Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 246
Recall Date: Jul 27, 2023
Consumer Complaints
91 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I bought the new car on 11/21/22. There have been two incidents with the same cause. Incident #1: On 1/25/23, while I was on a six lane highway with high speed traffic and rush hour level traffic, the car began to fail, with 'bucking', failure to respond to the gas pedal, loss of power, and difficulty steering. At that time, the check engine light also went on (it had not been on previous to the event starting). I was able to get the car off the highway, where it completely died - it would not move. It was towed. Mileage at this time was 1,330 miles - the car was 2 months old. It was diagnosed that "Cylinder #3 fuel injector is stuck open causing drivability issue". The likelihood that I would have been hit, by another car on that multi-lane highway with cars at high speed, and hurt or even killed is extremely high, if not certain. I did not file a report with NHTSA about the first incident (I was not aware of this service.) Incident #2: On 12/7/24, while I was again on a six lane highway, high speed traffic, night darkness, rain, and rush hour level traffic, the car began to fail in the exact same way as in 2023, 'bucking', failure to respond to gas pedal, slowing, difficulty steering, etc. I was able to get off the highway before it completely 'died'. It was undriveable and had to be towed. There was no warning light prior to the event occurring. Mileage at the time was 21,091. The probability, considering the rain, the dark, and the fact that I was on a 'super highway', that I could have been hit, hurt or even killed is extremely high. The diagnosis was 'TSB indicated #3 Fuel Injector be replaced." I do not have any of the old fuel injectors. In addition, I routinely - multiple times a week - have small children in this car. These events could have happened when I had a carful of small children with me. My routine schedule means there was also the high probability of others being hurt.
Corrective Action:
I bought the new car on 11/21/22. There have been two incidents with the same cause. Incident #1: On 1/25/23, while I was on a six lane highway with high speed traffic and rush hour level traffic, the car began to fail, with 'bucking', failure to respond to the gas pedal, loss of power, and difficulty steering. At that time, the check engine light also went on (it had not been on previous to the event starting). I was able to get the car off the highway, where it completely died - it would not move. It was towed. Mileage at this time was 1,330 miles - the car was 2 months old. It was diagnosed that "Cylinder #3 fuel injector is stuck open causing drivability issue". The likelihood that I would have been hit, by another car on that multi-lane highway with cars at high speed, and hurt or even killed is extremely high, if not certain. I did not file a report with NHTSA about the first incident (I was not aware of this service.) Incident #2: On 12/7/24, while I was again on a six lane highway, high speed traffic, night darkness, rain, and rush hour level traffic, the car began to fail in the exact same way as in 2023, 'bucking', failure to respond to gas pedal, slowing, difficulty steering, etc. I was able to get off the highway before it completely 'died'. It was undriveable and had to be towed. There was no warning light prior to the event occurring. Mileage at the time was 21,091. The probability, considering the rain, the dark, and the fact that I was on a 'super highway', that I could have been hit, hurt or even killed is extremely high. The diagnosis was 'TSB indicated #3 Fuel Injector be replaced." I do not have any of the old fuel injectors. In addition, I routinely - multiple times a week - have small children in this car. These events could have happened when I had a carful of small children with me. My routine schedule means there was also the high probability of others being hurt.
Additional Notes:
I bought the new car on 11/21/22. There have been two incidents with the same cause. Incident #1: On 1/25/23, while I was on a six lane highway with high speed traffic and rush hour level traffic, the car began to fail, with 'bucking', failure to respond to the gas pedal, loss of power, and difficulty steering. At that time, the check engine light also went on (it had not been on previous to the event starting). I was able to get the car off the highway, where it completely died - it would not move. It was towed. Mileage at this time was 1,330 miles - the car was 2 months old. It was diagnosed that "Cylinder #3 fuel injector is stuck open causing drivability issue". The likelihood that I would have been hit, by another car on that multi-lane highway with cars at high speed, and hurt or even killed is extremely high, if not certain. I did not file a report with NHTSA about the first incident (I was not aware of this service.) Incident #2: On 12/7/24, while I was again on a six lane highway, high speed traffic, night darkness, rain, and rush hour level traffic, the car began to fail in the exact same way as in 2023, 'bucking', failure to respond to gas pedal, slowing, difficulty steering, etc. I was able to get off the highway before it completely 'died'. It was undriveable and had to be towed. There was no warning light prior to the event occurring. Mileage at the time was 21,091. The probability, considering the rain, the dark, and the fact that I was on a 'super highway', that I could have been hit, hurt or even killed is extremely high. The diagnosis was 'TSB indicated #3 Fuel Injector be replaced." I do not have any of the old fuel injectors. In addition, I routinely - multiple times a week - have small children in this car. These events could have happened when I had a carful of small children with me. My routine schedule means there was also the high probability of others being hurt.
Mfg Campaign: 11630937
Recall Date: Dec 16, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel injection systems failed At 5000 miles cell 2 At 15000 miles cell 3 Under warranty but although tech said other two would fail prematurely Hyundai would not replace cell one and 4 As these failures happen suddenly without warning while driving I feel this is a serious safety hazard
Corrective Action:
Fuel injection systems failed At 5000 miles cell 2 At 15000 miles cell 3 Under warranty but although tech said other two would fail prematurely Hyundai would not replace cell one and 4 As these failures happen suddenly without warning while driving I feel this is a serious safety hazard
Additional Notes:
Fuel injection systems failed At 5000 miles cell 2 At 15000 miles cell 3 Under warranty but although tech said other two would fail prematurely Hyundai would not replace cell one and 4 As these failures happen suddenly without warning while driving I feel this is a serious safety hazard
Mfg Campaign: 11623669
Recall Date: Nov 5, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
During snow and icing conditions the forward collision radar in the logo gets covered up and becomes inoperable. This at the very time that we most need forward collision warning. It would helpful if there was electric deicing in the unit, much like the rear view side mirrors.
Corrective Action:
During snow and icing conditions the forward collision radar in the logo gets covered up and becomes inoperable. This at the very time that we most need forward collision warning. It would helpful if there was electric deicing in the unit, much like the rear view side mirrors.
Additional Notes:
During snow and icing conditions the forward collision radar in the logo gets covered up and becomes inoperable. This at the very time that we most need forward collision warning. It would helpful if there was electric deicing in the unit, much like the rear view side mirrors.
Mfg Campaign: 11622850
Recall Date: Oct 30, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Since I have had the car, I would have to check my invoices for exact mileages, I have changed my brakes 4 times now. I only have 40k miles on the vehicle. This is very bizarre to me since I have owned a 2020 Hyundai sonata SEL convenience prior to this and never once changed the brakes. I have also changed my rotors once, resurfaced them another then, and I am in the process of changing them again. Now to this day, my calibers are shot. They will take 2 months on back order to come in from Korea. Maybe Hyundai needs to look into N lines in specific as I have read many people complaining about the same thing. It's 40k miles and I am just now needing to change my rear brakes, seems pretty reasonable. Something is very wrong with this car.
Corrective Action:
Since I have had the car, I would have to check my invoices for exact mileages, I have changed my brakes 4 times now. I only have 40k miles on the vehicle. This is very bizarre to me since I have owned a 2020 Hyundai sonata SEL convenience prior to this and never once changed the brakes. I have also changed my rotors once, resurfaced them another then, and I am in the process of changing them again. Now to this day, my calibers are shot. They will take 2 months on back order to come in from Korea. Maybe Hyundai needs to look into N lines in specific as I have read many people complaining about the same thing. It's 40k miles and I am just now needing to change my rear brakes, seems pretty reasonable. Something is very wrong with this car.
Additional Notes:
Since I have had the car, I would have to check my invoices for exact mileages, I have changed my brakes 4 times now. I only have 40k miles on the vehicle. This is very bizarre to me since I have owned a 2020 Hyundai sonata SEL convenience prior to this and never once changed the brakes. I have also changed my rotors once, resurfaced them another then, and I am in the process of changing them again. Now to this day, my calibers are shot. They will take 2 months on back order to come in from Korea. Maybe Hyundai needs to look into N lines in specific as I have read many people complaining about the same thing. It's 40k miles and I am just now needing to change my rear brakes, seems pretty reasonable. Something is very wrong with this car.
Mfg Campaign: 11622260
Recall Date: Oct 28, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For like the fifth time while I'm driving the car just dies. I can be going 55 I can be going 70 and the dashboard lights up like a Christmas tree and the car just dies. I have to pull the car over to the side and I have to turn it off and restart it again. And then about 3 days later the check engine light will go away. This seems like a software issue but Hyundai and my local dealer cannot help me I'm going to get killed in this thing. I can't take it on the highway I can barely take it down the street because it could go out on me while I'm driving and I could be in the middle lane and I could get killed. They tell me they can't replicate the issue but it's a software issue somebody needs to do something before I get killed. Every single light on the dashboard turns on and the engine just dies. This is like the fifth time this has happened. I think this car is a lemon but no one will help me.
Corrective Action:
For like the fifth time while I'm driving the car just dies. I can be going 55 I can be going 70 and the dashboard lights up like a Christmas tree and the car just dies. I have to pull the car over to the side and I have to turn it off and restart it again. And then about 3 days later the check engine light will go away. This seems like a software issue but Hyundai and my local dealer cannot help me I'm going to get killed in this thing. I can't take it on the highway I can barely take it down the street because it could go out on me while I'm driving and I could be in the middle lane and I could get killed. They tell me they can't replicate the issue but it's a software issue somebody needs to do something before I get killed. Every single light on the dashboard turns on and the engine just dies. This is like the fifth time this has happened. I think this car is a lemon but no one will help me.
Additional Notes:
For like the fifth time while I'm driving the car just dies. I can be going 55 I can be going 70 and the dashboard lights up like a Christmas tree and the car just dies. I have to pull the car over to the side and I have to turn it off and restart it again. And then about 3 days later the check engine light will go away. This seems like a software issue but Hyundai and my local dealer cannot help me I'm going to get killed in this thing. I can't take it on the highway I can barely take it down the street because it could go out on me while I'm driving and I could be in the middle lane and I could get killed. They tell me they can't replicate the issue but it's a software issue somebody needs to do something before I get killed. Every single light on the dashboard turns on and the engine just dies. This is like the fifth time this has happened. I think this car is a lemon but no one will help me.
Mfg Campaign: 11622068
Recall Date: Oct 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
For like the fifth time while I'm driving the car just dies. I can be going 55 I can be going 70 and the dashboard lights up like a Christmas tree and the car just dies. I have to pull the car over to the side and I have to turn it off and restart it again. And then about 3 days later the check engine light will go away. This seems like a software issue but Hyundai and my local dealer cannot help me I'm going to get killed in this thing. I can't take it on the highway I can barely take it down the street because it could go out on me while I'm driving and I could be in the middle lane and I could get killed. They tell me they can't replicate the issue but it's a software issue somebody needs to do something before I get killed. Every single light on the dashboard turns on and the engine just dies. This is like the fifth time this has happened. I think this car is a lemon but no one will help me.
Corrective Action:
For like the fifth time while I'm driving the car just dies. I can be going 55 I can be going 70 and the dashboard lights up like a Christmas tree and the car just dies. I have to pull the car over to the side and I have to turn it off and restart it again. And then about 3 days later the check engine light will go away. This seems like a software issue but Hyundai and my local dealer cannot help me I'm going to get killed in this thing. I can't take it on the highway I can barely take it down the street because it could go out on me while I'm driving and I could be in the middle lane and I could get killed. They tell me they can't replicate the issue but it's a software issue somebody needs to do something before I get killed. Every single light on the dashboard turns on and the engine just dies. This is like the fifth time this has happened. I think this car is a lemon but no one will help me.
Additional Notes:
For like the fifth time while I'm driving the car just dies. I can be going 55 I can be going 70 and the dashboard lights up like a Christmas tree and the car just dies. I have to pull the car over to the side and I have to turn it off and restart it again. And then about 3 days later the check engine light will go away. This seems like a software issue but Hyundai and my local dealer cannot help me I'm going to get killed in this thing. I can't take it on the highway I can barely take it down the street because it could go out on me while I'm driving and I could be in the middle lane and I could get killed. They tell me they can't replicate the issue but it's a software issue somebody needs to do something before I get killed. Every single light on the dashboard turns on and the engine just dies. This is like the fifth time this has happened. I think this car is a lemon but no one will help me.
Mfg Campaign: 11622068
Recall Date: Oct 26, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
For like the fifth time while I'm driving the car just dies. I can be going 55 I can be going 70 and the dashboard lights up like a Christmas tree and the car just dies. I have to pull the car over to the side and I have to turn it off and restart it again. And then about 3 days later the check engine light will go away. This seems like a software issue but Hyundai and my local dealer cannot help me I'm going to get killed in this thing. I can't take it on the highway I can barely take it down the street because it could go out on me while I'm driving and I could be in the middle lane and I could get killed. They tell me they can't replicate the issue but it's a software issue somebody needs to do something before I get killed. Every single light on the dashboard turns on and the engine just dies. This is like the fifth time this has happened. I think this car is a lemon but no one will help me.
Corrective Action:
For like the fifth time while I'm driving the car just dies. I can be going 55 I can be going 70 and the dashboard lights up like a Christmas tree and the car just dies. I have to pull the car over to the side and I have to turn it off and restart it again. And then about 3 days later the check engine light will go away. This seems like a software issue but Hyundai and my local dealer cannot help me I'm going to get killed in this thing. I can't take it on the highway I can barely take it down the street because it could go out on me while I'm driving and I could be in the middle lane and I could get killed. They tell me they can't replicate the issue but it's a software issue somebody needs to do something before I get killed. Every single light on the dashboard turns on and the engine just dies. This is like the fifth time this has happened. I think this car is a lemon but no one will help me.
Additional Notes:
For like the fifth time while I'm driving the car just dies. I can be going 55 I can be going 70 and the dashboard lights up like a Christmas tree and the car just dies. I have to pull the car over to the side and I have to turn it off and restart it again. And then about 3 days later the check engine light will go away. This seems like a software issue but Hyundai and my local dealer cannot help me I'm going to get killed in this thing. I can't take it on the highway I can barely take it down the street because it could go out on me while I'm driving and I could be in the middle lane and I could get killed. They tell me they can't replicate the issue but it's a software issue somebody needs to do something before I get killed. Every single light on the dashboard turns on and the engine just dies. This is like the fifth time this has happened. I think this car is a lemon but no one will help me.
Mfg Campaign: 11622068
Recall Date: Oct 26, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
On 4 occasions in the last 4 months when I push the gas my cars rpm will go up but the car does not accelerate. This has happened twice on the interstate when trying to merge with trsffic and twice in city traffic, once when making a lefthand turn across oncoming traffic and once just driving down the road. I have taken the car to 2 separate dealerships for a total of 3 times and they drive it a few miles and tell me they can't duplicate the issue. I just picked my car up today after leaving it for 6 days. On my way home the emergency breaking system activated for no reason slowing my car down on the interstate. Both of these issues could get me or someone elas killed. I have not even had this car for 2 years and I am afraid to drive it. Please help. I know I am not the only person with this issue because I can see others on the internet who also have been told that the dealership can't dupe the problem. Even the dealership I just picked it up from said they had another car there with the same problem that they can't duplicate so there is nothing they can do.
Corrective Action:
On 4 occasions in the last 4 months when I push the gas my cars rpm will go up but the car does not accelerate. This has happened twice on the interstate when trying to merge with trsffic and twice in city traffic, once when making a lefthand turn across oncoming traffic and once just driving down the road. I have taken the car to 2 separate dealerships for a total of 3 times and they drive it a few miles and tell me they can't duplicate the issue. I just picked my car up today after leaving it for 6 days. On my way home the emergency breaking system activated for no reason slowing my car down on the interstate. Both of these issues could get me or someone elas killed. I have not even had this car for 2 years and I am afraid to drive it. Please help. I know I am not the only person with this issue because I can see others on the internet who also have been told that the dealership can't dupe the problem. Even the dealership I just picked it up from said they had another car there with the same problem that they can't duplicate so there is nothing they can do.
Additional Notes:
On 4 occasions in the last 4 months when I push the gas my cars rpm will go up but the car does not accelerate. This has happened twice on the interstate when trying to merge with trsffic and twice in city traffic, once when making a lefthand turn across oncoming traffic and once just driving down the road. I have taken the car to 2 separate dealerships for a total of 3 times and they drive it a few miles and tell me they can't duplicate the issue. I just picked my car up today after leaving it for 6 days. On my way home the emergency breaking system activated for no reason slowing my car down on the interstate. Both of these issues could get me or someone elas killed. I have not even had this car for 2 years and I am afraid to drive it. Please help. I know I am not the only person with this issue because I can see others on the internet who also have been told that the dealership can't dupe the problem. Even the dealership I just picked it up from said they had another car there with the same problem that they can't duplicate so there is nothing they can do.
Mfg Campaign: 11619305
Recall Date: Oct 11, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 4 occasions in the last 4 months when I push the gas my cars rpm will go up but the car does not accelerate. This has happened twice on the interstate when trying to merge with trsffic and twice in city traffic, once when making a lefthand turn across oncoming traffic and once just driving down the road. I have taken the car to 2 separate dealerships for a total of 3 times and they drive it a few miles and tell me they can't duplicate the issue. I just picked my car up today after leaving it for 6 days. On my way home the emergency breaking system activated for no reason slowing my car down on the interstate. Both of these issues could get me or someone elas killed. I have not even had this car for 2 years and I am afraid to drive it. Please help. I know I am not the only person with this issue because I can see others on the internet who also have been told that the dealership can't dupe the problem. Even the dealership I just picked it up from said they had another car there with the same problem that they can't duplicate so there is nothing they can do.
Corrective Action:
On 4 occasions in the last 4 months when I push the gas my cars rpm will go up but the car does not accelerate. This has happened twice on the interstate when trying to merge with trsffic and twice in city traffic, once when making a lefthand turn across oncoming traffic and once just driving down the road. I have taken the car to 2 separate dealerships for a total of 3 times and they drive it a few miles and tell me they can't duplicate the issue. I just picked my car up today after leaving it for 6 days. On my way home the emergency breaking system activated for no reason slowing my car down on the interstate. Both of these issues could get me or someone elas killed. I have not even had this car for 2 years and I am afraid to drive it. Please help. I know I am not the only person with this issue because I can see others on the internet who also have been told that the dealership can't dupe the problem. Even the dealership I just picked it up from said they had another car there with the same problem that they can't duplicate so there is nothing they can do.
Additional Notes:
On 4 occasions in the last 4 months when I push the gas my cars rpm will go up but the car does not accelerate. This has happened twice on the interstate when trying to merge with trsffic and twice in city traffic, once when making a lefthand turn across oncoming traffic and once just driving down the road. I have taken the car to 2 separate dealerships for a total of 3 times and they drive it a few miles and tell me they can't duplicate the issue. I just picked my car up today after leaving it for 6 days. On my way home the emergency breaking system activated for no reason slowing my car down on the interstate. Both of these issues could get me or someone elas killed. I have not even had this car for 2 years and I am afraid to drive it. Please help. I know I am not the only person with this issue because I can see others on the internet who also have been told that the dealership can't dupe the problem. Even the dealership I just picked it up from said they had another car there with the same problem that they can't duplicate so there is nothing they can do.
Mfg Campaign: 11619305
Recall Date: Oct 11, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the country side, my car engine stopped providing power to the car and started making some noise. The engine rpm would fluctuate and increase due to downshifting but there was no power. Luckily, the car had some speed around 50 mph, the road was slightly downhill and nobody was behind, managed to coast to a gas station half a mile away. The engine shut itself off after the car stopped. I was able to restart the car but it would shut itself off within 2 seconds of restart. Car was towed to the dealership and I was told that it had a faulty injector. The injector was replaced a week later and I received my car back later.
Corrective Action:
While driving on the country side, my car engine stopped providing power to the car and started making some noise. The engine rpm would fluctuate and increase due to downshifting but there was no power. Luckily, the car had some speed around 50 mph, the road was slightly downhill and nobody was behind, managed to coast to a gas station half a mile away. The engine shut itself off after the car stopped. I was able to restart the car but it would shut itself off within 2 seconds of restart. Car was towed to the dealership and I was told that it had a faulty injector. The injector was replaced a week later and I received my car back later.
Additional Notes:
While driving on the country side, my car engine stopped providing power to the car and started making some noise. The engine rpm would fluctuate and increase due to downshifting but there was no power. Luckily, the car had some speed around 50 mph, the road was slightly downhill and nobody was behind, managed to coast to a gas station half a mile away. The engine shut itself off after the car stopped. I was able to restart the car but it would shut itself off within 2 seconds of restart. Car was towed to the dealership and I was told that it had a faulty injector. The injector was replaced a week later and I received my car back later.
Mfg Campaign: 11618968
Recall Date: Oct 9, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My name is [XXX] , and I am the frustrated owner of a 2023 Hyundai Sonata SEL. For context, I am a [XXX] woman who had never experienced the frightening event of a “brand new” car breaking down—until now. I am still in shock and trembling from the experience I had with my “new” 2023 Hyundai Sonata on the morning of [XXX]. At 9:30 a.m., I was driving on [XXX] . I was driving the speed limit (55 mph) and cruising along when, all of a sudden, as I went to accelerate, my vehicle instead began decelerating rapidly. I pressed the gas pedal, thinking I might have let up too much or accidentally had my foot on the brake. However, pressing the gas only caused the RPM to spike, with no change in my speed. I had to act quickly, paying close attention to the surrounding traffic as my car slowed down. Thankfully, I managed to maneuver from the far-left lane to the shoulder of the highway. My speed had dropped to around 30 mph and was decreasing. Trying to safely navigate a slowing vehicle on a highway filled with traffic is an adrenaline rush I wouldn’t wish on anyone. I was in a state of severe panic. As I steered the car onto the shoulder, I noticed it was shaking and struggling to move forward. White smoke was also coming from the exhaust. Once safely stopped, I put the car in park and turned off the engine to let it cool down. After a few minutes, I restarted it and noticed the engine, oil, and battery indicators were all illuminated on the dashboard. My first thought was a battery issue, but the car was still able to turn on. However, the engine did not start. A notification appeared, stating the car was not in a condition to be driven. After receiving the car back from the Hyundai Dealer I was notified that the issue was due to fuel injectors failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My name is [XXX] , and I am the frustrated owner of a 2023 Hyundai Sonata SEL. For context, I am a [XXX] woman who had never experienced the frightening event of a “brand new” car breaking down—until now. I am still in shock and trembling from the experience I had with my “new” 2023 Hyundai Sonata on the morning of [XXX]. At 9:30 a.m., I was driving on [XXX] . I was driving the speed limit (55 mph) and cruising along when, all of a sudden, as I went to accelerate, my vehicle instead began decelerating rapidly. I pressed the gas pedal, thinking I might have let up too much or accidentally had my foot on the brake. However, pressing the gas only caused the RPM to spike, with no change in my speed. I had to act quickly, paying close attention to the surrounding traffic as my car slowed down. Thankfully, I managed to maneuver from the far-left lane to the shoulder of the highway. My speed had dropped to around 30 mph and was decreasing. Trying to safely navigate a slowing vehicle on a highway filled with traffic is an adrenaline rush I wouldn’t wish on anyone. I was in a state of severe panic. As I steered the car onto the shoulder, I noticed it was shaking and struggling to move forward. White smoke was also coming from the exhaust. Once safely stopped, I put the car in park and turned off the engine to let it cool down. After a few minutes, I restarted it and noticed the engine, oil, and battery indicators were all illuminated on the dashboard. My first thought was a battery issue, but the car was still able to turn on. However, the engine did not start. A notification appeared, stating the car was not in a condition to be driven. After receiving the car back from the Hyundai Dealer I was notified that the issue was due to fuel injectors failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My name is [XXX] , and I am the frustrated owner of a 2023 Hyundai Sonata SEL. For context, I am a [XXX] woman who had never experienced the frightening event of a “brand new” car breaking down—until now. I am still in shock and trembling from the experience I had with my “new” 2023 Hyundai Sonata on the morning of [XXX]. At 9:30 a.m., I was driving on [XXX] . I was driving the speed limit (55 mph) and cruising along when, all of a sudden, as I went to accelerate, my vehicle instead began decelerating rapidly. I pressed the gas pedal, thinking I might have let up too much or accidentally had my foot on the brake. However, pressing the gas only caused the RPM to spike, with no change in my speed. I had to act quickly, paying close attention to the surrounding traffic as my car slowed down. Thankfully, I managed to maneuver from the far-left lane to the shoulder of the highway. My speed had dropped to around 30 mph and was decreasing. Trying to safely navigate a slowing vehicle on a highway filled with traffic is an adrenaline rush I wouldn’t wish on anyone. I was in a state of severe panic. As I steered the car onto the shoulder, I noticed it was shaking and struggling to move forward. White smoke was also coming from the exhaust. Once safely stopped, I put the car in park and turned off the engine to let it cool down. After a few minutes, I restarted it and noticed the engine, oil, and battery indicators were all illuminated on the dashboard. My first thought was a battery issue, but the car was still able to turn on. However, the engine did not start. A notification appeared, stating the car was not in a condition to be driven. After receiving the car back from the Hyundai Dealer I was notified that the issue was due to fuel injectors failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11615515
Recall Date: Sep 19, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My name is [XXX] , and I am the frustrated owner of a 2023 Hyundai Sonata SEL. For context, I am a [XXX] woman who had never experienced the frightening event of a “brand new” car breaking down—until now. I am still in shock and trembling from the experience I had with my “new” 2023 Hyundai Sonata on the morning of [XXX]. At 9:30 a.m., I was driving on [XXX] . I was driving the speed limit (55 mph) and cruising along when, all of a sudden, as I went to accelerate, my vehicle instead began decelerating rapidly. I pressed the gas pedal, thinking I might have let up too much or accidentally had my foot on the brake. However, pressing the gas only caused the RPM to spike, with no change in my speed. I had to act quickly, paying close attention to the surrounding traffic as my car slowed down. Thankfully, I managed to maneuver from the far-left lane to the shoulder of the highway. My speed had dropped to around 30 mph and was decreasing. Trying to safely navigate a slowing vehicle on a highway filled with traffic is an adrenaline rush I wouldn’t wish on anyone. I was in a state of severe panic. As I steered the car onto the shoulder, I noticed it was shaking and struggling to move forward. White smoke was also coming from the exhaust. Once safely stopped, I put the car in park and turned off the engine to let it cool down. After a few minutes, I restarted it and noticed the engine, oil, and battery indicators were all illuminated on the dashboard. My first thought was a battery issue, but the car was still able to turn on. However, the engine did not start. A notification appeared, stating the car was not in a condition to be driven. After receiving the car back from the Hyundai Dealer I was notified that the issue was due to fuel injectors failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My name is [XXX] , and I am the frustrated owner of a 2023 Hyundai Sonata SEL. For context, I am a [XXX] woman who had never experienced the frightening event of a “brand new” car breaking down—until now. I am still in shock and trembling from the experience I had with my “new” 2023 Hyundai Sonata on the morning of [XXX]. At 9:30 a.m., I was driving on [XXX] . I was driving the speed limit (55 mph) and cruising along when, all of a sudden, as I went to accelerate, my vehicle instead began decelerating rapidly. I pressed the gas pedal, thinking I might have let up too much or accidentally had my foot on the brake. However, pressing the gas only caused the RPM to spike, with no change in my speed. I had to act quickly, paying close attention to the surrounding traffic as my car slowed down. Thankfully, I managed to maneuver from the far-left lane to the shoulder of the highway. My speed had dropped to around 30 mph and was decreasing. Trying to safely navigate a slowing vehicle on a highway filled with traffic is an adrenaline rush I wouldn’t wish on anyone. I was in a state of severe panic. As I steered the car onto the shoulder, I noticed it was shaking and struggling to move forward. White smoke was also coming from the exhaust. Once safely stopped, I put the car in park and turned off the engine to let it cool down. After a few minutes, I restarted it and noticed the engine, oil, and battery indicators were all illuminated on the dashboard. My first thought was a battery issue, but the car was still able to turn on. However, the engine did not start. A notification appeared, stating the car was not in a condition to be driven. After receiving the car back from the Hyundai Dealer I was notified that the issue was due to fuel injectors failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My name is [XXX] , and I am the frustrated owner of a 2023 Hyundai Sonata SEL. For context, I am a [XXX] woman who had never experienced the frightening event of a “brand new” car breaking down—until now. I am still in shock and trembling from the experience I had with my “new” 2023 Hyundai Sonata on the morning of [XXX]. At 9:30 a.m., I was driving on [XXX] . I was driving the speed limit (55 mph) and cruising along when, all of a sudden, as I went to accelerate, my vehicle instead began decelerating rapidly. I pressed the gas pedal, thinking I might have let up too much or accidentally had my foot on the brake. However, pressing the gas only caused the RPM to spike, with no change in my speed. I had to act quickly, paying close attention to the surrounding traffic as my car slowed down. Thankfully, I managed to maneuver from the far-left lane to the shoulder of the highway. My speed had dropped to around 30 mph and was decreasing. Trying to safely navigate a slowing vehicle on a highway filled with traffic is an adrenaline rush I wouldn’t wish on anyone. I was in a state of severe panic. As I steered the car onto the shoulder, I noticed it was shaking and struggling to move forward. White smoke was also coming from the exhaust. Once safely stopped, I put the car in park and turned off the engine to let it cool down. After a few minutes, I restarted it and noticed the engine, oil, and battery indicators were all illuminated on the dashboard. My first thought was a battery issue, but the car was still able to turn on. However, the engine did not start. A notification appeared, stating the car was not in a condition to be driven. After receiving the car back from the Hyundai Dealer I was notified that the issue was due to fuel injectors failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11615515
Recall Date: Sep 19, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I have been having transmission issues the whole time I've had the car. There is a delay upon take off, and it bogs down instead of downshifting. I was driving my son to school and made a left turn. It started to go but then delayed for 10 seconds before suddenly taking off. If the on coming traffic had been closer, they would've hit us. The dealer has reproduced the problem but can't get enough information for the tech line to approve a new transmission even though the dealership has repeatedly said that is what it needs. I've never had a warning light on it. it's been in the shop for it this time since 7/26/24.
Corrective Action:
I have been having transmission issues the whole time I've had the car. There is a delay upon take off, and it bogs down instead of downshifting. I was driving my son to school and made a left turn. It started to go but then delayed for 10 seconds before suddenly taking off. If the on coming traffic had been closer, they would've hit us. The dealer has reproduced the problem but can't get enough information for the tech line to approve a new transmission even though the dealership has repeatedly said that is what it needs. I've never had a warning light on it. it's been in the shop for it this time since 7/26/24.
Additional Notes:
I have been having transmission issues the whole time I've had the car. There is a delay upon take off, and it bogs down instead of downshifting. I was driving my son to school and made a left turn. It started to go but then delayed for 10 seconds before suddenly taking off. If the on coming traffic had been closer, they would've hit us. The dealer has reproduced the problem but can't get enough information for the tech line to approve a new transmission even though the dealership has repeatedly said that is what it needs. I've never had a warning light on it. it's been in the shop for it this time since 7/26/24.
Mfg Campaign: 11615169
Recall Date: Sep 18, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 3 separate occasions the vehicle decelerated, lights flickered and stated to produce a burning smell through the engine. Each time the car would not allow me to accelerate and eventually stalled out. The car would no immediately start. After a few minutes it would start but not accelerate. After about 30 minutes it would start and would drive about 5-15 mph, enough to get me to my location. On the first occasion I was coming home late in the evening after working a 12 hour shift and had to have a family member get me after being stranded by the side of the road. The second time I was taking my 4 to son to his planned surgery in a bigger city and it broke down on the way. It was not safe driving in the city barely being able to excel but we did it for my son. The third time I was in a larger time in traffic and missed an appointment as I tried to stear my decelerating vehicle out of multiple lanes of traffic to a safe location. I could not use the air conditioner while I attempted to let it rest in 100°+ heat. Each time the lights would flicker and dim. There would be a smoke from the exhaust. After the first 2 occurrences we took it to the dealership but they were not able to replicate the problem or identify a causative code. During the last occurrence we were able to get it to the dealership very slowly and they deemed it to be the fuel injector malfunctioning. This was fixed after about a week or so of being in the shop . About a week or two after the fuel injector was fixed the check engine light came on. We took it back into the service department and they "reset" the system thinking it was an error. The light came back on in less than 24 hours. The vehicle has been running a little harder, not as fast or responsive as normal. A service/evaluation date was scheduled and the code was checked indicating it was likely the catalytic converter. We scheduled another service appointment once the part was in which is 2 weeks from the evaluation appointment.
Corrective Action:
On 3 separate occasions the vehicle decelerated, lights flickered and stated to produce a burning smell through the engine. Each time the car would not allow me to accelerate and eventually stalled out. The car would no immediately start. After a few minutes it would start but not accelerate. After about 30 minutes it would start and would drive about 5-15 mph, enough to get me to my location. On the first occasion I was coming home late in the evening after working a 12 hour shift and had to have a family member get me after being stranded by the side of the road. The second time I was taking my 4 to son to his planned surgery in a bigger city and it broke down on the way. It was not safe driving in the city barely being able to excel but we did it for my son. The third time I was in a larger time in traffic and missed an appointment as I tried to stear my decelerating vehicle out of multiple lanes of traffic to a safe location. I could not use the air conditioner while I attempted to let it rest in 100°+ heat. Each time the lights would flicker and dim. There would be a smoke from the exhaust. After the first 2 occurrences we took it to the dealership but they were not able to replicate the problem or identify a causative code. During the last occurrence we were able to get it to the dealership very slowly and they deemed it to be the fuel injector malfunctioning. This was fixed after about a week or so of being in the shop . About a week or two after the fuel injector was fixed the check engine light came on. We took it back into the service department and they "reset" the system thinking it was an error. The light came back on in less than 24 hours. The vehicle has been running a little harder, not as fast or responsive as normal. A service/evaluation date was scheduled and the code was checked indicating it was likely the catalytic converter. We scheduled another service appointment once the part was in which is 2 weeks from the evaluation appointment.
Additional Notes:
On 3 separate occasions the vehicle decelerated, lights flickered and stated to produce a burning smell through the engine. Each time the car would not allow me to accelerate and eventually stalled out. The car would no immediately start. After a few minutes it would start but not accelerate. After about 30 minutes it would start and would drive about 5-15 mph, enough to get me to my location. On the first occasion I was coming home late in the evening after working a 12 hour shift and had to have a family member get me after being stranded by the side of the road. The second time I was taking my 4 to son to his planned surgery in a bigger city and it broke down on the way. It was not safe driving in the city barely being able to excel but we did it for my son. The third time I was in a larger time in traffic and missed an appointment as I tried to stear my decelerating vehicle out of multiple lanes of traffic to a safe location. I could not use the air conditioner while I attempted to let it rest in 100°+ heat. Each time the lights would flicker and dim. There would be a smoke from the exhaust. After the first 2 occurrences we took it to the dealership but they were not able to replicate the problem or identify a causative code. During the last occurrence we were able to get it to the dealership very slowly and they deemed it to be the fuel injector malfunctioning. This was fixed after about a week or so of being in the shop . About a week or two after the fuel injector was fixed the check engine light came on. We took it back into the service department and they "reset" the system thinking it was an error. The light came back on in less than 24 hours. The vehicle has been running a little harder, not as fast or responsive as normal. A service/evaluation date was scheduled and the code was checked indicating it was likely the catalytic converter. We scheduled another service appointment once the part was in which is 2 weeks from the evaluation appointment.
Mfg Campaign: 11614018
Recall Date: Sep 11, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Hello, I have Hyundai Sonata 2023. The fuel tank of this car is expanded on [XXX]. I have never heard about this issue to any cars. I took my car to dealership they said they don’t know why this happened and they said they cannot fix it, my car at the dealership more than a month. I have created a case with Hyundai corporate office in CA, it’s been a month since this case was created and I could reach out to my case manager only twice for this period of time. They are keep saying they are working on it, but no results they don’t even look at my car. Today I barely could reach my case manager and she told me that this is not under warranty and I will need to fix it out of my pocket. When I bring the car to the dealership they told me this not under warranty since warranty was up to 60k miles, I have 90k I asked them to fix it and I will pay but they said they don’t know how to fix it. Today I have researched and found that this issue is really common among Kia K5 and Hyundai Sonata’s 2021 2024, I will provide a link here: [XXX] Please check this link and you can see that most of the cars fuel tanks are expanded and back seats popped up. I have same exact problem. Kia asked drivers to inspect the cars with this issue and they said they will fix it for free since this is fuel tank defect. But what should I do with my Hyundai Sonata. I have same exact issue as you see at the link I have provided. I had powertrain DTC PO451 since march of this year dealership said just check if gas cap is on properly, but this caused this issue I see Hyundai will not help me it will almost 2 month I don’t have my car and I am still paying for it, please let me know what I can do Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hello, I have Hyundai Sonata 2023. The fuel tank of this car is expanded on [XXX]. I have never heard about this issue to any cars. I took my car to dealership they said they don’t know why this happened and they said they cannot fix it, my car at the dealership more than a month. I have created a case with Hyundai corporate office in CA, it’s been a month since this case was created and I could reach out to my case manager only twice for this period of time. They are keep saying they are working on it, but no results they don’t even look at my car. Today I barely could reach my case manager and she told me that this is not under warranty and I will need to fix it out of my pocket. When I bring the car to the dealership they told me this not under warranty since warranty was up to 60k miles, I have 90k I asked them to fix it and I will pay but they said they don’t know how to fix it. Today I have researched and found that this issue is really common among Kia K5 and Hyundai Sonata’s 2021 2024, I will provide a link here: [XXX] Please check this link and you can see that most of the cars fuel tanks are expanded and back seats popped up. I have same exact problem. Kia asked drivers to inspect the cars with this issue and they said they will fix it for free since this is fuel tank defect. But what should I do with my Hyundai Sonata. I have same exact issue as you see at the link I have provided. I had powertrain DTC PO451 since march of this year dealership said just check if gas cap is on properly, but this caused this issue I see Hyundai will not help me it will almost 2 month I don’t have my car and I am still paying for it, please let me know what I can do Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hello, I have Hyundai Sonata 2023. The fuel tank of this car is expanded on [XXX]. I have never heard about this issue to any cars. I took my car to dealership they said they don’t know why this happened and they said they cannot fix it, my car at the dealership more than a month. I have created a case with Hyundai corporate office in CA, it’s been a month since this case was created and I could reach out to my case manager only twice for this period of time. They are keep saying they are working on it, but no results they don’t even look at my car. Today I barely could reach my case manager and she told me that this is not under warranty and I will need to fix it out of my pocket. When I bring the car to the dealership they told me this not under warranty since warranty was up to 60k miles, I have 90k I asked them to fix it and I will pay but they said they don’t know how to fix it. Today I have researched and found that this issue is really common among Kia K5 and Hyundai Sonata’s 2021 2024, I will provide a link here: [XXX] Please check this link and you can see that most of the cars fuel tanks are expanded and back seats popped up. I have same exact problem. Kia asked drivers to inspect the cars with this issue and they said they will fix it for free since this is fuel tank defect. But what should I do with my Hyundai Sonata. I have same exact issue as you see at the link I have provided. I had powertrain DTC PO451 since march of this year dealership said just check if gas cap is on properly, but this caused this issue I see Hyundai will not help me it will almost 2 month I don’t have my car and I am still paying for it, please let me know what I can do Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11611733
Recall Date: Aug 29, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Hello, I have Hyundai Sonata 2023. The fuel tank of this car is expanded on [XXX]. I have never heard about this issue to any cars. I took my car to dealership they said they don’t know why this happened and they said they cannot fix it, my car at the dealership more than a month. I have created a case with Hyundai corporate office in CA, it’s been a month since this case was created and I could reach out to my case manager only twice for this period of time. They are keep saying they are working on it, but no results they don’t even look at my car. Today I barely could reach my case manager and she told me that this is not under warranty and I will need to fix it out of my pocket. When I bring the car to the dealership they told me this not under warranty since warranty was up to 60k miles, I have 90k I asked them to fix it and I will pay but they said they don’t know how to fix it. Today I have researched and found that this issue is really common among Kia K5 and Hyundai Sonata’s 2021 2024, I will provide a link here: [XXX] Please check this link and you can see that most of the cars fuel tanks are expanded and back seats popped up. I have same exact problem. Kia asked drivers to inspect the cars with this issue and they said they will fix it for free since this is fuel tank defect. But what should I do with my Hyundai Sonata. I have same exact issue as you see at the link I have provided. I had powertrain DTC PO451 since march of this year dealership said just check if gas cap is on properly, but this caused this issue I see Hyundai will not help me it will almost 2 month I don’t have my car and I am still paying for it, please let me know what I can do Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hello, I have Hyundai Sonata 2023. The fuel tank of this car is expanded on [XXX]. I have never heard about this issue to any cars. I took my car to dealership they said they don’t know why this happened and they said they cannot fix it, my car at the dealership more than a month. I have created a case with Hyundai corporate office in CA, it’s been a month since this case was created and I could reach out to my case manager only twice for this period of time. They are keep saying they are working on it, but no results they don’t even look at my car. Today I barely could reach my case manager and she told me that this is not under warranty and I will need to fix it out of my pocket. When I bring the car to the dealership they told me this not under warranty since warranty was up to 60k miles, I have 90k I asked them to fix it and I will pay but they said they don’t know how to fix it. Today I have researched and found that this issue is really common among Kia K5 and Hyundai Sonata’s 2021 2024, I will provide a link here: [XXX] Please check this link and you can see that most of the cars fuel tanks are expanded and back seats popped up. I have same exact problem. Kia asked drivers to inspect the cars with this issue and they said they will fix it for free since this is fuel tank defect. But what should I do with my Hyundai Sonata. I have same exact issue as you see at the link I have provided. I had powertrain DTC PO451 since march of this year dealership said just check if gas cap is on properly, but this caused this issue I see Hyundai will not help me it will almost 2 month I don’t have my car and I am still paying for it, please let me know what I can do Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hello, I have Hyundai Sonata 2023. The fuel tank of this car is expanded on [XXX]. I have never heard about this issue to any cars. I took my car to dealership they said they don’t know why this happened and they said they cannot fix it, my car at the dealership more than a month. I have created a case with Hyundai corporate office in CA, it’s been a month since this case was created and I could reach out to my case manager only twice for this period of time. They are keep saying they are working on it, but no results they don’t even look at my car. Today I barely could reach my case manager and she told me that this is not under warranty and I will need to fix it out of my pocket. When I bring the car to the dealership they told me this not under warranty since warranty was up to 60k miles, I have 90k I asked them to fix it and I will pay but they said they don’t know how to fix it. Today I have researched and found that this issue is really common among Kia K5 and Hyundai Sonata’s 2021 2024, I will provide a link here: [XXX] Please check this link and you can see that most of the cars fuel tanks are expanded and back seats popped up. I have same exact problem. Kia asked drivers to inspect the cars with this issue and they said they will fix it for free since this is fuel tank defect. But what should I do with my Hyundai Sonata. I have same exact issue as you see at the link I have provided. I had powertrain DTC PO451 since march of this year dealership said just check if gas cap is on properly, but this caused this issue I see Hyundai will not help me it will almost 2 month I don’t have my car and I am still paying for it, please let me know what I can do Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11611733
Recall Date: Aug 29, 2024
Hyundai Motor America
Defect Description:
SEATS
Potential Consequences:
Hello, I have Hyundai Sonata 2023. The fuel tank of this car is expanded on [XXX]. I have never heard about this issue to any cars. I took my car to dealership they said they don’t know why this happened and they said they cannot fix it, my car at the dealership more than a month. I have created a case with Hyundai corporate office in CA, it’s been a month since this case was created and I could reach out to my case manager only twice for this period of time. They are keep saying they are working on it, but no results they don’t even look at my car. Today I barely could reach my case manager and she told me that this is not under warranty and I will need to fix it out of my pocket. When I bring the car to the dealership they told me this not under warranty since warranty was up to 60k miles, I have 90k I asked them to fix it and I will pay but they said they don’t know how to fix it. Today I have researched and found that this issue is really common among Kia K5 and Hyundai Sonata’s 2021 2024, I will provide a link here: [XXX] Please check this link and you can see that most of the cars fuel tanks are expanded and back seats popped up. I have same exact problem. Kia asked drivers to inspect the cars with this issue and they said they will fix it for free since this is fuel tank defect. But what should I do with my Hyundai Sonata. I have same exact issue as you see at the link I have provided. I had powertrain DTC PO451 since march of this year dealership said just check if gas cap is on properly, but this caused this issue I see Hyundai will not help me it will almost 2 month I don’t have my car and I am still paying for it, please let me know what I can do Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hello, I have Hyundai Sonata 2023. The fuel tank of this car is expanded on [XXX]. I have never heard about this issue to any cars. I took my car to dealership they said they don’t know why this happened and they said they cannot fix it, my car at the dealership more than a month. I have created a case with Hyundai corporate office in CA, it’s been a month since this case was created and I could reach out to my case manager only twice for this period of time. They are keep saying they are working on it, but no results they don’t even look at my car. Today I barely could reach my case manager and she told me that this is not under warranty and I will need to fix it out of my pocket. When I bring the car to the dealership they told me this not under warranty since warranty was up to 60k miles, I have 90k I asked them to fix it and I will pay but they said they don’t know how to fix it. Today I have researched and found that this issue is really common among Kia K5 and Hyundai Sonata’s 2021 2024, I will provide a link here: [XXX] Please check this link and you can see that most of the cars fuel tanks are expanded and back seats popped up. I have same exact problem. Kia asked drivers to inspect the cars with this issue and they said they will fix it for free since this is fuel tank defect. But what should I do with my Hyundai Sonata. I have same exact issue as you see at the link I have provided. I had powertrain DTC PO451 since march of this year dealership said just check if gas cap is on properly, but this caused this issue I see Hyundai will not help me it will almost 2 month I don’t have my car and I am still paying for it, please let me know what I can do Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hello, I have Hyundai Sonata 2023. The fuel tank of this car is expanded on [XXX]. I have never heard about this issue to any cars. I took my car to dealership they said they don’t know why this happened and they said they cannot fix it, my car at the dealership more than a month. I have created a case with Hyundai corporate office in CA, it’s been a month since this case was created and I could reach out to my case manager only twice for this period of time. They are keep saying they are working on it, but no results they don’t even look at my car. Today I barely could reach my case manager and she told me that this is not under warranty and I will need to fix it out of my pocket. When I bring the car to the dealership they told me this not under warranty since warranty was up to 60k miles, I have 90k I asked them to fix it and I will pay but they said they don’t know how to fix it. Today I have researched and found that this issue is really common among Kia K5 and Hyundai Sonata’s 2021 2024, I will provide a link here: [XXX] Please check this link and you can see that most of the cars fuel tanks are expanded and back seats popped up. I have same exact problem. Kia asked drivers to inspect the cars with this issue and they said they will fix it for free since this is fuel tank defect. But what should I do with my Hyundai Sonata. I have same exact issue as you see at the link I have provided. I had powertrain DTC PO451 since march of this year dealership said just check if gas cap is on properly, but this caused this issue I see Hyundai will not help me it will almost 2 month I don’t have my car and I am still paying for it, please let me know what I can do Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11611733
Recall Date: Aug 29, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving on the interstate at interstate speeds and the car started to lose power. I was able to steer the car to a safe location and call roadside assistance. It appears that the engine control system had a failure in one of the control modules. The problem was reproduced at the time that I dropped the car off with the service center. The history of the issues for the vehicle are available. My safety was put at risk because the car lost power at high speed and I was only able to limp to a safe location. No warning lights happened until the issue was already taking place. After being notified by my Hyundai app, I was able to discover that the vehicle had a history of having this code (I have only owned the car for 32 days)
Corrective Action:
I was driving on the interstate at interstate speeds and the car started to lose power. I was able to steer the car to a safe location and call roadside assistance. It appears that the engine control system had a failure in one of the control modules. The problem was reproduced at the time that I dropped the car off with the service center. The history of the issues for the vehicle are available. My safety was put at risk because the car lost power at high speed and I was only able to limp to a safe location. No warning lights happened until the issue was already taking place. After being notified by my Hyundai app, I was able to discover that the vehicle had a history of having this code (I have only owned the car for 32 days)
Additional Notes:
I was driving on the interstate at interstate speeds and the car started to lose power. I was able to steer the car to a safe location and call roadside assistance. It appears that the engine control system had a failure in one of the control modules. The problem was reproduced at the time that I dropped the car off with the service center. The history of the issues for the vehicle are available. My safety was put at risk because the car lost power at high speed and I was only able to limp to a safe location. No warning lights happened until the issue was already taking place. After being notified by my Hyundai app, I was able to discover that the vehicle had a history of having this code (I have only owned the car for 32 days)
Mfg Campaign: 11603350
Recall Date: Jul 19, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the interstate at interstate speeds and the car started to lose power. I was able to steer the car to a safe location and call roadside assistance. It appears that the engine control system had a failure in one of the control modules. The problem was reproduced at the time that I dropped the car off with the service center. The history of the issues for the vehicle are available. My safety was put at risk because the car lost power at high speed and I was only able to limp to a safe location. No warning lights happened until the issue was already taking place. After being notified by my Hyundai app, I was able to discover that the vehicle had a history of having this code (I have only owned the car for 32 days)
Corrective Action:
I was driving on the interstate at interstate speeds and the car started to lose power. I was able to steer the car to a safe location and call roadside assistance. It appears that the engine control system had a failure in one of the control modules. The problem was reproduced at the time that I dropped the car off with the service center. The history of the issues for the vehicle are available. My safety was put at risk because the car lost power at high speed and I was only able to limp to a safe location. No warning lights happened until the issue was already taking place. After being notified by my Hyundai app, I was able to discover that the vehicle had a history of having this code (I have only owned the car for 32 days)
Additional Notes:
I was driving on the interstate at interstate speeds and the car started to lose power. I was able to steer the car to a safe location and call roadside assistance. It appears that the engine control system had a failure in one of the control modules. The problem was reproduced at the time that I dropped the car off with the service center. The history of the issues for the vehicle are available. My safety was put at risk because the car lost power at high speed and I was only able to limp to a safe location. No warning lights happened until the issue was already taking place. After being notified by my Hyundai app, I was able to discover that the vehicle had a history of having this code (I have only owned the car for 32 days)
Mfg Campaign: 11603350
Recall Date: Jul 19, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving on the interstate at interstate speeds and the car started to lose power. I was able to steer the car to a safe location and call roadside assistance. It appears that the engine control system had a failure in one of the control modules. The problem was reproduced at the time that I dropped the car off with the service center. The history of the issues for the vehicle are available. My safety was put at risk because the car lost power at high speed and I was only able to limp to a safe location. No warning lights happened until the issue was already taking place. After being notified by my Hyundai app, I was able to discover that the vehicle had a history of having this code (I have only owned the car for 32 days)
Corrective Action:
I was driving on the interstate at interstate speeds and the car started to lose power. I was able to steer the car to a safe location and call roadside assistance. It appears that the engine control system had a failure in one of the control modules. The problem was reproduced at the time that I dropped the car off with the service center. The history of the issues for the vehicle are available. My safety was put at risk because the car lost power at high speed and I was only able to limp to a safe location. No warning lights happened until the issue was already taking place. After being notified by my Hyundai app, I was able to discover that the vehicle had a history of having this code (I have only owned the car for 32 days)
Additional Notes:
I was driving on the interstate at interstate speeds and the car started to lose power. I was able to steer the car to a safe location and call roadside assistance. It appears that the engine control system had a failure in one of the control modules. The problem was reproduced at the time that I dropped the car off with the service center. The history of the issues for the vehicle are available. My safety was put at risk because the car lost power at high speed and I was only able to limp to a safe location. No warning lights happened until the issue was already taking place. After being notified by my Hyundai app, I was able to discover that the vehicle had a history of having this code (I have only owned the car for 32 days)
Mfg Campaign: 11603350
Recall Date: Jul 19, 2024
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