Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 246
Recall Date: Jul 27, 2023
Consumer Complaints
91 ComplaintsHyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Vehicle’s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn’t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
Corrective Action:
Vehicle’s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn’t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
Additional Notes:
Vehicle’s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn’t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
Mfg Campaign: 11554293
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Vehicle’s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn’t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
Corrective Action:
Vehicle’s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn’t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
Additional Notes:
Vehicle’s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn’t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
Mfg Campaign: 11554293
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle’s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn’t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
Corrective Action:
Vehicle’s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn’t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
Additional Notes:
Vehicle’s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn’t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
Mfg Campaign: 11554293
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Hyundai Sonata. The contact stated that on two separate occasions while driving at various speeds, the vehicle started to shake, and the vehicle lost motive power. The vehicle was pulled over to the side of the roadway and turned off. The vehicle failed to restart on both occasions. The vehicle was towed to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2023 Hyundai Sonata. The contact stated that on two separate occasions while driving at various speeds, the vehicle started to shake, and the vehicle lost motive power. The vehicle was pulled over to the side of the roadway and turned off. The vehicle failed to restart on both occasions. The vehicle was towed to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2023 Hyundai Sonata. The contact stated that on two separate occasions while driving at various speeds, the vehicle started to shake, and the vehicle lost motive power. The vehicle was pulled over to the side of the roadway and turned off. The vehicle failed to restart on both occasions. The vehicle was towed to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Mfg Campaign: 11554363
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward Collision Warning appeared, vehicle lost power and would not accelerate. Vehicle kept loosing power. Multiple codes appeared. I am an ASE certified mechanic, so I went to my own business to get my scanner and there was a list of codes. Vehicle is currently at dealership and they are tracking down issues. Currently blaming an ECM but unsure. This is the second vehicle I have had this exact issue with. I have video that it won't allow me to upload of all the codes. I have a video of a previous issue, with a different vehicle. It's a 2023 Hyundai Santa Fe
Corrective Action:
Forward Collision Warning appeared, vehicle lost power and would not accelerate. Vehicle kept loosing power. Multiple codes appeared. I am an ASE certified mechanic, so I went to my own business to get my scanner and there was a list of codes. Vehicle is currently at dealership and they are tracking down issues. Currently blaming an ECM but unsure. This is the second vehicle I have had this exact issue with. I have video that it won't allow me to upload of all the codes. I have a video of a previous issue, with a different vehicle. It's a 2023 Hyundai Santa Fe
Additional Notes:
Forward Collision Warning appeared, vehicle lost power and would not accelerate. Vehicle kept loosing power. Multiple codes appeared. I am an ASE certified mechanic, so I went to my own business to get my scanner and there was a list of codes. Vehicle is currently at dealership and they are tracking down issues. Currently blaming an ECM but unsure. This is the second vehicle I have had this exact issue with. I have video that it won't allow me to upload of all the codes. I have a video of a previous issue, with a different vehicle. It's a 2023 Hyundai Santa Fe
Mfg Campaign: 11554215
Recall Date: Nov 8, 2023
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Forward Collision Warning appeared, vehicle lost power and would not accelerate. Vehicle kept loosing power. Multiple codes appeared. I am an ASE certified mechanic, so I went to my own business to get my scanner and there was a list of codes. Vehicle is currently at dealership and they are tracking down issues. Currently blaming an ECM but unsure. This is the second vehicle I have had this exact issue with. I have video that it won't allow me to upload of all the codes. I have a video of a previous issue, with a different vehicle. It's a 2023 Hyundai Santa Fe
Corrective Action:
Forward Collision Warning appeared, vehicle lost power and would not accelerate. Vehicle kept loosing power. Multiple codes appeared. I am an ASE certified mechanic, so I went to my own business to get my scanner and there was a list of codes. Vehicle is currently at dealership and they are tracking down issues. Currently blaming an ECM but unsure. This is the second vehicle I have had this exact issue with. I have video that it won't allow me to upload of all the codes. I have a video of a previous issue, with a different vehicle. It's a 2023 Hyundai Santa Fe
Additional Notes:
Forward Collision Warning appeared, vehicle lost power and would not accelerate. Vehicle kept loosing power. Multiple codes appeared. I am an ASE certified mechanic, so I went to my own business to get my scanner and there was a list of codes. Vehicle is currently at dealership and they are tracking down issues. Currently blaming an ECM but unsure. This is the second vehicle I have had this exact issue with. I have video that it won't allow me to upload of all the codes. I have a video of a previous issue, with a different vehicle. It's a 2023 Hyundai Santa Fe
Mfg Campaign: 11554215
Recall Date: Nov 8, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Forward Collision Warning appeared, vehicle lost power and would not accelerate. Vehicle kept loosing power. Multiple codes appeared. I am an ASE certified mechanic, so I went to my own business to get my scanner and there was a list of codes. Vehicle is currently at dealership and they are tracking down issues. Currently blaming an ECM but unsure. This is the second vehicle I have had this exact issue with. I have video that it won't allow me to upload of all the codes. I have a video of a previous issue, with a different vehicle. It's a 2023 Hyundai Santa Fe
Corrective Action:
Forward Collision Warning appeared, vehicle lost power and would not accelerate. Vehicle kept loosing power. Multiple codes appeared. I am an ASE certified mechanic, so I went to my own business to get my scanner and there was a list of codes. Vehicle is currently at dealership and they are tracking down issues. Currently blaming an ECM but unsure. This is the second vehicle I have had this exact issue with. I have video that it won't allow me to upload of all the codes. I have a video of a previous issue, with a different vehicle. It's a 2023 Hyundai Santa Fe
Additional Notes:
Forward Collision Warning appeared, vehicle lost power and would not accelerate. Vehicle kept loosing power. Multiple codes appeared. I am an ASE certified mechanic, so I went to my own business to get my scanner and there was a list of codes. Vehicle is currently at dealership and they are tracking down issues. Currently blaming an ECM but unsure. This is the second vehicle I have had this exact issue with. I have video that it won't allow me to upload of all the codes. I have a video of a previous issue, with a different vehicle. It's a 2023 Hyundai Santa Fe
Mfg Campaign: 11554215
Recall Date: Nov 8, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY 2023 HYUNDAI SONATA LIMITED HAS AN ISSUE WHERE WATER ENTERS THE REAR LEFT DOOR AND GETS TRAPPED BETWEEN THE LOWER DOOR SEALS. WATER POURS OUT WHEN THE DOOR IS OPENED. A GOOGLE REVIEW OF "SONATA REAR DOOR LEAK" SHOWS THIS IS A WIDE SPREAD ISSUE WITH THIS DOOR AND CAR MODEL. IF THIS WERE TO OCCUR IN A NORTHERN CLIMATE THE DOOR WOULD HAVE ICE COLLECT BETWEEN THE DOOR AND DOOR SILL AND PREVENT THE DOOR FROM OPENING IN AN EMERGENCY. GOOGLE SHOWS NUMEROUS PEOPLE HAVE TRIED TO GET THIS ADDRESSED . MOST WITH NO SUCCESS FROM HYUNDAI. I HAD TAKEN MY CAR TO COCONUT CREEK HYUNDAI IN COCONUT CREEK FLORIDA IN AUG 2023 AND WAS TOLD "THIS CONDITION IS COMMON TO THE MODEL". NO FIX ATTEMPTED. I ESCALATED TO HYUNDAI USA, AND THEY LITERALLY STATED THEY CANNOT SUPERCEED THE DEALER AND TO TAKE THE CAR ELSEWHERE. THEY IGNORE THE DOOR ISSUE AND ALSO STATED ON RECORDED CALL ( THEIR RECORDING) THAT THIS CONDITION IS COMMON TO THE MODEL. I FEAR THE FIRST ACCIDENT THAT THE DOOR CANNOT BE OPENED DUE TO INTERNAL ICE COLLECTION. PLEASE JUST GOOGLE "SONATA WATER IN DOORS" TO SEE HOW COMMON THIS IS!
Corrective Action:
MY 2023 HYUNDAI SONATA LIMITED HAS AN ISSUE WHERE WATER ENTERS THE REAR LEFT DOOR AND GETS TRAPPED BETWEEN THE LOWER DOOR SEALS. WATER POURS OUT WHEN THE DOOR IS OPENED. A GOOGLE REVIEW OF "SONATA REAR DOOR LEAK" SHOWS THIS IS A WIDE SPREAD ISSUE WITH THIS DOOR AND CAR MODEL. IF THIS WERE TO OCCUR IN A NORTHERN CLIMATE THE DOOR WOULD HAVE ICE COLLECT BETWEEN THE DOOR AND DOOR SILL AND PREVENT THE DOOR FROM OPENING IN AN EMERGENCY. GOOGLE SHOWS NUMEROUS PEOPLE HAVE TRIED TO GET THIS ADDRESSED . MOST WITH NO SUCCESS FROM HYUNDAI. I HAD TAKEN MY CAR TO COCONUT CREEK HYUNDAI IN COCONUT CREEK FLORIDA IN AUG 2023 AND WAS TOLD "THIS CONDITION IS COMMON TO THE MODEL". NO FIX ATTEMPTED. I ESCALATED TO HYUNDAI USA, AND THEY LITERALLY STATED THEY CANNOT SUPERCEED THE DEALER AND TO TAKE THE CAR ELSEWHERE. THEY IGNORE THE DOOR ISSUE AND ALSO STATED ON RECORDED CALL ( THEIR RECORDING) THAT THIS CONDITION IS COMMON TO THE MODEL. I FEAR THE FIRST ACCIDENT THAT THE DOOR CANNOT BE OPENED DUE TO INTERNAL ICE COLLECTION. PLEASE JUST GOOGLE "SONATA WATER IN DOORS" TO SEE HOW COMMON THIS IS!
Additional Notes:
MY 2023 HYUNDAI SONATA LIMITED HAS AN ISSUE WHERE WATER ENTERS THE REAR LEFT DOOR AND GETS TRAPPED BETWEEN THE LOWER DOOR SEALS. WATER POURS OUT WHEN THE DOOR IS OPENED. A GOOGLE REVIEW OF "SONATA REAR DOOR LEAK" SHOWS THIS IS A WIDE SPREAD ISSUE WITH THIS DOOR AND CAR MODEL. IF THIS WERE TO OCCUR IN A NORTHERN CLIMATE THE DOOR WOULD HAVE ICE COLLECT BETWEEN THE DOOR AND DOOR SILL AND PREVENT THE DOOR FROM OPENING IN AN EMERGENCY. GOOGLE SHOWS NUMEROUS PEOPLE HAVE TRIED TO GET THIS ADDRESSED . MOST WITH NO SUCCESS FROM HYUNDAI. I HAD TAKEN MY CAR TO COCONUT CREEK HYUNDAI IN COCONUT CREEK FLORIDA IN AUG 2023 AND WAS TOLD "THIS CONDITION IS COMMON TO THE MODEL". NO FIX ATTEMPTED. I ESCALATED TO HYUNDAI USA, AND THEY LITERALLY STATED THEY CANNOT SUPERCEED THE DEALER AND TO TAKE THE CAR ELSEWHERE. THEY IGNORE THE DOOR ISSUE AND ALSO STATED ON RECORDED CALL ( THEIR RECORDING) THAT THIS CONDITION IS COMMON TO THE MODEL. I FEAR THE FIRST ACCIDENT THAT THE DOOR CANNOT BE OPENED DUE TO INTERNAL ICE COLLECTION. PLEASE JUST GOOGLE "SONATA WATER IN DOORS" TO SEE HOW COMMON THIS IS!
Mfg Campaign: 11549364
Recall Date: Oct 11, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission goes into limp mode Please note this is an N line and shift points are low taking off from a light vehicle goes into limp mode in first 150' cars to the rear almost ran into the back of the vehicle. Car is 2 days old and I have an appointment tomorrow to have it looked at. This sounds like similar problem that caused a recall last year on the 2022. This is a dual clutch auto.
Corrective Action:
Transmission goes into limp mode Please note this is an N line and shift points are low taking off from a light vehicle goes into limp mode in first 150' cars to the rear almost ran into the back of the vehicle. Car is 2 days old and I have an appointment tomorrow to have it looked at. This sounds like similar problem that caused a recall last year on the 2022. This is a dual clutch auto.
Additional Notes:
Transmission goes into limp mode Please note this is an N line and shift points are low taking off from a light vehicle goes into limp mode in first 150' cars to the rear almost ran into the back of the vehicle. Car is 2 days old and I have an appointment tomorrow to have it looked at. This sounds like similar problem that caused a recall last year on the 2022. This is a dual clutch auto.
Mfg Campaign: 11546820
Recall Date: Sep 27, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake rotors are faulty and become warped at 9k mile I now have 27k and are extremely warped causing braking issues at higher speeds. I have been waiting over two months for new rotors from the dealer with no word as to when they will arrive. If the vehicle is left un-driven for a couple days the rotors will become rusted. Even the brand new vehicles in the Hyundia showroom are covered in rust. The suspension of the rear shock are extremely weak and bottoms out on the smallest rut. Cornering I’m the vehicle is subject to enormous amounts of whee hop which could result in an accident.
Corrective Action:
The brake rotors are faulty and become warped at 9k mile I now have 27k and are extremely warped causing braking issues at higher speeds. I have been waiting over two months for new rotors from the dealer with no word as to when they will arrive. If the vehicle is left un-driven for a couple days the rotors will become rusted. Even the brand new vehicles in the Hyundia showroom are covered in rust. The suspension of the rear shock are extremely weak and bottoms out on the smallest rut. Cornering I’m the vehicle is subject to enormous amounts of whee hop which could result in an accident.
Additional Notes:
The brake rotors are faulty and become warped at 9k mile I now have 27k and are extremely warped causing braking issues at higher speeds. I have been waiting over two months for new rotors from the dealer with no word as to when they will arrive. If the vehicle is left un-driven for a couple days the rotors will become rusted. Even the brand new vehicles in the Hyundia showroom are covered in rust. The suspension of the rear shock are extremely weak and bottoms out on the smallest rut. Cornering I’m the vehicle is subject to enormous amounts of whee hop which could result in an accident.
Mfg Campaign: 11546207
Recall Date: Sep 24, 2023
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
The brake rotors are faulty and become warped at 9k mile I now have 27k and are extremely warped causing braking issues at higher speeds. I have been waiting over two months for new rotors from the dealer with no word as to when they will arrive. If the vehicle is left un-driven for a couple days the rotors will become rusted. Even the brand new vehicles in the Hyundia showroom are covered in rust. The suspension of the rear shock are extremely weak and bottoms out on the smallest rut. Cornering I’m the vehicle is subject to enormous amounts of whee hop which could result in an accident.
Corrective Action:
The brake rotors are faulty and become warped at 9k mile I now have 27k and are extremely warped causing braking issues at higher speeds. I have been waiting over two months for new rotors from the dealer with no word as to when they will arrive. If the vehicle is left un-driven for a couple days the rotors will become rusted. Even the brand new vehicles in the Hyundia showroom are covered in rust. The suspension of the rear shock are extremely weak and bottoms out on the smallest rut. Cornering I’m the vehicle is subject to enormous amounts of whee hop which could result in an accident.
Additional Notes:
The brake rotors are faulty and become warped at 9k mile I now have 27k and are extremely warped causing braking issues at higher speeds. I have been waiting over two months for new rotors from the dealer with no word as to when they will arrive. If the vehicle is left un-driven for a couple days the rotors will become rusted. Even the brand new vehicles in the Hyundia showroom are covered in rust. The suspension of the rear shock are extremely weak and bottoms out on the smallest rut. Cornering I’m the vehicle is subject to enormous amounts of whee hop which could result in an accident.
Mfg Campaign: 11546207
Recall Date: Sep 24, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My concern is a potential unintended acceleration forward as. I was. parking vechicle. Sudden burst of speed, went thru shrubbery and off a 2 foot wall. Felt as if we were taking off a runway in a plane. Car went nose up over the wall and then dropped into a neighbor yard digging a divot, ripping rear left fender and bumper with some undercarriage problems. My spouse and I were seatbelted and not injured. I can not recall any safety warning until car stopped and then do recall a message being on dash but cannot presently recall what it said. Vehicle currently being worked on at collision center where Insurence Appraisor gave go ahead with estimate to repair damages
Corrective Action:
My concern is a potential unintended acceleration forward as. I was. parking vechicle. Sudden burst of speed, went thru shrubbery and off a 2 foot wall. Felt as if we were taking off a runway in a plane. Car went nose up over the wall and then dropped into a neighbor yard digging a divot, ripping rear left fender and bumper with some undercarriage problems. My spouse and I were seatbelted and not injured. I can not recall any safety warning until car stopped and then do recall a message being on dash but cannot presently recall what it said. Vehicle currently being worked on at collision center where Insurence Appraisor gave go ahead with estimate to repair damages
Additional Notes:
My concern is a potential unintended acceleration forward as. I was. parking vechicle. Sudden burst of speed, went thru shrubbery and off a 2 foot wall. Felt as if we were taking off a runway in a plane. Car went nose up over the wall and then dropped into a neighbor yard digging a divot, ripping rear left fender and bumper with some undercarriage problems. My spouse and I were seatbelted and not injured. I can not recall any safety warning until car stopped and then do recall a message being on dash but cannot presently recall what it said. Vehicle currently being worked on at collision center where Insurence Appraisor gave go ahead with estimate to repair damages
Mfg Campaign: 11542119
Recall Date: Sep 1, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Purchased a new Hyundai 2023 Sonata from McGovern Hyundai Rt 2 May 22, 2023. After two weeks of driving the vehicle, I noticed it hesitates when I push down on the gas pedal. I had planned to have the dealership take a look but have a very busy schedule, the issue continued each time I drove the car to the point it was hesitating, basically pausing as I cross intersections. On the 26th of July I was driving on the highway, as I started to experience issues when stepping on the gas. Entering a tunnel in Boston, I pushed down on the gas pedal and noticed the car was decelerating, I was losing speed, in a panic in the center lane of the tunnel, I was able to get the car over to the far right. The car was shaking aggressively then finally just gave out and I called 911. They towed the vehicle to the police headquarters, I called Hyundai for assistance. Had some hiccups but two days later they were able to service the vehicle, supposedly found a faulty fuel injector. They changed out the 1 faulty injector test drive and said the problem was fixed. I picked up my car on July 28th 2023. There is something still wrong with the car, it still has some hesitation and now misfires. Have not heard from Hyundai, I was assigned a case manager and told someone would follow up, no one has reached out. So lucky my children were not in the car and that i'm safe. I could have been killed, others could have been hurt/killed. This should not happen to brand new cars.
Corrective Action:
Purchased a new Hyundai 2023 Sonata from McGovern Hyundai Rt 2 May 22, 2023. After two weeks of driving the vehicle, I noticed it hesitates when I push down on the gas pedal. I had planned to have the dealership take a look but have a very busy schedule, the issue continued each time I drove the car to the point it was hesitating, basically pausing as I cross intersections. On the 26th of July I was driving on the highway, as I started to experience issues when stepping on the gas. Entering a tunnel in Boston, I pushed down on the gas pedal and noticed the car was decelerating, I was losing speed, in a panic in the center lane of the tunnel, I was able to get the car over to the far right. The car was shaking aggressively then finally just gave out and I called 911. They towed the vehicle to the police headquarters, I called Hyundai for assistance. Had some hiccups but two days later they were able to service the vehicle, supposedly found a faulty fuel injector. They changed out the 1 faulty injector test drive and said the problem was fixed. I picked up my car on July 28th 2023. There is something still wrong with the car, it still has some hesitation and now misfires. Have not heard from Hyundai, I was assigned a case manager and told someone would follow up, no one has reached out. So lucky my children were not in the car and that i'm safe. I could have been killed, others could have been hurt/killed. This should not happen to brand new cars.
Additional Notes:
Purchased a new Hyundai 2023 Sonata from McGovern Hyundai Rt 2 May 22, 2023. After two weeks of driving the vehicle, I noticed it hesitates when I push down on the gas pedal. I had planned to have the dealership take a look but have a very busy schedule, the issue continued each time I drove the car to the point it was hesitating, basically pausing as I cross intersections. On the 26th of July I was driving on the highway, as I started to experience issues when stepping on the gas. Entering a tunnel in Boston, I pushed down on the gas pedal and noticed the car was decelerating, I was losing speed, in a panic in the center lane of the tunnel, I was able to get the car over to the far right. The car was shaking aggressively then finally just gave out and I called 911. They towed the vehicle to the police headquarters, I called Hyundai for assistance. Had some hiccups but two days later they were able to service the vehicle, supposedly found a faulty fuel injector. They changed out the 1 faulty injector test drive and said the problem was fixed. I picked up my car on July 28th 2023. There is something still wrong with the car, it still has some hesitation and now misfires. Have not heard from Hyundai, I was assigned a case manager and told someone would follow up, no one has reached out. So lucky my children were not in the car and that i'm safe. I could have been killed, others could have been hurt/killed. This should not happen to brand new cars.
Mfg Campaign: 11536620
Recall Date: Aug 5, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Purchased a new Hyundai 2023 Sonata from McGovern Hyundai Rt 2 May 22, 2023. After two weeks of driving the vehicle, I noticed it hesitates when I push down on the gas pedal. I had planned to have the dealership take a look but have a very busy schedule, the issue continued each time I drove the car to the point it was hesitating, basically pausing as I cross intersections. On the 26th of July I was driving on the highway, as I started to experience issues when stepping on the gas. Entering a tunnel in Boston, I pushed down on the gas pedal and noticed the car was decelerating, I was losing speed, in a panic in the center lane of the tunnel, I was able to get the car over to the far right. The car was shaking aggressively then finally just gave out and I called 911. They towed the vehicle to the police headquarters, I called Hyundai for assistance. Had some hiccups but two days later they were able to service the vehicle, supposedly found a faulty fuel injector. They changed out the 1 faulty injector test drive and said the problem was fixed. I picked up my car on July 28th 2023. There is something still wrong with the car, it still has some hesitation and now misfires. Have not heard from Hyundai, I was assigned a case manager and told someone would follow up, no one has reached out. So lucky my children were not in the car and that i'm safe. I could have been killed, others could have been hurt/killed. This should not happen to brand new cars.
Corrective Action:
Purchased a new Hyundai 2023 Sonata from McGovern Hyundai Rt 2 May 22, 2023. After two weeks of driving the vehicle, I noticed it hesitates when I push down on the gas pedal. I had planned to have the dealership take a look but have a very busy schedule, the issue continued each time I drove the car to the point it was hesitating, basically pausing as I cross intersections. On the 26th of July I was driving on the highway, as I started to experience issues when stepping on the gas. Entering a tunnel in Boston, I pushed down on the gas pedal and noticed the car was decelerating, I was losing speed, in a panic in the center lane of the tunnel, I was able to get the car over to the far right. The car was shaking aggressively then finally just gave out and I called 911. They towed the vehicle to the police headquarters, I called Hyundai for assistance. Had some hiccups but two days later they were able to service the vehicle, supposedly found a faulty fuel injector. They changed out the 1 faulty injector test drive and said the problem was fixed. I picked up my car on July 28th 2023. There is something still wrong with the car, it still has some hesitation and now misfires. Have not heard from Hyundai, I was assigned a case manager and told someone would follow up, no one has reached out. So lucky my children were not in the car and that i'm safe. I could have been killed, others could have been hurt/killed. This should not happen to brand new cars.
Additional Notes:
Purchased a new Hyundai 2023 Sonata from McGovern Hyundai Rt 2 May 22, 2023. After two weeks of driving the vehicle, I noticed it hesitates when I push down on the gas pedal. I had planned to have the dealership take a look but have a very busy schedule, the issue continued each time I drove the car to the point it was hesitating, basically pausing as I cross intersections. On the 26th of July I was driving on the highway, as I started to experience issues when stepping on the gas. Entering a tunnel in Boston, I pushed down on the gas pedal and noticed the car was decelerating, I was losing speed, in a panic in the center lane of the tunnel, I was able to get the car over to the far right. The car was shaking aggressively then finally just gave out and I called 911. They towed the vehicle to the police headquarters, I called Hyundai for assistance. Had some hiccups but two days later they were able to service the vehicle, supposedly found a faulty fuel injector. They changed out the 1 faulty injector test drive and said the problem was fixed. I picked up my car on July 28th 2023. There is something still wrong with the car, it still has some hesitation and now misfires. Have not heard from Hyundai, I was assigned a case manager and told someone would follow up, no one has reached out. So lucky my children were not in the car and that i'm safe. I could have been killed, others could have been hurt/killed. This should not happen to brand new cars.
Mfg Campaign: 11536620
Recall Date: Aug 5, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Purchased a new Hyundai 2023 Sonata from McGovern Hyundai Rt 2 May 22, 2023. After two weeks of driving the vehicle, I noticed it hesitates when I push down on the gas pedal. I had planned to have the dealership take a look but have a very busy schedule, the issue continued each time I drove the car to the point it was hesitating, basically pausing as I cross intersections. On the 26th of July I was driving on the highway, as I started to experience issues when stepping on the gas. Entering a tunnel in Boston, I pushed down on the gas pedal and noticed the car was decelerating, I was losing speed, in a panic in the center lane of the tunnel, I was able to get the car over to the far right. The car was shaking aggressively then finally just gave out and I called 911. They towed the vehicle to the police headquarters, I called Hyundai for assistance. Had some hiccups but two days later they were able to service the vehicle, supposedly found a faulty fuel injector. They changed out the 1 faulty injector test drive and said the problem was fixed. I picked up my car on July 28th 2023. There is something still wrong with the car, it still has some hesitation and now misfires. Have not heard from Hyundai, I was assigned a case manager and told someone would follow up, no one has reached out. So lucky my children were not in the car and that i'm safe. I could have been killed, others could have been hurt/killed. This should not happen to brand new cars.
Corrective Action:
Purchased a new Hyundai 2023 Sonata from McGovern Hyundai Rt 2 May 22, 2023. After two weeks of driving the vehicle, I noticed it hesitates when I push down on the gas pedal. I had planned to have the dealership take a look but have a very busy schedule, the issue continued each time I drove the car to the point it was hesitating, basically pausing as I cross intersections. On the 26th of July I was driving on the highway, as I started to experience issues when stepping on the gas. Entering a tunnel in Boston, I pushed down on the gas pedal and noticed the car was decelerating, I was losing speed, in a panic in the center lane of the tunnel, I was able to get the car over to the far right. The car was shaking aggressively then finally just gave out and I called 911. They towed the vehicle to the police headquarters, I called Hyundai for assistance. Had some hiccups but two days later they were able to service the vehicle, supposedly found a faulty fuel injector. They changed out the 1 faulty injector test drive and said the problem was fixed. I picked up my car on July 28th 2023. There is something still wrong with the car, it still has some hesitation and now misfires. Have not heard from Hyundai, I was assigned a case manager and told someone would follow up, no one has reached out. So lucky my children were not in the car and that i'm safe. I could have been killed, others could have been hurt/killed. This should not happen to brand new cars.
Additional Notes:
Purchased a new Hyundai 2023 Sonata from McGovern Hyundai Rt 2 May 22, 2023. After two weeks of driving the vehicle, I noticed it hesitates when I push down on the gas pedal. I had planned to have the dealership take a look but have a very busy schedule, the issue continued each time I drove the car to the point it was hesitating, basically pausing as I cross intersections. On the 26th of July I was driving on the highway, as I started to experience issues when stepping on the gas. Entering a tunnel in Boston, I pushed down on the gas pedal and noticed the car was decelerating, I was losing speed, in a panic in the center lane of the tunnel, I was able to get the car over to the far right. The car was shaking aggressively then finally just gave out and I called 911. They towed the vehicle to the police headquarters, I called Hyundai for assistance. Had some hiccups but two days later they were able to service the vehicle, supposedly found a faulty fuel injector. They changed out the 1 faulty injector test drive and said the problem was fixed. I picked up my car on July 28th 2023. There is something still wrong with the car, it still has some hesitation and now misfires. Have not heard from Hyundai, I was assigned a case manager and told someone would follow up, no one has reached out. So lucky my children were not in the car and that i'm safe. I could have been killed, others could have been hurt/killed. This should not happen to brand new cars.
Mfg Campaign: 11536620
Recall Date: Aug 5, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The power-operated driver seat has moved on its own, without warning, while the vehicle is in gear, potentially moving the driver away from being able to reach the brake pedal or otherwise control the vehicle. The vehicle uses seat position memory pre-sets and/or driver profiles, such that even if a new driver sets the seat position manually or by using a pre-defined memory setting, will move the seat to the position it was last driven in. The driver can stop the seat from moving further by either activating the seat position controls or by selecting a seat position memory setting.
Corrective Action:
The power-operated driver seat has moved on its own, without warning, while the vehicle is in gear, potentially moving the driver away from being able to reach the brake pedal or otherwise control the vehicle. The vehicle uses seat position memory pre-sets and/or driver profiles, such that even if a new driver sets the seat position manually or by using a pre-defined memory setting, will move the seat to the position it was last driven in. The driver can stop the seat from moving further by either activating the seat position controls or by selecting a seat position memory setting.
Additional Notes:
The power-operated driver seat has moved on its own, without warning, while the vehicle is in gear, potentially moving the driver away from being able to reach the brake pedal or otherwise control the vehicle. The vehicle uses seat position memory pre-sets and/or driver profiles, such that even if a new driver sets the seat position manually or by using a pre-defined memory setting, will move the seat to the position it was last driven in. The driver can stop the seat from moving further by either activating the seat position controls or by selecting a seat position memory setting.
Mfg Campaign: 11534635
Recall Date: Jul 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I’ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.
Corrective Action:
When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I’ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.
Additional Notes:
When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I’ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.
Mfg Campaign: 11531746
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I’ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.
Corrective Action:
When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I’ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.
Additional Notes:
When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I’ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.
Mfg Campaign: 11531746
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I’ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.
Corrective Action:
When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I’ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.
Additional Notes:
When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I’ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.
Mfg Campaign: 11531746
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the contact stated that the rear passenger’s and rear driver's side doors were leaking. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 140.
Corrective Action:
The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the contact stated that the rear passenger’s and rear driver's side doors were leaking. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 140.
Additional Notes:
The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the contact stated that the rear passenger’s and rear driver's side doors were leaking. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 140.
Mfg Campaign: 11529345
Recall Date: Jun 28, 2023
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