Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
car is in limp mode,will not accelerate.Oil consultant over a few years.Dealership has requested new engine twice and denied by Hyundai USA.i have to put flashers on just to get on highway so im not killed.I will drive down the street and back and my engine will be extremely hot for hours.I am limited to my hometown only.I can not go out of my hometown due to heat of engine and blowing hoses and water pumps which has happened.This car is a danger and I am in financial burden to high repairs and excuses from dealerships.i have spent over 16,000 dollars and 3 catalyc converters later due to clogging ,in result to oul consumption.This car is a lemon and has ruined my life for the last 3/4 years.lots of stress and financial expenses only to have the same problem
Corrective Action:
car is in limp mode,will not accelerate.Oil consultant over a few years.Dealership has requested new engine twice and denied by Hyundai USA.i have to put flashers on just to get on highway so im not killed.I will drive down the street and back and my engine will be extremely hot for hours.I am limited to my hometown only.I can not go out of my hometown due to heat of engine and blowing hoses and water pumps which has happened.This car is a danger and I am in financial burden to high repairs and excuses from dealerships.i have spent over 16,000 dollars and 3 catalyc converters later due to clogging ,in result to oul consumption.This car is a lemon and has ruined my life for the last 3/4 years.lots of stress and financial expenses only to have the same problem
Additional Notes:
car is in limp mode,will not accelerate.Oil consultant over a few years.Dealership has requested new engine twice and denied by Hyundai USA.i have to put flashers on just to get on highway so im not killed.I will drive down the street and back and my engine will be extremely hot for hours.I am limited to my hometown only.I can not go out of my hometown due to heat of engine and blowing hoses and water pumps which has happened.This car is a danger and I am in financial burden to high repairs and excuses from dealerships.i have spent over 16,000 dollars and 3 catalyc converters later due to clogging ,in result to oul consumption.This car is a lemon and has ruined my life for the last 3/4 years.lots of stress and financial expenses only to have the same problem
Mfg Campaign: 11647278
Recall Date: Mar 10, 2025
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive
Corrective Action:
Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive
Additional Notes:
Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive
Mfg Campaign: 11647147
Recall Date: Mar 8, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive
Corrective Action:
Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive
Additional Notes:
Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive
Mfg Campaign: 11647147
Recall Date: Mar 8, 2025
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive
Corrective Action:
Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive
Additional Notes:
Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive
Mfg Campaign: 11647147
Recall Date: Mar 8, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle shook abnormally with several unknown warning lights illuminated. The contact noticed an oil odor. The vehicle was driven to the residence. The contact's father, who is an independent mechanic, inspected the vehicle and diagnosed the vehicle with oil consumption and engine failure. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to monitor the exhaust for smoke and add oil daily. In addition, two days later the contact attempted to start the vehicle, and the vehicle started after several attempts. The was an abnormal oil odor entering the vehicle through the vents. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 107,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle shook abnormally with several unknown warning lights illuminated. The contact noticed an oil odor. The vehicle was driven to the residence. The contact's father, who is an independent mechanic, inspected the vehicle and diagnosed the vehicle with oil consumption and engine failure. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to monitor the exhaust for smoke and add oil daily. In addition, two days later the contact attempted to start the vehicle, and the vehicle started after several attempts. The was an abnormal oil odor entering the vehicle through the vents. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 107,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle shook abnormally with several unknown warning lights illuminated. The contact noticed an oil odor. The vehicle was driven to the residence. The contact's father, who is an independent mechanic, inspected the vehicle and diagnosed the vehicle with oil consumption and engine failure. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to monitor the exhaust for smoke and add oil daily. In addition, two days later the contact attempted to start the vehicle, and the vehicle started after several attempts. The was an abnormal oil odor entering the vehicle through the vents. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 107,000.
Mfg Campaign: 11645953
Recall Date: Mar 3, 2025
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Window is stuck down. Window does not roll up. The Hyundai Tucson doors are notorious for having problems from not unlocking, opening, to the windows not working. These are all safety hazards. The doors not unlocking or opening are covered under an extended warranty but the window issues, which are equally as problematic, have not been addressed and the dealership is price gouging customers for the fix.
Corrective Action:
Window is stuck down. Window does not roll up. The Hyundai Tucson doors are notorious for having problems from not unlocking, opening, to the windows not working. These are all safety hazards. The doors not unlocking or opening are covered under an extended warranty but the window issues, which are equally as problematic, have not been addressed and the dealership is price gouging customers for the fix.
Additional Notes:
Window is stuck down. Window does not roll up. The Hyundai Tucson doors are notorious for having problems from not unlocking, opening, to the windows not working. These are all safety hazards. The doors not unlocking or opening are covered under an extended warranty but the window issues, which are equally as problematic, have not been addressed and the dealership is price gouging customers for the fix.
Mfg Campaign: 11645504
Recall Date: Feb 28, 2025
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The door latch mechanisms are all faulty. I have read in many forums where this is a common issue with Hyundai models. The door latch on the back passenger door will not operate from inside or outside. The other three doors must be pulled on repeatedly in order to gain access. This creates a very dangerous situation of entrapment if there car were to catch fire or be in an accident. It’s almost impossible to get into the car from any door. The issue isn’t a locking issue either, doors will eventually open after repeated attempts.
Corrective Action:
The door latch mechanisms are all faulty. I have read in many forums where this is a common issue with Hyundai models. The door latch on the back passenger door will not operate from inside or outside. The other three doors must be pulled on repeatedly in order to gain access. This creates a very dangerous situation of entrapment if there car were to catch fire or be in an accident. It’s almost impossible to get into the car from any door. The issue isn’t a locking issue either, doors will eventually open after repeated attempts.
Additional Notes:
The door latch mechanisms are all faulty. I have read in many forums where this is a common issue with Hyundai models. The door latch on the back passenger door will not operate from inside or outside. The other three doors must be pulled on repeatedly in order to gain access. This creates a very dangerous situation of entrapment if there car were to catch fire or be in an accident. It’s almost impossible to get into the car from any door. The issue isn’t a locking issue either, doors will eventually open after repeated attempts.
Mfg Campaign: 11645516
Recall Date: Feb 28, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
Mfg Campaign: 11644742
Recall Date: Feb 25, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
Mfg Campaign: 11644742
Recall Date: Feb 25, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I reported the vehicle to Dealer for above oil consumption, which they confirmed with service check of oil level. Vehicle often stammered and failed to accelerate upon purchase. This vehicle stammered and Engine began to smoke. Vehicle could started first, turned unit off. Vehicle is being towed to shop for diagnostic results.
Corrective Action:
I reported the vehicle to Dealer for above oil consumption, which they confirmed with service check of oil level. Vehicle often stammered and failed to accelerate upon purchase. This vehicle stammered and Engine began to smoke. Vehicle could started first, turned unit off. Vehicle is being towed to shop for diagnostic results.
Additional Notes:
I reported the vehicle to Dealer for above oil consumption, which they confirmed with service check of oil level. Vehicle often stammered and failed to accelerate upon purchase. This vehicle stammered and Engine began to smoke. Vehicle could started first, turned unit off. Vehicle is being towed to shop for diagnostic results.
Mfg Campaign: 11644922
Recall Date: Feb 25, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The front passenger window regulator failed in Jan 2025. Before the complete fail, the power window was becoming sluggish when lowered/raised. I just paid $1,000 to have the dealer repair. I have seen dozens of online items regarding the identical issue. I consider it a safety issue because of easy entry to the vehicle interior and contents, including inclement weather that can damage interior electrical components
Corrective Action:
The front passenger window regulator failed in Jan 2025. Before the complete fail, the power window was becoming sluggish when lowered/raised. I just paid $1,000 to have the dealer repair. I have seen dozens of online items regarding the identical issue. I consider it a safety issue because of easy entry to the vehicle interior and contents, including inclement weather that can damage interior electrical components
Additional Notes:
The front passenger window regulator failed in Jan 2025. Before the complete fail, the power window was becoming sluggish when lowered/raised. I just paid $1,000 to have the dealer repair. I have seen dozens of online items regarding the identical issue. I consider it a safety issue because of easy entry to the vehicle interior and contents, including inclement weather that can damage interior electrical components
Mfg Campaign: 11642614
Recall Date: Feb 13, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The exhaust manifold and turbocharger assembly have cracked, causing exhaust gases—including carbon monoxide—to leak into the cabin. This issue was confirmed by diagnostic testing at Burns Hyundai. The defective component is still installed on the vehicle and has been inspected upon request, costing me over $200 without any suggested reimbursement after I already told them the problem before testing. The cracked exhaust manifold allows carbon monoxide to enter the vehicle’s interior, posing a serious risk of carbon monoxide poisoning to both the driver and passengers. Additionally, the vehicle’s engine performance has been negatively affected, which could lead to unexpected failures while driving. Yes. Burns Hyundai conducted diagnostic testing and confirmed the issue, identifying cracks in both the exhaust manifold and turbocharger assembly. Despite this confirmation, Hyundai corporate has refused to cover the repair under warranty. The vehicle has been inspected and diagnosed by a Hyundai dealership service center (Burns Hyundai), and the issue has been reported to Hyundai corporate for review. No inspections have been conducted by law enforcement or insurance representatives at this time. Yes. Prior to the diagnosis, I experienced engine performance issues, including reduced power and inefficiencies, which I reported to Burlington Hyundai in 2021, when the vehicle was still under warranty. At that time, the exact cause was not properly addressed. The problem has since worsened, leading to the recent discovery of the cracked manifold. No specific dashboard warning lights were illuminated for this issue.
Corrective Action:
The exhaust manifold and turbocharger assembly have cracked, causing exhaust gases—including carbon monoxide—to leak into the cabin. This issue was confirmed by diagnostic testing at Burns Hyundai. The defective component is still installed on the vehicle and has been inspected upon request, costing me over $200 without any suggested reimbursement after I already told them the problem before testing. The cracked exhaust manifold allows carbon monoxide to enter the vehicle’s interior, posing a serious risk of carbon monoxide poisoning to both the driver and passengers. Additionally, the vehicle’s engine performance has been negatively affected, which could lead to unexpected failures while driving. Yes. Burns Hyundai conducted diagnostic testing and confirmed the issue, identifying cracks in both the exhaust manifold and turbocharger assembly. Despite this confirmation, Hyundai corporate has refused to cover the repair under warranty. The vehicle has been inspected and diagnosed by a Hyundai dealership service center (Burns Hyundai), and the issue has been reported to Hyundai corporate for review. No inspections have been conducted by law enforcement or insurance representatives at this time. Yes. Prior to the diagnosis, I experienced engine performance issues, including reduced power and inefficiencies, which I reported to Burlington Hyundai in 2021, when the vehicle was still under warranty. At that time, the exact cause was not properly addressed. The problem has since worsened, leading to the recent discovery of the cracked manifold. No specific dashboard warning lights were illuminated for this issue.
Additional Notes:
The exhaust manifold and turbocharger assembly have cracked, causing exhaust gases—including carbon monoxide—to leak into the cabin. This issue was confirmed by diagnostic testing at Burns Hyundai. The defective component is still installed on the vehicle and has been inspected upon request, costing me over $200 without any suggested reimbursement after I already told them the problem before testing. The cracked exhaust manifold allows carbon monoxide to enter the vehicle’s interior, posing a serious risk of carbon monoxide poisoning to both the driver and passengers. Additionally, the vehicle’s engine performance has been negatively affected, which could lead to unexpected failures while driving. Yes. Burns Hyundai conducted diagnostic testing and confirmed the issue, identifying cracks in both the exhaust manifold and turbocharger assembly. Despite this confirmation, Hyundai corporate has refused to cover the repair under warranty. The vehicle has been inspected and diagnosed by a Hyundai dealership service center (Burns Hyundai), and the issue has been reported to Hyundai corporate for review. No inspections have been conducted by law enforcement or insurance representatives at this time. Yes. Prior to the diagnosis, I experienced engine performance issues, including reduced power and inefficiencies, which I reported to Burlington Hyundai in 2021, when the vehicle was still under warranty. At that time, the exact cause was not properly addressed. The problem has since worsened, leading to the recent discovery of the cracked manifold. No specific dashboard warning lights were illuminated for this issue.
Mfg Campaign: 11641046
Recall Date: Feb 6, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle has shown signs of engine failure for the past two years, all indicating impending need for engine replacement in alignment with engine recall that was issued for vehicle (customer case # [XXX]). Vehicle has been seen for diagnostics related to this problem where both Hyundai in Fredericksburg as well as Springfield Virginia confirmed that the engine was failing. Both dealerships refused to service car (which was under full warranty) because they were prioritizing cars who had already experienced full engine failure. Dealership advised that they could do nothing per the manufacturer until the vehicle experienced full engine failure. They acknowledged that it was a safety risk to myself, passengers & other drivers. The engine has now completely failed, leaving me stranded on [XXX] in the cold winter months & having to pay to have the vehicle towed. It is apparent from my service history report that I took all due diligence in attempting to have Hyundai attend to the engine of this vehicle while under warranty and they flat out refused, citing multiple different reasons. I am requesting a safety inspector come to investigate both the dealerships, the service report history, and the vehicle itself. My legal team is at this point just waiting for me to be offered engine replacement (out of pocket per Hyundai) and once that transaction is complete we are fully prepared to file suit for negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle has shown signs of engine failure for the past two years, all indicating impending need for engine replacement in alignment with engine recall that was issued for vehicle (customer case # [XXX]). Vehicle has been seen for diagnostics related to this problem where both Hyundai in Fredericksburg as well as Springfield Virginia confirmed that the engine was failing. Both dealerships refused to service car (which was under full warranty) because they were prioritizing cars who had already experienced full engine failure. Dealership advised that they could do nothing per the manufacturer until the vehicle experienced full engine failure. They acknowledged that it was a safety risk to myself, passengers & other drivers. The engine has now completely failed, leaving me stranded on [XXX] in the cold winter months & having to pay to have the vehicle towed. It is apparent from my service history report that I took all due diligence in attempting to have Hyundai attend to the engine of this vehicle while under warranty and they flat out refused, citing multiple different reasons. I am requesting a safety inspector come to investigate both the dealerships, the service report history, and the vehicle itself. My legal team is at this point just waiting for me to be offered engine replacement (out of pocket per Hyundai) and once that transaction is complete we are fully prepared to file suit for negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle has shown signs of engine failure for the past two years, all indicating impending need for engine replacement in alignment with engine recall that was issued for vehicle (customer case # [XXX]). Vehicle has been seen for diagnostics related to this problem where both Hyundai in Fredericksburg as well as Springfield Virginia confirmed that the engine was failing. Both dealerships refused to service car (which was under full warranty) because they were prioritizing cars who had already experienced full engine failure. Dealership advised that they could do nothing per the manufacturer until the vehicle experienced full engine failure. They acknowledged that it was a safety risk to myself, passengers & other drivers. The engine has now completely failed, leaving me stranded on [XXX] in the cold winter months & having to pay to have the vehicle towed. It is apparent from my service history report that I took all due diligence in attempting to have Hyundai attend to the engine of this vehicle while under warranty and they flat out refused, citing multiple different reasons. I am requesting a safety inspector come to investigate both the dealerships, the service report history, and the vehicle itself. My legal team is at this point just waiting for me to be offered engine replacement (out of pocket per Hyundai) and once that transaction is complete we are fully prepared to file suit for negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11640549
Recall Date: Feb 4, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle has shown signs of engine failure for the past two years, all indicating impending need for engine replacement in alignment with engine recall that was issued for vehicle (customer case # [XXX]). Vehicle has been seen for diagnostics related to this problem where both Hyundai in Fredericksburg as well as Springfield Virginia confirmed that the engine was failing. Both dealerships refused to service car (which was under full warranty) because they were prioritizing cars who had already experienced full engine failure. Dealership advised that they could do nothing per the manufacturer until the vehicle experienced full engine failure. They acknowledged that it was a safety risk to myself, passengers & other drivers. The engine has now completely failed, leaving me stranded on [XXX] in the cold winter months & having to pay to have the vehicle towed. It is apparent from my service history report that I took all due diligence in attempting to have Hyundai attend to the engine of this vehicle while under warranty and they flat out refused, citing multiple different reasons. I am requesting a safety inspector come to investigate both the dealerships, the service report history, and the vehicle itself. My legal team is at this point just waiting for me to be offered engine replacement (out of pocket per Hyundai) and once that transaction is complete we are fully prepared to file suit for negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle has shown signs of engine failure for the past two years, all indicating impending need for engine replacement in alignment with engine recall that was issued for vehicle (customer case # [XXX]). Vehicle has been seen for diagnostics related to this problem where both Hyundai in Fredericksburg as well as Springfield Virginia confirmed that the engine was failing. Both dealerships refused to service car (which was under full warranty) because they were prioritizing cars who had already experienced full engine failure. Dealership advised that they could do nothing per the manufacturer until the vehicle experienced full engine failure. They acknowledged that it was a safety risk to myself, passengers & other drivers. The engine has now completely failed, leaving me stranded on [XXX] in the cold winter months & having to pay to have the vehicle towed. It is apparent from my service history report that I took all due diligence in attempting to have Hyundai attend to the engine of this vehicle while under warranty and they flat out refused, citing multiple different reasons. I am requesting a safety inspector come to investigate both the dealerships, the service report history, and the vehicle itself. My legal team is at this point just waiting for me to be offered engine replacement (out of pocket per Hyundai) and once that transaction is complete we are fully prepared to file suit for negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle has shown signs of engine failure for the past two years, all indicating impending need for engine replacement in alignment with engine recall that was issued for vehicle (customer case # [XXX]). Vehicle has been seen for diagnostics related to this problem where both Hyundai in Fredericksburg as well as Springfield Virginia confirmed that the engine was failing. Both dealerships refused to service car (which was under full warranty) because they were prioritizing cars who had already experienced full engine failure. Dealership advised that they could do nothing per the manufacturer until the vehicle experienced full engine failure. They acknowledged that it was a safety risk to myself, passengers & other drivers. The engine has now completely failed, leaving me stranded on [XXX] in the cold winter months & having to pay to have the vehicle towed. It is apparent from my service history report that I took all due diligence in attempting to have Hyundai attend to the engine of this vehicle while under warranty and they flat out refused, citing multiple different reasons. I am requesting a safety inspector come to investigate both the dealerships, the service report history, and the vehicle itself. My legal team is at this point just waiting for me to be offered engine replacement (out of pocket per Hyundai) and once that transaction is complete we are fully prepared to file suit for negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11640549
Recall Date: Feb 4, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The teeth within a spool in the window regulator easily strip out leaving the window unable to be opened or closed. This has happened on three out of four windows on my vehicle.
Corrective Action:
The teeth within a spool in the window regulator easily strip out leaving the window unable to be opened or closed. This has happened on three out of four windows on my vehicle.
Additional Notes:
The teeth within a spool in the window regulator easily strip out leaving the window unable to be opened or closed. This has happened on three out of four windows on my vehicle.
Mfg Campaign: 11637051
Recall Date: Jan 20, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The front passenger and rear window regulators failed within 1 month of each other without any warning or symptoms. After inspection, it was identified that the plastic window regulator was completely shattered within the door. There was no damage to my vehicle that could have caused this. With the window regulator not working, my windows were not able to be opened or closed. The front window regulator actually got stuck in a down position. After some additional research online, I found several others who have had the same issues with the window regulators on their 2016 Hyundai Tucsons. This is a safety hazard because if I were ever be in an accident or a place where I need to exit through my windows and they are unable to go up and down for a safe exit. I have spent over $1600 in repairs to fix an issue that is clearly a defective part in the windows.
Corrective Action:
The front passenger and rear window regulators failed within 1 month of each other without any warning or symptoms. After inspection, it was identified that the plastic window regulator was completely shattered within the door. There was no damage to my vehicle that could have caused this. With the window regulator not working, my windows were not able to be opened or closed. The front window regulator actually got stuck in a down position. After some additional research online, I found several others who have had the same issues with the window regulators on their 2016 Hyundai Tucsons. This is a safety hazard because if I were ever be in an accident or a place where I need to exit through my windows and they are unable to go up and down for a safe exit. I have spent over $1600 in repairs to fix an issue that is clearly a defective part in the windows.
Additional Notes:
The front passenger and rear window regulators failed within 1 month of each other without any warning or symptoms. After inspection, it was identified that the plastic window regulator was completely shattered within the door. There was no damage to my vehicle that could have caused this. With the window regulator not working, my windows were not able to be opened or closed. The front window regulator actually got stuck in a down position. After some additional research online, I found several others who have had the same issues with the window regulators on their 2016 Hyundai Tucsons. This is a safety hazard because if I were ever be in an accident or a place where I need to exit through my windows and they are unable to go up and down for a safe exit. I have spent over $1600 in repairs to fix an issue that is clearly a defective part in the windows.
Mfg Campaign: 11636429
Recall Date: Jan 17, 2025
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear passenger door won’t open from inside or outside. Safety concern
Corrective Action:
Rear passenger door won’t open from inside or outside. Safety concern
Additional Notes:
Rear passenger door won’t open from inside or outside. Safety concern
Mfg Campaign: 11634273
Recall Date: Jan 6, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear passenger door won’t open from inside or outside. Safety concern
Corrective Action:
Rear passenger door won’t open from inside or outside. Safety concern
Additional Notes:
Rear passenger door won’t open from inside or outside. Safety concern
Mfg Campaign: 11634273
Recall Date: Jan 6, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windows do not roll up or down. This will jeopardize my safety because my vehicle would prevent me from being able from escaping through the window in an emergency. Or a person that means me harm can pull down my window climb in and pull it back up and hide in my car till I return because I am unable to secure my vehile. The problem is common, we were told that hyundai tucsons often have a window issue. I origanly had one windoe with this issue and now 3 out of 4 windows can not automatically roll up or down. It has not been inspected yet. There were no indication prior that this would happen.
Corrective Action:
The windows do not roll up or down. This will jeopardize my safety because my vehicle would prevent me from being able from escaping through the window in an emergency. Or a person that means me harm can pull down my window climb in and pull it back up and hide in my car till I return because I am unable to secure my vehile. The problem is common, we were told that hyundai tucsons often have a window issue. I origanly had one windoe with this issue and now 3 out of 4 windows can not automatically roll up or down. It has not been inspected yet. There were no indication prior that this would happen.
Additional Notes:
The windows do not roll up or down. This will jeopardize my safety because my vehicle would prevent me from being able from escaping through the window in an emergency. Or a person that means me harm can pull down my window climb in and pull it back up and hide in my car till I return because I am unable to secure my vehile. The problem is common, we were told that hyundai tucsons often have a window issue. I origanly had one windoe with this issue and now 3 out of 4 windows can not automatically roll up or down. It has not been inspected yet. There were no indication prior that this would happen.
Mfg Campaign: 11630700
Recall Date: Dec 14, 2024
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
Corrective Action:
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
Additional Notes:
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
Mfg Campaign: 11630710
Recall Date: Dec 14, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury