Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
Corrective Action:
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
Additional Notes:
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
Mfg Campaign: 11630710
Recall Date: Dec 14, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
Corrective Action:
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
Additional Notes:
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
Mfg Campaign: 11630710
Recall Date: Dec 14, 2024
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle
Mfg Campaign: 11630296
Recall Date: Dec 12, 2024
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle
Mfg Campaign: 11630296
Recall Date: Dec 12, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle
Mfg Campaign: 11630296
Recall Date: Dec 12, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On [XXX], I purchased a 2016 Hyundai Tucson Sport, at the Landover-Jaguar South Hills dealer in Canonsburg, PA. On [XXX] the “check engine” light came on. Since I was 2 hours from home, I purchased a code reader to assess the issue. It read “A P0420 code”. I researched potential reasons for this code but returned the car to the dealer who performed additional checks and gave the car a “clean bill of health”. On [XXX], I was driving home from about 16 miles away and lost power. A slew of dash lights came on, and I was forced to pull over. I smelled something burning. As I stopped, the smoke from the engine became apparent. The car right behind me pulled up and asked if I knew my car was on fire. Another bystander pulled over and extinguished the fire in my engine. This happened on one of the busier roads in the area and if the vehicle exploded it could have been much worse for all of us. This vehicle is currently sitting at Bowser Hyundai in Pittsburgh and is available for inspection. This engine fire and fail is not a maintenance issue but is clearly a result of a manufacture issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I purchased a 2016 Hyundai Tucson Sport, at the Landover-Jaguar South Hills dealer in Canonsburg, PA. On [XXX] the “check engine” light came on. Since I was 2 hours from home, I purchased a code reader to assess the issue. It read “A P0420 code”. I researched potential reasons for this code but returned the car to the dealer who performed additional checks and gave the car a “clean bill of health”. On [XXX], I was driving home from about 16 miles away and lost power. A slew of dash lights came on, and I was forced to pull over. I smelled something burning. As I stopped, the smoke from the engine became apparent. The car right behind me pulled up and asked if I knew my car was on fire. Another bystander pulled over and extinguished the fire in my engine. This happened on one of the busier roads in the area and if the vehicle exploded it could have been much worse for all of us. This vehicle is currently sitting at Bowser Hyundai in Pittsburgh and is available for inspection. This engine fire and fail is not a maintenance issue but is clearly a result of a manufacture issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I purchased a 2016 Hyundai Tucson Sport, at the Landover-Jaguar South Hills dealer in Canonsburg, PA. On [XXX] the “check engine” light came on. Since I was 2 hours from home, I purchased a code reader to assess the issue. It read “A P0420 code”. I researched potential reasons for this code but returned the car to the dealer who performed additional checks and gave the car a “clean bill of health”. On [XXX], I was driving home from about 16 miles away and lost power. A slew of dash lights came on, and I was forced to pull over. I smelled something burning. As I stopped, the smoke from the engine became apparent. The car right behind me pulled up and asked if I knew my car was on fire. Another bystander pulled over and extinguished the fire in my engine. This happened on one of the busier roads in the area and if the vehicle exploded it could have been much worse for all of us. This vehicle is currently sitting at Bowser Hyundai in Pittsburgh and is available for inspection. This engine fire and fail is not a maintenance issue but is clearly a result of a manufacture issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11629617
Recall Date: Dec 9, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Over the last 5-6 years, the 2016 Tucson has experienced an acceleration issue. When making a turn after a stop, the car will not accelerate above 30 mph. The RPMs will go up to 3000-4000, but the car will not go above 30 miles per hour. This has happened 5 times. I have had my mechanic look at the car, but because it was intermittent, they could not determine the cause. The fuel pump as well as the purge solenoid have been replaced on the car. If I turn the car off and let it sit for a few minutes, the issue seems to resolve. Only once has the check engine light gone on. Because the car will not accelerate this is causing a safety issue.
Corrective Action:
Over the last 5-6 years, the 2016 Tucson has experienced an acceleration issue. When making a turn after a stop, the car will not accelerate above 30 mph. The RPMs will go up to 3000-4000, but the car will not go above 30 miles per hour. This has happened 5 times. I have had my mechanic look at the car, but because it was intermittent, they could not determine the cause. The fuel pump as well as the purge solenoid have been replaced on the car. If I turn the car off and let it sit for a few minutes, the issue seems to resolve. Only once has the check engine light gone on. Because the car will not accelerate this is causing a safety issue.
Additional Notes:
Over the last 5-6 years, the 2016 Tucson has experienced an acceleration issue. When making a turn after a stop, the car will not accelerate above 30 mph. The RPMs will go up to 3000-4000, but the car will not go above 30 miles per hour. This has happened 5 times. I have had my mechanic look at the car, but because it was intermittent, they could not determine the cause. The fuel pump as well as the purge solenoid have been replaced on the car. If I turn the car off and let it sit for a few minutes, the issue seems to resolve. Only once has the check engine light gone on. Because the car will not accelerate this is causing a safety issue.
Mfg Campaign: 11627986
Recall Date: Nov 29, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 139,994.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 139,994.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 139,994.
Mfg Campaign: 11627535
Recall Date: Nov 26, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a lot of oil consumption, and the turbo is shot. It sits in the back of the engine, which is not collecting air.
Corrective Action:
There is a lot of oil consumption, and the turbo is shot. It sits in the back of the engine, which is not collecting air.
Additional Notes:
There is a lot of oil consumption, and the turbo is shot. It sits in the back of the engine, which is not collecting air.
Mfg Campaign: 11627188
Recall Date: Nov 25, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is a lot of oil consumption, and the turbo is shot. It sits in the back of the engine, which is not collecting air.
Corrective Action:
There is a lot of oil consumption, and the turbo is shot. It sits in the back of the engine, which is not collecting air.
Additional Notes:
There is a lot of oil consumption, and the turbo is shot. It sits in the back of the engine, which is not collecting air.
Mfg Campaign: 11627188
Recall Date: Nov 25, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I’m the original owner of a 2016 Hyundai Tucson with 72,000 miles. I’ve recently encountered an issue where the front passenger side window is stuck down and won’t move. I’ve had it diagnosed at the dealership and found that this seems to be a common issue with this model year, related to the window regulator. I understand my vehicle is slightly out of the 5-year/60,000-mile warranty, however; this issue has made my car vulnerable to weather damage and theft, and it’s affecting my ability to use it safely. I’ve always maintained my vehicle according to Hyundai’s recommendations, and I believe this failure is premature for a part like this.
Corrective Action:
I’m the original owner of a 2016 Hyundai Tucson with 72,000 miles. I’ve recently encountered an issue where the front passenger side window is stuck down and won’t move. I’ve had it diagnosed at the dealership and found that this seems to be a common issue with this model year, related to the window regulator. I understand my vehicle is slightly out of the 5-year/60,000-mile warranty, however; this issue has made my car vulnerable to weather damage and theft, and it’s affecting my ability to use it safely. I’ve always maintained my vehicle according to Hyundai’s recommendations, and I believe this failure is premature for a part like this.
Additional Notes:
I’m the original owner of a 2016 Hyundai Tucson with 72,000 miles. I’ve recently encountered an issue where the front passenger side window is stuck down and won’t move. I’ve had it diagnosed at the dealership and found that this seems to be a common issue with this model year, related to the window regulator. I understand my vehicle is slightly out of the 5-year/60,000-mile warranty, however; this issue has made my car vulnerable to weather damage and theft, and it’s affecting my ability to use it safely. I’ve always maintained my vehicle according to Hyundai’s recommendations, and I believe this failure is premature for a part like this.
Mfg Campaign: 11626834
Recall Date: Nov 22, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
9/11/24 the 2016 Hyundai Tucson had a knock in the engine, the car was towed to beaverton Hyundai for inspection and I was told that it was Rod Bearing failure that caused engine failure and that this was a known issue for Hyundais Theta II engines and it would be $18k repair. Hyundai just settled a billion dollar class action lawsuit for rod bearing failure where check engine and oil lights failed to illuminate. I asked for a PA to be submitted to Hyundai motors America, as suggested by my usual shop Dick’s Hillsboro Hyundai(whom didn’t have availability soon enough). The PA was denied stating “this is normal wear for a vehicle at 70k miles and it’s out of warranty.” This repair is not a cause my the consumer, but by a manufacturer defect. And I should not be expected to replace the engine at $15k after paying $20k 3 years ago when I bought the car. Hyundai is being negligent.
Corrective Action:
9/11/24 the 2016 Hyundai Tucson had a knock in the engine, the car was towed to beaverton Hyundai for inspection and I was told that it was Rod Bearing failure that caused engine failure and that this was a known issue for Hyundais Theta II engines and it would be $18k repair. Hyundai just settled a billion dollar class action lawsuit for rod bearing failure where check engine and oil lights failed to illuminate. I asked for a PA to be submitted to Hyundai motors America, as suggested by my usual shop Dick’s Hillsboro Hyundai(whom didn’t have availability soon enough). The PA was denied stating “this is normal wear for a vehicle at 70k miles and it’s out of warranty.” This repair is not a cause my the consumer, but by a manufacturer defect. And I should not be expected to replace the engine at $15k after paying $20k 3 years ago when I bought the car. Hyundai is being negligent.
Additional Notes:
9/11/24 the 2016 Hyundai Tucson had a knock in the engine, the car was towed to beaverton Hyundai for inspection and I was told that it was Rod Bearing failure that caused engine failure and that this was a known issue for Hyundais Theta II engines and it would be $18k repair. Hyundai just settled a billion dollar class action lawsuit for rod bearing failure where check engine and oil lights failed to illuminate. I asked for a PA to be submitted to Hyundai motors America, as suggested by my usual shop Dick’s Hillsboro Hyundai(whom didn’t have availability soon enough). The PA was denied stating “this is normal wear for a vehicle at 70k miles and it’s out of warranty.” This repair is not a cause my the consumer, but by a manufacturer defect. And I should not be expected to replace the engine at $15k after paying $20k 3 years ago when I bought the car. Hyundai is being negligent.
Mfg Campaign: 11626648
Recall Date: Nov 21, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My windows stopped operating. Both front driver and passenger. The motor runs but I am unable to roll up or down. According to what I’ve read, I am not alone. I worry for our safety and that of my family.
Corrective Action:
My windows stopped operating. Both front driver and passenger. The motor runs but I am unable to roll up or down. According to what I’ve read, I am not alone. I worry for our safety and that of my family.
Additional Notes:
My windows stopped operating. Both front driver and passenger. The motor runs but I am unable to roll up or down. According to what I’ve read, I am not alone. I worry for our safety and that of my family.
Mfg Campaign: 11625527
Recall Date: Nov 15, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625605
Recall Date: Nov 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625605
Recall Date: Nov 15, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625605
Recall Date: Nov 15, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.
Corrective Action:
The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.
Additional Notes:
The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.
Mfg Campaign: 11625298
Recall Date: Nov 14, 2024
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE
Potential Consequences:
The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.
Corrective Action:
The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.
Additional Notes:
The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.
Mfg Campaign: 11625298
Recall Date: Nov 14, 2024
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front passenger door won’t open Defroster/heat won’t work on drivers side
Corrective Action:
Front passenger door won’t open Defroster/heat won’t work on drivers side
Additional Notes:
Front passenger door won’t open Defroster/heat won’t work on drivers side
Mfg Campaign: 11624465
Recall Date: Nov 11, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Front passenger door won’t open Defroster/heat won’t work on drivers side
Corrective Action:
Front passenger door won’t open Defroster/heat won’t work on drivers side
Additional Notes:
Front passenger door won’t open Defroster/heat won’t work on drivers side
Mfg Campaign: 11624465
Recall Date: Nov 11, 2024
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