Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR FAILED TO OPEN AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR FAILED TO OPEN AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR FAILED TO OPEN AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mfg Campaign: 11414446
Recall Date: Apr 29, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DRIVER'S AND PASSENGER'S SIDE DOORS FAILED TO UNLOCK. THE CONTACT STATED THEY ATTEMPTED MULTIPLE TIMES TO OPEN FROM THE OUTSIDE AND FROM THE INSIDE OF THE VEHICLE HOWEVER, THE DOORS WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO VISION HYUNDAI HENRIETTA ROCHESTER (2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS HAD STARTED TO EXPERIENCE THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DRIVER'S AND PASSENGER'S SIDE DOORS FAILED TO UNLOCK. THE CONTACT STATED THEY ATTEMPTED MULTIPLE TIMES TO OPEN FROM THE OUTSIDE AND FROM THE INSIDE OF THE VEHICLE HOWEVER, THE DOORS WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO VISION HYUNDAI HENRIETTA ROCHESTER (2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS HAD STARTED TO EXPERIENCE THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DRIVER'S AND PASSENGER'S SIDE DOORS FAILED TO UNLOCK. THE CONTACT STATED THEY ATTEMPTED MULTIPLE TIMES TO OPEN FROM THE OUTSIDE AND FROM THE INSIDE OF THE VEHICLE HOWEVER, THE DOORS WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO VISION HYUNDAI HENRIETTA ROCHESTER (2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS HAD STARTED TO EXPERIENCE THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,400.
Mfg Campaign: 11414462
Recall Date: Apr 29, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
RECEIVED RECALL LETTER. CALLED DEALER WHERE PURCHASED AND SPOKE WITH SERVICE DEPARTMENT. THEY SAID THEY NEEDED TO ORDER THE PART (FOR THIS VERY IMPORTANT RECALL WHERE I WAS ADVISED NOT TO DRIVE THE CAR) AND THEY WOULD CALL WHEN PART ARRIVED. THAT WAS ON 3/22/2021. THEY ADVISED IT WOULD TAKE 2 WEEKS. TODAY IS 4/29/2021 AND I HAVE NOT HEARD FROM THEM. I CALLED THE SERVICE DEPARTMENT AND WAS PLACED ON HOLD. THEY CAME BACK ONLINE AND ASKED IF I WANTED TO LEAVE MY NAME AND NUMBER AND SOMEONE WOULD CALL ME BACK. I SAID "NO" BECAUSE I KNEW NO ONE WOULD CALL ME BACK AND WAS PLACED ON HOLD AGAIN. DURING THIS TIME FRAME I HAVE RECEIVED REPEATED MAIL FROM HYUNDAI WANTING ME TO TRADE IN MY CAR FOR A NEW ONE. THEY AGAIN CAME ON THE LINE AND SAID "NO ONE WAS AVAILABLE TO TAKE MY CALL". I HUNG UP. SO NOW I HAVE A VEHICLE I WAS ADVISED NOT TO DRIVE AND NO WAY TO HAVE THE RECALL TAKEN CARE OF.
Corrective Action:
RECEIVED RECALL LETTER. CALLED DEALER WHERE PURCHASED AND SPOKE WITH SERVICE DEPARTMENT. THEY SAID THEY NEEDED TO ORDER THE PART (FOR THIS VERY IMPORTANT RECALL WHERE I WAS ADVISED NOT TO DRIVE THE CAR) AND THEY WOULD CALL WHEN PART ARRIVED. THAT WAS ON 3/22/2021. THEY ADVISED IT WOULD TAKE 2 WEEKS. TODAY IS 4/29/2021 AND I HAVE NOT HEARD FROM THEM. I CALLED THE SERVICE DEPARTMENT AND WAS PLACED ON HOLD. THEY CAME BACK ONLINE AND ASKED IF I WANTED TO LEAVE MY NAME AND NUMBER AND SOMEONE WOULD CALL ME BACK. I SAID "NO" BECAUSE I KNEW NO ONE WOULD CALL ME BACK AND WAS PLACED ON HOLD AGAIN. DURING THIS TIME FRAME I HAVE RECEIVED REPEATED MAIL FROM HYUNDAI WANTING ME TO TRADE IN MY CAR FOR A NEW ONE. THEY AGAIN CAME ON THE LINE AND SAID "NO ONE WAS AVAILABLE TO TAKE MY CALL". I HUNG UP. SO NOW I HAVE A VEHICLE I WAS ADVISED NOT TO DRIVE AND NO WAY TO HAVE THE RECALL TAKEN CARE OF.
Additional Notes:
RECEIVED RECALL LETTER. CALLED DEALER WHERE PURCHASED AND SPOKE WITH SERVICE DEPARTMENT. THEY SAID THEY NEEDED TO ORDER THE PART (FOR THIS VERY IMPORTANT RECALL WHERE I WAS ADVISED NOT TO DRIVE THE CAR) AND THEY WOULD CALL WHEN PART ARRIVED. THAT WAS ON 3/22/2021. THEY ADVISED IT WOULD TAKE 2 WEEKS. TODAY IS 4/29/2021 AND I HAVE NOT HEARD FROM THEM. I CALLED THE SERVICE DEPARTMENT AND WAS PLACED ON HOLD. THEY CAME BACK ONLINE AND ASKED IF I WANTED TO LEAVE MY NAME AND NUMBER AND SOMEONE WOULD CALL ME BACK. I SAID "NO" BECAUSE I KNEW NO ONE WOULD CALL ME BACK AND WAS PLACED ON HOLD AGAIN. DURING THIS TIME FRAME I HAVE RECEIVED REPEATED MAIL FROM HYUNDAI WANTING ME TO TRADE IN MY CAR FOR A NEW ONE. THEY AGAIN CAME ON THE LINE AND SAID "NO ONE WAS AVAILABLE TO TAKE MY CALL". I HUNG UP. SO NOW I HAVE A VEHICLE I WAS ADVISED NOT TO DRIVE AND NO WAY TO HAVE THE RECALL TAKEN CARE OF.
Mfg Campaign: 11414498
Recall Date: Apr 29, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE VEHICLE STALLED BEFORE IT COULD BE DRIVEN TO THE DEALER FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO CMA'S COLONIAL HYUNDAI (2200 WALTHALL CENTER DR, CHESTER, VA 23836) AND DIAGNOSED AS ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A CASE MANAGER. THE CONTACT WAS THEN INFORMED THAT THE ENGINE FAILURE WAS NOT RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 73,600.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE VEHICLE STALLED BEFORE IT COULD BE DRIVEN TO THE DEALER FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO CMA'S COLONIAL HYUNDAI (2200 WALTHALL CENTER DR, CHESTER, VA 23836) AND DIAGNOSED AS ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A CASE MANAGER. THE CONTACT WAS THEN INFORMED THAT THE ENGINE FAILURE WAS NOT RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 73,600.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE VEHICLE STALLED BEFORE IT COULD BE DRIVEN TO THE DEALER FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO CMA'S COLONIAL HYUNDAI (2200 WALTHALL CENTER DR, CHESTER, VA 23836) AND DIAGNOSED AS ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A CASE MANAGER. THE CONTACT WAS THEN INFORMED THAT THE ENGINE FAILURE WAS NOT RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 73,600.
Mfg Campaign: 11414268
Recall Date: Apr 28, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE LOCKING MECHANISM ON THE REAR DRIVER'S SIDE DOOR MALFUNCTIONED AND THE DOOR WOULD NOT OPEN FROM INSIDE NOR OUTSIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER HYUNDAI OF LAS VEGAS (7150 W SAHARA AVE STE B, LAS VEGAS, NV 89117) WAS NOTIFIED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE LOCKING MECHANISM ON THE REAR DRIVER'S SIDE DOOR MALFUNCTIONED AND THE DOOR WOULD NOT OPEN FROM INSIDE NOR OUTSIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER HYUNDAI OF LAS VEGAS (7150 W SAHARA AVE STE B, LAS VEGAS, NV 89117) WAS NOTIFIED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE LOCKING MECHANISM ON THE REAR DRIVER'S SIDE DOOR MALFUNCTIONED AND THE DOOR WOULD NOT OPEN FROM INSIDE NOR OUTSIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER HYUNDAI OF LAS VEGAS (7150 W SAHARA AVE STE B, LAS VEGAS, NV 89117) WAS NOTIFIED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11414289
Recall Date: Apr 28, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR VEHICLE DOORS WOULD NOT OPEN EITHER FROM THE INSIDE OR THE OUTSIDE, PROGRESSIVE IN NATURE OVER THE COURSE OF SEVERAL MONTHS. AT THE TIME OF REPAIR, THE DOOR WOULDN'T OPEN. MY ELDERLY MOTHER WITH LIMITED MOBILITY WAS STUCK IN THE BACK OF THE CAR FOR OVER AN HOUR UNTIL I WAS ABLE TO GET THE CAR DOOR OPEN. IF MY MOTHER WAS IN AN EMERGENT MEDICAL SITUATION, I DON'T KNOW HOW WE WOULD HAVE GOTTEN HER OUT. I CAN'T IMAGINE IF A MOTHER WITH YOUNG CHILDREN AND CAR SEATS WOULD MANAGE IN A SAFETY SITUATION. THIS COULD BE A SITUATION BETWEEN LIFE AND DEATH. THE HYUNDAI DEALERSHIP WAS ONLY MINIMALLY SUPPORTIVE OF THIS. IT IS NOT ACCEPTABLE TO PAY $898.23 TO BE ABLE TO OPEN AND CLOSE THE DOORS ON A CAR THAT IS LESS THAN 5 YEARS OLD. THIS IS A HUGE SAFETY SITUATION THAT HAS BEEN REPORTED OVER AND OVER AGAIN ACROSS MANY CAR WEBSITES. WE HAVE BEEN A LONGTIME HYUNDAI CUSTOMER, AND FIND THE LACK OF RECALL FOR SUCH A GLARING SAFETY SITUATION UNACCEPTABLE. AT SOME POINT, SOMEONE WILL LOSE THEIR LIFE BECAUSE OF THIS. I STRONGLY URGE THAT THIS MATTER BE LOOKED INTO IN DEPTH, AND THAT THIS WOULD RESULT IN A SAFETY RECALL. I HAVE THE DOCUMENTS FROM THE DEALERSHIP FOR THE REPAIR TO THE DOORS THAT SPECIFICALLY STATE THEIR CONCERNS FOR THIS BEING A SAFETY ISSUE. BEING ABLE TO GET INTO AND OUT OF A CAR SAFELY IS NOT A LUXURY, IT IS A NECESSITY. TO PAY NEARLY 1,000 DOLLARS TO DO SO IS NOT ACCEPTABLE, AND A PROBLEM TRUST WITH HYUNDAI PRODUCTS. I STRONGLY URGE YOUR ORGANIZATION TO LOOK INTO THE HUGE AND GROWING NUMBER OF HYUNDAI TUSCON SUVS THAT HAVE THIS PROBLEM, AND TO INITIATE A SAFETY RECALL.
Corrective Action:
REAR VEHICLE DOORS WOULD NOT OPEN EITHER FROM THE INSIDE OR THE OUTSIDE, PROGRESSIVE IN NATURE OVER THE COURSE OF SEVERAL MONTHS. AT THE TIME OF REPAIR, THE DOOR WOULDN'T OPEN. MY ELDERLY MOTHER WITH LIMITED MOBILITY WAS STUCK IN THE BACK OF THE CAR FOR OVER AN HOUR UNTIL I WAS ABLE TO GET THE CAR DOOR OPEN. IF MY MOTHER WAS IN AN EMERGENT MEDICAL SITUATION, I DON'T KNOW HOW WE WOULD HAVE GOTTEN HER OUT. I CAN'T IMAGINE IF A MOTHER WITH YOUNG CHILDREN AND CAR SEATS WOULD MANAGE IN A SAFETY SITUATION. THIS COULD BE A SITUATION BETWEEN LIFE AND DEATH. THE HYUNDAI DEALERSHIP WAS ONLY MINIMALLY SUPPORTIVE OF THIS. IT IS NOT ACCEPTABLE TO PAY $898.23 TO BE ABLE TO OPEN AND CLOSE THE DOORS ON A CAR THAT IS LESS THAN 5 YEARS OLD. THIS IS A HUGE SAFETY SITUATION THAT HAS BEEN REPORTED OVER AND OVER AGAIN ACROSS MANY CAR WEBSITES. WE HAVE BEEN A LONGTIME HYUNDAI CUSTOMER, AND FIND THE LACK OF RECALL FOR SUCH A GLARING SAFETY SITUATION UNACCEPTABLE. AT SOME POINT, SOMEONE WILL LOSE THEIR LIFE BECAUSE OF THIS. I STRONGLY URGE THAT THIS MATTER BE LOOKED INTO IN DEPTH, AND THAT THIS WOULD RESULT IN A SAFETY RECALL. I HAVE THE DOCUMENTS FROM THE DEALERSHIP FOR THE REPAIR TO THE DOORS THAT SPECIFICALLY STATE THEIR CONCERNS FOR THIS BEING A SAFETY ISSUE. BEING ABLE TO GET INTO AND OUT OF A CAR SAFELY IS NOT A LUXURY, IT IS A NECESSITY. TO PAY NEARLY 1,000 DOLLARS TO DO SO IS NOT ACCEPTABLE, AND A PROBLEM TRUST WITH HYUNDAI PRODUCTS. I STRONGLY URGE YOUR ORGANIZATION TO LOOK INTO THE HUGE AND GROWING NUMBER OF HYUNDAI TUSCON SUVS THAT HAVE THIS PROBLEM, AND TO INITIATE A SAFETY RECALL.
Additional Notes:
REAR VEHICLE DOORS WOULD NOT OPEN EITHER FROM THE INSIDE OR THE OUTSIDE, PROGRESSIVE IN NATURE OVER THE COURSE OF SEVERAL MONTHS. AT THE TIME OF REPAIR, THE DOOR WOULDN'T OPEN. MY ELDERLY MOTHER WITH LIMITED MOBILITY WAS STUCK IN THE BACK OF THE CAR FOR OVER AN HOUR UNTIL I WAS ABLE TO GET THE CAR DOOR OPEN. IF MY MOTHER WAS IN AN EMERGENT MEDICAL SITUATION, I DON'T KNOW HOW WE WOULD HAVE GOTTEN HER OUT. I CAN'T IMAGINE IF A MOTHER WITH YOUNG CHILDREN AND CAR SEATS WOULD MANAGE IN A SAFETY SITUATION. THIS COULD BE A SITUATION BETWEEN LIFE AND DEATH. THE HYUNDAI DEALERSHIP WAS ONLY MINIMALLY SUPPORTIVE OF THIS. IT IS NOT ACCEPTABLE TO PAY $898.23 TO BE ABLE TO OPEN AND CLOSE THE DOORS ON A CAR THAT IS LESS THAN 5 YEARS OLD. THIS IS A HUGE SAFETY SITUATION THAT HAS BEEN REPORTED OVER AND OVER AGAIN ACROSS MANY CAR WEBSITES. WE HAVE BEEN A LONGTIME HYUNDAI CUSTOMER, AND FIND THE LACK OF RECALL FOR SUCH A GLARING SAFETY SITUATION UNACCEPTABLE. AT SOME POINT, SOMEONE WILL LOSE THEIR LIFE BECAUSE OF THIS. I STRONGLY URGE THAT THIS MATTER BE LOOKED INTO IN DEPTH, AND THAT THIS WOULD RESULT IN A SAFETY RECALL. I HAVE THE DOCUMENTS FROM THE DEALERSHIP FOR THE REPAIR TO THE DOORS THAT SPECIFICALLY STATE THEIR CONCERNS FOR THIS BEING A SAFETY ISSUE. BEING ABLE TO GET INTO AND OUT OF A CAR SAFELY IS NOT A LUXURY, IT IS A NECESSITY. TO PAY NEARLY 1,000 DOLLARS TO DO SO IS NOT ACCEPTABLE, AND A PROBLEM TRUST WITH HYUNDAI PRODUCTS. I STRONGLY URGE YOUR ORGANIZATION TO LOOK INTO THE HUGE AND GROWING NUMBER OF HYUNDAI TUSCON SUVS THAT HAVE THIS PROBLEM, AND TO INITIATE A SAFETY RECALL.
Mfg Campaign: 11414368
Recall Date: Apr 28, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK SECURELY. THE CONTACT TOOK THE VEHICLE TO RAY SKILLMAN SOUTHSIDE HYUNDAI (1300 US-31, GREENWOOD, IN 46143, (317)886-9002) WHO REPLACED THE DOOR LATCH AND THE DOOR PANEL. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR ALSO EXPERIENCED THE FAILURE. THE CONTACT HAD TAKEN THE VEHICLE TO THE SAME DEALER WHO STATED THE SAME REPAIR WAS NEEDED HOWEVER, THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,977.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK SECURELY. THE CONTACT TOOK THE VEHICLE TO RAY SKILLMAN SOUTHSIDE HYUNDAI (1300 US-31, GREENWOOD, IN 46143, (317)886-9002) WHO REPLACED THE DOOR LATCH AND THE DOOR PANEL. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR ALSO EXPERIENCED THE FAILURE. THE CONTACT HAD TAKEN THE VEHICLE TO THE SAME DEALER WHO STATED THE SAME REPAIR WAS NEEDED HOWEVER, THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,977.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK SECURELY. THE CONTACT TOOK THE VEHICLE TO RAY SKILLMAN SOUTHSIDE HYUNDAI (1300 US-31, GREENWOOD, IN 46143, (317)886-9002) WHO REPLACED THE DOOR LATCH AND THE DOOR PANEL. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR ALSO EXPERIENCED THE FAILURE. THE CONTACT HAD TAKEN THE VEHICLE TO THE SAME DEALER WHO STATED THE SAME REPAIR WAS NEEDED HOWEVER, THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,977.
Mfg Campaign: 11414179
Recall Date: Apr 27, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE REAR PASSENGER'S SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEN HYUNDAI OF KENOSHA (6701 120TH AVE, KENOSHA, WI 53142) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DUAL LATCH ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE REAR PASSENGER'S SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEN HYUNDAI OF KENOSHA (6701 120TH AVE, KENOSHA, WI 53142) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DUAL LATCH ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE REAR PASSENGER'S SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEN HYUNDAI OF KENOSHA (6701 120TH AVE, KENOSHA, WI 53142) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DUAL LATCH ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Mfg Campaign: 11414197
Recall Date: Apr 27, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE STATIONARY, THE DRIVER'S SIDE REAR DOOR AND THE PASSENGER'S SIDE DOOR WOULD NOT OPEN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE STATIONARY, THE DRIVER'S SIDE REAR DOOR AND THE PASSENGER'S SIDE DOOR WOULD NOT OPEN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE STATIONARY, THE DRIVER'S SIDE REAR DOOR AND THE PASSENGER'S SIDE DOOR WOULD NOT OPEN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Mfg Campaign: 11414199
Recall Date: Apr 27, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER SIDE WILL NOT OPEN WAS UNLOCK IT IS A SAFETY MATTER YOU CAN NOT GET INTO YOUR CAR IF YOUR LIFE IS THREATENED OR CHILD IS SIDE YOU CAN NOT GET DOOR OPEN . YOU CAN HERE IT U LOCK BUT JUST PULLING HANDLE WITH OUT ENTER. I'M NOT THE ONLY ONE HAVING THIS PROBLEM AND COMPANY WANT FIX THIS SAFETY MATTER A RECALL NEED TO BE DONE
Corrective Action:
DRIVER SIDE WILL NOT OPEN WAS UNLOCK IT IS A SAFETY MATTER YOU CAN NOT GET INTO YOUR CAR IF YOUR LIFE IS THREATENED OR CHILD IS SIDE YOU CAN NOT GET DOOR OPEN . YOU CAN HERE IT U LOCK BUT JUST PULLING HANDLE WITH OUT ENTER. I'M NOT THE ONLY ONE HAVING THIS PROBLEM AND COMPANY WANT FIX THIS SAFETY MATTER A RECALL NEED TO BE DONE
Additional Notes:
DRIVER SIDE WILL NOT OPEN WAS UNLOCK IT IS A SAFETY MATTER YOU CAN NOT GET INTO YOUR CAR IF YOUR LIFE IS THREATENED OR CHILD IS SIDE YOU CAN NOT GET DOOR OPEN . YOU CAN HERE IT U LOCK BUT JUST PULLING HANDLE WITH OUT ENTER. I'M NOT THE ONLY ONE HAVING THIS PROBLEM AND COMPANY WANT FIX THIS SAFETY MATTER A RECALL NEED TO BE DONE
Mfg Campaign: 11413989
Recall Date: Apr 26, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
NEITHER BACK DOOR WILL OPEN FROM INSIDE OR OUTSIDE. MY DRIVER DOOR HANDLE TAKES TWO PULLS TO OPEN AFTER BEING UNLOCKED. MY SECOND ROW IS ESSENTIALLY NON-USABLE. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE WITH HYUNDAI'S YET HAVE NOT SEEN A RECALL FOR THEM. THIS IS A HUGE SAFETY HAZARD.
Corrective Action:
NEITHER BACK DOOR WILL OPEN FROM INSIDE OR OUTSIDE. MY DRIVER DOOR HANDLE TAKES TWO PULLS TO OPEN AFTER BEING UNLOCKED. MY SECOND ROW IS ESSENTIALLY NON-USABLE. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE WITH HYUNDAI'S YET HAVE NOT SEEN A RECALL FOR THEM. THIS IS A HUGE SAFETY HAZARD.
Additional Notes:
NEITHER BACK DOOR WILL OPEN FROM INSIDE OR OUTSIDE. MY DRIVER DOOR HANDLE TAKES TWO PULLS TO OPEN AFTER BEING UNLOCKED. MY SECOND ROW IS ESSENTIALLY NON-USABLE. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE WITH HYUNDAI'S YET HAVE NOT SEEN A RECALL FOR THEM. THIS IS A HUGE SAFETY HAZARD.
Mfg Campaign: 11414016
Recall Date: Apr 26, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
YES, I HAVE A 2016 HYUNDAI TUCSON. IN 2019 I HAD A PROBLEM WITH MY DOOR OPENING ON MY DRIVER SIDE. DEALERSHIP DID DIAGNOSTIC AND FOUND OUT THE DOOR ACTUATOR WAS BAD AND THEY REPLACED UNDER HYUNDAI WARRANTY. 3 WEEKS LATER THE SAME THING HAPPENED TO MY PASSENGER REAR DOOR. THIS TIME, THE DOOR WOULD NOT OPEN AT ALL! FROM THE INSIDE OR THE OUTSIDE. IT WAS COMPLETELY STUCK SHUT. A HUGE SAFETY ISSUE THAT COULD LEAD TO A FATALITY DEPENDING ON THE SITUATION OF THE VEHICLE. AGAIN, TOOK TO THE DEALERSHIP AND THEY DID THE DIAGNOSTIC FINDING THE SAME ISSUE AS BEFORE AND REPLACED THE DOOR ACTUATOR. NOW IT IS APRIL OF 2021 AND I AM HAVING THE SAME ISSUE WITH MY PASSENGER DOOR. SAME ISSUE, BUT NOW MY VEHICLE IS OUT OF WARRANTY AND THE DEALERSHIP SAID I WILL HAVE TO PAY FOR THE TOTAL REPAIR OUT OF POCKET. THIS NEEDS TO BE A RECALL AND HYUNDAI SHOULD BE RESPONSIBLE FOR THE COST.
Corrective Action:
YES, I HAVE A 2016 HYUNDAI TUCSON. IN 2019 I HAD A PROBLEM WITH MY DOOR OPENING ON MY DRIVER SIDE. DEALERSHIP DID DIAGNOSTIC AND FOUND OUT THE DOOR ACTUATOR WAS BAD AND THEY REPLACED UNDER HYUNDAI WARRANTY. 3 WEEKS LATER THE SAME THING HAPPENED TO MY PASSENGER REAR DOOR. THIS TIME, THE DOOR WOULD NOT OPEN AT ALL! FROM THE INSIDE OR THE OUTSIDE. IT WAS COMPLETELY STUCK SHUT. A HUGE SAFETY ISSUE THAT COULD LEAD TO A FATALITY DEPENDING ON THE SITUATION OF THE VEHICLE. AGAIN, TOOK TO THE DEALERSHIP AND THEY DID THE DIAGNOSTIC FINDING THE SAME ISSUE AS BEFORE AND REPLACED THE DOOR ACTUATOR. NOW IT IS APRIL OF 2021 AND I AM HAVING THE SAME ISSUE WITH MY PASSENGER DOOR. SAME ISSUE, BUT NOW MY VEHICLE IS OUT OF WARRANTY AND THE DEALERSHIP SAID I WILL HAVE TO PAY FOR THE TOTAL REPAIR OUT OF POCKET. THIS NEEDS TO BE A RECALL AND HYUNDAI SHOULD BE RESPONSIBLE FOR THE COST.
Additional Notes:
YES, I HAVE A 2016 HYUNDAI TUCSON. IN 2019 I HAD A PROBLEM WITH MY DOOR OPENING ON MY DRIVER SIDE. DEALERSHIP DID DIAGNOSTIC AND FOUND OUT THE DOOR ACTUATOR WAS BAD AND THEY REPLACED UNDER HYUNDAI WARRANTY. 3 WEEKS LATER THE SAME THING HAPPENED TO MY PASSENGER REAR DOOR. THIS TIME, THE DOOR WOULD NOT OPEN AT ALL! FROM THE INSIDE OR THE OUTSIDE. IT WAS COMPLETELY STUCK SHUT. A HUGE SAFETY ISSUE THAT COULD LEAD TO A FATALITY DEPENDING ON THE SITUATION OF THE VEHICLE. AGAIN, TOOK TO THE DEALERSHIP AND THEY DID THE DIAGNOSTIC FINDING THE SAME ISSUE AS BEFORE AND REPLACED THE DOOR ACTUATOR. NOW IT IS APRIL OF 2021 AND I AM HAVING THE SAME ISSUE WITH MY PASSENGER DOOR. SAME ISSUE, BUT NOW MY VEHICLE IS OUT OF WARRANTY AND THE DEALERSHIP SAID I WILL HAVE TO PAY FOR THE TOTAL REPAIR OUT OF POCKET. THIS NEEDS TO BE A RECALL AND HYUNDAI SHOULD BE RESPONSIBLE FOR THE COST.
Mfg Campaign: 11414032
Recall Date: Apr 26, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DOOR ACTUATORS ON THE HYUNDAI KEEP FAILING WHICH MAKES IT SO THE DOORS CANNOT BE OPENED. I'VE ALREADY REPLACED 2 AND HAD 2 MORE GO OUT THIS PAST WEEK. THIS IS VERY DANGEROUS IN THE CASE OF AN ACCIDENT. HYUNDAI WILL NOT ACKNOWLEDGE IT IS A WIDESPREAD PROBLEM.
Corrective Action:
THE DOOR ACTUATORS ON THE HYUNDAI KEEP FAILING WHICH MAKES IT SO THE DOORS CANNOT BE OPENED. I'VE ALREADY REPLACED 2 AND HAD 2 MORE GO OUT THIS PAST WEEK. THIS IS VERY DANGEROUS IN THE CASE OF AN ACCIDENT. HYUNDAI WILL NOT ACKNOWLEDGE IT IS A WIDESPREAD PROBLEM.
Additional Notes:
THE DOOR ACTUATORS ON THE HYUNDAI KEEP FAILING WHICH MAKES IT SO THE DOORS CANNOT BE OPENED. I'VE ALREADY REPLACED 2 AND HAD 2 MORE GO OUT THIS PAST WEEK. THIS IS VERY DANGEROUS IN THE CASE OF AN ACCIDENT. HYUNDAI WILL NOT ACKNOWLEDGE IT IS A WIDESPREAD PROBLEM.
Mfg Campaign: 11413814
Recall Date: Apr 25, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE REAR PASSENGER DOOR WILL NOT OPEN POSING A SAFETY CONCERN. MANY OTHER OWNERS OF HYUNDAI TUCSON OWNERS HAVE EXPERIENCED THE SAME ISSUES. HYUNDAI SHOULD BE RESPONSIBLE FOR REPAIR OF THIS ISSUE.
Corrective Action:
THE REAR PASSENGER DOOR WILL NOT OPEN POSING A SAFETY CONCERN. MANY OTHER OWNERS OF HYUNDAI TUCSON OWNERS HAVE EXPERIENCED THE SAME ISSUES. HYUNDAI SHOULD BE RESPONSIBLE FOR REPAIR OF THIS ISSUE.
Additional Notes:
THE REAR PASSENGER DOOR WILL NOT OPEN POSING A SAFETY CONCERN. MANY OTHER OWNERS OF HYUNDAI TUCSON OWNERS HAVE EXPERIENCED THE SAME ISSUES. HYUNDAI SHOULD BE RESPONSIBLE FOR REPAIR OF THIS ISSUE.
Mfg Campaign: 11413705
Recall Date: Apr 24, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOTH MY FRONT AND REAR DRIVERS SIDE DOOR HAVE BEEN FAILING TO OPEN ON MY 2016 HYUNDAI TUCSON. RECENTLY MY REAR DRIVERS SIDE DOOR HAS COMPLETLY FAILED TO OPEN (INSIDE AND OUTSIDE) LEAVING ME WITH ONE DOOR TO ACCESS MY CHILD IN THE BACKSEAT. I HAVE TO PULL MY DRIVERS SIDE DOOR HANDLE MULTIPLE TIMES IN ORDER FOR IT TO "CATCH" AND OPEN. I TOOK THE CAR TO LITHIA HYUNDAI OF FRESNO AND THEY ADVISED ME THAT I NEED TO REPAIR BOTH ACTUATORS AND IT IS NOT CONSIDERED A "SAFETY ISSUE" MORE OF A "WEAR AND TEAR" ISSUE. THIS IS A HUGE SAFETY ISSUE ESPECIALLY IF YOU HAVE KIDS AND NEED TO GET OUT IN AN EMERGENCY.
Corrective Action:
BOTH MY FRONT AND REAR DRIVERS SIDE DOOR HAVE BEEN FAILING TO OPEN ON MY 2016 HYUNDAI TUCSON. RECENTLY MY REAR DRIVERS SIDE DOOR HAS COMPLETLY FAILED TO OPEN (INSIDE AND OUTSIDE) LEAVING ME WITH ONE DOOR TO ACCESS MY CHILD IN THE BACKSEAT. I HAVE TO PULL MY DRIVERS SIDE DOOR HANDLE MULTIPLE TIMES IN ORDER FOR IT TO "CATCH" AND OPEN. I TOOK THE CAR TO LITHIA HYUNDAI OF FRESNO AND THEY ADVISED ME THAT I NEED TO REPAIR BOTH ACTUATORS AND IT IS NOT CONSIDERED A "SAFETY ISSUE" MORE OF A "WEAR AND TEAR" ISSUE. THIS IS A HUGE SAFETY ISSUE ESPECIALLY IF YOU HAVE KIDS AND NEED TO GET OUT IN AN EMERGENCY.
Additional Notes:
BOTH MY FRONT AND REAR DRIVERS SIDE DOOR HAVE BEEN FAILING TO OPEN ON MY 2016 HYUNDAI TUCSON. RECENTLY MY REAR DRIVERS SIDE DOOR HAS COMPLETLY FAILED TO OPEN (INSIDE AND OUTSIDE) LEAVING ME WITH ONE DOOR TO ACCESS MY CHILD IN THE BACKSEAT. I HAVE TO PULL MY DRIVERS SIDE DOOR HANDLE MULTIPLE TIMES IN ORDER FOR IT TO "CATCH" AND OPEN. I TOOK THE CAR TO LITHIA HYUNDAI OF FRESNO AND THEY ADVISED ME THAT I NEED TO REPAIR BOTH ACTUATORS AND IT IS NOT CONSIDERED A "SAFETY ISSUE" MORE OF A "WEAR AND TEAR" ISSUE. THIS IS A HUGE SAFETY ISSUE ESPECIALLY IF YOU HAVE KIDS AND NEED TO GET OUT IN AN EMERGENCY.
Mfg Campaign: 11413476
Recall Date: Apr 23, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BACK PASSENGER DOOR LOCK ISSUE. DOOR WON'T OPEN FROM EITHER INSIDE THE CAR OR OUTSIDE THE CAR. THIS IS A SAFETY HAZARD. I COULD NOT GET MY GRANDDAUGHTER OUT OF THE CAR. THE DOOR WOULD NOT OPEN.
Corrective Action:
BACK PASSENGER DOOR LOCK ISSUE. DOOR WON'T OPEN FROM EITHER INSIDE THE CAR OR OUTSIDE THE CAR. THIS IS A SAFETY HAZARD. I COULD NOT GET MY GRANDDAUGHTER OUT OF THE CAR. THE DOOR WOULD NOT OPEN.
Additional Notes:
BACK PASSENGER DOOR LOCK ISSUE. DOOR WON'T OPEN FROM EITHER INSIDE THE CAR OR OUTSIDE THE CAR. THIS IS A SAFETY HAZARD. I COULD NOT GET MY GRANDDAUGHTER OUT OF THE CAR. THE DOOR WOULD NOT OPEN.
Mfg Campaign: 11413349
Recall Date: Apr 22, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER LOCKING AND THEN UNLOCKING THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS, BOTH DOORS COULD NOT BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THE DOOR LOCK ACTUATORS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER LOCKING AND THEN UNLOCKING THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS, BOTH DOORS COULD NOT BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THE DOOR LOCK ACTUATORS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER LOCKING AND THEN UNLOCKING THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS, BOTH DOORS COULD NOT BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THE DOOR LOCK ACTUATORS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mfg Campaign: 11412976
Recall Date: Apr 20, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY, THE DRIVER'S SIDE REAR DOOR WOULD NOT OPEN. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,518.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY, THE DRIVER'S SIDE REAR DOOR WOULD NOT OPEN. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,518.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY, THE DRIVER'S SIDE REAR DOOR WOULD NOT OPEN. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,518.
Mfg Campaign: 11413050
Recall Date: Apr 20, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MULTIPLE DOORS UNABLE TO OPEN WHEN MANUALLY UNLOCKED, FROM THE OUTSIDE HANDLE AND ALSO FROM THE INSIDE HANDLE. THIS IS A MAJOR SAFETY PROBLEM.
Corrective Action:
MULTIPLE DOORS UNABLE TO OPEN WHEN MANUALLY UNLOCKED, FROM THE OUTSIDE HANDLE AND ALSO FROM THE INSIDE HANDLE. THIS IS A MAJOR SAFETY PROBLEM.
Additional Notes:
MULTIPLE DOORS UNABLE TO OPEN WHEN MANUALLY UNLOCKED, FROM THE OUTSIDE HANDLE AND ALSO FROM THE INSIDE HANDLE. THIS IS A MAJOR SAFETY PROBLEM.
Mfg Campaign: 11413099
Recall Date: Apr 20, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN PARKED WITH EITHER THE ENGINE RUNNING OR NOT, FRONT PASSENGER DOOR REQUIRES REPEATED PULLS ON EXTERIOR HANDLE TO OPEN AN UNLOCKED DOOR. DOOR OPENS FINE USING INTERIOR HANDLE. THIS PROBLEM BEGAN APPROXIMATELY ONE MONTH AGO AND NOW THE DRIVER'S DOOR IS EXHIBITING THE SAME SYMPTOMS. BOTH DOORS OPEN FINE FROM INTERIOR HANDLES BUT REQUIRE MULTIPLE (UP TO 5-6) PULLS TO OPEN WITH EXTERIOR HANDLES. THIS IS A SERIOUS SAFETY ISSUE AND IT IS TROUBLESOME THAT THE DRIVER SIDE DOOR IS NOW EXHIBITING THE SAME SYMPTOMS. UPON CHECKING ONLINE, I SEE POSTS DESCRIBING SIMILAR ISSUES WITH 2015/2016 TUCSONS.
Corrective Action:
WHEN PARKED WITH EITHER THE ENGINE RUNNING OR NOT, FRONT PASSENGER DOOR REQUIRES REPEATED PULLS ON EXTERIOR HANDLE TO OPEN AN UNLOCKED DOOR. DOOR OPENS FINE USING INTERIOR HANDLE. THIS PROBLEM BEGAN APPROXIMATELY ONE MONTH AGO AND NOW THE DRIVER'S DOOR IS EXHIBITING THE SAME SYMPTOMS. BOTH DOORS OPEN FINE FROM INTERIOR HANDLES BUT REQUIRE MULTIPLE (UP TO 5-6) PULLS TO OPEN WITH EXTERIOR HANDLES. THIS IS A SERIOUS SAFETY ISSUE AND IT IS TROUBLESOME THAT THE DRIVER SIDE DOOR IS NOW EXHIBITING THE SAME SYMPTOMS. UPON CHECKING ONLINE, I SEE POSTS DESCRIBING SIMILAR ISSUES WITH 2015/2016 TUCSONS.
Additional Notes:
WHEN PARKED WITH EITHER THE ENGINE RUNNING OR NOT, FRONT PASSENGER DOOR REQUIRES REPEATED PULLS ON EXTERIOR HANDLE TO OPEN AN UNLOCKED DOOR. DOOR OPENS FINE USING INTERIOR HANDLE. THIS PROBLEM BEGAN APPROXIMATELY ONE MONTH AGO AND NOW THE DRIVER'S DOOR IS EXHIBITING THE SAME SYMPTOMS. BOTH DOORS OPEN FINE FROM INTERIOR HANDLES BUT REQUIRE MULTIPLE (UP TO 5-6) PULLS TO OPEN WITH EXTERIOR HANDLES. THIS IS A SERIOUS SAFETY ISSUE AND IT IS TROUBLESOME THAT THE DRIVER SIDE DOOR IS NOW EXHIBITING THE SAME SYMPTOMS. UPON CHECKING ONLINE, I SEE POSTS DESCRIBING SIMILAR ISSUES WITH 2015/2016 TUCSONS.
Mfg Campaign: 11413104
Recall Date: Apr 20, 2021
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