Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON MY 2016 HYUNDIA TUCSON THE LEFT REAR DOOR WILL NOT UNLOCK AND CAN NOT BE OPENED FROM THE OUTSIDE OR INSIDE. SOMETIMES I COULD HIT THE DOOR AND IT WOULD OPEN BUT NOW IT WILL NOT.
Corrective Action:
ON MY 2016 HYUNDIA TUCSON THE LEFT REAR DOOR WILL NOT UNLOCK AND CAN NOT BE OPENED FROM THE OUTSIDE OR INSIDE. SOMETIMES I COULD HIT THE DOOR AND IT WOULD OPEN BUT NOW IT WILL NOT.
Additional Notes:
ON MY 2016 HYUNDIA TUCSON THE LEFT REAR DOOR WILL NOT UNLOCK AND CAN NOT BE OPENED FROM THE OUTSIDE OR INSIDE. SOMETIMES I COULD HIT THE DOOR AND IT WOULD OPEN BUT NOW IT WILL NOT.
Mfg Campaign: 11407179
Recall Date: Apr 9, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND PASSENGER'S SIDE DOORS FAILED TO OPEN OR UNLOCK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND PASSENGER'S SIDE DOORS FAILED TO OPEN OR UNLOCK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND PASSENGER'S SIDE DOORS FAILED TO OPEN OR UNLOCK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Mfg Campaign: 11407205
Recall Date: Apr 9, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
UNEXPECTED CHECK ENGINE AND ENGINE OIL PRESSURE LIGHTS CAME. THERE WAS A SUDDEN KNOCKING NOISE COMING FROM THE FRONT/ENGINE AREA SO I PULLED THE VEHICLE OVER TO THE SIDE OF THE HIGHWAY TO TURN OFF. TURNED THE VEHICLE BACK ON AND WAS NOT ABLE TO ACCELERATE. BROUGHT VEHICLE TO NEAREST HYUNDAI DEALERSHIP AND WAS TOLD THE ENGINE WAS COMPLETELY BLOWN.
Corrective Action:
UNEXPECTED CHECK ENGINE AND ENGINE OIL PRESSURE LIGHTS CAME. THERE WAS A SUDDEN KNOCKING NOISE COMING FROM THE FRONT/ENGINE AREA SO I PULLED THE VEHICLE OVER TO THE SIDE OF THE HIGHWAY TO TURN OFF. TURNED THE VEHICLE BACK ON AND WAS NOT ABLE TO ACCELERATE. BROUGHT VEHICLE TO NEAREST HYUNDAI DEALERSHIP AND WAS TOLD THE ENGINE WAS COMPLETELY BLOWN.
Additional Notes:
UNEXPECTED CHECK ENGINE AND ENGINE OIL PRESSURE LIGHTS CAME. THERE WAS A SUDDEN KNOCKING NOISE COMING FROM THE FRONT/ENGINE AREA SO I PULLED THE VEHICLE OVER TO THE SIDE OF THE HIGHWAY TO TURN OFF. TURNED THE VEHICLE BACK ON AND WAS NOT ABLE TO ACCELERATE. BROUGHT VEHICLE TO NEAREST HYUNDAI DEALERSHIP AND WAS TOLD THE ENGINE WAS COMPLETELY BLOWN.
Mfg Campaign: 11407304
Recall Date: Apr 9, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE REAR PASSENGER DOOR (THEN A DAY LATER'DOORS) WON'T OPEN FROM THE INSIDE OR OUT EVEN WHEN MANUALLY UNLOCKED WHETHER OR NOT THE CAR IS ON OR OFF. WE WERE ON A TRIP AT THE TIME AND OUR KIDS WERE HAVING TO CRAWL OVER FROM THE FRONT SEAT. WE CALLED HYUNDAI. THEIR TEMPORARY FIX WAS TO UNLOCK THE CAR AND JERK THE HANDLE HARD FROM THE OUTSIDE. THEY SAID THAT THE SYSTEM SOMETIMES' FREEZES UP'. THIS WORKS FROM THE OUTSIDE (NOT INSIDE), AND CONTINUES TO FREEZE UP EVEN AFTER ' THE HYUNDAI FIX'. THIS IS A PROBLEM WITH OTHER 2016 HYUNDAI MODELS. IF YOU LOOK UP THE PROBLEM ONLINE, YOU WILL SEE MANY POSTS ABOUT IT.
Corrective Action:
THE REAR PASSENGER DOOR (THEN A DAY LATER'DOORS) WON'T OPEN FROM THE INSIDE OR OUT EVEN WHEN MANUALLY UNLOCKED WHETHER OR NOT THE CAR IS ON OR OFF. WE WERE ON A TRIP AT THE TIME AND OUR KIDS WERE HAVING TO CRAWL OVER FROM THE FRONT SEAT. WE CALLED HYUNDAI. THEIR TEMPORARY FIX WAS TO UNLOCK THE CAR AND JERK THE HANDLE HARD FROM THE OUTSIDE. THEY SAID THAT THE SYSTEM SOMETIMES' FREEZES UP'. THIS WORKS FROM THE OUTSIDE (NOT INSIDE), AND CONTINUES TO FREEZE UP EVEN AFTER ' THE HYUNDAI FIX'. THIS IS A PROBLEM WITH OTHER 2016 HYUNDAI MODELS. IF YOU LOOK UP THE PROBLEM ONLINE, YOU WILL SEE MANY POSTS ABOUT IT.
Additional Notes:
THE REAR PASSENGER DOOR (THEN A DAY LATER'DOORS) WON'T OPEN FROM THE INSIDE OR OUT EVEN WHEN MANUALLY UNLOCKED WHETHER OR NOT THE CAR IS ON OR OFF. WE WERE ON A TRIP AT THE TIME AND OUR KIDS WERE HAVING TO CRAWL OVER FROM THE FRONT SEAT. WE CALLED HYUNDAI. THEIR TEMPORARY FIX WAS TO UNLOCK THE CAR AND JERK THE HANDLE HARD FROM THE OUTSIDE. THEY SAID THAT THE SYSTEM SOMETIMES' FREEZES UP'. THIS WORKS FROM THE OUTSIDE (NOT INSIDE), AND CONTINUES TO FREEZE UP EVEN AFTER ' THE HYUNDAI FIX'. THIS IS A PROBLEM WITH OTHER 2016 HYUNDAI MODELS. IF YOU LOOK UP THE PROBLEM ONLINE, YOU WILL SEE MANY POSTS ABOUT IT.
Mfg Campaign: 11406934
Recall Date: Apr 7, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1.DRIVER SIDE REAR PASSENGER DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE. IT EVENTUALLY WORKED BY PULLING REALLY HARD FROM OUTSIDE. 2. DRIVER'S DOOR WILL NOT OPEN FROM OUTSIDE BUT WILL FROM INSIDE. IT IS OBVIOUSLY UNLOCKED WHEN TRYING TO OPEN. THE ACTUATOR IS THE MOST LIKELY COMPONENT THAT IS FAILING. THE MECHANISM WILL NOT UNLOCK THE DOOR WITH THE KEY EITHER. THIS IS A HUGE SAFETY ISSUE WHEN IT'S 100 DEGREES OUTSIDE AND I CAN'T GET A CHILD OUT OF THE BACKSEAT. OR FOR FIRST RESPONDERS SENT TO AID SOMEONE TRAPPED IN THE CAR. I'VE READ OF MULTIPLE FAILURES AFTER SEARCHING FOR THIS PROBLEM ON THE INTERNET. IT HAPPENS A LOT TO MANY HUNDAI MODELS OVER THE PAST 6-8 YEARS.
Corrective Action:
1.DRIVER SIDE REAR PASSENGER DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE. IT EVENTUALLY WORKED BY PULLING REALLY HARD FROM OUTSIDE. 2. DRIVER'S DOOR WILL NOT OPEN FROM OUTSIDE BUT WILL FROM INSIDE. IT IS OBVIOUSLY UNLOCKED WHEN TRYING TO OPEN. THE ACTUATOR IS THE MOST LIKELY COMPONENT THAT IS FAILING. THE MECHANISM WILL NOT UNLOCK THE DOOR WITH THE KEY EITHER. THIS IS A HUGE SAFETY ISSUE WHEN IT'S 100 DEGREES OUTSIDE AND I CAN'T GET A CHILD OUT OF THE BACKSEAT. OR FOR FIRST RESPONDERS SENT TO AID SOMEONE TRAPPED IN THE CAR. I'VE READ OF MULTIPLE FAILURES AFTER SEARCHING FOR THIS PROBLEM ON THE INTERNET. IT HAPPENS A LOT TO MANY HUNDAI MODELS OVER THE PAST 6-8 YEARS.
Additional Notes:
1.DRIVER SIDE REAR PASSENGER DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE. IT EVENTUALLY WORKED BY PULLING REALLY HARD FROM OUTSIDE. 2. DRIVER'S DOOR WILL NOT OPEN FROM OUTSIDE BUT WILL FROM INSIDE. IT IS OBVIOUSLY UNLOCKED WHEN TRYING TO OPEN. THE ACTUATOR IS THE MOST LIKELY COMPONENT THAT IS FAILING. THE MECHANISM WILL NOT UNLOCK THE DOOR WITH THE KEY EITHER. THIS IS A HUGE SAFETY ISSUE WHEN IT'S 100 DEGREES OUTSIDE AND I CAN'T GET A CHILD OUT OF THE BACKSEAT. OR FOR FIRST RESPONDERS SENT TO AID SOMEONE TRAPPED IN THE CAR. I'VE READ OF MULTIPLE FAILURES AFTER SEARCHING FOR THIS PROBLEM ON THE INTERNET. IT HAPPENS A LOT TO MANY HUNDAI MODELS OVER THE PAST 6-8 YEARS.
Mfg Campaign: 11406624
Recall Date: Apr 6, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE REAR PASSENGER DOOR OF MY 2016 HYUNDAI TUCSON NO LONGER OPENS AT ALL, FROM THE INSIDE OR THE OUTSIDE. AS I HAVE A YOUNG CHILD AND NEPHEWS WHO ARE REGULARLY IN MY CAR IN CAR SEATS, THIS IS A SERIOUS SAFETY CONCERN. APPARENTLY, HYUNDAI IS NOT WILLING TO TAKE RESPONSIBILITY FOR THIS DEFECT, WHICH I HAVE FOUND IS A PROBLEM ACROSS MANY HYUNDAI YEARS AND MODELS. THE COST OF A DEALERSHIP TO FIX IS UPWARDS OF $1000, WHICH IS PROHIBITIVE AND UNREALISTIC.
Corrective Action:
THE REAR PASSENGER DOOR OF MY 2016 HYUNDAI TUCSON NO LONGER OPENS AT ALL, FROM THE INSIDE OR THE OUTSIDE. AS I HAVE A YOUNG CHILD AND NEPHEWS WHO ARE REGULARLY IN MY CAR IN CAR SEATS, THIS IS A SERIOUS SAFETY CONCERN. APPARENTLY, HYUNDAI IS NOT WILLING TO TAKE RESPONSIBILITY FOR THIS DEFECT, WHICH I HAVE FOUND IS A PROBLEM ACROSS MANY HYUNDAI YEARS AND MODELS. THE COST OF A DEALERSHIP TO FIX IS UPWARDS OF $1000, WHICH IS PROHIBITIVE AND UNREALISTIC.
Additional Notes:
THE REAR PASSENGER DOOR OF MY 2016 HYUNDAI TUCSON NO LONGER OPENS AT ALL, FROM THE INSIDE OR THE OUTSIDE. AS I HAVE A YOUNG CHILD AND NEPHEWS WHO ARE REGULARLY IN MY CAR IN CAR SEATS, THIS IS A SERIOUS SAFETY CONCERN. APPARENTLY, HYUNDAI IS NOT WILLING TO TAKE RESPONSIBILITY FOR THIS DEFECT, WHICH I HAVE FOUND IS A PROBLEM ACROSS MANY HYUNDAI YEARS AND MODELS. THE COST OF A DEALERSHIP TO FIX IS UPWARDS OF $1000, WHICH IS PROHIBITIVE AND UNREALISTIC.
Mfg Campaign: 11406639
Recall Date: Apr 6, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO UNLOCK USING THE KEYFOB. THE CONTACT STATED THAT HER DAUGHTER WAS IN THE VEHICLE AT THE TIME OF FAILURE AND HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER'S SIDE DOOR. THE CONTACT CALLED SUNTRUP HYUNDAI SOUTH (5926 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 254-8977) ON THREE SEPARATE OCCASIONS AND LEFT VOICE MESSAGES EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO UNLOCK USING THE KEYFOB. THE CONTACT STATED THAT HER DAUGHTER WAS IN THE VEHICLE AT THE TIME OF FAILURE AND HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER'S SIDE DOOR. THE CONTACT CALLED SUNTRUP HYUNDAI SOUTH (5926 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 254-8977) ON THREE SEPARATE OCCASIONS AND LEFT VOICE MESSAGES EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO UNLOCK USING THE KEYFOB. THE CONTACT STATED THAT HER DAUGHTER WAS IN THE VEHICLE AT THE TIME OF FAILURE AND HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER'S SIDE DOOR. THE CONTACT CALLED SUNTRUP HYUNDAI SOUTH (5926 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 254-8977) ON THREE SEPARATE OCCASIONS AND LEFT VOICE MESSAGES EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,400.
Mfg Campaign: 11406650
Recall Date: Apr 6, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO UNLOCK USING THE KEYFOB. THE CONTACT STATED THAT HER DAUGHTER WAS IN THE VEHICLE AT THE TIME OF FAILURE AND HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER'S SIDE DOOR. THE CONTACT CALLED SUNTRUP HYUNDAI SOUTH (5926 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 254-8977) ON THREE SEPARATE OCCASIONS AND LEFT VOICE MESSAGES EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO UNLOCK USING THE KEYFOB. THE CONTACT STATED THAT HER DAUGHTER WAS IN THE VEHICLE AT THE TIME OF FAILURE AND HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER'S SIDE DOOR. THE CONTACT CALLED SUNTRUP HYUNDAI SOUTH (5926 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 254-8977) ON THREE SEPARATE OCCASIONS AND LEFT VOICE MESSAGES EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO UNLOCK USING THE KEYFOB. THE CONTACT STATED THAT HER DAUGHTER WAS IN THE VEHICLE AT THE TIME OF FAILURE AND HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER'S SIDE DOOR. THE CONTACT CALLED SUNTRUP HYUNDAI SOUTH (5926 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 254-8977) ON THREE SEPARATE OCCASIONS AND LEFT VOICE MESSAGES EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,400.
Mfg Campaign: 11406650
Recall Date: Apr 6, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SHUDDERED, SHOOK, AND VIBRATED WHILE ATTEMPTING TO ACCELERATE. THE INSTRUMENT PANEL SHOWED THAT THE TRANSMISSION HAD OVERHEATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CARSON CITY HYUNDAI LOCATED AT 3659 S CARSON ST, CARSON CITY, NV 89701 WHO DIAGNOSED THAT THE DUAL CLUTCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE DUAL CLUTCH ASSEMBLY WAS PREVIOUSLY REPLACED UNDER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN) HOWEVER, THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 102,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SHUDDERED, SHOOK, AND VIBRATED WHILE ATTEMPTING TO ACCELERATE. THE INSTRUMENT PANEL SHOWED THAT THE TRANSMISSION HAD OVERHEATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CARSON CITY HYUNDAI LOCATED AT 3659 S CARSON ST, CARSON CITY, NV 89701 WHO DIAGNOSED THAT THE DUAL CLUTCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE DUAL CLUTCH ASSEMBLY WAS PREVIOUSLY REPLACED UNDER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN) HOWEVER, THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 102,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SHUDDERED, SHOOK, AND VIBRATED WHILE ATTEMPTING TO ACCELERATE. THE INSTRUMENT PANEL SHOWED THAT THE TRANSMISSION HAD OVERHEATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CARSON CITY HYUNDAI LOCATED AT 3659 S CARSON ST, CARSON CITY, NV 89701 WHO DIAGNOSED THAT THE DUAL CLUTCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE DUAL CLUTCH ASSEMBLY WAS PREVIOUSLY REPLACED UNDER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN) HOWEVER, THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 102,000.
Mfg Campaign: 11406736
Recall Date: Apr 6, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR DRIVERS SIDE DOOR WILL NOT OPEN EVEN WHEN THE DOOR IS UNLOCKED. WILL NOT OPEN FROM OUTSIDE OF THE VEHICLE OR FROM WITHIN THE VEHICLE.
Corrective Action:
REAR DRIVERS SIDE DOOR WILL NOT OPEN EVEN WHEN THE DOOR IS UNLOCKED. WILL NOT OPEN FROM OUTSIDE OF THE VEHICLE OR FROM WITHIN THE VEHICLE.
Additional Notes:
REAR DRIVERS SIDE DOOR WILL NOT OPEN EVEN WHEN THE DOOR IS UNLOCKED. WILL NOT OPEN FROM OUTSIDE OF THE VEHICLE OR FROM WITHIN THE VEHICLE.
Mfg Campaign: 11406791
Recall Date: Apr 6, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI CHARLESTON (1523 SAVANNAH HWY, CHARLESTON, SC 29407, (843)804-6595) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT NO OTHER HYUNDAI DEALERS IN THE AREA HAD PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI CHARLESTON (1523 SAVANNAH HWY, CHARLESTON, SC 29407, (843)804-6595) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT NO OTHER HYUNDAI DEALERS IN THE AREA HAD PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI CHARLESTON (1523 SAVANNAH HWY, CHARLESTON, SC 29407, (843)804-6595) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT NO OTHER HYUNDAI DEALERS IN THE AREA HAD PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11406397
Recall Date: Apr 5, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THREE OF THE FOUR DOORS HAVE DEFECTS WHICH PREVENT THEM FROM OPENING FROM THE OUTSIDE OR INSIDE, WHICH IS A MAJOR SAFETY CONCERN. THE DOOR LOCK ACUATOR IS WHAT NEEDS TO BE REPLACED. THE RIGHT FRONT DOOR WAS REPLACED IN 2018. ONE OF THE BACK DOORS WAS REPLACED IN 2020, AND NOW THE OTHER BACK DOOR WON'T OPEN DUE TO THE SAME ISSUE. I OFTEN TRANSPORT CHILDREN AND AN ELDERLY GRANDPARENT, ALL OF WHOM SIT IN THE BACK SEAT. IF I HAD BEEN IN AN ACCIDENT, THERE WOULD BE NO WAY TO GET THEM OUT OF THE VEHICLE. ON TOP OF THE FACT THAT THIS IS CLEARLY A MANUFACTURER DEFECT WITH THE VEHICLE, I'M NOW CONCERNED THE DRIVER'S DOOR WILL STOP WORKING SOON, MEANING I CAN'T DRIVE THE VEHICLE AT ALL. I CONTACTED HYUNDAI CUSTOMER SUPPORT SINCE THE VEHICLE IS 1,000 MILES OVER WARRANTY AND THEY SAID THERE IS NOTHING THEY CAN DO (CONVERSATION 4/5/21). FIVE STAR HYUNDAI OF MACON REFUSED TO PUT IN A REQUEST TO OVER-RIDE THE WARRANTY TO GET IT FIXED, SINCE CLEARLY IT IS A MANUFACTURER PROBLEM WITH MY VEHICLE. THE VEHICLE HASN'T BEEN IN ANY ACCIDENTS THAT WOULD HAVE CAUSED THIS ISSUE AND HYUNDAI IS APPARENTLY AWARE OF THE ISSUE, AS IT FREQUENTLY OCCURS WITH TUCSONS AND ELANTRAS (PER CONVERSATION WITH FIVE STAR HYUNDAI), YET REFUSES TO DO ANYTHING ABOUT IT. BECAUSE MY VEHICLE IS NOW AT 61,000 MILES THEY ARE SAYING IT IS NO LONGER THEIR RESPONSIBILITY AND ARE NOT OFFERING TO ASSIST IN ANY WAY. THE BLIND SPOT DETECTOR IS ALSO MALFUNCTIONING, NOT NOTIFYING WHEN A VEHICLE IS NEXT TO MINE AND OCCASIONALLY GOING OFF WHEN THERE IS NO VEHICLE AT ALL. FIVE STAR MACON SAID THIS IS ALSO NOT UNDER WARRANTY ANYMORE AND SAID THEY DON'T KNOW WHY IT WOULD BE A PROBLEM BUT WOULD REQUIRE THEM REMOVING MY BUMPER AND DOING EXTENSIVE DIAGNOSTIC WORK BEFORE THEY'D KNOW HOW TO FIX IT.
Corrective Action:
THREE OF THE FOUR DOORS HAVE DEFECTS WHICH PREVENT THEM FROM OPENING FROM THE OUTSIDE OR INSIDE, WHICH IS A MAJOR SAFETY CONCERN. THE DOOR LOCK ACUATOR IS WHAT NEEDS TO BE REPLACED. THE RIGHT FRONT DOOR WAS REPLACED IN 2018. ONE OF THE BACK DOORS WAS REPLACED IN 2020, AND NOW THE OTHER BACK DOOR WON'T OPEN DUE TO THE SAME ISSUE. I OFTEN TRANSPORT CHILDREN AND AN ELDERLY GRANDPARENT, ALL OF WHOM SIT IN THE BACK SEAT. IF I HAD BEEN IN AN ACCIDENT, THERE WOULD BE NO WAY TO GET THEM OUT OF THE VEHICLE. ON TOP OF THE FACT THAT THIS IS CLEARLY A MANUFACTURER DEFECT WITH THE VEHICLE, I'M NOW CONCERNED THE DRIVER'S DOOR WILL STOP WORKING SOON, MEANING I CAN'T DRIVE THE VEHICLE AT ALL. I CONTACTED HYUNDAI CUSTOMER SUPPORT SINCE THE VEHICLE IS 1,000 MILES OVER WARRANTY AND THEY SAID THERE IS NOTHING THEY CAN DO (CONVERSATION 4/5/21). FIVE STAR HYUNDAI OF MACON REFUSED TO PUT IN A REQUEST TO OVER-RIDE THE WARRANTY TO GET IT FIXED, SINCE CLEARLY IT IS A MANUFACTURER PROBLEM WITH MY VEHICLE. THE VEHICLE HASN'T BEEN IN ANY ACCIDENTS THAT WOULD HAVE CAUSED THIS ISSUE AND HYUNDAI IS APPARENTLY AWARE OF THE ISSUE, AS IT FREQUENTLY OCCURS WITH TUCSONS AND ELANTRAS (PER CONVERSATION WITH FIVE STAR HYUNDAI), YET REFUSES TO DO ANYTHING ABOUT IT. BECAUSE MY VEHICLE IS NOW AT 61,000 MILES THEY ARE SAYING IT IS NO LONGER THEIR RESPONSIBILITY AND ARE NOT OFFERING TO ASSIST IN ANY WAY. THE BLIND SPOT DETECTOR IS ALSO MALFUNCTIONING, NOT NOTIFYING WHEN A VEHICLE IS NEXT TO MINE AND OCCASIONALLY GOING OFF WHEN THERE IS NO VEHICLE AT ALL. FIVE STAR MACON SAID THIS IS ALSO NOT UNDER WARRANTY ANYMORE AND SAID THEY DON'T KNOW WHY IT WOULD BE A PROBLEM BUT WOULD REQUIRE THEM REMOVING MY BUMPER AND DOING EXTENSIVE DIAGNOSTIC WORK BEFORE THEY'D KNOW HOW TO FIX IT.
Additional Notes:
THREE OF THE FOUR DOORS HAVE DEFECTS WHICH PREVENT THEM FROM OPENING FROM THE OUTSIDE OR INSIDE, WHICH IS A MAJOR SAFETY CONCERN. THE DOOR LOCK ACUATOR IS WHAT NEEDS TO BE REPLACED. THE RIGHT FRONT DOOR WAS REPLACED IN 2018. ONE OF THE BACK DOORS WAS REPLACED IN 2020, AND NOW THE OTHER BACK DOOR WON'T OPEN DUE TO THE SAME ISSUE. I OFTEN TRANSPORT CHILDREN AND AN ELDERLY GRANDPARENT, ALL OF WHOM SIT IN THE BACK SEAT. IF I HAD BEEN IN AN ACCIDENT, THERE WOULD BE NO WAY TO GET THEM OUT OF THE VEHICLE. ON TOP OF THE FACT THAT THIS IS CLEARLY A MANUFACTURER DEFECT WITH THE VEHICLE, I'M NOW CONCERNED THE DRIVER'S DOOR WILL STOP WORKING SOON, MEANING I CAN'T DRIVE THE VEHICLE AT ALL. I CONTACTED HYUNDAI CUSTOMER SUPPORT SINCE THE VEHICLE IS 1,000 MILES OVER WARRANTY AND THEY SAID THERE IS NOTHING THEY CAN DO (CONVERSATION 4/5/21). FIVE STAR HYUNDAI OF MACON REFUSED TO PUT IN A REQUEST TO OVER-RIDE THE WARRANTY TO GET IT FIXED, SINCE CLEARLY IT IS A MANUFACTURER PROBLEM WITH MY VEHICLE. THE VEHICLE HASN'T BEEN IN ANY ACCIDENTS THAT WOULD HAVE CAUSED THIS ISSUE AND HYUNDAI IS APPARENTLY AWARE OF THE ISSUE, AS IT FREQUENTLY OCCURS WITH TUCSONS AND ELANTRAS (PER CONVERSATION WITH FIVE STAR HYUNDAI), YET REFUSES TO DO ANYTHING ABOUT IT. BECAUSE MY VEHICLE IS NOW AT 61,000 MILES THEY ARE SAYING IT IS NO LONGER THEIR RESPONSIBILITY AND ARE NOT OFFERING TO ASSIST IN ANY WAY. THE BLIND SPOT DETECTOR IS ALSO MALFUNCTIONING, NOT NOTIFYING WHEN A VEHICLE IS NEXT TO MINE AND OCCASIONALLY GOING OFF WHEN THERE IS NO VEHICLE AT ALL. FIVE STAR MACON SAID THIS IS ALSO NOT UNDER WARRANTY ANYMORE AND SAID THEY DON'T KNOW WHY IT WOULD BE A PROBLEM BUT WOULD REQUIRE THEM REMOVING MY BUMPER AND DOING EXTENSIVE DIAGNOSTIC WORK BEFORE THEY'D KNOW HOW TO FIX IT.
Mfg Campaign: 11406540
Recall Date: Apr 5, 2021
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
THREE OF THE FOUR DOORS HAVE DEFECTS WHICH PREVENT THEM FROM OPENING FROM THE OUTSIDE OR INSIDE, WHICH IS A MAJOR SAFETY CONCERN. THE DOOR LOCK ACUATOR IS WHAT NEEDS TO BE REPLACED. THE RIGHT FRONT DOOR WAS REPLACED IN 2018. ONE OF THE BACK DOORS WAS REPLACED IN 2020, AND NOW THE OTHER BACK DOOR WON'T OPEN DUE TO THE SAME ISSUE. I OFTEN TRANSPORT CHILDREN AND AN ELDERLY GRANDPARENT, ALL OF WHOM SIT IN THE BACK SEAT. IF I HAD BEEN IN AN ACCIDENT, THERE WOULD BE NO WAY TO GET THEM OUT OF THE VEHICLE. ON TOP OF THE FACT THAT THIS IS CLEARLY A MANUFACTURER DEFECT WITH THE VEHICLE, I'M NOW CONCERNED THE DRIVER'S DOOR WILL STOP WORKING SOON, MEANING I CAN'T DRIVE THE VEHICLE AT ALL. I CONTACTED HYUNDAI CUSTOMER SUPPORT SINCE THE VEHICLE IS 1,000 MILES OVER WARRANTY AND THEY SAID THERE IS NOTHING THEY CAN DO (CONVERSATION 4/5/21). FIVE STAR HYUNDAI OF MACON REFUSED TO PUT IN A REQUEST TO OVER-RIDE THE WARRANTY TO GET IT FIXED, SINCE CLEARLY IT IS A MANUFACTURER PROBLEM WITH MY VEHICLE. THE VEHICLE HASN'T BEEN IN ANY ACCIDENTS THAT WOULD HAVE CAUSED THIS ISSUE AND HYUNDAI IS APPARENTLY AWARE OF THE ISSUE, AS IT FREQUENTLY OCCURS WITH TUCSONS AND ELANTRAS (PER CONVERSATION WITH FIVE STAR HYUNDAI), YET REFUSES TO DO ANYTHING ABOUT IT. BECAUSE MY VEHICLE IS NOW AT 61,000 MILES THEY ARE SAYING IT IS NO LONGER THEIR RESPONSIBILITY AND ARE NOT OFFERING TO ASSIST IN ANY WAY. THE BLIND SPOT DETECTOR IS ALSO MALFUNCTIONING, NOT NOTIFYING WHEN A VEHICLE IS NEXT TO MINE AND OCCASIONALLY GOING OFF WHEN THERE IS NO VEHICLE AT ALL. FIVE STAR MACON SAID THIS IS ALSO NOT UNDER WARRANTY ANYMORE AND SAID THEY DON'T KNOW WHY IT WOULD BE A PROBLEM BUT WOULD REQUIRE THEM REMOVING MY BUMPER AND DOING EXTENSIVE DIAGNOSTIC WORK BEFORE THEY'D KNOW HOW TO FIX IT.
Corrective Action:
THREE OF THE FOUR DOORS HAVE DEFECTS WHICH PREVENT THEM FROM OPENING FROM THE OUTSIDE OR INSIDE, WHICH IS A MAJOR SAFETY CONCERN. THE DOOR LOCK ACUATOR IS WHAT NEEDS TO BE REPLACED. THE RIGHT FRONT DOOR WAS REPLACED IN 2018. ONE OF THE BACK DOORS WAS REPLACED IN 2020, AND NOW THE OTHER BACK DOOR WON'T OPEN DUE TO THE SAME ISSUE. I OFTEN TRANSPORT CHILDREN AND AN ELDERLY GRANDPARENT, ALL OF WHOM SIT IN THE BACK SEAT. IF I HAD BEEN IN AN ACCIDENT, THERE WOULD BE NO WAY TO GET THEM OUT OF THE VEHICLE. ON TOP OF THE FACT THAT THIS IS CLEARLY A MANUFACTURER DEFECT WITH THE VEHICLE, I'M NOW CONCERNED THE DRIVER'S DOOR WILL STOP WORKING SOON, MEANING I CAN'T DRIVE THE VEHICLE AT ALL. I CONTACTED HYUNDAI CUSTOMER SUPPORT SINCE THE VEHICLE IS 1,000 MILES OVER WARRANTY AND THEY SAID THERE IS NOTHING THEY CAN DO (CONVERSATION 4/5/21). FIVE STAR HYUNDAI OF MACON REFUSED TO PUT IN A REQUEST TO OVER-RIDE THE WARRANTY TO GET IT FIXED, SINCE CLEARLY IT IS A MANUFACTURER PROBLEM WITH MY VEHICLE. THE VEHICLE HASN'T BEEN IN ANY ACCIDENTS THAT WOULD HAVE CAUSED THIS ISSUE AND HYUNDAI IS APPARENTLY AWARE OF THE ISSUE, AS IT FREQUENTLY OCCURS WITH TUCSONS AND ELANTRAS (PER CONVERSATION WITH FIVE STAR HYUNDAI), YET REFUSES TO DO ANYTHING ABOUT IT. BECAUSE MY VEHICLE IS NOW AT 61,000 MILES THEY ARE SAYING IT IS NO LONGER THEIR RESPONSIBILITY AND ARE NOT OFFERING TO ASSIST IN ANY WAY. THE BLIND SPOT DETECTOR IS ALSO MALFUNCTIONING, NOT NOTIFYING WHEN A VEHICLE IS NEXT TO MINE AND OCCASIONALLY GOING OFF WHEN THERE IS NO VEHICLE AT ALL. FIVE STAR MACON SAID THIS IS ALSO NOT UNDER WARRANTY ANYMORE AND SAID THEY DON'T KNOW WHY IT WOULD BE A PROBLEM BUT WOULD REQUIRE THEM REMOVING MY BUMPER AND DOING EXTENSIVE DIAGNOSTIC WORK BEFORE THEY'D KNOW HOW TO FIX IT.
Additional Notes:
THREE OF THE FOUR DOORS HAVE DEFECTS WHICH PREVENT THEM FROM OPENING FROM THE OUTSIDE OR INSIDE, WHICH IS A MAJOR SAFETY CONCERN. THE DOOR LOCK ACUATOR IS WHAT NEEDS TO BE REPLACED. THE RIGHT FRONT DOOR WAS REPLACED IN 2018. ONE OF THE BACK DOORS WAS REPLACED IN 2020, AND NOW THE OTHER BACK DOOR WON'T OPEN DUE TO THE SAME ISSUE. I OFTEN TRANSPORT CHILDREN AND AN ELDERLY GRANDPARENT, ALL OF WHOM SIT IN THE BACK SEAT. IF I HAD BEEN IN AN ACCIDENT, THERE WOULD BE NO WAY TO GET THEM OUT OF THE VEHICLE. ON TOP OF THE FACT THAT THIS IS CLEARLY A MANUFACTURER DEFECT WITH THE VEHICLE, I'M NOW CONCERNED THE DRIVER'S DOOR WILL STOP WORKING SOON, MEANING I CAN'T DRIVE THE VEHICLE AT ALL. I CONTACTED HYUNDAI CUSTOMER SUPPORT SINCE THE VEHICLE IS 1,000 MILES OVER WARRANTY AND THEY SAID THERE IS NOTHING THEY CAN DO (CONVERSATION 4/5/21). FIVE STAR HYUNDAI OF MACON REFUSED TO PUT IN A REQUEST TO OVER-RIDE THE WARRANTY TO GET IT FIXED, SINCE CLEARLY IT IS A MANUFACTURER PROBLEM WITH MY VEHICLE. THE VEHICLE HASN'T BEEN IN ANY ACCIDENTS THAT WOULD HAVE CAUSED THIS ISSUE AND HYUNDAI IS APPARENTLY AWARE OF THE ISSUE, AS IT FREQUENTLY OCCURS WITH TUCSONS AND ELANTRAS (PER CONVERSATION WITH FIVE STAR HYUNDAI), YET REFUSES TO DO ANYTHING ABOUT IT. BECAUSE MY VEHICLE IS NOW AT 61,000 MILES THEY ARE SAYING IT IS NO LONGER THEIR RESPONSIBILITY AND ARE NOT OFFERING TO ASSIST IN ANY WAY. THE BLIND SPOT DETECTOR IS ALSO MALFUNCTIONING, NOT NOTIFYING WHEN A VEHICLE IS NEXT TO MINE AND OCCASIONALLY GOING OFF WHEN THERE IS NO VEHICLE AT ALL. FIVE STAR MACON SAID THIS IS ALSO NOT UNDER WARRANTY ANYMORE AND SAID THEY DON'T KNOW WHY IT WOULD BE A PROBLEM BUT WOULD REQUIRE THEM REMOVING MY BUMPER AND DOING EXTENSIVE DIAGNOSTIC WORK BEFORE THEY'D KNOW HOW TO FIX IT.
Mfg Campaign: 11406540
Recall Date: Apr 5, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
NHTSA RECALL #20V-543 RELATES TO MY 2016 HYUNDAI TUCSON. THE ABS MODULES CAN CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT AND ENGINE FIRE.THE DEALERSHIP SAYS IT IS OUT OF THE PARTS NEEDED. I CALLED HYUNDAI CUSTOMER SERVICE AND WAS TOLD THEY HAVE NO WAY TO TRACK THE INVENTORY TO FIND OUT WHERE I CAN GO FOR THE REPAIR! HOW CAN I FIND OUT WHEN THE PARTS WILL BE AVAILABLE AND WHERE? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
NHTSA RECALL #20V-543 RELATES TO MY 2016 HYUNDAI TUCSON. THE ABS MODULES CAN CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT AND ENGINE FIRE.THE DEALERSHIP SAYS IT IS OUT OF THE PARTS NEEDED. I CALLED HYUNDAI CUSTOMER SERVICE AND WAS TOLD THEY HAVE NO WAY TO TRACK THE INVENTORY TO FIND OUT WHERE I CAN GO FOR THE REPAIR! HOW CAN I FIND OUT WHEN THE PARTS WILL BE AVAILABLE AND WHERE? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
NHTSA RECALL #20V-543 RELATES TO MY 2016 HYUNDAI TUCSON. THE ABS MODULES CAN CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT AND ENGINE FIRE.THE DEALERSHIP SAYS IT IS OUT OF THE PARTS NEEDED. I CALLED HYUNDAI CUSTOMER SERVICE AND WAS TOLD THEY HAVE NO WAY TO TRACK THE INVENTORY TO FIND OUT WHERE I CAN GO FOR THE REPAIR! HOW CAN I FIND OUT WHEN THE PARTS WILL BE AVAILABLE AND WHERE? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11406359
Recall Date: Apr 4, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DOOR HANDLE WILL NOT OPEN BACK DOOR, AND FRONT DOOR HANDLE DRIVER SIDE MUST BE PULLED MULTIPLE TIMES BEFORE OPENING. REAR DOOR WILL NOT OPEN AT ALL. LATCH MECHANISM NOT WORKING PROPERLY.
Corrective Action:
DOOR HANDLE WILL NOT OPEN BACK DOOR, AND FRONT DOOR HANDLE DRIVER SIDE MUST BE PULLED MULTIPLE TIMES BEFORE OPENING. REAR DOOR WILL NOT OPEN AT ALL. LATCH MECHANISM NOT WORKING PROPERLY.
Additional Notes:
DOOR HANDLE WILL NOT OPEN BACK DOOR, AND FRONT DOOR HANDLE DRIVER SIDE MUST BE PULLED MULTIPLE TIMES BEFORE OPENING. REAR DOOR WILL NOT OPEN AT ALL. LATCH MECHANISM NOT WORKING PROPERLY.
Mfg Campaign: 11406242
Recall Date: Apr 3, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DOOR HANDLE WILL NOT OPEN BACK DOOR, AND FRONT DOOR HANDLE DRIVER SIDE MUST BE PULLED MULTIPLE TIMES BEFORE OPENING. REAR DOOR WILL NOT OPEN AT ALL. LATCH MECHANISM NOT WORKING PROPERLY.
Corrective Action:
DOOR HANDLE WILL NOT OPEN BACK DOOR, AND FRONT DOOR HANDLE DRIVER SIDE MUST BE PULLED MULTIPLE TIMES BEFORE OPENING. REAR DOOR WILL NOT OPEN AT ALL. LATCH MECHANISM NOT WORKING PROPERLY.
Additional Notes:
DOOR HANDLE WILL NOT OPEN BACK DOOR, AND FRONT DOOR HANDLE DRIVER SIDE MUST BE PULLED MULTIPLE TIMES BEFORE OPENING. REAR DOOR WILL NOT OPEN AT ALL. LATCH MECHANISM NOT WORKING PROPERLY.
Mfg Campaign: 11406242
Recall Date: Apr 3, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DOOR LOCK ACTUATOR FAILURE. DRIVERS SIDE REAR DOOR WOULD NOT OPEN FROM INSIDE OR OUT. OCCUPANTS COULD BE TRAPPED. 4 MOS OUTSIDE OF 5 YR WARRANTY. 200 MILES REMAINING ON 60,000 MI WARRANTY. $800 REPAIR AT WWW.HYUNDAIOFORANGEPARK.COM/. HYUNDAI MESSAGE BOARD SAY TO EXPECT PASSENGER SIDE TO FAIL SOON AS WELL.
Corrective Action:
DOOR LOCK ACTUATOR FAILURE. DRIVERS SIDE REAR DOOR WOULD NOT OPEN FROM INSIDE OR OUT. OCCUPANTS COULD BE TRAPPED. 4 MOS OUTSIDE OF 5 YR WARRANTY. 200 MILES REMAINING ON 60,000 MI WARRANTY. $800 REPAIR AT WWW.HYUNDAIOFORANGEPARK.COM/. HYUNDAI MESSAGE BOARD SAY TO EXPECT PASSENGER SIDE TO FAIL SOON AS WELL.
Additional Notes:
DOOR LOCK ACTUATOR FAILURE. DRIVERS SIDE REAR DOOR WOULD NOT OPEN FROM INSIDE OR OUT. OCCUPANTS COULD BE TRAPPED. 4 MOS OUTSIDE OF 5 YR WARRANTY. 200 MILES REMAINING ON 60,000 MI WARRANTY. $800 REPAIR AT WWW.HYUNDAIOFORANGEPARK.COM/. HYUNDAI MESSAGE BOARD SAY TO EXPECT PASSENGER SIDE TO FAIL SOON AS WELL.
Mfg Campaign: 11406118
Recall Date: Apr 2, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FOR NO APPARENT REASON, THE RIGHT REAR DOOR WILL NOT OPEN WHILE THE VEHICLE IS PARKED OR IN MOTION. THE POWER DOOR LOCK BUTTON OPERATES CORRECTLY, BUT THE RR DOOR WILL NOT OPEN EITHER FROM INSIDE OR OUTSIDE. THERE HAS NOT BEEN ANY DAMAGE TO THE DOOR, ELECTRICAL SYSTEM, OR VEHICLE. THIS IS A MAJOR SAFETY CONCERN SHOULD THE VEHICLE CATCH FIRE, OR BE INVOLVED IN A COLLISION WITH A CHILD IN THE REAR SEAT. I HAVE RESEARCHED ONLINE " WHY WON'T MY RR DOOR OPEN ON MY 2016 TUCSON". I'VE LEARNED THIS IS AN ON GOING PROBLEM WITH MANY HYUNDAI OWNERS SINCE 2018. I HAVE NOT TAKEN THE VEHICLE TO THE DEALER YET, BUT I PLAN TO SOON. SOME VEHICLE OWNERS HAVE PAID THE DEALER OVER $1,300 TO REPAIR THE DOOR. I AM A RETIRED POLICE INVESTIGATOR, AND I KNOW THE DANGER THAT SUCH AN ISSUE LIKE THIS CAN CAUSE. I BELIEVE THERE SHOULD BE A NATIONAL RECALL ON THIS PROBLEM. THANK YOU. RESPECTFULLY SUBMITTED
Corrective Action:
FOR NO APPARENT REASON, THE RIGHT REAR DOOR WILL NOT OPEN WHILE THE VEHICLE IS PARKED OR IN MOTION. THE POWER DOOR LOCK BUTTON OPERATES CORRECTLY, BUT THE RR DOOR WILL NOT OPEN EITHER FROM INSIDE OR OUTSIDE. THERE HAS NOT BEEN ANY DAMAGE TO THE DOOR, ELECTRICAL SYSTEM, OR VEHICLE. THIS IS A MAJOR SAFETY CONCERN SHOULD THE VEHICLE CATCH FIRE, OR BE INVOLVED IN A COLLISION WITH A CHILD IN THE REAR SEAT. I HAVE RESEARCHED ONLINE " WHY WON'T MY RR DOOR OPEN ON MY 2016 TUCSON". I'VE LEARNED THIS IS AN ON GOING PROBLEM WITH MANY HYUNDAI OWNERS SINCE 2018. I HAVE NOT TAKEN THE VEHICLE TO THE DEALER YET, BUT I PLAN TO SOON. SOME VEHICLE OWNERS HAVE PAID THE DEALER OVER $1,300 TO REPAIR THE DOOR. I AM A RETIRED POLICE INVESTIGATOR, AND I KNOW THE DANGER THAT SUCH AN ISSUE LIKE THIS CAN CAUSE. I BELIEVE THERE SHOULD BE A NATIONAL RECALL ON THIS PROBLEM. THANK YOU. RESPECTFULLY SUBMITTED
Additional Notes:
FOR NO APPARENT REASON, THE RIGHT REAR DOOR WILL NOT OPEN WHILE THE VEHICLE IS PARKED OR IN MOTION. THE POWER DOOR LOCK BUTTON OPERATES CORRECTLY, BUT THE RR DOOR WILL NOT OPEN EITHER FROM INSIDE OR OUTSIDE. THERE HAS NOT BEEN ANY DAMAGE TO THE DOOR, ELECTRICAL SYSTEM, OR VEHICLE. THIS IS A MAJOR SAFETY CONCERN SHOULD THE VEHICLE CATCH FIRE, OR BE INVOLVED IN A COLLISION WITH A CHILD IN THE REAR SEAT. I HAVE RESEARCHED ONLINE " WHY WON'T MY RR DOOR OPEN ON MY 2016 TUCSON". I'VE LEARNED THIS IS AN ON GOING PROBLEM WITH MANY HYUNDAI OWNERS SINCE 2018. I HAVE NOT TAKEN THE VEHICLE TO THE DEALER YET, BUT I PLAN TO SOON. SOME VEHICLE OWNERS HAVE PAID THE DEALER OVER $1,300 TO REPAIR THE DOOR. I AM A RETIRED POLICE INVESTIGATOR, AND I KNOW THE DANGER THAT SUCH AN ISSUE LIKE THIS CAN CAUSE. I BELIEVE THERE SHOULD BE A NATIONAL RECALL ON THIS PROBLEM. THANK YOU. RESPECTFULLY SUBMITTED
Mfg Campaign: 11406124
Recall Date: Apr 2, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER AND PASSENGER DOORS UNLOCKING MECHANISMS STOP WORKING. THE ELECTRICAL SYSTEM WILL WORK BUT THE MECHANISM INSIDE THE DOOR WILL NOT FUNCTION COMPLETELY AND KEEPS YOU FROM BEING ABLE TO GET INTO YOUR CAR.
Corrective Action:
THE DRIVER AND PASSENGER DOORS UNLOCKING MECHANISMS STOP WORKING. THE ELECTRICAL SYSTEM WILL WORK BUT THE MECHANISM INSIDE THE DOOR WILL NOT FUNCTION COMPLETELY AND KEEPS YOU FROM BEING ABLE TO GET INTO YOUR CAR.
Additional Notes:
THE DRIVER AND PASSENGER DOORS UNLOCKING MECHANISMS STOP WORKING. THE ELECTRICAL SYSTEM WILL WORK BUT THE MECHANISM INSIDE THE DOOR WILL NOT FUNCTION COMPLETELY AND KEEPS YOU FROM BEING ABLE TO GET INTO YOUR CAR.
Mfg Campaign: 11406004
Recall Date: Apr 1, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER'S REAR DOOR NO LONGER OPENS RELIABLY. THIS SEEMS TO BE THE FIRST STEP TO A COMMON PROBLEM OF THE DOORS BECOMING COMPLETELY INOPERABLE. HYUNDAI SEEMS UNWILLING TO DEAL WITH THE PROBLEM.
Corrective Action:
DRIVER'S REAR DOOR NO LONGER OPENS RELIABLY. THIS SEEMS TO BE THE FIRST STEP TO A COMMON PROBLEM OF THE DOORS BECOMING COMPLETELY INOPERABLE. HYUNDAI SEEMS UNWILLING TO DEAL WITH THE PROBLEM.
Additional Notes:
DRIVER'S REAR DOOR NO LONGER OPENS RELIABLY. THIS SEEMS TO BE THE FIRST STEP TO A COMMON PROBLEM OF THE DOORS BECOMING COMPLETELY INOPERABLE. HYUNDAI SEEMS UNWILLING TO DEAL WITH THE PROBLEM.
Mfg Campaign: 11406044
Recall Date: Apr 1, 2021
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