Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:SOFTWARE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE FROM A STOP. THE VEHICLE WOULD ALSO AUTOMATICALLY SHIFT INTO NEUTRAL WITHOUT WARNING. THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE PEDAL FOR AT LEAST FIVE SECONDS AND THEN DEPRESS THE ACCELERATOR PEDAL TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS FIRST TAKEN TO EARNHARDT HYUNDAI (10401 PAPAGO FWY, AVONDALE, AZ 85323 (623) 388-5800) WHERE IT WAS DIAGNOSED WITH A SOFTWARE FAILURE AND THE TRANSMISSION SOFTWARE HAD TO BE RE-WRITTEN. THE CONTACT STATED THAT THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO RODEO HYUNDAI (12925 N AUTOSHOW AVE, SURPRISE, AZ 85388 (623) 214-4100) WHERE IT WAS DIAGNOSED WITH THE SAME SOFTWARE MALFUNCTION. THE SOFTWARE WAS UPDATED FOR THE SECOND TIME, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE MANUFACTURER EMAILED THE DEALER A MANUAL ON HOW TO CORRECTLY OPERATE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. UPDATED 09/27/17*LJ *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE FROM A STOP. THE VEHICLE WOULD ALSO AUTOMATICALLY SHIFT INTO NEUTRAL WITHOUT WARNING. THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE PEDAL FOR AT LEAST FIVE SECONDS AND THEN DEPRESS THE ACCELERATOR PEDAL TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS FIRST TAKEN TO EARNHARDT HYUNDAI (10401 PAPAGO FWY, AVONDALE, AZ 85323 (623) 388-5800) WHERE IT WAS DIAGNOSED WITH A SOFTWARE FAILURE AND THE TRANSMISSION SOFTWARE HAD TO BE RE-WRITTEN. THE CONTACT STATED THAT THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO RODEO HYUNDAI (12925 N AUTOSHOW AVE, SURPRISE, AZ 85388 (623) 214-4100) WHERE IT WAS DIAGNOSED WITH THE SAME SOFTWARE MALFUNCTION. THE SOFTWARE WAS UPDATED FOR THE SECOND TIME, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE MANUFACTURER EMAILED THE DEALER A MANUAL ON HOW TO CORRECTLY OPERATE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. UPDATED 09/27/17*LJ *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE FROM A STOP. THE VEHICLE WOULD ALSO AUTOMATICALLY SHIFT INTO NEUTRAL WITHOUT WARNING. THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE PEDAL FOR AT LEAST FIVE SECONDS AND THEN DEPRESS THE ACCELERATOR PEDAL TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS FIRST TAKEN TO EARNHARDT HYUNDAI (10401 PAPAGO FWY, AVONDALE, AZ 85323 (623) 388-5800) WHERE IT WAS DIAGNOSED WITH A SOFTWARE FAILURE AND THE TRANSMISSION SOFTWARE HAD TO BE RE-WRITTEN. THE CONTACT STATED THAT THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO RODEO HYUNDAI (12925 N AUTOSHOW AVE, SURPRISE, AZ 85388 (623) 214-4100) WHERE IT WAS DIAGNOSED WITH THE SAME SOFTWARE MALFUNCTION. THE SOFTWARE WAS UPDATED FOR THE SECOND TIME, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE MANUFACTURER EMAILED THE DEALER A MANUAL ON HOW TO CORRECTLY OPERATE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. UPDATED 09/27/17*LJ *TR
Mfg Campaign: 11015759
Recall Date: Aug 16, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE FROM A STOP. THE VEHICLE WOULD ALSO AUTOMATICALLY SHIFT INTO NEUTRAL WITHOUT WARNING. THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE PEDAL FOR AT LEAST FIVE SECONDS AND THEN DEPRESS THE ACCELERATOR PEDAL TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS FIRST TAKEN TO EARNHARDT HYUNDAI (10401 PAPAGO FWY, AVONDALE, AZ 85323 (623) 388-5800) WHERE IT WAS DIAGNOSED WITH A SOFTWARE FAILURE AND THE TRANSMISSION SOFTWARE HAD TO BE RE-WRITTEN. THE CONTACT STATED THAT THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO RODEO HYUNDAI (12925 N AUTOSHOW AVE, SURPRISE, AZ 85388 (623) 214-4100) WHERE IT WAS DIAGNOSED WITH THE SAME SOFTWARE MALFUNCTION. THE SOFTWARE WAS UPDATED FOR THE SECOND TIME, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE MANUFACTURER EMAILED THE DEALER A MANUAL ON HOW TO CORRECTLY OPERATE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. UPDATED 09/27/17*LJ *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE FROM A STOP. THE VEHICLE WOULD ALSO AUTOMATICALLY SHIFT INTO NEUTRAL WITHOUT WARNING. THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE PEDAL FOR AT LEAST FIVE SECONDS AND THEN DEPRESS THE ACCELERATOR PEDAL TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS FIRST TAKEN TO EARNHARDT HYUNDAI (10401 PAPAGO FWY, AVONDALE, AZ 85323 (623) 388-5800) WHERE IT WAS DIAGNOSED WITH A SOFTWARE FAILURE AND THE TRANSMISSION SOFTWARE HAD TO BE RE-WRITTEN. THE CONTACT STATED THAT THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO RODEO HYUNDAI (12925 N AUTOSHOW AVE, SURPRISE, AZ 85388 (623) 214-4100) WHERE IT WAS DIAGNOSED WITH THE SAME SOFTWARE MALFUNCTION. THE SOFTWARE WAS UPDATED FOR THE SECOND TIME, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE MANUFACTURER EMAILED THE DEALER A MANUAL ON HOW TO CORRECTLY OPERATE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. UPDATED 09/27/17*LJ *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE FROM A STOP. THE VEHICLE WOULD ALSO AUTOMATICALLY SHIFT INTO NEUTRAL WITHOUT WARNING. THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE PEDAL FOR AT LEAST FIVE SECONDS AND THEN DEPRESS THE ACCELERATOR PEDAL TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS FIRST TAKEN TO EARNHARDT HYUNDAI (10401 PAPAGO FWY, AVONDALE, AZ 85323 (623) 388-5800) WHERE IT WAS DIAGNOSED WITH A SOFTWARE FAILURE AND THE TRANSMISSION SOFTWARE HAD TO BE RE-WRITTEN. THE CONTACT STATED THAT THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO RODEO HYUNDAI (12925 N AUTOSHOW AVE, SURPRISE, AZ 85388 (623) 214-4100) WHERE IT WAS DIAGNOSED WITH THE SAME SOFTWARE MALFUNCTION. THE SOFTWARE WAS UPDATED FOR THE SECOND TIME, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE MANUFACTURER EMAILED THE DEALER A MANUAL ON HOW TO CORRECTLY OPERATE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. UPDATED 09/27/17*LJ *TR
Mfg Campaign: 11015759
Recall Date: Aug 16, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN SLOWING TO A CRAWL IN TRAFFIC WHEN ACCELERATING CAR LEACH FORWARD THIS CAN CAUSE A SERIOUS ACCIDENT WHEN DRIVER IS NOT FOR THIS ACTION BY THE AUTOMATIC TRANSMISSION, THIS ALSO HAPPENS WHEN TRAVELING THROUGH A YEAR SIGN HYUNDAI HAS NO FIX FOR THIS WHEN CALL WEATHER THE DEALER/ HYUNDAI WERE TOLD TO LIVE WITH THIS. THERE SHOULD BE A SAFETY RECALL FOR THIS BEFORE SOMEONE GET SERIOUS HURT
Corrective Action:
WHEN SLOWING TO A CRAWL IN TRAFFIC WHEN ACCELERATING CAR LEACH FORWARD THIS CAN CAUSE A SERIOUS ACCIDENT WHEN DRIVER IS NOT FOR THIS ACTION BY THE AUTOMATIC TRANSMISSION, THIS ALSO HAPPENS WHEN TRAVELING THROUGH A YEAR SIGN HYUNDAI HAS NO FIX FOR THIS WHEN CALL WEATHER THE DEALER/ HYUNDAI WERE TOLD TO LIVE WITH THIS. THERE SHOULD BE A SAFETY RECALL FOR THIS BEFORE SOMEONE GET SERIOUS HURT
Additional Notes:
WHEN SLOWING TO A CRAWL IN TRAFFIC WHEN ACCELERATING CAR LEACH FORWARD THIS CAN CAUSE A SERIOUS ACCIDENT WHEN DRIVER IS NOT FOR THIS ACTION BY THE AUTOMATIC TRANSMISSION, THIS ALSO HAPPENS WHEN TRAVELING THROUGH A YEAR SIGN HYUNDAI HAS NO FIX FOR THIS WHEN CALL WEATHER THE DEALER/ HYUNDAI WERE TOLD TO LIVE WITH THIS. THERE SHOULD BE A SAFETY RECALL FOR THIS BEFORE SOMEONE GET SERIOUS HURT
Mfg Campaign: 11015072
Recall Date: Aug 14, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL OTHER TIMES ON DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (KEFFER HYUNDAI LOCATED AT 9010 E INDEPENDENCE BLVD, MATTHEWS, NC 28105; (704) 243-9815) ON THREE DIFFERENT OCCASIONS. DURING THE FIRST AND SECOND VISITS, THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. DURING THE THIRD VISIT, IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 9919336. THE FAILURE MILEAGE WAS 4,078. UPDATED 11/01/17*LJ *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL OTHER TIMES ON DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (KEFFER HYUNDAI LOCATED AT 9010 E INDEPENDENCE BLVD, MATTHEWS, NC 28105; (704) 243-9815) ON THREE DIFFERENT OCCASIONS. DURING THE FIRST AND SECOND VISITS, THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. DURING THE THIRD VISIT, IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 9919336. THE FAILURE MILEAGE WAS 4,078. UPDATED 11/01/17*LJ *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL OTHER TIMES ON DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (KEFFER HYUNDAI LOCATED AT 9010 E INDEPENDENCE BLVD, MATTHEWS, NC 28105; (704) 243-9815) ON THREE DIFFERENT OCCASIONS. DURING THE FIRST AND SECOND VISITS, THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. DURING THE THIRD VISIT, IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 9919336. THE FAILURE MILEAGE WAS 4,078. UPDATED 11/01/17*LJ *TR
Mfg Campaign: 11012484
Recall Date: Aug 3, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WE CURRENTLY LEASE THE 2016 HYUNDAI TUCSON FUEL CELL. ON MULTIPLE OCCASIONS THERE HAS BEEN A SUDDEN AND SPORADIC LOSS OF POWER DURING NORMAL DRIVING OPERATION. MOST RECENTLY, WHILE TRAVELING APPROXIMATELY 70 MPH ON A CA FWY THE CAR LOST ABOUT 90% OF ITS POWER WITHOUT WARNING BRINGING MAX SPEED TO LESS THAN 15 MPH! OCCUPYING THE CAR POOL LANE AT THE TIME, WE HAD TO NAVIGATE 6 LANES OF SPEEDING TRAFFIC WITHIN MOMENTS IN ORDER TO BRING THE VEHICLE TO A SAFE POSITION. ONCE SAFE WE IMMEDIATELY CALLED THE HYUNDAI SUPPORT LINE INCLUDED IN OUR LEASE WITH THIS "TEST" VEHICLE ONLY TO RECEIVE INCONSISTENT INFORMATION AND THE RUNAROUND. NOW, IT HAS BEEN OVER TWO WEEKS AND WE KNOW NOTHING MORE ABOUT WHAT CAUSED THIS SUDDEN AND ABRUPT LOSS OF POWER THAT COULD HAVE LET TO A VIOLENT ACCIDENT (IF NOT FOR OUR QUICK AND CONTROLLED RESPONSE). THIS VEHICLE HAS LESS THAN 24,000 MILES YET HYUNDAI AND THEIR ANAHEIM CA DEALER NOT ONLY CANNOT FIGURE OUT THE ISSUE BUT CANNOT GUARANTEE US THAT THE ISSUE WILL NOT REOCCUR WITHOUT WARNING IN THE FUTURE. MAKING THIS VEHICLE UNSAFE FOR OPERATION!
Corrective Action:
WE CURRENTLY LEASE THE 2016 HYUNDAI TUCSON FUEL CELL. ON MULTIPLE OCCASIONS THERE HAS BEEN A SUDDEN AND SPORADIC LOSS OF POWER DURING NORMAL DRIVING OPERATION. MOST RECENTLY, WHILE TRAVELING APPROXIMATELY 70 MPH ON A CA FWY THE CAR LOST ABOUT 90% OF ITS POWER WITHOUT WARNING BRINGING MAX SPEED TO LESS THAN 15 MPH! OCCUPYING THE CAR POOL LANE AT THE TIME, WE HAD TO NAVIGATE 6 LANES OF SPEEDING TRAFFIC WITHIN MOMENTS IN ORDER TO BRING THE VEHICLE TO A SAFE POSITION. ONCE SAFE WE IMMEDIATELY CALLED THE HYUNDAI SUPPORT LINE INCLUDED IN OUR LEASE WITH THIS "TEST" VEHICLE ONLY TO RECEIVE INCONSISTENT INFORMATION AND THE RUNAROUND. NOW, IT HAS BEEN OVER TWO WEEKS AND WE KNOW NOTHING MORE ABOUT WHAT CAUSED THIS SUDDEN AND ABRUPT LOSS OF POWER THAT COULD HAVE LET TO A VIOLENT ACCIDENT (IF NOT FOR OUR QUICK AND CONTROLLED RESPONSE). THIS VEHICLE HAS LESS THAN 24,000 MILES YET HYUNDAI AND THEIR ANAHEIM CA DEALER NOT ONLY CANNOT FIGURE OUT THE ISSUE BUT CANNOT GUARANTEE US THAT THE ISSUE WILL NOT REOCCUR WITHOUT WARNING IN THE FUTURE. MAKING THIS VEHICLE UNSAFE FOR OPERATION!
Additional Notes:
WE CURRENTLY LEASE THE 2016 HYUNDAI TUCSON FUEL CELL. ON MULTIPLE OCCASIONS THERE HAS BEEN A SUDDEN AND SPORADIC LOSS OF POWER DURING NORMAL DRIVING OPERATION. MOST RECENTLY, WHILE TRAVELING APPROXIMATELY 70 MPH ON A CA FWY THE CAR LOST ABOUT 90% OF ITS POWER WITHOUT WARNING BRINGING MAX SPEED TO LESS THAN 15 MPH! OCCUPYING THE CAR POOL LANE AT THE TIME, WE HAD TO NAVIGATE 6 LANES OF SPEEDING TRAFFIC WITHIN MOMENTS IN ORDER TO BRING THE VEHICLE TO A SAFE POSITION. ONCE SAFE WE IMMEDIATELY CALLED THE HYUNDAI SUPPORT LINE INCLUDED IN OUR LEASE WITH THIS "TEST" VEHICLE ONLY TO RECEIVE INCONSISTENT INFORMATION AND THE RUNAROUND. NOW, IT HAS BEEN OVER TWO WEEKS AND WE KNOW NOTHING MORE ABOUT WHAT CAUSED THIS SUDDEN AND ABRUPT LOSS OF POWER THAT COULD HAVE LET TO A VIOLENT ACCIDENT (IF NOT FOR OUR QUICK AND CONTROLLED RESPONSE). THIS VEHICLE HAS LESS THAN 24,000 MILES YET HYUNDAI AND THEIR ANAHEIM CA DEALER NOT ONLY CANNOT FIGURE OUT THE ISSUE BUT CANNOT GUARANTEE US THAT THE ISSUE WILL NOT REOCCUR WITHOUT WARNING IN THE FUTURE. MAKING THIS VEHICLE UNSAFE FOR OPERATION!
Mfg Campaign: 11012317
Recall Date: Aug 2, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WE CURRENTLY LEASE THE 2016 HYUNDAI TUCSON FUEL CELL. ON MULTIPLE OCCASIONS THERE HAS BEEN A SUDDEN AND SPORADIC LOSS OF POWER DURING NORMAL DRIVING OPERATION. MOST RECENTLY, WHILE TRAVELING APPROXIMATELY 70 MPH ON A CA FWY THE CAR LOST ABOUT 90% OF ITS POWER WITHOUT WARNING BRINGING MAX SPEED TO LESS THAN 15 MPH! OCCUPYING THE CAR POOL LANE AT THE TIME, WE HAD TO NAVIGATE 6 LANES OF SPEEDING TRAFFIC WITHIN MOMENTS IN ORDER TO BRING THE VEHICLE TO A SAFE POSITION. ONCE SAFE WE IMMEDIATELY CALLED THE HYUNDAI SUPPORT LINE INCLUDED IN OUR LEASE WITH THIS "TEST" VEHICLE ONLY TO RECEIVE INCONSISTENT INFORMATION AND THE RUNAROUND. NOW, IT HAS BEEN OVER TWO WEEKS AND WE KNOW NOTHING MORE ABOUT WHAT CAUSED THIS SUDDEN AND ABRUPT LOSS OF POWER THAT COULD HAVE LET TO A VIOLENT ACCIDENT (IF NOT FOR OUR QUICK AND CONTROLLED RESPONSE). THIS VEHICLE HAS LESS THAN 24,000 MILES YET HYUNDAI AND THEIR ANAHEIM CA DEALER NOT ONLY CANNOT FIGURE OUT THE ISSUE BUT CANNOT GUARANTEE US THAT THE ISSUE WILL NOT REOCCUR WITHOUT WARNING IN THE FUTURE. MAKING THIS VEHICLE UNSAFE FOR OPERATION!
Corrective Action:
WE CURRENTLY LEASE THE 2016 HYUNDAI TUCSON FUEL CELL. ON MULTIPLE OCCASIONS THERE HAS BEEN A SUDDEN AND SPORADIC LOSS OF POWER DURING NORMAL DRIVING OPERATION. MOST RECENTLY, WHILE TRAVELING APPROXIMATELY 70 MPH ON A CA FWY THE CAR LOST ABOUT 90% OF ITS POWER WITHOUT WARNING BRINGING MAX SPEED TO LESS THAN 15 MPH! OCCUPYING THE CAR POOL LANE AT THE TIME, WE HAD TO NAVIGATE 6 LANES OF SPEEDING TRAFFIC WITHIN MOMENTS IN ORDER TO BRING THE VEHICLE TO A SAFE POSITION. ONCE SAFE WE IMMEDIATELY CALLED THE HYUNDAI SUPPORT LINE INCLUDED IN OUR LEASE WITH THIS "TEST" VEHICLE ONLY TO RECEIVE INCONSISTENT INFORMATION AND THE RUNAROUND. NOW, IT HAS BEEN OVER TWO WEEKS AND WE KNOW NOTHING MORE ABOUT WHAT CAUSED THIS SUDDEN AND ABRUPT LOSS OF POWER THAT COULD HAVE LET TO A VIOLENT ACCIDENT (IF NOT FOR OUR QUICK AND CONTROLLED RESPONSE). THIS VEHICLE HAS LESS THAN 24,000 MILES YET HYUNDAI AND THEIR ANAHEIM CA DEALER NOT ONLY CANNOT FIGURE OUT THE ISSUE BUT CANNOT GUARANTEE US THAT THE ISSUE WILL NOT REOCCUR WITHOUT WARNING IN THE FUTURE. MAKING THIS VEHICLE UNSAFE FOR OPERATION!
Additional Notes:
WE CURRENTLY LEASE THE 2016 HYUNDAI TUCSON FUEL CELL. ON MULTIPLE OCCASIONS THERE HAS BEEN A SUDDEN AND SPORADIC LOSS OF POWER DURING NORMAL DRIVING OPERATION. MOST RECENTLY, WHILE TRAVELING APPROXIMATELY 70 MPH ON A CA FWY THE CAR LOST ABOUT 90% OF ITS POWER WITHOUT WARNING BRINGING MAX SPEED TO LESS THAN 15 MPH! OCCUPYING THE CAR POOL LANE AT THE TIME, WE HAD TO NAVIGATE 6 LANES OF SPEEDING TRAFFIC WITHIN MOMENTS IN ORDER TO BRING THE VEHICLE TO A SAFE POSITION. ONCE SAFE WE IMMEDIATELY CALLED THE HYUNDAI SUPPORT LINE INCLUDED IN OUR LEASE WITH THIS "TEST" VEHICLE ONLY TO RECEIVE INCONSISTENT INFORMATION AND THE RUNAROUND. NOW, IT HAS BEEN OVER TWO WEEKS AND WE KNOW NOTHING MORE ABOUT WHAT CAUSED THIS SUDDEN AND ABRUPT LOSS OF POWER THAT COULD HAVE LET TO A VIOLENT ACCIDENT (IF NOT FOR OUR QUICK AND CONTROLLED RESPONSE). THIS VEHICLE HAS LESS THAN 24,000 MILES YET HYUNDAI AND THEIR ANAHEIM CA DEALER NOT ONLY CANNOT FIGURE OUT THE ISSUE BUT CANNOT GUARANTEE US THAT THE ISSUE WILL NOT REOCCUR WITHOUT WARNING IN THE FUTURE. MAKING THIS VEHICLE UNSAFE FOR OPERATION!
Mfg Campaign: 11012317
Recall Date: Aug 2, 2017
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT LEASED A 2016 HYUNDAI TUCSON. WITHIN TWO YEARS OF OWNING THE VEHICLE, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE WAS SLOW TO GAIN SPEED. THE DEALER INDICATED THAT THERE WAS AN UNKNOWN MANUFACTURER RECALL AND PROVIDED A SOFTWARE UPDATE. HOWEVER, MONTHS LATER, THE CONDITION CONTINUED INTERMITTENTLY AND MORE FREQUENTLY. THE DEALER (COURTESY HYUNDAI, 939 NEWPORT AVE, PAWTUCKET, RI 02861 (401) 622-1295) WAS NOTIFIED OF THE FAILURE, TEST DROVE THE VEHICLE, AND INDICATED THAT IT WAS A KNOWN ISSUE FROM THE MANUFACTURER. THE DEALER HAD NOT YET DEVELOPED A SOLUTION. THE DEALER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT LEASED A 2016 HYUNDAI TUCSON. WITHIN TWO YEARS OF OWNING THE VEHICLE, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE WAS SLOW TO GAIN SPEED. THE DEALER INDICATED THAT THERE WAS AN UNKNOWN MANUFACTURER RECALL AND PROVIDED A SOFTWARE UPDATE. HOWEVER, MONTHS LATER, THE CONDITION CONTINUED INTERMITTENTLY AND MORE FREQUENTLY. THE DEALER (COURTESY HYUNDAI, 939 NEWPORT AVE, PAWTUCKET, RI 02861 (401) 622-1295) WAS NOTIFIED OF THE FAILURE, TEST DROVE THE VEHICLE, AND INDICATED THAT IT WAS A KNOWN ISSUE FROM THE MANUFACTURER. THE DEALER HAD NOT YET DEVELOPED A SOLUTION. THE DEALER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT LEASED A 2016 HYUNDAI TUCSON. WITHIN TWO YEARS OF OWNING THE VEHICLE, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE WAS SLOW TO GAIN SPEED. THE DEALER INDICATED THAT THERE WAS AN UNKNOWN MANUFACTURER RECALL AND PROVIDED A SOFTWARE UPDATE. HOWEVER, MONTHS LATER, THE CONDITION CONTINUED INTERMITTENTLY AND MORE FREQUENTLY. THE DEALER (COURTESY HYUNDAI, 939 NEWPORT AVE, PAWTUCKET, RI 02861 (401) 622-1295) WAS NOTIFIED OF THE FAILURE, TEST DROVE THE VEHICLE, AND INDICATED THAT IT WAS A KNOWN ISSUE FROM THE MANUFACTURER. THE DEALER HAD NOT YET DEVELOPED A SOLUTION. THE DEALER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11011255
Recall Date: Jul 28, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THE TUCSON LURCHES AND HESITATES WHEN IN STOP AND GO TRAFFIC, DRIVING AT A REDUCED SPEED (I.E., IN RESIDENTIAL NEIGHBORHOODS) OR WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP (I.E., RED LIGHT TURNS GREEN). SEVERAL TIMES, I'VE BEEN STUCK IN AN INTERSECTION FOR 5 - 10 SECONDS TRYING TO GET MY CAR TO GO AND COMPLETE A LEFT HAND TURN. I'VE EXPERIENCED LURCHING DURING RESIDENTIAL NEIGHBORHOOD DRIVING. I'LL BE GOING 25 MPH, AND COME TO A STOP SIGN. I STOP, AND WHEN I DEPRESS THE GAS PEDAL, THE CAR DOES NOTHING. ABOUT 5 - 10 SECONDS LATER, IT WILL LURCH FORWARD. WHENEVER IT BEGINS ACCELERATING AFTER A HESITATION OR LURCH, THE RPMS SKYROCKET TO 5 - 6K. THIS HAPPENS WHETHER I PRESS THE GAS PEDAL TO THE FLOOR IN DESPERATION, OR I'M GRADUALLY DEPRESSING THE PEDAL. THE LURCHING IS SO BAD AND SO APPARENT THAT MY PASSENGERS COMPLAIN ABOUT IT. THEY THINK I'M DOING IT ON PURPOSE. I'VE COMPLAINED ABOUT THIS BEHAVIOR TO HYUNDAI SINCE DAY ONE OF OWNING THE CAR. THEY'VE EVEN SENT ENGINEERS TO MONITOR THE ENGINE AND RIDE WITH ME WHILE I DRIVE IT. I KNOW 5 - 10 SECONDS DOESN'T SOUND LIKE A LONG TIME, BUT WHEN YOU'RE TRYING TO TURN LEFT AND TRAFFIC IS APPROACHING FROM THE OTHER DIRECTION, IT'S A NIGHTMARE.
Corrective Action:
THE TUCSON LURCHES AND HESITATES WHEN IN STOP AND GO TRAFFIC, DRIVING AT A REDUCED SPEED (I.E., IN RESIDENTIAL NEIGHBORHOODS) OR WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP (I.E., RED LIGHT TURNS GREEN). SEVERAL TIMES, I'VE BEEN STUCK IN AN INTERSECTION FOR 5 - 10 SECONDS TRYING TO GET MY CAR TO GO AND COMPLETE A LEFT HAND TURN. I'VE EXPERIENCED LURCHING DURING RESIDENTIAL NEIGHBORHOOD DRIVING. I'LL BE GOING 25 MPH, AND COME TO A STOP SIGN. I STOP, AND WHEN I DEPRESS THE GAS PEDAL, THE CAR DOES NOTHING. ABOUT 5 - 10 SECONDS LATER, IT WILL LURCH FORWARD. WHENEVER IT BEGINS ACCELERATING AFTER A HESITATION OR LURCH, THE RPMS SKYROCKET TO 5 - 6K. THIS HAPPENS WHETHER I PRESS THE GAS PEDAL TO THE FLOOR IN DESPERATION, OR I'M GRADUALLY DEPRESSING THE PEDAL. THE LURCHING IS SO BAD AND SO APPARENT THAT MY PASSENGERS COMPLAIN ABOUT IT. THEY THINK I'M DOING IT ON PURPOSE. I'VE COMPLAINED ABOUT THIS BEHAVIOR TO HYUNDAI SINCE DAY ONE OF OWNING THE CAR. THEY'VE EVEN SENT ENGINEERS TO MONITOR THE ENGINE AND RIDE WITH ME WHILE I DRIVE IT. I KNOW 5 - 10 SECONDS DOESN'T SOUND LIKE A LONG TIME, BUT WHEN YOU'RE TRYING TO TURN LEFT AND TRAFFIC IS APPROACHING FROM THE OTHER DIRECTION, IT'S A NIGHTMARE.
Additional Notes:
THE TUCSON LURCHES AND HESITATES WHEN IN STOP AND GO TRAFFIC, DRIVING AT A REDUCED SPEED (I.E., IN RESIDENTIAL NEIGHBORHOODS) OR WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP (I.E., RED LIGHT TURNS GREEN). SEVERAL TIMES, I'VE BEEN STUCK IN AN INTERSECTION FOR 5 - 10 SECONDS TRYING TO GET MY CAR TO GO AND COMPLETE A LEFT HAND TURN. I'VE EXPERIENCED LURCHING DURING RESIDENTIAL NEIGHBORHOOD DRIVING. I'LL BE GOING 25 MPH, AND COME TO A STOP SIGN. I STOP, AND WHEN I DEPRESS THE GAS PEDAL, THE CAR DOES NOTHING. ABOUT 5 - 10 SECONDS LATER, IT WILL LURCH FORWARD. WHENEVER IT BEGINS ACCELERATING AFTER A HESITATION OR LURCH, THE RPMS SKYROCKET TO 5 - 6K. THIS HAPPENS WHETHER I PRESS THE GAS PEDAL TO THE FLOOR IN DESPERATION, OR I'M GRADUALLY DEPRESSING THE PEDAL. THE LURCHING IS SO BAD AND SO APPARENT THAT MY PASSENGERS COMPLAIN ABOUT IT. THEY THINK I'M DOING IT ON PURPOSE. I'VE COMPLAINED ABOUT THIS BEHAVIOR TO HYUNDAI SINCE DAY ONE OF OWNING THE CAR. THEY'VE EVEN SENT ENGINEERS TO MONITOR THE ENGINE AND RIDE WITH ME WHILE I DRIVE IT. I KNOW 5 - 10 SECONDS DOESN'T SOUND LIKE A LONG TIME, BUT WHEN YOU'RE TRYING TO TURN LEFT AND TRAFFIC IS APPROACHING FROM THE OTHER DIRECTION, IT'S A NIGHTMARE.
Mfg Campaign: 11010942
Recall Date: Jul 27, 2017
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
Corrective Action:
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
Additional Notes:
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
Mfg Campaign: 11010451
Recall Date: Jul 25, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
Corrective Action:
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
Additional Notes:
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
Mfg Campaign: 11010451
Recall Date: Jul 25, 2017
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
Corrective Action:
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
Additional Notes:
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
Mfg Campaign: 11010451
Recall Date: Jul 25, 2017
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE DRIVING OVER 35 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO GAIN CONTROL BEFORE DEPRESSING THE BRAKE PEDAL. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A CRASH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH CHARLOTTE HYUNDAI (8525 SOUTH BLVD, CHARLOTTE, NC 28273 (980) 224-5870) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 10451311. THE MANUFACTURER STATED THAT THE CONTACT WOULD HEAR FROM THEM WITHIN THREE TO FIVE DAYS. THE FAILURE MILEAGE WAS 7,000. UPDATED 09/06/17*LJ. *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE DRIVING OVER 35 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO GAIN CONTROL BEFORE DEPRESSING THE BRAKE PEDAL. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A CRASH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH CHARLOTTE HYUNDAI (8525 SOUTH BLVD, CHARLOTTE, NC 28273 (980) 224-5870) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 10451311. THE MANUFACTURER STATED THAT THE CONTACT WOULD HEAR FROM THEM WITHIN THREE TO FIVE DAYS. THE FAILURE MILEAGE WAS 7,000. UPDATED 09/06/17*LJ. *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE DRIVING OVER 35 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO GAIN CONTROL BEFORE DEPRESSING THE BRAKE PEDAL. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A CRASH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH CHARLOTTE HYUNDAI (8525 SOUTH BLVD, CHARLOTTE, NC 28273 (980) 224-5870) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 10451311. THE MANUFACTURER STATED THAT THE CONTACT WOULD HEAR FROM THEM WITHIN THREE TO FIVE DAYS. THE FAILURE MILEAGE WAS 7,000. UPDATED 09/06/17*LJ. *CN
Mfg Campaign: 11010492
Recall Date: Jul 25, 2017
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
DRIVER TRAVELING AT 30-40 MPH, STRUCK ANOTHER VEHICLE BROADSIDE. ON CITY STREET. FRONT END OF VEHICLE SMASHED. CAR DECLARED TOTALED. AIR BAG DEPLOYED BUT ONLY 1-2 INCHES THEN DEFLATED. DRIVER STRUCK STEERING WHEEL AND SUFFERED FACIAL, AND BODY INJURIES INCLUDING CRACKED STERNUM. LEASER, AND INSURANCE COMPANIES NOT CONCERNED ABOUT AIR BAG. OFFERED ONLY MEDICAL ATTENTION. ATTORNEY NOT INTERESTED AS THIS BAG NOT ON RECALL LIST, YET. WARNING TO OTHERS OF POSSIBLE FAULTY AIR BAG.
Corrective Action:
DRIVER TRAVELING AT 30-40 MPH, STRUCK ANOTHER VEHICLE BROADSIDE. ON CITY STREET. FRONT END OF VEHICLE SMASHED. CAR DECLARED TOTALED. AIR BAG DEPLOYED BUT ONLY 1-2 INCHES THEN DEFLATED. DRIVER STRUCK STEERING WHEEL AND SUFFERED FACIAL, AND BODY INJURIES INCLUDING CRACKED STERNUM. LEASER, AND INSURANCE COMPANIES NOT CONCERNED ABOUT AIR BAG. OFFERED ONLY MEDICAL ATTENTION. ATTORNEY NOT INTERESTED AS THIS BAG NOT ON RECALL LIST, YET. WARNING TO OTHERS OF POSSIBLE FAULTY AIR BAG.
Additional Notes:
DRIVER TRAVELING AT 30-40 MPH, STRUCK ANOTHER VEHICLE BROADSIDE. ON CITY STREET. FRONT END OF VEHICLE SMASHED. CAR DECLARED TOTALED. AIR BAG DEPLOYED BUT ONLY 1-2 INCHES THEN DEFLATED. DRIVER STRUCK STEERING WHEEL AND SUFFERED FACIAL, AND BODY INJURIES INCLUDING CRACKED STERNUM. LEASER, AND INSURANCE COMPANIES NOT CONCERNED ABOUT AIR BAG. OFFERED ONLY MEDICAL ATTENTION. ATTORNEY NOT INTERESTED AS THIS BAG NOT ON RECALL LIST, YET. WARNING TO OTHERS OF POSSIBLE FAULTY AIR BAG.
Mfg Campaign: 11010256
Recall Date: Jul 24, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR HAS HAD SEVERAL ISSUES SINCE I GOT IT BRAND NEW OFF THE LOT, HOWEVER THE BIGGEST ISSUES IS WITH THE TRANSMISSION. I CURRENTLY HAVE 35K MILES ON THE CAR AND THE ISSUES ARE COMING MORE FREQUENT. THE BIGGEST ISSUE IS THE HESITATE AND LURCH PROBLEM. YOU CAN BE ON AN INCLINE OR JUST TRYING TO GO ACROSS AN INTERSECTION WHEN IT HAPPENS. YOU PRESS THE GAS, THE CAR HESITATES AS THE GEARS CHANGE AND YOU SLOWLY ROLL OUT INTO THE STREET, THEN THE CAR LURCHES YOU FORWARD. I CAME WITHIN A FEW INCHES OF HITTING THE BUMBER OF ANOTHER CAR AFTER I WAS LURCHED FORWARD. THERE SEEMS TO BE NO REASON OR PATTERN BEHIND THIS. IT JUST HAPPENS RANDOMLY. THE WHOLE CAR SHAKES AS THIS HAPPENS, SO BAD THAT EVEN PASSENGERS CAN FEEL IT.
Corrective Action:
THE CAR HAS HAD SEVERAL ISSUES SINCE I GOT IT BRAND NEW OFF THE LOT, HOWEVER THE BIGGEST ISSUES IS WITH THE TRANSMISSION. I CURRENTLY HAVE 35K MILES ON THE CAR AND THE ISSUES ARE COMING MORE FREQUENT. THE BIGGEST ISSUE IS THE HESITATE AND LURCH PROBLEM. YOU CAN BE ON AN INCLINE OR JUST TRYING TO GO ACROSS AN INTERSECTION WHEN IT HAPPENS. YOU PRESS THE GAS, THE CAR HESITATES AS THE GEARS CHANGE AND YOU SLOWLY ROLL OUT INTO THE STREET, THEN THE CAR LURCHES YOU FORWARD. I CAME WITHIN A FEW INCHES OF HITTING THE BUMBER OF ANOTHER CAR AFTER I WAS LURCHED FORWARD. THERE SEEMS TO BE NO REASON OR PATTERN BEHIND THIS. IT JUST HAPPENS RANDOMLY. THE WHOLE CAR SHAKES AS THIS HAPPENS, SO BAD THAT EVEN PASSENGERS CAN FEEL IT.
Additional Notes:
THE CAR HAS HAD SEVERAL ISSUES SINCE I GOT IT BRAND NEW OFF THE LOT, HOWEVER THE BIGGEST ISSUES IS WITH THE TRANSMISSION. I CURRENTLY HAVE 35K MILES ON THE CAR AND THE ISSUES ARE COMING MORE FREQUENT. THE BIGGEST ISSUE IS THE HESITATE AND LURCH PROBLEM. YOU CAN BE ON AN INCLINE OR JUST TRYING TO GO ACROSS AN INTERSECTION WHEN IT HAPPENS. YOU PRESS THE GAS, THE CAR HESITATES AS THE GEARS CHANGE AND YOU SLOWLY ROLL OUT INTO THE STREET, THEN THE CAR LURCHES YOU FORWARD. I CAME WITHIN A FEW INCHES OF HITTING THE BUMBER OF ANOTHER CAR AFTER I WAS LURCHED FORWARD. THERE SEEMS TO BE NO REASON OR PATTERN BEHIND THIS. IT JUST HAPPENS RANDOMLY. THE WHOLE CAR SHAKES AS THIS HAPPENS, SO BAD THAT EVEN PASSENGERS CAN FEEL IT.
Mfg Campaign: 11010046
Recall Date: Jul 22, 2017
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE CAR HAS HAD SEVERAL ISSUES SINCE I GOT IT BRAND NEW OFF THE LOT, HOWEVER THE BIGGEST ISSUES IS WITH THE TRANSMISSION. I CURRENTLY HAVE 35K MILES ON THE CAR AND THE ISSUES ARE COMING MORE FREQUENT. THE BIGGEST ISSUE IS THE HESITATE AND LURCH PROBLEM. YOU CAN BE ON AN INCLINE OR JUST TRYING TO GO ACROSS AN INTERSECTION WHEN IT HAPPENS. YOU PRESS THE GAS, THE CAR HESITATES AS THE GEARS CHANGE AND YOU SLOWLY ROLL OUT INTO THE STREET, THEN THE CAR LURCHES YOU FORWARD. I CAME WITHIN A FEW INCHES OF HITTING THE BUMBER OF ANOTHER CAR AFTER I WAS LURCHED FORWARD. THERE SEEMS TO BE NO REASON OR PATTERN BEHIND THIS. IT JUST HAPPENS RANDOMLY. THE WHOLE CAR SHAKES AS THIS HAPPENS, SO BAD THAT EVEN PASSENGERS CAN FEEL IT.
Corrective Action:
THE CAR HAS HAD SEVERAL ISSUES SINCE I GOT IT BRAND NEW OFF THE LOT, HOWEVER THE BIGGEST ISSUES IS WITH THE TRANSMISSION. I CURRENTLY HAVE 35K MILES ON THE CAR AND THE ISSUES ARE COMING MORE FREQUENT. THE BIGGEST ISSUE IS THE HESITATE AND LURCH PROBLEM. YOU CAN BE ON AN INCLINE OR JUST TRYING TO GO ACROSS AN INTERSECTION WHEN IT HAPPENS. YOU PRESS THE GAS, THE CAR HESITATES AS THE GEARS CHANGE AND YOU SLOWLY ROLL OUT INTO THE STREET, THEN THE CAR LURCHES YOU FORWARD. I CAME WITHIN A FEW INCHES OF HITTING THE BUMBER OF ANOTHER CAR AFTER I WAS LURCHED FORWARD. THERE SEEMS TO BE NO REASON OR PATTERN BEHIND THIS. IT JUST HAPPENS RANDOMLY. THE WHOLE CAR SHAKES AS THIS HAPPENS, SO BAD THAT EVEN PASSENGERS CAN FEEL IT.
Additional Notes:
THE CAR HAS HAD SEVERAL ISSUES SINCE I GOT IT BRAND NEW OFF THE LOT, HOWEVER THE BIGGEST ISSUES IS WITH THE TRANSMISSION. I CURRENTLY HAVE 35K MILES ON THE CAR AND THE ISSUES ARE COMING MORE FREQUENT. THE BIGGEST ISSUE IS THE HESITATE AND LURCH PROBLEM. YOU CAN BE ON AN INCLINE OR JUST TRYING TO GO ACROSS AN INTERSECTION WHEN IT HAPPENS. YOU PRESS THE GAS, THE CAR HESITATES AS THE GEARS CHANGE AND YOU SLOWLY ROLL OUT INTO THE STREET, THEN THE CAR LURCHES YOU FORWARD. I CAME WITHIN A FEW INCHES OF HITTING THE BUMBER OF ANOTHER CAR AFTER I WAS LURCHED FORWARD. THERE SEEMS TO BE NO REASON OR PATTERN BEHIND THIS. IT JUST HAPPENS RANDOMLY. THE WHOLE CAR SHAKES AS THIS HAPPENS, SO BAD THAT EVEN PASSENGERS CAN FEEL IT.
Mfg Campaign: 11010046
Recall Date: Jul 22, 2017
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
THE CAR HAS HAD SEVERAL ISSUES SINCE I GOT IT BRAND NEW OFF THE LOT, HOWEVER THE BIGGEST ISSUES IS WITH THE TRANSMISSION. I CURRENTLY HAVE 35K MILES ON THE CAR AND THE ISSUES ARE COMING MORE FREQUENT. THE BIGGEST ISSUE IS THE HESITATE AND LURCH PROBLEM. YOU CAN BE ON AN INCLINE OR JUST TRYING TO GO ACROSS AN INTERSECTION WHEN IT HAPPENS. YOU PRESS THE GAS, THE CAR HESITATES AS THE GEARS CHANGE AND YOU SLOWLY ROLL OUT INTO THE STREET, THEN THE CAR LURCHES YOU FORWARD. I CAME WITHIN A FEW INCHES OF HITTING THE BUMBER OF ANOTHER CAR AFTER I WAS LURCHED FORWARD. THERE SEEMS TO BE NO REASON OR PATTERN BEHIND THIS. IT JUST HAPPENS RANDOMLY. THE WHOLE CAR SHAKES AS THIS HAPPENS, SO BAD THAT EVEN PASSENGERS CAN FEEL IT.
Corrective Action:
THE CAR HAS HAD SEVERAL ISSUES SINCE I GOT IT BRAND NEW OFF THE LOT, HOWEVER THE BIGGEST ISSUES IS WITH THE TRANSMISSION. I CURRENTLY HAVE 35K MILES ON THE CAR AND THE ISSUES ARE COMING MORE FREQUENT. THE BIGGEST ISSUE IS THE HESITATE AND LURCH PROBLEM. YOU CAN BE ON AN INCLINE OR JUST TRYING TO GO ACROSS AN INTERSECTION WHEN IT HAPPENS. YOU PRESS THE GAS, THE CAR HESITATES AS THE GEARS CHANGE AND YOU SLOWLY ROLL OUT INTO THE STREET, THEN THE CAR LURCHES YOU FORWARD. I CAME WITHIN A FEW INCHES OF HITTING THE BUMBER OF ANOTHER CAR AFTER I WAS LURCHED FORWARD. THERE SEEMS TO BE NO REASON OR PATTERN BEHIND THIS. IT JUST HAPPENS RANDOMLY. THE WHOLE CAR SHAKES AS THIS HAPPENS, SO BAD THAT EVEN PASSENGERS CAN FEEL IT.
Additional Notes:
THE CAR HAS HAD SEVERAL ISSUES SINCE I GOT IT BRAND NEW OFF THE LOT, HOWEVER THE BIGGEST ISSUES IS WITH THE TRANSMISSION. I CURRENTLY HAVE 35K MILES ON THE CAR AND THE ISSUES ARE COMING MORE FREQUENT. THE BIGGEST ISSUE IS THE HESITATE AND LURCH PROBLEM. YOU CAN BE ON AN INCLINE OR JUST TRYING TO GO ACROSS AN INTERSECTION WHEN IT HAPPENS. YOU PRESS THE GAS, THE CAR HESITATES AS THE GEARS CHANGE AND YOU SLOWLY ROLL OUT INTO THE STREET, THEN THE CAR LURCHES YOU FORWARD. I CAME WITHIN A FEW INCHES OF HITTING THE BUMBER OF ANOTHER CAR AFTER I WAS LURCHED FORWARD. THERE SEEMS TO BE NO REASON OR PATTERN BEHIND THIS. IT JUST HAPPENS RANDOMLY. THE WHOLE CAR SHAKES AS THIS HAPPENS, SO BAD THAT EVEN PASSENGERS CAN FEEL IT.
Mfg Campaign: 11010046
Recall Date: Jul 22, 2017
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
CALLED HYUNDAI CORPORATE OFFICE VIA CELL AUTO SVCS! ASKED FOR REQUEST SERVICE NOW!!! W/COME IN AND REQUEST A DATE FOR SET QUICKLY BUT CANNOT GET A TOW TO BRING THE CAR TO SERVICES! REASONS: HYUNDAI PASSENGER LEFT SIDE WON'T MOVE! RPM WAS VERY HIGH. RODER WHEEL WHEN BACKING UP SHOWED A LARGE SOUND.
Corrective Action:
CALLED HYUNDAI CORPORATE OFFICE VIA CELL AUTO SVCS! ASKED FOR REQUEST SERVICE NOW!!! W/COME IN AND REQUEST A DATE FOR SET QUICKLY BUT CANNOT GET A TOW TO BRING THE CAR TO SERVICES! REASONS: HYUNDAI PASSENGER LEFT SIDE WON'T MOVE! RPM WAS VERY HIGH. RODER WHEEL WHEN BACKING UP SHOWED A LARGE SOUND.
Additional Notes:
CALLED HYUNDAI CORPORATE OFFICE VIA CELL AUTO SVCS! ASKED FOR REQUEST SERVICE NOW!!! W/COME IN AND REQUEST A DATE FOR SET QUICKLY BUT CANNOT GET A TOW TO BRING THE CAR TO SERVICES! REASONS: HYUNDAI PASSENGER LEFT SIDE WON'T MOVE! RPM WAS VERY HIGH. RODER WHEEL WHEN BACKING UP SHOWED A LARGE SOUND.
Mfg Campaign: 11006686
Recall Date: Jul 21, 2017
Hyundai Motor America
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CALLED HYUNDAI CORPORATE OFFICE VIA CELL AUTO SVCS! ASKED FOR REQUEST SERVICE NOW!!! W/COME IN AND REQUEST A DATE FOR SET QUICKLY BUT CANNOT GET A TOW TO BRING THE CAR TO SERVICES! REASONS: HYUNDAI PASSENGER LEFT SIDE WON'T MOVE! RPM WAS VERY HIGH. RODER WHEEL WHEN BACKING UP SHOWED A LARGE SOUND.
Corrective Action:
CALLED HYUNDAI CORPORATE OFFICE VIA CELL AUTO SVCS! ASKED FOR REQUEST SERVICE NOW!!! W/COME IN AND REQUEST A DATE FOR SET QUICKLY BUT CANNOT GET A TOW TO BRING THE CAR TO SERVICES! REASONS: HYUNDAI PASSENGER LEFT SIDE WON'T MOVE! RPM WAS VERY HIGH. RODER WHEEL WHEN BACKING UP SHOWED A LARGE SOUND.
Additional Notes:
CALLED HYUNDAI CORPORATE OFFICE VIA CELL AUTO SVCS! ASKED FOR REQUEST SERVICE NOW!!! W/COME IN AND REQUEST A DATE FOR SET QUICKLY BUT CANNOT GET A TOW TO BRING THE CAR TO SERVICES! REASONS: HYUNDAI PASSENGER LEFT SIDE WON'T MOVE! RPM WAS VERY HIGH. RODER WHEEL WHEN BACKING UP SHOWED A LARGE SOUND.
Mfg Campaign: 11006686
Recall Date: Jul 21, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
CALLED HYUNDAI CORPORATE OFFICE VIA CELL AUTO SVCS! ASKED FOR REQUEST SERVICE NOW!!! W/COME IN AND REQUEST A DATE FOR SET QUICKLY BUT CANNOT GET A TOW TO BRING THE CAR TO SERVICES! REASONS: HYUNDAI PASSENGER LEFT SIDE WON'T MOVE! RPM WAS VERY HIGH. RODER WHEEL WHEN BACKING UP SHOWED A LARGE SOUND.
Corrective Action:
CALLED HYUNDAI CORPORATE OFFICE VIA CELL AUTO SVCS! ASKED FOR REQUEST SERVICE NOW!!! W/COME IN AND REQUEST A DATE FOR SET QUICKLY BUT CANNOT GET A TOW TO BRING THE CAR TO SERVICES! REASONS: HYUNDAI PASSENGER LEFT SIDE WON'T MOVE! RPM WAS VERY HIGH. RODER WHEEL WHEN BACKING UP SHOWED A LARGE SOUND.
Additional Notes:
CALLED HYUNDAI CORPORATE OFFICE VIA CELL AUTO SVCS! ASKED FOR REQUEST SERVICE NOW!!! W/COME IN AND REQUEST A DATE FOR SET QUICKLY BUT CANNOT GET A TOW TO BRING THE CAR TO SERVICES! REASONS: HYUNDAI PASSENGER LEFT SIDE WON'T MOVE! RPM WAS VERY HIGH. RODER WHEEL WHEN BACKING UP SHOWED A LARGE SOUND.
Mfg Campaign: 11006686
Recall Date: Jul 21, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ONGOING ISSUES WITH THE DUAL CLUTCH TRANSMISSION ON MY 2016 TUCSON SPORT 1.6, SINCE NEARLY THE BEGINNING THERE HAS BEEN HESITATION ACCELERATING FROM STOP, SLIPPING CAUSES JOLT AFFECT WHEN THE CLUTCH DOES GRAB. VERY FREQUENT SLIPPING OF CLUTCH MOSTLY AT SLOW SPEEDS, CLUTCH SLIPPING ALSO CAUSES VIBRATION/JOLTING AT SLOW SPEEDS EVER SINCE THE LAST SW UPDATE. BECOMING SEVERE SAFETY ISSUE. OCCURS EVEN IN REVERSE. WAS TOLD NO DEFECT HOWEVER THERE HAS BEEN THREE SOFTWARE UPDATES DONE BY DEALERSHIP ADDRESSING THIS ISSUE AS A SAFETY RECALL, 1ST TWO HELPED SOME BUT THE LAST ONE MADE PROBLEM WORSE THAN IT EVER HAS. WAS TOLD NO WAY TO REVERSE THE SW UPDATES. DEALERSHIP AND HYUNDAI UNABLE TO HELP RESOLVE ISSUE STATING THIS IS "NORMAL" CONDITION WHERE THIS IS A SEVERE SAFETY ISSUE THAT IS BEING IGNORED.
Corrective Action:
ONGOING ISSUES WITH THE DUAL CLUTCH TRANSMISSION ON MY 2016 TUCSON SPORT 1.6, SINCE NEARLY THE BEGINNING THERE HAS BEEN HESITATION ACCELERATING FROM STOP, SLIPPING CAUSES JOLT AFFECT WHEN THE CLUTCH DOES GRAB. VERY FREQUENT SLIPPING OF CLUTCH MOSTLY AT SLOW SPEEDS, CLUTCH SLIPPING ALSO CAUSES VIBRATION/JOLTING AT SLOW SPEEDS EVER SINCE THE LAST SW UPDATE. BECOMING SEVERE SAFETY ISSUE. OCCURS EVEN IN REVERSE. WAS TOLD NO DEFECT HOWEVER THERE HAS BEEN THREE SOFTWARE UPDATES DONE BY DEALERSHIP ADDRESSING THIS ISSUE AS A SAFETY RECALL, 1ST TWO HELPED SOME BUT THE LAST ONE MADE PROBLEM WORSE THAN IT EVER HAS. WAS TOLD NO WAY TO REVERSE THE SW UPDATES. DEALERSHIP AND HYUNDAI UNABLE TO HELP RESOLVE ISSUE STATING THIS IS "NORMAL" CONDITION WHERE THIS IS A SEVERE SAFETY ISSUE THAT IS BEING IGNORED.
Additional Notes:
ONGOING ISSUES WITH THE DUAL CLUTCH TRANSMISSION ON MY 2016 TUCSON SPORT 1.6, SINCE NEARLY THE BEGINNING THERE HAS BEEN HESITATION ACCELERATING FROM STOP, SLIPPING CAUSES JOLT AFFECT WHEN THE CLUTCH DOES GRAB. VERY FREQUENT SLIPPING OF CLUTCH MOSTLY AT SLOW SPEEDS, CLUTCH SLIPPING ALSO CAUSES VIBRATION/JOLTING AT SLOW SPEEDS EVER SINCE THE LAST SW UPDATE. BECOMING SEVERE SAFETY ISSUE. OCCURS EVEN IN REVERSE. WAS TOLD NO DEFECT HOWEVER THERE HAS BEEN THREE SOFTWARE UPDATES DONE BY DEALERSHIP ADDRESSING THIS ISSUE AS A SAFETY RECALL, 1ST TWO HELPED SOME BUT THE LAST ONE MADE PROBLEM WORSE THAN IT EVER HAS. WAS TOLD NO WAY TO REVERSE THE SW UPDATES. DEALERSHIP AND HYUNDAI UNABLE TO HELP RESOLVE ISSUE STATING THIS IS "NORMAL" CONDITION WHERE THIS IS A SEVERE SAFETY ISSUE THAT IS BEING IGNORED.
Mfg Campaign: 11006766
Recall Date: Jul 21, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury