Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
OCCASIONALLY, ON A CITY STREET AT STOP SIGNAL OR STOP SIGN, VEHICLE FAILS TO ACCELERATE FROM A STOP AS GAS PEDAL IS PRESSED. REVS TO HIGH RPM'S, AND AS TRANSMISSION CATCHES UP, THE VEHICLE LUNGES FORWARD VIOLENTLY, NEARLY CAUSING REAR END COLLISION ON SEVERAL DIFFERENT OCCASIONS. CONTINUES TO HAPPEN AFTER TWO SEPARATE RECALL/DCT PROGRAM UPDATES WITH HYUNDAI DEALER.
Corrective Action:
OCCASIONALLY, ON A CITY STREET AT STOP SIGNAL OR STOP SIGN, VEHICLE FAILS TO ACCELERATE FROM A STOP AS GAS PEDAL IS PRESSED. REVS TO HIGH RPM'S, AND AS TRANSMISSION CATCHES UP, THE VEHICLE LUNGES FORWARD VIOLENTLY, NEARLY CAUSING REAR END COLLISION ON SEVERAL DIFFERENT OCCASIONS. CONTINUES TO HAPPEN AFTER TWO SEPARATE RECALL/DCT PROGRAM UPDATES WITH HYUNDAI DEALER.
Additional Notes:
OCCASIONALLY, ON A CITY STREET AT STOP SIGNAL OR STOP SIGN, VEHICLE FAILS TO ACCELERATE FROM A STOP AS GAS PEDAL IS PRESSED. REVS TO HIGH RPM'S, AND AS TRANSMISSION CATCHES UP, THE VEHICLE LUNGES FORWARD VIOLENTLY, NEARLY CAUSING REAR END COLLISION ON SEVERAL DIFFERENT OCCASIONS. CONTINUES TO HAPPEN AFTER TWO SEPARATE RECALL/DCT PROGRAM UPDATES WITH HYUNDAI DEALER.
Mfg Campaign: 10992883
Recall Date: Jun 2, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN LEAVING A STOP SIGN THE CAR WOULD NOT SPEED UP. HAD THE TRANSMISSION SOFTWARE UPDATED FROM A RECALL, BUT THE PROBLEM KEEPS HAPPENING. WAS ALMOST HIT BY ANOTHER VEHICLE BECAUSE OF THIS PROBLEM.
Corrective Action:
WHEN LEAVING A STOP SIGN THE CAR WOULD NOT SPEED UP. HAD THE TRANSMISSION SOFTWARE UPDATED FROM A RECALL, BUT THE PROBLEM KEEPS HAPPENING. WAS ALMOST HIT BY ANOTHER VEHICLE BECAUSE OF THIS PROBLEM.
Additional Notes:
WHEN LEAVING A STOP SIGN THE CAR WOULD NOT SPEED UP. HAD THE TRANSMISSION SOFTWARE UPDATED FROM A RECALL, BUT THE PROBLEM KEEPS HAPPENING. WAS ALMOST HIT BY ANOTHER VEHICLE BECAUSE OF THIS PROBLEM.
Mfg Campaign: 10992740
Recall Date: Jun 1, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
10/12/16: BROUGHT IN FOR RECALL OF DCT AFTER CALLING TO SCHEDULE A SERVICE TO ADDRESS THE TRANSMISSION NOT ACCELERATING PROPERLY AND HESITATING TO CHANGE GEARS. 12/29/16. RETURNED FOR SAME ISSUE WITH TRANSMISSION. SERVICE PERFORMED A 2ND RECALL ON AN UPGRADE TO TRANSMISSION FOR SAME ISSUE. 2/23/17 RETURNED AGAIN FOR SAME ISSUE. NO MAINTENANCE PERFORMED. STATED THAT ALL WAS FUNCTIONING PROPERLY AND THAT IS HOW A DCT SHOULD RESPOND. 4/25/17. RETURNED AGAIN FOR SAME ISSUE. STATED NO PROBLEMS EXISTS. ENGINEER WAS GOING TO BE CONTACTED TO PERFORM TEST DRIVE AND FURTHER INVESTIGATE ISSUES. ENGINEER CONTACTED AND REFUSED TO COME AND PERFORM TEST DRIVE. 4/26/17: CONTACTED HYUNDAI CONSUMER AFFAIRS (COMPLAIN #10185159). CASE MANAGER ASSIGNED. STATED I WOULD HEAR WITHIN 3-5 DAYS. NEVER HEARD. 4/28/17: AFTER SPEAKING WITH AN ATTORNEY, SENT A CERTIFIED LETTER TO HYUNDAI 112 RE: VEHICLE AND WANTING TO TERMINATE LEASE B/C THEY CAN'T FULFILL SAFETY AND REPAIRS. (HEARD BACK FROM FRAN IN SERVICE...NO RECOURSE OFFERED) 5/4/17: CONTACTED CONSUMER AFFAIRS FOR A 2ND TIME. NO RESULTS. LEFT MESSAGE FOR CASE MANAGER AND HER MANAGER. 5/4/17: SPOKE TO FRAN (112 HYUNDAI) WAITING TO HEAR OF APPOINTMENT WITH ENGINEER. 5/10/17: CONTACTED BY CLAIMS TO SCHEDULE AN APPOINTMENT ON 5/18 WITH ENGINEER AND REGIONAL MANAGER. 5/18/17: PRIOR TO TEST DRIVE, ENGINEER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THE TRANSMISSION WAS DESIGNED TO PERFORM AS IT WAS. COMPLETED TEST DRIVE WITH ENGINEER WHILE HE PROVIDED TIPS OF HOW TO PROPERLY DRIVE WITH A DCT AND HOW THE VEHICLE WAS DESIGNED WITH THE HESITATION KNOWN. 5/27/17: CONTACTED A PRIVATE TRANSMISSION SPECIALIST REGARDING HESITATION/JERKING OF TRANSMISSION. PROVIDED A TEST DRIVE AND IT WAS AGREED THAT THE TRANSMISSION WAS HESITATING AND JERKING WHEN TRYING TO ACCELERATE WHICH IS NOT NORMAL.
Corrective Action:
10/12/16: BROUGHT IN FOR RECALL OF DCT AFTER CALLING TO SCHEDULE A SERVICE TO ADDRESS THE TRANSMISSION NOT ACCELERATING PROPERLY AND HESITATING TO CHANGE GEARS. 12/29/16. RETURNED FOR SAME ISSUE WITH TRANSMISSION. SERVICE PERFORMED A 2ND RECALL ON AN UPGRADE TO TRANSMISSION FOR SAME ISSUE. 2/23/17 RETURNED AGAIN FOR SAME ISSUE. NO MAINTENANCE PERFORMED. STATED THAT ALL WAS FUNCTIONING PROPERLY AND THAT IS HOW A DCT SHOULD RESPOND. 4/25/17. RETURNED AGAIN FOR SAME ISSUE. STATED NO PROBLEMS EXISTS. ENGINEER WAS GOING TO BE CONTACTED TO PERFORM TEST DRIVE AND FURTHER INVESTIGATE ISSUES. ENGINEER CONTACTED AND REFUSED TO COME AND PERFORM TEST DRIVE. 4/26/17: CONTACTED HYUNDAI CONSUMER AFFAIRS (COMPLAIN #10185159). CASE MANAGER ASSIGNED. STATED I WOULD HEAR WITHIN 3-5 DAYS. NEVER HEARD. 4/28/17: AFTER SPEAKING WITH AN ATTORNEY, SENT A CERTIFIED LETTER TO HYUNDAI 112 RE: VEHICLE AND WANTING TO TERMINATE LEASE B/C THEY CAN'T FULFILL SAFETY AND REPAIRS. (HEARD BACK FROM FRAN IN SERVICE...NO RECOURSE OFFERED) 5/4/17: CONTACTED CONSUMER AFFAIRS FOR A 2ND TIME. NO RESULTS. LEFT MESSAGE FOR CASE MANAGER AND HER MANAGER. 5/4/17: SPOKE TO FRAN (112 HYUNDAI) WAITING TO HEAR OF APPOINTMENT WITH ENGINEER. 5/10/17: CONTACTED BY CLAIMS TO SCHEDULE AN APPOINTMENT ON 5/18 WITH ENGINEER AND REGIONAL MANAGER. 5/18/17: PRIOR TO TEST DRIVE, ENGINEER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THE TRANSMISSION WAS DESIGNED TO PERFORM AS IT WAS. COMPLETED TEST DRIVE WITH ENGINEER WHILE HE PROVIDED TIPS OF HOW TO PROPERLY DRIVE WITH A DCT AND HOW THE VEHICLE WAS DESIGNED WITH THE HESITATION KNOWN. 5/27/17: CONTACTED A PRIVATE TRANSMISSION SPECIALIST REGARDING HESITATION/JERKING OF TRANSMISSION. PROVIDED A TEST DRIVE AND IT WAS AGREED THAT THE TRANSMISSION WAS HESITATING AND JERKING WHEN TRYING TO ACCELERATE WHICH IS NOT NORMAL.
Additional Notes:
10/12/16: BROUGHT IN FOR RECALL OF DCT AFTER CALLING TO SCHEDULE A SERVICE TO ADDRESS THE TRANSMISSION NOT ACCELERATING PROPERLY AND HESITATING TO CHANGE GEARS. 12/29/16. RETURNED FOR SAME ISSUE WITH TRANSMISSION. SERVICE PERFORMED A 2ND RECALL ON AN UPGRADE TO TRANSMISSION FOR SAME ISSUE. 2/23/17 RETURNED AGAIN FOR SAME ISSUE. NO MAINTENANCE PERFORMED. STATED THAT ALL WAS FUNCTIONING PROPERLY AND THAT IS HOW A DCT SHOULD RESPOND. 4/25/17. RETURNED AGAIN FOR SAME ISSUE. STATED NO PROBLEMS EXISTS. ENGINEER WAS GOING TO BE CONTACTED TO PERFORM TEST DRIVE AND FURTHER INVESTIGATE ISSUES. ENGINEER CONTACTED AND REFUSED TO COME AND PERFORM TEST DRIVE. 4/26/17: CONTACTED HYUNDAI CONSUMER AFFAIRS (COMPLAIN #10185159). CASE MANAGER ASSIGNED. STATED I WOULD HEAR WITHIN 3-5 DAYS. NEVER HEARD. 4/28/17: AFTER SPEAKING WITH AN ATTORNEY, SENT A CERTIFIED LETTER TO HYUNDAI 112 RE: VEHICLE AND WANTING TO TERMINATE LEASE B/C THEY CAN'T FULFILL SAFETY AND REPAIRS. (HEARD BACK FROM FRAN IN SERVICE...NO RECOURSE OFFERED) 5/4/17: CONTACTED CONSUMER AFFAIRS FOR A 2ND TIME. NO RESULTS. LEFT MESSAGE FOR CASE MANAGER AND HER MANAGER. 5/4/17: SPOKE TO FRAN (112 HYUNDAI) WAITING TO HEAR OF APPOINTMENT WITH ENGINEER. 5/10/17: CONTACTED BY CLAIMS TO SCHEDULE AN APPOINTMENT ON 5/18 WITH ENGINEER AND REGIONAL MANAGER. 5/18/17: PRIOR TO TEST DRIVE, ENGINEER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THE TRANSMISSION WAS DESIGNED TO PERFORM AS IT WAS. COMPLETED TEST DRIVE WITH ENGINEER WHILE HE PROVIDED TIPS OF HOW TO PROPERLY DRIVE WITH A DCT AND HOW THE VEHICLE WAS DESIGNED WITH THE HESITATION KNOWN. 5/27/17: CONTACTED A PRIVATE TRANSMISSION SPECIALIST REGARDING HESITATION/JERKING OF TRANSMISSION. PROVIDED A TEST DRIVE AND IT WAS AGREED THAT THE TRANSMISSION WAS HESITATING AND JERKING WHEN TRYING TO ACCELERATE WHICH IS NOT NORMAL.
Mfg Campaign: 10992473
Recall Date: May 31, 2017
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
10/12/16: BROUGHT IN FOR RECALL OF DCT AFTER CALLING TO SCHEDULE A SERVICE TO ADDRESS THE TRANSMISSION NOT ACCELERATING PROPERLY AND HESITATING TO CHANGE GEARS. 12/29/16. RETURNED FOR SAME ISSUE WITH TRANSMISSION. SERVICE PERFORMED A 2ND RECALL ON AN UPGRADE TO TRANSMISSION FOR SAME ISSUE. 2/23/17 RETURNED AGAIN FOR SAME ISSUE. NO MAINTENANCE PERFORMED. STATED THAT ALL WAS FUNCTIONING PROPERLY AND THAT IS HOW A DCT SHOULD RESPOND. 4/25/17. RETURNED AGAIN FOR SAME ISSUE. STATED NO PROBLEMS EXISTS. ENGINEER WAS GOING TO BE CONTACTED TO PERFORM TEST DRIVE AND FURTHER INVESTIGATE ISSUES. ENGINEER CONTACTED AND REFUSED TO COME AND PERFORM TEST DRIVE. 4/26/17: CONTACTED HYUNDAI CONSUMER AFFAIRS (COMPLAIN #10185159). CASE MANAGER ASSIGNED. STATED I WOULD HEAR WITHIN 3-5 DAYS. NEVER HEARD. 4/28/17: AFTER SPEAKING WITH AN ATTORNEY, SENT A CERTIFIED LETTER TO HYUNDAI 112 RE: VEHICLE AND WANTING TO TERMINATE LEASE B/C THEY CAN'T FULFILL SAFETY AND REPAIRS. (HEARD BACK FROM FRAN IN SERVICE...NO RECOURSE OFFERED) 5/4/17: CONTACTED CONSUMER AFFAIRS FOR A 2ND TIME. NO RESULTS. LEFT MESSAGE FOR CASE MANAGER AND HER MANAGER. 5/4/17: SPOKE TO FRAN (112 HYUNDAI) WAITING TO HEAR OF APPOINTMENT WITH ENGINEER. 5/10/17: CONTACTED BY CLAIMS TO SCHEDULE AN APPOINTMENT ON 5/18 WITH ENGINEER AND REGIONAL MANAGER. 5/18/17: PRIOR TO TEST DRIVE, ENGINEER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THE TRANSMISSION WAS DESIGNED TO PERFORM AS IT WAS. COMPLETED TEST DRIVE WITH ENGINEER WHILE HE PROVIDED TIPS OF HOW TO PROPERLY DRIVE WITH A DCT AND HOW THE VEHICLE WAS DESIGNED WITH THE HESITATION KNOWN. 5/27/17: CONTACTED A PRIVATE TRANSMISSION SPECIALIST REGARDING HESITATION/JERKING OF TRANSMISSION. PROVIDED A TEST DRIVE AND IT WAS AGREED THAT THE TRANSMISSION WAS HESITATING AND JERKING WHEN TRYING TO ACCELERATE WHICH IS NOT NORMAL.
Corrective Action:
10/12/16: BROUGHT IN FOR RECALL OF DCT AFTER CALLING TO SCHEDULE A SERVICE TO ADDRESS THE TRANSMISSION NOT ACCELERATING PROPERLY AND HESITATING TO CHANGE GEARS. 12/29/16. RETURNED FOR SAME ISSUE WITH TRANSMISSION. SERVICE PERFORMED A 2ND RECALL ON AN UPGRADE TO TRANSMISSION FOR SAME ISSUE. 2/23/17 RETURNED AGAIN FOR SAME ISSUE. NO MAINTENANCE PERFORMED. STATED THAT ALL WAS FUNCTIONING PROPERLY AND THAT IS HOW A DCT SHOULD RESPOND. 4/25/17. RETURNED AGAIN FOR SAME ISSUE. STATED NO PROBLEMS EXISTS. ENGINEER WAS GOING TO BE CONTACTED TO PERFORM TEST DRIVE AND FURTHER INVESTIGATE ISSUES. ENGINEER CONTACTED AND REFUSED TO COME AND PERFORM TEST DRIVE. 4/26/17: CONTACTED HYUNDAI CONSUMER AFFAIRS (COMPLAIN #10185159). CASE MANAGER ASSIGNED. STATED I WOULD HEAR WITHIN 3-5 DAYS. NEVER HEARD. 4/28/17: AFTER SPEAKING WITH AN ATTORNEY, SENT A CERTIFIED LETTER TO HYUNDAI 112 RE: VEHICLE AND WANTING TO TERMINATE LEASE B/C THEY CAN'T FULFILL SAFETY AND REPAIRS. (HEARD BACK FROM FRAN IN SERVICE...NO RECOURSE OFFERED) 5/4/17: CONTACTED CONSUMER AFFAIRS FOR A 2ND TIME. NO RESULTS. LEFT MESSAGE FOR CASE MANAGER AND HER MANAGER. 5/4/17: SPOKE TO FRAN (112 HYUNDAI) WAITING TO HEAR OF APPOINTMENT WITH ENGINEER. 5/10/17: CONTACTED BY CLAIMS TO SCHEDULE AN APPOINTMENT ON 5/18 WITH ENGINEER AND REGIONAL MANAGER. 5/18/17: PRIOR TO TEST DRIVE, ENGINEER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THE TRANSMISSION WAS DESIGNED TO PERFORM AS IT WAS. COMPLETED TEST DRIVE WITH ENGINEER WHILE HE PROVIDED TIPS OF HOW TO PROPERLY DRIVE WITH A DCT AND HOW THE VEHICLE WAS DESIGNED WITH THE HESITATION KNOWN. 5/27/17: CONTACTED A PRIVATE TRANSMISSION SPECIALIST REGARDING HESITATION/JERKING OF TRANSMISSION. PROVIDED A TEST DRIVE AND IT WAS AGREED THAT THE TRANSMISSION WAS HESITATING AND JERKING WHEN TRYING TO ACCELERATE WHICH IS NOT NORMAL.
Additional Notes:
10/12/16: BROUGHT IN FOR RECALL OF DCT AFTER CALLING TO SCHEDULE A SERVICE TO ADDRESS THE TRANSMISSION NOT ACCELERATING PROPERLY AND HESITATING TO CHANGE GEARS. 12/29/16. RETURNED FOR SAME ISSUE WITH TRANSMISSION. SERVICE PERFORMED A 2ND RECALL ON AN UPGRADE TO TRANSMISSION FOR SAME ISSUE. 2/23/17 RETURNED AGAIN FOR SAME ISSUE. NO MAINTENANCE PERFORMED. STATED THAT ALL WAS FUNCTIONING PROPERLY AND THAT IS HOW A DCT SHOULD RESPOND. 4/25/17. RETURNED AGAIN FOR SAME ISSUE. STATED NO PROBLEMS EXISTS. ENGINEER WAS GOING TO BE CONTACTED TO PERFORM TEST DRIVE AND FURTHER INVESTIGATE ISSUES. ENGINEER CONTACTED AND REFUSED TO COME AND PERFORM TEST DRIVE. 4/26/17: CONTACTED HYUNDAI CONSUMER AFFAIRS (COMPLAIN #10185159). CASE MANAGER ASSIGNED. STATED I WOULD HEAR WITHIN 3-5 DAYS. NEVER HEARD. 4/28/17: AFTER SPEAKING WITH AN ATTORNEY, SENT A CERTIFIED LETTER TO HYUNDAI 112 RE: VEHICLE AND WANTING TO TERMINATE LEASE B/C THEY CAN'T FULFILL SAFETY AND REPAIRS. (HEARD BACK FROM FRAN IN SERVICE...NO RECOURSE OFFERED) 5/4/17: CONTACTED CONSUMER AFFAIRS FOR A 2ND TIME. NO RESULTS. LEFT MESSAGE FOR CASE MANAGER AND HER MANAGER. 5/4/17: SPOKE TO FRAN (112 HYUNDAI) WAITING TO HEAR OF APPOINTMENT WITH ENGINEER. 5/10/17: CONTACTED BY CLAIMS TO SCHEDULE AN APPOINTMENT ON 5/18 WITH ENGINEER AND REGIONAL MANAGER. 5/18/17: PRIOR TO TEST DRIVE, ENGINEER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THE TRANSMISSION WAS DESIGNED TO PERFORM AS IT WAS. COMPLETED TEST DRIVE WITH ENGINEER WHILE HE PROVIDED TIPS OF HOW TO PROPERLY DRIVE WITH A DCT AND HOW THE VEHICLE WAS DESIGNED WITH THE HESITATION KNOWN. 5/27/17: CONTACTED A PRIVATE TRANSMISSION SPECIALIST REGARDING HESITATION/JERKING OF TRANSMISSION. PROVIDED A TEST DRIVE AND IT WAS AGREED THAT THE TRANSMISSION WAS HESITATING AND JERKING WHEN TRYING TO ACCELERATE WHICH IS NOT NORMAL.
Mfg Campaign: 10992473
Recall Date: May 31, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
2016 HYUNDAI TUCSON 1.6T WITH THE 7SPD DUAL CLUTCH TRANSMISSION REFUSED TO RESPOND TO ACCELERATOR PEDAL AFTER STARTING FROM A DEAD STOP. SITUATION: STOPPED AT AN INTERSECTION WAITING TO TURN LEFT, PROCEEDED TO ACCELERATE FROM THE STOP TO TURN LEFT THROUGH THE INTERSECTION AT ~5MPH AND HALF WAY THROUGH THE MIDDLE OF THE TURN/INTERSECTION THE CAR REFUSED TO RESPOND TO GAS PEDAL INPUT FOR INCREASED SPEED. I TRIED DEPRESSING THE GAS PEDAL MORE, BUT NO RESPONSE. I COMPLETELY LET OFF THE PEDAL AND THEN RE-APPLIED AND THE CAR STARTED TO RESPOND WITH REGULAR POWER DELIVERY WITH THE TRANSMISSION SHUDDERING A BIT. CARS APPROACHING THE INTERSECTION HAD TO WAIT FOR ME TO GET THROUGH, LUCKILY IT WASN'T EXTREMELY BUSY WITH FAST MOVING TRAFFIC. I FEEL THIS 'RANDOM' LACK OF RESPONSE TO THE GAS PEDAL POSES A SERIOUS SAFETY ISSUE. THE TUCSON HAS HAD THE LATEST T1B DCT UPDATE (16-01-057) APPLIED AT THE DEALER SINCE 3/11/17. THIS IS NOT THE FIRST TIME THE CAR HAS GIVEN ME ISSUES ACCELERATING OR CONTINUING TO ACCELERATE. TRANSMISSION ALSO EXPERIENCES INTERMITTENT PROBLEMS WHEN ASKING TO DOWNSHIFT UNDER 3/4-FULL THROTTLE CONDITIONS - IT OFTEN WILL HALF ENGAGE AND FEEL LIKE IT'S SLIPPING IN GEAR EVENTUALLY APPLYING THE RIGHT GET WITH NO SLIP. THIS CREATES QUESTIONABLE PASSING ON THE HIGHWAY SINCE YOU NEVER REALLY KNOW WHAT THE TRANSMISSION IS GOING TO DO WHEN REQUESTING IT TO PERFORM MULTIPLE DOWNSHIFTS UNDER POWER.
Corrective Action:
2016 HYUNDAI TUCSON 1.6T WITH THE 7SPD DUAL CLUTCH TRANSMISSION REFUSED TO RESPOND TO ACCELERATOR PEDAL AFTER STARTING FROM A DEAD STOP. SITUATION: STOPPED AT AN INTERSECTION WAITING TO TURN LEFT, PROCEEDED TO ACCELERATE FROM THE STOP TO TURN LEFT THROUGH THE INTERSECTION AT ~5MPH AND HALF WAY THROUGH THE MIDDLE OF THE TURN/INTERSECTION THE CAR REFUSED TO RESPOND TO GAS PEDAL INPUT FOR INCREASED SPEED. I TRIED DEPRESSING THE GAS PEDAL MORE, BUT NO RESPONSE. I COMPLETELY LET OFF THE PEDAL AND THEN RE-APPLIED AND THE CAR STARTED TO RESPOND WITH REGULAR POWER DELIVERY WITH THE TRANSMISSION SHUDDERING A BIT. CARS APPROACHING THE INTERSECTION HAD TO WAIT FOR ME TO GET THROUGH, LUCKILY IT WASN'T EXTREMELY BUSY WITH FAST MOVING TRAFFIC. I FEEL THIS 'RANDOM' LACK OF RESPONSE TO THE GAS PEDAL POSES A SERIOUS SAFETY ISSUE. THE TUCSON HAS HAD THE LATEST T1B DCT UPDATE (16-01-057) APPLIED AT THE DEALER SINCE 3/11/17. THIS IS NOT THE FIRST TIME THE CAR HAS GIVEN ME ISSUES ACCELERATING OR CONTINUING TO ACCELERATE. TRANSMISSION ALSO EXPERIENCES INTERMITTENT PROBLEMS WHEN ASKING TO DOWNSHIFT UNDER 3/4-FULL THROTTLE CONDITIONS - IT OFTEN WILL HALF ENGAGE AND FEEL LIKE IT'S SLIPPING IN GEAR EVENTUALLY APPLYING THE RIGHT GET WITH NO SLIP. THIS CREATES QUESTIONABLE PASSING ON THE HIGHWAY SINCE YOU NEVER REALLY KNOW WHAT THE TRANSMISSION IS GOING TO DO WHEN REQUESTING IT TO PERFORM MULTIPLE DOWNSHIFTS UNDER POWER.
Additional Notes:
2016 HYUNDAI TUCSON 1.6T WITH THE 7SPD DUAL CLUTCH TRANSMISSION REFUSED TO RESPOND TO ACCELERATOR PEDAL AFTER STARTING FROM A DEAD STOP. SITUATION: STOPPED AT AN INTERSECTION WAITING TO TURN LEFT, PROCEEDED TO ACCELERATE FROM THE STOP TO TURN LEFT THROUGH THE INTERSECTION AT ~5MPH AND HALF WAY THROUGH THE MIDDLE OF THE TURN/INTERSECTION THE CAR REFUSED TO RESPOND TO GAS PEDAL INPUT FOR INCREASED SPEED. I TRIED DEPRESSING THE GAS PEDAL MORE, BUT NO RESPONSE. I COMPLETELY LET OFF THE PEDAL AND THEN RE-APPLIED AND THE CAR STARTED TO RESPOND WITH REGULAR POWER DELIVERY WITH THE TRANSMISSION SHUDDERING A BIT. CARS APPROACHING THE INTERSECTION HAD TO WAIT FOR ME TO GET THROUGH, LUCKILY IT WASN'T EXTREMELY BUSY WITH FAST MOVING TRAFFIC. I FEEL THIS 'RANDOM' LACK OF RESPONSE TO THE GAS PEDAL POSES A SERIOUS SAFETY ISSUE. THE TUCSON HAS HAD THE LATEST T1B DCT UPDATE (16-01-057) APPLIED AT THE DEALER SINCE 3/11/17. THIS IS NOT THE FIRST TIME THE CAR HAS GIVEN ME ISSUES ACCELERATING OR CONTINUING TO ACCELERATE. TRANSMISSION ALSO EXPERIENCES INTERMITTENT PROBLEMS WHEN ASKING TO DOWNSHIFT UNDER 3/4-FULL THROTTLE CONDITIONS - IT OFTEN WILL HALF ENGAGE AND FEEL LIKE IT'S SLIPPING IN GEAR EVENTUALLY APPLYING THE RIGHT GET WITH NO SLIP. THIS CREATES QUESTIONABLE PASSING ON THE HIGHWAY SINCE YOU NEVER REALLY KNOW WHAT THE TRANSMISSION IS GOING TO DO WHEN REQUESTING IT TO PERFORM MULTIPLE DOWNSHIFTS UNDER POWER.
Mfg Campaign: 10991915
Recall Date: May 27, 2017
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE 2016 HYUNDAI TUCSON ECO WITH 1.6T TRANSMISSION PROBLEM. VEHICLE TRANSMISSION WILL FAIL TO MOVE VEHICLE FORWARD AT TIMES AND HAS CAUSED US TO BE STUCK IN AN INTERSECTION NUMEROUS TIMES EVEN THOUGH VEHICLE SAYS ITS IN DRIVE. RPMS JUST REV TO REDLINE BUT VEHICLE WILL NOT MOVE UNTIL YOU LET OFF THE GAS AND LET IT IDLE BACK DOWN TO IDLE ENGINE SPEED. THEN YOU CAN TRY IT AGAIN AND IT DRIVES NORMAL. ONE TIME HAD TO SHUT ENTIRE VEHICLE OFF IN THE INTERSECTION AND RESTART IT TO GET IT TO MOVE.
Corrective Action:
THE 2016 HYUNDAI TUCSON ECO WITH 1.6T TRANSMISSION PROBLEM. VEHICLE TRANSMISSION WILL FAIL TO MOVE VEHICLE FORWARD AT TIMES AND HAS CAUSED US TO BE STUCK IN AN INTERSECTION NUMEROUS TIMES EVEN THOUGH VEHICLE SAYS ITS IN DRIVE. RPMS JUST REV TO REDLINE BUT VEHICLE WILL NOT MOVE UNTIL YOU LET OFF THE GAS AND LET IT IDLE BACK DOWN TO IDLE ENGINE SPEED. THEN YOU CAN TRY IT AGAIN AND IT DRIVES NORMAL. ONE TIME HAD TO SHUT ENTIRE VEHICLE OFF IN THE INTERSECTION AND RESTART IT TO GET IT TO MOVE.
Additional Notes:
THE 2016 HYUNDAI TUCSON ECO WITH 1.6T TRANSMISSION PROBLEM. VEHICLE TRANSMISSION WILL FAIL TO MOVE VEHICLE FORWARD AT TIMES AND HAS CAUSED US TO BE STUCK IN AN INTERSECTION NUMEROUS TIMES EVEN THOUGH VEHICLE SAYS ITS IN DRIVE. RPMS JUST REV TO REDLINE BUT VEHICLE WILL NOT MOVE UNTIL YOU LET OFF THE GAS AND LET IT IDLE BACK DOWN TO IDLE ENGINE SPEED. THEN YOU CAN TRY IT AGAIN AND IT DRIVES NORMAL. ONE TIME HAD TO SHUT ENTIRE VEHICLE OFF IN THE INTERSECTION AND RESTART IT TO GET IT TO MOVE.
Mfg Campaign: 10991631
Recall Date: May 25, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE 2016 HYUNDAI TUCSON ECO WITH 1.6T TRANSMISSION PROBLEM. VEHICLE TRANSMISSION WILL FAIL TO MOVE VEHICLE FORWARD AT TIMES AND HAS CAUSED US TO BE STUCK IN AN INTERSECTION NUMEROUS TIMES EVEN THOUGH VEHICLE SAYS ITS IN DRIVE. RPMS JUST REV TO REDLINE BUT VEHICLE WILL NOT MOVE UNTIL YOU LET OFF THE GAS AND LET IT IDLE BACK DOWN TO IDLE ENGINE SPEED. THEN YOU CAN TRY IT AGAIN AND IT DRIVES NORMAL. ONE TIME HAD TO SHUT ENTIRE VEHICLE OFF IN THE INTERSECTION AND RESTART IT TO GET IT TO MOVE.
Corrective Action:
THE 2016 HYUNDAI TUCSON ECO WITH 1.6T TRANSMISSION PROBLEM. VEHICLE TRANSMISSION WILL FAIL TO MOVE VEHICLE FORWARD AT TIMES AND HAS CAUSED US TO BE STUCK IN AN INTERSECTION NUMEROUS TIMES EVEN THOUGH VEHICLE SAYS ITS IN DRIVE. RPMS JUST REV TO REDLINE BUT VEHICLE WILL NOT MOVE UNTIL YOU LET OFF THE GAS AND LET IT IDLE BACK DOWN TO IDLE ENGINE SPEED. THEN YOU CAN TRY IT AGAIN AND IT DRIVES NORMAL. ONE TIME HAD TO SHUT ENTIRE VEHICLE OFF IN THE INTERSECTION AND RESTART IT TO GET IT TO MOVE.
Additional Notes:
THE 2016 HYUNDAI TUCSON ECO WITH 1.6T TRANSMISSION PROBLEM. VEHICLE TRANSMISSION WILL FAIL TO MOVE VEHICLE FORWARD AT TIMES AND HAS CAUSED US TO BE STUCK IN AN INTERSECTION NUMEROUS TIMES EVEN THOUGH VEHICLE SAYS ITS IN DRIVE. RPMS JUST REV TO REDLINE BUT VEHICLE WILL NOT MOVE UNTIL YOU LET OFF THE GAS AND LET IT IDLE BACK DOWN TO IDLE ENGINE SPEED. THEN YOU CAN TRY IT AGAIN AND IT DRIVES NORMAL. ONE TIME HAD TO SHUT ENTIRE VEHICLE OFF IN THE INTERSECTION AND RESTART IT TO GET IT TO MOVE.
Mfg Campaign: 10991631
Recall Date: May 25, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
10-31-2015 PURCHASED VEHICLE. 10-31-2015. 3-2-2016 MILEAGE 1691, RETURNED VEHICLE BACK TO HYUNDAI DEALER FOR ECM ENGINE CONTROL MODULE & TCM TRANSMISSION CONTROL MODULE SOFTWARE UPDATES PER TY8 HARD SHIFTING COMPLAINTS. 7-22-2016 CAMPAIGN 145 SECONDARY HOOD LATCH REPAIR. 10-21-2017 CAMPAIGN 149 ECM & TCM SOFTWARE UPDATE FOR DCT PROBLEMS. 5-2-2017 T1B ECM SOFTWARE UPDATE FOR DCT PROBLEMS. SOFTWARE UPDATE IMPROVES TRANSMISSION JERKING FROM 0 TO 15 MPH. 5-21-2017 MILEAGE 12,500, OUTSIDE TEMP 70 DEG F, STRANDED ON INTERSTATE, TRANSMISSION IN DRIVE BUT NOT VEHICLE NOT MOVING. VEHICLE TOWED TO DEALER. HYUNDAI SERVICE FINDS FAULTY FUEL TANK PRESSURE SENSOR AND BAD WIRING HARNESS. REPLACES BOTH. 5-23-2017 PICKED UP VEHICLE AND DROVE NORMAL ON WAY HOME. I HAVE LOST CONFIDENCE IN THIS VEHICLE AND WISHED I HAD PURCHASED THE SE MODEL WITH THE 6 SPEED CONVENTIONAL TRANSMISSION AND NOT THE 7 SPEED DUAL CLUTCH TRANSMISSION. TIME WILL TELL IF THIS LAST REPAIR WILL SOLVE THE NUMEROUS DCT PROBLEMS.
Corrective Action:
10-31-2015 PURCHASED VEHICLE. 10-31-2015. 3-2-2016 MILEAGE 1691, RETURNED VEHICLE BACK TO HYUNDAI DEALER FOR ECM ENGINE CONTROL MODULE & TCM TRANSMISSION CONTROL MODULE SOFTWARE UPDATES PER TY8 HARD SHIFTING COMPLAINTS. 7-22-2016 CAMPAIGN 145 SECONDARY HOOD LATCH REPAIR. 10-21-2017 CAMPAIGN 149 ECM & TCM SOFTWARE UPDATE FOR DCT PROBLEMS. 5-2-2017 T1B ECM SOFTWARE UPDATE FOR DCT PROBLEMS. SOFTWARE UPDATE IMPROVES TRANSMISSION JERKING FROM 0 TO 15 MPH. 5-21-2017 MILEAGE 12,500, OUTSIDE TEMP 70 DEG F, STRANDED ON INTERSTATE, TRANSMISSION IN DRIVE BUT NOT VEHICLE NOT MOVING. VEHICLE TOWED TO DEALER. HYUNDAI SERVICE FINDS FAULTY FUEL TANK PRESSURE SENSOR AND BAD WIRING HARNESS. REPLACES BOTH. 5-23-2017 PICKED UP VEHICLE AND DROVE NORMAL ON WAY HOME. I HAVE LOST CONFIDENCE IN THIS VEHICLE AND WISHED I HAD PURCHASED THE SE MODEL WITH THE 6 SPEED CONVENTIONAL TRANSMISSION AND NOT THE 7 SPEED DUAL CLUTCH TRANSMISSION. TIME WILL TELL IF THIS LAST REPAIR WILL SOLVE THE NUMEROUS DCT PROBLEMS.
Additional Notes:
10-31-2015 PURCHASED VEHICLE. 10-31-2015. 3-2-2016 MILEAGE 1691, RETURNED VEHICLE BACK TO HYUNDAI DEALER FOR ECM ENGINE CONTROL MODULE & TCM TRANSMISSION CONTROL MODULE SOFTWARE UPDATES PER TY8 HARD SHIFTING COMPLAINTS. 7-22-2016 CAMPAIGN 145 SECONDARY HOOD LATCH REPAIR. 10-21-2017 CAMPAIGN 149 ECM & TCM SOFTWARE UPDATE FOR DCT PROBLEMS. 5-2-2017 T1B ECM SOFTWARE UPDATE FOR DCT PROBLEMS. SOFTWARE UPDATE IMPROVES TRANSMISSION JERKING FROM 0 TO 15 MPH. 5-21-2017 MILEAGE 12,500, OUTSIDE TEMP 70 DEG F, STRANDED ON INTERSTATE, TRANSMISSION IN DRIVE BUT NOT VEHICLE NOT MOVING. VEHICLE TOWED TO DEALER. HYUNDAI SERVICE FINDS FAULTY FUEL TANK PRESSURE SENSOR AND BAD WIRING HARNESS. REPLACES BOTH. 5-23-2017 PICKED UP VEHICLE AND DROVE NORMAL ON WAY HOME. I HAVE LOST CONFIDENCE IN THIS VEHICLE AND WISHED I HAD PURCHASED THE SE MODEL WITH THE 6 SPEED CONVENTIONAL TRANSMISSION AND NOT THE 7 SPEED DUAL CLUTCH TRANSMISSION. TIME WILL TELL IF THIS LAST REPAIR WILL SOLVE THE NUMEROUS DCT PROBLEMS.
Mfg Campaign: 10991356
Recall Date: May 24, 2017
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE HAD MY HYUNDAI FOR ONE YEAR AND 2 MONTHS. ABOUT A FEW MONTHS IN I HAD PROBLEMS WITH AFTER STOPPING I TRIED TO HIT THE GAS AND THE CAR WOULD REV UP AND THEN NOT GO ANYWHERE. I HAVE TAKEN IT TO HYUNDAI 4 TIMES NOW BECAUSE THEY HAVE HAD RECALLS AND TRIED TO GET IT FIXED. AFTER THE 3RD TIME I BROUGHT IT IN IT SEEMED TO BE WORKING FINE. I RECENTLY WENT IN TO GET AN OIL CHANGE AND THEY FIXED SOMETHING HOWEVER THAT CAUSED MY CAR TO BE MESSED UP AGAIN BUT THIS TIME WORSE. I WAS ON THE HIGHWAY WHERE IT IS 75 MILES AND MY CAR ALL OF A SUDDEN STARTED SLOWING DOWN. I HIT THE GAS AND IT WOULD NOT GO. ITS LIKE IT KEPT JUMPING IN AND OUT OF GEAR. IT DID THIS FOR THE WHOLE 45 MINS IT TOOK ME TO GET TO WORK ON A BUSY HIGHWAY. IT EVEN WENT AS LOW AS 50 MILES AN HR IN A 75. I HAVE SEVERAL VIDEOS I TOOK SHOWING IT SLOWING DOWN AND THEN REVING UP AND NOT MOVING WHEN HITTING THE GAS. I WAS SO SCARED IT WOULD STALL OUT ALL TOGETHER ON THE HIGHWAY. THIS IS COMPLETELY UNSAFE AND I WAS SCARED I WAS GOING TO HIT.
Corrective Action:
I HAVE HAD MY HYUNDAI FOR ONE YEAR AND 2 MONTHS. ABOUT A FEW MONTHS IN I HAD PROBLEMS WITH AFTER STOPPING I TRIED TO HIT THE GAS AND THE CAR WOULD REV UP AND THEN NOT GO ANYWHERE. I HAVE TAKEN IT TO HYUNDAI 4 TIMES NOW BECAUSE THEY HAVE HAD RECALLS AND TRIED TO GET IT FIXED. AFTER THE 3RD TIME I BROUGHT IT IN IT SEEMED TO BE WORKING FINE. I RECENTLY WENT IN TO GET AN OIL CHANGE AND THEY FIXED SOMETHING HOWEVER THAT CAUSED MY CAR TO BE MESSED UP AGAIN BUT THIS TIME WORSE. I WAS ON THE HIGHWAY WHERE IT IS 75 MILES AND MY CAR ALL OF A SUDDEN STARTED SLOWING DOWN. I HIT THE GAS AND IT WOULD NOT GO. ITS LIKE IT KEPT JUMPING IN AND OUT OF GEAR. IT DID THIS FOR THE WHOLE 45 MINS IT TOOK ME TO GET TO WORK ON A BUSY HIGHWAY. IT EVEN WENT AS LOW AS 50 MILES AN HR IN A 75. I HAVE SEVERAL VIDEOS I TOOK SHOWING IT SLOWING DOWN AND THEN REVING UP AND NOT MOVING WHEN HITTING THE GAS. I WAS SO SCARED IT WOULD STALL OUT ALL TOGETHER ON THE HIGHWAY. THIS IS COMPLETELY UNSAFE AND I WAS SCARED I WAS GOING TO HIT.
Additional Notes:
I HAVE HAD MY HYUNDAI FOR ONE YEAR AND 2 MONTHS. ABOUT A FEW MONTHS IN I HAD PROBLEMS WITH AFTER STOPPING I TRIED TO HIT THE GAS AND THE CAR WOULD REV UP AND THEN NOT GO ANYWHERE. I HAVE TAKEN IT TO HYUNDAI 4 TIMES NOW BECAUSE THEY HAVE HAD RECALLS AND TRIED TO GET IT FIXED. AFTER THE 3RD TIME I BROUGHT IT IN IT SEEMED TO BE WORKING FINE. I RECENTLY WENT IN TO GET AN OIL CHANGE AND THEY FIXED SOMETHING HOWEVER THAT CAUSED MY CAR TO BE MESSED UP AGAIN BUT THIS TIME WORSE. I WAS ON THE HIGHWAY WHERE IT IS 75 MILES AND MY CAR ALL OF A SUDDEN STARTED SLOWING DOWN. I HIT THE GAS AND IT WOULD NOT GO. ITS LIKE IT KEPT JUMPING IN AND OUT OF GEAR. IT DID THIS FOR THE WHOLE 45 MINS IT TOOK ME TO GET TO WORK ON A BUSY HIGHWAY. IT EVEN WENT AS LOW AS 50 MILES AN HR IN A 75. I HAVE SEVERAL VIDEOS I TOOK SHOWING IT SLOWING DOWN AND THEN REVING UP AND NOT MOVING WHEN HITTING THE GAS. I WAS SO SCARED IT WOULD STALL OUT ALL TOGETHER ON THE HIGHWAY. THIS IS COMPLETELY UNSAFE AND I WAS SCARED I WAS GOING TO HIT.
Mfg Campaign: 10991385
Recall Date: May 24, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ANY RECALLS ON THE 7 SPEED DUAL CLUTCH TRANSMISSION THAT IS IN MY LEMON ?
Corrective Action:
ANY RECALLS ON THE 7 SPEED DUAL CLUTCH TRANSMISSION THAT IS IN MY LEMON ?
Additional Notes:
ANY RECALLS ON THE 7 SPEED DUAL CLUTCH TRANSMISSION THAT IS IN MY LEMON ?
Mfg Campaign: 10990909
Recall Date: May 22, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
HORRIBLE ACCELERATION HESITATION...VERY UNSAFE....DEPRESS GAS PEDAL AND NO RESPONSE FOR A FEW SECONDS.
Corrective Action:
HORRIBLE ACCELERATION HESITATION...VERY UNSAFE....DEPRESS GAS PEDAL AND NO RESPONSE FOR A FEW SECONDS.
Additional Notes:
HORRIBLE ACCELERATION HESITATION...VERY UNSAFE....DEPRESS GAS PEDAL AND NO RESPONSE FOR A FEW SECONDS.
Mfg Campaign: 10990649
Recall Date: May 19, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
FAULTY DUAL CLUTCH TRANSMISSION CAUSES THE VEHICLE TO HESITATE WITHOUT WARNING WHEN THE GAS PEDAL IS PUSHED. THIS HAPPENS AT RANDOM TIMES AND WITH DIFFERENT DEGREES OF SEVERITY. THIS HAS HAPPENED ON MANY OCCASIONS AND CREATES A MAJOR SAFETY HAZARD AS THE ACCELERATION MAY NOT BE THERE WHEN NEEDED. HYUNDAI HAS KNOWN THEIR DCT IS FAULTY AND THEY HAVE NOT BEEN ABLE TO FIX THIS PROBLEM AFTER SEVERAL ATTEMPTS, INCLUDING 2 RECALLS FOR THIS ISSUE. LIVES ARE AT RISK FOR NOT ONLY THE DRIVER BUT OTHER DRIVERS AS WELL.
Corrective Action:
FAULTY DUAL CLUTCH TRANSMISSION CAUSES THE VEHICLE TO HESITATE WITHOUT WARNING WHEN THE GAS PEDAL IS PUSHED. THIS HAPPENS AT RANDOM TIMES AND WITH DIFFERENT DEGREES OF SEVERITY. THIS HAS HAPPENED ON MANY OCCASIONS AND CREATES A MAJOR SAFETY HAZARD AS THE ACCELERATION MAY NOT BE THERE WHEN NEEDED. HYUNDAI HAS KNOWN THEIR DCT IS FAULTY AND THEY HAVE NOT BEEN ABLE TO FIX THIS PROBLEM AFTER SEVERAL ATTEMPTS, INCLUDING 2 RECALLS FOR THIS ISSUE. LIVES ARE AT RISK FOR NOT ONLY THE DRIVER BUT OTHER DRIVERS AS WELL.
Additional Notes:
FAULTY DUAL CLUTCH TRANSMISSION CAUSES THE VEHICLE TO HESITATE WITHOUT WARNING WHEN THE GAS PEDAL IS PUSHED. THIS HAPPENS AT RANDOM TIMES AND WITH DIFFERENT DEGREES OF SEVERITY. THIS HAS HAPPENED ON MANY OCCASIONS AND CREATES A MAJOR SAFETY HAZARD AS THE ACCELERATION MAY NOT BE THERE WHEN NEEDED. HYUNDAI HAS KNOWN THEIR DCT IS FAULTY AND THEY HAVE NOT BEEN ABLE TO FIX THIS PROBLEM AFTER SEVERAL ATTEMPTS, INCLUDING 2 RECALLS FOR THIS ISSUE. LIVES ARE AT RISK FOR NOT ONLY THE DRIVER BUT OTHER DRIVERS AS WELL.
Mfg Campaign: 10986278
Recall Date: May 17, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE THE VEHICLE WAS STATIONARY, IT JERKED WHEN THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE WOULD STALL. IT WAS DIAGNOSED THAT THE JERKING CONDITION WAS A FEATURE OF THE VEHICLE DUE TO THE PRESENCE OF A DUAL CLUTCH. THE VEHICLE WAS REPAIRED AND THE CLUTCH ACTUATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE THE VEHICLE WAS STATIONARY, IT JERKED WHEN THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE WOULD STALL. IT WAS DIAGNOSED THAT THE JERKING CONDITION WAS A FEATURE OF THE VEHICLE DUE TO THE PRESENCE OF A DUAL CLUTCH. THE VEHICLE WAS REPAIRED AND THE CLUTCH ACTUATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE THE VEHICLE WAS STATIONARY, IT JERKED WHEN THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE WOULD STALL. IT WAS DIAGNOSED THAT THE JERKING CONDITION WAS A FEATURE OF THE VEHICLE DUE TO THE PRESENCE OF A DUAL CLUTCH. THE VEHICLE WAS REPAIRED AND THE CLUTCH ACTUATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Mfg Campaign: 10985428
Recall Date: May 12, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION DOESN'T ENGAGE AFTER A STOP, LAGS WHEN ACCELERATING ON CITY STREETS, AND OFTEN STUTTERS WHEN ACCELERATING IN TURNS OR ON CITY STREETS. I HAVE TAKEN THE VEHICLE INTO THE DEALER FOR COMPUTER UPDATES THAT WERE SUPPOSED TO FIX THE PROBLEM TWICE AND THE PROBLEMS KEEP OCCURRING. RECENTLY, THIS LED TO MY ALMOST BEING HIT WHEN I WAS TRYING TO PULL OUT IN TRAFFIC AND THE VEHICLE WOULDN'T MOVE THEN SUDDENLY A QUITE A FEW SECONDS LATER IT LURCHED FORWARD. I HAD TO HIT THE BREAKS TO KEEP FROM BEING HIT. THIS HAS HAPPENED BEFORE, BUT THIS TIME A CAR ALMOST HIT ME. I FEEL UNSAFE DRIVING THIS CAR.
Corrective Action:
THE TRANSMISSION DOESN'T ENGAGE AFTER A STOP, LAGS WHEN ACCELERATING ON CITY STREETS, AND OFTEN STUTTERS WHEN ACCELERATING IN TURNS OR ON CITY STREETS. I HAVE TAKEN THE VEHICLE INTO THE DEALER FOR COMPUTER UPDATES THAT WERE SUPPOSED TO FIX THE PROBLEM TWICE AND THE PROBLEMS KEEP OCCURRING. RECENTLY, THIS LED TO MY ALMOST BEING HIT WHEN I WAS TRYING TO PULL OUT IN TRAFFIC AND THE VEHICLE WOULDN'T MOVE THEN SUDDENLY A QUITE A FEW SECONDS LATER IT LURCHED FORWARD. I HAD TO HIT THE BREAKS TO KEEP FROM BEING HIT. THIS HAS HAPPENED BEFORE, BUT THIS TIME A CAR ALMOST HIT ME. I FEEL UNSAFE DRIVING THIS CAR.
Additional Notes:
THE TRANSMISSION DOESN'T ENGAGE AFTER A STOP, LAGS WHEN ACCELERATING ON CITY STREETS, AND OFTEN STUTTERS WHEN ACCELERATING IN TURNS OR ON CITY STREETS. I HAVE TAKEN THE VEHICLE INTO THE DEALER FOR COMPUTER UPDATES THAT WERE SUPPOSED TO FIX THE PROBLEM TWICE AND THE PROBLEMS KEEP OCCURRING. RECENTLY, THIS LED TO MY ALMOST BEING HIT WHEN I WAS TRYING TO PULL OUT IN TRAFFIC AND THE VEHICLE WOULDN'T MOVE THEN SUDDENLY A QUITE A FEW SECONDS LATER IT LURCHED FORWARD. I HAD TO HIT THE BREAKS TO KEEP FROM BEING HIT. THIS HAS HAPPENED BEFORE, BUT THIS TIME A CAR ALMOST HIT ME. I FEEL UNSAFE DRIVING THIS CAR.
Mfg Campaign: 10984262
Recall Date: May 8, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN THE CAR SLOWS DOWN AND THEN SPEEDS UP IN TRAFFIC, TURNING AT STOP SIGNS OR ON STREET LIGHTS, OR PULLING OUT ONTO THE STREET, THE ENGINE WILL HESITATE/FREEZE UP.. THIS RESULTS IN A DELAY OF MOVEMENT FOLLOWED BY THE CAR LUNGING FORWARD WHEN IT DOES BEGIN TO DRIVE AGAIN, CREATING A VERY UNSAFE AND TERRIFYING SITUATION. I INITIALLY TOOK IT IN FOR THE RECALL ON OCTOBER 6, 2016. SINCE THEN I HAVE BROUGHT IT BACK TO THE DEALERSHIP I PURCHASED IT AT TO FIX THE ISSUE TWO MORE TIMES. WHEN I CALLED BACK THE FOURTH TIME I WAS TOLD TO CONTACT HYUNDAI CORPORATE. HYUNDAI CORPORATE HAS ONLY TOLD ME TO NOT DRIVE IN ECO MODE AND TO RETURN TO THE DEALERSHIP TO LEARN ABOUT DRIVING IN THE THREE DIFFERENT MODES. I HAVE ALSO DONE THAT AND BOTH OF THE MEN IN THE SERVICE DEPARTMENT LOOKED VERY CONFUSED AND TOLD ME HYUNDAI DOES NOT TELL THEM TO HAVE CUSTOMERS DRIVE IN ANY PARTICULAR MODE. WHAT THEY DID TELL ME WAS THAT GIVEN MY SITUATION AND IT HAPPENING IN ALL THREE MODES I SHOULD USE THE MODES WHICH FEELS THE SAFEST FOR ME. THIS IS IN NO WAY A SOLUTION AS ALL THREE MODES ARE POTENTIALLY LIFE THREATENING AND I EXPERIENCE THIS MULTIPLE TIMES EVERY SINGLE TIME I DRIVE MY CAR.
Corrective Action:
WHEN THE CAR SLOWS DOWN AND THEN SPEEDS UP IN TRAFFIC, TURNING AT STOP SIGNS OR ON STREET LIGHTS, OR PULLING OUT ONTO THE STREET, THE ENGINE WILL HESITATE/FREEZE UP.. THIS RESULTS IN A DELAY OF MOVEMENT FOLLOWED BY THE CAR LUNGING FORWARD WHEN IT DOES BEGIN TO DRIVE AGAIN, CREATING A VERY UNSAFE AND TERRIFYING SITUATION. I INITIALLY TOOK IT IN FOR THE RECALL ON OCTOBER 6, 2016. SINCE THEN I HAVE BROUGHT IT BACK TO THE DEALERSHIP I PURCHASED IT AT TO FIX THE ISSUE TWO MORE TIMES. WHEN I CALLED BACK THE FOURTH TIME I WAS TOLD TO CONTACT HYUNDAI CORPORATE. HYUNDAI CORPORATE HAS ONLY TOLD ME TO NOT DRIVE IN ECO MODE AND TO RETURN TO THE DEALERSHIP TO LEARN ABOUT DRIVING IN THE THREE DIFFERENT MODES. I HAVE ALSO DONE THAT AND BOTH OF THE MEN IN THE SERVICE DEPARTMENT LOOKED VERY CONFUSED AND TOLD ME HYUNDAI DOES NOT TELL THEM TO HAVE CUSTOMERS DRIVE IN ANY PARTICULAR MODE. WHAT THEY DID TELL ME WAS THAT GIVEN MY SITUATION AND IT HAPPENING IN ALL THREE MODES I SHOULD USE THE MODES WHICH FEELS THE SAFEST FOR ME. THIS IS IN NO WAY A SOLUTION AS ALL THREE MODES ARE POTENTIALLY LIFE THREATENING AND I EXPERIENCE THIS MULTIPLE TIMES EVERY SINGLE TIME I DRIVE MY CAR.
Additional Notes:
WHEN THE CAR SLOWS DOWN AND THEN SPEEDS UP IN TRAFFIC, TURNING AT STOP SIGNS OR ON STREET LIGHTS, OR PULLING OUT ONTO THE STREET, THE ENGINE WILL HESITATE/FREEZE UP.. THIS RESULTS IN A DELAY OF MOVEMENT FOLLOWED BY THE CAR LUNGING FORWARD WHEN IT DOES BEGIN TO DRIVE AGAIN, CREATING A VERY UNSAFE AND TERRIFYING SITUATION. I INITIALLY TOOK IT IN FOR THE RECALL ON OCTOBER 6, 2016. SINCE THEN I HAVE BROUGHT IT BACK TO THE DEALERSHIP I PURCHASED IT AT TO FIX THE ISSUE TWO MORE TIMES. WHEN I CALLED BACK THE FOURTH TIME I WAS TOLD TO CONTACT HYUNDAI CORPORATE. HYUNDAI CORPORATE HAS ONLY TOLD ME TO NOT DRIVE IN ECO MODE AND TO RETURN TO THE DEALERSHIP TO LEARN ABOUT DRIVING IN THE THREE DIFFERENT MODES. I HAVE ALSO DONE THAT AND BOTH OF THE MEN IN THE SERVICE DEPARTMENT LOOKED VERY CONFUSED AND TOLD ME HYUNDAI DOES NOT TELL THEM TO HAVE CUSTOMERS DRIVE IN ANY PARTICULAR MODE. WHAT THEY DID TELL ME WAS THAT GIVEN MY SITUATION AND IT HAPPENING IN ALL THREE MODES I SHOULD USE THE MODES WHICH FEELS THE SAFEST FOR ME. THIS IS IN NO WAY A SOLUTION AS ALL THREE MODES ARE POTENTIALLY LIFE THREATENING AND I EXPERIENCE THIS MULTIPLE TIMES EVERY SINGLE TIME I DRIVE MY CAR.
Mfg Campaign: 10981266
Recall Date: Apr 28, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2016 HYUNDAI TUCSON TURBO. WHEN I FIRST GOT IT I THOUGHT THE GAS PEDAL WAS STICKING BUT COME TO FIND OUT IT WAS A TRANSMISSION PROBLEM. THE TRANSMISSION HAS BEEN "UPDATED " TWICE BUT THE CAR CONTINUES TO CHOKE WHEN YOU STEP ON THE GAS AND THEN LURCH FORWARD. I BELIEVE I AM GOING TO REAR END SOMEONE. EVERYTIME I VISIT THE DEALERSHIP I COMPLAIN ABOUT THIS PROBLEM AND THEIR SOLUTION IS TO "DRIVE IT LIKE A STICK SHIFT". I BOUGHT AN AUTOMATIC........
Corrective Action:
I HAVE A 2016 HYUNDAI TUCSON TURBO. WHEN I FIRST GOT IT I THOUGHT THE GAS PEDAL WAS STICKING BUT COME TO FIND OUT IT WAS A TRANSMISSION PROBLEM. THE TRANSMISSION HAS BEEN "UPDATED " TWICE BUT THE CAR CONTINUES TO CHOKE WHEN YOU STEP ON THE GAS AND THEN LURCH FORWARD. I BELIEVE I AM GOING TO REAR END SOMEONE. EVERYTIME I VISIT THE DEALERSHIP I COMPLAIN ABOUT THIS PROBLEM AND THEIR SOLUTION IS TO "DRIVE IT LIKE A STICK SHIFT". I BOUGHT AN AUTOMATIC........
Additional Notes:
I HAVE A 2016 HYUNDAI TUCSON TURBO. WHEN I FIRST GOT IT I THOUGHT THE GAS PEDAL WAS STICKING BUT COME TO FIND OUT IT WAS A TRANSMISSION PROBLEM. THE TRANSMISSION HAS BEEN "UPDATED " TWICE BUT THE CAR CONTINUES TO CHOKE WHEN YOU STEP ON THE GAS AND THEN LURCH FORWARD. I BELIEVE I AM GOING TO REAR END SOMEONE. EVERYTIME I VISIT THE DEALERSHIP I COMPLAIN ABOUT THIS PROBLEM AND THEIR SOLUTION IS TO "DRIVE IT LIKE A STICK SHIFT". I BOUGHT AN AUTOMATIC........
Mfg Campaign: 10979709
Recall Date: Apr 21, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
Corrective Action:
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
Additional Notes:
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
Mfg Campaign: 10979040
Recall Date: Apr 18, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
Corrective Action:
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
Additional Notes:
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
Mfg Campaign: 10979040
Recall Date: Apr 18, 2017
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
Corrective Action:
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
Additional Notes:
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
Mfg Campaign: 10979040
Recall Date: Apr 18, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
DANGEROUS VEHICLE - SAME THING AS PREVIOUS COMPLAINT. YOU NEVER KNOW WHEN YOU HAVE ACCELERATION AND ARE FEARFUL OF GOING INTO TRAFFIC. ALSO ON A HOT DAY THE AIR CONDITION WOULD NOT WORK AND THEY COULD NOT DUPLICATE.
Corrective Action:
DANGEROUS VEHICLE - SAME THING AS PREVIOUS COMPLAINT. YOU NEVER KNOW WHEN YOU HAVE ACCELERATION AND ARE FEARFUL OF GOING INTO TRAFFIC. ALSO ON A HOT DAY THE AIR CONDITION WOULD NOT WORK AND THEY COULD NOT DUPLICATE.
Additional Notes:
DANGEROUS VEHICLE - SAME THING AS PREVIOUS COMPLAINT. YOU NEVER KNOW WHEN YOU HAVE ACCELERATION AND ARE FEARFUL OF GOING INTO TRAFFIC. ALSO ON A HOT DAY THE AIR CONDITION WOULD NOT WORK AND THEY COULD NOT DUPLICATE.
Mfg Campaign: 10979043
Recall Date: Apr 18, 2017
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