Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DANGEROUS VEHICLE - SAME THING AS PREVIOUS COMPLAINT. YOU NEVER KNOW WHEN YOU HAVE ACCELERATION AND ARE FEARFUL OF GOING INTO TRAFFIC. ALSO ON A HOT DAY THE AIR CONDITION WOULD NOT WORK AND THEY COULD NOT DUPLICATE.
Corrective Action:
DANGEROUS VEHICLE - SAME THING AS PREVIOUS COMPLAINT. YOU NEVER KNOW WHEN YOU HAVE ACCELERATION AND ARE FEARFUL OF GOING INTO TRAFFIC. ALSO ON A HOT DAY THE AIR CONDITION WOULD NOT WORK AND THEY COULD NOT DUPLICATE.
Additional Notes:
DANGEROUS VEHICLE - SAME THING AS PREVIOUS COMPLAINT. YOU NEVER KNOW WHEN YOU HAVE ACCELERATION AND ARE FEARFUL OF GOING INTO TRAFFIC. ALSO ON A HOT DAY THE AIR CONDITION WOULD NOT WORK AND THEY COULD NOT DUPLICATE.
Mfg Campaign: 10979043
Recall Date: Apr 18, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
Corrective Action:
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
Additional Notes:
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
Mfg Campaign: 10979048
Recall Date: Apr 18, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
Corrective Action:
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
Additional Notes:
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
Mfg Campaign: 10979048
Recall Date: Apr 18, 2017
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
Corrective Action:
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
Additional Notes:
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
Mfg Campaign: 10979048
Recall Date: Apr 18, 2017
Hyundai Motor America
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I HAVE HAD TWO EMERGENCY RECALLS DUE TO TRANSMISSION SLIPPING, JERKING AT SLOW SPEEDS, ALMOST STALLING OUT AND ACTCELLERATING ABNORMALLY WITH THE RPM'S RACING. DURING EACH RECALL, THE DEALERSHIP COMPLETES AN UPDATED SOFTWARE ON THE TRANSMISSION AND WHEN I LEAVE THE DEALERSHIP, MY VEHICLE NOTICEABLY DRIVES MUCH SMOOTHER AND NORMAL. A FEW DAYS LATER, THE TUCSON TRANSMISSION PROBLEM BEGINS ALL OVER AGAIN LIKE THE IT ACTED BEFORE. I FEEL THIS 2016 HYUNDAI TUSCON ECO 1.6LT SUV IS A DANGER TO MYSELF AND OTHER VEHICLES ON THE ROAD. WHAT IS MY RECOURSE ON THIS CONTINUOUS TRANSMISSION PROBLEM? IT HAS ABOUT 11K IN MILEAGE. CAN THIS VEHICLE BE LEMON LAW'D AS I HAVE OWNED IT FOR UNDER A YEAR?
Corrective Action:
I HAVE HAD TWO EMERGENCY RECALLS DUE TO TRANSMISSION SLIPPING, JERKING AT SLOW SPEEDS, ALMOST STALLING OUT AND ACTCELLERATING ABNORMALLY WITH THE RPM'S RACING. DURING EACH RECALL, THE DEALERSHIP COMPLETES AN UPDATED SOFTWARE ON THE TRANSMISSION AND WHEN I LEAVE THE DEALERSHIP, MY VEHICLE NOTICEABLY DRIVES MUCH SMOOTHER AND NORMAL. A FEW DAYS LATER, THE TUCSON TRANSMISSION PROBLEM BEGINS ALL OVER AGAIN LIKE THE IT ACTED BEFORE. I FEEL THIS 2016 HYUNDAI TUSCON ECO 1.6LT SUV IS A DANGER TO MYSELF AND OTHER VEHICLES ON THE ROAD. WHAT IS MY RECOURSE ON THIS CONTINUOUS TRANSMISSION PROBLEM? IT HAS ABOUT 11K IN MILEAGE. CAN THIS VEHICLE BE LEMON LAW'D AS I HAVE OWNED IT FOR UNDER A YEAR?
Additional Notes:
I HAVE HAD TWO EMERGENCY RECALLS DUE TO TRANSMISSION SLIPPING, JERKING AT SLOW SPEEDS, ALMOST STALLING OUT AND ACTCELLERATING ABNORMALLY WITH THE RPM'S RACING. DURING EACH RECALL, THE DEALERSHIP COMPLETES AN UPDATED SOFTWARE ON THE TRANSMISSION AND WHEN I LEAVE THE DEALERSHIP, MY VEHICLE NOTICEABLY DRIVES MUCH SMOOTHER AND NORMAL. A FEW DAYS LATER, THE TUCSON TRANSMISSION PROBLEM BEGINS ALL OVER AGAIN LIKE THE IT ACTED BEFORE. I FEEL THIS 2016 HYUNDAI TUSCON ECO 1.6LT SUV IS A DANGER TO MYSELF AND OTHER VEHICLES ON THE ROAD. WHAT IS MY RECOURSE ON THIS CONTINUOUS TRANSMISSION PROBLEM? IT HAS ABOUT 11K IN MILEAGE. CAN THIS VEHICLE BE LEMON LAW'D AS I HAVE OWNED IT FOR UNDER A YEAR?
Mfg Campaign: 10972359
Recall Date: Apr 14, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE HAD TWO EMERGENCY RECALLS DUE TO TRANSMISSION SLIPPING, JERKING AT SLOW SPEEDS, ALMOST STALLING OUT AND ACTCELLERATING ABNORMALLY WITH THE RPM'S RACING. DURING EACH RECALL, THE DEALERSHIP COMPLETES AN UPDATED SOFTWARE ON THE TRANSMISSION AND WHEN I LEAVE THE DEALERSHIP, MY VEHICLE NOTICEABLY DRIVES MUCH SMOOTHER AND NORMAL. A FEW DAYS LATER, THE TUCSON TRANSMISSION PROBLEM BEGINS ALL OVER AGAIN LIKE THE IT ACTED BEFORE. I FEEL THIS 2016 HYUNDAI TUSCON ECO 1.6LT SUV IS A DANGER TO MYSELF AND OTHER VEHICLES ON THE ROAD. WHAT IS MY RECOURSE ON THIS CONTINUOUS TRANSMISSION PROBLEM? IT HAS ABOUT 11K IN MILEAGE. CAN THIS VEHICLE BE LEMON LAW'D AS I HAVE OWNED IT FOR UNDER A YEAR?
Corrective Action:
I HAVE HAD TWO EMERGENCY RECALLS DUE TO TRANSMISSION SLIPPING, JERKING AT SLOW SPEEDS, ALMOST STALLING OUT AND ACTCELLERATING ABNORMALLY WITH THE RPM'S RACING. DURING EACH RECALL, THE DEALERSHIP COMPLETES AN UPDATED SOFTWARE ON THE TRANSMISSION AND WHEN I LEAVE THE DEALERSHIP, MY VEHICLE NOTICEABLY DRIVES MUCH SMOOTHER AND NORMAL. A FEW DAYS LATER, THE TUCSON TRANSMISSION PROBLEM BEGINS ALL OVER AGAIN LIKE THE IT ACTED BEFORE. I FEEL THIS 2016 HYUNDAI TUSCON ECO 1.6LT SUV IS A DANGER TO MYSELF AND OTHER VEHICLES ON THE ROAD. WHAT IS MY RECOURSE ON THIS CONTINUOUS TRANSMISSION PROBLEM? IT HAS ABOUT 11K IN MILEAGE. CAN THIS VEHICLE BE LEMON LAW'D AS I HAVE OWNED IT FOR UNDER A YEAR?
Additional Notes:
I HAVE HAD TWO EMERGENCY RECALLS DUE TO TRANSMISSION SLIPPING, JERKING AT SLOW SPEEDS, ALMOST STALLING OUT AND ACTCELLERATING ABNORMALLY WITH THE RPM'S RACING. DURING EACH RECALL, THE DEALERSHIP COMPLETES AN UPDATED SOFTWARE ON THE TRANSMISSION AND WHEN I LEAVE THE DEALERSHIP, MY VEHICLE NOTICEABLY DRIVES MUCH SMOOTHER AND NORMAL. A FEW DAYS LATER, THE TUCSON TRANSMISSION PROBLEM BEGINS ALL OVER AGAIN LIKE THE IT ACTED BEFORE. I FEEL THIS 2016 HYUNDAI TUSCON ECO 1.6LT SUV IS A DANGER TO MYSELF AND OTHER VEHICLES ON THE ROAD. WHAT IS MY RECOURSE ON THIS CONTINUOUS TRANSMISSION PROBLEM? IT HAS ABOUT 11K IN MILEAGE. CAN THIS VEHICLE BE LEMON LAW'D AS I HAVE OWNED IT FOR UNDER A YEAR?
Mfg Campaign: 10972359
Recall Date: Apr 14, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THERE ARE SEVERAL PROBLEMS. THE DUAL CLUTCH AN AUTOMATED MANUAL TRANSMISSION ON MY 1.6-LITER TURBO VERSION HESITATES UP TO SEVERAL SECONDS WHEN ACCELERATING, THIS CAN OCCUR WHEN TURNING, ACCELERATING FROM A FULL STOP, MOVING AT A SLOW SPEED 1-5MPH. THE TACHOMETER REVS UP BUT THE CAR STAYS STATIONARY. THIS HAPPENS MULTIPLE TIMES A WEEK. THE SCARIEST TIME WAS WHEN I WAS ATTEMPTING TO MERGE ON THE HIGHWAY AND THE CAR DID NOT ACCELERATE AND CARS HAD TO SWERVE TO AVOID HITTING ME.. ADDITIONALLY IF YOU ARE IN BUMPER TO BUMPER TRAFFIC INCHING ALONG, IT HESITATES TO ACCELERATE AND WHEN IT FINALLY DOES, YOU'RE AFRAID YOU WILL HIT THE CAR IN FRONT OF YOU. I HAVE FOUND WHEN INCHING ALONG 1-5 MPH DURING RUSH HOUR TRAFFIC THAT I MUST LEAVE 1-2 CAR LENGTHS IN FRONT OF ME DUE TO THE LURCHING AND HESITATION. SUPPOSEDLY THE RECALL IN SEPTEMBER 2016 FIXED THIS ISSUE BUT IT DID NOT. WHEN I CONTACTED HYUNDAI MOTOR COMPANY HEADQUARTERS, THEY TOLD ME THE CAR IS WORKING AS DESIGNED. SO THEY DESIGNED IT TO LURCH AND NOT ACCELERATE? DOESN'T SEEM RIGHT TO ME. I HAVE DOCUMENTATION OF MY CONTACTS WITH THE LOCAL DEALER AND CORPORATE, BUT NOT WITH ME TODAY.
Corrective Action:
THERE ARE SEVERAL PROBLEMS. THE DUAL CLUTCH AN AUTOMATED MANUAL TRANSMISSION ON MY 1.6-LITER TURBO VERSION HESITATES UP TO SEVERAL SECONDS WHEN ACCELERATING, THIS CAN OCCUR WHEN TURNING, ACCELERATING FROM A FULL STOP, MOVING AT A SLOW SPEED 1-5MPH. THE TACHOMETER REVS UP BUT THE CAR STAYS STATIONARY. THIS HAPPENS MULTIPLE TIMES A WEEK. THE SCARIEST TIME WAS WHEN I WAS ATTEMPTING TO MERGE ON THE HIGHWAY AND THE CAR DID NOT ACCELERATE AND CARS HAD TO SWERVE TO AVOID HITTING ME.. ADDITIONALLY IF YOU ARE IN BUMPER TO BUMPER TRAFFIC INCHING ALONG, IT HESITATES TO ACCELERATE AND WHEN IT FINALLY DOES, YOU'RE AFRAID YOU WILL HIT THE CAR IN FRONT OF YOU. I HAVE FOUND WHEN INCHING ALONG 1-5 MPH DURING RUSH HOUR TRAFFIC THAT I MUST LEAVE 1-2 CAR LENGTHS IN FRONT OF ME DUE TO THE LURCHING AND HESITATION. SUPPOSEDLY THE RECALL IN SEPTEMBER 2016 FIXED THIS ISSUE BUT IT DID NOT. WHEN I CONTACTED HYUNDAI MOTOR COMPANY HEADQUARTERS, THEY TOLD ME THE CAR IS WORKING AS DESIGNED. SO THEY DESIGNED IT TO LURCH AND NOT ACCELERATE? DOESN'T SEEM RIGHT TO ME. I HAVE DOCUMENTATION OF MY CONTACTS WITH THE LOCAL DEALER AND CORPORATE, BUT NOT WITH ME TODAY.
Additional Notes:
THERE ARE SEVERAL PROBLEMS. THE DUAL CLUTCH AN AUTOMATED MANUAL TRANSMISSION ON MY 1.6-LITER TURBO VERSION HESITATES UP TO SEVERAL SECONDS WHEN ACCELERATING, THIS CAN OCCUR WHEN TURNING, ACCELERATING FROM A FULL STOP, MOVING AT A SLOW SPEED 1-5MPH. THE TACHOMETER REVS UP BUT THE CAR STAYS STATIONARY. THIS HAPPENS MULTIPLE TIMES A WEEK. THE SCARIEST TIME WAS WHEN I WAS ATTEMPTING TO MERGE ON THE HIGHWAY AND THE CAR DID NOT ACCELERATE AND CARS HAD TO SWERVE TO AVOID HITTING ME.. ADDITIONALLY IF YOU ARE IN BUMPER TO BUMPER TRAFFIC INCHING ALONG, IT HESITATES TO ACCELERATE AND WHEN IT FINALLY DOES, YOU'RE AFRAID YOU WILL HIT THE CAR IN FRONT OF YOU. I HAVE FOUND WHEN INCHING ALONG 1-5 MPH DURING RUSH HOUR TRAFFIC THAT I MUST LEAVE 1-2 CAR LENGTHS IN FRONT OF ME DUE TO THE LURCHING AND HESITATION. SUPPOSEDLY THE RECALL IN SEPTEMBER 2016 FIXED THIS ISSUE BUT IT DID NOT. WHEN I CONTACTED HYUNDAI MOTOR COMPANY HEADQUARTERS, THEY TOLD ME THE CAR IS WORKING AS DESIGNED. SO THEY DESIGNED IT TO LURCH AND NOT ACCELERATE? DOESN'T SEEM RIGHT TO ME. I HAVE DOCUMENTATION OF MY CONTACTS WITH THE LOCAL DEALER AND CORPORATE, BUT NOT WITH ME TODAY.
Mfg Campaign: 10972043
Recall Date: Apr 12, 2017
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THERE ARE SEVERAL PROBLEMS. THE DUAL CLUTCH AN AUTOMATED MANUAL TRANSMISSION ON MY 1.6-LITER TURBO VERSION HESITATES UP TO SEVERAL SECONDS WHEN ACCELERATING, THIS CAN OCCUR WHEN TURNING, ACCELERATING FROM A FULL STOP, MOVING AT A SLOW SPEED 1-5MPH. THE TACHOMETER REVS UP BUT THE CAR STAYS STATIONARY. THIS HAPPENS MULTIPLE TIMES A WEEK. THE SCARIEST TIME WAS WHEN I WAS ATTEMPTING TO MERGE ON THE HIGHWAY AND THE CAR DID NOT ACCELERATE AND CARS HAD TO SWERVE TO AVOID HITTING ME.. ADDITIONALLY IF YOU ARE IN BUMPER TO BUMPER TRAFFIC INCHING ALONG, IT HESITATES TO ACCELERATE AND WHEN IT FINALLY DOES, YOU'RE AFRAID YOU WILL HIT THE CAR IN FRONT OF YOU. I HAVE FOUND WHEN INCHING ALONG 1-5 MPH DURING RUSH HOUR TRAFFIC THAT I MUST LEAVE 1-2 CAR LENGTHS IN FRONT OF ME DUE TO THE LURCHING AND HESITATION. SUPPOSEDLY THE RECALL IN SEPTEMBER 2016 FIXED THIS ISSUE BUT IT DID NOT. WHEN I CONTACTED HYUNDAI MOTOR COMPANY HEADQUARTERS, THEY TOLD ME THE CAR IS WORKING AS DESIGNED. SO THEY DESIGNED IT TO LURCH AND NOT ACCELERATE? DOESN'T SEEM RIGHT TO ME. I HAVE DOCUMENTATION OF MY CONTACTS WITH THE LOCAL DEALER AND CORPORATE, BUT NOT WITH ME TODAY.
Corrective Action:
THERE ARE SEVERAL PROBLEMS. THE DUAL CLUTCH AN AUTOMATED MANUAL TRANSMISSION ON MY 1.6-LITER TURBO VERSION HESITATES UP TO SEVERAL SECONDS WHEN ACCELERATING, THIS CAN OCCUR WHEN TURNING, ACCELERATING FROM A FULL STOP, MOVING AT A SLOW SPEED 1-5MPH. THE TACHOMETER REVS UP BUT THE CAR STAYS STATIONARY. THIS HAPPENS MULTIPLE TIMES A WEEK. THE SCARIEST TIME WAS WHEN I WAS ATTEMPTING TO MERGE ON THE HIGHWAY AND THE CAR DID NOT ACCELERATE AND CARS HAD TO SWERVE TO AVOID HITTING ME.. ADDITIONALLY IF YOU ARE IN BUMPER TO BUMPER TRAFFIC INCHING ALONG, IT HESITATES TO ACCELERATE AND WHEN IT FINALLY DOES, YOU'RE AFRAID YOU WILL HIT THE CAR IN FRONT OF YOU. I HAVE FOUND WHEN INCHING ALONG 1-5 MPH DURING RUSH HOUR TRAFFIC THAT I MUST LEAVE 1-2 CAR LENGTHS IN FRONT OF ME DUE TO THE LURCHING AND HESITATION. SUPPOSEDLY THE RECALL IN SEPTEMBER 2016 FIXED THIS ISSUE BUT IT DID NOT. WHEN I CONTACTED HYUNDAI MOTOR COMPANY HEADQUARTERS, THEY TOLD ME THE CAR IS WORKING AS DESIGNED. SO THEY DESIGNED IT TO LURCH AND NOT ACCELERATE? DOESN'T SEEM RIGHT TO ME. I HAVE DOCUMENTATION OF MY CONTACTS WITH THE LOCAL DEALER AND CORPORATE, BUT NOT WITH ME TODAY.
Additional Notes:
THERE ARE SEVERAL PROBLEMS. THE DUAL CLUTCH AN AUTOMATED MANUAL TRANSMISSION ON MY 1.6-LITER TURBO VERSION HESITATES UP TO SEVERAL SECONDS WHEN ACCELERATING, THIS CAN OCCUR WHEN TURNING, ACCELERATING FROM A FULL STOP, MOVING AT A SLOW SPEED 1-5MPH. THE TACHOMETER REVS UP BUT THE CAR STAYS STATIONARY. THIS HAPPENS MULTIPLE TIMES A WEEK. THE SCARIEST TIME WAS WHEN I WAS ATTEMPTING TO MERGE ON THE HIGHWAY AND THE CAR DID NOT ACCELERATE AND CARS HAD TO SWERVE TO AVOID HITTING ME.. ADDITIONALLY IF YOU ARE IN BUMPER TO BUMPER TRAFFIC INCHING ALONG, IT HESITATES TO ACCELERATE AND WHEN IT FINALLY DOES, YOU'RE AFRAID YOU WILL HIT THE CAR IN FRONT OF YOU. I HAVE FOUND WHEN INCHING ALONG 1-5 MPH DURING RUSH HOUR TRAFFIC THAT I MUST LEAVE 1-2 CAR LENGTHS IN FRONT OF ME DUE TO THE LURCHING AND HESITATION. SUPPOSEDLY THE RECALL IN SEPTEMBER 2016 FIXED THIS ISSUE BUT IT DID NOT. WHEN I CONTACTED HYUNDAI MOTOR COMPANY HEADQUARTERS, THEY TOLD ME THE CAR IS WORKING AS DESIGNED. SO THEY DESIGNED IT TO LURCH AND NOT ACCELERATE? DOESN'T SEEM RIGHT TO ME. I HAVE DOCUMENTATION OF MY CONTACTS WITH THE LOCAL DEALER AND CORPORATE, BUT NOT WITH ME TODAY.
Mfg Campaign: 10972043
Recall Date: Apr 12, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HESITATES, JERKS, JUMPS WHEN STARTING UP FROM A SLOW OR STOPPED POSITION. WHEN CROSSING TRAFFIC, TURNING LEFT, I HAVE TO BE CERTAIN I HAVE PLENTY OF ROOM IN CASE THE CAR HESITATES. EXTREMELY UNSAFE! I PURCHASED THE CAR 7/29/2016 AND I HAVE HAD THE CAR INTO THE DEALERSHIP 5 TIMES FOR THE SAME PROBLEM SINCE THEN. THE FIRST 4 TIMES I HAD THE CAR IN THEY UPDATED THE TRANSMISSION SOFTWARE. ON ONE OCCASION THERE HAD BEEN AN ACTUAL RECALL, HOWEVER IT DID NOT FIX THE PROBLEM. ON THE LAST TIME I HAD THE CAR IN, I ASKED THE SERVICE MANAGER TO RIDE WITH ME. THE CAR DID HESITATE, JERK COMING OUT OF A STOP AT A STOP SIGN AND HE TOLD ME THAT WAS HOW THE TRANSMISSION WAS SUPPOSED TO ACT AND THAT I NEEDED TO LEARN HOW TO DRIVE THE CAR. IT WOULD PREFORM BETTER IN THE SPORT MODE. THE CAR CONTINUES TO REPEAT THE SAME HESITATION ON AN ALMOST DAILY BASIS. I WILL BE CONTACTING HYUNDAI CORPORATE TO SEE IF VEHICLE IS COVERED UNDER LEMON LAW.
Corrective Action:
VEHICLE HESITATES, JERKS, JUMPS WHEN STARTING UP FROM A SLOW OR STOPPED POSITION. WHEN CROSSING TRAFFIC, TURNING LEFT, I HAVE TO BE CERTAIN I HAVE PLENTY OF ROOM IN CASE THE CAR HESITATES. EXTREMELY UNSAFE! I PURCHASED THE CAR 7/29/2016 AND I HAVE HAD THE CAR INTO THE DEALERSHIP 5 TIMES FOR THE SAME PROBLEM SINCE THEN. THE FIRST 4 TIMES I HAD THE CAR IN THEY UPDATED THE TRANSMISSION SOFTWARE. ON ONE OCCASION THERE HAD BEEN AN ACTUAL RECALL, HOWEVER IT DID NOT FIX THE PROBLEM. ON THE LAST TIME I HAD THE CAR IN, I ASKED THE SERVICE MANAGER TO RIDE WITH ME. THE CAR DID HESITATE, JERK COMING OUT OF A STOP AT A STOP SIGN AND HE TOLD ME THAT WAS HOW THE TRANSMISSION WAS SUPPOSED TO ACT AND THAT I NEEDED TO LEARN HOW TO DRIVE THE CAR. IT WOULD PREFORM BETTER IN THE SPORT MODE. THE CAR CONTINUES TO REPEAT THE SAME HESITATION ON AN ALMOST DAILY BASIS. I WILL BE CONTACTING HYUNDAI CORPORATE TO SEE IF VEHICLE IS COVERED UNDER LEMON LAW.
Additional Notes:
VEHICLE HESITATES, JERKS, JUMPS WHEN STARTING UP FROM A SLOW OR STOPPED POSITION. WHEN CROSSING TRAFFIC, TURNING LEFT, I HAVE TO BE CERTAIN I HAVE PLENTY OF ROOM IN CASE THE CAR HESITATES. EXTREMELY UNSAFE! I PURCHASED THE CAR 7/29/2016 AND I HAVE HAD THE CAR INTO THE DEALERSHIP 5 TIMES FOR THE SAME PROBLEM SINCE THEN. THE FIRST 4 TIMES I HAD THE CAR IN THEY UPDATED THE TRANSMISSION SOFTWARE. ON ONE OCCASION THERE HAD BEEN AN ACTUAL RECALL, HOWEVER IT DID NOT FIX THE PROBLEM. ON THE LAST TIME I HAD THE CAR IN, I ASKED THE SERVICE MANAGER TO RIDE WITH ME. THE CAR DID HESITATE, JERK COMING OUT OF A STOP AT A STOP SIGN AND HE TOLD ME THAT WAS HOW THE TRANSMISSION WAS SUPPOSED TO ACT AND THAT I NEEDED TO LEARN HOW TO DRIVE THE CAR. IT WOULD PREFORM BETTER IN THE SPORT MODE. THE CAR CONTINUES TO REPEAT THE SAME HESITATION ON AN ALMOST DAILY BASIS. I WILL BE CONTACTING HYUNDAI CORPORATE TO SEE IF VEHICLE IS COVERED UNDER LEMON LAW.
Mfg Campaign: 10971252
Recall Date: Apr 8, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED THE CAR IN NOVEMBER 2015. I ALWAYS HAD A SLIGHT JERKING OF THE CAR WHILE IN TRAFFIC OR TAKING OFF FROM A STOP SIGN. I WOULD SAY TOWARDS THE END OF THE SUMMER OF 2016 IT GOT MUCH WORSE. TO THE POINT WHERE I'M TERRIFIED TO DRIVE IT IN TRAFFIC. I COMMUTE ALMOST 40 MILES EACH WAY TO WORK EVERY DAY AND MY HEART IS IN MY THROAT EVERY TIME I'M BEHIND THE WHEEL IN TRAFFIC AFRAID I'M GOING TO GET REAR ENDED. HYUNDAI CAME OUT WITH THE RECALL ON THE DCT (DUAL CLUTCH TRANSMISSION) THAT WAS SUPPOSE TO FIX THE PROBLEM. I HAD MY CAR SERVICED FOR THE RECALL IN OCTOBER 2016 AND IT NEVER FIXED THE PROBLEM. I BROUGHT IT IN TO GET SERVICED AGAIN ON APRIL 1, 2017 FOR THE SAME EXACT RECALL AND HERE I AM AGAIN STILL HAVING THE SAME PROBLEM. I HAVE A INFANT AND I AM TERRIFIED TO HAVE MY FAMILY IN THIS CAR.
Corrective Action:
I PURCHASED THE CAR IN NOVEMBER 2015. I ALWAYS HAD A SLIGHT JERKING OF THE CAR WHILE IN TRAFFIC OR TAKING OFF FROM A STOP SIGN. I WOULD SAY TOWARDS THE END OF THE SUMMER OF 2016 IT GOT MUCH WORSE. TO THE POINT WHERE I'M TERRIFIED TO DRIVE IT IN TRAFFIC. I COMMUTE ALMOST 40 MILES EACH WAY TO WORK EVERY DAY AND MY HEART IS IN MY THROAT EVERY TIME I'M BEHIND THE WHEEL IN TRAFFIC AFRAID I'M GOING TO GET REAR ENDED. HYUNDAI CAME OUT WITH THE RECALL ON THE DCT (DUAL CLUTCH TRANSMISSION) THAT WAS SUPPOSE TO FIX THE PROBLEM. I HAD MY CAR SERVICED FOR THE RECALL IN OCTOBER 2016 AND IT NEVER FIXED THE PROBLEM. I BROUGHT IT IN TO GET SERVICED AGAIN ON APRIL 1, 2017 FOR THE SAME EXACT RECALL AND HERE I AM AGAIN STILL HAVING THE SAME PROBLEM. I HAVE A INFANT AND I AM TERRIFIED TO HAVE MY FAMILY IN THIS CAR.
Additional Notes:
I PURCHASED THE CAR IN NOVEMBER 2015. I ALWAYS HAD A SLIGHT JERKING OF THE CAR WHILE IN TRAFFIC OR TAKING OFF FROM A STOP SIGN. I WOULD SAY TOWARDS THE END OF THE SUMMER OF 2016 IT GOT MUCH WORSE. TO THE POINT WHERE I'M TERRIFIED TO DRIVE IT IN TRAFFIC. I COMMUTE ALMOST 40 MILES EACH WAY TO WORK EVERY DAY AND MY HEART IS IN MY THROAT EVERY TIME I'M BEHIND THE WHEEL IN TRAFFIC AFRAID I'M GOING TO GET REAR ENDED. HYUNDAI CAME OUT WITH THE RECALL ON THE DCT (DUAL CLUTCH TRANSMISSION) THAT WAS SUPPOSE TO FIX THE PROBLEM. I HAD MY CAR SERVICED FOR THE RECALL IN OCTOBER 2016 AND IT NEVER FIXED THE PROBLEM. I BROUGHT IT IN TO GET SERVICED AGAIN ON APRIL 1, 2017 FOR THE SAME EXACT RECALL AND HERE I AM AGAIN STILL HAVING THE SAME PROBLEM. I HAVE A INFANT AND I AM TERRIFIED TO HAVE MY FAMILY IN THIS CAR.
Mfg Campaign: 10970487
Recall Date: Apr 4, 2017
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WE PURCHASED A 2016 TUCSON LIMITED ON BLACK FRIDAY OF 2016. THIS VEHICLE WAS EQUIPPED WITH THE AUTONOMOUS EMERGENCY BRAKING (AEB) SAFETY OPTION, AS IS ADVERTISED AND DEMONSTRATED ON THE HYUNDAI WEBSITE WITH VIDEO. WE EXPERIENCED A MINOR FRONT-END COLLISION AT APPROXIMATELY 8-10 MPH WHILE MERGING INTO TRAFFIC AT A YIELD FROM HIGHWAY EXIT RAMP. BASED ON THE ADVERTISED FUNCTION AND VIDEO, SHOULD HAVE BEEN PREVENTED BY THE AEB. SUBSEQUENT TO THIS COLLISION, WE BEGAN SEEING INTERMITTENT WARNING NOTIFICATIONS TO CLEAN THE FRONT RADAR EVEN THOUGH THERE WAS NO DIRT OR ANY OBSTRUCTION. THESE MESSAGES WOULD SPONTANEOUSLY CLEAR AFTER APPROXIMATELY 30-60 SECONDS. WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE EVALUATED. THE VEHICLE WAS WITH THE DEALERSHIP FOR ALMOST TWO WEEKS AND AFTER EXTENSIVE TESTING - WHICH INCLUDED MULTIPLE ROAD TESTS, MULTIPLE SIMULATED OBSTRUCTION DETECTION, A PEDESTRIAN CHALLENGE BY THE SERVICE MANAGER, LITERATURE REVIEWS, AND AN ONSITE EVALUATION FROM HYUNDAI ENGINEERING ' AND AFTER ALL OF THESE EVALUATIONS, THE SERVICE DEPARTMENT WAS ALSO UNABLE TO TRIGGER THE AEB UNDER ANY CONDITIONS ALTHOUGH THE ELECTRONIC SCAN INDICATES THAT THE RADAR IS OPERATIVE. THEY HAVE RETURNED THE VEHICLE TO US WITH THE STATEMENT THAT IT IS FUNCTIONING AS INTENDED. THE AEB IS NOT DEMONSTRABLY FUNCTIONING, REGARDLESS OF RADAR OPERATION.
Corrective Action:
WE PURCHASED A 2016 TUCSON LIMITED ON BLACK FRIDAY OF 2016. THIS VEHICLE WAS EQUIPPED WITH THE AUTONOMOUS EMERGENCY BRAKING (AEB) SAFETY OPTION, AS IS ADVERTISED AND DEMONSTRATED ON THE HYUNDAI WEBSITE WITH VIDEO. WE EXPERIENCED A MINOR FRONT-END COLLISION AT APPROXIMATELY 8-10 MPH WHILE MERGING INTO TRAFFIC AT A YIELD FROM HIGHWAY EXIT RAMP. BASED ON THE ADVERTISED FUNCTION AND VIDEO, SHOULD HAVE BEEN PREVENTED BY THE AEB. SUBSEQUENT TO THIS COLLISION, WE BEGAN SEEING INTERMITTENT WARNING NOTIFICATIONS TO CLEAN THE FRONT RADAR EVEN THOUGH THERE WAS NO DIRT OR ANY OBSTRUCTION. THESE MESSAGES WOULD SPONTANEOUSLY CLEAR AFTER APPROXIMATELY 30-60 SECONDS. WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE EVALUATED. THE VEHICLE WAS WITH THE DEALERSHIP FOR ALMOST TWO WEEKS AND AFTER EXTENSIVE TESTING - WHICH INCLUDED MULTIPLE ROAD TESTS, MULTIPLE SIMULATED OBSTRUCTION DETECTION, A PEDESTRIAN CHALLENGE BY THE SERVICE MANAGER, LITERATURE REVIEWS, AND AN ONSITE EVALUATION FROM HYUNDAI ENGINEERING ' AND AFTER ALL OF THESE EVALUATIONS, THE SERVICE DEPARTMENT WAS ALSO UNABLE TO TRIGGER THE AEB UNDER ANY CONDITIONS ALTHOUGH THE ELECTRONIC SCAN INDICATES THAT THE RADAR IS OPERATIVE. THEY HAVE RETURNED THE VEHICLE TO US WITH THE STATEMENT THAT IT IS FUNCTIONING AS INTENDED. THE AEB IS NOT DEMONSTRABLY FUNCTIONING, REGARDLESS OF RADAR OPERATION.
Additional Notes:
WE PURCHASED A 2016 TUCSON LIMITED ON BLACK FRIDAY OF 2016. THIS VEHICLE WAS EQUIPPED WITH THE AUTONOMOUS EMERGENCY BRAKING (AEB) SAFETY OPTION, AS IS ADVERTISED AND DEMONSTRATED ON THE HYUNDAI WEBSITE WITH VIDEO. WE EXPERIENCED A MINOR FRONT-END COLLISION AT APPROXIMATELY 8-10 MPH WHILE MERGING INTO TRAFFIC AT A YIELD FROM HIGHWAY EXIT RAMP. BASED ON THE ADVERTISED FUNCTION AND VIDEO, SHOULD HAVE BEEN PREVENTED BY THE AEB. SUBSEQUENT TO THIS COLLISION, WE BEGAN SEEING INTERMITTENT WARNING NOTIFICATIONS TO CLEAN THE FRONT RADAR EVEN THOUGH THERE WAS NO DIRT OR ANY OBSTRUCTION. THESE MESSAGES WOULD SPONTANEOUSLY CLEAR AFTER APPROXIMATELY 30-60 SECONDS. WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE EVALUATED. THE VEHICLE WAS WITH THE DEALERSHIP FOR ALMOST TWO WEEKS AND AFTER EXTENSIVE TESTING - WHICH INCLUDED MULTIPLE ROAD TESTS, MULTIPLE SIMULATED OBSTRUCTION DETECTION, A PEDESTRIAN CHALLENGE BY THE SERVICE MANAGER, LITERATURE REVIEWS, AND AN ONSITE EVALUATION FROM HYUNDAI ENGINEERING ' AND AFTER ALL OF THESE EVALUATIONS, THE SERVICE DEPARTMENT WAS ALSO UNABLE TO TRIGGER THE AEB UNDER ANY CONDITIONS ALTHOUGH THE ELECTRONIC SCAN INDICATES THAT THE RADAR IS OPERATIVE. THEY HAVE RETURNED THE VEHICLE TO US WITH THE STATEMENT THAT IT IS FUNCTIONING AS INTENDED. THE AEB IS NOT DEMONSTRABLY FUNCTIONING, REGARDLESS OF RADAR OPERATION.
Mfg Campaign: 10970019
Recall Date: Apr 2, 2017
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
WE PURCHASED A 2016 TUCSON LIMITED ON BLACK FRIDAY OF 2016. THIS VEHICLE WAS EQUIPPED WITH THE AUTONOMOUS EMERGENCY BRAKING (AEB) SAFETY OPTION, AS IS ADVERTISED AND DEMONSTRATED ON THE HYUNDAI WEBSITE WITH VIDEO. WE EXPERIENCED A MINOR FRONT-END COLLISION AT APPROXIMATELY 8-10 MPH WHILE MERGING INTO TRAFFIC AT A YIELD FROM HIGHWAY EXIT RAMP. BASED ON THE ADVERTISED FUNCTION AND VIDEO, SHOULD HAVE BEEN PREVENTED BY THE AEB. SUBSEQUENT TO THIS COLLISION, WE BEGAN SEEING INTERMITTENT WARNING NOTIFICATIONS TO CLEAN THE FRONT RADAR EVEN THOUGH THERE WAS NO DIRT OR ANY OBSTRUCTION. THESE MESSAGES WOULD SPONTANEOUSLY CLEAR AFTER APPROXIMATELY 30-60 SECONDS. WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE EVALUATED. THE VEHICLE WAS WITH THE DEALERSHIP FOR ALMOST TWO WEEKS AND AFTER EXTENSIVE TESTING - WHICH INCLUDED MULTIPLE ROAD TESTS, MULTIPLE SIMULATED OBSTRUCTION DETECTION, A PEDESTRIAN CHALLENGE BY THE SERVICE MANAGER, LITERATURE REVIEWS, AND AN ONSITE EVALUATION FROM HYUNDAI ENGINEERING ' AND AFTER ALL OF THESE EVALUATIONS, THE SERVICE DEPARTMENT WAS ALSO UNABLE TO TRIGGER THE AEB UNDER ANY CONDITIONS ALTHOUGH THE ELECTRONIC SCAN INDICATES THAT THE RADAR IS OPERATIVE. THEY HAVE RETURNED THE VEHICLE TO US WITH THE STATEMENT THAT IT IS FUNCTIONING AS INTENDED. THE AEB IS NOT DEMONSTRABLY FUNCTIONING, REGARDLESS OF RADAR OPERATION.
Corrective Action:
WE PURCHASED A 2016 TUCSON LIMITED ON BLACK FRIDAY OF 2016. THIS VEHICLE WAS EQUIPPED WITH THE AUTONOMOUS EMERGENCY BRAKING (AEB) SAFETY OPTION, AS IS ADVERTISED AND DEMONSTRATED ON THE HYUNDAI WEBSITE WITH VIDEO. WE EXPERIENCED A MINOR FRONT-END COLLISION AT APPROXIMATELY 8-10 MPH WHILE MERGING INTO TRAFFIC AT A YIELD FROM HIGHWAY EXIT RAMP. BASED ON THE ADVERTISED FUNCTION AND VIDEO, SHOULD HAVE BEEN PREVENTED BY THE AEB. SUBSEQUENT TO THIS COLLISION, WE BEGAN SEEING INTERMITTENT WARNING NOTIFICATIONS TO CLEAN THE FRONT RADAR EVEN THOUGH THERE WAS NO DIRT OR ANY OBSTRUCTION. THESE MESSAGES WOULD SPONTANEOUSLY CLEAR AFTER APPROXIMATELY 30-60 SECONDS. WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE EVALUATED. THE VEHICLE WAS WITH THE DEALERSHIP FOR ALMOST TWO WEEKS AND AFTER EXTENSIVE TESTING - WHICH INCLUDED MULTIPLE ROAD TESTS, MULTIPLE SIMULATED OBSTRUCTION DETECTION, A PEDESTRIAN CHALLENGE BY THE SERVICE MANAGER, LITERATURE REVIEWS, AND AN ONSITE EVALUATION FROM HYUNDAI ENGINEERING ' AND AFTER ALL OF THESE EVALUATIONS, THE SERVICE DEPARTMENT WAS ALSO UNABLE TO TRIGGER THE AEB UNDER ANY CONDITIONS ALTHOUGH THE ELECTRONIC SCAN INDICATES THAT THE RADAR IS OPERATIVE. THEY HAVE RETURNED THE VEHICLE TO US WITH THE STATEMENT THAT IT IS FUNCTIONING AS INTENDED. THE AEB IS NOT DEMONSTRABLY FUNCTIONING, REGARDLESS OF RADAR OPERATION.
Additional Notes:
WE PURCHASED A 2016 TUCSON LIMITED ON BLACK FRIDAY OF 2016. THIS VEHICLE WAS EQUIPPED WITH THE AUTONOMOUS EMERGENCY BRAKING (AEB) SAFETY OPTION, AS IS ADVERTISED AND DEMONSTRATED ON THE HYUNDAI WEBSITE WITH VIDEO. WE EXPERIENCED A MINOR FRONT-END COLLISION AT APPROXIMATELY 8-10 MPH WHILE MERGING INTO TRAFFIC AT A YIELD FROM HIGHWAY EXIT RAMP. BASED ON THE ADVERTISED FUNCTION AND VIDEO, SHOULD HAVE BEEN PREVENTED BY THE AEB. SUBSEQUENT TO THIS COLLISION, WE BEGAN SEEING INTERMITTENT WARNING NOTIFICATIONS TO CLEAN THE FRONT RADAR EVEN THOUGH THERE WAS NO DIRT OR ANY OBSTRUCTION. THESE MESSAGES WOULD SPONTANEOUSLY CLEAR AFTER APPROXIMATELY 30-60 SECONDS. WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE EVALUATED. THE VEHICLE WAS WITH THE DEALERSHIP FOR ALMOST TWO WEEKS AND AFTER EXTENSIVE TESTING - WHICH INCLUDED MULTIPLE ROAD TESTS, MULTIPLE SIMULATED OBSTRUCTION DETECTION, A PEDESTRIAN CHALLENGE BY THE SERVICE MANAGER, LITERATURE REVIEWS, AND AN ONSITE EVALUATION FROM HYUNDAI ENGINEERING ' AND AFTER ALL OF THESE EVALUATIONS, THE SERVICE DEPARTMENT WAS ALSO UNABLE TO TRIGGER THE AEB UNDER ANY CONDITIONS ALTHOUGH THE ELECTRONIC SCAN INDICATES THAT THE RADAR IS OPERATIVE. THEY HAVE RETURNED THE VEHICLE TO US WITH THE STATEMENT THAT IT IS FUNCTIONING AS INTENDED. THE AEB IS NOT DEMONSTRABLY FUNCTIONING, REGARDLESS OF RADAR OPERATION.
Mfg Campaign: 10970019
Recall Date: Apr 2, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER A STOP AND WHEN YOU STEP ON THE GAS TO GO, THE CAR WILL HESITATE ,SOMETIMES FOR 3 TO 4 SECONDS. THIS HAS HAPPEN ABOUT 7 OR 8 TIMES. IT IS A BAD FEELING WHEN THIS HAPPEN WHEN PULLING OUT INTO TRAFFIC. HAVE BEEN TO THE DEALER AND SERVICE MANGER HAS RODE WITH ME, BUT WE CAN NOT DUPLICATE WHEN HE IS IN THE CAR. I HAVE ABOUT 7,000 MILES ON THE CAR. THE CAR'S COMPUTER HAS BEEN RESET TWICE SO FAR, NO HELP YET.
Corrective Action:
AFTER A STOP AND WHEN YOU STEP ON THE GAS TO GO, THE CAR WILL HESITATE ,SOMETIMES FOR 3 TO 4 SECONDS. THIS HAS HAPPEN ABOUT 7 OR 8 TIMES. IT IS A BAD FEELING WHEN THIS HAPPEN WHEN PULLING OUT INTO TRAFFIC. HAVE BEEN TO THE DEALER AND SERVICE MANGER HAS RODE WITH ME, BUT WE CAN NOT DUPLICATE WHEN HE IS IN THE CAR. I HAVE ABOUT 7,000 MILES ON THE CAR. THE CAR'S COMPUTER HAS BEEN RESET TWICE SO FAR, NO HELP YET.
Additional Notes:
AFTER A STOP AND WHEN YOU STEP ON THE GAS TO GO, THE CAR WILL HESITATE ,SOMETIMES FOR 3 TO 4 SECONDS. THIS HAS HAPPEN ABOUT 7 OR 8 TIMES. IT IS A BAD FEELING WHEN THIS HAPPEN WHEN PULLING OUT INTO TRAFFIC. HAVE BEEN TO THE DEALER AND SERVICE MANGER HAS RODE WITH ME, BUT WE CAN NOT DUPLICATE WHEN HE IS IN THE CAR. I HAVE ABOUT 7,000 MILES ON THE CAR. THE CAR'S COMPUTER HAS BEEN RESET TWICE SO FAR, NO HELP YET.
Mfg Campaign: 10968797
Recall Date: Mar 27, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE ENTERED A COMPLAINT HERE A FEW MONTH AGO. I HAD MY HYUDAI IN THE SHOP FOR 2 MONTHS WAITING FOR COMPUTER UPDATES TO THE TRANSMISSION. AFTER HAVING THE UPDATES, THE CAR SEEMED TO RUN FINE FOR A WHILE. I AM NOW AGAIN HAVING ISSUES WITH HESITATION. I WAS ALMOST REAR-ENDED AGAIN PULLING AWAY FROM A TRAFFIC LIGHT. I WAS TOLD BY THE DEALERSHIP THAT THEY ARE SEEING WHEN YOU DRIVE WITH THE CAR IN ECO MODE THAT THERE IS HESITATION. PROBLEM IS, I NEVER USE ANY OF THE MODES.... THEIR ANSWER WELL EITHER CALL HYUDAI, OR DEAL WITH IT............... THIS HAS BEEN GOING ON FOR ALMOST A YEAR NOW.
Corrective Action:
I HAVE ENTERED A COMPLAINT HERE A FEW MONTH AGO. I HAD MY HYUDAI IN THE SHOP FOR 2 MONTHS WAITING FOR COMPUTER UPDATES TO THE TRANSMISSION. AFTER HAVING THE UPDATES, THE CAR SEEMED TO RUN FINE FOR A WHILE. I AM NOW AGAIN HAVING ISSUES WITH HESITATION. I WAS ALMOST REAR-ENDED AGAIN PULLING AWAY FROM A TRAFFIC LIGHT. I WAS TOLD BY THE DEALERSHIP THAT THEY ARE SEEING WHEN YOU DRIVE WITH THE CAR IN ECO MODE THAT THERE IS HESITATION. PROBLEM IS, I NEVER USE ANY OF THE MODES.... THEIR ANSWER WELL EITHER CALL HYUDAI, OR DEAL WITH IT............... THIS HAS BEEN GOING ON FOR ALMOST A YEAR NOW.
Additional Notes:
I HAVE ENTERED A COMPLAINT HERE A FEW MONTH AGO. I HAD MY HYUDAI IN THE SHOP FOR 2 MONTHS WAITING FOR COMPUTER UPDATES TO THE TRANSMISSION. AFTER HAVING THE UPDATES, THE CAR SEEMED TO RUN FINE FOR A WHILE. I AM NOW AGAIN HAVING ISSUES WITH HESITATION. I WAS ALMOST REAR-ENDED AGAIN PULLING AWAY FROM A TRAFFIC LIGHT. I WAS TOLD BY THE DEALERSHIP THAT THEY ARE SEEING WHEN YOU DRIVE WITH THE CAR IN ECO MODE THAT THERE IS HESITATION. PROBLEM IS, I NEVER USE ANY OF THE MODES.... THEIR ANSWER WELL EITHER CALL HYUDAI, OR DEAL WITH IT............... THIS HAS BEEN GOING ON FOR ALMOST A YEAR NOW.
Mfg Campaign: 10967925
Recall Date: Mar 23, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
SPORADICALLY WHEN YOU STEP ON GAS TO ACCELERATE, IT WILL JUST "BOG DOWN" AND WILL NOT ACCELERATE. THIS HAS HAPPENED MANY TIMES BOTH AT AROUND 20 MPH OR AROUND 55 MPH. IT WILL NOT RECOVER UNLESS YOU TAKE YOUR FOOT OFF THE ACCELERATOR COMPLETELY AND WAIT FOR SEVERAL SECONDS. I TRIED ONCE WHEN IT DID THIS, TO JUST KEEP THE ACCELERATOR DOWN TO SEE IF IT WOULD RECOVER. IT DID NOT, IT JUST SLOWED DOWN TILL IT STOPPED.
Corrective Action:
SPORADICALLY WHEN YOU STEP ON GAS TO ACCELERATE, IT WILL JUST "BOG DOWN" AND WILL NOT ACCELERATE. THIS HAS HAPPENED MANY TIMES BOTH AT AROUND 20 MPH OR AROUND 55 MPH. IT WILL NOT RECOVER UNLESS YOU TAKE YOUR FOOT OFF THE ACCELERATOR COMPLETELY AND WAIT FOR SEVERAL SECONDS. I TRIED ONCE WHEN IT DID THIS, TO JUST KEEP THE ACCELERATOR DOWN TO SEE IF IT WOULD RECOVER. IT DID NOT, IT JUST SLOWED DOWN TILL IT STOPPED.
Additional Notes:
SPORADICALLY WHEN YOU STEP ON GAS TO ACCELERATE, IT WILL JUST "BOG DOWN" AND WILL NOT ACCELERATE. THIS HAS HAPPENED MANY TIMES BOTH AT AROUND 20 MPH OR AROUND 55 MPH. IT WILL NOT RECOVER UNLESS YOU TAKE YOUR FOOT OFF THE ACCELERATOR COMPLETELY AND WAIT FOR SEVERAL SECONDS. I TRIED ONCE WHEN IT DID THIS, TO JUST KEEP THE ACCELERATOR DOWN TO SEE IF IT WOULD RECOVER. IT DID NOT, IT JUST SLOWED DOWN TILL IT STOPPED.
Mfg Campaign: 10968133
Recall Date: Mar 23, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
1.6T TRANSMISSION NOT PERFORMING PROPERLY. CAR JERKS, PAUSES, AND QUITS. HAVE ALMOST BEEN REAR ENDED WHEN VEHICLE PAUSED. NEARLY MISSED HITTING ANOTHER CAR WHEN MINE ACCELERATED FORWARD UNEXPECTEDLY. WHEN TRAVELING ON HIGHWAY AT 60 MILES PER HOUR CAR JUST QUIT. HAD TO COAST TO SHOULDER. THEN RESTARTED CAR. HAVE HAD TO DEALERSHIP EIGHT DIFFERENT TIMES. EVEN TOOK TO A DIFFERENT DEALERSHIP. BOTH SAY, "OPERATING AS DESIGNED". ONE SERVICE MANAGER EVEN SAID, "IT'S A POOR DESIGN". MY WIFE WILL NO LONGER DRIVE VEHICLE, AND I AM AFRAID TO MYSELF.
Corrective Action:
1.6T TRANSMISSION NOT PERFORMING PROPERLY. CAR JERKS, PAUSES, AND QUITS. HAVE ALMOST BEEN REAR ENDED WHEN VEHICLE PAUSED. NEARLY MISSED HITTING ANOTHER CAR WHEN MINE ACCELERATED FORWARD UNEXPECTEDLY. WHEN TRAVELING ON HIGHWAY AT 60 MILES PER HOUR CAR JUST QUIT. HAD TO COAST TO SHOULDER. THEN RESTARTED CAR. HAVE HAD TO DEALERSHIP EIGHT DIFFERENT TIMES. EVEN TOOK TO A DIFFERENT DEALERSHIP. BOTH SAY, "OPERATING AS DESIGNED". ONE SERVICE MANAGER EVEN SAID, "IT'S A POOR DESIGN". MY WIFE WILL NO LONGER DRIVE VEHICLE, AND I AM AFRAID TO MYSELF.
Additional Notes:
1.6T TRANSMISSION NOT PERFORMING PROPERLY. CAR JERKS, PAUSES, AND QUITS. HAVE ALMOST BEEN REAR ENDED WHEN VEHICLE PAUSED. NEARLY MISSED HITTING ANOTHER CAR WHEN MINE ACCELERATED FORWARD UNEXPECTEDLY. WHEN TRAVELING ON HIGHWAY AT 60 MILES PER HOUR CAR JUST QUIT. HAD TO COAST TO SHOULDER. THEN RESTARTED CAR. HAVE HAD TO DEALERSHIP EIGHT DIFFERENT TIMES. EVEN TOOK TO A DIFFERENT DEALERSHIP. BOTH SAY, "OPERATING AS DESIGNED". ONE SERVICE MANAGER EVEN SAID, "IT'S A POOR DESIGN". MY WIFE WILL NO LONGER DRIVE VEHICLE, AND I AM AFRAID TO MYSELF.
Mfg Campaign: 10967689
Recall Date: Mar 22, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE STILL PERIODICALLY HESITATES AND ACCELERATES AFTER RECALL REPAIRS. *SMD
Corrective Action:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE STILL PERIODICALLY HESITATES AND ACCELERATES AFTER RECALL REPAIRS. *SMD
Additional Notes:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE STILL PERIODICALLY HESITATES AND ACCELERATES AFTER RECALL REPAIRS. *SMD
Mfg Campaign: 10965493
Recall Date: Mar 15, 2017
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE STILL PERIODICALLY HESITATES AND ACCELERATES AFTER RECALL REPAIRS. *SMD
Corrective Action:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE STILL PERIODICALLY HESITATES AND ACCELERATES AFTER RECALL REPAIRS. *SMD
Additional Notes:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE STILL PERIODICALLY HESITATES AND ACCELERATES AFTER RECALL REPAIRS. *SMD
Mfg Campaign: 10965493
Recall Date: Mar 15, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE THE VEHICLE WAS PARKED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT MOVE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 9,204. UPDATED 07/11/17*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE THE VEHICLE WAS PARKED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT MOVE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 9,204. UPDATED 07/11/17*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE THE VEHICLE WAS PARKED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT MOVE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 9,204. UPDATED 07/11/17*LJ *CN
Mfg Campaign: 10959820
Recall Date: Mar 9, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TRANSMISSION ACCELERATION LAG/UNPREDICTABILITY AND POOR SHIFTING CAUSES UNSAFE CONDITIONS. PRIMARILY WHEN STARTING FROM STOPPED POSITION BUT WHEN DRIVING ALSO. ENGINE WILL REV BUT VEHICLE WON'T MOVE AND SUDDENLY IT WILL SHIFT INTO GEAR SOMETIMES LUNGING FORWARD.
Corrective Action:
TRANSMISSION ACCELERATION LAG/UNPREDICTABILITY AND POOR SHIFTING CAUSES UNSAFE CONDITIONS. PRIMARILY WHEN STARTING FROM STOPPED POSITION BUT WHEN DRIVING ALSO. ENGINE WILL REV BUT VEHICLE WON'T MOVE AND SUDDENLY IT WILL SHIFT INTO GEAR SOMETIMES LUNGING FORWARD.
Additional Notes:
TRANSMISSION ACCELERATION LAG/UNPREDICTABILITY AND POOR SHIFTING CAUSES UNSAFE CONDITIONS. PRIMARILY WHEN STARTING FROM STOPPED POSITION BUT WHEN DRIVING ALSO. ENGINE WILL REV BUT VEHICLE WON'T MOVE AND SUDDENLY IT WILL SHIFT INTO GEAR SOMETIMES LUNGING FORWARD.
Mfg Campaign: 10959079
Recall Date: Mar 7, 2017
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