Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE OWNED THE VEHICLE ABOUT A WEEK. I DROVE INTO IN THE GARAGE AND PARKED THE NIGHT BEFORE WITHOUT INCIDENT. HEARD A SOUND OF A FAN OR SMALL MOTOR RUNNING SOMEWHERE AROUND THE VEHICLE BEFORE I WENT IN FOR THE NIGHT, BUT COULDN'T DETERMINE IF IT WAS FROM THE VEHICLE OR FROM THE GARAGE HEATER UNIT. THE NEXT MORNING HYUNDAI TUCSON IS COMPLETELY DEAD. WHY?
Corrective Action:
I HAVE OWNED THE VEHICLE ABOUT A WEEK. I DROVE INTO IN THE GARAGE AND PARKED THE NIGHT BEFORE WITHOUT INCIDENT. HEARD A SOUND OF A FAN OR SMALL MOTOR RUNNING SOMEWHERE AROUND THE VEHICLE BEFORE I WENT IN FOR THE NIGHT, BUT COULDN'T DETERMINE IF IT WAS FROM THE VEHICLE OR FROM THE GARAGE HEATER UNIT. THE NEXT MORNING HYUNDAI TUCSON IS COMPLETELY DEAD. WHY?
Additional Notes:
I HAVE OWNED THE VEHICLE ABOUT A WEEK. I DROVE INTO IN THE GARAGE AND PARKED THE NIGHT BEFORE WITHOUT INCIDENT. HEARD A SOUND OF A FAN OR SMALL MOTOR RUNNING SOMEWHERE AROUND THE VEHICLE BEFORE I WENT IN FOR THE NIGHT, BUT COULDN'T DETERMINE IF IT WAS FROM THE VEHICLE OR FROM THE GARAGE HEATER UNIT. THE NEXT MORNING HYUNDAI TUCSON IS COMPLETELY DEAD. WHY?
Mfg Campaign: 10948954
Recall Date: Feb 1, 2017
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
Corrective Action:
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
Additional Notes:
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
Mfg Campaign: 10948958
Recall Date: Feb 1, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
Corrective Action:
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
Additional Notes:
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
Mfg Campaign: 10948958
Recall Date: Feb 1, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
Corrective Action:
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
Additional Notes:
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
Mfg Campaign: 10948958
Recall Date: Feb 1, 2017
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I PURCHASED A HYUNDAI TUCSON IN SEPEMBER OF 2016 NEW. I NOTICED RIGHT AWAY THAT I COULD NOT SEE VERY WELL AT NIGHT. THE HEADLIGHTS ARE AIMED AT THE GROUND 2-3 CAR LENGTHS IN FRONT OF THE BUMPER. WITH THE HIGH BEAMS ON YOU CAN SEE THE DEFINITE LINE BETWEEN LIGHT AND DARK APPROX 4-5 CAR LENGTHS IN FRONT OF THE BUMPER. WHEN CARS ARE APPROACHING ON AN UNDIVIDED ROAD, THE VISIBILITY IS REDUCED EVEN MORE FROM THE GLARE OF THE ONCOMING LIGHTS. I HAVE HAD 2 CLOSE CALLS WHERE I ALMOST HIT A PEDESTRIAN WALKING ON THE EDGE OF THE ROAD WITH DARK CLOTHES ON. I HAVE TAKEN THE VEHICLE TO AUTOFAIR HYUNDAI IN MANCHESTER, NH ON TWO OCCASIONS TO HAVE THE HEADLIGHTS ADJUSTED TO CORRECT THE PROBLEM. I QUOTE THE RESPONSE,"CUSTOMER WOULD LIKE US TO ADJUST THE HEADLIGHTS, STATES HE CAN NOT SEE AT NIGHT, CAN SEE IF WE CAN ADJUST THEM, MISC PER STATE LAW WE CANNOT ADJUST THE HEADLIGHTS ABOVE WHERE THEY ARE CURRENTLY. 6686 ISP" THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY'S EVALUATIONS SAYS "MANUFACTURERS AREN'T PAYING ENOUGH ATTENTION TO THE ACTUAL ON-ROAD PERFORMANCE OF THE BASIC EQUIPMENT,WE'RE OPTIMISTIC THAT IMPROVEMENTS WILL COME QUICKLY NOW THAT WE'VE GIVEN AUTOMAKERS SOMETHING TO STRIVE FOR." FOR 2017, VEHICLES WILL NEED GOOD OR ACCEPTABLE HEADLIGHTS IN ORDER TO QUALIFY FOR THE INSTITUTE'S HIGHEST AWARD, TOP SAFETY PICK+.THAT'S REAL NICE OF THEM. WHAT HAPPENS TO MY 2016 MODEL? I WANT MY VEHICLE RECALLED AND REPAIRED. WHY SHOULD I HAVE TO WAIT AND BE FORCED TO BUY A 2017 MODEL IN ORDER TO HAVE A SAFE CAR AT NIGHT?
Corrective Action:
I PURCHASED A HYUNDAI TUCSON IN SEPEMBER OF 2016 NEW. I NOTICED RIGHT AWAY THAT I COULD NOT SEE VERY WELL AT NIGHT. THE HEADLIGHTS ARE AIMED AT THE GROUND 2-3 CAR LENGTHS IN FRONT OF THE BUMPER. WITH THE HIGH BEAMS ON YOU CAN SEE THE DEFINITE LINE BETWEEN LIGHT AND DARK APPROX 4-5 CAR LENGTHS IN FRONT OF THE BUMPER. WHEN CARS ARE APPROACHING ON AN UNDIVIDED ROAD, THE VISIBILITY IS REDUCED EVEN MORE FROM THE GLARE OF THE ONCOMING LIGHTS. I HAVE HAD 2 CLOSE CALLS WHERE I ALMOST HIT A PEDESTRIAN WALKING ON THE EDGE OF THE ROAD WITH DARK CLOTHES ON. I HAVE TAKEN THE VEHICLE TO AUTOFAIR HYUNDAI IN MANCHESTER, NH ON TWO OCCASIONS TO HAVE THE HEADLIGHTS ADJUSTED TO CORRECT THE PROBLEM. I QUOTE THE RESPONSE,"CUSTOMER WOULD LIKE US TO ADJUST THE HEADLIGHTS, STATES HE CAN NOT SEE AT NIGHT, CAN SEE IF WE CAN ADJUST THEM, MISC PER STATE LAW WE CANNOT ADJUST THE HEADLIGHTS ABOVE WHERE THEY ARE CURRENTLY. 6686 ISP" THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY'S EVALUATIONS SAYS "MANUFACTURERS AREN'T PAYING ENOUGH ATTENTION TO THE ACTUAL ON-ROAD PERFORMANCE OF THE BASIC EQUIPMENT,WE'RE OPTIMISTIC THAT IMPROVEMENTS WILL COME QUICKLY NOW THAT WE'VE GIVEN AUTOMAKERS SOMETHING TO STRIVE FOR." FOR 2017, VEHICLES WILL NEED GOOD OR ACCEPTABLE HEADLIGHTS IN ORDER TO QUALIFY FOR THE INSTITUTE'S HIGHEST AWARD, TOP SAFETY PICK+.THAT'S REAL NICE OF THEM. WHAT HAPPENS TO MY 2016 MODEL? I WANT MY VEHICLE RECALLED AND REPAIRED. WHY SHOULD I HAVE TO WAIT AND BE FORCED TO BUY A 2017 MODEL IN ORDER TO HAVE A SAFE CAR AT NIGHT?
Additional Notes:
I PURCHASED A HYUNDAI TUCSON IN SEPEMBER OF 2016 NEW. I NOTICED RIGHT AWAY THAT I COULD NOT SEE VERY WELL AT NIGHT. THE HEADLIGHTS ARE AIMED AT THE GROUND 2-3 CAR LENGTHS IN FRONT OF THE BUMPER. WITH THE HIGH BEAMS ON YOU CAN SEE THE DEFINITE LINE BETWEEN LIGHT AND DARK APPROX 4-5 CAR LENGTHS IN FRONT OF THE BUMPER. WHEN CARS ARE APPROACHING ON AN UNDIVIDED ROAD, THE VISIBILITY IS REDUCED EVEN MORE FROM THE GLARE OF THE ONCOMING LIGHTS. I HAVE HAD 2 CLOSE CALLS WHERE I ALMOST HIT A PEDESTRIAN WALKING ON THE EDGE OF THE ROAD WITH DARK CLOTHES ON. I HAVE TAKEN THE VEHICLE TO AUTOFAIR HYUNDAI IN MANCHESTER, NH ON TWO OCCASIONS TO HAVE THE HEADLIGHTS ADJUSTED TO CORRECT THE PROBLEM. I QUOTE THE RESPONSE,"CUSTOMER WOULD LIKE US TO ADJUST THE HEADLIGHTS, STATES HE CAN NOT SEE AT NIGHT, CAN SEE IF WE CAN ADJUST THEM, MISC PER STATE LAW WE CANNOT ADJUST THE HEADLIGHTS ABOVE WHERE THEY ARE CURRENTLY. 6686 ISP" THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY'S EVALUATIONS SAYS "MANUFACTURERS AREN'T PAYING ENOUGH ATTENTION TO THE ACTUAL ON-ROAD PERFORMANCE OF THE BASIC EQUIPMENT,WE'RE OPTIMISTIC THAT IMPROVEMENTS WILL COME QUICKLY NOW THAT WE'VE GIVEN AUTOMAKERS SOMETHING TO STRIVE FOR." FOR 2017, VEHICLES WILL NEED GOOD OR ACCEPTABLE HEADLIGHTS IN ORDER TO QUALIFY FOR THE INSTITUTE'S HIGHEST AWARD, TOP SAFETY PICK+.THAT'S REAL NICE OF THEM. WHAT HAPPENS TO MY 2016 MODEL? I WANT MY VEHICLE RECALLED AND REPAIRED. WHY SHOULD I HAVE TO WAIT AND BE FORCED TO BUY A 2017 MODEL IN ORDER TO HAVE A SAFE CAR AT NIGHT?
Mfg Campaign: 10947418
Recall Date: Jan 24, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
COMPLETE LOSS OF POWER/ACCELERATION FROM TAKING OFF. ALMOST CAUSING SEVERE WRECK. HAS HAPPENED MULTIPLE TIMES. DCT TRANSMISSION ISSUE AND HAS BEEN SERVICED/UPDATED 3 TIMES. TRANSMISSION ALSO HESITATES ON TAKE OFF AND IN UPPER GEARS. VERY SCARY AND UNSAFE
Corrective Action:
COMPLETE LOSS OF POWER/ACCELERATION FROM TAKING OFF. ALMOST CAUSING SEVERE WRECK. HAS HAPPENED MULTIPLE TIMES. DCT TRANSMISSION ISSUE AND HAS BEEN SERVICED/UPDATED 3 TIMES. TRANSMISSION ALSO HESITATES ON TAKE OFF AND IN UPPER GEARS. VERY SCARY AND UNSAFE
Additional Notes:
COMPLETE LOSS OF POWER/ACCELERATION FROM TAKING OFF. ALMOST CAUSING SEVERE WRECK. HAS HAPPENED MULTIPLE TIMES. DCT TRANSMISSION ISSUE AND HAS BEEN SERVICED/UPDATED 3 TIMES. TRANSMISSION ALSO HESITATES ON TAKE OFF AND IN UPPER GEARS. VERY SCARY AND UNSAFE
Mfg Campaign: 10946886
Recall Date: Jan 21, 2017
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V348000(STRUCTURE: BODY) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V348000(STRUCTURE: BODY) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V348000(STRUCTURE: BODY) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR
Mfg Campaign: 10943763
Recall Date: Jan 9, 2017
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
UNDER COLD CONDITIONS, THE REAR HOOD DOES NOT CLOSE. THE VEHICLE WAS STATIONARY AT THE TIME. THIS HAS HAPPENED WHEN TEMPERATURES GO BELOW ZERO. WHEN TEMPERATURES GO INTO THE 30'S F, IT STARTS WORKING AGAIN. IT'S A SAFETY ISSUE AS I HAVE HAD TO DRIVE MY CAR WITH THE REAR HOOD OPEN AT BELOW FREEZING TEMPERATURES.
Corrective Action:
UNDER COLD CONDITIONS, THE REAR HOOD DOES NOT CLOSE. THE VEHICLE WAS STATIONARY AT THE TIME. THIS HAS HAPPENED WHEN TEMPERATURES GO BELOW ZERO. WHEN TEMPERATURES GO INTO THE 30'S F, IT STARTS WORKING AGAIN. IT'S A SAFETY ISSUE AS I HAVE HAD TO DRIVE MY CAR WITH THE REAR HOOD OPEN AT BELOW FREEZING TEMPERATURES.
Additional Notes:
UNDER COLD CONDITIONS, THE REAR HOOD DOES NOT CLOSE. THE VEHICLE WAS STATIONARY AT THE TIME. THIS HAS HAPPENED WHEN TEMPERATURES GO BELOW ZERO. WHEN TEMPERATURES GO INTO THE 30'S F, IT STARTS WORKING AGAIN. IT'S A SAFETY ISSUE AS I HAVE HAD TO DRIVE MY CAR WITH THE REAR HOOD OPEN AT BELOW FREEZING TEMPERATURES.
Mfg Campaign: 10940102
Recall Date: Jan 6, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHUDDERS AND SOMETIMES FAILS TO ENGAGE WHEN STOPPING AND ACCELERATING. ON HIGHWAY WHEN MOVING TO PASS THE RPM'S WENT TO REDLINE AND VEHICLE DID NOT WANT TO MOVE FORWARD. OVERHEATING WARNINGS IN CITY TRAFFIC. VEHICLE LOSES POWER SOMETIMES WHEN TRANSMISSION IS CONFUSED WHEN IN STOP AND GO TRAFFIC. DCT IN THIS VEHICLE IS HORRIBLE EVEN WITH 3RD UPDATE FROM HYUNDAI. HYUNDAI SAYS "NO PROBLEM" WITH VEHICLE. *TR
Corrective Action:
TRANSMISSION SHUDDERS AND SOMETIMES FAILS TO ENGAGE WHEN STOPPING AND ACCELERATING. ON HIGHWAY WHEN MOVING TO PASS THE RPM'S WENT TO REDLINE AND VEHICLE DID NOT WANT TO MOVE FORWARD. OVERHEATING WARNINGS IN CITY TRAFFIC. VEHICLE LOSES POWER SOMETIMES WHEN TRANSMISSION IS CONFUSED WHEN IN STOP AND GO TRAFFIC. DCT IN THIS VEHICLE IS HORRIBLE EVEN WITH 3RD UPDATE FROM HYUNDAI. HYUNDAI SAYS "NO PROBLEM" WITH VEHICLE. *TR
Additional Notes:
TRANSMISSION SHUDDERS AND SOMETIMES FAILS TO ENGAGE WHEN STOPPING AND ACCELERATING. ON HIGHWAY WHEN MOVING TO PASS THE RPM'S WENT TO REDLINE AND VEHICLE DID NOT WANT TO MOVE FORWARD. OVERHEATING WARNINGS IN CITY TRAFFIC. VEHICLE LOSES POWER SOMETIMES WHEN TRANSMISSION IS CONFUSED WHEN IN STOP AND GO TRAFFIC. DCT IN THIS VEHICLE IS HORRIBLE EVEN WITH 3RD UPDATE FROM HYUNDAI. HYUNDAI SAYS "NO PROBLEM" WITH VEHICLE. *TR
Mfg Campaign: 10939802
Recall Date: Jan 5, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TO WHOM IT MAY CONCERN: UPDATE 1/4/2017: UNFORTUNATELY, THE ISSUES THAT I HAVE HAD WITH MY VEHICLE HAVE STILL NOT BEEN CORRECTED. AS OF TODAY, THE HYUNDAI TUCSON THAT I SIGNED FOR STILL HAS SOME TYPE OF DYSFUNCTIONAL DUAL CLUTCH/TRANSMISSION. THE CAR WAS BROUGHT IN TO PUGI HYUNDAI (DOWNERS GROVE, IL) AND I SPECIFICALLY STATED THESE CONCERNS AND THAT I WOULD LIKE THE VEHICLE INSPECTED FOR THIS ISSUE. WHEN I PICKED UP THE VEHICLE I WAS TOLD THAT THE ISSUE HAD BEEN ADDRESSED - IT WAS NOT. AGAIN, I BROUGHT THE VEHICLE IN TO PUGI HYUNDAI FOR THE SAME ISSUE IN NOVEMBER OF 2016 TO ADDRESS THE SAME ISSUES. ONCE AGAIN, I WAS TOLD THAT EVERYTHING CHECKED OUT AND WAS OK. UNFORTUNATELY, THE CLUTCH/TRANSMISSION ISSUE HAS BECOME WORSE. NOW, WHEN GIVING THE CAR GAS THE ENGINE WILL MAKE A REVVING NOISE AND WILL NOT MOVE. THEN THE VEHICLE WILL JERK AND SPEED UP QUICKLY. I CALLED PUGI HYUNDAI TODAY AND SPOKE WITH [XXX] (THE SERVICE MANAGER) ABOUT THIS ISSUE. HE TOLD ME THAT I NEVER BROUGHT THE VEHICLE IN FOR THESE SPECIFIC ISSUES (THIS IS UNTRUE AND WAS NEVER DOCUMENTED BY PUGI HYUNDAI) AND COULD NOT HAVE AN ENGINEER TAKE A LOOK AT THE VEHICLE UNTIL I HAD GONE THROUGH THE BASIC PROTOCOLS. 1. IT WOULD BE GREAT IF HYUNDAI COULD HAVE MY ACCOUNT NOTATED PROPERLY FOR THE DATES OF 8/27/2016 AND NOVEMBER OF 2016 THAT I DID BRING THE VEHICLE IN TO HAVE IT INSPECTED FOR CLUTCH/TRANSMISSION ISSUES. 2. TO ALSO HAVE A HYUNDAI ENGINEER TAKE A LOOK AT MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
TO WHOM IT MAY CONCERN: UPDATE 1/4/2017: UNFORTUNATELY, THE ISSUES THAT I HAVE HAD WITH MY VEHICLE HAVE STILL NOT BEEN CORRECTED. AS OF TODAY, THE HYUNDAI TUCSON THAT I SIGNED FOR STILL HAS SOME TYPE OF DYSFUNCTIONAL DUAL CLUTCH/TRANSMISSION. THE CAR WAS BROUGHT IN TO PUGI HYUNDAI (DOWNERS GROVE, IL) AND I SPECIFICALLY STATED THESE CONCERNS AND THAT I WOULD LIKE THE VEHICLE INSPECTED FOR THIS ISSUE. WHEN I PICKED UP THE VEHICLE I WAS TOLD THAT THE ISSUE HAD BEEN ADDRESSED - IT WAS NOT. AGAIN, I BROUGHT THE VEHICLE IN TO PUGI HYUNDAI FOR THE SAME ISSUE IN NOVEMBER OF 2016 TO ADDRESS THE SAME ISSUES. ONCE AGAIN, I WAS TOLD THAT EVERYTHING CHECKED OUT AND WAS OK. UNFORTUNATELY, THE CLUTCH/TRANSMISSION ISSUE HAS BECOME WORSE. NOW, WHEN GIVING THE CAR GAS THE ENGINE WILL MAKE A REVVING NOISE AND WILL NOT MOVE. THEN THE VEHICLE WILL JERK AND SPEED UP QUICKLY. I CALLED PUGI HYUNDAI TODAY AND SPOKE WITH [XXX] (THE SERVICE MANAGER) ABOUT THIS ISSUE. HE TOLD ME THAT I NEVER BROUGHT THE VEHICLE IN FOR THESE SPECIFIC ISSUES (THIS IS UNTRUE AND WAS NEVER DOCUMENTED BY PUGI HYUNDAI) AND COULD NOT HAVE AN ENGINEER TAKE A LOOK AT THE VEHICLE UNTIL I HAD GONE THROUGH THE BASIC PROTOCOLS. 1. IT WOULD BE GREAT IF HYUNDAI COULD HAVE MY ACCOUNT NOTATED PROPERLY FOR THE DATES OF 8/27/2016 AND NOVEMBER OF 2016 THAT I DID BRING THE VEHICLE IN TO HAVE IT INSPECTED FOR CLUTCH/TRANSMISSION ISSUES. 2. TO ALSO HAVE A HYUNDAI ENGINEER TAKE A LOOK AT MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
TO WHOM IT MAY CONCERN: UPDATE 1/4/2017: UNFORTUNATELY, THE ISSUES THAT I HAVE HAD WITH MY VEHICLE HAVE STILL NOT BEEN CORRECTED. AS OF TODAY, THE HYUNDAI TUCSON THAT I SIGNED FOR STILL HAS SOME TYPE OF DYSFUNCTIONAL DUAL CLUTCH/TRANSMISSION. THE CAR WAS BROUGHT IN TO PUGI HYUNDAI (DOWNERS GROVE, IL) AND I SPECIFICALLY STATED THESE CONCERNS AND THAT I WOULD LIKE THE VEHICLE INSPECTED FOR THIS ISSUE. WHEN I PICKED UP THE VEHICLE I WAS TOLD THAT THE ISSUE HAD BEEN ADDRESSED - IT WAS NOT. AGAIN, I BROUGHT THE VEHICLE IN TO PUGI HYUNDAI FOR THE SAME ISSUE IN NOVEMBER OF 2016 TO ADDRESS THE SAME ISSUES. ONCE AGAIN, I WAS TOLD THAT EVERYTHING CHECKED OUT AND WAS OK. UNFORTUNATELY, THE CLUTCH/TRANSMISSION ISSUE HAS BECOME WORSE. NOW, WHEN GIVING THE CAR GAS THE ENGINE WILL MAKE A REVVING NOISE AND WILL NOT MOVE. THEN THE VEHICLE WILL JERK AND SPEED UP QUICKLY. I CALLED PUGI HYUNDAI TODAY AND SPOKE WITH [XXX] (THE SERVICE MANAGER) ABOUT THIS ISSUE. HE TOLD ME THAT I NEVER BROUGHT THE VEHICLE IN FOR THESE SPECIFIC ISSUES (THIS IS UNTRUE AND WAS NEVER DOCUMENTED BY PUGI HYUNDAI) AND COULD NOT HAVE AN ENGINEER TAKE A LOOK AT THE VEHICLE UNTIL I HAD GONE THROUGH THE BASIC PROTOCOLS. 1. IT WOULD BE GREAT IF HYUNDAI COULD HAVE MY ACCOUNT NOTATED PROPERLY FOR THE DATES OF 8/27/2016 AND NOVEMBER OF 2016 THAT I DID BRING THE VEHICLE IN TO HAVE IT INSPECTED FOR CLUTCH/TRANSMISSION ISSUES. 2. TO ALSO HAVE A HYUNDAI ENGINEER TAKE A LOOK AT MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10939672
Recall Date: Jan 4, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN:CLUTCH ASSEMBLY
Potential Consequences:
TO WHOM IT MAY CONCERN: UPDATE 1/4/2017: UNFORTUNATELY, THE ISSUES THAT I HAVE HAD WITH MY VEHICLE HAVE STILL NOT BEEN CORRECTED. AS OF TODAY, THE HYUNDAI TUCSON THAT I SIGNED FOR STILL HAS SOME TYPE OF DYSFUNCTIONAL DUAL CLUTCH/TRANSMISSION. THE CAR WAS BROUGHT IN TO PUGI HYUNDAI (DOWNERS GROVE, IL) AND I SPECIFICALLY STATED THESE CONCERNS AND THAT I WOULD LIKE THE VEHICLE INSPECTED FOR THIS ISSUE. WHEN I PICKED UP THE VEHICLE I WAS TOLD THAT THE ISSUE HAD BEEN ADDRESSED - IT WAS NOT. AGAIN, I BROUGHT THE VEHICLE IN TO PUGI HYUNDAI FOR THE SAME ISSUE IN NOVEMBER OF 2016 TO ADDRESS THE SAME ISSUES. ONCE AGAIN, I WAS TOLD THAT EVERYTHING CHECKED OUT AND WAS OK. UNFORTUNATELY, THE CLUTCH/TRANSMISSION ISSUE HAS BECOME WORSE. NOW, WHEN GIVING THE CAR GAS THE ENGINE WILL MAKE A REVVING NOISE AND WILL NOT MOVE. THEN THE VEHICLE WILL JERK AND SPEED UP QUICKLY. I CALLED PUGI HYUNDAI TODAY AND SPOKE WITH [XXX] (THE SERVICE MANAGER) ABOUT THIS ISSUE. HE TOLD ME THAT I NEVER BROUGHT THE VEHICLE IN FOR THESE SPECIFIC ISSUES (THIS IS UNTRUE AND WAS NEVER DOCUMENTED BY PUGI HYUNDAI) AND COULD NOT HAVE AN ENGINEER TAKE A LOOK AT THE VEHICLE UNTIL I HAD GONE THROUGH THE BASIC PROTOCOLS. 1. IT WOULD BE GREAT IF HYUNDAI COULD HAVE MY ACCOUNT NOTATED PROPERLY FOR THE DATES OF 8/27/2016 AND NOVEMBER OF 2016 THAT I DID BRING THE VEHICLE IN TO HAVE IT INSPECTED FOR CLUTCH/TRANSMISSION ISSUES. 2. TO ALSO HAVE A HYUNDAI ENGINEER TAKE A LOOK AT MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
TO WHOM IT MAY CONCERN: UPDATE 1/4/2017: UNFORTUNATELY, THE ISSUES THAT I HAVE HAD WITH MY VEHICLE HAVE STILL NOT BEEN CORRECTED. AS OF TODAY, THE HYUNDAI TUCSON THAT I SIGNED FOR STILL HAS SOME TYPE OF DYSFUNCTIONAL DUAL CLUTCH/TRANSMISSION. THE CAR WAS BROUGHT IN TO PUGI HYUNDAI (DOWNERS GROVE, IL) AND I SPECIFICALLY STATED THESE CONCERNS AND THAT I WOULD LIKE THE VEHICLE INSPECTED FOR THIS ISSUE. WHEN I PICKED UP THE VEHICLE I WAS TOLD THAT THE ISSUE HAD BEEN ADDRESSED - IT WAS NOT. AGAIN, I BROUGHT THE VEHICLE IN TO PUGI HYUNDAI FOR THE SAME ISSUE IN NOVEMBER OF 2016 TO ADDRESS THE SAME ISSUES. ONCE AGAIN, I WAS TOLD THAT EVERYTHING CHECKED OUT AND WAS OK. UNFORTUNATELY, THE CLUTCH/TRANSMISSION ISSUE HAS BECOME WORSE. NOW, WHEN GIVING THE CAR GAS THE ENGINE WILL MAKE A REVVING NOISE AND WILL NOT MOVE. THEN THE VEHICLE WILL JERK AND SPEED UP QUICKLY. I CALLED PUGI HYUNDAI TODAY AND SPOKE WITH [XXX] (THE SERVICE MANAGER) ABOUT THIS ISSUE. HE TOLD ME THAT I NEVER BROUGHT THE VEHICLE IN FOR THESE SPECIFIC ISSUES (THIS IS UNTRUE AND WAS NEVER DOCUMENTED BY PUGI HYUNDAI) AND COULD NOT HAVE AN ENGINEER TAKE A LOOK AT THE VEHICLE UNTIL I HAD GONE THROUGH THE BASIC PROTOCOLS. 1. IT WOULD BE GREAT IF HYUNDAI COULD HAVE MY ACCOUNT NOTATED PROPERLY FOR THE DATES OF 8/27/2016 AND NOVEMBER OF 2016 THAT I DID BRING THE VEHICLE IN TO HAVE IT INSPECTED FOR CLUTCH/TRANSMISSION ISSUES. 2. TO ALSO HAVE A HYUNDAI ENGINEER TAKE A LOOK AT MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
TO WHOM IT MAY CONCERN: UPDATE 1/4/2017: UNFORTUNATELY, THE ISSUES THAT I HAVE HAD WITH MY VEHICLE HAVE STILL NOT BEEN CORRECTED. AS OF TODAY, THE HYUNDAI TUCSON THAT I SIGNED FOR STILL HAS SOME TYPE OF DYSFUNCTIONAL DUAL CLUTCH/TRANSMISSION. THE CAR WAS BROUGHT IN TO PUGI HYUNDAI (DOWNERS GROVE, IL) AND I SPECIFICALLY STATED THESE CONCERNS AND THAT I WOULD LIKE THE VEHICLE INSPECTED FOR THIS ISSUE. WHEN I PICKED UP THE VEHICLE I WAS TOLD THAT THE ISSUE HAD BEEN ADDRESSED - IT WAS NOT. AGAIN, I BROUGHT THE VEHICLE IN TO PUGI HYUNDAI FOR THE SAME ISSUE IN NOVEMBER OF 2016 TO ADDRESS THE SAME ISSUES. ONCE AGAIN, I WAS TOLD THAT EVERYTHING CHECKED OUT AND WAS OK. UNFORTUNATELY, THE CLUTCH/TRANSMISSION ISSUE HAS BECOME WORSE. NOW, WHEN GIVING THE CAR GAS THE ENGINE WILL MAKE A REVVING NOISE AND WILL NOT MOVE. THEN THE VEHICLE WILL JERK AND SPEED UP QUICKLY. I CALLED PUGI HYUNDAI TODAY AND SPOKE WITH [XXX] (THE SERVICE MANAGER) ABOUT THIS ISSUE. HE TOLD ME THAT I NEVER BROUGHT THE VEHICLE IN FOR THESE SPECIFIC ISSUES (THIS IS UNTRUE AND WAS NEVER DOCUMENTED BY PUGI HYUNDAI) AND COULD NOT HAVE AN ENGINEER TAKE A LOOK AT THE VEHICLE UNTIL I HAD GONE THROUGH THE BASIC PROTOCOLS. 1. IT WOULD BE GREAT IF HYUNDAI COULD HAVE MY ACCOUNT NOTATED PROPERLY FOR THE DATES OF 8/27/2016 AND NOVEMBER OF 2016 THAT I DID BRING THE VEHICLE IN TO HAVE IT INSPECTED FOR CLUTCH/TRANSMISSION ISSUES. 2. TO ALSO HAVE A HYUNDAI ENGINEER TAKE A LOOK AT MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10939672
Recall Date: Jan 4, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2016 TUSCON TURBO LIMITED WHICH I PURCHASED IN AUGUST OF 2015. I HAVE HAD THESE ISSUES SINCE I OWNED THE VEHICLE. THE SUV DUAL TRANSMISSION DOES NOT GO IN GEAR WHEN YOU DO A ROLLING STOP (UNDER 4-0 MPR) OR FULL STOP. TWO THINGS HAPPEN WHEN YOU ACCELERATE, NOT PUMPING THE GAS PEDAL AS HYUNDAI STATES, EITHER THE SUV RPM SHOOT UP TO OVER 3K RPM'S AND IT DOES NOT GO INTO GEAR OR YOU HEAR A LOUD METAL GRINDING SOUND WHILE THE SUV COAST FORWARDS. SINCE THIS HAPPEN INTERMITTENTLY IT IS A SERIOUS SAFETY PROBLEM. THIS HAPPEN IS A CITY ENVIRONMENT. I HAVE HAD THESE ISSUES SINCE I PURCHASED THE SUV IN AUGUST 2015. MY HYUNDAI HAS THE 2 SOFTWARE AND 1 RECALL UPDATES UPTO DECEMBER 2016
Corrective Action:
I HAVE A 2016 TUSCON TURBO LIMITED WHICH I PURCHASED IN AUGUST OF 2015. I HAVE HAD THESE ISSUES SINCE I OWNED THE VEHICLE. THE SUV DUAL TRANSMISSION DOES NOT GO IN GEAR WHEN YOU DO A ROLLING STOP (UNDER 4-0 MPR) OR FULL STOP. TWO THINGS HAPPEN WHEN YOU ACCELERATE, NOT PUMPING THE GAS PEDAL AS HYUNDAI STATES, EITHER THE SUV RPM SHOOT UP TO OVER 3K RPM'S AND IT DOES NOT GO INTO GEAR OR YOU HEAR A LOUD METAL GRINDING SOUND WHILE THE SUV COAST FORWARDS. SINCE THIS HAPPEN INTERMITTENTLY IT IS A SERIOUS SAFETY PROBLEM. THIS HAPPEN IS A CITY ENVIRONMENT. I HAVE HAD THESE ISSUES SINCE I PURCHASED THE SUV IN AUGUST 2015. MY HYUNDAI HAS THE 2 SOFTWARE AND 1 RECALL UPDATES UPTO DECEMBER 2016
Additional Notes:
I HAVE A 2016 TUSCON TURBO LIMITED WHICH I PURCHASED IN AUGUST OF 2015. I HAVE HAD THESE ISSUES SINCE I OWNED THE VEHICLE. THE SUV DUAL TRANSMISSION DOES NOT GO IN GEAR WHEN YOU DO A ROLLING STOP (UNDER 4-0 MPR) OR FULL STOP. TWO THINGS HAPPEN WHEN YOU ACCELERATE, NOT PUMPING THE GAS PEDAL AS HYUNDAI STATES, EITHER THE SUV RPM SHOOT UP TO OVER 3K RPM'S AND IT DOES NOT GO INTO GEAR OR YOU HEAR A LOUD METAL GRINDING SOUND WHILE THE SUV COAST FORWARDS. SINCE THIS HAPPEN INTERMITTENTLY IT IS A SERIOUS SAFETY PROBLEM. THIS HAPPEN IS A CITY ENVIRONMENT. I HAVE HAD THESE ISSUES SINCE I PURCHASED THE SUV IN AUGUST 2015. MY HYUNDAI HAS THE 2 SOFTWARE AND 1 RECALL UPDATES UPTO DECEMBER 2016
Mfg Campaign: 10939196
Recall Date: Jan 3, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR JERKS WHEN STARTING FROM A STOP. IT FEELS LIKE SOMEONE IS TAPPING AND RELEASING THE BRAKE. THE PROBLEM IS WORSE WHEN STARTING FROM A STOP GOING UPHILL.
Corrective Action:
THE CAR JERKS WHEN STARTING FROM A STOP. IT FEELS LIKE SOMEONE IS TAPPING AND RELEASING THE BRAKE. THE PROBLEM IS WORSE WHEN STARTING FROM A STOP GOING UPHILL.
Additional Notes:
THE CAR JERKS WHEN STARTING FROM A STOP. IT FEELS LIKE SOMEONE IS TAPPING AND RELEASING THE BRAKE. THE PROBLEM IS WORSE WHEN STARTING FROM A STOP GOING UPHILL.
Mfg Campaign: 10938874
Recall Date: Dec 30, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DUAL CLUTCH TRANSMISSION RECALL: I HAVE HAD ISSUES WITH MY TUCSON A WEEK AFTER PURCHASE (JULY 2016). IT'S A BRAND NEW VEHICLE. I HAVE HAD PROBLEMS WITH SHIFTING, ACCELERATING, AND HAVE TAKEN MY VEHICLE IN TO BE LOOKED AT SEVERAL TIMES. THE HYUNDAI DEALER IN IOWA SAID THERE'S NOTHING THEY CAN DO. THERE WAS A RECALL ON THE ISSUES I HAVE BEEN HAVING WITH MY VEHICLE BUT NO FIX. IT'S THE DCT (DUAL CLUTCH TRANSMISSION) RECALL; I RECEIVED THIS IN THE MAIL A MONTH OR TWO AFTER PURCHASING MY VEHICLE. THE ONLY SOLUTION THERE IS TO "FIX" THIS EXTREMELY UNSAFE PROBLEM IS AN UPDATE! HYUNDAI SAID THAT I WOULD NEED TO CONTINUE TO BRING IT IN AS LONG AS I'M HAVING THESE ISSUES TO UPDATE. THIS IS A BAND-AID. THERE IS NO PERMANENT FIX AND I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. WHEN MERGING ONTO THE INTERSTATE, I CAN'T ACCELERATE AND HAVE ALMOST BEEN IN MANY ACCIDENTS DUE TO LACK OF POWER AND ACCELERATION FROM THE DCT. THIS HAPPENS NOT ONLY WHEN MERGING ONTO THE INTERSTATE, BUT ALSO IN RURAL AREAS LIKE THE HIGHWAY, MAIN CITY STREETS, AND NEIGHBORHOODS. THIS HAPPENS EVERY DAY FROM A STOP OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED. I HAVE A FAMILY, AND THE WHOLE REASON FOR THIS PURCHASE WAS BECAUSE OF THE SAFETY FEATURES; THERE IS NOTHING SAFE ABOUT THIS VEHICLE. I WAS SOLD A DEFUNCT CAR AND AM EXTREMELY UPSET THAT HYUNDAI SOLD ME THIS VEHICLE WHEN THERE WAS A RECALL IN THE MAKING. *TR
Corrective Action:
DUAL CLUTCH TRANSMISSION RECALL: I HAVE HAD ISSUES WITH MY TUCSON A WEEK AFTER PURCHASE (JULY 2016). IT'S A BRAND NEW VEHICLE. I HAVE HAD PROBLEMS WITH SHIFTING, ACCELERATING, AND HAVE TAKEN MY VEHICLE IN TO BE LOOKED AT SEVERAL TIMES. THE HYUNDAI DEALER IN IOWA SAID THERE'S NOTHING THEY CAN DO. THERE WAS A RECALL ON THE ISSUES I HAVE BEEN HAVING WITH MY VEHICLE BUT NO FIX. IT'S THE DCT (DUAL CLUTCH TRANSMISSION) RECALL; I RECEIVED THIS IN THE MAIL A MONTH OR TWO AFTER PURCHASING MY VEHICLE. THE ONLY SOLUTION THERE IS TO "FIX" THIS EXTREMELY UNSAFE PROBLEM IS AN UPDATE! HYUNDAI SAID THAT I WOULD NEED TO CONTINUE TO BRING IT IN AS LONG AS I'M HAVING THESE ISSUES TO UPDATE. THIS IS A BAND-AID. THERE IS NO PERMANENT FIX AND I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. WHEN MERGING ONTO THE INTERSTATE, I CAN'T ACCELERATE AND HAVE ALMOST BEEN IN MANY ACCIDENTS DUE TO LACK OF POWER AND ACCELERATION FROM THE DCT. THIS HAPPENS NOT ONLY WHEN MERGING ONTO THE INTERSTATE, BUT ALSO IN RURAL AREAS LIKE THE HIGHWAY, MAIN CITY STREETS, AND NEIGHBORHOODS. THIS HAPPENS EVERY DAY FROM A STOP OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED. I HAVE A FAMILY, AND THE WHOLE REASON FOR THIS PURCHASE WAS BECAUSE OF THE SAFETY FEATURES; THERE IS NOTHING SAFE ABOUT THIS VEHICLE. I WAS SOLD A DEFUNCT CAR AND AM EXTREMELY UPSET THAT HYUNDAI SOLD ME THIS VEHICLE WHEN THERE WAS A RECALL IN THE MAKING. *TR
Additional Notes:
DUAL CLUTCH TRANSMISSION RECALL: I HAVE HAD ISSUES WITH MY TUCSON A WEEK AFTER PURCHASE (JULY 2016). IT'S A BRAND NEW VEHICLE. I HAVE HAD PROBLEMS WITH SHIFTING, ACCELERATING, AND HAVE TAKEN MY VEHICLE IN TO BE LOOKED AT SEVERAL TIMES. THE HYUNDAI DEALER IN IOWA SAID THERE'S NOTHING THEY CAN DO. THERE WAS A RECALL ON THE ISSUES I HAVE BEEN HAVING WITH MY VEHICLE BUT NO FIX. IT'S THE DCT (DUAL CLUTCH TRANSMISSION) RECALL; I RECEIVED THIS IN THE MAIL A MONTH OR TWO AFTER PURCHASING MY VEHICLE. THE ONLY SOLUTION THERE IS TO "FIX" THIS EXTREMELY UNSAFE PROBLEM IS AN UPDATE! HYUNDAI SAID THAT I WOULD NEED TO CONTINUE TO BRING IT IN AS LONG AS I'M HAVING THESE ISSUES TO UPDATE. THIS IS A BAND-AID. THERE IS NO PERMANENT FIX AND I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. WHEN MERGING ONTO THE INTERSTATE, I CAN'T ACCELERATE AND HAVE ALMOST BEEN IN MANY ACCIDENTS DUE TO LACK OF POWER AND ACCELERATION FROM THE DCT. THIS HAPPENS NOT ONLY WHEN MERGING ONTO THE INTERSTATE, BUT ALSO IN RURAL AREAS LIKE THE HIGHWAY, MAIN CITY STREETS, AND NEIGHBORHOODS. THIS HAPPENS EVERY DAY FROM A STOP OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED. I HAVE A FAMILY, AND THE WHOLE REASON FOR THIS PURCHASE WAS BECAUSE OF THE SAFETY FEATURES; THERE IS NOTHING SAFE ABOUT THIS VEHICLE. I WAS SOLD A DEFUNCT CAR AND AM EXTREMELY UPSET THAT HYUNDAI SOLD ME THIS VEHICLE WHEN THERE WAS A RECALL IN THE MAKING. *TR
Mfg Campaign: 10937194
Recall Date: Dec 23, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
DUAL CLUTCH TRANSMISSION RECALL: I HAVE HAD ISSUES WITH MY TUCSON A WEEK AFTER PURCHASE (JULY 2016). IT'S A BRAND NEW VEHICLE. I HAVE HAD PROBLEMS WITH SHIFTING, ACCELERATING, AND HAVE TAKEN MY VEHICLE IN TO BE LOOKED AT SEVERAL TIMES. THE HYUNDAI DEALER IN IOWA SAID THERE'S NOTHING THEY CAN DO. THERE WAS A RECALL ON THE ISSUES I HAVE BEEN HAVING WITH MY VEHICLE BUT NO FIX. IT'S THE DCT (DUAL CLUTCH TRANSMISSION) RECALL; I RECEIVED THIS IN THE MAIL A MONTH OR TWO AFTER PURCHASING MY VEHICLE. THE ONLY SOLUTION THERE IS TO "FIX" THIS EXTREMELY UNSAFE PROBLEM IS AN UPDATE! HYUNDAI SAID THAT I WOULD NEED TO CONTINUE TO BRING IT IN AS LONG AS I'M HAVING THESE ISSUES TO UPDATE. THIS IS A BAND-AID. THERE IS NO PERMANENT FIX AND I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. WHEN MERGING ONTO THE INTERSTATE, I CAN'T ACCELERATE AND HAVE ALMOST BEEN IN MANY ACCIDENTS DUE TO LACK OF POWER AND ACCELERATION FROM THE DCT. THIS HAPPENS NOT ONLY WHEN MERGING ONTO THE INTERSTATE, BUT ALSO IN RURAL AREAS LIKE THE HIGHWAY, MAIN CITY STREETS, AND NEIGHBORHOODS. THIS HAPPENS EVERY DAY FROM A STOP OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED. I HAVE A FAMILY, AND THE WHOLE REASON FOR THIS PURCHASE WAS BECAUSE OF THE SAFETY FEATURES; THERE IS NOTHING SAFE ABOUT THIS VEHICLE. I WAS SOLD A DEFUNCT CAR AND AM EXTREMELY UPSET THAT HYUNDAI SOLD ME THIS VEHICLE WHEN THERE WAS A RECALL IN THE MAKING. *TR
Corrective Action:
DUAL CLUTCH TRANSMISSION RECALL: I HAVE HAD ISSUES WITH MY TUCSON A WEEK AFTER PURCHASE (JULY 2016). IT'S A BRAND NEW VEHICLE. I HAVE HAD PROBLEMS WITH SHIFTING, ACCELERATING, AND HAVE TAKEN MY VEHICLE IN TO BE LOOKED AT SEVERAL TIMES. THE HYUNDAI DEALER IN IOWA SAID THERE'S NOTHING THEY CAN DO. THERE WAS A RECALL ON THE ISSUES I HAVE BEEN HAVING WITH MY VEHICLE BUT NO FIX. IT'S THE DCT (DUAL CLUTCH TRANSMISSION) RECALL; I RECEIVED THIS IN THE MAIL A MONTH OR TWO AFTER PURCHASING MY VEHICLE. THE ONLY SOLUTION THERE IS TO "FIX" THIS EXTREMELY UNSAFE PROBLEM IS AN UPDATE! HYUNDAI SAID THAT I WOULD NEED TO CONTINUE TO BRING IT IN AS LONG AS I'M HAVING THESE ISSUES TO UPDATE. THIS IS A BAND-AID. THERE IS NO PERMANENT FIX AND I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. WHEN MERGING ONTO THE INTERSTATE, I CAN'T ACCELERATE AND HAVE ALMOST BEEN IN MANY ACCIDENTS DUE TO LACK OF POWER AND ACCELERATION FROM THE DCT. THIS HAPPENS NOT ONLY WHEN MERGING ONTO THE INTERSTATE, BUT ALSO IN RURAL AREAS LIKE THE HIGHWAY, MAIN CITY STREETS, AND NEIGHBORHOODS. THIS HAPPENS EVERY DAY FROM A STOP OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED. I HAVE A FAMILY, AND THE WHOLE REASON FOR THIS PURCHASE WAS BECAUSE OF THE SAFETY FEATURES; THERE IS NOTHING SAFE ABOUT THIS VEHICLE. I WAS SOLD A DEFUNCT CAR AND AM EXTREMELY UPSET THAT HYUNDAI SOLD ME THIS VEHICLE WHEN THERE WAS A RECALL IN THE MAKING. *TR
Additional Notes:
DUAL CLUTCH TRANSMISSION RECALL: I HAVE HAD ISSUES WITH MY TUCSON A WEEK AFTER PURCHASE (JULY 2016). IT'S A BRAND NEW VEHICLE. I HAVE HAD PROBLEMS WITH SHIFTING, ACCELERATING, AND HAVE TAKEN MY VEHICLE IN TO BE LOOKED AT SEVERAL TIMES. THE HYUNDAI DEALER IN IOWA SAID THERE'S NOTHING THEY CAN DO. THERE WAS A RECALL ON THE ISSUES I HAVE BEEN HAVING WITH MY VEHICLE BUT NO FIX. IT'S THE DCT (DUAL CLUTCH TRANSMISSION) RECALL; I RECEIVED THIS IN THE MAIL A MONTH OR TWO AFTER PURCHASING MY VEHICLE. THE ONLY SOLUTION THERE IS TO "FIX" THIS EXTREMELY UNSAFE PROBLEM IS AN UPDATE! HYUNDAI SAID THAT I WOULD NEED TO CONTINUE TO BRING IT IN AS LONG AS I'M HAVING THESE ISSUES TO UPDATE. THIS IS A BAND-AID. THERE IS NO PERMANENT FIX AND I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. WHEN MERGING ONTO THE INTERSTATE, I CAN'T ACCELERATE AND HAVE ALMOST BEEN IN MANY ACCIDENTS DUE TO LACK OF POWER AND ACCELERATION FROM THE DCT. THIS HAPPENS NOT ONLY WHEN MERGING ONTO THE INTERSTATE, BUT ALSO IN RURAL AREAS LIKE THE HIGHWAY, MAIN CITY STREETS, AND NEIGHBORHOODS. THIS HAPPENS EVERY DAY FROM A STOP OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED. I HAVE A FAMILY, AND THE WHOLE REASON FOR THIS PURCHASE WAS BECAUSE OF THE SAFETY FEATURES; THERE IS NOTHING SAFE ABOUT THIS VEHICLE. I WAS SOLD A DEFUNCT CAR AND AM EXTREMELY UPSET THAT HYUNDAI SOLD ME THIS VEHICLE WHEN THERE WAS A RECALL IN THE MAKING. *TR
Mfg Campaign: 10937194
Recall Date: Dec 23, 2016
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:SOFTWARE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING, THE SPEED REDUCED INDEPENDENTLY ON NUMEROUS OCCASIONS. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING, THE SPEED REDUCED INDEPENDENTLY ON NUMEROUS OCCASIONS. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING, THE SPEED REDUCED INDEPENDENTLY ON NUMEROUS OCCASIONS. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 10936167
Recall Date: Dec 19, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WEEKS FOLLOWING SERVICE AT HYUNDAI DEALER TO HAVE NHTSA CAMPAIGN NUMBER 16V-628 REQUIRING REPROGRAMMING OF TRANSMISSION CONTROL MODULE, WE HAVE HAD 2 (TWO) NEAR MISS COLLISIONS DUE TO CAR HESITATING DURING TURN FROM A STOP AND STRAIGHT FROM STOP SIGN. ONE; DURING LEGAL LEFT TURN ACROSS 2 ONCOMING LANES, CAR STARTED TO ROLL THAN LOSE POWER WHILE BROADSIDE TO TRAFFIC. ONCOMING TRAFFIC FORCED TO STOP UNTIL SEVERAL COMPLETE CYCLES OF THE ACCELERATOR DID GET THE VEHICLE MOVING AGAIN. ENGINE DID NOT STOP. SECOND AT INTERSECTION FROM COMPLETE STOP. STANDARD ACCELERATION APPLIED, VEHICLE STARTED TO ROLL (FROM RELEASE OF BRAKE) THEN STALLED. ACCELERATOR WAS REPEATEDLY CYCLED SEVERAL TIMES BEFORE VEHICLE STARTED TO MOVE. CAR BEHIND FORCED TO STOP SUDDENLY MISSING REAR BUMPER. VEHICLE ALSO HAD INSTANCE OF A POWER TRAIN LOSS FOR ABOUT 1 SECOND THEN SUDDEN AND POWERFUL JOLT DURING ACCELERATION (ESTIMATE SPEED RANGE ABOUT 40 MPH) ONTO A HIGHWAY FROM AN ON RAMP. DESPITE SERVICE TO ADDRESS RECALL NOTICE, VEHICLE SHUDDERS MORE DURING ROLLING STARTS AND STOPS. DIFFICULT IN SLOW MOVING AREAS INCLUDING CAR FERRIES TYPICAL TO REGIONAL COMMUTE. HAVE TAKEN TO DEALER (DOCUMENTED) FOLLOWING INCIDENT 1 AND ON RAMP JOLT. THEY OBSERVE THE CONTINUING SHUDDER. THEY HAVE TAKEN VEHICLE FOR TEST RIDES BUT DO NOT SEE THE STALL THAT IS SPORADIC. NOTE, INCIDENT 2 AS DESCRIBED ABOVE OCCURRED APPROXIMATELY 1 WEEK FOLLOWING SERVICE TO OBSERVE THIS DEFECT. HYUNDAI SERVICE AWARE OF SHUDDER AND UNABLE TO RESOLVE AND CONCLUDE "THEY ARE IN THE HANDS OF THE ENGINEERS." THEY HAND OUT A DOCUMENT EXPLAINING THE DUAL CLUTCH SYSTEM IN AN ATTEMPT TO NORMALIZE THESE OCCURRENCES. *TR
Corrective Action:
WEEKS FOLLOWING SERVICE AT HYUNDAI DEALER TO HAVE NHTSA CAMPAIGN NUMBER 16V-628 REQUIRING REPROGRAMMING OF TRANSMISSION CONTROL MODULE, WE HAVE HAD 2 (TWO) NEAR MISS COLLISIONS DUE TO CAR HESITATING DURING TURN FROM A STOP AND STRAIGHT FROM STOP SIGN. ONE; DURING LEGAL LEFT TURN ACROSS 2 ONCOMING LANES, CAR STARTED TO ROLL THAN LOSE POWER WHILE BROADSIDE TO TRAFFIC. ONCOMING TRAFFIC FORCED TO STOP UNTIL SEVERAL COMPLETE CYCLES OF THE ACCELERATOR DID GET THE VEHICLE MOVING AGAIN. ENGINE DID NOT STOP. SECOND AT INTERSECTION FROM COMPLETE STOP. STANDARD ACCELERATION APPLIED, VEHICLE STARTED TO ROLL (FROM RELEASE OF BRAKE) THEN STALLED. ACCELERATOR WAS REPEATEDLY CYCLED SEVERAL TIMES BEFORE VEHICLE STARTED TO MOVE. CAR BEHIND FORCED TO STOP SUDDENLY MISSING REAR BUMPER. VEHICLE ALSO HAD INSTANCE OF A POWER TRAIN LOSS FOR ABOUT 1 SECOND THEN SUDDEN AND POWERFUL JOLT DURING ACCELERATION (ESTIMATE SPEED RANGE ABOUT 40 MPH) ONTO A HIGHWAY FROM AN ON RAMP. DESPITE SERVICE TO ADDRESS RECALL NOTICE, VEHICLE SHUDDERS MORE DURING ROLLING STARTS AND STOPS. DIFFICULT IN SLOW MOVING AREAS INCLUDING CAR FERRIES TYPICAL TO REGIONAL COMMUTE. HAVE TAKEN TO DEALER (DOCUMENTED) FOLLOWING INCIDENT 1 AND ON RAMP JOLT. THEY OBSERVE THE CONTINUING SHUDDER. THEY HAVE TAKEN VEHICLE FOR TEST RIDES BUT DO NOT SEE THE STALL THAT IS SPORADIC. NOTE, INCIDENT 2 AS DESCRIBED ABOVE OCCURRED APPROXIMATELY 1 WEEK FOLLOWING SERVICE TO OBSERVE THIS DEFECT. HYUNDAI SERVICE AWARE OF SHUDDER AND UNABLE TO RESOLVE AND CONCLUDE "THEY ARE IN THE HANDS OF THE ENGINEERS." THEY HAND OUT A DOCUMENT EXPLAINING THE DUAL CLUTCH SYSTEM IN AN ATTEMPT TO NORMALIZE THESE OCCURRENCES. *TR
Additional Notes:
WEEKS FOLLOWING SERVICE AT HYUNDAI DEALER TO HAVE NHTSA CAMPAIGN NUMBER 16V-628 REQUIRING REPROGRAMMING OF TRANSMISSION CONTROL MODULE, WE HAVE HAD 2 (TWO) NEAR MISS COLLISIONS DUE TO CAR HESITATING DURING TURN FROM A STOP AND STRAIGHT FROM STOP SIGN. ONE; DURING LEGAL LEFT TURN ACROSS 2 ONCOMING LANES, CAR STARTED TO ROLL THAN LOSE POWER WHILE BROADSIDE TO TRAFFIC. ONCOMING TRAFFIC FORCED TO STOP UNTIL SEVERAL COMPLETE CYCLES OF THE ACCELERATOR DID GET THE VEHICLE MOVING AGAIN. ENGINE DID NOT STOP. SECOND AT INTERSECTION FROM COMPLETE STOP. STANDARD ACCELERATION APPLIED, VEHICLE STARTED TO ROLL (FROM RELEASE OF BRAKE) THEN STALLED. ACCELERATOR WAS REPEATEDLY CYCLED SEVERAL TIMES BEFORE VEHICLE STARTED TO MOVE. CAR BEHIND FORCED TO STOP SUDDENLY MISSING REAR BUMPER. VEHICLE ALSO HAD INSTANCE OF A POWER TRAIN LOSS FOR ABOUT 1 SECOND THEN SUDDEN AND POWERFUL JOLT DURING ACCELERATION (ESTIMATE SPEED RANGE ABOUT 40 MPH) ONTO A HIGHWAY FROM AN ON RAMP. DESPITE SERVICE TO ADDRESS RECALL NOTICE, VEHICLE SHUDDERS MORE DURING ROLLING STARTS AND STOPS. DIFFICULT IN SLOW MOVING AREAS INCLUDING CAR FERRIES TYPICAL TO REGIONAL COMMUTE. HAVE TAKEN TO DEALER (DOCUMENTED) FOLLOWING INCIDENT 1 AND ON RAMP JOLT. THEY OBSERVE THE CONTINUING SHUDDER. THEY HAVE TAKEN VEHICLE FOR TEST RIDES BUT DO NOT SEE THE STALL THAT IS SPORADIC. NOTE, INCIDENT 2 AS DESCRIBED ABOVE OCCURRED APPROXIMATELY 1 WEEK FOLLOWING SERVICE TO OBSERVE THIS DEFECT. HYUNDAI SERVICE AWARE OF SHUDDER AND UNABLE TO RESOLVE AND CONCLUDE "THEY ARE IN THE HANDS OF THE ENGINEERS." THEY HAND OUT A DOCUMENT EXPLAINING THE DUAL CLUTCH SYSTEM IN AN ATTEMPT TO NORMALIZE THESE OCCURRENCES. *TR
Mfg Campaign: 10935295
Recall Date: Dec 14, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I TOOK MY SON TO SCHOOL ON THURSDAY MORNING 12/8/2016. I WAS AT A STOP SIGN TO PULL OUT ONTO A MAIN HIGHWAY. THERE WAS A LINE OF CARS COMING BUT THEY WERE FAR ENOUGH AWAY I THOUGHT I COULD GO. I STARTED TO GO BUT CHANGED MY MIND AND LET OFF THE ACCELERATOR. I DECIDED TO GO AHEAD AND GO BUT THIS TIME THE ENGINE REVVED WAY UP AND THE CAR PULLED OUT ONTO THE HIGHWAY VERY SLOWLY. NOW IN A PANIC, I LET OFF THE ACCELERATOR AGAIN AND IMMEDIATELY PUSHED IT DOWN AGAIN. THANKFULLY, THE CAR LURCHED FORWARD AND TOOK OFF. THERE WAS THEN A STRANGE SMELL IN THE CAR WHICH I BELIEVE TO BE FROM THE CLUTCHES SLIPPING.
Corrective Action:
I TOOK MY SON TO SCHOOL ON THURSDAY MORNING 12/8/2016. I WAS AT A STOP SIGN TO PULL OUT ONTO A MAIN HIGHWAY. THERE WAS A LINE OF CARS COMING BUT THEY WERE FAR ENOUGH AWAY I THOUGHT I COULD GO. I STARTED TO GO BUT CHANGED MY MIND AND LET OFF THE ACCELERATOR. I DECIDED TO GO AHEAD AND GO BUT THIS TIME THE ENGINE REVVED WAY UP AND THE CAR PULLED OUT ONTO THE HIGHWAY VERY SLOWLY. NOW IN A PANIC, I LET OFF THE ACCELERATOR AGAIN AND IMMEDIATELY PUSHED IT DOWN AGAIN. THANKFULLY, THE CAR LURCHED FORWARD AND TOOK OFF. THERE WAS THEN A STRANGE SMELL IN THE CAR WHICH I BELIEVE TO BE FROM THE CLUTCHES SLIPPING.
Additional Notes:
I TOOK MY SON TO SCHOOL ON THURSDAY MORNING 12/8/2016. I WAS AT A STOP SIGN TO PULL OUT ONTO A MAIN HIGHWAY. THERE WAS A LINE OF CARS COMING BUT THEY WERE FAR ENOUGH AWAY I THOUGHT I COULD GO. I STARTED TO GO BUT CHANGED MY MIND AND LET OFF THE ACCELERATOR. I DECIDED TO GO AHEAD AND GO BUT THIS TIME THE ENGINE REVVED WAY UP AND THE CAR PULLED OUT ONTO THE HIGHWAY VERY SLOWLY. NOW IN A PANIC, I LET OFF THE ACCELERATOR AGAIN AND IMMEDIATELY PUSHED IT DOWN AGAIN. THANKFULLY, THE CAR LURCHED FORWARD AND TOOK OFF. THERE WAS THEN A STRANGE SMELL IN THE CAR WHICH I BELIEVE TO BE FROM THE CLUTCHES SLIPPING.
Mfg Campaign: 10934555
Recall Date: Dec 11, 2016
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I AM FILING A COMPLAINT REGARDING THE HYUNDAI TUCSON 2016. I PURCHASED THIS VEHICLE IN MAY 2016. I NOTICE THAT IT OFTEN REVVED UP TO 5000 RPM AT 2-5MILES AND WOULD NOT MOVE THEN SUDDENLY LURCH. THIS HAPPENED FOR MONTHS, I CALLED THE DEALER AND THEY BRUSHED OFF. TWO WEEKS AGO WHILE TRYING TO MERGE ON THE HIGHWAY, I PRESSED THE GAS BUT THE CAR WOULD NOT MOVE ONLY REVVED THEN OUT OF NOWHERE IT LAUNCHED AND ALMOST HIT ANOTHER CAR. THEN TODAY, IT LITERALLY WENT DEAD?DEAD! WHILE DRIVING AT 25 MPH ON FORDHAM RD (A BUSY STREET THE BRONX) THE CAR SLOWLY LOST POWER AND STOPPED FOR 2-3 SECONDS. THEN START UP AGAIN. THIS CAR IS A DEATH TRAP!!! SOME ONE COULD HAVE RUN IN THE BACK OF MY CAR. I HAVE BEEN TO THE DEALER TWICE AND THEY CLAIMED TO FIX THE DCT BUT THAT'S CRAP. HYUNDAI WHO HAS DONE NOTHING AND THEY KNOW THIS VEHICLE IS UNSAFE. I CANT EVEN DRIVE MY 2 YR GODDAUGHTER IN THIS THING. I THINK HYUNDAI IS WAITING FOR SOMEONE TO DIE. THEY NEED TO STOP SELLING THIS CAR IMMEDIATELY AND REFUND EVERYONE'S MONEY. *TR
Corrective Action:
I AM FILING A COMPLAINT REGARDING THE HYUNDAI TUCSON 2016. I PURCHASED THIS VEHICLE IN MAY 2016. I NOTICE THAT IT OFTEN REVVED UP TO 5000 RPM AT 2-5MILES AND WOULD NOT MOVE THEN SUDDENLY LURCH. THIS HAPPENED FOR MONTHS, I CALLED THE DEALER AND THEY BRUSHED OFF. TWO WEEKS AGO WHILE TRYING TO MERGE ON THE HIGHWAY, I PRESSED THE GAS BUT THE CAR WOULD NOT MOVE ONLY REVVED THEN OUT OF NOWHERE IT LAUNCHED AND ALMOST HIT ANOTHER CAR. THEN TODAY, IT LITERALLY WENT DEAD?DEAD! WHILE DRIVING AT 25 MPH ON FORDHAM RD (A BUSY STREET THE BRONX) THE CAR SLOWLY LOST POWER AND STOPPED FOR 2-3 SECONDS. THEN START UP AGAIN. THIS CAR IS A DEATH TRAP!!! SOME ONE COULD HAVE RUN IN THE BACK OF MY CAR. I HAVE BEEN TO THE DEALER TWICE AND THEY CLAIMED TO FIX THE DCT BUT THAT'S CRAP. HYUNDAI WHO HAS DONE NOTHING AND THEY KNOW THIS VEHICLE IS UNSAFE. I CANT EVEN DRIVE MY 2 YR GODDAUGHTER IN THIS THING. I THINK HYUNDAI IS WAITING FOR SOMEONE TO DIE. THEY NEED TO STOP SELLING THIS CAR IMMEDIATELY AND REFUND EVERYONE'S MONEY. *TR
Additional Notes:
I AM FILING A COMPLAINT REGARDING THE HYUNDAI TUCSON 2016. I PURCHASED THIS VEHICLE IN MAY 2016. I NOTICE THAT IT OFTEN REVVED UP TO 5000 RPM AT 2-5MILES AND WOULD NOT MOVE THEN SUDDENLY LURCH. THIS HAPPENED FOR MONTHS, I CALLED THE DEALER AND THEY BRUSHED OFF. TWO WEEKS AGO WHILE TRYING TO MERGE ON THE HIGHWAY, I PRESSED THE GAS BUT THE CAR WOULD NOT MOVE ONLY REVVED THEN OUT OF NOWHERE IT LAUNCHED AND ALMOST HIT ANOTHER CAR. THEN TODAY, IT LITERALLY WENT DEAD?DEAD! WHILE DRIVING AT 25 MPH ON FORDHAM RD (A BUSY STREET THE BRONX) THE CAR SLOWLY LOST POWER AND STOPPED FOR 2-3 SECONDS. THEN START UP AGAIN. THIS CAR IS A DEATH TRAP!!! SOME ONE COULD HAVE RUN IN THE BACK OF MY CAR. I HAVE BEEN TO THE DEALER TWICE AND THEY CLAIMED TO FIX THE DCT BUT THAT'S CRAP. HYUNDAI WHO HAS DONE NOTHING AND THEY KNOW THIS VEHICLE IS UNSAFE. I CANT EVEN DRIVE MY 2 YR GODDAUGHTER IN THIS THING. I THINK HYUNDAI IS WAITING FOR SOMEONE TO DIE. THEY NEED TO STOP SELLING THIS CAR IMMEDIATELY AND REFUND EVERYONE'S MONEY. *TR
Mfg Campaign: 10930099
Recall Date: Dec 6, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I AM FILING A COMPLAINT REGARDING THE HYUNDAI TUCSON 2016. I PURCHASED THIS VEHICLE IN MAY 2016. I NOTICE THAT IT OFTEN REVVED UP TO 5000 RPM AT 2-5MILES AND WOULD NOT MOVE THEN SUDDENLY LURCH. THIS HAPPENED FOR MONTHS, I CALLED THE DEALER AND THEY BRUSHED OFF. TWO WEEKS AGO WHILE TRYING TO MERGE ON THE HIGHWAY, I PRESSED THE GAS BUT THE CAR WOULD NOT MOVE ONLY REVVED THEN OUT OF NOWHERE IT LAUNCHED AND ALMOST HIT ANOTHER CAR. THEN TODAY, IT LITERALLY WENT DEAD?DEAD! WHILE DRIVING AT 25 MPH ON FORDHAM RD (A BUSY STREET THE BRONX) THE CAR SLOWLY LOST POWER AND STOPPED FOR 2-3 SECONDS. THEN START UP AGAIN. THIS CAR IS A DEATH TRAP!!! SOME ONE COULD HAVE RUN IN THE BACK OF MY CAR. I HAVE BEEN TO THE DEALER TWICE AND THEY CLAIMED TO FIX THE DCT BUT THAT'S CRAP. HYUNDAI WHO HAS DONE NOTHING AND THEY KNOW THIS VEHICLE IS UNSAFE. I CANT EVEN DRIVE MY 2 YR GODDAUGHTER IN THIS THING. I THINK HYUNDAI IS WAITING FOR SOMEONE TO DIE. THEY NEED TO STOP SELLING THIS CAR IMMEDIATELY AND REFUND EVERYONE'S MONEY. *TR
Corrective Action:
I AM FILING A COMPLAINT REGARDING THE HYUNDAI TUCSON 2016. I PURCHASED THIS VEHICLE IN MAY 2016. I NOTICE THAT IT OFTEN REVVED UP TO 5000 RPM AT 2-5MILES AND WOULD NOT MOVE THEN SUDDENLY LURCH. THIS HAPPENED FOR MONTHS, I CALLED THE DEALER AND THEY BRUSHED OFF. TWO WEEKS AGO WHILE TRYING TO MERGE ON THE HIGHWAY, I PRESSED THE GAS BUT THE CAR WOULD NOT MOVE ONLY REVVED THEN OUT OF NOWHERE IT LAUNCHED AND ALMOST HIT ANOTHER CAR. THEN TODAY, IT LITERALLY WENT DEAD?DEAD! WHILE DRIVING AT 25 MPH ON FORDHAM RD (A BUSY STREET THE BRONX) THE CAR SLOWLY LOST POWER AND STOPPED FOR 2-3 SECONDS. THEN START UP AGAIN. THIS CAR IS A DEATH TRAP!!! SOME ONE COULD HAVE RUN IN THE BACK OF MY CAR. I HAVE BEEN TO THE DEALER TWICE AND THEY CLAIMED TO FIX THE DCT BUT THAT'S CRAP. HYUNDAI WHO HAS DONE NOTHING AND THEY KNOW THIS VEHICLE IS UNSAFE. I CANT EVEN DRIVE MY 2 YR GODDAUGHTER IN THIS THING. I THINK HYUNDAI IS WAITING FOR SOMEONE TO DIE. THEY NEED TO STOP SELLING THIS CAR IMMEDIATELY AND REFUND EVERYONE'S MONEY. *TR
Additional Notes:
I AM FILING A COMPLAINT REGARDING THE HYUNDAI TUCSON 2016. I PURCHASED THIS VEHICLE IN MAY 2016. I NOTICE THAT IT OFTEN REVVED UP TO 5000 RPM AT 2-5MILES AND WOULD NOT MOVE THEN SUDDENLY LURCH. THIS HAPPENED FOR MONTHS, I CALLED THE DEALER AND THEY BRUSHED OFF. TWO WEEKS AGO WHILE TRYING TO MERGE ON THE HIGHWAY, I PRESSED THE GAS BUT THE CAR WOULD NOT MOVE ONLY REVVED THEN OUT OF NOWHERE IT LAUNCHED AND ALMOST HIT ANOTHER CAR. THEN TODAY, IT LITERALLY WENT DEAD?DEAD! WHILE DRIVING AT 25 MPH ON FORDHAM RD (A BUSY STREET THE BRONX) THE CAR SLOWLY LOST POWER AND STOPPED FOR 2-3 SECONDS. THEN START UP AGAIN. THIS CAR IS A DEATH TRAP!!! SOME ONE COULD HAVE RUN IN THE BACK OF MY CAR. I HAVE BEEN TO THE DEALER TWICE AND THEY CLAIMED TO FIX THE DCT BUT THAT'S CRAP. HYUNDAI WHO HAS DONE NOTHING AND THEY KNOW THIS VEHICLE IS UNSAFE. I CANT EVEN DRIVE MY 2 YR GODDAUGHTER IN THIS THING. I THINK HYUNDAI IS WAITING FOR SOMEONE TO DIE. THEY NEED TO STOP SELLING THIS CAR IMMEDIATELY AND REFUND EVERYONE'S MONEY. *TR
Mfg Campaign: 10930099
Recall Date: Dec 6, 2016
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