Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO PUTTER. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. UPDATED 02/07/02017*CT CONSUMER STATED CAR HAS BEEN IN SERVICE DEPT 3 TIMES UPDATED 7/12/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO PUTTER. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. UPDATED 02/07/02017*CT CONSUMER STATED CAR HAS BEEN IN SERVICE DEPT 3 TIMES UPDATED 7/12/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO PUTTER. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. UPDATED 02/07/02017*CT CONSUMER STATED CAR HAS BEEN IN SERVICE DEPT 3 TIMES UPDATED 7/12/18*JB
Mfg Campaign: 10928886
Recall Date: Nov 30, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
INTERMITTENT ACCELERATION ISSUES. UPON TRYING TO ACCELERATE FROM A STOP, THE CAR STARTS TO GO BUT WILL NOT ACCELERATE EVEN WITH THE GAS PEDELL TO THE FLOOR. THIS IS A DANGEROUS SITUATION IF YOU ARE TRYING TO MERGE INTO TRAFFIC. AS WAS THE CASE THE LAST TIME THE VEHICLE DID IT, ALMOST CAUSING A CRASH.
Corrective Action:
INTERMITTENT ACCELERATION ISSUES. UPON TRYING TO ACCELERATE FROM A STOP, THE CAR STARTS TO GO BUT WILL NOT ACCELERATE EVEN WITH THE GAS PEDELL TO THE FLOOR. THIS IS A DANGEROUS SITUATION IF YOU ARE TRYING TO MERGE INTO TRAFFIC. AS WAS THE CASE THE LAST TIME THE VEHICLE DID IT, ALMOST CAUSING A CRASH.
Additional Notes:
INTERMITTENT ACCELERATION ISSUES. UPON TRYING TO ACCELERATE FROM A STOP, THE CAR STARTS TO GO BUT WILL NOT ACCELERATE EVEN WITH THE GAS PEDELL TO THE FLOOR. THIS IS A DANGEROUS SITUATION IF YOU ARE TRYING TO MERGE INTO TRAFFIC. AS WAS THE CASE THE LAST TIME THE VEHICLE DID IT, ALMOST CAUSING A CRASH.
Mfg Campaign: 10928410
Recall Date: Nov 28, 2016
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
Corrective Action:
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
Additional Notes:
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
Mfg Campaign: 10927573
Recall Date: Nov 22, 2016
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
Corrective Action:
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
Additional Notes:
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
Mfg Campaign: 10927573
Recall Date: Nov 22, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
Corrective Action:
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
Additional Notes:
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
Mfg Campaign: 10927573
Recall Date: Nov 22, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE IS HYUNDAI'S NEW FUEL CELL MODEL. ON 3 SEPARATE OCCASIONS OVER 7 MONTHS THE VEHICLE LOST POWER WHILE ON A HIGHWAY. THE LAST OCCASION, NOVEMBER 7, 2016, I WAS IN THE LEFT LANE NEAR THE FAST LANE ON THE GLENDALE FREEWAY AT ABOUT 9:30 AM. THE VEHICLE SUDDENLY LOST POWER AND, SINCE THERE IS NO LEFT HAND SHOULDER, I HAD TO COAST ACROSS SEVERAL LANES OF FAST MOVING TRAFFIC TO TRY TO REACH AN EXIT RAMP. AFTER SEVERAL MINUTES OF NOT KNOWING WHAT WAS HAPPENING TO THE VEHICLE, I GAVE THE GEAR SHIFT LEVER A NUDGE TO THE RIGHT. I HEARD A SLIGHT MECHANICAL SOUND AND THE TRANSMISSION RE-ENGAGED AND I REGAINED FULL POWER. THE VEHICLE HAD NEARLY A FULL TANK OF FUEL AT THE TIME. THIS SAME THING HAPPENED TO ME IN THE APRIL/MAY TIME FRAME WHEN DRIVING ON A HIGHWAY IN SAN DIEGO COUNTY (ABOUT 1/2 TANK OF FUEL) AND THEN AGAIN IN EARLY JULY, 2016. WHEN I WAS DRIVING ON THE GOLDEN STATE FREEWAY NEAR GRIFFITH PARK (NOT SURE OF THE FUEL THIS TIME). BOTH TIMES, WITHOUT WARNING, THE VEHICLE SUDDENLY LOST POWER. IT COASTED FOR SEVERAL SECONDS BUT THESE TWO TIMES -- AFTER LESS THAN A MINUTE -- THE POWER REENGAGED, OR SELF CORRECTED, ON ITS OWN. THE NOVEMBER 7TH INCIDENT LASTED SEVERAL MINUTES, AND THE ENGINE DID NOT SELF CORRECT. ON NOVEMBER 8TH, I DROVE THE VEHICLE TO KEYES HYUNDAI IN VAN NUYS. SINCE IT HAD BEEN OVER 4 MONTHS AND SEVERAL THOUSAND MILES SINCE THE SECOND INCIDENT, I WAS NOT SURPRISED THAT THEY COULD NOT DUPLICATE THE TRANSMISSION FAILURE. I DO NOT BELIEVE THE VEHICLE IS SAFE TO DRIVE, HOWEVER, AND, SINCE THEY HAVE NOT BEEN ABLE TO IDENTIFY AND CORRECT THE DEFECT, HAVE ASKED HYUNDAI TO CANCEL THE LEASE ON THE VEHICLE RATHER THAN CONTINUE TO RISK MYSELF AND MY FAMILY IN THIS VEHICLE.
Corrective Action:
THE VEHICLE IS HYUNDAI'S NEW FUEL CELL MODEL. ON 3 SEPARATE OCCASIONS OVER 7 MONTHS THE VEHICLE LOST POWER WHILE ON A HIGHWAY. THE LAST OCCASION, NOVEMBER 7, 2016, I WAS IN THE LEFT LANE NEAR THE FAST LANE ON THE GLENDALE FREEWAY AT ABOUT 9:30 AM. THE VEHICLE SUDDENLY LOST POWER AND, SINCE THERE IS NO LEFT HAND SHOULDER, I HAD TO COAST ACROSS SEVERAL LANES OF FAST MOVING TRAFFIC TO TRY TO REACH AN EXIT RAMP. AFTER SEVERAL MINUTES OF NOT KNOWING WHAT WAS HAPPENING TO THE VEHICLE, I GAVE THE GEAR SHIFT LEVER A NUDGE TO THE RIGHT. I HEARD A SLIGHT MECHANICAL SOUND AND THE TRANSMISSION RE-ENGAGED AND I REGAINED FULL POWER. THE VEHICLE HAD NEARLY A FULL TANK OF FUEL AT THE TIME. THIS SAME THING HAPPENED TO ME IN THE APRIL/MAY TIME FRAME WHEN DRIVING ON A HIGHWAY IN SAN DIEGO COUNTY (ABOUT 1/2 TANK OF FUEL) AND THEN AGAIN IN EARLY JULY, 2016. WHEN I WAS DRIVING ON THE GOLDEN STATE FREEWAY NEAR GRIFFITH PARK (NOT SURE OF THE FUEL THIS TIME). BOTH TIMES, WITHOUT WARNING, THE VEHICLE SUDDENLY LOST POWER. IT COASTED FOR SEVERAL SECONDS BUT THESE TWO TIMES -- AFTER LESS THAN A MINUTE -- THE POWER REENGAGED, OR SELF CORRECTED, ON ITS OWN. THE NOVEMBER 7TH INCIDENT LASTED SEVERAL MINUTES, AND THE ENGINE DID NOT SELF CORRECT. ON NOVEMBER 8TH, I DROVE THE VEHICLE TO KEYES HYUNDAI IN VAN NUYS. SINCE IT HAD BEEN OVER 4 MONTHS AND SEVERAL THOUSAND MILES SINCE THE SECOND INCIDENT, I WAS NOT SURPRISED THAT THEY COULD NOT DUPLICATE THE TRANSMISSION FAILURE. I DO NOT BELIEVE THE VEHICLE IS SAFE TO DRIVE, HOWEVER, AND, SINCE THEY HAVE NOT BEEN ABLE TO IDENTIFY AND CORRECT THE DEFECT, HAVE ASKED HYUNDAI TO CANCEL THE LEASE ON THE VEHICLE RATHER THAN CONTINUE TO RISK MYSELF AND MY FAMILY IN THIS VEHICLE.
Additional Notes:
THE VEHICLE IS HYUNDAI'S NEW FUEL CELL MODEL. ON 3 SEPARATE OCCASIONS OVER 7 MONTHS THE VEHICLE LOST POWER WHILE ON A HIGHWAY. THE LAST OCCASION, NOVEMBER 7, 2016, I WAS IN THE LEFT LANE NEAR THE FAST LANE ON THE GLENDALE FREEWAY AT ABOUT 9:30 AM. THE VEHICLE SUDDENLY LOST POWER AND, SINCE THERE IS NO LEFT HAND SHOULDER, I HAD TO COAST ACROSS SEVERAL LANES OF FAST MOVING TRAFFIC TO TRY TO REACH AN EXIT RAMP. AFTER SEVERAL MINUTES OF NOT KNOWING WHAT WAS HAPPENING TO THE VEHICLE, I GAVE THE GEAR SHIFT LEVER A NUDGE TO THE RIGHT. I HEARD A SLIGHT MECHANICAL SOUND AND THE TRANSMISSION RE-ENGAGED AND I REGAINED FULL POWER. THE VEHICLE HAD NEARLY A FULL TANK OF FUEL AT THE TIME. THIS SAME THING HAPPENED TO ME IN THE APRIL/MAY TIME FRAME WHEN DRIVING ON A HIGHWAY IN SAN DIEGO COUNTY (ABOUT 1/2 TANK OF FUEL) AND THEN AGAIN IN EARLY JULY, 2016. WHEN I WAS DRIVING ON THE GOLDEN STATE FREEWAY NEAR GRIFFITH PARK (NOT SURE OF THE FUEL THIS TIME). BOTH TIMES, WITHOUT WARNING, THE VEHICLE SUDDENLY LOST POWER. IT COASTED FOR SEVERAL SECONDS BUT THESE TWO TIMES -- AFTER LESS THAN A MINUTE -- THE POWER REENGAGED, OR SELF CORRECTED, ON ITS OWN. THE NOVEMBER 7TH INCIDENT LASTED SEVERAL MINUTES, AND THE ENGINE DID NOT SELF CORRECT. ON NOVEMBER 8TH, I DROVE THE VEHICLE TO KEYES HYUNDAI IN VAN NUYS. SINCE IT HAD BEEN OVER 4 MONTHS AND SEVERAL THOUSAND MILES SINCE THE SECOND INCIDENT, I WAS NOT SURPRISED THAT THEY COULD NOT DUPLICATE THE TRANSMISSION FAILURE. I DO NOT BELIEVE THE VEHICLE IS SAFE TO DRIVE, HOWEVER, AND, SINCE THEY HAVE NOT BEEN ABLE TO IDENTIFY AND CORRECT THE DEFECT, HAVE ASKED HYUNDAI TO CANCEL THE LEASE ON THE VEHICLE RATHER THAN CONTINUE TO RISK MYSELF AND MY FAMILY IN THIS VEHICLE.
Mfg Campaign: 10927296
Recall Date: Nov 21, 2016
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR STALLS/HESITATES AND WON'T ACCELERATE FROM A DEAD STOP AND STALLS WHEN MAKING TURNS OR ON HILLS/ELEVATIONS. THIS HAPPENS ON HIGHWAYS, LOCAL AND CITY STREETS AND THE CAR FEELS UNSAFE TO DRIVE. I AM SO CONCERNED THAT MY YOUNG CHILDREN AND I AM GOING TO GET IN SOME TYPE OF AN ACCIDENT IN THIS VEHICLE AND HOPEFULLY IT IS NOT A SERIOUS OR DEADLY ONE! HYUNDAI DEALER HAS BEEN INFORMED BY ME OF THIS ISSUE AND JUST SIMPLY INSISTS THAT THIS IS DUE TO THE DCT OF THE VEHICLE!!! THIS IS NOT AN ACCEPTABLE ANSWER TO WHAT FEELS TO BE A DEADLY ISSUE FOR OWNERS OF THIS VEHICLE.
Corrective Action:
CAR STALLS/HESITATES AND WON'T ACCELERATE FROM A DEAD STOP AND STALLS WHEN MAKING TURNS OR ON HILLS/ELEVATIONS. THIS HAPPENS ON HIGHWAYS, LOCAL AND CITY STREETS AND THE CAR FEELS UNSAFE TO DRIVE. I AM SO CONCERNED THAT MY YOUNG CHILDREN AND I AM GOING TO GET IN SOME TYPE OF AN ACCIDENT IN THIS VEHICLE AND HOPEFULLY IT IS NOT A SERIOUS OR DEADLY ONE! HYUNDAI DEALER HAS BEEN INFORMED BY ME OF THIS ISSUE AND JUST SIMPLY INSISTS THAT THIS IS DUE TO THE DCT OF THE VEHICLE!!! THIS IS NOT AN ACCEPTABLE ANSWER TO WHAT FEELS TO BE A DEADLY ISSUE FOR OWNERS OF THIS VEHICLE.
Additional Notes:
CAR STALLS/HESITATES AND WON'T ACCELERATE FROM A DEAD STOP AND STALLS WHEN MAKING TURNS OR ON HILLS/ELEVATIONS. THIS HAPPENS ON HIGHWAYS, LOCAL AND CITY STREETS AND THE CAR FEELS UNSAFE TO DRIVE. I AM SO CONCERNED THAT MY YOUNG CHILDREN AND I AM GOING TO GET IN SOME TYPE OF AN ACCIDENT IN THIS VEHICLE AND HOPEFULLY IT IS NOT A SERIOUS OR DEADLY ONE! HYUNDAI DEALER HAS BEEN INFORMED BY ME OF THIS ISSUE AND JUST SIMPLY INSISTS THAT THIS IS DUE TO THE DCT OF THE VEHICLE!!! THIS IS NOT AN ACCEPTABLE ANSWER TO WHAT FEELS TO BE A DEADLY ISSUE FOR OWNERS OF THIS VEHICLE.
Mfg Campaign: 10927096
Recall Date: Nov 20, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I JUST PURCHASED A HYUNDAI TUCSON AND IT'S NOT ACCELERATING PROPERLY. IT DOESN'T RESPOND WHEN YOU PRESS THE GAS. I'VE HAD THIS VEHICLE FOR 1 WEEK AND IT'S GETTING WORSE. I'M SCARED THIS VEHICLE IS NOT SAFE AND MAY CAUSE ME TO BE IN AN ACCIDENT.
Corrective Action:
I JUST PURCHASED A HYUNDAI TUCSON AND IT'S NOT ACCELERATING PROPERLY. IT DOESN'T RESPOND WHEN YOU PRESS THE GAS. I'VE HAD THIS VEHICLE FOR 1 WEEK AND IT'S GETTING WORSE. I'M SCARED THIS VEHICLE IS NOT SAFE AND MAY CAUSE ME TO BE IN AN ACCIDENT.
Additional Notes:
I JUST PURCHASED A HYUNDAI TUCSON AND IT'S NOT ACCELERATING PROPERLY. IT DOESN'T RESPOND WHEN YOU PRESS THE GAS. I'VE HAD THIS VEHICLE FOR 1 WEEK AND IT'S GETTING WORSE. I'M SCARED THIS VEHICLE IS NOT SAFE AND MAY CAUSE ME TO BE IN AN ACCIDENT.
Mfg Campaign: 10926575
Recall Date: Nov 17, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I JUST PURCHASED A HYUNDAI TUCSON AND IT'S NOT ACCELERATING PROPERLY. IT DOESN'T RESPOND WHEN YOU PRESS THE GAS. I'VE HAD THIS VEHICLE FOR 1 WEEK AND IT'S GETTING WORSE. I'M SCARED THIS VEHICLE IS NOT SAFE AND MAY CAUSE ME TO BE IN AN ACCIDENT.
Corrective Action:
I JUST PURCHASED A HYUNDAI TUCSON AND IT'S NOT ACCELERATING PROPERLY. IT DOESN'T RESPOND WHEN YOU PRESS THE GAS. I'VE HAD THIS VEHICLE FOR 1 WEEK AND IT'S GETTING WORSE. I'M SCARED THIS VEHICLE IS NOT SAFE AND MAY CAUSE ME TO BE IN AN ACCIDENT.
Additional Notes:
I JUST PURCHASED A HYUNDAI TUCSON AND IT'S NOT ACCELERATING PROPERLY. IT DOESN'T RESPOND WHEN YOU PRESS THE GAS. I'VE HAD THIS VEHICLE FOR 1 WEEK AND IT'S GETTING WORSE. I'M SCARED THIS VEHICLE IS NOT SAFE AND MAY CAUSE ME TO BE IN AN ACCIDENT.
Mfg Campaign: 10926575
Recall Date: Nov 17, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 01/10/2017*CT UPDATED 09/27/2017*JS INCIDENT DATE AND PURCHASE DATE THE SAME ON EQ. CONSUMER HAVING ISSUES WITH THE ACCELERATION. CONSUMER STATED THAT WHEN THE ACCELERATOR PEDAL IS REPEATEDLY PRESSED THE VEHICLE DOES NOT ACCELERATE. UPDATED 7/3/18*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 01/10/2017*CT UPDATED 09/27/2017*JS INCIDENT DATE AND PURCHASE DATE THE SAME ON EQ. CONSUMER HAVING ISSUES WITH THE ACCELERATION. CONSUMER STATED THAT WHEN THE ACCELERATOR PEDAL IS REPEATEDLY PRESSED THE VEHICLE DOES NOT ACCELERATE. UPDATED 7/3/18*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 01/10/2017*CT UPDATED 09/27/2017*JS INCIDENT DATE AND PURCHASE DATE THE SAME ON EQ. CONSUMER HAVING ISSUES WITH THE ACCELERATION. CONSUMER STATED THAT WHEN THE ACCELERATOR PEDAL IS REPEATEDLY PRESSED THE VEHICLE DOES NOT ACCELERATE. UPDATED 7/3/18*JB *TR
Mfg Campaign: 10924355
Recall Date: Nov 4, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
HAD AN ACCIDENT WHILE PARKING THE ACCELERATOR JUST TOOK OFF ON ITS OWN IT STOP BECAUSE IT HIT A CONCERT WALL./REPORTED THE ACCIDENT TO HYUNDAI AND THEY SAID TO JUST FIX.I LATER FOUND OUT THAT THEIR IS A RECALL ONLY ON CERTAIN VIN NUMBERS WELL CAR VIN NUMBER IS NOT ON THE LIST BUT I STILL HAD THE ACCIDENT. GOT IN TOUCH WITH THERE CORP OFFICE THEY CALL ME TOOK ALL MY INFORMATION AND I HAVE NOT HEARD FROM NOBODY. I STILL FEEL UNCOMFORTABLE WITH THE DRIVING. *TR
Corrective Action:
HAD AN ACCIDENT WHILE PARKING THE ACCELERATOR JUST TOOK OFF ON ITS OWN IT STOP BECAUSE IT HIT A CONCERT WALL./REPORTED THE ACCIDENT TO HYUNDAI AND THEY SAID TO JUST FIX.I LATER FOUND OUT THAT THEIR IS A RECALL ONLY ON CERTAIN VIN NUMBERS WELL CAR VIN NUMBER IS NOT ON THE LIST BUT I STILL HAD THE ACCIDENT. GOT IN TOUCH WITH THERE CORP OFFICE THEY CALL ME TOOK ALL MY INFORMATION AND I HAVE NOT HEARD FROM NOBODY. I STILL FEEL UNCOMFORTABLE WITH THE DRIVING. *TR
Additional Notes:
HAD AN ACCIDENT WHILE PARKING THE ACCELERATOR JUST TOOK OFF ON ITS OWN IT STOP BECAUSE IT HIT A CONCERT WALL./REPORTED THE ACCIDENT TO HYUNDAI AND THEY SAID TO JUST FIX.I LATER FOUND OUT THAT THEIR IS A RECALL ONLY ON CERTAIN VIN NUMBERS WELL CAR VIN NUMBER IS NOT ON THE LIST BUT I STILL HAD THE ACCIDENT. GOT IN TOUCH WITH THERE CORP OFFICE THEY CALL ME TOOK ALL MY INFORMATION AND I HAVE NOT HEARD FROM NOBODY. I STILL FEEL UNCOMFORTABLE WITH THE DRIVING. *TR
Mfg Campaign: 10923734
Recall Date: Nov 2, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
7 SPEED DUEL CLUTCH TRANSMISSION IS FAILING AGAIN AFTER RECALL HAS BEEN PERFORMED. VEHICLE HAS STARTED TO GO INTO NEUTRAL WHEN PULLING OUT INTO TRAFFIC LEAVING YOU IN THE MIDDLE OF THE ROAD WITHOUT BEING ABLE TO MOVE FOR A SHORT TIME. WHILE DRIVING THE VEHICLE WILL NOW ALSO LOSE POWER AND SHIFT INTO LOW GEAR ON ITS OWN CAUSING SUDDEN DECELERATION. VEHICLE WILL ALSO CHUG FORWARD WHEN STOPPED AT A RED LIGHT. THIS IS AFTER ALL OF THE RECALLS AND REPROGRAMMING OF THE VEHICLE HAS BEEN DONE. WE HAVE NOW HAD THREE TIMES THAT WE HAVE ALMOST BEEN HIT, WHERE OTHER CARS HAVE HAD TO SLAM ON THEIR BRAKES TO AVOID A BAD ACCIDENT AND THREE OTHER TIME I ALMOST GOT REAR ENDED BECAUSE MY VEHICLE STARTED TO GO FROM AFTER THE TRAFFIC LIGHT WOULD CHANGE AND THEN STOP MOVING. THESE VEHICLES WITH THIS TRANSMISSION IS A DEATH TRAP AND SOMEBODY IS GOING TO GET KILLED! THESE PROBLEMS ARE NOT CONSISTENT BUT THEY ARE REAL AND DANGEROUS! WE ARE AFRAID TO DRIVE OUR NEW VEHICLE! IT HAS BEEN TO THE DEALER 5 TIMES FOR THE TRANSMISSION ISSUES. *TR
Corrective Action:
7 SPEED DUEL CLUTCH TRANSMISSION IS FAILING AGAIN AFTER RECALL HAS BEEN PERFORMED. VEHICLE HAS STARTED TO GO INTO NEUTRAL WHEN PULLING OUT INTO TRAFFIC LEAVING YOU IN THE MIDDLE OF THE ROAD WITHOUT BEING ABLE TO MOVE FOR A SHORT TIME. WHILE DRIVING THE VEHICLE WILL NOW ALSO LOSE POWER AND SHIFT INTO LOW GEAR ON ITS OWN CAUSING SUDDEN DECELERATION. VEHICLE WILL ALSO CHUG FORWARD WHEN STOPPED AT A RED LIGHT. THIS IS AFTER ALL OF THE RECALLS AND REPROGRAMMING OF THE VEHICLE HAS BEEN DONE. WE HAVE NOW HAD THREE TIMES THAT WE HAVE ALMOST BEEN HIT, WHERE OTHER CARS HAVE HAD TO SLAM ON THEIR BRAKES TO AVOID A BAD ACCIDENT AND THREE OTHER TIME I ALMOST GOT REAR ENDED BECAUSE MY VEHICLE STARTED TO GO FROM AFTER THE TRAFFIC LIGHT WOULD CHANGE AND THEN STOP MOVING. THESE VEHICLES WITH THIS TRANSMISSION IS A DEATH TRAP AND SOMEBODY IS GOING TO GET KILLED! THESE PROBLEMS ARE NOT CONSISTENT BUT THEY ARE REAL AND DANGEROUS! WE ARE AFRAID TO DRIVE OUR NEW VEHICLE! IT HAS BEEN TO THE DEALER 5 TIMES FOR THE TRANSMISSION ISSUES. *TR
Additional Notes:
7 SPEED DUEL CLUTCH TRANSMISSION IS FAILING AGAIN AFTER RECALL HAS BEEN PERFORMED. VEHICLE HAS STARTED TO GO INTO NEUTRAL WHEN PULLING OUT INTO TRAFFIC LEAVING YOU IN THE MIDDLE OF THE ROAD WITHOUT BEING ABLE TO MOVE FOR A SHORT TIME. WHILE DRIVING THE VEHICLE WILL NOW ALSO LOSE POWER AND SHIFT INTO LOW GEAR ON ITS OWN CAUSING SUDDEN DECELERATION. VEHICLE WILL ALSO CHUG FORWARD WHEN STOPPED AT A RED LIGHT. THIS IS AFTER ALL OF THE RECALLS AND REPROGRAMMING OF THE VEHICLE HAS BEEN DONE. WE HAVE NOW HAD THREE TIMES THAT WE HAVE ALMOST BEEN HIT, WHERE OTHER CARS HAVE HAD TO SLAM ON THEIR BRAKES TO AVOID A BAD ACCIDENT AND THREE OTHER TIME I ALMOST GOT REAR ENDED BECAUSE MY VEHICLE STARTED TO GO FROM AFTER THE TRAFFIC LIGHT WOULD CHANGE AND THEN STOP MOVING. THESE VEHICLES WITH THIS TRANSMISSION IS A DEATH TRAP AND SOMEBODY IS GOING TO GET KILLED! THESE PROBLEMS ARE NOT CONSISTENT BUT THEY ARE REAL AND DANGEROUS! WE ARE AFRAID TO DRIVE OUR NEW VEHICLE! IT HAS BEEN TO THE DEALER 5 TIMES FOR THE TRANSMISSION ISSUES. *TR
Mfg Campaign: 10920431
Recall Date: Nov 1, 2016
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.
Mfg Campaign: 10919257
Recall Date: Oct 27, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.
Mfg Campaign: 10919257
Recall Date: Oct 27, 2016
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I READ AN ARTICLE STATING THE HYUNDAI TUCSON CONNECTS WITH CARPLAY. TURNS OUT ONLY THE EXPENSIVE MODELS DO. HYUNDAI INSTALLS A SMALL COMMUNICATION SCREEN ON THE ECO, WHICH IS THE MODEL I BOUGHT, THAT IS NOT EQUIPPED TO RECEIVE CARPLAY DATA. WHAT IS NEEDED TO ENABLE THE SAFETY FEATURE? WILL YOU REQUIRE HYUNDAI TO ENABLE THE CAR'S COMMUNICATION DEVICE; THAT IS, TO ENABLE CARPLAY OR TO REPLACE THE INSTALL WITH A RECEIVER AND SCREEN THAT WILL WORK?
Corrective Action:
I READ AN ARTICLE STATING THE HYUNDAI TUCSON CONNECTS WITH CARPLAY. TURNS OUT ONLY THE EXPENSIVE MODELS DO. HYUNDAI INSTALLS A SMALL COMMUNICATION SCREEN ON THE ECO, WHICH IS THE MODEL I BOUGHT, THAT IS NOT EQUIPPED TO RECEIVE CARPLAY DATA. WHAT IS NEEDED TO ENABLE THE SAFETY FEATURE? WILL YOU REQUIRE HYUNDAI TO ENABLE THE CAR'S COMMUNICATION DEVICE; THAT IS, TO ENABLE CARPLAY OR TO REPLACE THE INSTALL WITH A RECEIVER AND SCREEN THAT WILL WORK?
Additional Notes:
I READ AN ARTICLE STATING THE HYUNDAI TUCSON CONNECTS WITH CARPLAY. TURNS OUT ONLY THE EXPENSIVE MODELS DO. HYUNDAI INSTALLS A SMALL COMMUNICATION SCREEN ON THE ECO, WHICH IS THE MODEL I BOUGHT, THAT IS NOT EQUIPPED TO RECEIVE CARPLAY DATA. WHAT IS NEEDED TO ENABLE THE SAFETY FEATURE? WILL YOU REQUIRE HYUNDAI TO ENABLE THE CAR'S COMMUNICATION DEVICE; THAT IS, TO ENABLE CARPLAY OR TO REPLACE THE INSTALL WITH A RECEIVER AND SCREEN THAT WILL WORK?
Mfg Campaign: 10919733
Recall Date: Oct 27, 2016
Hyundai Motor America
Defect Description:
STRUCTURE:BODY:TRUNK LID
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING OUT OF A PARKING GARAGE, THE TRUNK OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/11/2017*CT UPDATED 6/26/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING OUT OF A PARKING GARAGE, THE TRUNK OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/11/2017*CT UPDATED 6/26/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING OUT OF A PARKING GARAGE, THE TRUNK OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/11/2017*CT UPDATED 6/26/18*JB
Mfg Campaign: 10917893
Recall Date: Oct 21, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE IN TRAFFIC SLOWLY GOING UP A HILL ON A CITY STREET, THE CAR SIGNALED "TRANSMISSION TEMP. IS HIGH! STOP SAFELY." I WAS UNABLE TO PULL OVER FOR A FEW MINUTES BECAUSE OF THE STOPPED TRAFFIC, THEN SUDDENLY THE CAR TURNED OFF! I WAS STUCK UPHILL WITH THOSE AROUND ME HONKING TO MOVE THE CAR. AFTER SOME TIME, I WAS ABLE TO TURN THE CAR BACK ON AND MOVE FORWARD. THIS CONTINUED TO HAPPEN SEVERAL TIMES UNTIL I WAS FINALLY ABLE TO PARK THE CAR AND TURN IT OFF. AFTER A FEW HOURS, I TURNED THE CAR BACK ON AND IT WAS FINE. I WAS NOTIFIED BY HYUNDAI THAT THIS IS NORMAL BECAUSE OF THE DUAL CLUTCH TRANSMISSION AND THE INFORMATION IS IN MY MANUAL. HOWEVER, IT DOES NOT SAY THE CAR WILL TURN OFF ON ITS OWN! WHY DIDN'T THE DEALER TELL ME THIS?! IT IS VERY DANGEROUS!
Corrective Action:
WHILE IN TRAFFIC SLOWLY GOING UP A HILL ON A CITY STREET, THE CAR SIGNALED "TRANSMISSION TEMP. IS HIGH! STOP SAFELY." I WAS UNABLE TO PULL OVER FOR A FEW MINUTES BECAUSE OF THE STOPPED TRAFFIC, THEN SUDDENLY THE CAR TURNED OFF! I WAS STUCK UPHILL WITH THOSE AROUND ME HONKING TO MOVE THE CAR. AFTER SOME TIME, I WAS ABLE TO TURN THE CAR BACK ON AND MOVE FORWARD. THIS CONTINUED TO HAPPEN SEVERAL TIMES UNTIL I WAS FINALLY ABLE TO PARK THE CAR AND TURN IT OFF. AFTER A FEW HOURS, I TURNED THE CAR BACK ON AND IT WAS FINE. I WAS NOTIFIED BY HYUNDAI THAT THIS IS NORMAL BECAUSE OF THE DUAL CLUTCH TRANSMISSION AND THE INFORMATION IS IN MY MANUAL. HOWEVER, IT DOES NOT SAY THE CAR WILL TURN OFF ON ITS OWN! WHY DIDN'T THE DEALER TELL ME THIS?! IT IS VERY DANGEROUS!
Additional Notes:
WHILE IN TRAFFIC SLOWLY GOING UP A HILL ON A CITY STREET, THE CAR SIGNALED "TRANSMISSION TEMP. IS HIGH! STOP SAFELY." I WAS UNABLE TO PULL OVER FOR A FEW MINUTES BECAUSE OF THE STOPPED TRAFFIC, THEN SUDDENLY THE CAR TURNED OFF! I WAS STUCK UPHILL WITH THOSE AROUND ME HONKING TO MOVE THE CAR. AFTER SOME TIME, I WAS ABLE TO TURN THE CAR BACK ON AND MOVE FORWARD. THIS CONTINUED TO HAPPEN SEVERAL TIMES UNTIL I WAS FINALLY ABLE TO PARK THE CAR AND TURN IT OFF. AFTER A FEW HOURS, I TURNED THE CAR BACK ON AND IT WAS FINE. I WAS NOTIFIED BY HYUNDAI THAT THIS IS NORMAL BECAUSE OF THE DUAL CLUTCH TRANSMISSION AND THE INFORMATION IS IN MY MANUAL. HOWEVER, IT DOES NOT SAY THE CAR WILL TURN OFF ON ITS OWN! WHY DIDN'T THE DEALER TELL ME THIS?! IT IS VERY DANGEROUS!
Mfg Campaign: 10917583
Recall Date: Oct 20, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN ACCELERATING FROM A STOP, THE VEHICLE HAS A DELAYED ACCELERATION. THIS HAS HAPPENED TO ME MULTIPLE TIMES EVEN AFTER THE NHTSA RECALL CAMPAIGN NUMBER 16V-628 HAS BEEN APPLIED (REPROGRAMMING OF THE DCT MODULE).
Corrective Action:
WHEN ACCELERATING FROM A STOP, THE VEHICLE HAS A DELAYED ACCELERATION. THIS HAS HAPPENED TO ME MULTIPLE TIMES EVEN AFTER THE NHTSA RECALL CAMPAIGN NUMBER 16V-628 HAS BEEN APPLIED (REPROGRAMMING OF THE DCT MODULE).
Additional Notes:
WHEN ACCELERATING FROM A STOP, THE VEHICLE HAS A DELAYED ACCELERATION. THIS HAS HAPPENED TO ME MULTIPLE TIMES EVEN AFTER THE NHTSA RECALL CAMPAIGN NUMBER 16V-628 HAS BEEN APPLIED (REPROGRAMMING OF THE DCT MODULE).
Mfg Campaign: 10917706
Recall Date: Oct 20, 2016
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Mfg Campaign: 10916814
Recall Date: Oct 18, 2016
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
MY TUCSON SLOWS DOWN WHEN I PRESS DOWN ON THE ACCELERATOR TO SPEED UP. IT DID THIS MULTIPLE TIMES ON MY TRIP FROM INDIANA TO COLORADO. THIS IS EXTREMELY DANGEROUS! I SAW AN UPCOMING RECALL WHICH HYUNDAI DOES NOT HAVE ANY FIX FOR YET, BUT IT APPEARS TO ONLY BE ON SPECIFIC ONES WITH DUAL CLUTCH. I DON'T THINK MINE HAS THAT, BUT IT DEFINITELY HAS SAFETY ISSUES AND HYUNDAI WILL NOT ASSIST ME WITH IT. THERE ARE MULTIPLE OTHER ISSUES WITH MY NEW VEHICLE ALSO WHICH I CANNOT GET ASSISTANCE WITH AND HAVE FILED MULTIPLE COMPLAINTS, MULTIPLE PLACES.
Corrective Action:
MY TUCSON SLOWS DOWN WHEN I PRESS DOWN ON THE ACCELERATOR TO SPEED UP. IT DID THIS MULTIPLE TIMES ON MY TRIP FROM INDIANA TO COLORADO. THIS IS EXTREMELY DANGEROUS! I SAW AN UPCOMING RECALL WHICH HYUNDAI DOES NOT HAVE ANY FIX FOR YET, BUT IT APPEARS TO ONLY BE ON SPECIFIC ONES WITH DUAL CLUTCH. I DON'T THINK MINE HAS THAT, BUT IT DEFINITELY HAS SAFETY ISSUES AND HYUNDAI WILL NOT ASSIST ME WITH IT. THERE ARE MULTIPLE OTHER ISSUES WITH MY NEW VEHICLE ALSO WHICH I CANNOT GET ASSISTANCE WITH AND HAVE FILED MULTIPLE COMPLAINTS, MULTIPLE PLACES.
Additional Notes:
MY TUCSON SLOWS DOWN WHEN I PRESS DOWN ON THE ACCELERATOR TO SPEED UP. IT DID THIS MULTIPLE TIMES ON MY TRIP FROM INDIANA TO COLORADO. THIS IS EXTREMELY DANGEROUS! I SAW AN UPCOMING RECALL WHICH HYUNDAI DOES NOT HAVE ANY FIX FOR YET, BUT IT APPEARS TO ONLY BE ON SPECIFIC ONES WITH DUAL CLUTCH. I DON'T THINK MINE HAS THAT, BUT IT DEFINITELY HAS SAFETY ISSUES AND HYUNDAI WILL NOT ASSIST ME WITH IT. THERE ARE MULTIPLE OTHER ISSUES WITH MY NEW VEHICLE ALSO WHICH I CANNOT GET ASSISTANCE WITH AND HAVE FILED MULTIPLE COMPLAINTS, MULTIPLE PLACES.
Mfg Campaign: 10916843
Recall Date: Oct 18, 2016
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