Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
433 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
It's an engine failure. The car died in the middle of the rode at a traffic light with busy traffic flowing. It was confirmed by a independent service center. No one other an the independent service center has inspected it. There were no warning lamps or messages before failure.
Corrective Action:
It's an engine failure. The car died in the middle of the rode at a traffic light with busy traffic flowing. It was confirmed by a independent service center. No one other an the independent service center has inspected it. There were no warning lamps or messages before failure.
Additional Notes:
It's an engine failure. The car died in the middle of the rode at a traffic light with busy traffic flowing. It was confirmed by a independent service center. No one other an the independent service center has inspected it. There were no warning lamps or messages before failure.
Mfg Campaign: 11677669
Recall Date: Jul 31, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Since I purchased the car in 2018 I took great care of it, keeping the services going on time. But recently in October 2024 even tough I did services the oil service’s sign keep on showing up. I then schedule an appointment with a dealer ship near my area in January and they told me that they were no oil in the car. But I show them the date ans mileage on my stickers I specified that is the reason I am here and to double check for me for filtration because something is wrong, they told me that the car was fine. Days after I had to go in my regular service place for another service and on May I drove the car from Massachusetts to New York and in the middle of the way car start shaking, making noise and when I drove it to a shop they diagnose a failed engine. I left the car in Goshen NY in a Hyundai dealer ship and they told me a valve un the engine was burned and that where the problem came from . They said , they fixed it. A friend pick up the car and 30 mnt driving it police came to rescinde her in the highway, they then told me that’s it’s was a failed engine and days after ask for services record, I provide the last 6 times , they asked me from 0 until today. The shop were I take care of the car don’t keep record from so long. Talking about 2018. They said they won’t fixed it without those record . The car is still under warranty with 71321 miles and I have it for 7 years.
Corrective Action:
Since I purchased the car in 2018 I took great care of it, keeping the services going on time. But recently in October 2024 even tough I did services the oil service’s sign keep on showing up. I then schedule an appointment with a dealer ship near my area in January and they told me that they were no oil in the car. But I show them the date ans mileage on my stickers I specified that is the reason I am here and to double check for me for filtration because something is wrong, they told me that the car was fine. Days after I had to go in my regular service place for another service and on May I drove the car from Massachusetts to New York and in the middle of the way car start shaking, making noise and when I drove it to a shop they diagnose a failed engine. I left the car in Goshen NY in a Hyundai dealer ship and they told me a valve un the engine was burned and that where the problem came from . They said , they fixed it. A friend pick up the car and 30 mnt driving it police came to rescinde her in the highway, they then told me that’s it’s was a failed engine and days after ask for services record, I provide the last 6 times , they asked me from 0 until today. The shop were I take care of the car don’t keep record from so long. Talking about 2018. They said they won’t fixed it without those record . The car is still under warranty with 71321 miles and I have it for 7 years.
Additional Notes:
Since I purchased the car in 2018 I took great care of it, keeping the services going on time. But recently in October 2024 even tough I did services the oil service’s sign keep on showing up. I then schedule an appointment with a dealer ship near my area in January and they told me that they were no oil in the car. But I show them the date ans mileage on my stickers I specified that is the reason I am here and to double check for me for filtration because something is wrong, they told me that the car was fine. Days after I had to go in my regular service place for another service and on May I drove the car from Massachusetts to New York and in the middle of the way car start shaking, making noise and when I drove it to a shop they diagnose a failed engine. I left the car in Goshen NY in a Hyundai dealer ship and they told me a valve un the engine was burned and that where the problem came from . They said , they fixed it. A friend pick up the car and 30 mnt driving it police came to rescinde her in the highway, they then told me that’s it’s was a failed engine and days after ask for services record, I provide the last 6 times , they asked me from 0 until today. The shop were I take care of the car don’t keep record from so long. Talking about 2018. They said they won’t fixed it without those record . The car is still under warranty with 71321 miles and I have it for 7 years.
Mfg Campaign: 11676709
Recall Date: Jul 28, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2018 Hyundai Tucson 2.0L GDI engine with only 79,000 miles was "knocking" and wouldn't accelerate. We pulled over and towed the vehicle to the local Hyundai Dealer who declared "oil level good but failed bearing clearance test". Diagnosed with a rod and bearing failure. They submitted to Hyundai Motor Warranty the vehicle needed new engine. They declined. I know this is covered under the Hyundai Engine 2 Class action lawsuit with the extended 15 year/150,000 mile warranty as a result of the catastrophic engine failures. I have all oil change service records for every 5,000-6,000 miles while I was the second owner, as well as, have obtained another from the dealer who bought it from a rental/lease company starting at 14,000 miles. Hyundai Corporate is claiming "exceptional maintenance neglect" because of one missing oil change record from the rental company that I may not be able to obtain as the paper trail for the rental car company only states first owner was rental/fleet
Corrective Action:
My 2018 Hyundai Tucson 2.0L GDI engine with only 79,000 miles was "knocking" and wouldn't accelerate. We pulled over and towed the vehicle to the local Hyundai Dealer who declared "oil level good but failed bearing clearance test". Diagnosed with a rod and bearing failure. They submitted to Hyundai Motor Warranty the vehicle needed new engine. They declined. I know this is covered under the Hyundai Engine 2 Class action lawsuit with the extended 15 year/150,000 mile warranty as a result of the catastrophic engine failures. I have all oil change service records for every 5,000-6,000 miles while I was the second owner, as well as, have obtained another from the dealer who bought it from a rental/lease company starting at 14,000 miles. Hyundai Corporate is claiming "exceptional maintenance neglect" because of one missing oil change record from the rental company that I may not be able to obtain as the paper trail for the rental car company only states first owner was rental/fleet
Additional Notes:
My 2018 Hyundai Tucson 2.0L GDI engine with only 79,000 miles was "knocking" and wouldn't accelerate. We pulled over and towed the vehicle to the local Hyundai Dealer who declared "oil level good but failed bearing clearance test". Diagnosed with a rod and bearing failure. They submitted to Hyundai Motor Warranty the vehicle needed new engine. They declined. I know this is covered under the Hyundai Engine 2 Class action lawsuit with the extended 15 year/150,000 mile warranty as a result of the catastrophic engine failures. I have all oil change service records for every 5,000-6,000 miles while I was the second owner, as well as, have obtained another from the dealer who bought it from a rental/lease company starting at 14,000 miles. Hyundai Corporate is claiming "exceptional maintenance neglect" because of one missing oil change record from the rental company that I may not be able to obtain as the paper trail for the rental car company only states first owner was rental/fleet
Mfg Campaign: 11674746
Recall Date: Jul 19, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My 2018 Hyundai Tucson 2.0L GDI engine with only 79,000 miles was "knocking" and wouldn't accelerate. We pulled over and towed the vehicle to the local Hyundai Dealer who declared "oil level good but failed bearing clearance test". Diagnosed with a rod and bearing failure. They submitted to Hyundai Motor Warranty the vehicle needed new engine. They declined. I know this is covered under the Hyundai Engine 2 Class action lawsuit with the extended 15 year/150,000 mile warranty as a result of the catastrophic engine failures. I have all oil change service records for every 5,000-6,000 miles while I was the second owner, as well as, have obtained another from the dealer who bought it from a rental/lease company starting at 14,000 miles. Hyundai Corporate is claiming "exceptional maintenance neglect" because of one missing oil change record from the rental company that I may not be able to obtain as the paper trail for the rental car company only states first owner was rental/fleet
Corrective Action:
My 2018 Hyundai Tucson 2.0L GDI engine with only 79,000 miles was "knocking" and wouldn't accelerate. We pulled over and towed the vehicle to the local Hyundai Dealer who declared "oil level good but failed bearing clearance test". Diagnosed with a rod and bearing failure. They submitted to Hyundai Motor Warranty the vehicle needed new engine. They declined. I know this is covered under the Hyundai Engine 2 Class action lawsuit with the extended 15 year/150,000 mile warranty as a result of the catastrophic engine failures. I have all oil change service records for every 5,000-6,000 miles while I was the second owner, as well as, have obtained another from the dealer who bought it from a rental/lease company starting at 14,000 miles. Hyundai Corporate is claiming "exceptional maintenance neglect" because of one missing oil change record from the rental company that I may not be able to obtain as the paper trail for the rental car company only states first owner was rental/fleet
Additional Notes:
My 2018 Hyundai Tucson 2.0L GDI engine with only 79,000 miles was "knocking" and wouldn't accelerate. We pulled over and towed the vehicle to the local Hyundai Dealer who declared "oil level good but failed bearing clearance test". Diagnosed with a rod and bearing failure. They submitted to Hyundai Motor Warranty the vehicle needed new engine. They declined. I know this is covered under the Hyundai Engine 2 Class action lawsuit with the extended 15 year/150,000 mile warranty as a result of the catastrophic engine failures. I have all oil change service records for every 5,000-6,000 miles while I was the second owner, as well as, have obtained another from the dealer who bought it from a rental/lease company starting at 14,000 miles. Hyundai Corporate is claiming "exceptional maintenance neglect" because of one missing oil change record from the rental company that I may not be able to obtain as the paper trail for the rental car company only states first owner was rental/fleet
Mfg Campaign: 11674746
Recall Date: Jul 19, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Won’t shift so that I can gain speed
Corrective Action:
Won’t shift so that I can gain speed
Additional Notes:
Won’t shift so that I can gain speed
Mfg Campaign: 11670399
Recall Date: Jun 30, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Won’t shift so that I can gain speed
Corrective Action:
Won’t shift so that I can gain speed
Additional Notes:
Won’t shift so that I can gain speed
Mfg Campaign: 11670399
Recall Date: Jun 30, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Won’t shift so that I can gain speed
Corrective Action:
Won’t shift so that I can gain speed
Additional Notes:
Won’t shift so that I can gain speed
Mfg Campaign: 11670399
Recall Date: Jun 30, 2025
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
After an impact with a large buck (deer) on a main highway while traveling 70 miles per hour, the airbags failed to deploy.
Corrective Action:
After an impact with a large buck (deer) on a main highway while traveling 70 miles per hour, the airbags failed to deploy.
Additional Notes:
After an impact with a large buck (deer) on a main highway while traveling 70 miles per hour, the airbags failed to deploy.
Mfg Campaign: 11666669
Recall Date: Jun 13, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After an impact with a large buck (deer) on a main highway while traveling 70 miles per hour, the airbags failed to deploy.
Corrective Action:
After an impact with a large buck (deer) on a main highway while traveling 70 miles per hour, the airbags failed to deploy.
Additional Notes:
After an impact with a large buck (deer) on a main highway while traveling 70 miles per hour, the airbags failed to deploy.
Mfg Campaign: 11666669
Recall Date: Jun 13, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 70 MPH and depressing accelerator pedal, the vehicle started to decelerate. The contact pulled over to the right side of the road and turned off the vehicle. The contact waited for two minutes and attempted to restart the vehicle; however, the vehicle failed to respond as needed. The brake warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a misfire in cylinders #1 and #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was notified not notified of the failure. The failure mileage was 177,000.
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 70 MPH and depressing accelerator pedal, the vehicle started to decelerate. The contact pulled over to the right side of the road and turned off the vehicle. The contact waited for two minutes and attempted to restart the vehicle; however, the vehicle failed to respond as needed. The brake warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a misfire in cylinders #1 and #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was notified not notified of the failure. The failure mileage was 177,000.
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 70 MPH and depressing accelerator pedal, the vehicle started to decelerate. The contact pulled over to the right side of the road and turned off the vehicle. The contact waited for two minutes and attempted to restart the vehicle; however, the vehicle failed to respond as needed. The brake warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a misfire in cylinders #1 and #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was notified not notified of the failure. The failure mileage was 177,000.
Mfg Campaign: 11666021
Recall Date: Jun 10, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 70 MPH and depressing accelerator pedal, the vehicle started to decelerate. The contact pulled over to the right side of the road and turned off the vehicle. The contact waited for two minutes and attempted to restart the vehicle; however, the vehicle failed to respond as needed. The brake warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a misfire in cylinders #1 and #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was notified not notified of the failure. The failure mileage was 177,000.
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 70 MPH and depressing accelerator pedal, the vehicle started to decelerate. The contact pulled over to the right side of the road and turned off the vehicle. The contact waited for two minutes and attempted to restart the vehicle; however, the vehicle failed to respond as needed. The brake warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a misfire in cylinders #1 and #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was notified not notified of the failure. The failure mileage was 177,000.
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 70 MPH and depressing accelerator pedal, the vehicle started to decelerate. The contact pulled over to the right side of the road and turned off the vehicle. The contact waited for two minutes and attempted to restart the vehicle; however, the vehicle failed to respond as needed. The brake warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a misfire in cylinders #1 and #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was notified not notified of the failure. The failure mileage was 177,000.
Mfg Campaign: 11666021
Recall Date: Jun 10, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Component: Engine Vehicle: 2018 Hyundai Tucson VIN: [XXX] Approx. Mileage at Failure: 79,413 miles Incident Date: [XXX] Where It Happened: While driving [XXX] At 79,413 miles, my 2018 Hyundai Tucson (VIN: [XXX}) suffered complete engine failure without warning. The vehicle had been properly maintained (records from Express Oil Change & Tire Engineers), and was operating under normal conditions. The dealership diagnosed total engine failure and quoted $7,723.88 for replacement. They are not replacing the engine with the same type, which may indicate a known issue. There are no active recalls, but similar engines in Hyundai vehicles from this era have been subject to recalls and warranty extensions. I believe this may be due to a manufacturing defect. No injuries occurred, but the failure posed a safety risk while in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Component: Engine Vehicle: 2018 Hyundai Tucson VIN: [XXX] Approx. Mileage at Failure: 79,413 miles Incident Date: [XXX] Where It Happened: While driving [XXX] At 79,413 miles, my 2018 Hyundai Tucson (VIN: [XXX}) suffered complete engine failure without warning. The vehicle had been properly maintained (records from Express Oil Change & Tire Engineers), and was operating under normal conditions. The dealership diagnosed total engine failure and quoted $7,723.88 for replacement. They are not replacing the engine with the same type, which may indicate a known issue. There are no active recalls, but similar engines in Hyundai vehicles from this era have been subject to recalls and warranty extensions. I believe this may be due to a manufacturing defect. No injuries occurred, but the failure posed a safety risk while in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Component: Engine Vehicle: 2018 Hyundai Tucson VIN: [XXX] Approx. Mileage at Failure: 79,413 miles Incident Date: [XXX] Where It Happened: While driving [XXX] At 79,413 miles, my 2018 Hyundai Tucson (VIN: [XXX}) suffered complete engine failure without warning. The vehicle had been properly maintained (records from Express Oil Change & Tire Engineers), and was operating under normal conditions. The dealership diagnosed total engine failure and quoted $7,723.88 for replacement. They are not replacing the engine with the same type, which may indicate a known issue. There are no active recalls, but similar engines in Hyundai vehicles from this era have been subject to recalls and warranty extensions. I believe this may be due to a manufacturing defect. No injuries occurred, but the failure posed a safety risk while in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11666112
Recall Date: Jun 10, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On April 12, 2025, my 2018 Hyundai Tuson which only has 99,000 miles started stalling out at random speeds. The vehicle stalled going up a hill and would not accelerate it would also not go past 55-60 miles per hour on the highway. There were no check engine lights or codes on the dashboard. The vehicle is also burning oil on 2 occasions when having the oil changed. I feel like my life and others is in danger because the vehicle is stalling at random speeds which could cause a major accident due to this issue. I could be hit by another vehicle while trying to accelerate or merge on the highway. I reported the oil consumption last November and I contacted Hyundai customer care who issued a case number in May 2025 for the stalling issue, they instructed me to take it to the Hyundai dealership to be diagnosed. There is a recall out, but they said my vehicle is not included in it. I took the vehicle to the dealership, and they confirmed the vehicle was stalling and would not accelerate and were able to reproduce the issue. They informed me the vehicle needed a new transmission, and the vehicle only has 99,000 miles. Hyundai and the dealership declined to add the vehicle to the recall campaign for stalling vehicles. I had to cover the cost of $3,000 for a new transmission. I picked the vehicle up on June 6,2025 with the new transmission installed and it is still stalling and won't accelerate past 45 miles per hour.
Corrective Action:
On April 12, 2025, my 2018 Hyundai Tuson which only has 99,000 miles started stalling out at random speeds. The vehicle stalled going up a hill and would not accelerate it would also not go past 55-60 miles per hour on the highway. There were no check engine lights or codes on the dashboard. The vehicle is also burning oil on 2 occasions when having the oil changed. I feel like my life and others is in danger because the vehicle is stalling at random speeds which could cause a major accident due to this issue. I could be hit by another vehicle while trying to accelerate or merge on the highway. I reported the oil consumption last November and I contacted Hyundai customer care who issued a case number in May 2025 for the stalling issue, they instructed me to take it to the Hyundai dealership to be diagnosed. There is a recall out, but they said my vehicle is not included in it. I took the vehicle to the dealership, and they confirmed the vehicle was stalling and would not accelerate and were able to reproduce the issue. They informed me the vehicle needed a new transmission, and the vehicle only has 99,000 miles. Hyundai and the dealership declined to add the vehicle to the recall campaign for stalling vehicles. I had to cover the cost of $3,000 for a new transmission. I picked the vehicle up on June 6,2025 with the new transmission installed and it is still stalling and won't accelerate past 45 miles per hour.
Additional Notes:
On April 12, 2025, my 2018 Hyundai Tuson which only has 99,000 miles started stalling out at random speeds. The vehicle stalled going up a hill and would not accelerate it would also not go past 55-60 miles per hour on the highway. There were no check engine lights or codes on the dashboard. The vehicle is also burning oil on 2 occasions when having the oil changed. I feel like my life and others is in danger because the vehicle is stalling at random speeds which could cause a major accident due to this issue. I could be hit by another vehicle while trying to accelerate or merge on the highway. I reported the oil consumption last November and I contacted Hyundai customer care who issued a case number in May 2025 for the stalling issue, they instructed me to take it to the Hyundai dealership to be diagnosed. There is a recall out, but they said my vehicle is not included in it. I took the vehicle to the dealership, and they confirmed the vehicle was stalling and would not accelerate and were able to reproduce the issue. They informed me the vehicle needed a new transmission, and the vehicle only has 99,000 miles. Hyundai and the dealership declined to add the vehicle to the recall campaign for stalling vehicles. I had to cover the cost of $3,000 for a new transmission. I picked the vehicle up on June 6,2025 with the new transmission installed and it is still stalling and won't accelerate past 45 miles per hour.
Mfg Campaign: 11665437
Recall Date: Jun 7, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
On April 12, 2025, my 2018 Hyundai Tuson which only has 99,000 miles started stalling out at random speeds. The vehicle stalled going up a hill and would not accelerate it would also not go past 55-60 miles per hour on the highway. There were no check engine lights or codes on the dashboard. The vehicle is also burning oil on 2 occasions when having the oil changed. I feel like my life and others is in danger because the vehicle is stalling at random speeds which could cause a major accident due to this issue. I could be hit by another vehicle while trying to accelerate or merge on the highway. I reported the oil consumption last November and I contacted Hyundai customer care who issued a case number in May 2025 for the stalling issue, they instructed me to take it to the Hyundai dealership to be diagnosed. There is a recall out, but they said my vehicle is not included in it. I took the vehicle to the dealership, and they confirmed the vehicle was stalling and would not accelerate and were able to reproduce the issue. They informed me the vehicle needed a new transmission, and the vehicle only has 99,000 miles. Hyundai and the dealership declined to add the vehicle to the recall campaign for stalling vehicles. I had to cover the cost of $3,000 for a new transmission. I picked the vehicle up on June 6,2025 with the new transmission installed and it is still stalling and won't accelerate past 45 miles per hour.
Corrective Action:
On April 12, 2025, my 2018 Hyundai Tuson which only has 99,000 miles started stalling out at random speeds. The vehicle stalled going up a hill and would not accelerate it would also not go past 55-60 miles per hour on the highway. There were no check engine lights or codes on the dashboard. The vehicle is also burning oil on 2 occasions when having the oil changed. I feel like my life and others is in danger because the vehicle is stalling at random speeds which could cause a major accident due to this issue. I could be hit by another vehicle while trying to accelerate or merge on the highway. I reported the oil consumption last November and I contacted Hyundai customer care who issued a case number in May 2025 for the stalling issue, they instructed me to take it to the Hyundai dealership to be diagnosed. There is a recall out, but they said my vehicle is not included in it. I took the vehicle to the dealership, and they confirmed the vehicle was stalling and would not accelerate and were able to reproduce the issue. They informed me the vehicle needed a new transmission, and the vehicle only has 99,000 miles. Hyundai and the dealership declined to add the vehicle to the recall campaign for stalling vehicles. I had to cover the cost of $3,000 for a new transmission. I picked the vehicle up on June 6,2025 with the new transmission installed and it is still stalling and won't accelerate past 45 miles per hour.
Additional Notes:
On April 12, 2025, my 2018 Hyundai Tuson which only has 99,000 miles started stalling out at random speeds. The vehicle stalled going up a hill and would not accelerate it would also not go past 55-60 miles per hour on the highway. There were no check engine lights or codes on the dashboard. The vehicle is also burning oil on 2 occasions when having the oil changed. I feel like my life and others is in danger because the vehicle is stalling at random speeds which could cause a major accident due to this issue. I could be hit by another vehicle while trying to accelerate or merge on the highway. I reported the oil consumption last November and I contacted Hyundai customer care who issued a case number in May 2025 for the stalling issue, they instructed me to take it to the Hyundai dealership to be diagnosed. There is a recall out, but they said my vehicle is not included in it. I took the vehicle to the dealership, and they confirmed the vehicle was stalling and would not accelerate and were able to reproduce the issue. They informed me the vehicle needed a new transmission, and the vehicle only has 99,000 miles. Hyundai and the dealership declined to add the vehicle to the recall campaign for stalling vehicles. I had to cover the cost of $3,000 for a new transmission. I picked the vehicle up on June 6,2025 with the new transmission installed and it is still stalling and won't accelerate past 45 miles per hour.
Mfg Campaign: 11665437
Recall Date: Jun 7, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I noticed my vehicle was burning through oil, initially indicated by a P011 code, when I called Hyundai they said its often a symptom related to low oil pressure. After oil changes, the code would clear, but it returned multiple times, and on two occasions, the dipstick showed no oil when checked. Despite staying current on oil changes and maintenance, I was dismissed as excessive oil burning being “common” for this engine. After recent recall updates at the dealership, a technician confirmed excessive carbon buildup and that my catalytic converter was beginning to plug. I inquired about an extended warranty offered due to the knock sensor installation but was told it only covers rod bearing failure. Hyundai Corporate echoed this, stating no coverage until catastrophic engine failure occurs, despite the ongoing damage from oil burning and converter clogging. Since my visit to the Hyundai dealership, the symptoms have rapidly escalated. Now, my vehicle is extremely loud and acceleration is poor. It takes a long time to get up to speed, and I worry about driving it as it may result in an accident.
Corrective Action:
I noticed my vehicle was burning through oil, initially indicated by a P011 code, when I called Hyundai they said its often a symptom related to low oil pressure. After oil changes, the code would clear, but it returned multiple times, and on two occasions, the dipstick showed no oil when checked. Despite staying current on oil changes and maintenance, I was dismissed as excessive oil burning being “common” for this engine. After recent recall updates at the dealership, a technician confirmed excessive carbon buildup and that my catalytic converter was beginning to plug. I inquired about an extended warranty offered due to the knock sensor installation but was told it only covers rod bearing failure. Hyundai Corporate echoed this, stating no coverage until catastrophic engine failure occurs, despite the ongoing damage from oil burning and converter clogging. Since my visit to the Hyundai dealership, the symptoms have rapidly escalated. Now, my vehicle is extremely loud and acceleration is poor. It takes a long time to get up to speed, and I worry about driving it as it may result in an accident.
Additional Notes:
I noticed my vehicle was burning through oil, initially indicated by a P011 code, when I called Hyundai they said its often a symptom related to low oil pressure. After oil changes, the code would clear, but it returned multiple times, and on two occasions, the dipstick showed no oil when checked. Despite staying current on oil changes and maintenance, I was dismissed as excessive oil burning being “common” for this engine. After recent recall updates at the dealership, a technician confirmed excessive carbon buildup and that my catalytic converter was beginning to plug. I inquired about an extended warranty offered due to the knock sensor installation but was told it only covers rod bearing failure. Hyundai Corporate echoed this, stating no coverage until catastrophic engine failure occurs, despite the ongoing damage from oil burning and converter clogging. Since my visit to the Hyundai dealership, the symptoms have rapidly escalated. Now, my vehicle is extremely loud and acceleration is poor. It takes a long time to get up to speed, and I worry about driving it as it may result in an accident.
Mfg Campaign: 11664826
Recall Date: Jun 4, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While starting and accelerating my 2018 Hyundai Tucson, I began hearing abnormal engine knocking and noticed rough performance. I took the vehicle to an authorized Hyundai dealership, where they diagnosed an internal engine defect. They confirmed the engine issue but refused to cover the repair, citing that I’m not the original owner—despite public information stating that Hyundai’s extended engine defect warranty (related to known bearing failures) applies to all owners for up to 15 years/150,000 miles. This creates a major safety concern, as I drive long distances on highways daily and fear the engine may seize or fail at high speeds. The vehicle remains at the dealership and is currently undrivable. I’ve submitted proper maintenance records, and the issue has been escalated through Hyundai Consumer Affairs and the Better Business Bureau. This appears to be a widely reported engine defect that Hyundai is not consistently addressing. The lack of coverage and delay in resolution places drivers at unnecessary risk.
Corrective Action:
While starting and accelerating my 2018 Hyundai Tucson, I began hearing abnormal engine knocking and noticed rough performance. I took the vehicle to an authorized Hyundai dealership, where they diagnosed an internal engine defect. They confirmed the engine issue but refused to cover the repair, citing that I’m not the original owner—despite public information stating that Hyundai’s extended engine defect warranty (related to known bearing failures) applies to all owners for up to 15 years/150,000 miles. This creates a major safety concern, as I drive long distances on highways daily and fear the engine may seize or fail at high speeds. The vehicle remains at the dealership and is currently undrivable. I’ve submitted proper maintenance records, and the issue has been escalated through Hyundai Consumer Affairs and the Better Business Bureau. This appears to be a widely reported engine defect that Hyundai is not consistently addressing. The lack of coverage and delay in resolution places drivers at unnecessary risk.
Additional Notes:
While starting and accelerating my 2018 Hyundai Tucson, I began hearing abnormal engine knocking and noticed rough performance. I took the vehicle to an authorized Hyundai dealership, where they diagnosed an internal engine defect. They confirmed the engine issue but refused to cover the repair, citing that I’m not the original owner—despite public information stating that Hyundai’s extended engine defect warranty (related to known bearing failures) applies to all owners for up to 15 years/150,000 miles. This creates a major safety concern, as I drive long distances on highways daily and fear the engine may seize or fail at high speeds. The vehicle remains at the dealership and is currently undrivable. I’ve submitted proper maintenance records, and the issue has been escalated through Hyundai Consumer Affairs and the Better Business Bureau. This appears to be a widely reported engine defect that Hyundai is not consistently addressing. The lack of coverage and delay in resolution places drivers at unnecessary risk.
Mfg Campaign: 11663268
Recall Date: May 27, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
While starting and accelerating my 2018 Hyundai Tucson, I began hearing abnormal engine knocking and noticed rough performance. I took the vehicle to an authorized Hyundai dealership, where they diagnosed an internal engine defect. They confirmed the engine issue but refused to cover the repair, citing that I’m not the original owner—despite public information stating that Hyundai’s extended engine defect warranty (related to known bearing failures) applies to all owners for up to 15 years/150,000 miles. This creates a major safety concern, as I drive long distances on highways daily and fear the engine may seize or fail at high speeds. The vehicle remains at the dealership and is currently undrivable. I’ve submitted proper maintenance records, and the issue has been escalated through Hyundai Consumer Affairs and the Better Business Bureau. This appears to be a widely reported engine defect that Hyundai is not consistently addressing. The lack of coverage and delay in resolution places drivers at unnecessary risk.
Corrective Action:
While starting and accelerating my 2018 Hyundai Tucson, I began hearing abnormal engine knocking and noticed rough performance. I took the vehicle to an authorized Hyundai dealership, where they diagnosed an internal engine defect. They confirmed the engine issue but refused to cover the repair, citing that I’m not the original owner—despite public information stating that Hyundai’s extended engine defect warranty (related to known bearing failures) applies to all owners for up to 15 years/150,000 miles. This creates a major safety concern, as I drive long distances on highways daily and fear the engine may seize or fail at high speeds. The vehicle remains at the dealership and is currently undrivable. I’ve submitted proper maintenance records, and the issue has been escalated through Hyundai Consumer Affairs and the Better Business Bureau. This appears to be a widely reported engine defect that Hyundai is not consistently addressing. The lack of coverage and delay in resolution places drivers at unnecessary risk.
Additional Notes:
While starting and accelerating my 2018 Hyundai Tucson, I began hearing abnormal engine knocking and noticed rough performance. I took the vehicle to an authorized Hyundai dealership, where they diagnosed an internal engine defect. They confirmed the engine issue but refused to cover the repair, citing that I’m not the original owner—despite public information stating that Hyundai’s extended engine defect warranty (related to known bearing failures) applies to all owners for up to 15 years/150,000 miles. This creates a major safety concern, as I drive long distances on highways daily and fear the engine may seize or fail at high speeds. The vehicle remains at the dealership and is currently undrivable. I’ve submitted proper maintenance records, and the issue has been escalated through Hyundai Consumer Affairs and the Better Business Bureau. This appears to be a widely reported engine defect that Hyundai is not consistently addressing. The lack of coverage and delay in resolution places drivers at unnecessary risk.
Mfg Campaign: 11663268
Recall Date: May 27, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving my car and the engine started knocking and when I stopped the car kept stalling and losing power especially going up a hill. I had oil in the car. I bought the car to a repair shop and the mechanic advised me to go to Hyundai because they’re having problems with the engines in the Tucsons. I found out they extended the warranty from 100k to 150k so I’m covered I thought. They started diagnosing my car and they said the engine needs to be replaced. They contacted Hyundai corporate to dis cuss this. Corporate said they’re no t responsible for this because there was sludge in the engine. The car has 103k miles on it. The diagnosis charge I owe so far is about 400.00 Hyundai corporate wants further diagnosing of the engine. The dealership said Hyundai corporate said I have to pay the additional diagnostic charges of approximately 900.00 before they’ll determine the outcome of my claim. I don’t think it’s fair at all. I believe they should be paying for information they’re requesting. I’m having a hard time with Hyundai corporate with this runaround they’re giving me. I do t l ow what else to do? I can’t afford to pay for an engine replacement that they should be responsible for this problem. I hope I’ve proved enough information. Thank you sincerely.
Corrective Action:
I was driving my car and the engine started knocking and when I stopped the car kept stalling and losing power especially going up a hill. I had oil in the car. I bought the car to a repair shop and the mechanic advised me to go to Hyundai because they’re having problems with the engines in the Tucsons. I found out they extended the warranty from 100k to 150k so I’m covered I thought. They started diagnosing my car and they said the engine needs to be replaced. They contacted Hyundai corporate to dis cuss this. Corporate said they’re no t responsible for this because there was sludge in the engine. The car has 103k miles on it. The diagnosis charge I owe so far is about 400.00 Hyundai corporate wants further diagnosing of the engine. The dealership said Hyundai corporate said I have to pay the additional diagnostic charges of approximately 900.00 before they’ll determine the outcome of my claim. I don’t think it’s fair at all. I believe they should be paying for information they’re requesting. I’m having a hard time with Hyundai corporate with this runaround they’re giving me. I do t l ow what else to do? I can’t afford to pay for an engine replacement that they should be responsible for this problem. I hope I’ve proved enough information. Thank you sincerely.
Additional Notes:
I was driving my car and the engine started knocking and when I stopped the car kept stalling and losing power especially going up a hill. I had oil in the car. I bought the car to a repair shop and the mechanic advised me to go to Hyundai because they’re having problems with the engines in the Tucsons. I found out they extended the warranty from 100k to 150k so I’m covered I thought. They started diagnosing my car and they said the engine needs to be replaced. They contacted Hyundai corporate to dis cuss this. Corporate said they’re no t responsible for this because there was sludge in the engine. The car has 103k miles on it. The diagnosis charge I owe so far is about 400.00 Hyundai corporate wants further diagnosing of the engine. The dealership said Hyundai corporate said I have to pay the additional diagnostic charges of approximately 900.00 before they’ll determine the outcome of my claim. I don’t think it’s fair at all. I believe they should be paying for information they’re requesting. I’m having a hard time with Hyundai corporate with this runaround they’re giving me. I do t l ow what else to do? I can’t afford to pay for an engine replacement that they should be responsible for this problem. I hope I’ve proved enough information. Thank you sincerely.
Mfg Campaign: 11661579
Recall Date: May 16, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The oil sensor doesn't illuminate the light on the dash when the oil level becomes low. The only warning is when it becomes really low and then the check engine light will appear. It's a safety concern due to the engine possible failure and or damage may occur at that point if continuing driving happens. This causing the engine to stall and loss of control of the vehicle. Which could lead to a vehicle crash resulting in injury or death to the occupants and or others nearby.
Corrective Action:
The oil sensor doesn't illuminate the light on the dash when the oil level becomes low. The only warning is when it becomes really low and then the check engine light will appear. It's a safety concern due to the engine possible failure and or damage may occur at that point if continuing driving happens. This causing the engine to stall and loss of control of the vehicle. Which could lead to a vehicle crash resulting in injury or death to the occupants and or others nearby.
Additional Notes:
The oil sensor doesn't illuminate the light on the dash when the oil level becomes low. The only warning is when it becomes really low and then the check engine light will appear. It's a safety concern due to the engine possible failure and or damage may occur at that point if continuing driving happens. This causing the engine to stall and loss of control of the vehicle. Which could lead to a vehicle crash resulting in injury or death to the occupants and or others nearby.
Mfg Campaign: 11660155
Recall Date: May 10, 2025
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The paint on my 2018 Hyundai Tucson began peeling off the side mirrors and the shark-fin antenna on the roof. I have found that many other Hyundai owners are experiencing the same issue. It appears to be a widespread manufacturing defect related to improper paint adhesion, and I believe it should be addressed even though my vehicle is out of warranty.
Corrective Action:
The paint on my 2018 Hyundai Tucson began peeling off the side mirrors and the shark-fin antenna on the roof. I have found that many other Hyundai owners are experiencing the same issue. It appears to be a widespread manufacturing defect related to improper paint adhesion, and I believe it should be addressed even though my vehicle is out of warranty.
Additional Notes:
The paint on my 2018 Hyundai Tucson began peeling off the side mirrors and the shark-fin antenna on the roof. I have found that many other Hyundai owners are experiencing the same issue. It appears to be a widespread manufacturing defect related to improper paint adhesion, and I believe it should be addressed even though my vehicle is out of warranty.
Mfg Campaign: 11659341
Recall Date: May 6, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury