Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
433 ComplaintsHyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The white paint on the hood began to flake off. Currently, the missing paint is about 3 inches in diameter. There is an appearance of paint bubbling on the roof of the vehicle and in the hood. The vehicle was taken to dealership, but a member of their service department conveyed nothing to be done because no current warranty on it. No outside company has reviewed the issue.
Corrective Action:
The white paint on the hood began to flake off. Currently, the missing paint is about 3 inches in diameter. There is an appearance of paint bubbling on the roof of the vehicle and in the hood. The vehicle was taken to dealership, but a member of their service department conveyed nothing to be done because no current warranty on it. No outside company has reviewed the issue.
Additional Notes:
The white paint on the hood began to flake off. Currently, the missing paint is about 3 inches in diameter. There is an appearance of paint bubbling on the roof of the vehicle and in the hood. The vehicle was taken to dealership, but a member of their service department conveyed nothing to be done because no current warranty on it. No outside company has reviewed the issue.
Mfg Campaign: 11656545
Recall Date: Apr 24, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof on my Hyundai Tucson will not close. Seems to be a motor problem. I brought it to a mechanic and it will be a lot of money to fix. I have looked up if this is a common problem and it’s all over the internet. I am not sure if it should be a recall. Thank you.
Corrective Action:
The sunroof on my Hyundai Tucson will not close. Seems to be a motor problem. I brought it to a mechanic and it will be a lot of money to fix. I have looked up if this is a common problem and it’s all over the internet. I am not sure if it should be a recall. Thank you.
Additional Notes:
The sunroof on my Hyundai Tucson will not close. Seems to be a motor problem. I brought it to a mechanic and it will be a lot of money to fix. I have looked up if this is a common problem and it’s all over the internet. I am not sure if it should be a recall. Thank you.
Mfg Campaign: 11655523
Recall Date: Apr 18, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
1.What component or system failed or malfunctioned, and is it available for inspection upon request? Engine is failing/malfunctioning. Yes it is available upon request 2. How was your safety or the safety of others put at risk? No oil can cause an engine to overheat and/or catch fire. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was confirmed by Hyundai of Medford. Oil consumption test was completed. Preauth was submitted for a new engine and was denied. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by manufacturer (Hyundai of Medford). No leaks or other issues that could cause this were found. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning lamps or messages were shown or sent. Even when low on oil. Consuming oil extremely quickly. Oil change was completed and I was only able to drive 700 miles before I was low on oil. I have history of oil changes and top offs every 1000 miles for about a year. It has only gotten progressively worse. Hyundai of Medford Confirmed the issue and confirmed there were no oil leaks or other issues that could cause this. They recommended I request a new engine for Hyundai. I submitted the Pre-Authorization and it was denied. After more research I have found that thousands of people have had the same exact issue with the same year, make and model of my care. There is even an entire Facebook group dedicated to this issue. The manufacture needs to be held accountable for these faulty engines. Thousands of cars should not need a new engine before they reach 100k miles. I am writing hoping to shine some light on this issue that is effecting thousands of Hyundai owners.
Corrective Action:
1.What component or system failed or malfunctioned, and is it available for inspection upon request? Engine is failing/malfunctioning. Yes it is available upon request 2. How was your safety or the safety of others put at risk? No oil can cause an engine to overheat and/or catch fire. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was confirmed by Hyundai of Medford. Oil consumption test was completed. Preauth was submitted for a new engine and was denied. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by manufacturer (Hyundai of Medford). No leaks or other issues that could cause this were found. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning lamps or messages were shown or sent. Even when low on oil. Consuming oil extremely quickly. Oil change was completed and I was only able to drive 700 miles before I was low on oil. I have history of oil changes and top offs every 1000 miles for about a year. It has only gotten progressively worse. Hyundai of Medford Confirmed the issue and confirmed there were no oil leaks or other issues that could cause this. They recommended I request a new engine for Hyundai. I submitted the Pre-Authorization and it was denied. After more research I have found that thousands of people have had the same exact issue with the same year, make and model of my care. There is even an entire Facebook group dedicated to this issue. The manufacture needs to be held accountable for these faulty engines. Thousands of cars should not need a new engine before they reach 100k miles. I am writing hoping to shine some light on this issue that is effecting thousands of Hyundai owners.
Additional Notes:
1.What component or system failed or malfunctioned, and is it available for inspection upon request? Engine is failing/malfunctioning. Yes it is available upon request 2. How was your safety or the safety of others put at risk? No oil can cause an engine to overheat and/or catch fire. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was confirmed by Hyundai of Medford. Oil consumption test was completed. Preauth was submitted for a new engine and was denied. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by manufacturer (Hyundai of Medford). No leaks or other issues that could cause this were found. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning lamps or messages were shown or sent. Even when low on oil. Consuming oil extremely quickly. Oil change was completed and I was only able to drive 700 miles before I was low on oil. I have history of oil changes and top offs every 1000 miles for about a year. It has only gotten progressively worse. Hyundai of Medford Confirmed the issue and confirmed there were no oil leaks or other issues that could cause this. They recommended I request a new engine for Hyundai. I submitted the Pre-Authorization and it was denied. After more research I have found that thousands of people have had the same exact issue with the same year, make and model of my care. There is even an entire Facebook group dedicated to this issue. The manufacture needs to be held accountable for these faulty engines. Thousands of cars should not need a new engine before they reach 100k miles. I am writing hoping to shine some light on this issue that is effecting thousands of Hyundai owners.
Mfg Campaign: 11653921
Recall Date: Apr 10, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
1.The engine is consuming oil excessively. 2 and 3. I was informed during a service visit that this is a common problem. I asked how to get it fixed and was advised to lock the engine up. I informed the service advisor that I would not lock the engine up and told him I have a [XXX] son. I told him I'm trying to do everything I can to prevent that very scenario. 4. Yes, I will provide records. Additionally, a class action lawsuit was filed in California under their Lemon Law. Do a quick google search. Everyone I have spoken to at the dealership has confirmed they are all well aware, however they can only do what corporate allows under the Warranty. I am the first and only owner supposedly covered until 100k miles. This problem began at 79k. I'm at 86k and still struggling to get anything moved forward. 5. Unknown 6. My oil light flickered briefly but never stayed on. I immediately checked to discover not a drop on the dipstick. I will provide photo. My oil has been below the low mark several times since this photo and has never come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
1.The engine is consuming oil excessively. 2 and 3. I was informed during a service visit that this is a common problem. I asked how to get it fixed and was advised to lock the engine up. I informed the service advisor that I would not lock the engine up and told him I have a [XXX] son. I told him I'm trying to do everything I can to prevent that very scenario. 4. Yes, I will provide records. Additionally, a class action lawsuit was filed in California under their Lemon Law. Do a quick google search. Everyone I have spoken to at the dealership has confirmed they are all well aware, however they can only do what corporate allows under the Warranty. I am the first and only owner supposedly covered until 100k miles. This problem began at 79k. I'm at 86k and still struggling to get anything moved forward. 5. Unknown 6. My oil light flickered briefly but never stayed on. I immediately checked to discover not a drop on the dipstick. I will provide photo. My oil has been below the low mark several times since this photo and has never come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
1.The engine is consuming oil excessively. 2 and 3. I was informed during a service visit that this is a common problem. I asked how to get it fixed and was advised to lock the engine up. I informed the service advisor that I would not lock the engine up and told him I have a [XXX] son. I told him I'm trying to do everything I can to prevent that very scenario. 4. Yes, I will provide records. Additionally, a class action lawsuit was filed in California under their Lemon Law. Do a quick google search. Everyone I have spoken to at the dealership has confirmed they are all well aware, however they can only do what corporate allows under the Warranty. I am the first and only owner supposedly covered until 100k miles. This problem began at 79k. I'm at 86k and still struggling to get anything moved forward. 5. Unknown 6. My oil light flickered briefly but never stayed on. I immediately checked to discover not a drop on the dipstick. I will provide photo. My oil has been below the low mark several times since this photo and has never come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11653964
Recall Date: Apr 10, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
My daughter‘s car was in park and still running and she got out of the car and went to the back of the car opened up the hatch cleaned her window went to the side of the car passenger side went to go get out her lunchbox and the car ran over my daughter And crushed her left side and tore off part of her face. The car came out of park on its own in my driveway and I have a video of this from my camera. She was taken obviously to the hospital by ambulance and she sees a plastic surgeon every week now this just happened March 5. Something is not right. The car shouldn’t have ever come out of park on its own in order for it to come out of park and go backwards you need to press your foot on the break and put it in reverse it reversed on its own onto my daughter.
Corrective Action:
My daughter‘s car was in park and still running and she got out of the car and went to the back of the car opened up the hatch cleaned her window went to the side of the car passenger side went to go get out her lunchbox and the car ran over my daughter And crushed her left side and tore off part of her face. The car came out of park on its own in my driveway and I have a video of this from my camera. She was taken obviously to the hospital by ambulance and she sees a plastic surgeon every week now this just happened March 5. Something is not right. The car shouldn’t have ever come out of park on its own in order for it to come out of park and go backwards you need to press your foot on the break and put it in reverse it reversed on its own onto my daughter.
Additional Notes:
My daughter‘s car was in park and still running and she got out of the car and went to the back of the car opened up the hatch cleaned her window went to the side of the car passenger side went to go get out her lunchbox and the car ran over my daughter And crushed her left side and tore off part of her face. The car came out of park on its own in my driveway and I have a video of this from my camera. She was taken obviously to the hospital by ambulance and she sees a plastic surgeon every week now this just happened March 5. Something is not right. The car shouldn’t have ever come out of park on its own in order for it to come out of park and go backwards you need to press your foot on the break and put it in reverse it reversed on its own onto my daughter.
Mfg Campaign: 11652747
Recall Date: Apr 4, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil with the oil warning light illuminated. The vehicle was taken to an independent mechanic and a dealer to be inspected and two oil consumption tests were performed by the dealer. The oil consumption tests showed no defects with the engine. The dealer performed an engine flush; however, the failure persisted. The contact was advised to have oil changes performed every 3,000 miles instead of the recommended 5,000 miles. The contact stated that recently, after having an oil change, the dealer recommended a transmission fluid flush. The contact stated that after the transmission fluid flush was performed, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure, and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil with the oil warning light illuminated. The vehicle was taken to an independent mechanic and a dealer to be inspected and two oil consumption tests were performed by the dealer. The oil consumption tests showed no defects with the engine. The dealer performed an engine flush; however, the failure persisted. The contact was advised to have oil changes performed every 3,000 miles instead of the recommended 5,000 miles. The contact stated that recently, after having an oil change, the dealer recommended a transmission fluid flush. The contact stated that after the transmission fluid flush was performed, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure, and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil with the oil warning light illuminated. The vehicle was taken to an independent mechanic and a dealer to be inspected and two oil consumption tests were performed by the dealer. The oil consumption tests showed no defects with the engine. The dealer performed an engine flush; however, the failure persisted. The contact was advised to have oil changes performed every 3,000 miles instead of the recommended 5,000 miles. The contact stated that recently, after having an oil change, the dealer recommended a transmission fluid flush. The contact stated that after the transmission fluid flush was performed, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure, and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Mfg Campaign: 11651027
Recall Date: Mar 27, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil with the oil warning light illuminated. The vehicle was taken to an independent mechanic and a dealer to be inspected and two oil consumption tests were performed by the dealer. The oil consumption tests showed no defects with the engine. The dealer performed an engine flush; however, the failure persisted. The contact was advised to have oil changes performed every 3,000 miles instead of the recommended 5,000 miles. The contact stated that recently, after having an oil change, the dealer recommended a transmission fluid flush. The contact stated that after the transmission fluid flush was performed, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure, and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil with the oil warning light illuminated. The vehicle was taken to an independent mechanic and a dealer to be inspected and two oil consumption tests were performed by the dealer. The oil consumption tests showed no defects with the engine. The dealer performed an engine flush; however, the failure persisted. The contact was advised to have oil changes performed every 3,000 miles instead of the recommended 5,000 miles. The contact stated that recently, after having an oil change, the dealer recommended a transmission fluid flush. The contact stated that after the transmission fluid flush was performed, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure, and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil with the oil warning light illuminated. The vehicle was taken to an independent mechanic and a dealer to be inspected and two oil consumption tests were performed by the dealer. The oil consumption tests showed no defects with the engine. The dealer performed an engine flush; however, the failure persisted. The contact was advised to have oil changes performed every 3,000 miles instead of the recommended 5,000 miles. The contact stated that recently, after having an oil change, the dealer recommended a transmission fluid flush. The contact stated that after the transmission fluid flush was performed, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure, and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Mfg Campaign: 11651027
Recall Date: Mar 27, 2025
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
56310-D3050 Steering Column Assembly 56400-D3000 Steering Joint Assembly Steering wheel would jerk hard enough to lose grasp of it. Hyundai dealer confirmed Steering Column Assembly was "Faulty". "Faulty" Steering Column Assembly was replaced by Hyundai dealership. No warning lights.
Corrective Action:
56310-D3050 Steering Column Assembly 56400-D3000 Steering Joint Assembly Steering wheel would jerk hard enough to lose grasp of it. Hyundai dealer confirmed Steering Column Assembly was "Faulty". "Faulty" Steering Column Assembly was replaced by Hyundai dealership. No warning lights.
Additional Notes:
56310-D3050 Steering Column Assembly 56400-D3000 Steering Joint Assembly Steering wheel would jerk hard enough to lose grasp of it. Hyundai dealer confirmed Steering Column Assembly was "Faulty". "Faulty" Steering Column Assembly was replaced by Hyundai dealership. No warning lights.
Mfg Campaign: 11646022
Recall Date: Mar 3, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the vehicle was abnormally low on oil even though it had been less than 3,000 miles since the previous oil change was performed. The dealer instructed the contact to drive the vehicle for 1,000 miles and then return as part of an oil consumption test. The contact stated that after the oil consumption test was completed, the contact was informed that the engine was consuming an abnormal amount of engine oil; however, the dealer had not provided the cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the vehicle was abnormally low on oil even though it had been less than 3,000 miles since the previous oil change was performed. The dealer instructed the contact to drive the vehicle for 1,000 miles and then return as part of an oil consumption test. The contact stated that after the oil consumption test was completed, the contact was informed that the engine was consuming an abnormal amount of engine oil; however, the dealer had not provided the cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the vehicle was abnormally low on oil even though it had been less than 3,000 miles since the previous oil change was performed. The dealer instructed the contact to drive the vehicle for 1,000 miles and then return as part of an oil consumption test. The contact stated that after the oil consumption test was completed, the contact was informed that the engine was consuming an abnormal amount of engine oil; however, the dealer had not provided the cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 35,000.
Mfg Campaign: 11645586
Recall Date: Feb 28, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
In late September of ‘24 my husband was driving our oldest to school when my 2018 Hyundai tuscon seized mid drive with our son in the back seat with no oil or engine light warning. Husband inspected the oil and I was still full. A Hyundai dealer towed at their expense in October, diagnosed an engine failure. Denied me service since my extended warranty expired and I didn’t have the KSDS update. I wish they would as I still owe on the vehicle and I’m out of work. Making this complaint is to only spread awareness that 2017 Tucson with the 2.0 L engine had an engine failure connecting to rod bearings. My 2018 has the same engine type and failure as the 2017. Hyundai Corp fails to recognize the problem. My 2018 didn’t fail due to lack of oil changes as I can I prove that. My 2018 failed on Hyundai’s fault. Now my car sits at the dealership in Anchorage, Alaska and I still owe 9k and I live in Fairbanks, Alaska. 360 miles away from me.
Corrective Action:
In late September of ‘24 my husband was driving our oldest to school when my 2018 Hyundai tuscon seized mid drive with our son in the back seat with no oil or engine light warning. Husband inspected the oil and I was still full. A Hyundai dealer towed at their expense in October, diagnosed an engine failure. Denied me service since my extended warranty expired and I didn’t have the KSDS update. I wish they would as I still owe on the vehicle and I’m out of work. Making this complaint is to only spread awareness that 2017 Tucson with the 2.0 L engine had an engine failure connecting to rod bearings. My 2018 has the same engine type and failure as the 2017. Hyundai Corp fails to recognize the problem. My 2018 didn’t fail due to lack of oil changes as I can I prove that. My 2018 failed on Hyundai’s fault. Now my car sits at the dealership in Anchorage, Alaska and I still owe 9k and I live in Fairbanks, Alaska. 360 miles away from me.
Additional Notes:
In late September of ‘24 my husband was driving our oldest to school when my 2018 Hyundai tuscon seized mid drive with our son in the back seat with no oil or engine light warning. Husband inspected the oil and I was still full. A Hyundai dealer towed at their expense in October, diagnosed an engine failure. Denied me service since my extended warranty expired and I didn’t have the KSDS update. I wish they would as I still owe on the vehicle and I’m out of work. Making this complaint is to only spread awareness that 2017 Tucson with the 2.0 L engine had an engine failure connecting to rod bearings. My 2018 has the same engine type and failure as the 2017. Hyundai Corp fails to recognize the problem. My 2018 didn’t fail due to lack of oil changes as I can I prove that. My 2018 failed on Hyundai’s fault. Now my car sits at the dealership in Anchorage, Alaska and I still owe 9k and I live in Fairbanks, Alaska. 360 miles away from me.
Mfg Campaign: 11644967
Recall Date: Feb 26, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
In late September of ‘24 my husband was driving our oldest to school when my 2018 Hyundai tuscon seized mid drive with our son in the back seat with no oil or engine light warning. Husband inspected the oil and I was still full. A Hyundai dealer towed at their expense in October, diagnosed an engine failure. Denied me service since my extended warranty expired and I didn’t have the KSDS update. I wish they would as I still owe on the vehicle and I’m out of work. Making this complaint is to only spread awareness that 2017 Tucson with the 2.0 L engine had an engine failure connecting to rod bearings. My 2018 has the same engine type and failure as the 2017. Hyundai Corp fails to recognize the problem. My 2018 didn’t fail due to lack of oil changes as I can I prove that. My 2018 failed on Hyundai’s fault. Now my car sits at the dealership in Anchorage, Alaska and I still owe 9k and I live in Fairbanks, Alaska. 360 miles away from me.
Corrective Action:
In late September of ‘24 my husband was driving our oldest to school when my 2018 Hyundai tuscon seized mid drive with our son in the back seat with no oil or engine light warning. Husband inspected the oil and I was still full. A Hyundai dealer towed at their expense in October, diagnosed an engine failure. Denied me service since my extended warranty expired and I didn’t have the KSDS update. I wish they would as I still owe on the vehicle and I’m out of work. Making this complaint is to only spread awareness that 2017 Tucson with the 2.0 L engine had an engine failure connecting to rod bearings. My 2018 has the same engine type and failure as the 2017. Hyundai Corp fails to recognize the problem. My 2018 didn’t fail due to lack of oil changes as I can I prove that. My 2018 failed on Hyundai’s fault. Now my car sits at the dealership in Anchorage, Alaska and I still owe 9k and I live in Fairbanks, Alaska. 360 miles away from me.
Additional Notes:
In late September of ‘24 my husband was driving our oldest to school when my 2018 Hyundai tuscon seized mid drive with our son in the back seat with no oil or engine light warning. Husband inspected the oil and I was still full. A Hyundai dealer towed at their expense in October, diagnosed an engine failure. Denied me service since my extended warranty expired and I didn’t have the KSDS update. I wish they would as I still owe on the vehicle and I’m out of work. Making this complaint is to only spread awareness that 2017 Tucson with the 2.0 L engine had an engine failure connecting to rod bearings. My 2018 has the same engine type and failure as the 2017. Hyundai Corp fails to recognize the problem. My 2018 didn’t fail due to lack of oil changes as I can I prove that. My 2018 failed on Hyundai’s fault. Now my car sits at the dealership in Anchorage, Alaska and I still owe 9k and I live in Fairbanks, Alaska. 360 miles away from me.
Mfg Campaign: 11644967
Recall Date: Feb 26, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
74,000 miles Excessive oil consumption, 1 quart per 1000 miles. Low oil pressure warning. Oil warning light, repeated and various codes. Noticeable ticking/clatter at startup. Not included in current recalls.
Corrective Action:
74,000 miles Excessive oil consumption, 1 quart per 1000 miles. Low oil pressure warning. Oil warning light, repeated and various codes. Noticeable ticking/clatter at startup. Not included in current recalls.
Additional Notes:
74,000 miles Excessive oil consumption, 1 quart per 1000 miles. Low oil pressure warning. Oil warning light, repeated and various codes. Noticeable ticking/clatter at startup. Not included in current recalls.
Mfg Campaign: 11642896
Recall Date: Feb 15, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Loosing oil constantly and now there is a loud noise with the engine/motor
Corrective Action:
Loosing oil constantly and now there is a loud noise with the engine/motor
Additional Notes:
Loosing oil constantly and now there is a loud noise with the engine/motor
Mfg Campaign: 11641652
Recall Date: Feb 10, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine had oil consumption problem. We bought it as second owners around 89k miles. Now at 98k miles and engine has blown. It’s not going to be fixed without a replacement. We are getting the run around by Hyundai in ballwin asking us to pay 500 upfront and all kinds of pushback. We have to tow and they will look at it even though it is still under 100kmile powertrain warranty. We got 3 months use out of a vehicle we just paid 15k for. Total loss
Corrective Action:
Engine had oil consumption problem. We bought it as second owners around 89k miles. Now at 98k miles and engine has blown. It’s not going to be fixed without a replacement. We are getting the run around by Hyundai in ballwin asking us to pay 500 upfront and all kinds of pushback. We have to tow and they will look at it even though it is still under 100kmile powertrain warranty. We got 3 months use out of a vehicle we just paid 15k for. Total loss
Additional Notes:
Engine had oil consumption problem. We bought it as second owners around 89k miles. Now at 98k miles and engine has blown. It’s not going to be fixed without a replacement. We are getting the run around by Hyundai in ballwin asking us to pay 500 upfront and all kinds of pushback. We have to tow and they will look at it even though it is still under 100kmile powertrain warranty. We got 3 months use out of a vehicle we just paid 15k for. Total loss
Mfg Campaign: 11641426
Recall Date: Feb 7, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I own a Hyundai Tucson 2018 model and recently it started making the noise. i got it check with the private auto shop and they said it the engine issue so i took it to dealership as it was under the 100,000 power train warranty. The dealership ask me about the invoice of regular oil change invoice which i provided to them but they simply denied it. the dealership is located on route 1 south Brunswick new jersey.
Corrective Action:
I own a Hyundai Tucson 2018 model and recently it started making the noise. i got it check with the private auto shop and they said it the engine issue so i took it to dealership as it was under the 100,000 power train warranty. The dealership ask me about the invoice of regular oil change invoice which i provided to them but they simply denied it. the dealership is located on route 1 south Brunswick new jersey.
Additional Notes:
I own a Hyundai Tucson 2018 model and recently it started making the noise. i got it check with the private auto shop and they said it the engine issue so i took it to dealership as it was under the 100,000 power train warranty. The dealership ask me about the invoice of regular oil change invoice which i provided to them but they simply denied it. the dealership is located on route 1 south Brunswick new jersey.
Mfg Campaign: 11641122
Recall Date: Feb 6, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Me my wife and our dogs were driving from California to Las Vegas when we experience loss of power in the engine we managed to Coast downhill to State Line Nevada and got to the off ramp and then had to push the car to the nearest gas station it was towed the next day to Centennial Hyundai in Las Vegas, case # [XXX] this happened while on vacation just before Christmas they were not able to look at it till after Christmas but they found that one of the valves had broken and was sitting on top of the piston we were told that the engine the turbo the exhaust and the catalytic would all have to be replaced also later they discovered a leak in the transmission on the Dual clutch which also needed replacing we were just told that they have finished the work and we would be responsible for about $5,300 worth of the work I have all maintenance records on this vehicle it had all scheduled maintenance done at the dealership including oil changes and any other repairs that or needed including engine cleaning once the car reached about 100,000 MI it started consuming about a quart of oil every oil change I'm [XXX] old and have had many new and used cars and have never ever had an engine failure happen at such a low mileage when this occurred the car had approximately 122,000 miles on it I have a claim with Hyundai customer care, case # [XXX] and they have not been very cooperative they don't seem to be able to contact the dealership to get any kind of resolution for the costs that I don't feel are my responsibility this is unbelievable I will never recommend anybody by a Hyundai or a Kia I will tell them buy a Honda or a Toyota not a Hyundai or a Kia they have horrible engines and Transmissions it should not be failing at less than 100,000 miles or before the car is even paid off unbelievable don't know how we're going to cover the cost the dealership wants to get our car back I guess they'll just have to keep it for a while. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Me my wife and our dogs were driving from California to Las Vegas when we experience loss of power in the engine we managed to Coast downhill to State Line Nevada and got to the off ramp and then had to push the car to the nearest gas station it was towed the next day to Centennial Hyundai in Las Vegas, case # [XXX] this happened while on vacation just before Christmas they were not able to look at it till after Christmas but they found that one of the valves had broken and was sitting on top of the piston we were told that the engine the turbo the exhaust and the catalytic would all have to be replaced also later they discovered a leak in the transmission on the Dual clutch which also needed replacing we were just told that they have finished the work and we would be responsible for about $5,300 worth of the work I have all maintenance records on this vehicle it had all scheduled maintenance done at the dealership including oil changes and any other repairs that or needed including engine cleaning once the car reached about 100,000 MI it started consuming about a quart of oil every oil change I'm [XXX] old and have had many new and used cars and have never ever had an engine failure happen at such a low mileage when this occurred the car had approximately 122,000 miles on it I have a claim with Hyundai customer care, case # [XXX] and they have not been very cooperative they don't seem to be able to contact the dealership to get any kind of resolution for the costs that I don't feel are my responsibility this is unbelievable I will never recommend anybody by a Hyundai or a Kia I will tell them buy a Honda or a Toyota not a Hyundai or a Kia they have horrible engines and Transmissions it should not be failing at less than 100,000 miles or before the car is even paid off unbelievable don't know how we're going to cover the cost the dealership wants to get our car back I guess they'll just have to keep it for a while. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Me my wife and our dogs were driving from California to Las Vegas when we experience loss of power in the engine we managed to Coast downhill to State Line Nevada and got to the off ramp and then had to push the car to the nearest gas station it was towed the next day to Centennial Hyundai in Las Vegas, case # [XXX] this happened while on vacation just before Christmas they were not able to look at it till after Christmas but they found that one of the valves had broken and was sitting on top of the piston we were told that the engine the turbo the exhaust and the catalytic would all have to be replaced also later they discovered a leak in the transmission on the Dual clutch which also needed replacing we were just told that they have finished the work and we would be responsible for about $5,300 worth of the work I have all maintenance records on this vehicle it had all scheduled maintenance done at the dealership including oil changes and any other repairs that or needed including engine cleaning once the car reached about 100,000 MI it started consuming about a quart of oil every oil change I'm [XXX] old and have had many new and used cars and have never ever had an engine failure happen at such a low mileage when this occurred the car had approximately 122,000 miles on it I have a claim with Hyundai customer care, case # [XXX] and they have not been very cooperative they don't seem to be able to contact the dealership to get any kind of resolution for the costs that I don't feel are my responsibility this is unbelievable I will never recommend anybody by a Hyundai or a Kia I will tell them buy a Honda or a Toyota not a Hyundai or a Kia they have horrible engines and Transmissions it should not be failing at less than 100,000 miles or before the car is even paid off unbelievable don't know how we're going to cover the cost the dealership wants to get our car back I guess they'll just have to keep it for a while. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639241
Recall Date: Jan 29, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Me my wife and our dogs were driving from California to Las Vegas when we experience loss of power in the engine we managed to Coast downhill to State Line Nevada and got to the off ramp and then had to push the car to the nearest gas station it was towed the next day to Centennial Hyundai in Las Vegas, case # [XXX] this happened while on vacation just before Christmas they were not able to look at it till after Christmas but they found that one of the valves had broken and was sitting on top of the piston we were told that the engine the turbo the exhaust and the catalytic would all have to be replaced also later they discovered a leak in the transmission on the Dual clutch which also needed replacing we were just told that they have finished the work and we would be responsible for about $5,300 worth of the work I have all maintenance records on this vehicle it had all scheduled maintenance done at the dealership including oil changes and any other repairs that or needed including engine cleaning once the car reached about 100,000 MI it started consuming about a quart of oil every oil change I'm [XXX] old and have had many new and used cars and have never ever had an engine failure happen at such a low mileage when this occurred the car had approximately 122,000 miles on it I have a claim with Hyundai customer care, case # [XXX] and they have not been very cooperative they don't seem to be able to contact the dealership to get any kind of resolution for the costs that I don't feel are my responsibility this is unbelievable I will never recommend anybody by a Hyundai or a Kia I will tell them buy a Honda or a Toyota not a Hyundai or a Kia they have horrible engines and Transmissions it should not be failing at less than 100,000 miles or before the car is even paid off unbelievable don't know how we're going to cover the cost the dealership wants to get our car back I guess they'll just have to keep it for a while. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Me my wife and our dogs were driving from California to Las Vegas when we experience loss of power in the engine we managed to Coast downhill to State Line Nevada and got to the off ramp and then had to push the car to the nearest gas station it was towed the next day to Centennial Hyundai in Las Vegas, case # [XXX] this happened while on vacation just before Christmas they were not able to look at it till after Christmas but they found that one of the valves had broken and was sitting on top of the piston we were told that the engine the turbo the exhaust and the catalytic would all have to be replaced also later they discovered a leak in the transmission on the Dual clutch which also needed replacing we were just told that they have finished the work and we would be responsible for about $5,300 worth of the work I have all maintenance records on this vehicle it had all scheduled maintenance done at the dealership including oil changes and any other repairs that or needed including engine cleaning once the car reached about 100,000 MI it started consuming about a quart of oil every oil change I'm [XXX] old and have had many new and used cars and have never ever had an engine failure happen at such a low mileage when this occurred the car had approximately 122,000 miles on it I have a claim with Hyundai customer care, case # [XXX] and they have not been very cooperative they don't seem to be able to contact the dealership to get any kind of resolution for the costs that I don't feel are my responsibility this is unbelievable I will never recommend anybody by a Hyundai or a Kia I will tell them buy a Honda or a Toyota not a Hyundai or a Kia they have horrible engines and Transmissions it should not be failing at less than 100,000 miles or before the car is even paid off unbelievable don't know how we're going to cover the cost the dealership wants to get our car back I guess they'll just have to keep it for a while. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Me my wife and our dogs were driving from California to Las Vegas when we experience loss of power in the engine we managed to Coast downhill to State Line Nevada and got to the off ramp and then had to push the car to the nearest gas station it was towed the next day to Centennial Hyundai in Las Vegas, case # [XXX] this happened while on vacation just before Christmas they were not able to look at it till after Christmas but they found that one of the valves had broken and was sitting on top of the piston we were told that the engine the turbo the exhaust and the catalytic would all have to be replaced also later they discovered a leak in the transmission on the Dual clutch which also needed replacing we were just told that they have finished the work and we would be responsible for about $5,300 worth of the work I have all maintenance records on this vehicle it had all scheduled maintenance done at the dealership including oil changes and any other repairs that or needed including engine cleaning once the car reached about 100,000 MI it started consuming about a quart of oil every oil change I'm [XXX] old and have had many new and used cars and have never ever had an engine failure happen at such a low mileage when this occurred the car had approximately 122,000 miles on it I have a claim with Hyundai customer care, case # [XXX] and they have not been very cooperative they don't seem to be able to contact the dealership to get any kind of resolution for the costs that I don't feel are my responsibility this is unbelievable I will never recommend anybody by a Hyundai or a Kia I will tell them buy a Honda or a Toyota not a Hyundai or a Kia they have horrible engines and Transmissions it should not be failing at less than 100,000 miles or before the car is even paid off unbelievable don't know how we're going to cover the cost the dealership wants to get our car back I guess they'll just have to keep it for a while. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639241
Recall Date: Jan 29, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Had oil consumption problems for a while started around 60,000mi. I got regular and frequent oil changes and the engine seized up at 94,000mi while driving. Hyundai refused to take accountability.
Corrective Action:
Had oil consumption problems for a while started around 60,000mi. I got regular and frequent oil changes and the engine seized up at 94,000mi while driving. Hyundai refused to take accountability.
Additional Notes:
Had oil consumption problems for a while started around 60,000mi. I got regular and frequent oil changes and the engine seized up at 94,000mi while driving. Hyundai refused to take accountability.
Mfg Campaign: 11636526
Recall Date: Jan 17, 2025
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
In the beginning of December 2024, the low headlight warning light started coming on for the right light, intermittently. I took the car to the dealership to get the light fixed, I was told there were some loose wires and they fixed it. 2 weeks later it started happening again, I returned with the car and got another appointment, before the appointment date, the left low headlight warning light came on. I returned with the car and was told that the harnesses and wiring are damaged and need replacing. I have had the drivers side light replaced on 2/26/21 and was back on 4/16/2021. The passenger side light has been replaced on 11/10/2022 and 9/21/23 all been preformed at the Towne Hyundai in Denville NJ.
Corrective Action:
In the beginning of December 2024, the low headlight warning light started coming on for the right light, intermittently. I took the car to the dealership to get the light fixed, I was told there were some loose wires and they fixed it. 2 weeks later it started happening again, I returned with the car and got another appointment, before the appointment date, the left low headlight warning light came on. I returned with the car and was told that the harnesses and wiring are damaged and need replacing. I have had the drivers side light replaced on 2/26/21 and was back on 4/16/2021. The passenger side light has been replaced on 11/10/2022 and 9/21/23 all been preformed at the Towne Hyundai in Denville NJ.
Additional Notes:
In the beginning of December 2024, the low headlight warning light started coming on for the right light, intermittently. I took the car to the dealership to get the light fixed, I was told there were some loose wires and they fixed it. 2 weeks later it started happening again, I returned with the car and got another appointment, before the appointment date, the left low headlight warning light came on. I returned with the car and was told that the harnesses and wiring are damaged and need replacing. I have had the drivers side light replaced on 2/26/21 and was back on 4/16/2021. The passenger side light has been replaced on 11/10/2022 and 9/21/23 all been preformed at the Towne Hyundai in Denville NJ.
Mfg Campaign: 11635329
Recall Date: Jan 10, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On Saturday, November 23rd, while driving down the highway the check engine light came on and the car would not accelerate past 40 mph. When accelerating from a stop, the car's acceleration is greatly diminished. The car was checked out be a local Hyundai dealership. After running a diagnostic, the mechanic reported the following: the car has a knock sensor code, valve stem seals are leaking a little bit, compression test showed low compression on all four cylinders (between 130 and 140) normally it is 185. This indicates wear in the rings and losing compression that way. Dealership says only option is to replace the engine. Currently have 95k miles on the car. I believe we are the second owners of this car.
Corrective Action:
On Saturday, November 23rd, while driving down the highway the check engine light came on and the car would not accelerate past 40 mph. When accelerating from a stop, the car's acceleration is greatly diminished. The car was checked out be a local Hyundai dealership. After running a diagnostic, the mechanic reported the following: the car has a knock sensor code, valve stem seals are leaking a little bit, compression test showed low compression on all four cylinders (between 130 and 140) normally it is 185. This indicates wear in the rings and losing compression that way. Dealership says only option is to replace the engine. Currently have 95k miles on the car. I believe we are the second owners of this car.
Additional Notes:
On Saturday, November 23rd, while driving down the highway the check engine light came on and the car would not accelerate past 40 mph. When accelerating from a stop, the car's acceleration is greatly diminished. The car was checked out be a local Hyundai dealership. After running a diagnostic, the mechanic reported the following: the car has a knock sensor code, valve stem seals are leaking a little bit, compression test showed low compression on all four cylinders (between 130 and 140) normally it is 185. This indicates wear in the rings and losing compression that way. Dealership says only option is to replace the engine. Currently have 95k miles on the car. I believe we are the second owners of this car.
Mfg Campaign: 11630833
Recall Date: Dec 15, 2024
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