Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
433 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalls when accelerating at low speeds. It appears to be a delay when the car transitions from 1st to 2nd gear. This creates a safety concern, especially when taking turns into traffic due to delays/stalls when turning.
Corrective Action:
Vehicle stalls when accelerating at low speeds. It appears to be a delay when the car transitions from 1st to 2nd gear. This creates a safety concern, especially when taking turns into traffic due to delays/stalls when turning.
Additional Notes:
Vehicle stalls when accelerating at low speeds. It appears to be a delay when the car transitions from 1st to 2nd gear. This creates a safety concern, especially when taking turns into traffic due to delays/stalls when turning.
Mfg Campaign: 11494844
Recall Date: Nov 25, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle stalls when accelerating at low speeds. It appears to be a delay when the car transitions from 1st to 2nd gear. This creates a safety concern, especially when taking turns into traffic due to delays/stalls when turning.
Corrective Action:
Vehicle stalls when accelerating at low speeds. It appears to be a delay when the car transitions from 1st to 2nd gear. This creates a safety concern, especially when taking turns into traffic due to delays/stalls when turning.
Additional Notes:
Vehicle stalls when accelerating at low speeds. It appears to be a delay when the car transitions from 1st to 2nd gear. This creates a safety concern, especially when taking turns into traffic due to delays/stalls when turning.
Mfg Campaign: 11494844
Recall Date: Nov 25, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The headlight and taillight/break lights burn out constantly. Turns out taillights are melting in socket. My car is not uniquely affected. Many are having same problems. Suddenly losing lights while driving on freezing dark roads. Incredibly unsafe. Not isolated to my car. Very dangerous. The company should replace these sockets and reimburse for the bulbs which have been replaced approximately 6 times in 12 m.
Corrective Action:
The headlight and taillight/break lights burn out constantly. Turns out taillights are melting in socket. My car is not uniquely affected. Many are having same problems. Suddenly losing lights while driving on freezing dark roads. Incredibly unsafe. Not isolated to my car. Very dangerous. The company should replace these sockets and reimburse for the bulbs which have been replaced approximately 6 times in 12 m.
Additional Notes:
The headlight and taillight/break lights burn out constantly. Turns out taillights are melting in socket. My car is not uniquely affected. Many are having same problems. Suddenly losing lights while driving on freezing dark roads. Incredibly unsafe. Not isolated to my car. Very dangerous. The company should replace these sockets and reimburse for the bulbs which have been replaced approximately 6 times in 12 m.
Mfg Campaign: 11494498
Recall Date: Nov 21, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I went to get an oil change on Sept 3, 2022. After that oil change my car went back to normal but started to slow down in speed. On my way home my vehicle stalled. The more I drove the slower it got and loud grind it would make. My vehicle stalling could've caused an accident. My vehicle had a recall done March 21, 2021, which after Sept 7, 2022, I received a letter for a recall for a sensor for my vehicle that was issue per Hyundai website March 31, 2021. Hyundai has been able to confirm the issue. Only thing warning sign I received was my vehicle cut off the day I got the oil change Sept 3, 2022. We thought it may have been my battery.
Corrective Action:
I went to get an oil change on Sept 3, 2022. After that oil change my car went back to normal but started to slow down in speed. On my way home my vehicle stalled. The more I drove the slower it got and loud grind it would make. My vehicle stalling could've caused an accident. My vehicle had a recall done March 21, 2021, which after Sept 7, 2022, I received a letter for a recall for a sensor for my vehicle that was issue per Hyundai website March 31, 2021. Hyundai has been able to confirm the issue. Only thing warning sign I received was my vehicle cut off the day I got the oil change Sept 3, 2022. We thought it may have been my battery.
Additional Notes:
I went to get an oil change on Sept 3, 2022. After that oil change my car went back to normal but started to slow down in speed. On my way home my vehicle stalled. The more I drove the slower it got and loud grind it would make. My vehicle stalling could've caused an accident. My vehicle had a recall done March 21, 2021, which after Sept 7, 2022, I received a letter for a recall for a sensor for my vehicle that was issue per Hyundai website March 31, 2021. Hyundai has been able to confirm the issue. Only thing warning sign I received was my vehicle cut off the day I got the oil change Sept 3, 2022. We thought it may have been my battery.
Mfg Campaign: 11494184
Recall Date: Nov 18, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact's daughter owns a 2018 Hyundai Tucson. The contact's daughter stated that while driving approximately 65 MPH, the vehicle began to lose motive power. The daughter stated that she depressed the accelerator pedal and the vehicle engine revved; however, the vehicle failed to respond. The daughter stated that she pulled over and stopped the vehicle and placed the vehicle in park(P). The vehicle was turned off and restarted and operated as designed. The contact's daughter stated that the vehicle was making hissing sounds while depressing the accelerator pedal. The daughter stated that the failure was intermittent; however, the failure occurred while driving over 50 MPH. The daughter stated that the check engine warning light was flashing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,200.
Corrective Action:
The contact's daughter owns a 2018 Hyundai Tucson. The contact's daughter stated that while driving approximately 65 MPH, the vehicle began to lose motive power. The daughter stated that she depressed the accelerator pedal and the vehicle engine revved; however, the vehicle failed to respond. The daughter stated that she pulled over and stopped the vehicle and placed the vehicle in park(P). The vehicle was turned off and restarted and operated as designed. The contact's daughter stated that the vehicle was making hissing sounds while depressing the accelerator pedal. The daughter stated that the failure was intermittent; however, the failure occurred while driving over 50 MPH. The daughter stated that the check engine warning light was flashing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,200.
Additional Notes:
The contact's daughter owns a 2018 Hyundai Tucson. The contact's daughter stated that while driving approximately 65 MPH, the vehicle began to lose motive power. The daughter stated that she depressed the accelerator pedal and the vehicle engine revved; however, the vehicle failed to respond. The daughter stated that she pulled over and stopped the vehicle and placed the vehicle in park(P). The vehicle was turned off and restarted and operated as designed. The contact's daughter stated that the vehicle was making hissing sounds while depressing the accelerator pedal. The daughter stated that the failure was intermittent; however, the failure occurred while driving over 50 MPH. The daughter stated that the check engine warning light was flashing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,200.
Mfg Campaign: 11493969
Recall Date: Nov 17, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car will jerk while driving. The problem was fixed last year and again it is happening now.Worse..the car while being driven will suddenly slow down inspite stepping more on the gas pedal.
Corrective Action:
The car will jerk while driving. The problem was fixed last year and again it is happening now.Worse..the car while being driven will suddenly slow down inspite stepping more on the gas pedal.
Additional Notes:
The car will jerk while driving. The problem was fixed last year and again it is happening now.Worse..the car while being driven will suddenly slow down inspite stepping more on the gas pedal.
Mfg Campaign: 11493324
Recall Date: Nov 13, 2022
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car will jerk while driving. The problem was fixed last year and again it is happening now.Worse..the car while being driven will suddenly slow down inspite stepping more on the gas pedal.
Corrective Action:
The car will jerk while driving. The problem was fixed last year and again it is happening now.Worse..the car while being driven will suddenly slow down inspite stepping more on the gas pedal.
Additional Notes:
The car will jerk while driving. The problem was fixed last year and again it is happening now.Worse..the car while being driven will suddenly slow down inspite stepping more on the gas pedal.
Mfg Campaign: 11493324
Recall Date: Nov 13, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall
Corrective Action:
I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall
Additional Notes:
I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall
Mfg Campaign: 11493043
Recall Date: Nov 10, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall
Corrective Action:
I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall
Additional Notes:
I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall
Mfg Campaign: 11493043
Recall Date: Nov 10, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall
Corrective Action:
I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall
Additional Notes:
I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall
Mfg Campaign: 11493043
Recall Date: Nov 10, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The oil fuel tank has been burning oil too fast in the GDI Engine & the oil has burnt through my alternator and spark plugs that I recently fixed only three weeks ago. This caused the engine to lock up completely while I was driving several times & I lost control while driving - having to restart the car multiple times to move it to a safe area. Now, the engine has locked permanently and I am unable to start the car at all despite replacing several parts and getting an oil change every 3-5000 miles (which continues to leak too quickly and harm other parts in the car).
Corrective Action:
The oil fuel tank has been burning oil too fast in the GDI Engine & the oil has burnt through my alternator and spark plugs that I recently fixed only three weeks ago. This caused the engine to lock up completely while I was driving several times & I lost control while driving - having to restart the car multiple times to move it to a safe area. Now, the engine has locked permanently and I am unable to start the car at all despite replacing several parts and getting an oil change every 3-5000 miles (which continues to leak too quickly and harm other parts in the car).
Additional Notes:
The oil fuel tank has been burning oil too fast in the GDI Engine & the oil has burnt through my alternator and spark plugs that I recently fixed only three weeks ago. This caused the engine to lock up completely while I was driving several times & I lost control while driving - having to restart the car multiple times to move it to a safe area. Now, the engine has locked permanently and I am unable to start the car at all despite replacing several parts and getting an oil change every 3-5000 miles (which continues to leak too quickly and harm other parts in the car).
Mfg Campaign: 11492202
Recall Date: Nov 3, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The oil fuel tank has been burning oil too fast in the GDI Engine & the oil has burnt through my alternator and spark plugs that I recently fixed only three weeks ago. This caused the engine to lock up completely while I was driving several times & I lost control while driving - having to restart the car multiple times to move it to a safe area. Now, the engine has locked permanently and I am unable to start the car at all despite replacing several parts and getting an oil change every 3-5000 miles (which continues to leak too quickly and harm other parts in the car).
Corrective Action:
The oil fuel tank has been burning oil too fast in the GDI Engine & the oil has burnt through my alternator and spark plugs that I recently fixed only three weeks ago. This caused the engine to lock up completely while I was driving several times & I lost control while driving - having to restart the car multiple times to move it to a safe area. Now, the engine has locked permanently and I am unable to start the car at all despite replacing several parts and getting an oil change every 3-5000 miles (which continues to leak too quickly and harm other parts in the car).
Additional Notes:
The oil fuel tank has been burning oil too fast in the GDI Engine & the oil has burnt through my alternator and spark plugs that I recently fixed only three weeks ago. This caused the engine to lock up completely while I was driving several times & I lost control while driving - having to restart the car multiple times to move it to a safe area. Now, the engine has locked permanently and I am unable to start the car at all despite replacing several parts and getting an oil change every 3-5000 miles (which continues to leak too quickly and harm other parts in the car).
Mfg Campaign: 11492202
Recall Date: Nov 3, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road
Corrective Action:
While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road
Additional Notes:
While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road
Mfg Campaign: 11492001
Recall Date: Nov 2, 2022
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road
Corrective Action:
While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road
Additional Notes:
While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road
Mfg Campaign: 11492001
Recall Date: Nov 2, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road
Corrective Action:
While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road
Additional Notes:
While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road
Mfg Campaign: 11492001
Recall Date: Nov 2, 2022
Hyundai Motor America
Defect Description:
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Potential Consequences:
Hello, I hope your day is going well. Recently I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 3 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control.” The car is only 4 years old. I leased it and at the end of last year or the year before decided to buy it from the dealer. My plan was to have it for the next 5 years but this issue greatly concerns me. It seems to be a manufacturing issue. My car vin is [XXX] and I’d like to correct this issues ASAP. Thanks. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Hello, I hope your day is going well. Recently I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 3 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control.” The car is only 4 years old. I leased it and at the end of last year or the year before decided to buy it from the dealer. My plan was to have it for the next 5 years but this issue greatly concerns me. It seems to be a manufacturing issue. My car vin is [XXX] and I’d like to correct this issues ASAP. Thanks. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Hello, I hope your day is going well. Recently I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 3 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control.” The car is only 4 years old. I leased it and at the end of last year or the year before decided to buy it from the dealer. My plan was to have it for the next 5 years but this issue greatly concerns me. It seems to be a manufacturing issue. My car vin is [XXX] and I’d like to correct this issues ASAP. Thanks. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11489701
Recall Date: Oct 18, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Good day, I hope your day is going well. I have a 2018 Hyundai Tucson and on several occasions when I have tried to stop rapidly my break seem to fail and the car slid further than expected. I noticed that there was an anti lock break hydronic recall on the 2018-2022 models but I never received a letter for my vehicle
Corrective Action:
Good day, I hope your day is going well. I have a 2018 Hyundai Tucson and on several occasions when I have tried to stop rapidly my break seem to fail and the car slid further than expected. I noticed that there was an anti lock break hydronic recall on the 2018-2022 models but I never received a letter for my vehicle
Additional Notes:
Good day, I hope your day is going well. I have a 2018 Hyundai Tucson and on several occasions when I have tried to stop rapidly my break seem to fail and the car slid further than expected. I noticed that there was an anti lock break hydronic recall on the 2018-2022 models but I never received a letter for my vehicle
Mfg Campaign: 11489704
Recall Date: Oct 18, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Knock sensor recall was done in May 2022. Brought vehicle into service for Ac problem and oil change, which was completed. Was on highway going home 65 mph speed limit hit a hill, my engine light started flashing, my transmission downshifted and I lost all accelaration while on hill, speed wouldn’t go any higher then 50 at that point. Got to closest gas station and had car towed back to dealership, I just want to point out that the knock sensor is going to put people in danger in certain situations like myself, I am not to happy.
Corrective Action:
Knock sensor recall was done in May 2022. Brought vehicle into service for Ac problem and oil change, which was completed. Was on highway going home 65 mph speed limit hit a hill, my engine light started flashing, my transmission downshifted and I lost all accelaration while on hill, speed wouldn’t go any higher then 50 at that point. Got to closest gas station and had car towed back to dealership, I just want to point out that the knock sensor is going to put people in danger in certain situations like myself, I am not to happy.
Additional Notes:
Knock sensor recall was done in May 2022. Brought vehicle into service for Ac problem and oil change, which was completed. Was on highway going home 65 mph speed limit hit a hill, my engine light started flashing, my transmission downshifted and I lost all accelaration while on hill, speed wouldn’t go any higher then 50 at that point. Got to closest gas station and had car towed back to dealership, I just want to point out that the knock sensor is going to put people in danger in certain situations like myself, I am not to happy.
Mfg Campaign: 11488457
Recall Date: Oct 8, 2022
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Knock sensor recall was done in May 2022. Brought vehicle into service for Ac problem and oil change, which was completed. Was on highway going home 65 mph speed limit hit a hill, my engine light started flashing, my transmission downshifted and I lost all accelaration while on hill, speed wouldn’t go any higher then 50 at that point. Got to closest gas station and had car towed back to dealership, I just want to point out that the knock sensor is going to put people in danger in certain situations like myself, I am not to happy.
Corrective Action:
Knock sensor recall was done in May 2022. Brought vehicle into service for Ac problem and oil change, which was completed. Was on highway going home 65 mph speed limit hit a hill, my engine light started flashing, my transmission downshifted and I lost all accelaration while on hill, speed wouldn’t go any higher then 50 at that point. Got to closest gas station and had car towed back to dealership, I just want to point out that the knock sensor is going to put people in danger in certain situations like myself, I am not to happy.
Additional Notes:
Knock sensor recall was done in May 2022. Brought vehicle into service for Ac problem and oil change, which was completed. Was on highway going home 65 mph speed limit hit a hill, my engine light started flashing, my transmission downshifted and I lost all accelaration while on hill, speed wouldn’t go any higher then 50 at that point. Got to closest gas station and had car towed back to dealership, I just want to point out that the knock sensor is going to put people in danger in certain situations like myself, I am not to happy.
Mfg Campaign: 11488457
Recall Date: Oct 8, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated that while her daughter was driving approximately 70 MPH, she started to hear a loud pinging noise coming from the engine compartment. The contact stated that her daughter stated that the check engine warning light illuminated and she steered the vehicle to a highway off ramp as the vehicle began to lose motive power. The contact said her daughter saw that several unknown warning lights were illuminated. The contact stated that the vehicle then stalled. The contact stated that her daughter called for a tow truck and had the vehicle taken to the dealer. The dealer diagnosed the vehicle and found metal shavings inside the oil pan and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated that while her daughter was driving approximately 70 MPH, she started to hear a loud pinging noise coming from the engine compartment. The contact stated that her daughter stated that the check engine warning light illuminated and she steered the vehicle to a highway off ramp as the vehicle began to lose motive power. The contact said her daughter saw that several unknown warning lights were illuminated. The contact stated that the vehicle then stalled. The contact stated that her daughter called for a tow truck and had the vehicle taken to the dealer. The dealer diagnosed the vehicle and found metal shavings inside the oil pan and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated that while her daughter was driving approximately 70 MPH, she started to hear a loud pinging noise coming from the engine compartment. The contact stated that her daughter stated that the check engine warning light illuminated and she steered the vehicle to a highway off ramp as the vehicle began to lose motive power. The contact said her daughter saw that several unknown warning lights were illuminated. The contact stated that the vehicle then stalled. The contact stated that her daughter called for a tow truck and had the vehicle taken to the dealer. The dealer diagnosed the vehicle and found metal shavings inside the oil pan and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11487910
Recall Date: Oct 4, 2022
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