HYUNDAI TUCSON 2018

Complete listing of complaints and recalls for this vehicle

433
Complaints
1
Recalls

Complaints & Recalls

433 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 20V543000 SAFETY RECALL
652K Vehicles Affected
Recall Date: Sep 4, 2020
Safety Issue:

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire can increase the risk of injury or crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 195
Notice Date: Nov 2, 2020
Recall Date: Sep 4, 2020

Consumer Complaints

433 Complaints
Hyundai Motor America
Campaign: 11532438 Other
Jul 15, 2023
Defect Description:

ENGINE

Potential Consequences:

i was driving on the freeway on Nov 22, 2022 when without warning my car went into limp mode. the engine warning light flashed. this puts the driver (and any passengers) at great risk, as the engine is severely limited in its power output. the car will move, but very slowly and acceleration is weak to non-existent. at highway speeds, this situation could have also impacted anyone behind me who came upon my limp vehicle and could not react in time to my slow speed. it has 60,250 miles on it. i drove home, had an initial diagnosis at a local auto repair shop as follows, "removed the (spark) plug and it is badly damaged with oil in cylinder indicating an internal engine problem". i had the car towed on Dec 7, 2022 to the dealer where i purchased the vehicle. the dealer could not look at the vehicle until Feb 17, 2023 when they diagnosed a burnt valve and the engine would have to be replaced. on Feb 21, 2023 i was told that the replacement was awaiting approval and should only take a day or two. it took until May 19, 2023 to approve the engine replacement under warranty. as of this writing (July15, 2023), i am still waiting my turn at the dealership for the engine to be replaced. it appears that i am not alone in this situation of Hyundai/Kia producing bad engines that prematurely fail and then have to fight for a warranty replacement. i have been almost 8 months without my vehicle.

Corrective Action:

i was driving on the freeway on Nov 22, 2022 when without warning my car went into limp mode. the engine warning light flashed. this puts the driver (and any passengers) at great risk, as the engine is severely limited in its power output. the car will move, but very slowly and acceleration is weak to non-existent. at highway speeds, this situation could have also impacted anyone behind me who came upon my limp vehicle and could not react in time to my slow speed. it has 60,250 miles on it. i drove home, had an initial diagnosis at a local auto repair shop as follows, "removed the (spark) plug and it is badly damaged with oil in cylinder indicating an internal engine problem". i had the car towed on Dec 7, 2022 to the dealer where i purchased the vehicle. the dealer could not look at the vehicle until Feb 17, 2023 when they diagnosed a burnt valve and the engine would have to be replaced. on Feb 21, 2023 i was told that the replacement was awaiting approval and should only take a day or two. it took until May 19, 2023 to approve the engine replacement under warranty. as of this writing (July15, 2023), i am still waiting my turn at the dealership for the engine to be replaced. it appears that i am not alone in this situation of Hyundai/Kia producing bad engines that prematurely fail and then have to fight for a warranty replacement. i have been almost 8 months without my vehicle.

Additional Notes:

i was driving on the freeway on Nov 22, 2022 when without warning my car went into limp mode. the engine warning light flashed. this puts the driver (and any passengers) at great risk, as the engine is severely limited in its power output. the car will move, but very slowly and acceleration is weak to non-existent. at highway speeds, this situation could have also impacted anyone behind me who came upon my limp vehicle and could not react in time to my slow speed. it has 60,250 miles on it. i drove home, had an initial diagnosis at a local auto repair shop as follows, "removed the (spark) plug and it is badly damaged with oil in cylinder indicating an internal engine problem". i had the car towed on Dec 7, 2022 to the dealer where i purchased the vehicle. the dealer could not look at the vehicle until Feb 17, 2023 when they diagnosed a burnt valve and the engine would have to be replaced. on Feb 21, 2023 i was told that the replacement was awaiting approval and should only take a day or two. it took until May 19, 2023 to approve the engine replacement under warranty. as of this writing (July15, 2023), i am still waiting my turn at the dealership for the engine to be replaced. it appears that i am not alone in this situation of Hyundai/Kia producing bad engines that prematurely fail and then have to fight for a warranty replacement. i have been almost 8 months without my vehicle.

Manufacturer: HYUNDAI
Mfg Campaign: 11532438
Notice Date: Jul 15, 2023
Recall Date: Jul 15, 2023
Hyundai Motor America
Campaign: 11531995 Other
Jul 13, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Tucson 2.0L hesitation at acceleration particularly from a rolling stop: This intermittent problem was checked initially by Marhofer Hyundai in Cuyahoga Falls Ohio, their findings were negative. We then took it to Great Lakes Hyundai in Streetsboro and they said they were aware of the problem and reset the computer, but it did not resolve the problem. This problem has put my family in harm's way many times, making a turn from a rolling stop the car lags into ongoing traffic. Our last visit to dealership we were told car was out of warranty 19,000 miles but the problem was never fixed. This vehicle was a certified pre-owned and have an extended warranty. I have attached a technical service bulletin.

Corrective Action:

Tucson 2.0L hesitation at acceleration particularly from a rolling stop: This intermittent problem was checked initially by Marhofer Hyundai in Cuyahoga Falls Ohio, their findings were negative. We then took it to Great Lakes Hyundai in Streetsboro and they said they were aware of the problem and reset the computer, but it did not resolve the problem. This problem has put my family in harm's way many times, making a turn from a rolling stop the car lags into ongoing traffic. Our last visit to dealership we were told car was out of warranty 19,000 miles but the problem was never fixed. This vehicle was a certified pre-owned and have an extended warranty. I have attached a technical service bulletin.

Additional Notes:

Tucson 2.0L hesitation at acceleration particularly from a rolling stop: This intermittent problem was checked initially by Marhofer Hyundai in Cuyahoga Falls Ohio, their findings were negative. We then took it to Great Lakes Hyundai in Streetsboro and they said they were aware of the problem and reset the computer, but it did not resolve the problem. This problem has put my family in harm's way many times, making a turn from a rolling stop the car lags into ongoing traffic. Our last visit to dealership we were told car was out of warranty 19,000 miles but the problem was never fixed. This vehicle was a certified pre-owned and have an extended warranty. I have attached a technical service bulletin.

Manufacturer: HYUNDAI
Mfg Campaign: 11531995
Notice Date: Jul 13, 2023
Recall Date: Jul 13, 2023
Hyundai Motor America
Campaign: 11531697 Other
Jul 11, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Paint on the bonnet started peeling and flaking off. You can easily slide your finger on the edges of the paint and it will peel right off.

Corrective Action:

Paint on the bonnet started peeling and flaking off. You can easily slide your finger on the edges of the paint and it will peel right off.

Additional Notes:

Paint on the bonnet started peeling and flaking off. You can easily slide your finger on the edges of the paint and it will peel right off.

Manufacturer: HYUNDAI
Mfg Campaign: 11531697
Notice Date: Jul 11, 2023
Recall Date: Jul 11, 2023
Hyundai Motor America
Campaign: 11529603 Other
Jun 29, 2023
Defect Description:

ENGINE

Potential Consequences:

i received a letter in the mail stating the nock sensor has been replaced i dont know howlong ago but my 2018 tucan is stuck in false sage mode saying the nock senor was bad! if it is a on going issue and there is has been a recall on the part why does it show no recalls for my mode car?

Corrective Action:

i received a letter in the mail stating the nock sensor has been replaced i dont know howlong ago but my 2018 tucan is stuck in false sage mode saying the nock senor was bad! if it is a on going issue and there is has been a recall on the part why does it show no recalls for my mode car?

Additional Notes:

i received a letter in the mail stating the nock sensor has been replaced i dont know howlong ago but my 2018 tucan is stuck in false sage mode saying the nock senor was bad! if it is a on going issue and there is has been a recall on the part why does it show no recalls for my mode car?

Manufacturer: HYUNDAI
Mfg Campaign: 11529603
Notice Date: Jun 29, 2023
Recall Date: Jun 29, 2023
Hyundai Motor America
Campaign: 11529603 Other
Jun 29, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

i received a letter in the mail stating the nock sensor has been replaced i dont know howlong ago but my 2018 tucan is stuck in false sage mode saying the nock senor was bad! if it is a on going issue and there is has been a recall on the part why does it show no recalls for my mode car?

Corrective Action:

i received a letter in the mail stating the nock sensor has been replaced i dont know howlong ago but my 2018 tucan is stuck in false sage mode saying the nock senor was bad! if it is a on going issue and there is has been a recall on the part why does it show no recalls for my mode car?

Additional Notes:

i received a letter in the mail stating the nock sensor has been replaced i dont know howlong ago but my 2018 tucan is stuck in false sage mode saying the nock senor was bad! if it is a on going issue and there is has been a recall on the part why does it show no recalls for my mode car?

Manufacturer: HYUNDAI
Mfg Campaign: 11529603
Notice Date: Jun 29, 2023
Recall Date: Jun 29, 2023
Hyundai Motor America
Campaign: 11528718 Other
Jun 25, 2023
Defect Description:

ENGINE

Potential Consequences:

These people have sold me a car that is burning oil and they refuse to honor their settlement made by a class action lawsuit against them to replace the motors that are in fact burning oil. At first they told me that they would seal the oil and for me to drive 1000 miles and return to them so that they can determine if the car was leaking or burning oil. Upon return they did in fact say that it was not leaking and that it was burning oil but it was "not burning as much oil as it should in order to replace the engine". In what world should a car burn oil? This car is too dangerous to drive, the other day the engine shut down as I was driving it on I75 which put my life in danger due to its lack of oil. I have reached out to corporate and unfortunately no resolution. Should I wait until I get into an accident or the engine completely burns down as I am driving it for it to satisfy their requirements to replace the engine?

Corrective Action:

These people have sold me a car that is burning oil and they refuse to honor their settlement made by a class action lawsuit against them to replace the motors that are in fact burning oil. At first they told me that they would seal the oil and for me to drive 1000 miles and return to them so that they can determine if the car was leaking or burning oil. Upon return they did in fact say that it was not leaking and that it was burning oil but it was "not burning as much oil as it should in order to replace the engine". In what world should a car burn oil? This car is too dangerous to drive, the other day the engine shut down as I was driving it on I75 which put my life in danger due to its lack of oil. I have reached out to corporate and unfortunately no resolution. Should I wait until I get into an accident or the engine completely burns down as I am driving it for it to satisfy their requirements to replace the engine?

Additional Notes:

These people have sold me a car that is burning oil and they refuse to honor their settlement made by a class action lawsuit against them to replace the motors that are in fact burning oil. At first they told me that they would seal the oil and for me to drive 1000 miles and return to them so that they can determine if the car was leaking or burning oil. Upon return they did in fact say that it was not leaking and that it was burning oil but it was "not burning as much oil as it should in order to replace the engine". In what world should a car burn oil? This car is too dangerous to drive, the other day the engine shut down as I was driving it on I75 which put my life in danger due to its lack of oil. I have reached out to corporate and unfortunately no resolution. Should I wait until I get into an accident or the engine completely burns down as I am driving it for it to satisfy their requirements to replace the engine?

Manufacturer: HYUNDAI
Mfg Campaign: 11528718
Notice Date: Jun 25, 2023
Recall Date: Jun 25, 2023
Hyundai Motor America
Campaign: 11527064 Other
Jun 14, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had started riding a bit "rough", especially at higher speeds, so I decided to have a look under the hood. I was terrified to see that my dipstick was bone dry. There was never any evidence of any noticeable leak underneath the car on the driveway nor any evidence of blue smoke coming out of the exhaust. After some research (Hyundai corporate was telling me over the phone multiple times that there was no known issues with my specific car/engine) I was appalled to see I was essentially lied to. I found multiple official TSBs, NHTSA notices, and hundreds if not thousands of other customers noting the exact same experience. I had tried to take it to Hyundai for the oil consumption tests laid out in multiple TSBs but I was denied "due to the original warranty expiring". To my knowledge this exact issue has caused Hyundai and Kia to extend to 150k miles for all owners. This is my only mode of transportation and I am so worried my car will stall/seize/catch fire on the highway. This is beyond unsafe and unacceptable but I assume I may have to wait until the final litigation hearing in September for official recalls to be issued. If my car makes it that long.

Corrective Action:

I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had started riding a bit "rough", especially at higher speeds, so I decided to have a look under the hood. I was terrified to see that my dipstick was bone dry. There was never any evidence of any noticeable leak underneath the car on the driveway nor any evidence of blue smoke coming out of the exhaust. After some research (Hyundai corporate was telling me over the phone multiple times that there was no known issues with my specific car/engine) I was appalled to see I was essentially lied to. I found multiple official TSBs, NHTSA notices, and hundreds if not thousands of other customers noting the exact same experience. I had tried to take it to Hyundai for the oil consumption tests laid out in multiple TSBs but I was denied "due to the original warranty expiring". To my knowledge this exact issue has caused Hyundai and Kia to extend to 150k miles for all owners. This is my only mode of transportation and I am so worried my car will stall/seize/catch fire on the highway. This is beyond unsafe and unacceptable but I assume I may have to wait until the final litigation hearing in September for official recalls to be issued. If my car makes it that long.

Additional Notes:

I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had started riding a bit "rough", especially at higher speeds, so I decided to have a look under the hood. I was terrified to see that my dipstick was bone dry. There was never any evidence of any noticeable leak underneath the car on the driveway nor any evidence of blue smoke coming out of the exhaust. After some research (Hyundai corporate was telling me over the phone multiple times that there was no known issues with my specific car/engine) I was appalled to see I was essentially lied to. I found multiple official TSBs, NHTSA notices, and hundreds if not thousands of other customers noting the exact same experience. I had tried to take it to Hyundai for the oil consumption tests laid out in multiple TSBs but I was denied "due to the original warranty expiring". To my knowledge this exact issue has caused Hyundai and Kia to extend to 150k miles for all owners. This is my only mode of transportation and I am so worried my car will stall/seize/catch fire on the highway. This is beyond unsafe and unacceptable but I assume I may have to wait until the final litigation hearing in September for official recalls to be issued. If my car makes it that long.

Manufacturer: HYUNDAI
Mfg Campaign: 11527064
Notice Date: Jun 14, 2023
Recall Date: Jun 14, 2023
Hyundai Motor America
Campaign: 11527064 Other
Jun 14, 2023
Defect Description:

ENGINE

Potential Consequences:

I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had started riding a bit "rough", especially at higher speeds, so I decided to have a look under the hood. I was terrified to see that my dipstick was bone dry. There was never any evidence of any noticeable leak underneath the car on the driveway nor any evidence of blue smoke coming out of the exhaust. After some research (Hyundai corporate was telling me over the phone multiple times that there was no known issues with my specific car/engine) I was appalled to see I was essentially lied to. I found multiple official TSBs, NHTSA notices, and hundreds if not thousands of other customers noting the exact same experience. I had tried to take it to Hyundai for the oil consumption tests laid out in multiple TSBs but I was denied "due to the original warranty expiring". To my knowledge this exact issue has caused Hyundai and Kia to extend to 150k miles for all owners. This is my only mode of transportation and I am so worried my car will stall/seize/catch fire on the highway. This is beyond unsafe and unacceptable but I assume I may have to wait until the final litigation hearing in September for official recalls to be issued. If my car makes it that long.

Corrective Action:

I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had started riding a bit "rough", especially at higher speeds, so I decided to have a look under the hood. I was terrified to see that my dipstick was bone dry. There was never any evidence of any noticeable leak underneath the car on the driveway nor any evidence of blue smoke coming out of the exhaust. After some research (Hyundai corporate was telling me over the phone multiple times that there was no known issues with my specific car/engine) I was appalled to see I was essentially lied to. I found multiple official TSBs, NHTSA notices, and hundreds if not thousands of other customers noting the exact same experience. I had tried to take it to Hyundai for the oil consumption tests laid out in multiple TSBs but I was denied "due to the original warranty expiring". To my knowledge this exact issue has caused Hyundai and Kia to extend to 150k miles for all owners. This is my only mode of transportation and I am so worried my car will stall/seize/catch fire on the highway. This is beyond unsafe and unacceptable but I assume I may have to wait until the final litigation hearing in September for official recalls to be issued. If my car makes it that long.

Additional Notes:

I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had started riding a bit "rough", especially at higher speeds, so I decided to have a look under the hood. I was terrified to see that my dipstick was bone dry. There was never any evidence of any noticeable leak underneath the car on the driveway nor any evidence of blue smoke coming out of the exhaust. After some research (Hyundai corporate was telling me over the phone multiple times that there was no known issues with my specific car/engine) I was appalled to see I was essentially lied to. I found multiple official TSBs, NHTSA notices, and hundreds if not thousands of other customers noting the exact same experience. I had tried to take it to Hyundai for the oil consumption tests laid out in multiple TSBs but I was denied "due to the original warranty expiring". To my knowledge this exact issue has caused Hyundai and Kia to extend to 150k miles for all owners. This is my only mode of transportation and I am so worried my car will stall/seize/catch fire on the highway. This is beyond unsafe and unacceptable but I assume I may have to wait until the final litigation hearing in September for official recalls to be issued. If my car makes it that long.

Manufacturer: HYUNDAI
Mfg Campaign: 11527064
Notice Date: Jun 14, 2023
Recall Date: Jun 14, 2023
Hyundai Motor America
Campaign: 11527064 Other
Jun 14, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had started riding a bit "rough", especially at higher speeds, so I decided to have a look under the hood. I was terrified to see that my dipstick was bone dry. There was never any evidence of any noticeable leak underneath the car on the driveway nor any evidence of blue smoke coming out of the exhaust. After some research (Hyundai corporate was telling me over the phone multiple times that there was no known issues with my specific car/engine) I was appalled to see I was essentially lied to. I found multiple official TSBs, NHTSA notices, and hundreds if not thousands of other customers noting the exact same experience. I had tried to take it to Hyundai for the oil consumption tests laid out in multiple TSBs but I was denied "due to the original warranty expiring". To my knowledge this exact issue has caused Hyundai and Kia to extend to 150k miles for all owners. This is my only mode of transportation and I am so worried my car will stall/seize/catch fire on the highway. This is beyond unsafe and unacceptable but I assume I may have to wait until the final litigation hearing in September for official recalls to be issued. If my car makes it that long.

Corrective Action:

I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had started riding a bit "rough", especially at higher speeds, so I decided to have a look under the hood. I was terrified to see that my dipstick was bone dry. There was never any evidence of any noticeable leak underneath the car on the driveway nor any evidence of blue smoke coming out of the exhaust. After some research (Hyundai corporate was telling me over the phone multiple times that there was no known issues with my specific car/engine) I was appalled to see I was essentially lied to. I found multiple official TSBs, NHTSA notices, and hundreds if not thousands of other customers noting the exact same experience. I had tried to take it to Hyundai for the oil consumption tests laid out in multiple TSBs but I was denied "due to the original warranty expiring". To my knowledge this exact issue has caused Hyundai and Kia to extend to 150k miles for all owners. This is my only mode of transportation and I am so worried my car will stall/seize/catch fire on the highway. This is beyond unsafe and unacceptable but I assume I may have to wait until the final litigation hearing in September for official recalls to be issued. If my car makes it that long.

Additional Notes:

I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had started riding a bit "rough", especially at higher speeds, so I decided to have a look under the hood. I was terrified to see that my dipstick was bone dry. There was never any evidence of any noticeable leak underneath the car on the driveway nor any evidence of blue smoke coming out of the exhaust. After some research (Hyundai corporate was telling me over the phone multiple times that there was no known issues with my specific car/engine) I was appalled to see I was essentially lied to. I found multiple official TSBs, NHTSA notices, and hundreds if not thousands of other customers noting the exact same experience. I had tried to take it to Hyundai for the oil consumption tests laid out in multiple TSBs but I was denied "due to the original warranty expiring". To my knowledge this exact issue has caused Hyundai and Kia to extend to 150k miles for all owners. This is my only mode of transportation and I am so worried my car will stall/seize/catch fire on the highway. This is beyond unsafe and unacceptable but I assume I may have to wait until the final litigation hearing in September for official recalls to be issued. If my car makes it that long.

Manufacturer: HYUNDAI
Mfg Campaign: 11527064
Notice Date: Jun 14, 2023
Recall Date: Jun 14, 2023
Hyundai Motor America
Campaign: 11526158 Other
Jun 9, 2023
Defect Description:

ENGINE

Potential Consequences:

In the last 3 months I have had my vehicle go into Limp Mode due to a faulty engine. All 3 times while I was on the highway and I was almost seriously injured due to traffic. Ever since I got the Knock Sensor update, I have had nothing but problems. I have had a new catalytic convertor, new spark plugs, oil change, air filter and fuel injector replaced in Dec 2022. The spark plugs are dripping in oil only after 8,000 miles. All of those parts have now failed and I am burning oil at an increased rate. I have contacted Hyundai multiple times and have had case files opened and I have not got any resolution or help. I have spent close to $6,000 on repairs and rental cars and there has still not been any resolution. My engine needs to be replaced due to the recall but no one is helping. I have attached all of the paperwork that has been done.

Corrective Action:

In the last 3 months I have had my vehicle go into Limp Mode due to a faulty engine. All 3 times while I was on the highway and I was almost seriously injured due to traffic. Ever since I got the Knock Sensor update, I have had nothing but problems. I have had a new catalytic convertor, new spark plugs, oil change, air filter and fuel injector replaced in Dec 2022. The spark plugs are dripping in oil only after 8,000 miles. All of those parts have now failed and I am burning oil at an increased rate. I have contacted Hyundai multiple times and have had case files opened and I have not got any resolution or help. I have spent close to $6,000 on repairs and rental cars and there has still not been any resolution. My engine needs to be replaced due to the recall but no one is helping. I have attached all of the paperwork that has been done.

Additional Notes:

In the last 3 months I have had my vehicle go into Limp Mode due to a faulty engine. All 3 times while I was on the highway and I was almost seriously injured due to traffic. Ever since I got the Knock Sensor update, I have had nothing but problems. I have had a new catalytic convertor, new spark plugs, oil change, air filter and fuel injector replaced in Dec 2022. The spark plugs are dripping in oil only after 8,000 miles. All of those parts have now failed and I am burning oil at an increased rate. I have contacted Hyundai multiple times and have had case files opened and I have not got any resolution or help. I have spent close to $6,000 on repairs and rental cars and there has still not been any resolution. My engine needs to be replaced due to the recall but no one is helping. I have attached all of the paperwork that has been done.

Manufacturer: HYUNDAI
Mfg Campaign: 11526158
Notice Date: Jun 9, 2023
Recall Date: Jun 9, 2023
Hyundai Motor America
Campaign: 11525825 Other
Jun 7, 2023
Defect Description:

ENGINE

Potential Consequences:

EXCESSIVE OIL CONSUMPTION! Vehicle has less than 60k and I have to check and put oil in about every 1,000 miles. Engine light comes on and this is how I know to check the oil. This is ridiculous and should not be happening. I change my oil as directed at every 5,000 miles and at least 2-3 times before next oil change I am adding more oil. WHY AM I BURNING SO MUCH OIL? No oil is leaking that I can see...

Corrective Action:

EXCESSIVE OIL CONSUMPTION! Vehicle has less than 60k and I have to check and put oil in about every 1,000 miles. Engine light comes on and this is how I know to check the oil. This is ridiculous and should not be happening. I change my oil as directed at every 5,000 miles and at least 2-3 times before next oil change I am adding more oil. WHY AM I BURNING SO MUCH OIL? No oil is leaking that I can see...

Additional Notes:

EXCESSIVE OIL CONSUMPTION! Vehicle has less than 60k and I have to check and put oil in about every 1,000 miles. Engine light comes on and this is how I know to check the oil. This is ridiculous and should not be happening. I change my oil as directed at every 5,000 miles and at least 2-3 times before next oil change I am adding more oil. WHY AM I BURNING SO MUCH OIL? No oil is leaking that I can see...

Manufacturer: HYUNDAI
Mfg Campaign: 11525825
Notice Date: Jun 7, 2023
Recall Date: Jun 7, 2023
Hyundai Motor America
Campaign: 11525825 Other
Jun 7, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

EXCESSIVE OIL CONSUMPTION! Vehicle has less than 60k and I have to check and put oil in about every 1,000 miles. Engine light comes on and this is how I know to check the oil. This is ridiculous and should not be happening. I change my oil as directed at every 5,000 miles and at least 2-3 times before next oil change I am adding more oil. WHY AM I BURNING SO MUCH OIL? No oil is leaking that I can see...

Corrective Action:

EXCESSIVE OIL CONSUMPTION! Vehicle has less than 60k and I have to check and put oil in about every 1,000 miles. Engine light comes on and this is how I know to check the oil. This is ridiculous and should not be happening. I change my oil as directed at every 5,000 miles and at least 2-3 times before next oil change I am adding more oil. WHY AM I BURNING SO MUCH OIL? No oil is leaking that I can see...

Additional Notes:

EXCESSIVE OIL CONSUMPTION! Vehicle has less than 60k and I have to check and put oil in about every 1,000 miles. Engine light comes on and this is how I know to check the oil. This is ridiculous and should not be happening. I change my oil as directed at every 5,000 miles and at least 2-3 times before next oil change I am adding more oil. WHY AM I BURNING SO MUCH OIL? No oil is leaking that I can see...

Manufacturer: HYUNDAI
Mfg Campaign: 11525825
Notice Date: Jun 7, 2023
Recall Date: Jun 7, 2023
Hyundai Motor America
Campaign: 11525894 Other
Jun 7, 2023
Defect Description:

ENGINE

Potential Consequences:

Three months after I bought my 2018 Hyundai Tucson it started having engine problems. It has went into limp mode multiple times and has been to the shop several times to have it fixed. The knock sensor has been replaced twice by two different Hyundai dealerships. The engine is losing oil rapidly and has to be replaced every few weeks. It has been advised by both Hyundai dealerships that a new engine is required at this point but Hyundai corporation themselves won’t allow the engine repair. This type of car and engine are known for engine replacements around this exact type of engine and amount of mileage on the vehicle. My safety and my sons safety is in jeopardy every time we get in this vehicle as it can go back into limp mode at any given time and if we are driving and it just stalls we are liable to get into an accident. I have to keep taking the vehicle to the shop to have oil replaced and a temporary fix put on it until it just blows as they put it. They are also unable to advise where all the oil keeps going. I shouldn’t be liable for a new engine and it should be replaced by the Hyundai corporation as this happened very shortly after I bought the vehicle, I can be in potential danger when driving, it is a known issue with this type of vehicle and engine, multiple Hyundai dealerships have advised it falls within engine replacement guidelines. I need Hyundai to be responsible for repairing my engine! I have all receipts and documentation from every repair that has been done and every time the vehicle has been taken in.

Corrective Action:

Three months after I bought my 2018 Hyundai Tucson it started having engine problems. It has went into limp mode multiple times and has been to the shop several times to have it fixed. The knock sensor has been replaced twice by two different Hyundai dealerships. The engine is losing oil rapidly and has to be replaced every few weeks. It has been advised by both Hyundai dealerships that a new engine is required at this point but Hyundai corporation themselves won’t allow the engine repair. This type of car and engine are known for engine replacements around this exact type of engine and amount of mileage on the vehicle. My safety and my sons safety is in jeopardy every time we get in this vehicle as it can go back into limp mode at any given time and if we are driving and it just stalls we are liable to get into an accident. I have to keep taking the vehicle to the shop to have oil replaced and a temporary fix put on it until it just blows as they put it. They are also unable to advise where all the oil keeps going. I shouldn’t be liable for a new engine and it should be replaced by the Hyundai corporation as this happened very shortly after I bought the vehicle, I can be in potential danger when driving, it is a known issue with this type of vehicle and engine, multiple Hyundai dealerships have advised it falls within engine replacement guidelines. I need Hyundai to be responsible for repairing my engine! I have all receipts and documentation from every repair that has been done and every time the vehicle has been taken in.

Additional Notes:

Three months after I bought my 2018 Hyundai Tucson it started having engine problems. It has went into limp mode multiple times and has been to the shop several times to have it fixed. The knock sensor has been replaced twice by two different Hyundai dealerships. The engine is losing oil rapidly and has to be replaced every few weeks. It has been advised by both Hyundai dealerships that a new engine is required at this point but Hyundai corporation themselves won’t allow the engine repair. This type of car and engine are known for engine replacements around this exact type of engine and amount of mileage on the vehicle. My safety and my sons safety is in jeopardy every time we get in this vehicle as it can go back into limp mode at any given time and if we are driving and it just stalls we are liable to get into an accident. I have to keep taking the vehicle to the shop to have oil replaced and a temporary fix put on it until it just blows as they put it. They are also unable to advise where all the oil keeps going. I shouldn’t be liable for a new engine and it should be replaced by the Hyundai corporation as this happened very shortly after I bought the vehicle, I can be in potential danger when driving, it is a known issue with this type of vehicle and engine, multiple Hyundai dealerships have advised it falls within engine replacement guidelines. I need Hyundai to be responsible for repairing my engine! I have all receipts and documentation from every repair that has been done and every time the vehicle has been taken in.

Manufacturer: HYUNDAI
Mfg Campaign: 11525894
Notice Date: Jun 7, 2023
Recall Date: Jun 7, 2023
Hyundai Motor America
Campaign: 11525500 Other
Jun 5, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Hyundai Tucson. The contact stated while driving 45 MPH, there was an abnormal knocking sound coming from the vehicle with an unknown warning light illuminated. The contact stated that the vehicle lost motive power. The vehicle was taken to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 72,000.

Corrective Action:

The contact owns a 2018 Hyundai Tucson. The contact stated while driving 45 MPH, there was an abnormal knocking sound coming from the vehicle with an unknown warning light illuminated. The contact stated that the vehicle lost motive power. The vehicle was taken to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 72,000.

Additional Notes:

The contact owns a 2018 Hyundai Tucson. The contact stated while driving 45 MPH, there was an abnormal knocking sound coming from the vehicle with an unknown warning light illuminated. The contact stated that the vehicle lost motive power. The vehicle was taken to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 72,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11525500
Notice Date: Jun 5, 2023
Recall Date: Jun 5, 2023
Hyundai Motor America
Campaign: 11523630 Other
May 24, 2023
Defect Description:

EXTERIOR LIGHTING:HEADLIGHTS:BULBS

Potential Consequences:

The contact owns a 2018 Hyundai Tucson. The contact stated that the headlights intermittently failed to operate as needed. The headlight bulbs detached from the headlight socket with the headlight message displayed on the instrument panel. The headlights were replaced multiple times by an independent mechanic. Due to the failure, the headlight wiring harness kit had melted. The vehicle was taken to the dealer and remained in the dealer's possession unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. The VIN was not available.

Corrective Action:

The contact owns a 2018 Hyundai Tucson. The contact stated that the headlights intermittently failed to operate as needed. The headlight bulbs detached from the headlight socket with the headlight message displayed on the instrument panel. The headlights were replaced multiple times by an independent mechanic. Due to the failure, the headlight wiring harness kit had melted. The vehicle was taken to the dealer and remained in the dealer's possession unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. The VIN was not available.

Additional Notes:

The contact owns a 2018 Hyundai Tucson. The contact stated that the headlights intermittently failed to operate as needed. The headlight bulbs detached from the headlight socket with the headlight message displayed on the instrument panel. The headlights were replaced multiple times by an independent mechanic. Due to the failure, the headlight wiring harness kit had melted. The vehicle was taken to the dealer and remained in the dealer's possession unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. The VIN was not available.

Manufacturer: HYUNDAI
Mfg Campaign: 11523630
Notice Date: May 24, 2023
Recall Date: May 24, 2023
Hyundai Motor America
Campaign: 11523141 Other
May 22, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The headlights and taillights fail frequently. I have replaced each every 90 days. I find the contacts melted on them when they fail. I have never seen this happen on any other vehicle I have owned.

Corrective Action:

The headlights and taillights fail frequently. I have replaced each every 90 days. I find the contacts melted on them when they fail. I have never seen this happen on any other vehicle I have owned.

Additional Notes:

The headlights and taillights fail frequently. I have replaced each every 90 days. I find the contacts melted on them when they fail. I have never seen this happen on any other vehicle I have owned.

Manufacturer: HYUNDAI
Mfg Campaign: 11523141
Notice Date: May 22, 2023
Recall Date: May 22, 2023
Hyundai Motor America
Campaign: 11520358 Other
May 3, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Purchaseing the vehicle two months ago, the engine service light started blinking. Taking the vehicle to several shops including two hyundai dealers, I was informed the vehicle had an off market catalytic converter. I asked the dealership several times if there was any issues with the vehicle and they stated there was not. The engine first came on two weeks after the purchase of the vehicle. It is not safe to drive.The warranty nor the dealership will cover or assist.

Corrective Action:

Purchaseing the vehicle two months ago, the engine service light started blinking. Taking the vehicle to several shops including two hyundai dealers, I was informed the vehicle had an off market catalytic converter. I asked the dealership several times if there was any issues with the vehicle and they stated there was not. The engine first came on two weeks after the purchase of the vehicle. It is not safe to drive.The warranty nor the dealership will cover or assist.

Additional Notes:

Purchaseing the vehicle two months ago, the engine service light started blinking. Taking the vehicle to several shops including two hyundai dealers, I was informed the vehicle had an off market catalytic converter. I asked the dealership several times if there was any issues with the vehicle and they stated there was not. The engine first came on two weeks after the purchase of the vehicle. It is not safe to drive.The warranty nor the dealership will cover or assist.

Manufacturer: HYUNDAI
Mfg Campaign: 11520358
Notice Date: May 3, 2023
Recall Date: May 3, 2023
Hyundai Motor America
Campaign: 11520099 Other
May 2, 2023
Defect Description:

ENGINE

Potential Consequences:

While diving home from a baseball game my car caught fire with me and my family inside.

Corrective Action:

While diving home from a baseball game my car caught fire with me and my family inside.

Additional Notes:

While diving home from a baseball game my car caught fire with me and my family inside.

Manufacturer: HYUNDAI
Mfg Campaign: 11520099
Notice Date: May 2, 2023
Recall Date: May 2, 2023
Hyundai Motor America
Campaign: 11519040 Other
Apr 26, 2023
Defect Description:

ENGINE

Potential Consequences:

Oil light came on while driving. Pulled over checked oil and it was full and clean. Engine started making a rattling sound. Car then died and had to be towed. Mechanic says needs a new engine. Hyundai engine issue very dangerous and I don't know if they will replace. Starting the process

Corrective Action:

Oil light came on while driving. Pulled over checked oil and it was full and clean. Engine started making a rattling sound. Car then died and had to be towed. Mechanic says needs a new engine. Hyundai engine issue very dangerous and I don't know if they will replace. Starting the process

Additional Notes:

Oil light came on while driving. Pulled over checked oil and it was full and clean. Engine started making a rattling sound. Car then died and had to be towed. Mechanic says needs a new engine. Hyundai engine issue very dangerous and I don't know if they will replace. Starting the process

Manufacturer: HYUNDAI
Mfg Campaign: 11519040
Notice Date: Apr 26, 2023
Recall Date: Apr 26, 2023
Hyundai Motor America
Campaign: 11516319 Other
Apr 10, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle sporadically accelerated which caused the contact to crash into another vehicle. No injuries were sustained. A police report was filed. No air bags were deployed. The vehicle was towed to an auto repair center. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

Corrective Action:

The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle sporadically accelerated which caused the contact to crash into another vehicle. No injuries were sustained. A police report was filed. No air bags were deployed. The vehicle was towed to an auto repair center. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

Additional Notes:

The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle sporadically accelerated which caused the contact to crash into another vehicle. No injuries were sustained. A police report was filed. No air bags were deployed. The vehicle was towed to an auto repair center. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11516319
Notice Date: Apr 10, 2023
Recall Date: Apr 10, 2023

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