Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
433 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine, rod bearing failure, constantly ABS Kits, Engine monitoring system (car is available for inspection). Our safety and others put at risk because the auto stopped dead on Interstate during rush hour traffic barely escaped death and seriously injuries to all travelers close to us. Towed it to a dealer for diagnostic testing who confirmed it's the engine and rod bearing system on report of inspection and estimate invoice. Manufacture told us to take it to a dealership and we took it to Wallace Hyundai of Stuart Florida. The warning was a knocking sound and oil light flickering just before auto began to sliw down to final stop. All took place on August 8, 2023. I have 7 photos to upload but your site is not allowing more than 10 documents. I tried to delete some documents but it did not have a delete function once I uploaded the documents.
Corrective Action:
The engine, rod bearing failure, constantly ABS Kits, Engine monitoring system (car is available for inspection). Our safety and others put at risk because the auto stopped dead on Interstate during rush hour traffic barely escaped death and seriously injuries to all travelers close to us. Towed it to a dealer for diagnostic testing who confirmed it's the engine and rod bearing system on report of inspection and estimate invoice. Manufacture told us to take it to a dealership and we took it to Wallace Hyundai of Stuart Florida. The warning was a knocking sound and oil light flickering just before auto began to sliw down to final stop. All took place on August 8, 2023. I have 7 photos to upload but your site is not allowing more than 10 documents. I tried to delete some documents but it did not have a delete function once I uploaded the documents.
Additional Notes:
The engine, rod bearing failure, constantly ABS Kits, Engine monitoring system (car is available for inspection). Our safety and others put at risk because the auto stopped dead on Interstate during rush hour traffic barely escaped death and seriously injuries to all travelers close to us. Towed it to a dealer for diagnostic testing who confirmed it's the engine and rod bearing system on report of inspection and estimate invoice. Manufacture told us to take it to a dealership and we took it to Wallace Hyundai of Stuart Florida. The warning was a knocking sound and oil light flickering just before auto began to sliw down to final stop. All took place on August 8, 2023. I have 7 photos to upload but your site is not allowing more than 10 documents. I tried to delete some documents but it did not have a delete function once I uploaded the documents.
Mfg Campaign: 11543532
Recall Date: Sep 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car is having problems excellating when you push the gas it take it a moment to realize the gas is push and it needs to go
Corrective Action:
The car is having problems excellating when you push the gas it take it a moment to realize the gas is push and it needs to go
Additional Notes:
The car is having problems excellating when you push the gas it take it a moment to realize the gas is push and it needs to go
Mfg Campaign: 11541620
Recall Date: Aug 30, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car is having problems excellating when you push the gas it take it a moment to realize the gas is push and it needs to go
Corrective Action:
The car is having problems excellating when you push the gas it take it a moment to realize the gas is push and it needs to go
Additional Notes:
The car is having problems excellating when you push the gas it take it a moment to realize the gas is push and it needs to go
Mfg Campaign: 11541620
Recall Date: Aug 30, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the engine made an abnormal rattling sound. Additionally, the vehicle lost motive power. The contact was able to pull to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed and determined that there was a piston failure in a cylinder which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover 60% of the cost for the repair. The failure mileage was approximately 131,000.
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the engine made an abnormal rattling sound. Additionally, the vehicle lost motive power. The contact was able to pull to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed and determined that there was a piston failure in a cylinder which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover 60% of the cost for the repair. The failure mileage was approximately 131,000.
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the engine made an abnormal rattling sound. Additionally, the vehicle lost motive power. The contact was able to pull to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed and determined that there was a piston failure in a cylinder which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover 60% of the cost for the repair. The failure mileage was approximately 131,000.
Mfg Campaign: 11541243
Recall Date: Aug 28, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Transmission is jerking when driving. Brakes are squeaking.
Corrective Action:
Transmission is jerking when driving. Brakes are squeaking.
Additional Notes:
Transmission is jerking when driving. Brakes are squeaking.
Mfg Campaign: 11540530
Recall Date: Aug 24, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is jerking when driving. Brakes are squeaking.
Corrective Action:
Transmission is jerking when driving. Brakes are squeaking.
Additional Notes:
Transmission is jerking when driving. Brakes are squeaking.
Mfg Campaign: 11540530
Recall Date: Aug 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My vehicle is burning 2 1/2 quarts of oil a month , my catalytic converter is clogged due to this, Hyundai is fighting me and will not take responsibility for either. With some research I’ve found they they do know about the issue in thousands of their vehicles and they are refusing to help anyone. I was driving up the road and my speed declined to 8mph & would not go any faster
Corrective Action:
My vehicle is burning 2 1/2 quarts of oil a month , my catalytic converter is clogged due to this, Hyundai is fighting me and will not take responsibility for either. With some research I’ve found they they do know about the issue in thousands of their vehicles and they are refusing to help anyone. I was driving up the road and my speed declined to 8mph & would not go any faster
Additional Notes:
My vehicle is burning 2 1/2 quarts of oil a month , my catalytic converter is clogged due to this, Hyundai is fighting me and will not take responsibility for either. With some research I’ve found they they do know about the issue in thousands of their vehicles and they are refusing to help anyone. I was driving up the road and my speed declined to 8mph & would not go any faster
Mfg Campaign: 11538558
Recall Date: Aug 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This very low mileage vehicle recently had the same incident for I believe the fifth time since I've owned the car. In a very dangerous situation the car exibited the car going almost dead after normal acceleration. It regains power after 3-5 seconds and rapidly returning to acceleration. It happened to my wife soon after purchase and she has refused to drive it since. Last week while I attempted to make a left turn at a yellow light it again went dead and traffic was forced to slow while the car behind me almost rea ended me. Recently the engine seems to run rough at times. Never have I seen any engine trouble lights since I've owned it. Three separate Hyundai dealers have looked at and seemed to be aware of what's causing it, but chose their words carefully. My neighbor owns one of the largest new cars dealerships in the Midwest. I spoke with him about this problem and he said his used car manager would NEVER purchase one with this engine/transmission for resale! A Hyundai service manager told me to get rid of it soon. When told I was planning on gifting it to my daughter, he said he wouldn't... The car only has 33,000 miles and looks new. Always garaged, never driven in snow.
Corrective Action:
This very low mileage vehicle recently had the same incident for I believe the fifth time since I've owned the car. In a very dangerous situation the car exibited the car going almost dead after normal acceleration. It regains power after 3-5 seconds and rapidly returning to acceleration. It happened to my wife soon after purchase and she has refused to drive it since. Last week while I attempted to make a left turn at a yellow light it again went dead and traffic was forced to slow while the car behind me almost rea ended me. Recently the engine seems to run rough at times. Never have I seen any engine trouble lights since I've owned it. Three separate Hyundai dealers have looked at and seemed to be aware of what's causing it, but chose their words carefully. My neighbor owns one of the largest new cars dealerships in the Midwest. I spoke with him about this problem and he said his used car manager would NEVER purchase one with this engine/transmission for resale! A Hyundai service manager told me to get rid of it soon. When told I was planning on gifting it to my daughter, he said he wouldn't... The car only has 33,000 miles and looks new. Always garaged, never driven in snow.
Additional Notes:
This very low mileage vehicle recently had the same incident for I believe the fifth time since I've owned the car. In a very dangerous situation the car exibited the car going almost dead after normal acceleration. It regains power after 3-5 seconds and rapidly returning to acceleration. It happened to my wife soon after purchase and she has refused to drive it since. Last week while I attempted to make a left turn at a yellow light it again went dead and traffic was forced to slow while the car behind me almost rea ended me. Recently the engine seems to run rough at times. Never have I seen any engine trouble lights since I've owned it. Three separate Hyundai dealers have looked at and seemed to be aware of what's causing it, but chose their words carefully. My neighbor owns one of the largest new cars dealerships in the Midwest. I spoke with him about this problem and he said his used car manager would NEVER purchase one with this engine/transmission for resale! A Hyundai service manager told me to get rid of it soon. When told I was planning on gifting it to my daughter, he said he wouldn't... The car only has 33,000 miles and looks new. Always garaged, never driven in snow.
Mfg Campaign: 11538496
Recall Date: Aug 14, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
This very low mileage vehicle recently had the same incident for I believe the fifth time since I've owned the car. In a very dangerous situation the car exibited the car going almost dead after normal acceleration. It regains power after 3-5 seconds and rapidly returning to acceleration. It happened to my wife soon after purchase and she has refused to drive it since. Last week while I attempted to make a left turn at a yellow light it again went dead and traffic was forced to slow while the car behind me almost rea ended me. Recently the engine seems to run rough at times. Never have I seen any engine trouble lights since I've owned it. Three separate Hyundai dealers have looked at and seemed to be aware of what's causing it, but chose their words carefully. My neighbor owns one of the largest new cars dealerships in the Midwest. I spoke with him about this problem and he said his used car manager would NEVER purchase one with this engine/transmission for resale! A Hyundai service manager told me to get rid of it soon. When told I was planning on gifting it to my daughter, he said he wouldn't... The car only has 33,000 miles and looks new. Always garaged, never driven in snow.
Corrective Action:
This very low mileage vehicle recently had the same incident for I believe the fifth time since I've owned the car. In a very dangerous situation the car exibited the car going almost dead after normal acceleration. It regains power after 3-5 seconds and rapidly returning to acceleration. It happened to my wife soon after purchase and she has refused to drive it since. Last week while I attempted to make a left turn at a yellow light it again went dead and traffic was forced to slow while the car behind me almost rea ended me. Recently the engine seems to run rough at times. Never have I seen any engine trouble lights since I've owned it. Three separate Hyundai dealers have looked at and seemed to be aware of what's causing it, but chose their words carefully. My neighbor owns one of the largest new cars dealerships in the Midwest. I spoke with him about this problem and he said his used car manager would NEVER purchase one with this engine/transmission for resale! A Hyundai service manager told me to get rid of it soon. When told I was planning on gifting it to my daughter, he said he wouldn't... The car only has 33,000 miles and looks new. Always garaged, never driven in snow.
Additional Notes:
This very low mileage vehicle recently had the same incident for I believe the fifth time since I've owned the car. In a very dangerous situation the car exibited the car going almost dead after normal acceleration. It regains power after 3-5 seconds and rapidly returning to acceleration. It happened to my wife soon after purchase and she has refused to drive it since. Last week while I attempted to make a left turn at a yellow light it again went dead and traffic was forced to slow while the car behind me almost rea ended me. Recently the engine seems to run rough at times. Never have I seen any engine trouble lights since I've owned it. Three separate Hyundai dealers have looked at and seemed to be aware of what's causing it, but chose their words carefully. My neighbor owns one of the largest new cars dealerships in the Midwest. I spoke with him about this problem and he said his used car manager would NEVER purchase one with this engine/transmission for resale! A Hyundai service manager told me to get rid of it soon. When told I was planning on gifting it to my daughter, he said he wouldn't... The car only has 33,000 miles and looks new. Always garaged, never driven in snow.
Mfg Campaign: 11538496
Recall Date: Aug 14, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
In May 2023 while on family vacation my tucson oil light came on and went what I believe in limp mode. Oil has always been changed on time, checking oil, was full and clean. Had to tow back from TN to PA. Called hyundai and they stated that the engine has a known problem and a campaign is on them. I then had it towed to a hyundai dealership for a June 9th 2023 appointment. The dealership didn't even know why they let me make it. They had 9 tucsons with same problem in front of me. Now Aug 6th 2023 still waiting at dealership to be even looked at. Unreal
Corrective Action:
In May 2023 while on family vacation my tucson oil light came on and went what I believe in limp mode. Oil has always been changed on time, checking oil, was full and clean. Had to tow back from TN to PA. Called hyundai and they stated that the engine has a known problem and a campaign is on them. I then had it towed to a hyundai dealership for a June 9th 2023 appointment. The dealership didn't even know why they let me make it. They had 9 tucsons with same problem in front of me. Now Aug 6th 2023 still waiting at dealership to be even looked at. Unreal
Additional Notes:
In May 2023 while on family vacation my tucson oil light came on and went what I believe in limp mode. Oil has always been changed on time, checking oil, was full and clean. Had to tow back from TN to PA. Called hyundai and they stated that the engine has a known problem and a campaign is on them. I then had it towed to a hyundai dealership for a June 9th 2023 appointment. The dealership didn't even know why they let me make it. They had 9 tucsons with same problem in front of me. Now Aug 6th 2023 still waiting at dealership to be even looked at. Unreal
Mfg Campaign: 11536814
Recall Date: Aug 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
At about 60k miles I noticed the check engine light would come on and so I checked the oil only to see it completely empty. I get regular oil changes and have documentation. I took into Hyundai to get recalls fixed and mentioned the excessive oil consumption to them and the service manager stated that it was not enough oil consumption and I would have to pay to diagnose further. Well I have contacted Hyundai corporate and they denied looking any further at my vehicle. So I have been goin to my oil change place about every 2-3 weeks and I have records that after about 1,000 miles I am having to put two quarts of oil in. Current mileage now is 100k and the value of my car is like $5-8 dollars. I owe 23k on this vehicle! I was also not told it was in a n accident when I purchased it.
Corrective Action:
At about 60k miles I noticed the check engine light would come on and so I checked the oil only to see it completely empty. I get regular oil changes and have documentation. I took into Hyundai to get recalls fixed and mentioned the excessive oil consumption to them and the service manager stated that it was not enough oil consumption and I would have to pay to diagnose further. Well I have contacted Hyundai corporate and they denied looking any further at my vehicle. So I have been goin to my oil change place about every 2-3 weeks and I have records that after about 1,000 miles I am having to put two quarts of oil in. Current mileage now is 100k and the value of my car is like $5-8 dollars. I owe 23k on this vehicle! I was also not told it was in a n accident when I purchased it.
Additional Notes:
At about 60k miles I noticed the check engine light would come on and so I checked the oil only to see it completely empty. I get regular oil changes and have documentation. I took into Hyundai to get recalls fixed and mentioned the excessive oil consumption to them and the service manager stated that it was not enough oil consumption and I would have to pay to diagnose further. Well I have contacted Hyundai corporate and they denied looking any further at my vehicle. So I have been goin to my oil change place about every 2-3 weeks and I have records that after about 1,000 miles I am having to put two quarts of oil in. Current mileage now is 100k and the value of my car is like $5-8 dollars. I owe 23k on this vehicle! I was also not told it was in a n accident when I purchased it.
Mfg Campaign: 11536694
Recall Date: Aug 5, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle purchased Jan 2023. Vehicle began making suspect noises in June 2023 and was taken to Ford dealership where the car and extended warranty were purchased in January. We were told that the noise was believed to be due to low oil. Oil was changed as part of maintenance covered under the extended warranty. About 5000 miles had been driven since last known oil change that was done prior to our purchase of the car in January. On Jul 19, 2023, vehicle began to make loud noises again and had difficulty accelerating. The same day, engine stopped while exiting highway. Car was found to have little to no oil in it even though it had been serviced 6 weeks prior and had only been driven ~3000 miles. Engine was knocking badly but did not seem to be overheating. Three quarts of oil were added, but the car cut off when put into drive. Vehicle was towed to Ford dealership where it and extended warranty were purchased. Ford dealership declined to work on the car and stated it should go to Hyundai because the engine needed to be replaced. Due to long wait for Hyundai appointment, the vehicle is currently being assessed by a certified mechanic. I am looking to Hyundai or Class action lawsuits to see if this vehicle and situation will be covered by the manufacturer. We do not know the exact cause of the failure yet and if it will be covered. My mechanic is working with Easy Care warranty company. There were no warning lights, no check engine light, no gauges indicating it was overheating or low on oil.
Corrective Action:
Vehicle purchased Jan 2023. Vehicle began making suspect noises in June 2023 and was taken to Ford dealership where the car and extended warranty were purchased in January. We were told that the noise was believed to be due to low oil. Oil was changed as part of maintenance covered under the extended warranty. About 5000 miles had been driven since last known oil change that was done prior to our purchase of the car in January. On Jul 19, 2023, vehicle began to make loud noises again and had difficulty accelerating. The same day, engine stopped while exiting highway. Car was found to have little to no oil in it even though it had been serviced 6 weeks prior and had only been driven ~3000 miles. Engine was knocking badly but did not seem to be overheating. Three quarts of oil were added, but the car cut off when put into drive. Vehicle was towed to Ford dealership where it and extended warranty were purchased. Ford dealership declined to work on the car and stated it should go to Hyundai because the engine needed to be replaced. Due to long wait for Hyundai appointment, the vehicle is currently being assessed by a certified mechanic. I am looking to Hyundai or Class action lawsuits to see if this vehicle and situation will be covered by the manufacturer. We do not know the exact cause of the failure yet and if it will be covered. My mechanic is working with Easy Care warranty company. There were no warning lights, no check engine light, no gauges indicating it was overheating or low on oil.
Additional Notes:
Vehicle purchased Jan 2023. Vehicle began making suspect noises in June 2023 and was taken to Ford dealership where the car and extended warranty were purchased in January. We were told that the noise was believed to be due to low oil. Oil was changed as part of maintenance covered under the extended warranty. About 5000 miles had been driven since last known oil change that was done prior to our purchase of the car in January. On Jul 19, 2023, vehicle began to make loud noises again and had difficulty accelerating. The same day, engine stopped while exiting highway. Car was found to have little to no oil in it even though it had been serviced 6 weeks prior and had only been driven ~3000 miles. Engine was knocking badly but did not seem to be overheating. Three quarts of oil were added, but the car cut off when put into drive. Vehicle was towed to Ford dealership where it and extended warranty were purchased. Ford dealership declined to work on the car and stated it should go to Hyundai because the engine needed to be replaced. Due to long wait for Hyundai appointment, the vehicle is currently being assessed by a certified mechanic. I am looking to Hyundai or Class action lawsuits to see if this vehicle and situation will be covered by the manufacturer. We do not know the exact cause of the failure yet and if it will be covered. My mechanic is working with Easy Care warranty company. There were no warning lights, no check engine light, no gauges indicating it was overheating or low on oil.
Mfg Campaign: 11535650
Recall Date: Aug 1, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Immediately after purchasing the car I stopped for gas. When pulling out of the parking lot and onto the road, the transmission stalled. The car did not move, the rpms jumped to 5-6 and the lurched and jerked forward then stopped and lurched forward again with the rpms jumping high. This had happened numerous times to various deplgrees since purchasing the car 48 hours ago. There were and continue to be no warning lamps or messages on the dash. I have an appointment with the dealer to have it assessed in a week. This is dangerous because it causes the vehicle to not pull into or cross traffic in a smooth, sage and predictable manner, potentially causing a collision.
Corrective Action:
Immediately after purchasing the car I stopped for gas. When pulling out of the parking lot and onto the road, the transmission stalled. The car did not move, the rpms jumped to 5-6 and the lurched and jerked forward then stopped and lurched forward again with the rpms jumping high. This had happened numerous times to various deplgrees since purchasing the car 48 hours ago. There were and continue to be no warning lamps or messages on the dash. I have an appointment with the dealer to have it assessed in a week. This is dangerous because it causes the vehicle to not pull into or cross traffic in a smooth, sage and predictable manner, potentially causing a collision.
Additional Notes:
Immediately after purchasing the car I stopped for gas. When pulling out of the parking lot and onto the road, the transmission stalled. The car did not move, the rpms jumped to 5-6 and the lurched and jerked forward then stopped and lurched forward again with the rpms jumping high. This had happened numerous times to various deplgrees since purchasing the car 48 hours ago. There were and continue to be no warning lamps or messages on the dash. I have an appointment with the dealer to have it assessed in a week. This is dangerous because it causes the vehicle to not pull into or cross traffic in a smooth, sage and predictable manner, potentially causing a collision.
Mfg Campaign: 11535609
Recall Date: Jul 31, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 65 MPH, the vehicle lost motive power, prompting him to pull to the side of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was repaired, but the failure reoccurred. The vehicle was returned to the independent mechanic, who again diagnosed a failure with the catalytic converter. The vehicle was repaired a second time, but the failure reoccurred a third time. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 65 MPH, the vehicle lost motive power, prompting him to pull to the side of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was repaired, but the failure reoccurred. The vehicle was returned to the independent mechanic, who again diagnosed a failure with the catalytic converter. The vehicle was repaired a second time, but the failure reoccurred a third time. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 65 MPH, the vehicle lost motive power, prompting him to pull to the side of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was repaired, but the failure reoccurred. The vehicle was returned to the independent mechanic, who again diagnosed a failure with the catalytic converter. The vehicle was repaired a second time, but the failure reoccurred a third time. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 85,000.
Mfg Campaign: 11535618
Recall Date: Jul 31, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Back in January of 2023, car would not go into reverse. While out driving the engine light came on and went into safety mode. I had no power to merge onto highway and make it up hills to get to Hyundai service repair. They said the gear actuator failed. They repaired, but within a week the car was not going into reverse and engine light came back on. They had my car for over a month with no loaner car. They replaced transmission. Car only had 32,000 miles on it. Yesterday, July 28, car started losing power in traffic. Sometimes car would lurch. Engine light on so I pulled into grocery store parking lot. Turned car off and when I turned back on a loud clunking noise. Called Hyundai and drove to service. The entire time the car struggled to merge or go up hills. They ran test and said the gear actuator failed. So this is a trend. It is under warranty but that is not the point, this is dangerous and you can get stranded or the car can lurch or loose power at any time. I complained to Hyundai the first time and they did nothing except repair under warranty guidelines.
Corrective Action:
Back in January of 2023, car would not go into reverse. While out driving the engine light came on and went into safety mode. I had no power to merge onto highway and make it up hills to get to Hyundai service repair. They said the gear actuator failed. They repaired, but within a week the car was not going into reverse and engine light came back on. They had my car for over a month with no loaner car. They replaced transmission. Car only had 32,000 miles on it. Yesterday, July 28, car started losing power in traffic. Sometimes car would lurch. Engine light on so I pulled into grocery store parking lot. Turned car off and when I turned back on a loud clunking noise. Called Hyundai and drove to service. The entire time the car struggled to merge or go up hills. They ran test and said the gear actuator failed. So this is a trend. It is under warranty but that is not the point, this is dangerous and you can get stranded or the car can lurch or loose power at any time. I complained to Hyundai the first time and they did nothing except repair under warranty guidelines.
Additional Notes:
Back in January of 2023, car would not go into reverse. While out driving the engine light came on and went into safety mode. I had no power to merge onto highway and make it up hills to get to Hyundai service repair. They said the gear actuator failed. They repaired, but within a week the car was not going into reverse and engine light came back on. They had my car for over a month with no loaner car. They replaced transmission. Car only had 32,000 miles on it. Yesterday, July 28, car started losing power in traffic. Sometimes car would lurch. Engine light on so I pulled into grocery store parking lot. Turned car off and when I turned back on a loud clunking noise. Called Hyundai and drove to service. The entire time the car struggled to merge or go up hills. They ran test and said the gear actuator failed. So this is a trend. It is under warranty but that is not the point, this is dangerous and you can get stranded or the car can lurch or loose power at any time. I complained to Hyundai the first time and they did nothing except repair under warranty guidelines.
Mfg Campaign: 11535220
Recall Date: Jul 29, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The car has acceleration issues and when you try to press down on the gas it sputters and loses power, it is becoming a safety hazard when driving 45 mph or higher. If you try to pass another vehicle it slows down and almost stops, we have had to pull to the side of the road to avoid being in an accident. This is NOT normal for a vehicle to do this and something needs to be done before we end up dead.
Corrective Action:
The car has acceleration issues and when you try to press down on the gas it sputters and loses power, it is becoming a safety hazard when driving 45 mph or higher. If you try to pass another vehicle it slows down and almost stops, we have had to pull to the side of the road to avoid being in an accident. This is NOT normal for a vehicle to do this and something needs to be done before we end up dead.
Additional Notes:
The car has acceleration issues and when you try to press down on the gas it sputters and loses power, it is becoming a safety hazard when driving 45 mph or higher. If you try to pass another vehicle it slows down and almost stops, we have had to pull to the side of the road to avoid being in an accident. This is NOT normal for a vehicle to do this and something needs to be done before we end up dead.
Mfg Campaign: 11534921
Recall Date: Jul 27, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car has acceleration issues and when you try to press down on the gas it sputters and loses power, it is becoming a safety hazard when driving 45 mph or higher. If you try to pass another vehicle it slows down and almost stops, we have had to pull to the side of the road to avoid being in an accident. This is NOT normal for a vehicle to do this and something needs to be done before we end up dead.
Corrective Action:
The car has acceleration issues and when you try to press down on the gas it sputters and loses power, it is becoming a safety hazard when driving 45 mph or higher. If you try to pass another vehicle it slows down and almost stops, we have had to pull to the side of the road to avoid being in an accident. This is NOT normal for a vehicle to do this and something needs to be done before we end up dead.
Additional Notes:
The car has acceleration issues and when you try to press down on the gas it sputters and loses power, it is becoming a safety hazard when driving 45 mph or higher. If you try to pass another vehicle it slows down and almost stops, we have had to pull to the side of the road to avoid being in an accident. This is NOT normal for a vehicle to do this and something needs to be done before we end up dead.
Mfg Campaign: 11534921
Recall Date: Jul 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On Sunday July 16 while driving home from Cape Cod to my home in Walpole, my engine stopped working while on the highway in Plymouth, ma. I promptly turned on my hazards and had to get over to the travel lane as I was in the passing lane when this occurs.The oil light was flashing as was the engine light and I had to coast to a gas station. Thankfully the exit was a downhill one
Corrective Action:
On Sunday July 16 while driving home from Cape Cod to my home in Walpole, my engine stopped working while on the highway in Plymouth, ma. I promptly turned on my hazards and had to get over to the travel lane as I was in the passing lane when this occurs.The oil light was flashing as was the engine light and I had to coast to a gas station. Thankfully the exit was a downhill one
Additional Notes:
On Sunday July 16 while driving home from Cape Cod to my home in Walpole, my engine stopped working while on the highway in Plymouth, ma. I promptly turned on my hazards and had to get over to the travel lane as I was in the passing lane when this occurs.The oil light was flashing as was the engine light and I had to coast to a gas station. Thankfully the exit was a downhill one
Mfg Campaign: 11534024
Recall Date: Jul 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On April 30th my cars check engine lite came on while driving on I84 with multiple people in the car, the car slowly started to lose momentum and could no longer accelerate. The next available appointment at the local dealership (MotorWorld, Wilkes-Barre PA) was on May 22nd. It was then confirmed that my knock sensor detection was faulty. It was recently recalled or something along those lines. It was then fixed on May 22nd then returned to me. On May 23rd less than 24hrs later my car was being towed back to the dealership as the check engine light had come back on, code P1326, after having fuel injectors 2 and 3 replaced and the engine cleaned, Hyundai tech line declared my engine needed to be replaced. However, Hyundai is refusing to replace the engine even though it is code P1326 (knock sensor detection) that has called my engine to now become faulty. Replacing the knock sensor has not fixed the problem. It is now July 18th and I still do not have my car back as it is sitting at the dealership, undriveable.
Corrective Action:
On April 30th my cars check engine lite came on while driving on I84 with multiple people in the car, the car slowly started to lose momentum and could no longer accelerate. The next available appointment at the local dealership (MotorWorld, Wilkes-Barre PA) was on May 22nd. It was then confirmed that my knock sensor detection was faulty. It was recently recalled or something along those lines. It was then fixed on May 22nd then returned to me. On May 23rd less than 24hrs later my car was being towed back to the dealership as the check engine light had come back on, code P1326, after having fuel injectors 2 and 3 replaced and the engine cleaned, Hyundai tech line declared my engine needed to be replaced. However, Hyundai is refusing to replace the engine even though it is code P1326 (knock sensor detection) that has called my engine to now become faulty. Replacing the knock sensor has not fixed the problem. It is now July 18th and I still do not have my car back as it is sitting at the dealership, undriveable.
Additional Notes:
On April 30th my cars check engine lite came on while driving on I84 with multiple people in the car, the car slowly started to lose momentum and could no longer accelerate. The next available appointment at the local dealership (MotorWorld, Wilkes-Barre PA) was on May 22nd. It was then confirmed that my knock sensor detection was faulty. It was recently recalled or something along those lines. It was then fixed on May 22nd then returned to me. On May 23rd less than 24hrs later my car was being towed back to the dealership as the check engine light had come back on, code P1326, after having fuel injectors 2 and 3 replaced and the engine cleaned, Hyundai tech line declared my engine needed to be replaced. However, Hyundai is refusing to replace the engine even though it is code P1326 (knock sensor detection) that has called my engine to now become faulty. Replacing the knock sensor has not fixed the problem. It is now July 18th and I still do not have my car back as it is sitting at the dealership, undriveable.
Mfg Campaign: 11532975
Recall Date: Jul 18, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 75 MPH, the vehicle shut off with the check engine, oil, and additional unknown warning lights illuminated. The contact called his brother for a jumpstart, but the vehicle failed to restart. The vehicle was towed to a friend's residence where his brother inspected the vehicle and discovered a hole in the engine block. The vehicle was then towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 123,400.
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 75 MPH, the vehicle shut off with the check engine, oil, and additional unknown warning lights illuminated. The contact called his brother for a jumpstart, but the vehicle failed to restart. The vehicle was towed to a friend's residence where his brother inspected the vehicle and discovered a hole in the engine block. The vehicle was then towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 123,400.
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 75 MPH, the vehicle shut off with the check engine, oil, and additional unknown warning lights illuminated. The contact called his brother for a jumpstart, but the vehicle failed to restart. The vehicle was towed to a friend's residence where his brother inspected the vehicle and discovered a hole in the engine block. The vehicle was then towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 123,400.
Mfg Campaign: 11532690
Recall Date: Jul 17, 2023
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