Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
431 ComplaintsHyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
*Inside of car smelt like urine upon start. Car went into limp mode. First trip to dealership, catalytic converter was replaced. After the 6th time to dealership for same issue, manufacture approved engine replacement. *The car went into limp mode which posed a safety risk to our family as well as other vehicles on the road. This happened twice while on the freeway and we could have been rear-ended due to unexpected reduced speed. This also happened twice while turning with oncoming traffic approaching. *The problem was reproduced as this happened 6 times before the manufacture would approve an engine replacement. *The dealership replaced all the fuel injectors. No change engine went into limp mode P1326 (failure code). *The dealership installed a new short block engine. *The engine smelling like urine appears to be the first symptom (catalytic converter failure and replaced). When the car went into limp mode the engine light flashes. P1326 (failure code). Urine smell occurred beginning in July 2022 at (23,926 miles). Car went into limp mode for the first time on September 23 (approximately 25,400). * Another issue we are now addressing not related to the above engine issues: Car fish-tales when you drive over any bump in the road. *The dealership is replacing both rear shock absorbers. They said both shocks were leaking fluid. *Car is very unstable and throws you around (like hydro-planning the pavement is dry). *No warning signs, just started happening.
Corrective Action:
*Inside of car smelt like urine upon start. Car went into limp mode. First trip to dealership, catalytic converter was replaced. After the 6th time to dealership for same issue, manufacture approved engine replacement. *The car went into limp mode which posed a safety risk to our family as well as other vehicles on the road. This happened twice while on the freeway and we could have been rear-ended due to unexpected reduced speed. This also happened twice while turning with oncoming traffic approaching. *The problem was reproduced as this happened 6 times before the manufacture would approve an engine replacement. *The dealership replaced all the fuel injectors. No change engine went into limp mode P1326 (failure code). *The dealership installed a new short block engine. *The engine smelling like urine appears to be the first symptom (catalytic converter failure and replaced). When the car went into limp mode the engine light flashes. P1326 (failure code). Urine smell occurred beginning in July 2022 at (23,926 miles). Car went into limp mode for the first time on September 23 (approximately 25,400). * Another issue we are now addressing not related to the above engine issues: Car fish-tales when you drive over any bump in the road. *The dealership is replacing both rear shock absorbers. They said both shocks were leaking fluid. *Car is very unstable and throws you around (like hydro-planning the pavement is dry). *No warning signs, just started happening.
Additional Notes:
*Inside of car smelt like urine upon start. Car went into limp mode. First trip to dealership, catalytic converter was replaced. After the 6th time to dealership for same issue, manufacture approved engine replacement. *The car went into limp mode which posed a safety risk to our family as well as other vehicles on the road. This happened twice while on the freeway and we could have been rear-ended due to unexpected reduced speed. This also happened twice while turning with oncoming traffic approaching. *The problem was reproduced as this happened 6 times before the manufacture would approve an engine replacement. *The dealership replaced all the fuel injectors. No change engine went into limp mode P1326 (failure code). *The dealership installed a new short block engine. *The engine smelling like urine appears to be the first symptom (catalytic converter failure and replaced). When the car went into limp mode the engine light flashes. P1326 (failure code). Urine smell occurred beginning in July 2022 at (23,926 miles). Car went into limp mode for the first time on September 23 (approximately 25,400). * Another issue we are now addressing not related to the above engine issues: Car fish-tales when you drive over any bump in the road. *The dealership is replacing both rear shock absorbers. They said both shocks were leaking fluid. *Car is very unstable and throws you around (like hydro-planning the pavement is dry). *No warning signs, just started happening.
Mfg Campaign: 11519620
Recall Date: Apr 29, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine lost power. The vehicle was brought in 3 times since 10/22 to Atlantic Hyundai in. The last time was 3/23. The motor was finally evaluated and results sent to Hyundai Corporate Headquarters and the told Atlantic to replace the motor. Service manager Tim Turnbull refused to do so and stated he was putting in a chip in, for us to drive it for 30 days and bring it back in for evaluation. The motor is unsafe.
Corrective Action:
Engine lost power. The vehicle was brought in 3 times since 10/22 to Atlantic Hyundai in. The last time was 3/23. The motor was finally evaluated and results sent to Hyundai Corporate Headquarters and the told Atlantic to replace the motor. Service manager Tim Turnbull refused to do so and stated he was putting in a chip in, for us to drive it for 30 days and bring it back in for evaluation. The motor is unsafe.
Additional Notes:
Engine lost power. The vehicle was brought in 3 times since 10/22 to Atlantic Hyundai in. The last time was 3/23. The motor was finally evaluated and results sent to Hyundai Corporate Headquarters and the told Atlantic to replace the motor. Service manager Tim Turnbull refused to do so and stated he was putting in a chip in, for us to drive it for 30 days and bring it back in for evaluation. The motor is unsafe.
Mfg Campaign: 11518496
Recall Date: Apr 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle engine light has been on for months, it would come and go. I’ve taken it to Hyundai but they kept saying nothing comes up and maybe it was the gas cap needing to be changed. My car also burns oil TOO fast and the dealership has expressed concern. I’ve also been getting a front collision camera disabled message on the dashboard for the last two days. On 3/23/23, my Tucson not only start making a loud noise but the engine light is blinking and barely drives. I almost didn’t make it home safely or at all
Corrective Action:
Vehicle engine light has been on for months, it would come and go. I’ve taken it to Hyundai but they kept saying nothing comes up and maybe it was the gas cap needing to be changed. My car also burns oil TOO fast and the dealership has expressed concern. I’ve also been getting a front collision camera disabled message on the dashboard for the last two days. On 3/23/23, my Tucson not only start making a loud noise but the engine light is blinking and barely drives. I almost didn’t make it home safely or at all
Additional Notes:
Vehicle engine light has been on for months, it would come and go. I’ve taken it to Hyundai but they kept saying nothing comes up and maybe it was the gas cap needing to be changed. My car also burns oil TOO fast and the dealership has expressed concern. I’ve also been getting a front collision camera disabled message on the dashboard for the last two days. On 3/23/23, my Tucson not only start making a loud noise but the engine light is blinking and barely drives. I almost didn’t make it home safely or at all
Mfg Campaign: 11513531
Recall Date: Mar 24, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle engine light has been on for months, it would come and go. I’ve taken it to Hyundai but they kept saying nothing comes up and maybe it was the gas cap needing to be changed. My car also burns oil TOO fast and the dealership has expressed concern. I’ve also been getting a front collision camera disabled message on the dashboard for the last two days. On 3/23/23, my Tucson not only start making a loud noise but the engine light is blinking and barely drives. I almost didn’t make it home safely or at all
Corrective Action:
Vehicle engine light has been on for months, it would come and go. I’ve taken it to Hyundai but they kept saying nothing comes up and maybe it was the gas cap needing to be changed. My car also burns oil TOO fast and the dealership has expressed concern. I’ve also been getting a front collision camera disabled message on the dashboard for the last two days. On 3/23/23, my Tucson not only start making a loud noise but the engine light is blinking and barely drives. I almost didn’t make it home safely or at all
Additional Notes:
Vehicle engine light has been on for months, it would come and go. I’ve taken it to Hyundai but they kept saying nothing comes up and maybe it was the gas cap needing to be changed. My car also burns oil TOO fast and the dealership has expressed concern. I’ve also been getting a front collision camera disabled message on the dashboard for the last two days. On 3/23/23, my Tucson not only start making a loud noise but the engine light is blinking and barely drives. I almost didn’t make it home safely or at all
Mfg Campaign: 11513531
Recall Date: Mar 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving to work on Thursday, February 23 2023, the car suddenly turned off flashing the check engine light and oil light. I was driving on the palisades interstate parkway in New York and had enough momentum with the car to get off on the next exit. Once the car was safely off of the road, I opened the hood and pulled the dipstick because the oil light was flashing and it was smoking. The oil light never came on before with the car. The car also had the recall for the knock sensor replacement to avoid this engine failure. I called Hyundai and the salesperson directed me to have the car towed to the dealership at my expense. Once at the dealer ship, the service advisor explained that they have had several cars come in with the same issue and that they would get back to me. A couple days later, they explained that the engine had burned all the oil and that Hyundai would replace it. The issue here is that that was my only car. I have a job and a son while other duties to fulfill. I was explained that it would take a while to get a motor since they’ve had cars sitting with the same issue since December and that they also had a wait of double digits people for the next loaner. I did not get an eta of when I would have my car back or when I can get a loaner. They also will not cover rental fees for a rental car. I have been paying for cabs and other forms of transport and still have no estimation of when I will get my car back.
Corrective Action:
While driving to work on Thursday, February 23 2023, the car suddenly turned off flashing the check engine light and oil light. I was driving on the palisades interstate parkway in New York and had enough momentum with the car to get off on the next exit. Once the car was safely off of the road, I opened the hood and pulled the dipstick because the oil light was flashing and it was smoking. The oil light never came on before with the car. The car also had the recall for the knock sensor replacement to avoid this engine failure. I called Hyundai and the salesperson directed me to have the car towed to the dealership at my expense. Once at the dealer ship, the service advisor explained that they have had several cars come in with the same issue and that they would get back to me. A couple days later, they explained that the engine had burned all the oil and that Hyundai would replace it. The issue here is that that was my only car. I have a job and a son while other duties to fulfill. I was explained that it would take a while to get a motor since they’ve had cars sitting with the same issue since December and that they also had a wait of double digits people for the next loaner. I did not get an eta of when I would have my car back or when I can get a loaner. They also will not cover rental fees for a rental car. I have been paying for cabs and other forms of transport and still have no estimation of when I will get my car back.
Additional Notes:
While driving to work on Thursday, February 23 2023, the car suddenly turned off flashing the check engine light and oil light. I was driving on the palisades interstate parkway in New York and had enough momentum with the car to get off on the next exit. Once the car was safely off of the road, I opened the hood and pulled the dipstick because the oil light was flashing and it was smoking. The oil light never came on before with the car. The car also had the recall for the knock sensor replacement to avoid this engine failure. I called Hyundai and the salesperson directed me to have the car towed to the dealership at my expense. Once at the dealer ship, the service advisor explained that they have had several cars come in with the same issue and that they would get back to me. A couple days later, they explained that the engine had burned all the oil and that Hyundai would replace it. The issue here is that that was my only car. I have a job and a son while other duties to fulfill. I was explained that it would take a while to get a motor since they’ve had cars sitting with the same issue since December and that they also had a wait of double digits people for the next loaner. I did not get an eta of when I would have my car back or when I can get a loaner. They also will not cover rental fees for a rental car. I have been paying for cabs and other forms of transport and still have no estimation of when I will get my car back.
Mfg Campaign: 11512819
Recall Date: Mar 20, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2019 Hyundai Tuscon experienced engine failure at 66k miles. This vehicle experienced the exact same issues of vehicles Hyundai previously recalled. It is equipped with knock sensor which was supposed to be a "fix" for the known engine issues. A sensor displaying on dash at the same time the engine starts loudly knocking does not make the vehicle safe. The engine still has the potential to fail and catch fire. Hyundai needs to fix all these engine issues. The Hyundai corporate consumer affairs office nor the dealership will return calls or emails about our vehicle.
Corrective Action:
2019 Hyundai Tuscon experienced engine failure at 66k miles. This vehicle experienced the exact same issues of vehicles Hyundai previously recalled. It is equipped with knock sensor which was supposed to be a "fix" for the known engine issues. A sensor displaying on dash at the same time the engine starts loudly knocking does not make the vehicle safe. The engine still has the potential to fail and catch fire. Hyundai needs to fix all these engine issues. The Hyundai corporate consumer affairs office nor the dealership will return calls or emails about our vehicle.
Additional Notes:
2019 Hyundai Tuscon experienced engine failure at 66k miles. This vehicle experienced the exact same issues of vehicles Hyundai previously recalled. It is equipped with knock sensor which was supposed to be a "fix" for the known engine issues. A sensor displaying on dash at the same time the engine starts loudly knocking does not make the vehicle safe. The engine still has the potential to fail and catch fire. Hyundai needs to fix all these engine issues. The Hyundai corporate consumer affairs office nor the dealership will return calls or emails about our vehicle.
Mfg Campaign: 11512420
Recall Date: Mar 17, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
FEEL LIKE THE EMEGENCY BRAKE IS GETTING STUCK BUT THE DEALER TELLS ME IM WRONG BUT THEY NEVER TEST DROVE IT
Corrective Action:
FEEL LIKE THE EMEGENCY BRAKE IS GETTING STUCK BUT THE DEALER TELLS ME IM WRONG BUT THEY NEVER TEST DROVE IT
Additional Notes:
FEEL LIKE THE EMEGENCY BRAKE IS GETTING STUCK BUT THE DEALER TELLS ME IM WRONG BUT THEY NEVER TEST DROVE IT
Mfg Campaign: 11507975
Recall Date: Feb 18, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
FEEL LIKE THE EMEGENCY BRAKE IS GETTING STUCK BUT THE DEALER TELLS ME IM WRONG BUT THEY NEVER TEST DROVE IT
Corrective Action:
FEEL LIKE THE EMEGENCY BRAKE IS GETTING STUCK BUT THE DEALER TELLS ME IM WRONG BUT THEY NEVER TEST DROVE IT
Additional Notes:
FEEL LIKE THE EMEGENCY BRAKE IS GETTING STUCK BUT THE DEALER TELLS ME IM WRONG BUT THEY NEVER TEST DROVE IT
Mfg Campaign: 11507975
Recall Date: Feb 18, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
At approximately 55,000 miles, the check engine light illuminated. Code P0420 "Catalyst System Efficiency Below Threshold (Bank 1)". When inspected, the car had consumed about 1 quart of oil after driving at highway speeds for approximately 3000 miles.
Corrective Action:
At approximately 55,000 miles, the check engine light illuminated. Code P0420 "Catalyst System Efficiency Below Threshold (Bank 1)". When inspected, the car had consumed about 1 quart of oil after driving at highway speeds for approximately 3000 miles.
Additional Notes:
At approximately 55,000 miles, the check engine light illuminated. Code P0420 "Catalyst System Efficiency Below Threshold (Bank 1)". When inspected, the car had consumed about 1 quart of oil after driving at highway speeds for approximately 3000 miles.
Mfg Campaign: 11501904
Recall Date: Jan 15, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate while the engine revved loudly. The vehicle then jerked forward while driving. Additionally, there was an abnormal rubber odor detected. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred, and the vehicle was taken back to the dealer, where it remained unrepaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 10,724.
Corrective Action:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate while the engine revved loudly. The vehicle then jerked forward while driving. Additionally, there was an abnormal rubber odor detected. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred, and the vehicle was taken back to the dealer, where it remained unrepaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 10,724.
Additional Notes:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate while the engine revved loudly. The vehicle then jerked forward while driving. Additionally, there was an abnormal rubber odor detected. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred, and the vehicle was taken back to the dealer, where it remained unrepaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 10,724.
Mfg Campaign: 11501230
Recall Date: Jan 11, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I bought my Hyundai Tucson 2019 brand new, it has 38000 miles on it still under warranty in the past two months engine light came on three different times brought it back to two different dealership still have same problem, my car still in dealership parking lots waiting for three different parts from Hyundai, my car is not safe to drive and I feel there are cover up about engine problem with the Hyundai Tucson 2019, please I need help to to solve this problem thank you
Corrective Action:
I bought my Hyundai Tucson 2019 brand new, it has 38000 miles on it still under warranty in the past two months engine light came on three different times brought it back to two different dealership still have same problem, my car still in dealership parking lots waiting for three different parts from Hyundai, my car is not safe to drive and I feel there are cover up about engine problem with the Hyundai Tucson 2019, please I need help to to solve this problem thank you
Additional Notes:
I bought my Hyundai Tucson 2019 brand new, it has 38000 miles on it still under warranty in the past two months engine light came on three different times brought it back to two different dealership still have same problem, my car still in dealership parking lots waiting for three different parts from Hyundai, my car is not safe to drive and I feel there are cover up about engine problem with the Hyundai Tucson 2019, please I need help to to solve this problem thank you
Mfg Campaign: 11494279
Recall Date: Nov 20, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I bought my Hyundai Tucson 2019 brand new, it has 38000 miles on it still under warranty in the past two months engine light came on three different times brought it back to two different dealership still have same problem, my car still in dealership parking lots waiting for three different parts from Hyundai, my car is not safe to drive and I feel there are cover up about engine problem with the Hyundai Tucson 2019, please I need help to to solve this problem thank you
Corrective Action:
I bought my Hyundai Tucson 2019 brand new, it has 38000 miles on it still under warranty in the past two months engine light came on three different times brought it back to two different dealership still have same problem, my car still in dealership parking lots waiting for three different parts from Hyundai, my car is not safe to drive and I feel there are cover up about engine problem with the Hyundai Tucson 2019, please I need help to to solve this problem thank you
Additional Notes:
I bought my Hyundai Tucson 2019 brand new, it has 38000 miles on it still under warranty in the past two months engine light came on three different times brought it back to two different dealership still have same problem, my car still in dealership parking lots waiting for three different parts from Hyundai, my car is not safe to drive and I feel there are cover up about engine problem with the Hyundai Tucson 2019, please I need help to to solve this problem thank you
Mfg Campaign: 11494279
Recall Date: Nov 20, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I needed to stop quickly, but not unreasonably fast. I had time to consider my passenger and that this would be a quick stop for them. I then firmly applied the brakes and it felt like something kicked in causing the car specifically not to stop or slow down as expected. I subsequently had to push harder and harder to try to get the car to stop, which it didn't in time and I t-boned another vehicle (minor) that then left the scene. My passenger, who I do not have a relationship with and had just met that night, turned to me and said "you're car didn't stop." She noticed this as well. Upon having it fixed at the auto body shop, they found that "the brake pedal is below the gas pedal and keeping brakes applied when brake pedal is released. The brake pedal assembly is bend and holding brake pads applied when driving." I spoke to the technician (owner?) who said that "if the pedal assembly is bending instead of stopping then it is possible that this caused it." He also suggested that "brake assemblies don't bend" and that he has never seen or heard of one bending in his decades of work. All I know is that I applied the brakes quickly, but not unreasonably and the car reacted in a way causing it not to stop when it should have. Whether this was a problem with the ABS or the brake pedal assembly bending, I am not sure. I do want to document that this car did not stop as it should have and feel that a mechanical problem caused this collision. Fortunately we made light contact with the other vehicle, the air bags did not go off and there were no injuries. There was, however serious risk of injury should cars have been only a few feet further in any direction. This car was repaired by a body shop.
Corrective Action:
I needed to stop quickly, but not unreasonably fast. I had time to consider my passenger and that this would be a quick stop for them. I then firmly applied the brakes and it felt like something kicked in causing the car specifically not to stop or slow down as expected. I subsequently had to push harder and harder to try to get the car to stop, which it didn't in time and I t-boned another vehicle (minor) that then left the scene. My passenger, who I do not have a relationship with and had just met that night, turned to me and said "you're car didn't stop." She noticed this as well. Upon having it fixed at the auto body shop, they found that "the brake pedal is below the gas pedal and keeping brakes applied when brake pedal is released. The brake pedal assembly is bend and holding brake pads applied when driving." I spoke to the technician (owner?) who said that "if the pedal assembly is bending instead of stopping then it is possible that this caused it." He also suggested that "brake assemblies don't bend" and that he has never seen or heard of one bending in his decades of work. All I know is that I applied the brakes quickly, but not unreasonably and the car reacted in a way causing it not to stop when it should have. Whether this was a problem with the ABS or the brake pedal assembly bending, I am not sure. I do want to document that this car did not stop as it should have and feel that a mechanical problem caused this collision. Fortunately we made light contact with the other vehicle, the air bags did not go off and there were no injuries. There was, however serious risk of injury should cars have been only a few feet further in any direction. This car was repaired by a body shop.
Additional Notes:
I needed to stop quickly, but not unreasonably fast. I had time to consider my passenger and that this would be a quick stop for them. I then firmly applied the brakes and it felt like something kicked in causing the car specifically not to stop or slow down as expected. I subsequently had to push harder and harder to try to get the car to stop, which it didn't in time and I t-boned another vehicle (minor) that then left the scene. My passenger, who I do not have a relationship with and had just met that night, turned to me and said "you're car didn't stop." She noticed this as well. Upon having it fixed at the auto body shop, they found that "the brake pedal is below the gas pedal and keeping brakes applied when brake pedal is released. The brake pedal assembly is bend and holding brake pads applied when driving." I spoke to the technician (owner?) who said that "if the pedal assembly is bending instead of stopping then it is possible that this caused it." He also suggested that "brake assemblies don't bend" and that he has never seen or heard of one bending in his decades of work. All I know is that I applied the brakes quickly, but not unreasonably and the car reacted in a way causing it not to stop when it should have. Whether this was a problem with the ABS or the brake pedal assembly bending, I am not sure. I do want to document that this car did not stop as it should have and feel that a mechanical problem caused this collision. Fortunately we made light contact with the other vehicle, the air bags did not go off and there were no injuries. There was, however serious risk of injury should cars have been only a few feet further in any direction. This car was repaired by a body shop.
Mfg Campaign: 11492958
Recall Date: Nov 9, 2022
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty Knock Sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the SAME thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1.5rpms. I checked the engine at home and a P1326 code came up, which is a code for the Knock Sensor. I called the Hyundai dealership that I originally went to and they said there was nothing they can do about it at the moment since they had just replaced it. Prior to all of this, there was no warning sign at all that this was a potential hazard. It happened so suddenly and both times it happened put me in a dangerous situation.
Corrective Action:
I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty Knock Sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the SAME thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1.5rpms. I checked the engine at home and a P1326 code came up, which is a code for the Knock Sensor. I called the Hyundai dealership that I originally went to and they said there was nothing they can do about it at the moment since they had just replaced it. Prior to all of this, there was no warning sign at all that this was a potential hazard. It happened so suddenly and both times it happened put me in a dangerous situation.
Additional Notes:
I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty Knock Sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the SAME thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1.5rpms. I checked the engine at home and a P1326 code came up, which is a code for the Knock Sensor. I called the Hyundai dealership that I originally went to and they said there was nothing they can do about it at the moment since they had just replaced it. Prior to all of this, there was no warning sign at all that this was a potential hazard. It happened so suddenly and both times it happened put me in a dangerous situation.
Mfg Campaign: 11492656
Recall Date: Nov 7, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty Knock Sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the SAME thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1.5rpms. I checked the engine at home and a P1326 code came up, which is a code for the Knock Sensor. I called the Hyundai dealership that I originally went to and they said there was nothing they can do about it at the moment since they had just replaced it. Prior to all of this, there was no warning sign at all that this was a potential hazard. It happened so suddenly and both times it happened put me in a dangerous situation.
Corrective Action:
I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty Knock Sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the SAME thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1.5rpms. I checked the engine at home and a P1326 code came up, which is a code for the Knock Sensor. I called the Hyundai dealership that I originally went to and they said there was nothing they can do about it at the moment since they had just replaced it. Prior to all of this, there was no warning sign at all that this was a potential hazard. It happened so suddenly and both times it happened put me in a dangerous situation.
Additional Notes:
I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty Knock Sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the SAME thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1.5rpms. I checked the engine at home and a P1326 code came up, which is a code for the Knock Sensor. I called the Hyundai dealership that I originally went to and they said there was nothing they can do about it at the moment since they had just replaced it. Prior to all of this, there was no warning sign at all that this was a potential hazard. It happened so suddenly and both times it happened put me in a dangerous situation.
Mfg Campaign: 11492656
Recall Date: Nov 7, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty Knock Sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the SAME thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1.5rpms. I checked the engine at home and a P1326 code came up, which is a code for the Knock Sensor. I called the Hyundai dealership that I originally went to and they said there was nothing they can do about it at the moment since they had just replaced it. Prior to all of this, there was no warning sign at all that this was a potential hazard. It happened so suddenly and both times it happened put me in a dangerous situation.
Corrective Action:
I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty Knock Sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the SAME thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1.5rpms. I checked the engine at home and a P1326 code came up, which is a code for the Knock Sensor. I called the Hyundai dealership that I originally went to and they said there was nothing they can do about it at the moment since they had just replaced it. Prior to all of this, there was no warning sign at all that this was a potential hazard. It happened so suddenly and both times it happened put me in a dangerous situation.
Additional Notes:
I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty Knock Sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the SAME thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1.5rpms. I checked the engine at home and a P1326 code came up, which is a code for the Knock Sensor. I called the Hyundai dealership that I originally went to and they said there was nothing they can do about it at the moment since they had just replaced it. Prior to all of this, there was no warning sign at all that this was a potential hazard. It happened so suddenly and both times it happened put me in a dangerous situation.
Mfg Campaign: 11492656
Recall Date: Nov 7, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 45 MPH and merging onto the highway, the vehicle began to lose motive power. The contact stated that the check engine warning light started flashing. The contact stated that a loud humming noise was coming from the engine compartment. Additionally, the steering wheel began to vibrate. The contact pulled off the highway, and at the bottom of the off ramp she had to stop for a traffic light. The contact stated that when the light changed, and she depressed the accelerator pedal, the vehicle lunged forward while shifting from 1st gear into 2nd gear and then stalled. The contact stated that it took several attempts to restart the vehicle. The contact drove to her residence while the vehicle struggled but was unable to exceed 25 MPH. The contact drove the vehicle to an auto parts store and had a diagnostic test performed. The contact was advised that she had a code P1326 and other failures of the powertrain system. The contact called a dealer and was informed that the vehicle would not be diagnosed or repaired the vehicle was diagnosed by their mechanic. The vehicle was diagnosed a second time and the mechanic retrieved DTC: P1326. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 81,859.
Corrective Action:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 45 MPH and merging onto the highway, the vehicle began to lose motive power. The contact stated that the check engine warning light started flashing. The contact stated that a loud humming noise was coming from the engine compartment. Additionally, the steering wheel began to vibrate. The contact pulled off the highway, and at the bottom of the off ramp she had to stop for a traffic light. The contact stated that when the light changed, and she depressed the accelerator pedal, the vehicle lunged forward while shifting from 1st gear into 2nd gear and then stalled. The contact stated that it took several attempts to restart the vehicle. The contact drove to her residence while the vehicle struggled but was unable to exceed 25 MPH. The contact drove the vehicle to an auto parts store and had a diagnostic test performed. The contact was advised that she had a code P1326 and other failures of the powertrain system. The contact called a dealer and was informed that the vehicle would not be diagnosed or repaired the vehicle was diagnosed by their mechanic. The vehicle was diagnosed a second time and the mechanic retrieved DTC: P1326. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 81,859.
Additional Notes:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 45 MPH and merging onto the highway, the vehicle began to lose motive power. The contact stated that the check engine warning light started flashing. The contact stated that a loud humming noise was coming from the engine compartment. Additionally, the steering wheel began to vibrate. The contact pulled off the highway, and at the bottom of the off ramp she had to stop for a traffic light. The contact stated that when the light changed, and she depressed the accelerator pedal, the vehicle lunged forward while shifting from 1st gear into 2nd gear and then stalled. The contact stated that it took several attempts to restart the vehicle. The contact drove to her residence while the vehicle struggled but was unable to exceed 25 MPH. The contact drove the vehicle to an auto parts store and had a diagnostic test performed. The contact was advised that she had a code P1326 and other failures of the powertrain system. The contact called a dealer and was informed that the vehicle would not be diagnosed or repaired the vehicle was diagnosed by their mechanic. The vehicle was diagnosed a second time and the mechanic retrieved DTC: P1326. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 81,859.
Mfg Campaign: 11491843
Recall Date: Nov 1, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving, I came to a stop sign and the car completely shut off. The car restarted and then I stopped at a stop sign and the car completely shut off. I had the car towed and they told me that it had catastrophic engine failure. I haven’t even owned this car for 1 year yet. How could the engine fail. Upon further investigation, it appears that this is a known issue with Hyundai Tucson’s of the same year.
Corrective Action:
While driving, I came to a stop sign and the car completely shut off. The car restarted and then I stopped at a stop sign and the car completely shut off. I had the car towed and they told me that it had catastrophic engine failure. I haven’t even owned this car for 1 year yet. How could the engine fail. Upon further investigation, it appears that this is a known issue with Hyundai Tucson’s of the same year.
Additional Notes:
While driving, I came to a stop sign and the car completely shut off. The car restarted and then I stopped at a stop sign and the car completely shut off. I had the car towed and they told me that it had catastrophic engine failure. I haven’t even owned this car for 1 year yet. How could the engine fail. Upon further investigation, it appears that this is a known issue with Hyundai Tucson’s of the same year.
Mfg Campaign: 11491051
Recall Date: Oct 26, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES, AIR
Potential Consequences:
The contact leased a 2019 Hyundai Tucson. The contact stated that while driving approximately 10 mph and making a turn, the brake pedal was depressed but failed to respond and she crashed into an unknown vehicle. The brake warning light was illuminated. There was smoke detected in the vehicle. The air bag deployed. The contact sustained injuries to the arm and medical attention was provided. The passenger occupant did not sustain any injuries. There were no reported fires. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was 8,600.
Corrective Action:
The contact leased a 2019 Hyundai Tucson. The contact stated that while driving approximately 10 mph and making a turn, the brake pedal was depressed but failed to respond and she crashed into an unknown vehicle. The brake warning light was illuminated. There was smoke detected in the vehicle. The air bag deployed. The contact sustained injuries to the arm and medical attention was provided. The passenger occupant did not sustain any injuries. There were no reported fires. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was 8,600.
Additional Notes:
The contact leased a 2019 Hyundai Tucson. The contact stated that while driving approximately 10 mph and making a turn, the brake pedal was depressed but failed to respond and she crashed into an unknown vehicle. The brake warning light was illuminated. There was smoke detected in the vehicle. The air bag deployed. The contact sustained injuries to the arm and medical attention was provided. The passenger occupant did not sustain any injuries. There were no reported fires. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was 8,600.
Mfg Campaign: 11489544
Recall Date: Oct 17, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Hyundai Tucson. The contact stated while in her daughter's possession, the engine had failed to start after multiple attempts. Several warning lights illuminated the instrument panel during the failure. The vehicle was jumpstarted and the horn began to blare once the engine restarted. The vehicle was taken to a dealer where they were unable to determine the failure. The contact also stated that the vehicle would rattle while both idle and upon activation of the AC. The manufacturer was notified of the failure and the contact was given to a case manager; she was later instructed by the case manager to take the vehicle back to the dealer for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2019 Hyundai Tucson. The contact stated while in her daughter's possession, the engine had failed to start after multiple attempts. Several warning lights illuminated the instrument panel during the failure. The vehicle was jumpstarted and the horn began to blare once the engine restarted. The vehicle was taken to a dealer where they were unable to determine the failure. The contact also stated that the vehicle would rattle while both idle and upon activation of the AC. The manufacturer was notified of the failure and the contact was given to a case manager; she was later instructed by the case manager to take the vehicle back to the dealer for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2019 Hyundai Tucson. The contact stated while in her daughter's possession, the engine had failed to start after multiple attempts. Several warning lights illuminated the instrument panel during the failure. The vehicle was jumpstarted and the horn began to blare once the engine restarted. The vehicle was taken to a dealer where they were unable to determine the failure. The contact also stated that the vehicle would rattle while both idle and upon activation of the AC. The manufacturer was notified of the failure and the contact was given to a case manager; she was later instructed by the case manager to take the vehicle back to the dealer for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
Mfg Campaign: 11489176
Recall Date: Oct 13, 2022
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