Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
431 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Dear sir, my 2019 Hyundai Tucson has been in and out of Milford Hyundai five times now they say it is in oil consumption problem they say they requested a new motor. This last time my grandson was in the car we were on the highway out of nowhere the car would not go over 30 miles an hour light was flashing. I got off the highway and called AAA that was eight days ago previous to that it has been checked and towed in three times and driven in while the light was flashing And not going over 30 miles an hour I have not heard from anyone in service . They have not gotten back to me to let me know what’s going on. Their customer service is awful. Please advise I am [XXX] they are taking advantage of my age and me being a woman who has duties and works and grandchildren and a mom I need a car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Dear sir, my 2019 Hyundai Tucson has been in and out of Milford Hyundai five times now they say it is in oil consumption problem they say they requested a new motor. This last time my grandson was in the car we were on the highway out of nowhere the car would not go over 30 miles an hour light was flashing. I got off the highway and called AAA that was eight days ago previous to that it has been checked and towed in three times and driven in while the light was flashing And not going over 30 miles an hour I have not heard from anyone in service . They have not gotten back to me to let me know what’s going on. Their customer service is awful. Please advise I am [XXX] they are taking advantage of my age and me being a woman who has duties and works and grandchildren and a mom I need a car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Dear sir, my 2019 Hyundai Tucson has been in and out of Milford Hyundai five times now they say it is in oil consumption problem they say they requested a new motor. This last time my grandson was in the car we were on the highway out of nowhere the car would not go over 30 miles an hour light was flashing. I got off the highway and called AAA that was eight days ago previous to that it has been checked and towed in three times and driven in while the light was flashing And not going over 30 miles an hour I have not heard from anyone in service . They have not gotten back to me to let me know what’s going on. Their customer service is awful. Please advise I am [XXX] they are taking advantage of my age and me being a woman who has duties and works and grandchildren and a mom I need a car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11559052
Recall Date: Dec 7, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2019 HyandI Tucson’s engine light came on, so I checked my engine oil and found it to be 2 quarts low on oil, so I added the missing oil and come to find out that 2 weeks ago I had added one quart of oil. That mean in 3 weeks I added 3 quarts of motor oil. I brought the car to our HuandI dealership where we have our vehicles serviced and explained to them to check for engine oil leaks and when I came back to pick up the car, they told me there was no sign of any oil leaks. So if there are no leaks, where is all this oil going? The engine runs just fine but it’s burning much to much oil. I mean you shouldn’t have to put one quart of oil every week, that’s just crazy.. I will have to bring the car back to the dealership in Centereach NY., and tell them to check again, this car is driven locally by my wife and she never drives over 55 MPH, even on the expressway. This car was never abused. I have a 2004 Chevy Venture with 195 thousand and I never put oil in it, I just have it replaced every 3 thousand miles, that’s it, I did notice that we aren’t the only ones that have this problem with this model car, that’s insane. I may just have to write a letter to the CEO, if they can’t find the problem. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2019 HyandI Tucson’s engine light came on, so I checked my engine oil and found it to be 2 quarts low on oil, so I added the missing oil and come to find out that 2 weeks ago I had added one quart of oil. That mean in 3 weeks I added 3 quarts of motor oil. I brought the car to our HuandI dealership where we have our vehicles serviced and explained to them to check for engine oil leaks and when I came back to pick up the car, they told me there was no sign of any oil leaks. So if there are no leaks, where is all this oil going? The engine runs just fine but it’s burning much to much oil. I mean you shouldn’t have to put one quart of oil every week, that’s just crazy.. I will have to bring the car back to the dealership in Centereach NY., and tell them to check again, this car is driven locally by my wife and she never drives over 55 MPH, even on the expressway. This car was never abused. I have a 2004 Chevy Venture with 195 thousand and I never put oil in it, I just have it replaced every 3 thousand miles, that’s it, I did notice that we aren’t the only ones that have this problem with this model car, that’s insane. I may just have to write a letter to the CEO, if they can’t find the problem. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2019 HyandI Tucson’s engine light came on, so I checked my engine oil and found it to be 2 quarts low on oil, so I added the missing oil and come to find out that 2 weeks ago I had added one quart of oil. That mean in 3 weeks I added 3 quarts of motor oil. I brought the car to our HuandI dealership where we have our vehicles serviced and explained to them to check for engine oil leaks and when I came back to pick up the car, they told me there was no sign of any oil leaks. So if there are no leaks, where is all this oil going? The engine runs just fine but it’s burning much to much oil. I mean you shouldn’t have to put one quart of oil every week, that’s just crazy.. I will have to bring the car back to the dealership in Centereach NY., and tell them to check again, this car is driven locally by my wife and she never drives over 55 MPH, even on the expressway. This car was never abused. I have a 2004 Chevy Venture with 195 thousand and I never put oil in it, I just have it replaced every 3 thousand miles, that’s it, I did notice that we aren’t the only ones that have this problem with this model car, that’s insane. I may just have to write a letter to the CEO, if they can’t find the problem. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11557144
Recall Date: Nov 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On November 13, 2023 I was driving the vehicle and the check engine light came on and it went into "limp mode". I was well aware of what was happening because this is at least the 4th time this has occurred since owning the vehicle. It happened in Dec of 2022, Feb 2023, and again on July 6, 2023, The last time it happened the dealer had it for over a month and could not "reproduce" the problem, so I got the car back without anything really haven been done to fix it. Same as in Dec 2022 and Feb 2023. I had to fight to get the dealership to get me a "loaner" rental and had to pay for it out of my own pocket to start with. Eventually after many, many phone calls, voicemails, emails later - I did get reimbursed. But this did not happen until I email the President of Hyundai and all the executives of Hyundai. I didn't get the car back until a month later and still nothing was done. So here were are 3 months later and it's throwing the same issue/problem and I am back at square one. At this point in time, I am not interested in having it "diagnosed", all I want is for Hyundai to do a "buyback" so that I can get into a vehicle that I can trust to be reliable and not breaking down for no apparent reason every 2-3 months. This is totally ridiculous and the government needs to do more to hold Hyundai accountable for these pieces of crap cars they've put on the market. Irritated is not even the word. Will be calling the Western District Manager today as that is the last person I talked to back in August when I got it back - he said to call him directly and he would "take care of it".
Corrective Action:
On November 13, 2023 I was driving the vehicle and the check engine light came on and it went into "limp mode". I was well aware of what was happening because this is at least the 4th time this has occurred since owning the vehicle. It happened in Dec of 2022, Feb 2023, and again on July 6, 2023, The last time it happened the dealer had it for over a month and could not "reproduce" the problem, so I got the car back without anything really haven been done to fix it. Same as in Dec 2022 and Feb 2023. I had to fight to get the dealership to get me a "loaner" rental and had to pay for it out of my own pocket to start with. Eventually after many, many phone calls, voicemails, emails later - I did get reimbursed. But this did not happen until I email the President of Hyundai and all the executives of Hyundai. I didn't get the car back until a month later and still nothing was done. So here were are 3 months later and it's throwing the same issue/problem and I am back at square one. At this point in time, I am not interested in having it "diagnosed", all I want is for Hyundai to do a "buyback" so that I can get into a vehicle that I can trust to be reliable and not breaking down for no apparent reason every 2-3 months. This is totally ridiculous and the government needs to do more to hold Hyundai accountable for these pieces of crap cars they've put on the market. Irritated is not even the word. Will be calling the Western District Manager today as that is the last person I talked to back in August when I got it back - he said to call him directly and he would "take care of it".
Additional Notes:
On November 13, 2023 I was driving the vehicle and the check engine light came on and it went into "limp mode". I was well aware of what was happening because this is at least the 4th time this has occurred since owning the vehicle. It happened in Dec of 2022, Feb 2023, and again on July 6, 2023, The last time it happened the dealer had it for over a month and could not "reproduce" the problem, so I got the car back without anything really haven been done to fix it. Same as in Dec 2022 and Feb 2023. I had to fight to get the dealership to get me a "loaner" rental and had to pay for it out of my own pocket to start with. Eventually after many, many phone calls, voicemails, emails later - I did get reimbursed. But this did not happen until I email the President of Hyundai and all the executives of Hyundai. I didn't get the car back until a month later and still nothing was done. So here were are 3 months later and it's throwing the same issue/problem and I am back at square one. At this point in time, I am not interested in having it "diagnosed", all I want is for Hyundai to do a "buyback" so that I can get into a vehicle that I can trust to be reliable and not breaking down for no apparent reason every 2-3 months. This is totally ridiculous and the government needs to do more to hold Hyundai accountable for these pieces of crap cars they've put on the market. Irritated is not even the word. Will be calling the Western District Manager today as that is the last person I talked to back in August when I got it back - he said to call him directly and he would "take care of it".
Mfg Campaign: 11554811
Recall Date: Nov 13, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint is coming off of hood. Nothing was hit. Nothing fell on top of car.
Corrective Action:
Paint is coming off of hood. Nothing was hit. Nothing fell on top of car.
Additional Notes:
Paint is coming off of hood. Nothing was hit. Nothing fell on top of car.
Mfg Campaign: 11552135
Recall Date: Oct 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the accelerator pedal was depressed, and the vehicle stalled. The vehicle was taken to the dealer. The vehicle was diagnosed with a failed knock sensor. The contact was informed that the knock sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure had been a recurring failure for more than two years. The contact stated that every time the vehicle was taken to the dealer because of the failure, the contact was informed that the vehicle was repaired and then the failure would reoccur. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the accelerator pedal was depressed, and the vehicle stalled. The vehicle was taken to the dealer. The vehicle was diagnosed with a failed knock sensor. The contact was informed that the knock sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure had been a recurring failure for more than two years. The contact stated that every time the vehicle was taken to the dealer because of the failure, the contact was informed that the vehicle was repaired and then the failure would reoccur. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the accelerator pedal was depressed, and the vehicle stalled. The vehicle was taken to the dealer. The vehicle was diagnosed with a failed knock sensor. The contact was informed that the knock sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure had been a recurring failure for more than two years. The contact stated that every time the vehicle was taken to the dealer because of the failure, the contact was informed that the vehicle was repaired and then the failure would reoccur. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 84,000.
Mfg Campaign: 11550441
Recall Date: Oct 17, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Oil consumption issues. Presented at oil change with very little oil, no warning light, followed by a loss of a quart every month following. Contacted Hyundai for oil consumption test. Dealer said I would have to replace the oil pan gasket ($600)before they would start the test from Hyundai. Loss of power or engine seizing could be dangerous. I feel Hyundai shoud replace the engine and reimburse me for the oilpan gasket.
Corrective Action:
Oil consumption issues. Presented at oil change with very little oil, no warning light, followed by a loss of a quart every month following. Contacted Hyundai for oil consumption test. Dealer said I would have to replace the oil pan gasket ($600)before they would start the test from Hyundai. Loss of power or engine seizing could be dangerous. I feel Hyundai shoud replace the engine and reimburse me for the oilpan gasket.
Additional Notes:
Oil consumption issues. Presented at oil change with very little oil, no warning light, followed by a loss of a quart every month following. Contacted Hyundai for oil consumption test. Dealer said I would have to replace the oil pan gasket ($600)before they would start the test from Hyundai. Loss of power or engine seizing could be dangerous. I feel Hyundai shoud replace the engine and reimburse me for the oilpan gasket.
Mfg Campaign: 11549510
Recall Date: Oct 11, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine passing rod bearing clearance test. I have had the vehicle towed 3x to the dealership for the same issue. KSDS and combustion chamber cleaning was done but check engine light still coming on. This car has put my safety at risk by going into limp mode while driving over 60 mph.
Corrective Action:
Engine passing rod bearing clearance test. I have had the vehicle towed 3x to the dealership for the same issue. KSDS and combustion chamber cleaning was done but check engine light still coming on. This car has put my safety at risk by going into limp mode while driving over 60 mph.
Additional Notes:
Engine passing rod bearing clearance test. I have had the vehicle towed 3x to the dealership for the same issue. KSDS and combustion chamber cleaning was done but check engine light still coming on. This car has put my safety at risk by going into limp mode while driving over 60 mph.
Mfg Campaign: 11545978
Recall Date: Sep 22, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My engine has been losing oil with no leak. 1st shut down was 02sensors crank shaft , check engine light still on took it fixed it not sure how. Brought it in for upgrade in security took it out and a week later didn't start. Now entire exhaust is gone it's still burning oil I called ciorperate because he would not acknowledge the burning oil. So we will start this every 1000 kile test x3 so it may be diagnosed but they still want ne to pay 2600 fix exhaust that is directly linked to sludge and burning oil!? I do nit know what to do but I have already put 1000s in fir service rental tow I literally cannot pay 2600 to get car back to prove the problem and eat it it isn't fair well jotting is but this has got to be illegal so ehow... I hope
Corrective Action:
My engine has been losing oil with no leak. 1st shut down was 02sensors crank shaft , check engine light still on took it fixed it not sure how. Brought it in for upgrade in security took it out and a week later didn't start. Now entire exhaust is gone it's still burning oil I called ciorperate because he would not acknowledge the burning oil. So we will start this every 1000 kile test x3 so it may be diagnosed but they still want ne to pay 2600 fix exhaust that is directly linked to sludge and burning oil!? I do nit know what to do but I have already put 1000s in fir service rental tow I literally cannot pay 2600 to get car back to prove the problem and eat it it isn't fair well jotting is but this has got to be illegal so ehow... I hope
Additional Notes:
My engine has been losing oil with no leak. 1st shut down was 02sensors crank shaft , check engine light still on took it fixed it not sure how. Brought it in for upgrade in security took it out and a week later didn't start. Now entire exhaust is gone it's still burning oil I called ciorperate because he would not acknowledge the burning oil. So we will start this every 1000 kile test x3 so it may be diagnosed but they still want ne to pay 2600 fix exhaust that is directly linked to sludge and burning oil!? I do nit know what to do but I have already put 1000s in fir service rental tow I literally cannot pay 2600 to get car back to prove the problem and eat it it isn't fair well jotting is but this has got to be illegal so ehow... I hope
Mfg Campaign: 11542198
Recall Date: Sep 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
my car has been losing oil, i reported it to the dealership when my check engine light was on, 800$ later they give it back, light reappears i brought it back then they fixed it free. brought car in for safety recall told them it was burning and engine smoking while on he did not address told me process would take too much not worth it. check engine light reappears 1 week later then wont stop. he tells me timing chain exhaust failure from unsteady levels of oil... but i need to pay 2600 for the problem the burning oil caused!? i can pay the 2600 but it will still be burning oil so the 3rd failure will occur. there is no way this can be legal can it? so i call corperate, they said charge her 2600 then start the oil burning process, she can also pay for that testing and return in 1000 miles?!?! 3 xs!! is this legal? please tell me what to do im stuck
Corrective Action:
my car has been losing oil, i reported it to the dealership when my check engine light was on, 800$ later they give it back, light reappears i brought it back then they fixed it free. brought car in for safety recall told them it was burning and engine smoking while on he did not address told me process would take too much not worth it. check engine light reappears 1 week later then wont stop. he tells me timing chain exhaust failure from unsteady levels of oil... but i need to pay 2600 for the problem the burning oil caused!? i can pay the 2600 but it will still be burning oil so the 3rd failure will occur. there is no way this can be legal can it? so i call corperate, they said charge her 2600 then start the oil burning process, she can also pay for that testing and return in 1000 miles?!?! 3 xs!! is this legal? please tell me what to do im stuck
Additional Notes:
my car has been losing oil, i reported it to the dealership when my check engine light was on, 800$ later they give it back, light reappears i brought it back then they fixed it free. brought car in for safety recall told them it was burning and engine smoking while on he did not address told me process would take too much not worth it. check engine light reappears 1 week later then wont stop. he tells me timing chain exhaust failure from unsteady levels of oil... but i need to pay 2600 for the problem the burning oil caused!? i can pay the 2600 but it will still be burning oil so the 3rd failure will occur. there is no way this can be legal can it? so i call corperate, they said charge her 2600 then start the oil burning process, she can also pay for that testing and return in 1000 miles?!?! 3 xs!! is this legal? please tell me what to do im stuck
Mfg Campaign: 11542215
Recall Date: Sep 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and brake functionality. The contact stated that the instrument panel went blank. The contact was able to restart the vehicle. The contact stated that the failure recurred. Additionally, the vehicle was hesitating and jerking while driving at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine knock sensor software needed to be updated. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and brake functionality. The contact stated that the instrument panel went blank. The contact was able to restart the vehicle. The contact stated that the failure recurred. Additionally, the vehicle was hesitating and jerking while driving at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine knock sensor software needed to be updated. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and brake functionality. The contact stated that the instrument panel went blank. The contact was able to restart the vehicle. The contact stated that the failure recurred. Additionally, the vehicle was hesitating and jerking while driving at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine knock sensor software needed to be updated. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.
Mfg Campaign: 11536961
Recall Date: Aug 7, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and brake functionality. The contact stated that the instrument panel went blank. The contact was able to restart the vehicle. The contact stated that the failure recurred. Additionally, the vehicle was hesitating and jerking while driving at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine knock sensor software needed to be updated. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and brake functionality. The contact stated that the instrument panel went blank. The contact was able to restart the vehicle. The contact stated that the failure recurred. Additionally, the vehicle was hesitating and jerking while driving at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine knock sensor software needed to be updated. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and brake functionality. The contact stated that the instrument panel went blank. The contact was able to restart the vehicle. The contact stated that the failure recurred. Additionally, the vehicle was hesitating and jerking while driving at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine knock sensor software needed to be updated. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.
Mfg Campaign: 11536961
Recall Date: Aug 7, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My engine light began blinking and the engine went into emergency mode on 3 separate occasions, and would not go over 40 mph; there was no prior warning. The first incident was in February of this year; the second was in April of this year, and the third occurrence was on 7/28. I purchased my car on 10/8/19 from Fred Beans Hyundai of Doylestown used, with about 12,000 miles on it. It now has 34,426 miles on it. I don't know what's causing the problem, and there haven't been any engine recalls. All the open recalls on it were serviced. When all the traffic around me is doing 60mph or better, this is hazardous stuff! My car has been towed to Fred Beans Hyundai of Langhorne for repair.
Corrective Action:
My engine light began blinking and the engine went into emergency mode on 3 separate occasions, and would not go over 40 mph; there was no prior warning. The first incident was in February of this year; the second was in April of this year, and the third occurrence was on 7/28. I purchased my car on 10/8/19 from Fred Beans Hyundai of Doylestown used, with about 12,000 miles on it. It now has 34,426 miles on it. I don't know what's causing the problem, and there haven't been any engine recalls. All the open recalls on it were serviced. When all the traffic around me is doing 60mph or better, this is hazardous stuff! My car has been towed to Fred Beans Hyundai of Langhorne for repair.
Additional Notes:
My engine light began blinking and the engine went into emergency mode on 3 separate occasions, and would not go over 40 mph; there was no prior warning. The first incident was in February of this year; the second was in April of this year, and the third occurrence was on 7/28. I purchased my car on 10/8/19 from Fred Beans Hyundai of Doylestown used, with about 12,000 miles on it. It now has 34,426 miles on it. I don't know what's causing the problem, and there haven't been any engine recalls. All the open recalls on it were serviced. When all the traffic around me is doing 60mph or better, this is hazardous stuff! My car has been towed to Fred Beans Hyundai of Langhorne for repair.
Mfg Campaign: 11536468
Recall Date: Aug 4, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Thursday, July6th 2023 for the 3rd time, the check engine light came on and the vehicle loses acceleration. My safety and others is at risk because it suddenly decelerates and is very likely to cause an accident.the car has been dropped off at dealer who told me they would “try” to look at it early next week. Its not been inspected by Police, Manufacturer or ins reps. The same problem occurred on Dec28 2022 and again in April of 2022. In Dec they replaced the “knock sensor”. In April the code had been cleared so the dealer said there was nothing they could do. Im in a rental vehicle now because the dealer did not have a loaner for me.
Corrective Action:
On Thursday, July6th 2023 for the 3rd time, the check engine light came on and the vehicle loses acceleration. My safety and others is at risk because it suddenly decelerates and is very likely to cause an accident.the car has been dropped off at dealer who told me they would “try” to look at it early next week. Its not been inspected by Police, Manufacturer or ins reps. The same problem occurred on Dec28 2022 and again in April of 2022. In Dec they replaced the “knock sensor”. In April the code had been cleared so the dealer said there was nothing they could do. Im in a rental vehicle now because the dealer did not have a loaner for me.
Additional Notes:
On Thursday, July6th 2023 for the 3rd time, the check engine light came on and the vehicle loses acceleration. My safety and others is at risk because it suddenly decelerates and is very likely to cause an accident.the car has been dropped off at dealer who told me they would “try” to look at it early next week. Its not been inspected by Police, Manufacturer or ins reps. The same problem occurred on Dec28 2022 and again in April of 2022. In Dec they replaced the “knock sensor”. In April the code had been cleared so the dealer said there was nothing they could do. Im in a rental vehicle now because the dealer did not have a loaner for me.
Mfg Campaign: 11531133
Recall Date: Jul 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On Thursday, July6th 2023 for the 3rd time, the check engine light came on and the vehicle loses acceleration. My safety and others is at risk because it suddenly decelerates and is very likely to cause an accident.the car has been dropped off at dealer who told me they would “try” to look at it early next week. Its not been inspected by Police, Manufacturer or ins reps. The same problem occurred on Dec28 2022 and again in April of 2022. In Dec they replaced the “knock sensor”. In April the code had been cleared so the dealer said there was nothing they could do. Im in a rental vehicle now because the dealer did not have a loaner for me.
Corrective Action:
On Thursday, July6th 2023 for the 3rd time, the check engine light came on and the vehicle loses acceleration. My safety and others is at risk because it suddenly decelerates and is very likely to cause an accident.the car has been dropped off at dealer who told me they would “try” to look at it early next week. Its not been inspected by Police, Manufacturer or ins reps. The same problem occurred on Dec28 2022 and again in April of 2022. In Dec they replaced the “knock sensor”. In April the code had been cleared so the dealer said there was nothing they could do. Im in a rental vehicle now because the dealer did not have a loaner for me.
Additional Notes:
On Thursday, July6th 2023 for the 3rd time, the check engine light came on and the vehicle loses acceleration. My safety and others is at risk because it suddenly decelerates and is very likely to cause an accident.the car has been dropped off at dealer who told me they would “try” to look at it early next week. Its not been inspected by Police, Manufacturer or ins reps. The same problem occurred on Dec28 2022 and again in April of 2022. In Dec they replaced the “knock sensor”. In April the code had been cleared so the dealer said there was nothing they could do. Im in a rental vehicle now because the dealer did not have a loaner for me.
Mfg Campaign: 11531133
Recall Date: Jul 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Continued excessive oil consumption Oil light has illuminated a few times now I feel something besides an oil consumption test needs to be filed on my 2019 Tuscon Car running rough as well
Corrective Action:
Continued excessive oil consumption Oil light has illuminated a few times now I feel something besides an oil consumption test needs to be filed on my 2019 Tuscon Car running rough as well
Additional Notes:
Continued excessive oil consumption Oil light has illuminated a few times now I feel something besides an oil consumption test needs to be filed on my 2019 Tuscon Car running rough as well
Mfg Campaign: 11530528
Recall Date: Jul 5, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Continued excessive oil consumption Oil light has illuminated a few times now I feel something besides an oil consumption test needs to be filed on my 2019 Tuscon Car running rough as well
Corrective Action:
Continued excessive oil consumption Oil light has illuminated a few times now I feel something besides an oil consumption test needs to be filed on my 2019 Tuscon Car running rough as well
Additional Notes:
Continued excessive oil consumption Oil light has illuminated a few times now I feel something besides an oil consumption test needs to be filed on my 2019 Tuscon Car running rough as well
Mfg Campaign: 11530528
Recall Date: Jul 5, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact called on behalf of the owner who owned a 2019 Hyundai Tucson. The contact stated that while parked, the vehicle caught fire. The fire marshals extinguished the fire. A police report was filed. No injuries were sustained. The vehicle was deemed totaled by the insurance company. The vehicle was towed to an unknown location. The contact related the failure to NHTSA Campaign Number: 20V543000 ( Service Brakes, Hydraulic). The manufacturer was made aware of the failure. The failure mileage was unknown. The contact stated the goal is to recover costs for Dollar General for this damage.
Corrective Action:
The contact called on behalf of the owner who owned a 2019 Hyundai Tucson. The contact stated that while parked, the vehicle caught fire. The fire marshals extinguished the fire. A police report was filed. No injuries were sustained. The vehicle was deemed totaled by the insurance company. The vehicle was towed to an unknown location. The contact related the failure to NHTSA Campaign Number: 20V543000 ( Service Brakes, Hydraulic). The manufacturer was made aware of the failure. The failure mileage was unknown. The contact stated the goal is to recover costs for Dollar General for this damage.
Additional Notes:
The contact called on behalf of the owner who owned a 2019 Hyundai Tucson. The contact stated that while parked, the vehicle caught fire. The fire marshals extinguished the fire. A police report was filed. No injuries were sustained. The vehicle was deemed totaled by the insurance company. The vehicle was towed to an unknown location. The contact related the failure to NHTSA Campaign Number: 20V543000 ( Service Brakes, Hydraulic). The manufacturer was made aware of the failure. The failure mileage was unknown. The contact stated the goal is to recover costs for Dollar General for this damage.
Mfg Campaign: 11529534
Recall Date: Jun 29, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Knock Senser failed? On Dec 11, 2022 I was merging onto the highway at 530pm rush hour. I merged over one lane and the car made a loud noise and died. Cars flying past me on both sides dodging me in limp mode. I merged back to the right, there was no shoulder area available, so I coasted and finally came to a clearing on the side. I don't know how we didn't get hit. I ended up on a connecting road to another highway, and the Tow company couldn't find us because I didn't know where we were. It took about 3 hours of waiting for service. I had the Hazard lights on until the battery died. There was no warning except for the loud rattling noise and then boom. The car was towed to CHapman Hyundai in Phoenix, it has taken 5 months to get it repaired. I have 5 months of car rental bills and they still have not reimbursed me.
Corrective Action:
Knock Senser failed? On Dec 11, 2022 I was merging onto the highway at 530pm rush hour. I merged over one lane and the car made a loud noise and died. Cars flying past me on both sides dodging me in limp mode. I merged back to the right, there was no shoulder area available, so I coasted and finally came to a clearing on the side. I don't know how we didn't get hit. I ended up on a connecting road to another highway, and the Tow company couldn't find us because I didn't know where we were. It took about 3 hours of waiting for service. I had the Hazard lights on until the battery died. There was no warning except for the loud rattling noise and then boom. The car was towed to CHapman Hyundai in Phoenix, it has taken 5 months to get it repaired. I have 5 months of car rental bills and they still have not reimbursed me.
Additional Notes:
Knock Senser failed? On Dec 11, 2022 I was merging onto the highway at 530pm rush hour. I merged over one lane and the car made a loud noise and died. Cars flying past me on both sides dodging me in limp mode. I merged back to the right, there was no shoulder area available, so I coasted and finally came to a clearing on the side. I don't know how we didn't get hit. I ended up on a connecting road to another highway, and the Tow company couldn't find us because I didn't know where we were. It took about 3 hours of waiting for service. I had the Hazard lights on until the battery died. There was no warning except for the loud rattling noise and then boom. The car was towed to CHapman Hyundai in Phoenix, it has taken 5 months to get it repaired. I have 5 months of car rental bills and they still have not reimbursed me.
Mfg Campaign: 11529387
Recall Date: Jun 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Oil consumption issues. No warnings of low oil until vehicle goes into limp mode and the check engine light flashes. Issue started in 8/22. I purchased the car used in 6/21. I have done 2 separate oil consumption tests. The last one concluded on June 21st, 2023. The dealership submitted information to Hyundai. Less than a week later, after the dealership filled the vehicle with oil, it is empty. No warnings. It was discovered because we have been checking the oil often. Vehicle has been towed to dealership 3 times since March. Vehicle currently at the dealership due to no oil.
Corrective Action:
Oil consumption issues. No warnings of low oil until vehicle goes into limp mode and the check engine light flashes. Issue started in 8/22. I purchased the car used in 6/21. I have done 2 separate oil consumption tests. The last one concluded on June 21st, 2023. The dealership submitted information to Hyundai. Less than a week later, after the dealership filled the vehicle with oil, it is empty. No warnings. It was discovered because we have been checking the oil often. Vehicle has been towed to dealership 3 times since March. Vehicle currently at the dealership due to no oil.
Additional Notes:
Oil consumption issues. No warnings of low oil until vehicle goes into limp mode and the check engine light flashes. Issue started in 8/22. I purchased the car used in 6/21. I have done 2 separate oil consumption tests. The last one concluded on June 21st, 2023. The dealership submitted information to Hyundai. Less than a week later, after the dealership filled the vehicle with oil, it is empty. No warnings. It was discovered because we have been checking the oil often. Vehicle has been towed to dealership 3 times since March. Vehicle currently at the dealership due to no oil.
Mfg Campaign: 11529063
Recall Date: Jun 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On May 12 2023 I was driving my vehicle and heard a knocking sound that was unfamiliar. I pulled over and opened my hood and could hear the engine making a continuous knocking noise. I got back into my vehicle to take it to the closest mechanic and the vehicle failed after I had went barely a quarter of a mile. It took Hyundai almost 2.5 weeks to get an appointment with them and another week to have the car diagnosed. The service department called me and said the engine was bad and needed to be replaced. The car engine was still under warranty so my main concern was how long I had been without my vehicle and the rental car costs I was incurring. My vehicle was finally ready and fixed according to the service department. I went picked up my vehicle and started to drive home. As soon as I started to accelerate I noticed the car seemed to be delayed or was having difficulty accelerating. The ac also started hissing and blowing out hot air. I took the car back to the service department and had to wait another week. Finally get a call from Hyundai saying no issues were found and it passed all the tests. I go pick up the car and less then 24 hours later the car acceleration seems to be struggling and the car is having difficulty going past 50 mph. So now I’m back at square one taking my car that Hyundai says is fine back to Hyundai.
Corrective Action:
On May 12 2023 I was driving my vehicle and heard a knocking sound that was unfamiliar. I pulled over and opened my hood and could hear the engine making a continuous knocking noise. I got back into my vehicle to take it to the closest mechanic and the vehicle failed after I had went barely a quarter of a mile. It took Hyundai almost 2.5 weeks to get an appointment with them and another week to have the car diagnosed. The service department called me and said the engine was bad and needed to be replaced. The car engine was still under warranty so my main concern was how long I had been without my vehicle and the rental car costs I was incurring. My vehicle was finally ready and fixed according to the service department. I went picked up my vehicle and started to drive home. As soon as I started to accelerate I noticed the car seemed to be delayed or was having difficulty accelerating. The ac also started hissing and blowing out hot air. I took the car back to the service department and had to wait another week. Finally get a call from Hyundai saying no issues were found and it passed all the tests. I go pick up the car and less then 24 hours later the car acceleration seems to be struggling and the car is having difficulty going past 50 mph. So now I’m back at square one taking my car that Hyundai says is fine back to Hyundai.
Additional Notes:
On May 12 2023 I was driving my vehicle and heard a knocking sound that was unfamiliar. I pulled over and opened my hood and could hear the engine making a continuous knocking noise. I got back into my vehicle to take it to the closest mechanic and the vehicle failed after I had went barely a quarter of a mile. It took Hyundai almost 2.5 weeks to get an appointment with them and another week to have the car diagnosed. The service department called me and said the engine was bad and needed to be replaced. The car engine was still under warranty so my main concern was how long I had been without my vehicle and the rental car costs I was incurring. My vehicle was finally ready and fixed according to the service department. I went picked up my vehicle and started to drive home. As soon as I started to accelerate I noticed the car seemed to be delayed or was having difficulty accelerating. The ac also started hissing and blowing out hot air. I took the car back to the service department and had to wait another week. Finally get a call from Hyundai saying no issues were found and it passed all the tests. I go pick up the car and less then 24 hours later the car acceleration seems to be struggling and the car is having difficulty going past 50 mph. So now I’m back at square one taking my car that Hyundai says is fine back to Hyundai.
Mfg Campaign: 11528750
Recall Date: Jun 25, 2023
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