Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
66 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
When going through Auburn, AL with speed limit of 70 mph my car engine started blinking on and off then my car dropped down only allowing me to go 60 Mph.
Corrective Action:
When going through Auburn, AL with speed limit of 70 mph my car engine started blinking on and off then my car dropped down only allowing me to go 60 Mph.
Additional Notes:
When going through Auburn, AL with speed limit of 70 mph my car engine started blinking on and off then my car dropped down only allowing me to go 60 Mph.
Mfg Campaign: 11677461
Recall Date: Jul 31, 2025
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
On [XXX], the vehicle was involved in a complex multi-impact accident. It was struck by a vehicle on the passenger (right) side and, simultaneously, by another vehicle on the driver's (left) side. (Police Report). During this sequence of collisions, and despite the magnitude of the impact, I must express my extreme concern that the left side airbag (driver's side) did not deploy. This failure caused Mr. [XXX] , the undersigned, to suffer a neck injury as a direct consequence of the incident. Even more seriously, the right-side passenger, Ms. [XXX] , sufferedsevere internal injuries, including three small intestine perforations, according to medical reports. These injuries resulted from improper pressure or malfunction of the seatbelt for that seat. These combined failures, the non-deployment of an essential airbag in impact, and the serious internal injuries caused by the seatbelt represent unacceptable deficiencies in the vehicle's safety systems. We believe that these injuries could have been avoided or mitigated if the safety components had functioned properly, as expected in an accident situation of this magnitude. Therefore, I am at a loss to understand: 1. Why the left side airbag did not deploy during the impact. 2. Why the right passenger seatbelt caused such serious internal injuries, including the three diagnosed intestinal perforations. We also require that concrete and immediate action be taken to address and compensate for the serious injuries suffered by the vehicle's occupants, as this has caused psychological and work- related harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], the vehicle was involved in a complex multi-impact accident. It was struck by a vehicle on the passenger (right) side and, simultaneously, by another vehicle on the driver's (left) side. (Police Report). During this sequence of collisions, and despite the magnitude of the impact, I must express my extreme concern that the left side airbag (driver's side) did not deploy. This failure caused Mr. [XXX] , the undersigned, to suffer a neck injury as a direct consequence of the incident. Even more seriously, the right-side passenger, Ms. [XXX] , sufferedsevere internal injuries, including three small intestine perforations, according to medical reports. These injuries resulted from improper pressure or malfunction of the seatbelt for that seat. These combined failures, the non-deployment of an essential airbag in impact, and the serious internal injuries caused by the seatbelt represent unacceptable deficiencies in the vehicle's safety systems. We believe that these injuries could have been avoided or mitigated if the safety components had functioned properly, as expected in an accident situation of this magnitude. Therefore, I am at a loss to understand: 1. Why the left side airbag did not deploy during the impact. 2. Why the right passenger seatbelt caused such serious internal injuries, including the three diagnosed intestinal perforations. We also require that concrete and immediate action be taken to address and compensate for the serious injuries suffered by the vehicle's occupants, as this has caused psychological and work- related harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], the vehicle was involved in a complex multi-impact accident. It was struck by a vehicle on the passenger (right) side and, simultaneously, by another vehicle on the driver's (left) side. (Police Report). During this sequence of collisions, and despite the magnitude of the impact, I must express my extreme concern that the left side airbag (driver's side) did not deploy. This failure caused Mr. [XXX] , the undersigned, to suffer a neck injury as a direct consequence of the incident. Even more seriously, the right-side passenger, Ms. [XXX] , sufferedsevere internal injuries, including three small intestine perforations, according to medical reports. These injuries resulted from improper pressure or malfunction of the seatbelt for that seat. These combined failures, the non-deployment of an essential airbag in impact, and the serious internal injuries caused by the seatbelt represent unacceptable deficiencies in the vehicle's safety systems. We believe that these injuries could have been avoided or mitigated if the safety components had functioned properly, as expected in an accident situation of this magnitude. Therefore, I am at a loss to understand: 1. Why the left side airbag did not deploy during the impact. 2. Why the right passenger seatbelt caused such serious internal injuries, including the three diagnosed intestinal perforations. We also require that concrete and immediate action be taken to address and compensate for the serious injuries suffered by the vehicle's occupants, as this has caused psychological and work- related harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675342
Recall Date: Jul 22, 2025
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
On [XXX], the vehicle was involved in a complex multi-impact accident. It was struck by a vehicle on the passenger (right) side and, simultaneously, by another vehicle on the driver's (left) side. (Police Report). During this sequence of collisions, and despite the magnitude of the impact, I must express my extreme concern that the left side airbag (driver's side) did not deploy. This failure caused Mr. [XXX] , the undersigned, to suffer a neck injury as a direct consequence of the incident. Even more seriously, the right-side passenger, Ms. [XXX] , sufferedsevere internal injuries, including three small intestine perforations, according to medical reports. These injuries resulted from improper pressure or malfunction of the seatbelt for that seat. These combined failures, the non-deployment of an essential airbag in impact, and the serious internal injuries caused by the seatbelt represent unacceptable deficiencies in the vehicle's safety systems. We believe that these injuries could have been avoided or mitigated if the safety components had functioned properly, as expected in an accident situation of this magnitude. Therefore, I am at a loss to understand: 1. Why the left side airbag did not deploy during the impact. 2. Why the right passenger seatbelt caused such serious internal injuries, including the three diagnosed intestinal perforations. We also require that concrete and immediate action be taken to address and compensate for the serious injuries suffered by the vehicle's occupants, as this has caused psychological and work- related harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], the vehicle was involved in a complex multi-impact accident. It was struck by a vehicle on the passenger (right) side and, simultaneously, by another vehicle on the driver's (left) side. (Police Report). During this sequence of collisions, and despite the magnitude of the impact, I must express my extreme concern that the left side airbag (driver's side) did not deploy. This failure caused Mr. [XXX] , the undersigned, to suffer a neck injury as a direct consequence of the incident. Even more seriously, the right-side passenger, Ms. [XXX] , sufferedsevere internal injuries, including three small intestine perforations, according to medical reports. These injuries resulted from improper pressure or malfunction of the seatbelt for that seat. These combined failures, the non-deployment of an essential airbag in impact, and the serious internal injuries caused by the seatbelt represent unacceptable deficiencies in the vehicle's safety systems. We believe that these injuries could have been avoided or mitigated if the safety components had functioned properly, as expected in an accident situation of this magnitude. Therefore, I am at a loss to understand: 1. Why the left side airbag did not deploy during the impact. 2. Why the right passenger seatbelt caused such serious internal injuries, including the three diagnosed intestinal perforations. We also require that concrete and immediate action be taken to address and compensate for the serious injuries suffered by the vehicle's occupants, as this has caused psychological and work- related harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], the vehicle was involved in a complex multi-impact accident. It was struck by a vehicle on the passenger (right) side and, simultaneously, by another vehicle on the driver's (left) side. (Police Report). During this sequence of collisions, and despite the magnitude of the impact, I must express my extreme concern that the left side airbag (driver's side) did not deploy. This failure caused Mr. [XXX] , the undersigned, to suffer a neck injury as a direct consequence of the incident. Even more seriously, the right-side passenger, Ms. [XXX] , sufferedsevere internal injuries, including three small intestine perforations, according to medical reports. These injuries resulted from improper pressure or malfunction of the seatbelt for that seat. These combined failures, the non-deployment of an essential airbag in impact, and the serious internal injuries caused by the seatbelt represent unacceptable deficiencies in the vehicle's safety systems. We believe that these injuries could have been avoided or mitigated if the safety components had functioned properly, as expected in an accident situation of this magnitude. Therefore, I am at a loss to understand: 1. Why the left side airbag did not deploy during the impact. 2. Why the right passenger seatbelt caused such serious internal injuries, including the three diagnosed intestinal perforations. We also require that concrete and immediate action be taken to address and compensate for the serious injuries suffered by the vehicle's occupants, as this has caused psychological and work- related harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675342
Recall Date: Jul 22, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
There was a recall on this engine which I had updated the knock sensor campaign. While on the highway the engine light started flashing and the speed was reduced to 20 mph on a major highway. I had to almost cause a wreck to get off highway. The vehicle went into limp mode with no prior indication
Corrective Action:
There was a recall on this engine which I had updated the knock sensor campaign. While on the highway the engine light started flashing and the speed was reduced to 20 mph on a major highway. I had to almost cause a wreck to get off highway. The vehicle went into limp mode with no prior indication
Additional Notes:
There was a recall on this engine which I had updated the knock sensor campaign. While on the highway the engine light started flashing and the speed was reduced to 20 mph on a major highway. I had to almost cause a wreck to get off highway. The vehicle went into limp mode with no prior indication
Mfg Campaign: 11673649
Recall Date: Jul 15, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Hyundai Tucson. The contact stated that while driving 35-45 MPH, the vehicle shut off unexpectedly. There was an abnormal rattling sound coming from the vehicle. Additionally, the contact stated that the vehicle failed to accelerate while driving. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the rod bearing and the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another local dealer, Hyundai of Orange Park (7600 Blanding Blvd, Jacksonville, FL 32244); who determined that the coils needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the coils and determined the failure was due to the engine. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 124,500.
Corrective Action:
The contact owns a 2021 Hyundai Tucson. The contact stated that while driving 35-45 MPH, the vehicle shut off unexpectedly. There was an abnormal rattling sound coming from the vehicle. Additionally, the contact stated that the vehicle failed to accelerate while driving. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the rod bearing and the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another local dealer, Hyundai of Orange Park (7600 Blanding Blvd, Jacksonville, FL 32244); who determined that the coils needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the coils and determined the failure was due to the engine. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 124,500.
Additional Notes:
The contact owns a 2021 Hyundai Tucson. The contact stated that while driving 35-45 MPH, the vehicle shut off unexpectedly. There was an abnormal rattling sound coming from the vehicle. Additionally, the contact stated that the vehicle failed to accelerate while driving. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the rod bearing and the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another local dealer, Hyundai of Orange Park (7600 Blanding Blvd, Jacksonville, FL 32244); who determined that the coils needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the coils and determined the failure was due to the engine. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 124,500.
Mfg Campaign: 11661259
Recall Date: May 15, 2025
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When sitting at a stop and then accelerating to leave the stop position, the car will go and then all of a sudden it will stall out and I'm pressing the gas pedal, pressing the gas pedal quite a few times before the car even decides to move. This happens when I'm changing lanes on the highway... merging onto the highway... when I'm leaving from a stop sign or a stoplight it happens continuously. It is very dangerous and it can cause a very bad accident....this has been an issue since I had bought the car 3 years ago...it seems to be happening more frequent
Corrective Action:
When sitting at a stop and then accelerating to leave the stop position, the car will go and then all of a sudden it will stall out and I'm pressing the gas pedal, pressing the gas pedal quite a few times before the car even decides to move. This happens when I'm changing lanes on the highway... merging onto the highway... when I'm leaving from a stop sign or a stoplight it happens continuously. It is very dangerous and it can cause a very bad accident....this has been an issue since I had bought the car 3 years ago...it seems to be happening more frequent
Additional Notes:
When sitting at a stop and then accelerating to leave the stop position, the car will go and then all of a sudden it will stall out and I'm pressing the gas pedal, pressing the gas pedal quite a few times before the car even decides to move. This happens when I'm changing lanes on the highway... merging onto the highway... when I'm leaving from a stop sign or a stoplight it happens continuously. It is very dangerous and it can cause a very bad accident....this has been an issue since I had bought the car 3 years ago...it seems to be happening more frequent
Mfg Campaign: 11660001
Recall Date: May 9, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
When sitting at a stop and then accelerating to leave the stop position, the car will go and then all of a sudden it will stall out and I'm pressing the gas pedal, pressing the gas pedal quite a few times before the car even decides to move. This happens when I'm changing lanes on the highway... merging onto the highway... when I'm leaving from a stop sign or a stoplight it happens continuously. It is very dangerous and it can cause a very bad accident....this has been an issue since I had bought the car 3 years ago...it seems to be happening more frequent
Corrective Action:
When sitting at a stop and then accelerating to leave the stop position, the car will go and then all of a sudden it will stall out and I'm pressing the gas pedal, pressing the gas pedal quite a few times before the car even decides to move. This happens when I'm changing lanes on the highway... merging onto the highway... when I'm leaving from a stop sign or a stoplight it happens continuously. It is very dangerous and it can cause a very bad accident....this has been an issue since I had bought the car 3 years ago...it seems to be happening more frequent
Additional Notes:
When sitting at a stop and then accelerating to leave the stop position, the car will go and then all of a sudden it will stall out and I'm pressing the gas pedal, pressing the gas pedal quite a few times before the car even decides to move. This happens when I'm changing lanes on the highway... merging onto the highway... when I'm leaving from a stop sign or a stoplight it happens continuously. It is very dangerous and it can cause a very bad accident....this has been an issue since I had bought the car 3 years ago...it seems to be happening more frequent
Mfg Campaign: 11660001
Recall Date: May 9, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The AC system on my vehicle stopped working with less than 55,000 miles on it. When replacing the compressor, condenser, all AC switches, and lines (the entire AC system besides the ECM), the AC is still not working. The compressor is not kicking on. I have an ECM on order, but myself, and all mechanics (including Hyundai certified mechanics) are all unsure why this would have happened on such a low mileage vehicle. I am EXTREMELY disappointed and frustrated with the experience and not having AC after spending thousands of dollars and time getting it fixed. Please advise ASAP. Attached is the original invoice stating that all that needed to be replaced was the condenser/compressor. I have more files from all of the other replacements provided if needed.
Corrective Action:
The AC system on my vehicle stopped working with less than 55,000 miles on it. When replacing the compressor, condenser, all AC switches, and lines (the entire AC system besides the ECM), the AC is still not working. The compressor is not kicking on. I have an ECM on order, but myself, and all mechanics (including Hyundai certified mechanics) are all unsure why this would have happened on such a low mileage vehicle. I am EXTREMELY disappointed and frustrated with the experience and not having AC after spending thousands of dollars and time getting it fixed. Please advise ASAP. Attached is the original invoice stating that all that needed to be replaced was the condenser/compressor. I have more files from all of the other replacements provided if needed.
Additional Notes:
The AC system on my vehicle stopped working with less than 55,000 miles on it. When replacing the compressor, condenser, all AC switches, and lines (the entire AC system besides the ECM), the AC is still not working. The compressor is not kicking on. I have an ECM on order, but myself, and all mechanics (including Hyundai certified mechanics) are all unsure why this would have happened on such a low mileage vehicle. I am EXTREMELY disappointed and frustrated with the experience and not having AC after spending thousands of dollars and time getting it fixed. Please advise ASAP. Attached is the original invoice stating that all that needed to be replaced was the condenser/compressor. I have more files from all of the other replacements provided if needed.
Mfg Campaign: 11656391
Recall Date: Apr 23, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The AC system on my vehicle stopped working with less than 55,000 miles on it. When replacing the compressor, condenser, all AC switches, and lines (the entire AC system besides the ECM), the AC is still not working. The compressor is not kicking on. I have an ECM on order, but myself, and all mechanics (including Hyundai certified mechanics) are all unsure why this would have happened on such a low mileage vehicle. I am EXTREMELY disappointed and frustrated with the experience and not having AC after spending thousands of dollars and time getting it fixed. Please advise ASAP. Attached is the original invoice stating that all that needed to be replaced was the condenser/compressor. I have more files from all of the other replacements provided if needed.
Corrective Action:
The AC system on my vehicle stopped working with less than 55,000 miles on it. When replacing the compressor, condenser, all AC switches, and lines (the entire AC system besides the ECM), the AC is still not working. The compressor is not kicking on. I have an ECM on order, but myself, and all mechanics (including Hyundai certified mechanics) are all unsure why this would have happened on such a low mileage vehicle. I am EXTREMELY disappointed and frustrated with the experience and not having AC after spending thousands of dollars and time getting it fixed. Please advise ASAP. Attached is the original invoice stating that all that needed to be replaced was the condenser/compressor. I have more files from all of the other replacements provided if needed.
Additional Notes:
The AC system on my vehicle stopped working with less than 55,000 miles on it. When replacing the compressor, condenser, all AC switches, and lines (the entire AC system besides the ECM), the AC is still not working. The compressor is not kicking on. I have an ECM on order, but myself, and all mechanics (including Hyundai certified mechanics) are all unsure why this would have happened on such a low mileage vehicle. I am EXTREMELY disappointed and frustrated with the experience and not having AC after spending thousands of dollars and time getting it fixed. Please advise ASAP. Attached is the original invoice stating that all that needed to be replaced was the condenser/compressor. I have more files from all of the other replacements provided if needed.
Mfg Campaign: 11656391
Recall Date: Apr 23, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle has 36,300 miles. Engine stalled twice when shifting into reverse, MID displayed "BCW On, Check System." Continued driving home, vehicle experiences power loss (rpms drop to ~500) and electrical system sputters and sparking noises can be heard in the cabin momentarily when turning left or steering left for curves at speeds over ~20mph. Checked BCW sensor location in rear bumper for obstructions - vehicle is clean.
Corrective Action:
Vehicle has 36,300 miles. Engine stalled twice when shifting into reverse, MID displayed "BCW On, Check System." Continued driving home, vehicle experiences power loss (rpms drop to ~500) and electrical system sputters and sparking noises can be heard in the cabin momentarily when turning left or steering left for curves at speeds over ~20mph. Checked BCW sensor location in rear bumper for obstructions - vehicle is clean.
Additional Notes:
Vehicle has 36,300 miles. Engine stalled twice when shifting into reverse, MID displayed "BCW On, Check System." Continued driving home, vehicle experiences power loss (rpms drop to ~500) and electrical system sputters and sparking noises can be heard in the cabin momentarily when turning left or steering left for curves at speeds over ~20mph. Checked BCW sensor location in rear bumper for obstructions - vehicle is clean.
Mfg Campaign: 11644245
Recall Date: Feb 22, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has 36,300 miles. Engine stalled twice when shifting into reverse, MID displayed "BCW On, Check System." Continued driving home, vehicle experiences power loss (rpms drop to ~500) and electrical system sputters and sparking noises can be heard in the cabin momentarily when turning left or steering left for curves at speeds over ~20mph. Checked BCW sensor location in rear bumper for obstructions - vehicle is clean.
Corrective Action:
Vehicle has 36,300 miles. Engine stalled twice when shifting into reverse, MID displayed "BCW On, Check System." Continued driving home, vehicle experiences power loss (rpms drop to ~500) and electrical system sputters and sparking noises can be heard in the cabin momentarily when turning left or steering left for curves at speeds over ~20mph. Checked BCW sensor location in rear bumper for obstructions - vehicle is clean.
Additional Notes:
Vehicle has 36,300 miles. Engine stalled twice when shifting into reverse, MID displayed "BCW On, Check System." Continued driving home, vehicle experiences power loss (rpms drop to ~500) and electrical system sputters and sparking noises can be heard in the cabin momentarily when turning left or steering left for curves at speeds over ~20mph. Checked BCW sensor location in rear bumper for obstructions - vehicle is clean.
Mfg Campaign: 11644245
Recall Date: Feb 22, 2025
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Vehicle has 36,300 miles. Engine stalled twice when shifting into reverse, MID displayed "BCW On, Check System." Continued driving home, vehicle experiences power loss (rpms drop to ~500) and electrical system sputters and sparking noises can be heard in the cabin momentarily when turning left or steering left for curves at speeds over ~20mph. Checked BCW sensor location in rear bumper for obstructions - vehicle is clean.
Corrective Action:
Vehicle has 36,300 miles. Engine stalled twice when shifting into reverse, MID displayed "BCW On, Check System." Continued driving home, vehicle experiences power loss (rpms drop to ~500) and electrical system sputters and sparking noises can be heard in the cabin momentarily when turning left or steering left for curves at speeds over ~20mph. Checked BCW sensor location in rear bumper for obstructions - vehicle is clean.
Additional Notes:
Vehicle has 36,300 miles. Engine stalled twice when shifting into reverse, MID displayed "BCW On, Check System." Continued driving home, vehicle experiences power loss (rpms drop to ~500) and electrical system sputters and sparking noises can be heard in the cabin momentarily when turning left or steering left for curves at speeds over ~20mph. Checked BCW sensor location in rear bumper for obstructions - vehicle is clean.
Mfg Campaign: 11644245
Recall Date: Feb 22, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Around November 1, 2024 my 2021 Tucson check engine light came on. I had this checked out and was told by a mechanic that it was the Camshaft Sensor. I had this repaired and then on November 23rd while traveling to Ohio my Check Engine light started flashing and needed immediate attention. I was on the West Virginia Turnpike when this happened and it caused the car to go no more that 45 mph in a zone marked 65mph. We got this immediately checked out and repaired and then 4 days later the same thing happened while in Ohio. It was taken to Deihl Hyundai in Massillon, Ohio and they once again made this repair with video evidence of said repairs. Once again while driving at freeway speed on December 23rd my car experienced this malfunction. The same dealership fixed it once again with direction from Hyundai. I am concerned for this is an ongoing problem and could cause serious injury to myself or others in my vehicle if this would happen once again on a freeway.
Corrective Action:
Around November 1, 2024 my 2021 Tucson check engine light came on. I had this checked out and was told by a mechanic that it was the Camshaft Sensor. I had this repaired and then on November 23rd while traveling to Ohio my Check Engine light started flashing and needed immediate attention. I was on the West Virginia Turnpike when this happened and it caused the car to go no more that 45 mph in a zone marked 65mph. We got this immediately checked out and repaired and then 4 days later the same thing happened while in Ohio. It was taken to Deihl Hyundai in Massillon, Ohio and they once again made this repair with video evidence of said repairs. Once again while driving at freeway speed on December 23rd my car experienced this malfunction. The same dealership fixed it once again with direction from Hyundai. I am concerned for this is an ongoing problem and could cause serious injury to myself or others in my vehicle if this would happen once again on a freeway.
Additional Notes:
Around November 1, 2024 my 2021 Tucson check engine light came on. I had this checked out and was told by a mechanic that it was the Camshaft Sensor. I had this repaired and then on November 23rd while traveling to Ohio my Check Engine light started flashing and needed immediate attention. I was on the West Virginia Turnpike when this happened and it caused the car to go no more that 45 mph in a zone marked 65mph. We got this immediately checked out and repaired and then 4 days later the same thing happened while in Ohio. It was taken to Deihl Hyundai in Massillon, Ohio and they once again made this repair with video evidence of said repairs. Once again while driving at freeway speed on December 23rd my car experienced this malfunction. The same dealership fixed it once again with direction from Hyundai. I am concerned for this is an ongoing problem and could cause serious injury to myself or others in my vehicle if this would happen once again on a freeway.
Mfg Campaign: 11636664
Recall Date: Jan 17, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear view camera is nonexistent at night, and I can't see a thing when parking.
Corrective Action:
The rear view camera is nonexistent at night, and I can't see a thing when parking.
Additional Notes:
The rear view camera is nonexistent at night, and I can't see a thing when parking.
Mfg Campaign: 11628166
Recall Date: Dec 1, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The rear view camera is nonexistent at night, and I can't see a thing when parking.
Corrective Action:
The rear view camera is nonexistent at night, and I can't see a thing when parking.
Additional Notes:
The rear view camera is nonexistent at night, and I can't see a thing when parking.
Mfg Campaign: 11628166
Recall Date: Dec 1, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the vehicle failed to exceed 20 MPH. The contact stated that the failure had occurred while driving on a busy highway. The contact safely pulled over to the shoulder of the roadway. The vehicle was then towed to the dealer, where it was diagnosed with engine knock sensor failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the repair was not covered under an unknown recall due to a lack of maintenance records. The contact was advised to contact the Better Business Bureau. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2021 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the vehicle failed to exceed 20 MPH. The contact stated that the failure had occurred while driving on a busy highway. The contact safely pulled over to the shoulder of the roadway. The vehicle was then towed to the dealer, where it was diagnosed with engine knock sensor failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the repair was not covered under an unknown recall due to a lack of maintenance records. The contact was advised to contact the Better Business Bureau. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2021 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the vehicle failed to exceed 20 MPH. The contact stated that the failure had occurred while driving on a busy highway. The contact safely pulled over to the shoulder of the roadway. The vehicle was then towed to the dealer, where it was diagnosed with engine knock sensor failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the repair was not covered under an unknown recall due to a lack of maintenance records. The contact was advised to contact the Better Business Bureau. The failure mileage was approximately 60,000.
Mfg Campaign: 11627513
Recall Date: Nov 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My check engine light came on in the vehicle and immediately the acceleration declined and I wasn’t able to go above 50 mph. I brought the vehicle to the dealership to which the code 1326 came up. I was told it is a rod bearing engine failure and I need a new engine for the vehicle. I was also told my vehicle doesn’t qualify for the recall already made for this damage and code number.
Corrective Action:
My check engine light came on in the vehicle and immediately the acceleration declined and I wasn’t able to go above 50 mph. I brought the vehicle to the dealership to which the code 1326 came up. I was told it is a rod bearing engine failure and I need a new engine for the vehicle. I was also told my vehicle doesn’t qualify for the recall already made for this damage and code number.
Additional Notes:
My check engine light came on in the vehicle and immediately the acceleration declined and I wasn’t able to go above 50 mph. I brought the vehicle to the dealership to which the code 1326 came up. I was told it is a rod bearing engine failure and I need a new engine for the vehicle. I was also told my vehicle doesn’t qualify for the recall already made for this damage and code number.
Mfg Campaign: 11608558
Recall Date: Aug 14, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The driver side and center seat belts in the back seat don’t secure. The buckle just slides back out. They’ve apparently been like that since I bought the car in 2020 and just recently had a passenger in one of those seats.
Corrective Action:
The driver side and center seat belts in the back seat don’t secure. The buckle just slides back out. They’ve apparently been like that since I bought the car in 2020 and just recently had a passenger in one of those seats.
Additional Notes:
The driver side and center seat belts in the back seat don’t secure. The buckle just slides back out. They’ve apparently been like that since I bought the car in 2020 and just recently had a passenger in one of those seats.
Mfg Campaign: 11599840
Recall Date: Jul 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Crank sensor went bad and engine needs rebuilt
Corrective Action:
Crank sensor went bad and engine needs rebuilt
Additional Notes:
Crank sensor went bad and engine needs rebuilt
Mfg Campaign: 11594989
Recall Date: Jun 18, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.
Mfg Campaign: 11585434
Recall Date: Apr 26, 2024
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