Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
66 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.
Mfg Campaign: 11585434
Recall Date: Apr 26, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.
Mfg Campaign: 11585434
Recall Date: Apr 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was contacted by Hyundai last year about a possible recall on my engine so I brought it in October 2023 to have it checked out. I was told that everything with the car was fine. Fast forward to last week 02-21-2024 and my engine starts shutting off while driving ON THE HIGHWAY? I have it towed to a new dealership in Jacksonville FL Jenkins Hyundai I believe. They inform me that it is indeed the engine and it will be replaced for free under warranty. However, it’s been over a week and the parts for the car are still not available. I have researched online and found I am far from the only one this has happened to. I was not given a loaner car and they did not offer to pay for my rental but I was told they would reimburse me. I was also told that they would just pay every week for a rental car for me but then I was later told that that was a flat out lie. After March 7th when the rental car I have is to be returned I can no longer afford a rental car and will not have access to reliable transportation. This could potentially result in me losing my job. This is unacceptable and Hyundai should be investigated and held accountable for selling cars they know have faulty engines.
Corrective Action:
I was contacted by Hyundai last year about a possible recall on my engine so I brought it in October 2023 to have it checked out. I was told that everything with the car was fine. Fast forward to last week 02-21-2024 and my engine starts shutting off while driving ON THE HIGHWAY? I have it towed to a new dealership in Jacksonville FL Jenkins Hyundai I believe. They inform me that it is indeed the engine and it will be replaced for free under warranty. However, it’s been over a week and the parts for the car are still not available. I have researched online and found I am far from the only one this has happened to. I was not given a loaner car and they did not offer to pay for my rental but I was told they would reimburse me. I was also told that they would just pay every week for a rental car for me but then I was later told that that was a flat out lie. After March 7th when the rental car I have is to be returned I can no longer afford a rental car and will not have access to reliable transportation. This could potentially result in me losing my job. This is unacceptable and Hyundai should be investigated and held accountable for selling cars they know have faulty engines.
Additional Notes:
I was contacted by Hyundai last year about a possible recall on my engine so I brought it in October 2023 to have it checked out. I was told that everything with the car was fine. Fast forward to last week 02-21-2024 and my engine starts shutting off while driving ON THE HIGHWAY? I have it towed to a new dealership in Jacksonville FL Jenkins Hyundai I believe. They inform me that it is indeed the engine and it will be replaced for free under warranty. However, it’s been over a week and the parts for the car are still not available. I have researched online and found I am far from the only one this has happened to. I was not given a loaner car and they did not offer to pay for my rental but I was told they would reimburse me. I was also told that they would just pay every week for a rental car for me but then I was later told that that was a flat out lie. After March 7th when the rental car I have is to be returned I can no longer afford a rental car and will not have access to reliable transportation. This could potentially result in me losing my job. This is unacceptable and Hyundai should be investigated and held accountable for selling cars they know have faulty engines.
Mfg Campaign: 11574644
Recall Date: Feb 29, 2024
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Panoramic sunroof spontaneously exploded when driving on highway. No warning. Sounded like a gunshot. Had to pull over on the highway and clean off as much glass as I could so it did not cause injury or damage to other motorists. Looks like many other Tucson owners are experiencing similar issues. Has not been inspected yet as dealerships and insurance are closed today.
Corrective Action:
Panoramic sunroof spontaneously exploded when driving on highway. No warning. Sounded like a gunshot. Had to pull over on the highway and clean off as much glass as I could so it did not cause injury or damage to other motorists. Looks like many other Tucson owners are experiencing similar issues. Has not been inspected yet as dealerships and insurance are closed today.
Additional Notes:
Panoramic sunroof spontaneously exploded when driving on highway. No warning. Sounded like a gunshot. Had to pull over on the highway and clean off as much glass as I could so it did not cause injury or damage to other motorists. Looks like many other Tucson owners are experiencing similar issues. Has not been inspected yet as dealerships and insurance are closed today.
Mfg Campaign: 11573848
Recall Date: Feb 25, 2024
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG ON DRIVERS SIDE DID NOT OPEN SAME THING WITH MY 2019 ELANTRA 3 YEARS AGO
Corrective Action:
AIR BAG ON DRIVERS SIDE DID NOT OPEN SAME THING WITH MY 2019 ELANTRA 3 YEARS AGO
Additional Notes:
AIR BAG ON DRIVERS SIDE DID NOT OPEN SAME THING WITH MY 2019 ELANTRA 3 YEARS AGO
Mfg Campaign: 11559824
Recall Date: Dec 13, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The back trunk latch is failing to unlock. The button can be heard and sometimes it sounds as if the motor is whining. After attempting to unlock the trunk by removing the cover on the safety wire and pulling it, this action was unsuccessful.
Corrective Action:
The back trunk latch is failing to unlock. The button can be heard and sometimes it sounds as if the motor is whining. After attempting to unlock the trunk by removing the cover on the safety wire and pulling it, this action was unsuccessful.
Additional Notes:
The back trunk latch is failing to unlock. The button can be heard and sometimes it sounds as if the motor is whining. After attempting to unlock the trunk by removing the cover on the safety wire and pulling it, this action was unsuccessful.
Mfg Campaign: 11556586
Recall Date: Nov 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
September 15, 2023 while driving on the expressway my engine light came on. Vehicle towed to World Hyundai dealership and it was diagnosed as engine seized.
Corrective Action:
September 15, 2023 while driving on the expressway my engine light came on. Vehicle towed to World Hyundai dealership and it was diagnosed as engine seized.
Additional Notes:
September 15, 2023 while driving on the expressway my engine light came on. Vehicle towed to World Hyundai dealership and it was diagnosed as engine seized.
Mfg Campaign: 11552445
Recall Date: Oct 29, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact called on behalf of his girlfriend who owned a 2021 Hyundai Tucson. The contact stated while driving 5 MPH in the driveway, there was steam coming out from under the hood. There was no warning light illuminated. The contact parked the vehicle. The contact stated that as he opened the hood, flames came out. The contact's girlfriend also saw flames coming out of the A/C vents. The contact closed the hood and assisted his girlfriend and his pet in exiting the vehicle. The contact stated that his girlfriend slipped and fell while exiting the vehicle. The contact's girlfriend sustained back pain and the contact sustained a flash burn. There was no further information provided. The contact stated that the entire vehicle caught on fire. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. No police report was filed. The insurance company technician determined that the fire originated from the engine compartment. The vehicle was totaled by the insurance company and remained in the contats driveway. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 25,000.
Corrective Action:
The contact called on behalf of his girlfriend who owned a 2021 Hyundai Tucson. The contact stated while driving 5 MPH in the driveway, there was steam coming out from under the hood. There was no warning light illuminated. The contact parked the vehicle. The contact stated that as he opened the hood, flames came out. The contact's girlfriend also saw flames coming out of the A/C vents. The contact closed the hood and assisted his girlfriend and his pet in exiting the vehicle. The contact stated that his girlfriend slipped and fell while exiting the vehicle. The contact's girlfriend sustained back pain and the contact sustained a flash burn. There was no further information provided. The contact stated that the entire vehicle caught on fire. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. No police report was filed. The insurance company technician determined that the fire originated from the engine compartment. The vehicle was totaled by the insurance company and remained in the contats driveway. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 25,000.
Additional Notes:
The contact called on behalf of his girlfriend who owned a 2021 Hyundai Tucson. The contact stated while driving 5 MPH in the driveway, there was steam coming out from under the hood. There was no warning light illuminated. The contact parked the vehicle. The contact stated that as he opened the hood, flames came out. The contact's girlfriend also saw flames coming out of the A/C vents. The contact closed the hood and assisted his girlfriend and his pet in exiting the vehicle. The contact stated that his girlfriend slipped and fell while exiting the vehicle. The contact's girlfriend sustained back pain and the contact sustained a flash burn. There was no further information provided. The contact stated that the entire vehicle caught on fire. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. No police report was filed. The insurance company technician determined that the fire originated from the engine compartment. The vehicle was totaled by the insurance company and remained in the contats driveway. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 25,000.
Mfg Campaign: 11535510
Recall Date: Jul 31, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
Corrective Action:
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
Additional Notes:
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
Mfg Campaign: 11531301
Recall Date: Jul 10, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
Corrective Action:
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
Additional Notes:
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
Mfg Campaign: 11531301
Recall Date: Jul 10, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
Corrective Action:
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
Additional Notes:
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
Mfg Campaign: 11531301
Recall Date: Jul 10, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
Corrective Action:
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
Additional Notes:
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
Mfg Campaign: 11527673
Recall Date: Jun 19, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
Corrective Action:
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
Additional Notes:
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
Mfg Campaign: 11527673
Recall Date: Jun 19, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
Corrective Action:
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
Additional Notes:
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
Mfg Campaign: 11527673
Recall Date: Jun 19, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
March of 2021 I purchased a new Hyundai Tucson SEL. I have performed all required maintenance (at the dealer no less). In May of 2022 the dealer performed the recall Campaign 966. Since that time, my Tucson has had to go to the dealer 5 times for a P1326 code. This resulted in the check engine light flashing and the car going into protection or limp mode. The vehicle would not accelerate past 30 mph and would not exceed 2000 RPM. This has happened as I have accelerated from either a stop or while in traffic. As of yet the dealer has been unable to permanently resolve the problem. They have replaced the knock sensor. The dealer has replaced spark plugs. The dealer has also replaced the catalytic convertor. They also recently scoped the cylinders and cleaned the engine with pressurized engine detergent. In the days and weeks prior to the check engine light, I can always tell that failure is imminent. The gas mileage will slowly drop off during both highway and city driving. Additionally, I can feel through the gas pedal hesitations and slight rhythmic pulsing. Lastly, I can feel gradual power loss in acceleration and very slight hesitations in acceleration as well.
Corrective Action:
March of 2021 I purchased a new Hyundai Tucson SEL. I have performed all required maintenance (at the dealer no less). In May of 2022 the dealer performed the recall Campaign 966. Since that time, my Tucson has had to go to the dealer 5 times for a P1326 code. This resulted in the check engine light flashing and the car going into protection or limp mode. The vehicle would not accelerate past 30 mph and would not exceed 2000 RPM. This has happened as I have accelerated from either a stop or while in traffic. As of yet the dealer has been unable to permanently resolve the problem. They have replaced the knock sensor. The dealer has replaced spark plugs. The dealer has also replaced the catalytic convertor. They also recently scoped the cylinders and cleaned the engine with pressurized engine detergent. In the days and weeks prior to the check engine light, I can always tell that failure is imminent. The gas mileage will slowly drop off during both highway and city driving. Additionally, I can feel through the gas pedal hesitations and slight rhythmic pulsing. Lastly, I can feel gradual power loss in acceleration and very slight hesitations in acceleration as well.
Additional Notes:
March of 2021 I purchased a new Hyundai Tucson SEL. I have performed all required maintenance (at the dealer no less). In May of 2022 the dealer performed the recall Campaign 966. Since that time, my Tucson has had to go to the dealer 5 times for a P1326 code. This resulted in the check engine light flashing and the car going into protection or limp mode. The vehicle would not accelerate past 30 mph and would not exceed 2000 RPM. This has happened as I have accelerated from either a stop or while in traffic. As of yet the dealer has been unable to permanently resolve the problem. They have replaced the knock sensor. The dealer has replaced spark plugs. The dealer has also replaced the catalytic convertor. They also recently scoped the cylinders and cleaned the engine with pressurized engine detergent. In the days and weeks prior to the check engine light, I can always tell that failure is imminent. The gas mileage will slowly drop off during both highway and city driving. Additionally, I can feel through the gas pedal hesitations and slight rhythmic pulsing. Lastly, I can feel gradual power loss in acceleration and very slight hesitations in acceleration as well.
Mfg Campaign: 11514809
Recall Date: Mar 31, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Check engine light comes on flashing for a knock sensor. This has happened four times. Since it is flashing, car goes into limp mode and won’t go over 2000 rpm, low speeds and slow/no acceleration. It is dangerous due to happening on highways and going from cruising speeds to a crawl, with minimal ability to accelerate, very quickly. Sensor has been updated once and sensor has been replaced twice. Currently dealing with corporate after the fourth time of this issue happening. I am still fighting this issue and it’s looking like I will need an attorney.
Corrective Action:
Check engine light comes on flashing for a knock sensor. This has happened four times. Since it is flashing, car goes into limp mode and won’t go over 2000 rpm, low speeds and slow/no acceleration. It is dangerous due to happening on highways and going from cruising speeds to a crawl, with minimal ability to accelerate, very quickly. Sensor has been updated once and sensor has been replaced twice. Currently dealing with corporate after the fourth time of this issue happening. I am still fighting this issue and it’s looking like I will need an attorney.
Additional Notes:
Check engine light comes on flashing for a knock sensor. This has happened four times. Since it is flashing, car goes into limp mode and won’t go over 2000 rpm, low speeds and slow/no acceleration. It is dangerous due to happening on highways and going from cruising speeds to a crawl, with minimal ability to accelerate, very quickly. Sensor has been updated once and sensor has been replaced twice. Currently dealing with corporate after the fourth time of this issue happening. I am still fighting this issue and it’s looking like I will need an attorney.
Mfg Campaign: 11505932
Recall Date: Feb 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Check engine light comes on flashing for a knock sensor. This has happened four times. Since it is flashing, car goes into limp mode and won’t go over 2000 rpm, low speeds and slow/no acceleration. It is dangerous due to happening on highways and going from cruising speeds to a crawl, with minimal ability to accelerate, very quickly. Sensor has been updated once and sensor has been replaced twice. Currently dealing with corporate after the fourth time of this issue happening. I am still fighting this issue and it’s looking like I will need an attorney.
Corrective Action:
Check engine light comes on flashing for a knock sensor. This has happened four times. Since it is flashing, car goes into limp mode and won’t go over 2000 rpm, low speeds and slow/no acceleration. It is dangerous due to happening on highways and going from cruising speeds to a crawl, with minimal ability to accelerate, very quickly. Sensor has been updated once and sensor has been replaced twice. Currently dealing with corporate after the fourth time of this issue happening. I am still fighting this issue and it’s looking like I will need an attorney.
Additional Notes:
Check engine light comes on flashing for a knock sensor. This has happened four times. Since it is flashing, car goes into limp mode and won’t go over 2000 rpm, low speeds and slow/no acceleration. It is dangerous due to happening on highways and going from cruising speeds to a crawl, with minimal ability to accelerate, very quickly. Sensor has been updated once and sensor has been replaced twice. Currently dealing with corporate after the fourth time of this issue happening. I am still fighting this issue and it’s looking like I will need an attorney.
Mfg Campaign: 11505932
Recall Date: Feb 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Recall Code 966 22-01-028H-1 Think and investigation is needed on these recalls. Apparently the engine can catch fire while the motorist is driving. I'm scheduled to drop my car off on the 9th and was told they may need to keep for 3-5 days. Thes vehicles should not be on the road at all and rental cars should be provided free of charge until the manufacturer works out all the problems
Corrective Action:
Recall Code 966 22-01-028H-1 Think and investigation is needed on these recalls. Apparently the engine can catch fire while the motorist is driving. I'm scheduled to drop my car off on the 9th and was told they may need to keep for 3-5 days. Thes vehicles should not be on the road at all and rental cars should be provided free of charge until the manufacturer works out all the problems
Additional Notes:
Recall Code 966 22-01-028H-1 Think and investigation is needed on these recalls. Apparently the engine can catch fire while the motorist is driving. I'm scheduled to drop my car off on the 9th and was told they may need to keep for 3-5 days. Thes vehicles should not be on the road at all and rental cars should be provided free of charge until the manufacturer works out all the problems
Mfg Campaign: 11465971
Recall Date: May 24, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle intermittently failed to respond while the accelerator pedal was depressed. The contact stated that the vehicle only responded while turning. The contact stated that the failure almost caused a rear end collision several times while driving through intersections. The contact had to slam on the brake pedal. The contact stated that there were no warning lights illuminated. The contact then drove the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The contact stated that he was notified of a possible transmission failure. The manufacturer was not notified of the failure. The failure mileage was 9,000.
Corrective Action:
The contact owns a 2021 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle intermittently failed to respond while the accelerator pedal was depressed. The contact stated that the vehicle only responded while turning. The contact stated that the failure almost caused a rear end collision several times while driving through intersections. The contact had to slam on the brake pedal. The contact stated that there were no warning lights illuminated. The contact then drove the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The contact stated that he was notified of a possible transmission failure. The manufacturer was not notified of the failure. The failure mileage was 9,000.
Additional Notes:
The contact owns a 2021 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle intermittently failed to respond while the accelerator pedal was depressed. The contact stated that the vehicle only responded while turning. The contact stated that the failure almost caused a rear end collision several times while driving through intersections. The contact had to slam on the brake pedal. The contact stated that there were no warning lights illuminated. The contact then drove the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The contact stated that he was notified of a possible transmission failure. The manufacturer was not notified of the failure. The failure mileage was 9,000.
Mfg Campaign: 11458728
Recall Date: Mar 28, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Purchase new Tucson from Hyundai of Saint Augustine FL in April 2021, the vehicle worked fine. Then in July 2021 the vacuum assist brakes would not hold a vacuum after the engine was shut down, so when you went to start the vehicle it required excessive pressure on the brake peddle to clear the interlock before the vehicle would start. Took vehicle to dealer and told service writer that I thought it was the Check Valve leaking. After 2 hours service writer told me Tucson was ready and their technician did not find anything wrong and that there is no Check Valve. Drove vehicle home and the vacuum assist brake was still not correct so I filed a case with Hyundai USA (#18769467) about the problem and waited for them to contact me. When they contacted me they told me to take it back to dealer and they would fix the problem. I know enough about vehicles that use engine vacuum for power assist brakes have a check valve, so before I went back to dealer I looked up the part number (59139-2W000) vacuum intensifier, and the Hyundai patent (US7752841B2) which clearly shows a check valve. Went back to dealer in October as instructed by Hyundai and told the service writer the same thing I told him the first time. Waited 2 hours again and was told the technician did not find anything wrong and there is no check valve. I then showed him the part number and said that is the check valve. He said he would check with the service manager to see if Hyundai would cover the cost to replace the part and would call me later. Got the call and was informed that Hyundai would NOT pay to replace the part because the dealership technician did not find any thing wrong. How could the technician find anything wrong with a check valve when he said there is no check valve in the brake system. If the engine quit while I was driving I would not have power assist brakes which could cause an accident. I bought the part from different dealer & installed it, brakes work fine now.
Corrective Action:
Purchase new Tucson from Hyundai of Saint Augustine FL in April 2021, the vehicle worked fine. Then in July 2021 the vacuum assist brakes would not hold a vacuum after the engine was shut down, so when you went to start the vehicle it required excessive pressure on the brake peddle to clear the interlock before the vehicle would start. Took vehicle to dealer and told service writer that I thought it was the Check Valve leaking. After 2 hours service writer told me Tucson was ready and their technician did not find anything wrong and that there is no Check Valve. Drove vehicle home and the vacuum assist brake was still not correct so I filed a case with Hyundai USA (#18769467) about the problem and waited for them to contact me. When they contacted me they told me to take it back to dealer and they would fix the problem. I know enough about vehicles that use engine vacuum for power assist brakes have a check valve, so before I went back to dealer I looked up the part number (59139-2W000) vacuum intensifier, and the Hyundai patent (US7752841B2) which clearly shows a check valve. Went back to dealer in October as instructed by Hyundai and told the service writer the same thing I told him the first time. Waited 2 hours again and was told the technician did not find anything wrong and there is no check valve. I then showed him the part number and said that is the check valve. He said he would check with the service manager to see if Hyundai would cover the cost to replace the part and would call me later. Got the call and was informed that Hyundai would NOT pay to replace the part because the dealership technician did not find any thing wrong. How could the technician find anything wrong with a check valve when he said there is no check valve in the brake system. If the engine quit while I was driving I would not have power assist brakes which could cause an accident. I bought the part from different dealer & installed it, brakes work fine now.
Additional Notes:
Purchase new Tucson from Hyundai of Saint Augustine FL in April 2021, the vehicle worked fine. Then in July 2021 the vacuum assist brakes would not hold a vacuum after the engine was shut down, so when you went to start the vehicle it required excessive pressure on the brake peddle to clear the interlock before the vehicle would start. Took vehicle to dealer and told service writer that I thought it was the Check Valve leaking. After 2 hours service writer told me Tucson was ready and their technician did not find anything wrong and that there is no Check Valve. Drove vehicle home and the vacuum assist brake was still not correct so I filed a case with Hyundai USA (#18769467) about the problem and waited for them to contact me. When they contacted me they told me to take it back to dealer and they would fix the problem. I know enough about vehicles that use engine vacuum for power assist brakes have a check valve, so before I went back to dealer I looked up the part number (59139-2W000) vacuum intensifier, and the Hyundai patent (US7752841B2) which clearly shows a check valve. Went back to dealer in October as instructed by Hyundai and told the service writer the same thing I told him the first time. Waited 2 hours again and was told the technician did not find anything wrong and there is no check valve. I then showed him the part number and said that is the check valve. He said he would check with the service manager to see if Hyundai would cover the cost to replace the part and would call me later. Got the call and was informed that Hyundai would NOT pay to replace the part because the dealership technician did not find any thing wrong. How could the technician find anything wrong with a check valve when he said there is no check valve in the brake system. If the engine quit while I was driving I would not have power assist brakes which could cause an accident. I bought the part from different dealer & installed it, brakes work fine now.
Mfg Campaign: 11452185
Recall Date: Feb 16, 2022
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