Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 198
Recall Date: Dec 1, 2020
Consumer Complaints
273 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE VEHICLE'S REARVIEW CAMERA WAS ALERTING HER TO CHECK THE SURROUNDINGS AND EMITTED A HUMMING NOISE INDICATING THE CAMERA WAS ACTIVE WHILE THE VEHICLE WAS IN DRIVE. THE REARVIEW CAMERA WAS ONLY MEANT TO BE OPERABLE WHILE THE VEHICLE WAS IN REVERSE. THE SCREEN THAT THE CAMERA DISPLAYED THE VEHICLE'S SURROUNDINGS ON WAS THE SAME SCREEN WHERE THE RADIO WAS LOCATED. DURING THE FAILURE, THE RADIO WAS NOT ABLE TO TURN OFF UNTIL THE VEHICLE WAS TURNED OFF FOR APPROXIMATELY TEN MINUTES. ALSO, THE BLUETOOTH THAT OPERATED FROM THE SAME COMPUTER SYSTEM FAILED TO TURN OFF. THE CONTACT STATED THAT ALL THE ELECTRICAL ISSUES OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 19,500. ...UPDATED 11/12/17/*BF CONSUMER STATED REAR CAMERA TURNS ON IN DRIVE SHOWING RED LINES. ALSO, NOT REPORTED - SOUND COMING FROM RADIO/ OR NEAR RADIO WHEN STARTING CAR OR WHEN I GET IN CAR IN AM OR WHEN GETTING OUR OF CAR. SOUNDS LIKE A "BUZZING" OR HUMMING SOUND WHICH COULD BE RELATED TO CAMERA/ ON SCREEN ISSUE. UPDATED 7/25/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE VEHICLE'S REARVIEW CAMERA WAS ALERTING HER TO CHECK THE SURROUNDINGS AND EMITTED A HUMMING NOISE INDICATING THE CAMERA WAS ACTIVE WHILE THE VEHICLE WAS IN DRIVE. THE REARVIEW CAMERA WAS ONLY MEANT TO BE OPERABLE WHILE THE VEHICLE WAS IN REVERSE. THE SCREEN THAT THE CAMERA DISPLAYED THE VEHICLE'S SURROUNDINGS ON WAS THE SAME SCREEN WHERE THE RADIO WAS LOCATED. DURING THE FAILURE, THE RADIO WAS NOT ABLE TO TURN OFF UNTIL THE VEHICLE WAS TURNED OFF FOR APPROXIMATELY TEN MINUTES. ALSO, THE BLUETOOTH THAT OPERATED FROM THE SAME COMPUTER SYSTEM FAILED TO TURN OFF. THE CONTACT STATED THAT ALL THE ELECTRICAL ISSUES OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 19,500. ...UPDATED 11/12/17/*BF CONSUMER STATED REAR CAMERA TURNS ON IN DRIVE SHOWING RED LINES. ALSO, NOT REPORTED - SOUND COMING FROM RADIO/ OR NEAR RADIO WHEN STARTING CAR OR WHEN I GET IN CAR IN AM OR WHEN GETTING OUR OF CAR. SOUNDS LIKE A "BUZZING" OR HUMMING SOUND WHICH COULD BE RELATED TO CAMERA/ ON SCREEN ISSUE. UPDATED 7/25/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE VEHICLE'S REARVIEW CAMERA WAS ALERTING HER TO CHECK THE SURROUNDINGS AND EMITTED A HUMMING NOISE INDICATING THE CAMERA WAS ACTIVE WHILE THE VEHICLE WAS IN DRIVE. THE REARVIEW CAMERA WAS ONLY MEANT TO BE OPERABLE WHILE THE VEHICLE WAS IN REVERSE. THE SCREEN THAT THE CAMERA DISPLAYED THE VEHICLE'S SURROUNDINGS ON WAS THE SAME SCREEN WHERE THE RADIO WAS LOCATED. DURING THE FAILURE, THE RADIO WAS NOT ABLE TO TURN OFF UNTIL THE VEHICLE WAS TURNED OFF FOR APPROXIMATELY TEN MINUTES. ALSO, THE BLUETOOTH THAT OPERATED FROM THE SAME COMPUTER SYSTEM FAILED TO TURN OFF. THE CONTACT STATED THAT ALL THE ELECTRICAL ISSUES OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 19,500. ...UPDATED 11/12/17/*BF CONSUMER STATED REAR CAMERA TURNS ON IN DRIVE SHOWING RED LINES. ALSO, NOT REPORTED - SOUND COMING FROM RADIO/ OR NEAR RADIO WHEN STARTING CAR OR WHEN I GET IN CAR IN AM OR WHEN GETTING OUR OF CAR. SOUNDS LIKE A "BUZZING" OR HUMMING SOUND WHICH COULD BE RELATED TO CAMERA/ ON SCREEN ISSUE. UPDATED 7/25/18*JB
Mfg Campaign: 11031707
Recall Date: Oct 4, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE HAS FAILED TO PERFORM MULTIPLE OCCASIONS. TAKE OFF FROM A LIGHT AND ABOUT 3RD GEAR THE CAR WILL NOT ACCELERATE BUT RPMS WILL RISE AND WILL GO ALL THE WAY TO RED LINE, FOOT ON GAS PEDAL BUT NO CORRELATING ACCELERATION, KICKS IN MOMENT LATER WITH A JERK. CAR HAS HAD TWO DCT UPDATES, ONE ENGINE UPDATE ALL HAVE NOT FIXED THE JERK ACCELERATION AND SPORADIC UNABLENESS TO GET VEHICLE GOING BUT RPMS RISE. CAR HAS GOTTEN STUCK IN GEAR WHEN MERGING ONTO FREEWAY, THE CAR HAS HAD ITS RPMS RISE CONTINUOUS TO RED LINE WHILE FOOT WAS ENTIRELY OFF THE GAS PEDAL THEN RPMS FELL AND ACCELERATION FUCNTION RESUMED. NO REAL HELP FROM HYUNDAI AS OF YET OR ACKNOWLEDGEMENT OF A PROBLEM. ISSUE HAS BEEN REPORTED TO THEM SINCE 2016. THIS ISSUE HAS ALSO OCCURED ON HIGHWAYS WHILE IN A HIGHER GEAR AS WELL AS INTERSECTIONS AT LOWER GEAR. GEARS SHIFT EFFORLTESSLY AND SMOOTH SOMEDAYS AND ERADICT AND UNRELIABLE OTHER DAYS. ALSO HAS FAILED TO ACCELERATE AFTER RED LIGHT RIGHT TURNS THAT COULD CLEARLY BE MADE, HOWEVER WHEN THE VEHICLE GETS STUCK AND WONT ACCELERATE THE RISK OF GETTING HIT OR REAR ENDED IS OF HIGH PROBABLILITY AND CONCERN. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WILL HAPPEN. ISSUE OCCURS SPORADICALLY (AVG COUPLE TIMES A MONTH) SINCE JUNE 2016 WHICH MAKES IT HARD TO DUPLICATE BUT IT OCCURS AND IS WITHOUT A DOUBT A SAFETY ISSUE AND THE CAR IS NOT FUNCTIONING AS DESIGNED. PROUD MILITARY FAMILY IN THIS OUR SOLE VEHICLE, WHICH IS NOT GETTING THE ATTENTION IT NEEDS FROM HYUNDAI IN REGARDS TO THIS MAJOR SAFETY CONCERN. CANT BELIEVE THEY KEEP SENDING US OFF IN THIS DEATH TRAP SAYING THEY UPDATED IT AND IT SHOULD FIX OUR ISSUE. THEY ARE AWARE AND THEY DO NOTHING TO MAKE PROGRESS ON THIS ISSUE OR ENSURE THE SAFETY OF THE FAMILIES IN THEIR VEHICHLES WHEN THIS PARTICULAR ISSUE HAS PRESENTED ITSELF IN OTHERS VELOSTERS AS WELL.
Corrective Action:
THE VEHICLE HAS FAILED TO PERFORM MULTIPLE OCCASIONS. TAKE OFF FROM A LIGHT AND ABOUT 3RD GEAR THE CAR WILL NOT ACCELERATE BUT RPMS WILL RISE AND WILL GO ALL THE WAY TO RED LINE, FOOT ON GAS PEDAL BUT NO CORRELATING ACCELERATION, KICKS IN MOMENT LATER WITH A JERK. CAR HAS HAD TWO DCT UPDATES, ONE ENGINE UPDATE ALL HAVE NOT FIXED THE JERK ACCELERATION AND SPORADIC UNABLENESS TO GET VEHICLE GOING BUT RPMS RISE. CAR HAS GOTTEN STUCK IN GEAR WHEN MERGING ONTO FREEWAY, THE CAR HAS HAD ITS RPMS RISE CONTINUOUS TO RED LINE WHILE FOOT WAS ENTIRELY OFF THE GAS PEDAL THEN RPMS FELL AND ACCELERATION FUCNTION RESUMED. NO REAL HELP FROM HYUNDAI AS OF YET OR ACKNOWLEDGEMENT OF A PROBLEM. ISSUE HAS BEEN REPORTED TO THEM SINCE 2016. THIS ISSUE HAS ALSO OCCURED ON HIGHWAYS WHILE IN A HIGHER GEAR AS WELL AS INTERSECTIONS AT LOWER GEAR. GEARS SHIFT EFFORLTESSLY AND SMOOTH SOMEDAYS AND ERADICT AND UNRELIABLE OTHER DAYS. ALSO HAS FAILED TO ACCELERATE AFTER RED LIGHT RIGHT TURNS THAT COULD CLEARLY BE MADE, HOWEVER WHEN THE VEHICLE GETS STUCK AND WONT ACCELERATE THE RISK OF GETTING HIT OR REAR ENDED IS OF HIGH PROBABLILITY AND CONCERN. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WILL HAPPEN. ISSUE OCCURS SPORADICALLY (AVG COUPLE TIMES A MONTH) SINCE JUNE 2016 WHICH MAKES IT HARD TO DUPLICATE BUT IT OCCURS AND IS WITHOUT A DOUBT A SAFETY ISSUE AND THE CAR IS NOT FUNCTIONING AS DESIGNED. PROUD MILITARY FAMILY IN THIS OUR SOLE VEHICLE, WHICH IS NOT GETTING THE ATTENTION IT NEEDS FROM HYUNDAI IN REGARDS TO THIS MAJOR SAFETY CONCERN. CANT BELIEVE THEY KEEP SENDING US OFF IN THIS DEATH TRAP SAYING THEY UPDATED IT AND IT SHOULD FIX OUR ISSUE. THEY ARE AWARE AND THEY DO NOTHING TO MAKE PROGRESS ON THIS ISSUE OR ENSURE THE SAFETY OF THE FAMILIES IN THEIR VEHICHLES WHEN THIS PARTICULAR ISSUE HAS PRESENTED ITSELF IN OTHERS VELOSTERS AS WELL.
Additional Notes:
THE VEHICLE HAS FAILED TO PERFORM MULTIPLE OCCASIONS. TAKE OFF FROM A LIGHT AND ABOUT 3RD GEAR THE CAR WILL NOT ACCELERATE BUT RPMS WILL RISE AND WILL GO ALL THE WAY TO RED LINE, FOOT ON GAS PEDAL BUT NO CORRELATING ACCELERATION, KICKS IN MOMENT LATER WITH A JERK. CAR HAS HAD TWO DCT UPDATES, ONE ENGINE UPDATE ALL HAVE NOT FIXED THE JERK ACCELERATION AND SPORADIC UNABLENESS TO GET VEHICLE GOING BUT RPMS RISE. CAR HAS GOTTEN STUCK IN GEAR WHEN MERGING ONTO FREEWAY, THE CAR HAS HAD ITS RPMS RISE CONTINUOUS TO RED LINE WHILE FOOT WAS ENTIRELY OFF THE GAS PEDAL THEN RPMS FELL AND ACCELERATION FUCNTION RESUMED. NO REAL HELP FROM HYUNDAI AS OF YET OR ACKNOWLEDGEMENT OF A PROBLEM. ISSUE HAS BEEN REPORTED TO THEM SINCE 2016. THIS ISSUE HAS ALSO OCCURED ON HIGHWAYS WHILE IN A HIGHER GEAR AS WELL AS INTERSECTIONS AT LOWER GEAR. GEARS SHIFT EFFORLTESSLY AND SMOOTH SOMEDAYS AND ERADICT AND UNRELIABLE OTHER DAYS. ALSO HAS FAILED TO ACCELERATE AFTER RED LIGHT RIGHT TURNS THAT COULD CLEARLY BE MADE, HOWEVER WHEN THE VEHICLE GETS STUCK AND WONT ACCELERATE THE RISK OF GETTING HIT OR REAR ENDED IS OF HIGH PROBABLILITY AND CONCERN. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WILL HAPPEN. ISSUE OCCURS SPORADICALLY (AVG COUPLE TIMES A MONTH) SINCE JUNE 2016 WHICH MAKES IT HARD TO DUPLICATE BUT IT OCCURS AND IS WITHOUT A DOUBT A SAFETY ISSUE AND THE CAR IS NOT FUNCTIONING AS DESIGNED. PROUD MILITARY FAMILY IN THIS OUR SOLE VEHICLE, WHICH IS NOT GETTING THE ATTENTION IT NEEDS FROM HYUNDAI IN REGARDS TO THIS MAJOR SAFETY CONCERN. CANT BELIEVE THEY KEEP SENDING US OFF IN THIS DEATH TRAP SAYING THEY UPDATED IT AND IT SHOULD FIX OUR ISSUE. THEY ARE AWARE AND THEY DO NOTHING TO MAKE PROGRESS ON THIS ISSUE OR ENSURE THE SAFETY OF THE FAMILIES IN THEIR VEHICHLES WHEN THIS PARTICULAR ISSUE HAS PRESENTED ITSELF IN OTHERS VELOSTERS AS WELL.
Mfg Campaign: 11023641
Recall Date: Sep 15, 2017
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE HAS FAILED TO PERFORM MULTIPLE OCCASIONS. TAKE OFF FROM A LIGHT AND ABOUT 3RD GEAR THE CAR WILL NOT ACCELERATE BUT RPMS WILL RISE AND WILL GO ALL THE WAY TO RED LINE, FOOT ON GAS PEDAL BUT NO CORRELATING ACCELERATION, KICKS IN MOMENT LATER WITH A JERK. CAR HAS HAD TWO DCT UPDATES, ONE ENGINE UPDATE ALL HAVE NOT FIXED THE JERK ACCELERATION AND SPORADIC UNABLENESS TO GET VEHICLE GOING BUT RPMS RISE. CAR HAS GOTTEN STUCK IN GEAR WHEN MERGING ONTO FREEWAY, THE CAR HAS HAD ITS RPMS RISE CONTINUOUS TO RED LINE WHILE FOOT WAS ENTIRELY OFF THE GAS PEDAL THEN RPMS FELL AND ACCELERATION FUCNTION RESUMED. NO REAL HELP FROM HYUNDAI AS OF YET OR ACKNOWLEDGEMENT OF A PROBLEM. ISSUE HAS BEEN REPORTED TO THEM SINCE 2016. THIS ISSUE HAS ALSO OCCURED ON HIGHWAYS WHILE IN A HIGHER GEAR AS WELL AS INTERSECTIONS AT LOWER GEAR. GEARS SHIFT EFFORLTESSLY AND SMOOTH SOMEDAYS AND ERADICT AND UNRELIABLE OTHER DAYS. ALSO HAS FAILED TO ACCELERATE AFTER RED LIGHT RIGHT TURNS THAT COULD CLEARLY BE MADE, HOWEVER WHEN THE VEHICLE GETS STUCK AND WONT ACCELERATE THE RISK OF GETTING HIT OR REAR ENDED IS OF HIGH PROBABLILITY AND CONCERN. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WILL HAPPEN. ISSUE OCCURS SPORADICALLY (AVG COUPLE TIMES A MONTH) SINCE JUNE 2016 WHICH MAKES IT HARD TO DUPLICATE BUT IT OCCURS AND IS WITHOUT A DOUBT A SAFETY ISSUE AND THE CAR IS NOT FUNCTIONING AS DESIGNED. PROUD MILITARY FAMILY IN THIS OUR SOLE VEHICLE, WHICH IS NOT GETTING THE ATTENTION IT NEEDS FROM HYUNDAI IN REGARDS TO THIS MAJOR SAFETY CONCERN. CANT BELIEVE THEY KEEP SENDING US OFF IN THIS DEATH TRAP SAYING THEY UPDATED IT AND IT SHOULD FIX OUR ISSUE. THEY ARE AWARE AND THEY DO NOTHING TO MAKE PROGRESS ON THIS ISSUE OR ENSURE THE SAFETY OF THE FAMILIES IN THEIR VEHICHLES WHEN THIS PARTICULAR ISSUE HAS PRESENTED ITSELF IN OTHERS VELOSTERS AS WELL.
Corrective Action:
THE VEHICLE HAS FAILED TO PERFORM MULTIPLE OCCASIONS. TAKE OFF FROM A LIGHT AND ABOUT 3RD GEAR THE CAR WILL NOT ACCELERATE BUT RPMS WILL RISE AND WILL GO ALL THE WAY TO RED LINE, FOOT ON GAS PEDAL BUT NO CORRELATING ACCELERATION, KICKS IN MOMENT LATER WITH A JERK. CAR HAS HAD TWO DCT UPDATES, ONE ENGINE UPDATE ALL HAVE NOT FIXED THE JERK ACCELERATION AND SPORADIC UNABLENESS TO GET VEHICLE GOING BUT RPMS RISE. CAR HAS GOTTEN STUCK IN GEAR WHEN MERGING ONTO FREEWAY, THE CAR HAS HAD ITS RPMS RISE CONTINUOUS TO RED LINE WHILE FOOT WAS ENTIRELY OFF THE GAS PEDAL THEN RPMS FELL AND ACCELERATION FUCNTION RESUMED. NO REAL HELP FROM HYUNDAI AS OF YET OR ACKNOWLEDGEMENT OF A PROBLEM. ISSUE HAS BEEN REPORTED TO THEM SINCE 2016. THIS ISSUE HAS ALSO OCCURED ON HIGHWAYS WHILE IN A HIGHER GEAR AS WELL AS INTERSECTIONS AT LOWER GEAR. GEARS SHIFT EFFORLTESSLY AND SMOOTH SOMEDAYS AND ERADICT AND UNRELIABLE OTHER DAYS. ALSO HAS FAILED TO ACCELERATE AFTER RED LIGHT RIGHT TURNS THAT COULD CLEARLY BE MADE, HOWEVER WHEN THE VEHICLE GETS STUCK AND WONT ACCELERATE THE RISK OF GETTING HIT OR REAR ENDED IS OF HIGH PROBABLILITY AND CONCERN. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WILL HAPPEN. ISSUE OCCURS SPORADICALLY (AVG COUPLE TIMES A MONTH) SINCE JUNE 2016 WHICH MAKES IT HARD TO DUPLICATE BUT IT OCCURS AND IS WITHOUT A DOUBT A SAFETY ISSUE AND THE CAR IS NOT FUNCTIONING AS DESIGNED. PROUD MILITARY FAMILY IN THIS OUR SOLE VEHICLE, WHICH IS NOT GETTING THE ATTENTION IT NEEDS FROM HYUNDAI IN REGARDS TO THIS MAJOR SAFETY CONCERN. CANT BELIEVE THEY KEEP SENDING US OFF IN THIS DEATH TRAP SAYING THEY UPDATED IT AND IT SHOULD FIX OUR ISSUE. THEY ARE AWARE AND THEY DO NOTHING TO MAKE PROGRESS ON THIS ISSUE OR ENSURE THE SAFETY OF THE FAMILIES IN THEIR VEHICHLES WHEN THIS PARTICULAR ISSUE HAS PRESENTED ITSELF IN OTHERS VELOSTERS AS WELL.
Additional Notes:
THE VEHICLE HAS FAILED TO PERFORM MULTIPLE OCCASIONS. TAKE OFF FROM A LIGHT AND ABOUT 3RD GEAR THE CAR WILL NOT ACCELERATE BUT RPMS WILL RISE AND WILL GO ALL THE WAY TO RED LINE, FOOT ON GAS PEDAL BUT NO CORRELATING ACCELERATION, KICKS IN MOMENT LATER WITH A JERK. CAR HAS HAD TWO DCT UPDATES, ONE ENGINE UPDATE ALL HAVE NOT FIXED THE JERK ACCELERATION AND SPORADIC UNABLENESS TO GET VEHICLE GOING BUT RPMS RISE. CAR HAS GOTTEN STUCK IN GEAR WHEN MERGING ONTO FREEWAY, THE CAR HAS HAD ITS RPMS RISE CONTINUOUS TO RED LINE WHILE FOOT WAS ENTIRELY OFF THE GAS PEDAL THEN RPMS FELL AND ACCELERATION FUCNTION RESUMED. NO REAL HELP FROM HYUNDAI AS OF YET OR ACKNOWLEDGEMENT OF A PROBLEM. ISSUE HAS BEEN REPORTED TO THEM SINCE 2016. THIS ISSUE HAS ALSO OCCURED ON HIGHWAYS WHILE IN A HIGHER GEAR AS WELL AS INTERSECTIONS AT LOWER GEAR. GEARS SHIFT EFFORLTESSLY AND SMOOTH SOMEDAYS AND ERADICT AND UNRELIABLE OTHER DAYS. ALSO HAS FAILED TO ACCELERATE AFTER RED LIGHT RIGHT TURNS THAT COULD CLEARLY BE MADE, HOWEVER WHEN THE VEHICLE GETS STUCK AND WONT ACCELERATE THE RISK OF GETTING HIT OR REAR ENDED IS OF HIGH PROBABLILITY AND CONCERN. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WILL HAPPEN. ISSUE OCCURS SPORADICALLY (AVG COUPLE TIMES A MONTH) SINCE JUNE 2016 WHICH MAKES IT HARD TO DUPLICATE BUT IT OCCURS AND IS WITHOUT A DOUBT A SAFETY ISSUE AND THE CAR IS NOT FUNCTIONING AS DESIGNED. PROUD MILITARY FAMILY IN THIS OUR SOLE VEHICLE, WHICH IS NOT GETTING THE ATTENTION IT NEEDS FROM HYUNDAI IN REGARDS TO THIS MAJOR SAFETY CONCERN. CANT BELIEVE THEY KEEP SENDING US OFF IN THIS DEATH TRAP SAYING THEY UPDATED IT AND IT SHOULD FIX OUR ISSUE. THEY ARE AWARE AND THEY DO NOTHING TO MAKE PROGRESS ON THIS ISSUE OR ENSURE THE SAFETY OF THE FAMILIES IN THEIR VEHICHLES WHEN THIS PARTICULAR ISSUE HAS PRESENTED ITSELF IN OTHERS VELOSTERS AS WELL.
Mfg Campaign: 11023641
Recall Date: Sep 15, 2017
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE HAS FAILED TO PERFORM MULTIPLE OCCASIONS. TAKE OFF FROM A LIGHT AND ABOUT 3RD GEAR THE CAR WILL NOT ACCELERATE BUT RPMS WILL RISE AND WILL GO ALL THE WAY TO RED LINE, FOOT ON GAS PEDAL BUT NO CORRELATING ACCELERATION, KICKS IN MOMENT LATER WITH A JERK. CAR HAS HAD TWO DCT UPDATES, ONE ENGINE UPDATE ALL HAVE NOT FIXED THE JERK ACCELERATION AND SPORADIC UNABLENESS TO GET VEHICLE GOING BUT RPMS RISE. CAR HAS GOTTEN STUCK IN GEAR WHEN MERGING ONTO FREEWAY, THE CAR HAS HAD ITS RPMS RISE CONTINUOUS TO RED LINE WHILE FOOT WAS ENTIRELY OFF THE GAS PEDAL THEN RPMS FELL AND ACCELERATION FUCNTION RESUMED. NO REAL HELP FROM HYUNDAI AS OF YET OR ACKNOWLEDGEMENT OF A PROBLEM. ISSUE HAS BEEN REPORTED TO THEM SINCE 2016. THIS ISSUE HAS ALSO OCCURED ON HIGHWAYS WHILE IN A HIGHER GEAR AS WELL AS INTERSECTIONS AT LOWER GEAR. GEARS SHIFT EFFORLTESSLY AND SMOOTH SOMEDAYS AND ERADICT AND UNRELIABLE OTHER DAYS. ALSO HAS FAILED TO ACCELERATE AFTER RED LIGHT RIGHT TURNS THAT COULD CLEARLY BE MADE, HOWEVER WHEN THE VEHICLE GETS STUCK AND WONT ACCELERATE THE RISK OF GETTING HIT OR REAR ENDED IS OF HIGH PROBABLILITY AND CONCERN. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WILL HAPPEN. ISSUE OCCURS SPORADICALLY (AVG COUPLE TIMES A MONTH) SINCE JUNE 2016 WHICH MAKES IT HARD TO DUPLICATE BUT IT OCCURS AND IS WITHOUT A DOUBT A SAFETY ISSUE AND THE CAR IS NOT FUNCTIONING AS DESIGNED. PROUD MILITARY FAMILY IN THIS OUR SOLE VEHICLE, WHICH IS NOT GETTING THE ATTENTION IT NEEDS FROM HYUNDAI IN REGARDS TO THIS MAJOR SAFETY CONCERN. CANT BELIEVE THEY KEEP SENDING US OFF IN THIS DEATH TRAP SAYING THEY UPDATED IT AND IT SHOULD FIX OUR ISSUE. THEY ARE AWARE AND THEY DO NOTHING TO MAKE PROGRESS ON THIS ISSUE OR ENSURE THE SAFETY OF THE FAMILIES IN THEIR VEHICHLES WHEN THIS PARTICULAR ISSUE HAS PRESENTED ITSELF IN OTHERS VELOSTERS AS WELL.
Corrective Action:
THE VEHICLE HAS FAILED TO PERFORM MULTIPLE OCCASIONS. TAKE OFF FROM A LIGHT AND ABOUT 3RD GEAR THE CAR WILL NOT ACCELERATE BUT RPMS WILL RISE AND WILL GO ALL THE WAY TO RED LINE, FOOT ON GAS PEDAL BUT NO CORRELATING ACCELERATION, KICKS IN MOMENT LATER WITH A JERK. CAR HAS HAD TWO DCT UPDATES, ONE ENGINE UPDATE ALL HAVE NOT FIXED THE JERK ACCELERATION AND SPORADIC UNABLENESS TO GET VEHICLE GOING BUT RPMS RISE. CAR HAS GOTTEN STUCK IN GEAR WHEN MERGING ONTO FREEWAY, THE CAR HAS HAD ITS RPMS RISE CONTINUOUS TO RED LINE WHILE FOOT WAS ENTIRELY OFF THE GAS PEDAL THEN RPMS FELL AND ACCELERATION FUCNTION RESUMED. NO REAL HELP FROM HYUNDAI AS OF YET OR ACKNOWLEDGEMENT OF A PROBLEM. ISSUE HAS BEEN REPORTED TO THEM SINCE 2016. THIS ISSUE HAS ALSO OCCURED ON HIGHWAYS WHILE IN A HIGHER GEAR AS WELL AS INTERSECTIONS AT LOWER GEAR. GEARS SHIFT EFFORLTESSLY AND SMOOTH SOMEDAYS AND ERADICT AND UNRELIABLE OTHER DAYS. ALSO HAS FAILED TO ACCELERATE AFTER RED LIGHT RIGHT TURNS THAT COULD CLEARLY BE MADE, HOWEVER WHEN THE VEHICLE GETS STUCK AND WONT ACCELERATE THE RISK OF GETTING HIT OR REAR ENDED IS OF HIGH PROBABLILITY AND CONCERN. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WILL HAPPEN. ISSUE OCCURS SPORADICALLY (AVG COUPLE TIMES A MONTH) SINCE JUNE 2016 WHICH MAKES IT HARD TO DUPLICATE BUT IT OCCURS AND IS WITHOUT A DOUBT A SAFETY ISSUE AND THE CAR IS NOT FUNCTIONING AS DESIGNED. PROUD MILITARY FAMILY IN THIS OUR SOLE VEHICLE, WHICH IS NOT GETTING THE ATTENTION IT NEEDS FROM HYUNDAI IN REGARDS TO THIS MAJOR SAFETY CONCERN. CANT BELIEVE THEY KEEP SENDING US OFF IN THIS DEATH TRAP SAYING THEY UPDATED IT AND IT SHOULD FIX OUR ISSUE. THEY ARE AWARE AND THEY DO NOTHING TO MAKE PROGRESS ON THIS ISSUE OR ENSURE THE SAFETY OF THE FAMILIES IN THEIR VEHICHLES WHEN THIS PARTICULAR ISSUE HAS PRESENTED ITSELF IN OTHERS VELOSTERS AS WELL.
Additional Notes:
THE VEHICLE HAS FAILED TO PERFORM MULTIPLE OCCASIONS. TAKE OFF FROM A LIGHT AND ABOUT 3RD GEAR THE CAR WILL NOT ACCELERATE BUT RPMS WILL RISE AND WILL GO ALL THE WAY TO RED LINE, FOOT ON GAS PEDAL BUT NO CORRELATING ACCELERATION, KICKS IN MOMENT LATER WITH A JERK. CAR HAS HAD TWO DCT UPDATES, ONE ENGINE UPDATE ALL HAVE NOT FIXED THE JERK ACCELERATION AND SPORADIC UNABLENESS TO GET VEHICLE GOING BUT RPMS RISE. CAR HAS GOTTEN STUCK IN GEAR WHEN MERGING ONTO FREEWAY, THE CAR HAS HAD ITS RPMS RISE CONTINUOUS TO RED LINE WHILE FOOT WAS ENTIRELY OFF THE GAS PEDAL THEN RPMS FELL AND ACCELERATION FUCNTION RESUMED. NO REAL HELP FROM HYUNDAI AS OF YET OR ACKNOWLEDGEMENT OF A PROBLEM. ISSUE HAS BEEN REPORTED TO THEM SINCE 2016. THIS ISSUE HAS ALSO OCCURED ON HIGHWAYS WHILE IN A HIGHER GEAR AS WELL AS INTERSECTIONS AT LOWER GEAR. GEARS SHIFT EFFORLTESSLY AND SMOOTH SOMEDAYS AND ERADICT AND UNRELIABLE OTHER DAYS. ALSO HAS FAILED TO ACCELERATE AFTER RED LIGHT RIGHT TURNS THAT COULD CLEARLY BE MADE, HOWEVER WHEN THE VEHICLE GETS STUCK AND WONT ACCELERATE THE RISK OF GETTING HIT OR REAR ENDED IS OF HIGH PROBABLILITY AND CONCERN. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WILL HAPPEN. ISSUE OCCURS SPORADICALLY (AVG COUPLE TIMES A MONTH) SINCE JUNE 2016 WHICH MAKES IT HARD TO DUPLICATE BUT IT OCCURS AND IS WITHOUT A DOUBT A SAFETY ISSUE AND THE CAR IS NOT FUNCTIONING AS DESIGNED. PROUD MILITARY FAMILY IN THIS OUR SOLE VEHICLE, WHICH IS NOT GETTING THE ATTENTION IT NEEDS FROM HYUNDAI IN REGARDS TO THIS MAJOR SAFETY CONCERN. CANT BELIEVE THEY KEEP SENDING US OFF IN THIS DEATH TRAP SAYING THEY UPDATED IT AND IT SHOULD FIX OUR ISSUE. THEY ARE AWARE AND THEY DO NOTHING TO MAKE PROGRESS ON THIS ISSUE OR ENSURE THE SAFETY OF THE FAMILIES IN THEIR VEHICHLES WHEN THIS PARTICULAR ISSUE HAS PRESENTED ITSELF IN OTHERS VELOSTERS AS WELL.
Mfg Campaign: 11023641
Recall Date: Sep 15, 2017
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY HUSBAND AND I RECENTLY PURCHASED THIS VEHICLE BACK IN APRIL 2017. EVER SINCE WE PURCHASED THE VEHICLE WE HAVE BEEN HAVING TRANSMISSION ISSUES, RESULTING IN THE VEHICLE STALLING WHEN PULLING ONTO THE HIGHWAY. THE VEHICLE IS SHIFTING VERY BIZARRE AND MY HUSBAND AND I BOTH FEEL EERIE TO OPERATE THE VEHICLE EVEN FOR SHORT DISTANCES. WE HAVE BEEN TO THE DEALERSHIP AROUND 12-15 TIMES AND EACH TIME LEAVE WITH NO RESOLUTION OR CARE. WE GO TO THE HUMBLE HYUNDAI IN TEXAS. WE HAVE HAD SO MANY SITUATIONS WHERE THEY JUST SEND US HOME, PUT US IN A LOANER WHILE THE CAR STAYS PARKED, ETC. WE HAVE PULLED ONTO THE HIGHWAY AND COME TO A COMPLETE STOP AND TRAFFIC HAD TO STOP SO THEY WOULDN'T HIT US, WE HAVE HAD TO PULL OVER AND PUT THE HAZARD LIGHTS ON, WE ALSO HAVE ONE INCIDENT ON FILM. I JUST DON'T WANT TO CONTINUE WITH THIS VEHICLE AND/OR THE COMPANY BECAUSE I FEEL LIKE WE HAVE BEEN PUT ON THE BACK BURNER AND OUR LIVES DON'T MATTER, ONLY OUR MONEY. PLEASE FEEL FREE TO CONTACT ME THROUGH EMAIL DURING BUSINESS HOURS DUE TO MY JOB. [XXX] MY CELL PHONE IS [XXX]- I AM AVAILABLE BEFORE 8 AND AFTER 5:30 .. ATTACHED IS 1 OF MANY REPAIR ORDERS THAT THEY GAVE US AND SENT US AWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
MY HUSBAND AND I RECENTLY PURCHASED THIS VEHICLE BACK IN APRIL 2017. EVER SINCE WE PURCHASED THE VEHICLE WE HAVE BEEN HAVING TRANSMISSION ISSUES, RESULTING IN THE VEHICLE STALLING WHEN PULLING ONTO THE HIGHWAY. THE VEHICLE IS SHIFTING VERY BIZARRE AND MY HUSBAND AND I BOTH FEEL EERIE TO OPERATE THE VEHICLE EVEN FOR SHORT DISTANCES. WE HAVE BEEN TO THE DEALERSHIP AROUND 12-15 TIMES AND EACH TIME LEAVE WITH NO RESOLUTION OR CARE. WE GO TO THE HUMBLE HYUNDAI IN TEXAS. WE HAVE HAD SO MANY SITUATIONS WHERE THEY JUST SEND US HOME, PUT US IN A LOANER WHILE THE CAR STAYS PARKED, ETC. WE HAVE PULLED ONTO THE HIGHWAY AND COME TO A COMPLETE STOP AND TRAFFIC HAD TO STOP SO THEY WOULDN'T HIT US, WE HAVE HAD TO PULL OVER AND PUT THE HAZARD LIGHTS ON, WE ALSO HAVE ONE INCIDENT ON FILM. I JUST DON'T WANT TO CONTINUE WITH THIS VEHICLE AND/OR THE COMPANY BECAUSE I FEEL LIKE WE HAVE BEEN PUT ON THE BACK BURNER AND OUR LIVES DON'T MATTER, ONLY OUR MONEY. PLEASE FEEL FREE TO CONTACT ME THROUGH EMAIL DURING BUSINESS HOURS DUE TO MY JOB. [XXX] MY CELL PHONE IS [XXX]- I AM AVAILABLE BEFORE 8 AND AFTER 5:30 .. ATTACHED IS 1 OF MANY REPAIR ORDERS THAT THEY GAVE US AND SENT US AWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
MY HUSBAND AND I RECENTLY PURCHASED THIS VEHICLE BACK IN APRIL 2017. EVER SINCE WE PURCHASED THE VEHICLE WE HAVE BEEN HAVING TRANSMISSION ISSUES, RESULTING IN THE VEHICLE STALLING WHEN PULLING ONTO THE HIGHWAY. THE VEHICLE IS SHIFTING VERY BIZARRE AND MY HUSBAND AND I BOTH FEEL EERIE TO OPERATE THE VEHICLE EVEN FOR SHORT DISTANCES. WE HAVE BEEN TO THE DEALERSHIP AROUND 12-15 TIMES AND EACH TIME LEAVE WITH NO RESOLUTION OR CARE. WE GO TO THE HUMBLE HYUNDAI IN TEXAS. WE HAVE HAD SO MANY SITUATIONS WHERE THEY JUST SEND US HOME, PUT US IN A LOANER WHILE THE CAR STAYS PARKED, ETC. WE HAVE PULLED ONTO THE HIGHWAY AND COME TO A COMPLETE STOP AND TRAFFIC HAD TO STOP SO THEY WOULDN'T HIT US, WE HAVE HAD TO PULL OVER AND PUT THE HAZARD LIGHTS ON, WE ALSO HAVE ONE INCIDENT ON FILM. I JUST DON'T WANT TO CONTINUE WITH THIS VEHICLE AND/OR THE COMPANY BECAUSE I FEEL LIKE WE HAVE BEEN PUT ON THE BACK BURNER AND OUR LIVES DON'T MATTER, ONLY OUR MONEY. PLEASE FEEL FREE TO CONTACT ME THROUGH EMAIL DURING BUSINESS HOURS DUE TO MY JOB. [XXX] MY CELL PHONE IS [XXX]- I AM AVAILABLE BEFORE 8 AND AFTER 5:30 .. ATTACHED IS 1 OF MANY REPAIR ORDERS THAT THEY GAVE US AND SENT US AWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11016205
Recall Date: Aug 18, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR OCCASIONALLY WILL NOT RESPOND TO THROTTLE INPUT AND I'M UNABLE TO ACCELERATE. VERY DANGEROUS IF TRYING TO MERGE INTO ONCOMING TRAFFIC.
Corrective Action:
MY CAR OCCASIONALLY WILL NOT RESPOND TO THROTTLE INPUT AND I'M UNABLE TO ACCELERATE. VERY DANGEROUS IF TRYING TO MERGE INTO ONCOMING TRAFFIC.
Additional Notes:
MY CAR OCCASIONALLY WILL NOT RESPOND TO THROTTLE INPUT AND I'M UNABLE TO ACCELERATE. VERY DANGEROUS IF TRYING TO MERGE INTO ONCOMING TRAFFIC.
Mfg Campaign: 11015796
Recall Date: Aug 16, 2017
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WAS DRIVING 70 DOWN THE INTERSTATE WHEN SUDDENLY HEARD WHAT SOUNDED LIKE A SHOTGUN AND THEN HEARD AIR AND GLASS WENT DOWN MY BACK. SAW GLASS ROLL DOWN THE BACK WINDOW. PULLED OVER ONLY TO FIND THE SUNROOF WAS ALMOST COMPLETELY GONE.
Corrective Action:
WAS DRIVING 70 DOWN THE INTERSTATE WHEN SUDDENLY HEARD WHAT SOUNDED LIKE A SHOTGUN AND THEN HEARD AIR AND GLASS WENT DOWN MY BACK. SAW GLASS ROLL DOWN THE BACK WINDOW. PULLED OVER ONLY TO FIND THE SUNROOF WAS ALMOST COMPLETELY GONE.
Additional Notes:
WAS DRIVING 70 DOWN THE INTERSTATE WHEN SUDDENLY HEARD WHAT SOUNDED LIKE A SHOTGUN AND THEN HEARD AIR AND GLASS WENT DOWN MY BACK. SAW GLASS ROLL DOWN THE BACK WINDOW. PULLED OVER ONLY TO FIND THE SUNROOF WAS ALMOST COMPLETELY GONE.
Mfg Campaign: 11012709
Recall Date: Aug 3, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE DCT TRANSMISSION SLIPS OUT OF GEAR AND OVER REVS CONSTANTLY. WHEN YOU TRY TO ACCELERATE THE CAR WILL SHIFT GEARS AND USUALLY DURING THE 2ND TO 3RD GEAR SHIFT THE TRANSMISSION MISSING AND YOUR RPMS SHOOT. ONCE REVS COME DOWN THE CAR SLIPS INTO GEAR. VERY DANGEROUS IN TRAFFIC BECAUSE YOU CAN PULL OUT OF A DRIVEWAY OR ENTER A ROAD AND THEN NO POWER BECAUSE THE GEAR SLIPPED. DEALERS WAS INFORMED AND AN UPDATE WAS APPLIED TO THE ECU. WORKED FOR A SHORT PERIOD AND NOW CAR DOES IT AGAIN.
Corrective Action:
THE DCT TRANSMISSION SLIPS OUT OF GEAR AND OVER REVS CONSTANTLY. WHEN YOU TRY TO ACCELERATE THE CAR WILL SHIFT GEARS AND USUALLY DURING THE 2ND TO 3RD GEAR SHIFT THE TRANSMISSION MISSING AND YOUR RPMS SHOOT. ONCE REVS COME DOWN THE CAR SLIPS INTO GEAR. VERY DANGEROUS IN TRAFFIC BECAUSE YOU CAN PULL OUT OF A DRIVEWAY OR ENTER A ROAD AND THEN NO POWER BECAUSE THE GEAR SLIPPED. DEALERS WAS INFORMED AND AN UPDATE WAS APPLIED TO THE ECU. WORKED FOR A SHORT PERIOD AND NOW CAR DOES IT AGAIN.
Additional Notes:
THE DCT TRANSMISSION SLIPS OUT OF GEAR AND OVER REVS CONSTANTLY. WHEN YOU TRY TO ACCELERATE THE CAR WILL SHIFT GEARS AND USUALLY DURING THE 2ND TO 3RD GEAR SHIFT THE TRANSMISSION MISSING AND YOUR RPMS SHOOT. ONCE REVS COME DOWN THE CAR SLIPS INTO GEAR. VERY DANGEROUS IN TRAFFIC BECAUSE YOU CAN PULL OUT OF A DRIVEWAY OR ENTER A ROAD AND THEN NO POWER BECAUSE THE GEAR SLIPPED. DEALERS WAS INFORMED AND AN UPDATE WAS APPLIED TO THE ECU. WORKED FOR A SHORT PERIOD AND NOW CAR DOES IT AGAIN.
Mfg Campaign: 11006343
Recall Date: Jul 19, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING AT SLOW SPEEDS AND FOOT OFF OF GAS, ENGINE SCREAMS BUT THE CAR DOES NOT MOVE EVEN THOUGH IT IS IN DRIVE. SLOWLY GOING UP A HILL IN DRIVE ECHO, ENGINE DIES AS I PRESS DOWN ON GAS PEDAL.
Corrective Action:
DRIVING AT SLOW SPEEDS AND FOOT OFF OF GAS, ENGINE SCREAMS BUT THE CAR DOES NOT MOVE EVEN THOUGH IT IS IN DRIVE. SLOWLY GOING UP A HILL IN DRIVE ECHO, ENGINE DIES AS I PRESS DOWN ON GAS PEDAL.
Additional Notes:
DRIVING AT SLOW SPEEDS AND FOOT OFF OF GAS, ENGINE SCREAMS BUT THE CAR DOES NOT MOVE EVEN THOUGH IT IS IN DRIVE. SLOWLY GOING UP A HILL IN DRIVE ECHO, ENGINE DIES AS I PRESS DOWN ON GAS PEDAL.
Mfg Campaign: 11000489
Recall Date: Jun 21, 2017
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IVE BEEN BATTLING WITH THE DESLERSHIP AT COLLEGE PARK HYUNDAI FOR ABOUT 7 MONTHS ABOUT MY CAR NOT READING TO GO INTO REVERSE. THE DEALERSHIP FIXED THE CAR ONCE AND TOLD ME IT WAS FIXED. 2 WEEKS AFTER THE REPAIR THE CAR STARING HAVING THE SAME PROBLEMS AND BECAUSE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM THEY TOLD ME THEY COULD NOT DO ANYTHING ABOUT IT. IVE CALLED CORPORATE AND THEY HAVE TOLD ME THE SAME EXACT THING. THE ONLY THING THEY TOLD ME WAS TO TRADE IN THE CAR AND PAY A DOWN PAYMENT. IM LOSING ALL MY MONEY ON A CAR THAT HASNT WORKED PROPERLY SINCE I BOUGHT IT. I BOUGHT THE CAR AUGUST 30,2016 AND ITS NOW APRIL 7,2017. I HAVE A VIDEO AND A LOG BOOK OF WHEN IVE CALLED AND TAKEN THE CAR TO THE DEALERSHIP ABOUT THE ISSUE. IT SEEMS LIKE THEY DO NOT CARE FOR THE CUSTOMERS SAFTEY OR ABOUT THE LOSS IM TAKING FOR A CAR THAT NEVER WORKED PROPERLY WHEN I BOUGHT. HYUNDAI REFUSES TO HELP ME OR GIVE ME A NEW CAR WITHOUT PAYING. HELP ME.
Corrective Action:
IVE BEEN BATTLING WITH THE DESLERSHIP AT COLLEGE PARK HYUNDAI FOR ABOUT 7 MONTHS ABOUT MY CAR NOT READING TO GO INTO REVERSE. THE DEALERSHIP FIXED THE CAR ONCE AND TOLD ME IT WAS FIXED. 2 WEEKS AFTER THE REPAIR THE CAR STARING HAVING THE SAME PROBLEMS AND BECAUSE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM THEY TOLD ME THEY COULD NOT DO ANYTHING ABOUT IT. IVE CALLED CORPORATE AND THEY HAVE TOLD ME THE SAME EXACT THING. THE ONLY THING THEY TOLD ME WAS TO TRADE IN THE CAR AND PAY A DOWN PAYMENT. IM LOSING ALL MY MONEY ON A CAR THAT HASNT WORKED PROPERLY SINCE I BOUGHT IT. I BOUGHT THE CAR AUGUST 30,2016 AND ITS NOW APRIL 7,2017. I HAVE A VIDEO AND A LOG BOOK OF WHEN IVE CALLED AND TAKEN THE CAR TO THE DEALERSHIP ABOUT THE ISSUE. IT SEEMS LIKE THEY DO NOT CARE FOR THE CUSTOMERS SAFTEY OR ABOUT THE LOSS IM TAKING FOR A CAR THAT NEVER WORKED PROPERLY WHEN I BOUGHT. HYUNDAI REFUSES TO HELP ME OR GIVE ME A NEW CAR WITHOUT PAYING. HELP ME.
Additional Notes:
IVE BEEN BATTLING WITH THE DESLERSHIP AT COLLEGE PARK HYUNDAI FOR ABOUT 7 MONTHS ABOUT MY CAR NOT READING TO GO INTO REVERSE. THE DEALERSHIP FIXED THE CAR ONCE AND TOLD ME IT WAS FIXED. 2 WEEKS AFTER THE REPAIR THE CAR STARING HAVING THE SAME PROBLEMS AND BECAUSE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM THEY TOLD ME THEY COULD NOT DO ANYTHING ABOUT IT. IVE CALLED CORPORATE AND THEY HAVE TOLD ME THE SAME EXACT THING. THE ONLY THING THEY TOLD ME WAS TO TRADE IN THE CAR AND PAY A DOWN PAYMENT. IM LOSING ALL MY MONEY ON A CAR THAT HASNT WORKED PROPERLY SINCE I BOUGHT IT. I BOUGHT THE CAR AUGUST 30,2016 AND ITS NOW APRIL 7,2017. I HAVE A VIDEO AND A LOG BOOK OF WHEN IVE CALLED AND TAKEN THE CAR TO THE DEALERSHIP ABOUT THE ISSUE. IT SEEMS LIKE THEY DO NOT CARE FOR THE CUSTOMERS SAFTEY OR ABOUT THE LOSS IM TAKING FOR A CAR THAT NEVER WORKED PROPERLY WHEN I BOUGHT. HYUNDAI REFUSES TO HELP ME OR GIVE ME A NEW CAR WITHOUT PAYING. HELP ME.
Mfg Campaign: 10971105
Recall Date: Apr 7, 2017
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE RPM'S REV TO 6500, BUT THE CAR DOES NOT MOVE. WHEN TRYING TO ENTER THE EXPRESS WAY CAR DOES NOT SHIFT RIGHT, RPM REVS TO 6500, AND DOES NOT SHIFT TO THE NEXT GEAR. I FEAR FOR MY LIFE WHEN ENTERING ANY HIGHWAY. THE CAR CAN'T EVEN PASS ANOTHER VEHICLE GOING 40MPH. DEALER SAYS NOTHING IS WRONG!!! ALSO WHEN TURNING A CORNER VEHICLE HESITATES TO ACCELERATE, THIS IS A VERY DANGEROUS VEHICLE, I DO NOT FEEL SAFE WHEN I DRIVE IT. SOMETHING IS WRONG WITH THE ELECTRONIC SHIFTING MODULE I THINK. I HOPE THAT THIS COMPLAINT WILL LET OTHERS KNOW THAT THIS VEHICLE HAS ACCELERATION ISSUES. THE DEALER TOLD ME ON MY LAST VISIT THE EVERYONE COMPLAINS ABOUT THIS SAME ISSUE.
Corrective Action:
THE RPM'S REV TO 6500, BUT THE CAR DOES NOT MOVE. WHEN TRYING TO ENTER THE EXPRESS WAY CAR DOES NOT SHIFT RIGHT, RPM REVS TO 6500, AND DOES NOT SHIFT TO THE NEXT GEAR. I FEAR FOR MY LIFE WHEN ENTERING ANY HIGHWAY. THE CAR CAN'T EVEN PASS ANOTHER VEHICLE GOING 40MPH. DEALER SAYS NOTHING IS WRONG!!! ALSO WHEN TURNING A CORNER VEHICLE HESITATES TO ACCELERATE, THIS IS A VERY DANGEROUS VEHICLE, I DO NOT FEEL SAFE WHEN I DRIVE IT. SOMETHING IS WRONG WITH THE ELECTRONIC SHIFTING MODULE I THINK. I HOPE THAT THIS COMPLAINT WILL LET OTHERS KNOW THAT THIS VEHICLE HAS ACCELERATION ISSUES. THE DEALER TOLD ME ON MY LAST VISIT THE EVERYONE COMPLAINS ABOUT THIS SAME ISSUE.
Additional Notes:
THE RPM'S REV TO 6500, BUT THE CAR DOES NOT MOVE. WHEN TRYING TO ENTER THE EXPRESS WAY CAR DOES NOT SHIFT RIGHT, RPM REVS TO 6500, AND DOES NOT SHIFT TO THE NEXT GEAR. I FEAR FOR MY LIFE WHEN ENTERING ANY HIGHWAY. THE CAR CAN'T EVEN PASS ANOTHER VEHICLE GOING 40MPH. DEALER SAYS NOTHING IS WRONG!!! ALSO WHEN TURNING A CORNER VEHICLE HESITATES TO ACCELERATE, THIS IS A VERY DANGEROUS VEHICLE, I DO NOT FEEL SAFE WHEN I DRIVE IT. SOMETHING IS WRONG WITH THE ELECTRONIC SHIFTING MODULE I THINK. I HOPE THAT THIS COMPLAINT WILL LET OTHERS KNOW THAT THIS VEHICLE HAS ACCELERATION ISSUES. THE DEALER TOLD ME ON MY LAST VISIT THE EVERYONE COMPLAINS ABOUT THIS SAME ISSUE.
Mfg Campaign: 10956970
Recall Date: Feb 25, 2017
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
I WAS DRIVING ~60 MPH ON A NEW/SMOOTH HIGHWAY (I-60 IN MESA) THAT WAS EMPTY (NO CARS WERE IN FRONT OF ME FOR AT LEAST 2 MILES). THE SUNROOF/PANORAMIC-ROOF SUDDENLY SHATTERED (EXPLODED) AND THE GLASS FLEW EVERYWHERE. GLASS FELL ON MY HEAD, EVERYWHERE IN THE CAR AND EVEN DAMAGED THE CAR ANTENNA AND SPOILER (ON THE OUTSIDE OF THE CAR). THE TEMPERATURE WAS ~60 DEGREES F, THERE WERE NO ROCKS/DEBRIS FLYING AROUND AND THE CAR WAS DRIVING SMOOTHLY (NO BUMPS ON THE ROAD). THE DEALERSHIP IS TELLING ME A ROCK HIT IT (EVEN THOUGH THERE IS NO EVIDENCE) AND ARE MAKING ME COVER THE REPAIRS! THIS IS NOT RIGHT. *TR
Corrective Action:
I WAS DRIVING ~60 MPH ON A NEW/SMOOTH HIGHWAY (I-60 IN MESA) THAT WAS EMPTY (NO CARS WERE IN FRONT OF ME FOR AT LEAST 2 MILES). THE SUNROOF/PANORAMIC-ROOF SUDDENLY SHATTERED (EXPLODED) AND THE GLASS FLEW EVERYWHERE. GLASS FELL ON MY HEAD, EVERYWHERE IN THE CAR AND EVEN DAMAGED THE CAR ANTENNA AND SPOILER (ON THE OUTSIDE OF THE CAR). THE TEMPERATURE WAS ~60 DEGREES F, THERE WERE NO ROCKS/DEBRIS FLYING AROUND AND THE CAR WAS DRIVING SMOOTHLY (NO BUMPS ON THE ROAD). THE DEALERSHIP IS TELLING ME A ROCK HIT IT (EVEN THOUGH THERE IS NO EVIDENCE) AND ARE MAKING ME COVER THE REPAIRS! THIS IS NOT RIGHT. *TR
Additional Notes:
I WAS DRIVING ~60 MPH ON A NEW/SMOOTH HIGHWAY (I-60 IN MESA) THAT WAS EMPTY (NO CARS WERE IN FRONT OF ME FOR AT LEAST 2 MILES). THE SUNROOF/PANORAMIC-ROOF SUDDENLY SHATTERED (EXPLODED) AND THE GLASS FLEW EVERYWHERE. GLASS FELL ON MY HEAD, EVERYWHERE IN THE CAR AND EVEN DAMAGED THE CAR ANTENNA AND SPOILER (ON THE OUTSIDE OF THE CAR). THE TEMPERATURE WAS ~60 DEGREES F, THERE WERE NO ROCKS/DEBRIS FLYING AROUND AND THE CAR WAS DRIVING SMOOTHLY (NO BUMPS ON THE ROAD). THE DEALERSHIP IS TELLING ME A ROCK HIT IT (EVEN THOUGH THERE IS NO EVIDENCE) AND ARE MAKING ME COVER THE REPAIRS! THIS IS NOT RIGHT. *TR
Mfg Campaign: 10947934
Recall Date: Jan 27, 2017
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS DRIVING ~60 MPH ON A NEW/SMOOTH HIGHWAY (I-60 IN MESA) THAT WAS EMPTY (NO CARS WERE IN FRONT OF ME FOR AT LEAST 2 MILES). THE SUNROOF/PANORAMIC-ROOF SUDDENLY SHATTERED (EXPLODED) AND THE GLASS FLEW EVERYWHERE. GLASS FELL ON MY HEAD, EVERYWHERE IN THE CAR AND EVEN DAMAGED THE CAR ANTENNA AND SPOILER (ON THE OUTSIDE OF THE CAR). THE TEMPERATURE WAS ~60 DEGREES F, THERE WERE NO ROCKS/DEBRIS FLYING AROUND AND THE CAR WAS DRIVING SMOOTHLY (NO BUMPS ON THE ROAD). THE DEALERSHIP IS TELLING ME A ROCK HIT IT (EVEN THOUGH THERE IS NO EVIDENCE) AND ARE MAKING ME COVER THE REPAIRS! THIS IS NOT RIGHT. *TR
Corrective Action:
I WAS DRIVING ~60 MPH ON A NEW/SMOOTH HIGHWAY (I-60 IN MESA) THAT WAS EMPTY (NO CARS WERE IN FRONT OF ME FOR AT LEAST 2 MILES). THE SUNROOF/PANORAMIC-ROOF SUDDENLY SHATTERED (EXPLODED) AND THE GLASS FLEW EVERYWHERE. GLASS FELL ON MY HEAD, EVERYWHERE IN THE CAR AND EVEN DAMAGED THE CAR ANTENNA AND SPOILER (ON THE OUTSIDE OF THE CAR). THE TEMPERATURE WAS ~60 DEGREES F, THERE WERE NO ROCKS/DEBRIS FLYING AROUND AND THE CAR WAS DRIVING SMOOTHLY (NO BUMPS ON THE ROAD). THE DEALERSHIP IS TELLING ME A ROCK HIT IT (EVEN THOUGH THERE IS NO EVIDENCE) AND ARE MAKING ME COVER THE REPAIRS! THIS IS NOT RIGHT. *TR
Additional Notes:
I WAS DRIVING ~60 MPH ON A NEW/SMOOTH HIGHWAY (I-60 IN MESA) THAT WAS EMPTY (NO CARS WERE IN FRONT OF ME FOR AT LEAST 2 MILES). THE SUNROOF/PANORAMIC-ROOF SUDDENLY SHATTERED (EXPLODED) AND THE GLASS FLEW EVERYWHERE. GLASS FELL ON MY HEAD, EVERYWHERE IN THE CAR AND EVEN DAMAGED THE CAR ANTENNA AND SPOILER (ON THE OUTSIDE OF THE CAR). THE TEMPERATURE WAS ~60 DEGREES F, THERE WERE NO ROCKS/DEBRIS FLYING AROUND AND THE CAR WAS DRIVING SMOOTHLY (NO BUMPS ON THE ROAD). THE DEALERSHIP IS TELLING ME A ROCK HIT IT (EVEN THOUGH THERE IS NO EVIDENCE) AND ARE MAKING ME COVER THE REPAIRS! THIS IS NOT RIGHT. *TR
Mfg Campaign: 10947934
Recall Date: Jan 27, 2017
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE SHATTERED GLASS PIECES DAMAGED THE BODY OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 438. UPDATED 03/01/17*LJ THE CONSUMER STATED THE SUN ROOF WAS REPAIRED. THE DEALER DECLINED TO REPAIR THE DAMAGES TO THE BODY OF THE VEHICLE. UPDATED 09/15/2017*JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE SHATTERED GLASS PIECES DAMAGED THE BODY OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 438. UPDATED 03/01/17*LJ THE CONSUMER STATED THE SUN ROOF WAS REPAIRED. THE DEALER DECLINED TO REPAIR THE DAMAGES TO THE BODY OF THE VEHICLE. UPDATED 09/15/2017*JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE SHATTERED GLASS PIECES DAMAGED THE BODY OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 438. UPDATED 03/01/17*LJ THE CONSUMER STATED THE SUN ROOF WAS REPAIRED. THE DEALER DECLINED TO REPAIR THE DAMAGES TO THE BODY OF THE VEHICLE. UPDATED 09/15/2017*JS
Mfg Campaign: 10944558
Recall Date: Jan 12, 2017
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE SHATTERED GLASS PIECES DAMAGED THE BODY OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 438. UPDATED 03/01/17*LJ THE CONSUMER STATED THE SUN ROOF WAS REPAIRED. THE DEALER DECLINED TO REPAIR THE DAMAGES TO THE BODY OF THE VEHICLE. UPDATED 09/15/2017*JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE SHATTERED GLASS PIECES DAMAGED THE BODY OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 438. UPDATED 03/01/17*LJ THE CONSUMER STATED THE SUN ROOF WAS REPAIRED. THE DEALER DECLINED TO REPAIR THE DAMAGES TO THE BODY OF THE VEHICLE. UPDATED 09/15/2017*JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE SHATTERED GLASS PIECES DAMAGED THE BODY OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 438. UPDATED 03/01/17*LJ THE CONSUMER STATED THE SUN ROOF WAS REPAIRED. THE DEALER DECLINED TO REPAIR THE DAMAGES TO THE BODY OF THE VEHICLE. UPDATED 09/15/2017*JS
Mfg Campaign: 10944558
Recall Date: Jan 12, 2017
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT TIMES STARTING FROM A DEAD STOP WHEN ACCELERATING TO PULL INTO ON COMING TRAFFIC THE ENGINE RPM WILL GO AS HIGH AS 6000 RPM AND AS FAR AS MY MPH WILL BE APPROXIMATELY 10 TO 15 MPH AND IT SEEMS AS THE TRANSMISSION IS NOT ENGAGING. LAST TIME THIS OCCURRED I WAS THIS ISSUE NEARLY CAUSED AN ACCIDENT . I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP WITHOUT ANY PROBLEMS FOUND. THIS CONDITION CONCERNS ME BECAUSE I NEVER KNOW WHEN THIS PROBLEM WILL ARISE. WITH A LOW MILEAGE CAR AT JUST OVER 6300 MILES IT MAKES ME VERY ANXIOUS THAT I COULD POSSIBLY IN A SERIOUS ACCIDENT
Corrective Action:
AT TIMES STARTING FROM A DEAD STOP WHEN ACCELERATING TO PULL INTO ON COMING TRAFFIC THE ENGINE RPM WILL GO AS HIGH AS 6000 RPM AND AS FAR AS MY MPH WILL BE APPROXIMATELY 10 TO 15 MPH AND IT SEEMS AS THE TRANSMISSION IS NOT ENGAGING. LAST TIME THIS OCCURRED I WAS THIS ISSUE NEARLY CAUSED AN ACCIDENT . I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP WITHOUT ANY PROBLEMS FOUND. THIS CONDITION CONCERNS ME BECAUSE I NEVER KNOW WHEN THIS PROBLEM WILL ARISE. WITH A LOW MILEAGE CAR AT JUST OVER 6300 MILES IT MAKES ME VERY ANXIOUS THAT I COULD POSSIBLY IN A SERIOUS ACCIDENT
Additional Notes:
AT TIMES STARTING FROM A DEAD STOP WHEN ACCELERATING TO PULL INTO ON COMING TRAFFIC THE ENGINE RPM WILL GO AS HIGH AS 6000 RPM AND AS FAR AS MY MPH WILL BE APPROXIMATELY 10 TO 15 MPH AND IT SEEMS AS THE TRANSMISSION IS NOT ENGAGING. LAST TIME THIS OCCURRED I WAS THIS ISSUE NEARLY CAUSED AN ACCIDENT . I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP WITHOUT ANY PROBLEMS FOUND. THIS CONDITION CONCERNS ME BECAUSE I NEVER KNOW WHEN THIS PROBLEM WILL ARISE. WITH A LOW MILEAGE CAR AT JUST OVER 6300 MILES IT MAKES ME VERY ANXIOUS THAT I COULD POSSIBLY IN A SERIOUS ACCIDENT
Mfg Campaign: 10939111
Recall Date: Jan 2, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
FILING 2ND COMPLAINT. HUGE SAFETY ISSUES STILL OCCURRING WITH HYUNDAI'S DUAL CLUTCH TRANSMISSION. 2016 TUCSON DCT WAS RECALLED, AND STILL DID NOT RESOLVE THESE ISSUES. MY 2016 VELOSTER TURBO DCT WAS NEVER RECALLED AND HAS IDENTICAL ISSUES. MULTIPLE PARTS REPLACED FOR TRANSMISSION WHICH DID NOT RESOLVE. ENTIRE TRANSMISSION AND TCM REPLACED AND ISSUE STARTED HAPPENING AGAIN ON NEW TRANSMISSION/TCM. HYUNDAI STILL NOT ACKNOWLEDGING ISSUE OR KNOW WHAT'S WRONG/HOW TO FIX. VEHICLE HAS ALREADY BEEN IN SERVICE FOR OVER 80 DAYS. HAVE 2 VIDEOS ON YOUTUBE OF ISSUE OCCURRING, AND ~8 MORE VIDEOS OF ISSUE HAPPENING THAT I HAVE NOT UPLOADED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=1Y3ECBR07EM HTTPS://WWW.YOUTUBE.COM/WATCH?V=R5CU6HN9Y5A ISSUE BEING REPORTED BY TUCSON OWNERS AFTER RECALL ON HYUNDAI'S FB PAGE. ISSUE BRING REPORTED WITH VELOSTER DCT ON HYUNDAI'S FB PAGE AS WELL AS VELOSTER FORUMS. EVERYONE BEING TURNED AWAY BECAUSE THE ISSUE IS INTERMITTENT AND HYUNDAI "DOESN'T SEE ANYTHING WRONG/'WORKING AS DESIGNED'". RISKING CAR ACCIDENT HAVING TO DRIVE IT EVERY DAY. VEHICLE PURCHASED IN OCTOBER 2015. ISSUES STARTED HAPPENING IN MARCH 2016. TRANSMISSION/TCM REPLACED IN SEPTEMBER 2016. ISSUES STILL OCCURRING.
Corrective Action:
FILING 2ND COMPLAINT. HUGE SAFETY ISSUES STILL OCCURRING WITH HYUNDAI'S DUAL CLUTCH TRANSMISSION. 2016 TUCSON DCT WAS RECALLED, AND STILL DID NOT RESOLVE THESE ISSUES. MY 2016 VELOSTER TURBO DCT WAS NEVER RECALLED AND HAS IDENTICAL ISSUES. MULTIPLE PARTS REPLACED FOR TRANSMISSION WHICH DID NOT RESOLVE. ENTIRE TRANSMISSION AND TCM REPLACED AND ISSUE STARTED HAPPENING AGAIN ON NEW TRANSMISSION/TCM. HYUNDAI STILL NOT ACKNOWLEDGING ISSUE OR KNOW WHAT'S WRONG/HOW TO FIX. VEHICLE HAS ALREADY BEEN IN SERVICE FOR OVER 80 DAYS. HAVE 2 VIDEOS ON YOUTUBE OF ISSUE OCCURRING, AND ~8 MORE VIDEOS OF ISSUE HAPPENING THAT I HAVE NOT UPLOADED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=1Y3ECBR07EM HTTPS://WWW.YOUTUBE.COM/WATCH?V=R5CU6HN9Y5A ISSUE BEING REPORTED BY TUCSON OWNERS AFTER RECALL ON HYUNDAI'S FB PAGE. ISSUE BRING REPORTED WITH VELOSTER DCT ON HYUNDAI'S FB PAGE AS WELL AS VELOSTER FORUMS. EVERYONE BEING TURNED AWAY BECAUSE THE ISSUE IS INTERMITTENT AND HYUNDAI "DOESN'T SEE ANYTHING WRONG/'WORKING AS DESIGNED'". RISKING CAR ACCIDENT HAVING TO DRIVE IT EVERY DAY. VEHICLE PURCHASED IN OCTOBER 2015. ISSUES STARTED HAPPENING IN MARCH 2016. TRANSMISSION/TCM REPLACED IN SEPTEMBER 2016. ISSUES STILL OCCURRING.
Additional Notes:
FILING 2ND COMPLAINT. HUGE SAFETY ISSUES STILL OCCURRING WITH HYUNDAI'S DUAL CLUTCH TRANSMISSION. 2016 TUCSON DCT WAS RECALLED, AND STILL DID NOT RESOLVE THESE ISSUES. MY 2016 VELOSTER TURBO DCT WAS NEVER RECALLED AND HAS IDENTICAL ISSUES. MULTIPLE PARTS REPLACED FOR TRANSMISSION WHICH DID NOT RESOLVE. ENTIRE TRANSMISSION AND TCM REPLACED AND ISSUE STARTED HAPPENING AGAIN ON NEW TRANSMISSION/TCM. HYUNDAI STILL NOT ACKNOWLEDGING ISSUE OR KNOW WHAT'S WRONG/HOW TO FIX. VEHICLE HAS ALREADY BEEN IN SERVICE FOR OVER 80 DAYS. HAVE 2 VIDEOS ON YOUTUBE OF ISSUE OCCURRING, AND ~8 MORE VIDEOS OF ISSUE HAPPENING THAT I HAVE NOT UPLOADED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=1Y3ECBR07EM HTTPS://WWW.YOUTUBE.COM/WATCH?V=R5CU6HN9Y5A ISSUE BEING REPORTED BY TUCSON OWNERS AFTER RECALL ON HYUNDAI'S FB PAGE. ISSUE BRING REPORTED WITH VELOSTER DCT ON HYUNDAI'S FB PAGE AS WELL AS VELOSTER FORUMS. EVERYONE BEING TURNED AWAY BECAUSE THE ISSUE IS INTERMITTENT AND HYUNDAI "DOESN'T SEE ANYTHING WRONG/'WORKING AS DESIGNED'". RISKING CAR ACCIDENT HAVING TO DRIVE IT EVERY DAY. VEHICLE PURCHASED IN OCTOBER 2015. ISSUES STARTED HAPPENING IN MARCH 2016. TRANSMISSION/TCM REPLACED IN SEPTEMBER 2016. ISSUES STILL OCCURRING.
Mfg Campaign: 10925459
Recall Date: Nov 10, 2016
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WHEN THE CAR IS STOPPED AT A LIGHT OR IN TRAFFIC WITH THE FOOT ON THE BREAK WHEN YOU RELEASE YOUR FOOT OFF THE BREAK THE CAR LURCHES FORWARD - MUST BE SOMETHING WITH THE NEW DUAL CLUTCH 7-SPEED TRANSMISSION. PLEASE HYUNDAI FIX THIS BEFORE SOMEONE GETS HURT OR KILLED
Corrective Action:
WHEN THE CAR IS STOPPED AT A LIGHT OR IN TRAFFIC WITH THE FOOT ON THE BREAK WHEN YOU RELEASE YOUR FOOT OFF THE BREAK THE CAR LURCHES FORWARD - MUST BE SOMETHING WITH THE NEW DUAL CLUTCH 7-SPEED TRANSMISSION. PLEASE HYUNDAI FIX THIS BEFORE SOMEONE GETS HURT OR KILLED
Additional Notes:
WHEN THE CAR IS STOPPED AT A LIGHT OR IN TRAFFIC WITH THE FOOT ON THE BREAK WHEN YOU RELEASE YOUR FOOT OFF THE BREAK THE CAR LURCHES FORWARD - MUST BE SOMETHING WITH THE NEW DUAL CLUTCH 7-SPEED TRANSMISSION. PLEASE HYUNDAI FIX THIS BEFORE SOMEONE GETS HURT OR KILLED
Mfg Campaign: 10915613
Recall Date: Oct 12, 2016
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN THE CAR IS STOPPED AT A LIGHT OR IN TRAFFIC WITH THE FOOT ON THE BREAK WHEN YOU RELEASE YOUR FOOT OFF THE BREAK THE CAR LURCHES FORWARD - MUST BE SOMETHING WITH THE NEW DUAL CLUTCH 7-SPEED TRANSMISSION. PLEASE HYUNDAI FIX THIS BEFORE SOMEONE GETS HURT OR KILLED
Corrective Action:
WHEN THE CAR IS STOPPED AT A LIGHT OR IN TRAFFIC WITH THE FOOT ON THE BREAK WHEN YOU RELEASE YOUR FOOT OFF THE BREAK THE CAR LURCHES FORWARD - MUST BE SOMETHING WITH THE NEW DUAL CLUTCH 7-SPEED TRANSMISSION. PLEASE HYUNDAI FIX THIS BEFORE SOMEONE GETS HURT OR KILLED
Additional Notes:
WHEN THE CAR IS STOPPED AT A LIGHT OR IN TRAFFIC WITH THE FOOT ON THE BREAK WHEN YOU RELEASE YOUR FOOT OFF THE BREAK THE CAR LURCHES FORWARD - MUST BE SOMETHING WITH THE NEW DUAL CLUTCH 7-SPEED TRANSMISSION. PLEASE HYUNDAI FIX THIS BEFORE SOMEONE GETS HURT OR KILLED
Mfg Campaign: 10915613
Recall Date: Oct 12, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN THE CAR IS STOPPED AT A LIGHT OR IN TRAFFIC WITH THE FOOT ON THE BREAK WHEN YOU RELEASE YOUR FOOT OFF THE BREAK THE CAR LURCHES FORWARD - MUST BE SOMETHING WITH THE NEW DUAL CLUTCH 7-SPEED TRANSMISSION. PLEASE HYUNDAI FIX THIS BEFORE SOMEONE GETS HURT OR KILLED
Corrective Action:
WHEN THE CAR IS STOPPED AT A LIGHT OR IN TRAFFIC WITH THE FOOT ON THE BREAK WHEN YOU RELEASE YOUR FOOT OFF THE BREAK THE CAR LURCHES FORWARD - MUST BE SOMETHING WITH THE NEW DUAL CLUTCH 7-SPEED TRANSMISSION. PLEASE HYUNDAI FIX THIS BEFORE SOMEONE GETS HURT OR KILLED
Additional Notes:
WHEN THE CAR IS STOPPED AT A LIGHT OR IN TRAFFIC WITH THE FOOT ON THE BREAK WHEN YOU RELEASE YOUR FOOT OFF THE BREAK THE CAR LURCHES FORWARD - MUST BE SOMETHING WITH THE NEW DUAL CLUTCH 7-SPEED TRANSMISSION. PLEASE HYUNDAI FIX THIS BEFORE SOMEONE GETS HURT OR KILLED
Mfg Campaign: 10915613
Recall Date: Oct 12, 2016
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