Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 198
Recall Date: Dec 1, 2020
Consumer Complaints
273 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Shortly after finishing major repairs at my local dealer, I started to expirience, what I believe, now, to be a "low-end engine knock". Engine knock can usually occur due to oil starvation, where the connecting rod bearings are worn and debris enters the engine. So, I brought my car back to the dealer to ask them what this strange noise was I was hearing; I asked them if it could be the brand new clutch, or their equipment they left in the engine bay for me. They gave me an answer and it was to not drive the car anymore. One employee of the dealer even suggested "wrapping it around a telephone pole"... They told me what the repairs would cost and I had not qualified for a warranty extention so I left. I acquired a definitive diagnostic elsewhere and was shown the gravity of the situation. My oil filter had caught pieces of the engine and it was dubbed an engine knock. This incident took me completely by surprise. I regularly changed my oil and never saw my levels get so low that they would be considered empty. I have only owned the car for 5 years and it being only 8 years old, I was hoping to enjoy the driving expirience for years to come. That sensation has been replaced with apprehension and possible engine fire... how do I afford to buy a new car every 5 years if I can't drive the one I have now??
Corrective Action:
Shortly after finishing major repairs at my local dealer, I started to expirience, what I believe, now, to be a "low-end engine knock". Engine knock can usually occur due to oil starvation, where the connecting rod bearings are worn and debris enters the engine. So, I brought my car back to the dealer to ask them what this strange noise was I was hearing; I asked them if it could be the brand new clutch, or their equipment they left in the engine bay for me. They gave me an answer and it was to not drive the car anymore. One employee of the dealer even suggested "wrapping it around a telephone pole"... They told me what the repairs would cost and I had not qualified for a warranty extention so I left. I acquired a definitive diagnostic elsewhere and was shown the gravity of the situation. My oil filter had caught pieces of the engine and it was dubbed an engine knock. This incident took me completely by surprise. I regularly changed my oil and never saw my levels get so low that they would be considered empty. I have only owned the car for 5 years and it being only 8 years old, I was hoping to enjoy the driving expirience for years to come. That sensation has been replaced with apprehension and possible engine fire... how do I afford to buy a new car every 5 years if I can't drive the one I have now??
Additional Notes:
Shortly after finishing major repairs at my local dealer, I started to expirience, what I believe, now, to be a "low-end engine knock". Engine knock can usually occur due to oil starvation, where the connecting rod bearings are worn and debris enters the engine. So, I brought my car back to the dealer to ask them what this strange noise was I was hearing; I asked them if it could be the brand new clutch, or their equipment they left in the engine bay for me. They gave me an answer and it was to not drive the car anymore. One employee of the dealer even suggested "wrapping it around a telephone pole"... They told me what the repairs would cost and I had not qualified for a warranty extention so I left. I acquired a definitive diagnostic elsewhere and was shown the gravity of the situation. My oil filter had caught pieces of the engine and it was dubbed an engine knock. This incident took me completely by surprise. I regularly changed my oil and never saw my levels get so low that they would be considered empty. I have only owned the car for 5 years and it being only 8 years old, I was hoping to enjoy the driving expirience for years to come. That sensation has been replaced with apprehension and possible engine fire... how do I afford to buy a new car every 5 years if I can't drive the one I have now??
Mfg Campaign: 11621647
Recall Date: Oct 23, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle stalled while driving at an undisclosed speed. No warning light illuminated. The contact also noticed black smoke coming from the vehicle The vehicle was taken to an independent mechanic where it was diagnosed that the rod bearings failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened The approximate failure mileage was 115,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle stalled while driving at an undisclosed speed. No warning light illuminated. The contact also noticed black smoke coming from the vehicle The vehicle was taken to an independent mechanic where it was diagnosed that the rod bearings failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened The approximate failure mileage was 115,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle stalled while driving at an undisclosed speed. No warning light illuminated. The contact also noticed black smoke coming from the vehicle The vehicle was taken to an independent mechanic where it was diagnosed that the rod bearings failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened The approximate failure mileage was 115,000.
Mfg Campaign: 11619358
Recall Date: Oct 11, 2024
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving from a complete stop, the check engine warning light was illuminated. The vehicle was taken to AutoZone, where diagnostic test codes indicated a timing chain failure and other diagnostic test codes were retrieved. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to low engine oil, and the engine needed to be replaced. The dealer informed the contact that 2 quarts of oil was added to the vehicle. The vehicle was then taken to an independent mechanic, where the contact was informed that the engine was overfilled with oil. The mechanic diagnosed the vehicle and determined that the failure was related to the knock sensor. The vehicle was then taken to another dealer, Great Lakes Hyundai of Dublin (2441 Billingsley Rd, Columbus, OH 43235), where it was diagnosed. The dealer informed the contact that no engine failure was found; however, the catalytic convertor needed to be replaced. The vehicle was not repaired. The contact stated while her husband was driving at an undisclosed speed, the vehicle lost motive power, went into LIMP Mode, and failed to exceed 5 MPH. The contact stated that the failure recurred while driving 35-40 MPH. The contact was able to drive to the residence. The contact stated that the vehicle had become undrivable. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they relied on the dealer’ assessment. The failure mileage was approximately 96,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving from a complete stop, the check engine warning light was illuminated. The vehicle was taken to AutoZone, where diagnostic test codes indicated a timing chain failure and other diagnostic test codes were retrieved. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to low engine oil, and the engine needed to be replaced. The dealer informed the contact that 2 quarts of oil was added to the vehicle. The vehicle was then taken to an independent mechanic, where the contact was informed that the engine was overfilled with oil. The mechanic diagnosed the vehicle and determined that the failure was related to the knock sensor. The vehicle was then taken to another dealer, Great Lakes Hyundai of Dublin (2441 Billingsley Rd, Columbus, OH 43235), where it was diagnosed. The dealer informed the contact that no engine failure was found; however, the catalytic convertor needed to be replaced. The vehicle was not repaired. The contact stated while her husband was driving at an undisclosed speed, the vehicle lost motive power, went into LIMP Mode, and failed to exceed 5 MPH. The contact stated that the failure recurred while driving 35-40 MPH. The contact was able to drive to the residence. The contact stated that the vehicle had become undrivable. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they relied on the dealer’ assessment. The failure mileage was approximately 96,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving from a complete stop, the check engine warning light was illuminated. The vehicle was taken to AutoZone, where diagnostic test codes indicated a timing chain failure and other diagnostic test codes were retrieved. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to low engine oil, and the engine needed to be replaced. The dealer informed the contact that 2 quarts of oil was added to the vehicle. The vehicle was then taken to an independent mechanic, where the contact was informed that the engine was overfilled with oil. The mechanic diagnosed the vehicle and determined that the failure was related to the knock sensor. The vehicle was then taken to another dealer, Great Lakes Hyundai of Dublin (2441 Billingsley Rd, Columbus, OH 43235), where it was diagnosed. The dealer informed the contact that no engine failure was found; however, the catalytic convertor needed to be replaced. The vehicle was not repaired. The contact stated while her husband was driving at an undisclosed speed, the vehicle lost motive power, went into LIMP Mode, and failed to exceed 5 MPH. The contact stated that the failure recurred while driving 35-40 MPH. The contact was able to drive to the residence. The contact stated that the vehicle had become undrivable. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they relied on the dealer’ assessment. The failure mileage was approximately 96,000.
Mfg Campaign: 11615405
Recall Date: Sep 19, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On May 13, 2024 my car had it's motor replaced. This was done at no charge by Hyundai of Wesley Chapel (Not where I bought it). The motor was replaced because of a recall (Product Improvement Campaign 966/ Knock Sensor Detection System). On July 28, 2024 my car engine ( the new one they had given me 10 weeks earlier) overheated and broke down. We had the car towed back to Hyundai of Wesley Chapel. They were unable to determine the cause of the engine breaking down, other than that is was leaking coolant. Hyundai is asking me to pay for a diagnostic test, estimated at between $3,000 and $4,000 to determine the cause. We do not want to do that and don't believe we should be held responsible for this cost. We have not been provided with a loaner car. This is a big inconvenience that we need resolved.
Corrective Action:
On May 13, 2024 my car had it's motor replaced. This was done at no charge by Hyundai of Wesley Chapel (Not where I bought it). The motor was replaced because of a recall (Product Improvement Campaign 966/ Knock Sensor Detection System). On July 28, 2024 my car engine ( the new one they had given me 10 weeks earlier) overheated and broke down. We had the car towed back to Hyundai of Wesley Chapel. They were unable to determine the cause of the engine breaking down, other than that is was leaking coolant. Hyundai is asking me to pay for a diagnostic test, estimated at between $3,000 and $4,000 to determine the cause. We do not want to do that and don't believe we should be held responsible for this cost. We have not been provided with a loaner car. This is a big inconvenience that we need resolved.
Additional Notes:
On May 13, 2024 my car had it's motor replaced. This was done at no charge by Hyundai of Wesley Chapel (Not where I bought it). The motor was replaced because of a recall (Product Improvement Campaign 966/ Knock Sensor Detection System). On July 28, 2024 my car engine ( the new one they had given me 10 weeks earlier) overheated and broke down. We had the car towed back to Hyundai of Wesley Chapel. They were unable to determine the cause of the engine breaking down, other than that is was leaking coolant. Hyundai is asking me to pay for a diagnostic test, estimated at between $3,000 and $4,000 to determine the cause. We do not want to do that and don't believe we should be held responsible for this cost. We have not been provided with a loaner car. This is a big inconvenience that we need resolved.
Mfg Campaign: 11613785
Recall Date: Sep 10, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2016 Hyundai Veloster turbo and my AC started making a weird noise coming from my AC controller, I opened and my climate control resistor was burned and smelling and I’m worried about my car getting on fire and I seen this is a common problem in velosters
Corrective Action:
I have a 2016 Hyundai Veloster turbo and my AC started making a weird noise coming from my AC controller, I opened and my climate control resistor was burned and smelling and I’m worried about my car getting on fire and I seen this is a common problem in velosters
Additional Notes:
I have a 2016 Hyundai Veloster turbo and my AC started making a weird noise coming from my AC controller, I opened and my climate control resistor was burned and smelling and I’m worried about my car getting on fire and I seen this is a common problem in velosters
Mfg Campaign: 11608872
Recall Date: Aug 16, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
As I was driving on the highway I started losing power and a warning of transmission over heating appeared on screen. I let the car sit and cool down and when I started it up again the same issue persisted, I had the car towed home. My vehicle is available for inspection upon request. My safety was put at risk since I was driving and highway speed and car just slowed down during rush hour traffic. The vehicle has not been expected at this time.
Corrective Action:
As I was driving on the highway I started losing power and a warning of transmission over heating appeared on screen. I let the car sit and cool down and when I started it up again the same issue persisted, I had the car towed home. My vehicle is available for inspection upon request. My safety was put at risk since I was driving and highway speed and car just slowed down during rush hour traffic. The vehicle has not been expected at this time.
Additional Notes:
As I was driving on the highway I started losing power and a warning of transmission over heating appeared on screen. I let the car sit and cool down and when I started it up again the same issue persisted, I had the car towed home. My vehicle is available for inspection upon request. My safety was put at risk since I was driving and highway speed and car just slowed down during rush hour traffic. The vehicle has not been expected at this time.
Mfg Campaign: 11608332
Recall Date: Aug 13, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
As I was driving on the highway I started losing power and a warning of transmission over heating appeared on screen. I let the car sit and cool down and when I started it up again the same issue persisted, I had the car towed home. My vehicle is available for inspection upon request. My safety was put at risk since I was driving and highway speed and car just slowed down during rush hour traffic. The vehicle has not been expected at this time.
Corrective Action:
As I was driving on the highway I started losing power and a warning of transmission over heating appeared on screen. I let the car sit and cool down and when I started it up again the same issue persisted, I had the car towed home. My vehicle is available for inspection upon request. My safety was put at risk since I was driving and highway speed and car just slowed down during rush hour traffic. The vehicle has not been expected at this time.
Additional Notes:
As I was driving on the highway I started losing power and a warning of transmission over heating appeared on screen. I let the car sit and cool down and when I started it up again the same issue persisted, I had the car towed home. My vehicle is available for inspection upon request. My safety was put at risk since I was driving and highway speed and car just slowed down during rush hour traffic. The vehicle has not been expected at this time.
Mfg Campaign: 11608332
Recall Date: Aug 13, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Rod knocking noise engine.
Corrective Action:
Rod knocking noise engine.
Additional Notes:
Rod knocking noise engine.
Mfg Campaign: 11605005
Recall Date: Jul 28, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
How do I get help with a complaint against Hyundai for non compliance . This is my 2nd engine fire!!
Corrective Action:
How do I get help with a complaint against Hyundai for non compliance . This is my 2nd engine fire!!
Additional Notes:
How do I get help with a complaint against Hyundai for non compliance . This is my 2nd engine fire!!
Mfg Campaign: 11600266
Recall Date: Jul 8, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After noticing a significant shortage of oil, I took my 2016 HYUNDAI Veloster Turbo to get an oil change. There continued to be persistent low oil in my vehicle even after an oil change. I put things under my car to make sure there was no leak and the vehicle maintenance advisor informed me there is no external leak present when getting the oil change. I drove a week and my oil dipstick was already showing significantly low oil in the engine. After contacting Hyundai about this issue, they said I would need to go through the same process with them and they would not be held responsible for billing. This comes at a time where Technical Service Bulletin #23-EM-007H was recently released in December 2023 applying to 4-Cylinder Gasoline Engines. I’m concerned about the safety of myself and others due to the probability of a fire, however I have already paid out of pocket for maintenance that had diagnosed the issue.
Corrective Action:
After noticing a significant shortage of oil, I took my 2016 HYUNDAI Veloster Turbo to get an oil change. There continued to be persistent low oil in my vehicle even after an oil change. I put things under my car to make sure there was no leak and the vehicle maintenance advisor informed me there is no external leak present when getting the oil change. I drove a week and my oil dipstick was already showing significantly low oil in the engine. After contacting Hyundai about this issue, they said I would need to go through the same process with them and they would not be held responsible for billing. This comes at a time where Technical Service Bulletin #23-EM-007H was recently released in December 2023 applying to 4-Cylinder Gasoline Engines. I’m concerned about the safety of myself and others due to the probability of a fire, however I have already paid out of pocket for maintenance that had diagnosed the issue.
Additional Notes:
After noticing a significant shortage of oil, I took my 2016 HYUNDAI Veloster Turbo to get an oil change. There continued to be persistent low oil in my vehicle even after an oil change. I put things under my car to make sure there was no leak and the vehicle maintenance advisor informed me there is no external leak present when getting the oil change. I drove a week and my oil dipstick was already showing significantly low oil in the engine. After contacting Hyundai about this issue, they said I would need to go through the same process with them and they would not be held responsible for billing. This comes at a time where Technical Service Bulletin #23-EM-007H was recently released in December 2023 applying to 4-Cylinder Gasoline Engines. I’m concerned about the safety of myself and others due to the probability of a fire, however I have already paid out of pocket for maintenance that had diagnosed the issue.
Mfg Campaign: 11582773
Recall Date: Apr 13, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Code: P0087 show up when I scanned it. I was driving on freeway and my car lose power suddenly. This could potentially cause accident because it’s was heavy traffic time.
Corrective Action:
Code: P0087 show up when I scanned it. I was driving on freeway and my car lose power suddenly. This could potentially cause accident because it’s was heavy traffic time.
Additional Notes:
Code: P0087 show up when I scanned it. I was driving on freeway and my car lose power suddenly. This could potentially cause accident because it’s was heavy traffic time.
Mfg Campaign: 11582266
Recall Date: Apr 11, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated and responded slowly. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where both catalytic converters were replaced, and the fuel lines were cleaned; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the vehicle was test-driven, and the mechanic informed the contact that the failure could be related to the transmission. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 150,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated and responded slowly. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where both catalytic converters were replaced, and the fuel lines were cleaned; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the vehicle was test-driven, and the mechanic informed the contact that the failure could be related to the transmission. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 150,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated and responded slowly. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where both catalytic converters were replaced, and the fuel lines were cleaned; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the vehicle was test-driven, and the mechanic informed the contact that the failure could be related to the transmission. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 150,000.
Mfg Campaign: 11580609
Recall Date: Apr 2, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated and responded slowly. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where both catalytic converters were replaced, and the fuel lines were cleaned; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the vehicle was test-driven, and the mechanic informed the contact that the failure could be related to the transmission. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 150,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated and responded slowly. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where both catalytic converters were replaced, and the fuel lines were cleaned; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the vehicle was test-driven, and the mechanic informed the contact that the failure could be related to the transmission. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 150,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated and responded slowly. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where both catalytic converters were replaced, and the fuel lines were cleaned; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the vehicle was test-driven, and the mechanic informed the contact that the failure could be related to the transmission. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 150,000.
Mfg Campaign: 11580609
Recall Date: Apr 2, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Knocking on engine. All service necessary for the vehicle has been up to date. Hyundai Dealer has said to wait for a recall. Rod bearing recall has happened and my vehicle was never recalled.
Corrective Action:
Knocking on engine. All service necessary for the vehicle has been up to date. Hyundai Dealer has said to wait for a recall. Rod bearing recall has happened and my vehicle was never recalled.
Additional Notes:
Knocking on engine. All service necessary for the vehicle has been up to date. Hyundai Dealer has said to wait for a recall. Rod bearing recall has happened and my vehicle was never recalled.
Mfg Campaign: 11577695
Recall Date: Mar 15, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Knocking on engine. All service necessary for the vehicle has been up to date. Hyundai Dealer has said to wait for a recall. Rod bearing recall has happened and my vehicle was never recalled.
Corrective Action:
Knocking on engine. All service necessary for the vehicle has been up to date. Hyundai Dealer has said to wait for a recall. Rod bearing recall has happened and my vehicle was never recalled.
Additional Notes:
Knocking on engine. All service necessary for the vehicle has been up to date. Hyundai Dealer has said to wait for a recall. Rod bearing recall has happened and my vehicle was never recalled.
Mfg Campaign: 11577695
Recall Date: Mar 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
There is a recall for 2016 Velosters that is for the engine rods failing. The 2015 to 2016 Hyundai Veloster has been recalled for connecting-rod bearings in the engine that could wear out prematurely and damage the engine1. The 2016 Hyundai Veloster has had several engine-related issues, including excessive oil consumption, going into limp mode, hesitating at acceleration, knocking sound in the engine, poor acceleration, stalling, failure in the timing chain tensioner, rough idling, and oil leaks. Which is exactly what is happening to my car currently. Told me I was not eligible. But I'm not understanding why.
Corrective Action:
There is a recall for 2016 Velosters that is for the engine rods failing. The 2015 to 2016 Hyundai Veloster has been recalled for connecting-rod bearings in the engine that could wear out prematurely and damage the engine1. The 2016 Hyundai Veloster has had several engine-related issues, including excessive oil consumption, going into limp mode, hesitating at acceleration, knocking sound in the engine, poor acceleration, stalling, failure in the timing chain tensioner, rough idling, and oil leaks. Which is exactly what is happening to my car currently. Told me I was not eligible. But I'm not understanding why.
Additional Notes:
There is a recall for 2016 Velosters that is for the engine rods failing. The 2015 to 2016 Hyundai Veloster has been recalled for connecting-rod bearings in the engine that could wear out prematurely and damage the engine1. The 2016 Hyundai Veloster has had several engine-related issues, including excessive oil consumption, going into limp mode, hesitating at acceleration, knocking sound in the engine, poor acceleration, stalling, failure in the timing chain tensioner, rough idling, and oil leaks. Which is exactly what is happening to my car currently. Told me I was not eligible. But I'm not understanding why.
Mfg Campaign: 11575270
Recall Date: Mar 4, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Cylinder one lost compression. My mechanic pulled the engine apart and found the valve broke, a piece of the valve broke off. Compression test was only at 30 lb. in cylinder one. cylinder two had 120 lb., cylinder three had 130 lb., cylinder 4 had 149 lb. This Car had oil changes done every 3k to 4k miles with full synthetic. Never raced and always driven properly. 121k miles and the engine was basically done. Having the entire engine rebuilt for 5k$ now. I was having to add about a quart of oil every 500 miles before the valve broke.
Corrective Action:
Cylinder one lost compression. My mechanic pulled the engine apart and found the valve broke, a piece of the valve broke off. Compression test was only at 30 lb. in cylinder one. cylinder two had 120 lb., cylinder three had 130 lb., cylinder 4 had 149 lb. This Car had oil changes done every 3k to 4k miles with full synthetic. Never raced and always driven properly. 121k miles and the engine was basically done. Having the entire engine rebuilt for 5k$ now. I was having to add about a quart of oil every 500 miles before the valve broke.
Additional Notes:
Cylinder one lost compression. My mechanic pulled the engine apart and found the valve broke, a piece of the valve broke off. Compression test was only at 30 lb. in cylinder one. cylinder two had 120 lb., cylinder three had 130 lb., cylinder 4 had 149 lb. This Car had oil changes done every 3k to 4k miles with full synthetic. Never raced and always driven properly. 121k miles and the engine was basically done. Having the entire engine rebuilt for 5k$ now. I was having to add about a quart of oil every 500 miles before the valve broke.
Mfg Campaign: 11573531
Recall Date: Feb 23, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
02/??/22 immediately after purchase, the vehicle’s alternator died and had to be replaced. 12/06/22 catalytic converter blew with no warning while driving. Car was towed to mechanic. 12/07/22 repairs were approved, costing $1,748.66. Shop informed us this repair was due to a recall (campaign 22-01-023H-2) From 12/22 through 07-23 I opened many cases with Hyundai, who closed cases without explanation. During this time I am required to refill vehicle’s oil every month to stop engine knocking and prevent break down. 06/23 I was finally able to set an appointment to start the first step of the recall. 07/10/23 I arrived for my appointment to start oil monitoring, but was told to reschedule and come back later. 07/19/23 I arrived for my rescheduled appointment. Dealer made me pay for oil that was used and instructed me to return in 1,000 miles. After 1,000 miles I returned and left my car at the dealer for a few days. When I returned Hyundai staff told me the recall was “only for the original owner.” I was also told the recall was “already fixed” and there was “nothing wrong” with the car. I self advocated, stating again that the oil was depleting rapidly and what I had gone through. Staff told me to “drive the car until it breaks down, then Hyundai will cover the costs of repair.” I mentioned how that is unsafe, but was sent away. 11/24/23 vehicle completely broke down out of state in a dark and unfamiliar area at nighttime. Vehicle was towed, requiring engine repairs. 11/27/23 I opened a case with Hyundai regarding these issues. A few weeks later I was told the case was closed since they “had to believe the dealer and not the client.” 02/05/24 alternator died, vehicle required a tow to the mechanic. 02/06/24 repairs were approved for almost $1,000. I do not feel safe driving this vehicle as it is unreliable, breaks down without warning lights- which only appear after break down, and the manufacturer refuses to take accountability for these issues.
Corrective Action:
02/??/22 immediately after purchase, the vehicle’s alternator died and had to be replaced. 12/06/22 catalytic converter blew with no warning while driving. Car was towed to mechanic. 12/07/22 repairs were approved, costing $1,748.66. Shop informed us this repair was due to a recall (campaign 22-01-023H-2) From 12/22 through 07-23 I opened many cases with Hyundai, who closed cases without explanation. During this time I am required to refill vehicle’s oil every month to stop engine knocking and prevent break down. 06/23 I was finally able to set an appointment to start the first step of the recall. 07/10/23 I arrived for my appointment to start oil monitoring, but was told to reschedule and come back later. 07/19/23 I arrived for my rescheduled appointment. Dealer made me pay for oil that was used and instructed me to return in 1,000 miles. After 1,000 miles I returned and left my car at the dealer for a few days. When I returned Hyundai staff told me the recall was “only for the original owner.” I was also told the recall was “already fixed” and there was “nothing wrong” with the car. I self advocated, stating again that the oil was depleting rapidly and what I had gone through. Staff told me to “drive the car until it breaks down, then Hyundai will cover the costs of repair.” I mentioned how that is unsafe, but was sent away. 11/24/23 vehicle completely broke down out of state in a dark and unfamiliar area at nighttime. Vehicle was towed, requiring engine repairs. 11/27/23 I opened a case with Hyundai regarding these issues. A few weeks later I was told the case was closed since they “had to believe the dealer and not the client.” 02/05/24 alternator died, vehicle required a tow to the mechanic. 02/06/24 repairs were approved for almost $1,000. I do not feel safe driving this vehicle as it is unreliable, breaks down without warning lights- which only appear after break down, and the manufacturer refuses to take accountability for these issues.
Additional Notes:
02/??/22 immediately after purchase, the vehicle’s alternator died and had to be replaced. 12/06/22 catalytic converter blew with no warning while driving. Car was towed to mechanic. 12/07/22 repairs were approved, costing $1,748.66. Shop informed us this repair was due to a recall (campaign 22-01-023H-2) From 12/22 through 07-23 I opened many cases with Hyundai, who closed cases without explanation. During this time I am required to refill vehicle’s oil every month to stop engine knocking and prevent break down. 06/23 I was finally able to set an appointment to start the first step of the recall. 07/10/23 I arrived for my appointment to start oil monitoring, but was told to reschedule and come back later. 07/19/23 I arrived for my rescheduled appointment. Dealer made me pay for oil that was used and instructed me to return in 1,000 miles. After 1,000 miles I returned and left my car at the dealer for a few days. When I returned Hyundai staff told me the recall was “only for the original owner.” I was also told the recall was “already fixed” and there was “nothing wrong” with the car. I self advocated, stating again that the oil was depleting rapidly and what I had gone through. Staff told me to “drive the car until it breaks down, then Hyundai will cover the costs of repair.” I mentioned how that is unsafe, but was sent away. 11/24/23 vehicle completely broke down out of state in a dark and unfamiliar area at nighttime. Vehicle was towed, requiring engine repairs. 11/27/23 I opened a case with Hyundai regarding these issues. A few weeks later I was told the case was closed since they “had to believe the dealer and not the client.” 02/05/24 alternator died, vehicle required a tow to the mechanic. 02/06/24 repairs were approved for almost $1,000. I do not feel safe driving this vehicle as it is unreliable, breaks down without warning lights- which only appear after break down, and the manufacturer refuses to take accountability for these issues.
Mfg Campaign: 11570541
Recall Date: Feb 7, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
02/??/22 immediately after purchase, the vehicle’s alternator died and had to be replaced. 12/06/22 catalytic converter blew with no warning while driving. Car was towed to mechanic. 12/07/22 repairs were approved, costing $1,748.66. Shop informed us this repair was due to a recall (campaign 22-01-023H-2) From 12/22 through 07-23 I opened many cases with Hyundai, who closed cases without explanation. During this time I am required to refill vehicle’s oil every month to stop engine knocking and prevent break down. 06/23 I was finally able to set an appointment to start the first step of the recall. 07/10/23 I arrived for my appointment to start oil monitoring, but was told to reschedule and come back later. 07/19/23 I arrived for my rescheduled appointment. Dealer made me pay for oil that was used and instructed me to return in 1,000 miles. After 1,000 miles I returned and left my car at the dealer for a few days. When I returned Hyundai staff told me the recall was “only for the original owner.” I was also told the recall was “already fixed” and there was “nothing wrong” with the car. I self advocated, stating again that the oil was depleting rapidly and what I had gone through. Staff told me to “drive the car until it breaks down, then Hyundai will cover the costs of repair.” I mentioned how that is unsafe, but was sent away. 11/24/23 vehicle completely broke down out of state in a dark and unfamiliar area at nighttime. Vehicle was towed, requiring engine repairs. 11/27/23 I opened a case with Hyundai regarding these issues. A few weeks later I was told the case was closed since they “had to believe the dealer and not the client.” 02/05/24 alternator died, vehicle required a tow to the mechanic. 02/06/24 repairs were approved for almost $1,000. I do not feel safe driving this vehicle as it is unreliable, breaks down without warning lights- which only appear after break down, and the manufacturer refuses to take accountability for these issues.
Corrective Action:
02/??/22 immediately after purchase, the vehicle’s alternator died and had to be replaced. 12/06/22 catalytic converter blew with no warning while driving. Car was towed to mechanic. 12/07/22 repairs were approved, costing $1,748.66. Shop informed us this repair was due to a recall (campaign 22-01-023H-2) From 12/22 through 07-23 I opened many cases with Hyundai, who closed cases without explanation. During this time I am required to refill vehicle’s oil every month to stop engine knocking and prevent break down. 06/23 I was finally able to set an appointment to start the first step of the recall. 07/10/23 I arrived for my appointment to start oil monitoring, but was told to reschedule and come back later. 07/19/23 I arrived for my rescheduled appointment. Dealer made me pay for oil that was used and instructed me to return in 1,000 miles. After 1,000 miles I returned and left my car at the dealer for a few days. When I returned Hyundai staff told me the recall was “only for the original owner.” I was also told the recall was “already fixed” and there was “nothing wrong” with the car. I self advocated, stating again that the oil was depleting rapidly and what I had gone through. Staff told me to “drive the car until it breaks down, then Hyundai will cover the costs of repair.” I mentioned how that is unsafe, but was sent away. 11/24/23 vehicle completely broke down out of state in a dark and unfamiliar area at nighttime. Vehicle was towed, requiring engine repairs. 11/27/23 I opened a case with Hyundai regarding these issues. A few weeks later I was told the case was closed since they “had to believe the dealer and not the client.” 02/05/24 alternator died, vehicle required a tow to the mechanic. 02/06/24 repairs were approved for almost $1,000. I do not feel safe driving this vehicle as it is unreliable, breaks down without warning lights- which only appear after break down, and the manufacturer refuses to take accountability for these issues.
Additional Notes:
02/??/22 immediately after purchase, the vehicle’s alternator died and had to be replaced. 12/06/22 catalytic converter blew with no warning while driving. Car was towed to mechanic. 12/07/22 repairs were approved, costing $1,748.66. Shop informed us this repair was due to a recall (campaign 22-01-023H-2) From 12/22 through 07-23 I opened many cases with Hyundai, who closed cases without explanation. During this time I am required to refill vehicle’s oil every month to stop engine knocking and prevent break down. 06/23 I was finally able to set an appointment to start the first step of the recall. 07/10/23 I arrived for my appointment to start oil monitoring, but was told to reschedule and come back later. 07/19/23 I arrived for my rescheduled appointment. Dealer made me pay for oil that was used and instructed me to return in 1,000 miles. After 1,000 miles I returned and left my car at the dealer for a few days. When I returned Hyundai staff told me the recall was “only for the original owner.” I was also told the recall was “already fixed” and there was “nothing wrong” with the car. I self advocated, stating again that the oil was depleting rapidly and what I had gone through. Staff told me to “drive the car until it breaks down, then Hyundai will cover the costs of repair.” I mentioned how that is unsafe, but was sent away. 11/24/23 vehicle completely broke down out of state in a dark and unfamiliar area at nighttime. Vehicle was towed, requiring engine repairs. 11/27/23 I opened a case with Hyundai regarding these issues. A few weeks later I was told the case was closed since they “had to believe the dealer and not the client.” 02/05/24 alternator died, vehicle required a tow to the mechanic. 02/06/24 repairs were approved for almost $1,000. I do not feel safe driving this vehicle as it is unreliable, breaks down without warning lights- which only appear after break down, and the manufacturer refuses to take accountability for these issues.
Mfg Campaign: 11570541
Recall Date: Feb 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving at approximately 30 MPH, there was an abnormal sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact stated that while driving onto the driveway at the residence, the vehicle was vibrating violently and then stalled. The contact turned off and later attempted to restart the vehicle however, the vehicle started momentarily and then stalled. The contact stated there was cloud of smoke coming from the exhaust. The contact stated that prior to the engine failure, he became aware that the vehicle was consuming approximately 1 quart of engine oil every two weeks. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was not informed of the failure. The failure mileage was approximately 129,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving at approximately 30 MPH, there was an abnormal sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact stated that while driving onto the driveway at the residence, the vehicle was vibrating violently and then stalled. The contact turned off and later attempted to restart the vehicle however, the vehicle started momentarily and then stalled. The contact stated there was cloud of smoke coming from the exhaust. The contact stated that prior to the engine failure, he became aware that the vehicle was consuming approximately 1 quart of engine oil every two weeks. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was not informed of the failure. The failure mileage was approximately 129,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving at approximately 30 MPH, there was an abnormal sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact stated that while driving onto the driveway at the residence, the vehicle was vibrating violently and then stalled. The contact turned off and later attempted to restart the vehicle however, the vehicle started momentarily and then stalled. The contact stated there was cloud of smoke coming from the exhaust. The contact stated that prior to the engine failure, he became aware that the vehicle was consuming approximately 1 quart of engine oil every two weeks. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was not informed of the failure. The failure mileage was approximately 129,000.
Mfg Campaign: 11569566
Recall Date: Feb 2, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury