Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 198
Recall Date: Dec 1, 2020
Consumer Complaints
273 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the connecting rod bearings. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V746000 (Engine) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 130,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the connecting rod bearings. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V746000 (Engine) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 130,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the connecting rod bearings. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V746000 (Engine) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 130,000.
Mfg Campaign: 11569261
Recall Date: Feb 1, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have done a lot of research on my car when it started having issues with major oil burning/consumption (I took it in because I had an engine recall and they did their testing and said no recall for my car). And since 2021, I haven't had a consistent working heater and a/c because a wiring issue. Which I have spoke to hyundai on a few occasions and told me "you just need a new hvac control head unit" which I had already replaced. The harness connector was fried, had that replaced by someone I know. May be not to standards, but it would usually work with most vehicles. I have replaced the head unit 3 times now, and the wiring harness 3 times. And it eventually fries the knob control for my blower speed. I have an 16 month old child and its a safety issue. The wires keep frying (my resistor has been replaced a few times thinking that was the issue), telling me the wires are not capable of the output for something so simple. In my research, this has happened to thousands of other velosters around the year of mine. And one was a mechanic and said it is a safety issue. It can catch on fire, and this should be a recall on all cars. I've also read how hyundai has told people with recalls, their cars were fine (after testing) then the engine blows and they're incompetent and so not care to help its consumers. Please help me somehow?
Corrective Action:
I have done a lot of research on my car when it started having issues with major oil burning/consumption (I took it in because I had an engine recall and they did their testing and said no recall for my car). And since 2021, I haven't had a consistent working heater and a/c because a wiring issue. Which I have spoke to hyundai on a few occasions and told me "you just need a new hvac control head unit" which I had already replaced. The harness connector was fried, had that replaced by someone I know. May be not to standards, but it would usually work with most vehicles. I have replaced the head unit 3 times now, and the wiring harness 3 times. And it eventually fries the knob control for my blower speed. I have an 16 month old child and its a safety issue. The wires keep frying (my resistor has been replaced a few times thinking that was the issue), telling me the wires are not capable of the output for something so simple. In my research, this has happened to thousands of other velosters around the year of mine. And one was a mechanic and said it is a safety issue. It can catch on fire, and this should be a recall on all cars. I've also read how hyundai has told people with recalls, their cars were fine (after testing) then the engine blows and they're incompetent and so not care to help its consumers. Please help me somehow?
Additional Notes:
I have done a lot of research on my car when it started having issues with major oil burning/consumption (I took it in because I had an engine recall and they did their testing and said no recall for my car). And since 2021, I haven't had a consistent working heater and a/c because a wiring issue. Which I have spoke to hyundai on a few occasions and told me "you just need a new hvac control head unit" which I had already replaced. The harness connector was fried, had that replaced by someone I know. May be not to standards, but it would usually work with most vehicles. I have replaced the head unit 3 times now, and the wiring harness 3 times. And it eventually fries the knob control for my blower speed. I have an 16 month old child and its a safety issue. The wires keep frying (my resistor has been replaced a few times thinking that was the issue), telling me the wires are not capable of the output for something so simple. In my research, this has happened to thousands of other velosters around the year of mine. And one was a mechanic and said it is a safety issue. It can catch on fire, and this should be a recall on all cars. I've also read how hyundai has told people with recalls, their cars were fine (after testing) then the engine blows and they're incompetent and so not care to help its consumers. Please help me somehow?
Mfg Campaign: 11567726
Recall Date: Jan 25, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, the engine made knocking sounds. Additionally, the vehicle hesitated to accelerate while driving. The TPMS warning light was illuminated. The vehicle was taken to the dealer, where Service Campaign 993 (Inspect & Anti-Theft Software Upgrade) was performed, and the engine was replaced. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 73,200.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, the engine made knocking sounds. Additionally, the vehicle hesitated to accelerate while driving. The TPMS warning light was illuminated. The vehicle was taken to the dealer, where Service Campaign 993 (Inspect & Anti-Theft Software Upgrade) was performed, and the engine was replaced. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 73,200.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, the engine made knocking sounds. Additionally, the vehicle hesitated to accelerate while driving. The TPMS warning light was illuminated. The vehicle was taken to the dealer, where Service Campaign 993 (Inspect & Anti-Theft Software Upgrade) was performed, and the engine was replaced. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 73,200.
Mfg Campaign: 11563121
Recall Date: Jan 2, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On 11/21/2023, I took my vehicle to Musser's Automotive in Tipp City, Ohio & I was informed of an Internal Oil Consumption & recommendation for warranty coverage.
Corrective Action:
On 11/21/2023, I took my vehicle to Musser's Automotive in Tipp City, Ohio & I was informed of an Internal Oil Consumption & recommendation for warranty coverage.
Additional Notes:
On 11/21/2023, I took my vehicle to Musser's Automotive in Tipp City, Ohio & I was informed of an Internal Oil Consumption & recommendation for warranty coverage.
Mfg Campaign: 11558221
Recall Date: Dec 3, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After previous complaint I filed, my engine continued to decline. Began burning a quart of oil approximately every 240 miles and has now almost completely lost power. It will not go above 25 miles per hour. I can not drive it anywhere except within two miles of my house where the speed limit is 25mph. EXCEEDINGLY DANGEROUS! It will die while driving and crank right back up but then die again. As contained in my previous complaint - Check engine light has been flashing since last December, Oil light comes on approximately every 240 miles. Other model years of this car have been recalled due to oil issues - but not this one. Yes the engine has been inspected and everyone agrees the engine is bad but Hyundai refuses to do anything about it due to the car not being included in the previous recall years. PLEASE inspect it. Anytime you want. It's not like I can drive it anywhere. I would drive it straight to a junk yard, but am still paying on it. You should know, if you don't already, that Hyundai is regularly giving owners of cars that have been included in the recall, the runaround on repairing anything. There are multiple facebook groups with literally THOUSANDS of people complaining about the same or similar issues with their Hyundai vehicles and nothing is being done. The MOST disreputable company I have ever dealt with - from the dealer all the way up to corporate. READ SOME OF THESE STORIES TO GET A TRUE UNDERSTANDING OF THE PROBLEM... [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After previous complaint I filed, my engine continued to decline. Began burning a quart of oil approximately every 240 miles and has now almost completely lost power. It will not go above 25 miles per hour. I can not drive it anywhere except within two miles of my house where the speed limit is 25mph. EXCEEDINGLY DANGEROUS! It will die while driving and crank right back up but then die again. As contained in my previous complaint - Check engine light has been flashing since last December, Oil light comes on approximately every 240 miles. Other model years of this car have been recalled due to oil issues - but not this one. Yes the engine has been inspected and everyone agrees the engine is bad but Hyundai refuses to do anything about it due to the car not being included in the previous recall years. PLEASE inspect it. Anytime you want. It's not like I can drive it anywhere. I would drive it straight to a junk yard, but am still paying on it. You should know, if you don't already, that Hyundai is regularly giving owners of cars that have been included in the recall, the runaround on repairing anything. There are multiple facebook groups with literally THOUSANDS of people complaining about the same or similar issues with their Hyundai vehicles and nothing is being done. The MOST disreputable company I have ever dealt with - from the dealer all the way up to corporate. READ SOME OF THESE STORIES TO GET A TRUE UNDERSTANDING OF THE PROBLEM... [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After previous complaint I filed, my engine continued to decline. Began burning a quart of oil approximately every 240 miles and has now almost completely lost power. It will not go above 25 miles per hour. I can not drive it anywhere except within two miles of my house where the speed limit is 25mph. EXCEEDINGLY DANGEROUS! It will die while driving and crank right back up but then die again. As contained in my previous complaint - Check engine light has been flashing since last December, Oil light comes on approximately every 240 miles. Other model years of this car have been recalled due to oil issues - but not this one. Yes the engine has been inspected and everyone agrees the engine is bad but Hyundai refuses to do anything about it due to the car not being included in the previous recall years. PLEASE inspect it. Anytime you want. It's not like I can drive it anywhere. I would drive it straight to a junk yard, but am still paying on it. You should know, if you don't already, that Hyundai is regularly giving owners of cars that have been included in the recall, the runaround on repairing anything. There are multiple facebook groups with literally THOUSANDS of people complaining about the same or similar issues with their Hyundai vehicles and nothing is being done. The MOST disreputable company I have ever dealt with - from the dealer all the way up to corporate. READ SOME OF THESE STORIES TO GET A TRUE UNDERSTANDING OF THE PROBLEM... [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11550416
Recall Date: Oct 17, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving approximately 45–55 MPH, several unknown warning lights illuminated. The contact was able to pull over, looked under the hood, and notice that an unknown fluid was boiling. The vehicle was towed to an independent mechanic, who informed her about unknown recalls. The vehicle was towed to the local dealer, where it was diagnosed that the radiator was empty. The vehicle was not repaired under NHTSA Campaign Number: 20V746000 (Engine) due to owner neglect. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving approximately 45–55 MPH, several unknown warning lights illuminated. The contact was able to pull over, looked under the hood, and notice that an unknown fluid was boiling. The vehicle was towed to an independent mechanic, who informed her about unknown recalls. The vehicle was towed to the local dealer, where it was diagnosed that the radiator was empty. The vehicle was not repaired under NHTSA Campaign Number: 20V746000 (Engine) due to owner neglect. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving approximately 45–55 MPH, several unknown warning lights illuminated. The contact was able to pull over, looked under the hood, and notice that an unknown fluid was boiling. The vehicle was towed to an independent mechanic, who informed her about unknown recalls. The vehicle was towed to the local dealer, where it was diagnosed that the radiator was empty. The vehicle was not repaired under NHTSA Campaign Number: 20V746000 (Engine) due to owner neglect. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 79,000.
Mfg Campaign: 11546393
Recall Date: Sep 25, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving approximately 45–55 MPH, several unknown warning lights illuminated. The contact was able to pull over, looked under the hood, and notice that an unknown fluid was boiling. The vehicle was towed to an independent mechanic, who informed her about unknown recalls. The vehicle was towed to the local dealer, where it was diagnosed that the radiator was empty. The vehicle was not repaired under NHTSA Campaign Number: 20V746000 (Engine) due to owner neglect. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving approximately 45–55 MPH, several unknown warning lights illuminated. The contact was able to pull over, looked under the hood, and notice that an unknown fluid was boiling. The vehicle was towed to an independent mechanic, who informed her about unknown recalls. The vehicle was towed to the local dealer, where it was diagnosed that the radiator was empty. The vehicle was not repaired under NHTSA Campaign Number: 20V746000 (Engine) due to owner neglect. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving approximately 45–55 MPH, several unknown warning lights illuminated. The contact was able to pull over, looked under the hood, and notice that an unknown fluid was boiling. The vehicle was towed to an independent mechanic, who informed her about unknown recalls. The vehicle was towed to the local dealer, where it was diagnosed that the radiator was empty. The vehicle was not repaired under NHTSA Campaign Number: 20V746000 (Engine) due to owner neglect. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 79,000.
Mfg Campaign: 11546393
Recall Date: Sep 25, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Unknown Regular oil changes, cranked my car up one morning and it started knocking, I have been in a rental for 2 weeks now and paying out pocket as a single mother in grad school. The dealers excuse of not diagnosing the car sooner, is that their schedule is busy after arguing with the extended warranty company about my coverage. I booked their next soonest appointment to be told we'll see if we can get it looked at that day. I believe they're hiding the fact that my bricks falls under recall 198 and do not want to admit it.
Corrective Action:
Unknown Regular oil changes, cranked my car up one morning and it started knocking, I have been in a rental for 2 weeks now and paying out pocket as a single mother in grad school. The dealers excuse of not diagnosing the car sooner, is that their schedule is busy after arguing with the extended warranty company about my coverage. I booked their next soonest appointment to be told we'll see if we can get it looked at that day. I believe they're hiding the fact that my bricks falls under recall 198 and do not want to admit it.
Additional Notes:
Unknown Regular oil changes, cranked my car up one morning and it started knocking, I have been in a rental for 2 weeks now and paying out pocket as a single mother in grad school. The dealers excuse of not diagnosing the car sooner, is that their schedule is busy after arguing with the extended warranty company about my coverage. I booked their next soonest appointment to be told we'll see if we can get it looked at that day. I believe they're hiding the fact that my bricks falls under recall 198 and do not want to admit it.
Mfg Campaign: 11544905
Recall Date: Sep 16, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Unknown Regular oil changes, cranked my car up one morning and it started knocking, I have been in a rental for 2 weeks now and paying out pocket as a single mother in grad school. The dealers excuse of not diagnosing the car sooner, is that their schedule is busy after arguing with the extended warranty company about my coverage. I booked their next soonest appointment to be told we'll see if we can get it looked at that day. I believe they're hiding the fact that my bricks falls under recall 198 and do not want to admit it.
Corrective Action:
Unknown Regular oil changes, cranked my car up one morning and it started knocking, I have been in a rental for 2 weeks now and paying out pocket as a single mother in grad school. The dealers excuse of not diagnosing the car sooner, is that their schedule is busy after arguing with the extended warranty company about my coverage. I booked their next soonest appointment to be told we'll see if we can get it looked at that day. I believe they're hiding the fact that my bricks falls under recall 198 and do not want to admit it.
Additional Notes:
Unknown Regular oil changes, cranked my car up one morning and it started knocking, I have been in a rental for 2 weeks now and paying out pocket as a single mother in grad school. The dealers excuse of not diagnosing the car sooner, is that their schedule is busy after arguing with the extended warranty company about my coverage. I booked their next soonest appointment to be told we'll see if we can get it looked at that day. I believe they're hiding the fact that my bricks falls under recall 198 and do not want to admit it.
Mfg Campaign: 11544905
Recall Date: Sep 16, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My vehicle started making knocking noise in front end. Took it to my mechanic and he told me to take to dealership and see if there is a recall for my car. I've done so much research on vehicle for recall and it says that its the rod knocking which should be covered as the recall I found but Hyundai is giving me problems with it. Vehicle is a 2016 Hyundai Veloster Turbo
Corrective Action:
My vehicle started making knocking noise in front end. Took it to my mechanic and he told me to take to dealership and see if there is a recall for my car. I've done so much research on vehicle for recall and it says that its the rod knocking which should be covered as the recall I found but Hyundai is giving me problems with it. Vehicle is a 2016 Hyundai Veloster Turbo
Additional Notes:
My vehicle started making knocking noise in front end. Took it to my mechanic and he told me to take to dealership and see if there is a recall for my car. I've done so much research on vehicle for recall and it says that its the rod knocking which should be covered as the recall I found but Hyundai is giving me problems with it. Vehicle is a 2016 Hyundai Veloster Turbo
Mfg Campaign: 11539383
Recall Date: Aug 18, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving 40 MPH, the engine started knocking. The contact stated that several days later the knocking sound became louder, and the vehicle became inoperable. The vehicle was towed back to the residence. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 109,852.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving 40 MPH, the engine started knocking. The contact stated that several days later the knocking sound became louder, and the vehicle became inoperable. The vehicle was towed back to the residence. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 109,852.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving 40 MPH, the engine started knocking. The contact stated that several days later the knocking sound became louder, and the vehicle became inoperable. The vehicle was towed back to the residence. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 109,852.
Mfg Campaign: 11539394
Recall Date: Aug 18, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine is stalling. Check engine light is flashing. Car is in limp mode. Dealership say it not a matter of it but when the engine blows up. Have seen where some of these cars blow up and catch on fire. Hyundai want help me or thousands of other people with this problem
Corrective Action:
The engine is stalling. Check engine light is flashing. Car is in limp mode. Dealership say it not a matter of it but when the engine blows up. Have seen where some of these cars blow up and catch on fire. Hyundai want help me or thousands of other people with this problem
Additional Notes:
The engine is stalling. Check engine light is flashing. Car is in limp mode. Dealership say it not a matter of it but when the engine blows up. Have seen where some of these cars blow up and catch on fire. Hyundai want help me or thousands of other people with this problem
Mfg Campaign: 11537778
Recall Date: Aug 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine is consuming oil. Catalytic converter becomes restricted, and motor will stop running while driving. After restart motor will not have enough performance to exit traffic. Catalytic converter was replaced and now problem is recurring.
Corrective Action:
Engine is consuming oil. Catalytic converter becomes restricted, and motor will stop running while driving. After restart motor will not have enough performance to exit traffic. Catalytic converter was replaced and now problem is recurring.
Additional Notes:
Engine is consuming oil. Catalytic converter becomes restricted, and motor will stop running while driving. After restart motor will not have enough performance to exit traffic. Catalytic converter was replaced and now problem is recurring.
Mfg Campaign: 11537147
Recall Date: Aug 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
When my car 2016 Hyundai Veloster reached almost 95000 mileage the oil starts to dissipate much faster so started to do oil change much often. Recently and my care already at 97000 mileage. We are driving going up a hill and it started to make some noise kind of like a motorcycle noise and I know there is something wrong but no light warnings or anything. I was trying to push it to get to a safer side of the road because I have my 86 year old mother with me but the car did nor make it and heard something snap really loud and the car just stopped and saw a little bit of smoke. Had to stop immediately on the side of the road and it was a bad spot against the rail and that blocked the 2 doors on the right side. the car only have 3 doors so now my mother is stuck and had to figure out how to have her crawl out to get out the driver side of the vehicle. If the car was on fire that would have been really dangerous. Took it to the mechanic and my insurance inspector already saw the car and determined that there was some kind of rod that came off and that the engine is blown an that it is with a hole. it is beyond repair or if I do it will cost $5000-$6000. I bought it on 2018 with only 5000 miles on it. I kept up with yearly maintenance. I think it is insane that it will break that fast and we are traumatize with the danger. I am not ready financially for this.
Corrective Action:
When my car 2016 Hyundai Veloster reached almost 95000 mileage the oil starts to dissipate much faster so started to do oil change much often. Recently and my care already at 97000 mileage. We are driving going up a hill and it started to make some noise kind of like a motorcycle noise and I know there is something wrong but no light warnings or anything. I was trying to push it to get to a safer side of the road because I have my 86 year old mother with me but the car did nor make it and heard something snap really loud and the car just stopped and saw a little bit of smoke. Had to stop immediately on the side of the road and it was a bad spot against the rail and that blocked the 2 doors on the right side. the car only have 3 doors so now my mother is stuck and had to figure out how to have her crawl out to get out the driver side of the vehicle. If the car was on fire that would have been really dangerous. Took it to the mechanic and my insurance inspector already saw the car and determined that there was some kind of rod that came off and that the engine is blown an that it is with a hole. it is beyond repair or if I do it will cost $5000-$6000. I bought it on 2018 with only 5000 miles on it. I kept up with yearly maintenance. I think it is insane that it will break that fast and we are traumatize with the danger. I am not ready financially for this.
Additional Notes:
When my car 2016 Hyundai Veloster reached almost 95000 mileage the oil starts to dissipate much faster so started to do oil change much often. Recently and my care already at 97000 mileage. We are driving going up a hill and it started to make some noise kind of like a motorcycle noise and I know there is something wrong but no light warnings or anything. I was trying to push it to get to a safer side of the road because I have my 86 year old mother with me but the car did nor make it and heard something snap really loud and the car just stopped and saw a little bit of smoke. Had to stop immediately on the side of the road and it was a bad spot against the rail and that blocked the 2 doors on the right side. the car only have 3 doors so now my mother is stuck and had to figure out how to have her crawl out to get out the driver side of the vehicle. If the car was on fire that would have been really dangerous. Took it to the mechanic and my insurance inspector already saw the car and determined that there was some kind of rod that came off and that the engine is blown an that it is with a hole. it is beyond repair or if I do it will cost $5000-$6000. I bought it on 2018 with only 5000 miles on it. I kept up with yearly maintenance. I think it is insane that it will break that fast and we are traumatize with the danger. I am not ready financially for this.
Mfg Campaign: 11537187
Recall Date: Aug 8, 2023
Hyundai Motor America
Defect Description:
SEATS
Potential Consequences:
When my car 2016 Hyundai Veloster reached almost 95000 mileage the oil starts to dissipate much faster so started to do oil change much often. Recently and my care already at 97000 mileage. We are driving going up a hill and it started to make some noise kind of like a motorcycle noise and I know there is something wrong but no light warnings or anything. I was trying to push it to get to a safer side of the road because I have my 86 year old mother with me but the car did nor make it and heard something snap really loud and the car just stopped and saw a little bit of smoke. Had to stop immediately on the side of the road and it was a bad spot against the rail and that blocked the 2 doors on the right side. the car only have 3 doors so now my mother is stuck and had to figure out how to have her crawl out to get out the driver side of the vehicle. If the car was on fire that would have been really dangerous. Took it to the mechanic and my insurance inspector already saw the car and determined that there was some kind of rod that came off and that the engine is blown an that it is with a hole. it is beyond repair or if I do it will cost $5000-$6000. I bought it on 2018 with only 5000 miles on it. I kept up with yearly maintenance. I think it is insane that it will break that fast and we are traumatize with the danger. I am not ready financially for this.
Corrective Action:
When my car 2016 Hyundai Veloster reached almost 95000 mileage the oil starts to dissipate much faster so started to do oil change much often. Recently and my care already at 97000 mileage. We are driving going up a hill and it started to make some noise kind of like a motorcycle noise and I know there is something wrong but no light warnings or anything. I was trying to push it to get to a safer side of the road because I have my 86 year old mother with me but the car did nor make it and heard something snap really loud and the car just stopped and saw a little bit of smoke. Had to stop immediately on the side of the road and it was a bad spot against the rail and that blocked the 2 doors on the right side. the car only have 3 doors so now my mother is stuck and had to figure out how to have her crawl out to get out the driver side of the vehicle. If the car was on fire that would have been really dangerous. Took it to the mechanic and my insurance inspector already saw the car and determined that there was some kind of rod that came off and that the engine is blown an that it is with a hole. it is beyond repair or if I do it will cost $5000-$6000. I bought it on 2018 with only 5000 miles on it. I kept up with yearly maintenance. I think it is insane that it will break that fast and we are traumatize with the danger. I am not ready financially for this.
Additional Notes:
When my car 2016 Hyundai Veloster reached almost 95000 mileage the oil starts to dissipate much faster so started to do oil change much often. Recently and my care already at 97000 mileage. We are driving going up a hill and it started to make some noise kind of like a motorcycle noise and I know there is something wrong but no light warnings or anything. I was trying to push it to get to a safer side of the road because I have my 86 year old mother with me but the car did nor make it and heard something snap really loud and the car just stopped and saw a little bit of smoke. Had to stop immediately on the side of the road and it was a bad spot against the rail and that blocked the 2 doors on the right side. the car only have 3 doors so now my mother is stuck and had to figure out how to have her crawl out to get out the driver side of the vehicle. If the car was on fire that would have been really dangerous. Took it to the mechanic and my insurance inspector already saw the car and determined that there was some kind of rod that came off and that the engine is blown an that it is with a hole. it is beyond repair or if I do it will cost $5000-$6000. I bought it on 2018 with only 5000 miles on it. I kept up with yearly maintenance. I think it is insane that it will break that fast and we are traumatize with the danger. I am not ready financially for this.
Mfg Campaign: 11537187
Recall Date: Aug 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car started making a loud rattling sound. Took car to get diagnosed, issue was with the connecting rod bearings inside the engine. Asked about current NHSTA campaign id # 20V746000 but was denied because my engine is not part of the recall. My car recently had a maintenance check up at the dealer and was marked as fine, no issues. Engine light blinked once for about two seconds, no other warnings. I am very upset as this could have lead to serious issues and now I have to pay out of pocket to replace entire engine. Open campaign recall is for 2015-2016 Hyundai Veloster, my car is a 2016 Hyundai Veloster. Why is my engine not covered in recall?
Corrective Action:
Car started making a loud rattling sound. Took car to get diagnosed, issue was with the connecting rod bearings inside the engine. Asked about current NHSTA campaign id # 20V746000 but was denied because my engine is not part of the recall. My car recently had a maintenance check up at the dealer and was marked as fine, no issues. Engine light blinked once for about two seconds, no other warnings. I am very upset as this could have lead to serious issues and now I have to pay out of pocket to replace entire engine. Open campaign recall is for 2015-2016 Hyundai Veloster, my car is a 2016 Hyundai Veloster. Why is my engine not covered in recall?
Additional Notes:
Car started making a loud rattling sound. Took car to get diagnosed, issue was with the connecting rod bearings inside the engine. Asked about current NHSTA campaign id # 20V746000 but was denied because my engine is not part of the recall. My car recently had a maintenance check up at the dealer and was marked as fine, no issues. Engine light blinked once for about two seconds, no other warnings. I am very upset as this could have lead to serious issues and now I have to pay out of pocket to replace entire engine. Open campaign recall is for 2015-2016 Hyundai Veloster, my car is a 2016 Hyundai Veloster. Why is my engine not covered in recall?
Mfg Campaign: 11535149
Recall Date: Jul 28, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Passenger front door is inoperative from the exterior. It can only be opened from the inside, which is a safety issue if someone is being followed and needs to quickly enter the vehicle. It is the same issue as NHTSA ID Number: 11286381 that was reported 2.5 years ago, but this is now happening to me and there are several reports of this on Hyundai forums.
Corrective Action:
Passenger front door is inoperative from the exterior. It can only be opened from the inside, which is a safety issue if someone is being followed and needs to quickly enter the vehicle. It is the same issue as NHTSA ID Number: 11286381 that was reported 2.5 years ago, but this is now happening to me and there are several reports of this on Hyundai forums.
Additional Notes:
Passenger front door is inoperative from the exterior. It can only be opened from the inside, which is a safety issue if someone is being followed and needs to quickly enter the vehicle. It is the same issue as NHTSA ID Number: 11286381 that was reported 2.5 years ago, but this is now happening to me and there are several reports of this on Hyundai forums.
Mfg Campaign: 11533962
Recall Date: Jul 23, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Passenger front door is inoperative from the exterior. It can only be opened from the inside, which is a safety issue if someone is being followed and needs to quickly enter the vehicle. It is the same issue as NHTSA ID Number: 11286381 that was reported 2.5 years ago, but this is now happening to me and there are several reports of this on Hyundai forums.
Corrective Action:
Passenger front door is inoperative from the exterior. It can only be opened from the inside, which is a safety issue if someone is being followed and needs to quickly enter the vehicle. It is the same issue as NHTSA ID Number: 11286381 that was reported 2.5 years ago, but this is now happening to me and there are several reports of this on Hyundai forums.
Additional Notes:
Passenger front door is inoperative from the exterior. It can only be opened from the inside, which is a safety issue if someone is being followed and needs to quickly enter the vehicle. It is the same issue as NHTSA ID Number: 11286381 that was reported 2.5 years ago, but this is now happening to me and there are several reports of this on Hyundai forums.
Mfg Campaign: 11533962
Recall Date: Jul 23, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving at various speeds, the vehicle stalled, and the check engine warning light illuminated and remained illuminated. The cause of the failure was not yet determined. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was 76,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving at various speeds, the vehicle stalled, and the check engine warning light illuminated and remained illuminated. The cause of the failure was not yet determined. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was 76,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving at various speeds, the vehicle stalled, and the check engine warning light illuminated and remained illuminated. The cause of the failure was not yet determined. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was 76,000.
Mfg Campaign: 11531650
Recall Date: Jul 11, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power with the oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, who inspected the engine oil and noticed there were metal shavings inside the engine oil. The vehicle was later towed to the dealer, where it was diagnosed that there were metal shavings inside the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine); however, the VIN was not included in the recall. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power with the oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, who inspected the engine oil and noticed there were metal shavings inside the engine oil. The vehicle was later towed to the dealer, where it was diagnosed that there were metal shavings inside the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine); however, the VIN was not included in the recall. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power with the oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, who inspected the engine oil and noticed there were metal shavings inside the engine oil. The vehicle was later towed to the dealer, where it was diagnosed that there were metal shavings inside the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine); however, the VIN was not included in the recall. The failure mileage was approximately 48,000.
Mfg Campaign: 11529592
Recall Date: Jun 29, 2023
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