Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 198
Recall Date: Dec 1, 2020
Consumer Complaints
273 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Unknown Vehicle stalls and misfires
Corrective Action:
Unknown Vehicle stalls and misfires
Additional Notes:
Unknown Vehicle stalls and misfires
Mfg Campaign: 11481668
Recall Date: Aug 28, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN:MANUAL TRANSMISSION
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving approximately 55 MPH and shifting to a higher gear, he attempted to depress the clutch pedal; however, the pedal was flat against the floorboard. The contact had to lift the clutch pedal with his foot several times to get the pedal back to position to respond to shifting gear. The contact stated no warning light was illuminated. Additionally, the vehicle was slow to respond to the accelerator when the contact attempted to accelerate. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no issue with the clutch pedal. The vehicle had not been repaired. The contact stated that the failure of the clutch pedal was intermittent. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving approximately 55 MPH and shifting to a higher gear, he attempted to depress the clutch pedal; however, the pedal was flat against the floorboard. The contact had to lift the clutch pedal with his foot several times to get the pedal back to position to respond to shifting gear. The contact stated no warning light was illuminated. Additionally, the vehicle was slow to respond to the accelerator when the contact attempted to accelerate. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no issue with the clutch pedal. The vehicle had not been repaired. The contact stated that the failure of the clutch pedal was intermittent. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving approximately 55 MPH and shifting to a higher gear, he attempted to depress the clutch pedal; however, the pedal was flat against the floorboard. The contact had to lift the clutch pedal with his foot several times to get the pedal back to position to respond to shifting gear. The contact stated no warning light was illuminated. Additionally, the vehicle was slow to respond to the accelerator when the contact attempted to accelerate. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no issue with the clutch pedal. The vehicle had not been repaired. The contact stated that the failure of the clutch pedal was intermittent. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11481283
Recall Date: Aug 25, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
When I first bought my car it seemed to have some sort of transmission problem because it's a dual clutch I was told they do have problems sometimes when I'm trying to pick up speed it seems like it won't switch gears so it won't pick up speed which is extremely dangerous especially when I'm on the beltway or highway and I've already had Hyundai replace the first transmission because it was faulty now my second transmission is already acting up and it's only been 2 years
Corrective Action:
When I first bought my car it seemed to have some sort of transmission problem because it's a dual clutch I was told they do have problems sometimes when I'm trying to pick up speed it seems like it won't switch gears so it won't pick up speed which is extremely dangerous especially when I'm on the beltway or highway and I've already had Hyundai replace the first transmission because it was faulty now my second transmission is already acting up and it's only been 2 years
Additional Notes:
When I first bought my car it seemed to have some sort of transmission problem because it's a dual clutch I was told they do have problems sometimes when I'm trying to pick up speed it seems like it won't switch gears so it won't pick up speed which is extremely dangerous especially when I'm on the beltway or highway and I've already had Hyundai replace the first transmission because it was faulty now my second transmission is already acting up and it's only been 2 years
Mfg Campaign: 11477988
Recall Date: Aug 7, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I first bought my car it seemed to have some sort of transmission problem because it's a dual clutch I was told they do have problems sometimes when I'm trying to pick up speed it seems like it won't switch gears so it won't pick up speed which is extremely dangerous especially when I'm on the beltway or highway and I've already had Hyundai replace the first transmission because it was faulty now my second transmission is already acting up and it's only been 2 years
Corrective Action:
When I first bought my car it seemed to have some sort of transmission problem because it's a dual clutch I was told they do have problems sometimes when I'm trying to pick up speed it seems like it won't switch gears so it won't pick up speed which is extremely dangerous especially when I'm on the beltway or highway and I've already had Hyundai replace the first transmission because it was faulty now my second transmission is already acting up and it's only been 2 years
Additional Notes:
When I first bought my car it seemed to have some sort of transmission problem because it's a dual clutch I was told they do have problems sometimes when I'm trying to pick up speed it seems like it won't switch gears so it won't pick up speed which is extremely dangerous especially when I'm on the beltway or highway and I've already had Hyundai replace the first transmission because it was faulty now my second transmission is already acting up and it's only been 2 years
Mfg Campaign: 11477988
Recall Date: Aug 7, 2022
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
When I first bought my car it seemed to have some sort of transmission problem because it's a dual clutch I was told they do have problems sometimes when I'm trying to pick up speed it seems like it won't switch gears so it won't pick up speed which is extremely dangerous especially when I'm on the beltway or highway and I've already had Hyundai replace the first transmission because it was faulty now my second transmission is already acting up and it's only been 2 years
Corrective Action:
When I first bought my car it seemed to have some sort of transmission problem because it's a dual clutch I was told they do have problems sometimes when I'm trying to pick up speed it seems like it won't switch gears so it won't pick up speed which is extremely dangerous especially when I'm on the beltway or highway and I've already had Hyundai replace the first transmission because it was faulty now my second transmission is already acting up and it's only been 2 years
Additional Notes:
When I first bought my car it seemed to have some sort of transmission problem because it's a dual clutch I was told they do have problems sometimes when I'm trying to pick up speed it seems like it won't switch gears so it won't pick up speed which is extremely dangerous especially when I'm on the beltway or highway and I've already had Hyundai replace the first transmission because it was faulty now my second transmission is already acting up and it's only been 2 years
Mfg Campaign: 11477988
Recall Date: Aug 7, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact added an additional 4 quarts of oil. The contact stated that the connecting rod bearing had failed. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 185,613.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact added an additional 4 quarts of oil. The contact stated that the connecting rod bearing had failed. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 185,613.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact added an additional 4 quarts of oil. The contact stated that the connecting rod bearing had failed. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 185,613.
Mfg Campaign: 11477628
Recall Date: Aug 4, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Me and my who is currently pregnant was driving at a highway running 40mph when my car suddenly stalled. The engine died and my car is like on neutral. Thank god i was able to maneuver it to the sidelane and no one was injured. There were no warning lights whatsoever. I had to call a tow truck to bring it to my house. And since im very scared to use it again. And up to now the car is still not working, i wonder if its the engine or the alternator that caused the engine to die.
Corrective Action:
Me and my who is currently pregnant was driving at a highway running 40mph when my car suddenly stalled. The engine died and my car is like on neutral. Thank god i was able to maneuver it to the sidelane and no one was injured. There were no warning lights whatsoever. I had to call a tow truck to bring it to my house. And since im very scared to use it again. And up to now the car is still not working, i wonder if its the engine or the alternator that caused the engine to die.
Additional Notes:
Me and my who is currently pregnant was driving at a highway running 40mph when my car suddenly stalled. The engine died and my car is like on neutral. Thank god i was able to maneuver it to the sidelane and no one was injured. There were no warning lights whatsoever. I had to call a tow truck to bring it to my house. And since im very scared to use it again. And up to now the car is still not working, i wonder if its the engine or the alternator that caused the engine to die.
Mfg Campaign: 11477486
Recall Date: Aug 3, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Me and my who is currently pregnant was driving at a highway running 40mph when my car suddenly stalled. The engine died and my car is like on neutral. Thank god i was able to maneuver it to the sidelane and no one was injured. There were no warning lights whatsoever. I had to call a tow truck to bring it to my house. And since im very scared to use it again. And up to now the car is still not working, i wonder if its the engine or the alternator that caused the engine to die.
Corrective Action:
Me and my who is currently pregnant was driving at a highway running 40mph when my car suddenly stalled. The engine died and my car is like on neutral. Thank god i was able to maneuver it to the sidelane and no one was injured. There were no warning lights whatsoever. I had to call a tow truck to bring it to my house. And since im very scared to use it again. And up to now the car is still not working, i wonder if its the engine or the alternator that caused the engine to die.
Additional Notes:
Me and my who is currently pregnant was driving at a highway running 40mph when my car suddenly stalled. The engine died and my car is like on neutral. Thank god i was able to maneuver it to the sidelane and no one was injured. There were no warning lights whatsoever. I had to call a tow truck to bring it to my house. And since im very scared to use it again. And up to now the car is still not working, i wonder if its the engine or the alternator that caused the engine to die.
Mfg Campaign: 11477486
Recall Date: Aug 3, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I took my car to a dealer called Lee Johns in Everett WA for 2 recalls, but they told me I had problems with my catalytic converter and they replaced it under warranty at no cost to me. After 2 days they gave me the car and it did not work more than 2 hours and the engine light started blinking and from one moment to another it reduced the speed to 20 miles per hour. I called the dealer and they told me to take them, but to this day they only replied that the car warranty would only cover 55% for the replacement of the damaged engine. They gave me the defective car after they changed the catalyst and I gave them a working car that now doesn't work and they only tell me that I have to pay 4000usd so that they can repair it and they haven't given me any report of the engine revision because It failed, after they changed the catalyst, only telling me that I should pay and then make a claim or sue the manufacturer. I delivered my car to them on June 27 and to date they have it in their possession, leaving me unable to move and me having to assume the costs of renting and paying friends to pass their cars to me. I hope they can see my case since they wrecked my car.
Corrective Action:
I took my car to a dealer called Lee Johns in Everett WA for 2 recalls, but they told me I had problems with my catalytic converter and they replaced it under warranty at no cost to me. After 2 days they gave me the car and it did not work more than 2 hours and the engine light started blinking and from one moment to another it reduced the speed to 20 miles per hour. I called the dealer and they told me to take them, but to this day they only replied that the car warranty would only cover 55% for the replacement of the damaged engine. They gave me the defective car after they changed the catalyst and I gave them a working car that now doesn't work and they only tell me that I have to pay 4000usd so that they can repair it and they haven't given me any report of the engine revision because It failed, after they changed the catalyst, only telling me that I should pay and then make a claim or sue the manufacturer. I delivered my car to them on June 27 and to date they have it in their possession, leaving me unable to move and me having to assume the costs of renting and paying friends to pass their cars to me. I hope they can see my case since they wrecked my car.
Additional Notes:
I took my car to a dealer called Lee Johns in Everett WA for 2 recalls, but they told me I had problems with my catalytic converter and they replaced it under warranty at no cost to me. After 2 days they gave me the car and it did not work more than 2 hours and the engine light started blinking and from one moment to another it reduced the speed to 20 miles per hour. I called the dealer and they told me to take them, but to this day they only replied that the car warranty would only cover 55% for the replacement of the damaged engine. They gave me the defective car after they changed the catalyst and I gave them a working car that now doesn't work and they only tell me that I have to pay 4000usd so that they can repair it and they haven't given me any report of the engine revision because It failed, after they changed the catalyst, only telling me that I should pay and then make a claim or sue the manufacturer. I delivered my car to them on June 27 and to date they have it in their possession, leaving me unable to move and me having to assume the costs of renting and paying friends to pass their cars to me. I hope they can see my case since they wrecked my car.
Mfg Campaign: 11476044
Recall Date: Jul 27, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I took my car to a dealer called Lee Johns in Everett WA for 2 recalls, but they told me I had problems with my catalytic converter and they replaced it under warranty at no cost to me. After 2 days they gave me the car and it did not work more than 2 hours and the engine light started blinking and from one moment to another it reduced the speed to 20 miles per hour. I called the dealer and they told me to take them, but to this day they only replied that the car warranty would only cover 55% for the replacement of the damaged engine. They gave me the defective car after they changed the catalyst and I gave them a working car that now doesn't work and they only tell me that I have to pay 4000usd so that they can repair it and they haven't given me any report of the engine revision because It failed, after they changed the catalyst, only telling me that I should pay and then make a claim or sue the manufacturer. I delivered my car to them on June 27 and to date they have it in their possession, leaving me unable to move and me having to assume the costs of renting and paying friends to pass their cars to me. I hope they can see my case since they wrecked my car.
Corrective Action:
I took my car to a dealer called Lee Johns in Everett WA for 2 recalls, but they told me I had problems with my catalytic converter and they replaced it under warranty at no cost to me. After 2 days they gave me the car and it did not work more than 2 hours and the engine light started blinking and from one moment to another it reduced the speed to 20 miles per hour. I called the dealer and they told me to take them, but to this day they only replied that the car warranty would only cover 55% for the replacement of the damaged engine. They gave me the defective car after they changed the catalyst and I gave them a working car that now doesn't work and they only tell me that I have to pay 4000usd so that they can repair it and they haven't given me any report of the engine revision because It failed, after they changed the catalyst, only telling me that I should pay and then make a claim or sue the manufacturer. I delivered my car to them on June 27 and to date they have it in their possession, leaving me unable to move and me having to assume the costs of renting and paying friends to pass their cars to me. I hope they can see my case since they wrecked my car.
Additional Notes:
I took my car to a dealer called Lee Johns in Everett WA for 2 recalls, but they told me I had problems with my catalytic converter and they replaced it under warranty at no cost to me. After 2 days they gave me the car and it did not work more than 2 hours and the engine light started blinking and from one moment to another it reduced the speed to 20 miles per hour. I called the dealer and they told me to take them, but to this day they only replied that the car warranty would only cover 55% for the replacement of the damaged engine. They gave me the defective car after they changed the catalyst and I gave them a working car that now doesn't work and they only tell me that I have to pay 4000usd so that they can repair it and they haven't given me any report of the engine revision because It failed, after they changed the catalyst, only telling me that I should pay and then make a claim or sue the manufacturer. I delivered my car to them on June 27 and to date they have it in their possession, leaving me unable to move and me having to assume the costs of renting and paying friends to pass their cars to me. I hope they can see my case since they wrecked my car.
Mfg Campaign: 11476044
Recall Date: Jul 27, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving 40 MPH, she heard an abnormal loud knocking sound coming from the engine. There were no warning lights illuminated. The contact veered to the side of the road. The vehicle was towed to the local dealer where it was diagnosed that the rod bearing had failed and the engine needed to be replaced. The contact became aware of NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving 40 MPH, she heard an abnormal loud knocking sound coming from the engine. There were no warning lights illuminated. The contact veered to the side of the road. The vehicle was towed to the local dealer where it was diagnosed that the rod bearing had failed and the engine needed to be replaced. The contact became aware of NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated while driving 40 MPH, she heard an abnormal loud knocking sound coming from the engine. There were no warning lights illuminated. The contact veered to the side of the road. The vehicle was towed to the local dealer where it was diagnosed that the rod bearing had failed and the engine needed to be replaced. The contact became aware of NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Mfg Campaign: 11471177
Recall Date: Jun 27, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The dealership refuse to do the recall on my vehicle just because my vehicle needs a new battery and want me to get a new battery to get the recall done. They don’t want to use a battery from their shop and then put my old battery back.
Corrective Action:
The dealership refuse to do the recall on my vehicle just because my vehicle needs a new battery and want me to get a new battery to get the recall done. They don’t want to use a battery from their shop and then put my old battery back.
Additional Notes:
The dealership refuse to do the recall on my vehicle just because my vehicle needs a new battery and want me to get a new battery to get the recall done. They don’t want to use a battery from their shop and then put my old battery back.
Mfg Campaign: 11468748
Recall Date: Jun 11, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that she had initially received a recall notification for NHTSA Campaign Number: 20V746000 (Engine). The contact took the vehicle to a dealer where they inspected the vehicle and found no damage related to the recall, the recall was then removed and the vehicle returned to the contact. Recently, the contact stated that on two separate occasions, once while driving at 70 MPH, the vehicle stalled with the check engine warning light illuminated. The dealer was notified and provided a diagnostic fee for an inspection. The contact then took the vehicle to Hyundai of Yakima (3204 Fruitvale Blvd, Yakima, WA 98902) where they confirmed that the connecting rod bearing was defective which was linked to the recall. The manufacturer was notified by the dealer and the manufacturer denied the claim submitted to have the vehicle serviced under the prior recall. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 117,500.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that she had initially received a recall notification for NHTSA Campaign Number: 20V746000 (Engine). The contact took the vehicle to a dealer where they inspected the vehicle and found no damage related to the recall, the recall was then removed and the vehicle returned to the contact. Recently, the contact stated that on two separate occasions, once while driving at 70 MPH, the vehicle stalled with the check engine warning light illuminated. The dealer was notified and provided a diagnostic fee for an inspection. The contact then took the vehicle to Hyundai of Yakima (3204 Fruitvale Blvd, Yakima, WA 98902) where they confirmed that the connecting rod bearing was defective which was linked to the recall. The manufacturer was notified by the dealer and the manufacturer denied the claim submitted to have the vehicle serviced under the prior recall. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 117,500.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that she had initially received a recall notification for NHTSA Campaign Number: 20V746000 (Engine). The contact took the vehicle to a dealer where they inspected the vehicle and found no damage related to the recall, the recall was then removed and the vehicle returned to the contact. Recently, the contact stated that on two separate occasions, once while driving at 70 MPH, the vehicle stalled with the check engine warning light illuminated. The dealer was notified and provided a diagnostic fee for an inspection. The contact then took the vehicle to Hyundai of Yakima (3204 Fruitvale Blvd, Yakima, WA 98902) where they confirmed that the connecting rod bearing was defective which was linked to the recall. The manufacturer was notified by the dealer and the manufacturer denied the claim submitted to have the vehicle serviced under the prior recall. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 117,500.
Mfg Campaign: 11456928
Recall Date: Mar 16, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated his daughter was driving and was at a stoplight. The driver was making a right turn when the vehicle lost motive power and the vehicle stalled lost power. The driver was able to restart the vehicle and slowly pulled the vehicle into a parking lot and parked. There were no warning lights illuminated. The contact had to pick up the vehicle the next day and have it towed to their residence and then towed to an independent mechanic to inspect the vehicle and failure was related to an internal issue with the engine making abnormal noise. The contact had the vehicle towed to a local dealer who diagnosed the failure as related to the catalytic converter and damage to the engine where it would need to be replaced. The dealer also inform the contact the failure could be related to an NHTSA Campaign Number: 20V746000 (engine), however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,270.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated his daughter was driving and was at a stoplight. The driver was making a right turn when the vehicle lost motive power and the vehicle stalled lost power. The driver was able to restart the vehicle and slowly pulled the vehicle into a parking lot and parked. There were no warning lights illuminated. The contact had to pick up the vehicle the next day and have it towed to their residence and then towed to an independent mechanic to inspect the vehicle and failure was related to an internal issue with the engine making abnormal noise. The contact had the vehicle towed to a local dealer who diagnosed the failure as related to the catalytic converter and damage to the engine where it would need to be replaced. The dealer also inform the contact the failure could be related to an NHTSA Campaign Number: 20V746000 (engine), however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,270.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated his daughter was driving and was at a stoplight. The driver was making a right turn when the vehicle lost motive power and the vehicle stalled lost power. The driver was able to restart the vehicle and slowly pulled the vehicle into a parking lot and parked. There were no warning lights illuminated. The contact had to pick up the vehicle the next day and have it towed to their residence and then towed to an independent mechanic to inspect the vehicle and failure was related to an internal issue with the engine making abnormal noise. The contact had the vehicle towed to a local dealer who diagnosed the failure as related to the catalytic converter and damage to the engine where it would need to be replaced. The dealer also inform the contact the failure could be related to an NHTSA Campaign Number: 20V746000 (engine), however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,270.
Mfg Campaign: 11455257
Recall Date: Mar 4, 2022
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated his daughter was driving and was at a stoplight. The driver was making a right turn when the vehicle lost motive power and the vehicle stalled lost power. The driver was able to restart the vehicle and slowly pulled the vehicle into a parking lot and parked. There were no warning lights illuminated. The contact had to pick up the vehicle the next day and have it towed to their residence and then towed to an independent mechanic to inspect the vehicle and failure was related to an internal issue with the engine making abnormal noise. The contact had the vehicle towed to a local dealer who diagnosed the failure as related to the catalytic converter and damage to the engine where it would need to be replaced. The dealer also inform the contact the failure could be related to an NHTSA Campaign Number: 20V746000 (engine), however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,270.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated his daughter was driving and was at a stoplight. The driver was making a right turn when the vehicle lost motive power and the vehicle stalled lost power. The driver was able to restart the vehicle and slowly pulled the vehicle into a parking lot and parked. There were no warning lights illuminated. The contact had to pick up the vehicle the next day and have it towed to their residence and then towed to an independent mechanic to inspect the vehicle and failure was related to an internal issue with the engine making abnormal noise. The contact had the vehicle towed to a local dealer who diagnosed the failure as related to the catalytic converter and damage to the engine where it would need to be replaced. The dealer also inform the contact the failure could be related to an NHTSA Campaign Number: 20V746000 (engine), however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,270.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated his daughter was driving and was at a stoplight. The driver was making a right turn when the vehicle lost motive power and the vehicle stalled lost power. The driver was able to restart the vehicle and slowly pulled the vehicle into a parking lot and parked. There were no warning lights illuminated. The contact had to pick up the vehicle the next day and have it towed to their residence and then towed to an independent mechanic to inspect the vehicle and failure was related to an internal issue with the engine making abnormal noise. The contact had the vehicle towed to a local dealer who diagnosed the failure as related to the catalytic converter and damage to the engine where it would need to be replaced. The dealer also inform the contact the failure could be related to an NHTSA Campaign Number: 20V746000 (engine), however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,270.
Mfg Campaign: 11455257
Recall Date: Mar 4, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Cruising on freeway ~70 mph when car starts slowing due to lack of power- for unknown reason car went into "limp mode", with turbo boost pressure and power cut off, barely enough power to keep car at 60 mph in order to make it to freeway exit to pull off. This could have caused serious collision. Turned off car, let it sit 1 min, turned it back on, and problem seemed to go away. No Check Engine Light, no OBD2 codes. Limp mode sometimes occur during harsh shifts but releasing throttle and reengaging usually fixes it but this time needed to shut off the car. Has been reported to dealer but they can't reproduce consistently and no CEL/codes so they won't try to find a fix. But losing power for no apparent reason on freeway definitely dangerous situation.
Corrective Action:
Cruising on freeway ~70 mph when car starts slowing due to lack of power- for unknown reason car went into "limp mode", with turbo boost pressure and power cut off, barely enough power to keep car at 60 mph in order to make it to freeway exit to pull off. This could have caused serious collision. Turned off car, let it sit 1 min, turned it back on, and problem seemed to go away. No Check Engine Light, no OBD2 codes. Limp mode sometimes occur during harsh shifts but releasing throttle and reengaging usually fixes it but this time needed to shut off the car. Has been reported to dealer but they can't reproduce consistently and no CEL/codes so they won't try to find a fix. But losing power for no apparent reason on freeway definitely dangerous situation.
Additional Notes:
Cruising on freeway ~70 mph when car starts slowing due to lack of power- for unknown reason car went into "limp mode", with turbo boost pressure and power cut off, barely enough power to keep car at 60 mph in order to make it to freeway exit to pull off. This could have caused serious collision. Turned off car, let it sit 1 min, turned it back on, and problem seemed to go away. No Check Engine Light, no OBD2 codes. Limp mode sometimes occur during harsh shifts but releasing throttle and reengaging usually fixes it but this time needed to shut off the car. Has been reported to dealer but they can't reproduce consistently and no CEL/codes so they won't try to find a fix. But losing power for no apparent reason on freeway definitely dangerous situation.
Mfg Campaign: 11451884
Recall Date: Feb 14, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Cruising on freeway ~70 mph when car starts slowing due to lack of power- for unknown reason car went into "limp mode", with turbo boost pressure and power cut off, barely enough power to keep car at 60 mph in order to make it to freeway exit to pull off. This could have caused serious collision. Turned off car, let it sit 1 min, turned it back on, and problem seemed to go away. No Check Engine Light, no OBD2 codes. Limp mode sometimes occur during harsh shifts but releasing throttle and reengaging usually fixes it but this time needed to shut off the car. Has been reported to dealer but they can't reproduce consistently and no CEL/codes so they won't try to find a fix. But losing power for no apparent reason on freeway definitely dangerous situation.
Corrective Action:
Cruising on freeway ~70 mph when car starts slowing due to lack of power- for unknown reason car went into "limp mode", with turbo boost pressure and power cut off, barely enough power to keep car at 60 mph in order to make it to freeway exit to pull off. This could have caused serious collision. Turned off car, let it sit 1 min, turned it back on, and problem seemed to go away. No Check Engine Light, no OBD2 codes. Limp mode sometimes occur during harsh shifts but releasing throttle and reengaging usually fixes it but this time needed to shut off the car. Has been reported to dealer but they can't reproduce consistently and no CEL/codes so they won't try to find a fix. But losing power for no apparent reason on freeway definitely dangerous situation.
Additional Notes:
Cruising on freeway ~70 mph when car starts slowing due to lack of power- for unknown reason car went into "limp mode", with turbo boost pressure and power cut off, barely enough power to keep car at 60 mph in order to make it to freeway exit to pull off. This could have caused serious collision. Turned off car, let it sit 1 min, turned it back on, and problem seemed to go away. No Check Engine Light, no OBD2 codes. Limp mode sometimes occur during harsh shifts but releasing throttle and reengaging usually fixes it but this time needed to shut off the car. Has been reported to dealer but they can't reproduce consistently and no CEL/codes so they won't try to find a fix. But losing power for no apparent reason on freeway definitely dangerous situation.
Mfg Campaign: 11451884
Recall Date: Feb 14, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 20V746000 (Engine) and the dealer-installed a software update containing a new Knock Sensor Detection System; however, while driving 35 MPH, the vehicle began to stall. The check engine warning light illuminated. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. Then, the vehicle was taken to a transmission specialist who diagnosed that the transmission was in great condition; however, the engine was not communicating with the transmission. The vehicle was taken to the dealer who completed a transmission relearn; however, the vehicle was sluggish while accelerating from a complete stop. The vehicle was taken back to the dealer who diagnosed that there were metal shavings in the engine oil, the engine was knocking loudly, and there was a significant amount of smoke coming out of the exhaust. The dealer reset the Knock Sensor Detection System software. The contact stated that the failure had been reoccurring and the vehicle would not exceed 45 MPH. The vehicle was taken to a second dealer - Hyundai of Yuma (1125 E 32nd St, Yuma, AZ 85365) who diagnosed that the engine needed to be replaced. The second dealer sent a diagnostic report to the manufacturer and requested a new engine; however, the manufacturer denied the request due to the vehicle having a salvage title. The contact stated that only the rear end of the vehicle was reconstructed as the vehicle was involved in a crash. The vehicle was not repaired. The failure mileage was approximately 58,900.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 20V746000 (Engine) and the dealer-installed a software update containing a new Knock Sensor Detection System; however, while driving 35 MPH, the vehicle began to stall. The check engine warning light illuminated. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. Then, the vehicle was taken to a transmission specialist who diagnosed that the transmission was in great condition; however, the engine was not communicating with the transmission. The vehicle was taken to the dealer who completed a transmission relearn; however, the vehicle was sluggish while accelerating from a complete stop. The vehicle was taken back to the dealer who diagnosed that there were metal shavings in the engine oil, the engine was knocking loudly, and there was a significant amount of smoke coming out of the exhaust. The dealer reset the Knock Sensor Detection System software. The contact stated that the failure had been reoccurring and the vehicle would not exceed 45 MPH. The vehicle was taken to a second dealer - Hyundai of Yuma (1125 E 32nd St, Yuma, AZ 85365) who diagnosed that the engine needed to be replaced. The second dealer sent a diagnostic report to the manufacturer and requested a new engine; however, the manufacturer denied the request due to the vehicle having a salvage title. The contact stated that only the rear end of the vehicle was reconstructed as the vehicle was involved in a crash. The vehicle was not repaired. The failure mileage was approximately 58,900.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 20V746000 (Engine) and the dealer-installed a software update containing a new Knock Sensor Detection System; however, while driving 35 MPH, the vehicle began to stall. The check engine warning light illuminated. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. Then, the vehicle was taken to a transmission specialist who diagnosed that the transmission was in great condition; however, the engine was not communicating with the transmission. The vehicle was taken to the dealer who completed a transmission relearn; however, the vehicle was sluggish while accelerating from a complete stop. The vehicle was taken back to the dealer who diagnosed that there were metal shavings in the engine oil, the engine was knocking loudly, and there was a significant amount of smoke coming out of the exhaust. The dealer reset the Knock Sensor Detection System software. The contact stated that the failure had been reoccurring and the vehicle would not exceed 45 MPH. The vehicle was taken to a second dealer - Hyundai of Yuma (1125 E 32nd St, Yuma, AZ 85365) who diagnosed that the engine needed to be replaced. The second dealer sent a diagnostic report to the manufacturer and requested a new engine; however, the manufacturer denied the request due to the vehicle having a salvage title. The contact stated that only the rear end of the vehicle was reconstructed as the vehicle was involved in a crash. The vehicle was not repaired. The failure mileage was approximately 58,900.
Mfg Campaign: 11449324
Recall Date: Jan 28, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 20V746000 (Engine) and the dealer-installed a software update containing a new Knock Sensor Detection System; however, while driving 35 MPH, the vehicle began to stall. The check engine warning light illuminated. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. Then, the vehicle was taken to a transmission specialist who diagnosed that the transmission was in great condition; however, the engine was not communicating with the transmission. The vehicle was taken to the dealer who completed a transmission relearn; however, the vehicle was sluggish while accelerating from a complete stop. The vehicle was taken back to the dealer who diagnosed that there were metal shavings in the engine oil, the engine was knocking loudly, and there was a significant amount of smoke coming out of the exhaust. The dealer reset the Knock Sensor Detection System software. The contact stated that the failure had been reoccurring and the vehicle would not exceed 45 MPH. The vehicle was taken to a second dealer - Hyundai of Yuma (1125 E 32nd St, Yuma, AZ 85365) who diagnosed that the engine needed to be replaced. The second dealer sent a diagnostic report to the manufacturer and requested a new engine; however, the manufacturer denied the request due to the vehicle having a salvage title. The contact stated that only the rear end of the vehicle was reconstructed as the vehicle was involved in a crash. The vehicle was not repaired. The failure mileage was approximately 58,900.
Corrective Action:
The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 20V746000 (Engine) and the dealer-installed a software update containing a new Knock Sensor Detection System; however, while driving 35 MPH, the vehicle began to stall. The check engine warning light illuminated. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. Then, the vehicle was taken to a transmission specialist who diagnosed that the transmission was in great condition; however, the engine was not communicating with the transmission. The vehicle was taken to the dealer who completed a transmission relearn; however, the vehicle was sluggish while accelerating from a complete stop. The vehicle was taken back to the dealer who diagnosed that there were metal shavings in the engine oil, the engine was knocking loudly, and there was a significant amount of smoke coming out of the exhaust. The dealer reset the Knock Sensor Detection System software. The contact stated that the failure had been reoccurring and the vehicle would not exceed 45 MPH. The vehicle was taken to a second dealer - Hyundai of Yuma (1125 E 32nd St, Yuma, AZ 85365) who diagnosed that the engine needed to be replaced. The second dealer sent a diagnostic report to the manufacturer and requested a new engine; however, the manufacturer denied the request due to the vehicle having a salvage title. The contact stated that only the rear end of the vehicle was reconstructed as the vehicle was involved in a crash. The vehicle was not repaired. The failure mileage was approximately 58,900.
Additional Notes:
The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 20V746000 (Engine) and the dealer-installed a software update containing a new Knock Sensor Detection System; however, while driving 35 MPH, the vehicle began to stall. The check engine warning light illuminated. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. Then, the vehicle was taken to a transmission specialist who diagnosed that the transmission was in great condition; however, the engine was not communicating with the transmission. The vehicle was taken to the dealer who completed a transmission relearn; however, the vehicle was sluggish while accelerating from a complete stop. The vehicle was taken back to the dealer who diagnosed that there were metal shavings in the engine oil, the engine was knocking loudly, and there was a significant amount of smoke coming out of the exhaust. The dealer reset the Knock Sensor Detection System software. The contact stated that the failure had been reoccurring and the vehicle would not exceed 45 MPH. The vehicle was taken to a second dealer - Hyundai of Yuma (1125 E 32nd St, Yuma, AZ 85365) who diagnosed that the engine needed to be replaced. The second dealer sent a diagnostic report to the manufacturer and requested a new engine; however, the manufacturer denied the request due to the vehicle having a salvage title. The contact stated that only the rear end of the vehicle was reconstructed as the vehicle was involved in a crash. The vehicle was not repaired. The failure mileage was approximately 58,900.
Mfg Campaign: 11449324
Recall Date: Jan 28, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
- When it shifts from 1st to 2nd or 2nd to 3rd gear, the RPMs will keep going up until I take my foot off the gas. So if I need to merge onto a highway quickly and it stalls in one gear, it can go up to 6k or 7k RPMs without shifting. I never let it get past it because I take my foot off the gas to let it shift because I'm afraid it will blow something. - When in automatic and at a stop, if you go, it will sometimes rev up a little high before shifting and also pull a lot faster versus other times when it shifts normally. To keep me on my toes, it will sometimes do the opposite and not accelerate very well at all. Almost like I press the gas and nothing happens until it's pressed all the way and then it will go. - The tachometer will lag on what RPM the engine is actually on. So you'll know it's clearly at 3k but it will only read on 1k for a few seconds before quickly going up to what it's supposed to be on. - There's also a knocking noise when my car is idling for a little while. It's every 5 to 10 minutes there's a loud knock coming from the engine. - I also understand when driving slow, for example like a drive-thru, DCT don't typically like that. But when I am in a line like that or traffic, it will stutter as if it's about to stall or shut off completely. And not like a light shake, it was very noticeable that everyone felt as if it was going to sputter and turn off. With these multiple issues, it makes me and my passengers feel extremely unsafe and it's concerning that anytime I've taken it to the dealership it's shrugged off by saying the DCT transmissions sometimes "act weird". I'm not sure how that's an answer to something that is pretty dangerous.
Corrective Action:
- When it shifts from 1st to 2nd or 2nd to 3rd gear, the RPMs will keep going up until I take my foot off the gas. So if I need to merge onto a highway quickly and it stalls in one gear, it can go up to 6k or 7k RPMs without shifting. I never let it get past it because I take my foot off the gas to let it shift because I'm afraid it will blow something. - When in automatic and at a stop, if you go, it will sometimes rev up a little high before shifting and also pull a lot faster versus other times when it shifts normally. To keep me on my toes, it will sometimes do the opposite and not accelerate very well at all. Almost like I press the gas and nothing happens until it's pressed all the way and then it will go. - The tachometer will lag on what RPM the engine is actually on. So you'll know it's clearly at 3k but it will only read on 1k for a few seconds before quickly going up to what it's supposed to be on. - There's also a knocking noise when my car is idling for a little while. It's every 5 to 10 minutes there's a loud knock coming from the engine. - I also understand when driving slow, for example like a drive-thru, DCT don't typically like that. But when I am in a line like that or traffic, it will stutter as if it's about to stall or shut off completely. And not like a light shake, it was very noticeable that everyone felt as if it was going to sputter and turn off. With these multiple issues, it makes me and my passengers feel extremely unsafe and it's concerning that anytime I've taken it to the dealership it's shrugged off by saying the DCT transmissions sometimes "act weird". I'm not sure how that's an answer to something that is pretty dangerous.
Additional Notes:
- When it shifts from 1st to 2nd or 2nd to 3rd gear, the RPMs will keep going up until I take my foot off the gas. So if I need to merge onto a highway quickly and it stalls in one gear, it can go up to 6k or 7k RPMs without shifting. I never let it get past it because I take my foot off the gas to let it shift because I'm afraid it will blow something. - When in automatic and at a stop, if you go, it will sometimes rev up a little high before shifting and also pull a lot faster versus other times when it shifts normally. To keep me on my toes, it will sometimes do the opposite and not accelerate very well at all. Almost like I press the gas and nothing happens until it's pressed all the way and then it will go. - The tachometer will lag on what RPM the engine is actually on. So you'll know it's clearly at 3k but it will only read on 1k for a few seconds before quickly going up to what it's supposed to be on. - There's also a knocking noise when my car is idling for a little while. It's every 5 to 10 minutes there's a loud knock coming from the engine. - I also understand when driving slow, for example like a drive-thru, DCT don't typically like that. But when I am in a line like that or traffic, it will stutter as if it's about to stall or shut off completely. And not like a light shake, it was very noticeable that everyone felt as if it was going to sputter and turn off. With these multiple issues, it makes me and my passengers feel extremely unsafe and it's concerning that anytime I've taken it to the dealership it's shrugged off by saying the DCT transmissions sometimes "act weird". I'm not sure how that's an answer to something that is pretty dangerous.
Mfg Campaign: 11446646
Recall Date: Jan 7, 2022
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