Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 203
Recall Date: Apr 28, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019 Veloster vehicles. In certain side impact crashes, the driver's door latch housing and locking cable can become damaged, allowing the driver's side door to open.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 183
Recall Date: Apr 17, 2019
Consumer Complaints
55 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This car was recalled for a bad engine and because their computer would not throw off a code they refused to replace the bad engine. It has 60000 miles on it and has been well maintained. The rocker arms have gone bad and there are countless others who have the same issue that Hyundai refuses to address because now computer code was thrown off. They hide behind this to avoid replacing their bad engines.
Corrective Action:
This car was recalled for a bad engine and because their computer would not throw off a code they refused to replace the bad engine. It has 60000 miles on it and has been well maintained. The rocker arms have gone bad and there are countless others who have the same issue that Hyundai refuses to address because now computer code was thrown off. They hide behind this to avoid replacing their bad engines.
Additional Notes:
This car was recalled for a bad engine and because their computer would not throw off a code they refused to replace the bad engine. It has 60000 miles on it and has been well maintained. The rocker arms have gone bad and there are countless others who have the same issue that Hyundai refuses to address because now computer code was thrown off. They hide behind this to avoid replacing their bad engines.
Mfg Campaign: 11667988
Recall Date: Jun 19, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Hyundai Veloster. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic, who referred the contact to the dealer for assistance. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 57,000.
Corrective Action:
The contact owns a 2019 Hyundai Veloster. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic, who referred the contact to the dealer for assistance. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 57,000.
Additional Notes:
The contact owns a 2019 Hyundai Veloster. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic, who referred the contact to the dealer for assistance. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 57,000.
Mfg Campaign: 11641719
Recall Date: Feb 10, 2025
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
Potential Consequences:
The contact owns a 2019 Hyundai Veloster. The contact stated that on several occasions while the vehicle was parked in extremely cold weather, the driver’s side door failed to open or close as needed. The vehicle was taken to a dealer where it was diagnosed and determined that the door actuator needed to be replaced. The vehicle was repaired but the failure reoccurred a year later. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2019 Hyundai Veloster. The contact stated that on several occasions while the vehicle was parked in extremely cold weather, the driver’s side door failed to open or close as needed. The vehicle was taken to a dealer where it was diagnosed and determined that the door actuator needed to be replaced. The vehicle was repaired but the failure reoccurred a year later. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2019 Hyundai Veloster. The contact stated that on several occasions while the vehicle was parked in extremely cold weather, the driver’s side door failed to open or close as needed. The vehicle was taken to a dealer where it was diagnosed and determined that the door actuator needed to be replaced. The vehicle was repaired but the failure reoccurred a year later. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11633614
Recall Date: Jan 2, 2025
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Hyundai Veloster. The contact stated that while driving 76 MPH, the vehicle went into LIMP Mode and decelerated to 30 MPH. The check engine warning light was illuminated. Additionally, the vehicle experienced intermittent, unintended acceleration. The contact shifted the transmission to neutral(N), but the vehicle failed to stop. The contact then pressed the shift lock release button, and the vehicle was able to stop. The steering wheel also inadvertently turned left or right while driving, and the Lane Keep Assist System was not activated. The vehicle was taken to the dealer, where it was diagnosed that fuel and oil were leaking into the exhaust pipe, allowing smoke into the cabin. The dealer replaced the alternator, battery, and spark plugs, but the failure persisted. The dealer notified the manufacturer about the failure. The vehicle was then taken to Tarr Hyundai (5524 W Andrew Johnson Hwy, Morristown, TN 37814); however, the dealer was initially unable to duplicate the failure. When Tarr Hyundai was able to duplicate the failure, the failure information was forwarded to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The final case was resolved through arbitration, and the manufacturer was ordered to buy back the vehicle; however, the contact declined the buyback offer. The failure mileage was approximately 141.
Corrective Action:
The contact owns a 2019 Hyundai Veloster. The contact stated that while driving 76 MPH, the vehicle went into LIMP Mode and decelerated to 30 MPH. The check engine warning light was illuminated. Additionally, the vehicle experienced intermittent, unintended acceleration. The contact shifted the transmission to neutral(N), but the vehicle failed to stop. The contact then pressed the shift lock release button, and the vehicle was able to stop. The steering wheel also inadvertently turned left or right while driving, and the Lane Keep Assist System was not activated. The vehicle was taken to the dealer, where it was diagnosed that fuel and oil were leaking into the exhaust pipe, allowing smoke into the cabin. The dealer replaced the alternator, battery, and spark plugs, but the failure persisted. The dealer notified the manufacturer about the failure. The vehicle was then taken to Tarr Hyundai (5524 W Andrew Johnson Hwy, Morristown, TN 37814); however, the dealer was initially unable to duplicate the failure. When Tarr Hyundai was able to duplicate the failure, the failure information was forwarded to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The final case was resolved through arbitration, and the manufacturer was ordered to buy back the vehicle; however, the contact declined the buyback offer. The failure mileage was approximately 141.
Additional Notes:
The contact owns a 2019 Hyundai Veloster. The contact stated that while driving 76 MPH, the vehicle went into LIMP Mode and decelerated to 30 MPH. The check engine warning light was illuminated. Additionally, the vehicle experienced intermittent, unintended acceleration. The contact shifted the transmission to neutral(N), but the vehicle failed to stop. The contact then pressed the shift lock release button, and the vehicle was able to stop. The steering wheel also inadvertently turned left or right while driving, and the Lane Keep Assist System was not activated. The vehicle was taken to the dealer, where it was diagnosed that fuel and oil were leaking into the exhaust pipe, allowing smoke into the cabin. The dealer replaced the alternator, battery, and spark plugs, but the failure persisted. The dealer notified the manufacturer about the failure. The vehicle was then taken to Tarr Hyundai (5524 W Andrew Johnson Hwy, Morristown, TN 37814); however, the dealer was initially unable to duplicate the failure. When Tarr Hyundai was able to duplicate the failure, the failure information was forwarded to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The final case was resolved through arbitration, and the manufacturer was ordered to buy back the vehicle; however, the contact declined the buyback offer. The failure mileage was approximately 141.
Mfg Campaign: 11618407
Recall Date: Oct 7, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2019 Hyundai Veloster. The contact stated that while driving 76 MPH, the vehicle went into LIMP Mode and decelerated to 30 MPH. The check engine warning light was illuminated. Additionally, the vehicle experienced intermittent, unintended acceleration. The contact shifted the transmission to neutral(N), but the vehicle failed to stop. The contact then pressed the shift lock release button, and the vehicle was able to stop. The steering wheel also inadvertently turned left or right while driving, and the Lane Keep Assist System was not activated. The vehicle was taken to the dealer, where it was diagnosed that fuel and oil were leaking into the exhaust pipe, allowing smoke into the cabin. The dealer replaced the alternator, battery, and spark plugs, but the failure persisted. The dealer notified the manufacturer about the failure. The vehicle was then taken to Tarr Hyundai (5524 W Andrew Johnson Hwy, Morristown, TN 37814); however, the dealer was initially unable to duplicate the failure. When Tarr Hyundai was able to duplicate the failure, the failure information was forwarded to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The final case was resolved through arbitration, and the manufacturer was ordered to buy back the vehicle; however, the contact declined the buyback offer. The failure mileage was approximately 141.
Corrective Action:
The contact owns a 2019 Hyundai Veloster. The contact stated that while driving 76 MPH, the vehicle went into LIMP Mode and decelerated to 30 MPH. The check engine warning light was illuminated. Additionally, the vehicle experienced intermittent, unintended acceleration. The contact shifted the transmission to neutral(N), but the vehicle failed to stop. The contact then pressed the shift lock release button, and the vehicle was able to stop. The steering wheel also inadvertently turned left or right while driving, and the Lane Keep Assist System was not activated. The vehicle was taken to the dealer, where it was diagnosed that fuel and oil were leaking into the exhaust pipe, allowing smoke into the cabin. The dealer replaced the alternator, battery, and spark plugs, but the failure persisted. The dealer notified the manufacturer about the failure. The vehicle was then taken to Tarr Hyundai (5524 W Andrew Johnson Hwy, Morristown, TN 37814); however, the dealer was initially unable to duplicate the failure. When Tarr Hyundai was able to duplicate the failure, the failure information was forwarded to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The final case was resolved through arbitration, and the manufacturer was ordered to buy back the vehicle; however, the contact declined the buyback offer. The failure mileage was approximately 141.
Additional Notes:
The contact owns a 2019 Hyundai Veloster. The contact stated that while driving 76 MPH, the vehicle went into LIMP Mode and decelerated to 30 MPH. The check engine warning light was illuminated. Additionally, the vehicle experienced intermittent, unintended acceleration. The contact shifted the transmission to neutral(N), but the vehicle failed to stop. The contact then pressed the shift lock release button, and the vehicle was able to stop. The steering wheel also inadvertently turned left or right while driving, and the Lane Keep Assist System was not activated. The vehicle was taken to the dealer, where it was diagnosed that fuel and oil were leaking into the exhaust pipe, allowing smoke into the cabin. The dealer replaced the alternator, battery, and spark plugs, but the failure persisted. The dealer notified the manufacturer about the failure. The vehicle was then taken to Tarr Hyundai (5524 W Andrew Johnson Hwy, Morristown, TN 37814); however, the dealer was initially unable to duplicate the failure. When Tarr Hyundai was able to duplicate the failure, the failure information was forwarded to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The final case was resolved through arbitration, and the manufacturer was ordered to buy back the vehicle; however, the contact declined the buyback offer. The failure mileage was approximately 141.
Mfg Campaign: 11618407
Recall Date: Oct 7, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.
Corrective Action:
When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.
Additional Notes:
When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.
Mfg Campaign: 11615150
Recall Date: Sep 18, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.
Corrective Action:
When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.
Additional Notes:
When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.
Mfg Campaign: 11615150
Recall Date: Sep 18, 2024
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.
Corrective Action:
When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.
Additional Notes:
When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.
Mfg Campaign: 11615150
Recall Date: Sep 18, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle has stalled/engine shuts off at different speeds and also while the vehicle's steering wheel is turned to move it into a different direction (for example making a right turn at a perpendicular street/road). There is a concern for the operator's safety and others operating around a stalling vehicle especially at higher velocity/speeds and when traffic is heavy. The dealership has recommended an engine replacement, not sure if the dealer has been able to reproduce the problem. Currently, the vehicle has only been inspected by a dealership. The flashing engine light first appeared on 06/07/2024, this would be the second time the vehicle stalled (engine shut off) on the same day.
Corrective Action:
While driving the vehicle has stalled/engine shuts off at different speeds and also while the vehicle's steering wheel is turned to move it into a different direction (for example making a right turn at a perpendicular street/road). There is a concern for the operator's safety and others operating around a stalling vehicle especially at higher velocity/speeds and when traffic is heavy. The dealership has recommended an engine replacement, not sure if the dealer has been able to reproduce the problem. Currently, the vehicle has only been inspected by a dealership. The flashing engine light first appeared on 06/07/2024, this would be the second time the vehicle stalled (engine shut off) on the same day.
Additional Notes:
While driving the vehicle has stalled/engine shuts off at different speeds and also while the vehicle's steering wheel is turned to move it into a different direction (for example making a right turn at a perpendicular street/road). There is a concern for the operator's safety and others operating around a stalling vehicle especially at higher velocity/speeds and when traffic is heavy. The dealership has recommended an engine replacement, not sure if the dealer has been able to reproduce the problem. Currently, the vehicle has only been inspected by a dealership. The flashing engine light first appeared on 06/07/2024, this would be the second time the vehicle stalled (engine shut off) on the same day.
Mfg Campaign: 11594926
Recall Date: Jun 17, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
While driving the vehicle has stalled/engine shuts off at different speeds and also while the vehicle's steering wheel is turned to move it into a different direction (for example making a right turn at a perpendicular street/road). There is a concern for the operator's safety and others operating around a stalling vehicle especially at higher velocity/speeds and when traffic is heavy. The dealership has recommended an engine replacement, not sure if the dealer has been able to reproduce the problem. Currently, the vehicle has only been inspected by a dealership. The flashing engine light first appeared on 06/07/2024, this would be the second time the vehicle stalled (engine shut off) on the same day.
Corrective Action:
While driving the vehicle has stalled/engine shuts off at different speeds and also while the vehicle's steering wheel is turned to move it into a different direction (for example making a right turn at a perpendicular street/road). There is a concern for the operator's safety and others operating around a stalling vehicle especially at higher velocity/speeds and when traffic is heavy. The dealership has recommended an engine replacement, not sure if the dealer has been able to reproduce the problem. Currently, the vehicle has only been inspected by a dealership. The flashing engine light first appeared on 06/07/2024, this would be the second time the vehicle stalled (engine shut off) on the same day.
Additional Notes:
While driving the vehicle has stalled/engine shuts off at different speeds and also while the vehicle's steering wheel is turned to move it into a different direction (for example making a right turn at a perpendicular street/road). There is a concern for the operator's safety and others operating around a stalling vehicle especially at higher velocity/speeds and when traffic is heavy. The dealership has recommended an engine replacement, not sure if the dealer has been able to reproduce the problem. Currently, the vehicle has only been inspected by a dealership. The flashing engine light first appeared on 06/07/2024, this would be the second time the vehicle stalled (engine shut off) on the same day.
Mfg Campaign: 11594926
Recall Date: Jun 17, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the vehicle has stalled/engine shuts off at different speeds and also while the vehicle's steering wheel is turned to move it into a different direction (for example making a right turn at a perpendicular street/road). There is a concern for the operator's safety and others operating around a stalling vehicle especially at higher velocity/speeds and when traffic is heavy. The dealership has recommended an engine replacement, not sure if the dealer has been able to reproduce the problem. Currently, the vehicle has only been inspected by a dealership. The flashing engine light first appeared on 06/07/2024, this would be the second time the vehicle stalled (engine shut off) on the same day.
Corrective Action:
While driving the vehicle has stalled/engine shuts off at different speeds and also while the vehicle's steering wheel is turned to move it into a different direction (for example making a right turn at a perpendicular street/road). There is a concern for the operator's safety and others operating around a stalling vehicle especially at higher velocity/speeds and when traffic is heavy. The dealership has recommended an engine replacement, not sure if the dealer has been able to reproduce the problem. Currently, the vehicle has only been inspected by a dealership. The flashing engine light first appeared on 06/07/2024, this would be the second time the vehicle stalled (engine shut off) on the same day.
Additional Notes:
While driving the vehicle has stalled/engine shuts off at different speeds and also while the vehicle's steering wheel is turned to move it into a different direction (for example making a right turn at a perpendicular street/road). There is a concern for the operator's safety and others operating around a stalling vehicle especially at higher velocity/speeds and when traffic is heavy. The dealership has recommended an engine replacement, not sure if the dealer has been able to reproduce the problem. Currently, the vehicle has only been inspected by a dealership. The flashing engine light first appeared on 06/07/2024, this would be the second time the vehicle stalled (engine shut off) on the same day.
Mfg Campaign: 11594926
Recall Date: Jun 17, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Passenger side door will not latch or lock. Door remains opened while driving.
Corrective Action:
Passenger side door will not latch or lock. Door remains opened while driving.
Additional Notes:
Passenger side door will not latch or lock. Door remains opened while driving.
Mfg Campaign: 11584369
Recall Date: Apr 22, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Passenger side door will not latch or lock. Door remains opened while driving.
Corrective Action:
Passenger side door will not latch or lock. Door remains opened while driving.
Additional Notes:
Passenger side door will not latch or lock. Door remains opened while driving.
Mfg Campaign: 11584369
Recall Date: Apr 22, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I had cruise control enabled while driving down the highway. When entering a sweeper turn, the steering wheel locked up completely and could only be moved about 1cm either direction. If this had happened on any mild turn this would have resulted in a crash. The steering wheel locked up entirely at 50mph. I was able to slowly get the car to the side of the road utilizing the 1cm of freeplay in the steering wheel. Steering would not return until I restarted the car. No lights appeared on the dash before, during, or after the incident. Component that failed was 56320-K9000 Power Pack Assembly. Dealer replaced this under warranty after the ECU revealed the component had failed. The component is no longer available for inspection. STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)
Corrective Action:
I had cruise control enabled while driving down the highway. When entering a sweeper turn, the steering wheel locked up completely and could only be moved about 1cm either direction. If this had happened on any mild turn this would have resulted in a crash. The steering wheel locked up entirely at 50mph. I was able to slowly get the car to the side of the road utilizing the 1cm of freeplay in the steering wheel. Steering would not return until I restarted the car. No lights appeared on the dash before, during, or after the incident. Component that failed was 56320-K9000 Power Pack Assembly. Dealer replaced this under warranty after the ECU revealed the component had failed. The component is no longer available for inspection. STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)
Additional Notes:
I had cruise control enabled while driving down the highway. When entering a sweeper turn, the steering wheel locked up completely and could only be moved about 1cm either direction. If this had happened on any mild turn this would have resulted in a crash. The steering wheel locked up entirely at 50mph. I was able to slowly get the car to the side of the road utilizing the 1cm of freeplay in the steering wheel. Steering would not return until I restarted the car. No lights appeared on the dash before, during, or after the incident. Component that failed was 56320-K9000 Power Pack Assembly. Dealer replaced this under warranty after the ECU revealed the component had failed. The component is no longer available for inspection. STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)
Mfg Campaign: 11578325
Recall Date: Mar 19, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had cruise control enabled while driving down the highway. When entering a sweeper turn, the steering wheel locked up completely and could only be moved about 1cm either direction. If this had happened on any mild turn this would have resulted in a crash. The steering wheel locked up entirely at 50mph. I was able to slowly get the car to the side of the road utilizing the 1cm of freeplay in the steering wheel. Steering would not return until I restarted the car. No lights appeared on the dash before, during, or after the incident. Component that failed was 56320-K9000 Power Pack Assembly. Dealer replaced this under warranty after the ECU revealed the component had failed. The component is no longer available for inspection. STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)
Corrective Action:
I had cruise control enabled while driving down the highway. When entering a sweeper turn, the steering wheel locked up completely and could only be moved about 1cm either direction. If this had happened on any mild turn this would have resulted in a crash. The steering wheel locked up entirely at 50mph. I was able to slowly get the car to the side of the road utilizing the 1cm of freeplay in the steering wheel. Steering would not return until I restarted the car. No lights appeared on the dash before, during, or after the incident. Component that failed was 56320-K9000 Power Pack Assembly. Dealer replaced this under warranty after the ECU revealed the component had failed. The component is no longer available for inspection. STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)
Additional Notes:
I had cruise control enabled while driving down the highway. When entering a sweeper turn, the steering wheel locked up completely and could only be moved about 1cm either direction. If this had happened on any mild turn this would have resulted in a crash. The steering wheel locked up entirely at 50mph. I was able to slowly get the car to the side of the road utilizing the 1cm of freeplay in the steering wheel. Steering would not return until I restarted the car. No lights appeared on the dash before, during, or after the incident. Component that failed was 56320-K9000 Power Pack Assembly. Dealer replaced this under warranty after the ECU revealed the component had failed. The component is no longer available for inspection. STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)
Mfg Campaign: 11578325
Recall Date: Mar 19, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Hyundai Veloster. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the engine. The contact stated that it sounded as if the engine was revving without the accelerator pedal being depressed. The contact stated that the RPM revved between 5,000-7,000 RPMs but the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact was able to stop the vehicle. The contact turned off and restarted the vehicle several times however, the vehicle failed to respond while shifting into drive(D). The contact stated the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and advised the contact that clutch packs 1 and 2 showed DTC codes: P090173 and P090B73. The contact was informed that the clutch packs 1 and 2 along with the clutch actuator and the front brake pads, rotors, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 61,307.
Corrective Action:
The contact owns a 2019 Hyundai Veloster. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the engine. The contact stated that it sounded as if the engine was revving without the accelerator pedal being depressed. The contact stated that the RPM revved between 5,000-7,000 RPMs but the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact was able to stop the vehicle. The contact turned off and restarted the vehicle several times however, the vehicle failed to respond while shifting into drive(D). The contact stated the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and advised the contact that clutch packs 1 and 2 showed DTC codes: P090173 and P090B73. The contact was informed that the clutch packs 1 and 2 along with the clutch actuator and the front brake pads, rotors, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 61,307.
Additional Notes:
The contact owns a 2019 Hyundai Veloster. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the engine. The contact stated that it sounded as if the engine was revving without the accelerator pedal being depressed. The contact stated that the RPM revved between 5,000-7,000 RPMs but the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact was able to stop the vehicle. The contact turned off and restarted the vehicle several times however, the vehicle failed to respond while shifting into drive(D). The contact stated the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and advised the contact that clutch packs 1 and 2 showed DTC codes: P090173 and P090B73. The contact was informed that the clutch packs 1 and 2 along with the clutch actuator and the front brake pads, rotors, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 61,307.
Mfg Campaign: 11574427
Recall Date: Feb 28, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Hyundai Veloster. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the engine. The contact stated that it sounded as if the engine was revving without the accelerator pedal being depressed. The contact stated that the RPM revved between 5,000-7,000 RPMs but the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact was able to stop the vehicle. The contact turned off and restarted the vehicle several times however, the vehicle failed to respond while shifting into drive(D). The contact stated the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and advised the contact that clutch packs 1 and 2 showed DTC codes: P090173 and P090B73. The contact was informed that the clutch packs 1 and 2 along with the clutch actuator and the front brake pads, rotors, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 61,307.
Corrective Action:
The contact owns a 2019 Hyundai Veloster. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the engine. The contact stated that it sounded as if the engine was revving without the accelerator pedal being depressed. The contact stated that the RPM revved between 5,000-7,000 RPMs but the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact was able to stop the vehicle. The contact turned off and restarted the vehicle several times however, the vehicle failed to respond while shifting into drive(D). The contact stated the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and advised the contact that clutch packs 1 and 2 showed DTC codes: P090173 and P090B73. The contact was informed that the clutch packs 1 and 2 along with the clutch actuator and the front brake pads, rotors, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 61,307.
Additional Notes:
The contact owns a 2019 Hyundai Veloster. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the engine. The contact stated that it sounded as if the engine was revving without the accelerator pedal being depressed. The contact stated that the RPM revved between 5,000-7,000 RPMs but the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact was able to stop the vehicle. The contact turned off and restarted the vehicle several times however, the vehicle failed to respond while shifting into drive(D). The contact stated the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and advised the contact that clutch packs 1 and 2 showed DTC codes: P090173 and P090B73. The contact was informed that the clutch packs 1 and 2 along with the clutch actuator and the front brake pads, rotors, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 61,307.
Mfg Campaign: 11574427
Recall Date: Feb 28, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle the engine stalled in the middle of a turn. We were able to safely move the vehicle to the side of the road immediately out of harms way. The engine would not restart despite adding oil. Prior to the engine stalling there was a light knocking noise but very faint. The check engine or oil lights did not illuminate until after the stall. We had the vehicle towed to our family member's auto shop to research the problem with the engine and he also was not able to get the vehicle to restart. It was confirmed that the piston oil ring had failed and safety recall report 21V-301 was found addressing the same issue with other vehicles same year but not specific to our VIN. We had the vehicle towed to Hyundai dealership to validate the issue and they stated that it was a camshaft dowel and that HyundaiUSA did not feel it fell under the recall notice, we had agreed to a fix to replace the camshaft dowel that was broken upon the initial diagnosis. Upon further review they found that further damage had been done to the engine and now the engine would need to be replaced. HyundaiUSA again said that it didn't fall under the safety recall based on the VIN and would not fully cover the replacement of the engine. Their diagnosis of the damage is identical to what is listed in the Safety recall notice 21V-301. This damage could have caused a much larger issue if the vehicle was being driven on a highway or other high traffic area.
Corrective Action:
While driving the vehicle the engine stalled in the middle of a turn. We were able to safely move the vehicle to the side of the road immediately out of harms way. The engine would not restart despite adding oil. Prior to the engine stalling there was a light knocking noise but very faint. The check engine or oil lights did not illuminate until after the stall. We had the vehicle towed to our family member's auto shop to research the problem with the engine and he also was not able to get the vehicle to restart. It was confirmed that the piston oil ring had failed and safety recall report 21V-301 was found addressing the same issue with other vehicles same year but not specific to our VIN. We had the vehicle towed to Hyundai dealership to validate the issue and they stated that it was a camshaft dowel and that HyundaiUSA did not feel it fell under the recall notice, we had agreed to a fix to replace the camshaft dowel that was broken upon the initial diagnosis. Upon further review they found that further damage had been done to the engine and now the engine would need to be replaced. HyundaiUSA again said that it didn't fall under the safety recall based on the VIN and would not fully cover the replacement of the engine. Their diagnosis of the damage is identical to what is listed in the Safety recall notice 21V-301. This damage could have caused a much larger issue if the vehicle was being driven on a highway or other high traffic area.
Additional Notes:
While driving the vehicle the engine stalled in the middle of a turn. We were able to safely move the vehicle to the side of the road immediately out of harms way. The engine would not restart despite adding oil. Prior to the engine stalling there was a light knocking noise but very faint. The check engine or oil lights did not illuminate until after the stall. We had the vehicle towed to our family member's auto shop to research the problem with the engine and he also was not able to get the vehicle to restart. It was confirmed that the piston oil ring had failed and safety recall report 21V-301 was found addressing the same issue with other vehicles same year but not specific to our VIN. We had the vehicle towed to Hyundai dealership to validate the issue and they stated that it was a camshaft dowel and that HyundaiUSA did not feel it fell under the recall notice, we had agreed to a fix to replace the camshaft dowel that was broken upon the initial diagnosis. Upon further review they found that further damage had been done to the engine and now the engine would need to be replaced. HyundaiUSA again said that it didn't fall under the safety recall based on the VIN and would not fully cover the replacement of the engine. Their diagnosis of the damage is identical to what is listed in the Safety recall notice 21V-301. This damage could have caused a much larger issue if the vehicle was being driven on a highway or other high traffic area.
Mfg Campaign: 11567830
Recall Date: Jan 25, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2.0 engine loss of power and stalls. Engine makes knocking noises and timing chain slipping. First reported to dealership on August 21 and was told they could not be able to look at the car for three months. Vehicle was kept out of service for four weeks. Reported to dealership again on 9/14/2023 and visited the dealership on 9/16 after no response. Also notified the dealership of recall involving this year model engine but received no recall notice from Hyundai. All symptoms of this recall were experienced with this vehicle.
Corrective Action:
2.0 engine loss of power and stalls. Engine makes knocking noises and timing chain slipping. First reported to dealership on August 21 and was told they could not be able to look at the car for three months. Vehicle was kept out of service for four weeks. Reported to dealership again on 9/14/2023 and visited the dealership on 9/16 after no response. Also notified the dealership of recall involving this year model engine but received no recall notice from Hyundai. All symptoms of this recall were experienced with this vehicle.
Additional Notes:
2.0 engine loss of power and stalls. Engine makes knocking noises and timing chain slipping. First reported to dealership on August 21 and was told they could not be able to look at the car for three months. Vehicle was kept out of service for four weeks. Reported to dealership again on 9/14/2023 and visited the dealership on 9/16 after no response. Also notified the dealership of recall involving this year model engine but received no recall notice from Hyundai. All symptoms of this recall were experienced with this vehicle.
Mfg Campaign: 11544978
Recall Date: Sep 16, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car battery died and I changed the battery. I noticed that the engine lights were on, so I made an appointment to get it checked as well as complete a state inspection. My car fob started acting up and they (Halls Jeep) told me to take it to the Hyundai Service Center because they have the equipment to do so. I took it to the Priority Hyundai and told them of the issue as well as reminded them that there was a recall issue relating to the software in the vehicle. After waiting 4 hours of back and forth, trying to find out what was going on with the car, I saw parked to the side. I asked about it and then another mechanic came and told me that they locked the car and were now unable to unlock it. I told them that there should be some emergency entrance, as all vehicle with a fob has a safety feature to unlock manually. After another while, the service manager decided that the locking issue might be due to the car not being updated (the recall issue) and gave me a loaner car. The service manager also said he did not know how to rectify it and that he would need to contact a different department in Hyundai. I received a call from the manager now saying that it is a mechanical issue and that they are not responsible for anything that happened to my car when they are fixing another issue. I now have a car that I can't lock/unlock and I am not sure what else is wrong due to the software issues. Th software recall does not address all the electrical issues and the dealerships don't know all the issues with the car.
Corrective Action:
My car battery died and I changed the battery. I noticed that the engine lights were on, so I made an appointment to get it checked as well as complete a state inspection. My car fob started acting up and they (Halls Jeep) told me to take it to the Hyundai Service Center because they have the equipment to do so. I took it to the Priority Hyundai and told them of the issue as well as reminded them that there was a recall issue relating to the software in the vehicle. After waiting 4 hours of back and forth, trying to find out what was going on with the car, I saw parked to the side. I asked about it and then another mechanic came and told me that they locked the car and were now unable to unlock it. I told them that there should be some emergency entrance, as all vehicle with a fob has a safety feature to unlock manually. After another while, the service manager decided that the locking issue might be due to the car not being updated (the recall issue) and gave me a loaner car. The service manager also said he did not know how to rectify it and that he would need to contact a different department in Hyundai. I received a call from the manager now saying that it is a mechanical issue and that they are not responsible for anything that happened to my car when they are fixing another issue. I now have a car that I can't lock/unlock and I am not sure what else is wrong due to the software issues. Th software recall does not address all the electrical issues and the dealerships don't know all the issues with the car.
Additional Notes:
My car battery died and I changed the battery. I noticed that the engine lights were on, so I made an appointment to get it checked as well as complete a state inspection. My car fob started acting up and they (Halls Jeep) told me to take it to the Hyundai Service Center because they have the equipment to do so. I took it to the Priority Hyundai and told them of the issue as well as reminded them that there was a recall issue relating to the software in the vehicle. After waiting 4 hours of back and forth, trying to find out what was going on with the car, I saw parked to the side. I asked about it and then another mechanic came and told me that they locked the car and were now unable to unlock it. I told them that there should be some emergency entrance, as all vehicle with a fob has a safety feature to unlock manually. After another while, the service manager decided that the locking issue might be due to the car not being updated (the recall issue) and gave me a loaner car. The service manager also said he did not know how to rectify it and that he would need to contact a different department in Hyundai. I received a call from the manager now saying that it is a mechanical issue and that they are not responsible for anything that happened to my car when they are fixing another issue. I now have a car that I can't lock/unlock and I am not sure what else is wrong due to the software issues. Th software recall does not address all the electrical issues and the dealerships don't know all the issues with the car.
Mfg Campaign: 11540902
Recall Date: Aug 26, 2023
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