Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R24A5, R24A7
Recall Date: Jun 21, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 15, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 27, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
73 ComplaintsNissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Infiniti Q50. The contact stated while driving at an undisclosed speed, the passenger’s side seat belt warning light illuminated. The contact stated that there was no passenger located in the front passenger’s seat during the failure. The vehicle was taken to the dealer where it was diagnosed that the OCS sensor had failed, and the contact was informed that the front passenger's side air bag and the front passenger’s seat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Corrective Action:
The contact owns a 2017 Infiniti Q50. The contact stated while driving at an undisclosed speed, the passenger’s side seat belt warning light illuminated. The contact stated that there was no passenger located in the front passenger’s seat during the failure. The vehicle was taken to the dealer where it was diagnosed that the OCS sensor had failed, and the contact was informed that the front passenger's side air bag and the front passenger’s seat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Additional Notes:
The contact owns a 2017 Infiniti Q50. The contact stated while driving at an undisclosed speed, the passenger’s side seat belt warning light illuminated. The contact stated that there was no passenger located in the front passenger’s seat during the failure. The vehicle was taken to the dealer where it was diagnosed that the OCS sensor had failed, and the contact was informed that the front passenger's side air bag and the front passenger’s seat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Mfg Campaign: 11612814
Recall Date: Sep 5, 2024
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2017 Infiniti Q50. The contact stated while driving at an undisclosed speed, the passenger’s side seat belt warning light illuminated. The contact stated that there was no passenger located in the front passenger’s seat during the failure. The vehicle was taken to the dealer where it was diagnosed that the OCS sensor had failed, and the contact was informed that the front passenger's side air bag and the front passenger’s seat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Corrective Action:
The contact owns a 2017 Infiniti Q50. The contact stated while driving at an undisclosed speed, the passenger’s side seat belt warning light illuminated. The contact stated that there was no passenger located in the front passenger’s seat during the failure. The vehicle was taken to the dealer where it was diagnosed that the OCS sensor had failed, and the contact was informed that the front passenger's side air bag and the front passenger’s seat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Additional Notes:
The contact owns a 2017 Infiniti Q50. The contact stated while driving at an undisclosed speed, the passenger’s side seat belt warning light illuminated. The contact stated that there was no passenger located in the front passenger’s seat during the failure. The vehicle was taken to the dealer where it was diagnosed that the OCS sensor had failed, and the contact was informed that the front passenger's side air bag and the front passenger’s seat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Mfg Campaign: 11612814
Recall Date: Sep 5, 2024
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Hydraulic Bushing of the Lower Control Arm Leaking, very common problem amongst Q50 models.
Corrective Action:
Hydraulic Bushing of the Lower Control Arm Leaking, very common problem amongst Q50 models.
Additional Notes:
Hydraulic Bushing of the Lower Control Arm Leaking, very common problem amongst Q50 models.
Mfg Campaign: 11606511
Recall Date: Aug 5, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Independent service center ran diagnostics and Code that pops up is the P0090. FUEL PUMP .no inspection by dealership when requested. We called dealership and they wanted to charge for inspecting vehicle. When driving vehicle stalls,in the middle of traffic. Check engine light turned on .No exaleracion when I press gas pedal. Very dangerous it stalled in the middle of traffic with children in vehicles.. the car goes to limp mode and didn't want to move . The muffler smokes and when checked the engine oil smells like gas.
Corrective Action:
Independent service center ran diagnostics and Code that pops up is the P0090. FUEL PUMP .no inspection by dealership when requested. We called dealership and they wanted to charge for inspecting vehicle. When driving vehicle stalls,in the middle of traffic. Check engine light turned on .No exaleracion when I press gas pedal. Very dangerous it stalled in the middle of traffic with children in vehicles.. the car goes to limp mode and didn't want to move . The muffler smokes and when checked the engine oil smells like gas.
Additional Notes:
Independent service center ran diagnostics and Code that pops up is the P0090. FUEL PUMP .no inspection by dealership when requested. We called dealership and they wanted to charge for inspecting vehicle. When driving vehicle stalls,in the middle of traffic. Check engine light turned on .No exaleracion when I press gas pedal. Very dangerous it stalled in the middle of traffic with children in vehicles.. the car goes to limp mode and didn't want to move . The muffler smokes and when checked the engine oil smells like gas.
Mfg Campaign: 11602824
Recall Date: Jul 16, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Independent service center ran diagnostics and Code that pops up is the P0090. FUEL PUMP .no inspection by dealership when requested. We called dealership and they wanted to charge for inspecting vehicle. When driving vehicle stalls,in the middle of traffic. Check engine light turned on .No exaleracion when I press gas pedal. Very dangerous it stalled in the middle of traffic with children in vehicles.. the car goes to limp mode and didn't want to move . The muffler smokes and when checked the engine oil smells like gas.
Corrective Action:
Independent service center ran diagnostics and Code that pops up is the P0090. FUEL PUMP .no inspection by dealership when requested. We called dealership and they wanted to charge for inspecting vehicle. When driving vehicle stalls,in the middle of traffic. Check engine light turned on .No exaleracion when I press gas pedal. Very dangerous it stalled in the middle of traffic with children in vehicles.. the car goes to limp mode and didn't want to move . The muffler smokes and when checked the engine oil smells like gas.
Additional Notes:
Independent service center ran diagnostics and Code that pops up is the P0090. FUEL PUMP .no inspection by dealership when requested. We called dealership and they wanted to charge for inspecting vehicle. When driving vehicle stalls,in the middle of traffic. Check engine light turned on .No exaleracion when I press gas pedal. Very dangerous it stalled in the middle of traffic with children in vehicles.. the car goes to limp mode and didn't want to move . The muffler smokes and when checked the engine oil smells like gas.
Mfg Campaign: 11602824
Recall Date: Jul 16, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Independent service center ran diagnostics and Code that pops up is the P0090. FUEL PUMP .no inspection by dealership when requested. We called dealership and they wanted to charge for inspecting vehicle. When driving vehicle stalls,in the middle of traffic. Check engine light turned on .No exaleracion when I press gas pedal. Very dangerous it stalled in the middle of traffic with children in vehicles.. the car goes to limp mode and didn't want to move . The muffler smokes and when checked the engine oil smells like gas.
Corrective Action:
Independent service center ran diagnostics and Code that pops up is the P0090. FUEL PUMP .no inspection by dealership when requested. We called dealership and they wanted to charge for inspecting vehicle. When driving vehicle stalls,in the middle of traffic. Check engine light turned on .No exaleracion when I press gas pedal. Very dangerous it stalled in the middle of traffic with children in vehicles.. the car goes to limp mode and didn't want to move . The muffler smokes and when checked the engine oil smells like gas.
Additional Notes:
Independent service center ran diagnostics and Code that pops up is the P0090. FUEL PUMP .no inspection by dealership when requested. We called dealership and they wanted to charge for inspecting vehicle. When driving vehicle stalls,in the middle of traffic. Check engine light turned on .No exaleracion when I press gas pedal. Very dangerous it stalled in the middle of traffic with children in vehicles.. the car goes to limp mode and didn't want to move . The muffler smokes and when checked the engine oil smells like gas.
Mfg Campaign: 11602824
Recall Date: Jul 16, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The airbag light came on for the passenger side. The dealership said I had to pay $246 to find out what the problem is. They told me the entire seat/airbag structure needed to be replaced at a cost of $6k-$13k. I searched the problem online and there is the exact recall for this car/problem but not my vehicle. I don’t feel like I should be responsible for a safety issue in a 7 year old car. I believe this model should be included in the recall. I also am requesting the $246 be refunded.
Corrective Action:
The airbag light came on for the passenger side. The dealership said I had to pay $246 to find out what the problem is. They told me the entire seat/airbag structure needed to be replaced at a cost of $6k-$13k. I searched the problem online and there is the exact recall for this car/problem but not my vehicle. I don’t feel like I should be responsible for a safety issue in a 7 year old car. I believe this model should be included in the recall. I also am requesting the $246 be refunded.
Additional Notes:
The airbag light came on for the passenger side. The dealership said I had to pay $246 to find out what the problem is. They told me the entire seat/airbag structure needed to be replaced at a cost of $6k-$13k. I searched the problem online and there is the exact recall for this car/problem but not my vehicle. I don’t feel like I should be responsible for a safety issue in a 7 year old car. I believe this model should be included in the recall. I also am requesting the $246 be refunded.
Mfg Campaign: 11581276
Recall Date: Apr 5, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine in this car needs to be replaced. The main bearing is failing, head gasket blew, and coolant has leaked into the engine. About August 30, 2023 I had a sudden coolant loss followed by temperature spike. If the engine had seized while driving, it could have caused a loss of power and locked up the drive train. After sitting while i tried to determine the coolant loss and temp spike, i made arrangements with a local infiniti dealer about jan 9 with a drop off date of jan 22 or 23. The dealer has confirmed the bearing, oil, coolant issue. There were no warning lights or check engine lights before the issue occurred.
Corrective Action:
The engine in this car needs to be replaced. The main bearing is failing, head gasket blew, and coolant has leaked into the engine. About August 30, 2023 I had a sudden coolant loss followed by temperature spike. If the engine had seized while driving, it could have caused a loss of power and locked up the drive train. After sitting while i tried to determine the coolant loss and temp spike, i made arrangements with a local infiniti dealer about jan 9 with a drop off date of jan 22 or 23. The dealer has confirmed the bearing, oil, coolant issue. There were no warning lights or check engine lights before the issue occurred.
Additional Notes:
The engine in this car needs to be replaced. The main bearing is failing, head gasket blew, and coolant has leaked into the engine. About August 30, 2023 I had a sudden coolant loss followed by temperature spike. If the engine had seized while driving, it could have caused a loss of power and locked up the drive train. After sitting while i tried to determine the coolant loss and temp spike, i made arrangements with a local infiniti dealer about jan 9 with a drop off date of jan 22 or 23. The dealer has confirmed the bearing, oil, coolant issue. There were no warning lights or check engine lights before the issue occurred.
Mfg Campaign: 11573697
Recall Date: Feb 23, 2024
Nissan North America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Infiniti Q50. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated that the failures had been recurring while driving. The vehicle was taken to the dealer several times, and the dealer diagnosed that the fuel pump had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V476000 (Fuel System, Gasoline, Electrical System). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Infiniti Q50. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated that the failures had been recurring while driving. The vehicle was taken to the dealer several times, and the dealer diagnosed that the fuel pump had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V476000 (Fuel System, Gasoline, Electrical System). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Infiniti Q50. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated that the failures had been recurring while driving. The vehicle was taken to the dealer several times, and the dealer diagnosed that the fuel pump had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V476000 (Fuel System, Gasoline, Electrical System). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Mfg Campaign: 11546417
Recall Date: Sep 25, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Infiniti Q50. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated that the failures had been recurring while driving. The vehicle was taken to the dealer several times, and the dealer diagnosed that the fuel pump had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V476000 (Fuel System, Gasoline, Electrical System). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Infiniti Q50. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated that the failures had been recurring while driving. The vehicle was taken to the dealer several times, and the dealer diagnosed that the fuel pump had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V476000 (Fuel System, Gasoline, Electrical System). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Infiniti Q50. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated that the failures had been recurring while driving. The vehicle was taken to the dealer several times, and the dealer diagnosed that the fuel pump had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V476000 (Fuel System, Gasoline, Electrical System). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Mfg Campaign: 11546417
Recall Date: Sep 25, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When i was driving in highway, all of a sudden gas paddle stop working no matter how hard i press it is not taking gas paddle and not picking up speed. I was panicking, lucky nobody behind me. Nothing bad happen, but this is very dangerous in my opinion.
Corrective Action:
When i was driving in highway, all of a sudden gas paddle stop working no matter how hard i press it is not taking gas paddle and not picking up speed. I was panicking, lucky nobody behind me. Nothing bad happen, but this is very dangerous in my opinion.
Additional Notes:
When i was driving in highway, all of a sudden gas paddle stop working no matter how hard i press it is not taking gas paddle and not picking up speed. I was panicking, lucky nobody behind me. Nothing bad happen, but this is very dangerous in my opinion.
Mfg Campaign: 11540699
Recall Date: Aug 25, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When i was driving in highway, all of a sudden gas paddle stop working no matter how hard i press it is not taking gas paddle and not picking up speed. I was panicking, lucky nobody behind me. Nothing bad happen, but this is very dangerous in my opinion.
Corrective Action:
When i was driving in highway, all of a sudden gas paddle stop working no matter how hard i press it is not taking gas paddle and not picking up speed. I was panicking, lucky nobody behind me. Nothing bad happen, but this is very dangerous in my opinion.
Additional Notes:
When i was driving in highway, all of a sudden gas paddle stop working no matter how hard i press it is not taking gas paddle and not picking up speed. I was panicking, lucky nobody behind me. Nothing bad happen, but this is very dangerous in my opinion.
Mfg Campaign: 11540699
Recall Date: Aug 25, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Turbos blow prematurely, and the motor can end up with porus block at any mileage
Corrective Action:
Turbos blow prematurely, and the motor can end up with porus block at any mileage
Additional Notes:
Turbos blow prematurely, and the motor can end up with porus block at any mileage
Mfg Campaign: 11540303
Recall Date: Aug 23, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Turbos blow prematurely, and the motor can end up with porus block at any mileage
Corrective Action:
Turbos blow prematurely, and the motor can end up with porus block at any mileage
Additional Notes:
Turbos blow prematurely, and the motor can end up with porus block at any mileage
Mfg Campaign: 11540303
Recall Date: Aug 23, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Turbos blow prematurely, and the motor can end up with porus block at any mileage
Corrective Action:
Turbos blow prematurely, and the motor can end up with porus block at any mileage
Additional Notes:
Turbos blow prematurely, and the motor can end up with porus block at any mileage
Mfg Campaign: 11540303
Recall Date: Aug 23, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns 2017 Infiniti Q50. The contact stated while driving 40 MPH, the vehicle lost motive power and shut off without warning. The contact was not able to restart the vehicle and had the vehicle towed to storage lot. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not under recall. The manufacturer was contacted and stated that the vehicle was not under recall and did not provide any assistance. The failure mileage was 118,000.
Corrective Action:
The contact owns 2017 Infiniti Q50. The contact stated while driving 40 MPH, the vehicle lost motive power and shut off without warning. The contact was not able to restart the vehicle and had the vehicle towed to storage lot. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not under recall. The manufacturer was contacted and stated that the vehicle was not under recall and did not provide any assistance. The failure mileage was 118,000.
Additional Notes:
The contact owns 2017 Infiniti Q50. The contact stated while driving 40 MPH, the vehicle lost motive power and shut off without warning. The contact was not able to restart the vehicle and had the vehicle towed to storage lot. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not under recall. The manufacturer was contacted and stated that the vehicle was not under recall and did not provide any assistance. The failure mileage was 118,000.
Mfg Campaign: 11534456
Recall Date: Jul 25, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns 2017 Infiniti Q50. The contact stated while driving 40 MPH, the vehicle lost motive power and shut off without warning. The contact was not able to restart the vehicle and had the vehicle towed to storage lot. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not under recall. The manufacturer was contacted and stated that the vehicle was not under recall and did not provide any assistance. The failure mileage was 118,000.
Corrective Action:
The contact owns 2017 Infiniti Q50. The contact stated while driving 40 MPH, the vehicle lost motive power and shut off without warning. The contact was not able to restart the vehicle and had the vehicle towed to storage lot. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not under recall. The manufacturer was contacted and stated that the vehicle was not under recall and did not provide any assistance. The failure mileage was 118,000.
Additional Notes:
The contact owns 2017 Infiniti Q50. The contact stated while driving 40 MPH, the vehicle lost motive power and shut off without warning. The contact was not able to restart the vehicle and had the vehicle towed to storage lot. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not under recall. The manufacturer was contacted and stated that the vehicle was not under recall and did not provide any assistance. The failure mileage was 118,000.
Mfg Campaign: 11534456
Recall Date: Jul 25, 2023
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My vehicle's windshield washer sensor has malfunctioned as it regularly flashes a warning light indicating low washer fluid regardless of the actual washer fluid reservoir level. The persistent warning light on the dash is a constant distraction to the driver. Furthermore, a driver may become ambivalent to the warning light if another system actually malfunctions (or in the case of the washer reservoir actually being low or empty) thus creating a real safety threat. Infiniti vehicle forums as well as my independent mechanic note this problem to be fairly widespread and, according to my mechanic, is also prevalent in certain Nissan models. I brought this matter to the attention of Infiniti's Customer Care team but no action was taken to remedy the situation nor does it seem any action will be forthcoming. While this may seem to be a relatively small issue, such small issues can still result in significant negative outcomes if not addressed. Given the regularity in which this issue occurs, the manufacturer should be responsible for repairing this defect.
Corrective Action:
My vehicle's windshield washer sensor has malfunctioned as it regularly flashes a warning light indicating low washer fluid regardless of the actual washer fluid reservoir level. The persistent warning light on the dash is a constant distraction to the driver. Furthermore, a driver may become ambivalent to the warning light if another system actually malfunctions (or in the case of the washer reservoir actually being low or empty) thus creating a real safety threat. Infiniti vehicle forums as well as my independent mechanic note this problem to be fairly widespread and, according to my mechanic, is also prevalent in certain Nissan models. I brought this matter to the attention of Infiniti's Customer Care team but no action was taken to remedy the situation nor does it seem any action will be forthcoming. While this may seem to be a relatively small issue, such small issues can still result in significant negative outcomes if not addressed. Given the regularity in which this issue occurs, the manufacturer should be responsible for repairing this defect.
Additional Notes:
My vehicle's windshield washer sensor has malfunctioned as it regularly flashes a warning light indicating low washer fluid regardless of the actual washer fluid reservoir level. The persistent warning light on the dash is a constant distraction to the driver. Furthermore, a driver may become ambivalent to the warning light if another system actually malfunctions (or in the case of the washer reservoir actually being low or empty) thus creating a real safety threat. Infiniti vehicle forums as well as my independent mechanic note this problem to be fairly widespread and, according to my mechanic, is also prevalent in certain Nissan models. I brought this matter to the attention of Infiniti's Customer Care team but no action was taken to remedy the situation nor does it seem any action will be forthcoming. While this may seem to be a relatively small issue, such small issues can still result in significant negative outcomes if not addressed. Given the regularity in which this issue occurs, the manufacturer should be responsible for repairing this defect.
Mfg Campaign: 11530891
Recall Date: Jul 7, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have repeated incidents of the car losing power while driving. The first time this happened was in 2018. Under the manufacture warranty both air sensors were replaced. The incident occured again in 2021. I had it towed to a dealership in Jacksonville. They were unable to repeat the failure.In 2022 it occured again. I drove the car to a Nissan dealership in Brunswick Ga. They reset some codes and the car drove ok. Today while driving I lost power again. I pulled into a parking lot and turned the car off. Once I restarted the car it drove ok. This has also occured on other occasions and seem to self correct if the car is turned off and restarted. There is no rhyme or reason to when this problem will present itself and could cause severe harm if driving in heavy traffic on the interstate.
Corrective Action:
I have repeated incidents of the car losing power while driving. The first time this happened was in 2018. Under the manufacture warranty both air sensors were replaced. The incident occured again in 2021. I had it towed to a dealership in Jacksonville. They were unable to repeat the failure.In 2022 it occured again. I drove the car to a Nissan dealership in Brunswick Ga. They reset some codes and the car drove ok. Today while driving I lost power again. I pulled into a parking lot and turned the car off. Once I restarted the car it drove ok. This has also occured on other occasions and seem to self correct if the car is turned off and restarted. There is no rhyme or reason to when this problem will present itself and could cause severe harm if driving in heavy traffic on the interstate.
Additional Notes:
I have repeated incidents of the car losing power while driving. The first time this happened was in 2018. Under the manufacture warranty both air sensors were replaced. The incident occured again in 2021. I had it towed to a dealership in Jacksonville. They were unable to repeat the failure.In 2022 it occured again. I drove the car to a Nissan dealership in Brunswick Ga. They reset some codes and the car drove ok. Today while driving I lost power again. I pulled into a parking lot and turned the car off. Once I restarted the car it drove ok. This has also occured on other occasions and seem to self correct if the car is turned off and restarted. There is no rhyme or reason to when this problem will present itself and could cause severe harm if driving in heavy traffic on the interstate.
Mfg Campaign: 11519169
Recall Date: Apr 26, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car needed new sprockets after 105K miles. I haven't seen anyone else have this problem, so my car maybe a lemon. But just in case more people start reporting it, I just want to make sure it's on record. The dealership has no idea why they'd fail, as I have had regular, full synthetic oil changes. It's a hefty repair.
Corrective Action:
The car needed new sprockets after 105K miles. I haven't seen anyone else have this problem, so my car maybe a lemon. But just in case more people start reporting it, I just want to make sure it's on record. The dealership has no idea why they'd fail, as I have had regular, full synthetic oil changes. It's a hefty repair.
Additional Notes:
The car needed new sprockets after 105K miles. I haven't seen anyone else have this problem, so my car maybe a lemon. But just in case more people start reporting it, I just want to make sure it's on record. The dealership has no idea why they'd fail, as I have had regular, full synthetic oil changes. It's a hefty repair.
Mfg Campaign: 11494052
Recall Date: Nov 17, 2022
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