Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019 INFINITI QX50 vehicles. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at the trim cover tear seam as designed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 6, 2018
Consumer Complaints
102 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING, THE VEHICLE WILL DECLINE IN ACCELERATION AND YOU CAN NOT INCREASE ACCELERATION. WHEN TURNING THE VEHICLE OFF, THE CAR WILL PROCEED AT A SLOW PACE. INFINITI DEALER TOLD ME THAT I NEEDED TO LET THE CAR WARM UP FOR 30 MINUTES. THE ENGINE MAKES NOISE AS IF THE VEHICLE IS IN NEUTRAL. AT TIMES, ONCE TAKING YOUR FOOT OFF THE BRAKE PEDAL TO SWITCH THE GAS, THE CAR WILL TAKE OFF FROM UNDER YOUR FOOT. WHILE DRIVING, THE CAR WILL COME TO A COMPLETE HALT AS IF IT WAS APPROACHING A COLLISION. ALL EMERGENCY INDICATORS WILL GO OFF. THE CAR MUST BE TURNED OFF TO RETURN TO DRIVING. VEHICLE HAS BEEN SERVICED BY INFINITI, WHERE DIAGNOSTICS ARE RAN BUT DOES NOT REGISTER AN ISSUE. LAST SERVICING, THE SERVICE MAN TOLD ME TO JUST CALL CONSUMER AFFAIRS, BUT CONSUMER AFFAIRS ASKED FOR A CLAIM NUMBER WHICH I DID NOT HAVE. ON APRIL 28TH, THE VEHICLE WAS MAKING A LEFT TURN AND FLIPPED UPSIDE DOWN TO THE RIGHT. NOTHING WAS HIT FOR THE CAUSE OF THIS ACCIDENT. ALL AIRBAG DEPLOYED BUT THE STEERING WHEEL AND REAR AIRBAG. STEERING WHEEL WAS LOCKED TO THE LEFT AND COULD NOT BE MOVED. VEHICLE WAS DECLARED TOTALED. DUE TO COVID-19, THE VEHICLE HAS BEEN DRIVEN FOUR TIMES SINCE NY DECLARED A SHELTER-IN.*DT*JB*DT *TR*JB
Corrective Action:
WHILE DRIVING, THE VEHICLE WILL DECLINE IN ACCELERATION AND YOU CAN NOT INCREASE ACCELERATION. WHEN TURNING THE VEHICLE OFF, THE CAR WILL PROCEED AT A SLOW PACE. INFINITI DEALER TOLD ME THAT I NEEDED TO LET THE CAR WARM UP FOR 30 MINUTES. THE ENGINE MAKES NOISE AS IF THE VEHICLE IS IN NEUTRAL. AT TIMES, ONCE TAKING YOUR FOOT OFF THE BRAKE PEDAL TO SWITCH THE GAS, THE CAR WILL TAKE OFF FROM UNDER YOUR FOOT. WHILE DRIVING, THE CAR WILL COME TO A COMPLETE HALT AS IF IT WAS APPROACHING A COLLISION. ALL EMERGENCY INDICATORS WILL GO OFF. THE CAR MUST BE TURNED OFF TO RETURN TO DRIVING. VEHICLE HAS BEEN SERVICED BY INFINITI, WHERE DIAGNOSTICS ARE RAN BUT DOES NOT REGISTER AN ISSUE. LAST SERVICING, THE SERVICE MAN TOLD ME TO JUST CALL CONSUMER AFFAIRS, BUT CONSUMER AFFAIRS ASKED FOR A CLAIM NUMBER WHICH I DID NOT HAVE. ON APRIL 28TH, THE VEHICLE WAS MAKING A LEFT TURN AND FLIPPED UPSIDE DOWN TO THE RIGHT. NOTHING WAS HIT FOR THE CAUSE OF THIS ACCIDENT. ALL AIRBAG DEPLOYED BUT THE STEERING WHEEL AND REAR AIRBAG. STEERING WHEEL WAS LOCKED TO THE LEFT AND COULD NOT BE MOVED. VEHICLE WAS DECLARED TOTALED. DUE TO COVID-19, THE VEHICLE HAS BEEN DRIVEN FOUR TIMES SINCE NY DECLARED A SHELTER-IN.*DT*JB*DT *TR*JB
Additional Notes:
WHILE DRIVING, THE VEHICLE WILL DECLINE IN ACCELERATION AND YOU CAN NOT INCREASE ACCELERATION. WHEN TURNING THE VEHICLE OFF, THE CAR WILL PROCEED AT A SLOW PACE. INFINITI DEALER TOLD ME THAT I NEEDED TO LET THE CAR WARM UP FOR 30 MINUTES. THE ENGINE MAKES NOISE AS IF THE VEHICLE IS IN NEUTRAL. AT TIMES, ONCE TAKING YOUR FOOT OFF THE BRAKE PEDAL TO SWITCH THE GAS, THE CAR WILL TAKE OFF FROM UNDER YOUR FOOT. WHILE DRIVING, THE CAR WILL COME TO A COMPLETE HALT AS IF IT WAS APPROACHING A COLLISION. ALL EMERGENCY INDICATORS WILL GO OFF. THE CAR MUST BE TURNED OFF TO RETURN TO DRIVING. VEHICLE HAS BEEN SERVICED BY INFINITI, WHERE DIAGNOSTICS ARE RAN BUT DOES NOT REGISTER AN ISSUE. LAST SERVICING, THE SERVICE MAN TOLD ME TO JUST CALL CONSUMER AFFAIRS, BUT CONSUMER AFFAIRS ASKED FOR A CLAIM NUMBER WHICH I DID NOT HAVE. ON APRIL 28TH, THE VEHICLE WAS MAKING A LEFT TURN AND FLIPPED UPSIDE DOWN TO THE RIGHT. NOTHING WAS HIT FOR THE CAUSE OF THIS ACCIDENT. ALL AIRBAG DEPLOYED BUT THE STEERING WHEEL AND REAR AIRBAG. STEERING WHEEL WAS LOCKED TO THE LEFT AND COULD NOT BE MOVED. VEHICLE WAS DECLARED TOTALED. DUE TO COVID-19, THE VEHICLE HAS BEEN DRIVEN FOUR TIMES SINCE NY DECLARED A SHELTER-IN.*DT*JB*DT *TR*JB
Mfg Campaign: 11323350
Recall Date: May 5, 2020
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY 2019 INFINITI QX50 FWD HAS BEEN WASTING A LOT OF FUEL COMPARED TO WHAT IS/WAS ADVERTISED ON THE WINDOW STICKER. I LEASED THE VEHICLE EXPECTING THE GAS MILEAGE TO BE SOMEWHERE BETWEEN 24 AND 31 MPG'S, BUT IN REALITY I HAVE BEEN EXPERIENCING 17 - 20 MPG. MAINTENANCE HAS BEEN PERFORMED ON THE VEHICLE AS SUGGESTED BY INFINITI, THE TIRES ARE INFLATED TO THE CORRECT TIRE PRESSURE, BUT I STILL CANNOT GET ANYWHERE NEAR THE ADVERTISED FUEL MILEAGE. THE VEHICLE HAS OVER 10,000 MILES AND I AM EXTREMELY DISAPPOINTED WITH THE FUEL MILEAGE. I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE UNTIL NISSAN/INFINITI PLACE A MORE REALISTIC FUEL MILEAGE ESTIMATE ON THE WINDOW STICKERS OF THESE VEHICLES.
Corrective Action:
MY 2019 INFINITI QX50 FWD HAS BEEN WASTING A LOT OF FUEL COMPARED TO WHAT IS/WAS ADVERTISED ON THE WINDOW STICKER. I LEASED THE VEHICLE EXPECTING THE GAS MILEAGE TO BE SOMEWHERE BETWEEN 24 AND 31 MPG'S, BUT IN REALITY I HAVE BEEN EXPERIENCING 17 - 20 MPG. MAINTENANCE HAS BEEN PERFORMED ON THE VEHICLE AS SUGGESTED BY INFINITI, THE TIRES ARE INFLATED TO THE CORRECT TIRE PRESSURE, BUT I STILL CANNOT GET ANYWHERE NEAR THE ADVERTISED FUEL MILEAGE. THE VEHICLE HAS OVER 10,000 MILES AND I AM EXTREMELY DISAPPOINTED WITH THE FUEL MILEAGE. I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE UNTIL NISSAN/INFINITI PLACE A MORE REALISTIC FUEL MILEAGE ESTIMATE ON THE WINDOW STICKERS OF THESE VEHICLES.
Additional Notes:
MY 2019 INFINITI QX50 FWD HAS BEEN WASTING A LOT OF FUEL COMPARED TO WHAT IS/WAS ADVERTISED ON THE WINDOW STICKER. I LEASED THE VEHICLE EXPECTING THE GAS MILEAGE TO BE SOMEWHERE BETWEEN 24 AND 31 MPG'S, BUT IN REALITY I HAVE BEEN EXPERIENCING 17 - 20 MPG. MAINTENANCE HAS BEEN PERFORMED ON THE VEHICLE AS SUGGESTED BY INFINITI, THE TIRES ARE INFLATED TO THE CORRECT TIRE PRESSURE, BUT I STILL CANNOT GET ANYWHERE NEAR THE ADVERTISED FUEL MILEAGE. THE VEHICLE HAS OVER 10,000 MILES AND I AM EXTREMELY DISAPPOINTED WITH THE FUEL MILEAGE. I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE UNTIL NISSAN/INFINITI PLACE A MORE REALISTIC FUEL MILEAGE ESTIMATE ON THE WINDOW STICKERS OF THESE VEHICLES.
Mfg Campaign: 11271741
Recall Date: Oct 28, 2019
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
THIS VEHICLE HAS THE PRO-PILOT ASSIST WHICH KEEPS THE VEHICLE BETWEEN THE LINES CENTERED. IT IS AN AUTO STEER. WE HAVE HAD NUMEROUS TIMES WHERE THE STEERING WILL GO FROM LINE TO LINE, IT WILL CROSS THE LINE PUT YOU ON SHOULDER, CROSS THE CENTER OR EVEN MOVE YOU INTO ANOTHER LANE WITH TRAFFIC IN IT. WE HAVE COMPLAINED TO DEALERSHIP, THEY TOOK IT FOR A WEEK SAID THEY FOUND NOTHING WRONG. WITHIN 24 MILES OF GETTING IT BACK IT WAS DOING IT AGAIN. THEY SAID UNLESS THE ENGINE LIGHT IS ON ( FOR ENGINE CODE) THEY WILL DO NOTHING. THIS IS A FEATURE USED MOSTLY ON HIGHWAY AT HIGHWAY SPEEDS. THIS ISSUE IS MOST DANGEROUS, AT HIGHWAY SPEEDS IF IT DOES THIS COULD CAUSE A MULTI VEHICLE COLLISION RESULTING IN SERIOUS INJURIES OR DEATH. I CANNOT PINPOINT CERTAIN DATES AS IT HAS HAPPENED ENOUGH WHERE MY WIFE WILL NOT USE IT.
Corrective Action:
THIS VEHICLE HAS THE PRO-PILOT ASSIST WHICH KEEPS THE VEHICLE BETWEEN THE LINES CENTERED. IT IS AN AUTO STEER. WE HAVE HAD NUMEROUS TIMES WHERE THE STEERING WILL GO FROM LINE TO LINE, IT WILL CROSS THE LINE PUT YOU ON SHOULDER, CROSS THE CENTER OR EVEN MOVE YOU INTO ANOTHER LANE WITH TRAFFIC IN IT. WE HAVE COMPLAINED TO DEALERSHIP, THEY TOOK IT FOR A WEEK SAID THEY FOUND NOTHING WRONG. WITHIN 24 MILES OF GETTING IT BACK IT WAS DOING IT AGAIN. THEY SAID UNLESS THE ENGINE LIGHT IS ON ( FOR ENGINE CODE) THEY WILL DO NOTHING. THIS IS A FEATURE USED MOSTLY ON HIGHWAY AT HIGHWAY SPEEDS. THIS ISSUE IS MOST DANGEROUS, AT HIGHWAY SPEEDS IF IT DOES THIS COULD CAUSE A MULTI VEHICLE COLLISION RESULTING IN SERIOUS INJURIES OR DEATH. I CANNOT PINPOINT CERTAIN DATES AS IT HAS HAPPENED ENOUGH WHERE MY WIFE WILL NOT USE IT.
Additional Notes:
THIS VEHICLE HAS THE PRO-PILOT ASSIST WHICH KEEPS THE VEHICLE BETWEEN THE LINES CENTERED. IT IS AN AUTO STEER. WE HAVE HAD NUMEROUS TIMES WHERE THE STEERING WILL GO FROM LINE TO LINE, IT WILL CROSS THE LINE PUT YOU ON SHOULDER, CROSS THE CENTER OR EVEN MOVE YOU INTO ANOTHER LANE WITH TRAFFIC IN IT. WE HAVE COMPLAINED TO DEALERSHIP, THEY TOOK IT FOR A WEEK SAID THEY FOUND NOTHING WRONG. WITHIN 24 MILES OF GETTING IT BACK IT WAS DOING IT AGAIN. THEY SAID UNLESS THE ENGINE LIGHT IS ON ( FOR ENGINE CODE) THEY WILL DO NOTHING. THIS IS A FEATURE USED MOSTLY ON HIGHWAY AT HIGHWAY SPEEDS. THIS ISSUE IS MOST DANGEROUS, AT HIGHWAY SPEEDS IF IT DOES THIS COULD CAUSE A MULTI VEHICLE COLLISION RESULTING IN SERIOUS INJURIES OR DEATH. I CANNOT PINPOINT CERTAIN DATES AS IT HAS HAPPENED ENOUGH WHERE MY WIFE WILL NOT USE IT.
Mfg Campaign: 11258236
Recall Date: Sep 25, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STOPPED AT NIGHT, AT A RED LEFT TURN LIGHT, 3 LANE ROADWAY. NO ONE ON ROAD IN FRONT, PASSING ME, OR COMING IN OPPOSITE DIRECTION. BACKUP CAMERA CAME ON, THE PICTURE OF THE VEHICLE APPEARED ON THE SCREEN, ALL WARNING SIGNALS CAME ON FOR AN IMMINENT HEAD-ON, SIDE-FRONT PASSENGER CRASH WAS ABOUT TO OCCUR. THESE WARNINGS FLASHED, THEN SCREEN TOTALLY BLACK. CAR WAS RUNNING, IN DRIVE, FOOT ON BRAKE WAITING FOR GREEN. NO TRAFFIC ON HIGHWAY DUE TO HOUR AND LOCATION. THE SCREEN THEN FLASHED BACK ON, SAME REPEAT WARNINGS, BLACK SCREEN. COULD NOT GET SCREENSHOT, PHONE IN PURSE. LIGHT TURNED GREEN, TURNED LEFT ACROSS 2 MORE LANES, INTO DESTINATION PARKING LOT. SCREEN CAME BACK ON, STAYED 'NORMAL' REST OF DAYTIME DRIVING, UNTIL 2 DAYS LATER DAYTIME DRIVING ON 4 LANE HIGHWAY, THE IMMINENT WARNING SYSTEM DID NOT COME ON WHEN A VEHICLE IN FRONT HIT BRAKES, 60 MPH TRAFFIC. I WAS DISTRACTED BY A CELL PHONE 'PING', LOOKED DOWN, THEN BACK UP TO SEE THE BRAKE LIGHTS, WAS ABE TO STOP IN TIME. CALLED THE SALESPERSON WHERE PURCHASED, AFTER THE FIRST INCIDENT, ON HER RECOMMENDATION, THEN SERVICE # AT CERTIFIED DEALER WHERE I WAS CURRENTLY LOCATED, 4 + HRS AWAY FROM DEALERSHIP WHERE PURCHASED. WAS TOLD BY THIS SERVICE CENTER REP, 'NEVER HEARD OF THIS ONE, BUT WE CAN GET YOU IN ON AUG 19TH. (IT WAS AUG 10TH AT TIME OF MY CALL), IF IT HAPPENS AGAIN, GET IT TOWED EITHER HERE, OR DEALERSHIP WHERE PURCHASED.' AFTER THE NEAR REAR-END CRASH, WITH NO ALERT ACTIVATED, MY DECISION TO RETURN VEHICLE VIA NOTICE TO DEALERSHIP SALES MANAGER WAS MADE. DEALERSHIP SALES MANAGER NEVER RESPONDED TO MY EMAIL STATING I WAS CANCELLING PURCHASE OF HIS VEHICLE. 2 SALESPEOPLE WERE SENT TO DRIVE IT BACK, DESPITE THE RECOMMENDATION OF THAT OUT OF TOWN SERVICE REP. TO TOW IT IF 'ANOTHER INCIDENT'. CONCERNED MORE INCIDENTS MAY OCCUR WITH THIS VEHICLE, THAT IT WILL BE WASHED, WAXED, RETURNED FOR SALE TO ANOTHER DRIVER.
Corrective Action:
STOPPED AT NIGHT, AT A RED LEFT TURN LIGHT, 3 LANE ROADWAY. NO ONE ON ROAD IN FRONT, PASSING ME, OR COMING IN OPPOSITE DIRECTION. BACKUP CAMERA CAME ON, THE PICTURE OF THE VEHICLE APPEARED ON THE SCREEN, ALL WARNING SIGNALS CAME ON FOR AN IMMINENT HEAD-ON, SIDE-FRONT PASSENGER CRASH WAS ABOUT TO OCCUR. THESE WARNINGS FLASHED, THEN SCREEN TOTALLY BLACK. CAR WAS RUNNING, IN DRIVE, FOOT ON BRAKE WAITING FOR GREEN. NO TRAFFIC ON HIGHWAY DUE TO HOUR AND LOCATION. THE SCREEN THEN FLASHED BACK ON, SAME REPEAT WARNINGS, BLACK SCREEN. COULD NOT GET SCREENSHOT, PHONE IN PURSE. LIGHT TURNED GREEN, TURNED LEFT ACROSS 2 MORE LANES, INTO DESTINATION PARKING LOT. SCREEN CAME BACK ON, STAYED 'NORMAL' REST OF DAYTIME DRIVING, UNTIL 2 DAYS LATER DAYTIME DRIVING ON 4 LANE HIGHWAY, THE IMMINENT WARNING SYSTEM DID NOT COME ON WHEN A VEHICLE IN FRONT HIT BRAKES, 60 MPH TRAFFIC. I WAS DISTRACTED BY A CELL PHONE 'PING', LOOKED DOWN, THEN BACK UP TO SEE THE BRAKE LIGHTS, WAS ABE TO STOP IN TIME. CALLED THE SALESPERSON WHERE PURCHASED, AFTER THE FIRST INCIDENT, ON HER RECOMMENDATION, THEN SERVICE # AT CERTIFIED DEALER WHERE I WAS CURRENTLY LOCATED, 4 + HRS AWAY FROM DEALERSHIP WHERE PURCHASED. WAS TOLD BY THIS SERVICE CENTER REP, 'NEVER HEARD OF THIS ONE, BUT WE CAN GET YOU IN ON AUG 19TH. (IT WAS AUG 10TH AT TIME OF MY CALL), IF IT HAPPENS AGAIN, GET IT TOWED EITHER HERE, OR DEALERSHIP WHERE PURCHASED.' AFTER THE NEAR REAR-END CRASH, WITH NO ALERT ACTIVATED, MY DECISION TO RETURN VEHICLE VIA NOTICE TO DEALERSHIP SALES MANAGER WAS MADE. DEALERSHIP SALES MANAGER NEVER RESPONDED TO MY EMAIL STATING I WAS CANCELLING PURCHASE OF HIS VEHICLE. 2 SALESPEOPLE WERE SENT TO DRIVE IT BACK, DESPITE THE RECOMMENDATION OF THAT OUT OF TOWN SERVICE REP. TO TOW IT IF 'ANOTHER INCIDENT'. CONCERNED MORE INCIDENTS MAY OCCUR WITH THIS VEHICLE, THAT IT WILL BE WASHED, WAXED, RETURNED FOR SALE TO ANOTHER DRIVER.
Additional Notes:
STOPPED AT NIGHT, AT A RED LEFT TURN LIGHT, 3 LANE ROADWAY. NO ONE ON ROAD IN FRONT, PASSING ME, OR COMING IN OPPOSITE DIRECTION. BACKUP CAMERA CAME ON, THE PICTURE OF THE VEHICLE APPEARED ON THE SCREEN, ALL WARNING SIGNALS CAME ON FOR AN IMMINENT HEAD-ON, SIDE-FRONT PASSENGER CRASH WAS ABOUT TO OCCUR. THESE WARNINGS FLASHED, THEN SCREEN TOTALLY BLACK. CAR WAS RUNNING, IN DRIVE, FOOT ON BRAKE WAITING FOR GREEN. NO TRAFFIC ON HIGHWAY DUE TO HOUR AND LOCATION. THE SCREEN THEN FLASHED BACK ON, SAME REPEAT WARNINGS, BLACK SCREEN. COULD NOT GET SCREENSHOT, PHONE IN PURSE. LIGHT TURNED GREEN, TURNED LEFT ACROSS 2 MORE LANES, INTO DESTINATION PARKING LOT. SCREEN CAME BACK ON, STAYED 'NORMAL' REST OF DAYTIME DRIVING, UNTIL 2 DAYS LATER DAYTIME DRIVING ON 4 LANE HIGHWAY, THE IMMINENT WARNING SYSTEM DID NOT COME ON WHEN A VEHICLE IN FRONT HIT BRAKES, 60 MPH TRAFFIC. I WAS DISTRACTED BY A CELL PHONE 'PING', LOOKED DOWN, THEN BACK UP TO SEE THE BRAKE LIGHTS, WAS ABE TO STOP IN TIME. CALLED THE SALESPERSON WHERE PURCHASED, AFTER THE FIRST INCIDENT, ON HER RECOMMENDATION, THEN SERVICE # AT CERTIFIED DEALER WHERE I WAS CURRENTLY LOCATED, 4 + HRS AWAY FROM DEALERSHIP WHERE PURCHASED. WAS TOLD BY THIS SERVICE CENTER REP, 'NEVER HEARD OF THIS ONE, BUT WE CAN GET YOU IN ON AUG 19TH. (IT WAS AUG 10TH AT TIME OF MY CALL), IF IT HAPPENS AGAIN, GET IT TOWED EITHER HERE, OR DEALERSHIP WHERE PURCHASED.' AFTER THE NEAR REAR-END CRASH, WITH NO ALERT ACTIVATED, MY DECISION TO RETURN VEHICLE VIA NOTICE TO DEALERSHIP SALES MANAGER WAS MADE. DEALERSHIP SALES MANAGER NEVER RESPONDED TO MY EMAIL STATING I WAS CANCELLING PURCHASE OF HIS VEHICLE. 2 SALESPEOPLE WERE SENT TO DRIVE IT BACK, DESPITE THE RECOMMENDATION OF THAT OUT OF TOWN SERVICE REP. TO TOW IT IF 'ANOTHER INCIDENT'. CONCERNED MORE INCIDENTS MAY OCCUR WITH THIS VEHICLE, THAT IT WILL BE WASHED, WAXED, RETURNED FOR SALE TO ANOTHER DRIVER.
Mfg Campaign: 11243581
Recall Date: Aug 13, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STOPPED AT NIGHT, AT A RED LEFT TURN LIGHT, 3 LANE ROADWAY. NO ONE ON ROAD IN FRONT, PASSING ME, OR COMING IN OPPOSITE DIRECTION. BACKUP CAMERA CAME ON, THE PICTURE OF THE VEHICLE APPEARED ON THE SCREEN, ALL WARNING SIGNALS CAME ON FOR AN IMMINENT HEAD-ON, SIDE-FRONT PASSENGER CRASH WAS ABOUT TO OCCUR. THESE WARNINGS FLASHED, THEN SCREEN TOTALLY BLACK. CAR WAS RUNNING, IN DRIVE, FOOT ON BRAKE WAITING FOR GREEN. NO TRAFFIC ON HIGHWAY DUE TO HOUR AND LOCATION. THE SCREEN THEN FLASHED BACK ON, SAME REPEAT WARNINGS, BLACK SCREEN. COULD NOT GET SCREENSHOT, PHONE IN PURSE. LIGHT TURNED GREEN, TURNED LEFT ACROSS 2 MORE LANES, INTO DESTINATION PARKING LOT. SCREEN CAME BACK ON, STAYED 'NORMAL' REST OF DAYTIME DRIVING, UNTIL 2 DAYS LATER DAYTIME DRIVING ON 4 LANE HIGHWAY, THE IMMINENT WARNING SYSTEM DID NOT COME ON WHEN A VEHICLE IN FRONT HIT BRAKES, 60 MPH TRAFFIC. I WAS DISTRACTED BY A CELL PHONE 'PING', LOOKED DOWN, THEN BACK UP TO SEE THE BRAKE LIGHTS, WAS ABE TO STOP IN TIME. CALLED THE SALESPERSON WHERE PURCHASED, AFTER THE FIRST INCIDENT, ON HER RECOMMENDATION, THEN SERVICE # AT CERTIFIED DEALER WHERE I WAS CURRENTLY LOCATED, 4 + HRS AWAY FROM DEALERSHIP WHERE PURCHASED. WAS TOLD BY THIS SERVICE CENTER REP, 'NEVER HEARD OF THIS ONE, BUT WE CAN GET YOU IN ON AUG 19TH. (IT WAS AUG 10TH AT TIME OF MY CALL), IF IT HAPPENS AGAIN, GET IT TOWED EITHER HERE, OR DEALERSHIP WHERE PURCHASED.' AFTER THE NEAR REAR-END CRASH, WITH NO ALERT ACTIVATED, MY DECISION TO RETURN VEHICLE VIA NOTICE TO DEALERSHIP SALES MANAGER WAS MADE. DEALERSHIP SALES MANAGER NEVER RESPONDED TO MY EMAIL STATING I WAS CANCELLING PURCHASE OF HIS VEHICLE. 2 SALESPEOPLE WERE SENT TO DRIVE IT BACK, DESPITE THE RECOMMENDATION OF THAT OUT OF TOWN SERVICE REP. TO TOW IT IF 'ANOTHER INCIDENT'. CONCERNED MORE INCIDENTS MAY OCCUR WITH THIS VEHICLE, THAT IT WILL BE WASHED, WAXED, RETURNED FOR SALE TO ANOTHER DRIVER.
Corrective Action:
STOPPED AT NIGHT, AT A RED LEFT TURN LIGHT, 3 LANE ROADWAY. NO ONE ON ROAD IN FRONT, PASSING ME, OR COMING IN OPPOSITE DIRECTION. BACKUP CAMERA CAME ON, THE PICTURE OF THE VEHICLE APPEARED ON THE SCREEN, ALL WARNING SIGNALS CAME ON FOR AN IMMINENT HEAD-ON, SIDE-FRONT PASSENGER CRASH WAS ABOUT TO OCCUR. THESE WARNINGS FLASHED, THEN SCREEN TOTALLY BLACK. CAR WAS RUNNING, IN DRIVE, FOOT ON BRAKE WAITING FOR GREEN. NO TRAFFIC ON HIGHWAY DUE TO HOUR AND LOCATION. THE SCREEN THEN FLASHED BACK ON, SAME REPEAT WARNINGS, BLACK SCREEN. COULD NOT GET SCREENSHOT, PHONE IN PURSE. LIGHT TURNED GREEN, TURNED LEFT ACROSS 2 MORE LANES, INTO DESTINATION PARKING LOT. SCREEN CAME BACK ON, STAYED 'NORMAL' REST OF DAYTIME DRIVING, UNTIL 2 DAYS LATER DAYTIME DRIVING ON 4 LANE HIGHWAY, THE IMMINENT WARNING SYSTEM DID NOT COME ON WHEN A VEHICLE IN FRONT HIT BRAKES, 60 MPH TRAFFIC. I WAS DISTRACTED BY A CELL PHONE 'PING', LOOKED DOWN, THEN BACK UP TO SEE THE BRAKE LIGHTS, WAS ABE TO STOP IN TIME. CALLED THE SALESPERSON WHERE PURCHASED, AFTER THE FIRST INCIDENT, ON HER RECOMMENDATION, THEN SERVICE # AT CERTIFIED DEALER WHERE I WAS CURRENTLY LOCATED, 4 + HRS AWAY FROM DEALERSHIP WHERE PURCHASED. WAS TOLD BY THIS SERVICE CENTER REP, 'NEVER HEARD OF THIS ONE, BUT WE CAN GET YOU IN ON AUG 19TH. (IT WAS AUG 10TH AT TIME OF MY CALL), IF IT HAPPENS AGAIN, GET IT TOWED EITHER HERE, OR DEALERSHIP WHERE PURCHASED.' AFTER THE NEAR REAR-END CRASH, WITH NO ALERT ACTIVATED, MY DECISION TO RETURN VEHICLE VIA NOTICE TO DEALERSHIP SALES MANAGER WAS MADE. DEALERSHIP SALES MANAGER NEVER RESPONDED TO MY EMAIL STATING I WAS CANCELLING PURCHASE OF HIS VEHICLE. 2 SALESPEOPLE WERE SENT TO DRIVE IT BACK, DESPITE THE RECOMMENDATION OF THAT OUT OF TOWN SERVICE REP. TO TOW IT IF 'ANOTHER INCIDENT'. CONCERNED MORE INCIDENTS MAY OCCUR WITH THIS VEHICLE, THAT IT WILL BE WASHED, WAXED, RETURNED FOR SALE TO ANOTHER DRIVER.
Additional Notes:
STOPPED AT NIGHT, AT A RED LEFT TURN LIGHT, 3 LANE ROADWAY. NO ONE ON ROAD IN FRONT, PASSING ME, OR COMING IN OPPOSITE DIRECTION. BACKUP CAMERA CAME ON, THE PICTURE OF THE VEHICLE APPEARED ON THE SCREEN, ALL WARNING SIGNALS CAME ON FOR AN IMMINENT HEAD-ON, SIDE-FRONT PASSENGER CRASH WAS ABOUT TO OCCUR. THESE WARNINGS FLASHED, THEN SCREEN TOTALLY BLACK. CAR WAS RUNNING, IN DRIVE, FOOT ON BRAKE WAITING FOR GREEN. NO TRAFFIC ON HIGHWAY DUE TO HOUR AND LOCATION. THE SCREEN THEN FLASHED BACK ON, SAME REPEAT WARNINGS, BLACK SCREEN. COULD NOT GET SCREENSHOT, PHONE IN PURSE. LIGHT TURNED GREEN, TURNED LEFT ACROSS 2 MORE LANES, INTO DESTINATION PARKING LOT. SCREEN CAME BACK ON, STAYED 'NORMAL' REST OF DAYTIME DRIVING, UNTIL 2 DAYS LATER DAYTIME DRIVING ON 4 LANE HIGHWAY, THE IMMINENT WARNING SYSTEM DID NOT COME ON WHEN A VEHICLE IN FRONT HIT BRAKES, 60 MPH TRAFFIC. I WAS DISTRACTED BY A CELL PHONE 'PING', LOOKED DOWN, THEN BACK UP TO SEE THE BRAKE LIGHTS, WAS ABE TO STOP IN TIME. CALLED THE SALESPERSON WHERE PURCHASED, AFTER THE FIRST INCIDENT, ON HER RECOMMENDATION, THEN SERVICE # AT CERTIFIED DEALER WHERE I WAS CURRENTLY LOCATED, 4 + HRS AWAY FROM DEALERSHIP WHERE PURCHASED. WAS TOLD BY THIS SERVICE CENTER REP, 'NEVER HEARD OF THIS ONE, BUT WE CAN GET YOU IN ON AUG 19TH. (IT WAS AUG 10TH AT TIME OF MY CALL), IF IT HAPPENS AGAIN, GET IT TOWED EITHER HERE, OR DEALERSHIP WHERE PURCHASED.' AFTER THE NEAR REAR-END CRASH, WITH NO ALERT ACTIVATED, MY DECISION TO RETURN VEHICLE VIA NOTICE TO DEALERSHIP SALES MANAGER WAS MADE. DEALERSHIP SALES MANAGER NEVER RESPONDED TO MY EMAIL STATING I WAS CANCELLING PURCHASE OF HIS VEHICLE. 2 SALESPEOPLE WERE SENT TO DRIVE IT BACK, DESPITE THE RECOMMENDATION OF THAT OUT OF TOWN SERVICE REP. TO TOW IT IF 'ANOTHER INCIDENT'. CONCERNED MORE INCIDENTS MAY OCCUR WITH THIS VEHICLE, THAT IT WILL BE WASHED, WAXED, RETURNED FOR SALE TO ANOTHER DRIVER.
Mfg Campaign: 11243581
Recall Date: Aug 13, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS IS NOW THE 2ND TIME THIS HAPPENED!! THE CAR SLAMS ON THE BRAKES AS IF SOMEONE IS RIGHT IN FRONT OF THE CAR RANDOMLY. I WAS DRIVING AROUND 40MPH AND NO ONE WAS IN FRONT OR NEXT TO ME, THE CAR RANDOMLY SLAMS ON THE BREAKS AND IT TAKES A FEW SECONDS FOR THE CAR TO RELEASE THE BREAKS AND ALLOWS YOU TO START MOVING AGAIN.THE SENSORS GO OFF AS IF YOU ARE TOO CLOSE, WHEN NO CARS ARE EVEN IN SIGHT. VERY DANGEROUS!!!!! THIS WILL BE KILLING PEOPLE, NEEDS A RECALL ASAP! MANY PEOPLE HAVE THE SAME COMPLAINTS ONLINE AND INFINITI DOES NOTHING TO HELP
Corrective Action:
THIS IS NOW THE 2ND TIME THIS HAPPENED!! THE CAR SLAMS ON THE BRAKES AS IF SOMEONE IS RIGHT IN FRONT OF THE CAR RANDOMLY. I WAS DRIVING AROUND 40MPH AND NO ONE WAS IN FRONT OR NEXT TO ME, THE CAR RANDOMLY SLAMS ON THE BREAKS AND IT TAKES A FEW SECONDS FOR THE CAR TO RELEASE THE BREAKS AND ALLOWS YOU TO START MOVING AGAIN.THE SENSORS GO OFF AS IF YOU ARE TOO CLOSE, WHEN NO CARS ARE EVEN IN SIGHT. VERY DANGEROUS!!!!! THIS WILL BE KILLING PEOPLE, NEEDS A RECALL ASAP! MANY PEOPLE HAVE THE SAME COMPLAINTS ONLINE AND INFINITI DOES NOTHING TO HELP
Additional Notes:
THIS IS NOW THE 2ND TIME THIS HAPPENED!! THE CAR SLAMS ON THE BRAKES AS IF SOMEONE IS RIGHT IN FRONT OF THE CAR RANDOMLY. I WAS DRIVING AROUND 40MPH AND NO ONE WAS IN FRONT OR NEXT TO ME, THE CAR RANDOMLY SLAMS ON THE BREAKS AND IT TAKES A FEW SECONDS FOR THE CAR TO RELEASE THE BREAKS AND ALLOWS YOU TO START MOVING AGAIN.THE SENSORS GO OFF AS IF YOU ARE TOO CLOSE, WHEN NO CARS ARE EVEN IN SIGHT. VERY DANGEROUS!!!!! THIS WILL BE KILLING PEOPLE, NEEDS A RECALL ASAP! MANY PEOPLE HAVE THE SAME COMPLAINTS ONLINE AND INFINITI DOES NOTHING TO HELP
Mfg Campaign: 11241957
Recall Date: Aug 6, 2019
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY WIFE OPENED THE REAR LIFTGATE USING THE OUTSIDE ELECTRONIC DOOR SWITCH ON THE LIFTGATE. THE LIFTGATE ELECTRICALLY FULLY OPENED. MY WIFE STARTED TO LOAD ITEMS INTO THE REAR OF THE SUV. THE DOOR ELECTRICALLY CLOSED ON ITS OWN. THE DOOR STRUCK THE BACK OF MY WIFE'S HEAD BEFORE SHE COULD GET OUT OF THE WAY. THE DOOR DID NOT STOP OR OPEN AUTOMATICALLY, OR DETECT AN OBJECT IN ITS PATH. SHE TRIED TO REOPEN THE LIFTGATE USING THE SWITCH, AND IT RAISED ABOUT 5 INCHES AND THEN IMMEDIATELY SHUT. SHE BROUGHT THE VEHICLE HOME AND TOLD ME WHAT HAPPENED. I OPENED THE REAR LIFTGATE USING THE EXTERIOR SWITCH AS SHE HAD. THE GATE FULLY OPENED ELECTRICALLY AND WITHOUT STOPPING IT IMMEDIATELY CLOSED. I TRIED TO OPEN THE LIFTGATE AGAIN AND IT LIFTED ABOUT 5 INCHES AND IMMEDIATELY CLOSED. SHE DROVE THE CAR TO THE DEALER AND SHOWED THE INFINITI OF CORAL GABLES SERVICE DEPARTMENT. THEY REPEATED THE ACTIONS, THE DOOR OPENED AND IMMEDIATELY CLOSED BY ITSELF. I CONTACTED INFINITI CUSTOMER SERVICE AND THEY OPENED INCIDENT 36294200. THEY GAVE HER A LOANER CAR AND HAVE REQUESTED THE DEALER NOT REPAIR THE CAR UNTIL A SPECIALIST ARRIVES. THE CAR WAS PARKED AND NOT RUNNING ON ALL THREE OCCASIONS.
Corrective Action:
MY WIFE OPENED THE REAR LIFTGATE USING THE OUTSIDE ELECTRONIC DOOR SWITCH ON THE LIFTGATE. THE LIFTGATE ELECTRICALLY FULLY OPENED. MY WIFE STARTED TO LOAD ITEMS INTO THE REAR OF THE SUV. THE DOOR ELECTRICALLY CLOSED ON ITS OWN. THE DOOR STRUCK THE BACK OF MY WIFE'S HEAD BEFORE SHE COULD GET OUT OF THE WAY. THE DOOR DID NOT STOP OR OPEN AUTOMATICALLY, OR DETECT AN OBJECT IN ITS PATH. SHE TRIED TO REOPEN THE LIFTGATE USING THE SWITCH, AND IT RAISED ABOUT 5 INCHES AND THEN IMMEDIATELY SHUT. SHE BROUGHT THE VEHICLE HOME AND TOLD ME WHAT HAPPENED. I OPENED THE REAR LIFTGATE USING THE EXTERIOR SWITCH AS SHE HAD. THE GATE FULLY OPENED ELECTRICALLY AND WITHOUT STOPPING IT IMMEDIATELY CLOSED. I TRIED TO OPEN THE LIFTGATE AGAIN AND IT LIFTED ABOUT 5 INCHES AND IMMEDIATELY CLOSED. SHE DROVE THE CAR TO THE DEALER AND SHOWED THE INFINITI OF CORAL GABLES SERVICE DEPARTMENT. THEY REPEATED THE ACTIONS, THE DOOR OPENED AND IMMEDIATELY CLOSED BY ITSELF. I CONTACTED INFINITI CUSTOMER SERVICE AND THEY OPENED INCIDENT 36294200. THEY GAVE HER A LOANER CAR AND HAVE REQUESTED THE DEALER NOT REPAIR THE CAR UNTIL A SPECIALIST ARRIVES. THE CAR WAS PARKED AND NOT RUNNING ON ALL THREE OCCASIONS.
Additional Notes:
MY WIFE OPENED THE REAR LIFTGATE USING THE OUTSIDE ELECTRONIC DOOR SWITCH ON THE LIFTGATE. THE LIFTGATE ELECTRICALLY FULLY OPENED. MY WIFE STARTED TO LOAD ITEMS INTO THE REAR OF THE SUV. THE DOOR ELECTRICALLY CLOSED ON ITS OWN. THE DOOR STRUCK THE BACK OF MY WIFE'S HEAD BEFORE SHE COULD GET OUT OF THE WAY. THE DOOR DID NOT STOP OR OPEN AUTOMATICALLY, OR DETECT AN OBJECT IN ITS PATH. SHE TRIED TO REOPEN THE LIFTGATE USING THE SWITCH, AND IT RAISED ABOUT 5 INCHES AND THEN IMMEDIATELY SHUT. SHE BROUGHT THE VEHICLE HOME AND TOLD ME WHAT HAPPENED. I OPENED THE REAR LIFTGATE USING THE EXTERIOR SWITCH AS SHE HAD. THE GATE FULLY OPENED ELECTRICALLY AND WITHOUT STOPPING IT IMMEDIATELY CLOSED. I TRIED TO OPEN THE LIFTGATE AGAIN AND IT LIFTED ABOUT 5 INCHES AND IMMEDIATELY CLOSED. SHE DROVE THE CAR TO THE DEALER AND SHOWED THE INFINITI OF CORAL GABLES SERVICE DEPARTMENT. THEY REPEATED THE ACTIONS, THE DOOR OPENED AND IMMEDIATELY CLOSED BY ITSELF. I CONTACTED INFINITI CUSTOMER SERVICE AND THEY OPENED INCIDENT 36294200. THEY GAVE HER A LOANER CAR AND HAVE REQUESTED THE DEALER NOT REPAIR THE CAR UNTIL A SPECIALIST ARRIVES. THE CAR WAS PARKED AND NOT RUNNING ON ALL THREE OCCASIONS.
Mfg Campaign: 11230512
Recall Date: Jul 9, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY WIFE OPENED THE REAR LIFTGATE USING THE OUTSIDE ELECTRONIC DOOR SWITCH ON THE LIFTGATE. THE LIFTGATE ELECTRICALLY FULLY OPENED. MY WIFE STARTED TO LOAD ITEMS INTO THE REAR OF THE SUV. THE DOOR ELECTRICALLY CLOSED ON ITS OWN. THE DOOR STRUCK THE BACK OF MY WIFE'S HEAD BEFORE SHE COULD GET OUT OF THE WAY. THE DOOR DID NOT STOP OR OPEN AUTOMATICALLY, OR DETECT AN OBJECT IN ITS PATH. SHE TRIED TO REOPEN THE LIFTGATE USING THE SWITCH, AND IT RAISED ABOUT 5 INCHES AND THEN IMMEDIATELY SHUT. SHE BROUGHT THE VEHICLE HOME AND TOLD ME WHAT HAPPENED. I OPENED THE REAR LIFTGATE USING THE EXTERIOR SWITCH AS SHE HAD. THE GATE FULLY OPENED ELECTRICALLY AND WITHOUT STOPPING IT IMMEDIATELY CLOSED. I TRIED TO OPEN THE LIFTGATE AGAIN AND IT LIFTED ABOUT 5 INCHES AND IMMEDIATELY CLOSED. SHE DROVE THE CAR TO THE DEALER AND SHOWED THE INFINITI OF CORAL GABLES SERVICE DEPARTMENT. THEY REPEATED THE ACTIONS, THE DOOR OPENED AND IMMEDIATELY CLOSED BY ITSELF. I CONTACTED INFINITI CUSTOMER SERVICE AND THEY OPENED INCIDENT 36294200. THEY GAVE HER A LOANER CAR AND HAVE REQUESTED THE DEALER NOT REPAIR THE CAR UNTIL A SPECIALIST ARRIVES. THE CAR WAS PARKED AND NOT RUNNING ON ALL THREE OCCASIONS.
Corrective Action:
MY WIFE OPENED THE REAR LIFTGATE USING THE OUTSIDE ELECTRONIC DOOR SWITCH ON THE LIFTGATE. THE LIFTGATE ELECTRICALLY FULLY OPENED. MY WIFE STARTED TO LOAD ITEMS INTO THE REAR OF THE SUV. THE DOOR ELECTRICALLY CLOSED ON ITS OWN. THE DOOR STRUCK THE BACK OF MY WIFE'S HEAD BEFORE SHE COULD GET OUT OF THE WAY. THE DOOR DID NOT STOP OR OPEN AUTOMATICALLY, OR DETECT AN OBJECT IN ITS PATH. SHE TRIED TO REOPEN THE LIFTGATE USING THE SWITCH, AND IT RAISED ABOUT 5 INCHES AND THEN IMMEDIATELY SHUT. SHE BROUGHT THE VEHICLE HOME AND TOLD ME WHAT HAPPENED. I OPENED THE REAR LIFTGATE USING THE EXTERIOR SWITCH AS SHE HAD. THE GATE FULLY OPENED ELECTRICALLY AND WITHOUT STOPPING IT IMMEDIATELY CLOSED. I TRIED TO OPEN THE LIFTGATE AGAIN AND IT LIFTED ABOUT 5 INCHES AND IMMEDIATELY CLOSED. SHE DROVE THE CAR TO THE DEALER AND SHOWED THE INFINITI OF CORAL GABLES SERVICE DEPARTMENT. THEY REPEATED THE ACTIONS, THE DOOR OPENED AND IMMEDIATELY CLOSED BY ITSELF. I CONTACTED INFINITI CUSTOMER SERVICE AND THEY OPENED INCIDENT 36294200. THEY GAVE HER A LOANER CAR AND HAVE REQUESTED THE DEALER NOT REPAIR THE CAR UNTIL A SPECIALIST ARRIVES. THE CAR WAS PARKED AND NOT RUNNING ON ALL THREE OCCASIONS.
Additional Notes:
MY WIFE OPENED THE REAR LIFTGATE USING THE OUTSIDE ELECTRONIC DOOR SWITCH ON THE LIFTGATE. THE LIFTGATE ELECTRICALLY FULLY OPENED. MY WIFE STARTED TO LOAD ITEMS INTO THE REAR OF THE SUV. THE DOOR ELECTRICALLY CLOSED ON ITS OWN. THE DOOR STRUCK THE BACK OF MY WIFE'S HEAD BEFORE SHE COULD GET OUT OF THE WAY. THE DOOR DID NOT STOP OR OPEN AUTOMATICALLY, OR DETECT AN OBJECT IN ITS PATH. SHE TRIED TO REOPEN THE LIFTGATE USING THE SWITCH, AND IT RAISED ABOUT 5 INCHES AND THEN IMMEDIATELY SHUT. SHE BROUGHT THE VEHICLE HOME AND TOLD ME WHAT HAPPENED. I OPENED THE REAR LIFTGATE USING THE EXTERIOR SWITCH AS SHE HAD. THE GATE FULLY OPENED ELECTRICALLY AND WITHOUT STOPPING IT IMMEDIATELY CLOSED. I TRIED TO OPEN THE LIFTGATE AGAIN AND IT LIFTED ABOUT 5 INCHES AND IMMEDIATELY CLOSED. SHE DROVE THE CAR TO THE DEALER AND SHOWED THE INFINITI OF CORAL GABLES SERVICE DEPARTMENT. THEY REPEATED THE ACTIONS, THE DOOR OPENED AND IMMEDIATELY CLOSED BY ITSELF. I CONTACTED INFINITI CUSTOMER SERVICE AND THEY OPENED INCIDENT 36294200. THEY GAVE HER A LOANER CAR AND HAVE REQUESTED THE DEALER NOT REPAIR THE CAR UNTIL A SPECIALIST ARRIVES. THE CAR WAS PARKED AND NOT RUNNING ON ALL THREE OCCASIONS.
Mfg Campaign: 11230512
Recall Date: Jul 9, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Corrective Action:
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Additional Notes:
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Mfg Campaign: 11196438
Recall Date: Apr 15, 2019
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Corrective Action:
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Additional Notes:
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Mfg Campaign: 11196438
Recall Date: Apr 15, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Corrective Action:
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Additional Notes:
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Mfg Campaign: 11196438
Recall Date: Apr 15, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AT STOP LIGHTS THE CAR WILL IDLE ROUGHLY LIKE IT WILL STALL THEN IT WILL ALSO JUMP FORWARD.
Corrective Action:
AT STOP LIGHTS THE CAR WILL IDLE ROUGHLY LIKE IT WILL STALL THEN IT WILL ALSO JUMP FORWARD.
Additional Notes:
AT STOP LIGHTS THE CAR WILL IDLE ROUGHLY LIKE IT WILL STALL THEN IT WILL ALSO JUMP FORWARD.
Mfg Campaign: 11196440
Recall Date: Apr 15, 2019
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
STRONG GAS SMELL IN GARAGE. CAR HAD BEEN PARKED INSIDE GARAGE FOR AT LEAST 5 HOURS. THE SMELL WAS SO STRONG THAT THE GARAGE DOOR HAD TO BE OPENED FOR CIRCULATION. DID NOT SEE ANY ACTUAL FLUID ON FLOOR OF GARAGE OR NEAR FUEL/GAS CAP AREA. NOT A REGULAR OCCURRENCE, BUT EXTREMELY CONCERNING.
Corrective Action:
STRONG GAS SMELL IN GARAGE. CAR HAD BEEN PARKED INSIDE GARAGE FOR AT LEAST 5 HOURS. THE SMELL WAS SO STRONG THAT THE GARAGE DOOR HAD TO BE OPENED FOR CIRCULATION. DID NOT SEE ANY ACTUAL FLUID ON FLOOR OF GARAGE OR NEAR FUEL/GAS CAP AREA. NOT A REGULAR OCCURRENCE, BUT EXTREMELY CONCERNING.
Additional Notes:
STRONG GAS SMELL IN GARAGE. CAR HAD BEEN PARKED INSIDE GARAGE FOR AT LEAST 5 HOURS. THE SMELL WAS SO STRONG THAT THE GARAGE DOOR HAD TO BE OPENED FOR CIRCULATION. DID NOT SEE ANY ACTUAL FLUID ON FLOOR OF GARAGE OR NEAR FUEL/GAS CAP AREA. NOT A REGULAR OCCURRENCE, BUT EXTREMELY CONCERNING.
Mfg Campaign: 11191934
Recall Date: Mar 27, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING THE CAR OR WHEN THE CAR IS NOT MOVING EX: WAITING AT AN INTERSECTION THE CAR HAS GONE FROM THE DRIVE MODE TO NEUTRAL FOR NO APPARENT REASON..THIS HAS HAPPENED ON 3 DIFFERENT OCCASIONS MOST RECENTLY ON 3/2/19..I WANT TO CHECK TO SEE IF OTHERS WITH SAME VEHICLE ARE HAVING THE SAME PROBLEM. WENT TO PULL OUT IN ONCOMING TRAFFIC AND WAS UNABLE TO DO SO BECAUSE THE CAR WENT INTO NEUTRAL WITHOUT MY KNOWLEDGE..
Corrective Action:
WHEN DRIVING THE CAR OR WHEN THE CAR IS NOT MOVING EX: WAITING AT AN INTERSECTION THE CAR HAS GONE FROM THE DRIVE MODE TO NEUTRAL FOR NO APPARENT REASON..THIS HAS HAPPENED ON 3 DIFFERENT OCCASIONS MOST RECENTLY ON 3/2/19..I WANT TO CHECK TO SEE IF OTHERS WITH SAME VEHICLE ARE HAVING THE SAME PROBLEM. WENT TO PULL OUT IN ONCOMING TRAFFIC AND WAS UNABLE TO DO SO BECAUSE THE CAR WENT INTO NEUTRAL WITHOUT MY KNOWLEDGE..
Additional Notes:
WHEN DRIVING THE CAR OR WHEN THE CAR IS NOT MOVING EX: WAITING AT AN INTERSECTION THE CAR HAS GONE FROM THE DRIVE MODE TO NEUTRAL FOR NO APPARENT REASON..THIS HAS HAPPENED ON 3 DIFFERENT OCCASIONS MOST RECENTLY ON 3/2/19..I WANT TO CHECK TO SEE IF OTHERS WITH SAME VEHICLE ARE HAVING THE SAME PROBLEM. WENT TO PULL OUT IN ONCOMING TRAFFIC AND WAS UNABLE TO DO SO BECAUSE THE CAR WENT INTO NEUTRAL WITHOUT MY KNOWLEDGE..
Mfg Campaign: 11184158
Recall Date: Mar 4, 2019
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AFTER TURNING OFF THE ENGINE OF MY QX50 INFINITI 2019 WHEN ENTERING MY GARAGE, A VERY STRONG GAS ODOR EXISTS FOR MANY HOURS AFTERWARDS THE CAR HAS BEEN BROUGHT BACK SEVERAL TIMES FOR THE PROBLEM AND INFINITI HAS TRIED DIFFERENT PARTS AFTER REPLICATING THE PROBLEM IN THEIR DEALERSHIP HOWEVER, THERE DOES NOT SEEM TO BE A FIX. WHAT DOES A CONSUMER DO ABOUT THIS.IT HAS BEEN IN SERVICE CENTER AT GRUBBS INFINITI FOR APPROXIMATELY 50 DAYS SINCE THE PURCHASE OF THIS CAR IN NOVEMBER, 2018. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE, SINCE I HAVE AN OPEN PILOT EXISTING ON MY HOT WATER HEATER IN THE VERY SAME GARAGE WHERE I PARK THE CAR. PRESENTLY IN THE SHOP AGAIN.HAVE BEEN TOLD THERE ARE OTHER CARS OF THIS MODEL WITH THE SAME COMPLAINT. WAS EVEN GIVEN A LOANER OF THE SAME MODEL WITH THE SAME GAS ODOR. HAVE ANOTHER LOANER, QX60 MODEL WITHOUT THE PROBLEM. I BELIEVE THIS CAR(MODEL) NEEDS A RECALL.
Corrective Action:
AFTER TURNING OFF THE ENGINE OF MY QX50 INFINITI 2019 WHEN ENTERING MY GARAGE, A VERY STRONG GAS ODOR EXISTS FOR MANY HOURS AFTERWARDS THE CAR HAS BEEN BROUGHT BACK SEVERAL TIMES FOR THE PROBLEM AND INFINITI HAS TRIED DIFFERENT PARTS AFTER REPLICATING THE PROBLEM IN THEIR DEALERSHIP HOWEVER, THERE DOES NOT SEEM TO BE A FIX. WHAT DOES A CONSUMER DO ABOUT THIS.IT HAS BEEN IN SERVICE CENTER AT GRUBBS INFINITI FOR APPROXIMATELY 50 DAYS SINCE THE PURCHASE OF THIS CAR IN NOVEMBER, 2018. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE, SINCE I HAVE AN OPEN PILOT EXISTING ON MY HOT WATER HEATER IN THE VERY SAME GARAGE WHERE I PARK THE CAR. PRESENTLY IN THE SHOP AGAIN.HAVE BEEN TOLD THERE ARE OTHER CARS OF THIS MODEL WITH THE SAME COMPLAINT. WAS EVEN GIVEN A LOANER OF THE SAME MODEL WITH THE SAME GAS ODOR. HAVE ANOTHER LOANER, QX60 MODEL WITHOUT THE PROBLEM. I BELIEVE THIS CAR(MODEL) NEEDS A RECALL.
Additional Notes:
AFTER TURNING OFF THE ENGINE OF MY QX50 INFINITI 2019 WHEN ENTERING MY GARAGE, A VERY STRONG GAS ODOR EXISTS FOR MANY HOURS AFTERWARDS THE CAR HAS BEEN BROUGHT BACK SEVERAL TIMES FOR THE PROBLEM AND INFINITI HAS TRIED DIFFERENT PARTS AFTER REPLICATING THE PROBLEM IN THEIR DEALERSHIP HOWEVER, THERE DOES NOT SEEM TO BE A FIX. WHAT DOES A CONSUMER DO ABOUT THIS.IT HAS BEEN IN SERVICE CENTER AT GRUBBS INFINITI FOR APPROXIMATELY 50 DAYS SINCE THE PURCHASE OF THIS CAR IN NOVEMBER, 2018. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE, SINCE I HAVE AN OPEN PILOT EXISTING ON MY HOT WATER HEATER IN THE VERY SAME GARAGE WHERE I PARK THE CAR. PRESENTLY IN THE SHOP AGAIN.HAVE BEEN TOLD THERE ARE OTHER CARS OF THIS MODEL WITH THE SAME COMPLAINT. WAS EVEN GIVEN A LOANER OF THE SAME MODEL WITH THE SAME GAS ODOR. HAVE ANOTHER LOANER, QX60 MODEL WITHOUT THE PROBLEM. I BELIEVE THIS CAR(MODEL) NEEDS A RECALL.
Mfg Campaign: 11183790
Recall Date: Mar 3, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE 2019 INFINITI QX50 PURE 4DR SUV AWD (2.0L 4CYL TURBO CVT) REVIEW WE HAVE THIS CAR ABOUT 3 MONTHS NOW. HAVE APPROXIMATELY 3500 MILES ON IT. WE EXPERIENCING A HUG DEFECT ON THIS CAR. IN OCTOBER, I DROVE THE INFINITY TO THE GYM IN THE MORNING 5:20AM. IT WAS LESS THAN 1 MILES AWAY, PARKED THE CAR OUTSIDE ABOUT 70 MINUTES. WENT HOME, PARKED THE CAR IN THE GARAGE 2 HOURS. WHEN I GOT IN THE CAR AND STARTED, THE FAN CAME ON. IT WAS SO LOUD THAT WE CAN HEAR IT INSIDE THE CAR WITH ALL WINDOWS UP. IT WAS ON OVER 40 MINUTES FROM MY HOUSE TO WORK. GOT TO WORK, SHUT OFF THE ENGINE, RESTARTED THE CAR, THE FAN IMMEDIATELY CAME BACK ON. THIS HAPPENED 4 TIMES NOW. WE DO BELIEVE SOMETHING IS NOT RIGHT. TOOK IT BACK TO THE DEALER, THEY CANNOT FIX IT, SAID IT IS PER DESIGN, NOT A DEFECT. BOUGHT THIS AS A LUXURY CAR, NOT LUXURY AT ALL. NOW, I AM WORRYING ABOUT THE SAFETY OF MYSELF AND MY PASSENGERS. NOT SURE WHEN OR IF THE ENGINEER IS GOING TO DIE ON THE HIGHWAY. IF ANYONE HAS THE SAME PROBLEM PLEASE REPORT IT. WE ARE AT A LOSS REGARDING WHAT TO DO NEXT. WOULD NOT RECOMMEND TO BUY, THERE IS STILL A LOT OF PROBLEMS ON THIS VEHICLE TO WORK OUT.
Corrective Action:
VEHICLE 2019 INFINITI QX50 PURE 4DR SUV AWD (2.0L 4CYL TURBO CVT) REVIEW WE HAVE THIS CAR ABOUT 3 MONTHS NOW. HAVE APPROXIMATELY 3500 MILES ON IT. WE EXPERIENCING A HUG DEFECT ON THIS CAR. IN OCTOBER, I DROVE THE INFINITY TO THE GYM IN THE MORNING 5:20AM. IT WAS LESS THAN 1 MILES AWAY, PARKED THE CAR OUTSIDE ABOUT 70 MINUTES. WENT HOME, PARKED THE CAR IN THE GARAGE 2 HOURS. WHEN I GOT IN THE CAR AND STARTED, THE FAN CAME ON. IT WAS SO LOUD THAT WE CAN HEAR IT INSIDE THE CAR WITH ALL WINDOWS UP. IT WAS ON OVER 40 MINUTES FROM MY HOUSE TO WORK. GOT TO WORK, SHUT OFF THE ENGINE, RESTARTED THE CAR, THE FAN IMMEDIATELY CAME BACK ON. THIS HAPPENED 4 TIMES NOW. WE DO BELIEVE SOMETHING IS NOT RIGHT. TOOK IT BACK TO THE DEALER, THEY CANNOT FIX IT, SAID IT IS PER DESIGN, NOT A DEFECT. BOUGHT THIS AS A LUXURY CAR, NOT LUXURY AT ALL. NOW, I AM WORRYING ABOUT THE SAFETY OF MYSELF AND MY PASSENGERS. NOT SURE WHEN OR IF THE ENGINEER IS GOING TO DIE ON THE HIGHWAY. IF ANYONE HAS THE SAME PROBLEM PLEASE REPORT IT. WE ARE AT A LOSS REGARDING WHAT TO DO NEXT. WOULD NOT RECOMMEND TO BUY, THERE IS STILL A LOT OF PROBLEMS ON THIS VEHICLE TO WORK OUT.
Additional Notes:
VEHICLE 2019 INFINITI QX50 PURE 4DR SUV AWD (2.0L 4CYL TURBO CVT) REVIEW WE HAVE THIS CAR ABOUT 3 MONTHS NOW. HAVE APPROXIMATELY 3500 MILES ON IT. WE EXPERIENCING A HUG DEFECT ON THIS CAR. IN OCTOBER, I DROVE THE INFINITY TO THE GYM IN THE MORNING 5:20AM. IT WAS LESS THAN 1 MILES AWAY, PARKED THE CAR OUTSIDE ABOUT 70 MINUTES. WENT HOME, PARKED THE CAR IN THE GARAGE 2 HOURS. WHEN I GOT IN THE CAR AND STARTED, THE FAN CAME ON. IT WAS SO LOUD THAT WE CAN HEAR IT INSIDE THE CAR WITH ALL WINDOWS UP. IT WAS ON OVER 40 MINUTES FROM MY HOUSE TO WORK. GOT TO WORK, SHUT OFF THE ENGINE, RESTARTED THE CAR, THE FAN IMMEDIATELY CAME BACK ON. THIS HAPPENED 4 TIMES NOW. WE DO BELIEVE SOMETHING IS NOT RIGHT. TOOK IT BACK TO THE DEALER, THEY CANNOT FIX IT, SAID IT IS PER DESIGN, NOT A DEFECT. BOUGHT THIS AS A LUXURY CAR, NOT LUXURY AT ALL. NOW, I AM WORRYING ABOUT THE SAFETY OF MYSELF AND MY PASSENGERS. NOT SURE WHEN OR IF THE ENGINEER IS GOING TO DIE ON THE HIGHWAY. IF ANYONE HAS THE SAME PROBLEM PLEASE REPORT IT. WE ARE AT A LOSS REGARDING WHAT TO DO NEXT. WOULD NOT RECOMMEND TO BUY, THERE IS STILL A LOT OF PROBLEMS ON THIS VEHICLE TO WORK OUT.
Mfg Campaign: 11142301
Recall Date: Oct 23, 2018
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVAILABLE IN THE INFINITI INVENTORY. REPAIR SHOP WORKING W/INFINITI DEALERSHIP TO WORK ON A SOLUTION. THE 2019 QX50 WAS MOVING SO SLOW THAT THERE WAS NO DAMAGE TO THE SUSPENSION AS A WHEEL ALIGNMENT IS NOT NECESSARY.
Corrective Action:
THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVAILABLE IN THE INFINITI INVENTORY. REPAIR SHOP WORKING W/INFINITI DEALERSHIP TO WORK ON A SOLUTION. THE 2019 QX50 WAS MOVING SO SLOW THAT THERE WAS NO DAMAGE TO THE SUSPENSION AS A WHEEL ALIGNMENT IS NOT NECESSARY.
Additional Notes:
THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVAILABLE IN THE INFINITI INVENTORY. REPAIR SHOP WORKING W/INFINITI DEALERSHIP TO WORK ON A SOLUTION. THE 2019 QX50 WAS MOVING SO SLOW THAT THERE WAS NO DAMAGE TO THE SUSPENSION AS A WHEEL ALIGNMENT IS NOT NECESSARY.
Mfg Campaign: 11139651
Recall Date: Oct 11, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVAILABLE IN THE INFINITI INVENTORY. REPAIR SHOP WORKING W/INFINITI DEALERSHIP TO WORK ON A SOLUTION. THE 2019 QX50 WAS MOVING SO SLOW THAT THERE WAS NO DAMAGE TO THE SUSPENSION AS A WHEEL ALIGNMENT IS NOT NECESSARY.
Corrective Action:
THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVAILABLE IN THE INFINITI INVENTORY. REPAIR SHOP WORKING W/INFINITI DEALERSHIP TO WORK ON A SOLUTION. THE 2019 QX50 WAS MOVING SO SLOW THAT THERE WAS NO DAMAGE TO THE SUSPENSION AS A WHEEL ALIGNMENT IS NOT NECESSARY.
Additional Notes:
THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVAILABLE IN THE INFINITI INVENTORY. REPAIR SHOP WORKING W/INFINITI DEALERSHIP TO WORK ON A SOLUTION. THE 2019 QX50 WAS MOVING SO SLOW THAT THERE WAS NO DAMAGE TO THE SUSPENSION AS A WHEEL ALIGNMENT IS NOT NECESSARY.
Mfg Campaign: 11139651
Recall Date: Oct 11, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVAILABLE IN THE INFINITI INVENTORY. REPAIR SHOP WORKING W/INFINITI DEALERSHIP TO WORK ON A SOLUTION. THE 2019 QX50 WAS MOVING SO SLOW THAT THERE WAS NO DAMAGE TO THE SUSPENSION AS A WHEEL ALIGNMENT IS NOT NECESSARY.
Corrective Action:
THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVAILABLE IN THE INFINITI INVENTORY. REPAIR SHOP WORKING W/INFINITI DEALERSHIP TO WORK ON A SOLUTION. THE 2019 QX50 WAS MOVING SO SLOW THAT THERE WAS NO DAMAGE TO THE SUSPENSION AS A WHEEL ALIGNMENT IS NOT NECESSARY.
Additional Notes:
THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVAILABLE IN THE INFINITI INVENTORY. REPAIR SHOP WORKING W/INFINITI DEALERSHIP TO WORK ON A SOLUTION. THE 2019 QX50 WAS MOVING SO SLOW THAT THERE WAS NO DAMAGE TO THE SUSPENSION AS A WHEEL ALIGNMENT IS NOT NECESSARY.
Mfg Campaign: 11139651
Recall Date: Oct 11, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACKUP CAMERA AND NAV SCREEN WENT BLANK. COULDN'T USE THE BACKUP CAMERA BACKING UP IN GARAGE.
Corrective Action:
BACKUP CAMERA AND NAV SCREEN WENT BLANK. COULDN'T USE THE BACKUP CAMERA BACKING UP IN GARAGE.
Additional Notes:
BACKUP CAMERA AND NAV SCREEN WENT BLANK. COULDN'T USE THE BACKUP CAMERA BACKING UP IN GARAGE.
Mfg Campaign: 11118825
Recall Date: Aug 9, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury