Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019 INFINITI QX50 vehicles. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at the trim cover tear seam as designed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 6, 2018
Consumer Complaints
102 ComplaintsNissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The driver seat electric motor has failed on three separate occasions. 7/29/21, mileage 22,984 9/3/21, Mileage 24156 7/12/22, Mileage 34,414 When the electric motor fails the seat can not move forward or back. Depending on the seat position at failure, certain individuals would not be able to reach the pedals to safely drive the vehicle. This could create a serious safety issue requiring some one to drive without reasonable control. Each time the motor failed it was replaced by the dealer. No warning lamps or indication of failure happened prior to the three times of this severe safety failure. As of 6/18/23 the seat has been working properly. I was in contact with a case worker at Infiniti numerous times ( between 7/11/22 and 8/11/22) and she did not think this was a serious problem, as if I was the only person reporting this issue. This was very troubling to me because it seemed to be a very serious safety issue. The last time I was at the dealer for service work (earlier this year) they revealed to me that this same issue has happened in other vehicles besides mine.
Corrective Action:
The driver seat electric motor has failed on three separate occasions. 7/29/21, mileage 22,984 9/3/21, Mileage 24156 7/12/22, Mileage 34,414 When the electric motor fails the seat can not move forward or back. Depending on the seat position at failure, certain individuals would not be able to reach the pedals to safely drive the vehicle. This could create a serious safety issue requiring some one to drive without reasonable control. Each time the motor failed it was replaced by the dealer. No warning lamps or indication of failure happened prior to the three times of this severe safety failure. As of 6/18/23 the seat has been working properly. I was in contact with a case worker at Infiniti numerous times ( between 7/11/22 and 8/11/22) and she did not think this was a serious problem, as if I was the only person reporting this issue. This was very troubling to me because it seemed to be a very serious safety issue. The last time I was at the dealer for service work (earlier this year) they revealed to me that this same issue has happened in other vehicles besides mine.
Additional Notes:
The driver seat electric motor has failed on three separate occasions. 7/29/21, mileage 22,984 9/3/21, Mileage 24156 7/12/22, Mileage 34,414 When the electric motor fails the seat can not move forward or back. Depending on the seat position at failure, certain individuals would not be able to reach the pedals to safely drive the vehicle. This could create a serious safety issue requiring some one to drive without reasonable control. Each time the motor failed it was replaced by the dealer. No warning lamps or indication of failure happened prior to the three times of this severe safety failure. As of 6/18/23 the seat has been working properly. I was in contact with a case worker at Infiniti numerous times ( between 7/11/22 and 8/11/22) and she did not think this was a serious problem, as if I was the only person reporting this issue. This was very troubling to me because it seemed to be a very serious safety issue. The last time I was at the dealer for service work (earlier this year) they revealed to me that this same issue has happened in other vehicles besides mine.
Mfg Campaign: 11527612
Recall Date: Jun 18, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The driver seat electric motor has failed on three separate occasions. 7/29/21, mileage 22,984 9/3/21, Mileage 24156 7/12/22, Mileage 34,414 When the electric motor fails the seat can not move forward or back. Depending on the seat position at failure, certain individuals would not be able to reach the pedals to safely drive the vehicle. This could create a serious safety issue requiring some one to drive without reasonable control. Each time the motor failed it was replaced by the dealer. No warning lamps or indication of failure happened prior to the three times of this severe safety failure. As of 6/18/23 the seat has been working properly. I was in contact with a case worker at Infiniti numerous times ( between 7/11/22 and 8/11/22) and she did not think this was a serious problem, as if I was the only person reporting this issue. This was very troubling to me because it seemed to be a very serious safety issue. The last time I was at the dealer for service work (earlier this year) they revealed to me that this same issue has happened in other vehicles besides mine.
Corrective Action:
The driver seat electric motor has failed on three separate occasions. 7/29/21, mileage 22,984 9/3/21, Mileage 24156 7/12/22, Mileage 34,414 When the electric motor fails the seat can not move forward or back. Depending on the seat position at failure, certain individuals would not be able to reach the pedals to safely drive the vehicle. This could create a serious safety issue requiring some one to drive without reasonable control. Each time the motor failed it was replaced by the dealer. No warning lamps or indication of failure happened prior to the three times of this severe safety failure. As of 6/18/23 the seat has been working properly. I was in contact with a case worker at Infiniti numerous times ( between 7/11/22 and 8/11/22) and she did not think this was a serious problem, as if I was the only person reporting this issue. This was very troubling to me because it seemed to be a very serious safety issue. The last time I was at the dealer for service work (earlier this year) they revealed to me that this same issue has happened in other vehicles besides mine.
Additional Notes:
The driver seat electric motor has failed on three separate occasions. 7/29/21, mileage 22,984 9/3/21, Mileage 24156 7/12/22, Mileage 34,414 When the electric motor fails the seat can not move forward or back. Depending on the seat position at failure, certain individuals would not be able to reach the pedals to safely drive the vehicle. This could create a serious safety issue requiring some one to drive without reasonable control. Each time the motor failed it was replaced by the dealer. No warning lamps or indication of failure happened prior to the three times of this severe safety failure. As of 6/18/23 the seat has been working properly. I was in contact with a case worker at Infiniti numerous times ( between 7/11/22 and 8/11/22) and she did not think this was a serious problem, as if I was the only person reporting this issue. This was very troubling to me because it seemed to be a very serious safety issue. The last time I was at the dealer for service work (earlier this year) they revealed to me that this same issue has happened in other vehicles besides mine.
Mfg Campaign: 11527612
Recall Date: Jun 18, 2023
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My vehicle has only 36000 miles and I drive on paved roads in suburban settings. I have noted rattling noises in the front of my vehicle on 4/12/2023 and took my vehicle to the local Infinity dealer. My vehicle turned out to have failed shocks and loose shock/strut mounts requiring complete replacement of the parts
Corrective Action:
My vehicle has only 36000 miles and I drive on paved roads in suburban settings. I have noted rattling noises in the front of my vehicle on 4/12/2023 and took my vehicle to the local Infinity dealer. My vehicle turned out to have failed shocks and loose shock/strut mounts requiring complete replacement of the parts
Additional Notes:
My vehicle has only 36000 miles and I drive on paved roads in suburban settings. I have noted rattling noises in the front of my vehicle on 4/12/2023 and took my vehicle to the local Infinity dealer. My vehicle turned out to have failed shocks and loose shock/strut mounts requiring complete replacement of the parts
Mfg Campaign: 11522573
Recall Date: May 17, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 3 different occasions while traveling over 50 mph on the highway, with no other cars around, my Qx50 automatic emergency braking initiated and stopped my car. This is a serious safety issue and I am very lucky I was not rear-ended.
Corrective Action:
On 3 different occasions while traveling over 50 mph on the highway, with no other cars around, my Qx50 automatic emergency braking initiated and stopped my car. This is a serious safety issue and I am very lucky I was not rear-ended.
Additional Notes:
On 3 different occasions while traveling over 50 mph on the highway, with no other cars around, my Qx50 automatic emergency braking initiated and stopped my car. This is a serious safety issue and I am very lucky I was not rear-ended.
Mfg Campaign: 11506389
Recall Date: Feb 9, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 3 different occasions while traveling over 50 mph on the highway, with no other cars around, my Qx50 automatic emergency braking initiated and stopped my car. This is a serious safety issue and I am very lucky I was not rear-ended.
Corrective Action:
On 3 different occasions while traveling over 50 mph on the highway, with no other cars around, my Qx50 automatic emergency braking initiated and stopped my car. This is a serious safety issue and I am very lucky I was not rear-ended.
Additional Notes:
On 3 different occasions while traveling over 50 mph on the highway, with no other cars around, my Qx50 automatic emergency braking initiated and stopped my car. This is a serious safety issue and I am very lucky I was not rear-ended.
Mfg Campaign: 11506389
Recall Date: Feb 9, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On three separate occasions, the collision avoidance system activated without anything blocking it. One incident I was driving at least 35 mph thru and intersection and the car suddenly halted to a complete stop jerking myself and my 6 year old forward. The vehicle behind me had to swerve to avoid rear ending me.
Corrective Action:
On three separate occasions, the collision avoidance system activated without anything blocking it. One incident I was driving at least 35 mph thru and intersection and the car suddenly halted to a complete stop jerking myself and my 6 year old forward. The vehicle behind me had to swerve to avoid rear ending me.
Additional Notes:
On three separate occasions, the collision avoidance system activated without anything blocking it. One incident I was driving at least 35 mph thru and intersection and the car suddenly halted to a complete stop jerking myself and my 6 year old forward. The vehicle behind me had to swerve to avoid rear ending me.
Mfg Campaign: 11494344
Recall Date: Nov 21, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On three separate occasions, the collision avoidance system activated without anything blocking it. One incident I was driving at least 35 mph thru and intersection and the car suddenly halted to a complete stop jerking myself and my 6 year old forward. The vehicle behind me had to swerve to avoid rear ending me.
Corrective Action:
On three separate occasions, the collision avoidance system activated without anything blocking it. One incident I was driving at least 35 mph thru and intersection and the car suddenly halted to a complete stop jerking myself and my 6 year old forward. The vehicle behind me had to swerve to avoid rear ending me.
Additional Notes:
On three separate occasions, the collision avoidance system activated without anything blocking it. One incident I was driving at least 35 mph thru and intersection and the car suddenly halted to a complete stop jerking myself and my 6 year old forward. The vehicle behind me had to swerve to avoid rear ending me.
Mfg Campaign: 11494344
Recall Date: Nov 21, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The automatic braking system on my car seems to malfunction when going across the Louisiana/Mississippi bridge. As I was driving the car began to brake but it didn’t come to a complete stop. This put my safety at risk because there were cars behind me and if I would have come to a complete stop on the bridge it would have been a terrible accident. there was a warning issued on my dash while the car was beginning to brake on the bridge.
Corrective Action:
The automatic braking system on my car seems to malfunction when going across the Louisiana/Mississippi bridge. As I was driving the car began to brake but it didn’t come to a complete stop. This put my safety at risk because there were cars behind me and if I would have come to a complete stop on the bridge it would have been a terrible accident. there was a warning issued on my dash while the car was beginning to brake on the bridge.
Additional Notes:
The automatic braking system on my car seems to malfunction when going across the Louisiana/Mississippi bridge. As I was driving the car began to brake but it didn’t come to a complete stop. This put my safety at risk because there were cars behind me and if I would have come to a complete stop on the bridge it would have been a terrible accident. there was a warning issued on my dash while the car was beginning to brake on the bridge.
Mfg Campaign: 11487506
Recall Date: Oct 2, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The automatic braking system on my car seems to malfunction when going across the Louisiana/Mississippi bridge. As I was driving the car began to brake but it didn’t come to a complete stop. This put my safety at risk because there were cars behind me and if I would have come to a complete stop on the bridge it would have been a terrible accident. there was a warning issued on my dash while the car was beginning to brake on the bridge.
Corrective Action:
The automatic braking system on my car seems to malfunction when going across the Louisiana/Mississippi bridge. As I was driving the car began to brake but it didn’t come to a complete stop. This put my safety at risk because there were cars behind me and if I would have come to a complete stop on the bridge it would have been a terrible accident. there was a warning issued on my dash while the car was beginning to brake on the bridge.
Additional Notes:
The automatic braking system on my car seems to malfunction when going across the Louisiana/Mississippi bridge. As I was driving the car began to brake but it didn’t come to a complete stop. This put my safety at risk because there were cars behind me and if I would have come to a complete stop on the bridge it would have been a terrible accident. there was a warning issued on my dash while the car was beginning to brake on the bridge.
Mfg Campaign: 11487506
Recall Date: Oct 2, 2022
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I was driving around 30 mph crossing an intersection when the Emergency Braking system activated and caused the truck to stop. There was nothing obstructing the vehicle, nor were any pedestrians near. This is the 3rd occurence when this happened.
Corrective Action:
I was driving around 30 mph crossing an intersection when the Emergency Braking system activated and caused the truck to stop. There was nothing obstructing the vehicle, nor were any pedestrians near. This is the 3rd occurence when this happened.
Additional Notes:
I was driving around 30 mph crossing an intersection when the Emergency Braking system activated and caused the truck to stop. There was nothing obstructing the vehicle, nor were any pedestrians near. This is the 3rd occurence when this happened.
Mfg Campaign: 11486506
Recall Date: Sep 26, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving around 30 mph crossing an intersection when the Emergency Braking system activated and caused the truck to stop. There was nothing obstructing the vehicle, nor were any pedestrians near. This is the 3rd occurence when this happened.
Corrective Action:
I was driving around 30 mph crossing an intersection when the Emergency Braking system activated and caused the truck to stop. There was nothing obstructing the vehicle, nor were any pedestrians near. This is the 3rd occurence when this happened.
Additional Notes:
I was driving around 30 mph crossing an intersection when the Emergency Braking system activated and caused the truck to stop. There was nothing obstructing the vehicle, nor were any pedestrians near. This is the 3rd occurence when this happened.
Mfg Campaign: 11486506
Recall Date: Sep 26, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving around 30 mph crossing an intersection when the Emergency Braking system activated and caused the truck to stop. There was nothing obstructing the vehicle, nor were any pedestrians near. This is the 3rd occurence when this happened.
Corrective Action:
I was driving around 30 mph crossing an intersection when the Emergency Braking system activated and caused the truck to stop. There was nothing obstructing the vehicle, nor were any pedestrians near. This is the 3rd occurence when this happened.
Additional Notes:
I was driving around 30 mph crossing an intersection when the Emergency Braking system activated and caused the truck to stop. There was nothing obstructing the vehicle, nor were any pedestrians near. This is the 3rd occurence when this happened.
Mfg Campaign: 11486506
Recall Date: Sep 26, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Multiple instances of forward emergency braking system engaging on an empty road or when no vehicle is in close proximity. Dealer service department states insects on radar system may be to blame, and were unable to reproduce the issue. Warning light and brakes engage, depressing the brake pedal and returning to accelerator cancel the warning however sudden braking at highway speeds presents an unsafe condition to drivers following behind who may not anticipate sudden braking in free-flowing traffic.
Corrective Action:
Multiple instances of forward emergency braking system engaging on an empty road or when no vehicle is in close proximity. Dealer service department states insects on radar system may be to blame, and were unable to reproduce the issue. Warning light and brakes engage, depressing the brake pedal and returning to accelerator cancel the warning however sudden braking at highway speeds presents an unsafe condition to drivers following behind who may not anticipate sudden braking in free-flowing traffic.
Additional Notes:
Multiple instances of forward emergency braking system engaging on an empty road or when no vehicle is in close proximity. Dealer service department states insects on radar system may be to blame, and were unable to reproduce the issue. Warning light and brakes engage, depressing the brake pedal and returning to accelerator cancel the warning however sudden braking at highway speeds presents an unsafe condition to drivers following behind who may not anticipate sudden braking in free-flowing traffic.
Mfg Campaign: 11476966
Recall Date: Aug 1, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward Collision Avoidance system automatically applies brakes during normal driving situtations. This will increase the safety risk for passangers including small children, animals, the driver and other drivers and their passangers. The warning lights came on the same time the FCA applied brakes. Numerious complaints already registered suggest approved recall and repairs are required. The QX50 is overloaded with Sensory Packages, advanced technology and is being serviced by undertrained technicians as stated in previous complaints of insufficiant maintenance repairs fixing the safety issue. If we had been in an airplane instead of a car we wouldn't be here to file this notice!
Corrective Action:
Forward Collision Avoidance system automatically applies brakes during normal driving situtations. This will increase the safety risk for passangers including small children, animals, the driver and other drivers and their passangers. The warning lights came on the same time the FCA applied brakes. Numerious complaints already registered suggest approved recall and repairs are required. The QX50 is overloaded with Sensory Packages, advanced technology and is being serviced by undertrained technicians as stated in previous complaints of insufficiant maintenance repairs fixing the safety issue. If we had been in an airplane instead of a car we wouldn't be here to file this notice!
Additional Notes:
Forward Collision Avoidance system automatically applies brakes during normal driving situtations. This will increase the safety risk for passangers including small children, animals, the driver and other drivers and their passangers. The warning lights came on the same time the FCA applied brakes. Numerious complaints already registered suggest approved recall and repairs are required. The QX50 is overloaded with Sensory Packages, advanced technology and is being serviced by undertrained technicians as stated in previous complaints of insufficiant maintenance repairs fixing the safety issue. If we had been in an airplane instead of a car we wouldn't be here to file this notice!
Mfg Campaign: 11470590
Recall Date: Jun 23, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Was driving down the street going 55mph, not one car in front of me. The automatic breaking turns on and the car hit the brakes by itself. There was a car behind me during the first incident and it almost caused an accident. The driver thought I was brake-checking him and it caused him to have a fit of road rage. This particular incident has happened a total of 6 times. I took the car to Infiniti after the 2nd occurrence and they told me they couldn't find any issues with the vehicle.
Corrective Action:
Was driving down the street going 55mph, not one car in front of me. The automatic breaking turns on and the car hit the brakes by itself. There was a car behind me during the first incident and it almost caused an accident. The driver thought I was brake-checking him and it caused him to have a fit of road rage. This particular incident has happened a total of 6 times. I took the car to Infiniti after the 2nd occurrence and they told me they couldn't find any issues with the vehicle.
Additional Notes:
Was driving down the street going 55mph, not one car in front of me. The automatic breaking turns on and the car hit the brakes by itself. There was a car behind me during the first incident and it almost caused an accident. The driver thought I was brake-checking him and it caused him to have a fit of road rage. This particular incident has happened a total of 6 times. I took the car to Infiniti after the 2nd occurrence and they told me they couldn't find any issues with the vehicle.
Mfg Campaign: 11466800
Recall Date: May 31, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Was driving down the street going 55mph, not one car in front of me. The automatic breaking turns on and the car hit the brakes by itself. There was a car behind me during the first incident and it almost caused an accident. The driver thought I was brake-checking him and it caused him to have a fit of road rage. This particular incident has happened a total of 6 times. I took the car to Infiniti after the 2nd occurrence and they told me they couldn't find any issues with the vehicle.
Corrective Action:
Was driving down the street going 55mph, not one car in front of me. The automatic breaking turns on and the car hit the brakes by itself. There was a car behind me during the first incident and it almost caused an accident. The driver thought I was brake-checking him and it caused him to have a fit of road rage. This particular incident has happened a total of 6 times. I took the car to Infiniti after the 2nd occurrence and they told me they couldn't find any issues with the vehicle.
Additional Notes:
Was driving down the street going 55mph, not one car in front of me. The automatic breaking turns on and the car hit the brakes by itself. There was a car behind me during the first incident and it almost caused an accident. The driver thought I was brake-checking him and it caused him to have a fit of road rage. This particular incident has happened a total of 6 times. I took the car to Infiniti after the 2nd occurrence and they told me they couldn't find any issues with the vehicle.
Mfg Campaign: 11466800
Recall Date: May 31, 2022
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Was driving down the street going 55mph, not one car in front of me. The automatic breaking turns on and the car hit the brakes by itself. There was a car behind me during the first incident and it almost caused an accident. The driver thought I was brake-checking him and it caused him to have a fit of road rage. This particular incident has happened a total of 6 times. I took the car to Infiniti after the 2nd occurrence and they told me they couldn't find any issues with the vehicle.
Corrective Action:
Was driving down the street going 55mph, not one car in front of me. The automatic breaking turns on and the car hit the brakes by itself. There was a car behind me during the first incident and it almost caused an accident. The driver thought I was brake-checking him and it caused him to have a fit of road rage. This particular incident has happened a total of 6 times. I took the car to Infiniti after the 2nd occurrence and they told me they couldn't find any issues with the vehicle.
Additional Notes:
Was driving down the street going 55mph, not one car in front of me. The automatic breaking turns on and the car hit the brakes by itself. There was a car behind me during the first incident and it almost caused an accident. The driver thought I was brake-checking him and it caused him to have a fit of road rage. This particular incident has happened a total of 6 times. I took the car to Infiniti after the 2nd occurrence and they told me they couldn't find any issues with the vehicle.
Mfg Campaign: 11466800
Recall Date: May 31, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple repeated problems with electrical system. Repeated crash sensor failure. This mainly happens when it is warm or sunny. The dealership has had the vehicle four times and the problem is still reoccurring. The malfunction light comes on when the car is first started or while driving. The dealership stated that none of the crash sensors work when it is lit. They have replaced the module that was diagnosed to be the problem, however there is still the same issues. They are going to replace the module again. They have replaced a module to control the wipers twice. The wipers still come on randomly when it is sunny, and the delay for the wipers does not work when it is raining. The cruise control stopped working and is throwing codes. This morning`s new warning was shift system malfunction. It's been in three times for the air-conditioner. The cooling fan was stuck on high speed until they replaced a sensor. The car was inspected and the brake pads were okay, however when the car stopped, there was a very loud pulsation. The dealership told me it needed rear brakes, which we replaced, and $600 later, they were still pulsating. After the second time taking it back, the dealer then said it was the tires which were new. We took it to a private garage, and the problem was warped, factory front rotars because they could not support the weight of the car. They were replaced with performance drilled and slotted rotars, which corrected the issue. The dealership cannot figure out the electrical issues, so they keep replacing the same parts and returning it back in a dangerous state. Since the vehicle is throwing so many codes and has so many malfunctions that I feel unsafe driving it. All of these problems problems started December 2019, when the car had 8000 miles on it. It has been to two different infiniti dealerships, neither being able to fix it. We have photos of all the codes, but when we tried to upload, it failed over and over.
Corrective Action:
Multiple repeated problems with electrical system. Repeated crash sensor failure. This mainly happens when it is warm or sunny. The dealership has had the vehicle four times and the problem is still reoccurring. The malfunction light comes on when the car is first started or while driving. The dealership stated that none of the crash sensors work when it is lit. They have replaced the module that was diagnosed to be the problem, however there is still the same issues. They are going to replace the module again. They have replaced a module to control the wipers twice. The wipers still come on randomly when it is sunny, and the delay for the wipers does not work when it is raining. The cruise control stopped working and is throwing codes. This morning`s new warning was shift system malfunction. It's been in three times for the air-conditioner. The cooling fan was stuck on high speed until they replaced a sensor. The car was inspected and the brake pads were okay, however when the car stopped, there was a very loud pulsation. The dealership told me it needed rear brakes, which we replaced, and $600 later, they were still pulsating. After the second time taking it back, the dealer then said it was the tires which were new. We took it to a private garage, and the problem was warped, factory front rotars because they could not support the weight of the car. They were replaced with performance drilled and slotted rotars, which corrected the issue. The dealership cannot figure out the electrical issues, so they keep replacing the same parts and returning it back in a dangerous state. Since the vehicle is throwing so many codes and has so many malfunctions that I feel unsafe driving it. All of these problems problems started December 2019, when the car had 8000 miles on it. It has been to two different infiniti dealerships, neither being able to fix it. We have photos of all the codes, but when we tried to upload, it failed over and over.
Additional Notes:
Multiple repeated problems with electrical system. Repeated crash sensor failure. This mainly happens when it is warm or sunny. The dealership has had the vehicle four times and the problem is still reoccurring. The malfunction light comes on when the car is first started or while driving. The dealership stated that none of the crash sensors work when it is lit. They have replaced the module that was diagnosed to be the problem, however there is still the same issues. They are going to replace the module again. They have replaced a module to control the wipers twice. The wipers still come on randomly when it is sunny, and the delay for the wipers does not work when it is raining. The cruise control stopped working and is throwing codes. This morning`s new warning was shift system malfunction. It's been in three times for the air-conditioner. The cooling fan was stuck on high speed until they replaced a sensor. The car was inspected and the brake pads were okay, however when the car stopped, there was a very loud pulsation. The dealership told me it needed rear brakes, which we replaced, and $600 later, they were still pulsating. After the second time taking it back, the dealer then said it was the tires which were new. We took it to a private garage, and the problem was warped, factory front rotars because they could not support the weight of the car. They were replaced with performance drilled and slotted rotars, which corrected the issue. The dealership cannot figure out the electrical issues, so they keep replacing the same parts and returning it back in a dangerous state. Since the vehicle is throwing so many codes and has so many malfunctions that I feel unsafe driving it. All of these problems problems started December 2019, when the car had 8000 miles on it. It has been to two different infiniti dealerships, neither being able to fix it. We have photos of all the codes, but when we tried to upload, it failed over and over.
Mfg Campaign: 11466837
Recall Date: May 31, 2022
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Multiple repeated problems with electrical system. Repeated crash sensor failure. This mainly happens when it is warm or sunny. The dealership has had the vehicle four times and the problem is still reoccurring. The malfunction light comes on when the car is first started or while driving. The dealership stated that none of the crash sensors work when it is lit. They have replaced the module that was diagnosed to be the problem, however there is still the same issues. They are going to replace the module again. They have replaced a module to control the wipers twice. The wipers still come on randomly when it is sunny, and the delay for the wipers does not work when it is raining. The cruise control stopped working and is throwing codes. This morning`s new warning was shift system malfunction. It's been in three times for the air-conditioner. The cooling fan was stuck on high speed until they replaced a sensor. The car was inspected and the brake pads were okay, however when the car stopped, there was a very loud pulsation. The dealership told me it needed rear brakes, which we replaced, and $600 later, they were still pulsating. After the second time taking it back, the dealer then said it was the tires which were new. We took it to a private garage, and the problem was warped, factory front rotars because they could not support the weight of the car. They were replaced with performance drilled and slotted rotars, which corrected the issue. The dealership cannot figure out the electrical issues, so they keep replacing the same parts and returning it back in a dangerous state. Since the vehicle is throwing so many codes and has so many malfunctions that I feel unsafe driving it. All of these problems problems started December 2019, when the car had 8000 miles on it. It has been to two different infiniti dealerships, neither being able to fix it. We have photos of all the codes, but when we tried to upload, it failed over and over.
Corrective Action:
Multiple repeated problems with electrical system. Repeated crash sensor failure. This mainly happens when it is warm or sunny. The dealership has had the vehicle four times and the problem is still reoccurring. The malfunction light comes on when the car is first started or while driving. The dealership stated that none of the crash sensors work when it is lit. They have replaced the module that was diagnosed to be the problem, however there is still the same issues. They are going to replace the module again. They have replaced a module to control the wipers twice. The wipers still come on randomly when it is sunny, and the delay for the wipers does not work when it is raining. The cruise control stopped working and is throwing codes. This morning`s new warning was shift system malfunction. It's been in three times for the air-conditioner. The cooling fan was stuck on high speed until they replaced a sensor. The car was inspected and the brake pads were okay, however when the car stopped, there was a very loud pulsation. The dealership told me it needed rear brakes, which we replaced, and $600 later, they were still pulsating. After the second time taking it back, the dealer then said it was the tires which were new. We took it to a private garage, and the problem was warped, factory front rotars because they could not support the weight of the car. They were replaced with performance drilled and slotted rotars, which corrected the issue. The dealership cannot figure out the electrical issues, so they keep replacing the same parts and returning it back in a dangerous state. Since the vehicle is throwing so many codes and has so many malfunctions that I feel unsafe driving it. All of these problems problems started December 2019, when the car had 8000 miles on it. It has been to two different infiniti dealerships, neither being able to fix it. We have photos of all the codes, but when we tried to upload, it failed over and over.
Additional Notes:
Multiple repeated problems with electrical system. Repeated crash sensor failure. This mainly happens when it is warm or sunny. The dealership has had the vehicle four times and the problem is still reoccurring. The malfunction light comes on when the car is first started or while driving. The dealership stated that none of the crash sensors work when it is lit. They have replaced the module that was diagnosed to be the problem, however there is still the same issues. They are going to replace the module again. They have replaced a module to control the wipers twice. The wipers still come on randomly when it is sunny, and the delay for the wipers does not work when it is raining. The cruise control stopped working and is throwing codes. This morning`s new warning was shift system malfunction. It's been in three times for the air-conditioner. The cooling fan was stuck on high speed until they replaced a sensor. The car was inspected and the brake pads were okay, however when the car stopped, there was a very loud pulsation. The dealership told me it needed rear brakes, which we replaced, and $600 later, they were still pulsating. After the second time taking it back, the dealer then said it was the tires which were new. We took it to a private garage, and the problem was warped, factory front rotars because they could not support the weight of the car. They were replaced with performance drilled and slotted rotars, which corrected the issue. The dealership cannot figure out the electrical issues, so they keep replacing the same parts and returning it back in a dangerous state. Since the vehicle is throwing so many codes and has so many malfunctions that I feel unsafe driving it. All of these problems problems started December 2019, when the car had 8000 miles on it. It has been to two different infiniti dealerships, neither being able to fix it. We have photos of all the codes, but when we tried to upload, it failed over and over.
Mfg Campaign: 11466837
Recall Date: May 31, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Multiple repeated problems with electrical system. Repeated crash sensor failure. This mainly happens when it is warm or sunny. The dealership has had the vehicle four times and the problem is still reoccurring. The malfunction light comes on when the car is first started or while driving. The dealership stated that none of the crash sensors work when it is lit. They have replaced the module that was diagnosed to be the problem, however there is still the same issues. They are going to replace the module again. They have replaced a module to control the wipers twice. The wipers still come on randomly when it is sunny, and the delay for the wipers does not work when it is raining. The cruise control stopped working and is throwing codes. This morning`s new warning was shift system malfunction. It's been in three times for the air-conditioner. The cooling fan was stuck on high speed until they replaced a sensor. The car was inspected and the brake pads were okay, however when the car stopped, there was a very loud pulsation. The dealership told me it needed rear brakes, which we replaced, and $600 later, they were still pulsating. After the second time taking it back, the dealer then said it was the tires which were new. We took it to a private garage, and the problem was warped, factory front rotars because they could not support the weight of the car. They were replaced with performance drilled and slotted rotars, which corrected the issue. The dealership cannot figure out the electrical issues, so they keep replacing the same parts and returning it back in a dangerous state. Since the vehicle is throwing so many codes and has so many malfunctions that I feel unsafe driving it. All of these problems problems started December 2019, when the car had 8000 miles on it. It has been to two different infiniti dealerships, neither being able to fix it. We have photos of all the codes, but when we tried to upload, it failed over and over.
Corrective Action:
Multiple repeated problems with electrical system. Repeated crash sensor failure. This mainly happens when it is warm or sunny. The dealership has had the vehicle four times and the problem is still reoccurring. The malfunction light comes on when the car is first started or while driving. The dealership stated that none of the crash sensors work when it is lit. They have replaced the module that was diagnosed to be the problem, however there is still the same issues. They are going to replace the module again. They have replaced a module to control the wipers twice. The wipers still come on randomly when it is sunny, and the delay for the wipers does not work when it is raining. The cruise control stopped working and is throwing codes. This morning`s new warning was shift system malfunction. It's been in three times for the air-conditioner. The cooling fan was stuck on high speed until they replaced a sensor. The car was inspected and the brake pads were okay, however when the car stopped, there was a very loud pulsation. The dealership told me it needed rear brakes, which we replaced, and $600 later, they were still pulsating. After the second time taking it back, the dealer then said it was the tires which were new. We took it to a private garage, and the problem was warped, factory front rotars because they could not support the weight of the car. They were replaced with performance drilled and slotted rotars, which corrected the issue. The dealership cannot figure out the electrical issues, so they keep replacing the same parts and returning it back in a dangerous state. Since the vehicle is throwing so many codes and has so many malfunctions that I feel unsafe driving it. All of these problems problems started December 2019, when the car had 8000 miles on it. It has been to two different infiniti dealerships, neither being able to fix it. We have photos of all the codes, but when we tried to upload, it failed over and over.
Additional Notes:
Multiple repeated problems with electrical system. Repeated crash sensor failure. This mainly happens when it is warm or sunny. The dealership has had the vehicle four times and the problem is still reoccurring. The malfunction light comes on when the car is first started or while driving. The dealership stated that none of the crash sensors work when it is lit. They have replaced the module that was diagnosed to be the problem, however there is still the same issues. They are going to replace the module again. They have replaced a module to control the wipers twice. The wipers still come on randomly when it is sunny, and the delay for the wipers does not work when it is raining. The cruise control stopped working and is throwing codes. This morning`s new warning was shift system malfunction. It's been in three times for the air-conditioner. The cooling fan was stuck on high speed until they replaced a sensor. The car was inspected and the brake pads were okay, however when the car stopped, there was a very loud pulsation. The dealership told me it needed rear brakes, which we replaced, and $600 later, they were still pulsating. After the second time taking it back, the dealer then said it was the tires which were new. We took it to a private garage, and the problem was warped, factory front rotars because they could not support the weight of the car. They were replaced with performance drilled and slotted rotars, which corrected the issue. The dealership cannot figure out the electrical issues, so they keep replacing the same parts and returning it back in a dangerous state. Since the vehicle is throwing so many codes and has so many malfunctions that I feel unsafe driving it. All of these problems problems started December 2019, when the car had 8000 miles on it. It has been to two different infiniti dealerships, neither being able to fix it. We have photos of all the codes, but when we tried to upload, it failed over and over.
Mfg Campaign: 11466837
Recall Date: May 31, 2022
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Valencia, CA • 36 yrs
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