Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC292
Recall Date: Jan 18, 2024
Consumer Complaints
60 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A/C system on my 2024 Kia Carnival failed twice within weeks. First at 60,100 miles, repaired at dealership for $398. Then again shortly after, leaving vehicle undrivable in summer heat. Kia has done nothing despite having a case number (#25267950). This is a recurring failure that affects safety and comfort during high-temperature seasons. I believe this is a manufacturer defect and request a formal investigation.
Corrective Action:
A/C system on my 2024 Kia Carnival failed twice within weeks. First at 60,100 miles, repaired at dealership for $398. Then again shortly after, leaving vehicle undrivable in summer heat. Kia has done nothing despite having a case number (#25267950). This is a recurring failure that affects safety and comfort during high-temperature seasons. I believe this is a manufacturer defect and request a formal investigation.
Additional Notes:
A/C system on my 2024 Kia Carnival failed twice within weeks. First at 60,100 miles, repaired at dealership for $398. Then again shortly after, leaving vehicle undrivable in summer heat. Kia has done nothing despite having a case number (#25267950). This is a recurring failure that affects safety and comfort during high-temperature seasons. I believe this is a manufacturer defect and request a formal investigation.
Mfg Campaign: 11674719
Recall Date: Jul 19, 2025
Kia America, Inc.
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
My child’s seat buckles are still not locking into place. I’ve contacted Nuna and their response was they needed 24-48 hours to find a solution as I’ve already don’t the seat recall solution. But they told me I can’t use this seat for my child. So I’m stuck without a car seat until they find some solution for me. I found this issue because my child was able to move the seat straps on his own, while I was driving down the highway.
Corrective Action:
My child’s seat buckles are still not locking into place. I’ve contacted Nuna and their response was they needed 24-48 hours to find a solution as I’ve already don’t the seat recall solution. But they told me I can’t use this seat for my child. So I’m stuck without a car seat until they find some solution for me. I found this issue because my child was able to move the seat straps on his own, while I was driving down the highway.
Additional Notes:
My child’s seat buckles are still not locking into place. I’ve contacted Nuna and their response was they needed 24-48 hours to find a solution as I’ve already don’t the seat recall solution. But they told me I can’t use this seat for my child. So I’m stuck without a car seat until they find some solution for me. I found this issue because my child was able to move the seat straps on his own, while I was driving down the highway.
Mfg Campaign: 11673327
Recall Date: Jul 14, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle vents gasoline fumes into the passenger cabin causing drowsiness, headaches, and impaired cognitive function as well as exposure to a carcinogen. Vehicle has significantly high levels of CO2 inside the cabin at all times (2000-4000ppm) as well as TVOC and HCHO being higher than OSHA allows. Engine temperature gauge does not function properly and sliding doors have closed on myself and my children leaving bruises. If car were to be in an accident it would likely explode. Critical levels of CO2 have caused me to fall asleep while driving on several occasions including on the highway. I have brought car to Kia dealership in Tucson, AZ on 4 occasions, is currently back again for gas smell and high levels of CO2, with no resolution. Dealer manager and service team did confirm gas fumes in cabin and are currently using my CO2 monitor to test for CO2 levels. Vehicle component hasn't been inspected by police, insurance rep., or others. There are no warning lights of any kind on any instance of these occurrences. Images will not upload- email or call.
Corrective Action:
Vehicle vents gasoline fumes into the passenger cabin causing drowsiness, headaches, and impaired cognitive function as well as exposure to a carcinogen. Vehicle has significantly high levels of CO2 inside the cabin at all times (2000-4000ppm) as well as TVOC and HCHO being higher than OSHA allows. Engine temperature gauge does not function properly and sliding doors have closed on myself and my children leaving bruises. If car were to be in an accident it would likely explode. Critical levels of CO2 have caused me to fall asleep while driving on several occasions including on the highway. I have brought car to Kia dealership in Tucson, AZ on 4 occasions, is currently back again for gas smell and high levels of CO2, with no resolution. Dealer manager and service team did confirm gas fumes in cabin and are currently using my CO2 monitor to test for CO2 levels. Vehicle component hasn't been inspected by police, insurance rep., or others. There are no warning lights of any kind on any instance of these occurrences. Images will not upload- email or call.
Additional Notes:
Vehicle vents gasoline fumes into the passenger cabin causing drowsiness, headaches, and impaired cognitive function as well as exposure to a carcinogen. Vehicle has significantly high levels of CO2 inside the cabin at all times (2000-4000ppm) as well as TVOC and HCHO being higher than OSHA allows. Engine temperature gauge does not function properly and sliding doors have closed on myself and my children leaving bruises. If car were to be in an accident it would likely explode. Critical levels of CO2 have caused me to fall asleep while driving on several occasions including on the highway. I have brought car to Kia dealership in Tucson, AZ on 4 occasions, is currently back again for gas smell and high levels of CO2, with no resolution. Dealer manager and service team did confirm gas fumes in cabin and are currently using my CO2 monitor to test for CO2 levels. Vehicle component hasn't been inspected by police, insurance rep., or others. There are no warning lights of any kind on any instance of these occurrences. Images will not upload- email or call.
Mfg Campaign: 11671372
Recall Date: Jul 5, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle vents gasoline fumes into the passenger cabin causing drowsiness, headaches, and impaired cognitive function as well as exposure to a carcinogen. Vehicle has significantly high levels of CO2 inside the cabin at all times (2000-4000ppm) as well as TVOC and HCHO being higher than OSHA allows. Engine temperature gauge does not function properly and sliding doors have closed on myself and my children leaving bruises. If car were to be in an accident it would likely explode. Critical levels of CO2 have caused me to fall asleep while driving on several occasions including on the highway. I have brought car to Kia dealership in Tucson, AZ on 4 occasions, is currently back again for gas smell and high levels of CO2, with no resolution. Dealer manager and service team did confirm gas fumes in cabin and are currently using my CO2 monitor to test for CO2 levels. Vehicle component hasn't been inspected by police, insurance rep., or others. There are no warning lights of any kind on any instance of these occurrences. Images will not upload- email or call.
Corrective Action:
Vehicle vents gasoline fumes into the passenger cabin causing drowsiness, headaches, and impaired cognitive function as well as exposure to a carcinogen. Vehicle has significantly high levels of CO2 inside the cabin at all times (2000-4000ppm) as well as TVOC and HCHO being higher than OSHA allows. Engine temperature gauge does not function properly and sliding doors have closed on myself and my children leaving bruises. If car were to be in an accident it would likely explode. Critical levels of CO2 have caused me to fall asleep while driving on several occasions including on the highway. I have brought car to Kia dealership in Tucson, AZ on 4 occasions, is currently back again for gas smell and high levels of CO2, with no resolution. Dealer manager and service team did confirm gas fumes in cabin and are currently using my CO2 monitor to test for CO2 levels. Vehicle component hasn't been inspected by police, insurance rep., or others. There are no warning lights of any kind on any instance of these occurrences. Images will not upload- email or call.
Additional Notes:
Vehicle vents gasoline fumes into the passenger cabin causing drowsiness, headaches, and impaired cognitive function as well as exposure to a carcinogen. Vehicle has significantly high levels of CO2 inside the cabin at all times (2000-4000ppm) as well as TVOC and HCHO being higher than OSHA allows. Engine temperature gauge does not function properly and sliding doors have closed on myself and my children leaving bruises. If car were to be in an accident it would likely explode. Critical levels of CO2 have caused me to fall asleep while driving on several occasions including on the highway. I have brought car to Kia dealership in Tucson, AZ on 4 occasions, is currently back again for gas smell and high levels of CO2, with no resolution. Dealer manager and service team did confirm gas fumes in cabin and are currently using my CO2 monitor to test for CO2 levels. Vehicle component hasn't been inspected by police, insurance rep., or others. There are no warning lights of any kind on any instance of these occurrences. Images will not upload- email or call.
Mfg Campaign: 11671372
Recall Date: Jul 5, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle vents gasoline fumes into the passenger cabin causing drowsiness, headaches, and impaired cognitive function as well as exposure to a carcinogen. Vehicle has significantly high levels of CO2 inside the cabin at all times (2000-4000ppm) as well as TVOC and HCHO being higher than OSHA allows. Engine temperature gauge does not function properly and sliding doors have closed on myself and my children leaving bruises. If car were to be in an accident it would likely explode. Critical levels of CO2 have caused me to fall asleep while driving on several occasions including on the highway. I have brought car to Kia dealership in Tucson, AZ on 4 occasions, is currently back again for gas smell and high levels of CO2, with no resolution. Dealer manager and service team did confirm gas fumes in cabin and are currently using my CO2 monitor to test for CO2 levels. Vehicle component hasn't been inspected by police, insurance rep., or others. There are no warning lights of any kind on any instance of these occurrences. Images will not upload- email or call.
Corrective Action:
Vehicle vents gasoline fumes into the passenger cabin causing drowsiness, headaches, and impaired cognitive function as well as exposure to a carcinogen. Vehicle has significantly high levels of CO2 inside the cabin at all times (2000-4000ppm) as well as TVOC and HCHO being higher than OSHA allows. Engine temperature gauge does not function properly and sliding doors have closed on myself and my children leaving bruises. If car were to be in an accident it would likely explode. Critical levels of CO2 have caused me to fall asleep while driving on several occasions including on the highway. I have brought car to Kia dealership in Tucson, AZ on 4 occasions, is currently back again for gas smell and high levels of CO2, with no resolution. Dealer manager and service team did confirm gas fumes in cabin and are currently using my CO2 monitor to test for CO2 levels. Vehicle component hasn't been inspected by police, insurance rep., or others. There are no warning lights of any kind on any instance of these occurrences. Images will not upload- email or call.
Additional Notes:
Vehicle vents gasoline fumes into the passenger cabin causing drowsiness, headaches, and impaired cognitive function as well as exposure to a carcinogen. Vehicle has significantly high levels of CO2 inside the cabin at all times (2000-4000ppm) as well as TVOC and HCHO being higher than OSHA allows. Engine temperature gauge does not function properly and sliding doors have closed on myself and my children leaving bruises. If car were to be in an accident it would likely explode. Critical levels of CO2 have caused me to fall asleep while driving on several occasions including on the highway. I have brought car to Kia dealership in Tucson, AZ on 4 occasions, is currently back again for gas smell and high levels of CO2, with no resolution. Dealer manager and service team did confirm gas fumes in cabin and are currently using my CO2 monitor to test for CO2 levels. Vehicle component hasn't been inspected by police, insurance rep., or others. There are no warning lights of any kind on any instance of these occurrences. Images will not upload- email or call.
Mfg Campaign: 11671372
Recall Date: Jul 5, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Was driving through a roundabout, at slow speed, and heard a very loud pop, then I felt something poking me on my right arm and it was glass. Looked up and my sunroof was shattered. Nothing above me, nothing falling out of the sky, but totally shattered.
Corrective Action:
Was driving through a roundabout, at slow speed, and heard a very loud pop, then I felt something poking me on my right arm and it was glass. Looked up and my sunroof was shattered. Nothing above me, nothing falling out of the sky, but totally shattered.
Additional Notes:
Was driving through a roundabout, at slow speed, and heard a very loud pop, then I felt something poking me on my right arm and it was glass. Looked up and my sunroof was shattered. Nothing above me, nothing falling out of the sky, but totally shattered.
Mfg Campaign: 11670806
Recall Date: Jul 2, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased a 2024 Kia Carnival on Monday, June 2 from a dealership. On Friday, June 6, the battery was dead and I had to have it jumped. I took it to the dealership the next week to have it looked at and they said the battery was fine. A week and a half later, after sitting for two days, the car wouldn't start again. Had it jumped again and took it back to the dealership. They seem to be confused with the issue and said they will need to have the car until the battery dies again so they can see it in "real time". A quick Google search indicates that this is by far not an isolated event. Something is very wrong with the electrical draw.
Corrective Action:
Purchased a 2024 Kia Carnival on Monday, June 2 from a dealership. On Friday, June 6, the battery was dead and I had to have it jumped. I took it to the dealership the next week to have it looked at and they said the battery was fine. A week and a half later, after sitting for two days, the car wouldn't start again. Had it jumped again and took it back to the dealership. They seem to be confused with the issue and said they will need to have the car until the battery dies again so they can see it in "real time". A quick Google search indicates that this is by far not an isolated event. Something is very wrong with the electrical draw.
Additional Notes:
Purchased a 2024 Kia Carnival on Monday, June 2 from a dealership. On Friday, June 6, the battery was dead and I had to have it jumped. I took it to the dealership the next week to have it looked at and they said the battery was fine. A week and a half later, after sitting for two days, the car wouldn't start again. Had it jumped again and took it back to the dealership. They seem to be confused with the issue and said they will need to have the car until the battery dies again so they can see it in "real time". A quick Google search indicates that this is by far not an isolated event. Something is very wrong with the electrical draw.
Mfg Campaign: 11669436
Recall Date: Jun 26, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We have a 2024 kia carnival lx trim. The power sliding door pose a serious safety risk. My [XXX] daughter was getting out of the vehicle and decided to try and climb back in as the door was closing. The door did not detect her body at all and continued to close her head in the door. She was left with a black eye and a smashed blood shot thumb from trying to get her head out of the door. A few days later I was strapping my children into their carseats and was getting ready to step out of the vehicle when my husband turned the vehicle on. The power sliding door stopped closing and started re-opening then closing again. I thought I had enough time to step out but didn't the door closed with my entire adult body in the way without detecting me there. It took for me to excessively force to door to open back up and I now have a shoulder injury from doing so. We really need these doors to be recalled and a proper sensor to be installed on them. Had my daughter been younger than she was things could have been way more serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We have a 2024 kia carnival lx trim. The power sliding door pose a serious safety risk. My [XXX] daughter was getting out of the vehicle and decided to try and climb back in as the door was closing. The door did not detect her body at all and continued to close her head in the door. She was left with a black eye and a smashed blood shot thumb from trying to get her head out of the door. A few days later I was strapping my children into their carseats and was getting ready to step out of the vehicle when my husband turned the vehicle on. The power sliding door stopped closing and started re-opening then closing again. I thought I had enough time to step out but didn't the door closed with my entire adult body in the way without detecting me there. It took for me to excessively force to door to open back up and I now have a shoulder injury from doing so. We really need these doors to be recalled and a proper sensor to be installed on them. Had my daughter been younger than she was things could have been way more serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We have a 2024 kia carnival lx trim. The power sliding door pose a serious safety risk. My [XXX] daughter was getting out of the vehicle and decided to try and climb back in as the door was closing. The door did not detect her body at all and continued to close her head in the door. She was left with a black eye and a smashed blood shot thumb from trying to get her head out of the door. A few days later I was strapping my children into their carseats and was getting ready to step out of the vehicle when my husband turned the vehicle on. The power sliding door stopped closing and started re-opening then closing again. I thought I had enough time to step out but didn't the door closed with my entire adult body in the way without detecting me there. It took for me to excessively force to door to open back up and I now have a shoulder injury from doing so. We really need these doors to be recalled and a proper sensor to be installed on them. Had my daughter been younger than she was things could have been way more serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11664731
Recall Date: Jun 3, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sliding doors do not have a safety feature to open back up if a person is still in the way. My [XXX] mom got pinned between the door and side of car where it shuts. Doors were still trying to close with her in them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Sliding doors do not have a safety feature to open back up if a person is still in the way. My [XXX] mom got pinned between the door and side of car where it shuts. Doors were still trying to close with her in them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Sliding doors do not have a safety feature to open back up if a person is still in the way. My [XXX] mom got pinned between the door and side of car where it shuts. Doors were still trying to close with her in them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656474
Recall Date: Apr 24, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The passenger automatic sliding door closed on my arm and required a lot of effort to push it back open. I’d it was my child standing there he would have been seriously injured. The problem has been reproduced, but I’m terrified to actually leave my arm there to see if it will close on it again. Nothing was inspected and there were no warnings prior to this happening.
Corrective Action:
The passenger automatic sliding door closed on my arm and required a lot of effort to push it back open. I’d it was my child standing there he would have been seriously injured. The problem has been reproduced, but I’m terrified to actually leave my arm there to see if it will close on it again. Nothing was inspected and there were no warnings prior to this happening.
Additional Notes:
The passenger automatic sliding door closed on my arm and required a lot of effort to push it back open. I’d it was my child standing there he would have been seriously injured. The problem has been reproduced, but I’m terrified to actually leave my arm there to see if it will close on it again. Nothing was inspected and there were no warnings prior to this happening.
Mfg Campaign: 11656201
Recall Date: Apr 22, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sliding doors closed on my oldest son’s fingers leaving severe indentation on his pointer, middle and ring fingers. My youngest son has his head dragged inbetween the door and the exterior of the vehicle. I was able to dislodge his head by the base of his neck. My dealership was unhelpful and went as far as to gaslight me into thinking any of this was my fault as a parent. I was shown where the sensor was (a thin strip of garbage) and was told that unless the sensor detects depth it will not stop. I was questioned why my child’s head was on the ground of the car and was judged as a mother. I simply explained he’s [XXX] and fell as the door was opening to which the door dragged him by his head. Thankfully my children were unharmed physically but emotionally are scarred. It’s not a matter of IF something tragic happens to another family but WHEN. Make the recall and get this garbage van safe for all families who think it’s safe. I tried to recreate a situation where the sensor should stop using a stuffed bear. The door not only struggled to shut making creaking noises but then completely shut on the child sized stuffed animal INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Sliding doors closed on my oldest son’s fingers leaving severe indentation on his pointer, middle and ring fingers. My youngest son has his head dragged inbetween the door and the exterior of the vehicle. I was able to dislodge his head by the base of his neck. My dealership was unhelpful and went as far as to gaslight me into thinking any of this was my fault as a parent. I was shown where the sensor was (a thin strip of garbage) and was told that unless the sensor detects depth it will not stop. I was questioned why my child’s head was on the ground of the car and was judged as a mother. I simply explained he’s [XXX] and fell as the door was opening to which the door dragged him by his head. Thankfully my children were unharmed physically but emotionally are scarred. It’s not a matter of IF something tragic happens to another family but WHEN. Make the recall and get this garbage van safe for all families who think it’s safe. I tried to recreate a situation where the sensor should stop using a stuffed bear. The door not only struggled to shut making creaking noises but then completely shut on the child sized stuffed animal INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Sliding doors closed on my oldest son’s fingers leaving severe indentation on his pointer, middle and ring fingers. My youngest son has his head dragged inbetween the door and the exterior of the vehicle. I was able to dislodge his head by the base of his neck. My dealership was unhelpful and went as far as to gaslight me into thinking any of this was my fault as a parent. I was shown where the sensor was (a thin strip of garbage) and was told that unless the sensor detects depth it will not stop. I was questioned why my child’s head was on the ground of the car and was judged as a mother. I simply explained he’s [XXX] and fell as the door was opening to which the door dragged him by his head. Thankfully my children were unharmed physically but emotionally are scarred. It’s not a matter of IF something tragic happens to another family but WHEN. Make the recall and get this garbage van safe for all families who think it’s safe. I tried to recreate a situation where the sensor should stop using a stuffed bear. The door not only struggled to shut making creaking noises but then completely shut on the child sized stuffed animal INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647905
Recall Date: Mar 12, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased new KIA Carnival in May 2024. In August 2024 ALL of the warning lights came on and started cycling through to check every system. The warnings were the only thing that worked on the instrument cluster. All of the analog instruments stopped working: the speedometer, the tachometer, the fuel gauge, etc.. The blinkers didn't even indicate that they were working. I drove the vehicle directly to the dealership and they could see the problem, but then as quickly as it started it stopped. They said diagnostics did not indicate any problem so they were not able to find the issue to fix it. It started again in February.
Corrective Action:
Purchased new KIA Carnival in May 2024. In August 2024 ALL of the warning lights came on and started cycling through to check every system. The warnings were the only thing that worked on the instrument cluster. All of the analog instruments stopped working: the speedometer, the tachometer, the fuel gauge, etc.. The blinkers didn't even indicate that they were working. I drove the vehicle directly to the dealership and they could see the problem, but then as quickly as it started it stopped. They said diagnostics did not indicate any problem so they were not able to find the issue to fix it. It started again in February.
Additional Notes:
Purchased new KIA Carnival in May 2024. In August 2024 ALL of the warning lights came on and started cycling through to check every system. The warnings were the only thing that worked on the instrument cluster. All of the analog instruments stopped working: the speedometer, the tachometer, the fuel gauge, etc.. The blinkers didn't even indicate that they were working. I drove the vehicle directly to the dealership and they could see the problem, but then as quickly as it started it stopped. They said diagnostics did not indicate any problem so they were not able to find the issue to fix it. It started again in February.
Mfg Campaign: 11645778
Recall Date: Mar 2, 2025
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Almost all cars next to me are unable to interpret my signal lights due to I) rear signal lights being so low and not at brake lint level, and ii) from signal lights being near the grill and not the corners. This is a huge problem when changing lanes. Same with the reverse light being only on the rear bumper level - it is common for pedestrians and cars to not notice that the car is about to reverse. This is very dangerous and should not have been passed. Kia must remedy this issue at once considering how many lives are at risk.
Corrective Action:
Almost all cars next to me are unable to interpret my signal lights due to I) rear signal lights being so low and not at brake lint level, and ii) from signal lights being near the grill and not the corners. This is a huge problem when changing lanes. Same with the reverse light being only on the rear bumper level - it is common for pedestrians and cars to not notice that the car is about to reverse. This is very dangerous and should not have been passed. Kia must remedy this issue at once considering how many lives are at risk.
Additional Notes:
Almost all cars next to me are unable to interpret my signal lights due to I) rear signal lights being so low and not at brake lint level, and ii) from signal lights being near the grill and not the corners. This is a huge problem when changing lanes. Same with the reverse light being only on the rear bumper level - it is common for pedestrians and cars to not notice that the car is about to reverse. This is very dangerous and should not have been passed. Kia must remedy this issue at once considering how many lives are at risk.
Mfg Campaign: 11619456
Recall Date: Oct 12, 2024
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Almost all cars next to me are unable to interpret my signal lights due to I) rear signal lights being so low and not at brake lint level, and ii) from signal lights being near the grill and not the corners. This is a huge problem when changing lanes. Same with the reverse light being only on the rear bumper level - it is common for pedestrians and cars to not notice that the car is about to reverse. This is very dangerous and should not have been passed. Kia must remedy this issue at once considering how many lives are at risk.
Corrective Action:
Almost all cars next to me are unable to interpret my signal lights due to I) rear signal lights being so low and not at brake lint level, and ii) from signal lights being near the grill and not the corners. This is a huge problem when changing lanes. Same with the reverse light being only on the rear bumper level - it is common for pedestrians and cars to not notice that the car is about to reverse. This is very dangerous and should not have been passed. Kia must remedy this issue at once considering how many lives are at risk.
Additional Notes:
Almost all cars next to me are unable to interpret my signal lights due to I) rear signal lights being so low and not at brake lint level, and ii) from signal lights being near the grill and not the corners. This is a huge problem when changing lanes. Same with the reverse light being only on the rear bumper level - it is common for pedestrians and cars to not notice that the car is about to reverse. This is very dangerous and should not have been passed. Kia must remedy this issue at once considering how many lives are at risk.
Mfg Campaign: 11619456
Recall Date: Oct 12, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Center rails for center seats get so hot they burn bare skin. (Center rails in the floor)
Corrective Action:
Center rails for center seats get so hot they burn bare skin. (Center rails in the floor)
Additional Notes:
Center rails for center seats get so hot they burn bare skin. (Center rails in the floor)
Mfg Campaign: 11618206
Recall Date: Oct 5, 2024
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Got in my vehicle one day and noticed fluid dripping from the steering column. I took it into JT's Kia in Rock Hill, SC. At first they told me they were going to wipe off the "grease" then told me they needed to order a whole new steering column. I asked if it was still safe to drive and the service technician said no. I have heard this is a common problem with 2024 Kia Carnivals. Hopefully if enough people report the problem, a recall will be issued.
Corrective Action:
Got in my vehicle one day and noticed fluid dripping from the steering column. I took it into JT's Kia in Rock Hill, SC. At first they told me they were going to wipe off the "grease" then told me they needed to order a whole new steering column. I asked if it was still safe to drive and the service technician said no. I have heard this is a common problem with 2024 Kia Carnivals. Hopefully if enough people report the problem, a recall will be issued.
Additional Notes:
Got in my vehicle one day and noticed fluid dripping from the steering column. I took it into JT's Kia in Rock Hill, SC. At first they told me they were going to wipe off the "grease" then told me they needed to order a whole new steering column. I asked if it was still safe to drive and the service technician said no. I have heard this is a common problem with 2024 Kia Carnivals. Hopefully if enough people report the problem, a recall will be issued.
Mfg Campaign: 11617123
Recall Date: Sep 29, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Roof molding has either completely detactch or partial detached from top of vehicle 4 times now. They have attempted to glue it back on but it still fails! This is dangerous for other drivers and my family
Corrective Action:
Roof molding has either completely detactch or partial detached from top of vehicle 4 times now. They have attempted to glue it back on but it still fails! This is dangerous for other drivers and my family
Additional Notes:
Roof molding has either completely detactch or partial detached from top of vehicle 4 times now. They have attempted to glue it back on but it still fails! This is dangerous for other drivers and my family
Mfg Campaign: 11616889
Recall Date: Sep 27, 2024
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2024 Kia Carnival. The contact stated that oil and grease were leaking from the steering column onto the floorboard mats. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was an excessive grease leak. The vehicle was cleaned and repaired, but the failure recurred. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 7,000.
Corrective Action:
The contact owns a 2024 Kia Carnival. The contact stated that oil and grease were leaking from the steering column onto the floorboard mats. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was an excessive grease leak. The vehicle was cleaned and repaired, but the failure recurred. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 7,000.
Additional Notes:
The contact owns a 2024 Kia Carnival. The contact stated that oil and grease were leaking from the steering column onto the floorboard mats. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was an excessive grease leak. The vehicle was cleaned and repaired, but the failure recurred. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 7,000.
Mfg Campaign: 11614364
Recall Date: Sep 13, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Floor rails are so hot, I had to cover them so my toddler and child could walk across them to get out of the van. The middle seats were taken out and the metal in the floor track gets so hot to even touch. Underneath the car when the car is running is enough to burn one’s legs also.. this is a big issue with us and our Kia and little children.
Corrective Action:
Floor rails are so hot, I had to cover them so my toddler and child could walk across them to get out of the van. The middle seats were taken out and the metal in the floor track gets so hot to even touch. Underneath the car when the car is running is enough to burn one’s legs also.. this is a big issue with us and our Kia and little children.
Additional Notes:
Floor rails are so hot, I had to cover them so my toddler and child could walk across them to get out of the van. The middle seats were taken out and the metal in the floor track gets so hot to even touch. Underneath the car when the car is running is enough to burn one’s legs also.. this is a big issue with us and our Kia and little children.
Mfg Campaign: 11611015
Recall Date: Aug 26, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Brought vehicle in for repair SC292 vehicle roof trim. Dealer (Safford Kia in Fredricksburg, VA) informed me that the trim was in good condition and does not qualify for the recall. I informed the dealer multiple times that the trim has already come off multiple times and is a hazard. They then reiterated that it didn’t qualify for a repair under their standards. Same information was presented directly to Kia Care and I was given the same information. Upon arriving home, a quick glance at the roof trim showed that it was, in fact, separated from the roof in one area and I was able to gently tug at the trim to remove it completely. The dealership failed to do an adequate inspection of the vehicle and repair it as they should have.
Corrective Action:
Brought vehicle in for repair SC292 vehicle roof trim. Dealer (Safford Kia in Fredricksburg, VA) informed me that the trim was in good condition and does not qualify for the recall. I informed the dealer multiple times that the trim has already come off multiple times and is a hazard. They then reiterated that it didn’t qualify for a repair under their standards. Same information was presented directly to Kia Care and I was given the same information. Upon arriving home, a quick glance at the roof trim showed that it was, in fact, separated from the roof in one area and I was able to gently tug at the trim to remove it completely. The dealership failed to do an adequate inspection of the vehicle and repair it as they should have.
Additional Notes:
Brought vehicle in for repair SC292 vehicle roof trim. Dealer (Safford Kia in Fredricksburg, VA) informed me that the trim was in good condition and does not qualify for the recall. I informed the dealer multiple times that the trim has already come off multiple times and is a hazard. They then reiterated that it didn’t qualify for a repair under their standards. Same information was presented directly to Kia Care and I was given the same information. Upon arriving home, a quick glance at the roof trim showed that it was, in fact, separated from the roof in one area and I was able to gently tug at the trim to remove it completely. The dealership failed to do an adequate inspection of the vehicle and repair it as they should have.
Mfg Campaign: 11609918
Recall Date: Aug 21, 2024
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Valencia, CA • 36 yrs
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