Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC327
Recall Date: Nov 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC302
Recall Date: Mar 14, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2024 Niro EV and 2023 EV6 vehicles. One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC295
Recall Date: Jan 31, 2024
Consumer Complaints
99 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle does not charge at the full 11 kW it's rated for on a level 2 EVSE. It gets charge interrupted. I've had the SC311 installed which causes the car to lower the charging rate automatically instead of just dropping charge. But I still can't get the full charge rate. This occurs on my home level 2 EVSE, on each of the 12 level 2 EVSE ports I use at work, and out in town. The charging port gets extremely hot when charging and is not designed to pass the full 50 amps it's rated for. It struggles at anything over 25 amps. The extreme temperatures of the charging port can cause a fire or burns to people. The car needs to be recalled and the J1772 charging port and sensors needs to be replaced. This complaint is very common in the various EV6 owner's forums.
Corrective Action:
Vehicle does not charge at the full 11 kW it's rated for on a level 2 EVSE. It gets charge interrupted. I've had the SC311 installed which causes the car to lower the charging rate automatically instead of just dropping charge. But I still can't get the full charge rate. This occurs on my home level 2 EVSE, on each of the 12 level 2 EVSE ports I use at work, and out in town. The charging port gets extremely hot when charging and is not designed to pass the full 50 amps it's rated for. It struggles at anything over 25 amps. The extreme temperatures of the charging port can cause a fire or burns to people. The car needs to be recalled and the J1772 charging port and sensors needs to be replaced. This complaint is very common in the various EV6 owner's forums.
Additional Notes:
Vehicle does not charge at the full 11 kW it's rated for on a level 2 EVSE. It gets charge interrupted. I've had the SC311 installed which causes the car to lower the charging rate automatically instead of just dropping charge. But I still can't get the full charge rate. This occurs on my home level 2 EVSE, on each of the 12 level 2 EVSE ports I use at work, and out in town. The charging port gets extremely hot when charging and is not designed to pass the full 50 amps it's rated for. It struggles at anything over 25 amps. The extreme temperatures of the charging port can cause a fire or burns to people. The car needs to be recalled and the J1772 charging port and sensors needs to be replaced. This complaint is very common in the various EV6 owner's forums.
Mfg Campaign: 11614448
Recall Date: Sep 13, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was pulling into a mall parking lot. The vehicle started beeping and popped up a message on the dash saying "stop vehicle and check power supply". The vehicle slowed to maximum 25 miles per hour. The battery died completely the vehicle has no power at all and cannot be driven or even moved off the roadway - there is no way to even get it into neutral now. The dealership wont look at the vehicle for 2-3 weeks even though it is only 1 year old. I did pull off the road before all this happened but it was so sudden and happened so quickly that I was very aware of how dangerous this could have been had I not heeded that warning immediately.
Corrective Action:
I was pulling into a mall parking lot. The vehicle started beeping and popped up a message on the dash saying "stop vehicle and check power supply". The vehicle slowed to maximum 25 miles per hour. The battery died completely the vehicle has no power at all and cannot be driven or even moved off the roadway - there is no way to even get it into neutral now. The dealership wont look at the vehicle for 2-3 weeks even though it is only 1 year old. I did pull off the road before all this happened but it was so sudden and happened so quickly that I was very aware of how dangerous this could have been had I not heeded that warning immediately.
Additional Notes:
I was pulling into a mall parking lot. The vehicle started beeping and popped up a message on the dash saying "stop vehicle and check power supply". The vehicle slowed to maximum 25 miles per hour. The battery died completely the vehicle has no power at all and cannot be driven or even moved off the roadway - there is no way to even get it into neutral now. The dealership wont look at the vehicle for 2-3 weeks even though it is only 1 year old. I did pull off the road before all this happened but it was so sudden and happened so quickly that I was very aware of how dangerous this could have been had I not heeded that warning immediately.
Mfg Campaign: 11613170
Recall Date: Sep 7, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Kia EV6, AWD Wind has the exact problem described in this Ionic 5 video, [XXX] , which addresses your TSB 24-EV-003H. It appears my EV6 uses the same electric oil pump (EOP) as the Ionic 5, so I am not sure why the EV6 was not included in your TSB? The first 14 months I owned my car, I loved it, then in June after I started driving for 45 to 60 mins, the car ride started becoming rough or unsmooth. After researching it on the Internet and purchasing some diagnostic tools, I figured out, that when I start driving the car there is a demand signal for the EOP but the pump has no rpm, no torque and no DC current. Depending on driving conditions, it appears the rear motor stops propelling the car when it reaches 190 to 205 degrees and the front motor kicks in to do all the propulsion. Under the front motor propulsion, the car has a definite “lag” in responsiveness which I consider extremely unsafe as I expect to get an instantaneous response when I step on the accelerator not a lethargic response with no “zip”. It is similar to the difference between a turbojet engine and a turbofan engine. It has been to my Kia dealership’s service dept where they told me they duplicated the the switch from the rear to the front motor but after talking to Kia this condition was “normal” as the computer calculated this was the most efficient operation of the car I said that was BS and asked them if they checked the oil pump and was told yes. Bottom line, it’s the same EOP as the Ionic 5 and the EV6 has the same problems with it except there is no displayed fault code so Kia fails to acknowledge the problem. Also, based on what I see when the motors switch, the on board screen display shows the front motor with 5-7 bars of whatever the measurement is and the rear motor has only 1 or 0 bars but the OBD data shows both motors with the same rpm? Three EV6 problems: EOP inoperative, no fault code, data disconnect (OBD vs displayed data). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My Kia EV6, AWD Wind has the exact problem described in this Ionic 5 video, [XXX] , which addresses your TSB 24-EV-003H. It appears my EV6 uses the same electric oil pump (EOP) as the Ionic 5, so I am not sure why the EV6 was not included in your TSB? The first 14 months I owned my car, I loved it, then in June after I started driving for 45 to 60 mins, the car ride started becoming rough or unsmooth. After researching it on the Internet and purchasing some diagnostic tools, I figured out, that when I start driving the car there is a demand signal for the EOP but the pump has no rpm, no torque and no DC current. Depending on driving conditions, it appears the rear motor stops propelling the car when it reaches 190 to 205 degrees and the front motor kicks in to do all the propulsion. Under the front motor propulsion, the car has a definite “lag” in responsiveness which I consider extremely unsafe as I expect to get an instantaneous response when I step on the accelerator not a lethargic response with no “zip”. It is similar to the difference between a turbojet engine and a turbofan engine. It has been to my Kia dealership’s service dept where they told me they duplicated the the switch from the rear to the front motor but after talking to Kia this condition was “normal” as the computer calculated this was the most efficient operation of the car I said that was BS and asked them if they checked the oil pump and was told yes. Bottom line, it’s the same EOP as the Ionic 5 and the EV6 has the same problems with it except there is no displayed fault code so Kia fails to acknowledge the problem. Also, based on what I see when the motors switch, the on board screen display shows the front motor with 5-7 bars of whatever the measurement is and the rear motor has only 1 or 0 bars but the OBD data shows both motors with the same rpm? Three EV6 problems: EOP inoperative, no fault code, data disconnect (OBD vs displayed data). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My Kia EV6, AWD Wind has the exact problem described in this Ionic 5 video, [XXX] , which addresses your TSB 24-EV-003H. It appears my EV6 uses the same electric oil pump (EOP) as the Ionic 5, so I am not sure why the EV6 was not included in your TSB? The first 14 months I owned my car, I loved it, then in June after I started driving for 45 to 60 mins, the car ride started becoming rough or unsmooth. After researching it on the Internet and purchasing some diagnostic tools, I figured out, that when I start driving the car there is a demand signal for the EOP but the pump has no rpm, no torque and no DC current. Depending on driving conditions, it appears the rear motor stops propelling the car when it reaches 190 to 205 degrees and the front motor kicks in to do all the propulsion. Under the front motor propulsion, the car has a definite “lag” in responsiveness which I consider extremely unsafe as I expect to get an instantaneous response when I step on the accelerator not a lethargic response with no “zip”. It is similar to the difference between a turbojet engine and a turbofan engine. It has been to my Kia dealership’s service dept where they told me they duplicated the the switch from the rear to the front motor but after talking to Kia this condition was “normal” as the computer calculated this was the most efficient operation of the car I said that was BS and asked them if they checked the oil pump and was told yes. Bottom line, it’s the same EOP as the Ionic 5 and the EV6 has the same problems with it except there is no displayed fault code so Kia fails to acknowledge the problem. Also, based on what I see when the motors switch, the on board screen display shows the front motor with 5-7 bars of whatever the measurement is and the rear motor has only 1 or 0 bars but the OBD data shows both motors with the same rpm? Three EV6 problems: EOP inoperative, no fault code, data disconnect (OBD vs displayed data). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609185
Recall Date: Aug 18, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My Kia EV6, AWD Wind has the exact problem described in this Ionic 5 video, [XXX] , which addresses your TSB 24-EV-003H. It appears my EV6 uses the same electric oil pump (EOP) as the Ionic 5, so I am not sure why the EV6 was not included in your TSB? The first 14 months I owned my car, I loved it, then in June after I started driving for 45 to 60 mins, the car ride started becoming rough or unsmooth. After researching it on the Internet and purchasing some diagnostic tools, I figured out, that when I start driving the car there is a demand signal for the EOP but the pump has no rpm, no torque and no DC current. Depending on driving conditions, it appears the rear motor stops propelling the car when it reaches 190 to 205 degrees and the front motor kicks in to do all the propulsion. Under the front motor propulsion, the car has a definite “lag” in responsiveness which I consider extremely unsafe as I expect to get an instantaneous response when I step on the accelerator not a lethargic response with no “zip”. It is similar to the difference between a turbojet engine and a turbofan engine. It has been to my Kia dealership’s service dept where they told me they duplicated the the switch from the rear to the front motor but after talking to Kia this condition was “normal” as the computer calculated this was the most efficient operation of the car I said that was BS and asked them if they checked the oil pump and was told yes. Bottom line, it’s the same EOP as the Ionic 5 and the EV6 has the same problems with it except there is no displayed fault code so Kia fails to acknowledge the problem. Also, based on what I see when the motors switch, the on board screen display shows the front motor with 5-7 bars of whatever the measurement is and the rear motor has only 1 or 0 bars but the OBD data shows both motors with the same rpm? Three EV6 problems: EOP inoperative, no fault code, data disconnect (OBD vs displayed data). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My Kia EV6, AWD Wind has the exact problem described in this Ionic 5 video, [XXX] , which addresses your TSB 24-EV-003H. It appears my EV6 uses the same electric oil pump (EOP) as the Ionic 5, so I am not sure why the EV6 was not included in your TSB? The first 14 months I owned my car, I loved it, then in June after I started driving for 45 to 60 mins, the car ride started becoming rough or unsmooth. After researching it on the Internet and purchasing some diagnostic tools, I figured out, that when I start driving the car there is a demand signal for the EOP but the pump has no rpm, no torque and no DC current. Depending on driving conditions, it appears the rear motor stops propelling the car when it reaches 190 to 205 degrees and the front motor kicks in to do all the propulsion. Under the front motor propulsion, the car has a definite “lag” in responsiveness which I consider extremely unsafe as I expect to get an instantaneous response when I step on the accelerator not a lethargic response with no “zip”. It is similar to the difference between a turbojet engine and a turbofan engine. It has been to my Kia dealership’s service dept where they told me they duplicated the the switch from the rear to the front motor but after talking to Kia this condition was “normal” as the computer calculated this was the most efficient operation of the car I said that was BS and asked them if they checked the oil pump and was told yes. Bottom line, it’s the same EOP as the Ionic 5 and the EV6 has the same problems with it except there is no displayed fault code so Kia fails to acknowledge the problem. Also, based on what I see when the motors switch, the on board screen display shows the front motor with 5-7 bars of whatever the measurement is and the rear motor has only 1 or 0 bars but the OBD data shows both motors with the same rpm? Three EV6 problems: EOP inoperative, no fault code, data disconnect (OBD vs displayed data). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My Kia EV6, AWD Wind has the exact problem described in this Ionic 5 video, [XXX] , which addresses your TSB 24-EV-003H. It appears my EV6 uses the same electric oil pump (EOP) as the Ionic 5, so I am not sure why the EV6 was not included in your TSB? The first 14 months I owned my car, I loved it, then in June after I started driving for 45 to 60 mins, the car ride started becoming rough or unsmooth. After researching it on the Internet and purchasing some diagnostic tools, I figured out, that when I start driving the car there is a demand signal for the EOP but the pump has no rpm, no torque and no DC current. Depending on driving conditions, it appears the rear motor stops propelling the car when it reaches 190 to 205 degrees and the front motor kicks in to do all the propulsion. Under the front motor propulsion, the car has a definite “lag” in responsiveness which I consider extremely unsafe as I expect to get an instantaneous response when I step on the accelerator not a lethargic response with no “zip”. It is similar to the difference between a turbojet engine and a turbofan engine. It has been to my Kia dealership’s service dept where they told me they duplicated the the switch from the rear to the front motor but after talking to Kia this condition was “normal” as the computer calculated this was the most efficient operation of the car I said that was BS and asked them if they checked the oil pump and was told yes. Bottom line, it’s the same EOP as the Ionic 5 and the EV6 has the same problems with it except there is no displayed fault code so Kia fails to acknowledge the problem. Also, based on what I see when the motors switch, the on board screen display shows the front motor with 5-7 bars of whatever the measurement is and the rear motor has only 1 or 0 bars but the OBD data shows both motors with the same rpm? Three EV6 problems: EOP inoperative, no fault code, data disconnect (OBD vs displayed data). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609185
Recall Date: Aug 18, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My Kia EV6, AWD Wind has the exact problem described in this Ionic 5 video, [XXX] , which addresses your TSB 24-EV-003H. It appears my EV6 uses the same electric oil pump (EOP) as the Ionic 5, so I am not sure why the EV6 was not included in your TSB? The first 14 months I owned my car, I loved it, then in June after I started driving for 45 to 60 mins, the car ride started becoming rough or unsmooth. After researching it on the Internet and purchasing some diagnostic tools, I figured out, that when I start driving the car there is a demand signal for the EOP but the pump has no rpm, no torque and no DC current. Depending on driving conditions, it appears the rear motor stops propelling the car when it reaches 190 to 205 degrees and the front motor kicks in to do all the propulsion. Under the front motor propulsion, the car has a definite “lag” in responsiveness which I consider extremely unsafe as I expect to get an instantaneous response when I step on the accelerator not a lethargic response with no “zip”. It is similar to the difference between a turbojet engine and a turbofan engine. It has been to my Kia dealership’s service dept where they told me they duplicated the the switch from the rear to the front motor but after talking to Kia this condition was “normal” as the computer calculated this was the most efficient operation of the car I said that was BS and asked them if they checked the oil pump and was told yes. Bottom line, it’s the same EOP as the Ionic 5 and the EV6 has the same problems with it except there is no displayed fault code so Kia fails to acknowledge the problem. Also, based on what I see when the motors switch, the on board screen display shows the front motor with 5-7 bars of whatever the measurement is and the rear motor has only 1 or 0 bars but the OBD data shows both motors with the same rpm? Three EV6 problems: EOP inoperative, no fault code, data disconnect (OBD vs displayed data). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My Kia EV6, AWD Wind has the exact problem described in this Ionic 5 video, [XXX] , which addresses your TSB 24-EV-003H. It appears my EV6 uses the same electric oil pump (EOP) as the Ionic 5, so I am not sure why the EV6 was not included in your TSB? The first 14 months I owned my car, I loved it, then in June after I started driving for 45 to 60 mins, the car ride started becoming rough or unsmooth. After researching it on the Internet and purchasing some diagnostic tools, I figured out, that when I start driving the car there is a demand signal for the EOP but the pump has no rpm, no torque and no DC current. Depending on driving conditions, it appears the rear motor stops propelling the car when it reaches 190 to 205 degrees and the front motor kicks in to do all the propulsion. Under the front motor propulsion, the car has a definite “lag” in responsiveness which I consider extremely unsafe as I expect to get an instantaneous response when I step on the accelerator not a lethargic response with no “zip”. It is similar to the difference between a turbojet engine and a turbofan engine. It has been to my Kia dealership’s service dept where they told me they duplicated the the switch from the rear to the front motor but after talking to Kia this condition was “normal” as the computer calculated this was the most efficient operation of the car I said that was BS and asked them if they checked the oil pump and was told yes. Bottom line, it’s the same EOP as the Ionic 5 and the EV6 has the same problems with it except there is no displayed fault code so Kia fails to acknowledge the problem. Also, based on what I see when the motors switch, the on board screen display shows the front motor with 5-7 bars of whatever the measurement is and the rear motor has only 1 or 0 bars but the OBD data shows both motors with the same rpm? Three EV6 problems: EOP inoperative, no fault code, data disconnect (OBD vs displayed data). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My Kia EV6, AWD Wind has the exact problem described in this Ionic 5 video, [XXX] , which addresses your TSB 24-EV-003H. It appears my EV6 uses the same electric oil pump (EOP) as the Ionic 5, so I am not sure why the EV6 was not included in your TSB? The first 14 months I owned my car, I loved it, then in June after I started driving for 45 to 60 mins, the car ride started becoming rough or unsmooth. After researching it on the Internet and purchasing some diagnostic tools, I figured out, that when I start driving the car there is a demand signal for the EOP but the pump has no rpm, no torque and no DC current. Depending on driving conditions, it appears the rear motor stops propelling the car when it reaches 190 to 205 degrees and the front motor kicks in to do all the propulsion. Under the front motor propulsion, the car has a definite “lag” in responsiveness which I consider extremely unsafe as I expect to get an instantaneous response when I step on the accelerator not a lethargic response with no “zip”. It is similar to the difference between a turbojet engine and a turbofan engine. It has been to my Kia dealership’s service dept where they told me they duplicated the the switch from the rear to the front motor but after talking to Kia this condition was “normal” as the computer calculated this was the most efficient operation of the car I said that was BS and asked them if they checked the oil pump and was told yes. Bottom line, it’s the same EOP as the Ionic 5 and the EV6 has the same problems with it except there is no displayed fault code so Kia fails to acknowledge the problem. Also, based on what I see when the motors switch, the on board screen display shows the front motor with 5-7 bars of whatever the measurement is and the rear motor has only 1 or 0 bars but the OBD data shows both motors with the same rpm? Three EV6 problems: EOP inoperative, no fault code, data disconnect (OBD vs displayed data). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609185
Recall Date: Aug 18, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Kia EV6. The contact stated that the controls for the heating and cooling system on the steering wheel were too close and were a distraction. The contact stated that sunlight made it difficult to check the controls. While checking the features, the contact veered off the road. The contact stated that his hands lightly touched the controls, and he was unable to determine if the features were activated for the heated seats or the steering wheel. The contact stated that the controls needed to be less sensitive. The seats and steering wheel became hot. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer referred the contact to the manufacturer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2023 Kia EV6. The contact stated that the controls for the heating and cooling system on the steering wheel were too close and were a distraction. The contact stated that sunlight made it difficult to check the controls. While checking the features, the contact veered off the road. The contact stated that his hands lightly touched the controls, and he was unable to determine if the features were activated for the heated seats or the steering wheel. The contact stated that the controls needed to be less sensitive. The seats and steering wheel became hot. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer referred the contact to the manufacturer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2023 Kia EV6. The contact stated that the controls for the heating and cooling system on the steering wheel were too close and were a distraction. The contact stated that sunlight made it difficult to check the controls. While checking the features, the contact veered off the road. The contact stated that his hands lightly touched the controls, and he was unable to determine if the features were activated for the heated seats or the steering wheel. The contact stated that the controls needed to be less sensitive. The seats and steering wheel became hot. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer referred the contact to the manufacturer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 4,000.
Mfg Campaign: 11604000
Recall Date: Jul 23, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The brake lights illuminate too early and often under [even very] gentle deceleration. My '23 EV6 GT is driven primarily in Level 1 (minimal) regenerative braking mode and the threshold for brake light activation clearly is far too low. The appearance of "riding the brakes" is dangerous because those who follow are not alerted when the driver transitions from [essentially] coasting to actually hitting the brakes. Also, at least in my mid-Atlantic suburban area, even the appearance of "brake checking" other drivers incites road rage, which I experience most days, especially when using cruise control, unless driving with regenerative braking disabled (Level 0). SC273 was necessary and prudent because the brake lights failed to illuminate under significant deceleration, confusing those who follow. SA541 was necessary and prudent because the brake lights illuminated inconsistently on uneven road surfaces, confusing those who follow. Another VCU software logic upgrade is necessary and prudent because the brake lights fail to distinguish between [essentially] coasting vs. significant deceleration, confusing those who follow, and potentially (demonstrably!) inciting road rage. Other owners agree: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The brake lights illuminate too early and often under [even very] gentle deceleration. My '23 EV6 GT is driven primarily in Level 1 (minimal) regenerative braking mode and the threshold for brake light activation clearly is far too low. The appearance of "riding the brakes" is dangerous because those who follow are not alerted when the driver transitions from [essentially] coasting to actually hitting the brakes. Also, at least in my mid-Atlantic suburban area, even the appearance of "brake checking" other drivers incites road rage, which I experience most days, especially when using cruise control, unless driving with regenerative braking disabled (Level 0). SC273 was necessary and prudent because the brake lights failed to illuminate under significant deceleration, confusing those who follow. SA541 was necessary and prudent because the brake lights illuminated inconsistently on uneven road surfaces, confusing those who follow. Another VCU software logic upgrade is necessary and prudent because the brake lights fail to distinguish between [essentially] coasting vs. significant deceleration, confusing those who follow, and potentially (demonstrably!) inciting road rage. Other owners agree: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The brake lights illuminate too early and often under [even very] gentle deceleration. My '23 EV6 GT is driven primarily in Level 1 (minimal) regenerative braking mode and the threshold for brake light activation clearly is far too low. The appearance of "riding the brakes" is dangerous because those who follow are not alerted when the driver transitions from [essentially] coasting to actually hitting the brakes. Also, at least in my mid-Atlantic suburban area, even the appearance of "brake checking" other drivers incites road rage, which I experience most days, especially when using cruise control, unless driving with regenerative braking disabled (Level 0). SC273 was necessary and prudent because the brake lights failed to illuminate under significant deceleration, confusing those who follow. SA541 was necessary and prudent because the brake lights illuminated inconsistently on uneven road surfaces, confusing those who follow. Another VCU software logic upgrade is necessary and prudent because the brake lights fail to distinguish between [essentially] coasting vs. significant deceleration, confusing those who follow, and potentially (demonstrably!) inciting road rage. Other owners agree: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11598574
Recall Date: Jul 3, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The brake lights illuminate too early and often under [even very] gentle deceleration. My '23 EV6 GT is driven primarily in Level 1 (minimal) regenerative braking mode and the threshold for brake light activation clearly is far too low. The appearance of "riding the brakes" is dangerous because those who follow are not alerted when the driver transitions from [essentially] coasting to actually hitting the brakes. Also, at least in my mid-Atlantic suburban area, even the appearance of "brake checking" other drivers incites road rage, which I experience most days, especially when using cruise control, unless driving with regenerative braking disabled (Level 0). SC273 was necessary and prudent because the brake lights failed to illuminate under significant deceleration, confusing those who follow. SA541 was necessary and prudent because the brake lights illuminated inconsistently on uneven road surfaces, confusing those who follow. Another VCU software logic upgrade is necessary and prudent because the brake lights fail to distinguish between [essentially] coasting vs. significant deceleration, confusing those who follow, and potentially (demonstrably!) inciting road rage. Other owners agree: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The brake lights illuminate too early and often under [even very] gentle deceleration. My '23 EV6 GT is driven primarily in Level 1 (minimal) regenerative braking mode and the threshold for brake light activation clearly is far too low. The appearance of "riding the brakes" is dangerous because those who follow are not alerted when the driver transitions from [essentially] coasting to actually hitting the brakes. Also, at least in my mid-Atlantic suburban area, even the appearance of "brake checking" other drivers incites road rage, which I experience most days, especially when using cruise control, unless driving with regenerative braking disabled (Level 0). SC273 was necessary and prudent because the brake lights failed to illuminate under significant deceleration, confusing those who follow. SA541 was necessary and prudent because the brake lights illuminated inconsistently on uneven road surfaces, confusing those who follow. Another VCU software logic upgrade is necessary and prudent because the brake lights fail to distinguish between [essentially] coasting vs. significant deceleration, confusing those who follow, and potentially (demonstrably!) inciting road rage. Other owners agree: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The brake lights illuminate too early and often under [even very] gentle deceleration. My '23 EV6 GT is driven primarily in Level 1 (minimal) regenerative braking mode and the threshold for brake light activation clearly is far too low. The appearance of "riding the brakes" is dangerous because those who follow are not alerted when the driver transitions from [essentially] coasting to actually hitting the brakes. Also, at least in my mid-Atlantic suburban area, even the appearance of "brake checking" other drivers incites road rage, which I experience most days, especially when using cruise control, unless driving with regenerative braking disabled (Level 0). SC273 was necessary and prudent because the brake lights failed to illuminate under significant deceleration, confusing those who follow. SA541 was necessary and prudent because the brake lights illuminated inconsistently on uneven road surfaces, confusing those who follow. Another VCU software logic upgrade is necessary and prudent because the brake lights fail to distinguish between [essentially] coasting vs. significant deceleration, confusing those who follow, and potentially (demonstrably!) inciting road rage. Other owners agree: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11598574
Recall Date: Jul 3, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Kia EV6. The contact stated that while driving 72 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the console displayed that the drive mode independently switched from rear wheel to front wheel only. The vehicle was driven to a safe location and parked. The contact allowed the vehicle to sit for approximately thirty minutes; then the vehicle was started the vehicle and driven to the destination. The failure reoccurred, and the failure was persistent. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2023 Kia EV6. The contact stated that while driving 72 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the console displayed that the drive mode independently switched from rear wheel to front wheel only. The vehicle was driven to a safe location and parked. The contact allowed the vehicle to sit for approximately thirty minutes; then the vehicle was started the vehicle and driven to the destination. The failure reoccurred, and the failure was persistent. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2023 Kia EV6. The contact stated that while driving 72 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the console displayed that the drive mode independently switched from rear wheel to front wheel only. The vehicle was driven to a safe location and parked. The contact allowed the vehicle to sit for approximately thirty minutes; then the vehicle was started the vehicle and driven to the destination. The failure reoccurred, and the failure was persistent. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 8,000.
Mfg Campaign: 11594758
Recall Date: Jun 17, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Kia Ev6. The contact stated while driving at an undisclosed speed, the vehicle became inoperable. The vehicle was towed to a local dealer where the battery was replaced. The contact stated that the failure persisted, and the battery had been replaced approximately four times. The local dealer was able to diagnose the vehicle and related the failure to NHTSA Campaign Number: 24V200000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 8,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Kia Ev6. The contact stated while driving at an undisclosed speed, the vehicle became inoperable. The vehicle was towed to a local dealer where the battery was replaced. The contact stated that the failure persisted, and the battery had been replaced approximately four times. The local dealer was able to diagnose the vehicle and related the failure to NHTSA Campaign Number: 24V200000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 8,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Kia Ev6. The contact stated while driving at an undisclosed speed, the vehicle became inoperable. The vehicle was towed to a local dealer where the battery was replaced. The contact stated that the failure persisted, and the battery had been replaced approximately four times. The local dealer was able to diagnose the vehicle and related the failure to NHTSA Campaign Number: 24V200000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 8,000. Parts distribution disconnect.
Mfg Campaign: 11593758
Recall Date: Jun 11, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
The contact owns a 2023 Kia EV6. The contact stated that the horn button had failed to operate on several occasions without warning. Despite the failure, the contact stated that the panic button located on the key fob would sound the horn once depressed. The dealer was notified of the failure and informed the contact that the vehicle needed to be left with the dealer to have the vehicle inspected at the earliest availability. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 18,366.
Corrective Action:
The contact owns a 2023 Kia EV6. The contact stated that the horn button had failed to operate on several occasions without warning. Despite the failure, the contact stated that the panic button located on the key fob would sound the horn once depressed. The dealer was notified of the failure and informed the contact that the vehicle needed to be left with the dealer to have the vehicle inspected at the earliest availability. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 18,366.
Additional Notes:
The contact owns a 2023 Kia EV6. The contact stated that the horn button had failed to operate on several occasions without warning. Despite the failure, the contact stated that the panic button located on the key fob would sound the horn once depressed. The dealer was notified of the failure and informed the contact that the vehicle needed to be left with the dealer to have the vehicle inspected at the earliest availability. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 18,366.
Mfg Campaign: 11592464
Recall Date: Jun 4, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
A couple of months ago the breaks started making a strange grinding noise and it starts vibrating for a few brief seconds, but violently. There are no warning lights or any indication of malfunction. I took it to the dealership and they allegedly fixed it. Nevertheless, less than a month later, the noise came back, and not just a noise, but the vehicle attempts to stop abruptly without me engaging the breaks. It happens intermittently, and it is quite scary when it happens while driving high speed on a freeway. It creates safety issues. This is not my first EV. I am very familiar with EVs, regenerative breaking, and so on. This is not a regenerative breaking issue. I don't even know how to properly describe it. it is very unusual.
Corrective Action:
A couple of months ago the breaks started making a strange grinding noise and it starts vibrating for a few brief seconds, but violently. There are no warning lights or any indication of malfunction. I took it to the dealership and they allegedly fixed it. Nevertheless, less than a month later, the noise came back, and not just a noise, but the vehicle attempts to stop abruptly without me engaging the breaks. It happens intermittently, and it is quite scary when it happens while driving high speed on a freeway. It creates safety issues. This is not my first EV. I am very familiar with EVs, regenerative breaking, and so on. This is not a regenerative breaking issue. I don't even know how to properly describe it. it is very unusual.
Additional Notes:
A couple of months ago the breaks started making a strange grinding noise and it starts vibrating for a few brief seconds, but violently. There are no warning lights or any indication of malfunction. I took it to the dealership and they allegedly fixed it. Nevertheless, less than a month later, the noise came back, and not just a noise, but the vehicle attempts to stop abruptly without me engaging the breaks. It happens intermittently, and it is quite scary when it happens while driving high speed on a freeway. It creates safety issues. This is not my first EV. I am very familiar with EVs, regenerative breaking, and so on. This is not a regenerative breaking issue. I don't even know how to properly describe it. it is very unusual.
Mfg Campaign: 11592500
Recall Date: Jun 4, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I do not yet know if the recalled part is defective. The dealer asked me to bring in the car for inspection and if the recalled part is defective then the dealer would order the part and I would be required to bring the car in again to have the part replaced. This requirement of having the customer return to have a defective part repaired puts the customer in the position of having to drive the car in a defective condition that could cause serious injury, whereas if the dealer carried the defective part in inventory this would not be necessary. Kia America will not let the dealer order the part unless it is first diagnosed as defective. In view of the fact that the issue is not attributable to the customer's care or use of the car, rather to the manufacture of it, the dealer's convenience should take second seat to the customer's safety and convenience.
Corrective Action:
I do not yet know if the recalled part is defective. The dealer asked me to bring in the car for inspection and if the recalled part is defective then the dealer would order the part and I would be required to bring the car in again to have the part replaced. This requirement of having the customer return to have a defective part repaired puts the customer in the position of having to drive the car in a defective condition that could cause serious injury, whereas if the dealer carried the defective part in inventory this would not be necessary. Kia America will not let the dealer order the part unless it is first diagnosed as defective. In view of the fact that the issue is not attributable to the customer's care or use of the car, rather to the manufacture of it, the dealer's convenience should take second seat to the customer's safety and convenience.
Additional Notes:
I do not yet know if the recalled part is defective. The dealer asked me to bring in the car for inspection and if the recalled part is defective then the dealer would order the part and I would be required to bring the car in again to have the part replaced. This requirement of having the customer return to have a defective part repaired puts the customer in the position of having to drive the car in a defective condition that could cause serious injury, whereas if the dealer carried the defective part in inventory this would not be necessary. Kia America will not let the dealer order the part unless it is first diagnosed as defective. In view of the fact that the issue is not attributable to the customer's care or use of the car, rather to the manufacture of it, the dealer's convenience should take second seat to the customer's safety and convenience.
Mfg Campaign: 11590015
Recall Date: May 21, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Component/System Failure: The i-Pedal feature in the Kia EV6, designed for one-pedal driving through regenerative braking, consistently fails to stay engaged. This component is available for inspection upon request. Safety Risk:The erratic behavior of the i-Pedal function poses a significant safety risk. When the i-Pedal mode disengages unexpectedly, drivers must abruptly switch to using traditional brakes. This sudden transition increases the likelihood of delayed reactions and potential accidents, especially in heavy traffic or complex driving situations. Problem Reproduction/Confirmation: The problem has been widely reported by multiple users on forums and confirmed through personal experience. It has been noted that the i-Pedal mode disengages when the vehicle is stationary or when the battery is fully charged. Inspection by Authorities: The vehicle has been inspected by a dealer, but the issue persists due to a lack of awareness or understanding of the i-Pedal system among service personnel. No inspections by the manufacturer, police, or insurance representatives have occurred yet. Warning Lamps/Messages: There are no warning lamps or error messages indicating the malfunction of the i-Pedal feature. The issue is typically observed when the vehicle unexpectedly exits i-Pedal mode, requiring the driver to manually re-engage it using the steering wheel paddles. Assessment of the Incident:The inconsistency in the i-Pedal system's engagement appears to result from potential software bugs, sensor malfunctions, or design flaws in the regenerative braking system. This unreliability significantly impacts daily driving safety and efficiency. Recommendation 1. Software Update: Kia should release a firmware update to ensure the i-Pedal mode remains stable and reliable under all driving conditions and even after vehicle is turned off and back on.
Corrective Action:
Component/System Failure: The i-Pedal feature in the Kia EV6, designed for one-pedal driving through regenerative braking, consistently fails to stay engaged. This component is available for inspection upon request. Safety Risk:The erratic behavior of the i-Pedal function poses a significant safety risk. When the i-Pedal mode disengages unexpectedly, drivers must abruptly switch to using traditional brakes. This sudden transition increases the likelihood of delayed reactions and potential accidents, especially in heavy traffic or complex driving situations. Problem Reproduction/Confirmation: The problem has been widely reported by multiple users on forums and confirmed through personal experience. It has been noted that the i-Pedal mode disengages when the vehicle is stationary or when the battery is fully charged. Inspection by Authorities: The vehicle has been inspected by a dealer, but the issue persists due to a lack of awareness or understanding of the i-Pedal system among service personnel. No inspections by the manufacturer, police, or insurance representatives have occurred yet. Warning Lamps/Messages: There are no warning lamps or error messages indicating the malfunction of the i-Pedal feature. The issue is typically observed when the vehicle unexpectedly exits i-Pedal mode, requiring the driver to manually re-engage it using the steering wheel paddles. Assessment of the Incident:The inconsistency in the i-Pedal system's engagement appears to result from potential software bugs, sensor malfunctions, or design flaws in the regenerative braking system. This unreliability significantly impacts daily driving safety and efficiency. Recommendation 1. Software Update: Kia should release a firmware update to ensure the i-Pedal mode remains stable and reliable under all driving conditions and even after vehicle is turned off and back on.
Additional Notes:
Component/System Failure: The i-Pedal feature in the Kia EV6, designed for one-pedal driving through regenerative braking, consistently fails to stay engaged. This component is available for inspection upon request. Safety Risk:The erratic behavior of the i-Pedal function poses a significant safety risk. When the i-Pedal mode disengages unexpectedly, drivers must abruptly switch to using traditional brakes. This sudden transition increases the likelihood of delayed reactions and potential accidents, especially in heavy traffic or complex driving situations. Problem Reproduction/Confirmation: The problem has been widely reported by multiple users on forums and confirmed through personal experience. It has been noted that the i-Pedal mode disengages when the vehicle is stationary or when the battery is fully charged. Inspection by Authorities: The vehicle has been inspected by a dealer, but the issue persists due to a lack of awareness or understanding of the i-Pedal system among service personnel. No inspections by the manufacturer, police, or insurance representatives have occurred yet. Warning Lamps/Messages: There are no warning lamps or error messages indicating the malfunction of the i-Pedal feature. The issue is typically observed when the vehicle unexpectedly exits i-Pedal mode, requiring the driver to manually re-engage it using the steering wheel paddles. Assessment of the Incident:The inconsistency in the i-Pedal system's engagement appears to result from potential software bugs, sensor malfunctions, or design flaws in the regenerative braking system. This unreliability significantly impacts daily driving safety and efficiency. Recommendation 1. Software Update: Kia should release a firmware update to ensure the i-Pedal mode remains stable and reliable under all driving conditions and even after vehicle is turned off and back on.
Mfg Campaign: 11589474
Recall Date: May 18, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586334
Recall Date: May 1, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586334
Recall Date: May 1, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586334
Recall Date: May 1, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle lost its power while trying to park. It could not be locked either. This is the second time this has happened. The first time, dealership said they replaced the auxiliary battery. When it got towed the second time, the dealership said, we only recharged the aux battery during the last complaint! Now, the dealership does not have anyone who can look into this issue for one week. Added to that, they do not have any loaner cars either! The car has 10,523 miles on it now. Car had 8000 miles during the first incident. We feel this is dangerous, unacceptable quality and not to mention, unbecoming of a vehicle brand not to give us a loaner car and expect us to wait a minimum of 10 days to figure out the problem.
Corrective Action:
Vehicle lost its power while trying to park. It could not be locked either. This is the second time this has happened. The first time, dealership said they replaced the auxiliary battery. When it got towed the second time, the dealership said, we only recharged the aux battery during the last complaint! Now, the dealership does not have anyone who can look into this issue for one week. Added to that, they do not have any loaner cars either! The car has 10,523 miles on it now. Car had 8000 miles during the first incident. We feel this is dangerous, unacceptable quality and not to mention, unbecoming of a vehicle brand not to give us a loaner car and expect us to wait a minimum of 10 days to figure out the problem.
Additional Notes:
Vehicle lost its power while trying to park. It could not be locked either. This is the second time this has happened. The first time, dealership said they replaced the auxiliary battery. When it got towed the second time, the dealership said, we only recharged the aux battery during the last complaint! Now, the dealership does not have anyone who can look into this issue for one week. Added to that, they do not have any loaner cars either! The car has 10,523 miles on it now. Car had 8000 miles during the first incident. We feel this is dangerous, unacceptable quality and not to mention, unbecoming of a vehicle brand not to give us a loaner car and expect us to wait a minimum of 10 days to figure out the problem.
Mfg Campaign: 11584277
Recall Date: Apr 21, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle lost its power while trying to park. It could not be locked either. This is the second time this has happened. The first time, dealership said they replaced the auxiliary battery. When it got towed the second time, the dealership said, we only recharged the aux battery during the last complaint! Now, the dealership does not have anyone who can look into this issue for one week. Added to that, they do not have any loaner cars either! The car has 10,523 miles on it now. Car had 8000 miles during the first incident. We feel this is dangerous, unacceptable quality and not to mention, unbecoming of a vehicle brand not to give us a loaner car and expect us to wait a minimum of 10 days to figure out the problem.
Corrective Action:
Vehicle lost its power while trying to park. It could not be locked either. This is the second time this has happened. The first time, dealership said they replaced the auxiliary battery. When it got towed the second time, the dealership said, we only recharged the aux battery during the last complaint! Now, the dealership does not have anyone who can look into this issue for one week. Added to that, they do not have any loaner cars either! The car has 10,523 miles on it now. Car had 8000 miles during the first incident. We feel this is dangerous, unacceptable quality and not to mention, unbecoming of a vehicle brand not to give us a loaner car and expect us to wait a minimum of 10 days to figure out the problem.
Additional Notes:
Vehicle lost its power while trying to park. It could not be locked either. This is the second time this has happened. The first time, dealership said they replaced the auxiliary battery. When it got towed the second time, the dealership said, we only recharged the aux battery during the last complaint! Now, the dealership does not have anyone who can look into this issue for one week. Added to that, they do not have any loaner cars either! The car has 10,523 miles on it now. Car had 8000 miles during the first incident. We feel this is dangerous, unacceptable quality and not to mention, unbecoming of a vehicle brand not to give us a loaner car and expect us to wait a minimum of 10 days to figure out the problem.
Mfg Campaign: 11584277
Recall Date: Apr 21, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2023 EV6 - The car gave a warning to check the electrical system. Called the dealer and they said to drive it to them. One minute later the tortuous symbol came on as well as the 12v battery. The car had no power even when the accelerator was pressed fully. Parked the car and the dash shut down. Towed the car to the closest Kia dealer and they diagnosed it as a faulty ICCU and Main Fuse. Only ONE in the entire United States. Unknown date of fix. Left me stranded as well as in a dangerous position.
Corrective Action:
2023 EV6 - The car gave a warning to check the electrical system. Called the dealer and they said to drive it to them. One minute later the tortuous symbol came on as well as the 12v battery. The car had no power even when the accelerator was pressed fully. Parked the car and the dash shut down. Towed the car to the closest Kia dealer and they diagnosed it as a faulty ICCU and Main Fuse. Only ONE in the entire United States. Unknown date of fix. Left me stranded as well as in a dangerous position.
Additional Notes:
2023 EV6 - The car gave a warning to check the electrical system. Called the dealer and they said to drive it to them. One minute later the tortuous symbol came on as well as the 12v battery. The car had no power even when the accelerator was pressed fully. Parked the car and the dash shut down. Towed the car to the closest Kia dealer and they diagnosed it as a faulty ICCU and Main Fuse. Only ONE in the entire United States. Unknown date of fix. Left me stranded as well as in a dangerous position.
Mfg Campaign: 11582116
Recall Date: Apr 10, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury