Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC327
Recall Date: Nov 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC302
Recall Date: Mar 14, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2024 Niro EV and 2023 EV6 vehicles. One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC295
Recall Date: Jan 31, 2024
Consumer Complaints
99 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello NHTSA, I hope this message finds you well. I would like to provide specific details regarding the issues with my car as per your guidelines: 1. **Failed Component or System:** The charging system has malfunctioned, leading to extreme range decrease, constant charging failures, inconsistent charging speeds, and signs of overheating. The charging system warning light is on. 2. **Availability for Inspection:** The malfunctioned charging system and associated components are available for inspection upon request. 3. **Safety Risk:** The safety of myself and others is at risk due to the potential for unexpected vehicle breakdowns, especially during charging, and the indication of overheating poses an additional safety concern. 4. **Confirmation by Service Center:** The problem has not yet been confirmed by a dealer or independent service center, but a service appointment has been scheduled to address and diagnose the issues. 5. **Inspections by Others:** The vehicle has not been inspected by the manufacturer, police, insurance representatives, or other third parties at this point. 6. **Warning Lamps or Messages:** The charging system warning light is the primary symptom, appearing alongside extreme range decrease, charging failures, and inconsistent charging speeds. These issues manifested without prior warning. I appreciate your attention to these specific details and look forward to resolving these concerns promptly.
Corrective Action:
Hello NHTSA, I hope this message finds you well. I would like to provide specific details regarding the issues with my car as per your guidelines: 1. **Failed Component or System:** The charging system has malfunctioned, leading to extreme range decrease, constant charging failures, inconsistent charging speeds, and signs of overheating. The charging system warning light is on. 2. **Availability for Inspection:** The malfunctioned charging system and associated components are available for inspection upon request. 3. **Safety Risk:** The safety of myself and others is at risk due to the potential for unexpected vehicle breakdowns, especially during charging, and the indication of overheating poses an additional safety concern. 4. **Confirmation by Service Center:** The problem has not yet been confirmed by a dealer or independent service center, but a service appointment has been scheduled to address and diagnose the issues. 5. **Inspections by Others:** The vehicle has not been inspected by the manufacturer, police, insurance representatives, or other third parties at this point. 6. **Warning Lamps or Messages:** The charging system warning light is the primary symptom, appearing alongside extreme range decrease, charging failures, and inconsistent charging speeds. These issues manifested without prior warning. I appreciate your attention to these specific details and look forward to resolving these concerns promptly.
Additional Notes:
Hello NHTSA, I hope this message finds you well. I would like to provide specific details regarding the issues with my car as per your guidelines: 1. **Failed Component or System:** The charging system has malfunctioned, leading to extreme range decrease, constant charging failures, inconsistent charging speeds, and signs of overheating. The charging system warning light is on. 2. **Availability for Inspection:** The malfunctioned charging system and associated components are available for inspection upon request. 3. **Safety Risk:** The safety of myself and others is at risk due to the potential for unexpected vehicle breakdowns, especially during charging, and the indication of overheating poses an additional safety concern. 4. **Confirmation by Service Center:** The problem has not yet been confirmed by a dealer or independent service center, but a service appointment has been scheduled to address and diagnose the issues. 5. **Inspections by Others:** The vehicle has not been inspected by the manufacturer, police, insurance representatives, or other third parties at this point. 6. **Warning Lamps or Messages:** The charging system warning light is the primary symptom, appearing alongside extreme range decrease, charging failures, and inconsistent charging speeds. These issues manifested without prior warning. I appreciate your attention to these specific details and look forward to resolving these concerns promptly.
Mfg Campaign: 11561430
Recall Date: Dec 22, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The "trial period" of the Kia Connect ended. It was my understanding convenience features would be turned off. However, safety features such as the voice navigation (navigation still works, but you must type in the destination, which is dangerous), voice to text, and who knows what else, has been turned off. I believe this should be addressed.
Corrective Action:
The "trial period" of the Kia Connect ended. It was my understanding convenience features would be turned off. However, safety features such as the voice navigation (navigation still works, but you must type in the destination, which is dangerous), voice to text, and who knows what else, has been turned off. I believe this should be addressed.
Additional Notes:
The "trial period" of the Kia Connect ended. It was my understanding convenience features would be turned off. However, safety features such as the voice navigation (navigation still works, but you must type in the destination, which is dangerous), voice to text, and who knows what else, has been turned off. I believe this should be addressed.
Mfg Campaign: 11560863
Recall Date: Dec 19, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
El vehículo desde las 500 millas comenzó a encender el aviso de problema en sistema eléctrico , como era intermitente no pudieron arreglarlo , luego el sistema de entretenimiento se apagaba solo , la batería se sobrecalentaba mucho estando apagado y estacionado , por último dejó de recargar la batería , me dejó tirado en medio de la autopista , casi me accidento , lleva dos meses en el concesionario y aún no encuentran el problema
Corrective Action:
El vehículo desde las 500 millas comenzó a encender el aviso de problema en sistema eléctrico , como era intermitente no pudieron arreglarlo , luego el sistema de entretenimiento se apagaba solo , la batería se sobrecalentaba mucho estando apagado y estacionado , por último dejó de recargar la batería , me dejó tirado en medio de la autopista , casi me accidento , lleva dos meses en el concesionario y aún no encuentran el problema
Additional Notes:
El vehículo desde las 500 millas comenzó a encender el aviso de problema en sistema eléctrico , como era intermitente no pudieron arreglarlo , luego el sistema de entretenimiento se apagaba solo , la batería se sobrecalentaba mucho estando apagado y estacionado , por último dejó de recargar la batería , me dejó tirado en medio de la autopista , casi me accidento , lleva dos meses en el concesionario y aún no encuentran el problema
Mfg Campaign: 11557357
Recall Date: Nov 28, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
El vehículo desde las 500 millas comenzó a encender el aviso de problema en sistema eléctrico , como era intermitente no pudieron arreglarlo , luego el sistema de entretenimiento se apagaba solo , la batería se sobrecalentaba mucho estando apagado y estacionado , por último dejó de recargar la batería , me dejó tirado en medio de la autopista , casi me accidento , lleva dos meses en el concesionario y aún no encuentran el problema
Corrective Action:
El vehículo desde las 500 millas comenzó a encender el aviso de problema en sistema eléctrico , como era intermitente no pudieron arreglarlo , luego el sistema de entretenimiento se apagaba solo , la batería se sobrecalentaba mucho estando apagado y estacionado , por último dejó de recargar la batería , me dejó tirado en medio de la autopista , casi me accidento , lleva dos meses en el concesionario y aún no encuentran el problema
Additional Notes:
El vehículo desde las 500 millas comenzó a encender el aviso de problema en sistema eléctrico , como era intermitente no pudieron arreglarlo , luego el sistema de entretenimiento se apagaba solo , la batería se sobrecalentaba mucho estando apagado y estacionado , por último dejó de recargar la batería , me dejó tirado en medio de la autopista , casi me accidento , lleva dos meses en el concesionario y aún no encuentran el problema
Mfg Campaign: 11557357
Recall Date: Nov 28, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle gave the warning to check the electrical system, as a result the battery cannot be recharged.It only accepted the charger for two minutes and then disconnected, now it only says it could not be recharged. They reprogramed it from the MOTOR AMBAR distributor but they did not find the it fails. Now i have a decorative vehicle in my garage and no one knows how to fix it.What if the electrical problem causes a fire in my house ?
Corrective Action:
The vehicle gave the warning to check the electrical system, as a result the battery cannot be recharged.It only accepted the charger for two minutes and then disconnected, now it only says it could not be recharged. They reprogramed it from the MOTOR AMBAR distributor but they did not find the it fails. Now i have a decorative vehicle in my garage and no one knows how to fix it.What if the electrical problem causes a fire in my house ?
Additional Notes:
The vehicle gave the warning to check the electrical system, as a result the battery cannot be recharged.It only accepted the charger for two minutes and then disconnected, now it only says it could not be recharged. They reprogramed it from the MOTOR AMBAR distributor but they did not find the it fails. Now i have a decorative vehicle in my garage and no one knows how to fix it.What if the electrical problem causes a fire in my house ?
Mfg Campaign: 11549498
Recall Date: Oct 11, 2023
Kia America, Inc.
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
No abrasion, curb marks, track use or drifting (I'm 75 years old). Dealer service declined rotating the tires because mounting this one on the front could increase hazard in event of failure.
Corrective Action:
No abrasion, curb marks, track use or drifting (I'm 75 years old). Dealer service declined rotating the tires because mounting this one on the front could increase hazard in event of failure.
Additional Notes:
No abrasion, curb marks, track use or drifting (I'm 75 years old). Dealer service declined rotating the tires because mounting this one on the front could increase hazard in event of failure.
Mfg Campaign: 11549011
Recall Date: Oct 9, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1) AC Compressor and components. 2) Puts me at a health risk because of no AC it’s hot outside. I shouldn’t have these issues with a 2023 vehicle. 3) My vehicle has been sitting at the dealership since June 12th and no one has touched it. 4) The dealership “claims they are just extremely behind, however I think they don’t have anyone that knows how to work on EV’s! 5) Coincidentally, after KIA sent out an over the air update in May is when this started to happen. A loud high pitched voice came from under the hood when the AC was “supposed” to have cut on. They said a supplemental update might fix it, however it didn’t. Now we are two months later with the vehicle sitting in the same spot and hasn’t moved…
Corrective Action:
1) AC Compressor and components. 2) Puts me at a health risk because of no AC it’s hot outside. I shouldn’t have these issues with a 2023 vehicle. 3) My vehicle has been sitting at the dealership since June 12th and no one has touched it. 4) The dealership “claims they are just extremely behind, however I think they don’t have anyone that knows how to work on EV’s! 5) Coincidentally, after KIA sent out an over the air update in May is when this started to happen. A loud high pitched voice came from under the hood when the AC was “supposed” to have cut on. They said a supplemental update might fix it, however it didn’t. Now we are two months later with the vehicle sitting in the same spot and hasn’t moved…
Additional Notes:
1) AC Compressor and components. 2) Puts me at a health risk because of no AC it’s hot outside. I shouldn’t have these issues with a 2023 vehicle. 3) My vehicle has been sitting at the dealership since June 12th and no one has touched it. 4) The dealership “claims they are just extremely behind, however I think they don’t have anyone that knows how to work on EV’s! 5) Coincidentally, after KIA sent out an over the air update in May is when this started to happen. A loud high pitched voice came from under the hood when the AC was “supposed” to have cut on. They said a supplemental update might fix it, however it didn’t. Now we are two months later with the vehicle sitting in the same spot and hasn’t moved…
Mfg Campaign: 11536796
Recall Date: Aug 6, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1) AC Compressor and components. 2) Puts me at a health risk because of no AC it’s hot outside. I shouldn’t have these issues with a 2023 vehicle. 3) My vehicle has been sitting at the dealership since June 12th and no one has touched it. 4) The dealership “claims they are just extremely behind, however I think they don’t have anyone that knows how to work on EV’s! 5) Coincidentally, after KIA sent out an over the air update in May is when this started to happen. A loud high pitched voice came from under the hood when the AC was “supposed” to have cut on. They said a supplemental update might fix it, however it didn’t. Now we are two months later with the vehicle sitting in the same spot and hasn’t moved…
Corrective Action:
1) AC Compressor and components. 2) Puts me at a health risk because of no AC it’s hot outside. I shouldn’t have these issues with a 2023 vehicle. 3) My vehicle has been sitting at the dealership since June 12th and no one has touched it. 4) The dealership “claims they are just extremely behind, however I think they don’t have anyone that knows how to work on EV’s! 5) Coincidentally, after KIA sent out an over the air update in May is when this started to happen. A loud high pitched voice came from under the hood when the AC was “supposed” to have cut on. They said a supplemental update might fix it, however it didn’t. Now we are two months later with the vehicle sitting in the same spot and hasn’t moved…
Additional Notes:
1) AC Compressor and components. 2) Puts me at a health risk because of no AC it’s hot outside. I shouldn’t have these issues with a 2023 vehicle. 3) My vehicle has been sitting at the dealership since June 12th and no one has touched it. 4) The dealership “claims they are just extremely behind, however I think they don’t have anyone that knows how to work on EV’s! 5) Coincidentally, after KIA sent out an over the air update in May is when this started to happen. A loud high pitched voice came from under the hood when the AC was “supposed” to have cut on. They said a supplemental update might fix it, however it didn’t. Now we are two months later with the vehicle sitting in the same spot and hasn’t moved…
Mfg Campaign: 11536796
Recall Date: Aug 6, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car starts charging on my level 2 home charger then after about 10-20 min will stop and send me a message saying charging interrupted and will stop charging. I have taken it in to the dealership and they say they can see the code but that they did the recalls for it and it should be fixed. It is not and keeps happening. I am taking it back to the dealer tomorrow so they can look at it again
Corrective Action:
The car starts charging on my level 2 home charger then after about 10-20 min will stop and send me a message saying charging interrupted and will stop charging. I have taken it in to the dealership and they say they can see the code but that they did the recalls for it and it should be fixed. It is not and keeps happening. I am taking it back to the dealer tomorrow so they can look at it again
Additional Notes:
The car starts charging on my level 2 home charger then after about 10-20 min will stop and send me a message saying charging interrupted and will stop charging. I have taken it in to the dealership and they say they can see the code but that they did the recalls for it and it should be fixed. It is not and keeps happening. I am taking it back to the dealer tomorrow so they can look at it again
Mfg Campaign: 11535958
Recall Date: Aug 1, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This issue has been persistent for at least 4 times a week for the past 4 months since getting the vehicle. The issue starts right after starting and driving the vehicle within about 5 mins after start-up the speakers start making an EXTREMELY loud/piercing abnormal sound while the vehicle is driving or even parked. I immediately have to pull over (while the loud noise is still happening) and turn the car on and over several time hoping the noise stops. The noise is extremely loud and abnormal static noise the entire time the issue occurs. The times it’s happened it would not stop for at least 15 mins, I try turning the car on/off and still won’t stop. This happens randomly and I am forced to pull over immediately while the extremely loud static noise is piercing my ears. There are no warnings prior to the issue occurring, just happens randomly. I’ve let the dealer know about this problem but they seem unfamiliar with the issue and don’t have a solution. We’ve tried updating the software and problem still occurs. According to forums this is a common issue with these vehicle but the dealer does not have a concrete solution.
Corrective Action:
This issue has been persistent for at least 4 times a week for the past 4 months since getting the vehicle. The issue starts right after starting and driving the vehicle within about 5 mins after start-up the speakers start making an EXTREMELY loud/piercing abnormal sound while the vehicle is driving or even parked. I immediately have to pull over (while the loud noise is still happening) and turn the car on and over several time hoping the noise stops. The noise is extremely loud and abnormal static noise the entire time the issue occurs. The times it’s happened it would not stop for at least 15 mins, I try turning the car on/off and still won’t stop. This happens randomly and I am forced to pull over immediately while the extremely loud static noise is piercing my ears. There are no warnings prior to the issue occurring, just happens randomly. I’ve let the dealer know about this problem but they seem unfamiliar with the issue and don’t have a solution. We’ve tried updating the software and problem still occurs. According to forums this is a common issue with these vehicle but the dealer does not have a concrete solution.
Additional Notes:
This issue has been persistent for at least 4 times a week for the past 4 months since getting the vehicle. The issue starts right after starting and driving the vehicle within about 5 mins after start-up the speakers start making an EXTREMELY loud/piercing abnormal sound while the vehicle is driving or even parked. I immediately have to pull over (while the loud noise is still happening) and turn the car on and over several time hoping the noise stops. The noise is extremely loud and abnormal static noise the entire time the issue occurs. The times it’s happened it would not stop for at least 15 mins, I try turning the car on/off and still won’t stop. This happens randomly and I am forced to pull over immediately while the extremely loud static noise is piercing my ears. There are no warnings prior to the issue occurring, just happens randomly. I’ve let the dealer know about this problem but they seem unfamiliar with the issue and don’t have a solution. We’ve tried updating the software and problem still occurs. According to forums this is a common issue with these vehicle but the dealer does not have a concrete solution.
Mfg Campaign: 11533606
Recall Date: Jul 21, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The motor inverter for the rear motor failed while I was driving. The power cut out, and luckily I was able to drift over to the side of the road. On a highway, it would have been very dangerous. The dealer diagnosed the inverter issue, and said it needs to be replaced. The car has not been inspected by the manufacturer, the police, or insurance representatives. A warning message appeared the moment the power cut out. It said, "Check electric vehicle system."
Corrective Action:
The motor inverter for the rear motor failed while I was driving. The power cut out, and luckily I was able to drift over to the side of the road. On a highway, it would have been very dangerous. The dealer diagnosed the inverter issue, and said it needs to be replaced. The car has not been inspected by the manufacturer, the police, or insurance representatives. A warning message appeared the moment the power cut out. It said, "Check electric vehicle system."
Additional Notes:
The motor inverter for the rear motor failed while I was driving. The power cut out, and luckily I was able to drift over to the side of the road. On a highway, it would have been very dangerous. The dealer diagnosed the inverter issue, and said it needs to be replaced. The car has not been inspected by the manufacturer, the police, or insurance representatives. A warning message appeared the moment the power cut out. It said, "Check electric vehicle system."
Mfg Campaign: 11533689
Recall Date: Jul 21, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The motor inverter for the rear motor failed while I was driving. The power cut out, and luckily I was able to drift over to the side of the road. On a highway, it would have been very dangerous. The dealer diagnosed the inverter issue, and said it needs to be replaced. The car has not been inspected by the manufacturer, the police, or insurance representatives. A warning message appeared the moment the power cut out. It said, "Check electric vehicle system."
Corrective Action:
The motor inverter for the rear motor failed while I was driving. The power cut out, and luckily I was able to drift over to the side of the road. On a highway, it would have been very dangerous. The dealer diagnosed the inverter issue, and said it needs to be replaced. The car has not been inspected by the manufacturer, the police, or insurance representatives. A warning message appeared the moment the power cut out. It said, "Check electric vehicle system."
Additional Notes:
The motor inverter for the rear motor failed while I was driving. The power cut out, and luckily I was able to drift over to the side of the road. On a highway, it would have been very dangerous. The dealer diagnosed the inverter issue, and said it needs to be replaced. The car has not been inspected by the manufacturer, the police, or insurance representatives. A warning message appeared the moment the power cut out. It said, "Check electric vehicle system."
Mfg Campaign: 11533689
Recall Date: Jul 21, 2023
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The motor inverter for the rear motor failed while I was driving. The power cut out, and luckily I was able to drift over to the side of the road. On a highway, it would have been very dangerous. The dealer diagnosed the inverter issue, and said it needs to be replaced. The car has not been inspected by the manufacturer, the police, or insurance representatives. A warning message appeared the moment the power cut out. It said, "Check electric vehicle system."
Corrective Action:
The motor inverter for the rear motor failed while I was driving. The power cut out, and luckily I was able to drift over to the side of the road. On a highway, it would have been very dangerous. The dealer diagnosed the inverter issue, and said it needs to be replaced. The car has not been inspected by the manufacturer, the police, or insurance representatives. A warning message appeared the moment the power cut out. It said, "Check electric vehicle system."
Additional Notes:
The motor inverter for the rear motor failed while I was driving. The power cut out, and luckily I was able to drift over to the side of the road. On a highway, it would have been very dangerous. The dealer diagnosed the inverter issue, and said it needs to be replaced. The car has not been inspected by the manufacturer, the police, or insurance representatives. A warning message appeared the moment the power cut out. It said, "Check electric vehicle system."
Mfg Campaign: 11533689
Recall Date: Jul 21, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When charging with L2 40A home charger vehicle gives a charging failed error. I live in Arizona where since the temperature has gone above 90 degrees in June the issue started. It will charge for a few minutes than fault. I have used this charger on other vehicles without issue. I need to change the vehicles charging settings ro reduced charging current for it to charge without error but this can take twice as long to charge on the reduced settings. I am convinced this is temperature related and the vehicle cannot charge high current in such extreme heat.
Corrective Action:
When charging with L2 40A home charger vehicle gives a charging failed error. I live in Arizona where since the temperature has gone above 90 degrees in June the issue started. It will charge for a few minutes than fault. I have used this charger on other vehicles without issue. I need to change the vehicles charging settings ro reduced charging current for it to charge without error but this can take twice as long to charge on the reduced settings. I am convinced this is temperature related and the vehicle cannot charge high current in such extreme heat.
Additional Notes:
When charging with L2 40A home charger vehicle gives a charging failed error. I live in Arizona where since the temperature has gone above 90 degrees in June the issue started. It will charge for a few minutes than fault. I have used this charger on other vehicles without issue. I need to change the vehicles charging settings ro reduced charging current for it to charge without error but this can take twice as long to charge on the reduced settings. I am convinced this is temperature related and the vehicle cannot charge high current in such extreme heat.
Mfg Campaign: 11532565
Recall Date: Jul 16, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When using 1 pedal driving, it isn't necessary to use the brake pedal to stop the EV. The EV6 will only illuminate the brake lights when the accelerator pedal is completely released, or when the brake pedal is depressed. Since using 1 pedal driving does not require depressing the brake pedal to stop, the following vehicle has no indication or warning that the EV6 is stopping. I have experienced several instances of near rear-end collisions because of this dangerous issue with the Kia EV6. I emailed Kia asking if they were going to offer an OTA fix and this is their reply, " Dear [XXX], Hello, This email is to let you know that as of now we are not aware of any updates coming out for this feature. Your complaint will remain on file here within Kia for review. Sincerely, Kia America. Curiously Kia's parent company Hyundai, whose Ionic 5 has the same problem, is receiving a fix which will illuminate the brake lights while using the same 1 pedal driving programming as the Kia EV6. Because the lack of 1 pedal driving brake light warning to following vehicles, I have turned this feature off until the issue has been resolved. I hope NHTSA takes this dangerous situation seriously and provides legislation to force auto manufacturers to adjust the conditions when brake lights must illuminate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
When using 1 pedal driving, it isn't necessary to use the brake pedal to stop the EV. The EV6 will only illuminate the brake lights when the accelerator pedal is completely released, or when the brake pedal is depressed. Since using 1 pedal driving does not require depressing the brake pedal to stop, the following vehicle has no indication or warning that the EV6 is stopping. I have experienced several instances of near rear-end collisions because of this dangerous issue with the Kia EV6. I emailed Kia asking if they were going to offer an OTA fix and this is their reply, " Dear [XXX], Hello, This email is to let you know that as of now we are not aware of any updates coming out for this feature. Your complaint will remain on file here within Kia for review. Sincerely, Kia America. Curiously Kia's parent company Hyundai, whose Ionic 5 has the same problem, is receiving a fix which will illuminate the brake lights while using the same 1 pedal driving programming as the Kia EV6. Because the lack of 1 pedal driving brake light warning to following vehicles, I have turned this feature off until the issue has been resolved. I hope NHTSA takes this dangerous situation seriously and provides legislation to force auto manufacturers to adjust the conditions when brake lights must illuminate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
When using 1 pedal driving, it isn't necessary to use the brake pedal to stop the EV. The EV6 will only illuminate the brake lights when the accelerator pedal is completely released, or when the brake pedal is depressed. Since using 1 pedal driving does not require depressing the brake pedal to stop, the following vehicle has no indication or warning that the EV6 is stopping. I have experienced several instances of near rear-end collisions because of this dangerous issue with the Kia EV6. I emailed Kia asking if they were going to offer an OTA fix and this is their reply, " Dear [XXX], Hello, This email is to let you know that as of now we are not aware of any updates coming out for this feature. Your complaint will remain on file here within Kia for review. Sincerely, Kia America. Curiously Kia's parent company Hyundai, whose Ionic 5 has the same problem, is receiving a fix which will illuminate the brake lights while using the same 1 pedal driving programming as the Kia EV6. Because the lack of 1 pedal driving brake light warning to following vehicles, I have turned this feature off until the issue has been resolved. I hope NHTSA takes this dangerous situation seriously and provides legislation to force auto manufacturers to adjust the conditions when brake lights must illuminate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11531901
Recall Date: Jul 12, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When using 1 pedal driving, it isn't necessary to use the brake pedal to stop the EV. The EV6 will only illuminate the brake lights when the accelerator pedal is completely released, or when the brake pedal is depressed. Since using 1 pedal driving does not require depressing the brake pedal to stop, the following vehicle has no indication or warning that the EV6 is stopping. I have experienced several instances of near rear-end collisions because of this dangerous issue with the Kia EV6. I emailed Kia asking if they were going to offer an OTA fix and this is their reply, " Dear [XXX], Hello, This email is to let you know that as of now we are not aware of any updates coming out for this feature. Your complaint will remain on file here within Kia for review. Sincerely, Kia America. Curiously Kia's parent company Hyundai, whose Ionic 5 has the same problem, is receiving a fix which will illuminate the brake lights while using the same 1 pedal driving programming as the Kia EV6. Because the lack of 1 pedal driving brake light warning to following vehicles, I have turned this feature off until the issue has been resolved. I hope NHTSA takes this dangerous situation seriously and provides legislation to force auto manufacturers to adjust the conditions when brake lights must illuminate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
When using 1 pedal driving, it isn't necessary to use the brake pedal to stop the EV. The EV6 will only illuminate the brake lights when the accelerator pedal is completely released, or when the brake pedal is depressed. Since using 1 pedal driving does not require depressing the brake pedal to stop, the following vehicle has no indication or warning that the EV6 is stopping. I have experienced several instances of near rear-end collisions because of this dangerous issue with the Kia EV6. I emailed Kia asking if they were going to offer an OTA fix and this is their reply, " Dear [XXX], Hello, This email is to let you know that as of now we are not aware of any updates coming out for this feature. Your complaint will remain on file here within Kia for review. Sincerely, Kia America. Curiously Kia's parent company Hyundai, whose Ionic 5 has the same problem, is receiving a fix which will illuminate the brake lights while using the same 1 pedal driving programming as the Kia EV6. Because the lack of 1 pedal driving brake light warning to following vehicles, I have turned this feature off until the issue has been resolved. I hope NHTSA takes this dangerous situation seriously and provides legislation to force auto manufacturers to adjust the conditions when brake lights must illuminate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
When using 1 pedal driving, it isn't necessary to use the brake pedal to stop the EV. The EV6 will only illuminate the brake lights when the accelerator pedal is completely released, or when the brake pedal is depressed. Since using 1 pedal driving does not require depressing the brake pedal to stop, the following vehicle has no indication or warning that the EV6 is stopping. I have experienced several instances of near rear-end collisions because of this dangerous issue with the Kia EV6. I emailed Kia asking if they were going to offer an OTA fix and this is their reply, " Dear [XXX], Hello, This email is to let you know that as of now we are not aware of any updates coming out for this feature. Your complaint will remain on file here within Kia for review. Sincerely, Kia America. Curiously Kia's parent company Hyundai, whose Ionic 5 has the same problem, is receiving a fix which will illuminate the brake lights while using the same 1 pedal driving programming as the Kia EV6. Because the lack of 1 pedal driving brake light warning to following vehicles, I have turned this feature off until the issue has been resolved. I hope NHTSA takes this dangerous situation seriously and provides legislation to force auto manufacturers to adjust the conditions when brake lights must illuminate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11531901
Recall Date: Jul 12, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased my EV6 in April 2023, after 2 months, my charging abruptly stops, I will restart it and it fails minutes later. I have taken the car to the dealership 2x and they are unable to find the cause, I did further research and found an update that was applied on the second visit. This did not resolve the issue. I am having to drop the charging level down to "reduced" to get by. There are no warning messages on the dash or on the computer, at least none that Kia could find. There isn't a recall for this either. My concern is the safety of the car, due to the high voltage used to charge the car.
Corrective Action:
I purchased my EV6 in April 2023, after 2 months, my charging abruptly stops, I will restart it and it fails minutes later. I have taken the car to the dealership 2x and they are unable to find the cause, I did further research and found an update that was applied on the second visit. This did not resolve the issue. I am having to drop the charging level down to "reduced" to get by. There are no warning messages on the dash or on the computer, at least none that Kia could find. There isn't a recall for this either. My concern is the safety of the car, due to the high voltage used to charge the car.
Additional Notes:
I purchased my EV6 in April 2023, after 2 months, my charging abruptly stops, I will restart it and it fails minutes later. I have taken the car to the dealership 2x and they are unable to find the cause, I did further research and found an update that was applied on the second visit. This did not resolve the issue. I am having to drop the charging level down to "reduced" to get by. There are no warning messages on the dash or on the computer, at least none that Kia could find. There isn't a recall for this either. My concern is the safety of the car, due to the high voltage used to charge the car.
Mfg Campaign: 11529293
Recall Date: Jun 28, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This car advertises that it is capable of fast charging on a level 2 charger up to 50amp. I purchased a level 2 charger capable of 50amps, but it causes the EV6 to overheat and stop charging. The dealership installed TSB ELE-283 but this does not fix the problem and is not an acceptable fix. I have owned this car 5 months, and it has been to the dealership service department 3 times for failing to charge. Kia has admitted that their dealerships don’t have the capacity to charge at the higher speeds, so they cannot replicate the issue and just keep giving me my faulty car back. While the expectation is that the car can charge at 48 or 50 amps, typically it fails at 40 amps and users are forced to reduce to 36 amps, which is not what was advertised. The Kia website advertises 11kW on-board charger (OBC) for Level 2 recharging from 10-100% in 7 hours, which is unachievable due to constant overheating. I have a ChargePoint home flex charger set at 48amps.
Corrective Action:
This car advertises that it is capable of fast charging on a level 2 charger up to 50amp. I purchased a level 2 charger capable of 50amps, but it causes the EV6 to overheat and stop charging. The dealership installed TSB ELE-283 but this does not fix the problem and is not an acceptable fix. I have owned this car 5 months, and it has been to the dealership service department 3 times for failing to charge. Kia has admitted that their dealerships don’t have the capacity to charge at the higher speeds, so they cannot replicate the issue and just keep giving me my faulty car back. While the expectation is that the car can charge at 48 or 50 amps, typically it fails at 40 amps and users are forced to reduce to 36 amps, which is not what was advertised. The Kia website advertises 11kW on-board charger (OBC) for Level 2 recharging from 10-100% in 7 hours, which is unachievable due to constant overheating. I have a ChargePoint home flex charger set at 48amps.
Additional Notes:
This car advertises that it is capable of fast charging on a level 2 charger up to 50amp. I purchased a level 2 charger capable of 50amps, but it causes the EV6 to overheat and stop charging. The dealership installed TSB ELE-283 but this does not fix the problem and is not an acceptable fix. I have owned this car 5 months, and it has been to the dealership service department 3 times for failing to charge. Kia has admitted that their dealerships don’t have the capacity to charge at the higher speeds, so they cannot replicate the issue and just keep giving me my faulty car back. While the expectation is that the car can charge at 48 or 50 amps, typically it fails at 40 amps and users are forced to reduce to 36 amps, which is not what was advertised. The Kia website advertises 11kW on-board charger (OBC) for Level 2 recharging from 10-100% in 7 hours, which is unachievable due to constant overheating. I have a ChargePoint home flex charger set at 48amps.
Mfg Campaign: 11527152
Recall Date: Jun 15, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While using I-Pedal mode the brake lights do not engage unless fully off of the accelerator. Even a large deceleration force does not engage any of the brake lights when coming to a full stop quickly. This is very dangerous as drivers behind cannot tell you are decelerating quickly.
Corrective Action:
While using I-Pedal mode the brake lights do not engage unless fully off of the accelerator. Even a large deceleration force does not engage any of the brake lights when coming to a full stop quickly. This is very dangerous as drivers behind cannot tell you are decelerating quickly.
Additional Notes:
While using I-Pedal mode the brake lights do not engage unless fully off of the accelerator. Even a large deceleration force does not engage any of the brake lights when coming to a full stop quickly. This is very dangerous as drivers behind cannot tell you are decelerating quickly.
Mfg Campaign: 11523943
Recall Date: May 26, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury