KIA EV9 2024

Complete listing of complaints and recalls for this vehicle

289
Complaints
8
Recalls

Complaints & Recalls

289 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 24V962000 SAFETY RECALL
22.9K Vehicles Affected
Recall Date: Dec 20, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Potential Risk:
Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC329
Notice Date: Jan 24, 2025
Recall Date: Dec 20, 2024
Kia America, Inc.
NHTSA Campaign: 24V757000 SAFETY RECALL
14.2K Vehicles Affected
Recall Date: Oct 10, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Potential Risk:
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
FREE Recall Solution:
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC326
Notice Date: Oct 25, 2024
Recall Date: Oct 10, 2024
Kia America, Inc.
NHTSA Campaign: 24V693000 SAFETY RECALL
12.4K Vehicles Affected
Recall Date: Sep 17, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.

Potential Risk:
A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
FREE Recall Solution:
Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC324
Notice Date: Oct 4, 2024
Recall Date: Sep 17, 2024
Kia America, Inc.
NHTSA Campaign: 24V400000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Jun 4, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."

Potential Risk:
A headliner with inadequate impact protection increases the risk of injury during a crash.
FREE Recall Solution:
Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC317
Notice Date: Jul 30, 2024
Recall Date: Jun 4, 2024
Kia America, Inc.
NHTSA Campaign: 24V338000 SAFETY RECALL
4 Vehicles Affected
Recall Date: May 14, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Potential Risk:
A seat belt retractor that does not operate as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC312
Notice Date: Jun 5, 2024
Recall Date: May 14, 2024
Kia America, Inc.
NHTSA Campaign: 24V271000 SAFETY RECALL
8 Vehicles Affected
Recall Date: Apr 16, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

Potential Risk:
A loss of drive power or differential lock up can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC308
Notice Date: May 17, 2024
Recall Date: Apr 16, 2024

Consumer Complaints

289 Complaints
Kia America, Inc.
Campaign: 11618797 Other
Oct 8, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Dashboard screen is blank. Have tried to turn off and restart the car multiple times. can not see speed or other key information. There really needs to be a recall on this as soon as possible and some sort of a bulletin that the car is undriveable. It's the same issue described here. Car was fine until today. Assuming an over-the-air update must have caused a bug. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Dashboard screen is blank. Have tried to turn off and restart the car multiple times. can not see speed or other key information. There really needs to be a recall on this as soon as possible and some sort of a bulletin that the car is undriveable. It's the same issue described here. Car was fine until today. Assuming an over-the-air update must have caused a bug. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Dashboard screen is blank. Have tried to turn off and restart the car multiple times. can not see speed or other key information. There really needs to be a recall on this as soon as possible and some sort of a bulletin that the car is undriveable. It's the same issue described here. Car was fine until today. Assuming an over-the-air update must have caused a bug. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: KIA
Mfg Campaign: 11618797
Notice Date: Oct 8, 2024
Recall Date: Oct 8, 2024
Kia America, Inc.
Campaign: 11618800 Other
Oct 8, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Drive instrument screen goes blank. Can’t see signals. All safety features disable. Can’t see signals for turning. Can’t see charge or mileage

Corrective Action:

Drive instrument screen goes blank. Can’t see signals. All safety features disable. Can’t see signals for turning. Can’t see charge or mileage

Additional Notes:

Drive instrument screen goes blank. Can’t see signals. All safety features disable. Can’t see signals for turning. Can’t see charge or mileage

Manufacturer: KIA
Mfg Campaign: 11618800
Notice Date: Oct 8, 2024
Recall Date: Oct 8, 2024
Kia America, Inc.
Campaign: 11618488 Other
Oct 7, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Another car parked around 12 inches from the driver's door of my Kia EV9. I was unable to electronically unlock any of the doors nor the rear hatch to let me get inside my car. I tried the key fob, the Kia app on my Android phone, and touching the both front door handles. The side mirrors extended and the lights flashed and the horn beeped each time I attempted to unlock my vehicle, but the side handls wouldn't extend out. I tried opening the rear hatch via the key fob but it didn't open; also I tried opening the rear hatch by pressing the switch near the license plate, again, it didn't open. I was standing in a parking lot for 30 minutes before the driver of the other drove away.

Corrective Action:

Another car parked around 12 inches from the driver's door of my Kia EV9. I was unable to electronically unlock any of the doors nor the rear hatch to let me get inside my car. I tried the key fob, the Kia app on my Android phone, and touching the both front door handles. The side mirrors extended and the lights flashed and the horn beeped each time I attempted to unlock my vehicle, but the side handls wouldn't extend out. I tried opening the rear hatch via the key fob but it didn't open; also I tried opening the rear hatch by pressing the switch near the license plate, again, it didn't open. I was standing in a parking lot for 30 minutes before the driver of the other drove away.

Additional Notes:

Another car parked around 12 inches from the driver's door of my Kia EV9. I was unable to electronically unlock any of the doors nor the rear hatch to let me get inside my car. I tried the key fob, the Kia app on my Android phone, and touching the both front door handles. The side mirrors extended and the lights flashed and the horn beeped each time I attempted to unlock my vehicle, but the side handls wouldn't extend out. I tried opening the rear hatch via the key fob but it didn't open; also I tried opening the rear hatch by pressing the switch near the license plate, again, it didn't open. I was standing in a parking lot for 30 minutes before the driver of the other drove away.

Manufacturer: KIA
Mfg Campaign: 11618488
Notice Date: Oct 7, 2024
Recall Date: Oct 7, 2024
Kia America, Inc.
Campaign: 11618496 Other
Oct 7, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When I started my car to go to an appointment, the instrument dash didn't show any information, i.e., Speed, Charge Remaining, odometer, etc. The car was driveable but I didn't have any indication of my speed.

Corrective Action:

When I started my car to go to an appointment, the instrument dash didn't show any information, i.e., Speed, Charge Remaining, odometer, etc. The car was driveable but I didn't have any indication of my speed.

Additional Notes:

When I started my car to go to an appointment, the instrument dash didn't show any information, i.e., Speed, Charge Remaining, odometer, etc. The car was driveable but I didn't have any indication of my speed.

Manufacturer: KIA
Mfg Campaign: 11618496
Notice Date: Oct 7, 2024
Recall Date: Oct 7, 2024
Kia America, Inc.
Campaign: 11618510 Other
Oct 7, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Yesterday I was nearly in an accident any my car’s horn did not work. It still doesn’t work. I called my dealer and they hadn’t heard of the problem in the EV-9 but added to my upcoming recall appointment. Not sure vehicle is safe to drive without a working horn.

Corrective Action:

Yesterday I was nearly in an accident any my car’s horn did not work. It still doesn’t work. I called my dealer and they hadn’t heard of the problem in the EV-9 but added to my upcoming recall appointment. Not sure vehicle is safe to drive without a working horn.

Additional Notes:

Yesterday I was nearly in an accident any my car’s horn did not work. It still doesn’t work. I called my dealer and they hadn’t heard of the problem in the EV-9 but added to my upcoming recall appointment. Not sure vehicle is safe to drive without a working horn.

Manufacturer: KIA
Mfg Campaign: 11618510
Notice Date: Oct 7, 2024
Recall Date: Oct 7, 2024
Kia America, Inc.
Campaign: 11618510 Other
Oct 7, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Yesterday I was nearly in an accident any my car’s horn did not work. It still doesn’t work. I called my dealer and they hadn’t heard of the problem in the EV-9 but added to my upcoming recall appointment. Not sure vehicle is safe to drive without a working horn.

Corrective Action:

Yesterday I was nearly in an accident any my car’s horn did not work. It still doesn’t work. I called my dealer and they hadn’t heard of the problem in the EV-9 but added to my upcoming recall appointment. Not sure vehicle is safe to drive without a working horn.

Additional Notes:

Yesterday I was nearly in an accident any my car’s horn did not work. It still doesn’t work. I called my dealer and they hadn’t heard of the problem in the EV-9 but added to my upcoming recall appointment. Not sure vehicle is safe to drive without a working horn.

Manufacturer: KIA
Mfg Campaign: 11618510
Notice Date: Oct 7, 2024
Recall Date: Oct 7, 2024
Kia America, Inc.
Campaign: 11618537 Other
Oct 7, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My car is 7 months old. Today, while driving, the driver display went blank. I had no speed indicator, no blinkers, I do not know if the brake lights were working, nothing in the driver display dash. I understand that this is an issue with this particular car. This is very dangerous. Nothing I did would make the display come back on. The car is currently at the dealers being worked on so I don't know what the problem is or how it is being resolved. But, based on EV9 forums, this is a known problem. That I of course knew nothing about.

Corrective Action:

My car is 7 months old. Today, while driving, the driver display went blank. I had no speed indicator, no blinkers, I do not know if the brake lights were working, nothing in the driver display dash. I understand that this is an issue with this particular car. This is very dangerous. Nothing I did would make the display come back on. The car is currently at the dealers being worked on so I don't know what the problem is or how it is being resolved. But, based on EV9 forums, this is a known problem. That I of course knew nothing about.

Additional Notes:

My car is 7 months old. Today, while driving, the driver display went blank. I had no speed indicator, no blinkers, I do not know if the brake lights were working, nothing in the driver display dash. I understand that this is an issue with this particular car. This is very dangerous. Nothing I did would make the display come back on. The car is currently at the dealers being worked on so I don't know what the problem is or how it is being resolved. But, based on EV9 forums, this is a known problem. That I of course knew nothing about.

Manufacturer: KIA
Mfg Campaign: 11618537
Notice Date: Oct 7, 2024
Recall Date: Oct 7, 2024
Kia America, Inc.
Campaign: 11618602 Other
Oct 7, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The front screen (in front of the steering wheel) turned off while driving. No idea of my speed or if turn signals were working. Screen stayed off until I parked. When I came back over an hour later it worked. This was very scary.

Corrective Action:

The front screen (in front of the steering wheel) turned off while driving. No idea of my speed or if turn signals were working. Screen stayed off until I parked. When I came back over an hour later it worked. This was very scary.

Additional Notes:

The front screen (in front of the steering wheel) turned off while driving. No idea of my speed or if turn signals were working. Screen stayed off until I parked. When I came back over an hour later it worked. This was very scary.

Manufacturer: KIA
Mfg Campaign: 11618602
Notice Date: Oct 7, 2024
Recall Date: Oct 7, 2024
Kia America, Inc.
Campaign: 11618318 Other
Oct 6, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.

Corrective Action:

For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.

Additional Notes:

For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.

Manufacturer: KIA
Mfg Campaign: 11618318
Notice Date: Oct 6, 2024
Recall Date: Oct 6, 2024
Kia America, Inc.
Campaign: 11618318 Other
Oct 6, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.

Corrective Action:

For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.

Additional Notes:

For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.

Manufacturer: KIA
Mfg Campaign: 11618318
Notice Date: Oct 6, 2024
Recall Date: Oct 6, 2024
Kia America, Inc.
Campaign: 11618318 Other
Oct 6, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.

Corrective Action:

For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.

Additional Notes:

For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.

Manufacturer: KIA
Mfg Campaign: 11618318
Notice Date: Oct 6, 2024
Recall Date: Oct 6, 2024
Kia America, Inc.
Campaign: 11618339 Other
Oct 6, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The dashboard went dark. it’s an LCD panel, which means there was no speedometer, no gauges, no way to tell how much charge is left on my car. The turn signal stopped working too.

Corrective Action:

The dashboard went dark. it’s an LCD panel, which means there was no speedometer, no gauges, no way to tell how much charge is left on my car. The turn signal stopped working too.

Additional Notes:

The dashboard went dark. it’s an LCD panel, which means there was no speedometer, no gauges, no way to tell how much charge is left on my car. The turn signal stopped working too.

Manufacturer: KIA
Mfg Campaign: 11618339
Notice Date: Oct 6, 2024
Recall Date: Oct 6, 2024
Kia America, Inc.
Campaign: 11618038 Other
Oct 4, 2024
Defect Description:

STEERING

Potential Consequences:

The lane assist feature will not turn off. It also behave erratic. Today on the highway it lurched me towards an empty flatbed semi. It will also pull towards oncoming traffic and scares me to drive the car.

Corrective Action:

The lane assist feature will not turn off. It also behave erratic. Today on the highway it lurched me towards an empty flatbed semi. It will also pull towards oncoming traffic and scares me to drive the car.

Additional Notes:

The lane assist feature will not turn off. It also behave erratic. Today on the highway it lurched me towards an empty flatbed semi. It will also pull towards oncoming traffic and scares me to drive the car.

Manufacturer: KIA
Mfg Campaign: 11618038
Notice Date: Oct 4, 2024
Recall Date: Oct 4, 2024
Kia America, Inc.
Campaign: 11618038 Other
Oct 4, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

The lane assist feature will not turn off. It also behave erratic. Today on the highway it lurched me towards an empty flatbed semi. It will also pull towards oncoming traffic and scares me to drive the car.

Corrective Action:

The lane assist feature will not turn off. It also behave erratic. Today on the highway it lurched me towards an empty flatbed semi. It will also pull towards oncoming traffic and scares me to drive the car.

Additional Notes:

The lane assist feature will not turn off. It also behave erratic. Today on the highway it lurched me towards an empty flatbed semi. It will also pull towards oncoming traffic and scares me to drive the car.

Manufacturer: KIA
Mfg Campaign: 11618038
Notice Date: Oct 4, 2024
Recall Date: Oct 4, 2024
Kia America, Inc.
Campaign: 11617904 Other
Oct 3, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

For the second time in a week, the instrument panel went completely blank. This meant it was not possible to see speed, etc. The multimedia display panel in the center of the dash continued to work fine. The first time this happened last week, the problem resolved itself after the vehicle was turned off for 2 hours. Many others have reported this problem over the past month here: [XXX] I have had this vehicle for more than 3 months and last week was the first time this happened, but it happened again today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

For the second time in a week, the instrument panel went completely blank. This meant it was not possible to see speed, etc. The multimedia display panel in the center of the dash continued to work fine. The first time this happened last week, the problem resolved itself after the vehicle was turned off for 2 hours. Many others have reported this problem over the past month here: [XXX] I have had this vehicle for more than 3 months and last week was the first time this happened, but it happened again today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

For the second time in a week, the instrument panel went completely blank. This meant it was not possible to see speed, etc. The multimedia display panel in the center of the dash continued to work fine. The first time this happened last week, the problem resolved itself after the vehicle was turned off for 2 hours. Many others have reported this problem over the past month here: [XXX] I have had this vehicle for more than 3 months and last week was the first time this happened, but it happened again today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: KIA
Mfg Campaign: 11617904
Notice Date: Oct 3, 2024
Recall Date: Oct 3, 2024
Kia America, Inc.
Campaign: 11617904 Other
Oct 3, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

For the second time in a week, the instrument panel went completely blank. This meant it was not possible to see speed, etc. The multimedia display panel in the center of the dash continued to work fine. The first time this happened last week, the problem resolved itself after the vehicle was turned off for 2 hours. Many others have reported this problem over the past month here: [XXX] I have had this vehicle for more than 3 months and last week was the first time this happened, but it happened again today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

For the second time in a week, the instrument panel went completely blank. This meant it was not possible to see speed, etc. The multimedia display panel in the center of the dash continued to work fine. The first time this happened last week, the problem resolved itself after the vehicle was turned off for 2 hours. Many others have reported this problem over the past month here: [XXX] I have had this vehicle for more than 3 months and last week was the first time this happened, but it happened again today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

For the second time in a week, the instrument panel went completely blank. This meant it was not possible to see speed, etc. The multimedia display panel in the center of the dash continued to work fine. The first time this happened last week, the problem resolved itself after the vehicle was turned off for 2 hours. Many others have reported this problem over the past month here: [XXX] I have had this vehicle for more than 3 months and last week was the first time this happened, but it happened again today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: KIA
Mfg Campaign: 11617904
Notice Date: Oct 3, 2024
Recall Date: Oct 3, 2024
Kia America, Inc.
Campaign: 11617968 Other
Oct 3, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The electric dash that shows speed, battery charge level, drive mode, and other safety features (such as camera side mirrors, whether turn signal is on) has gone blank twice. From research online, this appears to be a known issue that can only be resolved by disconnecting the 12v battery or stopping the car and leaving it lock for an extended period of time. This seems like a major safety issue.

Corrective Action:

The electric dash that shows speed, battery charge level, drive mode, and other safety features (such as camera side mirrors, whether turn signal is on) has gone blank twice. From research online, this appears to be a known issue that can only be resolved by disconnecting the 12v battery or stopping the car and leaving it lock for an extended period of time. This seems like a major safety issue.

Additional Notes:

The electric dash that shows speed, battery charge level, drive mode, and other safety features (such as camera side mirrors, whether turn signal is on) has gone blank twice. From research online, this appears to be a known issue that can only be resolved by disconnecting the 12v battery or stopping the car and leaving it lock for an extended period of time. This seems like a major safety issue.

Manufacturer: KIA
Mfg Campaign: 11617968
Notice Date: Oct 3, 2024
Recall Date: Oct 3, 2024
Kia America, Inc.
Campaign: 11617635 Other
Oct 2, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Rear passenger door opens while driving down the road. Has happened over 6 times. Local dealership has not been able to reproduce issue. No one has been in seat when it happens but I do have young kids who sit in this seat (without car seats) and I’m not sure what would happen. I want to report should this be more if a widespread issue.

Corrective Action:

Rear passenger door opens while driving down the road. Has happened over 6 times. Local dealership has not been able to reproduce issue. No one has been in seat when it happens but I do have young kids who sit in this seat (without car seats) and I’m not sure what would happen. I want to report should this be more if a widespread issue.

Additional Notes:

Rear passenger door opens while driving down the road. Has happened over 6 times. Local dealership has not been able to reproduce issue. No one has been in seat when it happens but I do have young kids who sit in this seat (without car seats) and I’m not sure what would happen. I want to report should this be more if a widespread issue.

Manufacturer: KIA
Mfg Campaign: 11617635
Notice Date: Oct 2, 2024
Recall Date: Oct 2, 2024
Kia America, Inc.
Campaign: 11617704 Other
Oct 2, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Twice so far my EV9's main screen and the HUD have gone blank. This leaves me with no way to view my speed, alerts, etc. The only way to fix this, as far as I can tell, is to disconnect the 12V battery for a period of time and then reconnect it. It is extremely dangerous to not know how fast you are driving and to not have any other information, including driver alerts. And the fact that there is no way to reset the system without a great deal of effort (and a 10mm socket wrench) makes this extra hazardous.

Corrective Action:

Twice so far my EV9's main screen and the HUD have gone blank. This leaves me with no way to view my speed, alerts, etc. The only way to fix this, as far as I can tell, is to disconnect the 12V battery for a period of time and then reconnect it. It is extremely dangerous to not know how fast you are driving and to not have any other information, including driver alerts. And the fact that there is no way to reset the system without a great deal of effort (and a 10mm socket wrench) makes this extra hazardous.

Additional Notes:

Twice so far my EV9's main screen and the HUD have gone blank. This leaves me with no way to view my speed, alerts, etc. The only way to fix this, as far as I can tell, is to disconnect the 12V battery for a period of time and then reconnect it. It is extremely dangerous to not know how fast you are driving and to not have any other information, including driver alerts. And the fact that there is no way to reset the system without a great deal of effort (and a 10mm socket wrench) makes this extra hazardous.

Manufacturer: KIA
Mfg Campaign: 11617704
Notice Date: Oct 2, 2024
Recall Date: Oct 2, 2024
Kia America, Inc.
Campaign: 11617526 Other
Oct 1, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Our display/cluster, indicators, sensors, emergency lights stopped working in the middle of the ride. Major safety hazard on highway. Have to turn off the car and wait 30-60 mins for things to start working again. I know this has happened with others and to us before but in that case display stopped working the moment you turn on the car. Can't see the car speed, or any other things on display.

Corrective Action:

Our display/cluster, indicators, sensors, emergency lights stopped working in the middle of the ride. Major safety hazard on highway. Have to turn off the car and wait 30-60 mins for things to start working again. I know this has happened with others and to us before but in that case display stopped working the moment you turn on the car. Can't see the car speed, or any other things on display.

Additional Notes:

Our display/cluster, indicators, sensors, emergency lights stopped working in the middle of the ride. Major safety hazard on highway. Have to turn off the car and wait 30-60 mins for things to start working again. I know this has happened with others and to us before but in that case display stopped working the moment you turn on the car. Can't see the car speed, or any other things on display.

Manufacturer: KIA
Mfg Campaign: 11617526
Notice Date: Oct 1, 2024
Recall Date: Oct 1, 2024

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury