Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC226
Recall Date: Jan 25, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2016-2018 Forte 4-door, Forte Koup 2-door, and 2018-2019 Rio 4-door vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC216
Recall Date: Aug 9, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2018 Forte vehicles equipped with a 2.0L Nu MPI engine. Foreign particles may stick inside the oil pump, which may cause an oil pump failure and engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC210
Recall Date: Apr 13, 2021
Consumer Complaints
167 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Kia Forte. The contact stated while driving 55 MPH, the engine was running unusually rough. The oil warning light was illuminated. In addition, the engine seized. The vehicle was restarted and driven to the residence. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer two days prior to the failure and the dealer confirmed there were metal shavings in the oil pan. The manufacturer was not made aware of the failure. The failure mileage was approximately 163,000.
Corrective Action:
The contact owns a 2018 Kia Forte. The contact stated while driving 55 MPH, the engine was running unusually rough. The oil warning light was illuminated. In addition, the engine seized. The vehicle was restarted and driven to the residence. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer two days prior to the failure and the dealer confirmed there were metal shavings in the oil pan. The manufacturer was not made aware of the failure. The failure mileage was approximately 163,000.
Additional Notes:
The contact owns a 2018 Kia Forte. The contact stated while driving 55 MPH, the engine was running unusually rough. The oil warning light was illuminated. In addition, the engine seized. The vehicle was restarted and driven to the residence. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer two days prior to the failure and the dealer confirmed there were metal shavings in the oil pan. The manufacturer was not made aware of the failure. The failure mileage was approximately 163,000.
Mfg Campaign: 11626721
Recall Date: Nov 21, 2024
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The switch needed to be replaced by kia in prescott valley because it was a recall, they replaced my switch, and a few weeks later now my airbag light is on and they no longer work, and they won't take care of it, the lady proceeded to tell me they didn't replace the switch when I have the proof that they did indeed do it, and now my airbags no longer work, if I get into an accident because they messed it up and my airbags no longer work I will have a lawsuit against them for not wanting to take care of a recall they couldn't do right in the first place.
Corrective Action:
The switch needed to be replaced by kia in prescott valley because it was a recall, they replaced my switch, and a few weeks later now my airbag light is on and they no longer work, and they won't take care of it, the lady proceeded to tell me they didn't replace the switch when I have the proof that they did indeed do it, and now my airbags no longer work, if I get into an accident because they messed it up and my airbags no longer work I will have a lawsuit against them for not wanting to take care of a recall they couldn't do right in the first place.
Additional Notes:
The switch needed to be replaced by kia in prescott valley because it was a recall, they replaced my switch, and a few weeks later now my airbag light is on and they no longer work, and they won't take care of it, the lady proceeded to tell me they didn't replace the switch when I have the proof that they did indeed do it, and now my airbags no longer work, if I get into an accident because they messed it up and my airbags no longer work I will have a lawsuit against them for not wanting to take care of a recall they couldn't do right in the first place.
Mfg Campaign: 11626069
Recall Date: Nov 18, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The left rear blinker light has gone out 4 times in the last 2 years. The most recent replacement for the passenger rear blinker stopped working within 12 hours of replacement. No other lights have needed replacing until the last replacment blinker light had gone out and i became aware that both passenger running tail lights were out, my license plate light on the passenger side is out the white bottom light that's blinks when I lock the car with the key remote is out as well. When looking into what would cause this to happen I came a cross information that is an on going issue that keeps occurring in the same cars with the same make model and year that a recall should or is expected to be done. I have not paid for bulbs to be replaced it's a task car owners can perform now that all lights are not working i will be taking it in to get my vehicle working so it can be driven safely.
Corrective Action:
The left rear blinker light has gone out 4 times in the last 2 years. The most recent replacement for the passenger rear blinker stopped working within 12 hours of replacement. No other lights have needed replacing until the last replacment blinker light had gone out and i became aware that both passenger running tail lights were out, my license plate light on the passenger side is out the white bottom light that's blinks when I lock the car with the key remote is out as well. When looking into what would cause this to happen I came a cross information that is an on going issue that keeps occurring in the same cars with the same make model and year that a recall should or is expected to be done. I have not paid for bulbs to be replaced it's a task car owners can perform now that all lights are not working i will be taking it in to get my vehicle working so it can be driven safely.
Additional Notes:
The left rear blinker light has gone out 4 times in the last 2 years. The most recent replacement for the passenger rear blinker stopped working within 12 hours of replacement. No other lights have needed replacing until the last replacment blinker light had gone out and i became aware that both passenger running tail lights were out, my license plate light on the passenger side is out the white bottom light that's blinks when I lock the car with the key remote is out as well. When looking into what would cause this to happen I came a cross information that is an on going issue that keeps occurring in the same cars with the same make model and year that a recall should or is expected to be done. I have not paid for bulbs to be replaced it's a task car owners can perform now that all lights are not working i will be taking it in to get my vehicle working so it can be driven safely.
Mfg Campaign: 11625127
Recall Date: Nov 14, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Kia Forte. The contact stated that while driving approximately 35 MPH, the vehicle inadvertently stalled and failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the positive(+) battery terminal was faulty and needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2018 Kia Forte. The contact stated that while driving approximately 35 MPH, the vehicle inadvertently stalled and failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the positive(+) battery terminal was faulty and needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2018 Kia Forte. The contact stated that while driving approximately 35 MPH, the vehicle inadvertently stalled and failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the positive(+) battery terminal was faulty and needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 120,000.
Mfg Campaign: 11623630
Recall Date: Nov 5, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I noitce a werid sound the cooling fan was making and car started run different so I turn around came home park it came out few hrs later ND oil spilled on floor and all over the engine
Corrective Action:
I noitce a werid sound the cooling fan was making and car started run different so I turn around came home park it came out few hrs later ND oil spilled on floor and all over the engine
Additional Notes:
I noitce a werid sound the cooling fan was making and car started run different so I turn around came home park it came out few hrs later ND oil spilled on floor and all over the engine
Mfg Campaign: 11613349
Recall Date: Sep 8, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I noitce a werid sound the cooling fan was making and car started run different so I turn around came home park it came out few hrs later ND oil spilled on floor and all over the engine
Corrective Action:
I noitce a werid sound the cooling fan was making and car started run different so I turn around came home park it came out few hrs later ND oil spilled on floor and all over the engine
Additional Notes:
I noitce a werid sound the cooling fan was making and car started run different so I turn around came home park it came out few hrs later ND oil spilled on floor and all over the engine
Mfg Campaign: 11613349
Recall Date: Sep 8, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving car at about 40/mph and suddenly acceleration was lost. Released foot off of gas pedal and reapplied pressure but car continued to lose velocity and came to a full stop. Engine is now unable to turn over and car is completely not functional
Corrective Action:
Driving car at about 40/mph and suddenly acceleration was lost. Released foot off of gas pedal and reapplied pressure but car continued to lose velocity and came to a full stop. Engine is now unable to turn over and car is completely not functional
Additional Notes:
Driving car at about 40/mph and suddenly acceleration was lost. Released foot off of gas pedal and reapplied pressure but car continued to lose velocity and came to a full stop. Engine is now unable to turn over and car is completely not functional
Mfg Campaign: 11608921
Recall Date: Aug 16, 2024
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Driving car at about 40/mph and suddenly acceleration was lost. Released foot off of gas pedal and reapplied pressure but car continued to lose velocity and came to a full stop. Engine is now unable to turn over and car is completely not functional
Corrective Action:
Driving car at about 40/mph and suddenly acceleration was lost. Released foot off of gas pedal and reapplied pressure but car continued to lose velocity and came to a full stop. Engine is now unable to turn over and car is completely not functional
Additional Notes:
Driving car at about 40/mph and suddenly acceleration was lost. Released foot off of gas pedal and reapplied pressure but car continued to lose velocity and came to a full stop. Engine is now unable to turn over and car is completely not functional
Mfg Campaign: 11608921
Recall Date: Aug 16, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 Kia Forte, purchased certified used June 2022, will randomly go into ECO or Sport mode on startup or while the vehicle is in motion. Vehicle is not equipped with Drive Mode control buttons, indicating that ECO/Sport modes are not supposed to be active feature. While I vaguely remember the mode change occurring during previous two years of my ownership, the first noticeable incident in 2024 was of the vehicle going into ECO mode (green indicator light) happen upon startup the morning of 5/26/24. This was noticeable due to the fact that the ECO mode slow down caused me to nearly be rear-ended by a semi while merging onto the freeway. The vehicle remained stuck in ECO mode for several weeks. On the morning of 6/10/24, while driving, vehicle began to sputter/hesitate and ECO light blinked on/off then switched to Sport (yellow indicator light) mode and vehicle surged forward. Vehicle then switched back to ECO mode and it remained in this mode until the morning of 6/13/24, at which point it went into Sport mode upon startup. It went back into Normal mode (no indicator light) upon startup the evening of 6/13/24. Vehicle was inspective by selling dealership 6/15/24 and they could not duplicate the issue nor pull trouble codes. Remained in Normal mode until the evening of 7/15/24, at which point it switched back to ECO mode. Dealership has been notified. It should be known that ECO mode slows down the vehicle response to conserve fuel, Sport mode speeds it up. While these features can be useful when wanted and properly installed with the appropriate controls, the randomness in which these features engage make them a safety hazard, especially considering the control buttons are not installed. Based on NHTSA VIN information the trim package of my vehicle, LX (which KIA America has yet to confirm even though I have made multiple inquiries), Drive mode is an optional feature which was not activated by the original/first owner.
Corrective Action:
2018 Kia Forte, purchased certified used June 2022, will randomly go into ECO or Sport mode on startup or while the vehicle is in motion. Vehicle is not equipped with Drive Mode control buttons, indicating that ECO/Sport modes are not supposed to be active feature. While I vaguely remember the mode change occurring during previous two years of my ownership, the first noticeable incident in 2024 was of the vehicle going into ECO mode (green indicator light) happen upon startup the morning of 5/26/24. This was noticeable due to the fact that the ECO mode slow down caused me to nearly be rear-ended by a semi while merging onto the freeway. The vehicle remained stuck in ECO mode for several weeks. On the morning of 6/10/24, while driving, vehicle began to sputter/hesitate and ECO light blinked on/off then switched to Sport (yellow indicator light) mode and vehicle surged forward. Vehicle then switched back to ECO mode and it remained in this mode until the morning of 6/13/24, at which point it went into Sport mode upon startup. It went back into Normal mode (no indicator light) upon startup the evening of 6/13/24. Vehicle was inspective by selling dealership 6/15/24 and they could not duplicate the issue nor pull trouble codes. Remained in Normal mode until the evening of 7/15/24, at which point it switched back to ECO mode. Dealership has been notified. It should be known that ECO mode slows down the vehicle response to conserve fuel, Sport mode speeds it up. While these features can be useful when wanted and properly installed with the appropriate controls, the randomness in which these features engage make them a safety hazard, especially considering the control buttons are not installed. Based on NHTSA VIN information the trim package of my vehicle, LX (which KIA America has yet to confirm even though I have made multiple inquiries), Drive mode is an optional feature which was not activated by the original/first owner.
Additional Notes:
2018 Kia Forte, purchased certified used June 2022, will randomly go into ECO or Sport mode on startup or while the vehicle is in motion. Vehicle is not equipped with Drive Mode control buttons, indicating that ECO/Sport modes are not supposed to be active feature. While I vaguely remember the mode change occurring during previous two years of my ownership, the first noticeable incident in 2024 was of the vehicle going into ECO mode (green indicator light) happen upon startup the morning of 5/26/24. This was noticeable due to the fact that the ECO mode slow down caused me to nearly be rear-ended by a semi while merging onto the freeway. The vehicle remained stuck in ECO mode for several weeks. On the morning of 6/10/24, while driving, vehicle began to sputter/hesitate and ECO light blinked on/off then switched to Sport (yellow indicator light) mode and vehicle surged forward. Vehicle then switched back to ECO mode and it remained in this mode until the morning of 6/13/24, at which point it went into Sport mode upon startup. It went back into Normal mode (no indicator light) upon startup the evening of 6/13/24. Vehicle was inspective by selling dealership 6/15/24 and they could not duplicate the issue nor pull trouble codes. Remained in Normal mode until the evening of 7/15/24, at which point it switched back to ECO mode. Dealership has been notified. It should be known that ECO mode slows down the vehicle response to conserve fuel, Sport mode speeds it up. While these features can be useful when wanted and properly installed with the appropriate controls, the randomness in which these features engage make them a safety hazard, especially considering the control buttons are not installed. Based on NHTSA VIN information the trim package of my vehicle, LX (which KIA America has yet to confirm even though I have made multiple inquiries), Drive mode is an optional feature which was not activated by the original/first owner.
Mfg Campaign: 11603051
Recall Date: Jul 17, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2018 Kia Forte, purchased certified used June 2022, will randomly go into ECO or Sport mode on startup or while the vehicle is in motion. Vehicle is not equipped with Drive Mode control buttons, indicating that ECO/Sport modes are not supposed to be active feature. While I vaguely remember the mode change occurring during previous two years of my ownership, the first noticeable incident in 2024 was of the vehicle going into ECO mode (green indicator light) happen upon startup the morning of 5/26/24. This was noticeable due to the fact that the ECO mode slow down caused me to nearly be rear-ended by a semi while merging onto the freeway. The vehicle remained stuck in ECO mode for several weeks. On the morning of 6/10/24, while driving, vehicle began to sputter/hesitate and ECO light blinked on/off then switched to Sport (yellow indicator light) mode and vehicle surged forward. Vehicle then switched back to ECO mode and it remained in this mode until the morning of 6/13/24, at which point it went into Sport mode upon startup. It went back into Normal mode (no indicator light) upon startup the evening of 6/13/24. Vehicle was inspective by selling dealership 6/15/24 and they could not duplicate the issue nor pull trouble codes. Remained in Normal mode until the evening of 7/15/24, at which point it switched back to ECO mode. Dealership has been notified. It should be known that ECO mode slows down the vehicle response to conserve fuel, Sport mode speeds it up. While these features can be useful when wanted and properly installed with the appropriate controls, the randomness in which these features engage make them a safety hazard, especially considering the control buttons are not installed. Based on NHTSA VIN information the trim package of my vehicle, LX (which KIA America has yet to confirm even though I have made multiple inquiries), Drive mode is an optional feature which was not activated by the original/first owner.
Corrective Action:
2018 Kia Forte, purchased certified used June 2022, will randomly go into ECO or Sport mode on startup or while the vehicle is in motion. Vehicle is not equipped with Drive Mode control buttons, indicating that ECO/Sport modes are not supposed to be active feature. While I vaguely remember the mode change occurring during previous two years of my ownership, the first noticeable incident in 2024 was of the vehicle going into ECO mode (green indicator light) happen upon startup the morning of 5/26/24. This was noticeable due to the fact that the ECO mode slow down caused me to nearly be rear-ended by a semi while merging onto the freeway. The vehicle remained stuck in ECO mode for several weeks. On the morning of 6/10/24, while driving, vehicle began to sputter/hesitate and ECO light blinked on/off then switched to Sport (yellow indicator light) mode and vehicle surged forward. Vehicle then switched back to ECO mode and it remained in this mode until the morning of 6/13/24, at which point it went into Sport mode upon startup. It went back into Normal mode (no indicator light) upon startup the evening of 6/13/24. Vehicle was inspective by selling dealership 6/15/24 and they could not duplicate the issue nor pull trouble codes. Remained in Normal mode until the evening of 7/15/24, at which point it switched back to ECO mode. Dealership has been notified. It should be known that ECO mode slows down the vehicle response to conserve fuel, Sport mode speeds it up. While these features can be useful when wanted and properly installed with the appropriate controls, the randomness in which these features engage make them a safety hazard, especially considering the control buttons are not installed. Based on NHTSA VIN information the trim package of my vehicle, LX (which KIA America has yet to confirm even though I have made multiple inquiries), Drive mode is an optional feature which was not activated by the original/first owner.
Additional Notes:
2018 Kia Forte, purchased certified used June 2022, will randomly go into ECO or Sport mode on startup or while the vehicle is in motion. Vehicle is not equipped with Drive Mode control buttons, indicating that ECO/Sport modes are not supposed to be active feature. While I vaguely remember the mode change occurring during previous two years of my ownership, the first noticeable incident in 2024 was of the vehicle going into ECO mode (green indicator light) happen upon startup the morning of 5/26/24. This was noticeable due to the fact that the ECO mode slow down caused me to nearly be rear-ended by a semi while merging onto the freeway. The vehicle remained stuck in ECO mode for several weeks. On the morning of 6/10/24, while driving, vehicle began to sputter/hesitate and ECO light blinked on/off then switched to Sport (yellow indicator light) mode and vehicle surged forward. Vehicle then switched back to ECO mode and it remained in this mode until the morning of 6/13/24, at which point it went into Sport mode upon startup. It went back into Normal mode (no indicator light) upon startup the evening of 6/13/24. Vehicle was inspective by selling dealership 6/15/24 and they could not duplicate the issue nor pull trouble codes. Remained in Normal mode until the evening of 7/15/24, at which point it switched back to ECO mode. Dealership has been notified. It should be known that ECO mode slows down the vehicle response to conserve fuel, Sport mode speeds it up. While these features can be useful when wanted and properly installed with the appropriate controls, the randomness in which these features engage make them a safety hazard, especially considering the control buttons are not installed. Based on NHTSA VIN information the trim package of my vehicle, LX (which KIA America has yet to confirm even though I have made multiple inquiries), Drive mode is an optional feature which was not activated by the original/first owner.
Mfg Campaign: 11603051
Recall Date: Jul 17, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 Kia Forte, purchased certified used June 2022, will randomly go into ECO or Sport mode on startup or while the vehicle is in motion. Vehicle is not equipped with Drive Mode control buttons, indicating that ECO/Sport modes are not supposed to be active feature. While I vaguely remember the mode change occurring during previous two years of my ownership, the first noticeable incident in 2024 was of the vehicle going into ECO mode (green indicator light) happen upon startup the morning of 5/26/24. This was noticeable due to the fact that the ECO mode slow down caused me to nearly be rear-ended by a semi while merging onto the freeway. The vehicle remained stuck in ECO mode for several weeks. On the morning of 6/10/24, while driving, vehicle began to sputter/hesitate and ECO light blinked on/off then switched to Sport (yellow indicator light) mode and vehicle surged forward. Vehicle then switched back to ECO mode and it remained in this mode until the morning of 6/13/24, at which point it went into Sport mode upon startup. It went back into Normal mode (no indicator light) upon startup the evening of 6/13/24. Vehicle was inspective by selling dealership 6/15/24 and they could not duplicate the issue nor pull trouble codes. Remained in Normal mode until the evening of 7/15/24, at which point it switched back to ECO mode. Dealership has been notified. It should be known that ECO mode slows down the vehicle response to conserve fuel, Sport mode speeds it up. While these features can be useful when wanted and properly installed with the appropriate controls, the randomness in which these features engage make them a safety hazard, especially considering the control buttons are not installed. Based on NHTSA VIN information the trim package of my vehicle, LX (which KIA America has yet to confirm even though I have made multiple inquiries), Drive mode is an optional feature which was not activated by the original/first owner.
Corrective Action:
2018 Kia Forte, purchased certified used June 2022, will randomly go into ECO or Sport mode on startup or while the vehicle is in motion. Vehicle is not equipped with Drive Mode control buttons, indicating that ECO/Sport modes are not supposed to be active feature. While I vaguely remember the mode change occurring during previous two years of my ownership, the first noticeable incident in 2024 was of the vehicle going into ECO mode (green indicator light) happen upon startup the morning of 5/26/24. This was noticeable due to the fact that the ECO mode slow down caused me to nearly be rear-ended by a semi while merging onto the freeway. The vehicle remained stuck in ECO mode for several weeks. On the morning of 6/10/24, while driving, vehicle began to sputter/hesitate and ECO light blinked on/off then switched to Sport (yellow indicator light) mode and vehicle surged forward. Vehicle then switched back to ECO mode and it remained in this mode until the morning of 6/13/24, at which point it went into Sport mode upon startup. It went back into Normal mode (no indicator light) upon startup the evening of 6/13/24. Vehicle was inspective by selling dealership 6/15/24 and they could not duplicate the issue nor pull trouble codes. Remained in Normal mode until the evening of 7/15/24, at which point it switched back to ECO mode. Dealership has been notified. It should be known that ECO mode slows down the vehicle response to conserve fuel, Sport mode speeds it up. While these features can be useful when wanted and properly installed with the appropriate controls, the randomness in which these features engage make them a safety hazard, especially considering the control buttons are not installed. Based on NHTSA VIN information the trim package of my vehicle, LX (which KIA America has yet to confirm even though I have made multiple inquiries), Drive mode is an optional feature which was not activated by the original/first owner.
Additional Notes:
2018 Kia Forte, purchased certified used June 2022, will randomly go into ECO or Sport mode on startup or while the vehicle is in motion. Vehicle is not equipped with Drive Mode control buttons, indicating that ECO/Sport modes are not supposed to be active feature. While I vaguely remember the mode change occurring during previous two years of my ownership, the first noticeable incident in 2024 was of the vehicle going into ECO mode (green indicator light) happen upon startup the morning of 5/26/24. This was noticeable due to the fact that the ECO mode slow down caused me to nearly be rear-ended by a semi while merging onto the freeway. The vehicle remained stuck in ECO mode for several weeks. On the morning of 6/10/24, while driving, vehicle began to sputter/hesitate and ECO light blinked on/off then switched to Sport (yellow indicator light) mode and vehicle surged forward. Vehicle then switched back to ECO mode and it remained in this mode until the morning of 6/13/24, at which point it went into Sport mode upon startup. It went back into Normal mode (no indicator light) upon startup the evening of 6/13/24. Vehicle was inspective by selling dealership 6/15/24 and they could not duplicate the issue nor pull trouble codes. Remained in Normal mode until the evening of 7/15/24, at which point it switched back to ECO mode. Dealership has been notified. It should be known that ECO mode slows down the vehicle response to conserve fuel, Sport mode speeds it up. While these features can be useful when wanted and properly installed with the appropriate controls, the randomness in which these features engage make them a safety hazard, especially considering the control buttons are not installed. Based on NHTSA VIN information the trim package of my vehicle, LX (which KIA America has yet to confirm even though I have made multiple inquiries), Drive mode is an optional feature which was not activated by the original/first owner.
Mfg Campaign: 11603051
Recall Date: Jul 17, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on, engine started vibrating while driving on highway and lost power. Could not continue driving, vehicle was towed to service workshop.
Corrective Action:
Check engine light came on, engine started vibrating while driving on highway and lost power. Could not continue driving, vehicle was towed to service workshop.
Additional Notes:
Check engine light came on, engine started vibrating while driving on highway and lost power. Could not continue driving, vehicle was towed to service workshop.
Mfg Campaign: 11598552
Recall Date: Jul 3, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My traction control light is coming on. It stops the transmission from working while I'm driving down the road at 55 miles an hour an the car stalls. And I have to restart the car. Sometimes the light will go off. Sometimes it wont for a while have to let car sit with the engine off but I have to shut the car down. And then start it back up. This is an accident waiting to happen. Sometimes this happens 7 times a day.And usually it's when i'm on about going 55 or 60 on a beltway was almost hit twice mechanic don't know what wrong no codes
Corrective Action:
My traction control light is coming on. It stops the transmission from working while I'm driving down the road at 55 miles an hour an the car stalls. And I have to restart the car. Sometimes the light will go off. Sometimes it wont for a while have to let car sit with the engine off but I have to shut the car down. And then start it back up. This is an accident waiting to happen. Sometimes this happens 7 times a day.And usually it's when i'm on about going 55 or 60 on a beltway was almost hit twice mechanic don't know what wrong no codes
Additional Notes:
My traction control light is coming on. It stops the transmission from working while I'm driving down the road at 55 miles an hour an the car stalls. And I have to restart the car. Sometimes the light will go off. Sometimes it wont for a while have to let car sit with the engine off but I have to shut the car down. And then start it back up. This is an accident waiting to happen. Sometimes this happens 7 times a day.And usually it's when i'm on about going 55 or 60 on a beltway was almost hit twice mechanic don't know what wrong no codes
Mfg Campaign: 11596732
Recall Date: Jun 26, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My traction control light is coming on. It stops the transmission from working while I'm driving down the road at 55 miles an hour an the car stalls. And I have to restart the car. Sometimes the light will go off. Sometimes it wont for a while have to let car sit with the engine off but I have to shut the car down. And then start it back up. This is an accident waiting to happen. Sometimes this happens 7 times a day.And usually it's when i'm on about going 55 or 60 on a beltway was almost hit twice mechanic don't know what wrong no codes
Corrective Action:
My traction control light is coming on. It stops the transmission from working while I'm driving down the road at 55 miles an hour an the car stalls. And I have to restart the car. Sometimes the light will go off. Sometimes it wont for a while have to let car sit with the engine off but I have to shut the car down. And then start it back up. This is an accident waiting to happen. Sometimes this happens 7 times a day.And usually it's when i'm on about going 55 or 60 on a beltway was almost hit twice mechanic don't know what wrong no codes
Additional Notes:
My traction control light is coming on. It stops the transmission from working while I'm driving down the road at 55 miles an hour an the car stalls. And I have to restart the car. Sometimes the light will go off. Sometimes it wont for a while have to let car sit with the engine off but I have to shut the car down. And then start it back up. This is an accident waiting to happen. Sometimes this happens 7 times a day.And usually it's when i'm on about going 55 or 60 on a beltway was almost hit twice mechanic don't know what wrong no codes
Mfg Campaign: 11596732
Recall Date: Jun 26, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My traction control light is coming on. It stops the transmission from working while I'm driving down the road at 55 miles an hour an the car stalls. And I have to restart the car. Sometimes the light will go off. Sometimes it wont for a while have to let car sit with the engine off but I have to shut the car down. And then start it back up. This is an accident waiting to happen. Sometimes this happens 7 times a day.And usually it's when i'm on about going 55 or 60 on a beltway was almost hit twice mechanic don't know what wrong no codes
Corrective Action:
My traction control light is coming on. It stops the transmission from working while I'm driving down the road at 55 miles an hour an the car stalls. And I have to restart the car. Sometimes the light will go off. Sometimes it wont for a while have to let car sit with the engine off but I have to shut the car down. And then start it back up. This is an accident waiting to happen. Sometimes this happens 7 times a day.And usually it's when i'm on about going 55 or 60 on a beltway was almost hit twice mechanic don't know what wrong no codes
Additional Notes:
My traction control light is coming on. It stops the transmission from working while I'm driving down the road at 55 miles an hour an the car stalls. And I have to restart the car. Sometimes the light will go off. Sometimes it wont for a while have to let car sit with the engine off but I have to shut the car down. And then start it back up. This is an accident waiting to happen. Sometimes this happens 7 times a day.And usually it's when i'm on about going 55 or 60 on a beltway was almost hit twice mechanic don't know what wrong no codes
Mfg Campaign: 11596732
Recall Date: Jun 26, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Kia Forte. The contact stated that while the vehicle was running, the check engine warning light illuminated. There was an abnormally loud roaring sound detected while accelerating. While depressing the accelerator pedal, the vehicle was slow to respond while shifting or reversing. The contact stated that the vehicle failed to shift to second gear. The vehicle was taken to an independent mechanic, who determined that the failure was due to the electrical solenoid, P337, shift valve, and transmission. The contact called the local dealer, where an appointment was scheduled; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 143,000.
Corrective Action:
The contact owns a 2018 Kia Forte. The contact stated that while the vehicle was running, the check engine warning light illuminated. There was an abnormally loud roaring sound detected while accelerating. While depressing the accelerator pedal, the vehicle was slow to respond while shifting or reversing. The contact stated that the vehicle failed to shift to second gear. The vehicle was taken to an independent mechanic, who determined that the failure was due to the electrical solenoid, P337, shift valve, and transmission. The contact called the local dealer, where an appointment was scheduled; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 143,000.
Additional Notes:
The contact owns a 2018 Kia Forte. The contact stated that while the vehicle was running, the check engine warning light illuminated. There was an abnormally loud roaring sound detected while accelerating. While depressing the accelerator pedal, the vehicle was slow to respond while shifting or reversing. The contact stated that the vehicle failed to shift to second gear. The vehicle was taken to an independent mechanic, who determined that the failure was due to the electrical solenoid, P337, shift valve, and transmission. The contact called the local dealer, where an appointment was scheduled; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 143,000.
Mfg Campaign: 11596437
Recall Date: Jun 25, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Kia Forte. The contact stated that while the vehicle was running, the check engine warning light illuminated. There was an abnormally loud roaring sound detected while accelerating. While depressing the accelerator pedal, the vehicle was slow to respond while shifting or reversing. The contact stated that the vehicle failed to shift to second gear. The vehicle was taken to an independent mechanic, who determined that the failure was due to the electrical solenoid, P337, shift valve, and transmission. The contact called the local dealer, where an appointment was scheduled; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 143,000.
Corrective Action:
The contact owns a 2018 Kia Forte. The contact stated that while the vehicle was running, the check engine warning light illuminated. There was an abnormally loud roaring sound detected while accelerating. While depressing the accelerator pedal, the vehicle was slow to respond while shifting or reversing. The contact stated that the vehicle failed to shift to second gear. The vehicle was taken to an independent mechanic, who determined that the failure was due to the electrical solenoid, P337, shift valve, and transmission. The contact called the local dealer, where an appointment was scheduled; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 143,000.
Additional Notes:
The contact owns a 2018 Kia Forte. The contact stated that while the vehicle was running, the check engine warning light illuminated. There was an abnormally loud roaring sound detected while accelerating. While depressing the accelerator pedal, the vehicle was slow to respond while shifting or reversing. The contact stated that the vehicle failed to shift to second gear. The vehicle was taken to an independent mechanic, who determined that the failure was due to the electrical solenoid, P337, shift valve, and transmission. The contact called the local dealer, where an appointment was scheduled; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 143,000.
Mfg Campaign: 11596437
Recall Date: Jun 25, 2024
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Kia Forte. The contact stated that while the vehicle was parked and turned off, the trunk door erroneously opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 33,500.
Corrective Action:
The contact owns a 2018 Kia Forte. The contact stated that while the vehicle was parked and turned off, the trunk door erroneously opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 33,500.
Additional Notes:
The contact owns a 2018 Kia Forte. The contact stated that while the vehicle was parked and turned off, the trunk door erroneously opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 33,500.
Mfg Campaign: 11585280
Recall Date: Apr 25, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1945 Credit one: 65 Nordstrom: 116 Taxes: 133 Discover: 148 Care credit: 54 Cap: 60 (small) Cap: 187 (big) *75* 2018 Kia Forte was brought to a Kia Dealership within standard time frame since release of Ignition Coil recall to remedy said issue (released recall dated: 2020). Ignition Coil has since went out, resulting in the 2018 Kia Forte being brought back to the [same] Kia Dealership for the [same] repair. Kia Dealership has stated the Ignition Coil that was placed in 2018 Kia Forte is not “under warranty”, and full market value price plus diagnostic, and labor is warranted. It appears the mileage of when the original 2020 Ignition Coil repair was complete, is “coincidentally” the exact mileage the Ignition Coil went out again (20k miles). Assuming the Ignition Coil used to remedy said recall back in 2020 is faulty; as Ignition Coils should last within 80k-110k miles. Thus, should not be the financial burden or responsibility of the consumer.
Corrective Action:
1945 Credit one: 65 Nordstrom: 116 Taxes: 133 Discover: 148 Care credit: 54 Cap: 60 (small) Cap: 187 (big) *75* 2018 Kia Forte was brought to a Kia Dealership within standard time frame since release of Ignition Coil recall to remedy said issue (released recall dated: 2020). Ignition Coil has since went out, resulting in the 2018 Kia Forte being brought back to the [same] Kia Dealership for the [same] repair. Kia Dealership has stated the Ignition Coil that was placed in 2018 Kia Forte is not “under warranty”, and full market value price plus diagnostic, and labor is warranted. It appears the mileage of when the original 2020 Ignition Coil repair was complete, is “coincidentally” the exact mileage the Ignition Coil went out again (20k miles). Assuming the Ignition Coil used to remedy said recall back in 2020 is faulty; as Ignition Coils should last within 80k-110k miles. Thus, should not be the financial burden or responsibility of the consumer.
Additional Notes:
1945 Credit one: 65 Nordstrom: 116 Taxes: 133 Discover: 148 Care credit: 54 Cap: 60 (small) Cap: 187 (big) *75* 2018 Kia Forte was brought to a Kia Dealership within standard time frame since release of Ignition Coil recall to remedy said issue (released recall dated: 2020). Ignition Coil has since went out, resulting in the 2018 Kia Forte being brought back to the [same] Kia Dealership for the [same] repair. Kia Dealership has stated the Ignition Coil that was placed in 2018 Kia Forte is not “under warranty”, and full market value price plus diagnostic, and labor is warranted. It appears the mileage of when the original 2020 Ignition Coil repair was complete, is “coincidentally” the exact mileage the Ignition Coil went out again (20k miles). Assuming the Ignition Coil used to remedy said recall back in 2020 is faulty; as Ignition Coils should last within 80k-110k miles. Thus, should not be the financial burden or responsibility of the consumer.
Mfg Campaign: 11584226
Recall Date: Apr 20, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
1945 Credit one: 65 Nordstrom: 116 Taxes: 133 Discover: 148 Care credit: 54 Cap: 60 (small) Cap: 187 (big) *75* 2018 Kia Forte was brought to a Kia Dealership within standard time frame since release of Ignition Coil recall to remedy said issue (released recall dated: 2020). Ignition Coil has since went out, resulting in the 2018 Kia Forte being brought back to the [same] Kia Dealership for the [same] repair. Kia Dealership has stated the Ignition Coil that was placed in 2018 Kia Forte is not “under warranty”, and full market value price plus diagnostic, and labor is warranted. It appears the mileage of when the original 2020 Ignition Coil repair was complete, is “coincidentally” the exact mileage the Ignition Coil went out again (20k miles). Assuming the Ignition Coil used to remedy said recall back in 2020 is faulty; as Ignition Coils should last within 80k-110k miles. Thus, should not be the financial burden or responsibility of the consumer.
Corrective Action:
1945 Credit one: 65 Nordstrom: 116 Taxes: 133 Discover: 148 Care credit: 54 Cap: 60 (small) Cap: 187 (big) *75* 2018 Kia Forte was brought to a Kia Dealership within standard time frame since release of Ignition Coil recall to remedy said issue (released recall dated: 2020). Ignition Coil has since went out, resulting in the 2018 Kia Forte being brought back to the [same] Kia Dealership for the [same] repair. Kia Dealership has stated the Ignition Coil that was placed in 2018 Kia Forte is not “under warranty”, and full market value price plus diagnostic, and labor is warranted. It appears the mileage of when the original 2020 Ignition Coil repair was complete, is “coincidentally” the exact mileage the Ignition Coil went out again (20k miles). Assuming the Ignition Coil used to remedy said recall back in 2020 is faulty; as Ignition Coils should last within 80k-110k miles. Thus, should not be the financial burden or responsibility of the consumer.
Additional Notes:
1945 Credit one: 65 Nordstrom: 116 Taxes: 133 Discover: 148 Care credit: 54 Cap: 60 (small) Cap: 187 (big) *75* 2018 Kia Forte was brought to a Kia Dealership within standard time frame since release of Ignition Coil recall to remedy said issue (released recall dated: 2020). Ignition Coil has since went out, resulting in the 2018 Kia Forte being brought back to the [same] Kia Dealership for the [same] repair. Kia Dealership has stated the Ignition Coil that was placed in 2018 Kia Forte is not “under warranty”, and full market value price plus diagnostic, and labor is warranted. It appears the mileage of when the original 2020 Ignition Coil repair was complete, is “coincidentally” the exact mileage the Ignition Coil went out again (20k miles). Assuming the Ignition Coil used to remedy said recall back in 2020 is faulty; as Ignition Coils should last within 80k-110k miles. Thus, should not be the financial burden or responsibility of the consumer.
Mfg Campaign: 11584226
Recall Date: Apr 20, 2024
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