Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2019 Forte vehicles. The left front axle driveshaft may not have been heat-treated, which can cause it to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC195
Recall Date: Aug 5, 2020
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2019 Kia Forte vehicles equipped with LED headlights. The headlights may not have been manufactured with the correct low beam aiming. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC171
Recall Date: Oct 31, 2018
Consumer Complaints
176 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It has been a reoccurring problem where the car will suddenly shut off in the middle of driving. I have already taken it to Kia 4 times and the problem has not been fixed. There is a creaking noise and when I specifically turn left, it will trigger the oil light and it will flash. Recently, it has not been starting. It has definitely put my life and other at risk but I have no choice but to drive it because of work and school.
Corrective Action:
It has been a reoccurring problem where the car will suddenly shut off in the middle of driving. I have already taken it to Kia 4 times and the problem has not been fixed. There is a creaking noise and when I specifically turn left, it will trigger the oil light and it will flash. Recently, it has not been starting. It has definitely put my life and other at risk but I have no choice but to drive it because of work and school.
Additional Notes:
It has been a reoccurring problem where the car will suddenly shut off in the middle of driving. I have already taken it to Kia 4 times and the problem has not been fixed. There is a creaking noise and when I specifically turn left, it will trigger the oil light and it will flash. Recently, it has not been starting. It has definitely put my life and other at risk but I have no choice but to drive it because of work and school.
Mfg Campaign: 11503107
Recall Date: Jan 23, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
It has been a reoccurring problem where the car will suddenly shut off in the middle of driving. I have already taken it to Kia 4 times and the problem has not been fixed. There is a creaking noise and when I specifically turn left, it will trigger the oil light and it will flash. Recently, it has not been starting. It has definitely put my life and other at risk but I have no choice but to drive it because of work and school.
Corrective Action:
It has been a reoccurring problem where the car will suddenly shut off in the middle of driving. I have already taken it to Kia 4 times and the problem has not been fixed. There is a creaking noise and when I specifically turn left, it will trigger the oil light and it will flash. Recently, it has not been starting. It has definitely put my life and other at risk but I have no choice but to drive it because of work and school.
Additional Notes:
It has been a reoccurring problem where the car will suddenly shut off in the middle of driving. I have already taken it to Kia 4 times and the problem has not been fixed. There is a creaking noise and when I specifically turn left, it will trigger the oil light and it will flash. Recently, it has not been starting. It has definitely put my life and other at risk but I have no choice but to drive it because of work and school.
Mfg Campaign: 11503107
Recall Date: Jan 23, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My KIA Forte engine suddenly seized at 112,548 miles. This was verified by a personal mechanic as well at a KIA dealership service department. There were no notifications or warning lamps alerting of any potential problems with this engine or any other car part at all. This car was bought brand new and serviced oil changes were made on time only using full synthetic oil. Luckily for me this happen while I was on my driveway and not on the road.
Corrective Action:
My KIA Forte engine suddenly seized at 112,548 miles. This was verified by a personal mechanic as well at a KIA dealership service department. There were no notifications or warning lamps alerting of any potential problems with this engine or any other car part at all. This car was bought brand new and serviced oil changes were made on time only using full synthetic oil. Luckily for me this happen while I was on my driveway and not on the road.
Additional Notes:
My KIA Forte engine suddenly seized at 112,548 miles. This was verified by a personal mechanic as well at a KIA dealership service department. There were no notifications or warning lamps alerting of any potential problems with this engine or any other car part at all. This car was bought brand new and serviced oil changes were made on time only using full synthetic oil. Luckily for me this happen while I was on my driveway and not on the road.
Mfg Campaign: 11502743
Recall Date: Jan 20, 2023
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Air bags did not deploy during car accident. I sustained severe injuries to the face. Puncture wound to jaw, forehead laceration to skull, spinal cord damage, and fractured ribs. Unknown if problem has been reproduced or confirmed by dealership. Car was totaled not sure if it’s available for inspection. Vehicle is being investigated by insurance and police did complete a report. Check forward avoidance assist system.
Corrective Action:
Air bags did not deploy during car accident. I sustained severe injuries to the face. Puncture wound to jaw, forehead laceration to skull, spinal cord damage, and fractured ribs. Unknown if problem has been reproduced or confirmed by dealership. Car was totaled not sure if it’s available for inspection. Vehicle is being investigated by insurance and police did complete a report. Check forward avoidance assist system.
Additional Notes:
Air bags did not deploy during car accident. I sustained severe injuries to the face. Puncture wound to jaw, forehead laceration to skull, spinal cord damage, and fractured ribs. Unknown if problem has been reproduced or confirmed by dealership. Car was totaled not sure if it’s available for inspection. Vehicle is being investigated by insurance and police did complete a report. Check forward avoidance assist system.
Mfg Campaign: 11502550
Recall Date: Jan 19, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward Collision Obstruction light keeps popping on while driving very randomly steering sometimes doesn’t work and brakes sometimes don’t work all very random sometimes car is completely fine sometimes it’s not… it’s very scary I haven’t taken it in to be inspected yet. Headlight fail light keeps turning on and off as well
Corrective Action:
Forward Collision Obstruction light keeps popping on while driving very randomly steering sometimes doesn’t work and brakes sometimes don’t work all very random sometimes car is completely fine sometimes it’s not… it’s very scary I haven’t taken it in to be inspected yet. Headlight fail light keeps turning on and off as well
Additional Notes:
Forward Collision Obstruction light keeps popping on while driving very randomly steering sometimes doesn’t work and brakes sometimes don’t work all very random sometimes car is completely fine sometimes it’s not… it’s very scary I haven’t taken it in to be inspected yet. Headlight fail light keeps turning on and off as well
Mfg Campaign: 11495254
Recall Date: Nov 29, 2022
Kia America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Forward Collision Obstruction light keeps popping on while driving very randomly steering sometimes doesn’t work and brakes sometimes don’t work all very random sometimes car is completely fine sometimes it’s not… it’s very scary I haven’t taken it in to be inspected yet. Headlight fail light keeps turning on and off as well
Corrective Action:
Forward Collision Obstruction light keeps popping on while driving very randomly steering sometimes doesn’t work and brakes sometimes don’t work all very random sometimes car is completely fine sometimes it’s not… it’s very scary I haven’t taken it in to be inspected yet. Headlight fail light keeps turning on and off as well
Additional Notes:
Forward Collision Obstruction light keeps popping on while driving very randomly steering sometimes doesn’t work and brakes sometimes don’t work all very random sometimes car is completely fine sometimes it’s not… it’s very scary I haven’t taken it in to be inspected yet. Headlight fail light keeps turning on and off as well
Mfg Campaign: 11495254
Recall Date: Nov 29, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Forward Collision Obstruction light keeps popping on while driving very randomly steering sometimes doesn’t work and brakes sometimes don’t work all very random sometimes car is completely fine sometimes it’s not… it’s very scary I haven’t taken it in to be inspected yet. Headlight fail light keeps turning on and off as well
Corrective Action:
Forward Collision Obstruction light keeps popping on while driving very randomly steering sometimes doesn’t work and brakes sometimes don’t work all very random sometimes car is completely fine sometimes it’s not… it’s very scary I haven’t taken it in to be inspected yet. Headlight fail light keeps turning on and off as well
Additional Notes:
Forward Collision Obstruction light keeps popping on while driving very randomly steering sometimes doesn’t work and brakes sometimes don’t work all very random sometimes car is completely fine sometimes it’s not… it’s very scary I haven’t taken it in to be inspected yet. Headlight fail light keeps turning on and off as well
Mfg Campaign: 11495254
Recall Date: Nov 29, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Hesitates to start. Spudders when in drive “D”. Must drive in “S” sport to stop the spuddering.
Corrective Action:
Hesitates to start. Spudders when in drive “D”. Must drive in “S” sport to stop the spuddering.
Additional Notes:
Hesitates to start. Spudders when in drive “D”. Must drive in “S” sport to stop the spuddering.
Mfg Campaign: 11488518
Recall Date: Oct 9, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The car I currently have was recalled in 2020 one year before I brought the car . For POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT . I could have been in a really bad car accident September 18 . My car completely shut off while I was making a right turn right in the middle of the street won’t start just dead . I had to push my car to the nearest store so I can get it towed ! . The dealership sold me this car probably not knowing it was recalled That’s a safety issue
Corrective Action:
The car I currently have was recalled in 2020 one year before I brought the car . For POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT . I could have been in a really bad car accident September 18 . My car completely shut off while I was making a right turn right in the middle of the street won’t start just dead . I had to push my car to the nearest store so I can get it towed ! . The dealership sold me this car probably not knowing it was recalled That’s a safety issue
Additional Notes:
The car I currently have was recalled in 2020 one year before I brought the car . For POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT . I could have been in a really bad car accident September 18 . My car completely shut off while I was making a right turn right in the middle of the street won’t start just dead . I had to push my car to the nearest store so I can get it towed ! . The dealership sold me this car probably not knowing it was recalled That’s a safety issue
Mfg Campaign: 11486658
Recall Date: Sep 27, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Kia Forte. The contact stated upon starting the vehicle, the message "Check Brake Lights" displayed. The contact stated that the failure had been reoccurring while driving. However, upon inspecting the brake lights, her father noticed that the brake lights were operating as designed. The contact stated after her mother had parked the vehicle, her father inspected the brake lights for a second time and noticed that the brake lights had failed and the brake light bulbs had melted. An unknown dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,100.
Corrective Action:
The contact owns a 2019 Kia Forte. The contact stated upon starting the vehicle, the message "Check Brake Lights" displayed. The contact stated that the failure had been reoccurring while driving. However, upon inspecting the brake lights, her father noticed that the brake lights were operating as designed. The contact stated after her mother had parked the vehicle, her father inspected the brake lights for a second time and noticed that the brake lights had failed and the brake light bulbs had melted. An unknown dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,100.
Additional Notes:
The contact owns a 2019 Kia Forte. The contact stated upon starting the vehicle, the message "Check Brake Lights" displayed. The contact stated that the failure had been reoccurring while driving. However, upon inspecting the brake lights, her father noticed that the brake lights were operating as designed. The contact stated after her mother had parked the vehicle, her father inspected the brake lights for a second time and noticed that the brake lights had failed and the brake light bulbs had melted. An unknown dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,100.
Mfg Campaign: 11475167
Recall Date: Jul 21, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS:BULBS
Potential Consequences:
The contact owns a 2019 Kia Forte. The contact stated upon starting the vehicle, the message "Check Brake Lights" displayed. The contact stated that the failure had been reoccurring while driving. However, upon inspecting the brake lights, her father noticed that the brake lights were operating as designed. The contact stated after her mother had parked the vehicle, her father inspected the brake lights for a second time and noticed that the brake lights had failed and the brake light bulbs had melted. An unknown dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,100.
Corrective Action:
The contact owns a 2019 Kia Forte. The contact stated upon starting the vehicle, the message "Check Brake Lights" displayed. The contact stated that the failure had been reoccurring while driving. However, upon inspecting the brake lights, her father noticed that the brake lights were operating as designed. The contact stated after her mother had parked the vehicle, her father inspected the brake lights for a second time and noticed that the brake lights had failed and the brake light bulbs had melted. An unknown dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,100.
Additional Notes:
The contact owns a 2019 Kia Forte. The contact stated upon starting the vehicle, the message "Check Brake Lights" displayed. The contact stated that the failure had been reoccurring while driving. However, upon inspecting the brake lights, her father noticed that the brake lights were operating as designed. The contact stated after her mother had parked the vehicle, her father inspected the brake lights for a second time and noticed that the brake lights had failed and the brake light bulbs had melted. An unknown dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,100.
Mfg Campaign: 11475167
Recall Date: Jul 21, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
car was stolen 04/18/2022 took thief's less then 2 minutes to take vehicle
Corrective Action:
car was stolen 04/18/2022 took thief's less then 2 minutes to take vehicle
Additional Notes:
car was stolen 04/18/2022 took thief's less then 2 minutes to take vehicle
Mfg Campaign: 11466815
Recall Date: May 31, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The transmission failed while on the interstate/freeway while trying to merge into traffic. The vehicle lost power and would not accelerate even though the engine was revving up in RPMs. The vehicle is available. The transmission was replaced with a "Refurbished Transmission" through Warranty by KIA. Two days later the car began jerking and the check engine light came on. The vehicle was returned to the Dealership. The car was then returned to me, the owner, only to have the Check Engine light come back on, so the car was returned a third time for "Transmission" related issues. The vehicle in question has been at the dealership for over two months as the Dealership tells me that they are going "back and forth with KIA Techline" to figure out the issue. The initial Transmission failure was confirmed by the KIA Technicians and reproduced prior to the "Refurbished" transmission being put in. The vehicle and component have been inspected by the KIA Technicians who say they cannot solve the issue and are currently working with KIA Techline to solve the issue. The only prior symptoms were briefs moments of hesitation in acceleration from the vehicle when on the interstate/freeway. This series of events began at the beginning of December 2021 and the vehicle is still in the shop as of April 3, 2022.
Corrective Action:
The transmission failed while on the interstate/freeway while trying to merge into traffic. The vehicle lost power and would not accelerate even though the engine was revving up in RPMs. The vehicle is available. The transmission was replaced with a "Refurbished Transmission" through Warranty by KIA. Two days later the car began jerking and the check engine light came on. The vehicle was returned to the Dealership. The car was then returned to me, the owner, only to have the Check Engine light come back on, so the car was returned a third time for "Transmission" related issues. The vehicle in question has been at the dealership for over two months as the Dealership tells me that they are going "back and forth with KIA Techline" to figure out the issue. The initial Transmission failure was confirmed by the KIA Technicians and reproduced prior to the "Refurbished" transmission being put in. The vehicle and component have been inspected by the KIA Technicians who say they cannot solve the issue and are currently working with KIA Techline to solve the issue. The only prior symptoms were briefs moments of hesitation in acceleration from the vehicle when on the interstate/freeway. This series of events began at the beginning of December 2021 and the vehicle is still in the shop as of April 3, 2022.
Additional Notes:
The transmission failed while on the interstate/freeway while trying to merge into traffic. The vehicle lost power and would not accelerate even though the engine was revving up in RPMs. The vehicle is available. The transmission was replaced with a "Refurbished Transmission" through Warranty by KIA. Two days later the car began jerking and the check engine light came on. The vehicle was returned to the Dealership. The car was then returned to me, the owner, only to have the Check Engine light come back on, so the car was returned a third time for "Transmission" related issues. The vehicle in question has been at the dealership for over two months as the Dealership tells me that they are going "back and forth with KIA Techline" to figure out the issue. The initial Transmission failure was confirmed by the KIA Technicians and reproduced prior to the "Refurbished" transmission being put in. The vehicle and component have been inspected by the KIA Technicians who say they cannot solve the issue and are currently working with KIA Techline to solve the issue. The only prior symptoms were briefs moments of hesitation in acceleration from the vehicle when on the interstate/freeway. This series of events began at the beginning of December 2021 and the vehicle is still in the shop as of April 3, 2022.
Mfg Campaign: 11459467
Recall Date: Apr 3, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission failed while on the interstate/freeway while trying to merge into traffic. The vehicle lost power and would not accelerate even though the engine was revving up in RPMs. The vehicle is available. The transmission was replaced with a "Refurbished Transmission" through Warranty by KIA. Two days later the car began jerking and the check engine light came on. The vehicle was returned to the Dealership. The car was then returned to me, the owner, only to have the Check Engine light come back on, so the car was returned a third time for "Transmission" related issues. The vehicle in question has been at the dealership for over two months as the Dealership tells me that they are going "back and forth with KIA Techline" to figure out the issue. The initial Transmission failure was confirmed by the KIA Technicians and reproduced prior to the "Refurbished" transmission being put in. The vehicle and component have been inspected by the KIA Technicians who say they cannot solve the issue and are currently working with KIA Techline to solve the issue. The only prior symptoms were briefs moments of hesitation in acceleration from the vehicle when on the interstate/freeway. This series of events began at the beginning of December 2021 and the vehicle is still in the shop as of April 3, 2022.
Corrective Action:
The transmission failed while on the interstate/freeway while trying to merge into traffic. The vehicle lost power and would not accelerate even though the engine was revving up in RPMs. The vehicle is available. The transmission was replaced with a "Refurbished Transmission" through Warranty by KIA. Two days later the car began jerking and the check engine light came on. The vehicle was returned to the Dealership. The car was then returned to me, the owner, only to have the Check Engine light come back on, so the car was returned a third time for "Transmission" related issues. The vehicle in question has been at the dealership for over two months as the Dealership tells me that they are going "back and forth with KIA Techline" to figure out the issue. The initial Transmission failure was confirmed by the KIA Technicians and reproduced prior to the "Refurbished" transmission being put in. The vehicle and component have been inspected by the KIA Technicians who say they cannot solve the issue and are currently working with KIA Techline to solve the issue. The only prior symptoms were briefs moments of hesitation in acceleration from the vehicle when on the interstate/freeway. This series of events began at the beginning of December 2021 and the vehicle is still in the shop as of April 3, 2022.
Additional Notes:
The transmission failed while on the interstate/freeway while trying to merge into traffic. The vehicle lost power and would not accelerate even though the engine was revving up in RPMs. The vehicle is available. The transmission was replaced with a "Refurbished Transmission" through Warranty by KIA. Two days later the car began jerking and the check engine light came on. The vehicle was returned to the Dealership. The car was then returned to me, the owner, only to have the Check Engine light come back on, so the car was returned a third time for "Transmission" related issues. The vehicle in question has been at the dealership for over two months as the Dealership tells me that they are going "back and forth with KIA Techline" to figure out the issue. The initial Transmission failure was confirmed by the KIA Technicians and reproduced prior to the "Refurbished" transmission being put in. The vehicle and component have been inspected by the KIA Technicians who say they cannot solve the issue and are currently working with KIA Techline to solve the issue. The only prior symptoms were briefs moments of hesitation in acceleration from the vehicle when on the interstate/freeway. This series of events began at the beginning of December 2021 and the vehicle is still in the shop as of April 3, 2022.
Mfg Campaign: 11459467
Recall Date: Apr 3, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The transmission failed while on the interstate/freeway while trying to merge into traffic. The vehicle lost power and would not accelerate even though the engine was revving up in RPMs. The vehicle is available. The transmission was replaced with a "Refurbished Transmission" through Warranty by KIA. Two days later the car began jerking and the check engine light came on. The vehicle was returned to the Dealership. The car was then returned to me, the owner, only to have the Check Engine light come back on, so the car was returned a third time for "Transmission" related issues. The vehicle in question has been at the dealership for over two months as the Dealership tells me that they are going "back and forth with KIA Techline" to figure out the issue. The initial Transmission failure was confirmed by the KIA Technicians and reproduced prior to the "Refurbished" transmission being put in. The vehicle and component have been inspected by the KIA Technicians who say they cannot solve the issue and are currently working with KIA Techline to solve the issue. The only prior symptoms were briefs moments of hesitation in acceleration from the vehicle when on the interstate/freeway. This series of events began at the beginning of December 2021 and the vehicle is still in the shop as of April 3, 2022.
Corrective Action:
The transmission failed while on the interstate/freeway while trying to merge into traffic. The vehicle lost power and would not accelerate even though the engine was revving up in RPMs. The vehicle is available. The transmission was replaced with a "Refurbished Transmission" through Warranty by KIA. Two days later the car began jerking and the check engine light came on. The vehicle was returned to the Dealership. The car was then returned to me, the owner, only to have the Check Engine light come back on, so the car was returned a third time for "Transmission" related issues. The vehicle in question has been at the dealership for over two months as the Dealership tells me that they are going "back and forth with KIA Techline" to figure out the issue. The initial Transmission failure was confirmed by the KIA Technicians and reproduced prior to the "Refurbished" transmission being put in. The vehicle and component have been inspected by the KIA Technicians who say they cannot solve the issue and are currently working with KIA Techline to solve the issue. The only prior symptoms were briefs moments of hesitation in acceleration from the vehicle when on the interstate/freeway. This series of events began at the beginning of December 2021 and the vehicle is still in the shop as of April 3, 2022.
Additional Notes:
The transmission failed while on the interstate/freeway while trying to merge into traffic. The vehicle lost power and would not accelerate even though the engine was revving up in RPMs. The vehicle is available. The transmission was replaced with a "Refurbished Transmission" through Warranty by KIA. Two days later the car began jerking and the check engine light came on. The vehicle was returned to the Dealership. The car was then returned to me, the owner, only to have the Check Engine light come back on, so the car was returned a third time for "Transmission" related issues. The vehicle in question has been at the dealership for over two months as the Dealership tells me that they are going "back and forth with KIA Techline" to figure out the issue. The initial Transmission failure was confirmed by the KIA Technicians and reproduced prior to the "Refurbished" transmission being put in. The vehicle and component have been inspected by the KIA Technicians who say they cannot solve the issue and are currently working with KIA Techline to solve the issue. The only prior symptoms were briefs moments of hesitation in acceleration from the vehicle when on the interstate/freeway. This series of events began at the beginning of December 2021 and the vehicle is still in the shop as of April 3, 2022.
Mfg Campaign: 11459467
Recall Date: Apr 3, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The transmission has had multiple catastrophic transmissions failures while driving. The transmission does not engage and the car cannot accelerate, which has created severe safety issues, especially on the freeway. We were almost hit by two semi-trucks this last time because the transmission would not engage and would only rev high while traveling on the turnpike in an 80 MPH zone and the car decelerated quickly due to lack of engagement and the RPM gauge just would redline with no movement to the wheels. This has happened several time before but this was the one that scared us the most...each event was scary. The first transmission failure happened at around 20K miles and if the transmission is replaced this time it would be the third replacement transmission within only 10K miles since the care only has 30K miles on it. I have talked with the dealership and Kia Consumer assistance multiple time with no resolutions. They are obviously aware of the issues with this transmission and just keep making promises that never happen and just keep us in a consistent state of a "runaround."
Corrective Action:
The transmission has had multiple catastrophic transmissions failures while driving. The transmission does not engage and the car cannot accelerate, which has created severe safety issues, especially on the freeway. We were almost hit by two semi-trucks this last time because the transmission would not engage and would only rev high while traveling on the turnpike in an 80 MPH zone and the car decelerated quickly due to lack of engagement and the RPM gauge just would redline with no movement to the wheels. This has happened several time before but this was the one that scared us the most...each event was scary. The first transmission failure happened at around 20K miles and if the transmission is replaced this time it would be the third replacement transmission within only 10K miles since the care only has 30K miles on it. I have talked with the dealership and Kia Consumer assistance multiple time with no resolutions. They are obviously aware of the issues with this transmission and just keep making promises that never happen and just keep us in a consistent state of a "runaround."
Additional Notes:
The transmission has had multiple catastrophic transmissions failures while driving. The transmission does not engage and the car cannot accelerate, which has created severe safety issues, especially on the freeway. We were almost hit by two semi-trucks this last time because the transmission would not engage and would only rev high while traveling on the turnpike in an 80 MPH zone and the car decelerated quickly due to lack of engagement and the RPM gauge just would redline with no movement to the wheels. This has happened several time before but this was the one that scared us the most...each event was scary. The first transmission failure happened at around 20K miles and if the transmission is replaced this time it would be the third replacement transmission within only 10K miles since the care only has 30K miles on it. I have talked with the dealership and Kia Consumer assistance multiple time with no resolutions. They are obviously aware of the issues with this transmission and just keep making promises that never happen and just keep us in a consistent state of a "runaround."
Mfg Campaign: 11457847
Recall Date: Mar 22, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The collision light comes on and a drop down on the dash says the collision is not working. Upon occasion the breaks with go off randomly. When the breaks all of a sudden slam it makes a horrible noise that scares me and I automatically want to slam on my breaks when that happens. I have a fear of someone rear ending me. I don't know if the break lights come on when that happens. Smith Kia in Bellingham WA. has looked at the car numerous times. They could never duplicate the problem so nothing ever got fixed for a long time. Then one day it was reproduced by them and they said they got a reading on it and fixed the problem. But it didn't fix the problem it still is doing it. They kept my car again a few times but this time cannot duplicate it so they gave me my car back. I even sent them lots of pictures every time it happened with the mileage in the picture. The manufacturer has never looked at my car. No insurance, police or other has looked at my car. The warning lights would just come on randomly at any given time. The same with my breaks randomly going off. There was a drop down stating a lot of words but I could never read it because it popped back up so fast but when the breaks went off there was no dash lights saying anything only the drop down. There was never any warning ahead of time. It just happened with both occasions, NO WARNINGS!!
Corrective Action:
The collision light comes on and a drop down on the dash says the collision is not working. Upon occasion the breaks with go off randomly. When the breaks all of a sudden slam it makes a horrible noise that scares me and I automatically want to slam on my breaks when that happens. I have a fear of someone rear ending me. I don't know if the break lights come on when that happens. Smith Kia in Bellingham WA. has looked at the car numerous times. They could never duplicate the problem so nothing ever got fixed for a long time. Then one day it was reproduced by them and they said they got a reading on it and fixed the problem. But it didn't fix the problem it still is doing it. They kept my car again a few times but this time cannot duplicate it so they gave me my car back. I even sent them lots of pictures every time it happened with the mileage in the picture. The manufacturer has never looked at my car. No insurance, police or other has looked at my car. The warning lights would just come on randomly at any given time. The same with my breaks randomly going off. There was a drop down stating a lot of words but I could never read it because it popped back up so fast but when the breaks went off there was no dash lights saying anything only the drop down. There was never any warning ahead of time. It just happened with both occasions, NO WARNINGS!!
Additional Notes:
The collision light comes on and a drop down on the dash says the collision is not working. Upon occasion the breaks with go off randomly. When the breaks all of a sudden slam it makes a horrible noise that scares me and I automatically want to slam on my breaks when that happens. I have a fear of someone rear ending me. I don't know if the break lights come on when that happens. Smith Kia in Bellingham WA. has looked at the car numerous times. They could never duplicate the problem so nothing ever got fixed for a long time. Then one day it was reproduced by them and they said they got a reading on it and fixed the problem. But it didn't fix the problem it still is doing it. They kept my car again a few times but this time cannot duplicate it so they gave me my car back. I even sent them lots of pictures every time it happened with the mileage in the picture. The manufacturer has never looked at my car. No insurance, police or other has looked at my car. The warning lights would just come on randomly at any given time. The same with my breaks randomly going off. There was a drop down stating a lot of words but I could never read it because it popped back up so fast but when the breaks went off there was no dash lights saying anything only the drop down. There was never any warning ahead of time. It just happened with both occasions, NO WARNINGS!!
Mfg Campaign: 11454447
Recall Date: Feb 28, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The collision light comes on and a drop down on the dash says the collision is not working. Upon occasion the breaks with go off randomly. When the breaks all of a sudden slam it makes a horrible noise that scares me and I automatically want to slam on my breaks when that happens. I have a fear of someone rear ending me. I don't know if the break lights come on when that happens. Smith Kia in Bellingham WA. has looked at the car numerous times. They could never duplicate the problem so nothing ever got fixed for a long time. Then one day it was reproduced by them and they said they got a reading on it and fixed the problem. But it didn't fix the problem it still is doing it. They kept my car again a few times but this time cannot duplicate it so they gave me my car back. I even sent them lots of pictures every time it happened with the mileage in the picture. The manufacturer has never looked at my car. No insurance, police or other has looked at my car. The warning lights would just come on randomly at any given time. The same with my breaks randomly going off. There was a drop down stating a lot of words but I could never read it because it popped back up so fast but when the breaks went off there was no dash lights saying anything only the drop down. There was never any warning ahead of time. It just happened with both occasions, NO WARNINGS!!
Corrective Action:
The collision light comes on and a drop down on the dash says the collision is not working. Upon occasion the breaks with go off randomly. When the breaks all of a sudden slam it makes a horrible noise that scares me and I automatically want to slam on my breaks when that happens. I have a fear of someone rear ending me. I don't know if the break lights come on when that happens. Smith Kia in Bellingham WA. has looked at the car numerous times. They could never duplicate the problem so nothing ever got fixed for a long time. Then one day it was reproduced by them and they said they got a reading on it and fixed the problem. But it didn't fix the problem it still is doing it. They kept my car again a few times but this time cannot duplicate it so they gave me my car back. I even sent them lots of pictures every time it happened with the mileage in the picture. The manufacturer has never looked at my car. No insurance, police or other has looked at my car. The warning lights would just come on randomly at any given time. The same with my breaks randomly going off. There was a drop down stating a lot of words but I could never read it because it popped back up so fast but when the breaks went off there was no dash lights saying anything only the drop down. There was never any warning ahead of time. It just happened with both occasions, NO WARNINGS!!
Additional Notes:
The collision light comes on and a drop down on the dash says the collision is not working. Upon occasion the breaks with go off randomly. When the breaks all of a sudden slam it makes a horrible noise that scares me and I automatically want to slam on my breaks when that happens. I have a fear of someone rear ending me. I don't know if the break lights come on when that happens. Smith Kia in Bellingham WA. has looked at the car numerous times. They could never duplicate the problem so nothing ever got fixed for a long time. Then one day it was reproduced by them and they said they got a reading on it and fixed the problem. But it didn't fix the problem it still is doing it. They kept my car again a few times but this time cannot duplicate it so they gave me my car back. I even sent them lots of pictures every time it happened with the mileage in the picture. The manufacturer has never looked at my car. No insurance, police or other has looked at my car. The warning lights would just come on randomly at any given time. The same with my breaks randomly going off. There was a drop down stating a lot of words but I could never read it because it popped back up so fast but when the breaks went off there was no dash lights saying anything only the drop down. There was never any warning ahead of time. It just happened with both occasions, NO WARNINGS!!
Mfg Campaign: 11454447
Recall Date: Feb 28, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Driving along the highway and transmission failure occurred, causing engine RPM to jump sky high and rapid deceleration without warning or brake lights. Luckily we were not hit by any other cars and were able to pull get off the highway onto the service road. Check engine light came on and the car wouldn't move. Turned the car off and back on after a few minutes and the transmission wouldn't move forward without massive RPM and no faster than 12mph or so. This is the SECOND time this has happened. I didn't report the first time because figured it was a one-off occurrence. The first time we had 26,000 miles on the car, this time, the new transmission went out after only 8,000 miles. All services have been performed by the Kia dealer directly. Car is back at Kia dealer for the transmission replacement again. No confidence in keeping the car given they replaced it with the same transmission that had problems twice!
Corrective Action:
Driving along the highway and transmission failure occurred, causing engine RPM to jump sky high and rapid deceleration without warning or brake lights. Luckily we were not hit by any other cars and were able to pull get off the highway onto the service road. Check engine light came on and the car wouldn't move. Turned the car off and back on after a few minutes and the transmission wouldn't move forward without massive RPM and no faster than 12mph or so. This is the SECOND time this has happened. I didn't report the first time because figured it was a one-off occurrence. The first time we had 26,000 miles on the car, this time, the new transmission went out after only 8,000 miles. All services have been performed by the Kia dealer directly. Car is back at Kia dealer for the transmission replacement again. No confidence in keeping the car given they replaced it with the same transmission that had problems twice!
Additional Notes:
Driving along the highway and transmission failure occurred, causing engine RPM to jump sky high and rapid deceleration without warning or brake lights. Luckily we were not hit by any other cars and were able to pull get off the highway onto the service road. Check engine light came on and the car wouldn't move. Turned the car off and back on after a few minutes and the transmission wouldn't move forward without massive RPM and no faster than 12mph or so. This is the SECOND time this has happened. I didn't report the first time because figured it was a one-off occurrence. The first time we had 26,000 miles on the car, this time, the new transmission went out after only 8,000 miles. All services have been performed by the Kia dealer directly. Car is back at Kia dealer for the transmission replacement again. No confidence in keeping the car given they replaced it with the same transmission that had problems twice!
Mfg Campaign: 11453371
Recall Date: Feb 22, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
#1 I ASSUME THE FUEL SYSTEM OR ELECTRIC SYSTEM ARE WHAT FAILED #2THE CAR SHUTS OFF WHILE DRIVING,WHEN TRYING TO RESTART{IF IT RESTARTS} NO POWER & SHUTS OFF AGAIN #3 I HAVE CONTACTED THE DEALER& KIA MAIN BRANCH IN CALIFORNIA 3 TIMES BY PHONE & EMAIL BUT HAVE HEARD NOTHING, I HAVE BEEN TRYING TO FIND OUT IF THERE IS A RECALL BUT THE DEALERSHIP SAID HAVE IT TOWED HERE & IT WILL COST 100$ TO SEE IF ITS BEEN RECALLED{ MY ANSWER WAS YOU COULD TELL ME BY THE V I N # I CANT AFFORED A TOW THE 100$ TO TELL ME IF THERE IS A RECALL{THERE ANSWER WAS THATS NOT MY PROBLEM}#4 THERE WERE PROBLEMS WITH THE HEAD LIGHTS KEPT BLOWING OUT{I REPLACED THEM2X OUT OF POCKET#5 THE ONLY WARNING I HAD WAS LOSS OF POWER BEFORE DYING.
Corrective Action:
#1 I ASSUME THE FUEL SYSTEM OR ELECTRIC SYSTEM ARE WHAT FAILED #2THE CAR SHUTS OFF WHILE DRIVING,WHEN TRYING TO RESTART{IF IT RESTARTS} NO POWER & SHUTS OFF AGAIN #3 I HAVE CONTACTED THE DEALER& KIA MAIN BRANCH IN CALIFORNIA 3 TIMES BY PHONE & EMAIL BUT HAVE HEARD NOTHING, I HAVE BEEN TRYING TO FIND OUT IF THERE IS A RECALL BUT THE DEALERSHIP SAID HAVE IT TOWED HERE & IT WILL COST 100$ TO SEE IF ITS BEEN RECALLED{ MY ANSWER WAS YOU COULD TELL ME BY THE V I N # I CANT AFFORED A TOW THE 100$ TO TELL ME IF THERE IS A RECALL{THERE ANSWER WAS THATS NOT MY PROBLEM}#4 THERE WERE PROBLEMS WITH THE HEAD LIGHTS KEPT BLOWING OUT{I REPLACED THEM2X OUT OF POCKET#5 THE ONLY WARNING I HAD WAS LOSS OF POWER BEFORE DYING.
Additional Notes:
#1 I ASSUME THE FUEL SYSTEM OR ELECTRIC SYSTEM ARE WHAT FAILED #2THE CAR SHUTS OFF WHILE DRIVING,WHEN TRYING TO RESTART{IF IT RESTARTS} NO POWER & SHUTS OFF AGAIN #3 I HAVE CONTACTED THE DEALER& KIA MAIN BRANCH IN CALIFORNIA 3 TIMES BY PHONE & EMAIL BUT HAVE HEARD NOTHING, I HAVE BEEN TRYING TO FIND OUT IF THERE IS A RECALL BUT THE DEALERSHIP SAID HAVE IT TOWED HERE & IT WILL COST 100$ TO SEE IF ITS BEEN RECALLED{ MY ANSWER WAS YOU COULD TELL ME BY THE V I N # I CANT AFFORED A TOW THE 100$ TO TELL ME IF THERE IS A RECALL{THERE ANSWER WAS THATS NOT MY PROBLEM}#4 THERE WERE PROBLEMS WITH THE HEAD LIGHTS KEPT BLOWING OUT{I REPLACED THEM2X OUT OF POCKET#5 THE ONLY WARNING I HAD WAS LOSS OF POWER BEFORE DYING.
Mfg Campaign: 11449114
Recall Date: Jan 27, 2022
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