Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC263
Recall Date: Mar 7, 2023
Kia America, Inc.
Safety Issue:
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC250
Recall Date: Oct 11, 2022
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC214
Recall Date: Jul 8, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC213
Recall Date: Jun 14, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC207
Recall Date: Mar 11, 2021
Consumer Complaints
156 ComplaintsKia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on 7/6/2022, upon acceleration, the vehicle began jerking and applying the brakes as if it was trying to attempt to avoid a rear end collision. Moments after that incident, the instrument cluster displayed warning lights of the following: check forward safety system, traction control, front end collision avoidance, electronic parking brake, and auto hold all in an orange color followed by a check engine light shortly after. Safety was put at risk due to the vehicle suddenly and uncontrollably braking without any warning on prior indication. The vehicle has not been inspected by anyone yet, but is schedule for a dealer diagnostic on August 9th, 2022. Currently, this vehicle has 10,900 miles on the odometer.
Corrective Action:
While driving on 7/6/2022, upon acceleration, the vehicle began jerking and applying the brakes as if it was trying to attempt to avoid a rear end collision. Moments after that incident, the instrument cluster displayed warning lights of the following: check forward safety system, traction control, front end collision avoidance, electronic parking brake, and auto hold all in an orange color followed by a check engine light shortly after. Safety was put at risk due to the vehicle suddenly and uncontrollably braking without any warning on prior indication. The vehicle has not been inspected by anyone yet, but is schedule for a dealer diagnostic on August 9th, 2022. Currently, this vehicle has 10,900 miles on the odometer.
Additional Notes:
While driving on 7/6/2022, upon acceleration, the vehicle began jerking and applying the brakes as if it was trying to attempt to avoid a rear end collision. Moments after that incident, the instrument cluster displayed warning lights of the following: check forward safety system, traction control, front end collision avoidance, electronic parking brake, and auto hold all in an orange color followed by a check engine light shortly after. Safety was put at risk due to the vehicle suddenly and uncontrollably braking without any warning on prior indication. The vehicle has not been inspected by anyone yet, but is schedule for a dealer diagnostic on August 9th, 2022. Currently, this vehicle has 10,900 miles on the odometer.
Mfg Campaign: 11472594
Recall Date: Jul 6, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving on 7/6/2022, upon acceleration, the vehicle began jerking and applying the brakes as if it was trying to attempt to avoid a rear end collision. Moments after that incident, the instrument cluster displayed warning lights of the following: check forward safety system, traction control, front end collision avoidance, electronic parking brake, and auto hold all in an orange color followed by a check engine light shortly after. Safety was put at risk due to the vehicle suddenly and uncontrollably braking without any warning on prior indication. The vehicle has not been inspected by anyone yet, but is schedule for a dealer diagnostic on August 9th, 2022. Currently, this vehicle has 10,900 miles on the odometer.
Corrective Action:
While driving on 7/6/2022, upon acceleration, the vehicle began jerking and applying the brakes as if it was trying to attempt to avoid a rear end collision. Moments after that incident, the instrument cluster displayed warning lights of the following: check forward safety system, traction control, front end collision avoidance, electronic parking brake, and auto hold all in an orange color followed by a check engine light shortly after. Safety was put at risk due to the vehicle suddenly and uncontrollably braking without any warning on prior indication. The vehicle has not been inspected by anyone yet, but is schedule for a dealer diagnostic on August 9th, 2022. Currently, this vehicle has 10,900 miles on the odometer.
Additional Notes:
While driving on 7/6/2022, upon acceleration, the vehicle began jerking and applying the brakes as if it was trying to attempt to avoid a rear end collision. Moments after that incident, the instrument cluster displayed warning lights of the following: check forward safety system, traction control, front end collision avoidance, electronic parking brake, and auto hold all in an orange color followed by a check engine light shortly after. Safety was put at risk due to the vehicle suddenly and uncontrollably braking without any warning on prior indication. The vehicle has not been inspected by anyone yet, but is schedule for a dealer diagnostic on August 9th, 2022. Currently, this vehicle has 10,900 miles on the odometer.
Mfg Campaign: 11472594
Recall Date: Jul 6, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Does not always shift like it is supposed to
Corrective Action:
Does not always shift like it is supposed to
Additional Notes:
Does not always shift like it is supposed to
Mfg Campaign: 11465859
Recall Date: May 24, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Does not always shift like it is supposed to
Corrective Action:
Does not always shift like it is supposed to
Additional Notes:
Does not always shift like it is supposed to
Mfg Campaign: 11465859
Recall Date: May 24, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The undercarriage of the vehicle fell as I was driving down the highway. Yes it is available upon request. My safety was put at risk because part of the undercarriage piece started to rip and go underneath my tire. The problem was inspected by a dealer. The component has not been inspected by anyone else. There were no warnings prior to this occurring.
Corrective Action:
The undercarriage of the vehicle fell as I was driving down the highway. Yes it is available upon request. My safety was put at risk because part of the undercarriage piece started to rip and go underneath my tire. The problem was inspected by a dealer. The component has not been inspected by anyone else. There were no warnings prior to this occurring.
Additional Notes:
The undercarriage of the vehicle fell as I was driving down the highway. Yes it is available upon request. My safety was put at risk because part of the undercarriage piece started to rip and go underneath my tire. The problem was inspected by a dealer. The component has not been inspected by anyone else. There were no warnings prior to this occurring.
Mfg Campaign: 11462727
Recall Date: Apr 29, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Can is going 4000rpm at 70 mph. Feels like no power, won't go over 80 mpg. To it the dealer but didn't do anything unless the check engine light is on. Can is 10 months old.
Corrective Action:
Can is going 4000rpm at 70 mph. Feels like no power, won't go over 80 mpg. To it the dealer but didn't do anything unless the check engine light is on. Can is 10 months old.
Additional Notes:
Can is going 4000rpm at 70 mph. Feels like no power, won't go over 80 mpg. To it the dealer but didn't do anything unless the check engine light is on. Can is 10 months old.
Mfg Campaign: 11462680
Recall Date: Apr 28, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
had the windshield replaced on March 14, 2022. i drove the car for approximatly for two weeks with no issues. i left my car parked while on vacation and took a cab to the airport. after i returned home from vacation and drove my car for the first time in almost two weeks i noticed the cracks on the windshield. one on the lower area of the passenger side and another that is on the driver side about mid ways. both have spread and since then there are two smaller ones starting. i have been constantly contacting the dealership who is giving me the run around. but on may 3 they are wanting to see the car windshield. the glass company the dealer uses has no warranty for their work. The cracks are inside the glass you cant feel them at all. i know the service guy wanted to know if i had a telluride i told him no i have the K5.
Corrective Action:
had the windshield replaced on March 14, 2022. i drove the car for approximatly for two weeks with no issues. i left my car parked while on vacation and took a cab to the airport. after i returned home from vacation and drove my car for the first time in almost two weeks i noticed the cracks on the windshield. one on the lower area of the passenger side and another that is on the driver side about mid ways. both have spread and since then there are two smaller ones starting. i have been constantly contacting the dealership who is giving me the run around. but on may 3 they are wanting to see the car windshield. the glass company the dealer uses has no warranty for their work. The cracks are inside the glass you cant feel them at all. i know the service guy wanted to know if i had a telluride i told him no i have the K5.
Additional Notes:
had the windshield replaced on March 14, 2022. i drove the car for approximatly for two weeks with no issues. i left my car parked while on vacation and took a cab to the airport. after i returned home from vacation and drove my car for the first time in almost two weeks i noticed the cracks on the windshield. one on the lower area of the passenger side and another that is on the driver side about mid ways. both have spread and since then there are two smaller ones starting. i have been constantly contacting the dealership who is giving me the run around. but on may 3 they are wanting to see the car windshield. the glass company the dealer uses has no warranty for their work. The cracks are inside the glass you cant feel them at all. i know the service guy wanted to know if i had a telluride i told him no i have the K5.
Mfg Campaign: 11462269
Recall Date: Apr 26, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Horn went out? No explanation
Corrective Action:
Horn went out? No explanation
Additional Notes:
Horn went out? No explanation
Mfg Campaign: 11462020
Recall Date: Apr 25, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield cracked and spread very quickly without any known reason. I made an appointment with the dealership and was told that they do not handle that situation and was dismissed without a proper check. Will be checked by an auto glass company soon. There was no indication of any failure/warning lamps. There were no prior chips in the windshield that were prone to further damage, no loud sounds and the crack appeared while the car was parked on my carport.
Corrective Action:
The windshield cracked and spread very quickly without any known reason. I made an appointment with the dealership and was told that they do not handle that situation and was dismissed without a proper check. Will be checked by an auto glass company soon. There was no indication of any failure/warning lamps. There were no prior chips in the windshield that were prone to further damage, no loud sounds and the crack appeared while the car was parked on my carport.
Additional Notes:
The windshield cracked and spread very quickly without any known reason. I made an appointment with the dealership and was told that they do not handle that situation and was dismissed without a proper check. Will be checked by an auto glass company soon. There was no indication of any failure/warning lamps. There were no prior chips in the windshield that were prone to further damage, no loud sounds and the crack appeared while the car was parked on my carport.
Mfg Campaign: 11461900
Recall Date: Apr 23, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle engine shut off while driving down the highway. Traveling on 74 and while still in drive the engine abruptly shut off. Vehicle was started again and then it again shut off a couple miles down the road. When the vehicle was started a 3rd time it immediately went into limp mode. I was stuck on the side of the highway with vehicles going 70MPH around me. On my way to the dealership the car shut off multiple times potentially killing me multiple times. After 60 days at the dealership they said they fixed the problem. I drove the car 4 miles and it shut off on me on the highway again. I had a car almost crash into me along with trying to start the car and get off to a safe location. I still do not know what is going wrong with the vehicle but this could of killed me and others..... this needs to be addressed along with the fact they gave me the vehicle back just for it to do it again.
Corrective Action:
Vehicle engine shut off while driving down the highway. Traveling on 74 and while still in drive the engine abruptly shut off. Vehicle was started again and then it again shut off a couple miles down the road. When the vehicle was started a 3rd time it immediately went into limp mode. I was stuck on the side of the highway with vehicles going 70MPH around me. On my way to the dealership the car shut off multiple times potentially killing me multiple times. After 60 days at the dealership they said they fixed the problem. I drove the car 4 miles and it shut off on me on the highway again. I had a car almost crash into me along with trying to start the car and get off to a safe location. I still do not know what is going wrong with the vehicle but this could of killed me and others..... this needs to be addressed along with the fact they gave me the vehicle back just for it to do it again.
Additional Notes:
Vehicle engine shut off while driving down the highway. Traveling on 74 and while still in drive the engine abruptly shut off. Vehicle was started again and then it again shut off a couple miles down the road. When the vehicle was started a 3rd time it immediately went into limp mode. I was stuck on the side of the highway with vehicles going 70MPH around me. On my way to the dealership the car shut off multiple times potentially killing me multiple times. After 60 days at the dealership they said they fixed the problem. I drove the car 4 miles and it shut off on me on the highway again. I had a car almost crash into me along with trying to start the car and get off to a safe location. I still do not know what is going wrong with the vehicle but this could of killed me and others..... this needs to be addressed along with the fact they gave me the vehicle back just for it to do it again.
Mfg Campaign: 11452892
Recall Date: Feb 18, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Took my car to the dealership on 12/20/21 because all of my sensors were going off so they installed a new harness and cleared all the sensors, I got my car back on 1/3/22. On 1/16/22 all my sensors came back on so I brought it back to the dealership on 1/19/22 and I got it back the next day and was told it was safe for me to commute to work (I got it back with the front panel off with exposed wires and no working airbags) and a few days later all the sensors were back on and as I’m driving home in the middle of the night from work my tire pressure sensor came on even tho I had air in my tires, my headlights turned off for seconds at a time, my speedometer kept dropping to 0 as I’m going 60 and my cruise control stopped working. Have pictures and videos of every issue every time
Corrective Action:
Took my car to the dealership on 12/20/21 because all of my sensors were going off so they installed a new harness and cleared all the sensors, I got my car back on 1/3/22. On 1/16/22 all my sensors came back on so I brought it back to the dealership on 1/19/22 and I got it back the next day and was told it was safe for me to commute to work (I got it back with the front panel off with exposed wires and no working airbags) and a few days later all the sensors were back on and as I’m driving home in the middle of the night from work my tire pressure sensor came on even tho I had air in my tires, my headlights turned off for seconds at a time, my speedometer kept dropping to 0 as I’m going 60 and my cruise control stopped working. Have pictures and videos of every issue every time
Additional Notes:
Took my car to the dealership on 12/20/21 because all of my sensors were going off so they installed a new harness and cleared all the sensors, I got my car back on 1/3/22. On 1/16/22 all my sensors came back on so I brought it back to the dealership on 1/19/22 and I got it back the next day and was told it was safe for me to commute to work (I got it back with the front panel off with exposed wires and no working airbags) and a few days later all the sensors were back on and as I’m driving home in the middle of the night from work my tire pressure sensor came on even tho I had air in my tires, my headlights turned off for seconds at a time, my speedometer kept dropping to 0 as I’m going 60 and my cruise control stopped working. Have pictures and videos of every issue every time
Mfg Campaign: 11449631
Recall Date: Jan 31, 2022
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Took my car to the dealership on 12/20/21 because all of my sensors were going off so they installed a new harness and cleared all the sensors, I got my car back on 1/3/22. On 1/16/22 all my sensors came back on so I brought it back to the dealership on 1/19/22 and I got it back the next day and was told it was safe for me to commute to work (I got it back with the front panel off with exposed wires and no working airbags) and a few days later all the sensors were back on and as I’m driving home in the middle of the night from work my tire pressure sensor came on even tho I had air in my tires, my headlights turned off for seconds at a time, my speedometer kept dropping to 0 as I’m going 60 and my cruise control stopped working. Have pictures and videos of every issue every time
Corrective Action:
Took my car to the dealership on 12/20/21 because all of my sensors were going off so they installed a new harness and cleared all the sensors, I got my car back on 1/3/22. On 1/16/22 all my sensors came back on so I brought it back to the dealership on 1/19/22 and I got it back the next day and was told it was safe for me to commute to work (I got it back with the front panel off with exposed wires and no working airbags) and a few days later all the sensors were back on and as I’m driving home in the middle of the night from work my tire pressure sensor came on even tho I had air in my tires, my headlights turned off for seconds at a time, my speedometer kept dropping to 0 as I’m going 60 and my cruise control stopped working. Have pictures and videos of every issue every time
Additional Notes:
Took my car to the dealership on 12/20/21 because all of my sensors were going off so they installed a new harness and cleared all the sensors, I got my car back on 1/3/22. On 1/16/22 all my sensors came back on so I brought it back to the dealership on 1/19/22 and I got it back the next day and was told it was safe for me to commute to work (I got it back with the front panel off with exposed wires and no working airbags) and a few days later all the sensors were back on and as I’m driving home in the middle of the night from work my tire pressure sensor came on even tho I had air in my tires, my headlights turned off for seconds at a time, my speedometer kept dropping to 0 as I’m going 60 and my cruise control stopped working. Have pictures and videos of every issue every time
Mfg Campaign: 11449631
Recall Date: Jan 31, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Took my car to the dealership on 12/20/21 because all of my sensors were going off so they installed a new harness and cleared all the sensors, I got my car back on 1/3/22. On 1/16/22 all my sensors came back on so I brought it back to the dealership on 1/19/22 and I got it back the next day and was told it was safe for me to commute to work (I got it back with the front panel off with exposed wires and no working airbags) and a few days later all the sensors were back on and as I’m driving home in the middle of the night from work my tire pressure sensor came on even tho I had air in my tires, my headlights turned off for seconds at a time, my speedometer kept dropping to 0 as I’m going 60 and my cruise control stopped working. Have pictures and videos of every issue every time
Corrective Action:
Took my car to the dealership on 12/20/21 because all of my sensors were going off so they installed a new harness and cleared all the sensors, I got my car back on 1/3/22. On 1/16/22 all my sensors came back on so I brought it back to the dealership on 1/19/22 and I got it back the next day and was told it was safe for me to commute to work (I got it back with the front panel off with exposed wires and no working airbags) and a few days later all the sensors were back on and as I’m driving home in the middle of the night from work my tire pressure sensor came on even tho I had air in my tires, my headlights turned off for seconds at a time, my speedometer kept dropping to 0 as I’m going 60 and my cruise control stopped working. Have pictures and videos of every issue every time
Additional Notes:
Took my car to the dealership on 12/20/21 because all of my sensors were going off so they installed a new harness and cleared all the sensors, I got my car back on 1/3/22. On 1/16/22 all my sensors came back on so I brought it back to the dealership on 1/19/22 and I got it back the next day and was told it was safe for me to commute to work (I got it back with the front panel off with exposed wires and no working airbags) and a few days later all the sensors were back on and as I’m driving home in the middle of the night from work my tire pressure sensor came on even tho I had air in my tires, my headlights turned off for seconds at a time, my speedometer kept dropping to 0 as I’m going 60 and my cruise control stopped working. Have pictures and videos of every issue every time
Mfg Campaign: 11449631
Recall Date: Jan 31, 2022
Kia America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Since October these features have been on and off working when they want to. I don't know what is happening with the safety features but it needs to be fixed or a update is needed for all the safety features.
Corrective Action:
Since October these features have been on and off working when they want to. I don't know what is happening with the safety features but it needs to be fixed or a update is needed for all the safety features.
Additional Notes:
Since October these features have been on and off working when they want to. I don't know what is happening with the safety features but it needs to be fixed or a update is needed for all the safety features.
Mfg Campaign: 11449212
Recall Date: Jan 28, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Since October these features have been on and off working when they want to. I don't know what is happening with the safety features but it needs to be fixed or a update is needed for all the safety features.
Corrective Action:
Since October these features have been on and off working when they want to. I don't know what is happening with the safety features but it needs to be fixed or a update is needed for all the safety features.
Additional Notes:
Since October these features have been on and off working when they want to. I don't know what is happening with the safety features but it needs to be fixed or a update is needed for all the safety features.
Mfg Campaign: 11449212
Recall Date: Jan 28, 2022
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Since October these features have been on and off working when they want to. I don't know what is happening with the safety features but it needs to be fixed or a update is needed for all the safety features.
Corrective Action:
Since October these features have been on and off working when they want to. I don't know what is happening with the safety features but it needs to be fixed or a update is needed for all the safety features.
Additional Notes:
Since October these features have been on and off working when they want to. I don't know what is happening with the safety features but it needs to be fixed or a update is needed for all the safety features.
Mfg Campaign: 11449212
Recall Date: Jan 28, 2022
Kia America, Inc.
Defect Description:
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Consequences:
The contact owns a 2021 Kia K5. The contact stated that while her daughter was driving at 5-10 MPH and making a turn on a road with no lanes, the steering wheel inadvertently started shuddering and became rigid, causing the contact's daughter to lose control of the vehicle. The vehicle crashed into a construction dumpster. An unknown warning message illuminated. The air bags did not deploy. The contact's daughter did not sustain any injuries. A police report was not filed. The vehicle was towed to the contact's residence. Then, the vehicle was towed to the dealer who towed the vehicle to a collision center. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 21V447000 (LANE DEPARTURE, STEERING) as the VIN was not included in the recall. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The approximate failure mileage was 11,700.
Corrective Action:
The contact owns a 2021 Kia K5. The contact stated that while her daughter was driving at 5-10 MPH and making a turn on a road with no lanes, the steering wheel inadvertently started shuddering and became rigid, causing the contact's daughter to lose control of the vehicle. The vehicle crashed into a construction dumpster. An unknown warning message illuminated. The air bags did not deploy. The contact's daughter did not sustain any injuries. A police report was not filed. The vehicle was towed to the contact's residence. Then, the vehicle was towed to the dealer who towed the vehicle to a collision center. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 21V447000 (LANE DEPARTURE, STEERING) as the VIN was not included in the recall. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The approximate failure mileage was 11,700.
Additional Notes:
The contact owns a 2021 Kia K5. The contact stated that while her daughter was driving at 5-10 MPH and making a turn on a road with no lanes, the steering wheel inadvertently started shuddering and became rigid, causing the contact's daughter to lose control of the vehicle. The vehicle crashed into a construction dumpster. An unknown warning message illuminated. The air bags did not deploy. The contact's daughter did not sustain any injuries. A police report was not filed. The vehicle was towed to the contact's residence. Then, the vehicle was towed to the dealer who towed the vehicle to a collision center. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 21V447000 (LANE DEPARTURE, STEERING) as the VIN was not included in the recall. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The approximate failure mileage was 11,700.
Mfg Campaign: 11440906
Recall Date: Nov 18, 2021
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving 35 mph with nobody in front of or behind me and the car slammed on automatic braking for no reason, stopping me in the middle of the road.
Corrective Action:
I was driving 35 mph with nobody in front of or behind me and the car slammed on automatic braking for no reason, stopping me in the middle of the road.
Additional Notes:
I was driving 35 mph with nobody in front of or behind me and the car slammed on automatic braking for no reason, stopping me in the middle of the road.
Mfg Campaign: 11432865
Recall Date: Sep 14, 2021
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When filling up the gas tank on 3 separate occasions the station pump failed to cut off causing fuel to leak unto the surrounding surface. The Kia K 5 is leased vehicle that I entered into contract in July 2021. The car was used as a demo and I find it suspicious that the dealership wasn’t aware of the issue. The dealership is replacing the gas tank at no cost to me.
Corrective Action:
When filling up the gas tank on 3 separate occasions the station pump failed to cut off causing fuel to leak unto the surrounding surface. The Kia K 5 is leased vehicle that I entered into contract in July 2021. The car was used as a demo and I find it suspicious that the dealership wasn’t aware of the issue. The dealership is replacing the gas tank at no cost to me.
Additional Notes:
When filling up the gas tank on 3 separate occasions the station pump failed to cut off causing fuel to leak unto the surrounding surface. The Kia K 5 is leased vehicle that I entered into contract in July 2021. The car was used as a demo and I find it suspicious that the dealership wasn’t aware of the issue. The dealership is replacing the gas tank at no cost to me.
Mfg Campaign: 11430639
Recall Date: Aug 26, 2021
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My 2021 KIA K5 developed a chip after a small pebble hit the windshield. By the time I got home(an hour and a half later) the chip caused a crack across three quarters of the windshield. The dealer and KIA Corporate will not admit the problem even though there have been numerous complaints on the Telluride model and now several complaints documented on the new K5.
Corrective Action:
My 2021 KIA K5 developed a chip after a small pebble hit the windshield. By the time I got home(an hour and a half later) the chip caused a crack across three quarters of the windshield. The dealer and KIA Corporate will not admit the problem even though there have been numerous complaints on the Telluride model and now several complaints documented on the new K5.
Additional Notes:
My 2021 KIA K5 developed a chip after a small pebble hit the windshield. By the time I got home(an hour and a half later) the chip caused a crack across three quarters of the windshield. The dealer and KIA Corporate will not admit the problem even though there have been numerous complaints on the Telluride model and now several complaints documented on the new K5.
Mfg Campaign: 11424226
Recall Date: Jul 10, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury