Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC263
Recall Date: Mar 7, 2023
Kia America, Inc.
Safety Issue:
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC250
Recall Date: Oct 11, 2022
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC214
Recall Date: Jul 8, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC213
Recall Date: Jun 14, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC207
Recall Date: Mar 11, 2021
Consumer Complaints
156 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof exploded while driving. Only had the car 2 months.
Corrective Action:
Sunroof exploded while driving. Only had the car 2 months.
Additional Notes:
Sunroof exploded while driving. Only had the car 2 months.
Mfg Campaign: 11423530
Recall Date: Jul 6, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchased new Kia K5 LXS few months ago. Originally warning lights appeared on dashboard. At first windows would come down intermittently. Now my windows won't come down at all. My headlights flicker and turn off at night. Car sounds like it's powering down at times. Contacted dealership a number of times. Alerted dealership of problems and concerns via phone and during service. Met with indifference and treated like they hadn't talked to me regarding latest concerns. This shouldn't happen to any vehicle especially when purchased brand new.
Corrective Action:
Purchased new Kia K5 LXS few months ago. Originally warning lights appeared on dashboard. At first windows would come down intermittently. Now my windows won't come down at all. My headlights flicker and turn off at night. Car sounds like it's powering down at times. Contacted dealership a number of times. Alerted dealership of problems and concerns via phone and during service. Met with indifference and treated like they hadn't talked to me regarding latest concerns. This shouldn't happen to any vehicle especially when purchased brand new.
Additional Notes:
Purchased new Kia K5 LXS few months ago. Originally warning lights appeared on dashboard. At first windows would come down intermittently. Now my windows won't come down at all. My headlights flicker and turn off at night. Car sounds like it's powering down at times. Contacted dealership a number of times. Alerted dealership of problems and concerns via phone and during service. Met with indifference and treated like they hadn't talked to me regarding latest concerns. This shouldn't happen to any vehicle especially when purchased brand new.
Mfg Campaign: 11417817
Recall Date: May 19, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS STOPPED A RED LIGHT ON A CITY STREET WHEN SUDDENLY CUT OFF. SMOKE BEGAN TO POUR OUT FROM UNDER THE HOOD. LESS THAN 1 MINUTE LATER THE VEHICLE WAS FULLY INVOLVED UNDER THE HOOD OF CAR. CAR WAS A TOTAL LOSS. VEHICLE HAD JUST BEEN DRIVEN APPROXIMATELY 25 MILES (ALL HIGHWAY) FROM HOME TOWARDS WORK WHEN INCIDENT OCCURRED.
Corrective Action:
VEHICLE WAS STOPPED A RED LIGHT ON A CITY STREET WHEN SUDDENLY CUT OFF. SMOKE BEGAN TO POUR OUT FROM UNDER THE HOOD. LESS THAN 1 MINUTE LATER THE VEHICLE WAS FULLY INVOLVED UNDER THE HOOD OF CAR. CAR WAS A TOTAL LOSS. VEHICLE HAD JUST BEEN DRIVEN APPROXIMATELY 25 MILES (ALL HIGHWAY) FROM HOME TOWARDS WORK WHEN INCIDENT OCCURRED.
Additional Notes:
VEHICLE WAS STOPPED A RED LIGHT ON A CITY STREET WHEN SUDDENLY CUT OFF. SMOKE BEGAN TO POUR OUT FROM UNDER THE HOOD. LESS THAN 1 MINUTE LATER THE VEHICLE WAS FULLY INVOLVED UNDER THE HOOD OF CAR. CAR WAS A TOTAL LOSS. VEHICLE HAD JUST BEEN DRIVEN APPROXIMATELY 25 MILES (ALL HIGHWAY) FROM HOME TOWARDS WORK WHEN INCIDENT OCCURRED.
Mfg Campaign: 11416535
Recall Date: May 14, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WAS STOPPED A RED LIGHT ON A CITY STREET WHEN SUDDENLY CUT OFF. SMOKE BEGAN TO POUR OUT FROM UNDER THE HOOD. LESS THAN 1 MINUTE LATER THE VEHICLE WAS FULLY INVOLVED UNDER THE HOOD OF CAR. CAR WAS A TOTAL LOSS. VEHICLE HAD JUST BEEN DRIVEN APPROXIMATELY 25 MILES (ALL HIGHWAY) FROM HOME TOWARDS WORK WHEN INCIDENT OCCURRED.
Corrective Action:
VEHICLE WAS STOPPED A RED LIGHT ON A CITY STREET WHEN SUDDENLY CUT OFF. SMOKE BEGAN TO POUR OUT FROM UNDER THE HOOD. LESS THAN 1 MINUTE LATER THE VEHICLE WAS FULLY INVOLVED UNDER THE HOOD OF CAR. CAR WAS A TOTAL LOSS. VEHICLE HAD JUST BEEN DRIVEN APPROXIMATELY 25 MILES (ALL HIGHWAY) FROM HOME TOWARDS WORK WHEN INCIDENT OCCURRED.
Additional Notes:
VEHICLE WAS STOPPED A RED LIGHT ON A CITY STREET WHEN SUDDENLY CUT OFF. SMOKE BEGAN TO POUR OUT FROM UNDER THE HOOD. LESS THAN 1 MINUTE LATER THE VEHICLE WAS FULLY INVOLVED UNDER THE HOOD OF CAR. CAR WAS A TOTAL LOSS. VEHICLE HAD JUST BEEN DRIVEN APPROXIMATELY 25 MILES (ALL HIGHWAY) FROM HOME TOWARDS WORK WHEN INCIDENT OCCURRED.
Mfg Campaign: 11416535
Recall Date: May 14, 2021
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE I WAS DRIVING ON THE INTERSTATE, I HEARD AND ABNORMAL ABOUT OF NOISE COMING FROM THE ENGINE BAY AS WELL AS A SCRATCH WHILE I WAS DRIVING. THIS HAPPENED ON MARCH 26, 2021 AT 10PM. ON MARCH 29, 2022 I TOOK IT TO THE DEALER SHIP AND I WAS NOTIFIED THAT MY ENGINE COVER CAME OFF AND WAS THE CAUSE OF THE NOISE. THERE'S DAMAGE TO MY DRIVER SIDE FENDER, RUBBING TO THE WHEEL/TIRE AND MY FOG LIGHT HOUSING IS HANGING.
Corrective Action:
WHILE I WAS DRIVING ON THE INTERSTATE, I HEARD AND ABNORMAL ABOUT OF NOISE COMING FROM THE ENGINE BAY AS WELL AS A SCRATCH WHILE I WAS DRIVING. THIS HAPPENED ON MARCH 26, 2021 AT 10PM. ON MARCH 29, 2022 I TOOK IT TO THE DEALER SHIP AND I WAS NOTIFIED THAT MY ENGINE COVER CAME OFF AND WAS THE CAUSE OF THE NOISE. THERE'S DAMAGE TO MY DRIVER SIDE FENDER, RUBBING TO THE WHEEL/TIRE AND MY FOG LIGHT HOUSING IS HANGING.
Additional Notes:
WHILE I WAS DRIVING ON THE INTERSTATE, I HEARD AND ABNORMAL ABOUT OF NOISE COMING FROM THE ENGINE BAY AS WELL AS A SCRATCH WHILE I WAS DRIVING. THIS HAPPENED ON MARCH 26, 2021 AT 10PM. ON MARCH 29, 2022 I TOOK IT TO THE DEALER SHIP AND I WAS NOTIFIED THAT MY ENGINE COVER CAME OFF AND WAS THE CAUSE OF THE NOISE. THERE'S DAMAGE TO MY DRIVER SIDE FENDER, RUBBING TO THE WHEEL/TIRE AND MY FOG LIGHT HOUSING IS HANGING.
Mfg Campaign: 11405416
Recall Date: Mar 29, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE I WAS DRIVING ON THE INTERSTATE, I HEARD AND ABNORMAL ABOUT OF NOISE COMING FROM THE ENGINE BAY AS WELL AS A SCRATCH WHILE I WAS DRIVING. THIS HAPPENED ON MARCH 26, 2021 AT 10PM. ON MARCH 29, 2022 I TOOK IT TO THE DEALER SHIP AND I WAS NOTIFIED THAT MY ENGINE COVER CAME OFF AND WAS THE CAUSE OF THE NOISE. THERE'S DAMAGE TO MY DRIVER SIDE FENDER, RUBBING TO THE WHEEL/TIRE AND MY FOG LIGHT HOUSING IS HANGING.
Corrective Action:
WHILE I WAS DRIVING ON THE INTERSTATE, I HEARD AND ABNORMAL ABOUT OF NOISE COMING FROM THE ENGINE BAY AS WELL AS A SCRATCH WHILE I WAS DRIVING. THIS HAPPENED ON MARCH 26, 2021 AT 10PM. ON MARCH 29, 2022 I TOOK IT TO THE DEALER SHIP AND I WAS NOTIFIED THAT MY ENGINE COVER CAME OFF AND WAS THE CAUSE OF THE NOISE. THERE'S DAMAGE TO MY DRIVER SIDE FENDER, RUBBING TO THE WHEEL/TIRE AND MY FOG LIGHT HOUSING IS HANGING.
Additional Notes:
WHILE I WAS DRIVING ON THE INTERSTATE, I HEARD AND ABNORMAL ABOUT OF NOISE COMING FROM THE ENGINE BAY AS WELL AS A SCRATCH WHILE I WAS DRIVING. THIS HAPPENED ON MARCH 26, 2021 AT 10PM. ON MARCH 29, 2022 I TOOK IT TO THE DEALER SHIP AND I WAS NOTIFIED THAT MY ENGINE COVER CAME OFF AND WAS THE CAUSE OF THE NOISE. THERE'S DAMAGE TO MY DRIVER SIDE FENDER, RUBBING TO THE WHEEL/TIRE AND MY FOG LIGHT HOUSING IS HANGING.
Mfg Campaign: 11405416
Recall Date: Mar 29, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE I WAS DRIVING ON THE INTERSTATE, I HEARD AND ABNORMAL ABOUT OF NOISE COMING FROM THE ENGINE BAY AS WELL AS A SCRATCH WHILE I WAS DRIVING. THIS HAPPENED ON MARCH 26, 2021 AT 10PM. ON MARCH 29, 2022 I TOOK IT TO THE DEALER SHIP AND I WAS NOTIFIED THAT MY ENGINE COVER CAME OFF AND WAS THE CAUSE OF THE NOISE. THERE'S DAMAGE TO MY DRIVER SIDE FENDER, RUBBING TO THE WHEEL/TIRE AND MY FOG LIGHT HOUSING IS HANGING.
Corrective Action:
WHILE I WAS DRIVING ON THE INTERSTATE, I HEARD AND ABNORMAL ABOUT OF NOISE COMING FROM THE ENGINE BAY AS WELL AS A SCRATCH WHILE I WAS DRIVING. THIS HAPPENED ON MARCH 26, 2021 AT 10PM. ON MARCH 29, 2022 I TOOK IT TO THE DEALER SHIP AND I WAS NOTIFIED THAT MY ENGINE COVER CAME OFF AND WAS THE CAUSE OF THE NOISE. THERE'S DAMAGE TO MY DRIVER SIDE FENDER, RUBBING TO THE WHEEL/TIRE AND MY FOG LIGHT HOUSING IS HANGING.
Additional Notes:
WHILE I WAS DRIVING ON THE INTERSTATE, I HEARD AND ABNORMAL ABOUT OF NOISE COMING FROM THE ENGINE BAY AS WELL AS A SCRATCH WHILE I WAS DRIVING. THIS HAPPENED ON MARCH 26, 2021 AT 10PM. ON MARCH 29, 2022 I TOOK IT TO THE DEALER SHIP AND I WAS NOTIFIED THAT MY ENGINE COVER CAME OFF AND WAS THE CAUSE OF THE NOISE. THERE'S DAMAGE TO MY DRIVER SIDE FENDER, RUBBING TO THE WHEEL/TIRE AND MY FOG LIGHT HOUSING IS HANGING.
Mfg Campaign: 11405416
Recall Date: Mar 29, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE VEHICLE AND AFTER IT IS PARKED AND ENGINE IS TURNED OFF THE COOLING SYSTEM ( COOLANT RESERVOIR ON UPPER RIGHT SIDE OF ENGINE ARE) ALLOWS ANTIFREEZE VAPORS AND HIGH PRESSURE TO ESCAPE INTO ENGINE AREA. WHEN PARKING IN A GARAGE THERE IS A VERY STRONG SMELL OF COOLANT. DEALER HAS VERIFIED THAT THE RADIATOR CAP APPEARS TO ACT AS A VENT ALLOWING VAPORS TO ESCAPE THE SYSTEM.
Corrective Action:
WHILE DRIVING THE VEHICLE AND AFTER IT IS PARKED AND ENGINE IS TURNED OFF THE COOLING SYSTEM ( COOLANT RESERVOIR ON UPPER RIGHT SIDE OF ENGINE ARE) ALLOWS ANTIFREEZE VAPORS AND HIGH PRESSURE TO ESCAPE INTO ENGINE AREA. WHEN PARKING IN A GARAGE THERE IS A VERY STRONG SMELL OF COOLANT. DEALER HAS VERIFIED THAT THE RADIATOR CAP APPEARS TO ACT AS A VENT ALLOWING VAPORS TO ESCAPE THE SYSTEM.
Additional Notes:
WHILE DRIVING THE VEHICLE AND AFTER IT IS PARKED AND ENGINE IS TURNED OFF THE COOLING SYSTEM ( COOLANT RESERVOIR ON UPPER RIGHT SIDE OF ENGINE ARE) ALLOWS ANTIFREEZE VAPORS AND HIGH PRESSURE TO ESCAPE INTO ENGINE AREA. WHEN PARKING IN A GARAGE THERE IS A VERY STRONG SMELL OF COOLANT. DEALER HAS VERIFIED THAT THE RADIATOR CAP APPEARS TO ACT AS A VENT ALLOWING VAPORS TO ESCAPE THE SYSTEM.
Mfg Campaign: 11404009
Recall Date: Mar 20, 2021
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I WAS TRAVELING 45 MPH IN MY 2021 K5 GT LINE WHEN AN OLDER TOYOTA CAMRY CROSSED MY PATH. I APPLIED BRAKES BUT THERE WAS NO AVOIDING THE COLLISION. I BROADSIDED THE CAMRY AT SOMEWHERE BETWEEN 30 AND 35 MPH. I SUSTAINED INJURIES TO BOTH KNEES, NECK AND BACK. AIR BAGS DID NOT DEPLOY. POLICE, WRECKER DRIVER AND BODY SHOP (IN THIER PREVIOUS EXPERIENCES) ALL SAY THEY ARE SURPRISED THE AIR BAGS WERE NOT TRIGGERED BEING THE FACT IT WAS A FRONTAL COLLISION. ANOTHER CONCERN IS THE FOLDING SEAT BEHIND THE DRIVER'S SIDE BROKE FREE OF THE LATCH AND FOLDED ITSELF DOWN. THAT SEAT HAS NEVER BEEN FOLDED DOWN OR EVEN SAT IN FOR THAT MATTER, SO I KNOW FOR A FACT IT WAS LATCHED. SAD TO SAY MY BEAUTIFUL BRAND NEW K5 THAT I HAVE HAD FOR 2 MONTHS NOW HAS CLOSE TO $13,000 DAMAGE. MOST IMPORTANTLY, I AM NOW SCARED TO DRIVE THIS THING. WHAT IF THIS HAPPENS AGAIN?
Corrective Action:
I WAS TRAVELING 45 MPH IN MY 2021 K5 GT LINE WHEN AN OLDER TOYOTA CAMRY CROSSED MY PATH. I APPLIED BRAKES BUT THERE WAS NO AVOIDING THE COLLISION. I BROADSIDED THE CAMRY AT SOMEWHERE BETWEEN 30 AND 35 MPH. I SUSTAINED INJURIES TO BOTH KNEES, NECK AND BACK. AIR BAGS DID NOT DEPLOY. POLICE, WRECKER DRIVER AND BODY SHOP (IN THIER PREVIOUS EXPERIENCES) ALL SAY THEY ARE SURPRISED THE AIR BAGS WERE NOT TRIGGERED BEING THE FACT IT WAS A FRONTAL COLLISION. ANOTHER CONCERN IS THE FOLDING SEAT BEHIND THE DRIVER'S SIDE BROKE FREE OF THE LATCH AND FOLDED ITSELF DOWN. THAT SEAT HAS NEVER BEEN FOLDED DOWN OR EVEN SAT IN FOR THAT MATTER, SO I KNOW FOR A FACT IT WAS LATCHED. SAD TO SAY MY BEAUTIFUL BRAND NEW K5 THAT I HAVE HAD FOR 2 MONTHS NOW HAS CLOSE TO $13,000 DAMAGE. MOST IMPORTANTLY, I AM NOW SCARED TO DRIVE THIS THING. WHAT IF THIS HAPPENS AGAIN?
Additional Notes:
I WAS TRAVELING 45 MPH IN MY 2021 K5 GT LINE WHEN AN OLDER TOYOTA CAMRY CROSSED MY PATH. I APPLIED BRAKES BUT THERE WAS NO AVOIDING THE COLLISION. I BROADSIDED THE CAMRY AT SOMEWHERE BETWEEN 30 AND 35 MPH. I SUSTAINED INJURIES TO BOTH KNEES, NECK AND BACK. AIR BAGS DID NOT DEPLOY. POLICE, WRECKER DRIVER AND BODY SHOP (IN THIER PREVIOUS EXPERIENCES) ALL SAY THEY ARE SURPRISED THE AIR BAGS WERE NOT TRIGGERED BEING THE FACT IT WAS A FRONTAL COLLISION. ANOTHER CONCERN IS THE FOLDING SEAT BEHIND THE DRIVER'S SIDE BROKE FREE OF THE LATCH AND FOLDED ITSELF DOWN. THAT SEAT HAS NEVER BEEN FOLDED DOWN OR EVEN SAT IN FOR THAT MATTER, SO I KNOW FOR A FACT IT WAS LATCHED. SAD TO SAY MY BEAUTIFUL BRAND NEW K5 THAT I HAVE HAD FOR 2 MONTHS NOW HAS CLOSE TO $13,000 DAMAGE. MOST IMPORTANTLY, I AM NOW SCARED TO DRIVE THIS THING. WHAT IF THIS HAPPENS AGAIN?
Mfg Campaign: 11399278
Recall Date: Mar 5, 2021
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
I WAS TRAVELING 45 MPH IN MY 2021 K5 GT LINE WHEN AN OLDER TOYOTA CAMRY CROSSED MY PATH. I APPLIED BRAKES BUT THERE WAS NO AVOIDING THE COLLISION. I BROADSIDED THE CAMRY AT SOMEWHERE BETWEEN 30 AND 35 MPH. I SUSTAINED INJURIES TO BOTH KNEES, NECK AND BACK. AIR BAGS DID NOT DEPLOY. POLICE, WRECKER DRIVER AND BODY SHOP (IN THIER PREVIOUS EXPERIENCES) ALL SAY THEY ARE SURPRISED THE AIR BAGS WERE NOT TRIGGERED BEING THE FACT IT WAS A FRONTAL COLLISION. ANOTHER CONCERN IS THE FOLDING SEAT BEHIND THE DRIVER'S SIDE BROKE FREE OF THE LATCH AND FOLDED ITSELF DOWN. THAT SEAT HAS NEVER BEEN FOLDED DOWN OR EVEN SAT IN FOR THAT MATTER, SO I KNOW FOR A FACT IT WAS LATCHED. SAD TO SAY MY BEAUTIFUL BRAND NEW K5 THAT I HAVE HAD FOR 2 MONTHS NOW HAS CLOSE TO $13,000 DAMAGE. MOST IMPORTANTLY, I AM NOW SCARED TO DRIVE THIS THING. WHAT IF THIS HAPPENS AGAIN?
Corrective Action:
I WAS TRAVELING 45 MPH IN MY 2021 K5 GT LINE WHEN AN OLDER TOYOTA CAMRY CROSSED MY PATH. I APPLIED BRAKES BUT THERE WAS NO AVOIDING THE COLLISION. I BROADSIDED THE CAMRY AT SOMEWHERE BETWEEN 30 AND 35 MPH. I SUSTAINED INJURIES TO BOTH KNEES, NECK AND BACK. AIR BAGS DID NOT DEPLOY. POLICE, WRECKER DRIVER AND BODY SHOP (IN THIER PREVIOUS EXPERIENCES) ALL SAY THEY ARE SURPRISED THE AIR BAGS WERE NOT TRIGGERED BEING THE FACT IT WAS A FRONTAL COLLISION. ANOTHER CONCERN IS THE FOLDING SEAT BEHIND THE DRIVER'S SIDE BROKE FREE OF THE LATCH AND FOLDED ITSELF DOWN. THAT SEAT HAS NEVER BEEN FOLDED DOWN OR EVEN SAT IN FOR THAT MATTER, SO I KNOW FOR A FACT IT WAS LATCHED. SAD TO SAY MY BEAUTIFUL BRAND NEW K5 THAT I HAVE HAD FOR 2 MONTHS NOW HAS CLOSE TO $13,000 DAMAGE. MOST IMPORTANTLY, I AM NOW SCARED TO DRIVE THIS THING. WHAT IF THIS HAPPENS AGAIN?
Additional Notes:
I WAS TRAVELING 45 MPH IN MY 2021 K5 GT LINE WHEN AN OLDER TOYOTA CAMRY CROSSED MY PATH. I APPLIED BRAKES BUT THERE WAS NO AVOIDING THE COLLISION. I BROADSIDED THE CAMRY AT SOMEWHERE BETWEEN 30 AND 35 MPH. I SUSTAINED INJURIES TO BOTH KNEES, NECK AND BACK. AIR BAGS DID NOT DEPLOY. POLICE, WRECKER DRIVER AND BODY SHOP (IN THIER PREVIOUS EXPERIENCES) ALL SAY THEY ARE SURPRISED THE AIR BAGS WERE NOT TRIGGERED BEING THE FACT IT WAS A FRONTAL COLLISION. ANOTHER CONCERN IS THE FOLDING SEAT BEHIND THE DRIVER'S SIDE BROKE FREE OF THE LATCH AND FOLDED ITSELF DOWN. THAT SEAT HAS NEVER BEEN FOLDED DOWN OR EVEN SAT IN FOR THAT MATTER, SO I KNOW FOR A FACT IT WAS LATCHED. SAD TO SAY MY BEAUTIFUL BRAND NEW K5 THAT I HAVE HAD FOR 2 MONTHS NOW HAS CLOSE TO $13,000 DAMAGE. MOST IMPORTANTLY, I AM NOW SCARED TO DRIVE THIS THING. WHAT IF THIS HAPPENS AGAIN?
Mfg Campaign: 11399278
Recall Date: Mar 5, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS TRAVELING AT APPROXIMATELY 40-45 MPH, ANOTHER VEHICLE CROSSED IN MY PATH, AND I BROADSIDED HIS VEHICLE. I AM NOT SURE OF MY SPEED AT IMPACT. I WOULD GUESS 30 MPH. AIRBAGS DID NOT DEPLOY. THE REAR DRIVERS SIDE SEAT ALSO CAME UNLATCHED, FOLDING ITSELF DOWN. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE.
Corrective Action:
I WAS TRAVELING AT APPROXIMATELY 40-45 MPH, ANOTHER VEHICLE CROSSED IN MY PATH, AND I BROADSIDED HIS VEHICLE. I AM NOT SURE OF MY SPEED AT IMPACT. I WOULD GUESS 30 MPH. AIRBAGS DID NOT DEPLOY. THE REAR DRIVERS SIDE SEAT ALSO CAME UNLATCHED, FOLDING ITSELF DOWN. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE.
Additional Notes:
I WAS TRAVELING AT APPROXIMATELY 40-45 MPH, ANOTHER VEHICLE CROSSED IN MY PATH, AND I BROADSIDED HIS VEHICLE. I AM NOT SURE OF MY SPEED AT IMPACT. I WOULD GUESS 30 MPH. AIRBAGS DID NOT DEPLOY. THE REAR DRIVERS SIDE SEAT ALSO CAME UNLATCHED, FOLDING ITSELF DOWN. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE.
Mfg Campaign: 11394262
Recall Date: Feb 2, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2021 KIA K5. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KIA FORT WALTON BEACH (343 MIRACLE STRIP PKWY, FORT WALTON BEACH, FL 32548) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE ISSUES WITH TWO OF THE COMPUTER CHIPS IN THE VEHICLE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600.
Corrective Action:
TL* THE CONTACT OWNS A 2021 KIA K5. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KIA FORT WALTON BEACH (343 MIRACLE STRIP PKWY, FORT WALTON BEACH, FL 32548) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE ISSUES WITH TWO OF THE COMPUTER CHIPS IN THE VEHICLE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600.
Additional Notes:
TL* THE CONTACT OWNS A 2021 KIA K5. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KIA FORT WALTON BEACH (343 MIRACLE STRIP PKWY, FORT WALTON BEACH, FL 32548) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE ISSUES WITH TWO OF THE COMPUTER CHIPS IN THE VEHICLE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600.
Mfg Campaign: 11389777
Recall Date: Jan 25, 2021
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2021 KIA K5. THE CONTACT STATED WHILE DRIVING AT 65-75 MPH, THERE WAS AN ABNORMAL WIND NOISE DETECTED FROM THE REAR DOORS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENDRICK KIA OF CONCORD (7550 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027; (704) 467-8591) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 344.
Corrective Action:
TL* THE CONTACT OWNS A 2021 KIA K5. THE CONTACT STATED WHILE DRIVING AT 65-75 MPH, THERE WAS AN ABNORMAL WIND NOISE DETECTED FROM THE REAR DOORS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENDRICK KIA OF CONCORD (7550 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027; (704) 467-8591) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 344.
Additional Notes:
TL* THE CONTACT OWNS A 2021 KIA K5. THE CONTACT STATED WHILE DRIVING AT 65-75 MPH, THERE WAS AN ABNORMAL WIND NOISE DETECTED FROM THE REAR DOORS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENDRICK KIA OF CONCORD (7550 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027; (704) 467-8591) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 344.
Mfg Campaign: 11389188
Recall Date: Jan 21, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION REQUIRES TOTAL REPLACEMENT WITHIN 5 DAYS OF PURCHASE OF NEW CAR. VEHICLE WAS PARKED WHEN TRANSMISSION FLUID LEAK WAS DISCOVERED. IT WAS DRIVEN BACK TO THE DEALER, WHICH IS NEARBY, BUT THIS EXPERIENCE HAS SHAKEN OUR FAITH IN THE SAFETY AND BUILD QUALITY OF THIS 2021 KIA K5 GT-LINE.
Corrective Action:
TRANSMISSION REQUIRES TOTAL REPLACEMENT WITHIN 5 DAYS OF PURCHASE OF NEW CAR. VEHICLE WAS PARKED WHEN TRANSMISSION FLUID LEAK WAS DISCOVERED. IT WAS DRIVEN BACK TO THE DEALER, WHICH IS NEARBY, BUT THIS EXPERIENCE HAS SHAKEN OUR FAITH IN THE SAFETY AND BUILD QUALITY OF THIS 2021 KIA K5 GT-LINE.
Additional Notes:
TRANSMISSION REQUIRES TOTAL REPLACEMENT WITHIN 5 DAYS OF PURCHASE OF NEW CAR. VEHICLE WAS PARKED WHEN TRANSMISSION FLUID LEAK WAS DISCOVERED. IT WAS DRIVEN BACK TO THE DEALER, WHICH IS NEARBY, BUT THIS EXPERIENCE HAS SHAKEN OUR FAITH IN THE SAFETY AND BUILD QUALITY OF THIS 2021 KIA K5 GT-LINE.
Mfg Campaign: 11385251
Recall Date: Dec 28, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEEP LOST WIRELESS CARPLAY SCINAL.
Corrective Action:
KEEP LOST WIRELESS CARPLAY SCINAL.
Additional Notes:
KEEP LOST WIRELESS CARPLAY SCINAL.
Mfg Campaign: 11374783
Recall Date: Nov 15, 2020
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WAS DRIVING TO WORK ON FREEWAY AND A DEER JUMPED OUT IN FRONT OF CAR, I HIT IT BETWEEN 65-70 MPH AND NOT ONE OF THE MANY AIRBAGS INSTALLED ON THIS BRAND NEW CAR DEPLOYED . THE POLICE OFFICER AT THE SCENE SAID I'M LUCKY TO BE ALIVE.
Corrective Action:
WAS DRIVING TO WORK ON FREEWAY AND A DEER JUMPED OUT IN FRONT OF CAR, I HIT IT BETWEEN 65-70 MPH AND NOT ONE OF THE MANY AIRBAGS INSTALLED ON THIS BRAND NEW CAR DEPLOYED . THE POLICE OFFICER AT THE SCENE SAID I'M LUCKY TO BE ALIVE.
Additional Notes:
WAS DRIVING TO WORK ON FREEWAY AND A DEER JUMPED OUT IN FRONT OF CAR, I HIT IT BETWEEN 65-70 MPH AND NOT ONE OF THE MANY AIRBAGS INSTALLED ON THIS BRAND NEW CAR DEPLOYED . THE POLICE OFFICER AT THE SCENE SAID I'M LUCKY TO BE ALIVE.
Mfg Campaign: 11374198
Recall Date: Nov 11, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury