Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC263
Recall Date: Mar 7, 2023
Kia America, Inc.
Safety Issue:
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC250
Recall Date: Oct 11, 2022
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC214
Recall Date: Jul 8, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC213
Recall Date: Jun 14, 2021
Consumer Complaints
123 ComplaintsKia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
July 5th we were driving heard a loud boom and the car slowed down we pulled over. Then we seen that the seat was lifted up and smelled gas. We had an appointment for Monday July 7 for this recall and wasn’t able to drop off the next on Tuesday July 8. As called that Monday made the dealer aware. Now they been having the car and we are just waiting on the next process. There’s not sure what saying Kia will contact us. I am reaching out to get some type of results. We can’t get a rental car and next week it will be 30 days on the 8th of August. We are looking to resolve this matter with Kia.
Corrective Action:
July 5th we were driving heard a loud boom and the car slowed down we pulled over. Then we seen that the seat was lifted up and smelled gas. We had an appointment for Monday July 7 for this recall and wasn’t able to drop off the next on Tuesday July 8. As called that Monday made the dealer aware. Now they been having the car and we are just waiting on the next process. There’s not sure what saying Kia will contact us. I am reaching out to get some type of results. We can’t get a rental car and next week it will be 30 days on the 8th of August. We are looking to resolve this matter with Kia.
Additional Notes:
July 5th we were driving heard a loud boom and the car slowed down we pulled over. Then we seen that the seat was lifted up and smelled gas. We had an appointment for Monday July 7 for this recall and wasn’t able to drop off the next on Tuesday July 8. As called that Monday made the dealer aware. Now they been having the car and we are just waiting on the next process. There’s not sure what saying Kia will contact us. I am reaching out to get some type of results. We can’t get a rental car and next week it will be 30 days on the 8th of August. We are looking to resolve this matter with Kia.
Mfg Campaign: 11676756
Recall Date: Jul 28, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My fuel tank has expanded. It has deformed the body beneath the rear seat.
Corrective Action:
My fuel tank has expanded. It has deformed the body beneath the rear seat.
Additional Notes:
My fuel tank has expanded. It has deformed the body beneath the rear seat.
Mfg Campaign: 11672965
Recall Date: Jul 11, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Brake pump failure caused the exhaust camshaft to break on the engine rendering the car inoperable. Engine replacement will cost over 8000 quoted by dealership. Car has check engine lights on the dash. We were advised by the mechanic at the dealership, they have had problems with the k5s with this issue.
Corrective Action:
Brake pump failure caused the exhaust camshaft to break on the engine rendering the car inoperable. Engine replacement will cost over 8000 quoted by dealership. Car has check engine lights on the dash. We were advised by the mechanic at the dealership, they have had problems with the k5s with this issue.
Additional Notes:
Brake pump failure caused the exhaust camshaft to break on the engine rendering the car inoperable. Engine replacement will cost over 8000 quoted by dealership. Car has check engine lights on the dash. We were advised by the mechanic at the dealership, they have had problems with the k5s with this issue.
Mfg Campaign: 11672599
Recall Date: Jul 10, 2025
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake pump failure caused the exhaust camshaft to break on the engine rendering the car inoperable. Engine replacement will cost over 8000 quoted by dealership. Car has check engine lights on the dash. We were advised by the mechanic at the dealership, they have had problems with the k5s with this issue.
Corrective Action:
Brake pump failure caused the exhaust camshaft to break on the engine rendering the car inoperable. Engine replacement will cost over 8000 quoted by dealership. Car has check engine lights on the dash. We were advised by the mechanic at the dealership, they have had problems with the k5s with this issue.
Additional Notes:
Brake pump failure caused the exhaust camshaft to break on the engine rendering the car inoperable. Engine replacement will cost over 8000 quoted by dealership. Car has check engine lights on the dash. We were advised by the mechanic at the dealership, they have had problems with the k5s with this issue.
Mfg Campaign: 11672599
Recall Date: Jul 10, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving the car started to have the sensors for the adaptive cruise control, automatic emergency breaking, blind spot warning, forward collision warning, and rear cross traffic warning all came on. The rpm starting going crazy the car was shaking and struggling to start, the car was shifting weird causing the acceleration to be poor. This all happened while driving if we were on a busy road we would’ve gotten hit the car randomly started breaking and slowing down, this is dangerously and could cause serious injury and damages to the vehicle and others around it. This is a problem a lot of people have been complaining about and need to be fixed it’s not okay or safe to be driving a car with these issues especially when there is no warning it just breaks and shuts down no matter where you are or how fast you may be going.
Corrective Action:
While driving the car started to have the sensors for the adaptive cruise control, automatic emergency breaking, blind spot warning, forward collision warning, and rear cross traffic warning all came on. The rpm starting going crazy the car was shaking and struggling to start, the car was shifting weird causing the acceleration to be poor. This all happened while driving if we were on a busy road we would’ve gotten hit the car randomly started breaking and slowing down, this is dangerously and could cause serious injury and damages to the vehicle and others around it. This is a problem a lot of people have been complaining about and need to be fixed it’s not okay or safe to be driving a car with these issues especially when there is no warning it just breaks and shuts down no matter where you are or how fast you may be going.
Additional Notes:
While driving the car started to have the sensors for the adaptive cruise control, automatic emergency breaking, blind spot warning, forward collision warning, and rear cross traffic warning all came on. The rpm starting going crazy the car was shaking and struggling to start, the car was shifting weird causing the acceleration to be poor. This all happened while driving if we were on a busy road we would’ve gotten hit the car randomly started breaking and slowing down, this is dangerously and could cause serious injury and damages to the vehicle and others around it. This is a problem a lot of people have been complaining about and need to be fixed it’s not okay or safe to be driving a car with these issues especially when there is no warning it just breaks and shuts down no matter where you are or how fast you may be going.
Mfg Campaign: 11671366
Recall Date: Jul 5, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the car started to have the sensors for the adaptive cruise control, automatic emergency breaking, blind spot warning, forward collision warning, and rear cross traffic warning all came on. The rpm starting going crazy the car was shaking and struggling to start, the car was shifting weird causing the acceleration to be poor. This all happened while driving if we were on a busy road we would’ve gotten hit the car randomly started breaking and slowing down, this is dangerously and could cause serious injury and damages to the vehicle and others around it. This is a problem a lot of people have been complaining about and need to be fixed it’s not okay or safe to be driving a car with these issues especially when there is no warning it just breaks and shuts down no matter where you are or how fast you may be going.
Corrective Action:
While driving the car started to have the sensors for the adaptive cruise control, automatic emergency breaking, blind spot warning, forward collision warning, and rear cross traffic warning all came on. The rpm starting going crazy the car was shaking and struggling to start, the car was shifting weird causing the acceleration to be poor. This all happened while driving if we were on a busy road we would’ve gotten hit the car randomly started breaking and slowing down, this is dangerously and could cause serious injury and damages to the vehicle and others around it. This is a problem a lot of people have been complaining about and need to be fixed it’s not okay or safe to be driving a car with these issues especially when there is no warning it just breaks and shuts down no matter where you are or how fast you may be going.
Additional Notes:
While driving the car started to have the sensors for the adaptive cruise control, automatic emergency breaking, blind spot warning, forward collision warning, and rear cross traffic warning all came on. The rpm starting going crazy the car was shaking and struggling to start, the car was shifting weird causing the acceleration to be poor. This all happened while driving if we were on a busy road we would’ve gotten hit the car randomly started breaking and slowing down, this is dangerously and could cause serious injury and damages to the vehicle and others around it. This is a problem a lot of people have been complaining about and need to be fixed it’s not okay or safe to be driving a car with these issues especially when there is no warning it just breaks and shuts down no matter where you are or how fast you may be going.
Mfg Campaign: 11671366
Recall Date: Jul 5, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the car started to have the sensors for the adaptive cruise control, automatic emergency breaking, blind spot warning, forward collision warning, and rear cross traffic warning all came on. The rpm starting going crazy the car was shaking and struggling to start, the car was shifting weird causing the acceleration to be poor. This all happened while driving if we were on a busy road we would’ve gotten hit the car randomly started breaking and slowing down, this is dangerously and could cause serious injury and damages to the vehicle and others around it. This is a problem a lot of people have been complaining about and need to be fixed it’s not okay or safe to be driving a car with these issues especially when there is no warning it just breaks and shuts down no matter where you are or how fast you may be going.
Corrective Action:
While driving the car started to have the sensors for the adaptive cruise control, automatic emergency breaking, blind spot warning, forward collision warning, and rear cross traffic warning all came on. The rpm starting going crazy the car was shaking and struggling to start, the car was shifting weird causing the acceleration to be poor. This all happened while driving if we were on a busy road we would’ve gotten hit the car randomly started breaking and slowing down, this is dangerously and could cause serious injury and damages to the vehicle and others around it. This is a problem a lot of people have been complaining about and need to be fixed it’s not okay or safe to be driving a car with these issues especially when there is no warning it just breaks and shuts down no matter where you are or how fast you may be going.
Additional Notes:
While driving the car started to have the sensors for the adaptive cruise control, automatic emergency breaking, blind spot warning, forward collision warning, and rear cross traffic warning all came on. The rpm starting going crazy the car was shaking and struggling to start, the car was shifting weird causing the acceleration to be poor. This all happened while driving if we were on a busy road we would’ve gotten hit the car randomly started breaking and slowing down, this is dangerously and could cause serious injury and damages to the vehicle and others around it. This is a problem a lot of people have been complaining about and need to be fixed it’s not okay or safe to be driving a car with these issues especially when there is no warning it just breaks and shuts down no matter where you are or how fast you may be going.
Mfg Campaign: 11671366
Recall Date: Jul 5, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
A silver piller price of trim flew off on the highway in the rear. A lot of Kia k5 owners have experienced this and it could fly off and hit someone on the highway. Transmission is super jerky and can sometimes lose power I’ve also known a lot of people that have similar issues with the kind of transmission in the k5 GT 2022
Corrective Action:
A silver piller price of trim flew off on the highway in the rear. A lot of Kia k5 owners have experienced this and it could fly off and hit someone on the highway. Transmission is super jerky and can sometimes lose power I’ve also known a lot of people that have similar issues with the kind of transmission in the k5 GT 2022
Additional Notes:
A silver piller price of trim flew off on the highway in the rear. A lot of Kia k5 owners have experienced this and it could fly off and hit someone on the highway. Transmission is super jerky and can sometimes lose power I’ve also known a lot of people that have similar issues with the kind of transmission in the k5 GT 2022
Mfg Campaign: 11670383
Recall Date: Jun 30, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
A silver piller price of trim flew off on the highway in the rear. A lot of Kia k5 owners have experienced this and it could fly off and hit someone on the highway. Transmission is super jerky and can sometimes lose power I’ve also known a lot of people that have similar issues with the kind of transmission in the k5 GT 2022
Corrective Action:
A silver piller price of trim flew off on the highway in the rear. A lot of Kia k5 owners have experienced this and it could fly off and hit someone on the highway. Transmission is super jerky and can sometimes lose power I’ve also known a lot of people that have similar issues with the kind of transmission in the k5 GT 2022
Additional Notes:
A silver piller price of trim flew off on the highway in the rear. A lot of Kia k5 owners have experienced this and it could fly off and hit someone on the highway. Transmission is super jerky and can sometimes lose power I’ve also known a lot of people that have similar issues with the kind of transmission in the k5 GT 2022
Mfg Campaign: 11670383
Recall Date: Jun 30, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have replaced the Engine Splash on my Kia K5 twice and need to get it replaced again. This item is poorly made and it was replaced the two times from Kia at over $500. This seems to be a problem with many of the 2022 Kia K5's. It's almost like it disintegrates when it rains. This is a very expensive repair here are the dates of repairs 02/2023, 04/2024 and the date of the incident that is still needing to be repaired 03/2025.
Corrective Action:
I have replaced the Engine Splash on my Kia K5 twice and need to get it replaced again. This item is poorly made and it was replaced the two times from Kia at over $500. This seems to be a problem with many of the 2022 Kia K5's. It's almost like it disintegrates when it rains. This is a very expensive repair here are the dates of repairs 02/2023, 04/2024 and the date of the incident that is still needing to be repaired 03/2025.
Additional Notes:
I have replaced the Engine Splash on my Kia K5 twice and need to get it replaced again. This item is poorly made and it was replaced the two times from Kia at over $500. This seems to be a problem with many of the 2022 Kia K5's. It's almost like it disintegrates when it rains. This is a very expensive repair here are the dates of repairs 02/2023, 04/2024 and the date of the incident that is still needing to be repaired 03/2025.
Mfg Campaign: 11667923
Recall Date: Jun 19, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving home recently with my young stepson securely seated in his car seat and my fiancé in the passenger seat, we suddenly heard a terrifying loud bang. Immediately following the explosion, my stepson cried out in pain. At the time, the windows were up and the air conditioning was off, yet we all felt an intense gust of wind inside the vehicle. When I turned around, I saw that my stepson’s seat had been lifted unusually high. We later discovered that either the fuel tank or the fuel pump had exploded.I was shocked and terrified. I had no prior knowledge of any fuel system issues or recalls on this vehicle. After contacting my local Kia dealership, a representative informed me, “Yep, your car has the recall, and it sounds like it swelled up.” Even more troubling is that I never received any recall notifications regarding these issues. The only recall notices I’ve ever received by mail were years ago for a completely different vehicle — my previous Kia Soul, which is no longer in use, as well as the recall for the side curtain airbag.I took it upon myself to do a VIN check and learned that this recall was issued on July 9, 2021, yet I purchased the car from Bev Smith Kia of Fort Pierce on December 30, 2022 — long after the recall had been published. I’m struggling to understand how this vehicle was sold without the required recall repairs being completed or disclosed.I am currently trying to work with Kia to resolve the issue, but I felt it was important to share this with your team so others can be made aware of the potential danger. Had this explosion happened at higher speed or on the highway, the consequences could have been catastrophic.
Corrective Action:
While driving home recently with my young stepson securely seated in his car seat and my fiancé in the passenger seat, we suddenly heard a terrifying loud bang. Immediately following the explosion, my stepson cried out in pain. At the time, the windows were up and the air conditioning was off, yet we all felt an intense gust of wind inside the vehicle. When I turned around, I saw that my stepson’s seat had been lifted unusually high. We later discovered that either the fuel tank or the fuel pump had exploded.I was shocked and terrified. I had no prior knowledge of any fuel system issues or recalls on this vehicle. After contacting my local Kia dealership, a representative informed me, “Yep, your car has the recall, and it sounds like it swelled up.” Even more troubling is that I never received any recall notifications regarding these issues. The only recall notices I’ve ever received by mail were years ago for a completely different vehicle — my previous Kia Soul, which is no longer in use, as well as the recall for the side curtain airbag.I took it upon myself to do a VIN check and learned that this recall was issued on July 9, 2021, yet I purchased the car from Bev Smith Kia of Fort Pierce on December 30, 2022 — long after the recall had been published. I’m struggling to understand how this vehicle was sold without the required recall repairs being completed or disclosed.I am currently trying to work with Kia to resolve the issue, but I felt it was important to share this with your team so others can be made aware of the potential danger. Had this explosion happened at higher speed or on the highway, the consequences could have been catastrophic.
Additional Notes:
While driving home recently with my young stepson securely seated in his car seat and my fiancé in the passenger seat, we suddenly heard a terrifying loud bang. Immediately following the explosion, my stepson cried out in pain. At the time, the windows were up and the air conditioning was off, yet we all felt an intense gust of wind inside the vehicle. When I turned around, I saw that my stepson’s seat had been lifted unusually high. We later discovered that either the fuel tank or the fuel pump had exploded.I was shocked and terrified. I had no prior knowledge of any fuel system issues or recalls on this vehicle. After contacting my local Kia dealership, a representative informed me, “Yep, your car has the recall, and it sounds like it swelled up.” Even more troubling is that I never received any recall notifications regarding these issues. The only recall notices I’ve ever received by mail were years ago for a completely different vehicle — my previous Kia Soul, which is no longer in use, as well as the recall for the side curtain airbag.I took it upon myself to do a VIN check and learned that this recall was issued on July 9, 2021, yet I purchased the car from Bev Smith Kia of Fort Pierce on December 30, 2022 — long after the recall had been published. I’m struggling to understand how this vehicle was sold without the required recall repairs being completed or disclosed.I am currently trying to work with Kia to resolve the issue, but I felt it was important to share this with your team so others can be made aware of the potential danger. Had this explosion happened at higher speed or on the highway, the consequences could have been catastrophic.
Mfg Campaign: 11667044
Recall Date: Jun 15, 2025
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My 2022 Kia K5 panoramic sunroof spontaneously exploded while the car was parked. There was no impact, no debris, and no warning signs — just a loud explosion and shattered glass everywhere. I previously had a cracked windshield but was unable to afford repairs, as I am unemployed. Now the sunroof has blown out completely, and I believe this could be part of a structural or manufacturing defect. Kia will tow the vehicle to the dealership (Fred Anderson Kia of Raleigh) 06/05 between 8am-10am and I am requesting support under goodwill repair. This was a serious safety hazard and could have injured me, my toddler or others. I’ve since found other reports of Kia sunroofs exploding and believe this needs to be investigated further.
Corrective Action:
My 2022 Kia K5 panoramic sunroof spontaneously exploded while the car was parked. There was no impact, no debris, and no warning signs — just a loud explosion and shattered glass everywhere. I previously had a cracked windshield but was unable to afford repairs, as I am unemployed. Now the sunroof has blown out completely, and I believe this could be part of a structural or manufacturing defect. Kia will tow the vehicle to the dealership (Fred Anderson Kia of Raleigh) 06/05 between 8am-10am and I am requesting support under goodwill repair. This was a serious safety hazard and could have injured me, my toddler or others. I’ve since found other reports of Kia sunroofs exploding and believe this needs to be investigated further.
Additional Notes:
My 2022 Kia K5 panoramic sunroof spontaneously exploded while the car was parked. There was no impact, no debris, and no warning signs — just a loud explosion and shattered glass everywhere. I previously had a cracked windshield but was unable to afford repairs, as I am unemployed. Now the sunroof has blown out completely, and I believe this could be part of a structural or manufacturing defect. Kia will tow the vehicle to the dealership (Fred Anderson Kia of Raleigh) 06/05 between 8am-10am and I am requesting support under goodwill repair. This was a serious safety hazard and could have injured me, my toddler or others. I’ve since found other reports of Kia sunroofs exploding and believe this needs to be investigated further.
Mfg Campaign: 11664959
Recall Date: Jun 4, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2022 Kia K5. The contact stated that while attempting to accelerate from a complete stop at the red traffic light, the vehicle failed to respond upon depressing the accelerator pedal. The contact stated that upon shifting to park(P) and restarting the vehicle, the vehicle operated as needed. The vehicle was towed to the local dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
Corrective Action:
The contact owns a 2022 Kia K5. The contact stated that while attempting to accelerate from a complete stop at the red traffic light, the vehicle failed to respond upon depressing the accelerator pedal. The contact stated that upon shifting to park(P) and restarting the vehicle, the vehicle operated as needed. The vehicle was towed to the local dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
Additional Notes:
The contact owns a 2022 Kia K5. The contact stated that while attempting to accelerate from a complete stop at the red traffic light, the vehicle failed to respond upon depressing the accelerator pedal. The contact stated that upon shifting to park(P) and restarting the vehicle, the vehicle operated as needed. The vehicle was towed to the local dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
Mfg Campaign: 11662538
Recall Date: May 22, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving this morning 5/7/2025 at 9:09am and smoke started emitting from the center consol accompanied by a burning smell. My husband noticed the smoke coming from the car charging area, it made a popping/poof sound accompanied with even more smoke. We immediately pulled the charger out of the charger port. My car charger was melted and slightly burned.
Corrective Action:
Driving this morning 5/7/2025 at 9:09am and smoke started emitting from the center consol accompanied by a burning smell. My husband noticed the smoke coming from the car charging area, it made a popping/poof sound accompanied with even more smoke. We immediately pulled the charger out of the charger port. My car charger was melted and slightly burned.
Additional Notes:
Driving this morning 5/7/2025 at 9:09am and smoke started emitting from the center consol accompanied by a burning smell. My husband noticed the smoke coming from the car charging area, it made a popping/poof sound accompanied with even more smoke. We immediately pulled the charger out of the charger port. My car charger was melted and slightly burned.
Mfg Campaign: 11659496
Recall Date: May 7, 2025
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Driving this morning 5/7/2025 at 9:09am and smoke started emitting from the center consol accompanied by a burning smell. My husband noticed the smoke coming from the car charging area, it made a popping/poof sound accompanied with even more smoke. We immediately pulled the charger out of the charger port. My car charger was melted and slightly burned.
Corrective Action:
Driving this morning 5/7/2025 at 9:09am and smoke started emitting from the center consol accompanied by a burning smell. My husband noticed the smoke coming from the car charging area, it made a popping/poof sound accompanied with even more smoke. We immediately pulled the charger out of the charger port. My car charger was melted and slightly burned.
Additional Notes:
Driving this morning 5/7/2025 at 9:09am and smoke started emitting from the center consol accompanied by a burning smell. My husband noticed the smoke coming from the car charging area, it made a popping/poof sound accompanied with even more smoke. We immediately pulled the charger out of the charger port. My car charger was melted and slightly burned.
Mfg Campaign: 11659496
Recall Date: May 7, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving this morning 5/7/2025 at 9:09am and smoke started emitting from the center consol accompanied by a burning smell. My husband noticed the smoke coming from the car charging area, it made a popping/poof sound accompanied with even more smoke. We immediately pulled the charger out of the charger port. My car charger was melted and slightly burned.
Corrective Action:
Driving this morning 5/7/2025 at 9:09am and smoke started emitting from the center consol accompanied by a burning smell. My husband noticed the smoke coming from the car charging area, it made a popping/poof sound accompanied with even more smoke. We immediately pulled the charger out of the charger port. My car charger was melted and slightly burned.
Additional Notes:
Driving this morning 5/7/2025 at 9:09am and smoke started emitting from the center consol accompanied by a burning smell. My husband noticed the smoke coming from the car charging area, it made a popping/poof sound accompanied with even more smoke. We immediately pulled the charger out of the charger port. My car charger was melted and slightly burned.
Mfg Campaign: 11659496
Recall Date: May 7, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud “bang or pop”. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it’s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I’m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.
Corrective Action:
While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud “bang or pop”. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it’s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I’m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.
Additional Notes:
While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud “bang or pop”. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it’s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I’m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.
Mfg Campaign: 11657168
Recall Date: Apr 28, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud “bang or pop”. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it’s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I’m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.
Corrective Action:
While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud “bang or pop”. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it’s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I’m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.
Additional Notes:
While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud “bang or pop”. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it’s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I’m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.
Mfg Campaign: 11657168
Recall Date: Apr 28, 2025
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud “bang or pop”. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it’s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I’m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.
Corrective Action:
While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud “bang or pop”. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it’s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I’m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.
Additional Notes:
While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud “bang or pop”. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it’s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I’m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.
Mfg Campaign: 11657168
Recall Date: Apr 28, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle has experienced repeated transmission-related issues, including erratic shifting, delayed response, slippage, and sudden loss of power while driving. These symptoms significantly impact drivability and pose a safety risk, especially when accelerating or merging in traffic. The issue was previously addressed by the dealership under a recall repair. However, the same transmission behavior has returned approximately 3–4 months after the repair. The dealership performed repairs multiple times before, and the symptoms have now recurred. The problem has been confirmed by the authorized dealership and is scheduled for another inspection. There have been warning symptoms such as hesitation during gear shifts and intermittent power dips while in motion, which began reappearing recently. The component remains available for inspection. Given the repeat nature of the issue following an official recall, I believe this may be part of a broader unresolved defect in the vehicle’s transmission system. The issue initially reappeared briefly after the recall repair, then subsided. However, it returned more consistently and noticeably after a couple of months, and is now ongoing.
Corrective Action:
The vehicle has experienced repeated transmission-related issues, including erratic shifting, delayed response, slippage, and sudden loss of power while driving. These symptoms significantly impact drivability and pose a safety risk, especially when accelerating or merging in traffic. The issue was previously addressed by the dealership under a recall repair. However, the same transmission behavior has returned approximately 3–4 months after the repair. The dealership performed repairs multiple times before, and the symptoms have now recurred. The problem has been confirmed by the authorized dealership and is scheduled for another inspection. There have been warning symptoms such as hesitation during gear shifts and intermittent power dips while in motion, which began reappearing recently. The component remains available for inspection. Given the repeat nature of the issue following an official recall, I believe this may be part of a broader unresolved defect in the vehicle’s transmission system. The issue initially reappeared briefly after the recall repair, then subsided. However, it returned more consistently and noticeably after a couple of months, and is now ongoing.
Additional Notes:
The vehicle has experienced repeated transmission-related issues, including erratic shifting, delayed response, slippage, and sudden loss of power while driving. These symptoms significantly impact drivability and pose a safety risk, especially when accelerating or merging in traffic. The issue was previously addressed by the dealership under a recall repair. However, the same transmission behavior has returned approximately 3–4 months after the repair. The dealership performed repairs multiple times before, and the symptoms have now recurred. The problem has been confirmed by the authorized dealership and is scheduled for another inspection. There have been warning symptoms such as hesitation during gear shifts and intermittent power dips while in motion, which began reappearing recently. The component remains available for inspection. Given the repeat nature of the issue following an official recall, I believe this may be part of a broader unresolved defect in the vehicle’s transmission system. The issue initially reappeared briefly after the recall repair, then subsided. However, it returned more consistently and noticeably after a couple of months, and is now ongoing.
Mfg Campaign: 11656652
Recall Date: Apr 24, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury