Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC263
Recall Date: Mar 7, 2023
Kia America, Inc.
Safety Issue:
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC250
Recall Date: Oct 11, 2022
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC214
Recall Date: Jul 8, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC213
Recall Date: Jun 14, 2021
Consumer Complaints
123 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle has experienced repeated transmission-related issues, including erratic shifting, delayed response, slippage, and sudden loss of power while driving. These symptoms significantly impact drivability and pose a safety risk, especially when accelerating or merging in traffic. The issue was previously addressed by the dealership under a recall repair. However, the same transmission behavior has returned approximately 3–4 months after the repair. The dealership performed repairs multiple times before, and the symptoms have now recurred. The problem has been confirmed by the authorized dealership and is scheduled for another inspection. There have been warning symptoms such as hesitation during gear shifts and intermittent power dips while in motion, which began reappearing recently. The component remains available for inspection. Given the repeat nature of the issue following an official recall, I believe this may be part of a broader unresolved defect in the vehicle’s transmission system. The issue initially reappeared briefly after the recall repair, then subsided. However, it returned more consistently and noticeably after a couple of months, and is now ongoing.
Corrective Action:
The vehicle has experienced repeated transmission-related issues, including erratic shifting, delayed response, slippage, and sudden loss of power while driving. These symptoms significantly impact drivability and pose a safety risk, especially when accelerating or merging in traffic. The issue was previously addressed by the dealership under a recall repair. However, the same transmission behavior has returned approximately 3–4 months after the repair. The dealership performed repairs multiple times before, and the symptoms have now recurred. The problem has been confirmed by the authorized dealership and is scheduled for another inspection. There have been warning symptoms such as hesitation during gear shifts and intermittent power dips while in motion, which began reappearing recently. The component remains available for inspection. Given the repeat nature of the issue following an official recall, I believe this may be part of a broader unresolved defect in the vehicle’s transmission system. The issue initially reappeared briefly after the recall repair, then subsided. However, it returned more consistently and noticeably after a couple of months, and is now ongoing.
Additional Notes:
The vehicle has experienced repeated transmission-related issues, including erratic shifting, delayed response, slippage, and sudden loss of power while driving. These symptoms significantly impact drivability and pose a safety risk, especially when accelerating or merging in traffic. The issue was previously addressed by the dealership under a recall repair. However, the same transmission behavior has returned approximately 3–4 months after the repair. The dealership performed repairs multiple times before, and the symptoms have now recurred. The problem has been confirmed by the authorized dealership and is scheduled for another inspection. There have been warning symptoms such as hesitation during gear shifts and intermittent power dips while in motion, which began reappearing recently. The component remains available for inspection. Given the repeat nature of the issue following an official recall, I believe this may be part of a broader unresolved defect in the vehicle’s transmission system. The issue initially reappeared briefly after the recall repair, then subsided. However, it returned more consistently and noticeably after a couple of months, and is now ongoing.
Mfg Campaign: 11656652
Recall Date: Apr 24, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle has experienced repeated transmission-related issues, including erratic shifting, delayed response, slippage, and sudden loss of power while driving. These symptoms significantly impact drivability and pose a safety risk, especially when accelerating or merging in traffic. The issue was previously addressed by the dealership under a recall repair. However, the same transmission behavior has returned approximately 3–4 months after the repair. The dealership performed repairs multiple times before, and the symptoms have now recurred. The problem has been confirmed by the authorized dealership and is scheduled for another inspection. There have been warning symptoms such as hesitation during gear shifts and intermittent power dips while in motion, which began reappearing recently. The component remains available for inspection. Given the repeat nature of the issue following an official recall, I believe this may be part of a broader unresolved defect in the vehicle’s transmission system. The issue initially reappeared briefly after the recall repair, then subsided. However, it returned more consistently and noticeably after a couple of months, and is now ongoing.
Corrective Action:
The vehicle has experienced repeated transmission-related issues, including erratic shifting, delayed response, slippage, and sudden loss of power while driving. These symptoms significantly impact drivability and pose a safety risk, especially when accelerating or merging in traffic. The issue was previously addressed by the dealership under a recall repair. However, the same transmission behavior has returned approximately 3–4 months after the repair. The dealership performed repairs multiple times before, and the symptoms have now recurred. The problem has been confirmed by the authorized dealership and is scheduled for another inspection. There have been warning symptoms such as hesitation during gear shifts and intermittent power dips while in motion, which began reappearing recently. The component remains available for inspection. Given the repeat nature of the issue following an official recall, I believe this may be part of a broader unresolved defect in the vehicle’s transmission system. The issue initially reappeared briefly after the recall repair, then subsided. However, it returned more consistently and noticeably after a couple of months, and is now ongoing.
Additional Notes:
The vehicle has experienced repeated transmission-related issues, including erratic shifting, delayed response, slippage, and sudden loss of power while driving. These symptoms significantly impact drivability and pose a safety risk, especially when accelerating or merging in traffic. The issue was previously addressed by the dealership under a recall repair. However, the same transmission behavior has returned approximately 3–4 months after the repair. The dealership performed repairs multiple times before, and the symptoms have now recurred. The problem has been confirmed by the authorized dealership and is scheduled for another inspection. There have been warning symptoms such as hesitation during gear shifts and intermittent power dips while in motion, which began reappearing recently. The component remains available for inspection. Given the repeat nature of the issue following an official recall, I believe this may be part of a broader unresolved defect in the vehicle’s transmission system. The issue initially reappeared briefly after the recall repair, then subsided. However, it returned more consistently and noticeably after a couple of months, and is now ongoing.
Mfg Campaign: 11656652
Recall Date: Apr 24, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN. When the vehicle is turned on and parked with the vent opened letting outside air circulate into the cabin. there is a foul smell like coolant or engine fume that come with the air flow. I did change my air filter multiple times but the suffocating smell does not stop. it gives headaches. there are reddit threads on this issue with Kias. please take a look into it. thank you
Corrective Action:
UNKNOWN. When the vehicle is turned on and parked with the vent opened letting outside air circulate into the cabin. there is a foul smell like coolant or engine fume that come with the air flow. I did change my air filter multiple times but the suffocating smell does not stop. it gives headaches. there are reddit threads on this issue with Kias. please take a look into it. thank you
Additional Notes:
UNKNOWN. When the vehicle is turned on and parked with the vent opened letting outside air circulate into the cabin. there is a foul smell like coolant or engine fume that come with the air flow. I did change my air filter multiple times but the suffocating smell does not stop. it gives headaches. there are reddit threads on this issue with Kias. please take a look into it. thank you
Mfg Campaign: 11655337
Recall Date: Apr 18, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving on [XXX] and I heard a really loud sound like a Gun Shot in my Car I couldn't just pull over I had to get off at the next exit when I did I checked myself and then I checked my Windows then I opened my back door on the passenger side and saw that behind the seat had swollen up. I drove to work and call KIA where I purchased the car and told them what happened my husband carried the car to them and to make a long story short. After Months of back & forth it was determined that the GAS TANK had EXPANDED!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving on [XXX] and I heard a really loud sound like a Gun Shot in my Car I couldn't just pull over I had to get off at the next exit when I did I checked myself and then I checked my Windows then I opened my back door on the passenger side and saw that behind the seat had swollen up. I drove to work and call KIA where I purchased the car and told them what happened my husband carried the car to them and to make a long story short. After Months of back & forth it was determined that the GAS TANK had EXPANDED!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving on [XXX] and I heard a really loud sound like a Gun Shot in my Car I couldn't just pull over I had to get off at the next exit when I did I checked myself and then I checked my Windows then I opened my back door on the passenger side and saw that behind the seat had swollen up. I drove to work and call KIA where I purchased the car and told them what happened my husband carried the car to them and to make a long story short. After Months of back & forth it was determined that the GAS TANK had EXPANDED!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654429
Recall Date: Apr 14, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This has happened on 2 occasions, 1 while starting the car 1 while driving. Both times the cars volume went to max with either radio or Bluetooth on and produced a static noise with it. The volume knob did not adjust the piercing noise unless set to 0 or mute. This was remedied by pulling the amp fuze and reseting the radio. I had no lights or warnings pop up, and have yet to have this inspected by a dealership. This instant volume switch to max output with static while driving almost caused an accident as I was distracted trying to turn down my radio as quickly as possible with pain in my ears on the interstate. While stationary even after turning down the radio I still have lingering pain from how loud it was. From what I can tell this is something with the radio unit or amp within the car.
Corrective Action:
This has happened on 2 occasions, 1 while starting the car 1 while driving. Both times the cars volume went to max with either radio or Bluetooth on and produced a static noise with it. The volume knob did not adjust the piercing noise unless set to 0 or mute. This was remedied by pulling the amp fuze and reseting the radio. I had no lights or warnings pop up, and have yet to have this inspected by a dealership. This instant volume switch to max output with static while driving almost caused an accident as I was distracted trying to turn down my radio as quickly as possible with pain in my ears on the interstate. While stationary even after turning down the radio I still have lingering pain from how loud it was. From what I can tell this is something with the radio unit or amp within the car.
Additional Notes:
This has happened on 2 occasions, 1 while starting the car 1 while driving. Both times the cars volume went to max with either radio or Bluetooth on and produced a static noise with it. The volume knob did not adjust the piercing noise unless set to 0 or mute. This was remedied by pulling the amp fuze and reseting the radio. I had no lights or warnings pop up, and have yet to have this inspected by a dealership. This instant volume switch to max output with static while driving almost caused an accident as I was distracted trying to turn down my radio as quickly as possible with pain in my ears on the interstate. While stationary even after turning down the radio I still have lingering pain from how loud it was. From what I can tell this is something with the radio unit or amp within the car.
Mfg Campaign: 11649123
Recall Date: Mar 18, 2025
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
- Power Steering Motor Failed in under 50,000 miles - Failure of steering motor can make it hard to steer, steering wheel slightly shakes too - Turning the wheel you hear a high pitched rattling / squeak noise - Inspected and reproduced by Dealership / Manufacturer and determined it was the motor
Corrective Action:
- Power Steering Motor Failed in under 50,000 miles - Failure of steering motor can make it hard to steer, steering wheel slightly shakes too - Turning the wheel you hear a high pitched rattling / squeak noise - Inspected and reproduced by Dealership / Manufacturer and determined it was the motor
Additional Notes:
- Power Steering Motor Failed in under 50,000 miles - Failure of steering motor can make it hard to steer, steering wheel slightly shakes too - Turning the wheel you hear a high pitched rattling / squeak noise - Inspected and reproduced by Dealership / Manufacturer and determined it was the motor
Mfg Campaign: 11648431
Recall Date: Mar 15, 2025
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake Rotors from factory warp very early, noticable in under 30k miles. Warped rotors makes braking harsh, makes the brakes not work as well ans steering wheel jolt when braking making it dangerous. Was diagnosed by myself and other K5 drivers who took their cars to dealerships and mechanics. No warning lamps or anything, just very rough braking. Happened to me around 24,000 miles
Corrective Action:
Brake Rotors from factory warp very early, noticable in under 30k miles. Warped rotors makes braking harsh, makes the brakes not work as well ans steering wheel jolt when braking making it dangerous. Was diagnosed by myself and other K5 drivers who took their cars to dealerships and mechanics. No warning lamps or anything, just very rough braking. Happened to me around 24,000 miles
Additional Notes:
Brake Rotors from factory warp very early, noticable in under 30k miles. Warped rotors makes braking harsh, makes the brakes not work as well ans steering wheel jolt when braking making it dangerous. Was diagnosed by myself and other K5 drivers who took their cars to dealerships and mechanics. No warning lamps or anything, just very rough braking. Happened to me around 24,000 miles
Mfg Campaign: 11648432
Recall Date: Mar 15, 2025
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
These warnings light up at the same time the dash for Electronic stability system, electronic parking brake, forward collision system, Auto hold and engine light, saying "check forward collision system, check blind spot detection, check smart cruise control system", and the vehicle goes into a sort of limp mode, not allowing it to accelerate past about 40 mph easily. In my research, I've have found approximately 50 other Kia k5 owners who have had this exact same issue. Half of the time, once taken to the dealership for diagnosis, it is weeks without anyone figuring out what the issue might be. Several instances where a part has been replaced which did not fix the issue at all, like an airbag module, or steering column. Several instances of the ecu and hecu being replaced, and several more of the entire engine/chassis wire harness being replaced. As for my case, now at the dealership for 2nd time because they could not reproduce warning lights while test driving vehicle. They have determined mine requires a full chassis wire harness replacement, with an estimated cost of $5k-$7k, which includes the $2800 harness. I initially thought mine was an isolated incident, and was shocked to find as many owners as I have that have experienced the same issue, some with mileage as low 25 miles, and causing sudden braking or issue with steering the vehicle. Being that it involves all the major safety systems of the vehicle, I am also surprised there has not been any sort of recall, considering these issues span all the way back to 2021. Just my two cents. Currently waiting on a tech to come out and determine if this is covered under extended warranty bought at dealership at time of purchase, as I am over the 60k mile factory warranty period. Have had this vehicle for 3+ years, and this just now started happening about a month and a half ago. Some have had this issue just weeks after leaving the lot with their brand new car, and a few of those returned the vehicle for a refund.
Corrective Action:
These warnings light up at the same time the dash for Electronic stability system, electronic parking brake, forward collision system, Auto hold and engine light, saying "check forward collision system, check blind spot detection, check smart cruise control system", and the vehicle goes into a sort of limp mode, not allowing it to accelerate past about 40 mph easily. In my research, I've have found approximately 50 other Kia k5 owners who have had this exact same issue. Half of the time, once taken to the dealership for diagnosis, it is weeks without anyone figuring out what the issue might be. Several instances where a part has been replaced which did not fix the issue at all, like an airbag module, or steering column. Several instances of the ecu and hecu being replaced, and several more of the entire engine/chassis wire harness being replaced. As for my case, now at the dealership for 2nd time because they could not reproduce warning lights while test driving vehicle. They have determined mine requires a full chassis wire harness replacement, with an estimated cost of $5k-$7k, which includes the $2800 harness. I initially thought mine was an isolated incident, and was shocked to find as many owners as I have that have experienced the same issue, some with mileage as low 25 miles, and causing sudden braking or issue with steering the vehicle. Being that it involves all the major safety systems of the vehicle, I am also surprised there has not been any sort of recall, considering these issues span all the way back to 2021. Just my two cents. Currently waiting on a tech to come out and determine if this is covered under extended warranty bought at dealership at time of purchase, as I am over the 60k mile factory warranty period. Have had this vehicle for 3+ years, and this just now started happening about a month and a half ago. Some have had this issue just weeks after leaving the lot with their brand new car, and a few of those returned the vehicle for a refund.
Additional Notes:
These warnings light up at the same time the dash for Electronic stability system, electronic parking brake, forward collision system, Auto hold and engine light, saying "check forward collision system, check blind spot detection, check smart cruise control system", and the vehicle goes into a sort of limp mode, not allowing it to accelerate past about 40 mph easily. In my research, I've have found approximately 50 other Kia k5 owners who have had this exact same issue. Half of the time, once taken to the dealership for diagnosis, it is weeks without anyone figuring out what the issue might be. Several instances where a part has been replaced which did not fix the issue at all, like an airbag module, or steering column. Several instances of the ecu and hecu being replaced, and several more of the entire engine/chassis wire harness being replaced. As for my case, now at the dealership for 2nd time because they could not reproduce warning lights while test driving vehicle. They have determined mine requires a full chassis wire harness replacement, with an estimated cost of $5k-$7k, which includes the $2800 harness. I initially thought mine was an isolated incident, and was shocked to find as many owners as I have that have experienced the same issue, some with mileage as low 25 miles, and causing sudden braking or issue with steering the vehicle. Being that it involves all the major safety systems of the vehicle, I am also surprised there has not been any sort of recall, considering these issues span all the way back to 2021. Just my two cents. Currently waiting on a tech to come out and determine if this is covered under extended warranty bought at dealership at time of purchase, as I am over the 60k mile factory warranty period. Have had this vehicle for 3+ years, and this just now started happening about a month and a half ago. Some have had this issue just weeks after leaving the lot with their brand new car, and a few of those returned the vehicle for a refund.
Mfg Campaign: 11647878
Recall Date: Mar 12, 2025
Kia America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
These warnings light up at the same time the dash for Electronic stability system, electronic parking brake, forward collision system, Auto hold and engine light, saying "check forward collision system, check blind spot detection, check smart cruise control system", and the vehicle goes into a sort of limp mode, not allowing it to accelerate past about 40 mph easily. In my research, I've have found approximately 50 other Kia k5 owners who have had this exact same issue. Half of the time, once taken to the dealership for diagnosis, it is weeks without anyone figuring out what the issue might be. Several instances where a part has been replaced which did not fix the issue at all, like an airbag module, or steering column. Several instances of the ecu and hecu being replaced, and several more of the entire engine/chassis wire harness being replaced. As for my case, now at the dealership for 2nd time because they could not reproduce warning lights while test driving vehicle. They have determined mine requires a full chassis wire harness replacement, with an estimated cost of $5k-$7k, which includes the $2800 harness. I initially thought mine was an isolated incident, and was shocked to find as many owners as I have that have experienced the same issue, some with mileage as low 25 miles, and causing sudden braking or issue with steering the vehicle. Being that it involves all the major safety systems of the vehicle, I am also surprised there has not been any sort of recall, considering these issues span all the way back to 2021. Just my two cents. Currently waiting on a tech to come out and determine if this is covered under extended warranty bought at dealership at time of purchase, as I am over the 60k mile factory warranty period. Have had this vehicle for 3+ years, and this just now started happening about a month and a half ago. Some have had this issue just weeks after leaving the lot with their brand new car, and a few of those returned the vehicle for a refund.
Corrective Action:
These warnings light up at the same time the dash for Electronic stability system, electronic parking brake, forward collision system, Auto hold and engine light, saying "check forward collision system, check blind spot detection, check smart cruise control system", and the vehicle goes into a sort of limp mode, not allowing it to accelerate past about 40 mph easily. In my research, I've have found approximately 50 other Kia k5 owners who have had this exact same issue. Half of the time, once taken to the dealership for diagnosis, it is weeks without anyone figuring out what the issue might be. Several instances where a part has been replaced which did not fix the issue at all, like an airbag module, or steering column. Several instances of the ecu and hecu being replaced, and several more of the entire engine/chassis wire harness being replaced. As for my case, now at the dealership for 2nd time because they could not reproduce warning lights while test driving vehicle. They have determined mine requires a full chassis wire harness replacement, with an estimated cost of $5k-$7k, which includes the $2800 harness. I initially thought mine was an isolated incident, and was shocked to find as many owners as I have that have experienced the same issue, some with mileage as low 25 miles, and causing sudden braking or issue with steering the vehicle. Being that it involves all the major safety systems of the vehicle, I am also surprised there has not been any sort of recall, considering these issues span all the way back to 2021. Just my two cents. Currently waiting on a tech to come out and determine if this is covered under extended warranty bought at dealership at time of purchase, as I am over the 60k mile factory warranty period. Have had this vehicle for 3+ years, and this just now started happening about a month and a half ago. Some have had this issue just weeks after leaving the lot with their brand new car, and a few of those returned the vehicle for a refund.
Additional Notes:
These warnings light up at the same time the dash for Electronic stability system, electronic parking brake, forward collision system, Auto hold and engine light, saying "check forward collision system, check blind spot detection, check smart cruise control system", and the vehicle goes into a sort of limp mode, not allowing it to accelerate past about 40 mph easily. In my research, I've have found approximately 50 other Kia k5 owners who have had this exact same issue. Half of the time, once taken to the dealership for diagnosis, it is weeks without anyone figuring out what the issue might be. Several instances where a part has been replaced which did not fix the issue at all, like an airbag module, or steering column. Several instances of the ecu and hecu being replaced, and several more of the entire engine/chassis wire harness being replaced. As for my case, now at the dealership for 2nd time because they could not reproduce warning lights while test driving vehicle. They have determined mine requires a full chassis wire harness replacement, with an estimated cost of $5k-$7k, which includes the $2800 harness. I initially thought mine was an isolated incident, and was shocked to find as many owners as I have that have experienced the same issue, some with mileage as low 25 miles, and causing sudden braking or issue with steering the vehicle. Being that it involves all the major safety systems of the vehicle, I am also surprised there has not been any sort of recall, considering these issues span all the way back to 2021. Just my two cents. Currently waiting on a tech to come out and determine if this is covered under extended warranty bought at dealership at time of purchase, as I am over the 60k mile factory warranty period. Have had this vehicle for 3+ years, and this just now started happening about a month and a half ago. Some have had this issue just weeks after leaving the lot with their brand new car, and a few of those returned the vehicle for a refund.
Mfg Campaign: 11647878
Recall Date: Mar 12, 2025
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
These warnings light up at the same time the dash for Electronic stability system, electronic parking brake, forward collision system, Auto hold and engine light, saying "check forward collision system, check blind spot detection, check smart cruise control system", and the vehicle goes into a sort of limp mode, not allowing it to accelerate past about 40 mph easily. In my research, I've have found approximately 50 other Kia k5 owners who have had this exact same issue. Half of the time, once taken to the dealership for diagnosis, it is weeks without anyone figuring out what the issue might be. Several instances where a part has been replaced which did not fix the issue at all, like an airbag module, or steering column. Several instances of the ecu and hecu being replaced, and several more of the entire engine/chassis wire harness being replaced. As for my case, now at the dealership for 2nd time because they could not reproduce warning lights while test driving vehicle. They have determined mine requires a full chassis wire harness replacement, with an estimated cost of $5k-$7k, which includes the $2800 harness. I initially thought mine was an isolated incident, and was shocked to find as many owners as I have that have experienced the same issue, some with mileage as low 25 miles, and causing sudden braking or issue with steering the vehicle. Being that it involves all the major safety systems of the vehicle, I am also surprised there has not been any sort of recall, considering these issues span all the way back to 2021. Just my two cents. Currently waiting on a tech to come out and determine if this is covered under extended warranty bought at dealership at time of purchase, as I am over the 60k mile factory warranty period. Have had this vehicle for 3+ years, and this just now started happening about a month and a half ago. Some have had this issue just weeks after leaving the lot with their brand new car, and a few of those returned the vehicle for a refund.
Corrective Action:
These warnings light up at the same time the dash for Electronic stability system, electronic parking brake, forward collision system, Auto hold and engine light, saying "check forward collision system, check blind spot detection, check smart cruise control system", and the vehicle goes into a sort of limp mode, not allowing it to accelerate past about 40 mph easily. In my research, I've have found approximately 50 other Kia k5 owners who have had this exact same issue. Half of the time, once taken to the dealership for diagnosis, it is weeks without anyone figuring out what the issue might be. Several instances where a part has been replaced which did not fix the issue at all, like an airbag module, or steering column. Several instances of the ecu and hecu being replaced, and several more of the entire engine/chassis wire harness being replaced. As for my case, now at the dealership for 2nd time because they could not reproduce warning lights while test driving vehicle. They have determined mine requires a full chassis wire harness replacement, with an estimated cost of $5k-$7k, which includes the $2800 harness. I initially thought mine was an isolated incident, and was shocked to find as many owners as I have that have experienced the same issue, some with mileage as low 25 miles, and causing sudden braking or issue with steering the vehicle. Being that it involves all the major safety systems of the vehicle, I am also surprised there has not been any sort of recall, considering these issues span all the way back to 2021. Just my two cents. Currently waiting on a tech to come out and determine if this is covered under extended warranty bought at dealership at time of purchase, as I am over the 60k mile factory warranty period. Have had this vehicle for 3+ years, and this just now started happening about a month and a half ago. Some have had this issue just weeks after leaving the lot with their brand new car, and a few of those returned the vehicle for a refund.
Additional Notes:
These warnings light up at the same time the dash for Electronic stability system, electronic parking brake, forward collision system, Auto hold and engine light, saying "check forward collision system, check blind spot detection, check smart cruise control system", and the vehicle goes into a sort of limp mode, not allowing it to accelerate past about 40 mph easily. In my research, I've have found approximately 50 other Kia k5 owners who have had this exact same issue. Half of the time, once taken to the dealership for diagnosis, it is weeks without anyone figuring out what the issue might be. Several instances where a part has been replaced which did not fix the issue at all, like an airbag module, or steering column. Several instances of the ecu and hecu being replaced, and several more of the entire engine/chassis wire harness being replaced. As for my case, now at the dealership for 2nd time because they could not reproduce warning lights while test driving vehicle. They have determined mine requires a full chassis wire harness replacement, with an estimated cost of $5k-$7k, which includes the $2800 harness. I initially thought mine was an isolated incident, and was shocked to find as many owners as I have that have experienced the same issue, some with mileage as low 25 miles, and causing sudden braking or issue with steering the vehicle. Being that it involves all the major safety systems of the vehicle, I am also surprised there has not been any sort of recall, considering these issues span all the way back to 2021. Just my two cents. Currently waiting on a tech to come out and determine if this is covered under extended warranty bought at dealership at time of purchase, as I am over the 60k mile factory warranty period. Have had this vehicle for 3+ years, and this just now started happening about a month and a half ago. Some have had this issue just weeks after leaving the lot with their brand new car, and a few of those returned the vehicle for a refund.
Mfg Campaign: 11647878
Recall Date: Mar 12, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Turn signal, the turn signal just goes out and does not work. This is a know issue with kia. I have almost bin hit several times do to this. I have 2 exact cars and they have both the same issue. You cannot just have the bulb replaced, the whole headlight asembly has to be replaced, the front bumper has to be removed to replace the headlight asembly, very costly, this is not so much the cost but more of a safety concern.
Corrective Action:
Turn signal, the turn signal just goes out and does not work. This is a know issue with kia. I have almost bin hit several times do to this. I have 2 exact cars and they have both the same issue. You cannot just have the bulb replaced, the whole headlight asembly has to be replaced, the front bumper has to be removed to replace the headlight asembly, very costly, this is not so much the cost but more of a safety concern.
Additional Notes:
Turn signal, the turn signal just goes out and does not work. This is a know issue with kia. I have almost bin hit several times do to this. I have 2 exact cars and they have both the same issue. You cannot just have the bulb replaced, the whole headlight asembly has to be replaced, the front bumper has to be removed to replace the headlight asembly, very costly, this is not so much the cost but more of a safety concern.
Mfg Campaign: 11639022
Recall Date: Jan 28, 2025
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Turn signal, the turn signal just goes out and does not work. This is a know issue with kia. I have almost bin hit several times do to this. I have 2 exact cars and they have both the same issue. You cannot just have the bulb replaced, the whole headlight asembly has to be replaced, the front bumper has to be removed to replace the headlight asembly, very costly, this is not so much the cost but more of a safety concern.
Corrective Action:
Turn signal, the turn signal just goes out and does not work. This is a know issue with kia. I have almost bin hit several times do to this. I have 2 exact cars and they have both the same issue. You cannot just have the bulb replaced, the whole headlight asembly has to be replaced, the front bumper has to be removed to replace the headlight asembly, very costly, this is not so much the cost but more of a safety concern.
Additional Notes:
Turn signal, the turn signal just goes out and does not work. This is a know issue with kia. I have almost bin hit several times do to this. I have 2 exact cars and they have both the same issue. You cannot just have the bulb replaced, the whole headlight asembly has to be replaced, the front bumper has to be removed to replace the headlight asembly, very costly, this is not so much the cost but more of a safety concern.
Mfg Campaign: 11639022
Recall Date: Jan 28, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I had 130 miles until I needed to fuel up. Out of nowhere, my gas light comes on with the miles now blanked out. I thought it was odd, but stopped at the next gas station to fuel up. It would not let me put more than .22 cents into the tank without gas exploding out the side. Again, cranked up the car & it states it still needs gas. Tried another gas station & got the same result. Ended up at the nearest Kia & they stated it was the fuel tank expansion recall. They told me they ordered the parts and it should be fixed a little after Christmas. A week later and they are stating they do not know how to fix the vehicle and have no options for rentals/loaners. They said Kia would have to contact them before they can work on the vehicle. I have not received a call but did call the 1-800 number I was given and they basically said that they don’t know what they are going to do and someone will reach out to me. This is so scary as a consumer that Kia is allowed to place vehicles on the road that are considered very dangerous. A process needs to be in place fairly quickly or I am afraid there will be a lot of people in my situation. Not only was this scary, I was alone & this could have put me in danger on the road. I will never buy a Kia again & hate the service I have received as I have been left in the dark from the beginning.
Corrective Action:
I had 130 miles until I needed to fuel up. Out of nowhere, my gas light comes on with the miles now blanked out. I thought it was odd, but stopped at the next gas station to fuel up. It would not let me put more than .22 cents into the tank without gas exploding out the side. Again, cranked up the car & it states it still needs gas. Tried another gas station & got the same result. Ended up at the nearest Kia & they stated it was the fuel tank expansion recall. They told me they ordered the parts and it should be fixed a little after Christmas. A week later and they are stating they do not know how to fix the vehicle and have no options for rentals/loaners. They said Kia would have to contact them before they can work on the vehicle. I have not received a call but did call the 1-800 number I was given and they basically said that they don’t know what they are going to do and someone will reach out to me. This is so scary as a consumer that Kia is allowed to place vehicles on the road that are considered very dangerous. A process needs to be in place fairly quickly or I am afraid there will be a lot of people in my situation. Not only was this scary, I was alone & this could have put me in danger on the road. I will never buy a Kia again & hate the service I have received as I have been left in the dark from the beginning.
Additional Notes:
I had 130 miles until I needed to fuel up. Out of nowhere, my gas light comes on with the miles now blanked out. I thought it was odd, but stopped at the next gas station to fuel up. It would not let me put more than .22 cents into the tank without gas exploding out the side. Again, cranked up the car & it states it still needs gas. Tried another gas station & got the same result. Ended up at the nearest Kia & they stated it was the fuel tank expansion recall. They told me they ordered the parts and it should be fixed a little after Christmas. A week later and they are stating they do not know how to fix the vehicle and have no options for rentals/loaners. They said Kia would have to contact them before they can work on the vehicle. I have not received a call but did call the 1-800 number I was given and they basically said that they don’t know what they are going to do and someone will reach out to me. This is so scary as a consumer that Kia is allowed to place vehicles on the road that are considered very dangerous. A process needs to be in place fairly quickly or I am afraid there will be a lot of people in my situation. Not only was this scary, I was alone & this could have put me in danger on the road. I will never buy a Kia again & hate the service I have received as I have been left in the dark from the beginning.
Mfg Campaign: 11632773
Recall Date: Dec 27, 2024
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
2022 Kia K5 GT Line steering wheel is getting stuck when driving over 20mph. It is hard to keep the wheel in a straight line when driving. The steering wheel becomes sticky and will veer to another lane. You have to apply pressure to bring the car back to center which is a safety hazard because when the wheel loosen up you unknowingly be in another lane. While driving, my wheel became extremely stiff and I close to hitting a vehicle in another lane because I had no control of the wheel. Kia dealerships are refusing to service my K5 without giving any reason. It is a scary situation when you can not control the car due to this stuck steering even when all assisted driving and lane assist features are turned off. This issue began in September and I have not been able to remediate the problem. Kia dealerships are not helping. I have taken my car to independent mechanics and they are not able to determine the cause of this issue. When driving at higher speeds like 60mph and over you have to continually add pressure to keep the car in a straight line. I have had front and rear end alignments and full inspections but have no found a solution to this problem.
Corrective Action:
2022 Kia K5 GT Line steering wheel is getting stuck when driving over 20mph. It is hard to keep the wheel in a straight line when driving. The steering wheel becomes sticky and will veer to another lane. You have to apply pressure to bring the car back to center which is a safety hazard because when the wheel loosen up you unknowingly be in another lane. While driving, my wheel became extremely stiff and I close to hitting a vehicle in another lane because I had no control of the wheel. Kia dealerships are refusing to service my K5 without giving any reason. It is a scary situation when you can not control the car due to this stuck steering even when all assisted driving and lane assist features are turned off. This issue began in September and I have not been able to remediate the problem. Kia dealerships are not helping. I have taken my car to independent mechanics and they are not able to determine the cause of this issue. When driving at higher speeds like 60mph and over you have to continually add pressure to keep the car in a straight line. I have had front and rear end alignments and full inspections but have no found a solution to this problem.
Additional Notes:
2022 Kia K5 GT Line steering wheel is getting stuck when driving over 20mph. It is hard to keep the wheel in a straight line when driving. The steering wheel becomes sticky and will veer to another lane. You have to apply pressure to bring the car back to center which is a safety hazard because when the wheel loosen up you unknowingly be in another lane. While driving, my wheel became extremely stiff and I close to hitting a vehicle in another lane because I had no control of the wheel. Kia dealerships are refusing to service my K5 without giving any reason. It is a scary situation when you can not control the car due to this stuck steering even when all assisted driving and lane assist features are turned off. This issue began in September and I have not been able to remediate the problem. Kia dealerships are not helping. I have taken my car to independent mechanics and they are not able to determine the cause of this issue. When driving at higher speeds like 60mph and over you have to continually add pressure to keep the car in a straight line. I have had front and rear end alignments and full inspections but have no found a solution to this problem.
Mfg Campaign: 11630725
Recall Date: Dec 14, 2024
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Kia K5. The contact stated that while his wife was driving stopped at a stop sign, another vehicle traveling at approximately 30 MPH collided with the driver's side door. The air bags did not deployed, resulting in the contacts wife wife sustaining injuries he attributed to the failure. No warning lights were illuminated. The vehicle was towed to a body repair shop but later deemed a total loss by contacts insurance provider. A police report was filed and injuries were reported. The contact and his wife transported themselves to an area hospital for treatment. Both the contact and his wife were treated for varying levels of pain to their neck and back. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V149000 (Air Bgas), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened; the contact was informed that the manufacturer had requested his insurance provider hold the vehicle at the body repair shop pending a review of the incident recorder. The failure mileage was 62,000.
Corrective Action:
The contact owns a 2022 Kia K5. The contact stated that while his wife was driving stopped at a stop sign, another vehicle traveling at approximately 30 MPH collided with the driver's side door. The air bags did not deployed, resulting in the contacts wife wife sustaining injuries he attributed to the failure. No warning lights were illuminated. The vehicle was towed to a body repair shop but later deemed a total loss by contacts insurance provider. A police report was filed and injuries were reported. The contact and his wife transported themselves to an area hospital for treatment. Both the contact and his wife were treated for varying levels of pain to their neck and back. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V149000 (Air Bgas), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened; the contact was informed that the manufacturer had requested his insurance provider hold the vehicle at the body repair shop pending a review of the incident recorder. The failure mileage was 62,000.
Additional Notes:
The contact owns a 2022 Kia K5. The contact stated that while his wife was driving stopped at a stop sign, another vehicle traveling at approximately 30 MPH collided with the driver's side door. The air bags did not deployed, resulting in the contacts wife wife sustaining injuries he attributed to the failure. No warning lights were illuminated. The vehicle was towed to a body repair shop but later deemed a total loss by contacts insurance provider. A police report was filed and injuries were reported. The contact and his wife transported themselves to an area hospital for treatment. Both the contact and his wife were treated for varying levels of pain to their neck and back. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V149000 (Air Bgas), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened; the contact was informed that the manufacturer had requested his insurance provider hold the vehicle at the body repair shop pending a review of the incident recorder. The failure mileage was 62,000.
Mfg Campaign: 11626499
Recall Date: Nov 20, 2024
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
IN OCT 2023 I STARTED HAVING ISSUES WITH MY FUEL TANK. I WAS DRIVING AND NOTICED MY FUEL GAGE WAS ON EMPTY BUT MY FUEL MILEAGE STATED THAT I HAD 100 MILES LEFT. I WENT TO THE GAS STATION TO FUEL UP AND I WASN'T ABLE TO PUMP ANY FUEL. I PROCEEDED TO DRIVE AND HEARD A LOUD BOOM AND A HISSING NOISE. I PULLED OVER TO ASSESS MY VEHICLE AND DIDN'T NOTICE ANYTHING WRONG. I TOOK MY CAR TO THE DEALERSHIP ON 10/26/2023. IN MAY OF 2024 I WAS ON MY WAY TO PICK UP MY DAUGHTER AND GRANDSON AND STARTED NOTICING MY FUEL GAGE WAS HAVING AN ISSUE AGAIN. ON MY WAY TO THE GAS STATION I HEARD A LOUD BOOM. I COULDN'T PUMP FUEL AGAIN. I PROCEEDED TO PICK UP MY DAUGHTER AND GRANDSON. AS THEY GOT IN THE BACKSEAT SHE ASKED ME WHY WAS THE SEAT LIFTED. I INSPECTED MY REAR SEAT AND NOTICED A 3-4 INCH GAP FROM THE SEAT AND THE BASE OF THE SEAT, ALSO IT HAD A LARGE LUMP. I TOOK MY VEHICLE TO THE DEALERSHIP THE FOLLOWING DAY ON MAY 24, 2024.VEHICLE IS AVAILABLE FOR INSPECTION. IT'S CURRENTLY AT THE KIA DEALERSHIP IN DOWNTOWN LOS ANGELES. AS AN UBER DRIVER MY LIFE AND THE LIVES OF MY PASSENGERS AS WELL AS FAMILY MEMBERS HAS BEEN PUT IN DANGER. UNKNOWN. MY VEHICLE HAS BEEN INSPECTED FOR THIS ISSUE ON 10/26/2023, 05/24/2024, AND 09/24/2024. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE EARLY PART OF JULY I TOOK A TRIP TO SEE MY MOM IN ARIZONA APPROX. 280 MILES AWAY FROM MY RESIDENCE. AS I WAS DRIVING BACK HOME ON [XXX] I NOTICED WHAT I THOUGHT WAS SMOKE COMING FROM THE DRIVER SIDE OF MY VEHICLE. I PULLED OVER AND GAS WAS HISSING AND SPILLING OUT OF THE FUEL TANK. I THOUGHT SOMETHING WAS WRONG WITH THE FUEL CAP SO I WENT TO PURCHASE A NEW FUEL CAP. I TRIED TO PUMP MORE GAS BUT I WASN'T ABLE TOO. I REPLACED THE FUEL CAP AND RETURNED TO MY MOTHERS HOME BECAUSE AFTER I REPLACED THE CAP THE FUEL WAS STILL COMING OUT OF THE GAS TANK. I HAD TO PAY $1,000.00 TO HAVE MY CAR TOWED BACK TO CALIFORNIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
IN OCT 2023 I STARTED HAVING ISSUES WITH MY FUEL TANK. I WAS DRIVING AND NOTICED MY FUEL GAGE WAS ON EMPTY BUT MY FUEL MILEAGE STATED THAT I HAD 100 MILES LEFT. I WENT TO THE GAS STATION TO FUEL UP AND I WASN'T ABLE TO PUMP ANY FUEL. I PROCEEDED TO DRIVE AND HEARD A LOUD BOOM AND A HISSING NOISE. I PULLED OVER TO ASSESS MY VEHICLE AND DIDN'T NOTICE ANYTHING WRONG. I TOOK MY CAR TO THE DEALERSHIP ON 10/26/2023. IN MAY OF 2024 I WAS ON MY WAY TO PICK UP MY DAUGHTER AND GRANDSON AND STARTED NOTICING MY FUEL GAGE WAS HAVING AN ISSUE AGAIN. ON MY WAY TO THE GAS STATION I HEARD A LOUD BOOM. I COULDN'T PUMP FUEL AGAIN. I PROCEEDED TO PICK UP MY DAUGHTER AND GRANDSON. AS THEY GOT IN THE BACKSEAT SHE ASKED ME WHY WAS THE SEAT LIFTED. I INSPECTED MY REAR SEAT AND NOTICED A 3-4 INCH GAP FROM THE SEAT AND THE BASE OF THE SEAT, ALSO IT HAD A LARGE LUMP. I TOOK MY VEHICLE TO THE DEALERSHIP THE FOLLOWING DAY ON MAY 24, 2024.VEHICLE IS AVAILABLE FOR INSPECTION. IT'S CURRENTLY AT THE KIA DEALERSHIP IN DOWNTOWN LOS ANGELES. AS AN UBER DRIVER MY LIFE AND THE LIVES OF MY PASSENGERS AS WELL AS FAMILY MEMBERS HAS BEEN PUT IN DANGER. UNKNOWN. MY VEHICLE HAS BEEN INSPECTED FOR THIS ISSUE ON 10/26/2023, 05/24/2024, AND 09/24/2024. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE EARLY PART OF JULY I TOOK A TRIP TO SEE MY MOM IN ARIZONA APPROX. 280 MILES AWAY FROM MY RESIDENCE. AS I WAS DRIVING BACK HOME ON [XXX] I NOTICED WHAT I THOUGHT WAS SMOKE COMING FROM THE DRIVER SIDE OF MY VEHICLE. I PULLED OVER AND GAS WAS HISSING AND SPILLING OUT OF THE FUEL TANK. I THOUGHT SOMETHING WAS WRONG WITH THE FUEL CAP SO I WENT TO PURCHASE A NEW FUEL CAP. I TRIED TO PUMP MORE GAS BUT I WASN'T ABLE TOO. I REPLACED THE FUEL CAP AND RETURNED TO MY MOTHERS HOME BECAUSE AFTER I REPLACED THE CAP THE FUEL WAS STILL COMING OUT OF THE GAS TANK. I HAD TO PAY $1,000.00 TO HAVE MY CAR TOWED BACK TO CALIFORNIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
IN OCT 2023 I STARTED HAVING ISSUES WITH MY FUEL TANK. I WAS DRIVING AND NOTICED MY FUEL GAGE WAS ON EMPTY BUT MY FUEL MILEAGE STATED THAT I HAD 100 MILES LEFT. I WENT TO THE GAS STATION TO FUEL UP AND I WASN'T ABLE TO PUMP ANY FUEL. I PROCEEDED TO DRIVE AND HEARD A LOUD BOOM AND A HISSING NOISE. I PULLED OVER TO ASSESS MY VEHICLE AND DIDN'T NOTICE ANYTHING WRONG. I TOOK MY CAR TO THE DEALERSHIP ON 10/26/2023. IN MAY OF 2024 I WAS ON MY WAY TO PICK UP MY DAUGHTER AND GRANDSON AND STARTED NOTICING MY FUEL GAGE WAS HAVING AN ISSUE AGAIN. ON MY WAY TO THE GAS STATION I HEARD A LOUD BOOM. I COULDN'T PUMP FUEL AGAIN. I PROCEEDED TO PICK UP MY DAUGHTER AND GRANDSON. AS THEY GOT IN THE BACKSEAT SHE ASKED ME WHY WAS THE SEAT LIFTED. I INSPECTED MY REAR SEAT AND NOTICED A 3-4 INCH GAP FROM THE SEAT AND THE BASE OF THE SEAT, ALSO IT HAD A LARGE LUMP. I TOOK MY VEHICLE TO THE DEALERSHIP THE FOLLOWING DAY ON MAY 24, 2024.VEHICLE IS AVAILABLE FOR INSPECTION. IT'S CURRENTLY AT THE KIA DEALERSHIP IN DOWNTOWN LOS ANGELES. AS AN UBER DRIVER MY LIFE AND THE LIVES OF MY PASSENGERS AS WELL AS FAMILY MEMBERS HAS BEEN PUT IN DANGER. UNKNOWN. MY VEHICLE HAS BEEN INSPECTED FOR THIS ISSUE ON 10/26/2023, 05/24/2024, AND 09/24/2024. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE EARLY PART OF JULY I TOOK A TRIP TO SEE MY MOM IN ARIZONA APPROX. 280 MILES AWAY FROM MY RESIDENCE. AS I WAS DRIVING BACK HOME ON [XXX] I NOTICED WHAT I THOUGHT WAS SMOKE COMING FROM THE DRIVER SIDE OF MY VEHICLE. I PULLED OVER AND GAS WAS HISSING AND SPILLING OUT OF THE FUEL TANK. I THOUGHT SOMETHING WAS WRONG WITH THE FUEL CAP SO I WENT TO PURCHASE A NEW FUEL CAP. I TRIED TO PUMP MORE GAS BUT I WASN'T ABLE TOO. I REPLACED THE FUEL CAP AND RETURNED TO MY MOTHERS HOME BECAUSE AFTER I REPLACED THE CAP THE FUEL WAS STILL COMING OUT OF THE GAS TANK. I HAD TO PAY $1,000.00 TO HAVE MY CAR TOWED BACK TO CALIFORNIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625495
Recall Date: Nov 15, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
IN OCT 2023 I STARTED HAVING ISSUES WITH MY FUEL TANK. I WAS DRIVING AND NOTICED MY FUEL GAGE WAS ON EMPTY BUT MY FUEL MILEAGE STATED THAT I HAD 100 MILES LEFT. I WENT TO THE GAS STATION TO FUEL UP AND I WASN'T ABLE TO PUMP ANY FUEL. I PROCEEDED TO DRIVE AND HEARD A LOUD BOOM AND A HISSING NOISE. I PULLED OVER TO ASSESS MY VEHICLE AND DIDN'T NOTICE ANYTHING WRONG. I TOOK MY CAR TO THE DEALERSHIP ON 10/26/2023. IN MAY OF 2024 I WAS ON MY WAY TO PICK UP MY DAUGHTER AND GRANDSON AND STARTED NOTICING MY FUEL GAGE WAS HAVING AN ISSUE AGAIN. ON MY WAY TO THE GAS STATION I HEARD A LOUD BOOM. I COULDN'T PUMP FUEL AGAIN. I PROCEEDED TO PICK UP MY DAUGHTER AND GRANDSON. AS THEY GOT IN THE BACKSEAT SHE ASKED ME WHY WAS THE SEAT LIFTED. I INSPECTED MY REAR SEAT AND NOTICED A 3-4 INCH GAP FROM THE SEAT AND THE BASE OF THE SEAT, ALSO IT HAD A LARGE LUMP. I TOOK MY VEHICLE TO THE DEALERSHIP THE FOLLOWING DAY ON MAY 24, 2024.VEHICLE IS AVAILABLE FOR INSPECTION. IT'S CURRENTLY AT THE KIA DEALERSHIP IN DOWNTOWN LOS ANGELES. AS AN UBER DRIVER MY LIFE AND THE LIVES OF MY PASSENGERS AS WELL AS FAMILY MEMBERS HAS BEEN PUT IN DANGER. UNKNOWN. MY VEHICLE HAS BEEN INSPECTED FOR THIS ISSUE ON 10/26/2023, 05/24/2024, AND 09/24/2024. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE EARLY PART OF JULY I TOOK A TRIP TO SEE MY MOM IN ARIZONA APPROX. 280 MILES AWAY FROM MY RESIDENCE. AS I WAS DRIVING BACK HOME ON [XXX] I NOTICED WHAT I THOUGHT WAS SMOKE COMING FROM THE DRIVER SIDE OF MY VEHICLE. I PULLED OVER AND GAS WAS HISSING AND SPILLING OUT OF THE FUEL TANK. I THOUGHT SOMETHING WAS WRONG WITH THE FUEL CAP SO I WENT TO PURCHASE A NEW FUEL CAP. I TRIED TO PUMP MORE GAS BUT I WASN'T ABLE TOO. I REPLACED THE FUEL CAP AND RETURNED TO MY MOTHERS HOME BECAUSE AFTER I REPLACED THE CAP THE FUEL WAS STILL COMING OUT OF THE GAS TANK. I HAD TO PAY $1,000.00 TO HAVE MY CAR TOWED BACK TO CALIFORNIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
IN OCT 2023 I STARTED HAVING ISSUES WITH MY FUEL TANK. I WAS DRIVING AND NOTICED MY FUEL GAGE WAS ON EMPTY BUT MY FUEL MILEAGE STATED THAT I HAD 100 MILES LEFT. I WENT TO THE GAS STATION TO FUEL UP AND I WASN'T ABLE TO PUMP ANY FUEL. I PROCEEDED TO DRIVE AND HEARD A LOUD BOOM AND A HISSING NOISE. I PULLED OVER TO ASSESS MY VEHICLE AND DIDN'T NOTICE ANYTHING WRONG. I TOOK MY CAR TO THE DEALERSHIP ON 10/26/2023. IN MAY OF 2024 I WAS ON MY WAY TO PICK UP MY DAUGHTER AND GRANDSON AND STARTED NOTICING MY FUEL GAGE WAS HAVING AN ISSUE AGAIN. ON MY WAY TO THE GAS STATION I HEARD A LOUD BOOM. I COULDN'T PUMP FUEL AGAIN. I PROCEEDED TO PICK UP MY DAUGHTER AND GRANDSON. AS THEY GOT IN THE BACKSEAT SHE ASKED ME WHY WAS THE SEAT LIFTED. I INSPECTED MY REAR SEAT AND NOTICED A 3-4 INCH GAP FROM THE SEAT AND THE BASE OF THE SEAT, ALSO IT HAD A LARGE LUMP. I TOOK MY VEHICLE TO THE DEALERSHIP THE FOLLOWING DAY ON MAY 24, 2024.VEHICLE IS AVAILABLE FOR INSPECTION. IT'S CURRENTLY AT THE KIA DEALERSHIP IN DOWNTOWN LOS ANGELES. AS AN UBER DRIVER MY LIFE AND THE LIVES OF MY PASSENGERS AS WELL AS FAMILY MEMBERS HAS BEEN PUT IN DANGER. UNKNOWN. MY VEHICLE HAS BEEN INSPECTED FOR THIS ISSUE ON 10/26/2023, 05/24/2024, AND 09/24/2024. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE EARLY PART OF JULY I TOOK A TRIP TO SEE MY MOM IN ARIZONA APPROX. 280 MILES AWAY FROM MY RESIDENCE. AS I WAS DRIVING BACK HOME ON [XXX] I NOTICED WHAT I THOUGHT WAS SMOKE COMING FROM THE DRIVER SIDE OF MY VEHICLE. I PULLED OVER AND GAS WAS HISSING AND SPILLING OUT OF THE FUEL TANK. I THOUGHT SOMETHING WAS WRONG WITH THE FUEL CAP SO I WENT TO PURCHASE A NEW FUEL CAP. I TRIED TO PUMP MORE GAS BUT I WASN'T ABLE TOO. I REPLACED THE FUEL CAP AND RETURNED TO MY MOTHERS HOME BECAUSE AFTER I REPLACED THE CAP THE FUEL WAS STILL COMING OUT OF THE GAS TANK. I HAD TO PAY $1,000.00 TO HAVE MY CAR TOWED BACK TO CALIFORNIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
IN OCT 2023 I STARTED HAVING ISSUES WITH MY FUEL TANK. I WAS DRIVING AND NOTICED MY FUEL GAGE WAS ON EMPTY BUT MY FUEL MILEAGE STATED THAT I HAD 100 MILES LEFT. I WENT TO THE GAS STATION TO FUEL UP AND I WASN'T ABLE TO PUMP ANY FUEL. I PROCEEDED TO DRIVE AND HEARD A LOUD BOOM AND A HISSING NOISE. I PULLED OVER TO ASSESS MY VEHICLE AND DIDN'T NOTICE ANYTHING WRONG. I TOOK MY CAR TO THE DEALERSHIP ON 10/26/2023. IN MAY OF 2024 I WAS ON MY WAY TO PICK UP MY DAUGHTER AND GRANDSON AND STARTED NOTICING MY FUEL GAGE WAS HAVING AN ISSUE AGAIN. ON MY WAY TO THE GAS STATION I HEARD A LOUD BOOM. I COULDN'T PUMP FUEL AGAIN. I PROCEEDED TO PICK UP MY DAUGHTER AND GRANDSON. AS THEY GOT IN THE BACKSEAT SHE ASKED ME WHY WAS THE SEAT LIFTED. I INSPECTED MY REAR SEAT AND NOTICED A 3-4 INCH GAP FROM THE SEAT AND THE BASE OF THE SEAT, ALSO IT HAD A LARGE LUMP. I TOOK MY VEHICLE TO THE DEALERSHIP THE FOLLOWING DAY ON MAY 24, 2024.VEHICLE IS AVAILABLE FOR INSPECTION. IT'S CURRENTLY AT THE KIA DEALERSHIP IN DOWNTOWN LOS ANGELES. AS AN UBER DRIVER MY LIFE AND THE LIVES OF MY PASSENGERS AS WELL AS FAMILY MEMBERS HAS BEEN PUT IN DANGER. UNKNOWN. MY VEHICLE HAS BEEN INSPECTED FOR THIS ISSUE ON 10/26/2023, 05/24/2024, AND 09/24/2024. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE EARLY PART OF JULY I TOOK A TRIP TO SEE MY MOM IN ARIZONA APPROX. 280 MILES AWAY FROM MY RESIDENCE. AS I WAS DRIVING BACK HOME ON [XXX] I NOTICED WHAT I THOUGHT WAS SMOKE COMING FROM THE DRIVER SIDE OF MY VEHICLE. I PULLED OVER AND GAS WAS HISSING AND SPILLING OUT OF THE FUEL TANK. I THOUGHT SOMETHING WAS WRONG WITH THE FUEL CAP SO I WENT TO PURCHASE A NEW FUEL CAP. I TRIED TO PUMP MORE GAS BUT I WASN'T ABLE TOO. I REPLACED THE FUEL CAP AND RETURNED TO MY MOTHERS HOME BECAUSE AFTER I REPLACED THE CAP THE FUEL WAS STILL COMING OUT OF THE GAS TANK. I HAD TO PAY $1,000.00 TO HAVE MY CAR TOWED BACK TO CALIFORNIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625495
Recall Date: Nov 15, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2022 car with 80000 miles on it has a break booster vaccum pump failure
Corrective Action:
2022 car with 80000 miles on it has a break booster vaccum pump failure
Additional Notes:
2022 car with 80000 miles on it has a break booster vaccum pump failure
Mfg Campaign: 11622763
Recall Date: Oct 30, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2022 Kia K5 GT-Line was involved in a hit and run accident while my vehicle was unattended and legally parked on the street. The repairs for this vehicle were $11,500+ The entirety of the left side of the car was mauled. Very key integral parts were involved and I have had alignment issues, A/C and heating issues, electrical problems including safety features (lane change, etc) and heavy suspension damage. It took almost 5 months to fix everything on my car insurance company/shop; mostly using aftermarket parts to save money. Loved the “State of condition must be repaired to a pre-accident condition” yet the insurance gets away with using after market parts! As of, 08/29/2024, my vehicle is currently at the Kia dealership for o2 sensor recall, as well as my melted blower motor, melted a/c wiring harness kit, foul stench coming from A/C vents when recirculating switched into fresh air mode. The smell is foul and causing upper respiratory issues for me. The seat has become toxic smelling from mildew/rust. I’ve been trying to address all of the above issues. The shop believes once they fix the A/C blower motor/wiring harness they can try to diagnose the fumes coming from the vents. Most of the repairs are on back order and without a date (2weeks-2months+) I am without a vehicle for my job and my insurance doesn’t cover rental reimbursement.
Corrective Action:
My 2022 Kia K5 GT-Line was involved in a hit and run accident while my vehicle was unattended and legally parked on the street. The repairs for this vehicle were $11,500+ The entirety of the left side of the car was mauled. Very key integral parts were involved and I have had alignment issues, A/C and heating issues, electrical problems including safety features (lane change, etc) and heavy suspension damage. It took almost 5 months to fix everything on my car insurance company/shop; mostly using aftermarket parts to save money. Loved the “State of condition must be repaired to a pre-accident condition” yet the insurance gets away with using after market parts! As of, 08/29/2024, my vehicle is currently at the Kia dealership for o2 sensor recall, as well as my melted blower motor, melted a/c wiring harness kit, foul stench coming from A/C vents when recirculating switched into fresh air mode. The smell is foul and causing upper respiratory issues for me. The seat has become toxic smelling from mildew/rust. I’ve been trying to address all of the above issues. The shop believes once they fix the A/C blower motor/wiring harness they can try to diagnose the fumes coming from the vents. Most of the repairs are on back order and without a date (2weeks-2months+) I am without a vehicle for my job and my insurance doesn’t cover rental reimbursement.
Additional Notes:
My 2022 Kia K5 GT-Line was involved in a hit and run accident while my vehicle was unattended and legally parked on the street. The repairs for this vehicle were $11,500+ The entirety of the left side of the car was mauled. Very key integral parts were involved and I have had alignment issues, A/C and heating issues, electrical problems including safety features (lane change, etc) and heavy suspension damage. It took almost 5 months to fix everything on my car insurance company/shop; mostly using aftermarket parts to save money. Loved the “State of condition must be repaired to a pre-accident condition” yet the insurance gets away with using after market parts! As of, 08/29/2024, my vehicle is currently at the Kia dealership for o2 sensor recall, as well as my melted blower motor, melted a/c wiring harness kit, foul stench coming from A/C vents when recirculating switched into fresh air mode. The smell is foul and causing upper respiratory issues for me. The seat has become toxic smelling from mildew/rust. I’ve been trying to address all of the above issues. The shop believes once they fix the A/C blower motor/wiring harness they can try to diagnose the fumes coming from the vents. Most of the repairs are on back order and without a date (2weeks-2months+) I am without a vehicle for my job and my insurance doesn’t cover rental reimbursement.
Mfg Campaign: 11614726
Recall Date: Sep 15, 2024
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My 2022 Kia K5 GT-Line was involved in a hit and run accident while my vehicle was unattended and legally parked on the street. The repairs for this vehicle were $11,500+ The entirety of the left side of the car was mauled. Very key integral parts were involved and I have had alignment issues, A/C and heating issues, electrical problems including safety features (lane change, etc) and heavy suspension damage. It took almost 5 months to fix everything on my car insurance company/shop; mostly using aftermarket parts to save money. Loved the “State of condition must be repaired to a pre-accident condition” yet the insurance gets away with using after market parts! As of, 08/29/2024, my vehicle is currently at the Kia dealership for o2 sensor recall, as well as my melted blower motor, melted a/c wiring harness kit, foul stench coming from A/C vents when recirculating switched into fresh air mode. The smell is foul and causing upper respiratory issues for me. The seat has become toxic smelling from mildew/rust. I’ve been trying to address all of the above issues. The shop believes once they fix the A/C blower motor/wiring harness they can try to diagnose the fumes coming from the vents. Most of the repairs are on back order and without a date (2weeks-2months+) I am without a vehicle for my job and my insurance doesn’t cover rental reimbursement.
Corrective Action:
My 2022 Kia K5 GT-Line was involved in a hit and run accident while my vehicle was unattended and legally parked on the street. The repairs for this vehicle were $11,500+ The entirety of the left side of the car was mauled. Very key integral parts were involved and I have had alignment issues, A/C and heating issues, electrical problems including safety features (lane change, etc) and heavy suspension damage. It took almost 5 months to fix everything on my car insurance company/shop; mostly using aftermarket parts to save money. Loved the “State of condition must be repaired to a pre-accident condition” yet the insurance gets away with using after market parts! As of, 08/29/2024, my vehicle is currently at the Kia dealership for o2 sensor recall, as well as my melted blower motor, melted a/c wiring harness kit, foul stench coming from A/C vents when recirculating switched into fresh air mode. The smell is foul and causing upper respiratory issues for me. The seat has become toxic smelling from mildew/rust. I’ve been trying to address all of the above issues. The shop believes once they fix the A/C blower motor/wiring harness they can try to diagnose the fumes coming from the vents. Most of the repairs are on back order and without a date (2weeks-2months+) I am without a vehicle for my job and my insurance doesn’t cover rental reimbursement.
Additional Notes:
My 2022 Kia K5 GT-Line was involved in a hit and run accident while my vehicle was unattended and legally parked on the street. The repairs for this vehicle were $11,500+ The entirety of the left side of the car was mauled. Very key integral parts were involved and I have had alignment issues, A/C and heating issues, electrical problems including safety features (lane change, etc) and heavy suspension damage. It took almost 5 months to fix everything on my car insurance company/shop; mostly using aftermarket parts to save money. Loved the “State of condition must be repaired to a pre-accident condition” yet the insurance gets away with using after market parts! As of, 08/29/2024, my vehicle is currently at the Kia dealership for o2 sensor recall, as well as my melted blower motor, melted a/c wiring harness kit, foul stench coming from A/C vents when recirculating switched into fresh air mode. The smell is foul and causing upper respiratory issues for me. The seat has become toxic smelling from mildew/rust. I’ve been trying to address all of the above issues. The shop believes once they fix the A/C blower motor/wiring harness they can try to diagnose the fumes coming from the vents. Most of the repairs are on back order and without a date (2weeks-2months+) I am without a vehicle for my job and my insurance doesn’t cover rental reimbursement.
Mfg Campaign: 11614726
Recall Date: Sep 15, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury