Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC276
Recall Date: Jul 31, 2023
Consumer Complaints
65 ComplaintsKia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car has warning message and several engine lights on dash come up and asks to stop car and check the regenerative brake system. Car loses all systems that are electrical, car is very hard to drive, even not operative. This has happened many times over the past four years. Each time the car has been taken to a authorized KIA Dealership and they have not been able to fix the problem. It happened almost a week ago and dealership told us that they couldn't find anything wrong and were told to pick it up. Happened again today and it was while driving. Same issue, same warnings on dash.
Corrective Action:
Car has warning message and several engine lights on dash come up and asks to stop car and check the regenerative brake system. Car loses all systems that are electrical, car is very hard to drive, even not operative. This has happened many times over the past four years. Each time the car has been taken to a authorized KIA Dealership and they have not been able to fix the problem. It happened almost a week ago and dealership told us that they couldn't find anything wrong and were told to pick it up. Happened again today and it was while driving. Same issue, same warnings on dash.
Additional Notes:
Car has warning message and several engine lights on dash come up and asks to stop car and check the regenerative brake system. Car loses all systems that are electrical, car is very hard to drive, even not operative. This has happened many times over the past four years. Each time the car has been taken to a authorized KIA Dealership and they have not been able to fix the problem. It happened almost a week ago and dealership told us that they couldn't find anything wrong and were told to pick it up. Happened again today and it was while driving. Same issue, same warnings on dash.
Mfg Campaign: 11589434
Recall Date: May 18, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Car caught fire
Corrective Action:
Car caught fire
Additional Notes:
Car caught fire
Mfg Campaign: 11575526
Recall Date: Mar 5, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car caught fire
Corrective Action:
Car caught fire
Additional Notes:
Car caught fire
Mfg Campaign: 11575526
Recall Date: Mar 5, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was at the dealer for the scheduled recall repair, the vehicle was inspected. The contact's wife was informed that the hydraulic clutch actuator (HCA) was faulty and needed to be replaced. The contact's wife was informed that the parts were unavailable, and the repair needed to be rescheduled. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,473. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was at the dealer for the scheduled recall repair, the vehicle was inspected. The contact's wife was informed that the hydraulic clutch actuator (HCA) was faulty and needed to be replaced. The contact's wife was informed that the parts were unavailable, and the repair needed to be rescheduled. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,473. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was at the dealer for the scheduled recall repair, the vehicle was inspected. The contact's wife was informed that the hydraulic clutch actuator (HCA) was faulty and needed to be replaced. The contact's wife was informed that the parts were unavailable, and the repair needed to be rescheduled. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,473. Parts distribution disconnect.
Mfg Campaign: 11571396
Recall Date: Feb 12, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
KIA NIRO 2019 SAFETY RECALL As described in the safety recall (previous page), my KIA Niro 2019 alarm went off with the following error message "Engine Overheating". Kia of America and its dealership refused to fix the problem. The car dealership -said- has no direction as to how or when to fix the problem, and the KIA consumer hotline is out of business.
Corrective Action:
KIA NIRO 2019 SAFETY RECALL As described in the safety recall (previous page), my KIA Niro 2019 alarm went off with the following error message "Engine Overheating". Kia of America and its dealership refused to fix the problem. The car dealership -said- has no direction as to how or when to fix the problem, and the KIA consumer hotline is out of business.
Additional Notes:
KIA NIRO 2019 SAFETY RECALL As described in the safety recall (previous page), my KIA Niro 2019 alarm went off with the following error message "Engine Overheating". Kia of America and its dealership refused to fix the problem. The car dealership -said- has no direction as to how or when to fix the problem, and the KIA consumer hotline is out of business.
Mfg Campaign: 11571191
Recall Date: Feb 10, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KIA NIRO 2019 SAFETY RECALL As described in the safety recall (previous page), my KIA Niro 2019 alarm went off with the following error message "Engine Overheating". Kia of America and its dealership refused to fix the problem. The car dealership -said- has no direction as to how or when to fix the problem, and the KIA consumer hotline is out of business.
Corrective Action:
KIA NIRO 2019 SAFETY RECALL As described in the safety recall (previous page), my KIA Niro 2019 alarm went off with the following error message "Engine Overheating". Kia of America and its dealership refused to fix the problem. The car dealership -said- has no direction as to how or when to fix the problem, and the KIA consumer hotline is out of business.
Additional Notes:
KIA NIRO 2019 SAFETY RECALL As described in the safety recall (previous page), my KIA Niro 2019 alarm went off with the following error message "Engine Overheating". Kia of America and its dealership refused to fix the problem. The car dealership -said- has no direction as to how or when to fix the problem, and the KIA consumer hotline is out of business.
Mfg Campaign: 11571191
Recall Date: Feb 10, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Able to completely stop vehicle with light brake pedal pressure without activating the brake lights. Regenerative braking is engaged
Corrective Action:
Able to completely stop vehicle with light brake pedal pressure without activating the brake lights. Regenerative braking is engaged
Additional Notes:
Able to completely stop vehicle with light brake pedal pressure without activating the brake lights. Regenerative braking is engaged
Mfg Campaign: 11564298
Recall Date: Jan 8, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS
Potential Consequences:
Able to completely stop vehicle with light brake pedal pressure without activating the brake lights. Regenerative braking is engaged
Corrective Action:
Able to completely stop vehicle with light brake pedal pressure without activating the brake lights. Regenerative braking is engaged
Additional Notes:
Able to completely stop vehicle with light brake pedal pressure without activating the brake lights. Regenerative braking is engaged
Mfg Campaign: 11564298
Recall Date: Jan 8, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11562063
Recall Date: Dec 27, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Breaks seized to respond when doing a sharp break. Vehicle did not break and slid off until it hit the vehicle up front. Waiting for vehicle inspection to begin. No warning signs, lights, or prior issues happened before the incident.
Corrective Action:
Breaks seized to respond when doing a sharp break. Vehicle did not break and slid off until it hit the vehicle up front. Waiting for vehicle inspection to begin. No warning signs, lights, or prior issues happened before the incident.
Additional Notes:
Breaks seized to respond when doing a sharp break. Vehicle did not break and slid off until it hit the vehicle up front. Waiting for vehicle inspection to begin. No warning signs, lights, or prior issues happened before the incident.
Mfg Campaign: 11557140
Recall Date: Nov 27, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11556459
Recall Date: Nov 22, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I’ve had this repaired by Kia and immediately failed again, but a component to the alternator and ac unit is attached to the drive train and will cause an alarm that hybrid battery failure and sudden power loss(they told me this with the first “fix” but failed within an hour of leaving Kia. It’s happened again tonight and nearly caused a crash on the freeway and I’ve seen many others with this issue and I want to drive my kid home safely so any help would be wonderful with this issue. Thank you!!
Corrective Action:
I’ve had this repaired by Kia and immediately failed again, but a component to the alternator and ac unit is attached to the drive train and will cause an alarm that hybrid battery failure and sudden power loss(they told me this with the first “fix” but failed within an hour of leaving Kia. It’s happened again tonight and nearly caused a crash on the freeway and I’ve seen many others with this issue and I want to drive my kid home safely so any help would be wonderful with this issue. Thank you!!
Additional Notes:
I’ve had this repaired by Kia and immediately failed again, but a component to the alternator and ac unit is attached to the drive train and will cause an alarm that hybrid battery failure and sudden power loss(they told me this with the first “fix” but failed within an hour of leaving Kia. It’s happened again tonight and nearly caused a crash on the freeway and I’ve seen many others with this issue and I want to drive my kid home safely so any help would be wonderful with this issue. Thank you!!
Mfg Campaign: 11551515
Recall Date: Oct 24, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I’ve had this repaired by Kia and immediately failed again, but a component to the alternator and ac unit is attached to the drive train and will cause an alarm that hybrid battery failure and sudden power loss(they told me this with the first “fix” but failed within an hour of leaving Kia. It’s happened again tonight and nearly caused a crash on the freeway and I’ve seen many others with this issue and I want to drive my kid home safely so any help would be wonderful with this issue. Thank you!!
Corrective Action:
I’ve had this repaired by Kia and immediately failed again, but a component to the alternator and ac unit is attached to the drive train and will cause an alarm that hybrid battery failure and sudden power loss(they told me this with the first “fix” but failed within an hour of leaving Kia. It’s happened again tonight and nearly caused a crash on the freeway and I’ve seen many others with this issue and I want to drive my kid home safely so any help would be wonderful with this issue. Thank you!!
Additional Notes:
I’ve had this repaired by Kia and immediately failed again, but a component to the alternator and ac unit is attached to the drive train and will cause an alarm that hybrid battery failure and sudden power loss(they told me this with the first “fix” but failed within an hour of leaving Kia. It’s happened again tonight and nearly caused a crash on the freeway and I’ve seen many others with this issue and I want to drive my kid home safely so any help would be wonderful with this issue. Thank you!!
Mfg Campaign: 11551515
Recall Date: Oct 24, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11550175
Recall Date: Oct 16, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving to work and all of a sudden my front right side tilts down and scares me to death. This starts to effect my steering. This also happened to the side only 1 time. I believe this maybe a front lower control arm issue.
Corrective Action:
Driving to work and all of a sudden my front right side tilts down and scares me to death. This starts to effect my steering. This also happened to the side only 1 time. I believe this maybe a front lower control arm issue.
Additional Notes:
Driving to work and all of a sudden my front right side tilts down and scares me to death. This starts to effect my steering. This also happened to the side only 1 time. I believe this maybe a front lower control arm issue.
Mfg Campaign: 11546776
Recall Date: Sep 27, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Kia has a recall on this model for the power train automatic internal clutch under NHTSA Campaign ID 23V534000 Kia Recall number is SC276. My vehicle had the HEV light come on so it is currently at the Dealership for service. They have told me the Hydraulic clutch fluid has leaked into the fuse panel and needs replaced. According to Kia my VIN number is not included in the recall, but the issue is the exact issue being explained by this national recall. It seems they need to expand the recall to include more Niro's than in this recall to include my VIN.
Corrective Action:
Kia has a recall on this model for the power train automatic internal clutch under NHTSA Campaign ID 23V534000 Kia Recall number is SC276. My vehicle had the HEV light come on so it is currently at the Dealership for service. They have told me the Hydraulic clutch fluid has leaked into the fuse panel and needs replaced. According to Kia my VIN number is not included in the recall, but the issue is the exact issue being explained by this national recall. It seems they need to expand the recall to include more Niro's than in this recall to include my VIN.
Additional Notes:
Kia has a recall on this model for the power train automatic internal clutch under NHTSA Campaign ID 23V534000 Kia Recall number is SC276. My vehicle had the HEV light come on so it is currently at the Dealership for service. They have told me the Hydraulic clutch fluid has leaked into the fuse panel and needs replaced. According to Kia my VIN number is not included in the recall, but the issue is the exact issue being explained by this national recall. It seems they need to expand the recall to include more Niro's than in this recall to include my VIN.
Mfg Campaign: 11541478
Recall Date: Aug 29, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It caught on fire and burnt my house down when it was in my carport. Not sure why but it happened august 2,2022.
Corrective Action:
It caught on fire and burnt my house down when it was in my carport. Not sure why but it happened august 2,2022.
Additional Notes:
It caught on fire and burnt my house down when it was in my carport. Not sure why but it happened august 2,2022.
Mfg Campaign: 11537776
Recall Date: Aug 10, 2023
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
On December 17, 2022, we were stopped at a traffic light with an Accurate behind us. A Chevy Silverado Truck, driven by a drunk driver, at a high rate of speed, rear ended the car behind us and sent that car into our rear end. The impact was so forceful it blew out all our windows and tires. the truck went airborne, landed on its side and then spun into the drivers side front end. We the spun and hit the Accra on our front passenger side.The man in the car behind us died before paramedics arrived. Our airbags did not deploy and the passenger seat broke sending my husband into the back seat despite being seat belted in. He sustained a head injury requiring 3 staples and back injuries. I suffered a concussion and neck injuries. we were tr4eated at a hospital and released. Chino Police Department Report #22-11307 Officer Steve Brown (909-270-0371)
Corrective Action:
On December 17, 2022, we were stopped at a traffic light with an Accurate behind us. A Chevy Silverado Truck, driven by a drunk driver, at a high rate of speed, rear ended the car behind us and sent that car into our rear end. The impact was so forceful it blew out all our windows and tires. the truck went airborne, landed on its side and then spun into the drivers side front end. We the spun and hit the Accra on our front passenger side.The man in the car behind us died before paramedics arrived. Our airbags did not deploy and the passenger seat broke sending my husband into the back seat despite being seat belted in. He sustained a head injury requiring 3 staples and back injuries. I suffered a concussion and neck injuries. we were tr4eated at a hospital and released. Chino Police Department Report #22-11307 Officer Steve Brown (909-270-0371)
Additional Notes:
On December 17, 2022, we were stopped at a traffic light with an Accurate behind us. A Chevy Silverado Truck, driven by a drunk driver, at a high rate of speed, rear ended the car behind us and sent that car into our rear end. The impact was so forceful it blew out all our windows and tires. the truck went airborne, landed on its side and then spun into the drivers side front end. We the spun and hit the Accra on our front passenger side.The man in the car behind us died before paramedics arrived. Our airbags did not deploy and the passenger seat broke sending my husband into the back seat despite being seat belted in. He sustained a head injury requiring 3 staples and back injuries. I suffered a concussion and neck injuries. we were tr4eated at a hospital and released. Chino Police Department Report #22-11307 Officer Steve Brown (909-270-0371)
Mfg Campaign: 11506234
Recall Date: Feb 8, 2023
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
On December 17, 2022, we were stopped at a traffic light with an Accurate behind us. A Chevy Silverado Truck, driven by a drunk driver, at a high rate of speed, rear ended the car behind us and sent that car into our rear end. The impact was so forceful it blew out all our windows and tires. the truck went airborne, landed on its side and then spun into the drivers side front end. We the spun and hit the Accra on our front passenger side.The man in the car behind us died before paramedics arrived. Our airbags did not deploy and the passenger seat broke sending my husband into the back seat despite being seat belted in. He sustained a head injury requiring 3 staples and back injuries. I suffered a concussion and neck injuries. we were tr4eated at a hospital and released. Chino Police Department Report #22-11307 Officer Steve Brown (909-270-0371)
Corrective Action:
On December 17, 2022, we were stopped at a traffic light with an Accurate behind us. A Chevy Silverado Truck, driven by a drunk driver, at a high rate of speed, rear ended the car behind us and sent that car into our rear end. The impact was so forceful it blew out all our windows and tires. the truck went airborne, landed on its side and then spun into the drivers side front end. We the spun and hit the Accra on our front passenger side.The man in the car behind us died before paramedics arrived. Our airbags did not deploy and the passenger seat broke sending my husband into the back seat despite being seat belted in. He sustained a head injury requiring 3 staples and back injuries. I suffered a concussion and neck injuries. we were tr4eated at a hospital and released. Chino Police Department Report #22-11307 Officer Steve Brown (909-270-0371)
Additional Notes:
On December 17, 2022, we were stopped at a traffic light with an Accurate behind us. A Chevy Silverado Truck, driven by a drunk driver, at a high rate of speed, rear ended the car behind us and sent that car into our rear end. The impact was so forceful it blew out all our windows and tires. the truck went airborne, landed on its side and then spun into the drivers side front end. We the spun and hit the Accra on our front passenger side.The man in the car behind us died before paramedics arrived. Our airbags did not deploy and the passenger seat broke sending my husband into the back seat despite being seat belted in. He sustained a head injury requiring 3 staples and back injuries. I suffered a concussion and neck injuries. we were tr4eated at a hospital and released. Chino Police Department Report #22-11307 Officer Steve Brown (909-270-0371)
Mfg Campaign: 11506234
Recall Date: Feb 8, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When coming to a stop, the car will jerk forward with a loud clack sound. Sometimes it's mild, but other times it is as if the car had been rear-ended, causing it to lurch forward abruptly. There is no rhyme or reason to when it will happen, but it is always when coming to a stop, usually at a very slow speed.
Corrective Action:
When coming to a stop, the car will jerk forward with a loud clack sound. Sometimes it's mild, but other times it is as if the car had been rear-ended, causing it to lurch forward abruptly. There is no rhyme or reason to when it will happen, but it is always when coming to a stop, usually at a very slow speed.
Additional Notes:
When coming to a stop, the car will jerk forward with a loud clack sound. Sometimes it's mild, but other times it is as if the car had been rear-ended, causing it to lurch forward abruptly. There is no rhyme or reason to when it will happen, but it is always when coming to a stop, usually at a very slow speed.
Mfg Campaign: 11506051
Recall Date: Feb 7, 2023
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