Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC276
Recall Date: Jul 31, 2023
Consumer Complaints
65 ComplaintsKia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was in a car accident (I t-boned a guy that ran a red light in front of me) at about 20 mph but no airbags deployed. My car is a total loss and I have a concussion from hitting my head on the window plus contusions along the path of the seatbelt. I suspect something could be wrong with the airbags considering they failed to deploy despite a collision that totaled the car. I wonder if I might not have got a concussion had they deployed. Police responded and commented about my airbags failing to deploy and my insurance is inspecting the car this week.
Corrective Action:
I was in a car accident (I t-boned a guy that ran a red light in front of me) at about 20 mph but no airbags deployed. My car is a total loss and I have a concussion from hitting my head on the window plus contusions along the path of the seatbelt. I suspect something could be wrong with the airbags considering they failed to deploy despite a collision that totaled the car. I wonder if I might not have got a concussion had they deployed. Police responded and commented about my airbags failing to deploy and my insurance is inspecting the car this week.
Additional Notes:
I was in a car accident (I t-boned a guy that ran a red light in front of me) at about 20 mph but no airbags deployed. My car is a total loss and I have a concussion from hitting my head on the window plus contusions along the path of the seatbelt. I suspect something could be wrong with the airbags considering they failed to deploy despite a collision that totaled the car. I wonder if I might not have got a concussion had they deployed. Police responded and commented about my airbags failing to deploy and my insurance is inspecting the car this week.
Mfg Campaign: 11496969
Recall Date: Dec 11, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.
Corrective Action:
12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.
Additional Notes:
12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.
Mfg Campaign: 11462427
Recall Date: Apr 27, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.
Corrective Action:
12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.
Additional Notes:
12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.
Mfg Campaign: 11462427
Recall Date: Apr 27, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.
Corrective Action:
12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.
Additional Notes:
12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.
Mfg Campaign: 11462427
Recall Date: Apr 27, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is a pause upon acceleration from a stop (unresponsive). Then the vehicle will lunge forward and make a loud noise. For both driver and passengers, it can be quite startling and feels as though the car has been hit from behind. This started happening in the fall of 2021, when the car was about two years old with about 18,000 miles. It has happened about a dozen times in the six months since first noticed. It seems that this may be a software issue related to the hybrid system - a lag in triggering which motor to use for acceleration.
Corrective Action:
There is a pause upon acceleration from a stop (unresponsive). Then the vehicle will lunge forward and make a loud noise. For both driver and passengers, it can be quite startling and feels as though the car has been hit from behind. This started happening in the fall of 2021, when the car was about two years old with about 18,000 miles. It has happened about a dozen times in the six months since first noticed. It seems that this may be a software issue related to the hybrid system - a lag in triggering which motor to use for acceleration.
Additional Notes:
There is a pause upon acceleration from a stop (unresponsive). Then the vehicle will lunge forward and make a loud noise. For both driver and passengers, it can be quite startling and feels as though the car has been hit from behind. This started happening in the fall of 2021, when the car was about two years old with about 18,000 miles. It has happened about a dozen times in the six months since first noticed. It seems that this may be a software issue related to the hybrid system - a lag in triggering which motor to use for acceleration.
Mfg Campaign: 11459321
Recall Date: Apr 2, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
There is a pause upon acceleration from a stop (unresponsive). Then the vehicle will lunge forward and make a loud noise. For both driver and passengers, it can be quite startling and feels as though the car has been hit from behind. This started happening in the fall of 2021, when the car was about two years old with about 18,000 miles. It has happened about a dozen times in the six months since first noticed. It seems that this may be a software issue related to the hybrid system - a lag in triggering which motor to use for acceleration.
Corrective Action:
There is a pause upon acceleration from a stop (unresponsive). Then the vehicle will lunge forward and make a loud noise. For both driver and passengers, it can be quite startling and feels as though the car has been hit from behind. This started happening in the fall of 2021, when the car was about two years old with about 18,000 miles. It has happened about a dozen times in the six months since first noticed. It seems that this may be a software issue related to the hybrid system - a lag in triggering which motor to use for acceleration.
Additional Notes:
There is a pause upon acceleration from a stop (unresponsive). Then the vehicle will lunge forward and make a loud noise. For both driver and passengers, it can be quite startling and feels as though the car has been hit from behind. This started happening in the fall of 2021, when the car was about two years old with about 18,000 miles. It has happened about a dozen times in the six months since first noticed. It seems that this may be a software issue related to the hybrid system - a lag in triggering which motor to use for acceleration.
Mfg Campaign: 11459321
Recall Date: Apr 2, 2022
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
There is a pause upon acceleration from a stop (unresponsive). Then the vehicle will lunge forward and make a loud noise. For both driver and passengers, it can be quite startling and feels as though the car has been hit from behind. This started happening in the fall of 2021, when the car was about two years old with about 18,000 miles. It has happened about a dozen times in the six months since first noticed. It seems that this may be a software issue related to the hybrid system - a lag in triggering which motor to use for acceleration.
Corrective Action:
There is a pause upon acceleration from a stop (unresponsive). Then the vehicle will lunge forward and make a loud noise. For both driver and passengers, it can be quite startling and feels as though the car has been hit from behind. This started happening in the fall of 2021, when the car was about two years old with about 18,000 miles. It has happened about a dozen times in the six months since first noticed. It seems that this may be a software issue related to the hybrid system - a lag in triggering which motor to use for acceleration.
Additional Notes:
There is a pause upon acceleration from a stop (unresponsive). Then the vehicle will lunge forward and make a loud noise. For both driver and passengers, it can be quite startling and feels as though the car has been hit from behind. This started happening in the fall of 2021, when the car was about two years old with about 18,000 miles. It has happened about a dozen times in the six months since first noticed. It seems that this may be a software issue related to the hybrid system - a lag in triggering which motor to use for acceleration.
Mfg Campaign: 11459321
Recall Date: Apr 2, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which was extremely dangerous on a busy highway. I was very luck I didn't get slammed from behind and end up in a horrible accident. Once I got to the roadside, I stopped the car and was able to re-start it. Kia mechanics said a diagnostic turned up nothing, and they could not "duplicate" the problem. Of course, they can't guarantee it won't happen again. 2) Another time, I turned off the car after parking, grabbed my key and exited the vehicle. It started loudly beeping at me. It's the sound it make when the key fob is taken from the car while it's on, or you try to lock the car and leave when it's still on. I had to turn the car back on and then back off in order to resolve the issue. Transmission: Transmission was replaced at 19,000 miles because the gears were grinding when I was downshifting and it wasn't shifting from 3rd to 4th well. I'd put my foot on the gas and it just wouldn't go, and then it would finally kick in. I was also having issues with it when parking or coming to a stop. It would get to a point when the car was slowing down and should now coast slowly, and instead, it would come to a sudden stop, then it would jerk forward. When on any kind of an incline, it would stop, roll backward, then catch and roll forward. It seems to suddenly shift into neutral when I'm not in neutral and it should be moving forward. New transmission addressed grinding, but other issues remain. I also multiple issues accelerating now. On May 12, after driving the car to a nearby sto
Corrective Action:
Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which was extremely dangerous on a busy highway. I was very luck I didn't get slammed from behind and end up in a horrible accident. Once I got to the roadside, I stopped the car and was able to re-start it. Kia mechanics said a diagnostic turned up nothing, and they could not "duplicate" the problem. Of course, they can't guarantee it won't happen again. 2) Another time, I turned off the car after parking, grabbed my key and exited the vehicle. It started loudly beeping at me. It's the sound it make when the key fob is taken from the car while it's on, or you try to lock the car and leave when it's still on. I had to turn the car back on and then back off in order to resolve the issue. Transmission: Transmission was replaced at 19,000 miles because the gears were grinding when I was downshifting and it wasn't shifting from 3rd to 4th well. I'd put my foot on the gas and it just wouldn't go, and then it would finally kick in. I was also having issues with it when parking or coming to a stop. It would get to a point when the car was slowing down and should now coast slowly, and instead, it would come to a sudden stop, then it would jerk forward. When on any kind of an incline, it would stop, roll backward, then catch and roll forward. It seems to suddenly shift into neutral when I'm not in neutral and it should be moving forward. New transmission addressed grinding, but other issues remain. I also multiple issues accelerating now. On May 12, after driving the car to a nearby sto
Additional Notes:
Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which was extremely dangerous on a busy highway. I was very luck I didn't get slammed from behind and end up in a horrible accident. Once I got to the roadside, I stopped the car and was able to re-start it. Kia mechanics said a diagnostic turned up nothing, and they could not "duplicate" the problem. Of course, they can't guarantee it won't happen again. 2) Another time, I turned off the car after parking, grabbed my key and exited the vehicle. It started loudly beeping at me. It's the sound it make when the key fob is taken from the car while it's on, or you try to lock the car and leave when it's still on. I had to turn the car back on and then back off in order to resolve the issue. Transmission: Transmission was replaced at 19,000 miles because the gears were grinding when I was downshifting and it wasn't shifting from 3rd to 4th well. I'd put my foot on the gas and it just wouldn't go, and then it would finally kick in. I was also having issues with it when parking or coming to a stop. It would get to a point when the car was slowing down and should now coast slowly, and instead, it would come to a sudden stop, then it would jerk forward. When on any kind of an incline, it would stop, roll backward, then catch and roll forward. It seems to suddenly shift into neutral when I'm not in neutral and it should be moving forward. New transmission addressed grinding, but other issues remain. I also multiple issues accelerating now. On May 12, after driving the car to a nearby sto
Mfg Campaign: 11457420
Recall Date: Mar 19, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which was extremely dangerous on a busy highway. I was very luck I didn't get slammed from behind and end up in a horrible accident. Once I got to the roadside, I stopped the car and was able to re-start it. Kia mechanics said a diagnostic turned up nothing, and they could not "duplicate" the problem. Of course, they can't guarantee it won't happen again. 2) Another time, I turned off the car after parking, grabbed my key and exited the vehicle. It started loudly beeping at me. It's the sound it make when the key fob is taken from the car while it's on, or you try to lock the car and leave when it's still on. I had to turn the car back on and then back off in order to resolve the issue. Transmission: Transmission was replaced at 19,000 miles because the gears were grinding when I was downshifting and it wasn't shifting from 3rd to 4th well. I'd put my foot on the gas and it just wouldn't go, and then it would finally kick in. I was also having issues with it when parking or coming to a stop. It would get to a point when the car was slowing down and should now coast slowly, and instead, it would come to a sudden stop, then it would jerk forward. When on any kind of an incline, it would stop, roll backward, then catch and roll forward. It seems to suddenly shift into neutral when I'm not in neutral and it should be moving forward. New transmission addressed grinding, but other issues remain. I also multiple issues accelerating now. On May 12, after driving the car to a nearby sto
Corrective Action:
Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which was extremely dangerous on a busy highway. I was very luck I didn't get slammed from behind and end up in a horrible accident. Once I got to the roadside, I stopped the car and was able to re-start it. Kia mechanics said a diagnostic turned up nothing, and they could not "duplicate" the problem. Of course, they can't guarantee it won't happen again. 2) Another time, I turned off the car after parking, grabbed my key and exited the vehicle. It started loudly beeping at me. It's the sound it make when the key fob is taken from the car while it's on, or you try to lock the car and leave when it's still on. I had to turn the car back on and then back off in order to resolve the issue. Transmission: Transmission was replaced at 19,000 miles because the gears were grinding when I was downshifting and it wasn't shifting from 3rd to 4th well. I'd put my foot on the gas and it just wouldn't go, and then it would finally kick in. I was also having issues with it when parking or coming to a stop. It would get to a point when the car was slowing down and should now coast slowly, and instead, it would come to a sudden stop, then it would jerk forward. When on any kind of an incline, it would stop, roll backward, then catch and roll forward. It seems to suddenly shift into neutral when I'm not in neutral and it should be moving forward. New transmission addressed grinding, but other issues remain. I also multiple issues accelerating now. On May 12, after driving the car to a nearby sto
Additional Notes:
Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which was extremely dangerous on a busy highway. I was very luck I didn't get slammed from behind and end up in a horrible accident. Once I got to the roadside, I stopped the car and was able to re-start it. Kia mechanics said a diagnostic turned up nothing, and they could not "duplicate" the problem. Of course, they can't guarantee it won't happen again. 2) Another time, I turned off the car after parking, grabbed my key and exited the vehicle. It started loudly beeping at me. It's the sound it make when the key fob is taken from the car while it's on, or you try to lock the car and leave when it's still on. I had to turn the car back on and then back off in order to resolve the issue. Transmission: Transmission was replaced at 19,000 miles because the gears were grinding when I was downshifting and it wasn't shifting from 3rd to 4th well. I'd put my foot on the gas and it just wouldn't go, and then it would finally kick in. I was also having issues with it when parking or coming to a stop. It would get to a point when the car was slowing down and should now coast slowly, and instead, it would come to a sudden stop, then it would jerk forward. When on any kind of an incline, it would stop, roll backward, then catch and roll forward. It seems to suddenly shift into neutral when I'm not in neutral and it should be moving forward. New transmission addressed grinding, but other issues remain. I also multiple issues accelerating now. On May 12, after driving the car to a nearby sto
Mfg Campaign: 11457420
Recall Date: Mar 19, 2022
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which was extremely dangerous on a busy highway. I was very luck I didn't get slammed from behind and end up in a horrible accident. Once I got to the roadside, I stopped the car and was able to re-start it. Kia mechanics said a diagnostic turned up nothing, and they could not "duplicate" the problem. Of course, they can't guarantee it won't happen again. 2) Another time, I turned off the car after parking, grabbed my key and exited the vehicle. It started loudly beeping at me. It's the sound it make when the key fob is taken from the car while it's on, or you try to lock the car and leave when it's still on. I had to turn the car back on and then back off in order to resolve the issue. Transmission: Transmission was replaced at 19,000 miles because the gears were grinding when I was downshifting and it wasn't shifting from 3rd to 4th well. I'd put my foot on the gas and it just wouldn't go, and then it would finally kick in. I was also having issues with it when parking or coming to a stop. It would get to a point when the car was slowing down and should now coast slowly, and instead, it would come to a sudden stop, then it would jerk forward. When on any kind of an incline, it would stop, roll backward, then catch and roll forward. It seems to suddenly shift into neutral when I'm not in neutral and it should be moving forward. New transmission addressed grinding, but other issues remain. I also multiple issues accelerating now. On May 12, after driving the car to a nearby sto
Corrective Action:
Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which was extremely dangerous on a busy highway. I was very luck I didn't get slammed from behind and end up in a horrible accident. Once I got to the roadside, I stopped the car and was able to re-start it. Kia mechanics said a diagnostic turned up nothing, and they could not "duplicate" the problem. Of course, they can't guarantee it won't happen again. 2) Another time, I turned off the car after parking, grabbed my key and exited the vehicle. It started loudly beeping at me. It's the sound it make when the key fob is taken from the car while it's on, or you try to lock the car and leave when it's still on. I had to turn the car back on and then back off in order to resolve the issue. Transmission: Transmission was replaced at 19,000 miles because the gears were grinding when I was downshifting and it wasn't shifting from 3rd to 4th well. I'd put my foot on the gas and it just wouldn't go, and then it would finally kick in. I was also having issues with it when parking or coming to a stop. It would get to a point when the car was slowing down and should now coast slowly, and instead, it would come to a sudden stop, then it would jerk forward. When on any kind of an incline, it would stop, roll backward, then catch and roll forward. It seems to suddenly shift into neutral when I'm not in neutral and it should be moving forward. New transmission addressed grinding, but other issues remain. I also multiple issues accelerating now. On May 12, after driving the car to a nearby sto
Additional Notes:
Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which was extremely dangerous on a busy highway. I was very luck I didn't get slammed from behind and end up in a horrible accident. Once I got to the roadside, I stopped the car and was able to re-start it. Kia mechanics said a diagnostic turned up nothing, and they could not "duplicate" the problem. Of course, they can't guarantee it won't happen again. 2) Another time, I turned off the car after parking, grabbed my key and exited the vehicle. It started loudly beeping at me. It's the sound it make when the key fob is taken from the car while it's on, or you try to lock the car and leave when it's still on. I had to turn the car back on and then back off in order to resolve the issue. Transmission: Transmission was replaced at 19,000 miles because the gears were grinding when I was downshifting and it wasn't shifting from 3rd to 4th well. I'd put my foot on the gas and it just wouldn't go, and then it would finally kick in. I was also having issues with it when parking or coming to a stop. It would get to a point when the car was slowing down and should now coast slowly, and instead, it would come to a sudden stop, then it would jerk forward. When on any kind of an incline, it would stop, roll backward, then catch and roll forward. It seems to suddenly shift into neutral when I'm not in neutral and it should be moving forward. New transmission addressed grinding, but other issues remain. I also multiple issues accelerating now. On May 12, after driving the car to a nearby sto
Mfg Campaign: 11457420
Recall Date: Mar 19, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Twice the vehicle has lost all ability to brake or accelerate suddenly while driving speeds over 60 mph. The brake sticks in the up position, emergency brake doesn't work, and the gas pedal goes to the floor but does not work. The vehicle electrical panel goes haywire, battery of hybrid shows dead, then all gauges flash and change going up, down, and changing erratically. Vehicle lost all control in February and had to collide into something to stop.
Corrective Action:
Twice the vehicle has lost all ability to brake or accelerate suddenly while driving speeds over 60 mph. The brake sticks in the up position, emergency brake doesn't work, and the gas pedal goes to the floor but does not work. The vehicle electrical panel goes haywire, battery of hybrid shows dead, then all gauges flash and change going up, down, and changing erratically. Vehicle lost all control in February and had to collide into something to stop.
Additional Notes:
Twice the vehicle has lost all ability to brake or accelerate suddenly while driving speeds over 60 mph. The brake sticks in the up position, emergency brake doesn't work, and the gas pedal goes to the floor but does not work. The vehicle electrical panel goes haywire, battery of hybrid shows dead, then all gauges flash and change going up, down, and changing erratically. Vehicle lost all control in February and had to collide into something to stop.
Mfg Campaign: 11454862
Recall Date: Mar 2, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.
Corrective Action:
Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.
Additional Notes:
Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.
Mfg Campaign: 11453100
Recall Date: Feb 20, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.
Corrective Action:
Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.
Additional Notes:
Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.
Mfg Campaign: 11453100
Recall Date: Feb 20, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.
Corrective Action:
Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.
Additional Notes:
Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.
Mfg Campaign: 11453100
Recall Date: Feb 20, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
SINCE NOVEMBER OF 2020, OUR NIRO HAS BEEN AT A KIA SERVICE CENTER 12 TIMES AT 4 DIFFERENT DEALERSHIPS IN A DESPERATE ATTEMPT TO GET OUR NIRO TO REPLICATE, WHAT I THINK IS ANOTHER TRANSMISSION ISSUE, DURING THE MILE OR TWO THE TECH TEST-DRIVES THE VEHICLE FOR DIAGNOSIS. WHEN I AM COMING TO A COMPLETE STOP, ONCE IN A WHILE I HEAR A VERY LOUD BANG OR A MOMENTARY LOUD SCRAPING NOISE AS IF A METAL SPATULA IS BEING SWIFTLY DRAGGED ACROSS A SLAB OF CONCRETE. WHEN THIS OCCURS, THE CAR ALSO SEEMS TO LUNGE FORWARD AS IF I AM SLIPPING ON ICE OR WET LEAVES. AT A FEW DEALERSHIPS, I HAVE DESCRIBED IT LIKE ALMOST COMING TO A COMPLETE STOP AND THEN GETTING HIT FROM THE REAR. THIS, TO ME MEANS GEARS ARE GRABBING WHAT GEARS GRAB (I ASSUME OTHER GEARS) AND CAUSING THE DRIVE SHAFT TO TURN AND THUS CAUSING THE WHEELS TO ROTATE WITHOUT REASON TO DO SO. SINCE MY FOOT IS NOT COMPLETELY PRESSING DOWN ON THE BRAKE PEDAL AS I AM STILL SLOWING DOWN APPROACHING A RED LIGHT (OR A STOP SIGN, SPEED BUMP, DRIVEWAY, PEDESTRIAN, ETC), THE CAR MAKES THAT NOTORIOUS LOUD BANG OR SCRAPE SOUND AND THEN JOLTS FORWARD A BIT, ENOUGH TO SCARE THE DAYLIGHTS OUT OF ME. NOTHING ALERTS ME WHEN THIS WILL HAPPEN, IT JUST HAPPENED AND WHEN IT DOES, THE CAR GETS AWAY FROM ME UNTIL I CAN FULLY BRAKE OR UNTIL THE GEARS DISENGAGE (OR STOP DOING WHAT THEY ARE DOING TO CAUSE THIS ISSUE).
Corrective Action:
SINCE NOVEMBER OF 2020, OUR NIRO HAS BEEN AT A KIA SERVICE CENTER 12 TIMES AT 4 DIFFERENT DEALERSHIPS IN A DESPERATE ATTEMPT TO GET OUR NIRO TO REPLICATE, WHAT I THINK IS ANOTHER TRANSMISSION ISSUE, DURING THE MILE OR TWO THE TECH TEST-DRIVES THE VEHICLE FOR DIAGNOSIS. WHEN I AM COMING TO A COMPLETE STOP, ONCE IN A WHILE I HEAR A VERY LOUD BANG OR A MOMENTARY LOUD SCRAPING NOISE AS IF A METAL SPATULA IS BEING SWIFTLY DRAGGED ACROSS A SLAB OF CONCRETE. WHEN THIS OCCURS, THE CAR ALSO SEEMS TO LUNGE FORWARD AS IF I AM SLIPPING ON ICE OR WET LEAVES. AT A FEW DEALERSHIPS, I HAVE DESCRIBED IT LIKE ALMOST COMING TO A COMPLETE STOP AND THEN GETTING HIT FROM THE REAR. THIS, TO ME MEANS GEARS ARE GRABBING WHAT GEARS GRAB (I ASSUME OTHER GEARS) AND CAUSING THE DRIVE SHAFT TO TURN AND THUS CAUSING THE WHEELS TO ROTATE WITHOUT REASON TO DO SO. SINCE MY FOOT IS NOT COMPLETELY PRESSING DOWN ON THE BRAKE PEDAL AS I AM STILL SLOWING DOWN APPROACHING A RED LIGHT (OR A STOP SIGN, SPEED BUMP, DRIVEWAY, PEDESTRIAN, ETC), THE CAR MAKES THAT NOTORIOUS LOUD BANG OR SCRAPE SOUND AND THEN JOLTS FORWARD A BIT, ENOUGH TO SCARE THE DAYLIGHTS OUT OF ME. NOTHING ALERTS ME WHEN THIS WILL HAPPEN, IT JUST HAPPENED AND WHEN IT DOES, THE CAR GETS AWAY FROM ME UNTIL I CAN FULLY BRAKE OR UNTIL THE GEARS DISENGAGE (OR STOP DOING WHAT THEY ARE DOING TO CAUSE THIS ISSUE).
Additional Notes:
SINCE NOVEMBER OF 2020, OUR NIRO HAS BEEN AT A KIA SERVICE CENTER 12 TIMES AT 4 DIFFERENT DEALERSHIPS IN A DESPERATE ATTEMPT TO GET OUR NIRO TO REPLICATE, WHAT I THINK IS ANOTHER TRANSMISSION ISSUE, DURING THE MILE OR TWO THE TECH TEST-DRIVES THE VEHICLE FOR DIAGNOSIS. WHEN I AM COMING TO A COMPLETE STOP, ONCE IN A WHILE I HEAR A VERY LOUD BANG OR A MOMENTARY LOUD SCRAPING NOISE AS IF A METAL SPATULA IS BEING SWIFTLY DRAGGED ACROSS A SLAB OF CONCRETE. WHEN THIS OCCURS, THE CAR ALSO SEEMS TO LUNGE FORWARD AS IF I AM SLIPPING ON ICE OR WET LEAVES. AT A FEW DEALERSHIPS, I HAVE DESCRIBED IT LIKE ALMOST COMING TO A COMPLETE STOP AND THEN GETTING HIT FROM THE REAR. THIS, TO ME MEANS GEARS ARE GRABBING WHAT GEARS GRAB (I ASSUME OTHER GEARS) AND CAUSING THE DRIVE SHAFT TO TURN AND THUS CAUSING THE WHEELS TO ROTATE WITHOUT REASON TO DO SO. SINCE MY FOOT IS NOT COMPLETELY PRESSING DOWN ON THE BRAKE PEDAL AS I AM STILL SLOWING DOWN APPROACHING A RED LIGHT (OR A STOP SIGN, SPEED BUMP, DRIVEWAY, PEDESTRIAN, ETC), THE CAR MAKES THAT NOTORIOUS LOUD BANG OR SCRAPE SOUND AND THEN JOLTS FORWARD A BIT, ENOUGH TO SCARE THE DAYLIGHTS OUT OF ME. NOTHING ALERTS ME WHEN THIS WILL HAPPEN, IT JUST HAPPENED AND WHEN IT DOES, THE CAR GETS AWAY FROM ME UNTIL I CAN FULLY BRAKE OR UNTIL THE GEARS DISENGAGE (OR STOP DOING WHAT THEY ARE DOING TO CAUSE THIS ISSUE).
Mfg Campaign: 11413613
Recall Date: Apr 23, 2021
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
WHEN WE ARE STOPPED AT A TRAFFIC LIGHT THE FORWARD COLLISION AVOIDANCE ALARM BEEPS/CHIRPS A WARNING. OUR VEHICLE IS STOPPED, NOT MOVING AT ALL. THE CAR IN FRONT OF US, OR NEXT TO US IS ALSO STOPPED, NOT MOVING. OUT OF NOWHERE, THE COLLISION AVOIDANCE LIGHT BEEPS CAUSING US TO BE CONCERNED THAT WE MIGHT GET INTO A COLLISION. IT TYPICALLY HAPPENS WHEN THE CAR IN FRONT OF US IS A TESLA, MERCEDES OR OTHER HIGH END CAR, BUT ALSO OCCURS WHEN THE CAR IN FRONT OF US IS NOT A TYPICAL HIGH END BRAND. THIS SAFETY CONCERN HAPPENS RANDOMLY, NOT EVERYTIME WE ARE STOPPED AT A TRAFFIC LIGHT. WE HAVE DOCUMENTED THIS WITH A VIDEO AND PROVIDED THIS TO THE KIA DEALERSHIP. THE DEALERSHIP REFUSED TO WORK ON THE VEHICLE WITHOUT EXPLICIT INSTRUCTIONS FROM KIA ENGINEERS ON WHAT THEY SHOULD DO. THE FIRST TIME IT WAS BROUGHT IN, THEY CLEANED THE CAMERA LENS ON THE REAR VIEW MIRROR, BUT THAT WAS NOT THE PROBLEM, ONLY ONE WAY TO ELIMINATE AN EASY FIX. WE HAVE BROUGHT THE VEHICLE IN SEVERAL MORE TIMES AND THE SERVICE WRITERS TOLD US THAT THIS WAS A KNOWN PROBLEM AND KIA SHOULD HAVE A FIX, BUT IT HAS BEEN MORE THAN 1 YEAR SINCE OUR INITIAL COMPLAINT. I HAVE ESCALATED THIS CONCERN TO HIGHER LEVELS WITHIN KIA AND THEY ARE NOT WILLING TO ACCEPT RESPONSIBILITY OR TRY TO REPAIR THIS PROBLEM.
Corrective Action:
WHEN WE ARE STOPPED AT A TRAFFIC LIGHT THE FORWARD COLLISION AVOIDANCE ALARM BEEPS/CHIRPS A WARNING. OUR VEHICLE IS STOPPED, NOT MOVING AT ALL. THE CAR IN FRONT OF US, OR NEXT TO US IS ALSO STOPPED, NOT MOVING. OUT OF NOWHERE, THE COLLISION AVOIDANCE LIGHT BEEPS CAUSING US TO BE CONCERNED THAT WE MIGHT GET INTO A COLLISION. IT TYPICALLY HAPPENS WHEN THE CAR IN FRONT OF US IS A TESLA, MERCEDES OR OTHER HIGH END CAR, BUT ALSO OCCURS WHEN THE CAR IN FRONT OF US IS NOT A TYPICAL HIGH END BRAND. THIS SAFETY CONCERN HAPPENS RANDOMLY, NOT EVERYTIME WE ARE STOPPED AT A TRAFFIC LIGHT. WE HAVE DOCUMENTED THIS WITH A VIDEO AND PROVIDED THIS TO THE KIA DEALERSHIP. THE DEALERSHIP REFUSED TO WORK ON THE VEHICLE WITHOUT EXPLICIT INSTRUCTIONS FROM KIA ENGINEERS ON WHAT THEY SHOULD DO. THE FIRST TIME IT WAS BROUGHT IN, THEY CLEANED THE CAMERA LENS ON THE REAR VIEW MIRROR, BUT THAT WAS NOT THE PROBLEM, ONLY ONE WAY TO ELIMINATE AN EASY FIX. WE HAVE BROUGHT THE VEHICLE IN SEVERAL MORE TIMES AND THE SERVICE WRITERS TOLD US THAT THIS WAS A KNOWN PROBLEM AND KIA SHOULD HAVE A FIX, BUT IT HAS BEEN MORE THAN 1 YEAR SINCE OUR INITIAL COMPLAINT. I HAVE ESCALATED THIS CONCERN TO HIGHER LEVELS WITHIN KIA AND THEY ARE NOT WILLING TO ACCEPT RESPONSIBILITY OR TRY TO REPAIR THIS PROBLEM.
Additional Notes:
WHEN WE ARE STOPPED AT A TRAFFIC LIGHT THE FORWARD COLLISION AVOIDANCE ALARM BEEPS/CHIRPS A WARNING. OUR VEHICLE IS STOPPED, NOT MOVING AT ALL. THE CAR IN FRONT OF US, OR NEXT TO US IS ALSO STOPPED, NOT MOVING. OUT OF NOWHERE, THE COLLISION AVOIDANCE LIGHT BEEPS CAUSING US TO BE CONCERNED THAT WE MIGHT GET INTO A COLLISION. IT TYPICALLY HAPPENS WHEN THE CAR IN FRONT OF US IS A TESLA, MERCEDES OR OTHER HIGH END CAR, BUT ALSO OCCURS WHEN THE CAR IN FRONT OF US IS NOT A TYPICAL HIGH END BRAND. THIS SAFETY CONCERN HAPPENS RANDOMLY, NOT EVERYTIME WE ARE STOPPED AT A TRAFFIC LIGHT. WE HAVE DOCUMENTED THIS WITH A VIDEO AND PROVIDED THIS TO THE KIA DEALERSHIP. THE DEALERSHIP REFUSED TO WORK ON THE VEHICLE WITHOUT EXPLICIT INSTRUCTIONS FROM KIA ENGINEERS ON WHAT THEY SHOULD DO. THE FIRST TIME IT WAS BROUGHT IN, THEY CLEANED THE CAMERA LENS ON THE REAR VIEW MIRROR, BUT THAT WAS NOT THE PROBLEM, ONLY ONE WAY TO ELIMINATE AN EASY FIX. WE HAVE BROUGHT THE VEHICLE IN SEVERAL MORE TIMES AND THE SERVICE WRITERS TOLD US THAT THIS WAS A KNOWN PROBLEM AND KIA SHOULD HAVE A FIX, BUT IT HAS BEEN MORE THAN 1 YEAR SINCE OUR INITIAL COMPLAINT. I HAVE ESCALATED THIS CONCERN TO HIGHER LEVELS WITHIN KIA AND THEY ARE NOT WILLING TO ACCEPT RESPONSIBILITY OR TRY TO REPAIR THIS PROBLEM.
Mfg Campaign: 11407600
Recall Date: Apr 12, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT MY 2019 CAR ON DECEMBER 2020. WHEN THE CAR IS STOPPED, AND I START FORWARD, THE CAR JERKS AND MAKE A LOUD NOISE. THIS HAPPENS TO ME RANDOMLY, BUT ONCE VERY 15 STOPS IN AVERAGE, ABOUT ONCE EVERY 2 DAYS. I WENT TO AN ONLINE FORUM OF KIA OWNERS AND IT SEEMS THAT THE PROBLEM COMES FROM THE WRONG TRANSMISSION FLUID BEING PUT INTO THE CAR DURING PRODUCTION. THERE IS A KIA TECHNICAL SERVICE BULLETIN THAT DEALS WITH CHANGING THE TRANSMISSION FLUID AT HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10174520-0001.PDF BUT WHEN I CALLED KIA USA, THEY TOLD ME THAT IT IS NOT ASSOCIATED TO MY VIN. I HAVE BEEN 5 TIMES TO 2 DIFFERENT KIA DEALERSHIP AND IT'S STILL NOT FIXED BECAUSE THEY HAD DIFFICULTY REPRODUCING AND DIAGNOSING THE PROBLEM. BUT THE SECOND DEALERSHIP TOLD ME THAT HE WAS ABLE TO REPRODUCE THE ISSUE ONCE. I TOOK 2 VIDEOS (INSIDE AND OUTSIDE THE CAR) OF THE PROBLEM, WHERE ONE CAN HEAR THE LOUD NOISE.
Corrective Action:
I BOUGHT MY 2019 CAR ON DECEMBER 2020. WHEN THE CAR IS STOPPED, AND I START FORWARD, THE CAR JERKS AND MAKE A LOUD NOISE. THIS HAPPENS TO ME RANDOMLY, BUT ONCE VERY 15 STOPS IN AVERAGE, ABOUT ONCE EVERY 2 DAYS. I WENT TO AN ONLINE FORUM OF KIA OWNERS AND IT SEEMS THAT THE PROBLEM COMES FROM THE WRONG TRANSMISSION FLUID BEING PUT INTO THE CAR DURING PRODUCTION. THERE IS A KIA TECHNICAL SERVICE BULLETIN THAT DEALS WITH CHANGING THE TRANSMISSION FLUID AT HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10174520-0001.PDF BUT WHEN I CALLED KIA USA, THEY TOLD ME THAT IT IS NOT ASSOCIATED TO MY VIN. I HAVE BEEN 5 TIMES TO 2 DIFFERENT KIA DEALERSHIP AND IT'S STILL NOT FIXED BECAUSE THEY HAD DIFFICULTY REPRODUCING AND DIAGNOSING THE PROBLEM. BUT THE SECOND DEALERSHIP TOLD ME THAT HE WAS ABLE TO REPRODUCE THE ISSUE ONCE. I TOOK 2 VIDEOS (INSIDE AND OUTSIDE THE CAR) OF THE PROBLEM, WHERE ONE CAN HEAR THE LOUD NOISE.
Additional Notes:
I BOUGHT MY 2019 CAR ON DECEMBER 2020. WHEN THE CAR IS STOPPED, AND I START FORWARD, THE CAR JERKS AND MAKE A LOUD NOISE. THIS HAPPENS TO ME RANDOMLY, BUT ONCE VERY 15 STOPS IN AVERAGE, ABOUT ONCE EVERY 2 DAYS. I WENT TO AN ONLINE FORUM OF KIA OWNERS AND IT SEEMS THAT THE PROBLEM COMES FROM THE WRONG TRANSMISSION FLUID BEING PUT INTO THE CAR DURING PRODUCTION. THERE IS A KIA TECHNICAL SERVICE BULLETIN THAT DEALS WITH CHANGING THE TRANSMISSION FLUID AT HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10174520-0001.PDF BUT WHEN I CALLED KIA USA, THEY TOLD ME THAT IT IS NOT ASSOCIATED TO MY VIN. I HAVE BEEN 5 TIMES TO 2 DIFFERENT KIA DEALERSHIP AND IT'S STILL NOT FIXED BECAUSE THEY HAD DIFFICULTY REPRODUCING AND DIAGNOSING THE PROBLEM. BUT THE SECOND DEALERSHIP TOLD ME THAT HE WAS ABLE TO REPRODUCE THE ISSUE ONCE. I TOOK 2 VIDEOS (INSIDE AND OUTSIDE THE CAR) OF THE PROBLEM, WHERE ONE CAN HEAR THE LOUD NOISE.
Mfg Campaign: 11406006
Recall Date: Apr 1, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PULLING INTO MY PARKING SPACE, BARELY MOVING, CAR SUDDENLY LUNGED FORWARD AND TO THE RIGHT OVER A CONCRETE BARRIER AND UPHILL. THIS HAPPENED WITH ANOTHER KIA - FORTE- A FEW YEARS AGO . SAME TRAJECTORY. LOW SPEED TURN, I DID NOT ACCELERATE.
Corrective Action:
PULLING INTO MY PARKING SPACE, BARELY MOVING, CAR SUDDENLY LUNGED FORWARD AND TO THE RIGHT OVER A CONCRETE BARRIER AND UPHILL. THIS HAPPENED WITH ANOTHER KIA - FORTE- A FEW YEARS AGO . SAME TRAJECTORY. LOW SPEED TURN, I DID NOT ACCELERATE.
Additional Notes:
PULLING INTO MY PARKING SPACE, BARELY MOVING, CAR SUDDENLY LUNGED FORWARD AND TO THE RIGHT OVER A CONCRETE BARRIER AND UPHILL. THIS HAPPENED WITH ANOTHER KIA - FORTE- A FEW YEARS AGO . SAME TRAJECTORY. LOW SPEED TURN, I DID NOT ACCELERATE.
Mfg Campaign: 11321456
Recall Date: Apr 17, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I WAS GOING TO LA USING 110 EXPRESS LANE. CAR STOP UNPREDICTABLY TOTALLY AND I PARKED THE CAR LEFT SIDE 110 EXPRESS LANE. I WAS STAYED 3 HOURS UNTIL TOW COMING.
Corrective Action:
WHEN I WAS GOING TO LA USING 110 EXPRESS LANE. CAR STOP UNPREDICTABLY TOTALLY AND I PARKED THE CAR LEFT SIDE 110 EXPRESS LANE. I WAS STAYED 3 HOURS UNTIL TOW COMING.
Additional Notes:
WHEN I WAS GOING TO LA USING 110 EXPRESS LANE. CAR STOP UNPREDICTABLY TOTALLY AND I PARKED THE CAR LEFT SIDE 110 EXPRESS LANE. I WAS STAYED 3 HOURS UNTIL TOW COMING.
Mfg Campaign: 11317160
Recall Date: Mar 9, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONSUMER RENTED A 2019 KIA NIRO. THE CONSUMER STATED THAT WHEN THE VEHICLE WAS STARTED AND PLACED IN REVERSE, THE VEHICLE MOVED FORWARD WITHOUT WARNING. THE GEAR SHIFT INDICATOR DISPLAYED THAT THE VEHICLE WAS IN REVERSE AT THE TIME OF THE FAILURE. THE VEHICLE WAS RETURNED TO THE RENTAL COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE VIN WAS UNKNOWN. *AS
Corrective Action:
TL* THE CONSUMER RENTED A 2019 KIA NIRO. THE CONSUMER STATED THAT WHEN THE VEHICLE WAS STARTED AND PLACED IN REVERSE, THE VEHICLE MOVED FORWARD WITHOUT WARNING. THE GEAR SHIFT INDICATOR DISPLAYED THAT THE VEHICLE WAS IN REVERSE AT THE TIME OF THE FAILURE. THE VEHICLE WAS RETURNED TO THE RENTAL COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE VIN WAS UNKNOWN. *AS
Additional Notes:
TL* THE CONSUMER RENTED A 2019 KIA NIRO. THE CONSUMER STATED THAT WHEN THE VEHICLE WAS STARTED AND PLACED IN REVERSE, THE VEHICLE MOVED FORWARD WITHOUT WARNING. THE GEAR SHIFT INDICATOR DISPLAYED THAT THE VEHICLE WAS IN REVERSE AT THE TIME OF THE FAILURE. THE VEHICLE WAS RETURNED TO THE RENTAL COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE VIN WAS UNKNOWN. *AS
Mfg Campaign: 11269378
Recall Date: Oct 18, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury