Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while her husband was driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the oil pressure switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin Number: 237. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while her husband was driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the oil pressure switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin Number: 237. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while her husband was driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the oil pressure switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin Number: 237. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.
Mfg Campaign: 11569532
Recall Date: Feb 2, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Starting to burn oil started it at 40,000 miles it burns 3 quarts in less than a 1,000 miles worrying that it might be one of this that catch on fire
Corrective Action:
Starting to burn oil started it at 40,000 miles it burns 3 quarts in less than a 1,000 miles worrying that it might be one of this that catch on fire
Additional Notes:
Starting to burn oil started it at 40,000 miles it burns 3 quarts in less than a 1,000 miles worrying that it might be one of this that catch on fire
Mfg Campaign: 11569346
Recall Date: Feb 1, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2.4 motor burns excessive amount of oil, has a serious loss of power. The dealer informed me the only way to get a new motor or get it fixed is for motor to blow. The dealer informed me that this is a common problem with 2016 kia 2.4 motors. Currently burning 5 qts of oil every 2-3 weeks. Fouling spark plugs every 4-6 months. Car hesitate to take off even with accelerator to floor
Corrective Action:
2.4 motor burns excessive amount of oil, has a serious loss of power. The dealer informed me the only way to get a new motor or get it fixed is for motor to blow. The dealer informed me that this is a common problem with 2016 kia 2.4 motors. Currently burning 5 qts of oil every 2-3 weeks. Fouling spark plugs every 4-6 months. Car hesitate to take off even with accelerator to floor
Additional Notes:
2.4 motor burns excessive amount of oil, has a serious loss of power. The dealer informed me the only way to get a new motor or get it fixed is for motor to blow. The dealer informed me that this is a common problem with 2016 kia 2.4 motors. Currently burning 5 qts of oil every 2-3 weeks. Fouling spark plugs every 4-6 months. Car hesitate to take off even with accelerator to floor
Mfg Campaign: 11567356
Recall Date: Jan 23, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failure . Engine failed on highway car wouldn’t go past 15 MPH. Then suddenly accelerated
Corrective Action:
Engine failure . Engine failed on highway car wouldn’t go past 15 MPH. Then suddenly accelerated
Additional Notes:
Engine failure . Engine failed on highway car wouldn’t go past 15 MPH. Then suddenly accelerated
Mfg Campaign: 11567018
Recall Date: Jan 22, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2016 kia optima shut off on me and would not start on December 20th 2023. I had the vehicle towed to bergeys kia and they looked at the vehicle and said that it was the engine and it would cost between $6,000-10,000 to replace the engine. The vehicle has never had any problems. I do not bring my car to kia for oil changes because it is really expensive so we do that at home and kia is telling me they can’t fix my engine because I do not have a receipt of the maintenance. The engine has a recall and I was never notified about it. My vehicle was in their shop on September 6th 2023 and I was not notified then either. I am a single mother and I currently do not have a vehicle to take my son to and from school or to get to work. The engine is recalled so I think Kia needs to fix this.
Corrective Action:
My 2016 kia optima shut off on me and would not start on December 20th 2023. I had the vehicle towed to bergeys kia and they looked at the vehicle and said that it was the engine and it would cost between $6,000-10,000 to replace the engine. The vehicle has never had any problems. I do not bring my car to kia for oil changes because it is really expensive so we do that at home and kia is telling me they can’t fix my engine because I do not have a receipt of the maintenance. The engine has a recall and I was never notified about it. My vehicle was in their shop on September 6th 2023 and I was not notified then either. I am a single mother and I currently do not have a vehicle to take my son to and from school or to get to work. The engine is recalled so I think Kia needs to fix this.
Additional Notes:
My 2016 kia optima shut off on me and would not start on December 20th 2023. I had the vehicle towed to bergeys kia and they looked at the vehicle and said that it was the engine and it would cost between $6,000-10,000 to replace the engine. The vehicle has never had any problems. I do not bring my car to kia for oil changes because it is really expensive so we do that at home and kia is telling me they can’t fix my engine because I do not have a receipt of the maintenance. The engine has a recall and I was never notified about it. My vehicle was in their shop on September 6th 2023 and I was not notified then either. I am a single mother and I currently do not have a vehicle to take my son to and from school or to get to work. The engine is recalled so I think Kia needs to fix this.
Mfg Campaign: 11565254
Recall Date: Jan 13, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car burns lots of oil also hear motor knocking with oil in it.
Corrective Action:
My car burns lots of oil also hear motor knocking with oil in it.
Additional Notes:
My car burns lots of oil also hear motor knocking with oil in it.
Mfg Campaign: 11565298
Recall Date: Jan 13, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine light is blinking
Corrective Action:
Engine light is blinking
Additional Notes:
Engine light is blinking
Mfg Campaign: 11564558
Recall Date: Jan 10, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While we were driving home (3 people in my car), with no notice, my car lost complete acceleration and broke down while we were on the highway. We hardly had notice to understand what was happening, let alone the other cars/people behind us on the highway where we almost got hit before being able to pull over to the side of the highway. We then had to wait for a tow-truck, again, on the shoulder of a very busy highway. Later, I came to find out that this was "sudden and unexpected engine failure" that occurs in multiple models of Kia and Hyundai that was included in the Hyundai and Kia Engine Litigation, Case No. 8:17-cv-00838, and Hyundai and Kia Engine Litigation II, No. 8:18-cv-02223-JLS-JDE, New Theta II Class Action Lawsuit. Unfortunately, this was the first time I had heard of this, as I'd never received any recalls or notices for my car around this, even though my car is a part of this. As I am in contact with Kia Customer Care attempting to resolve this issue - which has been an awful experience so far - they have informed me that the RECALL CAMPAIGN PI1802B - PI1802 ECU UPGRADE - is a "product improvement" instead of a safety issue, in which I COMPLETELY disagree! This put the 3 people inside my car at the time of the engine failure in danger on the highway with zero notice except for when it happened, as well as the other people/cars on the highway surrounding my car. Clearly this has been a much wider issue for Kia and Hyundai that has called for class action lawsuits, and my experience has been terrible so far trying to get this resolved. I'm extremely unhappy with their customer service and "help" this far, and even more upset that this did cause safety issues that it feels they don't care at all about correcting or taking care of their customers.
Corrective Action:
While we were driving home (3 people in my car), with no notice, my car lost complete acceleration and broke down while we were on the highway. We hardly had notice to understand what was happening, let alone the other cars/people behind us on the highway where we almost got hit before being able to pull over to the side of the highway. We then had to wait for a tow-truck, again, on the shoulder of a very busy highway. Later, I came to find out that this was "sudden and unexpected engine failure" that occurs in multiple models of Kia and Hyundai that was included in the Hyundai and Kia Engine Litigation, Case No. 8:17-cv-00838, and Hyundai and Kia Engine Litigation II, No. 8:18-cv-02223-JLS-JDE, New Theta II Class Action Lawsuit. Unfortunately, this was the first time I had heard of this, as I'd never received any recalls or notices for my car around this, even though my car is a part of this. As I am in contact with Kia Customer Care attempting to resolve this issue - which has been an awful experience so far - they have informed me that the RECALL CAMPAIGN PI1802B - PI1802 ECU UPGRADE - is a "product improvement" instead of a safety issue, in which I COMPLETELY disagree! This put the 3 people inside my car at the time of the engine failure in danger on the highway with zero notice except for when it happened, as well as the other people/cars on the highway surrounding my car. Clearly this has been a much wider issue for Kia and Hyundai that has called for class action lawsuits, and my experience has been terrible so far trying to get this resolved. I'm extremely unhappy with their customer service and "help" this far, and even more upset that this did cause safety issues that it feels they don't care at all about correcting or taking care of their customers.
Additional Notes:
While we were driving home (3 people in my car), with no notice, my car lost complete acceleration and broke down while we were on the highway. We hardly had notice to understand what was happening, let alone the other cars/people behind us on the highway where we almost got hit before being able to pull over to the side of the highway. We then had to wait for a tow-truck, again, on the shoulder of a very busy highway. Later, I came to find out that this was "sudden and unexpected engine failure" that occurs in multiple models of Kia and Hyundai that was included in the Hyundai and Kia Engine Litigation, Case No. 8:17-cv-00838, and Hyundai and Kia Engine Litigation II, No. 8:18-cv-02223-JLS-JDE, New Theta II Class Action Lawsuit. Unfortunately, this was the first time I had heard of this, as I'd never received any recalls or notices for my car around this, even though my car is a part of this. As I am in contact with Kia Customer Care attempting to resolve this issue - which has been an awful experience so far - they have informed me that the RECALL CAMPAIGN PI1802B - PI1802 ECU UPGRADE - is a "product improvement" instead of a safety issue, in which I COMPLETELY disagree! This put the 3 people inside my car at the time of the engine failure in danger on the highway with zero notice except for when it happened, as well as the other people/cars on the highway surrounding my car. Clearly this has been a much wider issue for Kia and Hyundai that has called for class action lawsuits, and my experience has been terrible so far trying to get this resolved. I'm extremely unhappy with their customer service and "help" this far, and even more upset that this did cause safety issues that it feels they don't care at all about correcting or taking care of their customers.
Mfg Campaign: 11564686
Recall Date: Jan 10, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While we were driving home (3 people in my car), with no notice, my car lost complete acceleration and broke down while we were on the highway. We hardly had notice to understand what was happening, let alone the other cars/people behind us on the highway where we almost got hit before being able to pull over to the side of the highway. We then had to wait for a tow-truck, again, on the shoulder of a very busy highway. Later, I came to find out that this was "sudden and unexpected engine failure" that occurs in multiple models of Kia and Hyundai that was included in the Hyundai and Kia Engine Litigation, Case No. 8:17-cv-00838, and Hyundai and Kia Engine Litigation II, No. 8:18-cv-02223-JLS-JDE, New Theta II Class Action Lawsuit. Unfortunately, this was the first time I had heard of this, as I'd never received any recalls or notices for my car around this, even though my car is a part of this. As I am in contact with Kia Customer Care attempting to resolve this issue - which has been an awful experience so far - they have informed me that the RECALL CAMPAIGN PI1802B - PI1802 ECU UPGRADE - is a "product improvement" instead of a safety issue, in which I COMPLETELY disagree! This put the 3 people inside my car at the time of the engine failure in danger on the highway with zero notice except for when it happened, as well as the other people/cars on the highway surrounding my car. Clearly this has been a much wider issue for Kia and Hyundai that has called for class action lawsuits, and my experience has been terrible so far trying to get this resolved. I'm extremely unhappy with their customer service and "help" this far, and even more upset that this did cause safety issues that it feels they don't care at all about correcting or taking care of their customers.
Corrective Action:
While we were driving home (3 people in my car), with no notice, my car lost complete acceleration and broke down while we were on the highway. We hardly had notice to understand what was happening, let alone the other cars/people behind us on the highway where we almost got hit before being able to pull over to the side of the highway. We then had to wait for a tow-truck, again, on the shoulder of a very busy highway. Later, I came to find out that this was "sudden and unexpected engine failure" that occurs in multiple models of Kia and Hyundai that was included in the Hyundai and Kia Engine Litigation, Case No. 8:17-cv-00838, and Hyundai and Kia Engine Litigation II, No. 8:18-cv-02223-JLS-JDE, New Theta II Class Action Lawsuit. Unfortunately, this was the first time I had heard of this, as I'd never received any recalls or notices for my car around this, even though my car is a part of this. As I am in contact with Kia Customer Care attempting to resolve this issue - which has been an awful experience so far - they have informed me that the RECALL CAMPAIGN PI1802B - PI1802 ECU UPGRADE - is a "product improvement" instead of a safety issue, in which I COMPLETELY disagree! This put the 3 people inside my car at the time of the engine failure in danger on the highway with zero notice except for when it happened, as well as the other people/cars on the highway surrounding my car. Clearly this has been a much wider issue for Kia and Hyundai that has called for class action lawsuits, and my experience has been terrible so far trying to get this resolved. I'm extremely unhappy with their customer service and "help" this far, and even more upset that this did cause safety issues that it feels they don't care at all about correcting or taking care of their customers.
Additional Notes:
While we were driving home (3 people in my car), with no notice, my car lost complete acceleration and broke down while we were on the highway. We hardly had notice to understand what was happening, let alone the other cars/people behind us on the highway where we almost got hit before being able to pull over to the side of the highway. We then had to wait for a tow-truck, again, on the shoulder of a very busy highway. Later, I came to find out that this was "sudden and unexpected engine failure" that occurs in multiple models of Kia and Hyundai that was included in the Hyundai and Kia Engine Litigation, Case No. 8:17-cv-00838, and Hyundai and Kia Engine Litigation II, No. 8:18-cv-02223-JLS-JDE, New Theta II Class Action Lawsuit. Unfortunately, this was the first time I had heard of this, as I'd never received any recalls or notices for my car around this, even though my car is a part of this. As I am in contact with Kia Customer Care attempting to resolve this issue - which has been an awful experience so far - they have informed me that the RECALL CAMPAIGN PI1802B - PI1802 ECU UPGRADE - is a "product improvement" instead of a safety issue, in which I COMPLETELY disagree! This put the 3 people inside my car at the time of the engine failure in danger on the highway with zero notice except for when it happened, as well as the other people/cars on the highway surrounding my car. Clearly this has been a much wider issue for Kia and Hyundai that has called for class action lawsuits, and my experience has been terrible so far trying to get this resolved. I'm extremely unhappy with their customer service and "help" this far, and even more upset that this did cause safety issues that it feels they don't care at all about correcting or taking care of their customers.
Mfg Campaign: 11564686
Recall Date: Jan 10, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My Kia Optima randomly stops working while driving. I get a notice that says, "HEV: Check Hybrid System. Stop Vehicle and Turn Off Engine." Also the gas pedal stops working, leaving me to try to coast to safety. The car essentially stops working in the middle of driving, without warning. Once this happened and blew out the spark plug, requiring a new one. Then, a day or two later, the car returns to normal. The Kia dealership could not reproduce the problem, nor could my service center. They say it's fine. I took my car in for previous recalls, and it is currently "up to date." This appears to be the same electrical issue as a recent recall for electrical failure, but the dealership told me the spark plug was fine and that I should change the battery. I did and this still happened. I do not feel safe driving this car, and Kia won't help me find the problem.
Corrective Action:
My Kia Optima randomly stops working while driving. I get a notice that says, "HEV: Check Hybrid System. Stop Vehicle and Turn Off Engine." Also the gas pedal stops working, leaving me to try to coast to safety. The car essentially stops working in the middle of driving, without warning. Once this happened and blew out the spark plug, requiring a new one. Then, a day or two later, the car returns to normal. The Kia dealership could not reproduce the problem, nor could my service center. They say it's fine. I took my car in for previous recalls, and it is currently "up to date." This appears to be the same electrical issue as a recent recall for electrical failure, but the dealership told me the spark plug was fine and that I should change the battery. I did and this still happened. I do not feel safe driving this car, and Kia won't help me find the problem.
Additional Notes:
My Kia Optima randomly stops working while driving. I get a notice that says, "HEV: Check Hybrid System. Stop Vehicle and Turn Off Engine." Also the gas pedal stops working, leaving me to try to coast to safety. The car essentially stops working in the middle of driving, without warning. Once this happened and blew out the spark plug, requiring a new one. Then, a day or two later, the car returns to normal. The Kia dealership could not reproduce the problem, nor could my service center. They say it's fine. I took my car in for previous recalls, and it is currently "up to date." This appears to be the same electrical issue as a recent recall for electrical failure, but the dealership told me the spark plug was fine and that I should change the battery. I did and this still happened. I do not feel safe driving this car, and Kia won't help me find the problem.
Mfg Campaign: 11564189
Recall Date: Jan 8, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Kia Optima randomly stops working while driving. I get a notice that says, "HEV: Check Hybrid System. Stop Vehicle and Turn Off Engine." Also the gas pedal stops working, leaving me to try to coast to safety. The car essentially stops working in the middle of driving, without warning. Once this happened and blew out the spark plug, requiring a new one. Then, a day or two later, the car returns to normal. The Kia dealership could not reproduce the problem, nor could my service center. They say it's fine. I took my car in for previous recalls, and it is currently "up to date." This appears to be the same electrical issue as a recent recall for electrical failure, but the dealership told me the spark plug was fine and that I should change the battery. I did and this still happened. I do not feel safe driving this car, and Kia won't help me find the problem.
Corrective Action:
My Kia Optima randomly stops working while driving. I get a notice that says, "HEV: Check Hybrid System. Stop Vehicle and Turn Off Engine." Also the gas pedal stops working, leaving me to try to coast to safety. The car essentially stops working in the middle of driving, without warning. Once this happened and blew out the spark plug, requiring a new one. Then, a day or two later, the car returns to normal. The Kia dealership could not reproduce the problem, nor could my service center. They say it's fine. I took my car in for previous recalls, and it is currently "up to date." This appears to be the same electrical issue as a recent recall for electrical failure, but the dealership told me the spark plug was fine and that I should change the battery. I did and this still happened. I do not feel safe driving this car, and Kia won't help me find the problem.
Additional Notes:
My Kia Optima randomly stops working while driving. I get a notice that says, "HEV: Check Hybrid System. Stop Vehicle and Turn Off Engine." Also the gas pedal stops working, leaving me to try to coast to safety. The car essentially stops working in the middle of driving, without warning. Once this happened and blew out the spark plug, requiring a new one. Then, a day or two later, the car returns to normal. The Kia dealership could not reproduce the problem, nor could my service center. They say it's fine. I took my car in for previous recalls, and it is currently "up to date." This appears to be the same electrical issue as a recent recall for electrical failure, but the dealership told me the spark plug was fine and that I should change the battery. I did and this still happened. I do not feel safe driving this car, and Kia won't help me find the problem.
Mfg Campaign: 11564189
Recall Date: Jan 8, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My Kia Optima randomly stops working while driving. I get a notice that says, "HEV: Check Hybrid System. Stop Vehicle and Turn Off Engine." Also the gas pedal stops working, leaving me to try to coast to safety. The car essentially stops working in the middle of driving, without warning. Once this happened and blew out the spark plug, requiring a new one. Then, a day or two later, the car returns to normal. The Kia dealership could not reproduce the problem, nor could my service center. They say it's fine. I took my car in for previous recalls, and it is currently "up to date." This appears to be the same electrical issue as a recent recall for electrical failure, but the dealership told me the spark plug was fine and that I should change the battery. I did and this still happened. I do not feel safe driving this car, and Kia won't help me find the problem.
Corrective Action:
My Kia Optima randomly stops working while driving. I get a notice that says, "HEV: Check Hybrid System. Stop Vehicle and Turn Off Engine." Also the gas pedal stops working, leaving me to try to coast to safety. The car essentially stops working in the middle of driving, without warning. Once this happened and blew out the spark plug, requiring a new one. Then, a day or two later, the car returns to normal. The Kia dealership could not reproduce the problem, nor could my service center. They say it's fine. I took my car in for previous recalls, and it is currently "up to date." This appears to be the same electrical issue as a recent recall for electrical failure, but the dealership told me the spark plug was fine and that I should change the battery. I did and this still happened. I do not feel safe driving this car, and Kia won't help me find the problem.
Additional Notes:
My Kia Optima randomly stops working while driving. I get a notice that says, "HEV: Check Hybrid System. Stop Vehicle and Turn Off Engine." Also the gas pedal stops working, leaving me to try to coast to safety. The car essentially stops working in the middle of driving, without warning. Once this happened and blew out the spark plug, requiring a new one. Then, a day or two later, the car returns to normal. The Kia dealership could not reproduce the problem, nor could my service center. They say it's fine. I took my car in for previous recalls, and it is currently "up to date." This appears to be the same electrical issue as a recent recall for electrical failure, but the dealership told me the spark plug was fine and that I should change the battery. I did and this still happened. I do not feel safe driving this car, and Kia won't help me find the problem.
Mfg Campaign: 11564189
Recall Date: Jan 8, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving at approximately 70 MPH, the vehicle decelerated and went into LIMP Mode. The vehicle failed to go over 2,000 RPM. The vehicle was shaking and shuddering violently. There was a loud knocking sound detected at 1,500 RPM. There was an abnormal odor detected from the exhaust pipe. The check engine warning light was illuminated and flashing. The vehicle was taken to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced on three occasions. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same dealer, who replaced the engine and catalytic converter. The vehicle was taken to another local dealer, Kia Coughlin of Lancaster (784 N Columbus St., Lancaster, OH 43130), where it was diagnosed and determined that an engine replacement was needed. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 144,635.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving at approximately 70 MPH, the vehicle decelerated and went into LIMP Mode. The vehicle failed to go over 2,000 RPM. The vehicle was shaking and shuddering violently. There was a loud knocking sound detected at 1,500 RPM. There was an abnormal odor detected from the exhaust pipe. The check engine warning light was illuminated and flashing. The vehicle was taken to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced on three occasions. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same dealer, who replaced the engine and catalytic converter. The vehicle was taken to another local dealer, Kia Coughlin of Lancaster (784 N Columbus St., Lancaster, OH 43130), where it was diagnosed and determined that an engine replacement was needed. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 144,635.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving at approximately 70 MPH, the vehicle decelerated and went into LIMP Mode. The vehicle failed to go over 2,000 RPM. The vehicle was shaking and shuddering violently. There was a loud knocking sound detected at 1,500 RPM. There was an abnormal odor detected from the exhaust pipe. The check engine warning light was illuminated and flashing. The vehicle was taken to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced on three occasions. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same dealer, who replaced the engine and catalytic converter. The vehicle was taken to another local dealer, Kia Coughlin of Lancaster (784 N Columbus St., Lancaster, OH 43130), where it was diagnosed and determined that an engine replacement was needed. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 144,635.
Mfg Campaign: 11563697
Recall Date: Jan 5, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I bought this car with just under 48k miles September 2023, it had a very small chip on the bumper that I assumed was from a rock. After driving this car for a while, I noticed that chip got bigger and eventually other parts of my bumper and hood started bubbling and chipping as well.90% of my bumper is now lacking paint and it’s starting to chip on my hood more. I’ve only driven it an additional 12k miles since I’ve bought it. Auto body shops are saying it’s delaminating and it’s common in this color.
Corrective Action:
I bought this car with just under 48k miles September 2023, it had a very small chip on the bumper that I assumed was from a rock. After driving this car for a while, I noticed that chip got bigger and eventually other parts of my bumper and hood started bubbling and chipping as well.90% of my bumper is now lacking paint and it’s starting to chip on my hood more. I’ve only driven it an additional 12k miles since I’ve bought it. Auto body shops are saying it’s delaminating and it’s common in this color.
Additional Notes:
I bought this car with just under 48k miles September 2023, it had a very small chip on the bumper that I assumed was from a rock. After driving this car for a while, I noticed that chip got bigger and eventually other parts of my bumper and hood started bubbling and chipping as well.90% of my bumper is now lacking paint and it’s starting to chip on my hood more. I’ve only driven it an additional 12k miles since I’ve bought it. Auto body shops are saying it’s delaminating and it’s common in this color.
Mfg Campaign: 11562899
Recall Date: Jan 1, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Loss of power. Was driving across a 4 lane intersection and the vehicle lost power. The engine light came on. I stopped and check the oil and it was 2 quarts low. We had just changed oil less than 2,000 mikes ago. I tool the car to parts store and they said it was a p0309 code. That #4 cylinder misfire. It was either coil or spark plug. I replaced both coil and spark plugs 15,000 miles ago. The plug was covered in oil had black oiley substance covered on the spark area. I had similar loss of power due to oil burning 15,000 miles ago. The car has 97,720. This is an ongoing safety issue.
Corrective Action:
Loss of power. Was driving across a 4 lane intersection and the vehicle lost power. The engine light came on. I stopped and check the oil and it was 2 quarts low. We had just changed oil less than 2,000 mikes ago. I tool the car to parts store and they said it was a p0309 code. That #4 cylinder misfire. It was either coil or spark plug. I replaced both coil and spark plugs 15,000 miles ago. The plug was covered in oil had black oiley substance covered on the spark area. I had similar loss of power due to oil burning 15,000 miles ago. The car has 97,720. This is an ongoing safety issue.
Additional Notes:
Loss of power. Was driving across a 4 lane intersection and the vehicle lost power. The engine light came on. I stopped and check the oil and it was 2 quarts low. We had just changed oil less than 2,000 mikes ago. I tool the car to parts store and they said it was a p0309 code. That #4 cylinder misfire. It was either coil or spark plug. I replaced both coil and spark plugs 15,000 miles ago. The plug was covered in oil had black oiley substance covered on the spark area. I had similar loss of power due to oil burning 15,000 miles ago. The car has 97,720. This is an ongoing safety issue.
Mfg Campaign: 11561718
Recall Date: Dec 24, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving 35 MPH, the brake pedal was depressed; however, the vehicle failed to stop immediately. The contact depressed the brake pedal harder and the vehicle stopped. The vehicle was taken to the dealer the following day and the dealer was not able to identify a failure with the vehicle brakes although the transmission was adjusted. The contact stated that the failure continued. The vehicle was taken back to the dealer however, the mechanic was unable to duplicate the failure. There were no warning lights illuminated at the time of the failure. The dealer contacted the manufacturer, and a field inspector was sent to the dealer to inspect the vehicle. The failure mileage was 92000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving 35 MPH, the brake pedal was depressed; however, the vehicle failed to stop immediately. The contact depressed the brake pedal harder and the vehicle stopped. The vehicle was taken to the dealer the following day and the dealer was not able to identify a failure with the vehicle brakes although the transmission was adjusted. The contact stated that the failure continued. The vehicle was taken back to the dealer however, the mechanic was unable to duplicate the failure. There were no warning lights illuminated at the time of the failure. The dealer contacted the manufacturer, and a field inspector was sent to the dealer to inspect the vehicle. The failure mileage was 92000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving 35 MPH, the brake pedal was depressed; however, the vehicle failed to stop immediately. The contact depressed the brake pedal harder and the vehicle stopped. The vehicle was taken to the dealer the following day and the dealer was not able to identify a failure with the vehicle brakes although the transmission was adjusted. The contact stated that the failure continued. The vehicle was taken back to the dealer however, the mechanic was unable to duplicate the failure. There were no warning lights illuminated at the time of the failure. The dealer contacted the manufacturer, and a field inspector was sent to the dealer to inspect the vehicle. The failure mileage was 92000.
Mfg Campaign: 11560323
Recall Date: Dec 15, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while attempting to start the vehicle after several attempts, the contact checked the engine and checked the oil level and found that the oil was extremely low. The contact added 3-quarts of oil and was able to start the vehicle. The contact observed that the vehicle would intermittently lose power and nearly stalled. The contact became aware that the vehicle was consuming an excessive amount of oil and was adding 2-quarts of oil every two weeks. The contact checked for oil leaks and found none. The contact stated that the check oil warning light had illuminated once. The contact had taken the vehicle to a local dealer, where an oil consumption test was conducted. The consumption test determined that the vehicle was consuming a high amount of oil. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 165,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while attempting to start the vehicle after several attempts, the contact checked the engine and checked the oil level and found that the oil was extremely low. The contact added 3-quarts of oil and was able to start the vehicle. The contact observed that the vehicle would intermittently lose power and nearly stalled. The contact became aware that the vehicle was consuming an excessive amount of oil and was adding 2-quarts of oil every two weeks. The contact checked for oil leaks and found none. The contact stated that the check oil warning light had illuminated once. The contact had taken the vehicle to a local dealer, where an oil consumption test was conducted. The consumption test determined that the vehicle was consuming a high amount of oil. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 165,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while attempting to start the vehicle after several attempts, the contact checked the engine and checked the oil level and found that the oil was extremely low. The contact added 3-quarts of oil and was able to start the vehicle. The contact observed that the vehicle would intermittently lose power and nearly stalled. The contact became aware that the vehicle was consuming an excessive amount of oil and was adding 2-quarts of oil every two weeks. The contact checked for oil leaks and found none. The contact stated that the check oil warning light had illuminated once. The contact had taken the vehicle to a local dealer, where an oil consumption test was conducted. The consumption test determined that the vehicle was consuming a high amount of oil. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 165,000.
Mfg Campaign: 11559083
Recall Date: Dec 8, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Purchased this car in July of this year. I checked all fluids prior to purchase and after driving it for 30 days the oil light flicked then went off. I decided to check the oil and it was 2 quarts low. I immediately called my extended warranty and they said to take it to the shop. After it being there for 3 months they said it was the rings in the piston and it needed a new motor. They referred to it as excessive oil consumption. Of course the warranty company Old Republic refused to cover it because it’s a on going issue with this model car.
Corrective Action:
Purchased this car in July of this year. I checked all fluids prior to purchase and after driving it for 30 days the oil light flicked then went off. I decided to check the oil and it was 2 quarts low. I immediately called my extended warranty and they said to take it to the shop. After it being there for 3 months they said it was the rings in the piston and it needed a new motor. They referred to it as excessive oil consumption. Of course the warranty company Old Republic refused to cover it because it’s a on going issue with this model car.
Additional Notes:
Purchased this car in July of this year. I checked all fluids prior to purchase and after driving it for 30 days the oil light flicked then went off. I decided to check the oil and it was 2 quarts low. I immediately called my extended warranty and they said to take it to the shop. After it being there for 3 months they said it was the rings in the piston and it needed a new motor. They referred to it as excessive oil consumption. Of course the warranty company Old Republic refused to cover it because it’s a on going issue with this model car.
Mfg Campaign: 11558173
Recall Date: Dec 3, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchased this car in July of this year. I checked all fluids prior to purchase and after driving it for 30 days the oil light flicked then went off. I decided to check the oil and it was 2 quarts low. I immediately called my extended warranty and they said to take it to the shop. After it being there for 3 months they said it was the rings in the piston and it needed a new motor. They referred to it as excessive oil consumption. Of course the warranty company Old Republic refused to cover it because it’s a on going issue with this model car.
Corrective Action:
Purchased this car in July of this year. I checked all fluids prior to purchase and after driving it for 30 days the oil light flicked then went off. I decided to check the oil and it was 2 quarts low. I immediately called my extended warranty and they said to take it to the shop. After it being there for 3 months they said it was the rings in the piston and it needed a new motor. They referred to it as excessive oil consumption. Of course the warranty company Old Republic refused to cover it because it’s a on going issue with this model car.
Additional Notes:
Purchased this car in July of this year. I checked all fluids prior to purchase and after driving it for 30 days the oil light flicked then went off. I decided to check the oil and it was 2 quarts low. I immediately called my extended warranty and they said to take it to the shop. After it being there for 3 months they said it was the rings in the piston and it needed a new motor. They referred to it as excessive oil consumption. Of course the warranty company Old Republic refused to cover it because it’s a on going issue with this model car.
Mfg Campaign: 11558173
Recall Date: Dec 3, 2023
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
My seat back has been automatically going back all by itself WHILE I'M DRIVING!! It happened 4 times yesterday while driving on the highway!! This has happened a number of times while driving.
Corrective Action:
My seat back has been automatically going back all by itself WHILE I'M DRIVING!! It happened 4 times yesterday while driving on the highway!! This has happened a number of times while driving.
Additional Notes:
My seat back has been automatically going back all by itself WHILE I'M DRIVING!! It happened 4 times yesterday while driving on the highway!! This has happened a number of times while driving.
Mfg Campaign: 11558055
Recall Date: Dec 2, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury