Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I most recently started noticing that my oil changes were not lasting at around 46,174 miles. I found this to unusual in a car with low mileage. I had to result to buying oil from a local store. The light indicator started coming on when ever I apply the brakes. When I checked my oil, it was completely dry. So I started monitoring the oil intake, even after I had oil changes at the dealership in which I mentioned that it appears to be taking in an excessive amount of oil. What I noticed was that I was adding oil every week. I did not detect any outward appearance of a leak. In addition, I experienced on several occasion what felt like the car was having a seizure. As soon as I filled up the gas tank. The car froze up, steering wheel would not move and the car was in drive but not accelerating. I immediately shut the engine off, then restarted the car. That seem to alleviate the problem for that time. It then got really bad, that it shook and was running rough as if it was falling apart. So I drove it the dealership, explained the two problems I had, running rough and a high level of oil being used in between oil changes. I was given a diagnosis on cylinders misfiring and needing spark plugs replacement, and ignition coils. Nothing about the oil issue. I was later told that would be an additional diagnosis charge to check. I asked about engine warranty and possible complaints or recalls, and was told that my issues would not be covered under the warranty. I purchased the items they indicated needed to be addressed and took my car to someone else. That's where it was discovered, when the spark plugs were removed, that oil was sitting in each pocket or cup that holds the spark plugs. All of them were soaked in oil. Though the spark plugs have been replaced and the rough shaking of the car has subsided, the acceleration is still questionable and I'm still having to fill my car with oil weekly. I'm not due for oil change until 51,174 miles and I'm currently at 51, 098.
Corrective Action:
I most recently started noticing that my oil changes were not lasting at around 46,174 miles. I found this to unusual in a car with low mileage. I had to result to buying oil from a local store. The light indicator started coming on when ever I apply the brakes. When I checked my oil, it was completely dry. So I started monitoring the oil intake, even after I had oil changes at the dealership in which I mentioned that it appears to be taking in an excessive amount of oil. What I noticed was that I was adding oil every week. I did not detect any outward appearance of a leak. In addition, I experienced on several occasion what felt like the car was having a seizure. As soon as I filled up the gas tank. The car froze up, steering wheel would not move and the car was in drive but not accelerating. I immediately shut the engine off, then restarted the car. That seem to alleviate the problem for that time. It then got really bad, that it shook and was running rough as if it was falling apart. So I drove it the dealership, explained the two problems I had, running rough and a high level of oil being used in between oil changes. I was given a diagnosis on cylinders misfiring and needing spark plugs replacement, and ignition coils. Nothing about the oil issue. I was later told that would be an additional diagnosis charge to check. I asked about engine warranty and possible complaints or recalls, and was told that my issues would not be covered under the warranty. I purchased the items they indicated needed to be addressed and took my car to someone else. That's where it was discovered, when the spark plugs were removed, that oil was sitting in each pocket or cup that holds the spark plugs. All of them were soaked in oil. Though the spark plugs have been replaced and the rough shaking of the car has subsided, the acceleration is still questionable and I'm still having to fill my car with oil weekly. I'm not due for oil change until 51,174 miles and I'm currently at 51, 098.
Additional Notes:
I most recently started noticing that my oil changes were not lasting at around 46,174 miles. I found this to unusual in a car with low mileage. I had to result to buying oil from a local store. The light indicator started coming on when ever I apply the brakes. When I checked my oil, it was completely dry. So I started monitoring the oil intake, even after I had oil changes at the dealership in which I mentioned that it appears to be taking in an excessive amount of oil. What I noticed was that I was adding oil every week. I did not detect any outward appearance of a leak. In addition, I experienced on several occasion what felt like the car was having a seizure. As soon as I filled up the gas tank. The car froze up, steering wheel would not move and the car was in drive but not accelerating. I immediately shut the engine off, then restarted the car. That seem to alleviate the problem for that time. It then got really bad, that it shook and was running rough as if it was falling apart. So I drove it the dealership, explained the two problems I had, running rough and a high level of oil being used in between oil changes. I was given a diagnosis on cylinders misfiring and needing spark plugs replacement, and ignition coils. Nothing about the oil issue. I was later told that would be an additional diagnosis charge to check. I asked about engine warranty and possible complaints or recalls, and was told that my issues would not be covered under the warranty. I purchased the items they indicated needed to be addressed and took my car to someone else. That's where it was discovered, when the spark plugs were removed, that oil was sitting in each pocket or cup that holds the spark plugs. All of them were soaked in oil. Though the spark plugs have been replaced and the rough shaking of the car has subsided, the acceleration is still questionable and I'm still having to fill my car with oil weekly. I'm not due for oil change until 51,174 miles and I'm currently at 51, 098.
Mfg Campaign: 11551191
Recall Date: Oct 21, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Emergency break stopped working. Engine misfires and heavy oil consumption or burning to quickly. Gets really really hot more than normal than any other car I owned.
Corrective Action:
Emergency break stopped working. Engine misfires and heavy oil consumption or burning to quickly. Gets really really hot more than normal than any other car I owned.
Additional Notes:
Emergency break stopped working. Engine misfires and heavy oil consumption or burning to quickly. Gets really really hot more than normal than any other car I owned.
Mfg Campaign: 11550938
Recall Date: Oct 19, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Emergency break stopped working. Engine misfires and heavy oil consumption or burning to quickly. Gets really really hot more than normal than any other car I owned.
Corrective Action:
Emergency break stopped working. Engine misfires and heavy oil consumption or burning to quickly. Gets really really hot more than normal than any other car I owned.
Additional Notes:
Emergency break stopped working. Engine misfires and heavy oil consumption or burning to quickly. Gets really really hot more than normal than any other car I owned.
Mfg Campaign: 11550938
Recall Date: Oct 19, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
Engine failure, high oil consumption, already failed to operate properly on interstate, dealership said nothing was wrong and charged me $160. Two months later, the vehicle failed again, but this time the engine sounded like it was going to blow and barely made it off the road.
Corrective Action:
Engine failure, high oil consumption, already failed to operate properly on interstate, dealership said nothing was wrong and charged me $160. Two months later, the vehicle failed again, but this time the engine sounded like it was going to blow and barely made it off the road.
Additional Notes:
Engine failure, high oil consumption, already failed to operate properly on interstate, dealership said nothing was wrong and charged me $160. Two months later, the vehicle failed again, but this time the engine sounded like it was going to blow and barely made it off the road.
Mfg Campaign: 11550594
Recall Date: Oct 18, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS warning lamp came on braking seems okay. My blind spot is not working warning light is on.
Corrective Action:
My ABS warning lamp came on braking seems okay. My blind spot is not working warning light is on.
Additional Notes:
My ABS warning lamp came on braking seems okay. My blind spot is not working warning light is on.
Mfg Campaign: 11549757
Recall Date: Oct 13, 2023
Kia America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
My ABS warning lamp came on braking seems okay. My blind spot is not working warning light is on.
Corrective Action:
My ABS warning lamp came on braking seems okay. My blind spot is not working warning light is on.
Additional Notes:
My ABS warning lamp came on braking seems okay. My blind spot is not working warning light is on.
Mfg Campaign: 11549757
Recall Date: Oct 13, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At 95000 car had problem accelerating and then all of a sudden on the side of the road did that 2 had 2 engine rebuilds done no but the problem is still there and the fuses all look burnt and half my lights don't work.
Corrective Action:
At 95000 car had problem accelerating and then all of a sudden on the side of the road did that 2 had 2 engine rebuilds done no but the problem is still there and the fuses all look burnt and half my lights don't work.
Additional Notes:
At 95000 car had problem accelerating and then all of a sudden on the side of the road did that 2 had 2 engine rebuilds done no but the problem is still there and the fuses all look burnt and half my lights don't work.
Mfg Campaign: 11549614
Recall Date: Oct 12, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
At 95000 car had problem accelerating and then all of a sudden on the side of the road did that 2 had 2 engine rebuilds done no but the problem is still there and the fuses all look burnt and half my lights don't work.
Corrective Action:
At 95000 car had problem accelerating and then all of a sudden on the side of the road did that 2 had 2 engine rebuilds done no but the problem is still there and the fuses all look burnt and half my lights don't work.
Additional Notes:
At 95000 car had problem accelerating and then all of a sudden on the side of the road did that 2 had 2 engine rebuilds done no but the problem is still there and the fuses all look burnt and half my lights don't work.
Mfg Campaign: 11549614
Recall Date: Oct 12, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
At 95000 car had problem accelerating and then all of a sudden on the side of the road did that 2 had 2 engine rebuilds done no but the problem is still there and the fuses all look burnt and half my lights don't work.
Corrective Action:
At 95000 car had problem accelerating and then all of a sudden on the side of the road did that 2 had 2 engine rebuilds done no but the problem is still there and the fuses all look burnt and half my lights don't work.
Additional Notes:
At 95000 car had problem accelerating and then all of a sudden on the side of the road did that 2 had 2 engine rebuilds done no but the problem is still there and the fuses all look burnt and half my lights don't work.
Mfg Campaign: 11549614
Recall Date: Oct 12, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had all four of my window regulators to go out within two days of each other and now my windows constantly drop automatically while driving especially if I go over speed bumps, hit pot holes or any type of bump. I try to keep them up by placing paper or holders in them but they only hold up for so long and at times when I’m driving they drop down and I’m afraid the glass will break completely because one of them dropped while driving and the window cracked. This is a very dangerous situation and Kia tried to charge me when I went to them and I know this has to be a defect for all windows to go out.
Corrective Action:
I had all four of my window regulators to go out within two days of each other and now my windows constantly drop automatically while driving especially if I go over speed bumps, hit pot holes or any type of bump. I try to keep them up by placing paper or holders in them but they only hold up for so long and at times when I’m driving they drop down and I’m afraid the glass will break completely because one of them dropped while driving and the window cracked. This is a very dangerous situation and Kia tried to charge me when I went to them and I know this has to be a defect for all windows to go out.
Additional Notes:
I had all four of my window regulators to go out within two days of each other and now my windows constantly drop automatically while driving especially if I go over speed bumps, hit pot holes or any type of bump. I try to keep them up by placing paper or holders in them but they only hold up for so long and at times when I’m driving they drop down and I’m afraid the glass will break completely because one of them dropped while driving and the window cracked. This is a very dangerous situation and Kia tried to charge me when I went to them and I know this has to be a defect for all windows to go out.
Mfg Campaign: 11548474
Recall Date: Oct 5, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I got this recall done. I found out about it because my insurance raised a couple hundred dollars a month and when I called they told me about this recall. I got the recall done however, when the insurance pulls up my VIN # they state it is still flagged. I contacted NYS DMV about this and they stated the information is supposed to be sent to you (NHTSA). When I put in my VIN number in the window prior it came up with the safety issue and said 0 recalls. So, does that mean that it was sent in that the car has this? I was on the phone today with KIA for almost an hour and they could not advise me on anything pertaining to this. I would appreciate if you can let me know if the document was sent/processed because the insurance company is stating my VIN number is still flagged. Thank you for any help you provide me. I am using this form because when I clicked on email I do not have the email app installed and could not find a regular email address. my email is : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I got this recall done. I found out about it because my insurance raised a couple hundred dollars a month and when I called they told me about this recall. I got the recall done however, when the insurance pulls up my VIN # they state it is still flagged. I contacted NYS DMV about this and they stated the information is supposed to be sent to you (NHTSA). When I put in my VIN number in the window prior it came up with the safety issue and said 0 recalls. So, does that mean that it was sent in that the car has this? I was on the phone today with KIA for almost an hour and they could not advise me on anything pertaining to this. I would appreciate if you can let me know if the document was sent/processed because the insurance company is stating my VIN number is still flagged. Thank you for any help you provide me. I am using this form because when I clicked on email I do not have the email app installed and could not find a regular email address. my email is : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I got this recall done. I found out about it because my insurance raised a couple hundred dollars a month and when I called they told me about this recall. I got the recall done however, when the insurance pulls up my VIN # they state it is still flagged. I contacted NYS DMV about this and they stated the information is supposed to be sent to you (NHTSA). When I put in my VIN number in the window prior it came up with the safety issue and said 0 recalls. So, does that mean that it was sent in that the car has this? I was on the phone today with KIA for almost an hour and they could not advise me on anything pertaining to this. I would appreciate if you can let me know if the document was sent/processed because the insurance company is stating my VIN number is still flagged. Thank you for any help you provide me. I am using this form because when I clicked on email I do not have the email app installed and could not find a regular email address. my email is : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11548527
Recall Date: Oct 5, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
driving in the dark, my auto headlight selector only works when it wants to. like it’ll just just my headlights off at random no matter how dark it is
Corrective Action:
driving in the dark, my auto headlight selector only works when it wants to. like it’ll just just my headlights off at random no matter how dark it is
Additional Notes:
driving in the dark, my auto headlight selector only works when it wants to. like it’ll just just my headlights off at random no matter how dark it is
Mfg Campaign: 11548134
Recall Date: Oct 4, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Burning oil. Took to a mechanic. Blow by engine
Corrective Action:
Burning oil. Took to a mechanic. Blow by engine
Additional Notes:
Burning oil. Took to a mechanic. Blow by engine
Mfg Campaign: 11548320
Recall Date: Oct 4, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have a 2016kia optima EX and I had a problem with it. I used to take it to the Kia dealership for oil change and services. So recently I have done the transmission fluid and oil change.! After that I have weird transmission problems like it finding hard to accelerate and even when I am changing the gear from park to drive or reverse it makes weird noise like clutching. I spoke with the dealership and they say we have changed the transmission fluid then it shouldn’t be the problem.! They don’t even find the exact problem.! I have been spending a lot on my car . Kia is messing up with the recalls.!
Corrective Action:
I have a 2016kia optima EX and I had a problem with it. I used to take it to the Kia dealership for oil change and services. So recently I have done the transmission fluid and oil change.! After that I have weird transmission problems like it finding hard to accelerate and even when I am changing the gear from park to drive or reverse it makes weird noise like clutching. I spoke with the dealership and they say we have changed the transmission fluid then it shouldn’t be the problem.! They don’t even find the exact problem.! I have been spending a lot on my car . Kia is messing up with the recalls.!
Additional Notes:
I have a 2016kia optima EX and I had a problem with it. I used to take it to the Kia dealership for oil change and services. So recently I have done the transmission fluid and oil change.! After that I have weird transmission problems like it finding hard to accelerate and even when I am changing the gear from park to drive or reverse it makes weird noise like clutching. I spoke with the dealership and they say we have changed the transmission fluid then it shouldn’t be the problem.! They don’t even find the exact problem.! I have been spending a lot on my car . Kia is messing up with the recalls.!
Mfg Campaign: 11547644
Recall Date: Oct 2, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have a 2016kia optima EX and I had a problem with it. I used to take it to the Kia dealership for oil change and services. So recently I have done the transmission fluid and oil change.! After that I have weird transmission problems like it finding hard to accelerate and even when I am changing the gear from park to drive or reverse it makes weird noise like clutching. I spoke with the dealership and they say we have changed the transmission fluid then it shouldn’t be the problem.! They don’t even find the exact problem.! I have been spending a lot on my car . Kia is messing up with the recalls.!
Corrective Action:
I have a 2016kia optima EX and I had a problem with it. I used to take it to the Kia dealership for oil change and services. So recently I have done the transmission fluid and oil change.! After that I have weird transmission problems like it finding hard to accelerate and even when I am changing the gear from park to drive or reverse it makes weird noise like clutching. I spoke with the dealership and they say we have changed the transmission fluid then it shouldn’t be the problem.! They don’t even find the exact problem.! I have been spending a lot on my car . Kia is messing up with the recalls.!
Additional Notes:
I have a 2016kia optima EX and I had a problem with it. I used to take it to the Kia dealership for oil change and services. So recently I have done the transmission fluid and oil change.! After that I have weird transmission problems like it finding hard to accelerate and even when I am changing the gear from park to drive or reverse it makes weird noise like clutching. I spoke with the dealership and they say we have changed the transmission fluid then it shouldn’t be the problem.! They don’t even find the exact problem.! I have been spending a lot on my car . Kia is messing up with the recalls.!
Mfg Campaign: 11547644
Recall Date: Oct 2, 2023
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while her husband was driving 65 MPH, after driving over a bump in the roadway, the trunk door opened independently, obstructing the rear-view line of sight. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while her husband was driving 65 MPH, after driving over a bump in the roadway, the trunk door opened independently, obstructing the rear-view line of sight. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while her husband was driving 65 MPH, after driving over a bump in the roadway, the trunk door opened independently, obstructing the rear-view line of sight. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11547730
Recall Date: Oct 2, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Three of the four windows stoped rolling up at the same time. One or two days apart to each other, the 4th one I’m not going to rolling down, it may stop working too.
Corrective Action:
Three of the four windows stoped rolling up at the same time. One or two days apart to each other, the 4th one I’m not going to rolling down, it may stop working too.
Additional Notes:
Three of the four windows stoped rolling up at the same time. One or two days apart to each other, the 4th one I’m not going to rolling down, it may stop working too.
Mfg Campaign: 11547547
Recall Date: Oct 1, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel gasoline hose line was leaking, so I changed it. Because of that I changed the high pressure pump twice
Corrective Action:
The fuel gasoline hose line was leaking, so I changed it. Because of that I changed the high pressure pump twice
Additional Notes:
The fuel gasoline hose line was leaking, so I changed it. Because of that I changed the high pressure pump twice
Mfg Campaign: 11547549
Recall Date: Oct 1, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I brought the car may 13 2023 and July 11th the car caught fire on the eway around 9-10am. I was trapped in the car due to the doors not unlocking and had to get help by others around. The car didn't have any problems. No check engine light no nothing. Happened unexpected
Corrective Action:
I brought the car may 13 2023 and July 11th the car caught fire on the eway around 9-10am. I was trapped in the car due to the doors not unlocking and had to get help by others around. The car didn't have any problems. No check engine light no nothing. Happened unexpected
Additional Notes:
I brought the car may 13 2023 and July 11th the car caught fire on the eway around 9-10am. I was trapped in the car due to the doors not unlocking and had to get help by others around. The car didn't have any problems. No check engine light no nothing. Happened unexpected
Mfg Campaign: 11547443
Recall Date: Sep 30, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
All four windows stopped working within two months of each other. The motors still work, but the plastics parts inside broke. The trunk latch also stopped working and the trunk won’t stay shut. There are recalls on the 2016 Optima for the trunk latch, but the dealer says my VIN isn’t involved. There are also tech notices for the windows on the 2016 Kia optima, but no recalls yet. There is a class action lawsuit for the windows also for safety reasons. No one would be able to get out of the windows or trunk if the car were in an accident because none of them work. Kia is useless to fix their junky cars. The mileage is 70,000.
Corrective Action:
All four windows stopped working within two months of each other. The motors still work, but the plastics parts inside broke. The trunk latch also stopped working and the trunk won’t stay shut. There are recalls on the 2016 Optima for the trunk latch, but the dealer says my VIN isn’t involved. There are also tech notices for the windows on the 2016 Kia optima, but no recalls yet. There is a class action lawsuit for the windows also for safety reasons. No one would be able to get out of the windows or trunk if the car were in an accident because none of them work. Kia is useless to fix their junky cars. The mileage is 70,000.
Additional Notes:
All four windows stopped working within two months of each other. The motors still work, but the plastics parts inside broke. The trunk latch also stopped working and the trunk won’t stay shut. There are recalls on the 2016 Optima for the trunk latch, but the dealer says my VIN isn’t involved. There are also tech notices for the windows on the 2016 Kia optima, but no recalls yet. There is a class action lawsuit for the windows also for safety reasons. No one would be able to get out of the windows or trunk if the car were in an accident because none of them work. Kia is useless to fix their junky cars. The mileage is 70,000.
Mfg Campaign: 11547102
Recall Date: Sep 28, 2023
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