Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated the passenger's side and rear driver's side window became inoperable. There was no warning light illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The contact removed the door panels and noticed that the power window regulator was corroded. The manufacturer was not informed of the failure. The failure mileage was 48,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated the passenger's side and rear driver's side window became inoperable. There was no warning light illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The contact removed the door panels and noticed that the power window regulator was corroded. The manufacturer was not informed of the failure. The failure mileage was 48,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated the passenger's side and rear driver's side window became inoperable. There was no warning light illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The contact removed the door panels and noticed that the power window regulator was corroded. The manufacturer was not informed of the failure. The failure mileage was 48,000.
Mfg Campaign: 11425804
Recall Date: Jul 21, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have a flashing check engine light while driving my vehicle was not trying to give gas or anything
Corrective Action:
I have a flashing check engine light while driving my vehicle was not trying to give gas or anything
Additional Notes:
I have a flashing check engine light while driving my vehicle was not trying to give gas or anything
Mfg Campaign: 11425720
Recall Date: Jul 20, 2021
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have a flashing check engine light while driving my vehicle was not trying to give gas or anything
Corrective Action:
I have a flashing check engine light while driving my vehicle was not trying to give gas or anything
Additional Notes:
I have a flashing check engine light while driving my vehicle was not trying to give gas or anything
Mfg Campaign: 11425720
Recall Date: Jul 20, 2021
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
I have a flashing check engine light while driving my vehicle was not trying to give gas or anything
Corrective Action:
I have a flashing check engine light while driving my vehicle was not trying to give gas or anything
Additional Notes:
I have a flashing check engine light while driving my vehicle was not trying to give gas or anything
Mfg Campaign: 11425720
Recall Date: Jul 20, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Burns oil, worn piston rings, bad gaskets! Engine replacement
Corrective Action:
Burns oil, worn piston rings, bad gaskets! Engine replacement
Additional Notes:
Burns oil, worn piston rings, bad gaskets! Engine replacement
Mfg Campaign: 11424810
Recall Date: Jul 14, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2016 KIA was consuming 1 quart of oil every 500 miles in 2021. Called KIA dealer about oil consumption issue and they started 3-1000 mile oil consumption tests on 4/6/21 (miles 92,053). On the 1st 1000 mile test, 2 qts of oil were consumed. 2nd 1000 mile test 1.2 qts of oil were consumed. 3rd 1000 mile test 1.5 qts of oil were consumed. All results were reported to KIA. The 3rd oil consumption test was completed on 5/27/21 (miles 95,065) and I went home and checked the oil level on the dipstick, which was filled correctly to the full mark. On 5/28/21 the service mgr called to schedule an engine compression test on 6/8/21. On the morning of 6/8/21, I checked the engine oil and it was more than a qt low (miles 95,510) with only 445 miles since the oil was topped off. Delivered car to KIA for the engine compression test on 6/8/21, told service mgr of the 1 qt oil consumption in 445 miles, and he informed me that if the compression test is good, KIA will direct an engine cleaning procedure per KIA TSB 222. When TSB 222 was completed, they stated another 1000 mile oil consumption test had to be completed. On 6/9/21 I returned to the KIA dealer to pick up my car. Requested to check the engine oil level with the mechanic since this was the start of the 1000 mile test. The car was returned to the service floor, time was allowed for oil draindown, and the mechanic pulled the dipstick which indicated the oil was overfilled by approx 1/3 quart. Took a picture of the dipstick level. The service manager was told of the situation. No action was taken. They sealed the dipstick and I departed. Printed TSB 222 from NHTSA website. On 6/24/21 returned for 1000 mile check. I witnessed (took picture) mechanic check the oil and he said it was less than a qt. I showed service mgr the overfill picture. He change the consumption to 1 qt. Spoke with KIA mgr. He said another 1000 mile check was to be performed. Since TSB 222 states oil is to be filled to full mark, their test is invalid.
Corrective Action:
My 2016 KIA was consuming 1 quart of oil every 500 miles in 2021. Called KIA dealer about oil consumption issue and they started 3-1000 mile oil consumption tests on 4/6/21 (miles 92,053). On the 1st 1000 mile test, 2 qts of oil were consumed. 2nd 1000 mile test 1.2 qts of oil were consumed. 3rd 1000 mile test 1.5 qts of oil were consumed. All results were reported to KIA. The 3rd oil consumption test was completed on 5/27/21 (miles 95,065) and I went home and checked the oil level on the dipstick, which was filled correctly to the full mark. On 5/28/21 the service mgr called to schedule an engine compression test on 6/8/21. On the morning of 6/8/21, I checked the engine oil and it was more than a qt low (miles 95,510) with only 445 miles since the oil was topped off. Delivered car to KIA for the engine compression test on 6/8/21, told service mgr of the 1 qt oil consumption in 445 miles, and he informed me that if the compression test is good, KIA will direct an engine cleaning procedure per KIA TSB 222. When TSB 222 was completed, they stated another 1000 mile oil consumption test had to be completed. On 6/9/21 I returned to the KIA dealer to pick up my car. Requested to check the engine oil level with the mechanic since this was the start of the 1000 mile test. The car was returned to the service floor, time was allowed for oil draindown, and the mechanic pulled the dipstick which indicated the oil was overfilled by approx 1/3 quart. Took a picture of the dipstick level. The service manager was told of the situation. No action was taken. They sealed the dipstick and I departed. Printed TSB 222 from NHTSA website. On 6/24/21 returned for 1000 mile check. I witnessed (took picture) mechanic check the oil and he said it was less than a qt. I showed service mgr the overfill picture. He change the consumption to 1 qt. Spoke with KIA mgr. He said another 1000 mile check was to be performed. Since TSB 222 states oil is to be filled to full mark, their test is invalid.
Additional Notes:
My 2016 KIA was consuming 1 quart of oil every 500 miles in 2021. Called KIA dealer about oil consumption issue and they started 3-1000 mile oil consumption tests on 4/6/21 (miles 92,053). On the 1st 1000 mile test, 2 qts of oil were consumed. 2nd 1000 mile test 1.2 qts of oil were consumed. 3rd 1000 mile test 1.5 qts of oil were consumed. All results were reported to KIA. The 3rd oil consumption test was completed on 5/27/21 (miles 95,065) and I went home and checked the oil level on the dipstick, which was filled correctly to the full mark. On 5/28/21 the service mgr called to schedule an engine compression test on 6/8/21. On the morning of 6/8/21, I checked the engine oil and it was more than a qt low (miles 95,510) with only 445 miles since the oil was topped off. Delivered car to KIA for the engine compression test on 6/8/21, told service mgr of the 1 qt oil consumption in 445 miles, and he informed me that if the compression test is good, KIA will direct an engine cleaning procedure per KIA TSB 222. When TSB 222 was completed, they stated another 1000 mile oil consumption test had to be completed. On 6/9/21 I returned to the KIA dealer to pick up my car. Requested to check the engine oil level with the mechanic since this was the start of the 1000 mile test. The car was returned to the service floor, time was allowed for oil draindown, and the mechanic pulled the dipstick which indicated the oil was overfilled by approx 1/3 quart. Took a picture of the dipstick level. The service manager was told of the situation. No action was taken. They sealed the dipstick and I departed. Printed TSB 222 from NHTSA website. On 6/24/21 returned for 1000 mile check. I witnessed (took picture) mechanic check the oil and he said it was less than a qt. I showed service mgr the overfill picture. He change the consumption to 1 qt. Spoke with KIA mgr. He said another 1000 mile check was to be performed. Since TSB 222 states oil is to be filled to full mark, their test is invalid.
Mfg Campaign: 11424478
Recall Date: Jul 12, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
In August 2020, my check engine light started blinking which means my engine went into limp mode. I had it towed to the Kia dealership in Birmingham Alabama. They did a reset due to knock sensor detection. In October 2020, the engine light came in again. I took it to the Kia dealership in Murfreesboro and they had to replace a head in my engine. My engine has been burning oil so much so that I can’t even make it 3,000 miles between oil changes without having to add more oil. In June 2021, engine light is on again. This is the vehicle I use to transport my children to and from school and myself back and forth to work, this vehicle is unsafe due to the fact that an engine should not have this many issues and with a known recall Kia should replace the engines to prevent someone from being hurt or killed due to engine failure.
Corrective Action:
In August 2020, my check engine light started blinking which means my engine went into limp mode. I had it towed to the Kia dealership in Birmingham Alabama. They did a reset due to knock sensor detection. In October 2020, the engine light came in again. I took it to the Kia dealership in Murfreesboro and they had to replace a head in my engine. My engine has been burning oil so much so that I can’t even make it 3,000 miles between oil changes without having to add more oil. In June 2021, engine light is on again. This is the vehicle I use to transport my children to and from school and myself back and forth to work, this vehicle is unsafe due to the fact that an engine should not have this many issues and with a known recall Kia should replace the engines to prevent someone from being hurt or killed due to engine failure.
Additional Notes:
In August 2020, my check engine light started blinking which means my engine went into limp mode. I had it towed to the Kia dealership in Birmingham Alabama. They did a reset due to knock sensor detection. In October 2020, the engine light came in again. I took it to the Kia dealership in Murfreesboro and they had to replace a head in my engine. My engine has been burning oil so much so that I can’t even make it 3,000 miles between oil changes without having to add more oil. In June 2021, engine light is on again. This is the vehicle I use to transport my children to and from school and myself back and forth to work, this vehicle is unsafe due to the fact that an engine should not have this many issues and with a known recall Kia should replace the engines to prevent someone from being hurt or killed due to engine failure.
Mfg Campaign: 11421340
Recall Date: Jun 17, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The cars headlights turn off while driving under normal conditions. This has happened at least four times in a one month period. This is extremely dangerous as some areas are not well lit or an oncoming car may not see us. I have looked online and I see that this very same issue is occurring with this make and model dating back 6 or more months. It makes no sense that the bulbs would be defective since all lights go off and come back on randomly.
Corrective Action:
The cars headlights turn off while driving under normal conditions. This has happened at least four times in a one month period. This is extremely dangerous as some areas are not well lit or an oncoming car may not see us. I have looked online and I see that this very same issue is occurring with this make and model dating back 6 or more months. It makes no sense that the bulbs would be defective since all lights go off and come back on randomly.
Additional Notes:
The cars headlights turn off while driving under normal conditions. This has happened at least four times in a one month period. This is extremely dangerous as some areas are not well lit or an oncoming car may not see us. I have looked online and I see that this very same issue is occurring with this make and model dating back 6 or more months. It makes no sense that the bulbs would be defective since all lights go off and come back on randomly.
Mfg Campaign: 11420203
Recall Date: Jun 8, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2016 Kia is burning excessive oil. After, each oil change; 400-500 miles later; the oil dipstick show the oil is at, the low Mark on the dipstick. I took the vehicle into the Kia Dealership; where they performed an oil compression test. On, 05-028-2021. We were told to drive the vehicle for a thousand miles; and, return it back to the dealership to complete the oil compression test. The dealership claimed I need a new engine. Because, there's a problem with the barring in the engine. I was told a new engine would cost $8,000 to replace. Since; there's no extended warranty. We have mantain regular oil changes between 2-3 weeks. Or, every 300-400 miles. The vehicle was purchased at about,54000 miles. And, now has 71000 miles. To our knowledge; there are other Kia vehicles under recall; which, shared the same problem; and, is deem unsafe. Because of,a defect in the engine's design cause, metal shavings to build up and, circulate through the engine, causing; a blown engine. And, a potential safety issue.
Corrective Action:
My 2016 Kia is burning excessive oil. After, each oil change; 400-500 miles later; the oil dipstick show the oil is at, the low Mark on the dipstick. I took the vehicle into the Kia Dealership; where they performed an oil compression test. On, 05-028-2021. We were told to drive the vehicle for a thousand miles; and, return it back to the dealership to complete the oil compression test. The dealership claimed I need a new engine. Because, there's a problem with the barring in the engine. I was told a new engine would cost $8,000 to replace. Since; there's no extended warranty. We have mantain regular oil changes between 2-3 weeks. Or, every 300-400 miles. The vehicle was purchased at about,54000 miles. And, now has 71000 miles. To our knowledge; there are other Kia vehicles under recall; which, shared the same problem; and, is deem unsafe. Because of,a defect in the engine's design cause, metal shavings to build up and, circulate through the engine, causing; a blown engine. And, a potential safety issue.
Additional Notes:
My 2016 Kia is burning excessive oil. After, each oil change; 400-500 miles later; the oil dipstick show the oil is at, the low Mark on the dipstick. I took the vehicle into the Kia Dealership; where they performed an oil compression test. On, 05-028-2021. We were told to drive the vehicle for a thousand miles; and, return it back to the dealership to complete the oil compression test. The dealership claimed I need a new engine. Because, there's a problem with the barring in the engine. I was told a new engine would cost $8,000 to replace. Since; there's no extended warranty. We have mantain regular oil changes between 2-3 weeks. Or, every 300-400 miles. The vehicle was purchased at about,54000 miles. And, now has 71000 miles. To our knowledge; there are other Kia vehicles under recall; which, shared the same problem; and, is deem unsafe. Because of,a defect in the engine's design cause, metal shavings to build up and, circulate through the engine, causing; a blown engine. And, a potential safety issue.
Mfg Campaign: 11419796
Recall Date: Jun 6, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at various speeds, the vehicle sputtered. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the local dealer. The failure mileage was approximately 94,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at various speeds, the vehicle sputtered. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the local dealer. The failure mileage was approximately 94,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at various speeds, the vehicle sputtered. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the local dealer. The failure mileage was approximately 94,000.
Mfg Campaign: 11419414
Recall Date: Jun 2, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY 2016 KIA OPTIMA IS USING A QUART OF OIL EVERY 1000 MILES.THE DEALERSHIP SERVICE DEPARTMENT DID A OIL CONSUMPTION TEST AND CONFIRMED THE CAR WAS USING THAT MUCH OIL AND IT WAS NORMAL OIL USE ACCORDING TO KIA.I TOLD THEM I DIDN'T AGREE THAT IT WAS NORMAL AND THE SERVICE DEPARTMENT MAN AGREED IT WAS A LOT OF OIL TO USE BUT SAID HE HAD TO GO BY KIA'S GUIDELINES AND I COULD FILE A COMPLAINT ON THE KIA WEBSITE. I FILED A COMPLAINT WITH KIA AND WAS CONTACTED 3 WEEKS LATER AND TOLD THE SAME THING THAT 1 QUART OF OIL EVERY 1000 MILES WAS WITHIN KIA SPECIFICATIONS.THE CAR IS STILL UNDER THE 100,000 MILES EXTENSION WARRANTY AND THE DEALERSHIP HAS DONE ALL OIL CHANGES
Corrective Action:
MY 2016 KIA OPTIMA IS USING A QUART OF OIL EVERY 1000 MILES.THE DEALERSHIP SERVICE DEPARTMENT DID A OIL CONSUMPTION TEST AND CONFIRMED THE CAR WAS USING THAT MUCH OIL AND IT WAS NORMAL OIL USE ACCORDING TO KIA.I TOLD THEM I DIDN'T AGREE THAT IT WAS NORMAL AND THE SERVICE DEPARTMENT MAN AGREED IT WAS A LOT OF OIL TO USE BUT SAID HE HAD TO GO BY KIA'S GUIDELINES AND I COULD FILE A COMPLAINT ON THE KIA WEBSITE. I FILED A COMPLAINT WITH KIA AND WAS CONTACTED 3 WEEKS LATER AND TOLD THE SAME THING THAT 1 QUART OF OIL EVERY 1000 MILES WAS WITHIN KIA SPECIFICATIONS.THE CAR IS STILL UNDER THE 100,000 MILES EXTENSION WARRANTY AND THE DEALERSHIP HAS DONE ALL OIL CHANGES
Additional Notes:
MY 2016 KIA OPTIMA IS USING A QUART OF OIL EVERY 1000 MILES.THE DEALERSHIP SERVICE DEPARTMENT DID A OIL CONSUMPTION TEST AND CONFIRMED THE CAR WAS USING THAT MUCH OIL AND IT WAS NORMAL OIL USE ACCORDING TO KIA.I TOLD THEM I DIDN'T AGREE THAT IT WAS NORMAL AND THE SERVICE DEPARTMENT MAN AGREED IT WAS A LOT OF OIL TO USE BUT SAID HE HAD TO GO BY KIA'S GUIDELINES AND I COULD FILE A COMPLAINT ON THE KIA WEBSITE. I FILED A COMPLAINT WITH KIA AND WAS CONTACTED 3 WEEKS LATER AND TOLD THE SAME THING THAT 1 QUART OF OIL EVERY 1000 MILES WAS WITHIN KIA SPECIFICATIONS.THE CAR IS STILL UNDER THE 100,000 MILES EXTENSION WARRANTY AND THE DEALERSHIP HAS DONE ALL OIL CHANGES
Mfg Campaign: 11416342
Recall Date: May 12, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE CONSUMES OIL AT HIGH RATE. APPROXIMATELY 5 QTS PER 3000 MILES DRIVEN SOMETIMES MORE OFTEN. AFTER NEW OIL IS ADDED, ACCELERATION WILL DELAY AT TIMES, USUALLY WHEN STARTING FROM A COMPLETE STOP. WHEN THE VEHICLE BEGINS MOVING FORWARD A CLOUD OF BLUISH/WHITE EXHAUST WILL BE CREATED. THE CLOUDS OF EXHAUST OCCURS MORE OFTEN JUST AFTER AN OIL CHANGE OR OIL IS ADDED. WILL CONTINUE FOR THE FIRST 1000 MILES THEN WILL BECOME LESS FREQUENT AS MORE OIL IS CONSUMED AND THE AMOUNT REMAINING IN THE OIL PAN IS LESSENED. HAS OCCURRED SINCE I PURCHASED THE CAR.
Corrective Action:
VEHICLE CONSUMES OIL AT HIGH RATE. APPROXIMATELY 5 QTS PER 3000 MILES DRIVEN SOMETIMES MORE OFTEN. AFTER NEW OIL IS ADDED, ACCELERATION WILL DELAY AT TIMES, USUALLY WHEN STARTING FROM A COMPLETE STOP. WHEN THE VEHICLE BEGINS MOVING FORWARD A CLOUD OF BLUISH/WHITE EXHAUST WILL BE CREATED. THE CLOUDS OF EXHAUST OCCURS MORE OFTEN JUST AFTER AN OIL CHANGE OR OIL IS ADDED. WILL CONTINUE FOR THE FIRST 1000 MILES THEN WILL BECOME LESS FREQUENT AS MORE OIL IS CONSUMED AND THE AMOUNT REMAINING IN THE OIL PAN IS LESSENED. HAS OCCURRED SINCE I PURCHASED THE CAR.
Additional Notes:
VEHICLE CONSUMES OIL AT HIGH RATE. APPROXIMATELY 5 QTS PER 3000 MILES DRIVEN SOMETIMES MORE OFTEN. AFTER NEW OIL IS ADDED, ACCELERATION WILL DELAY AT TIMES, USUALLY WHEN STARTING FROM A COMPLETE STOP. WHEN THE VEHICLE BEGINS MOVING FORWARD A CLOUD OF BLUISH/WHITE EXHAUST WILL BE CREATED. THE CLOUDS OF EXHAUST OCCURS MORE OFTEN JUST AFTER AN OIL CHANGE OR OIL IS ADDED. WILL CONTINUE FOR THE FIRST 1000 MILES THEN WILL BECOME LESS FREQUENT AS MORE OIL IS CONSUMED AND THE AMOUNT REMAINING IN THE OIL PAN IS LESSENED. HAS OCCURRED SINCE I PURCHASED THE CAR.
Mfg Campaign: 11415737
Recall Date: May 9, 2021
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE CONSUMES OIL AT HIGH RATE. APPROXIMATELY 5 QTS PER 3000 MILES DRIVEN SOMETIMES MORE OFTEN. AFTER NEW OIL IS ADDED, ACCELERATION WILL DELAY AT TIMES, USUALLY WHEN STARTING FROM A COMPLETE STOP. WHEN THE VEHICLE BEGINS MOVING FORWARD A CLOUD OF BLUISH/WHITE EXHAUST WILL BE CREATED. THE CLOUDS OF EXHAUST OCCURS MORE OFTEN JUST AFTER AN OIL CHANGE OR OIL IS ADDED. WILL CONTINUE FOR THE FIRST 1000 MILES THEN WILL BECOME LESS FREQUENT AS MORE OIL IS CONSUMED AND THE AMOUNT REMAINING IN THE OIL PAN IS LESSENED. HAS OCCURRED SINCE I PURCHASED THE CAR.
Corrective Action:
VEHICLE CONSUMES OIL AT HIGH RATE. APPROXIMATELY 5 QTS PER 3000 MILES DRIVEN SOMETIMES MORE OFTEN. AFTER NEW OIL IS ADDED, ACCELERATION WILL DELAY AT TIMES, USUALLY WHEN STARTING FROM A COMPLETE STOP. WHEN THE VEHICLE BEGINS MOVING FORWARD A CLOUD OF BLUISH/WHITE EXHAUST WILL BE CREATED. THE CLOUDS OF EXHAUST OCCURS MORE OFTEN JUST AFTER AN OIL CHANGE OR OIL IS ADDED. WILL CONTINUE FOR THE FIRST 1000 MILES THEN WILL BECOME LESS FREQUENT AS MORE OIL IS CONSUMED AND THE AMOUNT REMAINING IN THE OIL PAN IS LESSENED. HAS OCCURRED SINCE I PURCHASED THE CAR.
Additional Notes:
VEHICLE CONSUMES OIL AT HIGH RATE. APPROXIMATELY 5 QTS PER 3000 MILES DRIVEN SOMETIMES MORE OFTEN. AFTER NEW OIL IS ADDED, ACCELERATION WILL DELAY AT TIMES, USUALLY WHEN STARTING FROM A COMPLETE STOP. WHEN THE VEHICLE BEGINS MOVING FORWARD A CLOUD OF BLUISH/WHITE EXHAUST WILL BE CREATED. THE CLOUDS OF EXHAUST OCCURS MORE OFTEN JUST AFTER AN OIL CHANGE OR OIL IS ADDED. WILL CONTINUE FOR THE FIRST 1000 MILES THEN WILL BECOME LESS FREQUENT AS MORE OIL IS CONSUMED AND THE AMOUNT REMAINING IN THE OIL PAN IS LESSENED. HAS OCCURRED SINCE I PURCHASED THE CAR.
Mfg Campaign: 11415737
Recall Date: May 9, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
BURNING OIL
Corrective Action:
BURNING OIL
Additional Notes:
BURNING OIL
Mfg Campaign: 11414112
Recall Date: Apr 27, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BURNING OIL
Corrective Action:
BURNING OIL
Additional Notes:
BURNING OIL
Mfg Campaign: 11414112
Recall Date: Apr 27, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
REQUIRES NUMEROUS OIL CHANGES, LOSS OF OIL. ENGINE SMOKES IF DELAYS. CAR HESITATES OFTEN.
Corrective Action:
REQUIRES NUMEROUS OIL CHANGES, LOSS OF OIL. ENGINE SMOKES IF DELAYS. CAR HESITATES OFTEN.
Additional Notes:
REQUIRES NUMEROUS OIL CHANGES, LOSS OF OIL. ENGINE SMOKES IF DELAYS. CAR HESITATES OFTEN.
Mfg Campaign: 11413378
Recall Date: Apr 22, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY HEADLIGHTS HAVE GONE OUT 3 TIMES IN THE LAST FOUR MONTHS. I'VE NEVER ENCOUNTERED THIS TYPE OF PROBLEM WITH ANY OTHER VEHICLE. THIS CAR IS S 2016 KIA OPTIMA AND HAD LEFT ME WITHOUT HEADLIGHTS .I NOTICE OTHERS HAVE COMPLAINED ABOUT THE SAME EXACT PROBLEM. THIS SAFETY ISSUE NEEDS TO BE INVESTIGATED . VERY DANGEROUS TO DRIVE WITHOUT HEADLAMPS. SOMEONE PLEASE MAKE NOTE OF THIS SERIOUS SITUATION IMMEDIATELY!!!!
Corrective Action:
MY HEADLIGHTS HAVE GONE OUT 3 TIMES IN THE LAST FOUR MONTHS. I'VE NEVER ENCOUNTERED THIS TYPE OF PROBLEM WITH ANY OTHER VEHICLE. THIS CAR IS S 2016 KIA OPTIMA AND HAD LEFT ME WITHOUT HEADLIGHTS .I NOTICE OTHERS HAVE COMPLAINED ABOUT THE SAME EXACT PROBLEM. THIS SAFETY ISSUE NEEDS TO BE INVESTIGATED . VERY DANGEROUS TO DRIVE WITHOUT HEADLAMPS. SOMEONE PLEASE MAKE NOTE OF THIS SERIOUS SITUATION IMMEDIATELY!!!!
Additional Notes:
MY HEADLIGHTS HAVE GONE OUT 3 TIMES IN THE LAST FOUR MONTHS. I'VE NEVER ENCOUNTERED THIS TYPE OF PROBLEM WITH ANY OTHER VEHICLE. THIS CAR IS S 2016 KIA OPTIMA AND HAD LEFT ME WITHOUT HEADLIGHTS .I NOTICE OTHERS HAVE COMPLAINED ABOUT THE SAME EXACT PROBLEM. THIS SAFETY ISSUE NEEDS TO BE INVESTIGATED . VERY DANGEROUS TO DRIVE WITHOUT HEADLAMPS. SOMEONE PLEASE MAKE NOTE OF THIS SERIOUS SITUATION IMMEDIATELY!!!!
Mfg Campaign: 11408214
Recall Date: Apr 15, 2021
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY HEADLIGHTS HAVE GONE OUT 3 TIMES IN THE LAST FOUR MONTHS. I'VE NEVER ENCOUNTERED THIS TYPE OF PROBLEM WITH ANY OTHER VEHICLE. THIS CAR IS S 2016 KIA OPTIMA AND HAD LEFT ME WITHOUT HEADLIGHTS .I NOTICE OTHERS HAVE COMPLAINED ABOUT THE SAME EXACT PROBLEM. THIS SAFETY ISSUE NEEDS TO BE INVESTIGATED . VERY DANGEROUS TO DRIVE WITHOUT HEADLAMPS. SOMEONE PLEASE MAKE NOTE OF THIS SERIOUS SITUATION IMMEDIATELY!!!!
Corrective Action:
MY HEADLIGHTS HAVE GONE OUT 3 TIMES IN THE LAST FOUR MONTHS. I'VE NEVER ENCOUNTERED THIS TYPE OF PROBLEM WITH ANY OTHER VEHICLE. THIS CAR IS S 2016 KIA OPTIMA AND HAD LEFT ME WITHOUT HEADLIGHTS .I NOTICE OTHERS HAVE COMPLAINED ABOUT THE SAME EXACT PROBLEM. THIS SAFETY ISSUE NEEDS TO BE INVESTIGATED . VERY DANGEROUS TO DRIVE WITHOUT HEADLAMPS. SOMEONE PLEASE MAKE NOTE OF THIS SERIOUS SITUATION IMMEDIATELY!!!!
Additional Notes:
MY HEADLIGHTS HAVE GONE OUT 3 TIMES IN THE LAST FOUR MONTHS. I'VE NEVER ENCOUNTERED THIS TYPE OF PROBLEM WITH ANY OTHER VEHICLE. THIS CAR IS S 2016 KIA OPTIMA AND HAD LEFT ME WITHOUT HEADLIGHTS .I NOTICE OTHERS HAVE COMPLAINED ABOUT THE SAME EXACT PROBLEM. THIS SAFETY ISSUE NEEDS TO BE INVESTIGATED . VERY DANGEROUS TO DRIVE WITHOUT HEADLAMPS. SOMEONE PLEASE MAKE NOTE OF THIS SERIOUS SITUATION IMMEDIATELY!!!!
Mfg Campaign: 11408214
Recall Date: Apr 15, 2021
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
PULLED INTO NEIGHBORHOOD, PUT FOOT ON PEDAL TO ACCELERATE, AND CAR TOOK OFF. WOULD NOT STOP. WENT B/W 80-100 MPH ON IT'S OWN, BEFORE MY MOTHER DROVE OFF AN EMBANKMENT, AND FLIPPED HER CAR END OVER END. NEARLY KILLING HER, AS WELL AS HER DOG. CURRENTLY HOSPITALIZED.*DT*DT*DT*DT*DT
Corrective Action:
PULLED INTO NEIGHBORHOOD, PUT FOOT ON PEDAL TO ACCELERATE, AND CAR TOOK OFF. WOULD NOT STOP. WENT B/W 80-100 MPH ON IT'S OWN, BEFORE MY MOTHER DROVE OFF AN EMBANKMENT, AND FLIPPED HER CAR END OVER END. NEARLY KILLING HER, AS WELL AS HER DOG. CURRENTLY HOSPITALIZED.*DT*DT*DT*DT*DT
Additional Notes:
PULLED INTO NEIGHBORHOOD, PUT FOOT ON PEDAL TO ACCELERATE, AND CAR TOOK OFF. WOULD NOT STOP. WENT B/W 80-100 MPH ON IT'S OWN, BEFORE MY MOTHER DROVE OFF AN EMBANKMENT, AND FLIPPED HER CAR END OVER END. NEARLY KILLING HER, AS WELL AS HER DOG. CURRENTLY HOSPITALIZED.*DT*DT*DT*DT*DT
Mfg Campaign: 11407753
Recall Date: Apr 12, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THE VEHICLE FAILED TO RESPOND. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER BOWIE KIA LOCATED AT 16620 GOVERNOR BRIDGE RD, BOWIE, MD 20716 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THE VEHICLE FAILED TO RESPOND. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER BOWIE KIA LOCATED AT 16620 GOVERNOR BRIDGE RD, BOWIE, MD 20716 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THE VEHICLE FAILED TO RESPOND. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER BOWIE KIA LOCATED AT 16620 GOVERNOR BRIDGE RD, BOWIE, MD 20716 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Mfg Campaign: 11406115
Recall Date: Apr 2, 2021
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Valencia, CA • 36 yrs
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