Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MID SEPTEMBER, 2020, I BEGAN TO NOTICE THAT MY HEADLIGHTS WOULD TURN OFF AS I WAS DRIVING. THEY WOULD CUT OFF FOR NO MORE THAN 15 SECONDS AND TURN BACK ON. I DIDN'T THINK ANYTHING OF IT, UNTIL I STARTED HAVING ISSUES WITH OTHER COMPONENTS OF MY 2016 KIA OPTIMA. ON 11/30/2020 I WAS DRIVING AT 30MPH THROUGH A RESIDENTIAL AREA. AS I WAS APPROACHING A STOP SIGN, MY ENGINE LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR BEGAN TO JUMP AND HESITATE. NO MATTER HOW FAR DOWN I PUSHED THE GAS, THE CARE WAS JUMPING/SHAKING AND WOLD NOT ACCELERATE OVER 20MPH. I PULLED INTO AN AUTOZONE WHERE THEY RAN A DIAGNOSTIC TEST ON THE VEHICLE. ERROR CODE P1326 (KNOCK SENSOR) CAME UP. THE NEXT MORNING, I CALLED COASTAL KIA OF WILMINGTON IN NORTH CAROLINA AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY SENT AN EMPLOYEE TO PICK UP MY VEHICLE (12/01/2020). THEY INSPECTED MY VEHICLE AND INFORMED ME THAT THE PROTOCOL WAS TO PERFORM A BEARING CLEARANCE TEST AND ECU UPGRADE. I PICKED UP MY CAR ON 12/02/2020. A WEEK LATER, I CALLED THE DEALERSHIP AGAIN AND INFORMED THEM THAT ALTHOUGH MY ENGINE LIGHT HAD NOT COME BACK ON, THE ACCELERATION ISSUE WAS STILL OCCURRING. I ASKED IF THEY WOULD LOOK AT THE CAR AGAIN, TO WHICH THEY SAID NO, THAT THEY CANNOT TAKE A FURTHER LOOK AT IT UNTIL THE ENGINE LIGHT CAME BACK ON. ON 12/20/2020 I WAS DRIVING 40MPH WHEN MY CAR BEGAN TO STUTTER UNCONTROLLABLY. THE FOLLOWING MORNING I CALLED KIA AGAIN TO INFORM THEM WHAT HAD HAPPENED, AND THEY AGREED TO TAKE A LOOK AT IT. ON 12/22/2020 THEY CALLED ME AND SAID THAT MY CAR WAS BURNING OIL AND SMOKING EXCESSIVELY. THEY OPENED A TECH CASE WITH KIA AND INFORMED ME THAT THEY COULD NOT DO ANYTHING TO THE CAR UNTIL THEY HEARD BACK FROM THEM. ON 12/23/2020 THEY CALLED ME AGAIN TO TELL ME THAT THE ISSUE WAS NOT COVERED UNDER A RECALL, AND THAT MY NEXT STEP WOULD BE TO REPLACE MY ENGINE.
Corrective Action:
MID SEPTEMBER, 2020, I BEGAN TO NOTICE THAT MY HEADLIGHTS WOULD TURN OFF AS I WAS DRIVING. THEY WOULD CUT OFF FOR NO MORE THAN 15 SECONDS AND TURN BACK ON. I DIDN'T THINK ANYTHING OF IT, UNTIL I STARTED HAVING ISSUES WITH OTHER COMPONENTS OF MY 2016 KIA OPTIMA. ON 11/30/2020 I WAS DRIVING AT 30MPH THROUGH A RESIDENTIAL AREA. AS I WAS APPROACHING A STOP SIGN, MY ENGINE LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR BEGAN TO JUMP AND HESITATE. NO MATTER HOW FAR DOWN I PUSHED THE GAS, THE CARE WAS JUMPING/SHAKING AND WOLD NOT ACCELERATE OVER 20MPH. I PULLED INTO AN AUTOZONE WHERE THEY RAN A DIAGNOSTIC TEST ON THE VEHICLE. ERROR CODE P1326 (KNOCK SENSOR) CAME UP. THE NEXT MORNING, I CALLED COASTAL KIA OF WILMINGTON IN NORTH CAROLINA AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY SENT AN EMPLOYEE TO PICK UP MY VEHICLE (12/01/2020). THEY INSPECTED MY VEHICLE AND INFORMED ME THAT THE PROTOCOL WAS TO PERFORM A BEARING CLEARANCE TEST AND ECU UPGRADE. I PICKED UP MY CAR ON 12/02/2020. A WEEK LATER, I CALLED THE DEALERSHIP AGAIN AND INFORMED THEM THAT ALTHOUGH MY ENGINE LIGHT HAD NOT COME BACK ON, THE ACCELERATION ISSUE WAS STILL OCCURRING. I ASKED IF THEY WOULD LOOK AT THE CAR AGAIN, TO WHICH THEY SAID NO, THAT THEY CANNOT TAKE A FURTHER LOOK AT IT UNTIL THE ENGINE LIGHT CAME BACK ON. ON 12/20/2020 I WAS DRIVING 40MPH WHEN MY CAR BEGAN TO STUTTER UNCONTROLLABLY. THE FOLLOWING MORNING I CALLED KIA AGAIN TO INFORM THEM WHAT HAD HAPPENED, AND THEY AGREED TO TAKE A LOOK AT IT. ON 12/22/2020 THEY CALLED ME AND SAID THAT MY CAR WAS BURNING OIL AND SMOKING EXCESSIVELY. THEY OPENED A TECH CASE WITH KIA AND INFORMED ME THAT THEY COULD NOT DO ANYTHING TO THE CAR UNTIL THEY HEARD BACK FROM THEM. ON 12/23/2020 THEY CALLED ME AGAIN TO TELL ME THAT THE ISSUE WAS NOT COVERED UNDER A RECALL, AND THAT MY NEXT STEP WOULD BE TO REPLACE MY ENGINE.
Additional Notes:
MID SEPTEMBER, 2020, I BEGAN TO NOTICE THAT MY HEADLIGHTS WOULD TURN OFF AS I WAS DRIVING. THEY WOULD CUT OFF FOR NO MORE THAN 15 SECONDS AND TURN BACK ON. I DIDN'T THINK ANYTHING OF IT, UNTIL I STARTED HAVING ISSUES WITH OTHER COMPONENTS OF MY 2016 KIA OPTIMA. ON 11/30/2020 I WAS DRIVING AT 30MPH THROUGH A RESIDENTIAL AREA. AS I WAS APPROACHING A STOP SIGN, MY ENGINE LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR BEGAN TO JUMP AND HESITATE. NO MATTER HOW FAR DOWN I PUSHED THE GAS, THE CARE WAS JUMPING/SHAKING AND WOLD NOT ACCELERATE OVER 20MPH. I PULLED INTO AN AUTOZONE WHERE THEY RAN A DIAGNOSTIC TEST ON THE VEHICLE. ERROR CODE P1326 (KNOCK SENSOR) CAME UP. THE NEXT MORNING, I CALLED COASTAL KIA OF WILMINGTON IN NORTH CAROLINA AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY SENT AN EMPLOYEE TO PICK UP MY VEHICLE (12/01/2020). THEY INSPECTED MY VEHICLE AND INFORMED ME THAT THE PROTOCOL WAS TO PERFORM A BEARING CLEARANCE TEST AND ECU UPGRADE. I PICKED UP MY CAR ON 12/02/2020. A WEEK LATER, I CALLED THE DEALERSHIP AGAIN AND INFORMED THEM THAT ALTHOUGH MY ENGINE LIGHT HAD NOT COME BACK ON, THE ACCELERATION ISSUE WAS STILL OCCURRING. I ASKED IF THEY WOULD LOOK AT THE CAR AGAIN, TO WHICH THEY SAID NO, THAT THEY CANNOT TAKE A FURTHER LOOK AT IT UNTIL THE ENGINE LIGHT CAME BACK ON. ON 12/20/2020 I WAS DRIVING 40MPH WHEN MY CAR BEGAN TO STUTTER UNCONTROLLABLY. THE FOLLOWING MORNING I CALLED KIA AGAIN TO INFORM THEM WHAT HAD HAPPENED, AND THEY AGREED TO TAKE A LOOK AT IT. ON 12/22/2020 THEY CALLED ME AND SAID THAT MY CAR WAS BURNING OIL AND SMOKING EXCESSIVELY. THEY OPENED A TECH CASE WITH KIA AND INFORMED ME THAT THEY COULD NOT DO ANYTHING TO THE CAR UNTIL THEY HEARD BACK FROM THEM. ON 12/23/2020 THEY CALLED ME AGAIN TO TELL ME THAT THE ISSUE WAS NOT COVERED UNDER A RECALL, AND THAT MY NEXT STEP WOULD BE TO REPLACE MY ENGINE.
Mfg Campaign: 11385158
Recall Date: Dec 27, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MID SEPTEMBER, 2020, I BEGAN TO NOTICE THAT MY HEADLIGHTS WOULD TURN OFF AS I WAS DRIVING. THEY WOULD CUT OFF FOR NO MORE THAN 15 SECONDS AND TURN BACK ON. I DIDN'T THINK ANYTHING OF IT, UNTIL I STARTED HAVING ISSUES WITH OTHER COMPONENTS OF MY 2016 KIA OPTIMA. ON 11/30/2020 I WAS DRIVING AT 30MPH THROUGH A RESIDENTIAL AREA. AS I WAS APPROACHING A STOP SIGN, MY ENGINE LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR BEGAN TO JUMP AND HESITATE. NO MATTER HOW FAR DOWN I PUSHED THE GAS, THE CARE WAS JUMPING/SHAKING AND WOLD NOT ACCELERATE OVER 20MPH. I PULLED INTO AN AUTOZONE WHERE THEY RAN A DIAGNOSTIC TEST ON THE VEHICLE. ERROR CODE P1326 (KNOCK SENSOR) CAME UP. THE NEXT MORNING, I CALLED COASTAL KIA OF WILMINGTON IN NORTH CAROLINA AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY SENT AN EMPLOYEE TO PICK UP MY VEHICLE (12/01/2020). THEY INSPECTED MY VEHICLE AND INFORMED ME THAT THE PROTOCOL WAS TO PERFORM A BEARING CLEARANCE TEST AND ECU UPGRADE. I PICKED UP MY CAR ON 12/02/2020. A WEEK LATER, I CALLED THE DEALERSHIP AGAIN AND INFORMED THEM THAT ALTHOUGH MY ENGINE LIGHT HAD NOT COME BACK ON, THE ACCELERATION ISSUE WAS STILL OCCURRING. I ASKED IF THEY WOULD LOOK AT THE CAR AGAIN, TO WHICH THEY SAID NO, THAT THEY CANNOT TAKE A FURTHER LOOK AT IT UNTIL THE ENGINE LIGHT CAME BACK ON. ON 12/20/2020 I WAS DRIVING 40MPH WHEN MY CAR BEGAN TO STUTTER UNCONTROLLABLY. THE FOLLOWING MORNING I CALLED KIA AGAIN TO INFORM THEM WHAT HAD HAPPENED, AND THEY AGREED TO TAKE A LOOK AT IT. ON 12/22/2020 THEY CALLED ME AND SAID THAT MY CAR WAS BURNING OIL AND SMOKING EXCESSIVELY. THEY OPENED A TECH CASE WITH KIA AND INFORMED ME THAT THEY COULD NOT DO ANYTHING TO THE CAR UNTIL THEY HEARD BACK FROM THEM. ON 12/23/2020 THEY CALLED ME AGAIN TO TELL ME THAT THE ISSUE WAS NOT COVERED UNDER A RECALL, AND THAT MY NEXT STEP WOULD BE TO REPLACE MY ENGINE.
Corrective Action:
MID SEPTEMBER, 2020, I BEGAN TO NOTICE THAT MY HEADLIGHTS WOULD TURN OFF AS I WAS DRIVING. THEY WOULD CUT OFF FOR NO MORE THAN 15 SECONDS AND TURN BACK ON. I DIDN'T THINK ANYTHING OF IT, UNTIL I STARTED HAVING ISSUES WITH OTHER COMPONENTS OF MY 2016 KIA OPTIMA. ON 11/30/2020 I WAS DRIVING AT 30MPH THROUGH A RESIDENTIAL AREA. AS I WAS APPROACHING A STOP SIGN, MY ENGINE LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR BEGAN TO JUMP AND HESITATE. NO MATTER HOW FAR DOWN I PUSHED THE GAS, THE CARE WAS JUMPING/SHAKING AND WOLD NOT ACCELERATE OVER 20MPH. I PULLED INTO AN AUTOZONE WHERE THEY RAN A DIAGNOSTIC TEST ON THE VEHICLE. ERROR CODE P1326 (KNOCK SENSOR) CAME UP. THE NEXT MORNING, I CALLED COASTAL KIA OF WILMINGTON IN NORTH CAROLINA AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY SENT AN EMPLOYEE TO PICK UP MY VEHICLE (12/01/2020). THEY INSPECTED MY VEHICLE AND INFORMED ME THAT THE PROTOCOL WAS TO PERFORM A BEARING CLEARANCE TEST AND ECU UPGRADE. I PICKED UP MY CAR ON 12/02/2020. A WEEK LATER, I CALLED THE DEALERSHIP AGAIN AND INFORMED THEM THAT ALTHOUGH MY ENGINE LIGHT HAD NOT COME BACK ON, THE ACCELERATION ISSUE WAS STILL OCCURRING. I ASKED IF THEY WOULD LOOK AT THE CAR AGAIN, TO WHICH THEY SAID NO, THAT THEY CANNOT TAKE A FURTHER LOOK AT IT UNTIL THE ENGINE LIGHT CAME BACK ON. ON 12/20/2020 I WAS DRIVING 40MPH WHEN MY CAR BEGAN TO STUTTER UNCONTROLLABLY. THE FOLLOWING MORNING I CALLED KIA AGAIN TO INFORM THEM WHAT HAD HAPPENED, AND THEY AGREED TO TAKE A LOOK AT IT. ON 12/22/2020 THEY CALLED ME AND SAID THAT MY CAR WAS BURNING OIL AND SMOKING EXCESSIVELY. THEY OPENED A TECH CASE WITH KIA AND INFORMED ME THAT THEY COULD NOT DO ANYTHING TO THE CAR UNTIL THEY HEARD BACK FROM THEM. ON 12/23/2020 THEY CALLED ME AGAIN TO TELL ME THAT THE ISSUE WAS NOT COVERED UNDER A RECALL, AND THAT MY NEXT STEP WOULD BE TO REPLACE MY ENGINE.
Additional Notes:
MID SEPTEMBER, 2020, I BEGAN TO NOTICE THAT MY HEADLIGHTS WOULD TURN OFF AS I WAS DRIVING. THEY WOULD CUT OFF FOR NO MORE THAN 15 SECONDS AND TURN BACK ON. I DIDN'T THINK ANYTHING OF IT, UNTIL I STARTED HAVING ISSUES WITH OTHER COMPONENTS OF MY 2016 KIA OPTIMA. ON 11/30/2020 I WAS DRIVING AT 30MPH THROUGH A RESIDENTIAL AREA. AS I WAS APPROACHING A STOP SIGN, MY ENGINE LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR BEGAN TO JUMP AND HESITATE. NO MATTER HOW FAR DOWN I PUSHED THE GAS, THE CARE WAS JUMPING/SHAKING AND WOLD NOT ACCELERATE OVER 20MPH. I PULLED INTO AN AUTOZONE WHERE THEY RAN A DIAGNOSTIC TEST ON THE VEHICLE. ERROR CODE P1326 (KNOCK SENSOR) CAME UP. THE NEXT MORNING, I CALLED COASTAL KIA OF WILMINGTON IN NORTH CAROLINA AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY SENT AN EMPLOYEE TO PICK UP MY VEHICLE (12/01/2020). THEY INSPECTED MY VEHICLE AND INFORMED ME THAT THE PROTOCOL WAS TO PERFORM A BEARING CLEARANCE TEST AND ECU UPGRADE. I PICKED UP MY CAR ON 12/02/2020. A WEEK LATER, I CALLED THE DEALERSHIP AGAIN AND INFORMED THEM THAT ALTHOUGH MY ENGINE LIGHT HAD NOT COME BACK ON, THE ACCELERATION ISSUE WAS STILL OCCURRING. I ASKED IF THEY WOULD LOOK AT THE CAR AGAIN, TO WHICH THEY SAID NO, THAT THEY CANNOT TAKE A FURTHER LOOK AT IT UNTIL THE ENGINE LIGHT CAME BACK ON. ON 12/20/2020 I WAS DRIVING 40MPH WHEN MY CAR BEGAN TO STUTTER UNCONTROLLABLY. THE FOLLOWING MORNING I CALLED KIA AGAIN TO INFORM THEM WHAT HAD HAPPENED, AND THEY AGREED TO TAKE A LOOK AT IT. ON 12/22/2020 THEY CALLED ME AND SAID THAT MY CAR WAS BURNING OIL AND SMOKING EXCESSIVELY. THEY OPENED A TECH CASE WITH KIA AND INFORMED ME THAT THEY COULD NOT DO ANYTHING TO THE CAR UNTIL THEY HEARD BACK FROM THEM. ON 12/23/2020 THEY CALLED ME AGAIN TO TELL ME THAT THE ISSUE WAS NOT COVERED UNDER A RECALL, AND THAT MY NEXT STEP WOULD BE TO REPLACE MY ENGINE.
Mfg Campaign: 11385158
Recall Date: Dec 27, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MID SEPTEMBER, 2020, I BEGAN TO NOTICE THAT MY HEADLIGHTS WOULD TURN OFF AS I WAS DRIVING. THEY WOULD CUT OFF FOR NO MORE THAN 15 SECONDS AND TURN BACK ON. I DIDN'T THINK ANYTHING OF IT, UNTIL I STARTED HAVING ISSUES WITH OTHER COMPONENTS OF MY 2016 KIA OPTIMA. ON 11/30/2020 I WAS DRIVING AT 30MPH THROUGH A RESIDENTIAL AREA. AS I WAS APPROACHING A STOP SIGN, MY ENGINE LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR BEGAN TO JUMP AND HESITATE. NO MATTER HOW FAR DOWN I PUSHED THE GAS, THE CARE WAS JUMPING/SHAKING AND WOLD NOT ACCELERATE OVER 20MPH. I PULLED INTO AN AUTOZONE WHERE THEY RAN A DIAGNOSTIC TEST ON THE VEHICLE. ERROR CODE P1326 (KNOCK SENSOR) CAME UP. THE NEXT MORNING, I CALLED COASTAL KIA OF WILMINGTON IN NORTH CAROLINA AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY SENT AN EMPLOYEE TO PICK UP MY VEHICLE (12/01/2020). THEY INSPECTED MY VEHICLE AND INFORMED ME THAT THE PROTOCOL WAS TO PERFORM A BEARING CLEARANCE TEST AND ECU UPGRADE. I PICKED UP MY CAR ON 12/02/2020. A WEEK LATER, I CALLED THE DEALERSHIP AGAIN AND INFORMED THEM THAT ALTHOUGH MY ENGINE LIGHT HAD NOT COME BACK ON, THE ACCELERATION ISSUE WAS STILL OCCURRING. I ASKED IF THEY WOULD LOOK AT THE CAR AGAIN, TO WHICH THEY SAID NO, THAT THEY CANNOT TAKE A FURTHER LOOK AT IT UNTIL THE ENGINE LIGHT CAME BACK ON. ON 12/20/2020 I WAS DRIVING 40MPH WHEN MY CAR BEGAN TO STUTTER UNCONTROLLABLY. THE FOLLOWING MORNING I CALLED KIA AGAIN TO INFORM THEM WHAT HAD HAPPENED, AND THEY AGREED TO TAKE A LOOK AT IT. ON 12/22/2020 THEY CALLED ME AND SAID THAT MY CAR WAS BURNING OIL AND SMOKING EXCESSIVELY. THEY OPENED A TECH CASE WITH KIA AND INFORMED ME THAT THEY COULD NOT DO ANYTHING TO THE CAR UNTIL THEY HEARD BACK FROM THEM. ON 12/23/2020 THEY CALLED ME AGAIN TO TELL ME THAT THE ISSUE WAS NOT COVERED UNDER A RECALL, AND THAT MY NEXT STEP WOULD BE TO REPLACE MY ENGINE.
Corrective Action:
MID SEPTEMBER, 2020, I BEGAN TO NOTICE THAT MY HEADLIGHTS WOULD TURN OFF AS I WAS DRIVING. THEY WOULD CUT OFF FOR NO MORE THAN 15 SECONDS AND TURN BACK ON. I DIDN'T THINK ANYTHING OF IT, UNTIL I STARTED HAVING ISSUES WITH OTHER COMPONENTS OF MY 2016 KIA OPTIMA. ON 11/30/2020 I WAS DRIVING AT 30MPH THROUGH A RESIDENTIAL AREA. AS I WAS APPROACHING A STOP SIGN, MY ENGINE LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR BEGAN TO JUMP AND HESITATE. NO MATTER HOW FAR DOWN I PUSHED THE GAS, THE CARE WAS JUMPING/SHAKING AND WOLD NOT ACCELERATE OVER 20MPH. I PULLED INTO AN AUTOZONE WHERE THEY RAN A DIAGNOSTIC TEST ON THE VEHICLE. ERROR CODE P1326 (KNOCK SENSOR) CAME UP. THE NEXT MORNING, I CALLED COASTAL KIA OF WILMINGTON IN NORTH CAROLINA AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY SENT AN EMPLOYEE TO PICK UP MY VEHICLE (12/01/2020). THEY INSPECTED MY VEHICLE AND INFORMED ME THAT THE PROTOCOL WAS TO PERFORM A BEARING CLEARANCE TEST AND ECU UPGRADE. I PICKED UP MY CAR ON 12/02/2020. A WEEK LATER, I CALLED THE DEALERSHIP AGAIN AND INFORMED THEM THAT ALTHOUGH MY ENGINE LIGHT HAD NOT COME BACK ON, THE ACCELERATION ISSUE WAS STILL OCCURRING. I ASKED IF THEY WOULD LOOK AT THE CAR AGAIN, TO WHICH THEY SAID NO, THAT THEY CANNOT TAKE A FURTHER LOOK AT IT UNTIL THE ENGINE LIGHT CAME BACK ON. ON 12/20/2020 I WAS DRIVING 40MPH WHEN MY CAR BEGAN TO STUTTER UNCONTROLLABLY. THE FOLLOWING MORNING I CALLED KIA AGAIN TO INFORM THEM WHAT HAD HAPPENED, AND THEY AGREED TO TAKE A LOOK AT IT. ON 12/22/2020 THEY CALLED ME AND SAID THAT MY CAR WAS BURNING OIL AND SMOKING EXCESSIVELY. THEY OPENED A TECH CASE WITH KIA AND INFORMED ME THAT THEY COULD NOT DO ANYTHING TO THE CAR UNTIL THEY HEARD BACK FROM THEM. ON 12/23/2020 THEY CALLED ME AGAIN TO TELL ME THAT THE ISSUE WAS NOT COVERED UNDER A RECALL, AND THAT MY NEXT STEP WOULD BE TO REPLACE MY ENGINE.
Additional Notes:
MID SEPTEMBER, 2020, I BEGAN TO NOTICE THAT MY HEADLIGHTS WOULD TURN OFF AS I WAS DRIVING. THEY WOULD CUT OFF FOR NO MORE THAN 15 SECONDS AND TURN BACK ON. I DIDN'T THINK ANYTHING OF IT, UNTIL I STARTED HAVING ISSUES WITH OTHER COMPONENTS OF MY 2016 KIA OPTIMA. ON 11/30/2020 I WAS DRIVING AT 30MPH THROUGH A RESIDENTIAL AREA. AS I WAS APPROACHING A STOP SIGN, MY ENGINE LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR BEGAN TO JUMP AND HESITATE. NO MATTER HOW FAR DOWN I PUSHED THE GAS, THE CARE WAS JUMPING/SHAKING AND WOLD NOT ACCELERATE OVER 20MPH. I PULLED INTO AN AUTOZONE WHERE THEY RAN A DIAGNOSTIC TEST ON THE VEHICLE. ERROR CODE P1326 (KNOCK SENSOR) CAME UP. THE NEXT MORNING, I CALLED COASTAL KIA OF WILMINGTON IN NORTH CAROLINA AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY SENT AN EMPLOYEE TO PICK UP MY VEHICLE (12/01/2020). THEY INSPECTED MY VEHICLE AND INFORMED ME THAT THE PROTOCOL WAS TO PERFORM A BEARING CLEARANCE TEST AND ECU UPGRADE. I PICKED UP MY CAR ON 12/02/2020. A WEEK LATER, I CALLED THE DEALERSHIP AGAIN AND INFORMED THEM THAT ALTHOUGH MY ENGINE LIGHT HAD NOT COME BACK ON, THE ACCELERATION ISSUE WAS STILL OCCURRING. I ASKED IF THEY WOULD LOOK AT THE CAR AGAIN, TO WHICH THEY SAID NO, THAT THEY CANNOT TAKE A FURTHER LOOK AT IT UNTIL THE ENGINE LIGHT CAME BACK ON. ON 12/20/2020 I WAS DRIVING 40MPH WHEN MY CAR BEGAN TO STUTTER UNCONTROLLABLY. THE FOLLOWING MORNING I CALLED KIA AGAIN TO INFORM THEM WHAT HAD HAPPENED, AND THEY AGREED TO TAKE A LOOK AT IT. ON 12/22/2020 THEY CALLED ME AND SAID THAT MY CAR WAS BURNING OIL AND SMOKING EXCESSIVELY. THEY OPENED A TECH CASE WITH KIA AND INFORMED ME THAT THEY COULD NOT DO ANYTHING TO THE CAR UNTIL THEY HEARD BACK FROM THEM. ON 12/23/2020 THEY CALLED ME AGAIN TO TELL ME THAT THE ISSUE WAS NOT COVERED UNDER A RECALL, AND THAT MY NEXT STEP WOULD BE TO REPLACE MY ENGINE.
Mfg Campaign: 11385158
Recall Date: Dec 27, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY OIL PRESSURE LIGHT CONTINUES TO TURN ON AND OFF EVEN AFTER REPLACED PARTS! BURNING AT LEAST 2 QUARTS OF OIL PER WEEK! BRAKE LIGHTS STOP WORKING IF HEADLIGHTS ARE ON! HAD TO START USING SUPER TO ELIMINATE A RATTLE WHILE ACCELERATING UPHILL! ENGINE SHAKES!!
Corrective Action:
MY OIL PRESSURE LIGHT CONTINUES TO TURN ON AND OFF EVEN AFTER REPLACED PARTS! BURNING AT LEAST 2 QUARTS OF OIL PER WEEK! BRAKE LIGHTS STOP WORKING IF HEADLIGHTS ARE ON! HAD TO START USING SUPER TO ELIMINATE A RATTLE WHILE ACCELERATING UPHILL! ENGINE SHAKES!!
Additional Notes:
MY OIL PRESSURE LIGHT CONTINUES TO TURN ON AND OFF EVEN AFTER REPLACED PARTS! BURNING AT LEAST 2 QUARTS OF OIL PER WEEK! BRAKE LIGHTS STOP WORKING IF HEADLIGHTS ARE ON! HAD TO START USING SUPER TO ELIMINATE A RATTLE WHILE ACCELERATING UPHILL! ENGINE SHAKES!!
Mfg Campaign: 11382983
Recall Date: Dec 11, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY OIL PRESSURE LIGHT CONTINUES TO TURN ON AND OFF EVEN AFTER REPLACED PARTS! BURNING AT LEAST 2 QUARTS OF OIL PER WEEK! BRAKE LIGHTS STOP WORKING IF HEADLIGHTS ARE ON! HAD TO START USING SUPER TO ELIMINATE A RATTLE WHILE ACCELERATING UPHILL! ENGINE SHAKES!!
Corrective Action:
MY OIL PRESSURE LIGHT CONTINUES TO TURN ON AND OFF EVEN AFTER REPLACED PARTS! BURNING AT LEAST 2 QUARTS OF OIL PER WEEK! BRAKE LIGHTS STOP WORKING IF HEADLIGHTS ARE ON! HAD TO START USING SUPER TO ELIMINATE A RATTLE WHILE ACCELERATING UPHILL! ENGINE SHAKES!!
Additional Notes:
MY OIL PRESSURE LIGHT CONTINUES TO TURN ON AND OFF EVEN AFTER REPLACED PARTS! BURNING AT LEAST 2 QUARTS OF OIL PER WEEK! BRAKE LIGHTS STOP WORKING IF HEADLIGHTS ARE ON! HAD TO START USING SUPER TO ELIMINATE A RATTLE WHILE ACCELERATING UPHILL! ENGINE SHAKES!!
Mfg Campaign: 11382983
Recall Date: Dec 11, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY OIL PRESSURE LIGHT CONTINUES TO TURN ON AND OFF EVEN AFTER REPLACED PARTS! BURNING AT LEAST 2 QUARTS OF OIL PER WEEK! BRAKE LIGHTS STOP WORKING IF HEADLIGHTS ARE ON! HAD TO START USING SUPER TO ELIMINATE A RATTLE WHILE ACCELERATING UPHILL! ENGINE SHAKES!!
Corrective Action:
MY OIL PRESSURE LIGHT CONTINUES TO TURN ON AND OFF EVEN AFTER REPLACED PARTS! BURNING AT LEAST 2 QUARTS OF OIL PER WEEK! BRAKE LIGHTS STOP WORKING IF HEADLIGHTS ARE ON! HAD TO START USING SUPER TO ELIMINATE A RATTLE WHILE ACCELERATING UPHILL! ENGINE SHAKES!!
Additional Notes:
MY OIL PRESSURE LIGHT CONTINUES TO TURN ON AND OFF EVEN AFTER REPLACED PARTS! BURNING AT LEAST 2 QUARTS OF OIL PER WEEK! BRAKE LIGHTS STOP WORKING IF HEADLIGHTS ARE ON! HAD TO START USING SUPER TO ELIMINATE A RATTLE WHILE ACCELERATING UPHILL! ENGINE SHAKES!!
Mfg Campaign: 11382983
Recall Date: Dec 11, 2020
Kia America, Inc.
Defect Description:
TIRES
Potential Consequences:
MY SON HAD A BLOW OUT OF HIS COOPER CS5 ULTRA TOURING TIRE. 2 WEEKS LATER HE FINDS A BUBBLE IN HIS OTHER COOPER CS5 TIRE. BOTH TIRES HAVE ONLY BEEN ON HIS CAR FOR ABOUT 6 WEEKS
Corrective Action:
MY SON HAD A BLOW OUT OF HIS COOPER CS5 ULTRA TOURING TIRE. 2 WEEKS LATER HE FINDS A BUBBLE IN HIS OTHER COOPER CS5 TIRE. BOTH TIRES HAVE ONLY BEEN ON HIS CAR FOR ABOUT 6 WEEKS
Additional Notes:
MY SON HAD A BLOW OUT OF HIS COOPER CS5 ULTRA TOURING TIRE. 2 WEEKS LATER HE FINDS A BUBBLE IN HIS OTHER COOPER CS5 TIRE. BOTH TIRES HAVE ONLY BEEN ON HIS CAR FOR ABOUT 6 WEEKS
Mfg Campaign: 11378345
Recall Date: Dec 7, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE STARTED STALLING WHEN ACCELERATING TWO DAYS AGO. MY RPM'S JUMP WHEN SHIFTING GEARS AND IT STALLS AND JERKS WHEN TAKING OFF FROM A COMPLETE STOP. I TOOK IT TO ADVANCED AUTO PARTS AND THE CODE "P1326" SHOWED ON THEIR CODE READER. KNOCK SCENSOR IS UNDER THE CODE AND I'VE READ WHERE MULTIPLE PEOPLE WITH THIS MAKE AND MODEL OF CAR HAVE HAD THE SAME ISSUE AND HAD THEIR WHOLE MOTOR REPLACED.
Corrective Action:
MY VEHICLE STARTED STALLING WHEN ACCELERATING TWO DAYS AGO. MY RPM'S JUMP WHEN SHIFTING GEARS AND IT STALLS AND JERKS WHEN TAKING OFF FROM A COMPLETE STOP. I TOOK IT TO ADVANCED AUTO PARTS AND THE CODE "P1326" SHOWED ON THEIR CODE READER. KNOCK SCENSOR IS UNDER THE CODE AND I'VE READ WHERE MULTIPLE PEOPLE WITH THIS MAKE AND MODEL OF CAR HAVE HAD THE SAME ISSUE AND HAD THEIR WHOLE MOTOR REPLACED.
Additional Notes:
MY VEHICLE STARTED STALLING WHEN ACCELERATING TWO DAYS AGO. MY RPM'S JUMP WHEN SHIFTING GEARS AND IT STALLS AND JERKS WHEN TAKING OFF FROM A COMPLETE STOP. I TOOK IT TO ADVANCED AUTO PARTS AND THE CODE "P1326" SHOWED ON THEIR CODE READER. KNOCK SCENSOR IS UNDER THE CODE AND I'VE READ WHERE MULTIPLE PEOPLE WITH THIS MAKE AND MODEL OF CAR HAVE HAD THE SAME ISSUE AND HAD THEIR WHOLE MOTOR REPLACED.
Mfg Campaign: 11377614
Recall Date: Dec 3, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY VEHICLE STARTED STALLING WHEN ACCELERATING TWO DAYS AGO. MY RPM'S JUMP WHEN SHIFTING GEARS AND IT STALLS AND JERKS WHEN TAKING OFF FROM A COMPLETE STOP. I TOOK IT TO ADVANCED AUTO PARTS AND THE CODE "P1326" SHOWED ON THEIR CODE READER. KNOCK SCENSOR IS UNDER THE CODE AND I'VE READ WHERE MULTIPLE PEOPLE WITH THIS MAKE AND MODEL OF CAR HAVE HAD THE SAME ISSUE AND HAD THEIR WHOLE MOTOR REPLACED.
Corrective Action:
MY VEHICLE STARTED STALLING WHEN ACCELERATING TWO DAYS AGO. MY RPM'S JUMP WHEN SHIFTING GEARS AND IT STALLS AND JERKS WHEN TAKING OFF FROM A COMPLETE STOP. I TOOK IT TO ADVANCED AUTO PARTS AND THE CODE "P1326" SHOWED ON THEIR CODE READER. KNOCK SCENSOR IS UNDER THE CODE AND I'VE READ WHERE MULTIPLE PEOPLE WITH THIS MAKE AND MODEL OF CAR HAVE HAD THE SAME ISSUE AND HAD THEIR WHOLE MOTOR REPLACED.
Additional Notes:
MY VEHICLE STARTED STALLING WHEN ACCELERATING TWO DAYS AGO. MY RPM'S JUMP WHEN SHIFTING GEARS AND IT STALLS AND JERKS WHEN TAKING OFF FROM A COMPLETE STOP. I TOOK IT TO ADVANCED AUTO PARTS AND THE CODE "P1326" SHOWED ON THEIR CODE READER. KNOCK SCENSOR IS UNDER THE CODE AND I'VE READ WHERE MULTIPLE PEOPLE WITH THIS MAKE AND MODEL OF CAR HAVE HAD THE SAME ISSUE AND HAD THEIR WHOLE MOTOR REPLACED.
Mfg Campaign: 11377614
Recall Date: Dec 3, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ACTIVATED, THE HEADLIGHTS SHUT-OFF WITHOUT WARNING. THE HEADLIGHT SWITCH WAS MANUALLY SHIFTED TO THE ON POSITION. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO KINGS KIA (9600 KINGS AUTO MALL ROAD, CINCINNATI, OH 45249, (513) 677-6700) HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MECHANIC CHECKED THE HEADLIGHT SWITCH BUT FOUND NO ISSUES. THE CONTACT WAS INFORMED TO NOTIFY THE DEALER WHENEVER THE FAILURE RECURS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ACTIVATED, THE HEADLIGHTS SHUT-OFF WITHOUT WARNING. THE HEADLIGHT SWITCH WAS MANUALLY SHIFTED TO THE ON POSITION. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO KINGS KIA (9600 KINGS AUTO MALL ROAD, CINCINNATI, OH 45249, (513) 677-6700) HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MECHANIC CHECKED THE HEADLIGHT SWITCH BUT FOUND NO ISSUES. THE CONTACT WAS INFORMED TO NOTIFY THE DEALER WHENEVER THE FAILURE RECURS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ACTIVATED, THE HEADLIGHTS SHUT-OFF WITHOUT WARNING. THE HEADLIGHT SWITCH WAS MANUALLY SHIFTED TO THE ON POSITION. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO KINGS KIA (9600 KINGS AUTO MALL ROAD, CINCINNATI, OH 45249, (513) 677-6700) HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MECHANIC CHECKED THE HEADLIGHT SWITCH BUT FOUND NO ISSUES. THE CONTACT WAS INFORMED TO NOTIFY THE DEALER WHENEVER THE FAILURE RECURS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,500.
Mfg Campaign: 11377548
Recall Date: Dec 2, 2020
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE WAS IN MOTION, DRIVING STRAIGHT IN LEFT LANE ON A CITY STREET IN EASTBOUND DIRECTION. ON ITS OWN, THE CAR STARTED TO ACCELERATE WHILE TURNING TOWARDS THE LEFT SIMULTANEOUSLY. DRIVER WAS DRIVING ABOUT 40 MPH AND BASED ON AIR BAG MODULE, CAR SPED UP TO 55 MPH. THE STEERING WHEEL AND THE BRAKE SEEMED TO BE LOCKED OR STUCK BECAUSE NEITHER COMPONENT WORKED WHILE THIS MALFUNCTION OCCURRED. DRIVER TRIED TO PRESS THE BRAKE TO SLOW THE CAR DOWN, BUT BRAKE WOULD NOT PRESS DOWN. ALSO TRIED TO TURN STEERING WHEEL TO AVOID ONCOMING WESTBOUND TRAFFIC, BUT STEERING WHEEL DID NOT WORK EITHER. DRIVER HAD ABSOLUTELY NO CONTROL OF VEHICLE. THE CAR ACCELERATED AND VEERED LEFT FOR ABOUT A QUARTER OF A MILE UNTIL IT FINALLY HIT A CURB, THEN FRONT PASSENGER SIDE WHEEL, ROTOR, AND SUSPENSION BROKE. IT SEEMED AS IF CAR WAS STILL TRYING TO ACCELERATE AFTER IT HIT THE CURB BECAUSE THERE ARE SKID MARKS FROM THE TIRES AFTER IMPACT. WHEN THE CAR STOPPED, THE STEERING WHEEL AND THE BRAKE PEDAL WERE NO LONGER STUCK. THE STEERING WHEEL ROTATED PROPERLY AND BRAKE PEDAL PRESSED DOWN WITH EASE. BECAUSE OF BROKEN WHEEL, CAR WAS NOT OPERABLE AFTERWARD AND WAS TOWED TO COLLISION CENTER. COMPLAINT WAS FILED WITH KIA CONSUMER AFFAIRS AND INSPECTION COMPLETED, BUT THEY SAID THEY DID NOT FIND ANY ERRORS WITH THE CAR ELECTRICAL SYSTEM OR ANY OTHER ERRORS. THE AIR BAG MODULE REPORT COINCIDES WITH THE MALFUNCTION CLAIM THAT I FILED WITH KIA ON THE DAY OF THE INCIDENT, BUT KIA STATED THERE WEREN'T ANY ERROR CODES IN THE REPORT. AFTER REPAIRS AND INSPECTION WERE COMPLETED, I TRADED-IN THE VEHICLE OUT OF FEAR THAT THIS MALFUNCTION MAY HAPPEN AGAIN. SINCE AN ISSUE WASN'T FOUND WITH THE CAR, THAT MEANS THE ISSUE WASN'T FIXED AND I DIDN'T WANT TO OWN A MALFUNCTIONING VEHICLE.
Corrective Action:
VEHICLE WAS IN MOTION, DRIVING STRAIGHT IN LEFT LANE ON A CITY STREET IN EASTBOUND DIRECTION. ON ITS OWN, THE CAR STARTED TO ACCELERATE WHILE TURNING TOWARDS THE LEFT SIMULTANEOUSLY. DRIVER WAS DRIVING ABOUT 40 MPH AND BASED ON AIR BAG MODULE, CAR SPED UP TO 55 MPH. THE STEERING WHEEL AND THE BRAKE SEEMED TO BE LOCKED OR STUCK BECAUSE NEITHER COMPONENT WORKED WHILE THIS MALFUNCTION OCCURRED. DRIVER TRIED TO PRESS THE BRAKE TO SLOW THE CAR DOWN, BUT BRAKE WOULD NOT PRESS DOWN. ALSO TRIED TO TURN STEERING WHEEL TO AVOID ONCOMING WESTBOUND TRAFFIC, BUT STEERING WHEEL DID NOT WORK EITHER. DRIVER HAD ABSOLUTELY NO CONTROL OF VEHICLE. THE CAR ACCELERATED AND VEERED LEFT FOR ABOUT A QUARTER OF A MILE UNTIL IT FINALLY HIT A CURB, THEN FRONT PASSENGER SIDE WHEEL, ROTOR, AND SUSPENSION BROKE. IT SEEMED AS IF CAR WAS STILL TRYING TO ACCELERATE AFTER IT HIT THE CURB BECAUSE THERE ARE SKID MARKS FROM THE TIRES AFTER IMPACT. WHEN THE CAR STOPPED, THE STEERING WHEEL AND THE BRAKE PEDAL WERE NO LONGER STUCK. THE STEERING WHEEL ROTATED PROPERLY AND BRAKE PEDAL PRESSED DOWN WITH EASE. BECAUSE OF BROKEN WHEEL, CAR WAS NOT OPERABLE AFTERWARD AND WAS TOWED TO COLLISION CENTER. COMPLAINT WAS FILED WITH KIA CONSUMER AFFAIRS AND INSPECTION COMPLETED, BUT THEY SAID THEY DID NOT FIND ANY ERRORS WITH THE CAR ELECTRICAL SYSTEM OR ANY OTHER ERRORS. THE AIR BAG MODULE REPORT COINCIDES WITH THE MALFUNCTION CLAIM THAT I FILED WITH KIA ON THE DAY OF THE INCIDENT, BUT KIA STATED THERE WEREN'T ANY ERROR CODES IN THE REPORT. AFTER REPAIRS AND INSPECTION WERE COMPLETED, I TRADED-IN THE VEHICLE OUT OF FEAR THAT THIS MALFUNCTION MAY HAPPEN AGAIN. SINCE AN ISSUE WASN'T FOUND WITH THE CAR, THAT MEANS THE ISSUE WASN'T FIXED AND I DIDN'T WANT TO OWN A MALFUNCTIONING VEHICLE.
Additional Notes:
VEHICLE WAS IN MOTION, DRIVING STRAIGHT IN LEFT LANE ON A CITY STREET IN EASTBOUND DIRECTION. ON ITS OWN, THE CAR STARTED TO ACCELERATE WHILE TURNING TOWARDS THE LEFT SIMULTANEOUSLY. DRIVER WAS DRIVING ABOUT 40 MPH AND BASED ON AIR BAG MODULE, CAR SPED UP TO 55 MPH. THE STEERING WHEEL AND THE BRAKE SEEMED TO BE LOCKED OR STUCK BECAUSE NEITHER COMPONENT WORKED WHILE THIS MALFUNCTION OCCURRED. DRIVER TRIED TO PRESS THE BRAKE TO SLOW THE CAR DOWN, BUT BRAKE WOULD NOT PRESS DOWN. ALSO TRIED TO TURN STEERING WHEEL TO AVOID ONCOMING WESTBOUND TRAFFIC, BUT STEERING WHEEL DID NOT WORK EITHER. DRIVER HAD ABSOLUTELY NO CONTROL OF VEHICLE. THE CAR ACCELERATED AND VEERED LEFT FOR ABOUT A QUARTER OF A MILE UNTIL IT FINALLY HIT A CURB, THEN FRONT PASSENGER SIDE WHEEL, ROTOR, AND SUSPENSION BROKE. IT SEEMED AS IF CAR WAS STILL TRYING TO ACCELERATE AFTER IT HIT THE CURB BECAUSE THERE ARE SKID MARKS FROM THE TIRES AFTER IMPACT. WHEN THE CAR STOPPED, THE STEERING WHEEL AND THE BRAKE PEDAL WERE NO LONGER STUCK. THE STEERING WHEEL ROTATED PROPERLY AND BRAKE PEDAL PRESSED DOWN WITH EASE. BECAUSE OF BROKEN WHEEL, CAR WAS NOT OPERABLE AFTERWARD AND WAS TOWED TO COLLISION CENTER. COMPLAINT WAS FILED WITH KIA CONSUMER AFFAIRS AND INSPECTION COMPLETED, BUT THEY SAID THEY DID NOT FIND ANY ERRORS WITH THE CAR ELECTRICAL SYSTEM OR ANY OTHER ERRORS. THE AIR BAG MODULE REPORT COINCIDES WITH THE MALFUNCTION CLAIM THAT I FILED WITH KIA ON THE DAY OF THE INCIDENT, BUT KIA STATED THERE WEREN'T ANY ERROR CODES IN THE REPORT. AFTER REPAIRS AND INSPECTION WERE COMPLETED, I TRADED-IN THE VEHICLE OUT OF FEAR THAT THIS MALFUNCTION MAY HAPPEN AGAIN. SINCE AN ISSUE WASN'T FOUND WITH THE CAR, THAT MEANS THE ISSUE WASN'T FIXED AND I DIDN'T WANT TO OWN A MALFUNCTIONING VEHICLE.
Mfg Campaign: 11374179
Recall Date: Nov 11, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE WAS IN MOTION, DRIVING STRAIGHT IN LEFT LANE ON A CITY STREET IN EASTBOUND DIRECTION. ON ITS OWN, THE CAR STARTED TO ACCELERATE WHILE TURNING TOWARDS THE LEFT SIMULTANEOUSLY. DRIVER WAS DRIVING ABOUT 40 MPH AND BASED ON AIR BAG MODULE, CAR SPED UP TO 55 MPH. THE STEERING WHEEL AND THE BRAKE SEEMED TO BE LOCKED OR STUCK BECAUSE NEITHER COMPONENT WORKED WHILE THIS MALFUNCTION OCCURRED. DRIVER TRIED TO PRESS THE BRAKE TO SLOW THE CAR DOWN, BUT BRAKE WOULD NOT PRESS DOWN. ALSO TRIED TO TURN STEERING WHEEL TO AVOID ONCOMING WESTBOUND TRAFFIC, BUT STEERING WHEEL DID NOT WORK EITHER. DRIVER HAD ABSOLUTELY NO CONTROL OF VEHICLE. THE CAR ACCELERATED AND VEERED LEFT FOR ABOUT A QUARTER OF A MILE UNTIL IT FINALLY HIT A CURB, THEN FRONT PASSENGER SIDE WHEEL, ROTOR, AND SUSPENSION BROKE. IT SEEMED AS IF CAR WAS STILL TRYING TO ACCELERATE AFTER IT HIT THE CURB BECAUSE THERE ARE SKID MARKS FROM THE TIRES AFTER IMPACT. WHEN THE CAR STOPPED, THE STEERING WHEEL AND THE BRAKE PEDAL WERE NO LONGER STUCK. THE STEERING WHEEL ROTATED PROPERLY AND BRAKE PEDAL PRESSED DOWN WITH EASE. BECAUSE OF BROKEN WHEEL, CAR WAS NOT OPERABLE AFTERWARD AND WAS TOWED TO COLLISION CENTER. COMPLAINT WAS FILED WITH KIA CONSUMER AFFAIRS AND INSPECTION COMPLETED, BUT THEY SAID THEY DID NOT FIND ANY ERRORS WITH THE CAR ELECTRICAL SYSTEM OR ANY OTHER ERRORS. THE AIR BAG MODULE REPORT COINCIDES WITH THE MALFUNCTION CLAIM THAT I FILED WITH KIA ON THE DAY OF THE INCIDENT, BUT KIA STATED THERE WEREN'T ANY ERROR CODES IN THE REPORT. AFTER REPAIRS AND INSPECTION WERE COMPLETED, I TRADED-IN THE VEHICLE OUT OF FEAR THAT THIS MALFUNCTION MAY HAPPEN AGAIN. SINCE AN ISSUE WASN'T FOUND WITH THE CAR, THAT MEANS THE ISSUE WASN'T FIXED AND I DIDN'T WANT TO OWN A MALFUNCTIONING VEHICLE.
Corrective Action:
VEHICLE WAS IN MOTION, DRIVING STRAIGHT IN LEFT LANE ON A CITY STREET IN EASTBOUND DIRECTION. ON ITS OWN, THE CAR STARTED TO ACCELERATE WHILE TURNING TOWARDS THE LEFT SIMULTANEOUSLY. DRIVER WAS DRIVING ABOUT 40 MPH AND BASED ON AIR BAG MODULE, CAR SPED UP TO 55 MPH. THE STEERING WHEEL AND THE BRAKE SEEMED TO BE LOCKED OR STUCK BECAUSE NEITHER COMPONENT WORKED WHILE THIS MALFUNCTION OCCURRED. DRIVER TRIED TO PRESS THE BRAKE TO SLOW THE CAR DOWN, BUT BRAKE WOULD NOT PRESS DOWN. ALSO TRIED TO TURN STEERING WHEEL TO AVOID ONCOMING WESTBOUND TRAFFIC, BUT STEERING WHEEL DID NOT WORK EITHER. DRIVER HAD ABSOLUTELY NO CONTROL OF VEHICLE. THE CAR ACCELERATED AND VEERED LEFT FOR ABOUT A QUARTER OF A MILE UNTIL IT FINALLY HIT A CURB, THEN FRONT PASSENGER SIDE WHEEL, ROTOR, AND SUSPENSION BROKE. IT SEEMED AS IF CAR WAS STILL TRYING TO ACCELERATE AFTER IT HIT THE CURB BECAUSE THERE ARE SKID MARKS FROM THE TIRES AFTER IMPACT. WHEN THE CAR STOPPED, THE STEERING WHEEL AND THE BRAKE PEDAL WERE NO LONGER STUCK. THE STEERING WHEEL ROTATED PROPERLY AND BRAKE PEDAL PRESSED DOWN WITH EASE. BECAUSE OF BROKEN WHEEL, CAR WAS NOT OPERABLE AFTERWARD AND WAS TOWED TO COLLISION CENTER. COMPLAINT WAS FILED WITH KIA CONSUMER AFFAIRS AND INSPECTION COMPLETED, BUT THEY SAID THEY DID NOT FIND ANY ERRORS WITH THE CAR ELECTRICAL SYSTEM OR ANY OTHER ERRORS. THE AIR BAG MODULE REPORT COINCIDES WITH THE MALFUNCTION CLAIM THAT I FILED WITH KIA ON THE DAY OF THE INCIDENT, BUT KIA STATED THERE WEREN'T ANY ERROR CODES IN THE REPORT. AFTER REPAIRS AND INSPECTION WERE COMPLETED, I TRADED-IN THE VEHICLE OUT OF FEAR THAT THIS MALFUNCTION MAY HAPPEN AGAIN. SINCE AN ISSUE WASN'T FOUND WITH THE CAR, THAT MEANS THE ISSUE WASN'T FIXED AND I DIDN'T WANT TO OWN A MALFUNCTIONING VEHICLE.
Additional Notes:
VEHICLE WAS IN MOTION, DRIVING STRAIGHT IN LEFT LANE ON A CITY STREET IN EASTBOUND DIRECTION. ON ITS OWN, THE CAR STARTED TO ACCELERATE WHILE TURNING TOWARDS THE LEFT SIMULTANEOUSLY. DRIVER WAS DRIVING ABOUT 40 MPH AND BASED ON AIR BAG MODULE, CAR SPED UP TO 55 MPH. THE STEERING WHEEL AND THE BRAKE SEEMED TO BE LOCKED OR STUCK BECAUSE NEITHER COMPONENT WORKED WHILE THIS MALFUNCTION OCCURRED. DRIVER TRIED TO PRESS THE BRAKE TO SLOW THE CAR DOWN, BUT BRAKE WOULD NOT PRESS DOWN. ALSO TRIED TO TURN STEERING WHEEL TO AVOID ONCOMING WESTBOUND TRAFFIC, BUT STEERING WHEEL DID NOT WORK EITHER. DRIVER HAD ABSOLUTELY NO CONTROL OF VEHICLE. THE CAR ACCELERATED AND VEERED LEFT FOR ABOUT A QUARTER OF A MILE UNTIL IT FINALLY HIT A CURB, THEN FRONT PASSENGER SIDE WHEEL, ROTOR, AND SUSPENSION BROKE. IT SEEMED AS IF CAR WAS STILL TRYING TO ACCELERATE AFTER IT HIT THE CURB BECAUSE THERE ARE SKID MARKS FROM THE TIRES AFTER IMPACT. WHEN THE CAR STOPPED, THE STEERING WHEEL AND THE BRAKE PEDAL WERE NO LONGER STUCK. THE STEERING WHEEL ROTATED PROPERLY AND BRAKE PEDAL PRESSED DOWN WITH EASE. BECAUSE OF BROKEN WHEEL, CAR WAS NOT OPERABLE AFTERWARD AND WAS TOWED TO COLLISION CENTER. COMPLAINT WAS FILED WITH KIA CONSUMER AFFAIRS AND INSPECTION COMPLETED, BUT THEY SAID THEY DID NOT FIND ANY ERRORS WITH THE CAR ELECTRICAL SYSTEM OR ANY OTHER ERRORS. THE AIR BAG MODULE REPORT COINCIDES WITH THE MALFUNCTION CLAIM THAT I FILED WITH KIA ON THE DAY OF THE INCIDENT, BUT KIA STATED THERE WEREN'T ANY ERROR CODES IN THE REPORT. AFTER REPAIRS AND INSPECTION WERE COMPLETED, I TRADED-IN THE VEHICLE OUT OF FEAR THAT THIS MALFUNCTION MAY HAPPEN AGAIN. SINCE AN ISSUE WASN'T FOUND WITH THE CAR, THAT MEANS THE ISSUE WASN'T FIXED AND I DIDN'T WANT TO OWN A MALFUNCTIONING VEHICLE.
Mfg Campaign: 11374179
Recall Date: Nov 11, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
VEHICLE WAS IN MOTION, DRIVING STRAIGHT IN LEFT LANE ON A CITY STREET IN EASTBOUND DIRECTION. ON ITS OWN, THE CAR STARTED TO ACCELERATE WHILE TURNING TOWARDS THE LEFT SIMULTANEOUSLY. DRIVER WAS DRIVING ABOUT 40 MPH AND BASED ON AIR BAG MODULE, CAR SPED UP TO 55 MPH. THE STEERING WHEEL AND THE BRAKE SEEMED TO BE LOCKED OR STUCK BECAUSE NEITHER COMPONENT WORKED WHILE THIS MALFUNCTION OCCURRED. DRIVER TRIED TO PRESS THE BRAKE TO SLOW THE CAR DOWN, BUT BRAKE WOULD NOT PRESS DOWN. ALSO TRIED TO TURN STEERING WHEEL TO AVOID ONCOMING WESTBOUND TRAFFIC, BUT STEERING WHEEL DID NOT WORK EITHER. DRIVER HAD ABSOLUTELY NO CONTROL OF VEHICLE. THE CAR ACCELERATED AND VEERED LEFT FOR ABOUT A QUARTER OF A MILE UNTIL IT FINALLY HIT A CURB, THEN FRONT PASSENGER SIDE WHEEL, ROTOR, AND SUSPENSION BROKE. IT SEEMED AS IF CAR WAS STILL TRYING TO ACCELERATE AFTER IT HIT THE CURB BECAUSE THERE ARE SKID MARKS FROM THE TIRES AFTER IMPACT. WHEN THE CAR STOPPED, THE STEERING WHEEL AND THE BRAKE PEDAL WERE NO LONGER STUCK. THE STEERING WHEEL ROTATED PROPERLY AND BRAKE PEDAL PRESSED DOWN WITH EASE. BECAUSE OF BROKEN WHEEL, CAR WAS NOT OPERABLE AFTERWARD AND WAS TOWED TO COLLISION CENTER. COMPLAINT WAS FILED WITH KIA CONSUMER AFFAIRS AND INSPECTION COMPLETED, BUT THEY SAID THEY DID NOT FIND ANY ERRORS WITH THE CAR ELECTRICAL SYSTEM OR ANY OTHER ERRORS. THE AIR BAG MODULE REPORT COINCIDES WITH THE MALFUNCTION CLAIM THAT I FILED WITH KIA ON THE DAY OF THE INCIDENT, BUT KIA STATED THERE WEREN'T ANY ERROR CODES IN THE REPORT. AFTER REPAIRS AND INSPECTION WERE COMPLETED, I TRADED-IN THE VEHICLE OUT OF FEAR THAT THIS MALFUNCTION MAY HAPPEN AGAIN. SINCE AN ISSUE WASN'T FOUND WITH THE CAR, THAT MEANS THE ISSUE WASN'T FIXED AND I DIDN'T WANT TO OWN A MALFUNCTIONING VEHICLE.
Corrective Action:
VEHICLE WAS IN MOTION, DRIVING STRAIGHT IN LEFT LANE ON A CITY STREET IN EASTBOUND DIRECTION. ON ITS OWN, THE CAR STARTED TO ACCELERATE WHILE TURNING TOWARDS THE LEFT SIMULTANEOUSLY. DRIVER WAS DRIVING ABOUT 40 MPH AND BASED ON AIR BAG MODULE, CAR SPED UP TO 55 MPH. THE STEERING WHEEL AND THE BRAKE SEEMED TO BE LOCKED OR STUCK BECAUSE NEITHER COMPONENT WORKED WHILE THIS MALFUNCTION OCCURRED. DRIVER TRIED TO PRESS THE BRAKE TO SLOW THE CAR DOWN, BUT BRAKE WOULD NOT PRESS DOWN. ALSO TRIED TO TURN STEERING WHEEL TO AVOID ONCOMING WESTBOUND TRAFFIC, BUT STEERING WHEEL DID NOT WORK EITHER. DRIVER HAD ABSOLUTELY NO CONTROL OF VEHICLE. THE CAR ACCELERATED AND VEERED LEFT FOR ABOUT A QUARTER OF A MILE UNTIL IT FINALLY HIT A CURB, THEN FRONT PASSENGER SIDE WHEEL, ROTOR, AND SUSPENSION BROKE. IT SEEMED AS IF CAR WAS STILL TRYING TO ACCELERATE AFTER IT HIT THE CURB BECAUSE THERE ARE SKID MARKS FROM THE TIRES AFTER IMPACT. WHEN THE CAR STOPPED, THE STEERING WHEEL AND THE BRAKE PEDAL WERE NO LONGER STUCK. THE STEERING WHEEL ROTATED PROPERLY AND BRAKE PEDAL PRESSED DOWN WITH EASE. BECAUSE OF BROKEN WHEEL, CAR WAS NOT OPERABLE AFTERWARD AND WAS TOWED TO COLLISION CENTER. COMPLAINT WAS FILED WITH KIA CONSUMER AFFAIRS AND INSPECTION COMPLETED, BUT THEY SAID THEY DID NOT FIND ANY ERRORS WITH THE CAR ELECTRICAL SYSTEM OR ANY OTHER ERRORS. THE AIR BAG MODULE REPORT COINCIDES WITH THE MALFUNCTION CLAIM THAT I FILED WITH KIA ON THE DAY OF THE INCIDENT, BUT KIA STATED THERE WEREN'T ANY ERROR CODES IN THE REPORT. AFTER REPAIRS AND INSPECTION WERE COMPLETED, I TRADED-IN THE VEHICLE OUT OF FEAR THAT THIS MALFUNCTION MAY HAPPEN AGAIN. SINCE AN ISSUE WASN'T FOUND WITH THE CAR, THAT MEANS THE ISSUE WASN'T FIXED AND I DIDN'T WANT TO OWN A MALFUNCTIONING VEHICLE.
Additional Notes:
VEHICLE WAS IN MOTION, DRIVING STRAIGHT IN LEFT LANE ON A CITY STREET IN EASTBOUND DIRECTION. ON ITS OWN, THE CAR STARTED TO ACCELERATE WHILE TURNING TOWARDS THE LEFT SIMULTANEOUSLY. DRIVER WAS DRIVING ABOUT 40 MPH AND BASED ON AIR BAG MODULE, CAR SPED UP TO 55 MPH. THE STEERING WHEEL AND THE BRAKE SEEMED TO BE LOCKED OR STUCK BECAUSE NEITHER COMPONENT WORKED WHILE THIS MALFUNCTION OCCURRED. DRIVER TRIED TO PRESS THE BRAKE TO SLOW THE CAR DOWN, BUT BRAKE WOULD NOT PRESS DOWN. ALSO TRIED TO TURN STEERING WHEEL TO AVOID ONCOMING WESTBOUND TRAFFIC, BUT STEERING WHEEL DID NOT WORK EITHER. DRIVER HAD ABSOLUTELY NO CONTROL OF VEHICLE. THE CAR ACCELERATED AND VEERED LEFT FOR ABOUT A QUARTER OF A MILE UNTIL IT FINALLY HIT A CURB, THEN FRONT PASSENGER SIDE WHEEL, ROTOR, AND SUSPENSION BROKE. IT SEEMED AS IF CAR WAS STILL TRYING TO ACCELERATE AFTER IT HIT THE CURB BECAUSE THERE ARE SKID MARKS FROM THE TIRES AFTER IMPACT. WHEN THE CAR STOPPED, THE STEERING WHEEL AND THE BRAKE PEDAL WERE NO LONGER STUCK. THE STEERING WHEEL ROTATED PROPERLY AND BRAKE PEDAL PRESSED DOWN WITH EASE. BECAUSE OF BROKEN WHEEL, CAR WAS NOT OPERABLE AFTERWARD AND WAS TOWED TO COLLISION CENTER. COMPLAINT WAS FILED WITH KIA CONSUMER AFFAIRS AND INSPECTION COMPLETED, BUT THEY SAID THEY DID NOT FIND ANY ERRORS WITH THE CAR ELECTRICAL SYSTEM OR ANY OTHER ERRORS. THE AIR BAG MODULE REPORT COINCIDES WITH THE MALFUNCTION CLAIM THAT I FILED WITH KIA ON THE DAY OF THE INCIDENT, BUT KIA STATED THERE WEREN'T ANY ERROR CODES IN THE REPORT. AFTER REPAIRS AND INSPECTION WERE COMPLETED, I TRADED-IN THE VEHICLE OUT OF FEAR THAT THIS MALFUNCTION MAY HAPPEN AGAIN. SINCE AN ISSUE WASN'T FOUND WITH THE CAR, THAT MEANS THE ISSUE WASN'T FIXED AND I DIDN'T WANT TO OWN A MALFUNCTIONING VEHICLE.
Mfg Campaign: 11374179
Recall Date: Nov 11, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR DRIVERS SIDE DOOR HANDLE FELL OFF, LOOKING ON THE INTERNET THIS SEEMS TO BE A HUGE PROBLEM WITH THIS 2016 KIA OPTIMA AND VEHICLES. THIS IS A SAFETY ISSUE AND NEEDS TO BE DEALT WITH. THE PART IS MADE WITH CHEAP PLASTIC. YOU CAN TELL IT IS MADE TO FAIL. I WAS JUST GOING TO LOAD GROCERIES BACK SEAT WHEN HANDLE FELL OFF. NOW CAN NOT USE THAT DOOR.
Corrective Action:
REAR DRIVERS SIDE DOOR HANDLE FELL OFF, LOOKING ON THE INTERNET THIS SEEMS TO BE A HUGE PROBLEM WITH THIS 2016 KIA OPTIMA AND VEHICLES. THIS IS A SAFETY ISSUE AND NEEDS TO BE DEALT WITH. THE PART IS MADE WITH CHEAP PLASTIC. YOU CAN TELL IT IS MADE TO FAIL. I WAS JUST GOING TO LOAD GROCERIES BACK SEAT WHEN HANDLE FELL OFF. NOW CAN NOT USE THAT DOOR.
Additional Notes:
REAR DRIVERS SIDE DOOR HANDLE FELL OFF, LOOKING ON THE INTERNET THIS SEEMS TO BE A HUGE PROBLEM WITH THIS 2016 KIA OPTIMA AND VEHICLES. THIS IS A SAFETY ISSUE AND NEEDS TO BE DEALT WITH. THE PART IS MADE WITH CHEAP PLASTIC. YOU CAN TELL IT IS MADE TO FAIL. I WAS JUST GOING TO LOAD GROCERIES BACK SEAT WHEN HANDLE FELL OFF. NOW CAN NOT USE THAT DOOR.
Mfg Campaign: 11373686
Recall Date: Nov 8, 2020
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY AIRBAG LIGHT WAS FLASHING NOW IT STAYS ON PERMANENTLY. GOT AN INSPECTION AND FAILED BECAUSE OF THE AIRBAG LIGHT. THEY CAN NOT GET THE SPECIFICS OF WHY THE LIGHT IS ON
Corrective Action:
MY AIRBAG LIGHT WAS FLASHING NOW IT STAYS ON PERMANENTLY. GOT AN INSPECTION AND FAILED BECAUSE OF THE AIRBAG LIGHT. THEY CAN NOT GET THE SPECIFICS OF WHY THE LIGHT IS ON
Additional Notes:
MY AIRBAG LIGHT WAS FLASHING NOW IT STAYS ON PERMANENTLY. GOT AN INSPECTION AND FAILED BECAUSE OF THE AIRBAG LIGHT. THEY CAN NOT GET THE SPECIFICS OF WHY THE LIGHT IS ON
Mfg Campaign: 11372663
Recall Date: Nov 2, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT PARKING LOT, WHEN SHE NOTICED THAT THE OIL LEVEL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFFREY KIA LOCATED AT 30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 460-7061 AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED THE OIL TO BE TOPPED OFF. THE CONTACT STATED OIL WAS ADDED TO THE ENGINE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING HOWEVER, SOON AFTER THE VEHICLE STALLED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE REMAINED AT HER MOTHER'S RESIDENCE. THE DEALER WAS CONTACTED AND ARRANGEMENTS WERE MADE TO HAVE THE VEHICLE TOWED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT PARKING LOT, WHEN SHE NOTICED THAT THE OIL LEVEL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFFREY KIA LOCATED AT 30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 460-7061 AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED THE OIL TO BE TOPPED OFF. THE CONTACT STATED OIL WAS ADDED TO THE ENGINE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING HOWEVER, SOON AFTER THE VEHICLE STALLED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE REMAINED AT HER MOTHER'S RESIDENCE. THE DEALER WAS CONTACTED AND ARRANGEMENTS WERE MADE TO HAVE THE VEHICLE TOWED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT PARKING LOT, WHEN SHE NOTICED THAT THE OIL LEVEL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFFREY KIA LOCATED AT 30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 460-7061 AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED THE OIL TO BE TOPPED OFF. THE CONTACT STATED OIL WAS ADDED TO THE ENGINE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING HOWEVER, SOON AFTER THE VEHICLE STALLED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE REMAINED AT HER MOTHER'S RESIDENCE. THE DEALER WAS CONTACTED AND ARRANGEMENTS WERE MADE TO HAVE THE VEHICLE TOWED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Mfg Campaign: 11372648
Recall Date: Nov 2, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
PULLED UP TO RED LIGHT AND ENGINE LIGHT CAME ON, THEN SCREEN SHOWED ENGINE CONTROL FAILURE, AND LOST POWER. PULLED IN PARKING LOT , CALLED ROADSIDE ASSISTANCE . CAR WAS TOWED TO DEALERSHIP AN HOUR AWAY, THEY RESET THE COMPUTER SAID IT NEEDED AN UPGRADE AND I PICKED IT UP THREE DAYS LATER. HAD IT HOME THREE DAYS AND SAMETHING AGAIN, CAR TOWED BACK TO DEALERSHIP AND THEY AGAIN RESET COMPUTER AND SAID NOTHING ELSE THEY COULD DO TILL THE CAR EITHER BLEW UP (WHICH THEY KNOW ABOUT THESE FAULTY MOTORS)MOTOR SEIZED OR CAUGHT FIRE. NOW I HAVE A $47,000 CAR SITTING IN MY GARAGE THAT I'M AFRAID TO DRIVE.
Corrective Action:
PULLED UP TO RED LIGHT AND ENGINE LIGHT CAME ON, THEN SCREEN SHOWED ENGINE CONTROL FAILURE, AND LOST POWER. PULLED IN PARKING LOT , CALLED ROADSIDE ASSISTANCE . CAR WAS TOWED TO DEALERSHIP AN HOUR AWAY, THEY RESET THE COMPUTER SAID IT NEEDED AN UPGRADE AND I PICKED IT UP THREE DAYS LATER. HAD IT HOME THREE DAYS AND SAMETHING AGAIN, CAR TOWED BACK TO DEALERSHIP AND THEY AGAIN RESET COMPUTER AND SAID NOTHING ELSE THEY COULD DO TILL THE CAR EITHER BLEW UP (WHICH THEY KNOW ABOUT THESE FAULTY MOTORS)MOTOR SEIZED OR CAUGHT FIRE. NOW I HAVE A $47,000 CAR SITTING IN MY GARAGE THAT I'M AFRAID TO DRIVE.
Additional Notes:
PULLED UP TO RED LIGHT AND ENGINE LIGHT CAME ON, THEN SCREEN SHOWED ENGINE CONTROL FAILURE, AND LOST POWER. PULLED IN PARKING LOT , CALLED ROADSIDE ASSISTANCE . CAR WAS TOWED TO DEALERSHIP AN HOUR AWAY, THEY RESET THE COMPUTER SAID IT NEEDED AN UPGRADE AND I PICKED IT UP THREE DAYS LATER. HAD IT HOME THREE DAYS AND SAMETHING AGAIN, CAR TOWED BACK TO DEALERSHIP AND THEY AGAIN RESET COMPUTER AND SAID NOTHING ELSE THEY COULD DO TILL THE CAR EITHER BLEW UP (WHICH THEY KNOW ABOUT THESE FAULTY MOTORS)MOTOR SEIZED OR CAUGHT FIRE. NOW I HAVE A $47,000 CAR SITTING IN MY GARAGE THAT I'M AFRAID TO DRIVE.
Mfg Campaign: 11367046
Recall Date: Oct 29, 2020
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR LOST ACCELERATION WHILE DRIVING
Corrective Action:
CAR LOST ACCELERATION WHILE DRIVING
Additional Notes:
CAR LOST ACCELERATION WHILE DRIVING
Mfg Campaign: 11366274
Recall Date: Oct 25, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CAR LOST ACCELERATION WHILE DRIVING
Corrective Action:
CAR LOST ACCELERATION WHILE DRIVING
Additional Notes:
CAR LOST ACCELERATION WHILE DRIVING
Mfg Campaign: 11366274
Recall Date: Oct 25, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
CAR LOST ACCELERATION WHILE DRIVING
Corrective Action:
CAR LOST ACCELERATION WHILE DRIVING
Additional Notes:
CAR LOST ACCELERATION WHILE DRIVING
Mfg Campaign: 11366274
Recall Date: Oct 25, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury