Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS TURN ON WHEN ON AUTO ON THERE OWN ON A BRIGHT SUNNY DAY. THIS SEEMS TO HAPPEN INTERMITTENTLY. ALSO WHEN THE HEADLIGHTS ARE ON, THE PASSENGER BRAKE LIGHT GOES OUT. WHEN I TURN THE HEADLIGHTS OFF THE BRAKE LIGHT WORKS AGAIN. THIS SEEMS TO HAPPEN ALL THE TIME BOTH WHEN DRIVING AND PARKED IN MY DRIVEWAY.
Corrective Action:
THE HEADLIGHTS TURN ON WHEN ON AUTO ON THERE OWN ON A BRIGHT SUNNY DAY. THIS SEEMS TO HAPPEN INTERMITTENTLY. ALSO WHEN THE HEADLIGHTS ARE ON, THE PASSENGER BRAKE LIGHT GOES OUT. WHEN I TURN THE HEADLIGHTS OFF THE BRAKE LIGHT WORKS AGAIN. THIS SEEMS TO HAPPEN ALL THE TIME BOTH WHEN DRIVING AND PARKED IN MY DRIVEWAY.
Additional Notes:
THE HEADLIGHTS TURN ON WHEN ON AUTO ON THERE OWN ON A BRIGHT SUNNY DAY. THIS SEEMS TO HAPPEN INTERMITTENTLY. ALSO WHEN THE HEADLIGHTS ARE ON, THE PASSENGER BRAKE LIGHT GOES OUT. WHEN I TURN THE HEADLIGHTS OFF THE BRAKE LIGHT WORKS AGAIN. THIS SEEMS TO HAPPEN ALL THE TIME BOTH WHEN DRIVING AND PARKED IN MY DRIVEWAY.
Mfg Campaign: 11354143
Recall Date: Sep 10, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE HEADLIGHTS WILL RANDOMLY TURN THEMSELVES ON AND OFF IN DAY AND NIGHT TIME. THIS ONLY HAPPENS IN THE 'AUTO' OPTION FOR THE HEADLIGHTS. I HAVE SEEN NUMEROUS OTHER REPORTS ON THIS ON HERE. IN ADDITION TO THAT THE CAR DOESN'T RESPOND TO THE KEY FOB MOST OF THE TIME EVEN WITH BRAND NEW BATTERY IN THE FOB. STEP DAD HAS THE SAME CAR WITH SAME ISSUES WITH THE KEY FOB.
Corrective Action:
THE HEADLIGHTS WILL RANDOMLY TURN THEMSELVES ON AND OFF IN DAY AND NIGHT TIME. THIS ONLY HAPPENS IN THE 'AUTO' OPTION FOR THE HEADLIGHTS. I HAVE SEEN NUMEROUS OTHER REPORTS ON THIS ON HERE. IN ADDITION TO THAT THE CAR DOESN'T RESPOND TO THE KEY FOB MOST OF THE TIME EVEN WITH BRAND NEW BATTERY IN THE FOB. STEP DAD HAS THE SAME CAR WITH SAME ISSUES WITH THE KEY FOB.
Additional Notes:
THE HEADLIGHTS WILL RANDOMLY TURN THEMSELVES ON AND OFF IN DAY AND NIGHT TIME. THIS ONLY HAPPENS IN THE 'AUTO' OPTION FOR THE HEADLIGHTS. I HAVE SEEN NUMEROUS OTHER REPORTS ON THIS ON HERE. IN ADDITION TO THAT THE CAR DOESN'T RESPOND TO THE KEY FOB MOST OF THE TIME EVEN WITH BRAND NEW BATTERY IN THE FOB. STEP DAD HAS THE SAME CAR WITH SAME ISSUES WITH THE KEY FOB.
Mfg Campaign: 11353615
Recall Date: Sep 8, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS WILL RANDOMLY TURN THEMSELVES ON AND OFF IN DAY AND NIGHT TIME. THIS ONLY HAPPENS IN THE 'AUTO' OPTION FOR THE HEADLIGHTS. I HAVE SEEN NUMEROUS OTHER REPORTS ON THIS ON HERE. IN ADDITION TO THAT THE CAR DOESN'T RESPOND TO THE KEY FOB MOST OF THE TIME EVEN WITH BRAND NEW BATTERY IN THE FOB. STEP DAD HAS THE SAME CAR WITH SAME ISSUES WITH THE KEY FOB.
Corrective Action:
THE HEADLIGHTS WILL RANDOMLY TURN THEMSELVES ON AND OFF IN DAY AND NIGHT TIME. THIS ONLY HAPPENS IN THE 'AUTO' OPTION FOR THE HEADLIGHTS. I HAVE SEEN NUMEROUS OTHER REPORTS ON THIS ON HERE. IN ADDITION TO THAT THE CAR DOESN'T RESPOND TO THE KEY FOB MOST OF THE TIME EVEN WITH BRAND NEW BATTERY IN THE FOB. STEP DAD HAS THE SAME CAR WITH SAME ISSUES WITH THE KEY FOB.
Additional Notes:
THE HEADLIGHTS WILL RANDOMLY TURN THEMSELVES ON AND OFF IN DAY AND NIGHT TIME. THIS ONLY HAPPENS IN THE 'AUTO' OPTION FOR THE HEADLIGHTS. I HAVE SEEN NUMEROUS OTHER REPORTS ON THIS ON HERE. IN ADDITION TO THAT THE CAR DOESN'T RESPOND TO THE KEY FOB MOST OF THE TIME EVEN WITH BRAND NEW BATTERY IN THE FOB. STEP DAD HAS THE SAME CAR WITH SAME ISSUES WITH THE KEY FOB.
Mfg Campaign: 11353615
Recall Date: Sep 8, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN JUNE 2020 AFTER ORDERING FOOD AT A FAST FOOD DRIVE THROUGH MY DRIVER SIDE WINDOW WOULD ROLL BACK UP. I DIDN'T THINK MUCH THOUGHT MAYBE THE WINDOW WAS OFF TRACK. ABOUT A WEEK OR SO LATER WHILE DRIVING ON A LOCAL STREET IN MY TOWN MY DRIVER SIDE BACK PASSENGER WINDOW SLID DOWN I BEGAN HEARING AND FEELING WIND COME THROUGH THE WINDOW I CALLED MY DAD WHO LIVES IN MIAMI HE TOLD ME TO PUT A FLAT HEAD SCREWDRIVER DOWN IN THE WINDOW TO KEEP THE WINDOW FROM SLIDING DOWN AND POSSIBLE BREAKING AND TO CALL THE DEALERSHIP. I CALLED THE KIA DEALERSHIP I WAS TOLD TO MAKE AN APPOINTMENT TO HAVE THE WINDOWS LOOKED AT. (WHICH I DID) A COUPLE DAYS LATER WHILE PICKING MY DAUGHTER UP FROM WORK I WAS BACKED INTO A PARKING SPOT. I ROLLED THE BACK PASSENGER SIDE WINDOW DOWN TO LET HER KNOW I WAS THERE SINCE SHE WAS MORE TO THE BACK SIDE OF THE CAR THEN THE FRONT AND ALL BEHOLD THE WINDOW WOULD NOT GO BACK UP. I CALLED KIA 1ST THING THE NEXT MORNING AND WAS TOLD MY CAR HAD A RECALL FOR THE ELECTRICAL BUT THEY COULD NOT DO ANYTHING ABOUT MY WINDOWS UNLESS I PAID OUT OF POCKET BECAUSE THE RECALL DID NOT COVER THE WINDOWS. I'M UPSET BECAUSE I DO NOT HAVE MONEY TO FIX 3 WINDOWS HAD I NOT HAD THAT ELECTRICAL PROBLEM MY WINDOWS WOULD STILL BE WORKING.
Corrective Action:
IN JUNE 2020 AFTER ORDERING FOOD AT A FAST FOOD DRIVE THROUGH MY DRIVER SIDE WINDOW WOULD ROLL BACK UP. I DIDN'T THINK MUCH THOUGHT MAYBE THE WINDOW WAS OFF TRACK. ABOUT A WEEK OR SO LATER WHILE DRIVING ON A LOCAL STREET IN MY TOWN MY DRIVER SIDE BACK PASSENGER WINDOW SLID DOWN I BEGAN HEARING AND FEELING WIND COME THROUGH THE WINDOW I CALLED MY DAD WHO LIVES IN MIAMI HE TOLD ME TO PUT A FLAT HEAD SCREWDRIVER DOWN IN THE WINDOW TO KEEP THE WINDOW FROM SLIDING DOWN AND POSSIBLE BREAKING AND TO CALL THE DEALERSHIP. I CALLED THE KIA DEALERSHIP I WAS TOLD TO MAKE AN APPOINTMENT TO HAVE THE WINDOWS LOOKED AT. (WHICH I DID) A COUPLE DAYS LATER WHILE PICKING MY DAUGHTER UP FROM WORK I WAS BACKED INTO A PARKING SPOT. I ROLLED THE BACK PASSENGER SIDE WINDOW DOWN TO LET HER KNOW I WAS THERE SINCE SHE WAS MORE TO THE BACK SIDE OF THE CAR THEN THE FRONT AND ALL BEHOLD THE WINDOW WOULD NOT GO BACK UP. I CALLED KIA 1ST THING THE NEXT MORNING AND WAS TOLD MY CAR HAD A RECALL FOR THE ELECTRICAL BUT THEY COULD NOT DO ANYTHING ABOUT MY WINDOWS UNLESS I PAID OUT OF POCKET BECAUSE THE RECALL DID NOT COVER THE WINDOWS. I'M UPSET BECAUSE I DO NOT HAVE MONEY TO FIX 3 WINDOWS HAD I NOT HAD THAT ELECTRICAL PROBLEM MY WINDOWS WOULD STILL BE WORKING.
Additional Notes:
IN JUNE 2020 AFTER ORDERING FOOD AT A FAST FOOD DRIVE THROUGH MY DRIVER SIDE WINDOW WOULD ROLL BACK UP. I DIDN'T THINK MUCH THOUGHT MAYBE THE WINDOW WAS OFF TRACK. ABOUT A WEEK OR SO LATER WHILE DRIVING ON A LOCAL STREET IN MY TOWN MY DRIVER SIDE BACK PASSENGER WINDOW SLID DOWN I BEGAN HEARING AND FEELING WIND COME THROUGH THE WINDOW I CALLED MY DAD WHO LIVES IN MIAMI HE TOLD ME TO PUT A FLAT HEAD SCREWDRIVER DOWN IN THE WINDOW TO KEEP THE WINDOW FROM SLIDING DOWN AND POSSIBLE BREAKING AND TO CALL THE DEALERSHIP. I CALLED THE KIA DEALERSHIP I WAS TOLD TO MAKE AN APPOINTMENT TO HAVE THE WINDOWS LOOKED AT. (WHICH I DID) A COUPLE DAYS LATER WHILE PICKING MY DAUGHTER UP FROM WORK I WAS BACKED INTO A PARKING SPOT. I ROLLED THE BACK PASSENGER SIDE WINDOW DOWN TO LET HER KNOW I WAS THERE SINCE SHE WAS MORE TO THE BACK SIDE OF THE CAR THEN THE FRONT AND ALL BEHOLD THE WINDOW WOULD NOT GO BACK UP. I CALLED KIA 1ST THING THE NEXT MORNING AND WAS TOLD MY CAR HAD A RECALL FOR THE ELECTRICAL BUT THEY COULD NOT DO ANYTHING ABOUT MY WINDOWS UNLESS I PAID OUT OF POCKET BECAUSE THE RECALL DID NOT COVER THE WINDOWS. I'M UPSET BECAUSE I DO NOT HAVE MONEY TO FIX 3 WINDOWS HAD I NOT HAD THAT ELECTRICAL PROBLEM MY WINDOWS WOULD STILL BE WORKING.
Mfg Campaign: 11353399
Recall Date: Sep 6, 2020
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE IN MOTION THE HEADLIGHTS TURN ON BY THEMSELVES AT RANDOM TIMES DURING THE DAY. ABS WARNING LIGHT, BSD WARNING LIGHT, AND TRACTION CONTROL WARNING LIGHT ALL CAME ON AT THE SAME TIME. ON THE WAY TO THE DEALERSHIP THEY ALL WENT OFF. THE TECHNICIAN SAID HE SEES THAT THE WARNING LIGHT WERE ON, BUT THEIR COMPUTER IS NOT DETECTING A PROBLEM. IF IT HAPPENS AGAIN BRING IT BACK. WELL, THEY'RE ON AGAIN. THE CAR HAS BEEN STATIONARY SINCE FRIDAY AFTERNOON, SUNDAY EVENING MY SON SENDS ME A PIC OF MY CAR, THE LIGHTS ARE ON!
Corrective Action:
WHILE IN MOTION THE HEADLIGHTS TURN ON BY THEMSELVES AT RANDOM TIMES DURING THE DAY. ABS WARNING LIGHT, BSD WARNING LIGHT, AND TRACTION CONTROL WARNING LIGHT ALL CAME ON AT THE SAME TIME. ON THE WAY TO THE DEALERSHIP THEY ALL WENT OFF. THE TECHNICIAN SAID HE SEES THAT THE WARNING LIGHT WERE ON, BUT THEIR COMPUTER IS NOT DETECTING A PROBLEM. IF IT HAPPENS AGAIN BRING IT BACK. WELL, THEY'RE ON AGAIN. THE CAR HAS BEEN STATIONARY SINCE FRIDAY AFTERNOON, SUNDAY EVENING MY SON SENDS ME A PIC OF MY CAR, THE LIGHTS ARE ON!
Additional Notes:
WHILE IN MOTION THE HEADLIGHTS TURN ON BY THEMSELVES AT RANDOM TIMES DURING THE DAY. ABS WARNING LIGHT, BSD WARNING LIGHT, AND TRACTION CONTROL WARNING LIGHT ALL CAME ON AT THE SAME TIME. ON THE WAY TO THE DEALERSHIP THEY ALL WENT OFF. THE TECHNICIAN SAID HE SEES THAT THE WARNING LIGHT WERE ON, BUT THEIR COMPUTER IS NOT DETECTING A PROBLEM. IF IT HAPPENS AGAIN BRING IT BACK. WELL, THEY'RE ON AGAIN. THE CAR HAS BEEN STATIONARY SINCE FRIDAY AFTERNOON, SUNDAY EVENING MY SON SENDS ME A PIC OF MY CAR, THE LIGHTS ARE ON!
Mfg Campaign: 11353452
Recall Date: Sep 6, 2020
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE IN MOTION THE HEADLIGHTS TURN ON BY THEMSELVES AT RANDOM TIMES DURING THE DAY. ABS WARNING LIGHT, BSD WARNING LIGHT, AND TRACTION CONTROL WARNING LIGHT ALL CAME ON AT THE SAME TIME. ON THE WAY TO THE DEALERSHIP THEY ALL WENT OFF. THE TECHNICIAN SAID HE SEES THAT THE WARNING LIGHT WERE ON, BUT THEIR COMPUTER IS NOT DETECTING A PROBLEM. IF IT HAPPENS AGAIN BRING IT BACK. WELL, THEY'RE ON AGAIN. THE CAR HAS BEEN STATIONARY SINCE FRIDAY AFTERNOON, SUNDAY EVENING MY SON SENDS ME A PIC OF MY CAR, THE LIGHTS ARE ON!
Corrective Action:
WHILE IN MOTION THE HEADLIGHTS TURN ON BY THEMSELVES AT RANDOM TIMES DURING THE DAY. ABS WARNING LIGHT, BSD WARNING LIGHT, AND TRACTION CONTROL WARNING LIGHT ALL CAME ON AT THE SAME TIME. ON THE WAY TO THE DEALERSHIP THEY ALL WENT OFF. THE TECHNICIAN SAID HE SEES THAT THE WARNING LIGHT WERE ON, BUT THEIR COMPUTER IS NOT DETECTING A PROBLEM. IF IT HAPPENS AGAIN BRING IT BACK. WELL, THEY'RE ON AGAIN. THE CAR HAS BEEN STATIONARY SINCE FRIDAY AFTERNOON, SUNDAY EVENING MY SON SENDS ME A PIC OF MY CAR, THE LIGHTS ARE ON!
Additional Notes:
WHILE IN MOTION THE HEADLIGHTS TURN ON BY THEMSELVES AT RANDOM TIMES DURING THE DAY. ABS WARNING LIGHT, BSD WARNING LIGHT, AND TRACTION CONTROL WARNING LIGHT ALL CAME ON AT THE SAME TIME. ON THE WAY TO THE DEALERSHIP THEY ALL WENT OFF. THE TECHNICIAN SAID HE SEES THAT THE WARNING LIGHT WERE ON, BUT THEIR COMPUTER IS NOT DETECTING A PROBLEM. IF IT HAPPENS AGAIN BRING IT BACK. WELL, THEY'RE ON AGAIN. THE CAR HAS BEEN STATIONARY SINCE FRIDAY AFTERNOON, SUNDAY EVENING MY SON SENDS ME A PIC OF MY CAR, THE LIGHTS ARE ON!
Mfg Campaign: 11353452
Recall Date: Sep 6, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE IN MOTION THE HEADLIGHTS TURN ON BY THEMSELVES AT RANDOM TIMES DURING THE DAY. ABS WARNING LIGHT, BSD WARNING LIGHT, AND TRACTION CONTROL WARNING LIGHT ALL CAME ON AT THE SAME TIME. ON THE WAY TO THE DEALERSHIP THEY ALL WENT OFF. THE TECHNICIAN SAID HE SEES THAT THE WARNING LIGHT WERE ON, BUT THEIR COMPUTER IS NOT DETECTING A PROBLEM. IF IT HAPPENS AGAIN BRING IT BACK. WELL, THEY'RE ON AGAIN. THE CAR HAS BEEN STATIONARY SINCE FRIDAY AFTERNOON, SUNDAY EVENING MY SON SENDS ME A PIC OF MY CAR, THE LIGHTS ARE ON!
Corrective Action:
WHILE IN MOTION THE HEADLIGHTS TURN ON BY THEMSELVES AT RANDOM TIMES DURING THE DAY. ABS WARNING LIGHT, BSD WARNING LIGHT, AND TRACTION CONTROL WARNING LIGHT ALL CAME ON AT THE SAME TIME. ON THE WAY TO THE DEALERSHIP THEY ALL WENT OFF. THE TECHNICIAN SAID HE SEES THAT THE WARNING LIGHT WERE ON, BUT THEIR COMPUTER IS NOT DETECTING A PROBLEM. IF IT HAPPENS AGAIN BRING IT BACK. WELL, THEY'RE ON AGAIN. THE CAR HAS BEEN STATIONARY SINCE FRIDAY AFTERNOON, SUNDAY EVENING MY SON SENDS ME A PIC OF MY CAR, THE LIGHTS ARE ON!
Additional Notes:
WHILE IN MOTION THE HEADLIGHTS TURN ON BY THEMSELVES AT RANDOM TIMES DURING THE DAY. ABS WARNING LIGHT, BSD WARNING LIGHT, AND TRACTION CONTROL WARNING LIGHT ALL CAME ON AT THE SAME TIME. ON THE WAY TO THE DEALERSHIP THEY ALL WENT OFF. THE TECHNICIAN SAID HE SEES THAT THE WARNING LIGHT WERE ON, BUT THEIR COMPUTER IS NOT DETECTING A PROBLEM. IF IT HAPPENS AGAIN BRING IT BACK. WELL, THEY'RE ON AGAIN. THE CAR HAS BEEN STATIONARY SINCE FRIDAY AFTERNOON, SUNDAY EVENING MY SON SENDS ME A PIC OF MY CAR, THE LIGHTS ARE ON!
Mfg Campaign: 11353452
Recall Date: Sep 6, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
FROM A STATIONARY POSITION, UPON ACCELERATING THE CAR HESITATES, VIBRATES, FEELS AS IF IT MIGHT STALL BUT DOES NOT STALL. CAR, WITHIN A SECOND OR SO WILL CATCH AND ACCELERATE AS IT SHOULD. DRIVER IS VERY AWARE OF THE VIBRATION HESITATION. THE PASSENGER CAN ALSO FEEL THE HESITATION. SKIPPING SENSATION HAPPENS AT ANY STOPPED LOCATION, AT AN INTERSECTION OR STOP SIGN ETC. I T SEEMS TO HAPPEN ABOUT 75% OF THE TIME. OCCASIONALLY THERE WILL NOT BEEN A HESITATION EXPERIENCE. I HAVE TAKEN IT IN AT LEAST 2 TIMES TO DEALER SERVICE DEPARTMENT AND WAS TOLD THY COULD FIND NOTHING TO ACCOUNT FOR THE PROBLEM AND EVEN SUGGESTED THAT I USE A HIGHER GRADE FUEL. FUEL MILAGE IS GREAT, ALL OTHER DRIVING ASPECTS OF TH KIA ARE PERFECT.
Corrective Action:
FROM A STATIONARY POSITION, UPON ACCELERATING THE CAR HESITATES, VIBRATES, FEELS AS IF IT MIGHT STALL BUT DOES NOT STALL. CAR, WITHIN A SECOND OR SO WILL CATCH AND ACCELERATE AS IT SHOULD. DRIVER IS VERY AWARE OF THE VIBRATION HESITATION. THE PASSENGER CAN ALSO FEEL THE HESITATION. SKIPPING SENSATION HAPPENS AT ANY STOPPED LOCATION, AT AN INTERSECTION OR STOP SIGN ETC. I T SEEMS TO HAPPEN ABOUT 75% OF THE TIME. OCCASIONALLY THERE WILL NOT BEEN A HESITATION EXPERIENCE. I HAVE TAKEN IT IN AT LEAST 2 TIMES TO DEALER SERVICE DEPARTMENT AND WAS TOLD THY COULD FIND NOTHING TO ACCOUNT FOR THE PROBLEM AND EVEN SUGGESTED THAT I USE A HIGHER GRADE FUEL. FUEL MILAGE IS GREAT, ALL OTHER DRIVING ASPECTS OF TH KIA ARE PERFECT.
Additional Notes:
FROM A STATIONARY POSITION, UPON ACCELERATING THE CAR HESITATES, VIBRATES, FEELS AS IF IT MIGHT STALL BUT DOES NOT STALL. CAR, WITHIN A SECOND OR SO WILL CATCH AND ACCELERATE AS IT SHOULD. DRIVER IS VERY AWARE OF THE VIBRATION HESITATION. THE PASSENGER CAN ALSO FEEL THE HESITATION. SKIPPING SENSATION HAPPENS AT ANY STOPPED LOCATION, AT AN INTERSECTION OR STOP SIGN ETC. I T SEEMS TO HAPPEN ABOUT 75% OF THE TIME. OCCASIONALLY THERE WILL NOT BEEN A HESITATION EXPERIENCE. I HAVE TAKEN IT IN AT LEAST 2 TIMES TO DEALER SERVICE DEPARTMENT AND WAS TOLD THY COULD FIND NOTHING TO ACCOUNT FOR THE PROBLEM AND EVEN SUGGESTED THAT I USE A HIGHER GRADE FUEL. FUEL MILAGE IS GREAT, ALL OTHER DRIVING ASPECTS OF TH KIA ARE PERFECT.
Mfg Campaign: 11353173
Recall Date: Sep 4, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
DRIVING AT HIGHWAY SPEEDS THE CAR HAS VERY TIGHT STEERING AND CAR DRIFTS ALL OVER LANE. I AM ALWAYS MAKING CORRECTIONS. FEEL LIKE RACK AND PINION IS FAILING. CAR ONLY HAS 31,000 MILES ON IT.
Corrective Action:
DRIVING AT HIGHWAY SPEEDS THE CAR HAS VERY TIGHT STEERING AND CAR DRIFTS ALL OVER LANE. I AM ALWAYS MAKING CORRECTIONS. FEEL LIKE RACK AND PINION IS FAILING. CAR ONLY HAS 31,000 MILES ON IT.
Additional Notes:
DRIVING AT HIGHWAY SPEEDS THE CAR HAS VERY TIGHT STEERING AND CAR DRIFTS ALL OVER LANE. I AM ALWAYS MAKING CORRECTIONS. FEEL LIKE RACK AND PINION IS FAILING. CAR ONLY HAS 31,000 MILES ON IT.
Mfg Campaign: 11353006
Recall Date: Sep 3, 2020
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
DRIVING AT HIGHWAY SPEEDS THE CAR HAS VERY TIGHT STEERING AND CAR DRIFTS ALL OVER LANE. I AM ALWAYS MAKING CORRECTIONS. FEEL LIKE RACK AND PINION IS FAILING. CAR ONLY HAS 31,000 MILES ON IT.
Corrective Action:
DRIVING AT HIGHWAY SPEEDS THE CAR HAS VERY TIGHT STEERING AND CAR DRIFTS ALL OVER LANE. I AM ALWAYS MAKING CORRECTIONS. FEEL LIKE RACK AND PINION IS FAILING. CAR ONLY HAS 31,000 MILES ON IT.
Additional Notes:
DRIVING AT HIGHWAY SPEEDS THE CAR HAS VERY TIGHT STEERING AND CAR DRIFTS ALL OVER LANE. I AM ALWAYS MAKING CORRECTIONS. FEEL LIKE RACK AND PINION IS FAILING. CAR ONLY HAS 31,000 MILES ON IT.
Mfg Campaign: 11353006
Recall Date: Sep 3, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOURTH WINDOW REGULATOR TO STOP WORKING IN THE PAST YEAR. THE WINDOW ROLLED DOWN AND WOULD NOT ROLL UP.
Corrective Action:
FOURTH WINDOW REGULATOR TO STOP WORKING IN THE PAST YEAR. THE WINDOW ROLLED DOWN AND WOULD NOT ROLL UP.
Additional Notes:
FOURTH WINDOW REGULATOR TO STOP WORKING IN THE PAST YEAR. THE WINDOW ROLLED DOWN AND WOULD NOT ROLL UP.
Mfg Campaign: 11352151
Recall Date: Aug 30, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AIR CONDITIONING GOING OUT WITH POSSIBLE BREAKDOWN AT SEVENTY THOUSAND MILES AIR CONDITIONER TURNS ON BUT DON'T BLOW AIR
Corrective Action:
AIR CONDITIONING GOING OUT WITH POSSIBLE BREAKDOWN AT SEVENTY THOUSAND MILES AIR CONDITIONER TURNS ON BUT DON'T BLOW AIR
Additional Notes:
AIR CONDITIONING GOING OUT WITH POSSIBLE BREAKDOWN AT SEVENTY THOUSAND MILES AIR CONDITIONER TURNS ON BUT DON'T BLOW AIR
Mfg Campaign: 11352045
Recall Date: Aug 29, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONING GOING OUT WITH POSSIBLE BREAKDOWN AT SEVENTY THOUSAND MILES AIR CONDITIONER TURNS ON BUT DON'T BLOW AIR
Corrective Action:
AIR CONDITIONING GOING OUT WITH POSSIBLE BREAKDOWN AT SEVENTY THOUSAND MILES AIR CONDITIONER TURNS ON BUT DON'T BLOW AIR
Additional Notes:
AIR CONDITIONING GOING OUT WITH POSSIBLE BREAKDOWN AT SEVENTY THOUSAND MILES AIR CONDITIONER TURNS ON BUT DON'T BLOW AIR
Mfg Campaign: 11352045
Recall Date: Aug 29, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN I TRY TO START MY CAR IT'LL TURN ELECTRICAL COMPONENTS ON BUT NOT MY ENGINE. I HAVE ABSOLUTELY NO POWER STEERING WHEN THIS OCCURS. CAR WILL GO INTO GEAR BUT I CANNOT ACCELERATE. HAPPENS MORE OFTEN THAN NOT.
Corrective Action:
WHEN I TRY TO START MY CAR IT'LL TURN ELECTRICAL COMPONENTS ON BUT NOT MY ENGINE. I HAVE ABSOLUTELY NO POWER STEERING WHEN THIS OCCURS. CAR WILL GO INTO GEAR BUT I CANNOT ACCELERATE. HAPPENS MORE OFTEN THAN NOT.
Additional Notes:
WHEN I TRY TO START MY CAR IT'LL TURN ELECTRICAL COMPONENTS ON BUT NOT MY ENGINE. I HAVE ABSOLUTELY NO POWER STEERING WHEN THIS OCCURS. CAR WILL GO INTO GEAR BUT I CANNOT ACCELERATE. HAPPENS MORE OFTEN THAN NOT.
Mfg Campaign: 11351796
Recall Date: Aug 28, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I TRY TO START MY CAR IT'LL TURN ELECTRICAL COMPONENTS ON BUT NOT MY ENGINE. I HAVE ABSOLUTELY NO POWER STEERING WHEN THIS OCCURS. CAR WILL GO INTO GEAR BUT I CANNOT ACCELERATE. HAPPENS MORE OFTEN THAN NOT.
Corrective Action:
WHEN I TRY TO START MY CAR IT'LL TURN ELECTRICAL COMPONENTS ON BUT NOT MY ENGINE. I HAVE ABSOLUTELY NO POWER STEERING WHEN THIS OCCURS. CAR WILL GO INTO GEAR BUT I CANNOT ACCELERATE. HAPPENS MORE OFTEN THAN NOT.
Additional Notes:
WHEN I TRY TO START MY CAR IT'LL TURN ELECTRICAL COMPONENTS ON BUT NOT MY ENGINE. I HAVE ABSOLUTELY NO POWER STEERING WHEN THIS OCCURS. CAR WILL GO INTO GEAR BUT I CANNOT ACCELERATE. HAPPENS MORE OFTEN THAN NOT.
Mfg Campaign: 11351796
Recall Date: Aug 28, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S AND PASSENGER'S SIDE REAR WINDOWS STARTED TO ROLL DOWN INDEPENDENTLY. THE CONTACT WAS UNABLE TO ROLL THE WINDOWS BACK UP. THE VEHICLE WAS TAKEN TO LOCAL DEALER RICK CASE KIA LOCATED 14500 W. SUNRISE BLVD, SUNRISE, FL 33323, (954) 715-7580, WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDOW REGULATORS TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 37,222.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S AND PASSENGER'S SIDE REAR WINDOWS STARTED TO ROLL DOWN INDEPENDENTLY. THE CONTACT WAS UNABLE TO ROLL THE WINDOWS BACK UP. THE VEHICLE WAS TAKEN TO LOCAL DEALER RICK CASE KIA LOCATED 14500 W. SUNRISE BLVD, SUNRISE, FL 33323, (954) 715-7580, WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDOW REGULATORS TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 37,222.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S AND PASSENGER'S SIDE REAR WINDOWS STARTED TO ROLL DOWN INDEPENDENTLY. THE CONTACT WAS UNABLE TO ROLL THE WINDOWS BACK UP. THE VEHICLE WAS TAKEN TO LOCAL DEALER RICK CASE KIA LOCATED 14500 W. SUNRISE BLVD, SUNRISE, FL 33323, (954) 715-7580, WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDOW REGULATORS TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 37,222.
Mfg Campaign: 11351833
Recall Date: Aug 28, 2020
Kia America, Inc.
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S AND PASSENGER'S SIDE REAR WINDOWS STARTED TO ROLL DOWN INDEPENDENTLY. THE CONTACT WAS UNABLE TO ROLL THE WINDOWS BACK UP. THE VEHICLE WAS TAKEN TO LOCAL DEALER RICK CASE KIA LOCATED 14500 W. SUNRISE BLVD, SUNRISE, FL 33323, (954) 715-7580, WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDOW REGULATORS TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 37,222.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S AND PASSENGER'S SIDE REAR WINDOWS STARTED TO ROLL DOWN INDEPENDENTLY. THE CONTACT WAS UNABLE TO ROLL THE WINDOWS BACK UP. THE VEHICLE WAS TAKEN TO LOCAL DEALER RICK CASE KIA LOCATED 14500 W. SUNRISE BLVD, SUNRISE, FL 33323, (954) 715-7580, WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDOW REGULATORS TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 37,222.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S AND PASSENGER'S SIDE REAR WINDOWS STARTED TO ROLL DOWN INDEPENDENTLY. THE CONTACT WAS UNABLE TO ROLL THE WINDOWS BACK UP. THE VEHICLE WAS TAKEN TO LOCAL DEALER RICK CASE KIA LOCATED 14500 W. SUNRISE BLVD, SUNRISE, FL 33323, (954) 715-7580, WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDOW REGULATORS TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 37,222.
Mfg Campaign: 11351833
Recall Date: Aug 28, 2020
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY BREAK SERVICE LIGHT KEEP COMING ON AND IT'S MAKING A NOISE LIKE IT'S A HONDA I TOOK IT BACK TO GANAS SERVICE AND WEEK LATER THE BREAK LIGHT BACK ON
Corrective Action:
MY BREAK SERVICE LIGHT KEEP COMING ON AND IT'S MAKING A NOISE LIKE IT'S A HONDA I TOOK IT BACK TO GANAS SERVICE AND WEEK LATER THE BREAK LIGHT BACK ON
Additional Notes:
MY BREAK SERVICE LIGHT KEEP COMING ON AND IT'S MAKING A NOISE LIKE IT'S A HONDA I TOOK IT BACK TO GANAS SERVICE AND WEEK LATER THE BREAK LIGHT BACK ON
Mfg Campaign: 11342463
Recall Date: Jul 31, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY BREAK SERVICE LIGHT KEEP COMING ON AND IT'S MAKING A NOISE LIKE IT'S A HONDA I TOOK IT BACK TO GANAS SERVICE AND WEEK LATER THE BREAK LIGHT BACK ON
Corrective Action:
MY BREAK SERVICE LIGHT KEEP COMING ON AND IT'S MAKING A NOISE LIKE IT'S A HONDA I TOOK IT BACK TO GANAS SERVICE AND WEEK LATER THE BREAK LIGHT BACK ON
Additional Notes:
MY BREAK SERVICE LIGHT KEEP COMING ON AND IT'S MAKING A NOISE LIKE IT'S A HONDA I TOOK IT BACK TO GANAS SERVICE AND WEEK LATER THE BREAK LIGHT BACK ON
Mfg Campaign: 11342463
Recall Date: Jul 31, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY HEAD LIGHTS HAVE TURNED OFF AND ON BY THEMSELVES THREE TIMES IN THE LAST TWO WEEKS WHILE THE CAR IS IN MOTION. EACH TIME IT'S HAPPENED HAS BEEN IN DIFFERENT AREAS IN THE CITY I LIVE IN. I ALWAYS KEEP MY CAR'S HEADLIGHTS ON AUTO. THE FIRST TIME WAS AT NIGHT WHEN THEY RANDOMLY TURNED OFF BY THEMSELVES. I LOOKED AT THE DASHBOARD AND THE SCREEN FOR THE HEADLIGHT FUNCTION WAS SWITCHING FROM AUTO TO OFF BY ITSELF, SO I JIGGLED THE TRIGGER FOR THE HEADLIGHTS AND THEY CAME BACK ON. SAME THING THE LAST TWO TIMES. SCARY FOR ME BECAUSE MY ROUTE HOME FROM WORK IS PRETTY SCARCE WITH STREET LIGHTS.
Corrective Action:
MY HEAD LIGHTS HAVE TURNED OFF AND ON BY THEMSELVES THREE TIMES IN THE LAST TWO WEEKS WHILE THE CAR IS IN MOTION. EACH TIME IT'S HAPPENED HAS BEEN IN DIFFERENT AREAS IN THE CITY I LIVE IN. I ALWAYS KEEP MY CAR'S HEADLIGHTS ON AUTO. THE FIRST TIME WAS AT NIGHT WHEN THEY RANDOMLY TURNED OFF BY THEMSELVES. I LOOKED AT THE DASHBOARD AND THE SCREEN FOR THE HEADLIGHT FUNCTION WAS SWITCHING FROM AUTO TO OFF BY ITSELF, SO I JIGGLED THE TRIGGER FOR THE HEADLIGHTS AND THEY CAME BACK ON. SAME THING THE LAST TWO TIMES. SCARY FOR ME BECAUSE MY ROUTE HOME FROM WORK IS PRETTY SCARCE WITH STREET LIGHTS.
Additional Notes:
MY HEAD LIGHTS HAVE TURNED OFF AND ON BY THEMSELVES THREE TIMES IN THE LAST TWO WEEKS WHILE THE CAR IS IN MOTION. EACH TIME IT'S HAPPENED HAS BEEN IN DIFFERENT AREAS IN THE CITY I LIVE IN. I ALWAYS KEEP MY CAR'S HEADLIGHTS ON AUTO. THE FIRST TIME WAS AT NIGHT WHEN THEY RANDOMLY TURNED OFF BY THEMSELVES. I LOOKED AT THE DASHBOARD AND THE SCREEN FOR THE HEADLIGHT FUNCTION WAS SWITCHING FROM AUTO TO OFF BY ITSELF, SO I JIGGLED THE TRIGGER FOR THE HEADLIGHTS AND THEY CAME BACK ON. SAME THING THE LAST TWO TIMES. SCARY FOR ME BECAUSE MY ROUTE HOME FROM WORK IS PRETTY SCARCE WITH STREET LIGHTS.
Mfg Campaign: 11341488
Recall Date: Jul 26, 2020
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