KIA OPTIMA 2016

Complete listing of complaints and recalls for this vehicle

970
Complaints
9
Recalls

Complaints & Recalls

970 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 23V594000 SAFETY RECALL
319.4K Vehicles Affected
Recall Date: Aug 24, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Potential Risk:
A person inside the trunk compartment may become trapped, increasing their risk of injury.
FREE Recall Solution:
Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC278
Notice Date: Oct 19, 2023
Recall Date: Aug 24, 2023
Kia Motors America
NHTSA Campaign: 18V907000 SAFETY RECALL
71.7K Vehicles Affected
Recall Date: Dec 19, 2018
Safety Issue:

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC172
Notice Date: Jan 17, 2019
Recall Date: Dec 19, 2018
Kia Motors America
NHTSA Campaign: 17V007000 SAFETY RECALL
1 Vehicles Affected
Recall Date: Jan 6, 2017
Safety Issue:

Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.

Potential Risk:
In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
FREE Recall Solution:
The affected vehicle was remedied on January 10, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC143.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC143
Notice Date: Jan 10, 2017
Recall Date: Jan 6, 2017
Kia Motors America
NHTSA Campaign: 16V705000 SAFETY RECALL
12.2K Vehicles Affected
Recall Date: Oct 3, 2016
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.

Potential Risk:
If the driveshaft cracks and separates from the vehicle, it will not be able to move forward. Additionally, if the parking brake is not applied upon exiting the vehicle, the vehicle may roll. Either scenario can increase the risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the front axle driveshaft, free of charge. The recall began November 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC139.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC139
Notice Date: Nov 30, 2016
Recall Date: Oct 3, 2016
Kia Motors America
NHTSA Campaign: 16V231000 SAFETY RECALL
17 Vehicles Affected
Recall Date: Apr 21, 2016
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.

Potential Risk:
If the second stage air bag does not deploy it increases the risk of injury or death.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 6, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC131.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC131
Notice Date: May 6, 2016
Recall Date: Apr 21, 2016

Consumer Complaints

970 Complaints
Kia America, Inc.
Campaign: 11309450 Other
Feb 16, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

ON 1/12/2020, I WAS DRIVING MY CAR 2016 KIA OPTIMA FROM ALPHARETTA TO DECATUR TO ATTEND CHURCH. I PULLED INTO THE PARKING LOT OF THE CHURCH AND PARKED. A FEW SECONDS AFTER I PARKED, I BEGAN SEEING LOTS OF SMOKE COMING FROM THE RIGHT PASSENGER SIDE OF THE CAR. THE POLICE MEN WHO WERE IN THE PARKING LOT DIRECTING TRAFFIC ASKED ME TO GET OUT OF THE CAR QUICKLY AND BEGAN ATTEMPTING TO QUENCH THE FIRE WITH A FIRE EXTINGUISHER. SHORTLY AFTER, THE DEKALB FIRE DEPT ARRIVED AND FOUGHT TO PUT OUT AND CONTAIN THE FIRE. IT WAS THEN TOWED TO THE TOW YARD. I CONTACTED MY INSURANCE COMPANY RIGHT AWAY AND AFTER A FEW DAYS OF INVESTIGATION, UNFORTUNATELY, MY CAR WAS DEEMED A TOTAL LOSS. NEXT DAY, I CHECKED MY VIN # TO SEE IF THERE ARE ANY RECALLS BY KIA THAT I WAS NOT AWARE OF, BUT THE RESULTS CAME BACK SAYING 'NO RECORDS' AND '0 RECALLS FOUND'. ON 1/15/2020 AT APPROXIMATELY 12.50PM, I CONTACTED KIA CORPORATE AND FILED A COMPLAINT AND I WAS INFORMED WHEN I GAVE MY STATEMENT OVER THE PHONE THAT THERE WAS AN ' OPEN CAMPAIGN PI 1802 ECU UPGRADE' AND AS ADVISED BY THE KIA CUSTOMER SERVICE REP THAT HE WILL BE FORWARDING MY COMPLAINT TO A THE NATIONAL DEPT AND THEY WILL GET BACK TO ME. A KIA REP ASHLEY CONTACTED ME AND ADVISED KIA ENGINEERS WILL LIKE TO INVESTIGATE WHAT HAPPENED. AFTER 3 WEEKS OF WAITING, THE REP CONTACTED ME STATING THEY WILL LIKE TO PAY OFF REMAINING BAL ON MY CAR, AND PERSONAL ITEMS. THEY WILL NOT HELP ME WITH GETTING ANOTHER CAR AND I DECLINED BECAUSE I LOST EVERYTHING AND INCURRED A GREATER DAMAGE. THEN THE KIA REP WROTE ME STATING THAT THEY ILL NO LONGER PURSUE INVESTIGATING SINCE I REFUSED ACCEPTING $1001 MY LEFT OVER BALANCE OWED TO THE LENDER. I AM VERY DISAPPOINTED ON HOW KIA HAS TREATED ME LEAVING ME HANGING AFTER SUCH A GREAT LOSS. I AM SEEKING LEGAL ACTIONS SINCE KIA HAS REFUSED TO COME TO A SUITABLE RESOLUTION.

Corrective Action:

ON 1/12/2020, I WAS DRIVING MY CAR 2016 KIA OPTIMA FROM ALPHARETTA TO DECATUR TO ATTEND CHURCH. I PULLED INTO THE PARKING LOT OF THE CHURCH AND PARKED. A FEW SECONDS AFTER I PARKED, I BEGAN SEEING LOTS OF SMOKE COMING FROM THE RIGHT PASSENGER SIDE OF THE CAR. THE POLICE MEN WHO WERE IN THE PARKING LOT DIRECTING TRAFFIC ASKED ME TO GET OUT OF THE CAR QUICKLY AND BEGAN ATTEMPTING TO QUENCH THE FIRE WITH A FIRE EXTINGUISHER. SHORTLY AFTER, THE DEKALB FIRE DEPT ARRIVED AND FOUGHT TO PUT OUT AND CONTAIN THE FIRE. IT WAS THEN TOWED TO THE TOW YARD. I CONTACTED MY INSURANCE COMPANY RIGHT AWAY AND AFTER A FEW DAYS OF INVESTIGATION, UNFORTUNATELY, MY CAR WAS DEEMED A TOTAL LOSS. NEXT DAY, I CHECKED MY VIN # TO SEE IF THERE ARE ANY RECALLS BY KIA THAT I WAS NOT AWARE OF, BUT THE RESULTS CAME BACK SAYING 'NO RECORDS' AND '0 RECALLS FOUND'. ON 1/15/2020 AT APPROXIMATELY 12.50PM, I CONTACTED KIA CORPORATE AND FILED A COMPLAINT AND I WAS INFORMED WHEN I GAVE MY STATEMENT OVER THE PHONE THAT THERE WAS AN ' OPEN CAMPAIGN PI 1802 ECU UPGRADE' AND AS ADVISED BY THE KIA CUSTOMER SERVICE REP THAT HE WILL BE FORWARDING MY COMPLAINT TO A THE NATIONAL DEPT AND THEY WILL GET BACK TO ME. A KIA REP ASHLEY CONTACTED ME AND ADVISED KIA ENGINEERS WILL LIKE TO INVESTIGATE WHAT HAPPENED. AFTER 3 WEEKS OF WAITING, THE REP CONTACTED ME STATING THEY WILL LIKE TO PAY OFF REMAINING BAL ON MY CAR, AND PERSONAL ITEMS. THEY WILL NOT HELP ME WITH GETTING ANOTHER CAR AND I DECLINED BECAUSE I LOST EVERYTHING AND INCURRED A GREATER DAMAGE. THEN THE KIA REP WROTE ME STATING THAT THEY ILL NO LONGER PURSUE INVESTIGATING SINCE I REFUSED ACCEPTING $1001 MY LEFT OVER BALANCE OWED TO THE LENDER. I AM VERY DISAPPOINTED ON HOW KIA HAS TREATED ME LEAVING ME HANGING AFTER SUCH A GREAT LOSS. I AM SEEKING LEGAL ACTIONS SINCE KIA HAS REFUSED TO COME TO A SUITABLE RESOLUTION.

Additional Notes:

ON 1/12/2020, I WAS DRIVING MY CAR 2016 KIA OPTIMA FROM ALPHARETTA TO DECATUR TO ATTEND CHURCH. I PULLED INTO THE PARKING LOT OF THE CHURCH AND PARKED. A FEW SECONDS AFTER I PARKED, I BEGAN SEEING LOTS OF SMOKE COMING FROM THE RIGHT PASSENGER SIDE OF THE CAR. THE POLICE MEN WHO WERE IN THE PARKING LOT DIRECTING TRAFFIC ASKED ME TO GET OUT OF THE CAR QUICKLY AND BEGAN ATTEMPTING TO QUENCH THE FIRE WITH A FIRE EXTINGUISHER. SHORTLY AFTER, THE DEKALB FIRE DEPT ARRIVED AND FOUGHT TO PUT OUT AND CONTAIN THE FIRE. IT WAS THEN TOWED TO THE TOW YARD. I CONTACTED MY INSURANCE COMPANY RIGHT AWAY AND AFTER A FEW DAYS OF INVESTIGATION, UNFORTUNATELY, MY CAR WAS DEEMED A TOTAL LOSS. NEXT DAY, I CHECKED MY VIN # TO SEE IF THERE ARE ANY RECALLS BY KIA THAT I WAS NOT AWARE OF, BUT THE RESULTS CAME BACK SAYING 'NO RECORDS' AND '0 RECALLS FOUND'. ON 1/15/2020 AT APPROXIMATELY 12.50PM, I CONTACTED KIA CORPORATE AND FILED A COMPLAINT AND I WAS INFORMED WHEN I GAVE MY STATEMENT OVER THE PHONE THAT THERE WAS AN ' OPEN CAMPAIGN PI 1802 ECU UPGRADE' AND AS ADVISED BY THE KIA CUSTOMER SERVICE REP THAT HE WILL BE FORWARDING MY COMPLAINT TO A THE NATIONAL DEPT AND THEY WILL GET BACK TO ME. A KIA REP ASHLEY CONTACTED ME AND ADVISED KIA ENGINEERS WILL LIKE TO INVESTIGATE WHAT HAPPENED. AFTER 3 WEEKS OF WAITING, THE REP CONTACTED ME STATING THEY WILL LIKE TO PAY OFF REMAINING BAL ON MY CAR, AND PERSONAL ITEMS. THEY WILL NOT HELP ME WITH GETTING ANOTHER CAR AND I DECLINED BECAUSE I LOST EVERYTHING AND INCURRED A GREATER DAMAGE. THEN THE KIA REP WROTE ME STATING THAT THEY ILL NO LONGER PURSUE INVESTIGATING SINCE I REFUSED ACCEPTING $1001 MY LEFT OVER BALANCE OWED TO THE LENDER. I AM VERY DISAPPOINTED ON HOW KIA HAS TREATED ME LEAVING ME HANGING AFTER SUCH A GREAT LOSS. I AM SEEKING LEGAL ACTIONS SINCE KIA HAS REFUSED TO COME TO A SUITABLE RESOLUTION.

Manufacturer: KIA
Mfg Campaign: 11309450
Notice Date: Feb 16, 2020
Recall Date: Feb 16, 2020
Kia America, Inc.
Campaign: 11309450 Other
Feb 16, 2020
Defect Description:

ENGINE

Potential Consequences:

ON 1/12/2020, I WAS DRIVING MY CAR 2016 KIA OPTIMA FROM ALPHARETTA TO DECATUR TO ATTEND CHURCH. I PULLED INTO THE PARKING LOT OF THE CHURCH AND PARKED. A FEW SECONDS AFTER I PARKED, I BEGAN SEEING LOTS OF SMOKE COMING FROM THE RIGHT PASSENGER SIDE OF THE CAR. THE POLICE MEN WHO WERE IN THE PARKING LOT DIRECTING TRAFFIC ASKED ME TO GET OUT OF THE CAR QUICKLY AND BEGAN ATTEMPTING TO QUENCH THE FIRE WITH A FIRE EXTINGUISHER. SHORTLY AFTER, THE DEKALB FIRE DEPT ARRIVED AND FOUGHT TO PUT OUT AND CONTAIN THE FIRE. IT WAS THEN TOWED TO THE TOW YARD. I CONTACTED MY INSURANCE COMPANY RIGHT AWAY AND AFTER A FEW DAYS OF INVESTIGATION, UNFORTUNATELY, MY CAR WAS DEEMED A TOTAL LOSS. NEXT DAY, I CHECKED MY VIN # TO SEE IF THERE ARE ANY RECALLS BY KIA THAT I WAS NOT AWARE OF, BUT THE RESULTS CAME BACK SAYING 'NO RECORDS' AND '0 RECALLS FOUND'. ON 1/15/2020 AT APPROXIMATELY 12.50PM, I CONTACTED KIA CORPORATE AND FILED A COMPLAINT AND I WAS INFORMED WHEN I GAVE MY STATEMENT OVER THE PHONE THAT THERE WAS AN ' OPEN CAMPAIGN PI 1802 ECU UPGRADE' AND AS ADVISED BY THE KIA CUSTOMER SERVICE REP THAT HE WILL BE FORWARDING MY COMPLAINT TO A THE NATIONAL DEPT AND THEY WILL GET BACK TO ME. A KIA REP ASHLEY CONTACTED ME AND ADVISED KIA ENGINEERS WILL LIKE TO INVESTIGATE WHAT HAPPENED. AFTER 3 WEEKS OF WAITING, THE REP CONTACTED ME STATING THEY WILL LIKE TO PAY OFF REMAINING BAL ON MY CAR, AND PERSONAL ITEMS. THEY WILL NOT HELP ME WITH GETTING ANOTHER CAR AND I DECLINED BECAUSE I LOST EVERYTHING AND INCURRED A GREATER DAMAGE. THEN THE KIA REP WROTE ME STATING THAT THEY ILL NO LONGER PURSUE INVESTIGATING SINCE I REFUSED ACCEPTING $1001 MY LEFT OVER BALANCE OWED TO THE LENDER. I AM VERY DISAPPOINTED ON HOW KIA HAS TREATED ME LEAVING ME HANGING AFTER SUCH A GREAT LOSS. I AM SEEKING LEGAL ACTIONS SINCE KIA HAS REFUSED TO COME TO A SUITABLE RESOLUTION.

Corrective Action:

ON 1/12/2020, I WAS DRIVING MY CAR 2016 KIA OPTIMA FROM ALPHARETTA TO DECATUR TO ATTEND CHURCH. I PULLED INTO THE PARKING LOT OF THE CHURCH AND PARKED. A FEW SECONDS AFTER I PARKED, I BEGAN SEEING LOTS OF SMOKE COMING FROM THE RIGHT PASSENGER SIDE OF THE CAR. THE POLICE MEN WHO WERE IN THE PARKING LOT DIRECTING TRAFFIC ASKED ME TO GET OUT OF THE CAR QUICKLY AND BEGAN ATTEMPTING TO QUENCH THE FIRE WITH A FIRE EXTINGUISHER. SHORTLY AFTER, THE DEKALB FIRE DEPT ARRIVED AND FOUGHT TO PUT OUT AND CONTAIN THE FIRE. IT WAS THEN TOWED TO THE TOW YARD. I CONTACTED MY INSURANCE COMPANY RIGHT AWAY AND AFTER A FEW DAYS OF INVESTIGATION, UNFORTUNATELY, MY CAR WAS DEEMED A TOTAL LOSS. NEXT DAY, I CHECKED MY VIN # TO SEE IF THERE ARE ANY RECALLS BY KIA THAT I WAS NOT AWARE OF, BUT THE RESULTS CAME BACK SAYING 'NO RECORDS' AND '0 RECALLS FOUND'. ON 1/15/2020 AT APPROXIMATELY 12.50PM, I CONTACTED KIA CORPORATE AND FILED A COMPLAINT AND I WAS INFORMED WHEN I GAVE MY STATEMENT OVER THE PHONE THAT THERE WAS AN ' OPEN CAMPAIGN PI 1802 ECU UPGRADE' AND AS ADVISED BY THE KIA CUSTOMER SERVICE REP THAT HE WILL BE FORWARDING MY COMPLAINT TO A THE NATIONAL DEPT AND THEY WILL GET BACK TO ME. A KIA REP ASHLEY CONTACTED ME AND ADVISED KIA ENGINEERS WILL LIKE TO INVESTIGATE WHAT HAPPENED. AFTER 3 WEEKS OF WAITING, THE REP CONTACTED ME STATING THEY WILL LIKE TO PAY OFF REMAINING BAL ON MY CAR, AND PERSONAL ITEMS. THEY WILL NOT HELP ME WITH GETTING ANOTHER CAR AND I DECLINED BECAUSE I LOST EVERYTHING AND INCURRED A GREATER DAMAGE. THEN THE KIA REP WROTE ME STATING THAT THEY ILL NO LONGER PURSUE INVESTIGATING SINCE I REFUSED ACCEPTING $1001 MY LEFT OVER BALANCE OWED TO THE LENDER. I AM VERY DISAPPOINTED ON HOW KIA HAS TREATED ME LEAVING ME HANGING AFTER SUCH A GREAT LOSS. I AM SEEKING LEGAL ACTIONS SINCE KIA HAS REFUSED TO COME TO A SUITABLE RESOLUTION.

Additional Notes:

ON 1/12/2020, I WAS DRIVING MY CAR 2016 KIA OPTIMA FROM ALPHARETTA TO DECATUR TO ATTEND CHURCH. I PULLED INTO THE PARKING LOT OF THE CHURCH AND PARKED. A FEW SECONDS AFTER I PARKED, I BEGAN SEEING LOTS OF SMOKE COMING FROM THE RIGHT PASSENGER SIDE OF THE CAR. THE POLICE MEN WHO WERE IN THE PARKING LOT DIRECTING TRAFFIC ASKED ME TO GET OUT OF THE CAR QUICKLY AND BEGAN ATTEMPTING TO QUENCH THE FIRE WITH A FIRE EXTINGUISHER. SHORTLY AFTER, THE DEKALB FIRE DEPT ARRIVED AND FOUGHT TO PUT OUT AND CONTAIN THE FIRE. IT WAS THEN TOWED TO THE TOW YARD. I CONTACTED MY INSURANCE COMPANY RIGHT AWAY AND AFTER A FEW DAYS OF INVESTIGATION, UNFORTUNATELY, MY CAR WAS DEEMED A TOTAL LOSS. NEXT DAY, I CHECKED MY VIN # TO SEE IF THERE ARE ANY RECALLS BY KIA THAT I WAS NOT AWARE OF, BUT THE RESULTS CAME BACK SAYING 'NO RECORDS' AND '0 RECALLS FOUND'. ON 1/15/2020 AT APPROXIMATELY 12.50PM, I CONTACTED KIA CORPORATE AND FILED A COMPLAINT AND I WAS INFORMED WHEN I GAVE MY STATEMENT OVER THE PHONE THAT THERE WAS AN ' OPEN CAMPAIGN PI 1802 ECU UPGRADE' AND AS ADVISED BY THE KIA CUSTOMER SERVICE REP THAT HE WILL BE FORWARDING MY COMPLAINT TO A THE NATIONAL DEPT AND THEY WILL GET BACK TO ME. A KIA REP ASHLEY CONTACTED ME AND ADVISED KIA ENGINEERS WILL LIKE TO INVESTIGATE WHAT HAPPENED. AFTER 3 WEEKS OF WAITING, THE REP CONTACTED ME STATING THEY WILL LIKE TO PAY OFF REMAINING BAL ON MY CAR, AND PERSONAL ITEMS. THEY WILL NOT HELP ME WITH GETTING ANOTHER CAR AND I DECLINED BECAUSE I LOST EVERYTHING AND INCURRED A GREATER DAMAGE. THEN THE KIA REP WROTE ME STATING THAT THEY ILL NO LONGER PURSUE INVESTIGATING SINCE I REFUSED ACCEPTING $1001 MY LEFT OVER BALANCE OWED TO THE LENDER. I AM VERY DISAPPOINTED ON HOW KIA HAS TREATED ME LEAVING ME HANGING AFTER SUCH A GREAT LOSS. I AM SEEKING LEGAL ACTIONS SINCE KIA HAS REFUSED TO COME TO A SUITABLE RESOLUTION.

Manufacturer: KIA
Mfg Campaign: 11309450
Notice Date: Feb 16, 2020
Recall Date: Feb 16, 2020
Kia America, Inc.
Campaign: 11309450 Other
Feb 16, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

ON 1/12/2020, I WAS DRIVING MY CAR 2016 KIA OPTIMA FROM ALPHARETTA TO DECATUR TO ATTEND CHURCH. I PULLED INTO THE PARKING LOT OF THE CHURCH AND PARKED. A FEW SECONDS AFTER I PARKED, I BEGAN SEEING LOTS OF SMOKE COMING FROM THE RIGHT PASSENGER SIDE OF THE CAR. THE POLICE MEN WHO WERE IN THE PARKING LOT DIRECTING TRAFFIC ASKED ME TO GET OUT OF THE CAR QUICKLY AND BEGAN ATTEMPTING TO QUENCH THE FIRE WITH A FIRE EXTINGUISHER. SHORTLY AFTER, THE DEKALB FIRE DEPT ARRIVED AND FOUGHT TO PUT OUT AND CONTAIN THE FIRE. IT WAS THEN TOWED TO THE TOW YARD. I CONTACTED MY INSURANCE COMPANY RIGHT AWAY AND AFTER A FEW DAYS OF INVESTIGATION, UNFORTUNATELY, MY CAR WAS DEEMED A TOTAL LOSS. NEXT DAY, I CHECKED MY VIN # TO SEE IF THERE ARE ANY RECALLS BY KIA THAT I WAS NOT AWARE OF, BUT THE RESULTS CAME BACK SAYING 'NO RECORDS' AND '0 RECALLS FOUND'. ON 1/15/2020 AT APPROXIMATELY 12.50PM, I CONTACTED KIA CORPORATE AND FILED A COMPLAINT AND I WAS INFORMED WHEN I GAVE MY STATEMENT OVER THE PHONE THAT THERE WAS AN ' OPEN CAMPAIGN PI 1802 ECU UPGRADE' AND AS ADVISED BY THE KIA CUSTOMER SERVICE REP THAT HE WILL BE FORWARDING MY COMPLAINT TO A THE NATIONAL DEPT AND THEY WILL GET BACK TO ME. A KIA REP ASHLEY CONTACTED ME AND ADVISED KIA ENGINEERS WILL LIKE TO INVESTIGATE WHAT HAPPENED. AFTER 3 WEEKS OF WAITING, THE REP CONTACTED ME STATING THEY WILL LIKE TO PAY OFF REMAINING BAL ON MY CAR, AND PERSONAL ITEMS. THEY WILL NOT HELP ME WITH GETTING ANOTHER CAR AND I DECLINED BECAUSE I LOST EVERYTHING AND INCURRED A GREATER DAMAGE. THEN THE KIA REP WROTE ME STATING THAT THEY ILL NO LONGER PURSUE INVESTIGATING SINCE I REFUSED ACCEPTING $1001 MY LEFT OVER BALANCE OWED TO THE LENDER. I AM VERY DISAPPOINTED ON HOW KIA HAS TREATED ME LEAVING ME HANGING AFTER SUCH A GREAT LOSS. I AM SEEKING LEGAL ACTIONS SINCE KIA HAS REFUSED TO COME TO A SUITABLE RESOLUTION.

Corrective Action:

ON 1/12/2020, I WAS DRIVING MY CAR 2016 KIA OPTIMA FROM ALPHARETTA TO DECATUR TO ATTEND CHURCH. I PULLED INTO THE PARKING LOT OF THE CHURCH AND PARKED. A FEW SECONDS AFTER I PARKED, I BEGAN SEEING LOTS OF SMOKE COMING FROM THE RIGHT PASSENGER SIDE OF THE CAR. THE POLICE MEN WHO WERE IN THE PARKING LOT DIRECTING TRAFFIC ASKED ME TO GET OUT OF THE CAR QUICKLY AND BEGAN ATTEMPTING TO QUENCH THE FIRE WITH A FIRE EXTINGUISHER. SHORTLY AFTER, THE DEKALB FIRE DEPT ARRIVED AND FOUGHT TO PUT OUT AND CONTAIN THE FIRE. IT WAS THEN TOWED TO THE TOW YARD. I CONTACTED MY INSURANCE COMPANY RIGHT AWAY AND AFTER A FEW DAYS OF INVESTIGATION, UNFORTUNATELY, MY CAR WAS DEEMED A TOTAL LOSS. NEXT DAY, I CHECKED MY VIN # TO SEE IF THERE ARE ANY RECALLS BY KIA THAT I WAS NOT AWARE OF, BUT THE RESULTS CAME BACK SAYING 'NO RECORDS' AND '0 RECALLS FOUND'. ON 1/15/2020 AT APPROXIMATELY 12.50PM, I CONTACTED KIA CORPORATE AND FILED A COMPLAINT AND I WAS INFORMED WHEN I GAVE MY STATEMENT OVER THE PHONE THAT THERE WAS AN ' OPEN CAMPAIGN PI 1802 ECU UPGRADE' AND AS ADVISED BY THE KIA CUSTOMER SERVICE REP THAT HE WILL BE FORWARDING MY COMPLAINT TO A THE NATIONAL DEPT AND THEY WILL GET BACK TO ME. A KIA REP ASHLEY CONTACTED ME AND ADVISED KIA ENGINEERS WILL LIKE TO INVESTIGATE WHAT HAPPENED. AFTER 3 WEEKS OF WAITING, THE REP CONTACTED ME STATING THEY WILL LIKE TO PAY OFF REMAINING BAL ON MY CAR, AND PERSONAL ITEMS. THEY WILL NOT HELP ME WITH GETTING ANOTHER CAR AND I DECLINED BECAUSE I LOST EVERYTHING AND INCURRED A GREATER DAMAGE. THEN THE KIA REP WROTE ME STATING THAT THEY ILL NO LONGER PURSUE INVESTIGATING SINCE I REFUSED ACCEPTING $1001 MY LEFT OVER BALANCE OWED TO THE LENDER. I AM VERY DISAPPOINTED ON HOW KIA HAS TREATED ME LEAVING ME HANGING AFTER SUCH A GREAT LOSS. I AM SEEKING LEGAL ACTIONS SINCE KIA HAS REFUSED TO COME TO A SUITABLE RESOLUTION.

Additional Notes:

ON 1/12/2020, I WAS DRIVING MY CAR 2016 KIA OPTIMA FROM ALPHARETTA TO DECATUR TO ATTEND CHURCH. I PULLED INTO THE PARKING LOT OF THE CHURCH AND PARKED. A FEW SECONDS AFTER I PARKED, I BEGAN SEEING LOTS OF SMOKE COMING FROM THE RIGHT PASSENGER SIDE OF THE CAR. THE POLICE MEN WHO WERE IN THE PARKING LOT DIRECTING TRAFFIC ASKED ME TO GET OUT OF THE CAR QUICKLY AND BEGAN ATTEMPTING TO QUENCH THE FIRE WITH A FIRE EXTINGUISHER. SHORTLY AFTER, THE DEKALB FIRE DEPT ARRIVED AND FOUGHT TO PUT OUT AND CONTAIN THE FIRE. IT WAS THEN TOWED TO THE TOW YARD. I CONTACTED MY INSURANCE COMPANY RIGHT AWAY AND AFTER A FEW DAYS OF INVESTIGATION, UNFORTUNATELY, MY CAR WAS DEEMED A TOTAL LOSS. NEXT DAY, I CHECKED MY VIN # TO SEE IF THERE ARE ANY RECALLS BY KIA THAT I WAS NOT AWARE OF, BUT THE RESULTS CAME BACK SAYING 'NO RECORDS' AND '0 RECALLS FOUND'. ON 1/15/2020 AT APPROXIMATELY 12.50PM, I CONTACTED KIA CORPORATE AND FILED A COMPLAINT AND I WAS INFORMED WHEN I GAVE MY STATEMENT OVER THE PHONE THAT THERE WAS AN ' OPEN CAMPAIGN PI 1802 ECU UPGRADE' AND AS ADVISED BY THE KIA CUSTOMER SERVICE REP THAT HE WILL BE FORWARDING MY COMPLAINT TO A THE NATIONAL DEPT AND THEY WILL GET BACK TO ME. A KIA REP ASHLEY CONTACTED ME AND ADVISED KIA ENGINEERS WILL LIKE TO INVESTIGATE WHAT HAPPENED. AFTER 3 WEEKS OF WAITING, THE REP CONTACTED ME STATING THEY WILL LIKE TO PAY OFF REMAINING BAL ON MY CAR, AND PERSONAL ITEMS. THEY WILL NOT HELP ME WITH GETTING ANOTHER CAR AND I DECLINED BECAUSE I LOST EVERYTHING AND INCURRED A GREATER DAMAGE. THEN THE KIA REP WROTE ME STATING THAT THEY ILL NO LONGER PURSUE INVESTIGATING SINCE I REFUSED ACCEPTING $1001 MY LEFT OVER BALANCE OWED TO THE LENDER. I AM VERY DISAPPOINTED ON HOW KIA HAS TREATED ME LEAVING ME HANGING AFTER SUCH A GREAT LOSS. I AM SEEKING LEGAL ACTIONS SINCE KIA HAS REFUSED TO COME TO A SUITABLE RESOLUTION.

Manufacturer: KIA
Mfg Campaign: 11309450
Notice Date: Feb 16, 2020
Recall Date: Feb 16, 2020
Kia America, Inc.
Campaign: 11309141 Other
Feb 14, 2020
Defect Description:

ENGINE

Potential Consequences:

EXCESSIVE OIL USAGE. USING TWO QUARTS OF OIL IN A WEEK. NO LEAKS AT ALL, ANYWHERE.

Corrective Action:

EXCESSIVE OIL USAGE. USING TWO QUARTS OF OIL IN A WEEK. NO LEAKS AT ALL, ANYWHERE.

Additional Notes:

EXCESSIVE OIL USAGE. USING TWO QUARTS OF OIL IN A WEEK. NO LEAKS AT ALL, ANYWHERE.

Manufacturer: KIA
Mfg Campaign: 11309141
Notice Date: Feb 14, 2020
Recall Date: Feb 14, 2020
Kia America, Inc.
Campaign: 11309290 Other
Feb 14, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I AM HAVING AN ISSUE WITH THE SECOND WINDOW MOTOR ON THIS VEHICLE. FROM READING REVIEWS, IT'S A COMMON PROBLEM.

Corrective Action:

I AM HAVING AN ISSUE WITH THE SECOND WINDOW MOTOR ON THIS VEHICLE. FROM READING REVIEWS, IT'S A COMMON PROBLEM.

Additional Notes:

I AM HAVING AN ISSUE WITH THE SECOND WINDOW MOTOR ON THIS VEHICLE. FROM READING REVIEWS, IT'S A COMMON PROBLEM.

Manufacturer: KIA
Mfg Campaign: 11309290
Notice Date: Feb 14, 2020
Recall Date: Feb 14, 2020
Kia America, Inc.
Campaign: 11307858 Other
Feb 8, 2020
Defect Description:

ENGINE

Potential Consequences:

MY DAUGHTERS 2016 KIA OPTIMA IS SHUTTING OFF WHILE DRIVING. SOMETIMES IT RESTARTS AFTER SHUTTING DOWN. SOMETIMES SHE HAS TO HURRY AND PUT IN NEUTRAL AND RESTART AS CARS BEHIND ME DON'T KNOW THE CAR HAS SHUT OFF. SHE FEELS VERY UNSAFE AND IS AFRAID SOMEONE IS GOING TO RUN INTO HER. TOOK IT TO KIA DEALER AND THEY RAN CODES BUT NOTHING CAME UP AND THEY COULDN'T GET IT TO DUPLICATE. HAPPENED TWO MORE TIMES, TOOK IT IN THEY RAN CODES WITH NO RESULTS AND UPDATED THE 1802 SOFTWARE. ONE DAY LATER IT SHUT OFF AGAIN WHILE AT A STOP LIGHT. NOT ALWAYS AT A STOP LIGHT SOMETIMES DRIVING 45 MPH OR TURNING A CORNER. THIS ISSUE SEEMS TO AFFECT MANY DIFFERENT KIAS VEHICLES ON INTERNET BUT THERE IS NOTHING LISTED BY ANYONE THAT HAS FIXED THE PROBLEM. AGAIN MY DAUGHTER FEELS UNSAFE AND DOESN'T WANT TO DRIVE THE CAR TILL IT IS FIXED. THIS PROBLEM HAS HAPPENED ABOUT 7 TIMES. I AM SHOWING THE LATEST DATE BELOW.

Corrective Action:

MY DAUGHTERS 2016 KIA OPTIMA IS SHUTTING OFF WHILE DRIVING. SOMETIMES IT RESTARTS AFTER SHUTTING DOWN. SOMETIMES SHE HAS TO HURRY AND PUT IN NEUTRAL AND RESTART AS CARS BEHIND ME DON'T KNOW THE CAR HAS SHUT OFF. SHE FEELS VERY UNSAFE AND IS AFRAID SOMEONE IS GOING TO RUN INTO HER. TOOK IT TO KIA DEALER AND THEY RAN CODES BUT NOTHING CAME UP AND THEY COULDN'T GET IT TO DUPLICATE. HAPPENED TWO MORE TIMES, TOOK IT IN THEY RAN CODES WITH NO RESULTS AND UPDATED THE 1802 SOFTWARE. ONE DAY LATER IT SHUT OFF AGAIN WHILE AT A STOP LIGHT. NOT ALWAYS AT A STOP LIGHT SOMETIMES DRIVING 45 MPH OR TURNING A CORNER. THIS ISSUE SEEMS TO AFFECT MANY DIFFERENT KIAS VEHICLES ON INTERNET BUT THERE IS NOTHING LISTED BY ANYONE THAT HAS FIXED THE PROBLEM. AGAIN MY DAUGHTER FEELS UNSAFE AND DOESN'T WANT TO DRIVE THE CAR TILL IT IS FIXED. THIS PROBLEM HAS HAPPENED ABOUT 7 TIMES. I AM SHOWING THE LATEST DATE BELOW.

Additional Notes:

MY DAUGHTERS 2016 KIA OPTIMA IS SHUTTING OFF WHILE DRIVING. SOMETIMES IT RESTARTS AFTER SHUTTING DOWN. SOMETIMES SHE HAS TO HURRY AND PUT IN NEUTRAL AND RESTART AS CARS BEHIND ME DON'T KNOW THE CAR HAS SHUT OFF. SHE FEELS VERY UNSAFE AND IS AFRAID SOMEONE IS GOING TO RUN INTO HER. TOOK IT TO KIA DEALER AND THEY RAN CODES BUT NOTHING CAME UP AND THEY COULDN'T GET IT TO DUPLICATE. HAPPENED TWO MORE TIMES, TOOK IT IN THEY RAN CODES WITH NO RESULTS AND UPDATED THE 1802 SOFTWARE. ONE DAY LATER IT SHUT OFF AGAIN WHILE AT A STOP LIGHT. NOT ALWAYS AT A STOP LIGHT SOMETIMES DRIVING 45 MPH OR TURNING A CORNER. THIS ISSUE SEEMS TO AFFECT MANY DIFFERENT KIAS VEHICLES ON INTERNET BUT THERE IS NOTHING LISTED BY ANYONE THAT HAS FIXED THE PROBLEM. AGAIN MY DAUGHTER FEELS UNSAFE AND DOESN'T WANT TO DRIVE THE CAR TILL IT IS FIXED. THIS PROBLEM HAS HAPPENED ABOUT 7 TIMES. I AM SHOWING THE LATEST DATE BELOW.

Manufacturer: KIA
Mfg Campaign: 11307858
Notice Date: Feb 8, 2020
Recall Date: Feb 8, 2020
Kia America, Inc.
Campaign: 11300398 Other
Jan 20, 2020
Defect Description:

STEERING

Potential Consequences:

STEERING WHEEL LOCKED CAUSING VEHICLE TO HIT CURB AND DAMAGE WHEEL WELL. VEH POSSIBLY WILL NEED NEW RIM.

Corrective Action:

STEERING WHEEL LOCKED CAUSING VEHICLE TO HIT CURB AND DAMAGE WHEEL WELL. VEH POSSIBLY WILL NEED NEW RIM.

Additional Notes:

STEERING WHEEL LOCKED CAUSING VEHICLE TO HIT CURB AND DAMAGE WHEEL WELL. VEH POSSIBLY WILL NEED NEW RIM.

Manufacturer: KIA
Mfg Campaign: 11300398
Notice Date: Jan 20, 2020
Recall Date: Jan 20, 2020
Kia America, Inc.
Campaign: 11300174 Other
Jan 17, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

I WAS DRIVING IN THE EVENING AT 25-30MPH ON A CITY STREET. THERE WERE NO PARKED CARS, NO ONCOMING TRAFFIC, NO PEDESTRIANS OR BICYCLES FOR THREE BLOCKS AHEAD OF ME. WITHOUT ANY FORWARD COLLISION WARNING OR ROAD HAZARD, MY CAR'S AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM INITIATED AND APPLIED FULL BRAKING FORCE TO MY CAR FOR NO REASON. THE CAR BEEPED CONTINUOUSLY AND FLASHED A RED "EMERGENCY BRAKING" NOTIFICATION IN THE DASH CONSOLE. THE VEHICLE ANTI-LOCKING BRAKING SYSTEM ENGAGED IN RESPONSE TO THE APPLIED BRAKING FROM THE AEB. I WAS UNABLE TO CONTROL OR STOP THE BRAKING DURING THE EVENT. ONCE THE CAR WAS FULLY STOPPED, THE RED DASH NOTIFICATION STOPPED, THE BEEPING STOPPED AND I WAS ABLE TO MOVE MY CAR TO THE SIDE OF THE ROAD SO TRAFFIC BEHIND ME COULD PROCEED.

Corrective Action:

I WAS DRIVING IN THE EVENING AT 25-30MPH ON A CITY STREET. THERE WERE NO PARKED CARS, NO ONCOMING TRAFFIC, NO PEDESTRIANS OR BICYCLES FOR THREE BLOCKS AHEAD OF ME. WITHOUT ANY FORWARD COLLISION WARNING OR ROAD HAZARD, MY CAR'S AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM INITIATED AND APPLIED FULL BRAKING FORCE TO MY CAR FOR NO REASON. THE CAR BEEPED CONTINUOUSLY AND FLASHED A RED "EMERGENCY BRAKING" NOTIFICATION IN THE DASH CONSOLE. THE VEHICLE ANTI-LOCKING BRAKING SYSTEM ENGAGED IN RESPONSE TO THE APPLIED BRAKING FROM THE AEB. I WAS UNABLE TO CONTROL OR STOP THE BRAKING DURING THE EVENT. ONCE THE CAR WAS FULLY STOPPED, THE RED DASH NOTIFICATION STOPPED, THE BEEPING STOPPED AND I WAS ABLE TO MOVE MY CAR TO THE SIDE OF THE ROAD SO TRAFFIC BEHIND ME COULD PROCEED.

Additional Notes:

I WAS DRIVING IN THE EVENING AT 25-30MPH ON A CITY STREET. THERE WERE NO PARKED CARS, NO ONCOMING TRAFFIC, NO PEDESTRIANS OR BICYCLES FOR THREE BLOCKS AHEAD OF ME. WITHOUT ANY FORWARD COLLISION WARNING OR ROAD HAZARD, MY CAR'S AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM INITIATED AND APPLIED FULL BRAKING FORCE TO MY CAR FOR NO REASON. THE CAR BEEPED CONTINUOUSLY AND FLASHED A RED "EMERGENCY BRAKING" NOTIFICATION IN THE DASH CONSOLE. THE VEHICLE ANTI-LOCKING BRAKING SYSTEM ENGAGED IN RESPONSE TO THE APPLIED BRAKING FROM THE AEB. I WAS UNABLE TO CONTROL OR STOP THE BRAKING DURING THE EVENT. ONCE THE CAR WAS FULLY STOPPED, THE RED DASH NOTIFICATION STOPPED, THE BEEPING STOPPED AND I WAS ABLE TO MOVE MY CAR TO THE SIDE OF THE ROAD SO TRAFFIC BEHIND ME COULD PROCEED.

Manufacturer: KIA
Mfg Campaign: 11300174
Notice Date: Jan 17, 2020
Recall Date: Jan 17, 2020
Kia America, Inc.
Campaign: 11300174 Other
Jan 17, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I WAS DRIVING IN THE EVENING AT 25-30MPH ON A CITY STREET. THERE WERE NO PARKED CARS, NO ONCOMING TRAFFIC, NO PEDESTRIANS OR BICYCLES FOR THREE BLOCKS AHEAD OF ME. WITHOUT ANY FORWARD COLLISION WARNING OR ROAD HAZARD, MY CAR'S AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM INITIATED AND APPLIED FULL BRAKING FORCE TO MY CAR FOR NO REASON. THE CAR BEEPED CONTINUOUSLY AND FLASHED A RED "EMERGENCY BRAKING" NOTIFICATION IN THE DASH CONSOLE. THE VEHICLE ANTI-LOCKING BRAKING SYSTEM ENGAGED IN RESPONSE TO THE APPLIED BRAKING FROM THE AEB. I WAS UNABLE TO CONTROL OR STOP THE BRAKING DURING THE EVENT. ONCE THE CAR WAS FULLY STOPPED, THE RED DASH NOTIFICATION STOPPED, THE BEEPING STOPPED AND I WAS ABLE TO MOVE MY CAR TO THE SIDE OF THE ROAD SO TRAFFIC BEHIND ME COULD PROCEED.

Corrective Action:

I WAS DRIVING IN THE EVENING AT 25-30MPH ON A CITY STREET. THERE WERE NO PARKED CARS, NO ONCOMING TRAFFIC, NO PEDESTRIANS OR BICYCLES FOR THREE BLOCKS AHEAD OF ME. WITHOUT ANY FORWARD COLLISION WARNING OR ROAD HAZARD, MY CAR'S AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM INITIATED AND APPLIED FULL BRAKING FORCE TO MY CAR FOR NO REASON. THE CAR BEEPED CONTINUOUSLY AND FLASHED A RED "EMERGENCY BRAKING" NOTIFICATION IN THE DASH CONSOLE. THE VEHICLE ANTI-LOCKING BRAKING SYSTEM ENGAGED IN RESPONSE TO THE APPLIED BRAKING FROM THE AEB. I WAS UNABLE TO CONTROL OR STOP THE BRAKING DURING THE EVENT. ONCE THE CAR WAS FULLY STOPPED, THE RED DASH NOTIFICATION STOPPED, THE BEEPING STOPPED AND I WAS ABLE TO MOVE MY CAR TO THE SIDE OF THE ROAD SO TRAFFIC BEHIND ME COULD PROCEED.

Additional Notes:

I WAS DRIVING IN THE EVENING AT 25-30MPH ON A CITY STREET. THERE WERE NO PARKED CARS, NO ONCOMING TRAFFIC, NO PEDESTRIANS OR BICYCLES FOR THREE BLOCKS AHEAD OF ME. WITHOUT ANY FORWARD COLLISION WARNING OR ROAD HAZARD, MY CAR'S AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM INITIATED AND APPLIED FULL BRAKING FORCE TO MY CAR FOR NO REASON. THE CAR BEEPED CONTINUOUSLY AND FLASHED A RED "EMERGENCY BRAKING" NOTIFICATION IN THE DASH CONSOLE. THE VEHICLE ANTI-LOCKING BRAKING SYSTEM ENGAGED IN RESPONSE TO THE APPLIED BRAKING FROM THE AEB. I WAS UNABLE TO CONTROL OR STOP THE BRAKING DURING THE EVENT. ONCE THE CAR WAS FULLY STOPPED, THE RED DASH NOTIFICATION STOPPED, THE BEEPING STOPPED AND I WAS ABLE TO MOVE MY CAR TO THE SIDE OF THE ROAD SO TRAFFIC BEHIND ME COULD PROCEED.

Manufacturer: KIA
Mfg Campaign: 11300174
Notice Date: Jan 17, 2020
Recall Date: Jan 17, 2020
Kia America, Inc.
Campaign: 11298501 Other
Jan 10, 2020
Defect Description:

AIR BAGS

Potential Consequences:

I WAS GOING WEST ON 210 IN REDLANDS, CALIFORNIA APPROXIMATELY AT 6:15 P.M. WHEN I WAS REAR ENDED BY A 2015 TOYOTA CAMRY. HIS RIGHT FRONT FENDER RAN INTO MY LEFT BACK FENDER CAUSING ME TO SPEND AND SETTLE ON THE LEFT SHOULDER OF THE FREEWAY. THE SIDE DRIVER AIR BAG DEPLOYED THE STEERING WHEEL AIRBAG DID NOT. MY CAR WAS TOTALED.

Corrective Action:

I WAS GOING WEST ON 210 IN REDLANDS, CALIFORNIA APPROXIMATELY AT 6:15 P.M. WHEN I WAS REAR ENDED BY A 2015 TOYOTA CAMRY. HIS RIGHT FRONT FENDER RAN INTO MY LEFT BACK FENDER CAUSING ME TO SPEND AND SETTLE ON THE LEFT SHOULDER OF THE FREEWAY. THE SIDE DRIVER AIR BAG DEPLOYED THE STEERING WHEEL AIRBAG DID NOT. MY CAR WAS TOTALED.

Additional Notes:

I WAS GOING WEST ON 210 IN REDLANDS, CALIFORNIA APPROXIMATELY AT 6:15 P.M. WHEN I WAS REAR ENDED BY A 2015 TOYOTA CAMRY. HIS RIGHT FRONT FENDER RAN INTO MY LEFT BACK FENDER CAUSING ME TO SPEND AND SETTLE ON THE LEFT SHOULDER OF THE FREEWAY. THE SIDE DRIVER AIR BAG DEPLOYED THE STEERING WHEEL AIRBAG DID NOT. MY CAR WAS TOTALED.

Manufacturer: KIA
Mfg Campaign: 11298501
Notice Date: Jan 10, 2020
Recall Date: Jan 10, 2020
Kia America, Inc.
Campaign: 11298204 Other
Jan 9, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

MY DRIVER SIDE AXLE IS CLICKING AND POP WHEN I TURN AND THERE IS NO WAY THAT HAS BEEN TAKEN CARE OF AND IT CLEARLY STATES ON THIS SITE THAT ALL ARE RECALLS ON THE MODEL IS THERE ANYWAY THE RECALLS AN BE DONE NOW I BOUGHT THIS CALL AT 2018 PREOWNED WITH 38000 OR MORE MILES ON IT IT NOW HAS 82000 MILES ON IT AND IF A RECALL HAS NOT ENDED DONE WHY CAN'T THEY DO THEM NOW AND I DON'T FEEL THESE VEHICLE IS SAFE FOR ME TO BE IN AND I'M DISABLED!!! I WANTED TO SEE IF YOU ALL CAN HELP WITH THESE ISSUES WITH THE ENGINE AS WELL!!!ALL RECALLS ON THIS MODEL

Corrective Action:

MY DRIVER SIDE AXLE IS CLICKING AND POP WHEN I TURN AND THERE IS NO WAY THAT HAS BEEN TAKEN CARE OF AND IT CLEARLY STATES ON THIS SITE THAT ALL ARE RECALLS ON THE MODEL IS THERE ANYWAY THE RECALLS AN BE DONE NOW I BOUGHT THIS CALL AT 2018 PREOWNED WITH 38000 OR MORE MILES ON IT IT NOW HAS 82000 MILES ON IT AND IF A RECALL HAS NOT ENDED DONE WHY CAN'T THEY DO THEM NOW AND I DON'T FEEL THESE VEHICLE IS SAFE FOR ME TO BE IN AND I'M DISABLED!!! I WANTED TO SEE IF YOU ALL CAN HELP WITH THESE ISSUES WITH THE ENGINE AS WELL!!!ALL RECALLS ON THIS MODEL

Additional Notes:

MY DRIVER SIDE AXLE IS CLICKING AND POP WHEN I TURN AND THERE IS NO WAY THAT HAS BEEN TAKEN CARE OF AND IT CLEARLY STATES ON THIS SITE THAT ALL ARE RECALLS ON THE MODEL IS THERE ANYWAY THE RECALLS AN BE DONE NOW I BOUGHT THIS CALL AT 2018 PREOWNED WITH 38000 OR MORE MILES ON IT IT NOW HAS 82000 MILES ON IT AND IF A RECALL HAS NOT ENDED DONE WHY CAN'T THEY DO THEM NOW AND I DON'T FEEL THESE VEHICLE IS SAFE FOR ME TO BE IN AND I'M DISABLED!!! I WANTED TO SEE IF YOU ALL CAN HELP WITH THESE ISSUES WITH THE ENGINE AS WELL!!!ALL RECALLS ON THIS MODEL

Manufacturer: KIA
Mfg Campaign: 11298204
Notice Date: Jan 9, 2020
Recall Date: Jan 9, 2020
Kia America, Inc.
Campaign: 11292531 Other
Jan 2, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE LOST FORWARD MOMENTUM WITHOUT WARNING. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO RICK CASE KIA (3190 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1590) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER LEAVING THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE TUBE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE LOST FORWARD MOMENTUM WITHOUT WARNING. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO RICK CASE KIA (3190 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1590) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER LEAVING THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE TUBE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE LOST FORWARD MOMENTUM WITHOUT WARNING. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO RICK CASE KIA (3190 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1590) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER LEAVING THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE TUBE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Manufacturer: KIA
Mfg Campaign: 11292531
Notice Date: Jan 2, 2020
Recall Date: Jan 2, 2020
Kia America, Inc.
Campaign: 11292234 Other
Dec 31, 2019
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

WHILE DRIVING THE CAR THE FUEL CONSUMPTION IN THE MOTOR WOULD BOG THE ENGINE DOWN TO WHERE IT WOULD BARELY GO OVER 40 MPH ON THE HIGHWAY. AT THIS TIME THE ENGINE TROUBLE INDICATOR LIGHT WOULD COME ON AND NOT GO OFF. I IMMEDIATELY TOOK IT TO THE LOCAL KIA DEALERSHIP IN MT. HOPE, WV.. THE MECHANIC CHANGED OUT THE SENSOR THAT SHOWED UP ON HIS METER AND THE ENGINE SEEMED TO DO GOOD WHILE IN THE SHOP BUT WHEN THEY BACKED IT OUT OF THE SHOP BAY, ANOTHER SENSOR LIGHR CAME ON. WE HAD ALREADY PAID THE DEALERSHIP $206, THEY WOULD NOT RETURN OUR MONEY

Corrective Action:

WHILE DRIVING THE CAR THE FUEL CONSUMPTION IN THE MOTOR WOULD BOG THE ENGINE DOWN TO WHERE IT WOULD BARELY GO OVER 40 MPH ON THE HIGHWAY. AT THIS TIME THE ENGINE TROUBLE INDICATOR LIGHT WOULD COME ON AND NOT GO OFF. I IMMEDIATELY TOOK IT TO THE LOCAL KIA DEALERSHIP IN MT. HOPE, WV.. THE MECHANIC CHANGED OUT THE SENSOR THAT SHOWED UP ON HIS METER AND THE ENGINE SEEMED TO DO GOOD WHILE IN THE SHOP BUT WHEN THEY BACKED IT OUT OF THE SHOP BAY, ANOTHER SENSOR LIGHR CAME ON. WE HAD ALREADY PAID THE DEALERSHIP $206, THEY WOULD NOT RETURN OUR MONEY

Additional Notes:

WHILE DRIVING THE CAR THE FUEL CONSUMPTION IN THE MOTOR WOULD BOG THE ENGINE DOWN TO WHERE IT WOULD BARELY GO OVER 40 MPH ON THE HIGHWAY. AT THIS TIME THE ENGINE TROUBLE INDICATOR LIGHT WOULD COME ON AND NOT GO OFF. I IMMEDIATELY TOOK IT TO THE LOCAL KIA DEALERSHIP IN MT. HOPE, WV.. THE MECHANIC CHANGED OUT THE SENSOR THAT SHOWED UP ON HIS METER AND THE ENGINE SEEMED TO DO GOOD WHILE IN THE SHOP BUT WHEN THEY BACKED IT OUT OF THE SHOP BAY, ANOTHER SENSOR LIGHR CAME ON. WE HAD ALREADY PAID THE DEALERSHIP $206, THEY WOULD NOT RETURN OUR MONEY

Manufacturer: KIA
Mfg Campaign: 11292234
Notice Date: Dec 31, 2019
Recall Date: Dec 31, 2019
Kia America, Inc.
Campaign: 11292234 Other
Dec 31, 2019
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

WHILE DRIVING THE CAR THE FUEL CONSUMPTION IN THE MOTOR WOULD BOG THE ENGINE DOWN TO WHERE IT WOULD BARELY GO OVER 40 MPH ON THE HIGHWAY. AT THIS TIME THE ENGINE TROUBLE INDICATOR LIGHT WOULD COME ON AND NOT GO OFF. I IMMEDIATELY TOOK IT TO THE LOCAL KIA DEALERSHIP IN MT. HOPE, WV.. THE MECHANIC CHANGED OUT THE SENSOR THAT SHOWED UP ON HIS METER AND THE ENGINE SEEMED TO DO GOOD WHILE IN THE SHOP BUT WHEN THEY BACKED IT OUT OF THE SHOP BAY, ANOTHER SENSOR LIGHR CAME ON. WE HAD ALREADY PAID THE DEALERSHIP $206, THEY WOULD NOT RETURN OUR MONEY

Corrective Action:

WHILE DRIVING THE CAR THE FUEL CONSUMPTION IN THE MOTOR WOULD BOG THE ENGINE DOWN TO WHERE IT WOULD BARELY GO OVER 40 MPH ON THE HIGHWAY. AT THIS TIME THE ENGINE TROUBLE INDICATOR LIGHT WOULD COME ON AND NOT GO OFF. I IMMEDIATELY TOOK IT TO THE LOCAL KIA DEALERSHIP IN MT. HOPE, WV.. THE MECHANIC CHANGED OUT THE SENSOR THAT SHOWED UP ON HIS METER AND THE ENGINE SEEMED TO DO GOOD WHILE IN THE SHOP BUT WHEN THEY BACKED IT OUT OF THE SHOP BAY, ANOTHER SENSOR LIGHR CAME ON. WE HAD ALREADY PAID THE DEALERSHIP $206, THEY WOULD NOT RETURN OUR MONEY

Additional Notes:

WHILE DRIVING THE CAR THE FUEL CONSUMPTION IN THE MOTOR WOULD BOG THE ENGINE DOWN TO WHERE IT WOULD BARELY GO OVER 40 MPH ON THE HIGHWAY. AT THIS TIME THE ENGINE TROUBLE INDICATOR LIGHT WOULD COME ON AND NOT GO OFF. I IMMEDIATELY TOOK IT TO THE LOCAL KIA DEALERSHIP IN MT. HOPE, WV.. THE MECHANIC CHANGED OUT THE SENSOR THAT SHOWED UP ON HIS METER AND THE ENGINE SEEMED TO DO GOOD WHILE IN THE SHOP BUT WHEN THEY BACKED IT OUT OF THE SHOP BAY, ANOTHER SENSOR LIGHR CAME ON. WE HAD ALREADY PAID THE DEALERSHIP $206, THEY WOULD NOT RETURN OUR MONEY

Manufacturer: KIA
Mfg Campaign: 11292234
Notice Date: Dec 31, 2019
Recall Date: Dec 31, 2019
Kia America, Inc.
Campaign: 11292234 Other
Dec 31, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

WHILE DRIVING THE CAR THE FUEL CONSUMPTION IN THE MOTOR WOULD BOG THE ENGINE DOWN TO WHERE IT WOULD BARELY GO OVER 40 MPH ON THE HIGHWAY. AT THIS TIME THE ENGINE TROUBLE INDICATOR LIGHT WOULD COME ON AND NOT GO OFF. I IMMEDIATELY TOOK IT TO THE LOCAL KIA DEALERSHIP IN MT. HOPE, WV.. THE MECHANIC CHANGED OUT THE SENSOR THAT SHOWED UP ON HIS METER AND THE ENGINE SEEMED TO DO GOOD WHILE IN THE SHOP BUT WHEN THEY BACKED IT OUT OF THE SHOP BAY, ANOTHER SENSOR LIGHR CAME ON. WE HAD ALREADY PAID THE DEALERSHIP $206, THEY WOULD NOT RETURN OUR MONEY

Corrective Action:

WHILE DRIVING THE CAR THE FUEL CONSUMPTION IN THE MOTOR WOULD BOG THE ENGINE DOWN TO WHERE IT WOULD BARELY GO OVER 40 MPH ON THE HIGHWAY. AT THIS TIME THE ENGINE TROUBLE INDICATOR LIGHT WOULD COME ON AND NOT GO OFF. I IMMEDIATELY TOOK IT TO THE LOCAL KIA DEALERSHIP IN MT. HOPE, WV.. THE MECHANIC CHANGED OUT THE SENSOR THAT SHOWED UP ON HIS METER AND THE ENGINE SEEMED TO DO GOOD WHILE IN THE SHOP BUT WHEN THEY BACKED IT OUT OF THE SHOP BAY, ANOTHER SENSOR LIGHR CAME ON. WE HAD ALREADY PAID THE DEALERSHIP $206, THEY WOULD NOT RETURN OUR MONEY

Additional Notes:

WHILE DRIVING THE CAR THE FUEL CONSUMPTION IN THE MOTOR WOULD BOG THE ENGINE DOWN TO WHERE IT WOULD BARELY GO OVER 40 MPH ON THE HIGHWAY. AT THIS TIME THE ENGINE TROUBLE INDICATOR LIGHT WOULD COME ON AND NOT GO OFF. I IMMEDIATELY TOOK IT TO THE LOCAL KIA DEALERSHIP IN MT. HOPE, WV.. THE MECHANIC CHANGED OUT THE SENSOR THAT SHOWED UP ON HIS METER AND THE ENGINE SEEMED TO DO GOOD WHILE IN THE SHOP BUT WHEN THEY BACKED IT OUT OF THE SHOP BAY, ANOTHER SENSOR LIGHR CAME ON. WE HAD ALREADY PAID THE DEALERSHIP $206, THEY WOULD NOT RETURN OUR MONEY

Manufacturer: KIA
Mfg Campaign: 11292234
Notice Date: Dec 31, 2019
Recall Date: Dec 31, 2019
Kia America, Inc.
Campaign: 11290817 Other
Dec 23, 2019
Defect Description:

STRUCTURE:BODY

Potential Consequences:

THERE WAS A NEW VIBRATION SOUND WHEN WE STARTED DRIVING OUR CAR YESTERDAY. IT SOUNDED LIKE A PANEL WAS A LITTLE LOOSE OR SOMETHING. WITHIN 15 MINUTES OF DRIVING IT ON THE INTERSTATE WE HEARD AN EXPLOSION AND IT WAS THE SUNROOF BURSTING INTO PIECES. FREAKED US OUT WITH THE LOUD NOISE. WE

Corrective Action:

THERE WAS A NEW VIBRATION SOUND WHEN WE STARTED DRIVING OUR CAR YESTERDAY. IT SOUNDED LIKE A PANEL WAS A LITTLE LOOSE OR SOMETHING. WITHIN 15 MINUTES OF DRIVING IT ON THE INTERSTATE WE HEARD AN EXPLOSION AND IT WAS THE SUNROOF BURSTING INTO PIECES. FREAKED US OUT WITH THE LOUD NOISE. WE

Additional Notes:

THERE WAS A NEW VIBRATION SOUND WHEN WE STARTED DRIVING OUR CAR YESTERDAY. IT SOUNDED LIKE A PANEL WAS A LITTLE LOOSE OR SOMETHING. WITHIN 15 MINUTES OF DRIVING IT ON THE INTERSTATE WE HEARD AN EXPLOSION AND IT WAS THE SUNROOF BURSTING INTO PIECES. FREAKED US OUT WITH THE LOUD NOISE. WE

Manufacturer: KIA
Mfg Campaign: 11290817
Notice Date: Dec 23, 2019
Recall Date: Dec 23, 2019
Kia America, Inc.
Campaign: 11290817 Other
Dec 23, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THERE WAS A NEW VIBRATION SOUND WHEN WE STARTED DRIVING OUR CAR YESTERDAY. IT SOUNDED LIKE A PANEL WAS A LITTLE LOOSE OR SOMETHING. WITHIN 15 MINUTES OF DRIVING IT ON THE INTERSTATE WE HEARD AN EXPLOSION AND IT WAS THE SUNROOF BURSTING INTO PIECES. FREAKED US OUT WITH THE LOUD NOISE. WE

Corrective Action:

THERE WAS A NEW VIBRATION SOUND WHEN WE STARTED DRIVING OUR CAR YESTERDAY. IT SOUNDED LIKE A PANEL WAS A LITTLE LOOSE OR SOMETHING. WITHIN 15 MINUTES OF DRIVING IT ON THE INTERSTATE WE HEARD AN EXPLOSION AND IT WAS THE SUNROOF BURSTING INTO PIECES. FREAKED US OUT WITH THE LOUD NOISE. WE

Additional Notes:

THERE WAS A NEW VIBRATION SOUND WHEN WE STARTED DRIVING OUR CAR YESTERDAY. IT SOUNDED LIKE A PANEL WAS A LITTLE LOOSE OR SOMETHING. WITHIN 15 MINUTES OF DRIVING IT ON THE INTERSTATE WE HEARD AN EXPLOSION AND IT WAS THE SUNROOF BURSTING INTO PIECES. FREAKED US OUT WITH THE LOUD NOISE. WE

Manufacturer: KIA
Mfg Campaign: 11290817
Notice Date: Dec 23, 2019
Recall Date: Dec 23, 2019
Kia America, Inc.
Campaign: 11287902 Other
Dec 9, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT ALL FOUR WINDOW REGULATORS FAILED. THE CONTACT WAS UNABLE TO GET THE WINDOWS TO MOVE UPWARD AND CLOSE. THE CONTACT TOOK THE VEHICLE TO KIA DELRAY (LOCATED AT 2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, 561-637-5500) WHO STATED THAT THE WINDOW REGULATORS FAILED FOR ALL FOUR WINDOWS AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED AUTHORIZATION TO REPAIR THE REAR WINDOWS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13306734. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT ALL FOUR WINDOW REGULATORS FAILED. THE CONTACT WAS UNABLE TO GET THE WINDOWS TO MOVE UPWARD AND CLOSE. THE CONTACT TOOK THE VEHICLE TO KIA DELRAY (LOCATED AT 2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, 561-637-5500) WHO STATED THAT THE WINDOW REGULATORS FAILED FOR ALL FOUR WINDOWS AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED AUTHORIZATION TO REPAIR THE REAR WINDOWS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13306734. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT ALL FOUR WINDOW REGULATORS FAILED. THE CONTACT WAS UNABLE TO GET THE WINDOWS TO MOVE UPWARD AND CLOSE. THE CONTACT TOOK THE VEHICLE TO KIA DELRAY (LOCATED AT 2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, 561-637-5500) WHO STATED THAT THE WINDOW REGULATORS FAILED FOR ALL FOUR WINDOWS AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED AUTHORIZATION TO REPAIR THE REAR WINDOWS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13306734. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Manufacturer: KIA
Mfg Campaign: 11287902
Notice Date: Dec 9, 2019
Recall Date: Dec 9, 2019
Kia America, Inc.
Campaign: 11287902 Other
Dec 9, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT ALL FOUR WINDOW REGULATORS FAILED. THE CONTACT WAS UNABLE TO GET THE WINDOWS TO MOVE UPWARD AND CLOSE. THE CONTACT TOOK THE VEHICLE TO KIA DELRAY (LOCATED AT 2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, 561-637-5500) WHO STATED THAT THE WINDOW REGULATORS FAILED FOR ALL FOUR WINDOWS AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED AUTHORIZATION TO REPAIR THE REAR WINDOWS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13306734. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT ALL FOUR WINDOW REGULATORS FAILED. THE CONTACT WAS UNABLE TO GET THE WINDOWS TO MOVE UPWARD AND CLOSE. THE CONTACT TOOK THE VEHICLE TO KIA DELRAY (LOCATED AT 2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, 561-637-5500) WHO STATED THAT THE WINDOW REGULATORS FAILED FOR ALL FOUR WINDOWS AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED AUTHORIZATION TO REPAIR THE REAR WINDOWS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13306734. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT ALL FOUR WINDOW REGULATORS FAILED. THE CONTACT WAS UNABLE TO GET THE WINDOWS TO MOVE UPWARD AND CLOSE. THE CONTACT TOOK THE VEHICLE TO KIA DELRAY (LOCATED AT 2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, 561-637-5500) WHO STATED THAT THE WINDOW REGULATORS FAILED FOR ALL FOUR WINDOWS AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED AUTHORIZATION TO REPAIR THE REAR WINDOWS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13306734. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Manufacturer: KIA
Mfg Campaign: 11287902
Notice Date: Dec 9, 2019
Recall Date: Dec 9, 2019
Kia America, Inc.
Campaign: 11286250 Other
Dec 5, 2019
Defect Description:

ENGINE

Potential Consequences:

LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS

Corrective Action:

LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS

Additional Notes:

LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS

Manufacturer: KIA
Mfg Campaign: 11286250
Notice Date: Dec 5, 2019
Recall Date: Dec 5, 2019

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