Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS
Corrective Action:
LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS
Additional Notes:
LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS
Mfg Campaign: 11286250
Recall Date: Dec 5, 2019
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS
Corrective Action:
LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS
Additional Notes:
LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS
Mfg Campaign: 11286250
Recall Date: Dec 5, 2019
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS
Corrective Action:
LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS
Additional Notes:
LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS
Mfg Campaign: 11286250
Recall Date: Dec 5, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
P1326 ENGINE CODE CAME ON WHILE DRIVING 60MPH ON THE INTERSTATE. LUCKILY WAS IN FAR LEFT LANE WHEN ENGINE SHUT OFF AND WAS SAFELY ABLE TO GET OFF FREEWAY TO A NEARBY GAS STATION.
Corrective Action:
P1326 ENGINE CODE CAME ON WHILE DRIVING 60MPH ON THE INTERSTATE. LUCKILY WAS IN FAR LEFT LANE WHEN ENGINE SHUT OFF AND WAS SAFELY ABLE TO GET OFF FREEWAY TO A NEARBY GAS STATION.
Additional Notes:
P1326 ENGINE CODE CAME ON WHILE DRIVING 60MPH ON THE INTERSTATE. LUCKILY WAS IN FAR LEFT LANE WHEN ENGINE SHUT OFF AND WAS SAFELY ABLE TO GET OFF FREEWAY TO A NEARBY GAS STATION.
Mfg Campaign: 11283209
Recall Date: Dec 2, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
P1326 ENGINE CODE CAME ON WHILE DRIVING 60MPH ON THE INTERSTATE. LUCKILY WAS IN FAR LEFT LANE WHEN ENGINE SHUT OFF AND WAS SAFELY ABLE TO GET OFF FREEWAY TO A NEARBY GAS STATION.
Corrective Action:
P1326 ENGINE CODE CAME ON WHILE DRIVING 60MPH ON THE INTERSTATE. LUCKILY WAS IN FAR LEFT LANE WHEN ENGINE SHUT OFF AND WAS SAFELY ABLE TO GET OFF FREEWAY TO A NEARBY GAS STATION.
Additional Notes:
P1326 ENGINE CODE CAME ON WHILE DRIVING 60MPH ON THE INTERSTATE. LUCKILY WAS IN FAR LEFT LANE WHEN ENGINE SHUT OFF AND WAS SAFELY ABLE TO GET OFF FREEWAY TO A NEARBY GAS STATION.
Mfg Campaign: 11283209
Recall Date: Dec 2, 2019
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
P1326 ENGINE CODE CAME ON WHILE DRIVING 60MPH ON THE INTERSTATE. LUCKILY WAS IN FAR LEFT LANE WHEN ENGINE SHUT OFF AND WAS SAFELY ABLE TO GET OFF FREEWAY TO A NEARBY GAS STATION.
Corrective Action:
P1326 ENGINE CODE CAME ON WHILE DRIVING 60MPH ON THE INTERSTATE. LUCKILY WAS IN FAR LEFT LANE WHEN ENGINE SHUT OFF AND WAS SAFELY ABLE TO GET OFF FREEWAY TO A NEARBY GAS STATION.
Additional Notes:
P1326 ENGINE CODE CAME ON WHILE DRIVING 60MPH ON THE INTERSTATE. LUCKILY WAS IN FAR LEFT LANE WHEN ENGINE SHUT OFF AND WAS SAFELY ABLE TO GET OFF FREEWAY TO A NEARBY GAS STATION.
Mfg Campaign: 11283209
Recall Date: Dec 2, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
E - C V V T SEAL SEATING ISSUE. MY 2016 KIA OPTIMA IS GIVING AN OBD II ERROR CODE OF P0010 "A" CAMSHAFT POSITION ACTUATOR CIRCUIT. THIS CAUSES REDUCTION IN POWER DURING ACCELERATION, AND ELEVATES ENGINE IDLE SPEEDS TO 1200-1400 RPM. THIS ELEVATION IN ENGINE SPEED CAUSES THE CAR TO TRY TO MOVE FORWARD EVEN WHEN THE BRAKES ARE PRESSED IN STOP AND GO TRAFFIC. IN STOP AND GO TRAFFIC, THIS COULD EASILY LEAD TO VEHICLE CRASHING. THIS, I BELIEVE, SHOULD BE A PART OF RECALL INSTEAD OF A TECHNICAL SERVICE BULLETIN FROM THE MANUFACTURER. HYUNDAI AND KIA USE SAME ENGINE, AND HAS A TSB NUMBER 15-01-022-1, AND KIA HAS A TSB TO CHANGE THE MOTOR PLUG AND ECVVT COVER FOR IT. THEY ARE AWARE OF THIS ISSUE IN THEIR CAR, AND IT SHOULD BE A RECALL. WHEN THE CAR WAS IN MOTION FOR ME THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, I ALMOST HIT A CAR IN FRONT OF ME AS THE ENGINE DOES NOT GO BACK DOWN TO IDLE SPEEDS. THIS IS DANGEROUS.
Corrective Action:
E - C V V T SEAL SEATING ISSUE. MY 2016 KIA OPTIMA IS GIVING AN OBD II ERROR CODE OF P0010 "A" CAMSHAFT POSITION ACTUATOR CIRCUIT. THIS CAUSES REDUCTION IN POWER DURING ACCELERATION, AND ELEVATES ENGINE IDLE SPEEDS TO 1200-1400 RPM. THIS ELEVATION IN ENGINE SPEED CAUSES THE CAR TO TRY TO MOVE FORWARD EVEN WHEN THE BRAKES ARE PRESSED IN STOP AND GO TRAFFIC. IN STOP AND GO TRAFFIC, THIS COULD EASILY LEAD TO VEHICLE CRASHING. THIS, I BELIEVE, SHOULD BE A PART OF RECALL INSTEAD OF A TECHNICAL SERVICE BULLETIN FROM THE MANUFACTURER. HYUNDAI AND KIA USE SAME ENGINE, AND HAS A TSB NUMBER 15-01-022-1, AND KIA HAS A TSB TO CHANGE THE MOTOR PLUG AND ECVVT COVER FOR IT. THEY ARE AWARE OF THIS ISSUE IN THEIR CAR, AND IT SHOULD BE A RECALL. WHEN THE CAR WAS IN MOTION FOR ME THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, I ALMOST HIT A CAR IN FRONT OF ME AS THE ENGINE DOES NOT GO BACK DOWN TO IDLE SPEEDS. THIS IS DANGEROUS.
Additional Notes:
E - C V V T SEAL SEATING ISSUE. MY 2016 KIA OPTIMA IS GIVING AN OBD II ERROR CODE OF P0010 "A" CAMSHAFT POSITION ACTUATOR CIRCUIT. THIS CAUSES REDUCTION IN POWER DURING ACCELERATION, AND ELEVATES ENGINE IDLE SPEEDS TO 1200-1400 RPM. THIS ELEVATION IN ENGINE SPEED CAUSES THE CAR TO TRY TO MOVE FORWARD EVEN WHEN THE BRAKES ARE PRESSED IN STOP AND GO TRAFFIC. IN STOP AND GO TRAFFIC, THIS COULD EASILY LEAD TO VEHICLE CRASHING. THIS, I BELIEVE, SHOULD BE A PART OF RECALL INSTEAD OF A TECHNICAL SERVICE BULLETIN FROM THE MANUFACTURER. HYUNDAI AND KIA USE SAME ENGINE, AND HAS A TSB NUMBER 15-01-022-1, AND KIA HAS A TSB TO CHANGE THE MOTOR PLUG AND ECVVT COVER FOR IT. THEY ARE AWARE OF THIS ISSUE IN THEIR CAR, AND IT SHOULD BE A RECALL. WHEN THE CAR WAS IN MOTION FOR ME THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, I ALMOST HIT A CAR IN FRONT OF ME AS THE ENGINE DOES NOT GO BACK DOWN TO IDLE SPEEDS. THIS IS DANGEROUS.
Mfg Campaign: 11283015
Recall Date: Nov 30, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
E - C V V T SEAL SEATING ISSUE. MY 2016 KIA OPTIMA IS GIVING AN OBD II ERROR CODE OF P0010 "A" CAMSHAFT POSITION ACTUATOR CIRCUIT. THIS CAUSES REDUCTION IN POWER DURING ACCELERATION, AND ELEVATES ENGINE IDLE SPEEDS TO 1200-1400 RPM. THIS ELEVATION IN ENGINE SPEED CAUSES THE CAR TO TRY TO MOVE FORWARD EVEN WHEN THE BRAKES ARE PRESSED IN STOP AND GO TRAFFIC. IN STOP AND GO TRAFFIC, THIS COULD EASILY LEAD TO VEHICLE CRASHING. THIS, I BELIEVE, SHOULD BE A PART OF RECALL INSTEAD OF A TECHNICAL SERVICE BULLETIN FROM THE MANUFACTURER. HYUNDAI AND KIA USE SAME ENGINE, AND HAS A TSB NUMBER 15-01-022-1, AND KIA HAS A TSB TO CHANGE THE MOTOR PLUG AND ECVVT COVER FOR IT. THEY ARE AWARE OF THIS ISSUE IN THEIR CAR, AND IT SHOULD BE A RECALL. WHEN THE CAR WAS IN MOTION FOR ME THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, I ALMOST HIT A CAR IN FRONT OF ME AS THE ENGINE DOES NOT GO BACK DOWN TO IDLE SPEEDS. THIS IS DANGEROUS.
Corrective Action:
E - C V V T SEAL SEATING ISSUE. MY 2016 KIA OPTIMA IS GIVING AN OBD II ERROR CODE OF P0010 "A" CAMSHAFT POSITION ACTUATOR CIRCUIT. THIS CAUSES REDUCTION IN POWER DURING ACCELERATION, AND ELEVATES ENGINE IDLE SPEEDS TO 1200-1400 RPM. THIS ELEVATION IN ENGINE SPEED CAUSES THE CAR TO TRY TO MOVE FORWARD EVEN WHEN THE BRAKES ARE PRESSED IN STOP AND GO TRAFFIC. IN STOP AND GO TRAFFIC, THIS COULD EASILY LEAD TO VEHICLE CRASHING. THIS, I BELIEVE, SHOULD BE A PART OF RECALL INSTEAD OF A TECHNICAL SERVICE BULLETIN FROM THE MANUFACTURER. HYUNDAI AND KIA USE SAME ENGINE, AND HAS A TSB NUMBER 15-01-022-1, AND KIA HAS A TSB TO CHANGE THE MOTOR PLUG AND ECVVT COVER FOR IT. THEY ARE AWARE OF THIS ISSUE IN THEIR CAR, AND IT SHOULD BE A RECALL. WHEN THE CAR WAS IN MOTION FOR ME THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, I ALMOST HIT A CAR IN FRONT OF ME AS THE ENGINE DOES NOT GO BACK DOWN TO IDLE SPEEDS. THIS IS DANGEROUS.
Additional Notes:
E - C V V T SEAL SEATING ISSUE. MY 2016 KIA OPTIMA IS GIVING AN OBD II ERROR CODE OF P0010 "A" CAMSHAFT POSITION ACTUATOR CIRCUIT. THIS CAUSES REDUCTION IN POWER DURING ACCELERATION, AND ELEVATES ENGINE IDLE SPEEDS TO 1200-1400 RPM. THIS ELEVATION IN ENGINE SPEED CAUSES THE CAR TO TRY TO MOVE FORWARD EVEN WHEN THE BRAKES ARE PRESSED IN STOP AND GO TRAFFIC. IN STOP AND GO TRAFFIC, THIS COULD EASILY LEAD TO VEHICLE CRASHING. THIS, I BELIEVE, SHOULD BE A PART OF RECALL INSTEAD OF A TECHNICAL SERVICE BULLETIN FROM THE MANUFACTURER. HYUNDAI AND KIA USE SAME ENGINE, AND HAS A TSB NUMBER 15-01-022-1, AND KIA HAS A TSB TO CHANGE THE MOTOR PLUG AND ECVVT COVER FOR IT. THEY ARE AWARE OF THIS ISSUE IN THEIR CAR, AND IT SHOULD BE A RECALL. WHEN THE CAR WAS IN MOTION FOR ME THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, I ALMOST HIT A CAR IN FRONT OF ME AS THE ENGINE DOES NOT GO BACK DOWN TO IDLE SPEEDS. THIS IS DANGEROUS.
Mfg Campaign: 11283015
Recall Date: Nov 30, 2019
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
I HAVE HAD THE STEERING GO OUT MULTIPLE TIMES - REPORTED IT TO KIA WHERE I LEASE FROM AND A LOCAL SHOP. JUST HAPPENED AGAIN TODAY (11/25/19) - IT HAS HAPPENED AT LEAST 3 TIMES IN THE LAST YEAR - I HAVE HAD IT TOWED TO THE PLACE I LEASED FROM AS WELL. ALSO, TWICE NOW - WHILE DRIVING THE ENGINE SHUTS OFF. VERY SCARY. AS I STATED, I HAVE TAKEN IN AND THE KIA DEALERSHIPS SAY THAT THEY CANNOT NOT GET IT TO DUPLICATE, THEY TREAT ME AS I AM MAKING UP. NOW READING THAT IT DOES HAPPEN TO OTHERS, I THINK THIS IS AN ISSUE. I WILL NOT LEASE OR BUY ANOTHER KIA
Corrective Action:
I HAVE HAD THE STEERING GO OUT MULTIPLE TIMES - REPORTED IT TO KIA WHERE I LEASE FROM AND A LOCAL SHOP. JUST HAPPENED AGAIN TODAY (11/25/19) - IT HAS HAPPENED AT LEAST 3 TIMES IN THE LAST YEAR - I HAVE HAD IT TOWED TO THE PLACE I LEASED FROM AS WELL. ALSO, TWICE NOW - WHILE DRIVING THE ENGINE SHUTS OFF. VERY SCARY. AS I STATED, I HAVE TAKEN IN AND THE KIA DEALERSHIPS SAY THAT THEY CANNOT NOT GET IT TO DUPLICATE, THEY TREAT ME AS I AM MAKING UP. NOW READING THAT IT DOES HAPPEN TO OTHERS, I THINK THIS IS AN ISSUE. I WILL NOT LEASE OR BUY ANOTHER KIA
Additional Notes:
I HAVE HAD THE STEERING GO OUT MULTIPLE TIMES - REPORTED IT TO KIA WHERE I LEASE FROM AND A LOCAL SHOP. JUST HAPPENED AGAIN TODAY (11/25/19) - IT HAS HAPPENED AT LEAST 3 TIMES IN THE LAST YEAR - I HAVE HAD IT TOWED TO THE PLACE I LEASED FROM AS WELL. ALSO, TWICE NOW - WHILE DRIVING THE ENGINE SHUTS OFF. VERY SCARY. AS I STATED, I HAVE TAKEN IN AND THE KIA DEALERSHIPS SAY THAT THEY CANNOT NOT GET IT TO DUPLICATE, THEY TREAT ME AS I AM MAKING UP. NOW READING THAT IT DOES HAPPEN TO OTHERS, I THINK THIS IS AN ISSUE. I WILL NOT LEASE OR BUY ANOTHER KIA
Mfg Campaign: 11282335
Recall Date: Nov 25, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE HAD THE STEERING GO OUT MULTIPLE TIMES - REPORTED IT TO KIA WHERE I LEASE FROM AND A LOCAL SHOP. JUST HAPPENED AGAIN TODAY (11/25/19) - IT HAS HAPPENED AT LEAST 3 TIMES IN THE LAST YEAR - I HAVE HAD IT TOWED TO THE PLACE I LEASED FROM AS WELL. ALSO, TWICE NOW - WHILE DRIVING THE ENGINE SHUTS OFF. VERY SCARY. AS I STATED, I HAVE TAKEN IN AND THE KIA DEALERSHIPS SAY THAT THEY CANNOT NOT GET IT TO DUPLICATE, THEY TREAT ME AS I AM MAKING UP. NOW READING THAT IT DOES HAPPEN TO OTHERS, I THINK THIS IS AN ISSUE. I WILL NOT LEASE OR BUY ANOTHER KIA
Corrective Action:
I HAVE HAD THE STEERING GO OUT MULTIPLE TIMES - REPORTED IT TO KIA WHERE I LEASE FROM AND A LOCAL SHOP. JUST HAPPENED AGAIN TODAY (11/25/19) - IT HAS HAPPENED AT LEAST 3 TIMES IN THE LAST YEAR - I HAVE HAD IT TOWED TO THE PLACE I LEASED FROM AS WELL. ALSO, TWICE NOW - WHILE DRIVING THE ENGINE SHUTS OFF. VERY SCARY. AS I STATED, I HAVE TAKEN IN AND THE KIA DEALERSHIPS SAY THAT THEY CANNOT NOT GET IT TO DUPLICATE, THEY TREAT ME AS I AM MAKING UP. NOW READING THAT IT DOES HAPPEN TO OTHERS, I THINK THIS IS AN ISSUE. I WILL NOT LEASE OR BUY ANOTHER KIA
Additional Notes:
I HAVE HAD THE STEERING GO OUT MULTIPLE TIMES - REPORTED IT TO KIA WHERE I LEASE FROM AND A LOCAL SHOP. JUST HAPPENED AGAIN TODAY (11/25/19) - IT HAS HAPPENED AT LEAST 3 TIMES IN THE LAST YEAR - I HAVE HAD IT TOWED TO THE PLACE I LEASED FROM AS WELL. ALSO, TWICE NOW - WHILE DRIVING THE ENGINE SHUTS OFF. VERY SCARY. AS I STATED, I HAVE TAKEN IN AND THE KIA DEALERSHIPS SAY THAT THEY CANNOT NOT GET IT TO DUPLICATE, THEY TREAT ME AS I AM MAKING UP. NOW READING THAT IT DOES HAPPEN TO OTHERS, I THINK THIS IS AN ISSUE. I WILL NOT LEASE OR BUY ANOTHER KIA
Mfg Campaign: 11282335
Recall Date: Nov 25, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN FIRST TAKING OFF THE CAR FEELS LIKE THE BACK HAS TO CATCH UP WITH THE FRONT OF THE CAR ,,, TO ME IT SEEMS AS THE UNIVERSE JOINTS.
Corrective Action:
WHEN FIRST TAKING OFF THE CAR FEELS LIKE THE BACK HAS TO CATCH UP WITH THE FRONT OF THE CAR ,,, TO ME IT SEEMS AS THE UNIVERSE JOINTS.
Additional Notes:
WHEN FIRST TAKING OFF THE CAR FEELS LIKE THE BACK HAS TO CATCH UP WITH THE FRONT OF THE CAR ,,, TO ME IT SEEMS AS THE UNIVERSE JOINTS.
Mfg Campaign: 11280549
Recall Date: Nov 16, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WAS FINE, STOPPED AT A STOP LIGHT, ENGINE SHUT OFF WITHOUT WARNING, NO LIGHTS ON DASHBOARD, AND TURNED OFF.
Corrective Action:
VEHICLE WAS FINE, STOPPED AT A STOP LIGHT, ENGINE SHUT OFF WITHOUT WARNING, NO LIGHTS ON DASHBOARD, AND TURNED OFF.
Additional Notes:
VEHICLE WAS FINE, STOPPED AT A STOP LIGHT, ENGINE SHUT OFF WITHOUT WARNING, NO LIGHTS ON DASHBOARD, AND TURNED OFF.
Mfg Campaign: 11277583
Recall Date: Nov 1, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAD THE RECALL COMPLETED IN DEC 26, 2018 MARCH 2ND 2019 THE CAR WENT INTO LIMP MODE AND I FOLLOWED THE INSTRUCTION PER KIA MOTOR GROUP TO HAVE IT TOWED TO THE NEAREST KIA DEALER I WAS TOLD IT WAS A WIRING HARNESS 'KNOCK APRIL 19, 2019 I PICKED UP MY CAR ONLY TO GET IT A FEW MILES AND THEN RETURNED IT DUE TO THE CHECK ENGINE LIGHT STARTED BLINKING AGAIN AND IT WENT INTO LIMP MODE I WAS TOLD THEY HAD ORDERED THE WRONG WIRING HARNESS AND WOULD ORDER THE CORRECT ONE. MAY 3, 2019 PICKED UP MY CAR AND IT SEEMED TO BE OK UNTIL MAY 14TH CHECK ENGINE LIGHT CAME ON AND WENT INTO LIMP MODE SO RETURNED TO BOB MOORE KIA AUG 1, 2019 PICKED UP MY CAR AND THIS TIME THEY SAID THEY CHANGED THE KNOCK SENSOR. MY CAR WAS GOOD UNTIL OCT 17, 2019 AGAIN CHECK ENGINE LIGHT CAME ON AND IT WENT INTO LIMP MODE, MY CARE AGAIN IS A BOB MOORE KIA. I HAVE A CASE WITH KIA MOTOR, THEY HAVE ASSIGNED ME A PERSON NAMED MELISSA AND SHE HAS ALL BUT TOLD ME TO DEAL WITH SOMEONE TO TRADE OR REPORT AS A LEMON, SHE ASKED ME WHAT I WANTED AND WHEN I SAID TO HELP ME GET THIS TRADED WITHOUT BEING UPSIDE DOWN SINCE WAS IN SHOP AND WILL NEVER GET WHAT I SHOULD FOR IT AND SHE SAID IT IS UP TO ME TO DEAL WITH A DEALER. I ALSO CALLED KIA REPAIR DEPARTMENT 10/25/19 AND WAS TOLD THEY ARE PUTTING MY CAR ON THE BACK BURNER AND IT SEEMS THAT THEY ARE NOT IN ANY HURRY TO HELP ME GET IT FIXED, THE ONLY THING I CAN SAY IS I DO HAVE A LOANER TO DRIVE.
Corrective Action:
I HAD THE RECALL COMPLETED IN DEC 26, 2018 MARCH 2ND 2019 THE CAR WENT INTO LIMP MODE AND I FOLLOWED THE INSTRUCTION PER KIA MOTOR GROUP TO HAVE IT TOWED TO THE NEAREST KIA DEALER I WAS TOLD IT WAS A WIRING HARNESS 'KNOCK APRIL 19, 2019 I PICKED UP MY CAR ONLY TO GET IT A FEW MILES AND THEN RETURNED IT DUE TO THE CHECK ENGINE LIGHT STARTED BLINKING AGAIN AND IT WENT INTO LIMP MODE I WAS TOLD THEY HAD ORDERED THE WRONG WIRING HARNESS AND WOULD ORDER THE CORRECT ONE. MAY 3, 2019 PICKED UP MY CAR AND IT SEEMED TO BE OK UNTIL MAY 14TH CHECK ENGINE LIGHT CAME ON AND WENT INTO LIMP MODE SO RETURNED TO BOB MOORE KIA AUG 1, 2019 PICKED UP MY CAR AND THIS TIME THEY SAID THEY CHANGED THE KNOCK SENSOR. MY CAR WAS GOOD UNTIL OCT 17, 2019 AGAIN CHECK ENGINE LIGHT CAME ON AND IT WENT INTO LIMP MODE, MY CARE AGAIN IS A BOB MOORE KIA. I HAVE A CASE WITH KIA MOTOR, THEY HAVE ASSIGNED ME A PERSON NAMED MELISSA AND SHE HAS ALL BUT TOLD ME TO DEAL WITH SOMEONE TO TRADE OR REPORT AS A LEMON, SHE ASKED ME WHAT I WANTED AND WHEN I SAID TO HELP ME GET THIS TRADED WITHOUT BEING UPSIDE DOWN SINCE WAS IN SHOP AND WILL NEVER GET WHAT I SHOULD FOR IT AND SHE SAID IT IS UP TO ME TO DEAL WITH A DEALER. I ALSO CALLED KIA REPAIR DEPARTMENT 10/25/19 AND WAS TOLD THEY ARE PUTTING MY CAR ON THE BACK BURNER AND IT SEEMS THAT THEY ARE NOT IN ANY HURRY TO HELP ME GET IT FIXED, THE ONLY THING I CAN SAY IS I DO HAVE A LOANER TO DRIVE.
Additional Notes:
I HAD THE RECALL COMPLETED IN DEC 26, 2018 MARCH 2ND 2019 THE CAR WENT INTO LIMP MODE AND I FOLLOWED THE INSTRUCTION PER KIA MOTOR GROUP TO HAVE IT TOWED TO THE NEAREST KIA DEALER I WAS TOLD IT WAS A WIRING HARNESS 'KNOCK APRIL 19, 2019 I PICKED UP MY CAR ONLY TO GET IT A FEW MILES AND THEN RETURNED IT DUE TO THE CHECK ENGINE LIGHT STARTED BLINKING AGAIN AND IT WENT INTO LIMP MODE I WAS TOLD THEY HAD ORDERED THE WRONG WIRING HARNESS AND WOULD ORDER THE CORRECT ONE. MAY 3, 2019 PICKED UP MY CAR AND IT SEEMED TO BE OK UNTIL MAY 14TH CHECK ENGINE LIGHT CAME ON AND WENT INTO LIMP MODE SO RETURNED TO BOB MOORE KIA AUG 1, 2019 PICKED UP MY CAR AND THIS TIME THEY SAID THEY CHANGED THE KNOCK SENSOR. MY CAR WAS GOOD UNTIL OCT 17, 2019 AGAIN CHECK ENGINE LIGHT CAME ON AND IT WENT INTO LIMP MODE, MY CARE AGAIN IS A BOB MOORE KIA. I HAVE A CASE WITH KIA MOTOR, THEY HAVE ASSIGNED ME A PERSON NAMED MELISSA AND SHE HAS ALL BUT TOLD ME TO DEAL WITH SOMEONE TO TRADE OR REPORT AS A LEMON, SHE ASKED ME WHAT I WANTED AND WHEN I SAID TO HELP ME GET THIS TRADED WITHOUT BEING UPSIDE DOWN SINCE WAS IN SHOP AND WILL NEVER GET WHAT I SHOULD FOR IT AND SHE SAID IT IS UP TO ME TO DEAL WITH A DEALER. I ALSO CALLED KIA REPAIR DEPARTMENT 10/25/19 AND WAS TOLD THEY ARE PUTTING MY CAR ON THE BACK BURNER AND IT SEEMS THAT THEY ARE NOT IN ANY HURRY TO HELP ME GET IT FIXED, THE ONLY THING I CAN SAY IS I DO HAVE A LOANER TO DRIVE.
Mfg Campaign: 11271071
Recall Date: Oct 25, 2019
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY WHEN MY JERKED TWICE, CHECK ENGINE LIGHT STARTED BLINKING, AND I COULD NOT ACCELERATE. I WAS ABLE TO GET OFF THE HIGHWAY SAFELY, MY CAR WAS TOWED TO A KIA DEALERSHIP NEARBY AND I WAS TOLD IT COULD TAKE 3-4 DAYS BEFORE MY CAR IS LOOKED AT. THIS PROBLEM HAS HAPPENED TWICE WHILE I WAS ON THE HIGHWAY. IT HAPPENED ON OCTOBER 3RD, MY CAR WAS TOWED TO A KIA DEALERSHIP AND I WAS TOLD THE KNOCKING SENSOR WENT OUT. THE ISSUE WAS SUPPOSEDLY FIXED AND I PICKED MY CAR UP ON OCTOBER 8TH.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY WHEN MY JERKED TWICE, CHECK ENGINE LIGHT STARTED BLINKING, AND I COULD NOT ACCELERATE. I WAS ABLE TO GET OFF THE HIGHWAY SAFELY, MY CAR WAS TOWED TO A KIA DEALERSHIP NEARBY AND I WAS TOLD IT COULD TAKE 3-4 DAYS BEFORE MY CAR IS LOOKED AT. THIS PROBLEM HAS HAPPENED TWICE WHILE I WAS ON THE HIGHWAY. IT HAPPENED ON OCTOBER 3RD, MY CAR WAS TOWED TO A KIA DEALERSHIP AND I WAS TOLD THE KNOCKING SENSOR WENT OUT. THE ISSUE WAS SUPPOSEDLY FIXED AND I PICKED MY CAR UP ON OCTOBER 8TH.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY WHEN MY JERKED TWICE, CHECK ENGINE LIGHT STARTED BLINKING, AND I COULD NOT ACCELERATE. I WAS ABLE TO GET OFF THE HIGHWAY SAFELY, MY CAR WAS TOWED TO A KIA DEALERSHIP NEARBY AND I WAS TOLD IT COULD TAKE 3-4 DAYS BEFORE MY CAR IS LOOKED AT. THIS PROBLEM HAS HAPPENED TWICE WHILE I WAS ON THE HIGHWAY. IT HAPPENED ON OCTOBER 3RD, MY CAR WAS TOWED TO A KIA DEALERSHIP AND I WAS TOLD THE KNOCKING SENSOR WENT OUT. THE ISSUE WAS SUPPOSEDLY FIXED AND I PICKED MY CAR UP ON OCTOBER 8TH.
Mfg Campaign: 11269137
Recall Date: Oct 17, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I AM STARTING TO EXPERIENCE ENGINE TROUBLE WITH MY 2016 KIA OPTIMA. I PURCHASED THE VEHICLE NEW WITH 0 MILES. MY ISSUE STATED ON FRIDAY EVENING, SEPTEMBER 27TH WHEN THE CHECK ENGINE LIGHT CAME ON. IMMEDIATELY, I TOOK THE VEHICLE TO THE DEALERSHIP SATURDAY MORNING, SEPTEMBER 28TH. THE TECH PERSON AT KIA COUNTRY OF SAVANNAH HOOK THE COMPUTER DEVICE TO FIND THE ISSUE. HE STATED IT WAS DUE TO AIR FLOW SENSOR. I ADVISED HIM I WOULD BE TRAVELING TO PORT CANAVERAL, FL IN THE EARLY MORNING FOR A CRUISE. HE SAID THE VEHICLE WOULD BE FINE AND I WOULD LOSE A MILE OR TWO ON FUEL ECONOMY. WTH! HE DISENGAGED THE ENGINE WARNING SIGNAL THEN SAYS "IF IT COME BACK ON, YOU WILL BE OKAY." WELL, THE NEXT MORNING, I DROVE MY CAR TO ORLANDO FOR AN OVERNIGHT STAY THEN ON TO PORT CANAVERAL THE FOLLOWING MONDAY. OF COURSE, I DROVE AROUND ORLANDO AREA. THE CHECK ENGINE COME ON, AGAIN, THEN WENT OFF ON ITS OWN. HERE IS WHERE THINGS REALLY WENT DOWNHILL. I MADE IT BACK TO SAVANNAH DURING A BAD THUNDERSTORM. THE CAR STARTED TO STUTTER LIKE IT WAS ABOUT TO SHUT OFF. I MANAGED TO GET THE CAR HOME AND PARKED IT UNTIL MONDAY MORNING. UPON DRIVING TO THE DEALERSHIP, I LOST ALL ACCELERATION POWER AND COAST FOR ABOUT AN HALF MILE TO THE SERVICE CENTER. BY THIS TIME, I AM ABOUT TO EXPLODE WITH ANGER. MY CAR HAS BEEN IN THE SHOP SINCE MONDAY MORNING, I AM DRIVING A RENTAL CAR PAID BY THE DEALERSHIP. FINALLY, YESTERDAY, I WAS TOLD THE ISSUE WAS THE WIRING HARNESS THAT WAS COVERED BY A RECALL. I BROUGHT THE CAR IN THEM MONTHS AGO ABOUT SOME KNOCKING NOISES THAT I HEARD. ONLY TO BE TOLD, I WAS HEARING THINGS. AFTER READING REVIEWS, I AM CONCERNED THAT ISSUE IS GOING TO GROW INTO A MAJOR ONE. THE CAR HAS ONLY 36,000 MILES.
Corrective Action:
I AM STARTING TO EXPERIENCE ENGINE TROUBLE WITH MY 2016 KIA OPTIMA. I PURCHASED THE VEHICLE NEW WITH 0 MILES. MY ISSUE STATED ON FRIDAY EVENING, SEPTEMBER 27TH WHEN THE CHECK ENGINE LIGHT CAME ON. IMMEDIATELY, I TOOK THE VEHICLE TO THE DEALERSHIP SATURDAY MORNING, SEPTEMBER 28TH. THE TECH PERSON AT KIA COUNTRY OF SAVANNAH HOOK THE COMPUTER DEVICE TO FIND THE ISSUE. HE STATED IT WAS DUE TO AIR FLOW SENSOR. I ADVISED HIM I WOULD BE TRAVELING TO PORT CANAVERAL, FL IN THE EARLY MORNING FOR A CRUISE. HE SAID THE VEHICLE WOULD BE FINE AND I WOULD LOSE A MILE OR TWO ON FUEL ECONOMY. WTH! HE DISENGAGED THE ENGINE WARNING SIGNAL THEN SAYS "IF IT COME BACK ON, YOU WILL BE OKAY." WELL, THE NEXT MORNING, I DROVE MY CAR TO ORLANDO FOR AN OVERNIGHT STAY THEN ON TO PORT CANAVERAL THE FOLLOWING MONDAY. OF COURSE, I DROVE AROUND ORLANDO AREA. THE CHECK ENGINE COME ON, AGAIN, THEN WENT OFF ON ITS OWN. HERE IS WHERE THINGS REALLY WENT DOWNHILL. I MADE IT BACK TO SAVANNAH DURING A BAD THUNDERSTORM. THE CAR STARTED TO STUTTER LIKE IT WAS ABOUT TO SHUT OFF. I MANAGED TO GET THE CAR HOME AND PARKED IT UNTIL MONDAY MORNING. UPON DRIVING TO THE DEALERSHIP, I LOST ALL ACCELERATION POWER AND COAST FOR ABOUT AN HALF MILE TO THE SERVICE CENTER. BY THIS TIME, I AM ABOUT TO EXPLODE WITH ANGER. MY CAR HAS BEEN IN THE SHOP SINCE MONDAY MORNING, I AM DRIVING A RENTAL CAR PAID BY THE DEALERSHIP. FINALLY, YESTERDAY, I WAS TOLD THE ISSUE WAS THE WIRING HARNESS THAT WAS COVERED BY A RECALL. I BROUGHT THE CAR IN THEM MONTHS AGO ABOUT SOME KNOCKING NOISES THAT I HEARD. ONLY TO BE TOLD, I WAS HEARING THINGS. AFTER READING REVIEWS, I AM CONCERNED THAT ISSUE IS GOING TO GROW INTO A MAJOR ONE. THE CAR HAS ONLY 36,000 MILES.
Additional Notes:
I AM STARTING TO EXPERIENCE ENGINE TROUBLE WITH MY 2016 KIA OPTIMA. I PURCHASED THE VEHICLE NEW WITH 0 MILES. MY ISSUE STATED ON FRIDAY EVENING, SEPTEMBER 27TH WHEN THE CHECK ENGINE LIGHT CAME ON. IMMEDIATELY, I TOOK THE VEHICLE TO THE DEALERSHIP SATURDAY MORNING, SEPTEMBER 28TH. THE TECH PERSON AT KIA COUNTRY OF SAVANNAH HOOK THE COMPUTER DEVICE TO FIND THE ISSUE. HE STATED IT WAS DUE TO AIR FLOW SENSOR. I ADVISED HIM I WOULD BE TRAVELING TO PORT CANAVERAL, FL IN THE EARLY MORNING FOR A CRUISE. HE SAID THE VEHICLE WOULD BE FINE AND I WOULD LOSE A MILE OR TWO ON FUEL ECONOMY. WTH! HE DISENGAGED THE ENGINE WARNING SIGNAL THEN SAYS "IF IT COME BACK ON, YOU WILL BE OKAY." WELL, THE NEXT MORNING, I DROVE MY CAR TO ORLANDO FOR AN OVERNIGHT STAY THEN ON TO PORT CANAVERAL THE FOLLOWING MONDAY. OF COURSE, I DROVE AROUND ORLANDO AREA. THE CHECK ENGINE COME ON, AGAIN, THEN WENT OFF ON ITS OWN. HERE IS WHERE THINGS REALLY WENT DOWNHILL. I MADE IT BACK TO SAVANNAH DURING A BAD THUNDERSTORM. THE CAR STARTED TO STUTTER LIKE IT WAS ABOUT TO SHUT OFF. I MANAGED TO GET THE CAR HOME AND PARKED IT UNTIL MONDAY MORNING. UPON DRIVING TO THE DEALERSHIP, I LOST ALL ACCELERATION POWER AND COAST FOR ABOUT AN HALF MILE TO THE SERVICE CENTER. BY THIS TIME, I AM ABOUT TO EXPLODE WITH ANGER. MY CAR HAS BEEN IN THE SHOP SINCE MONDAY MORNING, I AM DRIVING A RENTAL CAR PAID BY THE DEALERSHIP. FINALLY, YESTERDAY, I WAS TOLD THE ISSUE WAS THE WIRING HARNESS THAT WAS COVERED BY A RECALL. I BROUGHT THE CAR IN THEM MONTHS AGO ABOUT SOME KNOCKING NOISES THAT I HEARD. ONLY TO BE TOLD, I WAS HEARING THINGS. AFTER READING REVIEWS, I AM CONCERNED THAT ISSUE IS GOING TO GROW INTO A MAJOR ONE. THE CAR HAS ONLY 36,000 MILES.
Mfg Campaign: 11267758
Recall Date: Oct 10, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WAS TRAVELING TO DALLAS, TEXAS FROM WACO, TEXAS ON 10/05/2019. THE TRANSMISSION IN MY VEHICLE WENT OUT. THE VEHICLE SURGED ERRATICALLY MULTIPLE TIMES, WHILE THE CAR WAS SLOWING DOWN, SPEED LIMIT WAS 75MPH, WITH BARRIERS ON BOTH SIDES (NO SHOULDER ON EITHER SIDE. OF INTERSTATE 35 NORTH) MY VEHICLE GOT DOWN TO ABOUT 40MPH WHEN WE HAD TO COAST UNTIL I FINALLY FOUND A BREAK IN THE BARRIERS. WAS A VERY SCARY SITUATION. THEY WERE VEHICLES OBVIOUSLY DRIVING SPEED. LIMIT BEHIND US. I WAS ABLE TO GET OFF THE INTERSTATE AND CALL ROAD SIDE ASSISTANCE. THEY TOWED THE VEHICLE BACK TO UNIVERSITY KIA IN WACO, TEXAS. WHERE IT CURRENTLY SITS, AWAITING A NEW TRANSMISSION. WE ARE TERRIFIED TO GET BEHIND THE WHEEL OF THIS CAR AGAIN. ALL I AM BEING TOLD IS THAT A NEW TRANSMISSION IS BEING ORDERED AT THIS TIME.
Corrective Action:
WAS TRAVELING TO DALLAS, TEXAS FROM WACO, TEXAS ON 10/05/2019. THE TRANSMISSION IN MY VEHICLE WENT OUT. THE VEHICLE SURGED ERRATICALLY MULTIPLE TIMES, WHILE THE CAR WAS SLOWING DOWN, SPEED LIMIT WAS 75MPH, WITH BARRIERS ON BOTH SIDES (NO SHOULDER ON EITHER SIDE. OF INTERSTATE 35 NORTH) MY VEHICLE GOT DOWN TO ABOUT 40MPH WHEN WE HAD TO COAST UNTIL I FINALLY FOUND A BREAK IN THE BARRIERS. WAS A VERY SCARY SITUATION. THEY WERE VEHICLES OBVIOUSLY DRIVING SPEED. LIMIT BEHIND US. I WAS ABLE TO GET OFF THE INTERSTATE AND CALL ROAD SIDE ASSISTANCE. THEY TOWED THE VEHICLE BACK TO UNIVERSITY KIA IN WACO, TEXAS. WHERE IT CURRENTLY SITS, AWAITING A NEW TRANSMISSION. WE ARE TERRIFIED TO GET BEHIND THE WHEEL OF THIS CAR AGAIN. ALL I AM BEING TOLD IS THAT A NEW TRANSMISSION IS BEING ORDERED AT THIS TIME.
Additional Notes:
WAS TRAVELING TO DALLAS, TEXAS FROM WACO, TEXAS ON 10/05/2019. THE TRANSMISSION IN MY VEHICLE WENT OUT. THE VEHICLE SURGED ERRATICALLY MULTIPLE TIMES, WHILE THE CAR WAS SLOWING DOWN, SPEED LIMIT WAS 75MPH, WITH BARRIERS ON BOTH SIDES (NO SHOULDER ON EITHER SIDE. OF INTERSTATE 35 NORTH) MY VEHICLE GOT DOWN TO ABOUT 40MPH WHEN WE HAD TO COAST UNTIL I FINALLY FOUND A BREAK IN THE BARRIERS. WAS A VERY SCARY SITUATION. THEY WERE VEHICLES OBVIOUSLY DRIVING SPEED. LIMIT BEHIND US. I WAS ABLE TO GET OFF THE INTERSTATE AND CALL ROAD SIDE ASSISTANCE. THEY TOWED THE VEHICLE BACK TO UNIVERSITY KIA IN WACO, TEXAS. WHERE IT CURRENTLY SITS, AWAITING A NEW TRANSMISSION. WE ARE TERRIFIED TO GET BEHIND THE WHEEL OF THIS CAR AGAIN. ALL I AM BEING TOLD IS THAT A NEW TRANSMISSION IS BEING ORDERED AT THIS TIME.
Mfg Campaign: 11267191
Recall Date: Oct 8, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V705000 (POWER TRAIN) AT GREENWAY KIA OF FRANKLIN (5026, 1413 MURFREESBORO RD, FRANKLIN, TN 37067, (615) 224-7973). THE DRIVESHAFT WAS REPLACED DURING THE REPAIR, BUT THE VEHICLE WAS LEAKING FLUID AFTERWARDS. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC TO CALL THE DEALER BACK. THE DEALER STATED THAT THE WARRANTY FOR THE RECALL REPAIR WAS VALID FOR ONLY TWELVE MONTHS AND HAD EXPIRED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THE DEALER WAS INDEPENDENTLY OWNED AND THEY WOULD NOT GET PAID TO PERFORM THE REPAIR; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 53,323.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V705000 (POWER TRAIN) AT GREENWAY KIA OF FRANKLIN (5026, 1413 MURFREESBORO RD, FRANKLIN, TN 37067, (615) 224-7973). THE DRIVESHAFT WAS REPLACED DURING THE REPAIR, BUT THE VEHICLE WAS LEAKING FLUID AFTERWARDS. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC TO CALL THE DEALER BACK. THE DEALER STATED THAT THE WARRANTY FOR THE RECALL REPAIR WAS VALID FOR ONLY TWELVE MONTHS AND HAD EXPIRED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THE DEALER WAS INDEPENDENTLY OWNED AND THEY WOULD NOT GET PAID TO PERFORM THE REPAIR; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 53,323.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V705000 (POWER TRAIN) AT GREENWAY KIA OF FRANKLIN (5026, 1413 MURFREESBORO RD, FRANKLIN, TN 37067, (615) 224-7973). THE DRIVESHAFT WAS REPLACED DURING THE REPAIR, BUT THE VEHICLE WAS LEAKING FLUID AFTERWARDS. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC TO CALL THE DEALER BACK. THE DEALER STATED THAT THE WARRANTY FOR THE RECALL REPAIR WAS VALID FOR ONLY TWELVE MONTHS AND HAD EXPIRED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THE DEALER WAS INDEPENDENTLY OWNED AND THEY WOULD NOT GET PAID TO PERFORM THE REPAIR; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 53,323.
Mfg Campaign: 11265936
Recall Date: Oct 3, 2019
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE HOOD IS STUCK. THE CABLE SEEMS TO BE STRETCHED. WHEN I DID GET IT OPENED THE CABLE WAS ATTACHED AND COULD SEE IT WORKING BUT IT'S NOT UNLATCHING HOOD. HOOD IS STILL STUCK.
Corrective Action:
THE HOOD IS STUCK. THE CABLE SEEMS TO BE STRETCHED. WHEN I DID GET IT OPENED THE CABLE WAS ATTACHED AND COULD SEE IT WORKING BUT IT'S NOT UNLATCHING HOOD. HOOD IS STILL STUCK.
Additional Notes:
THE HOOD IS STUCK. THE CABLE SEEMS TO BE STRETCHED. WHEN I DID GET IT OPENED THE CABLE WAS ATTACHED AND COULD SEE IT WORKING BUT IT'S NOT UNLATCHING HOOD. HOOD IS STILL STUCK.
Mfg Campaign: 11258735
Recall Date: Sep 28, 2019
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE DRIVING WITH LIGHTS IN AUTO MODE THEY WILL RANDOMLY COME ON IN DAYLIGHT AND GO OFF IN DARKNESS. IF YOU SWITCH TO MANUAL IT WORKS PROPERLY, BUT IN AUTO IT'S TOTALLY RANDOM AND HAPPENS WITH NO CHANGE IN OUTSIDE LIGHTING CONDITIONS.
Corrective Action:
WHILE DRIVING WITH LIGHTS IN AUTO MODE THEY WILL RANDOMLY COME ON IN DAYLIGHT AND GO OFF IN DARKNESS. IF YOU SWITCH TO MANUAL IT WORKS PROPERLY, BUT IN AUTO IT'S TOTALLY RANDOM AND HAPPENS WITH NO CHANGE IN OUTSIDE LIGHTING CONDITIONS.
Additional Notes:
WHILE DRIVING WITH LIGHTS IN AUTO MODE THEY WILL RANDOMLY COME ON IN DAYLIGHT AND GO OFF IN DARKNESS. IF YOU SWITCH TO MANUAL IT WORKS PROPERLY, BUT IN AUTO IT'S TOTALLY RANDOM AND HAPPENS WITH NO CHANGE IN OUTSIDE LIGHTING CONDITIONS.
Mfg Campaign: 11258296
Recall Date: Sep 26, 2019
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL WHEN TURNED TO THE RIGHT IS VERY LOOSE TO THE LEFT VERY TIGHT. OCCASSIONALLY IT LOCKS COMPLETELY CAUSING VEHICLE TO EITHER BE UNABLE TO TURN OR MERGE LANES, OR EVEN MORE DANGEROUSLY CAUSES THE CAR TO VEER TO THE RIGHT WITH NO ABILITY TO MOVE IT. THIS HAPPENS WHEN THE VEHICLE IS ON THE HIGHWAY TYPICALLY AT SPEEDS OR 55 OR HIGHER. THE TIGHTNESS/LOOSENESS USUALLY HAPPENS AT ANY SPEED OR TYPE OF ROADWAY.
Corrective Action:
STEERING WHEEL WHEN TURNED TO THE RIGHT IS VERY LOOSE TO THE LEFT VERY TIGHT. OCCASSIONALLY IT LOCKS COMPLETELY CAUSING VEHICLE TO EITHER BE UNABLE TO TURN OR MERGE LANES, OR EVEN MORE DANGEROUSLY CAUSES THE CAR TO VEER TO THE RIGHT WITH NO ABILITY TO MOVE IT. THIS HAPPENS WHEN THE VEHICLE IS ON THE HIGHWAY TYPICALLY AT SPEEDS OR 55 OR HIGHER. THE TIGHTNESS/LOOSENESS USUALLY HAPPENS AT ANY SPEED OR TYPE OF ROADWAY.
Additional Notes:
STEERING WHEEL WHEN TURNED TO THE RIGHT IS VERY LOOSE TO THE LEFT VERY TIGHT. OCCASSIONALLY IT LOCKS COMPLETELY CAUSING VEHICLE TO EITHER BE UNABLE TO TURN OR MERGE LANES, OR EVEN MORE DANGEROUSLY CAUSES THE CAR TO VEER TO THE RIGHT WITH NO ABILITY TO MOVE IT. THIS HAPPENS WHEN THE VEHICLE IS ON THE HIGHWAY TYPICALLY AT SPEEDS OR 55 OR HIGHER. THE TIGHTNESS/LOOSENESS USUALLY HAPPENS AT ANY SPEED OR TYPE OF ROADWAY.
Mfg Campaign: 11258218
Recall Date: Sep 25, 2019
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