Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Check Engine light on due to too much oil consumption of engine per mechanic
Corrective Action:
Check Engine light on due to too much oil consumption of engine per mechanic
Additional Notes:
Check Engine light on due to too much oil consumption of engine per mechanic
Mfg Campaign: 11614637
Recall Date: Sep 14, 2024
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
All 4 of my windows regulators went out within a week without any warning the two front windows went down and I can’t get them back up the two back windows are up but I have something holding them up which is dangerous because I can’t put the child lock on for my children because I can’t let the windows in case I have to get them out
Corrective Action:
All 4 of my windows regulators went out within a week without any warning the two front windows went down and I can’t get them back up the two back windows are up but I have something holding them up which is dangerous because I can’t put the child lock on for my children because I can’t let the windows in case I have to get them out
Additional Notes:
All 4 of my windows regulators went out within a week without any warning the two front windows went down and I can’t get them back up the two back windows are up but I have something holding them up which is dangerous because I can’t put the child lock on for my children because I can’t let the windows in case I have to get them out
Mfg Campaign: 11612950
Recall Date: Sep 6, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11612849
Recall Date: Sep 5, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I apologize if this is not filed in the correct place. Issue: 2016 Kia Optima, peeling paint on the hood and quarter-panel. New areas are popping up and old areas are getting worse. Color Paint: Snow White Pearl
Corrective Action:
I apologize if this is not filed in the correct place. Issue: 2016 Kia Optima, peeling paint on the hood and quarter-panel. New areas are popping up and old areas are getting worse. Color Paint: Snow White Pearl
Additional Notes:
I apologize if this is not filed in the correct place. Issue: 2016 Kia Optima, peeling paint on the hood and quarter-panel. New areas are popping up and old areas are getting worse. Color Paint: Snow White Pearl
Mfg Campaign: 11611711
Recall Date: Aug 29, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I apologize if this is not filed in the correct place. Issue: 2016 Kia Optima, peeling paint on the hood and quarter-panel. New areas are popping up and old areas are getting worse. Color Paint: Snow White Pearl
Corrective Action:
I apologize if this is not filed in the correct place. Issue: 2016 Kia Optima, peeling paint on the hood and quarter-panel. New areas are popping up and old areas are getting worse. Color Paint: Snow White Pearl
Additional Notes:
I apologize if this is not filed in the correct place. Issue: 2016 Kia Optima, peeling paint on the hood and quarter-panel. New areas are popping up and old areas are getting worse. Color Paint: Snow White Pearl
Mfg Campaign: 11611711
Recall Date: Aug 29, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at approximately 5 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to a local dealer where it was diagnosed and determined that the spark plugs and ignition coils needed to be replaced due to fouling by engine oil. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The vehicle was not diagnosed or repaired. The contact stated that prior to the engine failure, approximately 1 quart of engine oil was being added every week. The manufacturer was informed of the failure. The failure mileage was 70,434.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at approximately 5 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to a local dealer where it was diagnosed and determined that the spark plugs and ignition coils needed to be replaced due to fouling by engine oil. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The vehicle was not diagnosed or repaired. The contact stated that prior to the engine failure, approximately 1 quart of engine oil was being added every week. The manufacturer was informed of the failure. The failure mileage was 70,434.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at approximately 5 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to a local dealer where it was diagnosed and determined that the spark plugs and ignition coils needed to be replaced due to fouling by engine oil. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The vehicle was not diagnosed or repaired. The contact stated that prior to the engine failure, approximately 1 quart of engine oil was being added every week. The manufacturer was informed of the failure. The failure mileage was 70,434.
Mfg Campaign: 11611366
Recall Date: Aug 28, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My back windows will not roll up and down with the buttons and now whenever I hit a bump and even shut my door, the windows fall down. The only way to get them back up is to physically pull them back up. I cannot get the stay up.
Corrective Action:
My back windows will not roll up and down with the buttons and now whenever I hit a bump and even shut my door, the windows fall down. The only way to get them back up is to physically pull them back up. I cannot get the stay up.
Additional Notes:
My back windows will not roll up and down with the buttons and now whenever I hit a bump and even shut my door, the windows fall down. The only way to get them back up is to physically pull them back up. I cannot get the stay up.
Mfg Campaign: 11611215
Recall Date: Aug 27, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking and then stalled. The vehicle was restarted each time. Additionally, a quart of oil needed to be added weekly due to excessive oil consumption. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced or repaired. The vehicle was repaired but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking and then stalled. The vehicle was restarted each time. Additionally, a quart of oil needed to be added weekly due to excessive oil consumption. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced or repaired. The vehicle was repaired but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking and then stalled. The vehicle was restarted each time. Additionally, a quart of oil needed to be added weekly due to excessive oil consumption. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced or repaired. The vehicle was repaired but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was 120,000.
Mfg Campaign: 11610446
Recall Date: Aug 23, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking and then stalled. The vehicle was restarted each time. Additionally, a quart of oil needed to be added weekly due to excessive oil consumption. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced or repaired. The vehicle was repaired but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking and then stalled. The vehicle was restarted each time. Additionally, a quart of oil needed to be added weekly due to excessive oil consumption. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced or repaired. The vehicle was repaired but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking and then stalled. The vehicle was restarted each time. Additionally, a quart of oil needed to be added weekly due to excessive oil consumption. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced or repaired. The vehicle was repaired but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was 120,000.
Mfg Campaign: 11610446
Recall Date: Aug 23, 2024
Kia America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that the front driver’s and passenger’s side windows and the rear driver’s side and passenger’s side windows were inoperable and would not open or close. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the window regulators for each window had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The contact also stated that the exterior door handles on the front and rear passenger’s side doors had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that the front driver’s and passenger’s side windows and the rear driver’s side and passenger’s side windows were inoperable and would not open or close. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the window regulators for each window had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The contact also stated that the exterior door handles on the front and rear passenger’s side doors had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that the front driver’s and passenger’s side windows and the rear driver’s side and passenger’s side windows were inoperable and would not open or close. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the window regulators for each window had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The contact also stated that the exterior door handles on the front and rear passenger’s side doors had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 85,000.
Mfg Campaign: 11609924
Recall Date: Aug 21, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that the front driver’s and passenger’s side windows and the rear driver’s side and passenger’s side windows were inoperable and would not open or close. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the window regulators for each window had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The contact also stated that the exterior door handles on the front and rear passenger’s side doors had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that the front driver’s and passenger’s side windows and the rear driver’s side and passenger’s side windows were inoperable and would not open or close. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the window regulators for each window had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The contact also stated that the exterior door handles on the front and rear passenger’s side doors had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that the front driver’s and passenger’s side windows and the rear driver’s side and passenger’s side windows were inoperable and would not open or close. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the window regulators for each window had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The contact also stated that the exterior door handles on the front and rear passenger’s side doors had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 85,000.
Mfg Campaign: 11609924
Recall Date: Aug 21, 2024
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that the front driver’s and passenger’s side windows and the rear driver’s side and passenger’s side windows were inoperable and would not open or close. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the window regulators for each window had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The contact also stated that the exterior door handles on the front and rear passenger’s side doors had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that the front driver’s and passenger’s side windows and the rear driver’s side and passenger’s side windows were inoperable and would not open or close. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the window regulators for each window had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The contact also stated that the exterior door handles on the front and rear passenger’s side doors had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that the front driver’s and passenger’s side windows and the rear driver’s side and passenger’s side windows were inoperable and would not open or close. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the window regulators for each window had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The contact also stated that the exterior door handles on the front and rear passenger’s side doors had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 85,000.
Mfg Campaign: 11609924
Recall Date: Aug 21, 2024
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pipe and determined that the fuel pipe was leaking into the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 68,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pipe and determined that the fuel pipe was leaking into the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 68,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pipe and determined that the fuel pipe was leaking into the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 68,000.
Mfg Campaign: 11609766
Recall Date: Aug 20, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pipe and determined that the fuel pipe was leaking into the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 68,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pipe and determined that the fuel pipe was leaking into the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 68,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pipe and determined that the fuel pipe was leaking into the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 68,000.
Mfg Campaign: 11609766
Recall Date: Aug 20, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle is burning through oil at ridiculous rates. I am putting in a quart almost every week. From what I can tell; my engine has no recall but it absolutely should! There is no evidence of a leak whatsoever.
Corrective Action:
Vehicle is burning through oil at ridiculous rates. I am putting in a quart almost every week. From what I can tell; my engine has no recall but it absolutely should! There is no evidence of a leak whatsoever.
Additional Notes:
Vehicle is burning through oil at ridiculous rates. I am putting in a quart almost every week. From what I can tell; my engine has no recall but it absolutely should! There is no evidence of a leak whatsoever.
Mfg Campaign: 11608957
Recall Date: Aug 16, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
They are selling defective engines with out any leaks the car consumes a gallon per hundred miles , the acceleration of the car changes itself . the dealer has already informed that these engines are defective. I want to fix the issue from the company at their cost.
Corrective Action:
They are selling defective engines with out any leaks the car consumes a gallon per hundred miles , the acceleration of the car changes itself . the dealer has already informed that these engines are defective. I want to fix the issue from the company at their cost.
Additional Notes:
They are selling defective engines with out any leaks the car consumes a gallon per hundred miles , the acceleration of the car changes itself . the dealer has already informed that these engines are defective. I want to fix the issue from the company at their cost.
Mfg Campaign: 11607439
Recall Date: Aug 9, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving 40 MPH, the vehicle was losing motive power. The contact stated that the check engine warning light was flashing. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that prior to the engine failing, one quart of engine oil was being added every week. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 92,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving 40 MPH, the vehicle was losing motive power. The contact stated that the check engine warning light was flashing. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that prior to the engine failing, one quart of engine oil was being added every week. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 92,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving 40 MPH, the vehicle was losing motive power. The contact stated that the check engine warning light was flashing. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that prior to the engine failing, one quart of engine oil was being added every week. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 92,000.
Mfg Campaign: 11607246
Recall Date: Aug 8, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
One day I'm driving on route 78 and when I reached 60 mph, my car began to spudder and jerk. This happens quite often as I'm driving on a dangerous road. I brought my car, 2016 Kia optima, to a local dealer where they diagnosed the problem of a blown head gasket! They said I needed a new engine at 108k miles in 4 years since I had the car. I had to get a second opinion and went to Bridgewater Kia and they to said I needed a new engine. Now this car had a GDI engine that burned off a lot oil. Heavy oil consumption and there was never a recall regarding the issue. I've read many similar incidents where owners of this exact make and model and year have experienced issues with their engine seizing, stalling, and just shutting off in the middle of traffic. This is clearly a safety issue that Kia continues to ignore. They say it's not their problem but yet you designed the defective and deficient engine so why should I have to pay for a brand new engine and not get fully reimbursed. I filled out claim form after claim form contacting Kia engine settlement.com help desk which were no help. I believe they're ignoring me for the obvious reasons. So now I'm on this smear campaign against KIA and trying to raise awareness. I'll do it alone if I have to but I'm not giving up.
Corrective Action:
One day I'm driving on route 78 and when I reached 60 mph, my car began to spudder and jerk. This happens quite often as I'm driving on a dangerous road. I brought my car, 2016 Kia optima, to a local dealer where they diagnosed the problem of a blown head gasket! They said I needed a new engine at 108k miles in 4 years since I had the car. I had to get a second opinion and went to Bridgewater Kia and they to said I needed a new engine. Now this car had a GDI engine that burned off a lot oil. Heavy oil consumption and there was never a recall regarding the issue. I've read many similar incidents where owners of this exact make and model and year have experienced issues with their engine seizing, stalling, and just shutting off in the middle of traffic. This is clearly a safety issue that Kia continues to ignore. They say it's not their problem but yet you designed the defective and deficient engine so why should I have to pay for a brand new engine and not get fully reimbursed. I filled out claim form after claim form contacting Kia engine settlement.com help desk which were no help. I believe they're ignoring me for the obvious reasons. So now I'm on this smear campaign against KIA and trying to raise awareness. I'll do it alone if I have to but I'm not giving up.
Additional Notes:
One day I'm driving on route 78 and when I reached 60 mph, my car began to spudder and jerk. This happens quite often as I'm driving on a dangerous road. I brought my car, 2016 Kia optima, to a local dealer where they diagnosed the problem of a blown head gasket! They said I needed a new engine at 108k miles in 4 years since I had the car. I had to get a second opinion and went to Bridgewater Kia and they to said I needed a new engine. Now this car had a GDI engine that burned off a lot oil. Heavy oil consumption and there was never a recall regarding the issue. I've read many similar incidents where owners of this exact make and model and year have experienced issues with their engine seizing, stalling, and just shutting off in the middle of traffic. This is clearly a safety issue that Kia continues to ignore. They say it's not their problem but yet you designed the defective and deficient engine so why should I have to pay for a brand new engine and not get fully reimbursed. I filled out claim form after claim form contacting Kia engine settlement.com help desk which were no help. I believe they're ignoring me for the obvious reasons. So now I'm on this smear campaign against KIA and trying to raise awareness. I'll do it alone if I have to but I'm not giving up.
Mfg Campaign: 11606977
Recall Date: Aug 7, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Forgot to add invoice for new engine. This is regarding claim # 11606977
Corrective Action:
Forgot to add invoice for new engine. This is regarding claim # 11606977
Additional Notes:
Forgot to add invoice for new engine. This is regarding claim # 11606977
Mfg Campaign: 11606984
Recall Date: Aug 7, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car had engine failure. The same issue that 1000s of the same make and model had a lawsuit for. Apparently my VIN isn’t one of them covered even though the exact issues stated in the engine failure lawsuit are the same issues I had. It’s under 80,000 miles I get synthetic oil and all other maintenance done when recommended. I was driving one day and the car started jerking and the engine would just stall out there was also a lot of smoke and very loud noises. I have tried contacting Kia and they say that it’s not one of the VIN numbers covered. If it’s the same issue how could they know if it was going to happen to my specific VIN or not. This is a huge safety issue because I am concerned the engine will blow up or catch on fire. I have had a mechanic come look and he started the engine and said to immediately turn it off. This is clearly a safety issue that’s not being handled well at all.
Corrective Action:
The car had engine failure. The same issue that 1000s of the same make and model had a lawsuit for. Apparently my VIN isn’t one of them covered even though the exact issues stated in the engine failure lawsuit are the same issues I had. It’s under 80,000 miles I get synthetic oil and all other maintenance done when recommended. I was driving one day and the car started jerking and the engine would just stall out there was also a lot of smoke and very loud noises. I have tried contacting Kia and they say that it’s not one of the VIN numbers covered. If it’s the same issue how could they know if it was going to happen to my specific VIN or not. This is a huge safety issue because I am concerned the engine will blow up or catch on fire. I have had a mechanic come look and he started the engine and said to immediately turn it off. This is clearly a safety issue that’s not being handled well at all.
Additional Notes:
The car had engine failure. The same issue that 1000s of the same make and model had a lawsuit for. Apparently my VIN isn’t one of them covered even though the exact issues stated in the engine failure lawsuit are the same issues I had. It’s under 80,000 miles I get synthetic oil and all other maintenance done when recommended. I was driving one day and the car started jerking and the engine would just stall out there was also a lot of smoke and very loud noises. I have tried contacting Kia and they say that it’s not one of the VIN numbers covered. If it’s the same issue how could they know if it was going to happen to my specific VIN or not. This is a huge safety issue because I am concerned the engine will blow up or catch on fire. I have had a mechanic come look and he started the engine and said to immediately turn it off. This is clearly a safety issue that’s not being handled well at all.
Mfg Campaign: 11607159
Recall Date: Aug 7, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury