Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
[XXX] 6:30AM: 2016 Kia Optima Ex I was driving on the freeway on my way to work when I lost all acceleration and immediately attempted to get over to the side of the road. Which was pretty [XXX] scary being that it's a busy freeway that early in the morning so everyone is laying on their horn while trying to get out of my way. It was either be stranded in the middle of the freeway or get over as quick as possible. My electronics were all still on however; my whole dashboard went from no "check engine" light to everything that could light up was lit up. I own a OBD2 scanner so I plugged that in and scanned it. I received a code that read "P0014: Exhaust Camshaft Position Timing - Over - Advanced (Bank 1)". I then had my car towed to a mechanic that diagnosed my engine and claimed there was "metal shavings" in my engine. And my engine was not turning; it seized up. I didn't believe him so I got a ride over to the shop and sure enough he simply had me pull my dipstick out to see the shavings on there. He also manually turned my engine with a socket wrench and told me it was harder than [XXX] to turn which was not supposed to happen. I tried it myself and sure enough it was tough as [XXX] to turn. He claimed I needed a new engine! He said I have the option to get it towed somewhere else or he can try and find an engine for me. I then called a Kia Service center in Visalia CA and explained to them what happened. They said they will not fix anything due to me not having a computer update recall fixed on my car. Yet I had never gotten a notice in the mail for it like they were supposed to do back in 2018. The only one I had gotten recently was a "safety recall" which was to fix my trunk latch. I knew that would not have any impact on my cars running condition so I did not get that fixed. However had I known I needed an update I would've gone in a heartbeat. I did not take it to the service center being that they told me they cannot fix my engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Corrective Action:
[XXX] 6:30AM: 2016 Kia Optima Ex I was driving on the freeway on my way to work when I lost all acceleration and immediately attempted to get over to the side of the road. Which was pretty [XXX] scary being that it's a busy freeway that early in the morning so everyone is laying on their horn while trying to get out of my way. It was either be stranded in the middle of the freeway or get over as quick as possible. My electronics were all still on however; my whole dashboard went from no "check engine" light to everything that could light up was lit up. I own a OBD2 scanner so I plugged that in and scanned it. I received a code that read "P0014: Exhaust Camshaft Position Timing - Over - Advanced (Bank 1)". I then had my car towed to a mechanic that diagnosed my engine and claimed there was "metal shavings" in my engine. And my engine was not turning; it seized up. I didn't believe him so I got a ride over to the shop and sure enough he simply had me pull my dipstick out to see the shavings on there. He also manually turned my engine with a socket wrench and told me it was harder than [XXX] to turn which was not supposed to happen. I tried it myself and sure enough it was tough as [XXX] to turn. He claimed I needed a new engine! He said I have the option to get it towed somewhere else or he can try and find an engine for me. I then called a Kia Service center in Visalia CA and explained to them what happened. They said they will not fix anything due to me not having a computer update recall fixed on my car. Yet I had never gotten a notice in the mail for it like they were supposed to do back in 2018. The only one I had gotten recently was a "safety recall" which was to fix my trunk latch. I knew that would not have any impact on my cars running condition so I did not get that fixed. However had I known I needed an update I would've gone in a heartbeat. I did not take it to the service center being that they told me they cannot fix my engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Additional Notes:
[XXX] 6:30AM: 2016 Kia Optima Ex I was driving on the freeway on my way to work when I lost all acceleration and immediately attempted to get over to the side of the road. Which was pretty [XXX] scary being that it's a busy freeway that early in the morning so everyone is laying on their horn while trying to get out of my way. It was either be stranded in the middle of the freeway or get over as quick as possible. My electronics were all still on however; my whole dashboard went from no "check engine" light to everything that could light up was lit up. I own a OBD2 scanner so I plugged that in and scanned it. I received a code that read "P0014: Exhaust Camshaft Position Timing - Over - Advanced (Bank 1)". I then had my car towed to a mechanic that diagnosed my engine and claimed there was "metal shavings" in my engine. And my engine was not turning; it seized up. I didn't believe him so I got a ride over to the shop and sure enough he simply had me pull my dipstick out to see the shavings on there. He also manually turned my engine with a socket wrench and told me it was harder than [XXX] to turn which was not supposed to happen. I tried it myself and sure enough it was tough as [XXX] to turn. He claimed I needed a new engine! He said I have the option to get it towed somewhere else or he can try and find an engine for me. I then called a Kia Service center in Visalia CA and explained to them what happened. They said they will not fix anything due to me not having a computer update recall fixed on my car. Yet I had never gotten a notice in the mail for it like they were supposed to do back in 2018. The only one I had gotten recently was a "safety recall" which was to fix my trunk latch. I knew that would not have any impact on my cars running condition so I did not get that fixed. However had I known I needed an update I would've gone in a heartbeat. I did not take it to the service center being that they told me they cannot fix my engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Mfg Campaign: 11601332
Recall Date: Jul 12, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
UNKNOWN ISSUE: Car shut off while driving and would not crank back up. In fact it didn’t respond to the key turn at all. SENSOR reads the code p0014 which can mean costly repairs.
Corrective Action:
UNKNOWN ISSUE: Car shut off while driving and would not crank back up. In fact it didn’t respond to the key turn at all. SENSOR reads the code p0014 which can mean costly repairs.
Additional Notes:
UNKNOWN ISSUE: Car shut off while driving and would not crank back up. In fact it didn’t respond to the key turn at all. SENSOR reads the code p0014 which can mean costly repairs.
Mfg Campaign: 11601317
Recall Date: Jul 11, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining motive power. The vehicle was also shuddering and vibrating. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but became a recurring failure. Additionally, the gear shift lever was difficult to shift into reverse(R). The contact turned off and restarted the vehicle and then the gear shifter was able to be shifted into reverse(R). The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining motive power. The vehicle was also shuddering and vibrating. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but became a recurring failure. Additionally, the gear shift lever was difficult to shift into reverse(R). The contact turned off and restarted the vehicle and then the gear shifter was able to be shifted into reverse(R). The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining motive power. The vehicle was also shuddering and vibrating. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but became a recurring failure. Additionally, the gear shift lever was difficult to shift into reverse(R). The contact turned off and restarted the vehicle and then the gear shifter was able to be shifted into reverse(R). The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 76,000.
Mfg Campaign: 11600563
Recall Date: Jul 9, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
All four windows are not operational and ceased function. All 4 of the windows are currently propped up. I spoke to Kia Dealership and they are familiar with the problem they are having alot of complaints with this issue. They can repair all 4 windows for a cost of $2000.00 +. I really don’t have the money for this. I got pulled over by the cops and was so scared because I couldn’t roll my windows down. This is very unsafe. I’m in a very difficult situation. Kia vehicles are defective and dangerous because the power window regulators fail and cause the windows to fail. There is currently a class action lawsuit against Kia for this Issue, [XXX] et al. v. Kia America Inc., Case No. [XXX] filed in California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
All four windows are not operational and ceased function. All 4 of the windows are currently propped up. I spoke to Kia Dealership and they are familiar with the problem they are having alot of complaints with this issue. They can repair all 4 windows for a cost of $2000.00 +. I really don’t have the money for this. I got pulled over by the cops and was so scared because I couldn’t roll my windows down. This is very unsafe. I’m in a very difficult situation. Kia vehicles are defective and dangerous because the power window regulators fail and cause the windows to fail. There is currently a class action lawsuit against Kia for this Issue, [XXX] et al. v. Kia America Inc., Case No. [XXX] filed in California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
All four windows are not operational and ceased function. All 4 of the windows are currently propped up. I spoke to Kia Dealership and they are familiar with the problem they are having alot of complaints with this issue. They can repair all 4 windows for a cost of $2000.00 +. I really don’t have the money for this. I got pulled over by the cops and was so scared because I couldn’t roll my windows down. This is very unsafe. I’m in a very difficult situation. Kia vehicles are defective and dangerous because the power window regulators fail and cause the windows to fail. There is currently a class action lawsuit against Kia for this Issue, [XXX] et al. v. Kia America Inc., Case No. [XXX] filed in California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11599741
Recall Date: Jul 7, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle shuddered. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rod bearings were knocking. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, neither the VIN nor the model year was included. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle shuddered. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rod bearings were knocking. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, neither the VIN nor the model year was included. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle shuddered. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rod bearings were knocking. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, neither the VIN nor the model year was included. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Mfg Campaign: 11598244
Recall Date: Jul 2, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on and has a loud knocking sound in the engine. When attempting to be driven, the vehicle losses power
Corrective Action:
Check engine light came on and has a loud knocking sound in the engine. When attempting to be driven, the vehicle losses power
Additional Notes:
Check engine light came on and has a loud knocking sound in the engine. When attempting to be driven, the vehicle losses power
Mfg Campaign: 11598309
Recall Date: Jul 2, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle started to jerk and then decelerated while shifting into LIMP Mode. The vehicle was later examined by an independent mechanic who diagnosed that the NOX sensor and Glow plugs were faulty. The vehicle was not repaired and later towed to the local dealer. No further information was available. The manufacturer was notified of the failure. The failure mileage was 86,500.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle started to jerk and then decelerated while shifting into LIMP Mode. The vehicle was later examined by an independent mechanic who diagnosed that the NOX sensor and Glow plugs were faulty. The vehicle was not repaired and later towed to the local dealer. No further information was available. The manufacturer was notified of the failure. The failure mileage was 86,500.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle started to jerk and then decelerated while shifting into LIMP Mode. The vehicle was later examined by an independent mechanic who diagnosed that the NOX sensor and Glow plugs were faulty. The vehicle was not repaired and later towed to the local dealer. No further information was available. The manufacturer was notified of the failure. The failure mileage was 86,500.
Mfg Campaign: 11598326
Recall Date: Jul 2, 2024
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The dashboard has a crack around the edge of the passenger airbag. I am trying to find out if this is a safety issue for airbag deployment.
Corrective Action:
The dashboard has a crack around the edge of the passenger airbag. I am trying to find out if this is a safety issue for airbag deployment.
Additional Notes:
The dashboard has a crack around the edge of the passenger airbag. I am trying to find out if this is a safety issue for airbag deployment.
Mfg Campaign: 11597688
Recall Date: Jun 29, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption, loss of power, knocking, oil pressure light on, but has oil. vehicle has 72,000 miles. Available for inspection. Possible engine lockup if oil pressure drops during driving. may cause accident. It has not been confirmed, but i have read many problems associated with this problem on the internet. I will be taking the vehicle for Kia to inspect. problem started about 4 months ago noticed that the vehicle needed oil. added oil and had an additional oil change about 2 weeks ago. Oil pressure light started to blink and stay on.
Corrective Action:
Excessive oil consumption, loss of power, knocking, oil pressure light on, but has oil. vehicle has 72,000 miles. Available for inspection. Possible engine lockup if oil pressure drops during driving. may cause accident. It has not been confirmed, but i have read many problems associated with this problem on the internet. I will be taking the vehicle for Kia to inspect. problem started about 4 months ago noticed that the vehicle needed oil. added oil and had an additional oil change about 2 weeks ago. Oil pressure light started to blink and stay on.
Additional Notes:
Excessive oil consumption, loss of power, knocking, oil pressure light on, but has oil. vehicle has 72,000 miles. Available for inspection. Possible engine lockup if oil pressure drops during driving. may cause accident. It has not been confirmed, but i have read many problems associated with this problem on the internet. I will be taking the vehicle for Kia to inspect. problem started about 4 months ago noticed that the vehicle needed oil. added oil and had an additional oil change about 2 weeks ago. Oil pressure light started to blink and stay on.
Mfg Campaign: 11597694
Recall Date: Jun 29, 2024
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Rack Record rack and pinion blow apart while driving
Corrective Action:
Rack Record rack and pinion blow apart while driving
Additional Notes:
Rack Record rack and pinion blow apart while driving
Mfg Campaign: 11596828
Recall Date: Jun 26, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR CHECK ENGINE LIGHT TURN ON AND STARTED TO SHAKE REALLY BAD WHILE DRIVING LIKE ITS GOING TO TURN OFF, AND SHAKES EVEN MORE WHEN I MAKE A STOP AND LOOSES POWER TO CONTINUE DRIVING. ALSO IT BURNS OUT OIL REALLY FAST I HAVE TO KEEP PUTTING OIL ALMOST EVERY TWO WEEKS
Corrective Action:
CAR CHECK ENGINE LIGHT TURN ON AND STARTED TO SHAKE REALLY BAD WHILE DRIVING LIKE ITS GOING TO TURN OFF, AND SHAKES EVEN MORE WHEN I MAKE A STOP AND LOOSES POWER TO CONTINUE DRIVING. ALSO IT BURNS OUT OIL REALLY FAST I HAVE TO KEEP PUTTING OIL ALMOST EVERY TWO WEEKS
Additional Notes:
CAR CHECK ENGINE LIGHT TURN ON AND STARTED TO SHAKE REALLY BAD WHILE DRIVING LIKE ITS GOING TO TURN OFF, AND SHAKES EVEN MORE WHEN I MAKE A STOP AND LOOSES POWER TO CONTINUE DRIVING. ALSO IT BURNS OUT OIL REALLY FAST I HAVE TO KEEP PUTTING OIL ALMOST EVERY TWO WEEKS
Mfg Campaign: 11596609
Recall Date: Jun 25, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on and car started shaking pretty back than completely turned off.
Corrective Action:
Check engine light came on and car started shaking pretty back than completely turned off.
Additional Notes:
Check engine light came on and car started shaking pretty back than completely turned off.
Mfg Campaign: 11595241
Recall Date: Jun 19, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My vehicle is consuming excessive oil. I have to keep oil in my trunk to replace oil regularly. My car is a 2016 Kia Optima and has about 58,000 miles on it. I have reached out to Kia on several occasions including consumer affairs and voiced my safety concerns about the vehicle and potential of the engine seizing due to oil loss and concern of a potential vehicle accident as a result of an engine seizure while driving. I asked for an oil consumption test to be performed on the vehicle because of its excessive consumption and was told that the oil consumption test only applies to the 1st owner.
Corrective Action:
My vehicle is consuming excessive oil. I have to keep oil in my trunk to replace oil regularly. My car is a 2016 Kia Optima and has about 58,000 miles on it. I have reached out to Kia on several occasions including consumer affairs and voiced my safety concerns about the vehicle and potential of the engine seizing due to oil loss and concern of a potential vehicle accident as a result of an engine seizure while driving. I asked for an oil consumption test to be performed on the vehicle because of its excessive consumption and was told that the oil consumption test only applies to the 1st owner.
Additional Notes:
My vehicle is consuming excessive oil. I have to keep oil in my trunk to replace oil regularly. My car is a 2016 Kia Optima and has about 58,000 miles on it. I have reached out to Kia on several occasions including consumer affairs and voiced my safety concerns about the vehicle and potential of the engine seizing due to oil loss and concern of a potential vehicle accident as a result of an engine seizure while driving. I asked for an oil consumption test to be performed on the vehicle because of its excessive consumption and was told that the oil consumption test only applies to the 1st owner.
Mfg Campaign: 11595131
Recall Date: Jun 18, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In May of 2023, as I entered an intersection, my 2016 Hybrid Kia Optima suddenly did not feel right and gave me a hybrid system warning error. I pulled to the side of the road and shut it down. I restarted the car. The error light remained on, but the car seemed to drive okay. I finished my short distance into work, and shut it down. I called the dealer and was asked to restart it to see if the hybrid warning light came back on. I restarted it after lunch, and no warning lights came on. The dealer had me bring it in to the service department. They had it for a week or two but could not repeat the problem. They updated the software and thought that might fix the issue. The car worked fine until September 2023 when it suddenly cut out on me as I was turning a corner in my development with the same hybrid system warning error. I was able to glide to the shoulder. I restarted it and drove home with the error warning light. This time the dealer had the car towed into their shop. They had the car for a few weeks but could not diagnose the issue and gave the car back to me with a “trigger” system to monitor for codes. In about a week, the same warning light popped on my wife who pulled over and shut it off. She restarted the car and drove the remaining short distance to work with the hybrid system warning light on. Later that day, it restarted without the hybrid warning light coming on, and I drove it the short distance to the dealer. It took about another month until mid-November to diagnose the problem as a defective hybrid battery and order the under-warranty replacement. Here it is in mid-June 2024 and I am still waiting for a replacement hybrid battery. I no longer trust the car or Kia Corporate, and I haven't been able to get Kia Corporate to respond to me in over a month. Hopefully, no one else is involved in an accident due to this model car cutting out on them.
Corrective Action:
In May of 2023, as I entered an intersection, my 2016 Hybrid Kia Optima suddenly did not feel right and gave me a hybrid system warning error. I pulled to the side of the road and shut it down. I restarted the car. The error light remained on, but the car seemed to drive okay. I finished my short distance into work, and shut it down. I called the dealer and was asked to restart it to see if the hybrid warning light came back on. I restarted it after lunch, and no warning lights came on. The dealer had me bring it in to the service department. They had it for a week or two but could not repeat the problem. They updated the software and thought that might fix the issue. The car worked fine until September 2023 when it suddenly cut out on me as I was turning a corner in my development with the same hybrid system warning error. I was able to glide to the shoulder. I restarted it and drove home with the error warning light. This time the dealer had the car towed into their shop. They had the car for a few weeks but could not diagnose the issue and gave the car back to me with a “trigger” system to monitor for codes. In about a week, the same warning light popped on my wife who pulled over and shut it off. She restarted the car and drove the remaining short distance to work with the hybrid system warning light on. Later that day, it restarted without the hybrid warning light coming on, and I drove it the short distance to the dealer. It took about another month until mid-November to diagnose the problem as a defective hybrid battery and order the under-warranty replacement. Here it is in mid-June 2024 and I am still waiting for a replacement hybrid battery. I no longer trust the car or Kia Corporate, and I haven't been able to get Kia Corporate to respond to me in over a month. Hopefully, no one else is involved in an accident due to this model car cutting out on them.
Additional Notes:
In May of 2023, as I entered an intersection, my 2016 Hybrid Kia Optima suddenly did not feel right and gave me a hybrid system warning error. I pulled to the side of the road and shut it down. I restarted the car. The error light remained on, but the car seemed to drive okay. I finished my short distance into work, and shut it down. I called the dealer and was asked to restart it to see if the hybrid warning light came back on. I restarted it after lunch, and no warning lights came on. The dealer had me bring it in to the service department. They had it for a week or two but could not repeat the problem. They updated the software and thought that might fix the issue. The car worked fine until September 2023 when it suddenly cut out on me as I was turning a corner in my development with the same hybrid system warning error. I was able to glide to the shoulder. I restarted it and drove home with the error warning light. This time the dealer had the car towed into their shop. They had the car for a few weeks but could not diagnose the issue and gave the car back to me with a “trigger” system to monitor for codes. In about a week, the same warning light popped on my wife who pulled over and shut it off. She restarted the car and drove the remaining short distance to work with the hybrid system warning light on. Later that day, it restarted without the hybrid warning light coming on, and I drove it the short distance to the dealer. It took about another month until mid-November to diagnose the problem as a defective hybrid battery and order the under-warranty replacement. Here it is in mid-June 2024 and I am still waiting for a replacement hybrid battery. I no longer trust the car or Kia Corporate, and I haven't been able to get Kia Corporate to respond to me in over a month. Hopefully, no one else is involved in an accident due to this model car cutting out on them.
Mfg Campaign: 11594685
Recall Date: Jun 16, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, the vehicle was shuddering and making a loud clanking sound. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where the diagnostic test result was undisclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 129,104.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, the vehicle was shuddering and making a loud clanking sound. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where the diagnostic test result was undisclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 129,104.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, the vehicle was shuddering and making a loud clanking sound. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where the diagnostic test result was undisclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 129,104.
Mfg Campaign: 11593914
Recall Date: Jun 12, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. Additionally, the contact stated that the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,175.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. Additionally, the contact stated that the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,175.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. Additionally, the contact stated that the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,175.
Mfg Campaign: 11594007
Recall Date: Jun 12, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. Additionally, the contact stated that the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,175.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. Additionally, the contact stated that the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,175.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. Additionally, the contact stated that the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,175.
Mfg Campaign: 11594007
Recall Date: Jun 12, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My 2016 Kia Optima LX 1.6 has been burning oil really fast. It also has been losing power when I try to accelerate with know check engine lights on. Currently the engine has a shake to it & is un-drivable. Oil gets to the spark plugs. I previously took my car to a Kia Dealership before I had a check engine light. They told me they could not do anything because a check engine light was not on. Now that a check engine light is on I was told by a dealer that it has an engine misfire. It has been seen by a dealership. This problem could have been prevented now knowing that this is a problem for many Kia automobiles.
Corrective Action:
My 2016 Kia Optima LX 1.6 has been burning oil really fast. It also has been losing power when I try to accelerate with know check engine lights on. Currently the engine has a shake to it & is un-drivable. Oil gets to the spark plugs. I previously took my car to a Kia Dealership before I had a check engine light. They told me they could not do anything because a check engine light was not on. Now that a check engine light is on I was told by a dealer that it has an engine misfire. It has been seen by a dealership. This problem could have been prevented now knowing that this is a problem for many Kia automobiles.
Additional Notes:
My 2016 Kia Optima LX 1.6 has been burning oil really fast. It also has been losing power when I try to accelerate with know check engine lights on. Currently the engine has a shake to it & is un-drivable. Oil gets to the spark plugs. I previously took my car to a Kia Dealership before I had a check engine light. They told me they could not do anything because a check engine light was not on. Now that a check engine light is on I was told by a dealer that it has an engine misfire. It has been seen by a dealership. This problem could have been prevented now knowing that this is a problem for many Kia automobiles.
Mfg Campaign: 11593514
Recall Date: Jun 10, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car was at about 70,000 upon purchase. Once driving it regularly, I immediately noticed a faint knocking noise upon acceleration. Also, when coasting the speed adjusted on its own intermittently, both up & down, not by much but enough that I felt it on the gas pedal. Other times it fails to accelerate when pushing on the gas pedal. I have to release the pedal & try again, sometimes more than once before it finally accelerates. Despite doing regular oil changes, my engine burns through oil long before next oil change is due, so I have to add 1 - 2 quarts of oil in-between changes. I was barely at 80,000 miles when engine started seizing & the following day the check engine light came on. It had to be towed to be serviced. They said the fuel injector or pump (not sure which) was allowing fuel to flood my engine which caused its damage. Even with what the warranty covered I had to pay $500 out of pocket so there were a lot of repairs. I can get a detailed print out of service if needed. When I do oil changes there's oil under the oil pan somehow, but its not leaking because there is no oil where I park. As of lately, even though all fluids are good, when the car is idle with a/c on, the temperature starts to go up until the car is in motion again, then the temperature goes back down quickly. It has only overheated once, which was the first time I noticed the problem because I was parked at a gas station on a hot day checking my phone & the a/c started blowing warm & dash said, "engine overheated". Only happen the one time because I have been cautious about watching the temperature to avoid it happening again. I recently passed emissions & had AutoZone do code reader check & nothing came back. In order to figure out problem I'd have to get diagnostics test that requires I leave the car for at least 2 days so it hasn't been something I can manage yet. My car is available for inspection if needed & I'm happy to provide detailed print out of repairs if requested.
Corrective Action:
Car was at about 70,000 upon purchase. Once driving it regularly, I immediately noticed a faint knocking noise upon acceleration. Also, when coasting the speed adjusted on its own intermittently, both up & down, not by much but enough that I felt it on the gas pedal. Other times it fails to accelerate when pushing on the gas pedal. I have to release the pedal & try again, sometimes more than once before it finally accelerates. Despite doing regular oil changes, my engine burns through oil long before next oil change is due, so I have to add 1 - 2 quarts of oil in-between changes. I was barely at 80,000 miles when engine started seizing & the following day the check engine light came on. It had to be towed to be serviced. They said the fuel injector or pump (not sure which) was allowing fuel to flood my engine which caused its damage. Even with what the warranty covered I had to pay $500 out of pocket so there were a lot of repairs. I can get a detailed print out of service if needed. When I do oil changes there's oil under the oil pan somehow, but its not leaking because there is no oil where I park. As of lately, even though all fluids are good, when the car is idle with a/c on, the temperature starts to go up until the car is in motion again, then the temperature goes back down quickly. It has only overheated once, which was the first time I noticed the problem because I was parked at a gas station on a hot day checking my phone & the a/c started blowing warm & dash said, "engine overheated". Only happen the one time because I have been cautious about watching the temperature to avoid it happening again. I recently passed emissions & had AutoZone do code reader check & nothing came back. In order to figure out problem I'd have to get diagnostics test that requires I leave the car for at least 2 days so it hasn't been something I can manage yet. My car is available for inspection if needed & I'm happy to provide detailed print out of repairs if requested.
Additional Notes:
Car was at about 70,000 upon purchase. Once driving it regularly, I immediately noticed a faint knocking noise upon acceleration. Also, when coasting the speed adjusted on its own intermittently, both up & down, not by much but enough that I felt it on the gas pedal. Other times it fails to accelerate when pushing on the gas pedal. I have to release the pedal & try again, sometimes more than once before it finally accelerates. Despite doing regular oil changes, my engine burns through oil long before next oil change is due, so I have to add 1 - 2 quarts of oil in-between changes. I was barely at 80,000 miles when engine started seizing & the following day the check engine light came on. It had to be towed to be serviced. They said the fuel injector or pump (not sure which) was allowing fuel to flood my engine which caused its damage. Even with what the warranty covered I had to pay $500 out of pocket so there were a lot of repairs. I can get a detailed print out of service if needed. When I do oil changes there's oil under the oil pan somehow, but its not leaking because there is no oil where I park. As of lately, even though all fluids are good, when the car is idle with a/c on, the temperature starts to go up until the car is in motion again, then the temperature goes back down quickly. It has only overheated once, which was the first time I noticed the problem because I was parked at a gas station on a hot day checking my phone & the a/c started blowing warm & dash said, "engine overheated". Only happen the one time because I have been cautious about watching the temperature to avoid it happening again. I recently passed emissions & had AutoZone do code reader check & nothing came back. In order to figure out problem I'd have to get diagnostics test that requires I leave the car for at least 2 days so it hasn't been something I can manage yet. My car is available for inspection if needed & I'm happy to provide detailed print out of repairs if requested.
Mfg Campaign: 11593271
Recall Date: Jun 9, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car was at about 70,000 upon purchase. Once driving it regularly, I immediately noticed a faint knocking noise upon acceleration. Also, when coasting the speed adjusted on its own intermittently, both up & down, not by much but enough that I felt it on the gas pedal. Other times it fails to accelerate when pushing on the gas pedal. I have to release the pedal & try again, sometimes more than once before it finally accelerates. Despite doing regular oil changes, my engine burns through oil long before next oil change is due, so I have to add 1 - 2 quarts of oil in-between changes. I was barely at 80,000 miles when engine started seizing & the following day the check engine light came on. It had to be towed to be serviced. They said the fuel injector or pump (not sure which) was allowing fuel to flood my engine which caused its damage. Even with what the warranty covered I had to pay $500 out of pocket so there were a lot of repairs. I can get a detailed print out of service if needed. When I do oil changes there's oil under the oil pan somehow, but its not leaking because there is no oil where I park. As of lately, even though all fluids are good, when the car is idle with a/c on, the temperature starts to go up until the car is in motion again, then the temperature goes back down quickly. It has only overheated once, which was the first time I noticed the problem because I was parked at a gas station on a hot day checking my phone & the a/c started blowing warm & dash said, "engine overheated". Only happen the one time because I have been cautious about watching the temperature to avoid it happening again. I recently passed emissions & had AutoZone do code reader check & nothing came back. In order to figure out problem I'd have to get diagnostics test that requires I leave the car for at least 2 days so it hasn't been something I can manage yet. My car is available for inspection if needed & I'm happy to provide detailed print out of repairs if requested.
Corrective Action:
Car was at about 70,000 upon purchase. Once driving it regularly, I immediately noticed a faint knocking noise upon acceleration. Also, when coasting the speed adjusted on its own intermittently, both up & down, not by much but enough that I felt it on the gas pedal. Other times it fails to accelerate when pushing on the gas pedal. I have to release the pedal & try again, sometimes more than once before it finally accelerates. Despite doing regular oil changes, my engine burns through oil long before next oil change is due, so I have to add 1 - 2 quarts of oil in-between changes. I was barely at 80,000 miles when engine started seizing & the following day the check engine light came on. It had to be towed to be serviced. They said the fuel injector or pump (not sure which) was allowing fuel to flood my engine which caused its damage. Even with what the warranty covered I had to pay $500 out of pocket so there were a lot of repairs. I can get a detailed print out of service if needed. When I do oil changes there's oil under the oil pan somehow, but its not leaking because there is no oil where I park. As of lately, even though all fluids are good, when the car is idle with a/c on, the temperature starts to go up until the car is in motion again, then the temperature goes back down quickly. It has only overheated once, which was the first time I noticed the problem because I was parked at a gas station on a hot day checking my phone & the a/c started blowing warm & dash said, "engine overheated". Only happen the one time because I have been cautious about watching the temperature to avoid it happening again. I recently passed emissions & had AutoZone do code reader check & nothing came back. In order to figure out problem I'd have to get diagnostics test that requires I leave the car for at least 2 days so it hasn't been something I can manage yet. My car is available for inspection if needed & I'm happy to provide detailed print out of repairs if requested.
Additional Notes:
Car was at about 70,000 upon purchase. Once driving it regularly, I immediately noticed a faint knocking noise upon acceleration. Also, when coasting the speed adjusted on its own intermittently, both up & down, not by much but enough that I felt it on the gas pedal. Other times it fails to accelerate when pushing on the gas pedal. I have to release the pedal & try again, sometimes more than once before it finally accelerates. Despite doing regular oil changes, my engine burns through oil long before next oil change is due, so I have to add 1 - 2 quarts of oil in-between changes. I was barely at 80,000 miles when engine started seizing & the following day the check engine light came on. It had to be towed to be serviced. They said the fuel injector or pump (not sure which) was allowing fuel to flood my engine which caused its damage. Even with what the warranty covered I had to pay $500 out of pocket so there were a lot of repairs. I can get a detailed print out of service if needed. When I do oil changes there's oil under the oil pan somehow, but its not leaking because there is no oil where I park. As of lately, even though all fluids are good, when the car is idle with a/c on, the temperature starts to go up until the car is in motion again, then the temperature goes back down quickly. It has only overheated once, which was the first time I noticed the problem because I was parked at a gas station on a hot day checking my phone & the a/c started blowing warm & dash said, "engine overheated". Only happen the one time because I have been cautious about watching the temperature to avoid it happening again. I recently passed emissions & had AutoZone do code reader check & nothing came back. In order to figure out problem I'd have to get diagnostics test that requires I leave the car for at least 2 days so it hasn't been something I can manage yet. My car is available for inspection if needed & I'm happy to provide detailed print out of repairs if requested.
Mfg Campaign: 11593271
Recall Date: Jun 9, 2024
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