Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car was at about 70,000 upon purchase. Once driving it regularly, I immediately noticed a faint knocking noise upon acceleration. Also, when coasting the speed adjusted on its own intermittently, both up & down, not by much but enough that I felt it on the gas pedal. Other times it fails to accelerate when pushing on the gas pedal. I have to release the pedal & try again, sometimes more than once before it finally accelerates. Despite doing regular oil changes, my engine burns through oil long before next oil change is due, so I have to add 1 - 2 quarts of oil in-between changes. I was barely at 80,000 miles when engine started seizing & the following day the check engine light came on. It had to be towed to be serviced. They said the fuel injector or pump (not sure which) was allowing fuel to flood my engine which caused its damage. Even with what the warranty covered I had to pay $500 out of pocket so there were a lot of repairs. I can get a detailed print out of service if needed. When I do oil changes there's oil under the oil pan somehow, but its not leaking because there is no oil where I park. As of lately, even though all fluids are good, when the car is idle with a/c on, the temperature starts to go up until the car is in motion again, then the temperature goes back down quickly. It has only overheated once, which was the first time I noticed the problem because I was parked at a gas station on a hot day checking my phone & the a/c started blowing warm & dash said, "engine overheated". Only happen the one time because I have been cautious about watching the temperature to avoid it happening again. I recently passed emissions & had AutoZone do code reader check & nothing came back. In order to figure out problem I'd have to get diagnostics test that requires I leave the car for at least 2 days so it hasn't been something I can manage yet. My car is available for inspection if needed & I'm happy to provide detailed print out of repairs if requested.
Corrective Action:
Car was at about 70,000 upon purchase. Once driving it regularly, I immediately noticed a faint knocking noise upon acceleration. Also, when coasting the speed adjusted on its own intermittently, both up & down, not by much but enough that I felt it on the gas pedal. Other times it fails to accelerate when pushing on the gas pedal. I have to release the pedal & try again, sometimes more than once before it finally accelerates. Despite doing regular oil changes, my engine burns through oil long before next oil change is due, so I have to add 1 - 2 quarts of oil in-between changes. I was barely at 80,000 miles when engine started seizing & the following day the check engine light came on. It had to be towed to be serviced. They said the fuel injector or pump (not sure which) was allowing fuel to flood my engine which caused its damage. Even with what the warranty covered I had to pay $500 out of pocket so there were a lot of repairs. I can get a detailed print out of service if needed. When I do oil changes there's oil under the oil pan somehow, but its not leaking because there is no oil where I park. As of lately, even though all fluids are good, when the car is idle with a/c on, the temperature starts to go up until the car is in motion again, then the temperature goes back down quickly. It has only overheated once, which was the first time I noticed the problem because I was parked at a gas station on a hot day checking my phone & the a/c started blowing warm & dash said, "engine overheated". Only happen the one time because I have been cautious about watching the temperature to avoid it happening again. I recently passed emissions & had AutoZone do code reader check & nothing came back. In order to figure out problem I'd have to get diagnostics test that requires I leave the car for at least 2 days so it hasn't been something I can manage yet. My car is available for inspection if needed & I'm happy to provide detailed print out of repairs if requested.
Additional Notes:
Car was at about 70,000 upon purchase. Once driving it regularly, I immediately noticed a faint knocking noise upon acceleration. Also, when coasting the speed adjusted on its own intermittently, both up & down, not by much but enough that I felt it on the gas pedal. Other times it fails to accelerate when pushing on the gas pedal. I have to release the pedal & try again, sometimes more than once before it finally accelerates. Despite doing regular oil changes, my engine burns through oil long before next oil change is due, so I have to add 1 - 2 quarts of oil in-between changes. I was barely at 80,000 miles when engine started seizing & the following day the check engine light came on. It had to be towed to be serviced. They said the fuel injector or pump (not sure which) was allowing fuel to flood my engine which caused its damage. Even with what the warranty covered I had to pay $500 out of pocket so there were a lot of repairs. I can get a detailed print out of service if needed. When I do oil changes there's oil under the oil pan somehow, but its not leaking because there is no oil where I park. As of lately, even though all fluids are good, when the car is idle with a/c on, the temperature starts to go up until the car is in motion again, then the temperature goes back down quickly. It has only overheated once, which was the first time I noticed the problem because I was parked at a gas station on a hot day checking my phone & the a/c started blowing warm & dash said, "engine overheated". Only happen the one time because I have been cautious about watching the temperature to avoid it happening again. I recently passed emissions & had AutoZone do code reader check & nothing came back. In order to figure out problem I'd have to get diagnostics test that requires I leave the car for at least 2 days so it hasn't been something I can manage yet. My car is available for inspection if needed & I'm happy to provide detailed print out of repairs if requested.
Mfg Campaign: 11593271
Recall Date: Jun 9, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine compression problem only had the vehicle for no longer than 3yrs and my engine need to be replaced
Corrective Action:
Engine compression problem only had the vehicle for no longer than 3yrs and my engine need to be replaced
Additional Notes:
Engine compression problem only had the vehicle for no longer than 3yrs and my engine need to be replaced
Mfg Campaign: 11592900
Recall Date: Jun 6, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
engine burns excessive oil that comes out the tail pipe. dash will not illuminate when there is insufficient oil and that could cause damage to engine. safety issue as it has it could leave or stranded with no working car in middle of no where. several independent oil and mechanic organization's have told me these models burn excessive oil. vehicle has been inspected by car manufacturer during oil changes. car rattles from lack of oil confirmed from a local mechanic. engine burns excessive oil due with no light indicator on dash. several mechanic and oil shops have told me this model has issues with this.
Corrective Action:
engine burns excessive oil that comes out the tail pipe. dash will not illuminate when there is insufficient oil and that could cause damage to engine. safety issue as it has it could leave or stranded with no working car in middle of no where. several independent oil and mechanic organization's have told me these models burn excessive oil. vehicle has been inspected by car manufacturer during oil changes. car rattles from lack of oil confirmed from a local mechanic. engine burns excessive oil due with no light indicator on dash. several mechanic and oil shops have told me this model has issues with this.
Additional Notes:
engine burns excessive oil that comes out the tail pipe. dash will not illuminate when there is insufficient oil and that could cause damage to engine. safety issue as it has it could leave or stranded with no working car in middle of no where. several independent oil and mechanic organization's have told me these models burn excessive oil. vehicle has been inspected by car manufacturer during oil changes. car rattles from lack of oil confirmed from a local mechanic. engine burns excessive oil due with no light indicator on dash. several mechanic and oil shops have told me this model has issues with this.
Mfg Campaign: 11592703
Recall Date: Jun 5, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Window stop working and will not stay up.
Corrective Action:
Window stop working and will not stay up.
Additional Notes:
Window stop working and will not stay up.
Mfg Campaign: 11592713
Recall Date: Jun 5, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illuminated. Additionally, the contact noticed that all four windows failed to function properly and failed to roll up. The dealer was contacted; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 124,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illuminated. Additionally, the contact noticed that all four windows failed to function properly and failed to roll up. The dealer was contacted; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 124,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illuminated. Additionally, the contact noticed that all four windows failed to function properly and failed to roll up. The dealer was contacted; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 124,000.
Mfg Campaign: 11592256
Recall Date: Jun 3, 2024
Kia America, Inc.
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illuminated. Additionally, the contact noticed that all four windows failed to function properly and failed to roll up. The dealer was contacted; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 124,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illuminated. Additionally, the contact noticed that all four windows failed to function properly and failed to roll up. The dealer was contacted; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 124,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illuminated. Additionally, the contact noticed that all four windows failed to function properly and failed to roll up. The dealer was contacted; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 124,000.
Mfg Campaign: 11592256
Recall Date: Jun 3, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illuminated. Additionally, the contact noticed that all four windows failed to function properly and failed to roll up. The dealer was contacted; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 124,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illuminated. Additionally, the contact noticed that all four windows failed to function properly and failed to roll up. The dealer was contacted; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 124,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illuminated. Additionally, the contact noticed that all four windows failed to function properly and failed to roll up. The dealer was contacted; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 124,000.
Mfg Campaign: 11592256
Recall Date: Jun 3, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I brought this car [XXX] and the next day it broke down didn’t start at all I been saying I wanted my money back from day he didn’t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair . The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I’m mentally going threw a lot of things because of this . I don’t have no car and the car dealer shop called me and told me I couldn’t get no rental so I can stop calling . I need a new car . A rental . I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven’t had the car but for one day the next day the car broke down . I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn’t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn’t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn’t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I brought this car [XXX] and the next day it broke down didn’t start at all I been saying I wanted my money back from day he didn’t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair . The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I’m mentally going threw a lot of things because of this . I don’t have no car and the car dealer shop called me and told me I couldn’t get no rental so I can stop calling . I need a new car . A rental . I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven’t had the car but for one day the next day the car broke down . I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn’t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn’t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn’t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I brought this car [XXX] and the next day it broke down didn’t start at all I been saying I wanted my money back from day he didn’t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair . The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I’m mentally going threw a lot of things because of this . I don’t have no car and the car dealer shop called me and told me I couldn’t get no rental so I can stop calling . I need a new car . A rental . I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven’t had the car but for one day the next day the car broke down . I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn’t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn’t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn’t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11592002
Recall Date: Jun 2, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I brought this car [XXX] and the next day it broke down didn’t start at all I been saying I wanted my money back from day he didn’t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair . The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I’m mentally going threw a lot of things because of this . I don’t have no car and the car dealer shop called me and told me I couldn’t get no rental so I can stop calling . I need a new car . A rental . I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven’t had the car but for one day the next day the car broke down . I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn’t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn’t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn’t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I brought this car [XXX] and the next day it broke down didn’t start at all I been saying I wanted my money back from day he didn’t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair . The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I’m mentally going threw a lot of things because of this . I don’t have no car and the car dealer shop called me and told me I couldn’t get no rental so I can stop calling . I need a new car . A rental . I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven’t had the car but for one day the next day the car broke down . I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn’t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn’t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn’t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I brought this car [XXX] and the next day it broke down didn’t start at all I been saying I wanted my money back from day he didn’t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair . The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I’m mentally going threw a lot of things because of this . I don’t have no car and the car dealer shop called me and told me I couldn’t get no rental so I can stop calling . I need a new car . A rental . I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven’t had the car but for one day the next day the car broke down . I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn’t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn’t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn’t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11592002
Recall Date: Jun 2, 2024
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I brought this car [XXX] and the next day it broke down didn’t start at all I been saying I wanted my money back from day he didn’t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair . The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I’m mentally going threw a lot of things because of this . I don’t have no car and the car dealer shop called me and told me I couldn’t get no rental so I can stop calling . I need a new car . A rental . I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven’t had the car but for one day the next day the car broke down . I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn’t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn’t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn’t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I brought this car [XXX] and the next day it broke down didn’t start at all I been saying I wanted my money back from day he didn’t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair . The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I’m mentally going threw a lot of things because of this . I don’t have no car and the car dealer shop called me and told me I couldn’t get no rental so I can stop calling . I need a new car . A rental . I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven’t had the car but for one day the next day the car broke down . I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn’t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn’t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn’t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I brought this car [XXX] and the next day it broke down didn’t start at all I been saying I wanted my money back from day he didn’t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair . The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I’m mentally going threw a lot of things because of this . I don’t have no car and the car dealer shop called me and told me I couldn’t get no rental so I can stop calling . I need a new car . A rental . I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven’t had the car but for one day the next day the car broke down . I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn’t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn’t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn’t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11592002
Recall Date: Jun 2, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Camshaft bearings wore out and failed causing a knocking condition. 1.6L (T-GDI GAMMA) Not covered under class action.
Corrective Action:
Camshaft bearings wore out and failed causing a knocking condition. 1.6L (T-GDI GAMMA) Not covered under class action.
Additional Notes:
Camshaft bearings wore out and failed causing a knocking condition. 1.6L (T-GDI GAMMA) Not covered under class action.
Mfg Campaign: 11591856
Recall Date: Jun 1, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at undisclosed speeds, the vehicle was vibrating abnormally. The check engine warning light was illuminated. The contact stated that after taking the vehicle for several routine oil changes, the contact became aware that the vehicle was consuming and excessive amount of oil. The vehicle was taken to a local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. However, no assistance was provided. The failure mileage was approximately 107,000. The VIN was not provided.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at undisclosed speeds, the vehicle was vibrating abnormally. The check engine warning light was illuminated. The contact stated that after taking the vehicle for several routine oil changes, the contact became aware that the vehicle was consuming and excessive amount of oil. The vehicle was taken to a local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. However, no assistance was provided. The failure mileage was approximately 107,000. The VIN was not provided.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at undisclosed speeds, the vehicle was vibrating abnormally. The check engine warning light was illuminated. The contact stated that after taking the vehicle for several routine oil changes, the contact became aware that the vehicle was consuming and excessive amount of oil. The vehicle was taken to a local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. However, no assistance was provided. The failure mileage was approximately 107,000. The VIN was not provided.
Mfg Campaign: 11590637
Recall Date: May 24, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle uses about 4 quarts of oil every 1000 miles. I have to get oil changes every 1500 miles and add oil every 1000 miles. The car is not reliable and oil light comes on every 1000-1500 miles after oil change. Today the emissions light came on and I could not drive over 60 mph, after taking it to mechanic it was over 3.5 quarts low of oil but no oil light came on. The mechanic put 3.5 quarts of oil in and I had to pay for oil and labor, also to put the car on the computer to see the issue. I will never buy a Kia again. There should be a recall on this 2016 Kia Optima.
Corrective Action:
Vehicle uses about 4 quarts of oil every 1000 miles. I have to get oil changes every 1500 miles and add oil every 1000 miles. The car is not reliable and oil light comes on every 1000-1500 miles after oil change. Today the emissions light came on and I could not drive over 60 mph, after taking it to mechanic it was over 3.5 quarts low of oil but no oil light came on. The mechanic put 3.5 quarts of oil in and I had to pay for oil and labor, also to put the car on the computer to see the issue. I will never buy a Kia again. There should be a recall on this 2016 Kia Optima.
Additional Notes:
Vehicle uses about 4 quarts of oil every 1000 miles. I have to get oil changes every 1500 miles and add oil every 1000 miles. The car is not reliable and oil light comes on every 1000-1500 miles after oil change. Today the emissions light came on and I could not drive over 60 mph, after taking it to mechanic it was over 3.5 quarts low of oil but no oil light came on. The mechanic put 3.5 quarts of oil in and I had to pay for oil and labor, also to put the car on the computer to see the issue. I will never buy a Kia again. There should be a recall on this 2016 Kia Optima.
Mfg Campaign: 11590137
Recall Date: May 22, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was on [XXX] and had already traveled over 300 miles with no previous issues at all on the trip. I had just stopped at a gas station and there were no odd smells or sounds. There also no warning light on the dash. Suddenly, I lost all power and at the same time my engine light and oil light came on. Before I could make it from the inside lane across two lanes of 70-80 mph traffic at a rapidly declining speed, my motor started knocking. My engine is seized up because of lack of oil when I just had an oil change less than 1,000 miles ago. I'm lucky [XXX] traffic didn't run me over before I could get out of the way. How is this same issue not a recall yet when people are at risk. Had someone not been paying attention to people In front of them my lack of ability to drive my car could have caused a horrible accident! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was on [XXX] and had already traveled over 300 miles with no previous issues at all on the trip. I had just stopped at a gas station and there were no odd smells or sounds. There also no warning light on the dash. Suddenly, I lost all power and at the same time my engine light and oil light came on. Before I could make it from the inside lane across two lanes of 70-80 mph traffic at a rapidly declining speed, my motor started knocking. My engine is seized up because of lack of oil when I just had an oil change less than 1,000 miles ago. I'm lucky [XXX] traffic didn't run me over before I could get out of the way. How is this same issue not a recall yet when people are at risk. Had someone not been paying attention to people In front of them my lack of ability to drive my car could have caused a horrible accident! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was on [XXX] and had already traveled over 300 miles with no previous issues at all on the trip. I had just stopped at a gas station and there were no odd smells or sounds. There also no warning light on the dash. Suddenly, I lost all power and at the same time my engine light and oil light came on. Before I could make it from the inside lane across two lanes of 70-80 mph traffic at a rapidly declining speed, my motor started knocking. My engine is seized up because of lack of oil when I just had an oil change less than 1,000 miles ago. I'm lucky [XXX] traffic didn't run me over before I could get out of the way. How is this same issue not a recall yet when people are at risk. Had someone not been paying attention to people In front of them my lack of ability to drive my car could have caused a horrible accident! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11589438
Recall Date: May 18, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was told that my engine had a recall on it so I had an upcoming appointment with Kia in like 2 weeks for them to check my engine but the car didn’t make it. I was driving my car on interstate 20 my car had began to have a bad chemical smell and started smoking so I pulled over on the interstate and my car was in flames. Me and my daughter was in the car we could have lost our lives thank God we were able to make it out just in time. The fire department came and made a report on the incident. It wasn’t any engine light on at the time. I have contacted Kia about the tragedy that has happened but nothing has been resolved yet.
Corrective Action:
I was told that my engine had a recall on it so I had an upcoming appointment with Kia in like 2 weeks for them to check my engine but the car didn’t make it. I was driving my car on interstate 20 my car had began to have a bad chemical smell and started smoking so I pulled over on the interstate and my car was in flames. Me and my daughter was in the car we could have lost our lives thank God we were able to make it out just in time. The fire department came and made a report on the incident. It wasn’t any engine light on at the time. I have contacted Kia about the tragedy that has happened but nothing has been resolved yet.
Additional Notes:
I was told that my engine had a recall on it so I had an upcoming appointment with Kia in like 2 weeks for them to check my engine but the car didn’t make it. I was driving my car on interstate 20 my car had began to have a bad chemical smell and started smoking so I pulled over on the interstate and my car was in flames. Me and my daughter was in the car we could have lost our lives thank God we were able to make it out just in time. The fire department came and made a report on the incident. It wasn’t any engine light on at the time. I have contacted Kia about the tragedy that has happened but nothing has been resolved yet.
Mfg Campaign: 11587870
Recall Date: May 9, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was told that my engine had a recall on it so I had an upcoming appointment with Kia in like 2 weeks for them to check my engine but the car didn’t make it. I was driving my car on interstate 20 my car had began to have a bad chemical smell and started smoking so I pulled over on the interstate and my car was in flames. Me and my daughter was in the car we could have lost our lives thank God we were able to make it out just in time. The fire department came and made a report on the incident. It wasn’t any engine light on at the time. I have contacted Kia about the tragedy that has happened but nothing has been resolved yet.
Corrective Action:
I was told that my engine had a recall on it so I had an upcoming appointment with Kia in like 2 weeks for them to check my engine but the car didn’t make it. I was driving my car on interstate 20 my car had began to have a bad chemical smell and started smoking so I pulled over on the interstate and my car was in flames. Me and my daughter was in the car we could have lost our lives thank God we were able to make it out just in time. The fire department came and made a report on the incident. It wasn’t any engine light on at the time. I have contacted Kia about the tragedy that has happened but nothing has been resolved yet.
Additional Notes:
I was told that my engine had a recall on it so I had an upcoming appointment with Kia in like 2 weeks for them to check my engine but the car didn’t make it. I was driving my car on interstate 20 my car had began to have a bad chemical smell and started smoking so I pulled over on the interstate and my car was in flames. Me and my daughter was in the car we could have lost our lives thank God we were able to make it out just in time. The fire department came and made a report on the incident. It wasn’t any engine light on at the time. I have contacted Kia about the tragedy that has happened but nothing has been resolved yet.
Mfg Campaign: 11587870
Recall Date: May 9, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was told that my engine had a recall on it so I had an upcoming appointment with Kia in like 2 weeks for them to check my engine but the car didn’t make it. I was driving my car on interstate 20 my car had began to have a bad chemical smell and started smoking so I pulled over on the interstate and my car was in flames. Me and my daughter was in the car we could have lost our lives thank God we were able to make it out just in time. The fire department came and made a report on the incident. It wasn’t any engine light on at the time. I have contacted Kia about the tragedy that has happened but nothing has been resolved yet.
Corrective Action:
I was told that my engine had a recall on it so I had an upcoming appointment with Kia in like 2 weeks for them to check my engine but the car didn’t make it. I was driving my car on interstate 20 my car had began to have a bad chemical smell and started smoking so I pulled over on the interstate and my car was in flames. Me and my daughter was in the car we could have lost our lives thank God we were able to make it out just in time. The fire department came and made a report on the incident. It wasn’t any engine light on at the time. I have contacted Kia about the tragedy that has happened but nothing has been resolved yet.
Additional Notes:
I was told that my engine had a recall on it so I had an upcoming appointment with Kia in like 2 weeks for them to check my engine but the car didn’t make it. I was driving my car on interstate 20 my car had began to have a bad chemical smell and started smoking so I pulled over on the interstate and my car was in flames. Me and my daughter was in the car we could have lost our lives thank God we were able to make it out just in time. The fire department came and made a report on the incident. It wasn’t any engine light on at the time. I have contacted Kia about the tragedy that has happened but nothing has been resolved yet.
Mfg Campaign: 11587870
Recall Date: May 9, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at undisclosed speeds, the vehicle was jerking abnormally. The vehicle was restarted several times; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with oil leaking into the spark plugs causing an engine misfire. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with engine failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at undisclosed speeds, the vehicle was jerking abnormally. The vehicle was restarted several times; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with oil leaking into the spark plugs causing an engine misfire. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with engine failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at undisclosed speeds, the vehicle was jerking abnormally. The vehicle was restarted several times; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with oil leaking into the spark plugs causing an engine misfire. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with engine failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Mfg Campaign: 11587879
Recall Date: May 9, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle is defectively unsafe, and unreliable due to PCM not functioning properly!!!
Corrective Action:
Vehicle is defectively unsafe, and unreliable due to PCM not functioning properly!!!
Additional Notes:
Vehicle is defectively unsafe, and unreliable due to PCM not functioning properly!!!
Mfg Campaign: 11587032
Recall Date: May 5, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
our ac keeps blowing relays. every month. and they other day we have to force power bank to the blower motor just to get it to work. half the inside and sometimes the even the outside lights works.
Corrective Action:
our ac keeps blowing relays. every month. and they other day we have to force power bank to the blower motor just to get it to work. half the inside and sometimes the even the outside lights works.
Additional Notes:
our ac keeps blowing relays. every month. and they other day we have to force power bank to the blower motor just to get it to work. half the inside and sometimes the even the outside lights works.
Mfg Campaign: 11586917
Recall Date: May 4, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury